[AIESEC in Malaysia] Reception Booklet

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AIESEC IN MALAYSIA RECEPTION BOOKLET

Reception Booklet

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AIESEC in Malaysia |No 74, Jalan Universiti, Seksyen 13, 46200 Petaling Jaya, Selangor | www.aiesec.my | (t) +603 7966 0721


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AIESEC in Malaysia |No 74, Jalan Universiti, Seksyen 13, 46200 Petaling Jaya, Selangor | www.aiesec.my | (t) +603 7966 0721


First of all, Congratulations on being matched with AIESEC in Malaysia!!! Thank you for selecting Malaysia as your internship destination! We welcome you with open arms and look forward to learn from you and help you learn more about yourself! The purpose of this booklet is to help you in preparing yourself to come to our beautiful country, but the information provided might not be complete. So we recommend that you read up as much as possible about Malaysia through guidebooks, websites, or information from the embassy before coming. If you need any extra information, please do not hesitate to contact us. Every culture on earth differs in a way that we might never imagine. Prepare yourself well for the challenges ahead. Malaysia is a very unique place that is full of challenges and opportunities. Open up your mind for any possibilities that you might encounter during your amazing internship experience! We hope that you will enjoy your whole duration of your stay here! Best of luck in your preparation, and we are looking forward to working with you soon.

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AIESEC in Malaysia |No 74, Jalan Universiti, Seksyen 13, 46200 Petaling Jaya, Selangor | www.aiesec.my | (t) +603 7966 0721


Map of Malaysia

About MALAYSIA – TRULY ASIA! To know Malaysia is to love Malaysia. A bubbling, bursting melting pot of races and religions, where Malays, Indians, Chinese and many other ethnic groups live together in peace and harmony. Multiculturalism has not only made Malaysia a gastronomical paradise, it has also made Malaysia home to hundreds of colourful festivals. The people of Malaysia are very laid back, warm and friendly.

The Facts and Statistics The Federation of Malaysia is comprised of Peninsular Malaysia (made up of 11 states and 2 federal territories) and the states of Sabah and Sarawak with the Federal Territory of Labuan in the island of Borneo. Covering an area of 329 758 sq km, Malaysia is located between 2 and 7 north of the equator. Peninsular Malaysia is separated from Sabah and Sarawak by the South China Sea. To the north of Peninsular Malaysia is Thailand while its southern neighbour is Singapore. Sabah and Sarawak share borders with Indonesia and Brunei Darussalam.

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AIESEC in Malaysia |No 74, Jalan Universiti, Seksyen 13, 46200 Petaling Jaya, Selangor | www.aiesec.my | (t) +603 7966 0721


The population stands at approximately 28 million. Bahasa Melayu (Malay language) is the national language but English is widely spoken. There are many ethnic groups in Malaysia, mainly comprising Malay, Chinese and Indian; and also a variety of languages and dialects. It is common to find a Malaysian who can speak more than just Malay and English. The capital of Malaysia is the city of Kuala Lumpur, but in the recent years, the administrative capital has been moved to the Federal Territory of Putrajaya. The government practises Parliamentary democracy with a bicameral legislative system. The Head of State is the Yang di-Pertuan Agong and the Head of Government is the Prime Minister. Our national anthem is the “Negaraku”.

Climate, weather & time zone Climate: Tropical Average Temperature: 23°C - 35°C Kuala Lumpur has a hot, tropical climate with heavy rain storms occurring throughout the year, mostly in the early evenings. Days are very warm and often humid, while nights are fairly cool. On the west coast, the rainy season extends from September to December, and August proves to be the wettest month. Lightweight clothes are worn throughout the year. Waterproofing is advisable. Malaysian time is 8 hours ahead of GMT and 16 hours ahead of the US Pacific Standard Time.

Malaysian Culture Malaysia's cultural mosaic is marked by many different cultures, but several in particular have had especially lasting influence on the country. Chief among these is the ancient Malay culture, and the cultures of Malaysia's two most prominent trading partners throughout history-the Chinese, and the Indians. These three groups are joined by a dizzying array of indigenous tribes, many of which live in the forests and coastal areas of Borneo. Although each of these cultures has vigorously maintained its traditions and community structures, they have also blended together to create contemporary Malaysia's uniquely diverse heritage.

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AIESEC in Malaysia |No 74, Jalan Universiti, Seksyen 13, 46200 Petaling Jaya, Selangor | www.aiesec.my | (t) +603 7966 0721


Meetings and Greetings Greetings in a social context will depend upon the ethnicity of the person you are meeting. In general, most Malaysians are aware of Western ways, so a handshake is normal. There may be slight differences though and a few things to bear in mind that include: •

Malay women are not to shake hands with men. Women can of course shake hands with women. Malay men are not to shake hands with women as well. They will use the salam with a slight bow while placing their right hand on their heart.

The Chinese handshake is light and may be rather prolonged, sometimes accompanied with a touch on the arm. Men and women may shake hands, although the woman must extend her hand first. Many older Chinese lower their eyes during the greeting as a sign of respect.

