2012 Annual Report Delivering quality programs through innovation
Thank You Executive Board Christina Kelman, Nicole Wong, Raymond Su, Trisha Shastri, Vivienne Tran Team Leaders Alan Lu, Danielle Mathias, Ivan Teong, Kartika Kisdijarto, Margaret Lam Team Members Alice Cheung, Andrew Muljono, Andrew Wu, Benjamin Soo, Cecilia Yan, Chris Chow, Edward Son, Eric Zhu, Ganasri Saravanapavan, Georgina Zu, Izabella Glover, Jacqueline Tsoi, Joselmo Cabral, Karthik Jayaraman, Kawshi Manisegaran, Lucy Gao, MD Emdadul Haque, Melissa Ng, Naser Saleh, Raz Ahmed, Renee Jia, Sherry Wu, Shirley Lam, Sophie Li, Susan Zou, Tom Chan, Tina Tian, Trish Yeo, Trung Truong, Vania King, Victoria Gao, Vivian Lai, Winnie Li Alumni Alpha Cheng, Annie Tan, Edwina Wong, Htet Yan, James Vincent, Jody Wong, Kara Grimsley, Lisa Ye, Melissa Ran, Nicky Cameron, Suzanne Lam, Varun Chhabra Acknowledgement Dawn White, Dr Jennifer Harris, Emily Jones, Gina May Diana, Jennifer Harwood, Lisa McCarthy, Maria Balatbat, Mita Da, Peter Eric Jobson, Vishal Jodhani
Incoming Exchange Partner
Sponsorship and Affiliation
1
AIESEC | University of New South Wales Content
Content President’s Address
2
Portfolio Teams
3
Summary
4
Core Activities
6
Our Impact
11
Graduate Attributes
14
2
AIESEC | University of New South Wales President’s Address
Delivering quality programs through innovation During my term, it has been amazing to see the growth of this organisation and local committee each and every day. When I first joined in 2011 as a new member, things were very different back then and I have developed myself throughout the way. I believe in the organisational vision to achieve peace and fulfilment of humankind’s potential. This connects us to what we do, which is to provide quality and impactful experiences whether it be within our local committee or overseas. In 2012, there was a strong focus on increasing the quality of our exchange and member programs as this was a key challenge in the global network and across Australia. We achieved this through an emphasis on efficiency, service and engagement of our stakeholders. Whilst the local committee have achieved growth in the number of exchange and leadership experiences, I think a more important factor to a leader is in the development of people around you. My most important lesson in this role has been in doing the right things instead of doing things right. I believe this truly tests the integrity of a person and I hope I will continue to do the right things outside of AIESEC. It would be hard to summarise all our activities in this annual report, so I hope this provides a glimpse of our achievements. I want to thank the executive board and members for devoting countless hours each week to progress the local committee forward, to stand by the organisational vision and to act upon it. Many of our members move on to new and exciting opportunities, but all with a more positive mindset for the world we live in. I wish you all the best of luck! I also want to take this opportunity to thank all our external stakeholders in supporting us, particularly AIESEC Australia for coaching and supporting our local committee. Thank you and best of luck for 2013!
Chris Wu Local Committee President UNSW
3
AIESEC | University of New South Wales Portfolio Teams
Portfolio Teams
Outgoing Exchange – Trisha Shastri We introduced many new initiatives this year to increase the quality of experience for our exchange participants. Our local exchange preparation seminar attracted over 30 attendees, which provided more focused support to UNSW students going overseas to teach or volunteer. We organised workshops to help participants match to their projects as well as skills workshops focused on networking and communications.
Talent Management – Christina Kelman We introduced a mentoring program allowing students to interact with successful AIESEC alumni who utilise their AIESEC experiences in various fields. The WIELD program provided students with the opportunity to develop leadership and project management skills, through practical experience leading a team and working together to host events for various stakeholders of AIESEC UNSW.
Incoming Exchange – Vivienne Tran Our business development activities increased this year through weekly sales sessions and pipeline management. Sales sessions consisted of following-up old accounts to arrange for sales meetings, of which allowed us to continue our two year partnership with Google Australia to source IT interns to Sydney. Through intern servicing we enabled UNSW students to connect with our student interns to promote cross-cultural interactions.
Marketing and Communications – Raymond Su We focused on sustainable marketing on campus and decreased marketing expenses by over 51%. We increased our virtual reach through utilising the UNSW global education programs blog, Blackboard as well as myUNSW. We also hosted a number of events including Brazilian BBQ, informational stall at Careers Expo and foundation day. By improving our brand image through a new exchange brand, we increased applications by 50% in 2012.
Finance and Sponsorship – Nicole Wong Throughout the year, we strengthened our local committee’s connections to different faculties, achieving financial support from ASB and letter of support from FASS. We also supported other portfolio functions through investing in their processes and through governance of the local committee as a whole. We achieved an exceptional rating for finance in the national sub-committee and maintained 9-13 months of financial reserves.
