Hawaii Business Magazine July 2024 by aio Hawaiʻi

I N S U R A N C E C R I S I S I N C O N D O L A N D P. 58

L O C A L LY OW N E D , L O C A L LY C O M M I T T E D S I N C E 1 9 5 5

HAWAI‘I’S GOT PRIDE P. 41

WHY SO FEW HAWAIIAN OWNE D HOTE LS? P. 110

THEY’RE A D E P T AT M U LT I TA S K I N G A N D WA N T F L E X I B I L I T Y. WILL OLDER G E N E R AT I O N S GRIPE OR G ET ALONG WITH THEM?

GEN IS ON THE JOB. P. 26

THE LAUNIU WARD VILLAGE RESIDENCE 00 LIVING ROOM

Living Well by Design Residences offer a unique blend of contemporary design and classic style, setting the tone for beautiful island living. Studio, One, Two, and Three Bedroom Residences

INQUIRE

livingatlauniu.com | 808 556 6543

Offered by Ward Village Properties, LLC RB-21701

THE PROJECT IS LOCATED IN WARD VILLAGE, A MASTER PLANNED DEVELOPMENT IN HONOLULU, HAWAII, WHICH IS STILL BEING CONSTRUCTED. ANY VISUAL REPRESENTATIONS OF WARD VILLAGE, INCLUDING WITHOUT LIMITATION, RETAIL ESTABLISHMENTS, PARKS, AMENITIES, OTHER FACILITIES AND THE CONDOMINIUM PROJECTS THEREIN, INCLUDING THEIR LOCATION, UNITS, VIEWS, FURNISHINGS, DESIGN, COMMON ELEMENTS AND AMENITIES, DO NOT ACCURATELY PORTRAY THE CONDOMINIUM PROJECTS OR THE MASTER PLANNED DEVELOPMENT. ALL VISUAL DEPICTIONS AND DESCRIPTIONS IN THIS ADVERTISEMENT ARE FOR ILLUSTRATIVE PURPOSES ONLY. THE DEVELOPER MAKES NO GUARANTEE, REPRESENTATION OR WARRANTY WHATSOEVER THAT THE DEVELOPMENTS, FACILITIES OR IMPROVEMENTS OR FURNISHINGS AND APPLIANCES DEPICTED WILL ULTIMATELY APPEAR AS SHOWN OR EVEN BE INCLUDED AS A PART OF WARD VILLAGE OR ANY CONDOMINIUM PROJECT THEREIN. EXCLUSIVE PROJECT BROKER WARD VILLAGE PROPERTIES, LLC, RB-21701. COPYRIGHT ©2024. EQUAL HOUSING OPPORTUNITY.

WARNING: THE CALIFORNIA DEPARTMENT OF REAL ESTATE HAS NOT INSPECTED, EXAMINED OR QUALIFIED THIS OFFERING. THIS IS NOT INTENDED TO BE AN OFFERING OR SOLICITATION OF SALE IN ANY JURISDICTION WHERE THE PROJECT IS NOT REGISTERED IN ACCORDANCE WITH APPLICABLE LAW OR WHERE SUCH OFFERING OR SOLICITATION WOULD OTHERWISE BE PROHIBITED BY LAW. NOTICE TO NEW YORK RESIDENTS: THE DEVELOPER OF THE LAUNIU WARD VILLAGE AND ITS PRINCIPALS ARE NOT INCORPORATED IN, LOCATED IN, OR RESIDENT IN THE STATE OF NEW YORK. NO OFFERING IS BEING MADE IN OR DIRECTED TO ANY PERSON OR ENTITY IN THE STATE OF NEW YORK OR TO NEW YORK RESIDENTS BY OR ON BEHALF OF THE DEVELOPER/OFFEROR OR ANYONE ACTING WITH THE DEVELOPER/OFFEROR’S KNOWLEDGE. NO SUCH OFFERING, OR PURCHASE OR SALE OF REAL ESTATE BY OR TO RESIDENTS OF THE STATE OF NEW YORK, SHALL TAKE PLACE UNTIL ALL REGISTRATION AND FILING REQUIREMENTS UNDER THE MARTIN ACT AND THE ATTORNEY GENERAL’S REGULATIONS ARE COMPLIED WITH, A WRITTEN EXEMPTION IS OBTAINED PURSUANT TO AN APPLICATION IS GRANTED PURSUANT TO AND IN ACCORDANCE WITH COOPERATIVE POLICY STATEMENTS #1 OR #7, OR A “NO-ACTION” REQUEST IS GRANTED.

J U LY 2 0 2 4

Representing Y u Congratulations to Hawaii Business Magazine’s ‘Top Performers’.

At Hawai’i Life, representation is everything. It’s at the heart of real estate, and how we view our relationship with you. HawaiiLife.com | 1-800-370-3848

O‘ahu Maui Kauai Hawai‘i Island Molokai

* Hawai‘i Life is Hawaii’s statewide leader in both number of listings and sales.

H AWA I I B U S I N ES S

J U LY 2 0 2 4

The more perspectives we have the more dimensions we see. Yasuyuki Kojima (S)

We consistently deliver outcomes that drive business and bottomline performance for every client we proudly serve. We acknowledge and thank our 2023 Hawaii top producers for setting the bar high and for being exemplary in the industry.

James C. Shipman (B)

Senior Vice President Capital Markets +1-808-541-5109 | Lic. RS-72619 Yasuyuki.Kojima@cbre.com

Senior Vice President Office Services +1 808-541-5184 | Lic. RB-17830 James.Shipman@cbre.com

Trent J. Thoms, CCIM, MBA (S)

Matthew G. Bittick (B)

Senior Vice President Industrial & Logistics Services +1 808-541-5105 | Lic. RS-61282 Trent.Thoms@cbre.com

Senior Vice President Capital Markets | Institutional Group +1-808-541-5182 | Lic. RB-19143 Matt.Bittick@cbre.com

Nicholas T. Adler (S) First Vice President Industrial & Logistics Services +1-808-859-0588 | Lic. RS-78419 Nicholas.Adler@cbre.com

Learn more at cbre.com/hawaii

Lic. RB-20142 H AWA I I B U S I N ES S

Lek Friel POSITION: Manager, Business Continuity - Operations LOCATION: Honolulu, Hawaii DATE HIRED: March 17, 1986 NOTES: Broad experience in diverse roles for the Pacific Operations group. Started as Stevedore Superintendent in 1986. Held position as Vessel Planning Manager from 2016-2022. Serves as Matson’s representative on the Hawaii Harbor Users Group. Bikes for good causes. Logged over 1,000 miles in numerous charity events in Honolulu, Napa Valley, and Salt Lake City.

Matson’s people are more than Hawaii shipping experts. They are part of what makes our community unique. Visit Matson.com 6

J U LY 2 0 2 4

Explore Microsoft Copilot with a trusted local partner Pacxa harnesses the power of world-class technologies to help local businesses realize their full potential.

pacxa.com/copilot

Tradewind Group is a diverse family of companies committed to the long-term growth and well-being of Hawaiʻi.

H AWA I I B U S I N ES S

07.24

O R I G I N A L PH OTO A A R O N YO S H I N O

FEATURES

Are You Ready for Gen Z Shaking Up Workplaces? Some of them address the clichés about their generation, explain themselves and clear up what they think are misperceptions.

J U LY 2 0 2 4

Major Changes for Local Homebuyers & Realtors Legal settlements disrupted the system of compensation for real estate agents who represent homebuyers. Here’s what will likely replace it.

Hawai‘i’s Got Pride ’24: Meet 4 LGBTQ+ Leaders They explain what has changed in their lifetimes, what they are doing now to increase diversity and acceptance, and what they hope for the future.

County Is Now Kaua‘i’s Biggest Home Developer County’s Housing Agency says it and its private developer partners are expected to begin construction on 288 affordable homes this year.

110

Few Local Hotels Are Owned by Hawaiians 18 hotels pay land rents to the Department of Hawaiian Home Lands or an ali‘i trust. But some Hawaiians think their actual ownership of hotels should increase.

DON’T WAIT FOR THE NEXT WAVE. MAKE IT.

Every business needs to get

noticed and be remembered.

We call it making waves, and with an integrated team of

research, marketing and PR

pros, we can do it like no one

else in the market. LET’S RIDE. 808.544.3000 • ANTHOLOGYGROUP.COM Advertising I Public Relations I Digital I Research

H AWA I I B U S I N ES S

07.24

CONTENTS

PHOTO COURTESY: THE MAUI FARM

Creating Healthy Futures at The Maui Farm Women and children in crisis learn valuable skills and can begin to build better lives at the nonprofit farm.

SPECI A L A DV ERTI SI N G SECTI ON S Caregiver Helps Kūpuna Thrive in their Golden Years Joeziah Routt-Rivera describes visiting clients’ homes to ensure their well-being. He might prepare meals, draw blood or bathe them in a typical day. 16

Condo Insurance Crisis Slows Buying & Selling An estimated 400 condo buildings in Hawai‘i carry less than 100% replacement coverage. Many lenders won’t offer mortgages in such cases. 58

Food & Beverage Startups Get a Facility to Scale Up This new Wahiawā center rents kitchens, equipment, storage and more for growing small companies. 38

How to Make Your Home More Wildfire-Resistant Wildfires are on the rise, but there are proactive ways to protect your home and neighborhood. Here are five steps. 66

Teachers from Philippines Help Staff Rural Schools They can be a good fit in a public school system where 30% of the students are of Filipino ancestry but less than 10% of the teachers. 116 Lau Hala Weavers Maintain a Hawaiian Tradition Our “Parting Shot” shows the weekly class that teaches how to intertwine leaves from the native hala tree. 146

O N T H E C OV E R

Illustration by Jeff Sanner

Industry Outlook Assessing opportunities and challenges. 46 Drive Green Supporting electric vehicle infrastructure 61 Top Performers in Real Estate 2024 Profiles of great agents on four Hawaiian Islands. 70 2O24 Kukulu Hale Awards Recognizing Excellence in Hawai‘i’s Commercial Real Estate Industry 121

HAWAII BUSINESS (ISSN 0440-5056) IS PUBLISHED 10 TIMES A YEAR BY PACIFICBASIN COMMUNICATIONS. ©2024 PACIFICBASIN COMMUNICATIONS, LLC. ALL RIGHTS RESERVED. ANY UNAUTHORIZED COPYING, DISTRIBUTION, OR ADAPTATION IS STRICTLY PROHIBITED AND WILL RESULT IN LIABILITY OF UP TO $100,000. EDITORIAL, ADVERTISING AND BUSINESS OFFICES AT 1088 BISHOP STREET, SUITE LL2, HONOLULU, HI 96813. TELEPHONE (808) 534-7520. POSTMASTER: SEND ALL ADDRESS CHANGES TO HAWAII BUSINESS, P.O. BOX 913, HONOLULU, HI 96808. SUBSCRIBERS NOTIFY THE SAME OFFICE. PLEASE INCLUDE NEW ADDRESS AND OLD ADDRESS (MAILING LABEL PREFERRED) PERIODICALS POSTAGE PAID AT HONOLULU, HAWAI‘I, AND AT ADDITIONAL MAILING OFFICES. SUBSCRIPTION: ONE YEAR $24.99 / TWO YEARS $34.99 / THREE YEARS $44.99. FOREIGN: ONE YEAR $53.99 (US FUNDS). FOR SUBSCRIPTION INQUIRIES, ADDITIONAL RATES, INFORMATION, NOTIFICATION OF CHANGE OF ADDRESS AND SUBSCRIPTION SERVICE, PLEASE CALL (800) 788-4230. JULY 2024 VOL. 70/NO. 1

J U LY 2 0 2 4

H AWA I I B U S I N ES S

A N

O P E N

M I N D

AI is | A: Useful B: Frightening C: Empowering D: Disruptive E: All of the Above

‘S POTENTIAL THREAT TO DEMOCRACY AND HUMAN SOCIETY SCARES ME, BUT I’M EXPERIMENTING WITH IT ANYWAY – AND FINDING IT USEFUL AND EXCITING. If that

seems contradictory, it’s the reality many of us are navigating. AI may be taking over some jobs but based on a recent experiment, mine is not yet in danger. I asked ChatGPT to “Write a column about AI in the style of Steve Petranik, editor and executive publisher of Hawaii Business Magazine.” The result, headlined “Navigating the Pacific Wave: AI’s Voyage in Hawaii’s Business Seas,” clumsily overused ocean metaphors and actually included the phrase, “In the aloha spirit of embracing new technologies.” It was full of cliches and glib ideas, BUT, it was well-organized, made good word choices and built a coherent argument for AI’s positive role today and in a brighter tomorrow. Clearly, ChatGPT has a pro-AI bias, even when trying to speak in my voice. Don’t worry that Hawaii Business Magazine will use AI to write our articles. We won’t. But we are using it to support our reporting. The grunt work of journalists used to include transcribing the recordings of our interviews. Now we use Otter.ai – one of many AI transcription services – and save many hours, which now can be invested in further reporting and writing. You too may be using AI to transcribe meetings and conversations. Thank you, AI, for making that part of our work easier. AI sometimes transcribes words incorrectly – it almost always screws up Hawaiian words – so we have to double-check its output, but if the recording is excellent, Otter’s AI transcription error rate is sometimes lower than the typical human error rate, maybe because it doesn’t get tired or bored by the mundane work.

CHALLENGES FOR CREATIVES AI challenges the principles of creative people like writers and designers, but we can look to the past for guidance. At the advent of personal computers, some illustrators and designers felt the new technology inhibited their creativity, while others embraced it. Today, most such creatives find tech tools to be an essential part of their kit, along with more traditional tools. Digital photography was also a contentious technology when it first appeared, but decades later most professional photographers have voted with their cameras – the advantages in capturing the exact moment and time saved in the darkroom are just a few of the irresistible attractions. Creativity in photography is greater than ever, while those who love film are free to keep using it. 12

J U LY 2 0 2 4

One of my favorite authors, John le Carre, wrote and revised his complex novels by hand – until his death in 2020 at the age of 89. Stephen King does most of his writing on a computer and that’s my method too.

USEFUL START POINTS The AI platform Midjourney played a role in this issue’s cover and Gen Z feature. Hawaii Business Creative Director Jeff Sanner had many ideas for illustrations, but instead of spending hours sketching them all out, he prompted Midjourney for about 40 starting points. He tinkered with those outputs that intrigued him, further refining the ideas and illustrations. Then over two days, Jeff personally modified a few select illustrations to create what he wanted. The result is a personal creation using a combination of new and old tools and Jeff’s creative mind. A good analogy for writers is Hamlet, Shakespeare’s crowning creation, which many scholars believe the playwright based on a Norse legend and on previous literary archetypes. Those were his starting points – the rest is Shakespeare. Here are some of my initial principles as Hawaii Business experiments and works toward a fully formed AI policy: • The AI we use should reduce our mundane, time-consuming, repetitive and uncreative work or improve it so we serve our readers better. • A thoughtful human with good judgment should review AI’s work to ensure it is accurate, fair and of good quality, and to guard against bias. • New uses of AI should be introduced with caution, with each staff member (including me) discussing them with at least one HB leader and preferably more – sometimes including outsiders. I recommend creating your own business and personal AI policy and experimenting with AI. If you need further persuasion, consider this quote from Karim Lakhani, a professor at the Harvard Business School: “AI won’t replace humans – but humans with AI will replace humans without AI.”

STEVE PETRANIK EDITOR AND EXECUTIVE PUBLISHER

S PEC I A L PR O M OT I O N A L S ECT I O N

Seagull Schools

OR MORE THAN FIVE DECADES, Seagull Schools

has proudly served Hawaii’s children and families with outstanding, affordable, and accessible early education. In 1971, Seagull started as a two-classroom school and evolved over the next few decades to become a leading early education and intergenerational organization serving nearly 1,000 keiki and kupuna across the State of Hawaii. We currently offer year-round preschool programs in six communities serving a diverse population of children and their families: Aina Haina, Honolulu (downtown), Kailua, Kapolei, Ko Olina and Ocean Pointe (‘Ewa Beach). Seagull also offers adult day care services at our Kapolei preschool. Seagull Aina Haina is our newest preschool location having

BEST PLACES TO WOR K WIN N ER SILVER

‘23

‘24

B E S T P L A C E S TO W O R K

just opened this year, serving keiki from two to five years of age. We are thrilled to extend our high-quality, early education program to this community and offer children a strong foundation for lifelong learning. At Seagull Schools, our community of teachers and caregivers are united in the belief that all children should have the best possible start to their educational journey. Seagull provides children and their families with a fun, caring and inclusive learning environment marked by innovative curricula that encourage play and outdoor learning. We proudly recognize the hard work and passion of our dedicated employees – they are the reason our program has been so successful. Our classroom teachers deliver our highly sought-after education program with excellence and empathy, as guided by the National Association for the Education of Young Children’s accreditation standards. Our team of dedicated staff members is the reason that our program is in its fifth decade of serving Hawaii’s families and why Seagull continues to be a school of

HAWAI‘I’S TOP EMPLOYERS 2024 SILVER

choice in our local communities. As many graduates of the program and their families will tell you, when your child enters a Seagull School program, they become part of an extended ‘ohana where the needs of the individual child are nurtured, and their talents are celebrated. In our dynamic learning environments, both children and families find a community that they can trust.

808-649-2006 admissions@seagullschools.org www.seagullschools.org

H AWA I I B U S I N ES S

2O24

BEST PLACES TO WORK! Hawaii Business Magazine hosted its annual Best Places to Work celebration on Friday, April 5 at the Hilton Hawaiian Village. The event was made possible by Presenting Sponsor Tradewind Group; Corporate Photo Sponsor Express Employment Professionals; plus Award Sponsors UHA Health Insurance and Atlas Insurance Agency. About 580 people representing 57 organizations enjoyed a great party, games, prizes and recognition on stage for being among the best workplaces in the Islands. The awards dinner included many thousands of dollars’ worth of prize giveaways throughout the night. Big congratulations to all the companies and nonprofits that made this year’s list! We hope to see you next year!

MAHALO TO OUR SPONSORS! P R E S E N T E D BY :

“At Tradewind Group, we invest in our people and believe in cultivating an engaged workforce of top talent. We are honored to support the Best Places to Work event that highlights organizations that prioritize their people. It is a testament to the dedication and commitment of these companies that foster an environment where employees can thrive, innovate and reach their fullest potential.” — ROBERT NOBRIGA , PRESIDENT AND CEO, TR ADEWIND GROUP

“It is an honor to be part of the 2024 Best Places to Work celebration! The true measure of success isn’t just what we accomplish, it’s how we lift one another up in the process and this event is a true testament to that. Celebrating with other like-minded organizations in Hawai‘i is truly empowering and inspiring.” — CHASON ISHII , PRESIDENT, ATL AS INSUR ANCE AGENCY

AWA R D S P O N S O R S :

C O R P O R AT E P H O T O S P O N S O R :

J U LY 2 0 2 4

“Thank you very much Hawaii Business Magazine for a fantastic Best Places to Work event! It gave us opportunities to mingle, catch up with old friends and meet new people from other great companies. The event and awards instilled tremendous pride and awareness in how fortunate we are to have such great co-workers and teammates, and how blessed we are to work for such a fulfilling, respected, unbelievable company! To earn a spot as a finalist, let alone win numerous awards is a fantastic feeling, but to have an in-person event to experience the camaraderie and success with teammates leaves such a lasting, powerful impact. Pride in your company, pride in your work, and pride in one another really shows in the work you do for your clients and community.” — LES DAIJO, GROUP DIRECTOR . EXPRESS EMPLOYMENT PROFESSIONALS

“Health and well-being have always been an integral part of our workplace culture, contributing to the success of our organization. UHA Health Insurance is honored to be recognized as a 2024 Best Place to Work. This achievement reflects the collective effort and commitment to fostering a positive and healthy work environment at UHA. As we continue to integrate health and well-being into our daily lives, we thank every one of our associates for contributing to the continued success of UHA. It’s because of you that UHA is a Best Place to Work!” — HOWARD LEE , PRESIDENT & CEO, UHA HEALTH INSUR ANCE H AWA I I B U S I N ES S

PH OTO BY A A R O N YO S H I N O

NAME: JOEZIAH ROUTT-RIVERA JOB:

IN-HOME CAREGIVER COMPANY:

VIVIA CARES BY HO‘OKELE HOME CARES

J U LY 2 0 2 4

BY AU ST I N B OU R C I E R

M Y

J O B

He Helps Kūpuna Thrive in Their Golden Years HIS WORK: Joeziah Routt-Rivera visits clients’ homes to ensure their well-being. Some of his responsibilities include bathing clients, monitoring their nutrition and ensuring they take their medicines, and general housekeeping. Routt-Rivera does other nurse-related tasks as well, such as checking vital signs and drawing blood. “Typically, our assistance is focused on indoor tasks, such as household chores, meal preparation, medication reminders and personal care. However, we also provide transport services for medical appointments and errands,” he says. “We don’t engage in yard work and outdoor tasks, but we do offer companionship services, which may include sitting in the yard or on a porch with the client and providing company and support in outdoor areas, if that is their preference.” He says spending meaningful time with his clients is an essential part of the job. That might include accompanying them on their daily activities, listening to their life stories and reading the newspaper to them. The company he works for, Vivia Cares, says it prioritizes quality time and care with patients and that assistants such as Rivera work to achieve their clients’ goals, regardless of the time it takes.