Indians shake hands with members of the same sex. When being introduced to someone of the opposite sex, nodding the head and smiling is usually sufficient.

Among all cultures, there is a general tendency to introduce: •

The most important person to the lower ranking person.

The elder person to the younger person.

Women to men.

Religions in Malaysia There are 4 main religions in Malaysia and they are Islam, Buddhism, Hinduism, and Christianity.

Islam Islam is the official religion in Malaysia. The word “Muslim” means one who submits to God (Allah). People who practice the religion are known as Muslims. Muslims pray 5 times a day, and they are required to pray at the mosque every Friday afternoon. For the rest of the time, they can pray either in their house, their office or in a room called "Surau” in any buildings. Muslims celebrate many festivals, such as Hari Raya Puasa, Hari Raya Haji and Awal Muharram. Awal Muharram is the celebration of a new year according to the Muslim calendar. Meanwhile, Hari Raya Puasa is celebrated at the end of the Ramadhan month, after Muslims complete their one-month-fast.

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AIESEC in Malaysia |No 74, Jalan Universiti, Seksyen 13, 46200 Petaling Jaya, Selangor | www.aiesec.my | (t) +603 7966 0721


Buddhism Buddhism is a set of teachings often described as a religion or a body of philosophies influenced by the teachings of Siddhartha Gautama, also known as Gautama Buddha. Buddhist refers to the people who practise Buddhism. Buddhists usually pray twice a day, in the morning and in the evening. On special occasions, they will go to temple to do their prayers. Buddhists celebrate festivals such as Wesak Day. Wesak Day is a day to celebrate the birth of Gautama Buddha. On this day, Buddhists go to the temple to pray and be a vegetarian for a day.

Hinduism Hinduism originated from India. People who practise Hinduism are known as Hindus. Hindus celebrate Deepavali, Ponggal and Thaipusam. Deepavali is the celebration of a new year according to the Hindu calendar. It is also known as the Festival of Light. On the night of Deepavali, Hindus usually make their house festive by lighting candles etc.

Christianity Christianity is a monotheistic religion centred on the life and teachings of Jesus Christ. Major Christian celebrations are Christmas and Easter. Christmas commemorates the birth of Jesus Christ and is widely celebrated among the different ethnics of Malaysia, even among nonChristians; meanwhile, Easter is less prominent in Malaysia, celebrated only by Christians.

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AIESEC in Malaysia |No 74, Jalan Universiti, Seksyen 13, 46200 Petaling Jaya, Selangor | www.aiesec.my | (t) +603 7966 0721


Cultural Do’s and Don’ts DO 1. 2. 3. 4. 5. 6.

Take off your shoes when everyone else does so Follow the dress code, especially when there are important-looking people around. Try to be polite and not swear/ shout Avoid taboo subjects like sex, some things need not be vocalized Call before you visit, or at least knock “Right is always right”. If you’re unsure which hand to use in whatever occasion, use your right. 7. Smile, but be serious when you need to. 8. Serve chicken and fish when you have guests, because some may have special dietary No-no’s (e.g.: Muslims don’t take pork, while Hindus and certain Buddhists don’t take beef). Oh, and don’t forget the vegetarians… 9. Adapt to the environment, it’s a jungle out there. 10. Avoid having too much or prolonged physical contact with the opposite sex (especially with most Muslims), unless consented. 11. Obey your elders, or else!

DON’T …violate any of the above. Please. There are universally accepted standards of rights and wrongs and there is no need to cover the obvious here. However, as Malaysia is a multicultural society there are certain different cultural and religious characteristics one needs to recognize. Without delving too deeply into the origins of each custom here's a few that will help you survive: 1. Shoes are commonly left at the front door of houses or maybe some shops and buildings. A collection of shoes at the door is a sign that you have to remove your shoes before entering. Another sign is if you notice that you are the only one wearing shoes! 2. Many Malays greet each other with a less than firm handshake and may then place their right hand over their heart after greeting you. Observe and follow their lead. 3. In the city, the presentation of business cards or name cards often follows with an introduction as a sign of interest in keeping contact with you, either socially or for business purposes. It is actually your prerogative; so use your discretion if it is wise to give your card or kindly excuse yourself for not carrying any of your own. But in doing business, it is a common practice of card exchanging though it is not compulsory. 4. Public Displays of Affection (or PDA) in public are frowned upon and on the East Coast of Malaysia, men and women keep a safe distance from each other in public.

