16 Days oGCP National Action Space
ONE PURPOSE ONE GOAL ONE VENUE ONE TIME ONE TEAM
Current oGCP Bottleneck Member’s sense of urgency in making one experience
happen. EP is having super long consideration phase and having low sense of urgency to get themselves proceed to match.
LC
We are Stucked
Matched
1. UUM
54
5
2.USM
56
3
3.UTP
151
4
4.UM
29
2
5.UPM
51
5
6.UKM
36
3
7.SU
35
27
8.CU
36
39
9.TU
187
5
10.UMP
31
0
11.UTM
18
6
12.UNIMAS
34
2
13.UNMC
36
2
Total
754
103
How it Works Every LCs to have daily action space at a fixed place
for AIESECer (across all department) to take turn on duty to do matching centric physical meeting. EP will have clear time on when and where they can approach AIESECer for matching and enquiries. SOP for Matching will be prepared (all members in LCs who are on duty during the time slot) can facilitate the matching process clearly. Note : Let Applicants & EPs understand why is it
urgent to match FAST.
Revised oGCP Customer Flow
Applicant (Engagement Phase) CALL : 1. FOR SUITABILITY CHECK 2. INVITE THEM TO ACTION SPACE VENUE 3. CONVEY THE URGENCY TO ATTEND CONFIRM WHICH DAY AND TIME THEY ATTEND (ENCOURAGE SAME DAY)
MEET : 1.SHOWCASE PROJECT 2.CREATE OP PROFILE 3.DIRECTLY OP APPLICATION 4.CONTRACT SIGNING + XPP
PAYMENT :
THE NEXT DAY
EP (In Progress Phase)
1.
DAILY ASSISTANCE + REMINDER WITH EP FOR APPLICATION PROGRESS (PHONE,FB,WALK IN) NOTE : CONVEY URGENCY OF MATCHING (VISA AND PREPARATION PHASE TAKES TIME , QUALITY PROJECT RUNS OUT)
What can happen live in Action Space Venue Physical : On the spot – Matching Centric Physical
Meeting for walk in applicant Physical : On the spot – Assist In Progress EP to go match for walk in EPs enquiries & support Virtual : On the spot – Matching Centric Physical Meeting for virtual applicants
What’s My First Step Set a oGCP 16 Days Matching Goal Break down into Daily Matching Goal Figure out action steps to make it happen Enable Action Space to be a platform to make
matching happen to achieve the daily goal you set Documented all here on goal and action step : https://docs.google.com/spreadsheets/d/1VYE9P7SvfOzoqNMoD2qsnPv40xOjU6LHcEi6HZj4g/edit?ts=564f08ad#gid=0
EVERY CAN DO MANUAL
Entity Partner Project Catalogue http://bit.ly/1MqOJR4
Customer Flow Video (6 Mins)
https://www.youtube.com/watch?v=4zfqfXcSMxk
Final Note This initiative does not only involves oGCP but also
any other members (everyone can do matching with clear manual) Sense of urgency needs to be created among members and EPs to make things happen in 16 Days because every experience matters (Quality TN is running out and preparation takes time)
Member of Initiative Jane - MCVP oGCP Carlisle – LCP UUM Kevin – LCP UMP Xin Huey – LCPe UTM Nyon Nyin – LCP Candidate UM Hui Nee – LCP Candidate UPM Paul – MCVP Marketing Jack – MC Director Marketing Jia Tern – MCVP Expansion Agi – MC CEEDer Marketing