EXTENSION OF HIS CHILDHOOD: Rivera attributes his caring spirit to his upbringing. As a child growing up in Wai‘anae, he was taught to always give back, even when he wasn’t expected to. “My childhood is what led me down this path. Growing up, I was raised by my family to always help others and to always give back. Even if it’s in the slightest way, at least you’re giving and doing something.” Being a caregiver is an extension of that childhood, he says. “I enjoy helping others and that’s why I love this job, and why I enjoy being in this part of the medical field.” GROWING FIELD: As Baby Boomers con-

tinue to age, the demand for senior care – at home and in nursing homes – will likely grow, as will the need for caregivers like Rivera. Rivera encourages others to find fulﬁllment in caregiving careers. “It makes me feel so good that I’m giving back and helping them because they’re not able to. I know a lot of people say the field isn’t meant for everyone, but as long as you really want to help, the clients sense that appreciation and passion you have for doing this type of job.” When asked what it charges, Vivia says its “services are personalized to the needs of the senior and family. As such, they only pay for what they need and want based on their requested tasks. Each situation is unique and Vivia is responsive to the particular needs of each senior and the pricing is tailored to their specific budget.”

THIS INTERVIEW HAS BEEN EDITED FOR CL ARITY AND CONCISENESS.

H AWA I I B U S I N ES S

N O N P R O F I T

W I T H

M I S S I O N

BY AU ST I N B OU R C I E R

PHOTOS COURTESY: THE MAUI FARM

The Maui Farm Helps Create Healthy Futures Women and children in crisis live at the farm and learn skills that help lead to sustainable, independent lives

THE MAUI FARM IS A NONPROFIT THAT PROVIDES A SAFE PLACE TO LIVE FOR WOMEN AND CHILDREN WHO HAVE EXPERIENCED TRAUMATIC, VIOLENT RELATIONSHIPS OR HOMELESSNESS. They are

nurtured there and learn essential skills for self-sufficient living. “Families can rest and reside as they navigate this transitional time and space in their lives,” says Executive Director Gabrielle Schuerger. “The campus includes a small farm in which the program participants help to care for the animals and propagate food for the families. It is a beautiful space where hearts and lives are transformed.” Last year’s wildfires left the farm structurally undamaged but financially stressed. Schuerger says government funding has slowed just when the farm’s programs are needed most. “We have seen a significant increase in requests for our services, even as funding is decreasing as a result of shifts in countywide service priorities,” she says. On top of that, people who want to leave the farm face much higher rents on Maui and fewer housing options than before the fires. They are often unable to find a new home.

J U LY 2 0 2 4

“Many of the local families we serve are having to move off-island. It’s an extremely difficult situation,” Schuerger says.

THREE DECADES OF SERVICE

The farm was founded in 1993 and initially provided long-term care for youths from troubled families. Today, the farm’s main residential programs empower families to become educated, self-sustaining members of the community. They learn skills to help them as parents and as heads of their households, and receive guidance on possible jobs and careers. Children receive a farm-based education through lessons and hands-on experience, and get to socialize with other youths. The Family Strengthening Program’s transition plans help guide participants through the process toward independent living. Natalia Barboza was once a resident at The Maui Farm. “One-on-one meetings with staff allowed my family to identify needs, create a plan and focus on the necessary steps to become financially and emotionally stable,” says Barboza, who is now a case manager at the farm. “I was able to further my education, raise

my income, attain child care and transportation, secure housing and strengthen my family.” Schuerger says such personalized plans help families “navigate from crisis to stability to self-sustainability. The Maui Farm staff then meets with each family weekly to map out action steps and provide support for implementing their transition plan, until the family is ready to exit the program and live a healthy, stable and self-sustaining life.” The farm’s Stipend Program provides practical job training and skills such as project management, agronomic practices, effective communication and self-accountability. The Maui Farm also hosts community programs such as farm tours and encourages others to get involved. For instance, volunteers can help with garden upkeep and service projects. To sign up for community programs or to volunteer, visit themauifarm.org. Donations are welcome at the same website. If you or someone you know is experiencing domestic abuse, call the National Domestic Violence Hotline at 800-799-7233, or text BEGIN to 88788. Hawai‘i’s Department of Human Services operates a domestic violence hotline at 808-531-3771.

H AWA I I B U S I N ES S

BY STEV E PETRA NI K MAGICIAN SHOOT OGAWA INVOLVES GUESTS OF THE MAGICAL MYSTERY SHOW IN MANY OF HIS TRICKS.

How’d He Do That?! Waikīkī’s Magical Mystery Show features bewitching sleight-of-hand performers who make the audience part of the entertainment.

I LOVE MAGIC: It’s fun, funny and flummoxing all at the same time. I’ve enjoyed extravagant magic shows in big theaters where audiences of many hundreds or even a few thousand people watched amazing large-scale tricks, often climaxing with lots of smoke. And I’ve enjoyed magic shows in intimate venues, where a few dozen people watched up close as skilled sleight-of-hand artists made cards, live animals, jewelry and other things appear and disappear, well, like magic. 20

J U LY 2 0 2 4

The Magical Mystery Show, at the Hilton Waikiki Beach hotel on Kūhiō Avenue, is a wonderful intimate show in a small theater that itself is an intriguing part of the act. When my wife and I went, Shoot Ogawa from Tokyo amazed us and about 20 other guests with his lively banter and fast-paced tricks, each of them leaving us wondering, “How’d he do that?!” I soon gave up guessing and just let myself be amazed. Ogawa directly engaged almost everyone in the audience – including kids and a 90-yearold woman from Australia who was celebrating her birthday with her family. Several people joined Ogawa at the front, where they lost and then regained personal items, picked cards that reappeared somewhere else and even seemed to do some of the wizardry themselves.

MY WIFE’S RING WAS GONE

When my wife briefly sat up front with Ogawa, her fused-together wedding and engagement rings disappeared. I held my breath, and for a heart-stopping moment I wondered if Ogawa made cash on the side dealing with Bags End Gold & Pawn on Kalākaua Avenue. But before long, like magic, the rings reappeared. My wife had been a foot away from Ogawa’s hands but couldn’t figure out how he did it. I think my favorite moment was when Ogawa drew back a black handkerchief to reveal a goldfish swimming in a wine glass. On Season 8 of the TV show “Fool Us,” Penn Jillette – one-half of the world’s most famous magic duo – called Ogawa “the best sleight of hand of anybody in the world right now.” After watching Ogawa’s show, I could see why.

LAUGHTER IS A HUGE PART OF THE PERFORMANCES AT THE MAGICAL MYSTERY SHOW. PHOTOS COURTESY: THE MAGICAL MYSTERY SHOW

He is part of a rotating series of performers at The Magical Mystery Show that includes its founder, Jonathan Todd, and longtime local magician Kekoa Erickson. Todd launched the show in 2023 as the latest venture in a long career that has included work in TV and radio and many other enterprises, including Fleetwood’s on Front St., the Lahaina restaurant and bar he founded with Fleetwood Mac drummer Mick Fleetwood. Sadly, that great venue for live music was destroyed in the Lahaina fire.

AN HOMAGE TO KING KALĀKAUA

My wife and I and the other guests began the Magical Mystery evening in an anteroom filled with curiosities and antiques from around the world – all curated

by Todd’s wife and company VP, Ruth O’Keefe, an interior designer originally from England. Todd says the anteroom and theater are designed to mirror the evening in 1881 when King Kalākaua, the Hawaiian monarch, was entertained by a sleight-of-hand show in the home of an English noble. Minutes later, we entered the 64-seat theater, filled with more antiques and curiosities. Pieter Hofstra, who playfully dubbed himself “Peter the Great,” warmed up the crowd before Ogawa took over. When I checked after the show, I found that TripAdvisor ranks The Magical Mystery Show as the top-rated attraction on O‘ahu, with 1,668 reviews, 97.5% of them 5 stars. The show also gives back. “We benefit the Shriners hospitals for children through the Shrine clubs

on Maui and O‘ahu and a part of every ticket goes to support that cause,” says Todd, who is a past president of the Maui Shrine Club. Plus, locals, military people and Hilton guests who attend a show each get a ticket to a free magic class with three hours of free valet parking, Todd says. “Learning magic for kids helps with school, self-image, public speaking, critical thinking and keeps them off the street by giving them an artistic passion.” Two shows nightly, though frequently closed on Tuesdays. Check the schedule at OahuMagic.com. Email info@Hotel-Magic.com.

H AWA I I B U S I N ES S

B I Z X :

A DV I C E

F R O M

E X P E R T S

T HI S MON T H’S EXPERT : NOAH P O M E ROY, FO U N DE R, M IN D F UL WO R K

Embracing Mindfulness Creates Stronger Workplaces BUSINESS GIANTS GOOGLE, SALESFORCE AND GENERAL MILLS are

among the companies that invest heavily in mindfulness programs for their employees. Why, you might wonder, would they direct resources to something that some perceive as woo-woo at best? Because, they say, the programs work, resulting in improved well-being and higher performance at all levels. Mindfulness helps create stronger workplaces. I’ve witnessed its transformative power through my work delivering tailored mindfulness training programs to a wide range of local organizations in recent years: from boardrooms on Bishop Street to inside the walls of the Halawa Correctional Facility. It’s time we

J U LY 2 0 2 4

embrace mindfulness at work, leveraging its benefits backed by rigorous scientific research. Far from the caricature of a bearded man “om-ing” in lotus position, mindfulness is simply about embracing the present moment with nonjudgmental awareness and kindness. It’s like greeting the here and now with aloha. Scientific research consistently demonstrates that regular mindfulness practice yields significant rewards for people’s overall well-being and effectiveness. In the workplace, mindfulness offers tangible advantages to employees and leadership alike, serving as a potent tool for stress reduction, improved decision-making and better interpersonal relationships. Executives who embrace mindful-

ness create stronger teams, with leaders who are present, authentic and compassionate. Amid the onslaught of distractions in the modern world, mindfulness helps us to regain our footing, enabling us to direct our limited attention to what really matters. Whether it’s completing that uncomfortable task lingering on your to-do list or putting down your phone as your daughter tells you about her day, mindfulness empowers us to live and work with greater purpose and meaning. For decades, we’ve recognized the benefits of regular exercise for physical fitness. Now, we’re discovering that mindfulness training and regular practice similarly enhances mental fitness. The training pro-

ILLUSTRATION: GETTY IMAGES

grams I deliver are grounded in the science of mindfulness, offering practical insights into its benefits and applications. I work to demystify mindfulness and clear up misconceptions. As I assured a recent U.S. Army group, you don’t need to stop your thoughts and you certainly don’t need to put on a robe and move into a cave. Together, we practice mindfulness exercises and cultivate skills that help us navigate the challenges of daily life and work. Mindfulness programs elevate individual well-being while also breathing new life into organizational culture. Hawaii Business Magazine’s Stressed to Strong conference in February made clear that workplaces across the state need to take wellness seriously to support current employees and attract new talent. Mindfulness programs can help us cultivate the strength and resilience necessary for Hawai‘i’s workforce to thrive.

Everything you need for comfort, nothing you don’t. Split-system ACs at their most energy-efficient. Carrier’s Inﬁnity® and Performance™ split-system ACs offer a broad range of options to tailor comfort to your home. Save money now by covering the necessities. Or save money and the planet long-term with the world’s most energy-efﬁcient ductless AC. All backed by Carrier Hawaii with service and support across all major islands.Find your authorized dealer at Carrier Hawaii.com.

Locally owned distributor: Carrier Hawaii Kapolei Honolulu Kahului Kailua-Kona (808) 677-6339 • CarrierHawaii.com H AWA I I B U S I N ES S

HB EVENTS CO N N E C T W I T H H AWA I I B U S I N E S S M AGA Z I N E

L O C A L LY OW N E D , L O C A L LY C O M M I T T E D SINCE 1955.

Our goal is to strengthen the local economy and help our communities thrive.

Editor & Executive Publisher STEVE PETRANIK stevep@hawaiibusiness.com • (808) 534-7584 Editorial Managing Editor CYNTHIA WESSENDORF cynthiaw@hawaiibusiness.com • (808) 224-7943 Staff Writer & Engagement Editor NOELLE FUJII-ORIDE

THE 11TH ANNUAL

Leadership Conference FR I DAY, J U LY 19, 2024 | 8 : 00 A . M . TO 4 :30 P. M . Hilton Hawaiian Village Waikiki | Coral Ballrooms HAWAII BUSINESS MAGAZINE is partnering with FIRST HAWAIIAN BANK on a full-day event featuring inspiring, informative and empowering speakers from Hawai‘i and beyond.

Develop and strengthen your leadership skills by attending keynote sessions and workshops while expanding your network. It’s the perfect opportunity to upgrade your toolkit while connecting with other emerging local leaders.

KEYNOTE SPEAKER

Dr. John Scott, Head of Learning Design and Strategy at MasterClass

UPCOMING EVENTS: FRIDAY, OCTOBER 11, 2024

SATURDAY, NOVEMBER 9, 2024

Revitalizing Downtown Honolulu

17th Annual Wahine Forum

Money Matters Conference

Hilton Hawaiian Village

Personal finance planning and investment advice for everyone Mid-Pacific Institute

For more information on events, visit hawaiibusiness.com/events or contact Madelene Martinbianco, Events Manager, at madelenem@hawaiibusiness.com

J U LY 2 0 2 4

Connect with us on social media: HawaiiBusiness HawaiiBusinessmagazine Hawaii Business is published by

WEDNESDAY, SEPTEMBER 25, 2024

YWCA Laniākea Elizabeth Fuller Hall

noellef@hawaiibusiness.com Staff Writer CHAVONNIE RAMOS chavonnier@hawaiibusiness.com Staff Writer SHELBY MATTOS shelbym@hawaiibusiness.com Copy Editor ELROY GARCIA Design & Photography Creative Director JEFF SANNER jeffs@hawaiibusiness.com Art Director MALLORY ADAMS-NAKAMURA malloryan@hawaiibusiness.com Contributing Designer KELSEY IGE Staff Photographer AARON YOSHINO Digital Digital Director RANDALL LIBRAMONTE randalll@hawaiibusiness.com • (808) 534-7531 Digital Media Specialist MICHELLE TAN michellet@hawaiibusiness.com Sales & Marketing Co-Publisher KENT COULES kentc@hawaiibusiness.com • (808) 364-5869 Account Executive PAM SAITO pamelas@hawaiibusiness.com • (808) 364-5897 Account Executive YONGCHAE SONG yongchaes@hawaiibusiness.com • (808) 228-5078 Senior Account Coordinator REBECCA BROOKING rebeccab@hawaiibusiness.com • (808) 534-7560 Events Manager MADELENE MARTINBIANCO madelenem@hawaiibusiness.com • (808) 534-7578 Events Coordinator OLIVIA DE SENA oliviad@hawaiibusiness.com Circulation circulation@pacificbasin.net

Chairman DUANE KURISU Chief Executive Officer SUSAN EICHOR Chief Operating Officer BRANDON KURISU Chief Revenue Officer PATRICK KLEIN

3:15 PM

Useful summaries of important local stories, delivered twice daily to your inbox.

T O DAY ’ S HAWAI‘I NEWS TO SU BSCRIBE, VISIT HAWAIIBU SINESS.COM/NEWSL ET TER

Locally Owned, Locally Committed

H AWA I I B U S I N ES S

GEN IS SHAKING UP HAWAI‘I’S WORKPLA CES. ARE YOU READY

26 BY CY NTHI A WESSEND ORF

THEY’VE HEARD ALL TH E CLICHÉS ABOUT T H E I R G E N E R AT I O N A N D WA N T T O E X P L A I N T H E M S E LV E S AND CLEAR UP SOME MI SPERCEPTIONS

J U LY 2 0 2 4

IMAGE AI & JEFF SANNER

HEY’RE YOUNG, ULTRA-CASUAL AND OPINIONATED. They like flexible work arrange-

ments and would rather not do email. Many, in fact, would rather not come to your drab, boring workspace at all. Welcome to Generation Z. They’re the youngest members on the team, and they’re making earlier intergenerational differences seem downright quaint. Consider these local examples:

• A Gen Zer asks her boss for a raise just two weeks after getting hired.

• A boss gives his new hire feedback, and is surprised to get some in return.

• A young team member keeps missing work, with no warning or explanation.

• A 22-year-old lands a dream job, but already feels disillusioned: “This is not what I imagined.”

WE STILL HAVE T O INSIST ON CHAR ACTER FORMATION, AND ACCOUNTABILITY FOR OUR YOUNG PEO PLE, SUCH AS INSIST ING ON THE DISCIPLI NE OF SHOWING UP CO NSISTENTLY, SHO WING RESPECT. ON TH E FLIP SIDE, THIS IS RADICALLY DIFFE A RENT GENERATION, AN D THEY REALLY DO WAN T TO BE SEEN, HEARD AND LOVED. BOTH SID ES ARE GOING TO HA VE TO MOVE AND M EET IN THE MIDDLE.”

In interviews with Gen Zers and their employers in Hawai‘i, people are reporting misunderstandings, misaligned expectations and outright culture clashes. And the problems aren’t going away, no matter how many demands and threats employers make. Consider this too: In a national survey of managers conducted by resumebuilder.com in 2023, 1 in 8 said they had fired a Gen Z employee a week after hiring them. But refilling positions isn’t easy, especially in Hawai‘i. The state’s population has been falling for several years, with the “brain drain” of young, educated people driving out-migration as they move for college or jobs in the continental U.S. They often don’t come back. And the percentage of older residents here is growing. About 1 in 5 was 65 or older in 2020, a proportion that’s projected to rise. With fewer young people entering the workplace than those aging out, the stakes are high for companies to cultivate the next generation. Despite all the complaints, Gen Z can be the best thing to happen to a business. Young employees can be creative, entrepreneurial, technically adept, not afraid to question why a business is doing things so inefficiently, and eager to work hard when they feel valued and challenged. So what makes this age group so different from previous ones? What motivates them and helps them do their best work? And how can employers K A TI E C H A modify the old rules and norms to appeal to this new generation, tap into NG M IL LE N N IA their strengths and entice them to stay on the job? L AN D EX EC U TI VE D IR EC TO R, C EN TE R FO Here’s what a selection of Hawai‘i’s Gen Zers – and the people who work R TO M O RR O W ’S LE AD ER S with them – say about understanding Gen Z, bridging generational divides and creating a pipeline of talented young leaders who can keep enterprises thriving long after Boomers have made their exits.