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AIESEC in Malaysia |No 74, Jalan Universiti, Seksyen 13, 46200 Petaling Jaya, Selangor | www.aiesec.my | (t) +603 7966 0721


5. Hugging and kissing are strictly reserved for relatives and very close friends. Malaysians don’t usually hug and kiss each other in public. 6. There are certain areas of mosques that should not be entered by non-Muslims. Signs are often displayed or people will inform you. Conservative dressing is always required in all parts of mosques. 7. Many elders are simply referred to as "uncle" (PakCik) or "aunty" (MakCik). People who are younger than you may also address you with such a term – well, just take it as a compliment. Many people nod their heads as they walk past people, especially when passing the elder folks. 8. Some Malaysians eat with their hands. In many restaurants this is more than acceptable and well worth trying (saves time waiting for the cutlery!). A tip though - only use the RIGHT hand as the left is used for more basic bodily functions.

Malaysian Food Malaysian Food is not one particular distinction of food but a culinary diversity originating from its multiethnic population of Malays, Indians, Eurasians, Chinese, Nyonya and the Indigenous peoples of Borneo. A brief look into the past and how this multi-ethnic country came to be, is essential in order to comprehend how such a cosmic array of food, has now come to be known all over the world as 'Malaysian Food'. The staple food in Malaysia is rice as in countries in the region. Besides, noodles are also popular. Both are the main sources of carbohydrate in the country. Most of the foreigners that come to Malaysia will face difficulties in adapting to Malaysian food if they are not used to spicy food, and yes, MALAYSIAN FOOD IS SPICY!! (Non-spicy food are also available but most food are spicy, so be prepared).

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AIESEC in Malaysia |No 74, Jalan Universiti, Seksyen 13, 46200 Petaling Jaya, Selangor | www.aiesec.my | (t) +603 7966 0721


Dress Code Malaysia is a country where, for the visitor, most basic requirements are readily available and very cheap, and the general simplicity of life creates few unexpected demands. The consistently warm weather requires only the lightest of clothing. The general standard of dressing, even in the city, is casual. It is a rare occasion that demands a suit and tie. Despite this sensible concession to the climate, the people are immaculately groomed.

Formal For Work, it is usually formal wear with tie for men; formal shirt/blouse with pants or skirts for women. There are times where you have to meet important people at important events. You can be adventurous and don on traditional Malaysian costumes like the Baju Kurung (ladies) or the Baju Melayu (men); or you can be conventional with formal wear. As for the formal dinners or evening occasions, men should wear a suit and tie or a long-sleeved ‘Batik’ shirt. For the ladies, any Malaysian traditional costumes (Baju Kurung, Baju Kebaya, saree etc.), evening gowns or cocktail dresses are recommended.

Casual For daily wear, something light and sweat-absorbent like cotton t-shirts and pants would be best but shorts are still okay. But most importantly, always remember to bring an umbrella along. In short, always be prepared for whatever the skies may throw at you and dress decently. Comfortable and informal clothing is suitable during the day and recommended all year round because of the tropical, hot and humid climate. However, as Malaysia is a predominantly Muslim country, conservative dresses (for women) are most appropriate. Daily office attire requires the men to put on long sleeves shirts with tie and skirt suits or dresses for the ladies. If you fancy the fascinating tropical sandy beaches in Malaysia, remember to bring along your beachwear! And if you plan to visit the highlands, bring a light sweater or cardigan along. Trainees should not be worried too much about clothes as they are readily available in departmental stores and clothing boutiques. In a mosque, visitors are required to dress decently; guys shirts and long trousers while ladies in long sleeved blouses and long skirts. Headscarf may be provided for lady visitor. In a Chinese or Indian temple, moderate clothing is advisable (no miniskirts or mini shorts). In Public universities, trainees must wear decently (No sleeveless clothing, no spaghettistraps top, and all skirts and pants must cover the knee) especially when around public areas in the public universities. Dress code does not apply when trainees go out of the university compound, or when in the dormitories.

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AIESEC in Malaysia |No 74, Jalan Universiti, Seksyen 13, 46200 Petaling Jaya, Selangor | www.aiesec.my | (t) +603 7966 0721


Language – USEFUL PHRASES IN BAHASA MALAYSIA The sole official language of Malaysia is Malay (also known as Bahasa Melayu or Bahasa Malaysia). English is also taught in schools and widely spoken in the larger cities. There is also a colloquial form of English spoken among Malaysians in urban areas, not inappropriately known as ‘Manglish’, which takes a bit of getting used to if you intend to join in the conversation. (An example would be the use of the word 'lah'; although there is a common misconception that we use 'lah' at the end of EVERY sentence). Some other languages spoken in Malaysia include Chinese dialects (Cantonese, Mandarin, Teochew, Hakka, Hainanese and Hokkien), Indian languages (most commonly Tamil) and several indigenous languages (Iban and Kadazan) in East Malaysia. Bahasa Malaysia is usually used in hawkers, food stalls, rural area & etc. Here are some phrases you should know. English

Bahasa Malaysia

English

Bahasa Malaysia

I

Saya

Welcome!

Selamat datang!

We

Kita, Kami

How are you?

Apa khabar?

You

Kamu

Fine

Baik

I don’t understand

Saya tidak faham

Him Her

or

Dia

Them

Mereka

How much?

Berapa banyak?

