job descriptions
CONTENTS
1
General Responsibilities Of MC
2
VP Operations
3
VP IGCDP
4
VP OGCDP
5
VP IGIP
6
VP OGIP
7
VP Organizational Development
8
VP Marketing
9
VP Business Development
10
VP TM
11
VP Finance
general responsibilities Commission Management 1. 2. 3.
Flowing down strategies for portfolio growth Need based education, operational training Alignment of LCs with National & Global direction
conference management 1. 2.
High quality of National & Regional conference cycle delivery Need based summits organization & delivery
LC COACHING 1. 2.
Customized coaching program development with VP OD High quality of coaching visits delivery
external representation 1. 2.
Represent AIESEC India inside AIESEC network & build strong relations with other AIESEC entities Represent AIESEC India in external environment (Forums, summits, partner dinners etc)
vp operations product evolution management 1. 2.
Program alignment according to AIESEC 2015 & developing strategies for the same with AIESEC XP Team (TM, Mktg, Exchange) Create & implement relevant program flow & direction for every quarter
quality experience delivery 1. 2.
Customer loyalty for organisations Customer loyalty for students
process optimisation 1. 2. 3.
Manage evolution & implementation of standard delivery process Develop strategies for growth based on analysis and forecasting of global & national exchange trends Utilize global exchange tools & develop national exchange tools for better management of programs
external alignment 1. 2. 3.
Research about & capitalise on external trends (opportunities, threats) related to exchange Government & embassy relations Striking relevant external partnerships
% Pilot projects & MC projects implementation % Increase in Delivery Rate NPS Score % Decrease in delivery time % Growth in program
mos
vp igcdp NATIONAL & CLUSTER/REGIONAL PROJECTS 1. 2. 3. 4. 5.
Driving issue segmentation National board for GCDP management Striking National partnerships for nationalised & regional projects iGCDP business model implementation across LCs Showcasing projects’ impact
PROCESS OPTIMIZATION 1. 2. 3. 4.
Standard delivery model implementation in LCs IR management & ensuring co-delivery of MC-MC partnerships, facilitating LC-LC partnerships Discover India platform utilization for branding & delivery Generating & providing resources for delivery efficiency & quality
% Growth in program % LC iGCDP goal achievement National projects realisation % Delivery rate % National Projects goal achievement
mos
vp ogcdp LC Capacity building 1. 2. 3. 4. 5. 6.
Developing & implementing different channels of raising - UR, Marketing, IXP, Specialised Units etc. Synergizing with marketing to explore new avenues of EPs Implementing issue segmentations & new customer flow across LCs Implementation of EP management concept Building country partnerships & implementing co delivery model Facilitating LC-LC co-operations
PROCESS OPTIMIZATION 1. 2. 3.
% % % %
Standard delivery model implementation in LCs ORS, OP conversion management Driving EP self matching & EP management
Growth in program LC oGCDP goal achievement Delivery rate NPS
mos
vp igip DRIVING LC GROWTH 1. 2. 3. 4.
TN taker flow implementation across LCs Delivery rate & time management Building country partnerships & implementing co delivery model Facilitating LC-LC co-operations
LOCAL CAPACITY DEVELOPMENT 1. 2. 3.
% % % % %
Sales development program management Overall talent capacity (OS, Operational training) Driving account management & up-scaling
Growth in program LC iGIP goal achievement Delivery rate NPS Client retention
mos
vp ogip DRIVING LC GROWTH 1. 2.
EP Flow implementation across LCs Customized strategy for cluster specific implementation
LOCAL CAPACITY DEVELOPMENT 1. 2.
Sales development program management Education on IT tools & tracking usage
process optimisation 1. 2. 3.
% % % %
Customer loyalty for students Service quality for EP management IR building & co delivery
Growth in program LC oGIP goal achievement Delivery rate NPS
mos
vp organizational development lc cAPACITY BUILDING 1. 2.
Expansions management Driving OS evolution
LC DEVELOPMENT 1. 2.
LC Needs sensing & customised coaching program development Coaching program implementation
driving t vs. a 1. 2. 3. 4.
Planning process management RnR creation & implementation Strategy implementation Channels management
% T Vs. A achievement of LCs # LCs jumping clusters
mos
vp marketing BRAND MANAGEMENT 1. 2. 3.
Brand orientation Program product packaging Program brand management
EWA - ELD CONVERSION MANAGEMENT 1. 2.
ORS Capitalization ELD Sales Partnerships
B2B & B2C Marketing 1. 2. 3. 4.
Website management Driving market penetration for programs Push marketing activities - EwA, Advertising etc Aligning PR & BD Partnerships to sales
% ELD conversion rate % Increase in market penetration per program # External partnerships for marketing % Registrations for AIESEC
mos
VP BUSINESS DEVELOPMENT FINANCIAL SUPPORT TO MC & ASSOCIATION 1. 2. 3. 4.
National GCDP Project sales National Y2B Forum & National event sales Youth outreach program sales NEP sales management
board management 1. 2.
Board engagement & Communication Support to functions & operations through Board
Sales Consultancy 1. 2. 3.
Talent selection improvement Product & value proposition development Commsision management & troubleshooting
# Funds Raised (in bank)
 # Funds Raised (invoiced) % Client retention % Board engagement plan implementation
mos
vp talent management RECRUITMENT & INDUCTION PROJECTS 1. 2. 3.
Drive recruitment strategy across LCs in synergy with VP Mktg & Program heads Continuously improve, track & optimise selection & induction processes across LCs in AIESEC India Overall responsible for driving operational training of membership & leadership
MANAGING TMP & TLP 1.
2.
Develop & implement tools to track members in the TMP/TLP for the purpose of training, education, succession planning & leadership development Implementation of LDM for members
program delivery efficiency 1. 2.
% % % %
Develop TM processes in direct synergy with ELD cycle of every program OS evolution & implementation
Membership retention Membership productivity NPS Goal achievement
mos
vp finance mc finance & legality management 1. 2. 3. 4. 5.
Ensuring financial sustainability of MC Cash flow management Monitor & review MC budget Investment plan implementation in sync with growth strategy Process optimisation
FINANCIAL SUSTAINABILITY OF LCS 1. 2.
Guidance & support for Finance controllers of LCs Process optimisation
Managing AIESEC India LEGALIZATION 1. 2. 3.
Ensure financial compliance Ensure legal compliance Standardization of documents
# Funds/Months in reserves % Annual profit % Financially sustainable LCs Financially profitable LCs % Decrease of LCs in debt % ROI
mos