A NEW BREED IN HAWAI‘I, GEN Z IS MADE UP OF ABOUT 260,000 PEOPLE BORN BETWEEN 1997 AND 2012. Now

around 12 to 27 years old, the cohort has been steadily joining workplaces, often baffling, frustrating or even infuriating their older colleagues. “Every generation has differences, and there’s always tension. But this one feels like it’s more of a gap,” says Katie Chang, executive

director of the Center for Tomorrow’s Leaders and an upbeat Millennial. The Center for Tomorrow’s Leaders has emerged as an informal think tank on the issue of generational differences in Hawai‘i, in part because it’s immersed in both the world of young people and the organizations that support its mission. More than 800 high schoolers across the Islands attend the nonprofit’s weekly in-person classes, where they learn skills such as

conflict resolution, opinion writing, critical thinking and advocacy, culminating in major community projects. The goal is to help young people see themselves as leaders and start practicing the habits of leadership. In December 2023, about a dozen Gen Zers from CTL’s vast alumni network were brought to Honolulu for what Chang calls an “explosive conversation,” where stereotypes were debated, confirmed and rebutted. The session is H AWA I I B U S I N ES S

IMAGE AI & JEFF SANNER

helping shape CTL’s presentations to its funding partners, many of whom are concerned about finding and keeping young workers. In the popular narrative, Gen Zers are often described as lazy, prone to anxiety, socially awkward, tech-addled and distracted, obsessed with work-life balance, and ready to bolt from jobs that don’t give them what they need. Many of Hawai‘i’s Gen Zers say the stereotypes are partly true, but they fail to capture the whole story. For every negative trait, there’s a positive one, or a contradictory trait that complicates the picture. And many stereotypes point to the biases and unchallenged norms of older generations. Sean Maskrey, a 2021 graduate of ‘Iolani School and rising senior in economics and political science at the University of British Columbia, says some generalizations are just wrong, such as the laziness jab. “It strikes a chord with me to hear we’re not trying,” he says. “We weren’t born and told to be lazy. That wasn’t something that was ever shown in a positive light for us. I don’t think anyone prioritizes laziness or relaxing or wanting to have a work-free life.” He chafes at the condescension he sometimes hears, and the lack of understanding about the pressures his generation has experienced. Gen Z, for example, gets blamed for being addicted to the technology that adults developed and handed to children. “I don’t think kids had a choice,” he says. Others, such as Alexa, a Hawai‘ibased Gen Zer who was recently promoted to operations manager in 2828

J UJLY U LY2 022042 4

IN MY EXPERIENCES, THE MOST IMPORTANT THING IS JUST HAVING THE OPENNESS TO ASK QUESTIONS AND NOT BEING PUT DOWN BY ASKING THOSE QUESTIONS. … AN IDEAL WORKPLACE IS TO HAVE CLEAR EXPECTATIONS ABOUT THE SCOPE OF THE JOB AND WHAT’S EXPECTED.” Y SE AN MA SK RE ST UD EN T, GE N ZE R AN D A BR ITI SH OF Y SIT ER IV UN CO LU MB IA

her organization’s technical division, says it’s the older generations that often create problems by being stuck in their ways. As an example, she points to the software used at her company: It was installed in the year she was born. “It takes a younger person to ask, ‘Why are we doing this? This doesn’t make sense,’ ” says Alexa, who asked that her real name not be used. “The younger folks are trying to improve things, but they face resistance from people who want to keep it the same as it’s always been.”

SO SMART, SO CLUELESS AS DIGITAL NATIVES TETHERED TO THEIR DEVICES, GEN ZERS HAVE A LOT OF INFORMATION AT THEIR FINGERTIPS, AND THEY ABSORB VIEWPOINTS FROM MANY VOICES. They’re

knowledgeable, articulate and very good at presenting themselves, explains Chang. “It’s a real paradox, then, how they seem to be clueless in the sense of the knowledge gap, and the whole skills

gap seems to be widening exponentially,” says Chang. When high school students begin working on their final projects with CTL, she says they can identify pressing problems to address, but their solutions are often “a complete non sequitur.” “Even the basic critical thinking of how do you get from A to B, and therefore to C, used to come more naturally, and now we’re having to train for it,” Chang says. She says employers report the same. Chang says she thinks social media, where it’s never quiet and information is rarely linear, plays a part. Long stretches of deep reading and thinking have grown increasingly rare, and can seem impossible to achieve. A bestselling new book by social psychologist Jonathan Haidt, “The Anxious Generation,” argues that Gen Zers have literally had their brains rewired by technology, and their progress toward independence stunted by overprotective parenting. The situation developed quickly. In 2007, the iPhone appeared. In 2009, “like” and “share” buttons were added to social media. In 2010, the front-facing camera was introduced, allowing teens to embark on self-curated lives, offered up for approval from a fickle virtual world. The result, argues Haidt, has been a youth mental health crisis, along with sleep deprivation, the loss of real social ties and fragmented attention spans. Maskrey could feel the impact of social media when he was working on college assignments. He deleted TikTok from his phone last year, which he says has helped. “The ability for critical thinking is definitely diminishing, and I felt it happening to me,” he says. Others were also struggling. Maskrey says one of his professors became exasperated and wanted answers from the class: Why can’t anyone get their work in on time? Why can’t they extrapolate their own opinions from the readings?

ALONE IN A NOISY WORLD For April Nakamura, a longtime teacher at McKinley High School, associate director of CTL and a Gen Xer, THE GENERATIONAL SHIFT BECAME

NOTICEABLE SHORTLY BEFORE THE PANDEMIC, AND WAS MOSTLY CENTERED ON SOCIALIZATION.

differentiate between reality and what you see on social media. … It’s completely blurred.” Vidinha can find herself “sucked into the loop” of Instagram but prefers staying busy with classes, clubs and track practice. And she’s something of a pandemic outlier: The long school shutdown turned her into a more extroverted person. “I was able to self-reflect and become a more confident version of myself,” she says. “My personality kind of did a flip-flop.” Ezekiel Bernardo-Flores, a private banking associate in First Hawaiian Bank’s Wealth Management Group and an older Gen Zer, says his generation connects to the world through social media, which is a “gateway for you to feel that you’re less than.” He says he’s bombarded with postings from people who seem to be wildly successful, even if their stories are unverifiable or even fabricated. It leads to making comparisons and feeling bad about your own achievements. “I’m very hard on myself, and I’m not the only person that’s

“Throughout my teaching career, it’s always been very easy to build relationships with students. But starting around 2018, I began to notice that it’s almost like a veil has come down. They just don’t really talk to you or engage with you,” says Nakamura. Students are self-aware, if confused about their own behaviors, she says. They tell her, “We don’t know what’s wrong with us. I don’t know why we are this way.” She worries about their social lives, and says they rarely have anything to report from the weekend, except sleeping, homework, playing video games and hanging out at home. The pandemic accelerated those feelings of isolation and alienation. “Covid was a defining moment for my class,” says Kimi Vidinha, who graduated from Waimea High School on Kaua‘i in 2023 and recently finished her freshman year at Pacific University in I SEE GEN Z AS A MBIOregon. “A lot of us have trouble TIOUS AND DRIV communicating and have not EN. … IT JUST REQUIR fully matured, which is really ES apparent in college.” She says MORE COACHING AND most students don’t contribute MORE TIME WIT to classroom discussions and H many stick with the people MANAGERS AND they know on campus. SUPERVISORS, A Since exiting the panND MORE EMPATHY demic, when school and social life were fully mediated by OUR PART. WE N ON EED TO devices, she says that many D IT C H T HE ‘OH, KIDS of her peers have become THESE DAYS’ AT addicted to their phones and TIdistracted by the glossy mirTUDE AND MEET T H EM ror world of social media. WHERE THEY AR “You see what people E.” look like on Instagram, C O U R TN EY K and what other people are G EN XE R AN A JI K A W A D VP AN D M AN A SE N IO R doing, and it gets hard to AG

FI RS T H AW AI

hard on themselves,” says Bernardo-Flores, who imagines an easier, less fraught past, before social media, when the only success stories you heard about were from people you knew in real life. For Maskrey, quiet self-reflection is difficult for his generation. He thinks the nonstop, all-consuming nature of social media has interfered with developing a secure identity, away from the judgment or approval of the comments area. “I think there is a loss of identity in general and the idea of self for young people,” he explains. “There’s no opportunity to really think about it and develop it because it’s kind of like your identity is what’s trending now.” He says that shaky foundation leads to perceptions of Gen Z being “super emotional and reactionary” in the workplace.

ALREADY BURNT OUT THE CEASELESS DISTRACTIONS OF SOCIAL MEDIA CONTRIBUTE TO PREMATURE BURNOUT, says Trisha

Mei Ramelb, a student leadership facilitator and marketing coordinator at Center for Tomorrow’s Leaders and a Gen Z alum of the organization. “It’s hard to turn off. And I think that’s why we feel so restless and so tired all the time, because we aren’t able to turn off and separate; we’re always on the go,” she says. “Usually you would expect burnout in midcareer but now it’s happening in high schools. “Young people describe losing momentum and feeling like it’s a perpetual Monday, with fatigue and brain fog, unable to see clearly. Guarding mental health has become a priority among Gen Z.”

ER , IA N BA N K

H AWA I I IBI UBSUISNIES SS H AWA N ES

2929

IMAGE AI & JEFF SANNER

GEN Z IS ADEPT AT STEPPING INTO "BIG SHOES" AND THRIVING IN ROLES THAT DEMAND RESPONSIBILITY. BUT THEY’LL PROBABLY NEED LOTS OF COACHING.

J U LY 2 0 2 4

Gen Zers want workplaces to prioritize mental health as well. A 2022 national survey of 19-to-25year-olds found: • 82% of Gen Z employees say mental health days are important. • 31% find it difficult to cope with pressure and stress at work. • 42% say burnout and lack of work-life balance would make them quit their jobs.

Justin Fragiao, technical director at UH Mānoa’s Kennedy Theatre, a current graduate student and a Millennial, says he appreciates Gen Zers’ openness about discussing mental health, having struggled himself, especially as a high schooler. But he also worries that, after they graduate from college, they won’t find the same level of inclusivity and honesty in the working world. He gets exasperated when his staff of 10 reasonably well-paid student workers continually ask for mental-health days, or just fail to show up. Sometimes they don’t even email or text to let him know. When they do show up for work, they bring all their emotions with them. “They just wear everything that’s going on with them, whether they’re elated about something or having a terrible, terrible day, and then everyone should know about it,” Fragiao says. As a new boss, he found himself shouldering much of the workload of building giant sets for productions, and under tight deadlines. It wasn’t sustainable. Now, he’s working to impose more rules on students and expectations about their roles. He says he wants to build students’ skills so they can handle multiple tasks, and instill a sense of professionalism in them. Lord Ryan Lizardo, the associate VP of education at the Chamber of Commerce Hawai‘i and a young Millennial, was a teacher at Campbell High School for six years. He also saw intense emotions from students that affected their ability to cope.

“If something was happening in their personal lives, they would immediately shut off,” he says. “Being sensitive to situations is a critical piece to navigating mental health with this upcoming generation. They want a workplace that supports their growth and values their mental health.”

“YES!” TO WORK-LIFE BALANCE In a poll that CTL conducted of Hawai‘i students and alums, 74% SAID THEY WOULD CHOOSE WORK-LIFE BALANCE OVER A HIGH SALARY.

It’s a natural byproduct of the stress and anxiety that they struggle with more than other generations. It can also be a reaction to the workaholism of their parents, or the lack of loyalty that workplaces have shown employees, including their parents. That lack of loyalty is usually reciprocated. Gen Zers had more than a full year disrupted by pandemic shutdowns. The older ones learned firsthand that they could work from anywhere, often on their own time. And they’re certainly not nostalgic for the old workplace of fixed hours and open offices. Many, in fact, recoil at the trade-off they’re expected to make: decades of work, nearly all their daylight hours, the bulk of their adult existence on Earth, in exchange for enough money to one day buy a little house. Is that really appealing? Maskrey, for example, has spent much of his life on a familiar path for Hawai‘i’s high-achieving youth: 13 years at a homework-heavy private school, an Eagle Scout, multiple summer internships and now deep into a five-year program that leads to a bachelor’s degree and a master’s in business management. Lately, he’s been rethinking the many hours he’s spent in a volunteer leadership role at his university in Canada, and questioning what these years of effort will

actually bring. For all the talk about employers not being able to fill jobs, he says many of his peers struggle to land anything. He says he’s gotten internships in Hawai‘i through personal connections; when he didn’t know anyone, his applications went nowhere. Many of his college friends can’t find jobs, even those graduating in popular fields such as environmental studies. One friend applied for dozens of service jobs to help pay living expenses, with no callbacks. “The biggest experience for my generation is that we’re just not hearing back,” says Maskrey. “We’re applying to so many jobs and not hearing from anybody.” And they’re not being picky, he says. They’re just trying to keep moving forward with their lives. In an ideal world, he says Gen Zers want jobs that align with their values and offer a sense of purpose, without sapping away all their time and individuality. “Gen Z prioritizes being real and just being human. People are people, not capital,” he says. The worst work situation, Maskrey says, would be “feeling like you just have to show up and clock in, sit and put your head down forever, and then clock out at 5 and go home. That’s a nightmare situation for me.” Alexa is living in that world now, having made the “difficult transition” from a part-time job while attending UH Mānoa to a full-time role with her organization. Her recent promotion to a managerial position has elevated her stress and sense of unease. She says she “feels the burnout.” “I had certain expectations and higher hopes of what working was going to be like,” she says. “And then you come into the workplace and realize this is not what I imagined. You’re faced with the reality of working 9 to 5 for the rest of your life, and it’s very depressing.”

H AWA I I B U S I N ES S

IMAGE AI & JEFF SANNER

MONEY ISN’T ALWAYS THE DRIVING FACTOR. IT’S THE IDEA THAT WE’RE GOING TO BE RECOGNIZED FOR OUR WORK, THAT THE WORK WE’RE DOING IS HIGH VALUE, AND THAT THERE’S LONG-TERM SUCCESS WAITING FOR US. IF WE DON’T SEE THAT IN THE JOB, THEN WE DEFINITELY WON’T COMMIT OURSELVES FULLY.” DO -F LO RE S EZ EK IE L BE RN AR IV AT E PR A D AN R GE N ZE AT E, BA NK IN G AS SO CI NK BA FI RS T HA WA IIA N

“TRUE PRAGMATISTS” FOR ALL THEIR IDEALISM AND COMMITMENTS TO SOCIAL JUSTICE AND CLIMATE ACTIVISM, MONEY IS STILL IMPORTANT TO MANY YOUNG PEOPLE.

And given what they’ve experienced in their lives, how could it not be? As Courtney Kajikawa, a Gen Xer and senior VP and manager at First Hawaiian Bank, wrote in her 2023 thesis report for Pacific Coast Banking School, major political, economic and social events, known as “period effects,” have had a profound impact on Generation Z. “Period effects like the Great Recession, the pandemic and the current inflationary environment have made Hawai‘i Gen Zers feel more financially insecure,” she writes in “Brain Drain to Brain Gain.” Some had parents who lost their jobs during the Great Recession and the pandemic, and some Gen Zers did too. Others struggled to find employment as they graduated from high school and college into a challenging economy.

J U LY 2 0 2 4

In writing her thesis, Kajikawa ran focus groups to gather Gen Z perspectives in Hawai‘i. She says that young people understand how financially precarious their lives are, and the insecurity weighs heavily on them. “They’re really concerned about, ‘How am I going to pay off my debt? How am I going to afford a place to live? How am I going to save for retirement?’ ” Kajikawa explains in an interview. Hawai‘i residents ages 20 to 24 earn an average of just $40,200 a year, which is far too little to survive independently. For those with student loan debt, the burdens are even heavier. These economic concerns are felt worldwide, with 51% of Gen Zers saying they live paycheck to paycheck, according to the Deloitte Global 2023 Gen Z and Millennial Survey. They may want work-life balance, but 46% of Gen Z respondents said they’ve taken second jobs to make ends meet, compared to 37% of Millennials. In a Morning Consult survey, half of Gen Zers said they wanted to become entrepreneurs or start their own businesses. Many dream of being influencers, while others make money live-streaming themselves playing video games on Twitch, or selling T-shirts or “kitschy little things” on Instagram or TikTok, says Fragiao from UH Mānoa. He says one of his friends left a job he hated and devoted himself to painting; he sells his artwork online. Data from McKinsey & Company shows that Gen Zers are more likely to be self-employed or working gig jobs than older workers, but 56% of them would prefer to have permanent positions. Like most people, they’re looking for stable paychecks. Gen Zer Josie Dang, a rising junior studying health care management at UH West O‘ahu, agonizes over whether to take on her family’s full-service salon in ‘Aiea when she graduates, or keep studying for an MBA, or look for a professional job with regular pay.

Her father arrived in Hawai‘i as a refugee from Vietnam, and he started his business from the ground up. Dang says he and her stepmother work constantly, leaving her home to cook, clean and take care of her younger sister. She’s seen how owning your own business doesn’t always bring the freedom and flexibility her generation seeks. She says she doesn’t want to seem ungrateful or be a disappointment, and that she knows she should take him up on the offer of taking over the family business. Instead, she says she “just goes back and forth. … Honestly, a 9 to 5 with a high salary is looking kind of good.” Chang, from the Center for Tomorrow’s Leaders, believes that financial stability will guide many Gen Zer decisions. “They’re true pragmatists,” she says. “A lot of employers think they need to put out the right messaging when it comes to political and social issues, and I think that’s true to a degree. But in the end, I think that the priority will be financial.”

WHY MOVE OUT? IN HAWAI‘I, MANY YOUNG ADULTS DEAL WITH THE HIGH COST OF LIVING BY LIVING AT HOME. This multi-

generational arrangement, long popular here, is growing across the country, with nearly 16% of Millennials (ages 28 to 43) living with their parents in 2022, according to U.S. census figures. But the CTL leadership team wonders if the arrangement can be too cozy and interfere with Gen Zers’ growth and independence. They say the stigma of living at home is gone, and the motivation to leave is weak. “Gen Z has a much higher desire to live at home, but there are things you learn by not being at home, so they have knowledge gaps,” says Chang. High school teacher Nakamura, a Gen Xer, says she grudgingly stayed home after college, but she paid rent and saved to move out as soon as she

II could. Ramelb, a Gen Zer, still lives with her family and says both she and her family members love it. Still, she’s saving to live on her own one day. At 26, Bernardo-Flores recently left his family home and moved into a rental in Honolulu. His mother didn’t want him to go, but after high school at Kamehameha Schools Kapālama, college at Chaminade University and a job downtown, the commute from Waipahu had become unbearable. His father questioned why he was renting and not buying, like he had done as a young man. The house, Bernardo-Flores says, cost less than a tenth of the price today. For Alexa, being away from home is worth it, for now. She recently moved into a small studio apartment in Kaka‘ako and is paying more than she’d like to, but she says she was tired of being treated like a child. “It’s hard to have your own life and live at home,” she says. The decision to rent wasn’t easy, and she says she’s still “testing the waters” before deciding whether it’s really worth the money to live on her own.

LET’S FIX THINGS AROUND HERE LIZARDO FROM THE CHAMBER OF COMMERCE HAWAI‘I LOVES MANY THINGS ABOUT GEN ZERS, SUCH AS THEIR SOCIAL MEDIA SKILLS AND THEIR SENSITIVITY TO WHAT HE CALLS “THE ISMS”: “RACISM, SEXISM, HOMOPHOBIA – they’re able

to navigate those in ways that other generations aren’t able to, and to really be delicate but also very fierce.” While the subtleties of talking about identity are clear for Gen Z, the nuances of communicating across generations are much less so. “They’re not afraid to push boundaries and share what they’re thinking about the workplace very quickly and easily,” before they’ve built trust and rapport with older colleagues, Lizardo says. He coaches them in understanding the workplace culture before trying to change it, and improving

THE WORL D CHANGED. HAS GENERATIO OLDER SAY, ‘YOU NS WILL JU TO GET YO ST NEED UR THE DOOR FOOT IN AN ANY JOB Y D TAKE OU IT DOESN’T CAN.’ R HAPPEN L EALLY ANYMORE IKE THAT . YOU TO HAVE S HAVE EXPERIENC O MUCH E CATION TO AND EDUEVEN G JOB. … W ET A E NEED MORE OPP ORTUNITIE FOR YOUN S PEOPLE TO GER GAIN THAT EXP ERIENCE.”

ALEXA GEN ZE R MANAG AND OPERA T IO N S E H A W A I‘ R A T A W E L L -KNOW I ORGA N N IZ A T IO N

their communication skills, such as writing business emails without using texting shorthand. At First Hawaiian Bank, where 16% of the workforce – over 300 employees – are Gen Zers, Sherri Okinaga, a senior VP and head of the Organizational Effectiveness Division, embraces their energy, adaptability and what she calls “resilient risk-taking.” “Seasoned employees want to focus on why policies and procedures exist and how existing programs came to be, whereas the younger generation is questioning, ‘Why do we have to do it that way?’” says Okinaga, a Gen Xer. “They’re reinventing work in a different way, using more AI and digital tools.” Okinaga is working to make the bank “an employer of choice” among young people – and reexamining some of the traditional practices in the process. As nearly half the employees are Gen Zers and Millennials, and the

executive team is made up of soon-to-retire Gen Xers and Boomers, she sees it as an imperative. “Employers who are really galvanizing the Gen Z energy and creativity, by hearing their voices in the design of future work, are going to be the winners in the war for talent,” she says. “If we keep doing what we’re doing today, we will be out of business.” The bank provides opportunities for young adults to learn, grow and lead, she says, and creates benefits and programs that appeal to them. For example, there are flexible hybrid work options; cross-mentoring that lets younger people coach older colleagues on technical skills; cohort-based learning programs to help them feel connected; and a quarterly awards program designed by younger staff and rolled out on social media. H AWA I I B U S I N ES S

Award winners are treated to dinner with the entire C-suite – an exercise in flattened hierarchies. “Employees can be in maintenance, in facilities, security guards, anyone,” says Okinaga. “It brings everybody closer and says every contribution matters.”