Name

Nama

Thank you

Terima kasih

Age

Umur

Good morning

Selamat pagi

Gender

Jantina

Good afternoon

Selamat tengahari

Male

Lelaki

Good evening

Selamat petang

Female

Perempuan

Good night

Selamat malam

Ownself

Sendiri

What is your name?

Siapa nama anda?

Address

Alamat

How much is this?

Berapakah harganya?

Job

Pekerjaan

What time is it?

Pukul berapa sekarang?

Warganegara

I would like to go Saya hendak pergi ke…. to….

Citizen

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AIESEC in Malaysia |No 74, Jalan Universiti, Seksyen 13, 46200 Petaling Jaya, Selangor | www.aiesec.my | (t) +603 7966 0721


Race

Bangsa

You’re welcome

Sama-sama

Eat

Makan

Please come again

Sila datang lagi

Minum

How do I get to this Bagaimanakah saya hendak place? pergi ke tempat ini?

House

Rumah

Sir

Encik

Room

Bilik

Madam

Puan

Kitchen

Dapur

Friend

Kawan

Toilet

Tandas

Yes

Ya

Island

Pulau

No

Tidak

Door

Pintu

Water

Air (pronounced ‘ah-yer’)

Bus

Bas

Air

Udara

Taxi

Teksi

Snack

Alas perut

Help

Tolong

Delicious

Sedap

Call

Panggil

Like

Suka

Take

Ambil

Prefer

Lebih suka

Find

Cari

Thirsty

Dahaga

Close

Tutup

Itchy

Gatal

Open

Buka

Sick

Sakit

Hot

Panas

Visit

Melawat

Cold

Sejuk

Hungry

Lapar

Drink

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AIESEC in Malaysia |No 74, Jalan Universiti, Seksyen 13, 46200 Petaling Jaya, Selangor | www.aiesec.my | (t) +603 7966 0721


Places of Attraction

Petronas Twin Towers The 88-storey Petronas Twin Towers, otherwise known as KLCC, is one of the world's tallest twin structures. Inspired by the geometric shape found in Islamic architecture, this gleaming mega-structure was designed by ArgentinianAmerican architect Cesar Pelli. Stretching out to one side of this architectural masterpiece is the spacious and beautifully landscaped KLCC Park. Other attractions at KLCC are Suria Shopping Complex, Petronas Philharmonic Hall, Petrosains Science Centre, Petronas Art Gallery and Kuala Lumpur Convention Centre, where The Aquaria Oceanarium is situated. A 58.4 metre sky bridge at levels 41 and 42 links the Twin Towers. The unique double-deck sky bridge stands 170 metres above street level with its arch support forming a symbolic gateway to the city centre. The sky bridge is opened to visitors between 8.30am - 7.00pm every Tuesday to Sunday. Opening Hours: 8.30am - 7.00pm every Tuesday to Sunday Entrance fee: Free How to get there The Putra LRT train, KLCC station is linked with shopping mall Suria KLCC, you will find direction there. Detailed Information www.suriaklcc.com.my

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AIESEC in Malaysia |No 74, Jalan Universiti, Seksyen 13, 46200 Petaling Jaya, Selangor | www.aiesec.my | (t) +603 7966 0721


Aquaria KLCC Located in KLCC, adjacent to the PETRONAS Twin Towers, Aquaria KLCC is a world-class aquarium that showcases animals and various types of colourful marine life species from Malaysia and around the world. The aquarium occupies 60,000 square feet in the Concourse level of the Kuala Lumpur Convention Centre. A visit to the Aquaria KLCC will take you through a journey of discovery in education as well as ecotourism, supported by the latest technology with a mesmerizing ambience. Opening Hours: 11:00-20:00 Everyday Entrance fee: RM38 How to get there The Putra LRT train, KLCC station is linked with shopping mall Suria KLCC, you will find direction there Detailed Information www.klaquaria.com KL Tower (Menara Kuala Lumpur) Soaring to 421m, and considered a main feature of the city skyline, the KL Tower is the world's fourth tallest communications tower. To experience the exhilarating view from the KL Tower, you can go to the 335-metre high observation deck on a high-speed lift. From here, the city's eccentric architecture and lush greenery will be laid out before you. Opening Hours: 09:30-22:00 Everyday Entrance fee: RM15 How to get there The easiest way to get to the Bukit Nanas is via the KL Monorail or Dang Wangi via LRT. From there you need to take a taxi or walk up Jalan Sultan Ismail then turn right on Jalan P. Ramlee, and right again up the hill. The KL Tower entrance will be on your left. Detailed Information www.menarakl.com.my

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AIESEC in Malaysia |No 74, Jalan Universiti, Seksyen 13, 46200 Petaling Jaya, Selangor | www.aiesec.my | (t) +603 7966 0721


