ENTITY SUPPORT TEAM APPLICATION BOOKLET 2019.2 AIESEC in SPAIN | MC 1920
Hello dear EST Applicant! Thank you for taking this brave step and applying to the Entity Support Team of AIESEC in Spain. Us, as MC 19.20, are very proud of you and can’t wait to have you on board. Good Luck with the process!
Timeline for EST TM Selection process explanation: ● Fill THIS form by July 10th ● You will be contacted by the MC responsible for a Task and an interview ● Every MCVP will have a different DDLs, keep it in mind if you are applying for more positions
July 2nd
July 10th
July 11-14
July 15th
Application Launch
DDL
Selection Process
Announcement
General Timeline Selection process explanation: ● Fill THIS form by July 11th ● You will be contacted by the MC responsible for a Task and an interview ● Every MCVP will have a different DDLs, keep it in mind if you are applying for more positions
July 2nd:
July 11th
July 12-17
July 19
Application Launch
DDL
Selection Process
Announce ment
EST PD POSITIONS
MCVP PD EST Sales
EST Youth Ambassador
EST PD
EST Sales
JOB DESCRIPTION:
Profile
Key Learning Points
Spanish Speaker Live in Madrid Creative Thinking Customer orientation
Sales Communication Market Segmentation
KPI
MoS
-Managing and Tracking companies. -Communicating and working closely with MCVP PD. -Responsible for increasing the portfolio.
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# Leads # Sales meeting #Inital meetings #Calls #Information meeting
Close Contracts The contribution will be made directly to expand the portfolio of AiS in a 80%.
EST PD
EST Youth Ambassador
Profile
Key Learning Points
Spanish Speaker Based in Barcelona Communication skills
Sales Public Speaking Active Listening Management
-Being the public figure in events of AIESEC in Spain in Barcelona.
KPI
MoS
-Going to events weekly and have leads that can be for YSF or for the Portfolio of the entity.
● ● ●
JOB DESCRIPTION:
#Events #Leads #Reach
Presence in events The contribution will be made directly to have presence of the organization in events in a grow of 40%.
EST MKT POSITIONS
MCVP MKT EST Community Manager
EST Blogger
EST Audiovisuals
EST MKT
EST CUSTOMER SUCCESS
JOB DESCRIPTION:
Responsible of community management of our main social media channels (Facebook and Instagram) and our platform CRISP.
ProďŹ le
Key Learning Points
From the AiS network Customer Experience Notion Fast answer Platform knowledge
Customer management Customer Success Improvement of sales funnel Online Marketing
KPI
MoS
#messagesanswered #responsespeed #ďŹ rstcontactstrategies
#onlinesu #applicantsfromcsstrategy
EST MKT
EST BLOGGER
JOB DESCRIPTION:
Responsible of storytelling collection and improvement of the SEO of our website by creating blogs about our EPs experiences.
ProďŹ le
Key Learning Points
From the AiS network Good writing Creative Storyteller Editor
Content Strategy Marketing SEO Blogging Storytelling
KPI
MoS
#storiescollected #blogs
# clicks/visits and leads generated from content strategy
EST MKT
EST AUDIOVISUALS
ProďŹ le
Key Learning Points
JOB DESCRIPTION:
Creative Video Edition Storyteller
Content Strategy Marketing Storytelling
KPI
MoS
#videoscollectedfromEPs #videoscreated
# clicks/visits and leads generated from content strategy
Responsible of the creation of videos from our EPs experiences for promotion of our oGX products in our national social media channels as Facebook, Instagram and Youtube.
EST MKT
EST BLOGGER
JOB DESCRIPTION:
Responsible of storytelling collection and improvement of the SEO of our website by creating blogs about our EPs experiences.