WHAT’S NEXT FOR ME? EMPLOYEE ENGAGEMENT LIES AT THE CORE OF ANY BUSINESS’S SUCCESS: DO PEOPLE CARE ABOUT THEIR JOBS AND DO THEY TRY TO DO THEIR BEST WORK?

Gallup polls say mostly not. In 2023, Gen Z engagement in the workplace dropped from 40% to 35%, and 14% of Gen Z employees were considered seriously disengaged. The status quo isn’t going to work anymore, says Bernardo-Flores, the private banker and Gen Zer. Companies can’t expect young employees to do the same job for the same company, decade after decade, as his father did. Gen Zers want more than that, he says. “We have an unusual labor market right now,” says Chang. “It’s important for employers to know Gen Z wants work-life balance, meaningful work and high salary. I think that expectations of really wanting all three are going to create demands on a lot of employers.” And many Gen Zers are doing quite well for themselves. The Economist noted that the U.S. has more than 6,000 Gen Z chief executives and 1,000 Gen Z politicians. And many Gen Zers in Hawai‘i are defying generational stereotypes and quickly climbing the company ladder. But even as they do, they feel pressure to dispel others’ perceptions. Bernardo-Flores says his father encouraged his kids to go to college so they’d have more opportunities than he did. His mother wanted them to find stable jobs with well-established organizations. The values of his parents shaped his own 34

J U LY 2 0 2 4

NSITIVE BEING SE IS A TIONS TO SITUA PIECE TO CRITICAL ENTAL ING M NAVIGAT LTH WITH HEA OMING THIS UPC THEY ION. GENERAT PLACE ORK WANT A W UPPORTS THAT S OWTH THEIR GR EIR ES TH AND VALU ALTH.” HE MENTAL

don’t know what you’re talking about, so I’m not really going to pay attention to what you’re saying,’ ” she says. The sense of disillusionment with the adult world of working full time, paying bills and trying to stay afloat is leading her to question her prospects in Hawai‘i, the place where she was born and raised and had never wanted to leave. “But the reality is there just aren’t many opportunities. It’s much too expensive, and the amount of work you need to do to live is not sustainable.” She’s looking at options, such as graduate school, working on the DO L I Z A R O C IA T E mainland – anything to escape a N A Y S R L O R D N IA L A N D A S H A M B E R narrow, constrictive future. C N , E N L M IL U C A T IO A W A I‘ I D E F While Bernardo-Flores says VP O CE H MMER he’s committed, he’s also pracOF CO tical and ambitious – two traits that Gen Zers aren’t always known for, choices, he says. at least not yet. After graduating from Cham“Money isn’t always the driving inade in 2020, at the start of the factor for us,” he says. “It’s the idea pandemic, he moved from his partthat we’re going to be recognized time teller job with First Hawaiian for our work, that the work we’re into a full-time role. From there, he doing is high value, and that there’s soon moved into the position of prilong-term success waiting for us. If vate banker, complete with a Bishop we don’t see that in the job, then we Street office with a view. definitely won’t commit ourselves He says many of his peers fully to it.” started intensive training at the bank, then abandoned it after a few months. The fallout trickles down to people like him, who love their jobs. He says he appreciates the mixture of autonomy and guidance he’s given, as well as long-term pathways. “I feel like as a Generation Zer it’s harder for me to gain that trust, to let my employer understand that I’m committed, I’m different SILENT GENERATION: from these other guys and gals that BORN 1928-1945 maybe weren’t,” he says. BABY BOOMERS: Alexa, the operations manager, BORN 1946 – 1964 agrees that being one of the only GENERATION X: Gen Zers among older colleagues BORN 1965 – 1980 means constantly having to prove herself. She says she works hard, at MILLENNIALS: a high level, to combat low expectaBORN 1981 – 1996 tions, while given little support. GENERATION Z: Despite her efforts, she finds it BORN 1997 – 2012 frustrating when she’s not taken GENERATION ALPHA: seriously or left out of conversaBORN EARLY 2010s – 2024 tions. “There’s an attitude of, ‘You

WHAT YEAR WERE YOU BORN?

BY JA N I S MAG I N ME I E R D I E R C K S ORIGINAL PHOTOS: AARON YOSHINO

Major Changes for Homebuyers and Realtors Legal settlements have disrupted the system of compensation for real estate agents who represent homebuyers. Here’s what’s likely to replace that system.

EOPLE BUYING HOMES IN HAWAI‘I WILL SOON SEE MAJOR CHANGES IN THE WAY THEIR REAL ESTATE AGENTS ARE PAID.

Before agents show buyers a single home, they will likely have to negotiate compensation and sign written agreements. The agreements will spell out the services the agents will provide and what the agents will be paid for those services. Maybe the compensation will be a cut from the selling agent’s commission – as has generally been done up till now – or maybe it will be a fixed fee paid by the buyer to the agent. This new way of homebuying stems from a landmark settlement reached this year by the National Association of Realtors with mainland plaintiffs who sued over the way buyers’ real estate agents are paid. Under a compensation model that’s been in place for more than 30 years, sellers pay their real estate agents commissions for selling their homes, often between 5% and 6% of the sale price. The listing agents, most of the time, share that commission with the agents who brought the buyers to the table. But several lawsuits filed on the mainland challenged that model, alleging it was unfair for a seller to have to pay the buyer’s agent, even though NAR claims it was never required and that commissions are always negotiable.

A number of real estate firms, including some of the major brands with a market presence in Hawai‘i, settled with the plaintiffs before NAR reached its $418 million settlement on March 15. The settlement received preliminary approval a month later and is expected to be granted final approval in November.

UNLIKELY TO AFFECT HOME PRICES

The settlement is unlikely to reduce home prices in Hawai‘i, where a limited inventory of houses and condominiums for sale keeps prices high. “One of the challenging things has been a lot of the headlines and the information that you’re seeing in the media and, unfortunately, what consumers may be reading is really very misleading,” says Suzanne Young, executive director of the Honolulu Board of Realtors. “Commissions are not the cause of the housing prices. They’re a piece of the overall costs that buyers and sellers have to contend with, but they are certainly not the reason.” One big change arising from the NAR settlement is that offers of compensation to agents who represent homebuyers must be removed from local Multiple Listing Services starting Aug. 17.

H AWA I I B U S I N ES S

Consumers won’t see the changes since cooperative compensation data is typically visible only to agents on MLS. NAR told its members that homebuyers can negotiate offers of compensation for their agents through the agents themselves – just not through the MLS. What form the compensation takes can vary: a concession from the seller or a fixed fee paid directly by the buyer or a portion of the listing broker’s commission. The changes will require buyers to have conversations with their agents about compensation and to sign written agreements detailing the services their agents will provide and what those agents will be paid.

A NEW WAY TO MEET PROSPECTS

The statewide Hawai‘i Realtors association and local boards like the Honolulu Board of Realtors are working on getting sample agreements to agents and real estate firms throughout the state by this summer. “It’s definitely going to evolve the way that buyers’ agents meet prospects and how they eventually contract them or become hired as their agents,” says Fran Gendrano, 2024 president of the Honolulu Board of Realtors and principal broker at KFG Properties. She notes that prior to the 1990s, buyers often didn’t have their own agents, and commissions went to sellers’ agents alone. The NAR’s MLS cooperative compensation model rule was introduced in response to consumer protection advocates seeking representation for buyers. “People forget that the reason why there was cooperation to begin with is because buyers did not have representation. That’s important for me to explain to a client how that came about. Because now it feels like people

J U LY 2 0 2 4

read the news and go, ‘Oh, great. I don’t have to pay the buyer’s agent.’ I don’t think that’s good for anybody.” Gendrano says she’s already started having conversations about compensation with clients and is emphasizing the value her representation brings to a home purchase. “Having a Realtor work for you does mean that you have somebody that’s looking out for your best interest, who’s held to a higher standard,” she says. “And I think that’s really important to emphasize to the consumer, that code of ethics that we follow, and some people tend to gloss over.” More than just showing properties, a buyer’s agent works to educate clients, helps them put offers together and advises them through the issues that may pop up prior to the closing, says Julie Meier, 2024 president of Hawai‘i Realtors and a broker with Compass. “It’s important and it’s best for the seller, and it’s best for the buyer,” she says. “I think a lot of sellers know buyers are putting all their money into buying this property. You want them to be represented. You don’t want them to come in unrepresented.”

SOME BUYERS MAY TRY D.I.Y.

With the new way of homebuying, how a buyer’s agent is compensated may get complicated. There’s a chance the seller opts to not pay a commission that will cover the buyer’s agent. And a buyer who doesn’t have the extra cash to pay an agent may choose to go it alone. “You’ve got a first-time homebuyer who has whatever percentage they’re able to save to purchase a house and now, on top of that, they’re going to have to pay cash for their own representation, as opposed to very clearly financing that in the context of a purchase,”

ORIGINAL PHOTO: AARON YOSHINO

says Matt Beall, CEO of Hawai‘i Life. “So that very well could be an unintended consequence of this.” It can get thornier if the buyer is using a Veterans Affairs loan, because VA loan rules prohibit buyers from paying a commission to an agent. That’s why some brokers will continue to recommend that sellers continue the practice of offering commissions to buyer agents. “That will give them a competitive advantage,” says Beall. “Take the VA: If you’re in West O‘ahu and the great majority of the prospects for your property are veterans, it’s probably going to give you a competitive advantage to offer a cooperating broker’s commission to make it easier for them to buy the house.” Fannie Mae and Freddie Mac, which set the rules for many mortgages, said in April that their rules allow sellers to contribute to a borrower’s closing costs, up to 9% of the property value. But they noted that commissions for buyers’ agents are not subject to that limit. Both organizations said they will “monitor and assess the impact” of the settlement to determine whether they need to change their policies.

WORKING WITH PROSPECTIVE BUYERS

NAR, for its part, has on its website an extensive list of answers to frequently asked questions. Among those are questions about when an agent has to ask a client to sign a buyer’s agent agreement. NAR says that the agreement must be signed before buyers and their agents tour any properties. Just meeting with a prospective client or talking to one at an open house doesn’t require an agreement. For the buyer, signing the agreement is a commitment to work exclusively with that agent for a time period, and perhaps within a certain area. The agreement also discourages a buyer from shopping around with

multiple agents, like in cases where a buyer uses one agent to tour the home but signs the sales contract with another agent. Meier says the buyer’s agreement will give the agent “procuring cause,” a term NAR defines in its arbitration guidelines as “the uninterrupted series of causal events which results in the successful transaction.” “But if (clients) ever want to work with someone else, they just have to talk to you so that you can say that this (signed agreement) is terminated, and then they can move on to the next agent,” Meier says. Another step buyer agents may take to emphasize their value is obtaining the NAR’s Accredited Buyer’s Representative designation. At the NAR’s recent Realtors Legislative Meetings in Washington, D.C., NAR President Kevin Sears encouraged members to take the course, which is free through the end of the year. Meier says a lot of brokerages in Hawai‘i are doing their own training with agents on buyer representation and that it’s enlightening to see agents get excited when they enumerate the steps they take to help their clients buy a home. “Here’s our chance to really show what value you have working with a Realtor,” she says. “Not everyone can do that, but what a benefit for a buyer.” Young says she expects a period of adjustment for buyers, sellers and their agents. “The reality is that nearly 90% of buyers and sellers choose to work with an agent and would continue to work with that agent again,” Young says. “It shows that there’s the understanding that this is the most complicated, largest financial transaction, not something that is simple to go through and so needing the services, the professional services, I think that will continue. “I think we’re going to just have to ride this out for a little while to really understand what the real impact is going to be.”

H AWA I I B U S I N ES S

WA H I AWĀ

VA L U E - A D D E D

P R O D U C T

D E V E L O P M E N T

C E N T E R

A Stepping-Stone for Food and Beverage Startups The new Wahiawā Value-Added Product Development Center rents equipment and space for small businesses trying to increase production

OOD AND BEVERAGE STARTUPS that lack the

space and equipment to get ahead have a new way to scale up production without outsourcing to the mainland. The Wahiawā ValueAdded Product Development Center officially opened its 33,000-square-foot manufacturing and educational facility at the end of May. The center, a joint effort of Leeward Community College and state government, includes five kitchens, processing equipment, cold and regular storage, as well as spaces for packing, shipping, receiving, demonstrations and learning. “The positive impact this center will have is tremendous,” says its manager, Chris Bailey. “The central theme of the center is education and incubation. I see this as a playground for (entrepreneurs to innovate) more and more Hawai‘i food and beverage products.” Much of the technology at the facility is geared toward creating “value-added” products. “Adding value means taking an agriculture input – a fruit or vegetable coming from a local farm – and transforming it through some process,” says Bailey.

J U LY 2 0 2 4

“This could be heating, chopping, boiling, blending or frying to turn it into something that you could command a higher price for.” The possibilities are endless: Pineapples and passion fruit can be juiced and concocted into a cocktail mixer. Meat can be cut, marinated and dehydrated to become jerky. Potatoes can be peeled, sliced and cooked into potato chips with a variety of flavors. “The facility’s equipment includes an industrial potato peeler that can knock out 50 pounds of potatoes in a couple minutes. For those that are processing sweet potato or ulu for chips or fries or whatever, this will save them hours of time,” says Bailey. SHE CAN MAKE MORE TOMATO JAM

Mahina Akimoto Reppun, co-owner of Morning Glass Coffee + Café, says she plans to use the facility to create tomato jam. “We save the ends of the tomatoes from lunch service, process them, freeze them and then we turn them into jam. So it’s a nice little exercise in minimizing our food waste by repurposing something to use it on the menu again,” says Akimoto Reppun.

Her company currently makes small batches in-house but is ready to scale up production. “The jam is really popular, so it sells out fast. Right now it’s a little hard for us to keep up with the demand.” Akimoto Reppun says the center is a stepping-stone for entrepreneurs who, for now, need the extra space and equipment. “I think what people miss seeing is that the center’s an educational piece. It’s not the end all be all for manufacturing, but this is definitely a really great first step for people.” State Sen. Donovan Dela Cruz, whose district includes Wahiawā, was the catalyst behind the Wahiawā Value-Added Product Develop-

PHOTO: COURTESY OF WAHIAWĀ VALUE-ADDED PRODUCT DEVELOPMENT CENTER

BY RYAN N N OEL AN I COUL ES

dard produce and “you can transform them into value-added products, whether it’s a hot sauce, jam, juice or ice cream. You can even have it dehydrated or freeze-dried.” Produce that would have been tossed gets new life. “This will help farmers because 40% of their produce are offgrades and don’t go to market. But now the farmer has the ability to sell more of their produce and make more revenue,” says Dane Wicker, deputy director of the state Department of Business, Economic Development & Tourism. The Wahiawā center will help farmers sell their off-grade crops to entrepreneurs, who could then transform them into value-added products. Or the center could help those farmers to create their own value-added products. “It’s an incredible opportunity for many of these small businesses to be able to learn how to use this equipment and then have it as a resource,” says Denise Yamaguchi, CEO and founder of the nonprofit Hawaii Ag & Culinary Alliance. FROM LAND TO MARKET

Equipment in the center’s dry kitchens include an industrial scale potato peeler, a pineapple corer and meat grinder.

ment Center and secured funding for it at the state Legislature. “I’m always asking myself, what jobs can we create so people can stay and live in Wahiawā or any small town here that needs economic revitalization,” he says. Dela Cruz believes the center will help unlock the tremendous potential of Hawai‘i’s food and beverage industry. “We’re talking about reversing the brain drain, making strides in economic development and helping agriculture.” Many food and beverage entrepreneurs start operating out of their home kitchens and selling

primarily to friends and family and at farmers markets. The equipment needed to grow beyond that is expensive and requires more space than most startups can afford. The Wahiawā center rents that manufacturing equipment and space by the hour, as well as provide guidance to entrepreneurs so they can turn their side hustles into full-blown careers at a fraction of the cost of doing it on their own. Fruits and vegetables with cosmetic imperfections like bruises or odd shapes are shunned by retail grocers, but Bailey says they can be just as wholesome and tasty as stan-

Leeward Community College’s 12-week ‘Āina to Mākeke Program – meaning from land to market – works with students at whatever stage they’re at with their businesses, says LCC Chancellor Carlos Penaloza. “So whether they still need to develop their own business plan, are at the point of marketing their product or mastering their product, we can help.” Students, in a cohort of 15, learn how to scale-up kitchen recipes into ready-for-market products that can drive midsize food or beverage businesses. Graduates will then have priority access to the Wahiawā center and a free one-hour consultation with the staff. Because of government subsidies and additional funding from

H AWA I I B U S I N ES S

WA H I AWĀ

VA L U E - A D D E D

P R O D U C T

D E V E L O P M E N T

C E N T E R

“IT’S AN INCREDIBLE OPPORTUNITY FOR MANY OF THESE SMALL BUSINESSES TO BE ABLE TO LEARN HOW TO USE THIS EQUIPMENT AND THEN HAVE IT AS A RESOURCE.” —Denise Yamaguchi, CEO and Founder, Hawaii Ag & Culinary Alliance

J U LY 2 0 2 4

The facility’s wet kitchens have a commercial hood system to ventilate air and support production of food products such as ulu and kalo chips with fryers, baked goods with ovens, as well as hot sauces and jams with steam kettles.

see the spillover and effect of entrepreneurs now supporting other value-added entrepreneurs.” All spots for the program’s third cohort are filled, but applications for the fourth will open online later this year. POWERING UP HAWAI‘I’S EXPORTS

Value-adding processes often extend a product’s shelf life. A slightly under ripe banana will last about a week on the counter before it’s covered in brown spots, while an unopened package of freeze-dried bananas can stay good for years if stored properly, and six months to a year even after opening. High-pressure processing is especially good at extending shelf life while preserving taste, texture, appearance and nutritional value because it doesn’t rely on heat. “The HPP machine is really the crown jewel of the facility,” says Bailey. “You can fill that HPP machine with your bottles of juice to seal them up real tight. Then it applies pressure as tense as the bot-

tom of the ocean, which kills pathogens. On average, it can extend the life of a cold-pressed juice type of product up to 30 times. That’s a tremendous upgrade.” Long expiration dates make overseas exports more likely. “Hawai‘i as a brand is incredibly well known. So if these value-added products are able to capitalize on that brand it will not just help our local agriculture industry, but our entire economy and strengthen Hawai‘i’s brand,” says Yamaguchi. Dela Cruz’s long-term vision is having food processing facilities with educational programs on the Neighbor Islands, with the large Wahiawā center as the flagship. The first such facility, the Maui Food Innovation Center, opened in December 2022. “What we don’t want to do is duplicate the same thing throughout the state if we can make a hub-andspoke model work instead,” says Dela Cruz. “Leeward has the staffing to support other programs statewide.” Learn more at www.leeward. hawaii.edu/wvapdc.