Jamek Mosque (Masjid Jamek) Built in 1909, this is the oldest mosque in the city. The mosque sits at the meeting point of the Klang and Gombak rivers, which is also the birthplace of Kuala Lumpur. Its architecture is inspired by Mogul influences of northern India, and it was officially declared as the National Mosque in 1965. If entering the mosque, make sure to be decently dressed as this is an area of worship. Opening Hours: 08:30-13:30, 14:30-18:00 Everyday Entrance Fee: Free How to get there Hop on the LRT and stop at Masjid Jamek station. The mosque is just round the corner. Central Market Central Market is a one stop shopping centre for Malaysian products such as handicrafts, art, kebaya, songket, batik and the wide variety of Malaysian cuisine. The building was built in 1888 was originally a wet market. Malaysia is well known for her multiracial culture where people of different races live in peace and perfect harmony. Central Market has created a corner to display multi ethnicity and zoned the stalls based on the features of each race. Opening Hours: 10:00-22:00 Everyday How to get there The Pasar Seni station on the LRT line is right outside Central Market. Detailed Information www.centralmarket.com.my

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AIESEC in Malaysia |No 74, Jalan Universiti, Seksyen 13, 46200 Petaling Jaya, Selangor | www.aiesec.my | (t) +603 7966 0721


Bintang Walk For both shopaholics and coffee-sipping night owls, Bukit Bintang is one of the hippest streets in the city. It's a perfect place for people-watching over a latte between bouts of bargain-hunting. A wide pedestrian walkway running the length of the street has transformed it into an exciting rendezvous point with open air cafes and restaurants. There are many shopping malls along Bukit Bintang including Pavilion, Starhill Gallery, Lot 10, Sungei Wang and BB plaza etc. Don’t miss Jalan Alor! Jalan Alor is a street that filled with food late into the evening. The stalls are parked all along the street. The Jalan Alor area is relatively dead during the day, but when the sun goes down it gets a complete makeover. How to get there There is a Monorail station called Bukit Bintang that is in between Lot 10 Shopping Centre and Sungei Wang Plaza. National Mosque (Masjid Negara) The main dome of the national mosque is designed in the shape of an 18-point star to represent the 13 states of Malaysia and the five central Pillars of Islam, and has the appearance of a partly opened umbrella roof which symbolises the aspirations of an independent nation. As one of Southeast Asia's largest mosques, its unique modern design embodies a contemporary expression of traditional Islamic art, calligraphy and ornamentation. Visitors are asked to wear modest clothing and to remove their shoes when entering the mosque. Modest outer-wear is available for rent outside the mosque. Opening Hours: 09:00-18:00 Everyday Entrance fee: RM1 How to get there Right next to the KL Railway Station

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AIESEC in Malaysia |No 74, Jalan Universiti, Seksyen 13, 46200 Petaling Jaya, Selangor | www.aiesec.my | (t) +603 7966 0721


Petaling Street (China Town) Petaling Street, the centre of Kuala Lumpur's original Chinatown, maintains much of its traditional atmosphere, particularly at night when vendors fan out their merchandise along the street. Food is plentiful here with many scrumptious varieties to choose from; some of the restaurants here have been in business for generations. Locals flock to Petaling Street primarily for bargain accessories and great Chinese food. So, go on, be brave - head down to Petaling Street with an empty stomach and an adventurous spirit. Even if you don't spend a penny, (which will be hard!), you are guaranteed to have an amazing experience here. How to get there The Pasar Seni station on LRT down the street from the beginning of Petaling Street. Putra Mosque The pink-domed Putra Mosque is constructed with rose-tinted granite and can accommodate 15,000 worshippers at any one time. The basement wall of the mosque resembles that of the King Hassan Mosque in Casablanca, Morocco. Putra Bridge The three-tier bridge is inspired by the Islamic architecture of the famous Khaju Bridge in Isfahan, Iran. Its magnificent attractions are the four minaret-type piers, complete with observation decks, overlooking the Putrajaya Lake. Putrajaya Cruise Putrajaya Lake is in the heart of the administrative city, and visitors can take a leisure cruise on the lake. One can view stunning vistas of the surrounding area from the cruise, including the Putrajaya Mosque, Putrajaya Bridge as well as several government administrative buildings. Visitors can opt to sail the lake on a passenger cruise boat, which is a great option in the day and even more spectacular at night! Visitors can choose from two different modes to cruise on the Putrajaya Lake, either the passenger cruise vessel or the gondola-like vessels available in 4 to 6 seaters.