Profile
Key Learning Points
From the AiS network Customer Experience Notion Fast answer Platform knowledge
Customer management Customer Success Improvement of sales funnel Online Marketing
KPI
MoS
#messagesanswered #responsespeed #firstcontactstrategies
#onlinesu #applicantsfromcsstrategy
EST oGV
MCVP oGV EST Performance Specialist 2X
EST Standards Manager
EST oGV
EST oGV performance specialist
JOB DESCRIPTION: -
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-
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Responsible to ensure the performance of the local committees EST is responsible for VPs and TLs education in the role and for helping execution of processes and strategies. EST must ensure the national strategy is being implemented in the local entities and should provide customized services to each VPs. EST meetings presence
ProďŹ le - TL/EB/ESTExperience -TimeManagement -Solutions-Oriented -Communication Skills -Fast-Responding -Training skills -Performance Feedback skills -Planning &Tracking Skills -Data analysis
KPI -Deliver sales education for GV ,follow up and implementation -Guarantee national strategy implementation within the local entities -Analyze local entities situation and deďŹ ne action plans if is needed; -Execute weekly consideration reviews and follow up of the performance of the area. -Monthly reports - Bi-monthly touchpoints with TLs and TMs
Key Learning Points -Sales skills improvement -tracking skills improvement -Communication skills improvement -Network management skills
MoS %sign-up to APP conversion rate %sign-up to APD converstion rate % LCs running national strategy
EST oGV Standards Manager
EST Standards Manager
JOB DESCRIPTION: -
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Tracking Standards Implementation ; Maintaining communication with LCVPs oGV for uptating tracker for hosting entities’ standards; Supporting LCVPs with preparation & post-experience standards; Creating National Lead Nurturing Material for APD EPs; Creating Standardized Debrief Material for LCs to use; Delivery Standards education in webinars/sessions for oGV Comission
ProďŹ le -
Knowledge of Exchange Standards; Knowledge of GV Customer Flow; Communication Skills; Presentation skills; Basic Google Sheets Skills
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Data Analysis; Customer Journey Management; Content Creation
MoS
KPI -
Key Learning Points
# preparation mails; # preparation materials # monthly reports;
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conversion rate APD-RE; converstion rate FIN-CO; % Home Standards delivered;
EST oGT/oGE
EST oGE performance specialist
JOB DESCRIPTION:
Responsible to ensure the performance of the local committees .EST is responsible for VPs and TLs education in the role and for helping execution of processes and strategies. EST must ensure the national strategy is being implemented in the local entities and should provide customized services to each VP and TL .
ProďŹ le - TL/EB/ESTExperience -Time Management -Solutions-Oriented -Communication Skills -Fast-Responding -Training skills -Performance Feedback skills -Planning &Tracking Skills -Data analysis
Key Learning Points
-Sales skills improvement -tracking skills improvement -Communication skills improvement -Network management skills
MoS KPI -Deliver sales education for GE ,follow up and implementation -Guarantee national strategy implementation within the local entities -Analyze local entities situation and define action plans if is needed. -Execute weekly reviews and follow up of the performance of the area. -Monthly reports - Management of TLs network
#Tracking emails #BoVP calls assistance #TLs meeting 100% LCs running national strategy
EST oGT/oGE
EST International relations specialist
JOB DESCRIPTION:
Responsible to guarantee the entity relationships analyzing the E2E (Entity to Entity) lead measures and ensure the performance of the network in the achievement of IR goals and excellent experiences. EST IR Specialist is responsible for the effective MC2MC follow-up taking into account that the most important lead measure is the conversion rate between applicant to accepted.
ProďŹ le - TL/EB/ESTExperience -Time Management -Solutions-Oriented -Communication Skills -Fast-Responding -Training skills -Performance Feedback skills -Planning &Tracking Skills -Data analysis
Key Learning Points
-International relations management -tracking skills improvement -Communication skills improvement -Network management skills
MoS KPI -Monthly campaigns creation and implementation of countries partners -Analyze the % of approvals from IR -Generate content for sells speech taking into account the main country partners -Follow up of the experience and post experience with IR parners -Schedule chats with ESTs from our cooperations to support LC performance. -Monthly report of campaigns results to the EST Team
#campains #reports #meetings with IR partners #APD with IR #Meeting for Education
EST ICX
MCVP ICX EST iGT Manager
EST iGT Manager
EST Teach Spain Manager
EST ICX
EST iGT Manager x 2
ProďŹ le Barcelona based Fast contacting Sales skills EP management Proactivity Communication skills
JOB DESCRIPTION:
You will be in charge of ďŹ nd companies alike and propose them to participate in the global talent program. Being also account manager of the current ones, providing them and the exchange participant the AIESEC experience. -
Market research Responsible for the sales process, consideration process and delivery. Account manager for the current iGT accounts in Barcelona Direct communication and accountability to the MCVP iGT
KPI
Key Learning Points
You will improve your communication skills and time management. You will develop your professional side !