PHOTO: COURTESY OF WAHIAWĀ VALUE-ADDED PRODUCT DEVELOPMENT CENTER

organizations like the Hawaii Ag & Culinary Alliance, “we are able to offer up a lot of what we have at a very reasonable price,” says Penaloza. Two cohorts graduated from ‘Āina to Mākeke last year, and Yamaguchi says “35% of those 29 businesses have already been picked up by major retailers like ABC, Foodland Farms and 7-Eleven.” That proportion may rise now that cohorts have access to the center’s equipment. But graduates aren’t meant to operate there forever, as the center needs to continuously make room for new entrepreneurs. “It’s not going to be a viable career for any of these entrepreneurs if they don’t have the tools or resources to move on to the next stage,” says Dela Cruz. The program is designed to prepare them for eventually procuring their own warehouses and equipment. And as Hawai‘i’s food and beverage industry grows, so will the network of support and partnerships, he says. “For example, one guy who ended up building a warehouse had enough space to lease to other small businesses and they shared the facility together. So you start to

HAWAI‘I’S

GOT

Profiles of four leaders in Hawai‘i’s LGBTQ+ community By KATHRYN DRURY WAGNER Photography by AARON YOSHINO

H AWA I I B U S I N ES S

E L E N A CA B AT U DIRECTOR OF MARKETING, L E G I S L AT I V E A N D PU B L I C A F FA I R S AT H I LO M E D I CA L C E N T E R

SPEAKING UP GROWING UP IN H IL O , Elena Cabatu was

quite the athlete, winning a scholarship to Hawai‘i Preparatory Academy in Waimea on Hawai‘i Island. While some of her dad’s buddies still focus on her athletic accomplishments, she jokes, “I’ve done some other stuff since then!” Has she ever. Cabatu played Division I soccer at Georgetown, where she majored in English and literature. She earned a master’s degree with a health care focus from the Shidler College of Business. Her first job was in Washington, D.C., where she worked on international women’s rights and family planning, and encouraged Congress to fund programs to support reproductive health globally. “It was a political football. I came to the realization I’d grown up kind of apolitical in Hawai‘i. Not anymore!” She is the current chair of the Hawai‘i County Committee on the Status of Women, and advocacy chair for Zonta Club of Hilo, an organization that works on behalf of women and girls. In 2006, she joined Hilo Medical Center, which will be renamed Hilo Benioff Medical Center on July 1, 2024. Cabatu says she loves coming to work every day, “getting to make a difference in Hilo and throughout the island. It feels like we are doing something remarkable. It’s barely a job. I call it service.” In her off hours, Cabatu enjoys creative writing in pidgin, such as her play, “One Pretty Good Love Story,” and her onewoman show, “Mary Tunta to Da Rescue.” The former is “a coming-of-age story of a young basketball player,” she says. “So many of us became part of the LGBTQ+ community. This was in the late 1980s and

J U LY 2 0 2 4

early 1990s. We are truly supportive of each other now, but I wonder what it would have been like if we talked openly about it back then. “In the play, I wrote a line: ‘It almost felt like people could smell the gay on you.’ I felt that way because I was worried I couldn’t hide it and I was doing my best to. Many kids don’t have that level of anxiety any more about it and that’s great.” Cabatu has a partner, who is a local therapist, and they also have a 12-year-old daughter. “She’s a ballerina,” Cabatu says with a laugh. “I coached her basketball team for seven years and one day she said, ‘Let’s be honest, this isn’t me.’ ” She urges businesses to participate in events such as Pride. “I was at last year’s Pride parade, and it made me so happy to see all those businesses, all the allies, the churches, the kūpuna riding the trolleys holding signs of support. It was so beautiful.”

“A HUMBLING RESPONSIBILITY” “I’M PROUD OF MY BACK G RO U N D, It makes me a better justice to be able to understand and appreciate different perspectives – and to also be open-minded myself,” says Hawai‘i Supreme Court Justice Sabrina McKenna. McKenna is a role model for many, and a true trailblazer: a biracial, bilingual, bicultural, lesbian, immigrant woman largely raised by a single mom.

JUSTICE SABRINA MCKENNA A S S O C I AT E J U S T I C E THE HAWAII SUPREME COURT

She is a graduate of UH Mānoa, where she earned a scholarship playing for the Rainbow Wahine basketball team starting in its inaugural season in 1974. She then attended UH’s Richardson School of Law, and worked as a civil litigator, corporate counsel and law professor before becoming a state trial court judge in 1993. McKenna was sworn in as an associate justice in 2011 and is one of fewer than a dozen openly gay state supreme court justices in the U.S. Her role as an associate justice, she says, “is a humbling responsibility but also an opportunity” to rule on issues “in a way that I hope will create a better Hawai‘i.” She is known for advocating for equality, dignity and access for all within the judicial system. In 2023, McKenna received the American Bar Association’s prestigious Margaret Brent Women Lawyers of Achievement Award – the highest award for female lawyers nationwide. In terms of gender issues and sexual orientation, McKenna says Hawai‘i is ahead of the national curve. “For me, what made a big difference was that in 1991, Hawai‘i became the third state to outlaw employment discrimination on the basis of sexual orientation,” she says. That move, she says, made it more comfortable for her to come out to her colleagues. However, she adds: “The biggest thing is acceptance by one’s family. I implore parents to accept their children for who they are.” McKenna is single and is the proud mother of three, including a son who is a lawyer, a daughter who is in law school, and a son who is an Army Reserve officer and student. In her down time, McKenna enjoys walking for exercise, and karaoke with her friends. Her go-to song? Donna Summer’s “MacArthur Park.” Disco fans know that song has some pretty hard notes to hit, but we’re guessing McKenna nails it.

H AWA I I B U S I N ES S

GREG WAIBEL PRESIDENT AND CEO, YMCA OF HONOLULU

SERVING THE COMMUNITY GROWING UP ON A FARM IN SOUTHERN MINNESOTA, the youngest of six children, Greg

Waibel had two things instilled in him. One was the value of education, and “all of the possibilities that come with learning and knowing,” Waibel says. The second, he says, “was the importance of understanding the land, of conservation and preservation.” These themes have remained constants in his life. Waibel first worked in agricultural biotech, which included a seven-year stint in Brazil (he is fluent in Portuguese and Spanish). But he became intrigued by a wholly different job opportunity at the YMCA of the Greater Twin Cities, which includes Minneapolis and St. Paul. “It was a values match,” he says, as he learned about the YMCA’s youth development programs and commitment to social responsibility. “I noticed that with the Y, everyone from the community can be involved.” After 15 years there, he was chosen to lead the YMCA of Honolulu, where he started in January 2021. “The YMCA has been around for 155 years in Honolulu,” he says. “It’s a constant evolution. We are operating out of 105 locations every single day.” This includes everything from serving the very young in the community, such as preschool age keiki, to kūpuna, who enjoy enhanced fitness programs. Waibel is focusing on increasing the YMCA’s number of preschool spots in Hawai‘i. “The state needs 10,000 more seats,” he explains. He is also looking to create more mental health programs for children and teens, including those that focus on prevention and intervention.

J U LY 2 0 2 4

“It’s personal for me,” he says. “I have two children, both of whom were diagnosed with anxiety as young children.” His children are thriving now as young adults; his daughter is a kindergarten teacher and his son recently graduated from college with a degree in audio engineering. Waibel is a member of the LGBTQ+ community and is a happy newlywed. His spouse is from Thailand, and the couple enjoy hiking and playing pickleball. The YMCA has local resource groups for LGBTQ+ employees and Waibel serves on a national level, supporting these groups. “We help with best practices and addressing questions on how best to serve our members as well as our staff,” he says. “It’s about being really intentional, reviewing policies and statements and making sure they reflect the inclusive nature of what we want to do.”

C H A D YA M A M OTO VP OF ADVERTISING, FIRST HAWAIIAN BANK

MAKING HAWAI‘I A BETTER PLACE NEVER MISS A MEETING. It’s a lesson Chad Yamamoto learned while attending Seattle University, where he later received his degree in business administration and finance. His sophomore year, he missed a meeting of the Hui O Nani Hawai‘i club, which perpetuates the culture of the Islands and provides support for students from Hawai‘i. By the time he attended the next meeting, he discovered he’d been tapped to serve as the club’s president. “It was humbling and interesting, learning to lead a diverse group in this midsize collegiate community,” he says.

Yamamoto was born and raised in Pauoa and graduated from Maryknoll School. He has been with First Hawaiian Bank for 12 years, and this January, was promoted to VP of advertising. “I work with the advertising group, brand campaigns and strategic marketing campaigns, whether that is a product initiative or a service initiative,” he explains. “But everyone in my group wears multiple hats. It might mean helping with an event or developing a community program. We recently took over our employee giving program, which is big because like 98 to 99% of our employees participate.” At the bank, he has helped spearhead the employee-driven LGBTQ+ resource group. “It’s not that we felt marginalized,” he says. “We just wanted to be more connected. It’s about bringing attention to things that need attention.” He is a board member for the Honolulu Professionals Foundation, which does fundraisers for a different nonprofit each year. In 2023, the benefit was for Hawai‘i Literacy. Yamamoto is single, with “two rambunctious dogs,” and enjoys cooking and traveling, with recent highlights including a trip to Jordan where he saw the archaeological site at Petra. At the Hawai‘i LGBT Legacy Foundation, he is treasurer on the executive committee. “It’s an incredible group,” he says. The foundation produces the Honolulu Pride in October, “and in the last two to three years we have started a lot more community programming. We call it Rainbow Town Hall, bringing panel discussions, followed by a mixer, on various topics, like the gay wedding industry, efforts to codify same-sex marriage into the state constitution or the significance of māhū in the community. The topics are constantly changing and evolving. It’s all about making Hawai‘i a better community and a better place.”

H AWA I I B U S I N ES S

SPECIAL PROMOTIONAL SECTION

2O24

INDUSTRY OUTLOOK Hawaii Business Magazine asked companies on the following pages to provide our readers with an assessment of their industry for the remainder of 2024. The information provides a glimpse into the opportunities and challenges facing each one.

J U LY 2 0 2 4

SPECIAL PROMOTIONAL SECTION

INDUSTRY OUTLOOK 2O24

G70

ARCHITECTURE

Q& A W I T H :

Jeffrey Overton, AICP, LEED AP Planning Principal G7O Many of your customers and clients are facing huge challenges this year. What are those challenges and how can you help them? Hawai‘i continues to struggle to house its people. We are not unlike many US communities that have failed to keep up with housing demand. Our high development costs and lengthy permit-

ting timelines continue to hamper the addition of new housing. However, this trend may be changing. G70 supports landowners and agencies across the State with planning, design and permitting for affordable housing. Large landowners on Maui are responding to the urgent need to house those displaced by the Lahaina wildfire. New communities on Hawaiian Home Lands are coming to life on Moloka‘i and Kaua‘i. Across O‘ahu, including downtown Honolulu, housing projects are moving ahead. Despite some opposition, our community is accepting well-planned infill housing projects. G70 is working with agencies and developers to gain approval under the 201H Affordable Housing exemption process. Section 201H-38, HRS provides a process where an affordable

housing project may be granted exemptions from statutes, ordinances and rules relating to planning, zoning and construction standards that do not negatively affect health and safety. Our firm helps these projects complete their environmental review, community outreach and address infrastructure needs. The 201H pathway shaves years off the approval process and provides design flexibility and exemptions, yielding cost efficiencies and lower housing costs. What is the most important change or trend impacting your industry in 2024? Sea level rise in Hawai‘i represents a serious threat to infrastructure, economic centers and residential communities. Major public infrastructure and private investments

along our shoreline are contemplating expensive defensive actions, reprogramming spaces or retreat options. G70 is helping oceanfront resorts and shoreline communities develop scientifically informed resilient planning strategies to adapt to rising sea level. Flexible adaptation pathways include: (1) initial protective actions, (2) midterm adaptation strategies and (3) long-term transformative solutions. These adaptation pathways are triggered over time based on empirical sea level trend, balancing immediate needs and long-term future sustainability. In critical areas such as Waikiki, this proactive adaptation strategy will help to sustain our tourism industry. G70 will continue to assist vulnerable coastal resorts, communities and infrastructure in Hawai‘i to strategically plan and transform our shoreline assets as we adapt to rising sea levels.

G7O 111 S. KING STREET, SUITE 170 HONOLULU, HI 96813 (808) 5235866 G70.DESIGN

H AWA I I B U S I N ES S

SPECIAL PROMOTIONAL SECTION

INDUSTRY OUTLOOK 2O24

Hawaii Foodservice Alliance LLC WHOLESALE

Q& A W I T H :

Chad Buck Founder and CEO, Hawaii Foodservice Alliance LLC

Disintermediation Hawai‘i’s relentless rise in real estate and utility costs, coupled with a shrinking labor market, continues to exert pressure on conventional distribution operations. The combination has compelled many producers to reconsider their approach to moving products to our islands. As the expense of warehousing inventories on the island becomes increas-

J U LY 2 0 2 4

ingly prohibitive, HFA’s logistics arm continues to align with our customers to disintermediate specific categories of their business, to help them reduce costs and enhance fill rates. In practice, disintermediation requires significant transparency and data sharing, along with a shift from the conventional, transactional relationship between supplier and customer to a collaborative, meaningful partnership with aligned interests and common goals. While our tech team provides the data interface, HFA’s logistics platform furnishes the necessary capacity and frequency of shipments. HFA’s shipment frequency via ocean and air utilizes every sailing from every West Coast port and every air cargo carrier from California to Hawai‘i daily. Upon arrival, our statewide distribution operations han-

dle the last mile, delivering directly to the store dock or shelf. Overall, the growing adoption of disintermediation is fueling innovation, helping to mitigate rising costs, and ultimately delivering greater value to both producers and consumers in Hawai‘i’s increasingly interconnected marketplace. Robotics, & Lights-Out, Hypoxic Warehouses, and Artificial Intelligence. While the entire world grapples with rising costs in commodities, materials, transportation, and energy, the foremost concern in wholesale operations across the U.S. and many other countries is the shortage of available labor to sustain operations. To address this challenge, many of our suppliers are increasingly turning to robotics for stocking and selection within their warehousing opera-

tions. Consequently, warehouse designs are evolving to accommodate these advancements, resulting in a decreased reliance on human labor. These new designs incorporate lights-out, hypoxic operations that are solely managed by robotics and artificial intelligence. With the absence of human involvement in the daily stocking and selection processes, these areas operate without light and with significantly reduced oxygen levels. This combination drastically reduces utility costs, as well as the expenses associated with the installation and maintenance of fire sprinkler and prevention systems. Simultaneously, AI-powered scanning and robotic selection eliminate selection errors entirely, which is especially important considering the cost of shipping from the continent to Hawai‘i – and back again, due to an error.

Driving Growth and Expansion Through Staﬀ Development

H AWA I I F O O D S E RV I C E A L L I A N C E L LC 2720 WA I WA I LO O P H O N O LU LU, H I 96819 (808) 839 20 04 HFAHAWAII.COM

SPECIAL PROMOTIONAL SECTION

INDUSTRY OUTLOOK 2O24

Hawai‘i Pacific Health H E A LT H C A R E

Q& A W I T H :

Leslie Chun, MD Chief Executive Officer Hawai‘i Pacific Health Medical Group What are some of your company’s most important (or interesting) projects and plans for 2024? Hawai‘i Pacific Health (HPH) is partnering with the state Department of Education and the University of Hawai‘i at Mānoa’s John A. Burns School of Medicine for

a project that has the potential to transform our health care workforce. This spring, we opened the Waipahu High School Academic Health Center to serve the community. This clinic is one of the first of its kind in the nation on a high school campus. As HPH physicians, nurses and staff run the clinic, students will be able to shadow medical professionals and get reallife experience in roles ranging from administrative to clinical positions. This clinic will be an invaluable resource in preparing the next generation of homegrown health care providers in Hawai‘i. What is the most important change or trend impacting your industry in 2024?

Building a workforce continues to be a challenge in industries across the board, including health care. This requires a long-term solution that is also sustainable, which is why we chose to invest in creating the clinic at Waipahu High. It’s an investment worth making. More than 500 students in the school’s Academy of Health & Sciences will be able to experience first-hand how important and rewarding a career in health care truly is while taking care of their own community. What is the most exciting product or service you will be providing customers in 2024? One of our priorities has been expanding our reach through HPH’s network of

primary, specialty and urgent care clinics to bring care closer to home for our patients. HPH is comprised of our four medical centers — Kapi‘olani, Pali Momi, Straub Benioff and Wilcox — as well as about 70 additional locations statewide. The Waipahu Academic Health Center is our latest addition, and we’re excited that the Waipahu community will have a convenient option for care. We believe in immersing our medical teams in our communities so we can better serve patients when they need us most.

H AWA I ‘ I PAC I F I C H E A LT H HawaiiPacificHealth.org

H AWA I I B U S I N ES S

KEN RAINFORTH HELPED CREATE 5,000 HOUSING UNITS WHILE WORKING FOR THE KAUA‘I COUNTY HOUSING AGENCY FROM 1979 TO 2009.

J U LY 2 0 2 4

BY NOELLE FUJII- ORIDE PHOTOS: NOELLE FUJII-ORIDE

FILLING THE VOID K A U A‘ I ’ S H O U S I N G AG E N C Y H A S B E C O M E A M A J O R PRODUCER OF HOMES ON THE GARDEN ISLE

GARY MACKLER JOINED KAUA‘I’S HOUSING AGENCY IN 1993 TO HELP WITH HURRICANE INIKI RELIEF. HE SERVED AS THE AGENCY’S HOUSING DEVELOPMENT COORDINATOR UNTIL HE RETIRED IN 2017.

ESTLED NEXT TO FARMLAND AND OLDER RESIDENCES, THREE AFFORDABLE RENTAL PROJECTS ARE EMERGING FROM THE RED DIRT IN KAUA‘I’S WESTERN TOWN OF ‘ELE‘ELE.

The rentals, part of the county-led 550-unit Lima Ola affordable subdivision, is an example of how Kaua‘i County’s Housing Agency has become a major developer and facilitator of new homes on the island. The Housing Agency and its private developer partners are expected to begin construction on 288 affordable homes this year. Combined with the 221 units that broke ground in 2023, the agency and its partners are set to add 509 affordable homes to the rural island’s housing stock. That’s a major increase from past years, says Adam Roversi, the agency’s director. From 2012 through 2022, for example, the county built about 410 affordable homes. “It’s a record, let’s put it that way,” Roversi says of the new homes. Another 860 affordable homes are in the works across the island and are expected to break ground in 2025 or later. More homes are direly needed on the Garden Isle, where so few new ones are built that the island’s housing stock has remained stagnant for the last five years, causing prices to skyrocket, according to UH’s Economic Research Organization. A 2019 state study said the island needed about 800 new

H AWA I I B U S I N ES S

homes a year from 2020 through 2025; that number includes affordable, market-rate and luxury homes. “Both politically and economically, it’s a good time for the county to be doing what it’s doing,” says Roversi, who leads a staff of 23, eight of whom focus on development. He points to expanded federal and county funding for affordable housing projects. “There’s a lot of political momentum to try to do different, out-of-the-box things.”

MORE HOMES NEEDED At the turn of the millennia, a shift began in the types of private housing projects being built on Kaua‘i, with more high-end luxury developments and fewer projects affordable to locals. Ka‘āina Hull, the county’s planning director, attributes the shift to regulatory barriers and infrastructure requirements. For example, large developments have often been required to build new wastewater treatment plants, waterlines and roads. “The only people who could pay for them were the high-end luxury folks,” he says. “And so some of these regulatory barriers and infrastructure costs, and this is just my perspective, created the barrier for our local housing.” He adds that his department in the last five years has “taken a blowtorch” to Kaua‘i’s zoning ordinance and eased lot coverage, setback, density and other requirements. The other step to getting more homes is addressing infrastructure, he says. D.R. Horton Hawaii, part of the largest homebuilding company in the U.S., built 151 homes and duplexes in its Ho‘oluana at Kohea Loa subdivision in Hanamā‘ulu in 52

J U LY 2 0 2 4

2019. Of those units, 32 were targeted at households earning up to 140% of the area median income, or $143,100 a year for a family of four. The subdivision is part of the 440-unit Kohea Loa project on 53.7 acres of private land. But the last three phases are on hold until water access issues are resolved, the company wrote in an email. Affordable units in those phases are anticipated to be sold at 80% to 100% of the area median income, or $96,500 to $102,200 for a family of four. A community organization sued the county water department in 2018 over a proposed 18-inch waterline that would serve Puhi, Līhu‘e, Hanamā‘ulu and Kapa‘a – including the new Ho‘oluana at Kohea Loa subdivision. The state Supreme Court ruled in 2022 that the department didn’t do a

thorough environmental assessment. The Kaua‘i Department of Water wrote in an April email that it is finalizing negotiations on the scope of work and fees to prepare an environmental document for the potential impacts and areas affected. The cost and availability of infrastructure are key reasons why housing projects don’t pencil out for developers, says Milo Spindt, who advises nonprofit developers Permanently Affordable Living Kaua‘i and Kaua‘i Habitat for Humanity. “So if someone with very big … deep pockets who thinks very long-term with their investments can’t do it, who can?” asks Spindt, who is also a Realtor and serves on the Hawaii Habitat for Humanity Association board.