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AIESEC in Malaysia |No 74, Jalan Universiti, Seksyen 13, 46200 Petaling Jaya, Selangor | www.aiesec.my | (t) +603 7966 0721


Batu Caves Batu Caves is a an iconic and popular tourist attraction in Selangor. Site of a Hindu temple and shrine, Batu Caves attracts thousands of worshippers and tourists, especially during the annual Hindu festival, Thaipusam. A limestone outcrop located just north of Kuala Lumpur, Batu Caves has three main caves featuring temples and Hindu shrines. Its main attraction is the large statue of the Hindu God at the entrance, besides a steep 272 climb up its steps to finally view the stunning skyline of the city centre. Monkeys frolic around the caves, and it is a popular spot for rock climbing enthusiasts. Paintings and scenes of Hindu Gods can also be seen in the Ramayana Cave. Batu Caves is a place where you should not miss during your visit to Malaysia! Opening Hours: 08:00-18:00 Entrance fee: Free How to get there Take the KTM from KL Sentral station straight to Batu Caves station. Pulau Tioman (Tioman Island)

A sleepy little fishing village at the southern tip of the island, Mukut has a rural charm that is hard to beat, even on Tioman. A slightly rocky beach gives way to patches of soft sand at the far eastern and western ends. Giant butterflies flutter away from children on bicycles, monkeys jump from tree to tree in the jungle behind and a monitor lizard slowly makes its way into the undergrowth. For those that want to experience tranquillity, nature and the traditional village life, this is the place. The accommodation is simple, most chalets only have fans and cold showers and the food is traditional Malay fare. The spectacular Asah waterfall is a 45-minute walk away. Mukut is also the starting point for treks to scale the “dragon's horns�. Explore the fishing village, or go shopping in the duty free shop and enjoy all the activities nature can offer - snorkelling, scuba diving, fishing, rock climbing, trekking etc.

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AIESEC in Malaysia |No 74, Jalan Universiti, Seksyen 13, 46200 Petaling Jaya, Selangor | www.aiesec.my | (t) +603 7966 0721


Pulau Redang (Redang Island)

Pulau Redang, situated 45km off the coast of Kuala Terengganu, is the largest of all Terengganu's islands. From the very first glance, Pulau Redang will enchant visitors with its compelling beauty. Its incredibly azure waters fringed by white sand, against the backdrop of verdant jungle-clad hills make picture-postcard views.

Pulau Redang archipelago comprises 9 islands, the Lima Island, Paku Besar Island, Paku Kecil Island, Kerengga Besar Island, Kerengga Kecil Island, Ekor Tebu Island, Ling Island, Pinang Island and Redang Island. This archipelago is abounds with marvellous marine fishes, turtles and coral reefs, ensuring a great snorkelling and scuba-diving experience. Redang Island which is approximately 7km in length 6km in width is the largest of all other islands in the Marine Park. A myriad of surprises waits beneath the bewitchingly blue sea. The waters teem with a wealth of marine life and corals, and the good visibility makes it ideal for snorkelling and diving. At the Marine Park Centre friendly wrasses, sergeant majors and breams swarm around snorkelers. Divers can look forward to thrilling encounters with black-tip sharks. Rare giant clams and hawksbill turtles too have been sighted here.

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AIESEC in Malaysia |No 74, Jalan Universiti, Seksyen 13, 46200 Petaling Jaya, Selangor | www.aiesec.my | (t) +603 7966 0721


Transportation in Malaysia Don’t worry about finding your way around in Malaysia. We have a rather well-developed transportation system - complete with buses, taxis, and trains. Since you will be spending most of your internship here in Kuala Lumpur, let’s focus on the transportation system here, alright?

Taxi (Cab) Taxis in KL are available 24 hours a day, and are based on a metered rate. The flag-off rate is RM3.00 and 10 cents is charged for every 150 meters travelled. But beware! Some taxis do not charge by the meter especially during rush hour. So if you ever get on a cab, do insist on being charged by the meter. However, taxis do have additional charges for services after midnight or for services booked by phone. Other taxi like the Airport Limousine taxis uses a prepaid coupon system in which you have to pay at the counter.

Bus Buses in KL are also quite convenient (if they come on time that is). Bus services like Rapid KL, City Liner and Metrobus make up a network of routes.

Train Trains in Kuala Lumpur, the Light Rail Transit (LRT), KL Monorail and KTM Komuter trains will provide regular accessibility to many places within the city as well as to several outlying towns. The KL Sentral Station is a transportation hub where various modes of transportation converge. Seeing that there are multiple lines, we will try to provide you with information so that you won’t be confused or find yourself to be very lost. Travelling by train is the most convenient as they come frequently and has the widest network. Besides that, it is much cheaper than other modes of transportation, and a lot faster. Here are the fares for the various lines of trains.

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AIESEC in Malaysia |No 74, Jalan Universiti, Seksyen 13, 46200 Petaling Jaya, Selangor | www.aiesec.my | (t) +603 7966 0721


Reception Booklet Malaysia |No 74, Jalan Universiti, Seksyen 13, 46200 Petaling Jaya, Selangor | www.aiesec.my | (t) +603 7966 0721

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Things to Bring: • • • • • • • • • •

Laptop and charger Bring an electric plug adaptor to connect your electronic devices (optional) Mosquito repellent Stationeries Clothes for hot and humid weather Finances to cover living cost. Funds for extra miscellaneous expenses and shopping. Personal toiletries (facial cleanser etc) and Personal medication (if needed) Bed sheet (Size: Single)/ bed cover and pillow case Some stuffs from your country for us to share with, such as non-perishable and packed food, items for country presentation, traditional clothes videos, etc… Any other relevant things that you think of necessary