MoS
# Companies contacted # Contracts signed # Pre-screening CV % Tracking routine # IR Meeting
#Accepted Improvement of the Conversion Rate #Approvals
EST ICX
EST Teach Spain Manager
Fast contacting Determined Operational experience Communication skills English Time management
JOB DESCRIPTION:
You will be in charge of find the people who can do an AIESEC experience in Valencia for summer.. -
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Be in charge of the Teach Spain summer camp in Moragete, Valencia’s approvals. Direct communication and accountability to the MCVP iGT
Key Learning Points
Profile
KPI
You will improve your sales skills and communication skills. You will develop your professional side !
MoS
# Pre-screening CV % Tracking routine # IR Meeting
# Opens # Accepted Improvement of the conversion rate # Approvals
EST OD
MCVP OD Internal Communications Manager
EST OD Internal Communications Manager
JOB DESCRIPTION:
●Test and choose the internal communication channels of the entity.
PROFILE
KEY LEARNING POINTS
TL or VP Experience. Graphic design and video editing skills Creative-writing skills. Self initiative and high productivity and proactivity.
National perspective. Self education and autodidacticism. iComm expertise.
KPI
MoS
% delivery of iComm plan # of reactions & interactions on content
% Satisfaction with iComm % Growth % success of campaigns (conference attraction, operations, etc.)
• Create content for iComm • Publish and sustain the internal communication channels of the entity.
EST TM x3
EST TM Process Implementation
JOB DESCRIPTION:
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Provide functional education (feedback and coaching as well) Share GCPs and BCPs Track LC’s data Analyze the LC’s state and co-create action plan with the VPs Host O2Os in every 3rd week Attend on weekly NST meetings Attend on NST planning Develop functional skills Align national and local strategies Attend and host parts at the bi-weekly network call
Profile
Key Learning Points
- Analytic thinking
- Analytic skills - Team management - Communication skills - Giving effective feedback
- Solution oriented mindset - LCP, EB or previous NST/EST experience - Proactivity - Effective communication - Structurized working routine
KPI
# Coaching meeting # Co-facilitated Network calls # LCs jumping TM tier
MoS
#SUs #Selected applicants #ACs hosted #Interviewed candidates #LIC delegates % Allocation GA in each LC
% TM Process implementation % RR % TS implementation % NEC implementation % GA of LCs % Performance
EST F&L EST Audit Exchange Specialist
ProďŹ le
Key Learning Points
Operations / F&L Experience Data Analysis Organized and structured
Long term strategic vision Knowledge sharing development
Final responsible to audit the EPs and trainees of the different LCs of AIESEC in Spain
KPI
MoS
Direct communication and accountability to the MCVP F&L
# Educational sessions about exchange audit # Consulting times with LCVPs # LCs revised in APD and RE audit # Monthly audit reports prepared
# LCs passing the 90% average minimum score in Audit Exchange
JOB DESCRIPTION:
EST F&L EST Finance Standards Specialist
JOB DESCRIPTION:
Final responsible to develop Finance Standards at LC level Direct communication and accountability to the MCVP F&L
ProďŹ le
Key Learning Points
F&L experience Data analysis Organized and structured
Long term strategic vision Knowledge sharing development
KPI
MoS
# Educational sessions about FS # Educational materials # LCs revised in FS # Monthly FS reports prepared
% of improvement in FS at local level
EST F&L
EST Investments Specialist
ProďŹ le
Key Learning Points
F&L experience Basic Investments knowledge Basic Risk Management Data Analysis
Long term strategic vision Knowledge sharing development Risk management development
Responsible of proposing, implementing and tracking investment strategies at local level
KPI
MoS
Direct communication and accountability to the MCVP F&L
# of new tools implemented # Educational sessions to LCVPs # Investment projects implemented
% Investments in LCs
JOB DESCRIPTION:
Good Luck!