PHOTOS: NOELLE FUJII-ORIDE

Little new housing means there aren’t enough homes to go around, so prices are high. In March, the median sales price on Kaua‘i was $1.6 million for a single-family home and $770,000 for a condo, according to the Kaua‘i Board of Realtors. “I feel like younger people 10 years ago could reasonably afford a home with a normal job on Kaua‘i and now there’s no way,” says state Rep. Luke Evslin, who represents southeastern Kaua‘i and is chair of the state House Committee on

being taken by the private market for market-rate housing projects. But residents needed housing that was more affordable. “He wanted desperately for the county to acquire land that he could entitle and set up for future development,” says Gary Mackler, who worked as a housing development coordinator for 24 years. That led to the county’s 2010 purchase of 75 acres of agricultural land from McBryde Sugar Co. for $2.5 million. That land is home to the four-phase Lima Ola project in

“

WE’RE NOT PRODUCING MARKET HOUSING TO MAKE PROFITS; WE’RE PRODUCING HOUSING TO SERVE RESIDENTS.

ADAM ROVERSI HAS SERVED AS THE KAUA‘I HOUSING AGENCY’S DIRECTOR SINCE 2019.

SMALL HOUSING LOSS According to UHERO’s Hawai‘i Housing Factbook, Kaua‘i saw a “very small” net housing loss of about 400 units over the past five years. Justin Tyndall, assistant professor of economics at UH Mānoa and a member of UHERO, says some of that loss may be due to more housing units being used as vacation rentals. About 17.5% of Kaua‘i’s housing units were listed as active vacation rentals in 2023, up from 16% in 2022. Kaua‘i issued about 160 to 180 residential building permits each year from 2020 through 2023, according to UHERO data. From 2016 through 2019, the county issued 200 to 400 permits.

GARY MACKLER

”

FORMER HOUSING DEVELOPMENT COORDINATOR, KAUA‘I COUNTY HOUSING AGENCY

Housing. He adds that it’s even hard to recruit doctors because they can’t afford housing either. But Tyndall says county leaders appear to be aware of the housing problem and have made reforms, including reducing regulations and getting the county to facilitate and produce affordable housing developments.

PRODUCER OF AFFORDABLE HOUSING Around 2005, then-Mayor Bryan Baptiste began meeting with major landowners to talk about acquiring private land. He saw that many of the good development sites were

‘Ele‘ele, the county’s largest affordable housing undertaking. Mass grading and utility and infrastructure installation began in November 2020 for the first phase, which will comprise 38 single-family and 117 multifamily homes. “The one thing that got us there is persistence, even to this day, and now we’re seeing the dividends of that effort,” Mackler says. He also serves on the boards of the Hawai‘i Housing Finance and Development Corp., the Kaua‘i Housing and Development Corp. and the Hawai‘i HomeOwnership Center’s Community Land Trust. Rep. Nadine Nakamura, who represents the island’s north and east sides, says Lima Ola is a model for the state. “This is what it takes to do development in Hawai‘i,” she says.

H AWA I I B U S I N ES S

“We’re really lucky, I think on Kaua‘i, that we have an aggressive housing (agency). We have prioritized where we want affordable housing to be and we’ve identified the infrastructure needed to carry it out. So, you know, the next step is to figure out how we’re going to pay for that infrastructure and partner with the (state) and the feds to try to get whatever money we can. And that’s what’s happening.” Roversi says the county’s goal is that affordable housing on county-owned land, like Lima Ola, be affordable in perpetuity through ground leases for rental projects and limited appreciation leaseholds for ownership projects. “If we’re successful in continuing with that model, it kind of establishes a separate bifurcated housing market, that we have a pool of homes insulated from market forces, because the county owns the land,” he says. The Housing Agency plans to replicate Lima Ola in Waimea and Kīlauea, where the county recently acquired land. And Roversi hopes to acquire property in other areas, including the Līhu‘e town core since the county’s general plan calls for most future development to happen in that area. “We would like to spread our activity around the entire island so that every community is benefiting from what we’re doing,” he says.

HOUSING AGENCY’S ROLE The Kaua‘i County Housing Agency was established in 1976. Its early projects included collaborations with the state and a nonprofit housing developer. Together, they developed 14 single-family homes in Po‘ipū’s Weliweli subdivision, and 50 single-family homes each in the Līhu‘e Town Estates and Kapa‘a Meadows subdivisions.

J U LY 2 0 2 4

Ken Rainforth was hired at the Housing Agency as a project coordinator in 1979 and worked in a variety of positions, including housing director, before retiring in 2009. He says the agency initially focused on administering Section 8 and other federal grants to nonprofits that served low-income residents. He began looking for funding so the agency could do more of its own development projects. “To me, it’s just common sense to go after money and build your own projects,” he says. Over the decades, the agency has also had a hand in multifamily and self-help housing, new and improved lots, and senior housing projects. Developments supported by the Housing Agency took off after Hurricane Iniki, which devastated Kaua‘i in 1992. Chad Taniguchi, who served as the Housing Agency director from 1990 to 1995, says about $41 million in post-storm federal and state relief funds led to the creation of 581 housing units over a decade. Today, many of its projects target low-income earners who make 60% of the area median income or less, or no more than $72,400 for a family of four. In many cases, such as with Lima Ola, the Housing Agency is the lead developer; in that role, it identifies county-owned land or purchases land for affordable housing projects. Along with that, it obtains any needed zoning approvals, solicits community feedback and conducts environmental reviews before issuing requests for proposals to select a private developer who will lease the land, typically at $1 per year. The county will also put in needed infrastructure, expedite permits, and waive many county building fees. Roversi says those fee waivers can equal nearly $20,000 in savings per unit if the project is located near existing sewer lines.

THE FIRST PHASE OF THE COUNTY’S LIMA OLA DEVELOPMENT IN ‘ELE‘ELE INCLUDES 32 UNITS OF SUPPORTIVE HOUSING.

PHOTO: NOELLE FUJII-ORIDE

“

WE WOULD LIKE TO SPREAD OUR ACTIVITY AROUND THE ENTIRE ISLAND SO THAT EVERY COMMUNITY IS BENEFITING FROM WHAT WE’RE DOING. ADAM ROVERSI

”

DIRECTOR, KAUA‘I COUNTY HOUSING AGENCY

H AWA I I B U S I N ES S

“

THEY GIVE US THE TOOLS THAT WE NEED TO GO AND COMPETE AGGRESSIVELY FOR THOSE FUNDS THAT ARE AVAILABLE STATEWIDE. CRAIG WATASE

PRESIDENT, MARK DEVELOPMENT

The county also provides partial funding for projects, which helps them get additional points on their state financing applications. The number of points a project receives largely determines where it’ll rank among other applications. The highest-ranking projects are further evaluated to determine the amount of low-income housing tax credits needed to make the project feasible. On the other end of the spectrum, the county is a secondary participant in projects initiated by private developers on private land. The county provides some funding, plus fee waivers and expedited permitting. Roversi says there have been more of these types of projects in the last three years. Before that, only Kaua‘i Habitat for Humanity was originating affordable housing projects on its own land, he says. Under Kaua‘i Habitat’s model, partner homebuyers, plus volunteers, construct the homes, which helps to keep costs down.

PART OF A TEAM Mackler joined the Housing Agency in 1993 to help with Hurricane Iniki relief. His position was funded by the Federal Emergency Management Agency and was only

J U LY 2 0 2 4

”

supposed to last five years. He ended up staying on as the housing development coordinator until he retired in 2017. He says the county government during his early years treated affordable housing as any other project needing approvals. That changed around 2005 when the government created a housing task force. Heads of the county housing, planning and water agencies, and other officials, met regularly with each other and with private developers to discuss affordable housing projects, get updates and address issues. Those meetings continue today. Later, the county created a policy to expedite certified affordable projects for permitting. That expedited process can save six to 12 months, says Mackler, who describes his role in the process as that of a navigator. “I think what happened slowly was there became more buy-in among the county representatives and the reviewers to understand that we’re just here to build units for your kūpuna, for your auntie, your uncle, your nephew, your niece, your son, your daughter,” he says. “We’re not producing market housing to make profits; we’re producing housing to serve residents. And that really, I think, was the start of having a more supportive county apparatus.”

Makani Maeva, president of Honolulu-based Āhē Group, says those meetings with government officials make her feel like she’s part of a team. Āhē Group has built four affordable rentals on Kaua‘i and has two more under construction She says project risks are eased when the county does the pre-development work. Low-income rental projects like hers, she says, can only charge a certain amount of rent, yet the cost to build can increase due to unexpected delays, environmental issues or community opposition. And, she adds, it’s helpful that the county lines up its timeline for selecting contractors for county-initiated projects with the February application deadline for most state financing programs. “They give us the tools that we need to go and compete aggressively for those funds that are available statewide,” says Craig Watase, president of Mark Development. “But you know, they want us to come there and build housing.” His company has developed five housing projects on Kaua‘i since the 1970s. Watase and Maeva both say they appreciate the county’s support of developer-initiated projects on private land. For example, Mark Development and another Honolulu developer, ‘Ikenākea Development, plan to build a 154unit apartment complex in Līhu‘e, and Āhē Group is building a 75-unit apartment complex in ‘Ele‘ele. Roversi says he’s been getting more calls from developers interested in building on the island. “I have hopes that we’ve built a reputation of being a cooperative and helpful environment for affordable housing developers and the word is getting out,” he says.

“

WE’RE REALLY LUCKY, I THINK ON KAUA‘I, THAT WE HAVE AN AGGRESSIVE HOUSING (AGENCY).

PAST AND FUTURE The Kaua‘i Housing Agency’s development of affordable housing is reminiscent of the larger role that the City and County of Honolulu and then-Hawai‘i Finance and Development Corp. played on O‘ahu in the 1980s and ’90s. Under then-Mayor Frank Fasi, Honolulu spearheaded the development of the 600-acre ‘Ewa Villages, which included restoring plantation communities and building new homes and community facilities. And HFDC was the overall developer of the 890-acre Villages of Kapolei. In March, its successor, the Hawai‘i Housing Finance and Development Corp., selected developers to plan and develop up to 900 affordable rentals and for-sale homes in one of the last undeveloped portions of that part of Kapolei. Additionally, the Hawai‘i Public Housing Authority is planning to create 10,000 new affordable units by redeveloping state-owned properties, and the state Department of Hawaiian Home Lands has been developing homesteads for Native Hawaiian beneficiaries for decades. However, as local governments step deeper into this space, there could be concerns about government competing with private developers, says Spindt, the affordable housing advisor. There’s also a question of whether a local government, like the one on

NADINE NAKAMURA

STATE REPRESENTATIVE, KAUA‘I

Kaua‘i, should be focusing on middle-income housing, a category of housing that’s not eligible for many state and federal subsidies. He says he doesn’t have answers to those questions, but the big challenge is that Kaua‘i County’s government can’t make up the island’s housing shortfall on its own. “The county can play a part in it, and I think they are playing an important part, and I do support the idea that all other counties in Hawai‘i and throughout the nation should have some role in preparing land for development,” he says. Rainforth says he had a hand in about 5,000 housing units during his 30 years with the Kaua‘i Housing Agency. He still remembers how he felt when he first saw families do their final inspections of their new homes. “The joy of that family is just, I can’t describe it,” he says. “So later on when we were doing other projects, I made sure that my development staff had that same opportunity to do the walk-

”

throughs with the new homebuyer. … It’s just really stimulating to be with somebody when they’re buying their first home. It’s just incredible.” Maeva is wrapping up construction on part of her 75-unit Kai Olino project. And her two rental projects at Lima Ola are expected to accept tenants in the fall. She says watching residents move in and become part of the surrounding community are her favorite parts of being a developer. “It matters, right? It makes a difference,” she says. “And so it’s just a feeling when people are moving in. I’m so happy when kids have bedrooms, when people aren’t worried about their rent going up, or the house being sold. It’s a long-term solution. And it’s almost like a little bit of a peace. You know, you can feel it and you can see it, and people appreciate it.”

UPCOMING AFFORDABLE HOUSING PROJECTS ON KAUA‘I THESE PROJECTS IN PRE-DEVELOPMENT ARE LIKELY TO BEGIN CONSTRUCTION IN 2025 OR LATER, SAYS ADAM ROVERSI, DIRECTOR OF KAUA‘I’S HOUSING AGENCY. THE NUMBER OF UNITS ARE ESTIMATES AND MAY CHANGE AS PLANNING AND COMMUNITY ENGAGEMENT ARE COMPLETED.

Lima Ola Phase 2: 170 units

Kīlauea Town Expansion: 220 units

Waimea 400: 180 units

Kahua Ho‘oulu (Puhi): 66 units

Kapa‘a Homes: 124 units

Kaua‘i Habitat for Humanity Līhu‘e project: 99 units H AWA I I B U S I N ES S

BY JANIS MAGIN MEIERDIERCKS

E E C N A INSUR O NE LO CA L EX

PE RT ES TI M AT ES

CRISIS S N E S R WO BU IL DI NG S IN HA

40 0 CO ND O

TH AN 10 0% RE

WAI ‘I CA RR Y LE

PL AC EM EN T CO

VE RA GE .

IN TH AT SH O RT FA

LL RE ST RI CT S

” D N A L O D N O “C TH E BU YI NG AN

18 58

JJUULY LY 22002244

D SE LL IN G O F CO

ND O S .

ARTWORK: JEFF SANNER

FEW STANDARD INSURANCE OPTIONS

IT’S BEEN A BAD YEAR FOR HAWA‘I CONDOMINIUM ASSOCIATIONS, WITH MANY SEEING THE PRICE OF THEIR MASTER INSURANCE POLICIES INCREASING 300% OR MORE IN ONE YEAR. A few buildings saw those

premiums increase by an extraordinary 900% to 1,300%. It’s unlikely to get better any time soon. And a growing number of condos are now carrying master insurance policies that provide less than 100% replacement coverage, which means if there’s a hurricane or other disaster, there may not be enough funds to rebuild. It’s driving some buildings to seek coverage on the pricey secondary market. It’s creating a domino effect for everyone in “Condoland,” says Sue Savio, president of Insurance Associates in Honolulu, with condo owners, buyers, sellers and lenders all feeling the impact. “It’s financially a serious concern,” says Savio, who estimates about 400 buildings are carrying less than 100% coverage. “I think it’s probably worse than ever.” Rates for hurricane insurance and regular homeowner policies in Hawai‘i were already being driven up by disasters around the U.S. and the world when the deadly Maui wildfires happened last summer, putting Hawai‘i on the insurers’ radar as a wildfire state. Property and casualty insurance companies that operate in Hawai‘i pay to share their risk with the global reinsurance market, a system stressed by hurricanes and other catastrophes worldwide.

STATE LEGISLATURE DIDN’T INTERVENE The insurance woes are not limited to Hawai‘i. IN CALIFORNIA, TRAVELERS INSURANCE RECENTLY SAID IT WOULD RAISE RATES AN AVERAGE OF 15.3% FOR MORE THAN 300,000 HOMEOWNERS WHILE DROPPING COVERAGE FOR OTHERS DEEMED WILDFIRE RISKS. State

Farm had already announced it won’t renew 30,000 policyholders in California this summer. In Florida, high insurance rates and rising homeowner association fees are impacting condo sales and prices. Hawai‘i’s Legislature tried to address the condo insurance problem during this year’s session with a bill that would have revived the Hawai‘i Hurricane Relief Fund and expanded it to allow condos to get coverage, but House Bill 2686 failed to make it out of conference committee in the last days of the session. A condo building or complex carries a master hurricane policy to cover the cost to replace the property, which can total tens of millions of dollars in many cases, with annual premiums in the tens of thousands or even hundreds of thousands of dollars. Over the past year, Hawai‘i condo associations have seen oneyear premium increases of 300% to 600%, which is four to seven times the previous cost, says Elaine Panlilio, AOAO Group Unit manager at Atlas Insurance Agency. A few buildings are looking at increases of 10 to 14 times the amount of the previous year’s bill.

There are four standard insurance companies that write property and hurricane policies for condos according to Hawai‘i’s rules. One of those four, State Farm, will only do renewals; it hasn’t issued a new policy in Hawai‘i since Hurricane Iniki in 1992. First Insurance Co. of Hawaii and Dongbu Insurance continue to write policies, but earlier this year, the fourth, Allianz, cut the limit on its hurricane coverage to $10 million per customer, Panlilio says. “If you’re looking at one of the newer Kaka‘ako condos here, the replacement cost for these buildings is $300 million,” Panlilio says. “If they’re not purchasing additional hurricane layers, they only have that $10 million layer of hurricane coverage.” Failing to maintain 100% coverage can put a building on a blacklist with lenders, which makes it difficult if not impossible for a buyer to get a mortgage on a unit. Mortgage giants Fannie Mae and Freddie Mac, both of which purchase mortgages from banks and other lenders, require coverage of 100% of a building’s insurable value, which is why many banks won’t lend on units with less than 100% coverage. Condos can add layers of other policies to close that gap, but it’s very expensive. For example, Panlilio says that a $300 million building with only $10 million in coverage would have to buy an additional $290 million of hurricane coverage. Those additional policy layers would cost that building anywhere from $800,000 to $1 million a year, she says. H AWA I I B U S I N ES S

DEFERRED MAINTENANCE IS A PROBLEM While the overall issue with the skyrocketing rates has more to do with global disasters, the condition of individual buildings also plays a factor. If a building has had many claims, or hasn’t updated its plumbing or other aging infrastructure, the association can expect a steep hike in premiums. Alex McLaury, an agent with ACW Group in Honolulu, points to one 10-story condo that was “riddled with water claims.” Because of that, its carrier declined to renew its insurance policy. The condo’s premiums went from $30,000 or $35,000 under the original insurer to $200,000 on the secondary market, then about $250,000, he says. This year, the premium was $375,000. Because insurers on the secondary market are not bound by state rules or rates, they can charge more than standard carriers. “Any building that’s currently underinsured can get insurance,” McLaury recently told a gathering of the Hawai‘i Mortgage Bankers Association. “There is still insurance available. Those (policies) especially are going to be vastly more expensive. But for the excess hurricane insurance, that is available.” To pay those higher insurance bills, associations might raise maintenance fees, assess owners a special payment or borrow money. “They don’t have that extra $200,000, $300,000 for insurance premiums. They didn’t budget for it,” Savio says. “Some people are assessing, others are trying to finance it, like eight, nine, 10 months of the year, but then next year’s as bad. They’re still going to be short.” Savio says some associations say they’ll take the money from their reserve funds to pay for insurance, but she reminds them that they will have to put that money back. Others say they just won’t take the full coverage because they can’t afford it, especially those in concrete condo buildings that are more likely to withstand hurricane winds. 20 60

J U LY 2 0 24 24

“I mean, I understand their thinking. And I understand everybody’s thinking on this,” she says. “And they’re hoping the Legislature will do something.” But House Bill 2686 failed to clear a conference committee a week before the session ended on May 3. It would have revived the Hawai‘i Hurricane Relief Fund, which currently has a balance of $160 million, and opened it up to condos, and also would have added to the Hawai‘i Property Insurance Association funds. McLaury says part of the sticker shock is a result of Hawai‘i’s property insurance rates being “artificially low for a long time.” Unlike Florida with its near-annual hurricanes and California with its frequent wildfires, Hawai‘i had been mostly free of major disasters until catastrophic wildfires swept through Lahaina and Kula on Aug. 8. Hawai‘i tends to run one or two years behind mainland trends, says McLaury. He says he recently heard a property insurance broker from the mainland say that last year was the worst she had seen in 45 years in the insurance industry. “I think we’re now getting into probably our worst year,” he says. Rates on the mainland have started to stabilize this year, so maybe Hawai‘i can expect to see stabilization in about two years. However, reinsurance companies have deductibles for insurance carriers that are two or three times higher than before, he says. Because the insurance carriers have higher deductibles of their own, “they have a greater exposure, so that greater exposure is going to mean that they’re going to have to charge more to offset that exposure,” McLaury says. “That’s one reason I don’t think we’re going to see a rate reduction for the next couple of years. I don’t think we’ll ever get back to where we were … like in 2018.”

REDUCES THE POOL OF POTENTIAL BUYERS HOME SALES ARE BEING AFFECTED AT THOSE 400 OR SO BUILDINGS THAT NO LONGER CARRY 100% REPLACEMENT COVERAGE BECAUSE MOST BANKS WON’T WRITE MORTGAGES FOR UNITS IN THOSE BUILDINGS.