Other documents (document that may need to be prepared): • • • • • •

Your passport Visa and documents needed to extend your visa Personal Medication Sufficient cash, ATM card and/or credit card Copies of all travel documents Copy of health insurance

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AIESEC in Malaysia |No 74, Jalan Universiti, Seksyen 13, 46200 Petaling Jaya, Selangor | www.aiesec.my | (t) +603 7966 0721


Important and Emergency Numbers Here’s a list of phone numbers you may find helpful during your stay in Malaysia. EMERGENCY

FLIGHT INFO

Police & Ambulance 999

KLIA

03 8776 2000

Fire

999

Penang

04 643 0501

Civil Defense

991

Changi

02 542 9727

From Mobile Phone 112

GOVERNMENT DEPT Bank Negara

03 2698 8044

Bukit Aman

03 2262 6222

Customs

03 6201 6088

Domestic Trade

03 2274 2100

Foreign Affairs

03 8887 4000

Home Affairs

03 8886 8000

Human Resource

03 8886 5000

Immigration

03 2093 9181

Income Tax

03 6201 7055

Meteorology

03 7958 7422

Reg of Business

03 4049 2125

Reg of Company

03 4043 3366

Veterinary

03 2094 0077

Aeroflot

03 2161 3231

AirAsia

03 7651 2222

Air India

03 2614 2166

Berjaya Air

03 2145 2132

Cathay Pacific

03 2078 3377

Garuda

03 2162 2811

Japan Airlines

03 2161 1700

MAS

1 300 88 3000

Qantas

03 2167 6000

Royal Brunei

03 2070 7166

SIA

03 2692 3122

Thai Airways

03 2031 1900

TENAGA NASIONAL Breakdown

15454

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AIESEC in Malaysia |No 74, Jalan Universiti, Seksyen 13, 46200 Petaling Jaya, Selangor | www.aiesec.my | (t) +603 7966 0721


RADIO TAXI SERVICE

TRANSPORT

Comfort

03 8024 2727

Intrakota

03 7726 2944

KL Teksi

03 9221 8999

KESAS

03 5633 7188

Persatuan Radio

03 2693 6211

KL Sentral Station

03 2279 8888

Public Cab

03 6259 2020

KTM

03 2273 8000

Radio Cab

03 9221 7600

PLUS

03 7981 8000

Saujana

03 2162 8888

Plusliner

03 2272 1586

Silvertop

03 4023 1267

Putra LRT

1 800 388228

Supercab

03 7875 7333

Sprint

03 7960 1050

Sunlight

03 9058 9986

Star LRT

1 800 388288

Teletaxi

03 9221 1011 FOOD DELIVERY

MOBILE OPERATORS Celcom Digi Maxis

Domino's

1 300 88 8333

McDonalds

1 300 13 1300

Pizza Hut

1 300 88 2525

03 3630 8888 016 221 1800 03 7492 2123 INTERNET SERVICES

PUBLIC COMPLAINTS

Internet Service Providers (ISPs)

Biro Pengaduan

03 8888 7777

FOMCA

03 7876 2009

MCA Hotline

03 6258 9323

MCA PSC Dept

03 2163 2305

Malay Mail Hotline

03 2282 1002

Celcom.net

019 300 0900

Jaring

03 8996 5000

Maxis Net

1 300 82 1512

Timenet

03 2710 6200

TMnet

03 8318 8027

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AIESEC in Malaysia |No 74, Jalan Universiti, Seksyen 13, 46200 Petaling Jaya, Selangor | www.aiesec.my | (t) +603 7966 0721


EMBASSIES IN Kuala Lumpur

BANK

Australia

03 2146 5555

AmBank

03 2612 6888

Brunei

03 2161 2828

Bank Islam

03 2698 9608

Canada

03 2718 8333

CIMB Bank

1 300 88 0900

China

03 2142 8585

Hong Leong Bank

1 800 38 8888

France

03 2053 5500

Maybank

1 800 88 2828

Germany

03 2142 9666

Affin Bank

03 5511 4323

India

03 2093 3504

Public Bank

03 2163 9191

Indonesia

03 2142 1151

RHB Bank

03 2070 4299

Japan

03 2142 7044

Korea (South)

03 4251 2336

Philippine

03 2148 4233

Singapore

03 2161 6277

Thailand

03 2148 8222

United Kingdom

03 2148 2122

United States

03 2168 5000

Useful Website Links 1. AIESEC in Malaysia Websites www.aiesec.my AIESEC in Malaysia Facebook http://www.facebook.com/AIESECinMalaysia

Global Ambassador Club (A communication channel for AIESEC interns, EB, and MC in Malaysia) http://on.fb.me/gacamy

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AIESEC in Malaysia |No 74, Jalan Universiti, Seksyen 13, 46200 Petaling Jaya, Selangor | www.aiesec.my | (t) +603 7966 0721