4
AIESEC | University of New South Wales Summary
AIESEC UNSW in 2012 International Recognition Overall Excellence Award in the Pacific National Recognition Partnership Management Award Outgoing Exchange Excellence Award Incoming Exchange Excellence Award
64
14
Outgoing exchanges
Leadership experiences
5
32
Incoming exchanges
Member experiences
Financial Management Exchange expenses down 42% Member investments up 79% 9-13 months financial reserves One of two committees in Australia with exceptional rating in financial management
115 Life-changing experiences
AIESEC | University of New South Wales Summary
Service
Efficiency
Focus Areas
Engagement
5
National good case practice for standardised Outgoing Exchange and Talent Management team structures
Investment in scanner and technology equipment to increase efficiency of exchange processes
Standardised exchange services encourage exchange participants to become more independent and involved in project matching process
Organised training workshops for exchange participants to increase the quality of their exchange experiences and for their own development
Increased the preparation received by exchange participants through both local and regional preparation seminars
Established an online tracking platform for exchange as well as conducted monthly feedback surveys to identify key issues
Subsidised two local committee retreats as reward and recognition, and to foster member bonding
Engaged external stakeholders including the careers and employment office and non-profits for learning and volunteering initiatives
Increased virtual reach through the use of online marketing channels to decrease printing costs and to become more sustainable
6
AIESEC | University of New South Wales Core Activities
Core Activities
7
AIESEC | University of New South Wales Core Activities
Member Development Global Mindset We encourage diversity, show openness and respect towards other cultures. Chris attended the AIESEC international congress in August and expanded his network with youth from over 110 countries.
Social Responsibility We approach social, economic, environmental issues in a sustainable manner and take prompt action for improvement. Our members volunteer for the local community as well as debate topical issues in model UN.
Entrepreneurial Outlook We demonstrate the ability to come up with and implement new ideas. Our local committee partnered with One Can Grow to promote social entrepreneurship in workshop based competitions.
Proactive Learning We demonstrate self-awareness, identify areas for development of self and others. We hosted the regional alumni evening in October. Members engaged in discussions with alumni who utilise their AIESEC experiences in various fields.
8
AIESEC | University of New South Wales Core Activities
Conferences
January
March
January National Conference held in Victoria
Asia Pacific Conference held in Japan
April
Regional Conference held in NSW
May
National Leadership Development Seminar held in NSW
July
July National Conference held in NSW
August
International Congress held in Russia
September
September President’s Meeting held in NSW
December
Asia Pacific President’s Conference held in Vietnam
9
AIESEC | University of New South Wales Core Activities
Quality Exchange Culture Preparation Workshop During October, we hosted an exchange preparation workshop focused on raising awareness of different cultures. Previous exchange participants were invited to present their experiences to the attendees, which helped the new participants in receiving the correct expectation for exchange.
Communications Workshop In August, we invited Alpha, an alumnus and previous president to host a workshop aimed at improving the communication techniques of exchange participants. Using his experience from the finance industry as well as experience in Teach for Australia, attendees gained confidence through proper communication techniques.
Participant Feedback Surveys The exchange management team within Outgoing Exchange portfolio conducted monthly surveys to receive feedback on quality of service and regularity of communication. Using this information, we were able to organise training more tailored to participants and also rewarded members with quality reviews.
Matching Preparation Seminars Four matching workshops were organised in 2012 to assist exchange participants in matching to their overseas projects. Experienced exchange participants were encouraged to facilitate these workshops to improve their communication skills whilst less experienced participants benefited from the support.
10
AIESEC | University of New South Wales Core Activities
Exchange Participants by Faculty
7 4
20 Arts and Social Sciences
10
Australian School of Business Built Environment Engineering
5
Law 3
Medicine Science 40
Local Committee Exchange Destinations Italy
Poland Russia
Mainland of China
Hungary Colombia
Taiwan Cambodia Brazil Uganda
Mauritius
Philippines
11
AIESEC | University of New South Wales Our Impact
Our Impact
12
AIESEC | University of New South Wales Our Impact
Lisa to AIESEC Poland Academy of Perspectives
“In the summer of 2011, I undertook a volunteer internship in Poland, in a program called Academy of Perspectives, along with 14 other interns from around the world. I spent six weeks facilitating workshops for students aged 6-19 across a range of areas, from creative activities for kids to advanced leadership development seminars for young adults. The AIESEC exchange was the perfect combination of international experience, personal development and positive social impact. I learned to adapt quickly to foreign environments, communicate to different audiences, and develop as a leader. In addition, I made life-long friendships with like-minded students from around the world. My experience in AIESEC, both as an executive board member at UNSW in 2010 and as an exchange participant, has been the ideal supplement to the opportunities provided by the university and the Co-op Scholarship Program. By engaging in an area outside of my degree, I was able to gain new global perspectives, as well as meet and interact with people from vastly different backgrounds. As a recent graduate, my AIESEC experience has allowed me to step out into the world with greater confidence in myself and my skills.� Lisa is a recent Commerce graduate at UNSW and now works as an Actuarial Analyst at Suncorp
13
AIESEC | University of New South Wales Our Impact
Global Internships through Incoming Exchange Kyle from AIESEC Canada “My name is Kyle and I am a Computer Science student at the University of Waterloo in Canada. I recently had the chance to intern with Google in Australia through AIESEC UNSW. When I arrived, I met with local AIESEC members on several occasions, visiting different sites around Sydney. It was nice to be made welcome when so far from friends and family in Canada. Thank you AIESEC UNSW!”