“Sellers may have a difficult time,” says Victor Brock, a legislative chair at the Hawai‘i Mortgage Bankers Association. “They get the pool of potential buyers diminished because it’s cash buyers, or people that can come in with bigger down payments, not the whole big pool of potential buyers. And then if someone wants to refinance, they might have very little luck.” Meanwhile, House Speaker Scott Saiki says that while there are no plans to call a special session to deal with the insurance issue, he doesn’t rule it out. He told Gov. Josh Green that he and Insurance Commissioner Gordon Ito would monitor the situation over the summer. “If we begin to see major impact with transactions, with the ability for people to borrow funds to purchase units, then we may have to consider it,” Saiki says. “This issue is not just about the availability and cost of property insurance but all of the ramifications which impact buyers, sellers and existing homeowners who need to insure their properties.”

SPECIAL PROMOTIONAL SECTION

Drive Green Electric vehicles are popular in Hawai‘i and help with the state’s environmental goals, but now we need the infrastructure to support them.

D RE

SPO

By Maria Kanai

M AY 2 0 2 4

CHARGING HERO WITH OVER 30,000 EVS ON THE ROAD H AWA I ‘ I H A S F E W E R T H A N 5 0 0 P U B L I C C H A R G I N G S TAT I O N S .

OVER

$500,000 I N AVA I L A B L E R E B AT E S

LUV

2 SA

ST AT

NOW IS THE TIME TO LEVEL UP EV CHARGING FOR YOUR BUSINESS! H A W A I I E N E R G Y. C O M / E V C S

J U LY 2 0 2 4

Install charging stations for your customers or building with rebates up to $4500 per Level 2 Charger and $35,000 per DC Fast Charger. Apply statewide by June 30, 2024.

SPECIAL PROMOTIONAL SECTION

VER THE PAST DECADE, Hawai‘i has seen an influx of electric vehicles on the road, with charging stations appearing at shopping malls and in home garages across the Islands. In fact, our state ranks 10th in the nation for electric vehicle sales, and third in EV registrations (after California and Washington, D.C.). “Hawai‘i is a leader in electric vehicles,” says Nicole Cernohorsky, transportation energy specialist at the Hawai‘i State Energy Office.

The Evolution of Hawai‘i’s EV Landscape

O C U R B the effects of climate change, the state Legislature has implemented various decarbonization measures. In 2015, then-Gov. David Ige signed a groundbreaking bill requiring 100% of Hawai‘i’s electricity to come from renewable sources by 2045. Three years later, he signed another bill to sequester (the process of capturing and storing atmospheric carbon dioxide) more greenhouse gases than emitted by 2045. With the deadline looming, Hawai‘i has been on a mission to reduce greenhouse gases , 21% of which come from ground transportation. Along with encouraging people to carpool, use public transportation, and walk or bike, the state is strongly encouraging EV adoption. “There’s a big appetite for EVs in Hawai‘i, and one of the reasons is likely the island’s shorter distances compared to the mainland. You’re limited in how far you can travel on the island, so we don’t have as much range anxiety,” Nicole Cernohorsky says, referring to fears some drivers have of running out of battery power. “Our trips are shorter—you typically don’t need to travel further than your full battery.”

Pros and Cons of EV Ownership

H E R E A R E , of course, significant environmental benefits of driving an EV. The efficiency of battery-powered electric vehicles is significantly higher than internal combustion engines. And along with emitting fewer pollutants than vehicles with internal combustion engines,

electric vehicles tend to be quieter. Financially, the most obvious benefit of owning an EV is lower fuel costs. For Keane Kitagawa, rising gas prices convinced him to purchase an all-electric Nissan Leaf in 2018. “Even with a car that had 40 miles per gallon, we were spending $400 a month just for gas,” Kitagawa says. “That’s when we decided to sell our car and go for a Nissan Leaf instead.” At the time, purchasers could get federal tax credits of up to $7,500 and state tax credits of $2,500 to help lower the initial costs of EVs. The state tax credit is no longer available, and the federal credit is now dependent on the EV purchased, including where it was manufactured. Kitagawa installed a level two charger at home and has since purchased other electric vehicles, including an Audi e-tron, a Kia Sorento and a Tesla Model Y (which qualifies for a generous federal tax credit). “Every car was different, but I think the Audi was my favorite to drive,” he says. “The Tesla is great, too, with good upgrades to it and with the battery, I don’t have to worry about not having range. If people have the option to charge for free at home with solar panels, it can offset the initial cost. Many people think EVs are much more expensive than regular cars, which they are, but if you do the math, your monthly fee will make up for what you pay upfront in the long run. I also think people automatically think EVs are good for the environment, but it’s important to remember that if you’re not charging during the day, then you’re actually using fuels generated from the power plant. If environmental benefits really matter to you, when you charge is really important.” Another EV owner, Danny Tan, owned a 2016 Nissan Leaf for many years. “Initially, the EVs had a lot of incentives. On top of the tax credits, you’d get free parking in state-owned lots and even at UH, which was a huge help for me because I had free parking at UH, which is typically hundreds of dollars. We also saved so much on gas,” Tan says. 2 0S2 4 H AWA I I BM U AY S I N ES

51 63

SPECIAL PROMOTIONAL SECTION

He recalls a time when his Leaf almost ran out of battery power. “I took it out to the North Shore, and it started to die in Mililani,” he says. “Leafs have something called ‘turtle mode,’ where if the battery is under 5%, it would go down to driving 10 miles an hour. I eventually rolled into the Nissan dealership in Waipi‘o. Since then, I got a better gauge of it quickly and it never happened again.” He used to charge his car at his family’s home, where he and his wife, Niki, lived until 2023. They’ve since moved to a townhome in Kāhala, with no charging station. Now, to charge their vehicle, they have to go to a public charging station at the nearby Kū‘ono Marketplace or head back to their family’s home. “At a public charging station like Kū‘ono Marketplace, it’s just first come, first served,” Tan says. “The stations are typically taken unless you go during off hours. And sometimes, he says, drivers use the EV station as a parking stall instead of a charging station, which, “can be really annoying.” The hassle of public charging is one reason the Tans sold their Leaf in 2024 and replaced it with a Tesla Model Y. “The Tesla has a longer range, so we don’t have to charge as often,” Danny Tan says. “We were charging the Leaf every other day. Now we charge every seven to 10 days.”

564 2

H OJ U NLY O L2U0 L 2 4U M A G A Z I N E

“We need significant investment in charging infrastructure to maintain our leadership in EV adoption.” — Nicole Cernohorsky

Tan says Hawai‘i should do more to support EV owners, including adding more public chargers. “My wife and I would plan everything around charging,” he says. “We’re grateful because we have our grandma and auntie who lets us charge at their house, but I think more public chargers is critical in getting more EV adoption, especially because there are more people living in condos and townhouses.” Cernohorsky acknowledges the challenges of EV owners living in condos, apartments and townhomes without access to chargers. “These are the residents and EV owners who will be dependent on public charging, so it’s important for Hawai‘i to really invest in charging infrastructure. Increasing availability of public chargers will allow for further adoption of EVs. More chargers means more accessibility and improving accessibility is important in order to achieve a more equitable transportation system.” Although Hawai‘i has high EV adoption, the state ranks second-worst in terms of public chargers. There are now 359 public charging stations in the Islands, and 800 EV charging ports, according to the U.S. Department of Energy’s Alternative Fueling Station Locator. The California Energy Commission says there should be about seven chargers per EV, for efficiency. Hawai‘i has 38 EVs per charger. “We need significant investment in charging infrastructure to maintain our leadership in EV adoption,” Cernohorsky says. One solution is to convince employers to install charging stations at workplaces so employees can charge their cars while at work. Cernohorsky says federal funding is available to help reduce the cost of such charging stations, and that the state is pursuing grants available through the federal Charging and Fueling Infrastructure program, which has about $1.8 billion to award to states over the next three years along highways, but also smaller public roads, schools, parks and in publicly accessible parking facilities. The state also provides financial assistance/rebates for companies to do this through Hawai‘i Energy. In 2022, Hawai‘i was approved by the Federal Highway Administration to receive $17.7 million over the next five years from the National Electric Vehicle Infrastructure program

Did You Know? When you purchase an EV, you don’t need a charging station. You can plug into your 120-volt outlet at home—the same one that you might use for your lamp or laptop—and slowly charge your car. As of 2020, BEV and plug-in hybrid drivers can make use of high-occupancy vehicle lanes on the freeway. Between the end of 2020 and September 2023, the number of battery electric vehicles in Hawai‘i grew from 10,743 to 23,564. Plug-in hybrids, meanwhile, increased from 3,294 to 5,725, and hybrid electric vehicles grew from 28,989 to 37,166.

Your Guide to EVs Battery Electric Vehicles: Powered solely by electricity through an electric outlet or charging station, a BEV does not have an internal combustion engine or produce emissions. Examples of BEVs: the Tesla Model S, Nissan Leaf and Chevrolet Bolt.

Danny and Niki Tan Photo: Aaron K. Yoshino

to install high-powered (150-kW) chargers throughout the state. The first opened on Maui in February 2024, and 10 additional fast-chargers are planned for the state; the next one will be installed this year at Aloha Tower on O‘ahu. “EV adoption is a critical aspect of the state’s decarbonization, resilience and energy independence goals,” says state Rep. Nicole Lowen, who serves as the chair of the Committee on Energy and Environment. “With EV ownership rapidly increasing, it’s important to put policies in place to support the deployment of EV charging infrastructure and to ensure that the clean transportation transition is equitable, with charging options that are available to renters, condo dwellers and others who might not have easy options to charge at home.”

Plug-in Hybrid Electric Vehicles: These vehicles have internal combustion engines with electric motors and batteries. They are charged using outlets or charging stations, and their internal combustion engines (gasoline engines) allow for extended range. Popular PHEVs: Toyota Prius Prime and Mitsubishi Outlander PHEV. Hybrid Electric Vehicles: These vehicles use a combination of internal combustion engines and electric motors to improve fuel efficiency. Unlike PHEVs, they rely solely on regenerative braking and the internal combustion engine to recharge the battery and cannot be recharged from an external source of electricity like a charging station. Examples of HEVs: Toyota Prius and Honda Insight.

2 0S 2 4 65 53 H AWA I I B M U SAY I N ES

ILLUSTRATION: JEFF SANNER

J U LY 2 0 2 4

BY K AT H RY N D R U RY WAG N E R

F I R E P R E VE N TI O N IMAGES: GETTY IMAGES

BE PREPARED Wildﬁres are on the rise in Hawai‘i, but there are proactive ways to protect your home and neighborhood

NLIKE IN OTHER PARTS OF THE UNITED STATES, WILDFIRES HAVE NOT BEEN A LONGTIME FEATURE WITHIN HAWAI‘I’S ECOSYSTEM. But changes

in land use, population and climate have escalated fire risk in the Islands, “literally in two generations,” says Andrea “Nani” Barretto. She is a co-executive director at the Hawai‘i Wildfire Management Organization, a nonprofit based in Waimea. “In terms of our behaviors and understanding, we have a lot to catch up on.” Additionally, fighting fires can be more difficult in Hawai‘i. “It’s not only trying to get resources from the continental U.S., but even sharing resources like an engine truck from island to island,” says Michael Walker, the state’s fire protection forester at the Department of Land and Natural Resources’ Division of Forestry and Wildlife. However, wildfires “are not like other natural hazards,” says Barretto. “We can control where wildfires go, unlike hurricanes.” We can also predict where wildfires may travel. The majority of homes are ignited by embers that fly through the air. Piles of leaves that accumulate in certain spots in your yard or on your roof, these are good clues to where wind would spread a fire. The good news is, says Barretto, “There are a lot of proactive steps residents can take ahead of time to protect their homes, yards and neighborhoods from wildfire.” Firefighting should be seen as the last line of defense, according to Barretto. “There’s a myth that the fire fighters can just come out and take care of it. When a wildland fire turns into a structure-to-structure fire, that is a conflagration, and they won’t be able to keep every home safe. It’s really up to the resident to keep their home and yard fire-resistant. Because wildfires are a new reality; they aren’t going anywhere.” Here are six ways to fortify your home against wildfires.

HARDEN THE FIRST ZONE The first five feet around your home is a crucial zone, says Walker. Since homes are often ignited by ember showers, you want an area where there is nothing for embers to ignite. Envision smooth river rocks and minimal plantings, for example, rather than a bunch of bushes surrounded by tree-bark mulch. Pavers and gravel are other noncombustible options that can be used close to the structure.

SCHEDULE MAINTENANCE Just as we have regular cleaning tasks around the interior of the home, Barretto suggests a weekly tidying of exterior areas. “You want the yard to be lean, clean and green,” she says. That means minimizing fuel sources and keeping what remains moist. Remove weeds and debris such as dead leaves and branches from your yard, roof, carport and lānai, and clear any vegetation out from under steps and other surfaces. Mow grass to a low height. Keep gutters clean. Prune low-hanging branches so that nothing is lower than 6 to 10 feet off the ground. “There has been some concern with people having trees in their yard. It’s fine to have trees; it’s how you maintain them,” says Walker. Lower hanging limbs, he explains, are ladder fuels that can spread flames upward. You don’t want crispy-dry plants, so keep your yard’s irrigation system maintained and active. You can also investigate using drought-resistant plants or xeriscaping to reduce the need for watering.

H AWA I I B U S I N ES S

IMAGES: GETTY IMAGES

3 PICK UP CLUTTER

“A lot of times in Hawai‘i, we have the surfboards, the one-man canoes, the lumber for the projects, and you lean them against the side of the house,” says Nicholas Tanaka. He is a public education officer and fire inspector with the Maui Fire Department’s Fire Prevention Bureau. “Removing the fuel from the area around your house is a best defense,” says Tanaka. That includes items like propane tanks or stacked firewood. Limit combustibles like outdoor furniture and planters in those first 5 feet around the home, suggests Barretto. Minimize the use of wood lawn furniture and swing sets and leave plenty of space between them. Table umbrellas, and accessories like shades, screens and even natural fiber doormats, can catch fire too. Select materials that are more fire-resistant, like a rubber doormat.

MINDFUL 4 STAY OF MATERIALS Whether constructing a new home, or renovating, building materials matter. Go for glass skylights, for example, rather than plastic or fiberglass versions that might melt if embers land on them. Choose aluminum gutters over plastic versions, and for fences, use metal rather than wood.

J U LY 2 0 2 4

5 BE READY TO GO

Window size is a factor too, according to Tanaka. “Bigger windows will break faster in heat because of thermal expansion.” Invest in good double-paned windows, he suggests. Also, any hollow spaces, such as eaves, soffits (the connecting material beneath eaves) and vents should be covered with a 1/8-inch mesh, to repel embers. Building a wildfire-resistant home can be done for roughly the same construction costs as a typical home, and many such homes have additional benefits such as reduced maintenance or longer lifespan, according to research conducted by Headwaters Economics, a Montana-based nonprofit research group focused on community development and land management. Fire-resistant roofing options include composition shingle, metal, clay or cement tiles; for exterior walls, fire-resistant building materials include cement, plaster, stucco and masonry. Retrofitting an existing home can be more costly than building new, with components such as the roof and windows adding significant expense, according to Headwaters’ research. However, “if you are doing an upgrade to your home, that is a good opportunity to invest in wildfire safety, because you can kill two birds with one stone,” says Barretto. Your top priority should be a fire-resistant roof, as the large surface area makes it particularly vulnerable to catching fire.

“The best defense against what people are concerned about – structural ignition – is nothing you need to buy,” says Tanaka. “We want to be prepared and it can be as simple as a go bag. Have some water, a couple changes of clothes, medications and important documents in something you can easily evacuate from your house,” he says. He adds that mental preparation and acceptance is important, too. “Be prepared to say goodbye to what you know,” he says, “and only take what you really need to have.”

6 CREATE COMMUNITY

Walker encourages people to join a Firewise program. “It’s a nationwide program where you can get your community assessed; it’s a great way for folks to get to know each other, discover risks, and find out who is elderly or disabled, who might need help with their lawn maintenance or evacuating in an emergency. You can protect your community as a whole.” You can, as a community, also figure out evacuation routes. Ideally, plan for at least two routes out of the neighborhood. On Hawai‘i Island, Erin Harner is a Firewise team leader for the Pu‘u Anahulu community, a Kailua-Kona neighborhood of 150 homes. She became certified for the volunteer position in 2020. She and her fellow volunteers typically throw one event a month, such as “chipper day,” where neighbors were asked to collect dry leaves and dead branches, and a chipper company came through and turned the waste into mulch. Another month, they hired a big dumpster for green waste, and neighbors piled it high. “Pulpy

F I R E P R E VE N TI O N

stuff, like bananas, or agave, or trimmings from bushes,” says Harner. “We filled that dumpster up three times. People love it. You find something they need and want, and then they will participate.” Sometimes, the assistance is more personal, like the time volunteers got together to help an elderly resident clear an overgrown vacant lot next to her home. And the volunteer fire department has assisted with training. Harner has also received training from the Hawai‘i Wildfire Management Organization’s Wildfire Home Risk Assessor Program, which helps homeowners spot risk potential. “Nani got about 50 people to show up in Kona from four islands; we had two days of training, and then Zoom meetings afterward to continue the education,” Harner says. The free risk assessments take about 30 to 60 minutes; request one at the HWMO’s website (linked at tinyurl.com/fireassess). “I’m telling my neighbors, who I play pickleball with, ‘Let me come do an assessment,’ ” she says. She notes that after a large fire, there’s a lot of attention and concern about the topic, but then community interest may dwindle. “We had a big fire behind our community a few years ago,” she says, “and people were freaking out. About 100 people came to our next meeting. The last meeting we had, there were only 20 people there.” As Barretto notes, “There is a role for everyone in fire prevention. Fire is complex, and 99% of wildfires are started by people. It’s a human issue – a human disaster. The only way to solve it is through the efforts of humans.”