2. Tourism Malaysia http://www.tourismmalaysia.gov.my/ http://www.malaysiatravel.org.uk/ http://www.701panduan.com http://www.geographia.com/malaysia/ 3. Map of Malaysia http://www.malaysia-maps.com/kl/ 4. Travelling in Asia http://www.mnet.com.my/klonline/www/places/places.htm 5. Airlines Company http://www.malaysiaairlines.com/hq/en/home.aspx http://www.airasia.com 6. Kuala Lumpur train service http://www.malaysiacentral.com/information-directory/transportation/rail/rapidkl-lrt-light-railtransit-train/ http://www.malaysiacentral.com/information-directory/transportation/rail/ktm-komuterpopular-urban-electric-commuter-train-service/ http://www.malaysiacentral.com/information-directory/transportation/rail/kl-monorail-lighttransit-train-in-kuala-lumpur/

7. KL LRT map http://bit.ly/kltransitmap1 http://bit.ly/kltransitmap2 8. KLIA Express http://www.kliaekspres.com/erlsb/KLIATransit/TrainFares/tabid/118/Default.aspx 9. Malaysian Foreign Affairs http://www.kln.gov.my 10. Visa and health requirements website: http://skyteam.com/about/travelhelp/travelinfo.html 11. Other interesting Links (Tourism Malaysia videos) http://www.youtube.com/watch?v=zKUWzo8kkXE http://www.youtube.com/watch?v=q9oyLbtPzv8 http://www.youtube.com/watch?v=7IK0cKtkhqU http://www.youtube.com/watch?v=tKgZ3VUn_OI http://www.youtube.com/watch?v=TT2CkK6m9dY

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AIESEC in Malaysia |No 74, Jalan Universiti, Seksyen 13, 46200 Petaling Jaya, Selangor | www.aiesec.my | (t) +603 7966 0721


Other Useful Information Adaptors

Sockets in Malaysia are ‘Type G’ (as pictured above) with single phase voltage of 240 V and frequency of 50 Hz. Voltage/Electronics: The voltage in Malaysia is 240 volts. If the devices that you are carrying do not accept 240 Volts at 50 Hertz, you are required to use a voltage converter. There are mainly three types of voltage converters that are adaptable to the Malaysian voltage:

1) Resistor‐network converters (50‐1600 Watts) Such converters are used for lightweight usage and support high‐wattage electrical appliances such as hair dryers and irons. 2) Transformers (50‐100 Watts) For continuous use and better electricity, transformers are best if used for low wattage appliances like battery chargers, radios, laptop computers, cameras, mp3 players and camcorders. 3) Combination Converters These converters have a combination of both a resistor network and a transformer. They come along with a switch that switches between the two modes. Phone code to dial into Malaysia: 00 or +60 ‐ Country code for Malaysia, Area code (1 or 2 numbers), Phone number (6 or 8 numbers) 00 + 60 + 1*(*) + *** **** eg 00+6012+3281329 When you are in Malaysia, you can dial the above numbers without ‘+6’ using any of the public phones but if you are using your mobile phone, dial the numbers shown above.

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AIESEC in Malaysia |No 74, Jalan Universiti, Seksyen 13, 46200 Petaling Jaya, Selangor | www.aiesec.my | (t) +603 7966 0721


Safety Reminders DO 1. Avoid dark, quiet alleys… We don’t know what goes on in there… 2. Strap or sling your bag when you move about, and always try to walk against oncoming traffic. 3. Bring mosquito repellent. For some unknown reason, local mosquitoes are attracted to trainees. 4. Always bring an umbrella. Useful, whether rain or shine. 5. Obtain adequate insurance coverage before travelling to Malaysia.

DON’T … be afraid to talk to the locals. You might find some hidden treasures ;) Non‐residents should not bring Malaysian Ringgit notes more than RM1000. Please be extremely careful with your personal belongings, your money and your travel documents. Be aware of your surroundings as foreigners in Malaysia sometimes do attract attention from people with bad intentions.

End Note This is a brief preparation package for all interns in Malaysia. Please do not hesitate to contact your hosting LC for more in depth preparation that you will need or want to enquire about it. Remember, when you ask more questions, you are better prepared too! And we can help to ensure a better internship experience here for you! If you find that you still have other questions that were not answered in this mailer, please do not hesitate in emailing us and letting us know. It is with extreme enthusiasm that we await your arrival, as we know together we will make this an incredible experience. Our best wishes for your life changing career experience here in Malaysia!!! ENJOY your stay in Malaysia!

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AIESEC in Malaysia |No 74, Jalan Universiti, Seksyen 13, 46200 Petaling Jaya, Selangor | www.aiesec.my | (t) +603 7966 0721


Welcome to Malaysia!!!!

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AIESEC in Malaysia |No 74, Jalan Universiti, Seksyen 13, 46200 Petaling Jaya, Selangor | www.aiesec.my | (t) +603 7966 0721


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