Albert from AIESEC Indonesia “I was a software engineering intern at Google Australia. The friends at AIESEC UNSW, especially Delia and Vivienne have helped me tremendously since before I prepared to come to Australia and throughout the time I have been here. They helped me in getting my visa, finding a very good place to stay at Sydney and getting adapted to Sydney initially. During my internship, they also organized various outing events with the AIESEC community. I really enjoyed these events; they helped me to make many new friends, as well as have a better understanding of the life and culture in Australia. Oh, they even threw a party for my 22nd birthday! I will always remember the memorial experiences in Sydney!”
14
AIESEC | University of New South Wales Graduate Attributes
Graduate Attributes
15
AIESEC | University of New South Wales Graduate Attributes
Graduate Attributes Members within our local committee engage weekly in our committee meeting where they are made aware of topical issues around the world and develop through the local education cycle. Our members also participate in events and gatherings, national and international conferences to truly help them expand their global networks.
Critical thinking and problem solving During the year, the executive board identified that member efficiency was one of the key challenges across the AIESEC network. Through standardisation of exchange services and the use of online platforms, we increased our local committee’s member efficiency to be the highest in the Australia network as measured by exchange.
Teamwork and leadership Our members collaborate in different teams to drive initiatives for their respective functions. They also attend weekly team meetings, team events and informal meetings where they learn to work with a diverse group of people. Each team is led by a team leader, elected from the prior year, where they are challenged with team dynamics and member motivation.
Karthik Karthik joined our local committee in March within the marketing and communications portfolio team. He is responsible for technology within the committee, and has contributed to growth in our online promotions as well as in the development of our website. In September, he was selected as the organising president for the regional alumni evening and has been elected as the Vice President of Outgoing Exchange for 2013.
Karthik is a 2nd year Mechatronics Engineering student at UNSW
16
AIESEC | University of New South Wales Graduate Attributes
International Exposure Social, ethical and global perspectives The UNSW chapter partners with local committees from around the world to provide exchange experiences. Whilst the incoming exchange team establishes these experiences, whether it be professional or community in nature, the outgoing exchange team is responsible for recruiting students to participate in them. Through this, AIESEC creates leadership experiences as well as exchange experiences that foster the global mindset and international exposure of students.
Htet to AIESEC Taiwan “Undertaking the exchange program in Taiwan was one of the most rewarding decisions I made at UNSW. Firstly, in the depth of a new culture, customs and people, I was constantly off balance and lost sight of all the familiar comforts of home and friends. I was forced to rely on my own personal strengths. Secondly, this experience allowed me to understand myself through the importance of culture and national identity that define the practices of people all over the world. Lastly, nothing can substitute the learning, experiences and friendships I gained through this experience.� Htet is a 3rd year Arts and Commerce student at UNSW
17
AIESEC | University of New South Wales Graduate Attributes
Effective Communications Many activities within our local committee help members to develop their communication skills. This ranges from team discussions within meetings, lecture bashes, training facilitation to marketing events. Our members interact with and work with members from across the Australia network. Whether it be to organise regional events or to collaborate in national initiatives, members are given the opportunity to learn and develop.
Cecilia Cecilia is a member within the outgoing exchange portfolio team. On a weekly basis, she liaises with overseas local chapters to find quality projects for UNSW exchange participants. She is responsible for helping them find the right projects as well as in making sure they are supported throughout the exchange process. In addition, Cecilia has been involved in our campus promotions, information sessions and local exchange preparation seminar. Cecilia is a 3rd year Psychology student at UNSW
Victoria Victoria is a member within the incoming exchange portfolio team. She is responsible for business development to establish new internship partners for our incoming global internships. Throughout the year, she gained professional exposure through conducting sales meetings with potential leads as well as in account management. She was involved in organising and in facilitating the local exchange preparation seminar speaking to over 30 attendees. Victoria is a 1st year Commerce student at UNSW
Vania Following her exchange with AIESEC in Mauritius, Vania joined the talent management portfolio team responsible for agenda planning and facilitation of local committee meetings. In October, she hosted the regional alumni event and gained experience in public speaking to over 60 guests. Vania also supports our local committee’s information sessions through sharing her exchange experience to potential exchange participants. Vania is a 2nd year Law and Psychology student at UNSW
About us
Present in over 110 countries and territories and with over 60,000 members, AIESEC is the world's largest youth run organisation. Focused on providing a platform for youth leadership development, AIESEC offers young people the opportunity to be global citizens, to change the world, and to get experience and skills that matter today.
visit: www.aiesecunsw.org | contact: unsw.au@aiesec.net