H AWA I I B U S I N ES S

Congratulations To Our Top Performers Hawaii Business Magazine 2 0 2 4 TO P P E R F O R M E R S

Big Island of Hawaii DAISUKE “KAI” IOH REALTOR® Broker

KRISTINA VAUGHN-HAZARD REALTOR® Salesperson

EMIL KNYSH

NATE GADDIS

TONY PINKERT

REALTOR® Salesperson

MAGGIE ZHANG

REBECCA HIRSCH-KELIIHOOMALU

REALTOR® Salesperson

REALTOR® Broker

MOLLY HARRIS

TOM LORATTA

REALTOR® Salesperson

REALTOR® Broker

BILLY ECKERT

HAUNANI SULLIVAN

PANCHO SULLIVAN

REALTOR® Salesperson

BRADY BEYERS

HEATHER FORD

SEAN AHEARN

REALTOR® Salesperson

REALTOR® Broker

HANNAH SIROIS

JIM KARLOVSKY

SUSAN HIGGINS

REALTOR® Broker

CHELSEA DIMIN

DEANNA DAVIS

DIANA RODBOURN

KLAUS SIMMER

REALTOR® Broker

REALTOR® Salesperson

REALTOR® Broker

CHRISTOPHER BARCA

DEBBIE ARAKAKI

ERIC LITTLEJOHN

ROBYN CURLETTI

REALTOR® Broker

DAVE FUTCH

DENNIS RUSH

JENNIFER EDWARDS

REALTOR® Salesperson

REALTOR® Broker

ALESIA BARNES

JASON CAREY

LISA CAMACHO

MICHAEL SHOWER

REALTOR® Broker

REALTOR® Salesperson

REALTOR® Broker

REALTOR® Salesperson

ANNE HOGAN PERRY

JASON SUBT

MAGGIE HUANG

RUTHIE KAMINSKAS

REALTOR® Broker

REALTOR® Salesperson

REALTOR® Broker

REALTOR® Salesperson

JAMES CHAN

JON YAMASATO

MALIA SIU

REALTOR® Broker

YVONNE JARAMILLO AHEARN

REALTOR® Salesperson

KELLY SHAW REALTOR® Broker

Kauai

Maui

Oahu

REALTOR® Broker

C o m p a s s n a m e d # 1 B ro ke ra g e i n t h e U. S . *

Compass is a licensed real estate broker and abides by Equal Housing Opportunity laws. All material presented herein is intended for informational purposes only. Information is compiled from sources deemed reliable but is subject to errors, omissions, changes in price, condition, sale, or withdrawal without notice. No statement is made as to the accuracy of any description. All measurements and square footages are approximate. This is not intended to solicit property already listed. Nothing herein shall be construed as legal, accounting or other professional advice outside the realm of real estate brokerage. *Source: RealTrends 3/9/24

SPECIAL PROMOTIONAL SECTION

TOP PERFORMERS in

REAL ESTATE 2024

Hawaii Business Magazine identified the leading real estate companies and invited them to submit their Top Performers. This section profiles many of these Top Performers in real estate. Consider these agents and companies when preparing to make your next real estate transaction. Top Performers List P.73

Top Performers Profiles P.76

We’re helping build the foundation for affordable housing. It starts with our affordable housing program, which aims to help customers get access to the mortgage products and resources they need to make their dreams of home ownership a reality. But our commitment doesn’t end there. We’re also actively working to drive solutions to improve home affordability, increase home ownership, and address Hawaii’s housing shortage. To learn more, visit cpb.bank/Insights

Top Performers in Real Estate List

SPECIAL PROMOTIONAL SECTION

2O24

The Top Performers

ALOHA SOTHEBY’S INTERNATIONAL REALTY

BETTER HOMES AND GARDENS REAL ESTATE

COLDWELL BANKER ISLAND PROPERTIES

DOREEN TRUDEAU

ERIN CLAPPER

DANI DOOLEY ANNE ELIASON LAURA E. LYNCH

MACARTHUR & LAI GROUP

MICHELLE R. BOSQUE

ROSE DELFIN

JANA DEAN SARIBAY

GARRETT GRESHAM

LAUREN NOTTAGE HOGAN

ILONA COFFEY

BRIAN AXELROD

ROBERT W. DENNISTON

DIANDRA J. DICKINSON

CHRISTOPHER STIMAC

JAMES SULLIVAN

PAT HALPERN

ZITA ANNEN

BERKSHIRE HATHAWAY HOMESERVICE HAWAI’I REALTY

TEAM WONG HAWAII

LECTIE ALTMAN

TEAM HAWAII

KELLY LA’A

BRADLEY MCCANN

SCOTT D. LARIMER

CAROLE KAILI DALY

JOELLE “JOEY” FOTI

LIANE M. FREITAS

CARON B REALTY

KELLY LIBERATORE

CARON B. DAVIS

SHANNON FRENCH

GABRILYN LEE

DEBBIE WEBB

GERALDINE SUPAPO

ROBERTA CHARLES

JESSICA WHITE

COLDWELL BANKER REALTY

COLDWELL BANKER ISLAND PROPERTIES

TRACY ALLEN

ANDREW LEONG

DOLORES PANLILIO BEDIONES

BRANDON LAU

DAVILYN YROJO

DENISE FISHER

DEREK KAMM

JOCELYN OKUDARA

KIM SHIMONISHI

LOREN PULICE

MAVIS NELLAS

SUSAN BOROCHOV

GEOFFREY J COOK

BETTER HOMES AND GARDENS REAL ESTATE

DANO SAYLES

MARY ANNE FITCH

TEAM KIRIU

PAUL FERRALL

THE MOODY TEAM

MAX BLAIR

SCOTT ADAMS

GARY J. MOOERS

TEAM SONG

EVAN HARLOW

TEAM TAKAMORI

RAYMOND S. CHIN

WILL TANAKA & LEONIE LAM

ROGER R. PLESKI

MEI PANG

KIM INSLEY-MORRELL

JEFF CHAR & TARYN LOO

FRANK H. N. SCHENK

TEAM LEE

HOWARD MEGURO

BRETT AKA

MATHEW NGO (R)

MARCO A. SILVA

MARGARITA MUNDEN (R)

KONA CARLA WOMACK

KIM WONG BALISACAN (R)

GLENN M. TAKASE

JOSHUA MUN (RA)

SOPHIA A. YUNIS

MICHELLE DOO VAN RAFELGHEM (RA)

JAMES G. BATOL

SUE JO (R)

NICOLAAS SCHENK

DIANNE BOSWORTH (R)

HANALEI DE REGO

JUDY C. L. HWANG (R)

MARY M. BEDDOW

STACY PARIS (RA)

RACHEL BARNETTE (R)

O‘AHU

MAUI

DIANE O. ITO

MARIA KAWANANAKOA

TOMMY KIM

BETH CHANG

TEAM MIKIKO TERAHIRA

ANNE OLIVER

TEAM TESS DE JESUS

TEAM MELINDA PINTER

RICK OLIVER

ISLAND KEY:

COMPASS

MICHAEL SHOWER

JASON SUBT

ANNE HOGAN PERRY

JAMES CHAN

MAGGIE HUANG

ALESIA BARNES TEAM

TEAM SIU+CAMACHO

JON YAMASATO TEAM

AHEARN TEAM OAHU

CAREY GROUP

RUTHIE KAMINSKAS

DENNIS RUSH

CHELSEA DIMIN

DEBBIE ARAKAKI

CHRISTOPHER BARCA

DAVE FUTCH

DIANA RODBOURN

ROBYN CURLETTI

KLAUS SIMMER

JENNIFER EDWARDS & ERIC LITTLEJOHN

HAWAI‘I ISLAND

KAUA‘I *Names in BOLD are profiled in section

H AWA I I B U S I N ES S

2O24

Top Performers in Real Estate List

COMPASS

CORCORAN PACIFIC PROPERTIES

HAWAII LIFE

DEANNA DAVIS - ‘OHANA REAL ESTATE TEAM

DONNA RICE

MICHELLE WOOD

TOM LORATTA

REBA ROY

PETE ARNOLD

TONY PINKERT

SHARON CARLSON

JOSH JERMAN

KRISTINA VAUGHN-HAZARD

RUTH MARVIN

LESLIE SMITH

KELLY SHAW

KEPA KRUSE

DAVE RICHARDSON

MOLLY HARRIS

FRAN MCDONALD

TOM TEZAK

REBECCA HIRSCH-KELIIHOOMALU

TINA WILCOX

PAMELA READER

NATE GADDIS

KATY FOXWELL

MAGGIE ZHANG

PHILIP BOOYE

EMIL KNYSH

DAISUKE “KAI” IOH

SUSAN HIGGINS

SEAN AHEARN

BILLY ECKERT

JIM KARLOVSKY

PANCHO SULLIVAN

HEATHER FORD

BRADY BEYERS

HAUNANI SULLIVAN

HANNAH SIROIS

CORCORAN PACIFIC PROPERTIES

STEPHEN CIPRES

MARY LAVOIE OLSON

BRIDGET TOWNSEND

ELIZABETH “BETH” MAKANANI

SPECIAL PROMOTIONAL SECTION

EQUITY HAWAII REAL ESTATE

NICHOLE EHRBAR

FIVE STAR REALTY, INC.

RUTH MANZANO JAVIER

QUOC HUYNH

VINCENT LAO

KY LAO

BRIAN CHUA

CARMEN ZHOU

THOMPSON PHMA

MILLY LIN

SUMMER XIE

NORADEL MANZANO

FORWARD REALTY

TREVOR BENN

RYAN ODA

BILL WARD AARON CRAWFORD KAREN MAYER SEAN MELTON HEIDI BERTUCCI TERRA GARRIGUS JO FRASIER MICHELE NAKAGAWA JEANNE DUNN BLAISE NAKAGAWA LEWIS NGUYEN ROBIN BOOLUKOS AMY WISTHOFF-MARTIN GREG ANDRASICK YVONNE KHOURI-MORGAN MICHELLE RICHARDSON TRACY ABRAMS HAWAII LIFE KEVIN SHIRAKI

KEVIN WALMSLEY

JENNI LEE

JULIE GARRIS

ANNIE MENDOZA

CYNTHIA NASH

DON AUSTGEN

CATHY POSSEDI

WAILANA HERBST

SEAN GINELLA

JON MCCUMSEY

DAN MADDEN

JEFF CALLEY

JOHN CLIMALDI

TIM MIRA

DAVID LUNDSTROM

J U LY 2 0 2 4

NOEL PIETSCH SHAW

JEFF SIMON

JAI JIMENEZ

ANNA SEVERSON

BRAD MACARTHUR

CARRIE NICHOLSON

JAMES ALLISON

DENISE NAKANISHI

MIKE DESPARD

JAN NORES

ERIKA STUART

RENEE HILL

STEPHEN HURWITZ

LESLIE OXLEY-FRIEDRICH

JAKE CHANCER

NEAL NORMAN

BEN WELBORN

TIFFANY SPENCER

LAUREN PINGREE

LYNDA GILL

JILL CAISEY

AMY MARVIN

SUSAN BLAYLOCK

JUDY SHIROMA

AMY FRAZIER

ISLAND SOTHEBY’S INTERNATIONAL REALTY

COURTNEY M. BROWN

RYAN MACLAUGHLIN

WENDY R. PETERSON

MINO MCLEAN

MARK JACKSON

SAM UTLEY

DEBORAH VIAL

ELENA PANIGADA

HEIDI DOLLINGER

ROB SHELTON

Top Performers in Real Estate List

SPECIAL PROMOTIONAL SECTION

2O24

The Top Performers

KELLER WILLIAMS HONOLULU

THE IHARA TEAM

TONGG + PARTNERS

TEAM LALLY

TANIGUCHI & ASSOCIATES

KINA KNISLEY

CATHERINE PENNELL

LEILANI KUHAULUA

SEAN SONODA

THE OAHU GROUP

SHANNON FELICIANO

KELLER WILLIAMS REALTY MAUI

DEAN OTTO

ALOHA GROUP MAUI

SARA FOX & ASSOCIATES

THE 808 TEAM

KAREN OLSEN

CHRIS HAIGH

VAN FISCHER

LARA SCHOEPPNER

MAUI LUXURY REAL ESTATE TEAM

JOYCE MITCHELL-MYNAR

KW BIG ISLAND – KELLER WILLIAMS REALTY

SAMUEL SCHAUS

CHIAKI YAMADA

LEIOLA AUGUSTINE

TANYA KLETT

BRENDAN ALCISTO

DAN POLIMINO

LINDA WILLIAMS

BHERIN BROWN

LISA VELASQUEZ

JTEAM HAWAII

LIST SOTHEBY’S INTERNATIONAL REALTY

ESTHER PARK KUSUNOKI

SCOTT K. STARTSMAN

WANIDA TIENCHAI

HEATHER SELVITELLE

DREW READ

SEIKO ONO

AKIMI MALLIN

MARI HIRANO

AILEEN RODRIGUEZ-CHIZER

YUSAKU INOUE

INTERNATIONAL TEAM

LOCATIONS HAWAII

STEPHANIE L. CHAN

PREMIER ISLAND PROPERTIES

CINDY WILD

REAL BROKER LLC

KELSEY CHARLES

RE/MAX KAUAI LIVING BROKERED BY RE/MAX HONOLULU

KYMRY PEREZ

YVONNE SUMMERFIELD

BILL THESKEN

ISAAC FIERRO

JULIANNA STRASSER MEGUMI N. NEKOTANI

RE/MAX HONOLULU

CANNIE CHUM

SHANNON SEVERENCE

CARI L. TANABE

PERRY KUNISHIGE

JOHN QUINDARA

VINEETA JETLEY

BERNIE TONG

RAJIV JETLEY

RICHARD O. LINKE JR.

MIN YONG

LINDSEY ITAMOTO

ROBERTA WAKISAKA-FELLEZS

CORY TAKATA

MARCUS REALTY

KEVIN NISHIKAWA

JOHANA ALLISON

THERESA COUTANT

LEE OHLSON

COLLETTE KAMA

PAMELA MAEDA

LORRAINE FUKUMAE

NICK KAWAKAMI

SUE BROWN

CHARLENE IKEDA

HILARY BROWN

JOY YONEMURA ODA

TIM BROWN

LESLIE MCCABE

ANN NOGUCHI

JAMIE APUNA

SUE BROWN REALTY & ASSOCIATES

ROY MATSUI

MAUI LUXURY REAL ESTATE LLC

BLAKE KESSNER - BIC

CLINT HANSEN

BOB HANSEN

KONA RESORT PROPERTIES

VELVA RIBBLE-PADGETT

CAROL RUSSELL

GLADYS & SCOTT BARAN

MAUI REAL ESTATE ADVISORS

KRAIG A. LEE

BRYN KAUFMAN

KNUTSON & ASSOCIATES

SUZANNE PATTERSON R, PB, CFP

OAHURE.COM

KUKUI`ULA REALTY

SUZANNE M. HARDING

KENNETH M. “KEN” HAYO

JEFF SKINNER

ROBERT H. “ROBBIE” DEIN

ISLAND KEY:

O‘AHU MAUI HAWAI‘I ISLAND KAUA‘I *Names in BOLD are profiled in section

H AWA I I B U S I N ES S

2O24

Top Performers in Real Estate

O‘ahu

SPECIAL PROMOTIONAL SECTION

TOP PERFORMER

Myron Kiriu Realtor®, CEO, Owner, RB-17242

yron Kiriu has over 34 years of Hawai‘i real estate experience and is consistently one of the top 5 agents in the state. Having successfully closed over 2,450 transactions, Myron works diligently with his “client first” approach to real estate. He utilizes a very talented team of real estate professionals and the latest technology to effectively service each of his clients based on their unique needs. He is honored to be included among Hawaii Business Magazine’s Top Performers this year and the past four years. Myron is a 12-year recipient of the Top 100 Realtor award, the Better Homes and Garden Real Estate® (BHGRE) award for #1 team in the Nation; was also named #1 Realtor on O‘ahu by Hawaii Business Magazine; and was voted one of “Hawaii’s Best” Realtor eight years by Honolulu StarAdvertiser readers. A UC Berkeley alumnus and former CPA with KPMG Peat Marwick (Honolulu) and PriceWaterhouse/Coopers (San Francisco), Myron brings a wealth of experience and a keen financial insight to every transaction. Myron is the CEO and co-owner of BHGRE Advantage Realty along with his wife and business partner Ambur Kim Kiriu. While leading the company

for the past 20 years, the firm has consistently received a host of accolades: Recognized as one of Hawai‘i’s “Best Places to Work” by Hawaii Business Magazine; voted one of “Hawaii’s Best” Real Estate Firm 13 years by Honolulu Star-Advertiser readers; Voted “Best of Honolulu” Real Estate Firm by Honolulu Magazine readers 11 years; and received the BHGRE Most Productive Brokerage Award for the past 7 years. “I’d like to give a great big mahalo to our amazing clients for their trust in us and for allowing us to be part of their lives. Our commitment to our clients goes back over 34 years. Ambur and I had a vision to create a company that placed our clients’ interest as its top priority and have carefully built a team and a company that have the same heart and shared values. We’d like to thank and share this honor with our Real Estate Agents and the Support Staff at Better Homes and Gardens Real Estate Advantage Realty. To our fellow agents, thank you for working with us as we all strive to make our clients’ dreams come true. As always, I want to give a special thank you to my wife Ambur who has been a constant source of love and support to me. Without Ambur, none of this would be possible.” –MYRON

Better Homes and Gardens Real Estate Advantage Realty Kahala Mall, Upper Level 4211 Waialae Ave., Box 9050, Honolulu, HI 96816 (808) 864-9000 | myronk@betterhawaii.com MyronKiriu.com

J U LY 2 0 2 4

O‘ahu

SPECIAL PROMOTIONAL SECTION

Top Performers in Real Estate

2O24

TOP PERFORMER

Karin Moody Owner, Principal Broker, Realtor® | RB-19578

Meme Moody Broker-In-Charge, Realtor® | RB-22780

“M

Servicing clients island-wide they believe in providing the highest level of service and are dedicated to evaluating each of their clients’ unique needs while preserving confidentiality.

ahalo to our Clients, family and friends for their support! We love what we do and couldn’t imagine a career other than real estate. We are lucky to have been given this chance and responsibility to put people into homes in Hawai‘i and guide them through the entire real estate process. We fiercely protect our clients, their vision and their real estate goals.” Ranked as one of the Top 6% of Teams Nationwide in the Better Homes and Gardens Real Estate Network, Karin Moody and Meme Moody are a full-service mother and daughter team that brings a new level of professionalism and service to O‘ahu real estate and their clientele. With over 30 years of combined experience in O‘ahu real estate, The Moody Team leads the brokerage’s North Shore office at the Hale‘iwa Store Lots with Karin as the owner and Principal Broker, and Meme as Broker-In-Charge.

Just Listed | 59-791 Alapio Road, Haleiwa | Offered at $3,400,000 fs

Karin Moody (808) 392-7410 KarinM@BetterHawaii.com moodyteamhawaii.com

Meme Moody (808) 741-3835 Memem@betterhawaii.com moodyteamhawaii.com

H AWA I I B U S I N ES S

2O24

Top Performers in Real Estate

O‘ahu

SPECIAL PROMOTIONAL SECTION

TOP PERFORMER

Brett K. Aka RS-75473

rett is a dedicated Real Estate Agent, with a unique approach to real estate. As a former Manager in the Honolulu Advisory Services practice at Ernst & Young, he has the strategic negotiation skills necessary to set him apart in the industry. His “advisory over sales” approach” focuses on deep market analysis and truly putting his clients’ best interest in mind. He understands how technical real estate in Hawai’i can be and is passionate about managing risk through engagement with other professionals (i.e. geotechnical engineers, attorneys, subject matter experts, etc.). He strongly believes that technology will continue to change the real estate industry and is passionate about implementing innovative marketing strategies to leverage this. Brett and his team have consistently ranked as top performers in Hawai’i, which includes ranking as a high producer in the nationwide Better Homes & Gardens Real Estate national network. However, Brett is most proud of his client service awards. He has been awarded Honolulu Magazine’s Best in Real Estate for over 10 years, which is based on personal recommendations for customer service and satisfaction. Additionally, he is the winner of the

Honolulu Board of Realtors Aloha ‘Aina REALTOR® Winner, which is awarded to REALTORS who have gone above and beyond in service to their clients and who maintain the highest ethical standards. Finally, Brett is a proud community supporter as an Aloha United Way (AUW) Society of Young Leader’s Board Member, former AUW Board Member, Advantage Kokua Scholarship Board Member, and Child & Family Service Guild Member. During his free time, Brett enjoys spending time with family, hiking, paddling, trying new restaurants, watching rugby, and traveling. Aloha! I can’t express enough gratitude to my family, friends, and clients for their continued trust and support! I’m inspired that people appreciate an “advisory over sales” approach and am passionate about helping families talk about their longer terms goals and plans for real estate. I feel blessed that this industry has allowed me to have so many meaningful conversations and build long-term relationships. I’d also like to acknowledge all of the support from my BHGRE Advantage Realty Ohana. We are truly trying to push real estate to the next level! –BRETT

Better Homes and Gardens Advantage Realty (808) 753-3923 | bretta@betterhawaii.com akahomeshawaii.com @brett— aka Brett K. Aka, Oahu Real Estate

J U LY 2 0 2 4

SPECIAL PROMOTIONAL SECTION

TOP PERFORMER

O‘ahu

Top Performers in Real Estate

2O24

Sue Jo Realtor, SRES, RB-23897

ue consistently earns recognition as one of Hawaii’s top real estate performers. Clients explain that Sue’s success is evident as her dedication for excellent service, integrity, vast insight in anything home-related, and wealth of experience in Oahu’s dynamic real estate market is unparalleled. Sue’s focus is to give her clients a personalized experience in every interaction, tailored to individual needs, goals, and circumstances. Her commonsense approach to high-stake situations along with a deep understanding of Oahu’s unique real estate landscape puts clients’ minds at ease as they navigate transactional complexities. Sue is her clients’ trusted home advisor rather than just their real estate agent. “My success is not just about real estate transactions; it’s about making a positive impact on people’s lives. I am incredibly grateful for the trust my clients, colleagues, and our community place in me.”

TOP PERFORMER

Better Homes and Gardens Real Estate Advantage Realty (808) 253-8477 | SueJ@betterhawaii.com www.SuesHIHomes.com

Mathew Ngo REALTOR-BROKER® RB-20704

athew Ngo focuses on building long term relationships with his clients. Ensuring that all Mathew’s clients receive his personal touch in every transaction is of the utmost importance. Mathew communicates with his clients on a regular basis and updates them on all facets of his work for them. Mathew knows Honolulu, and surrounding neighborhoods, and familiarizes himself with the fast changing marketplace and provides the latest technologies to promote his sales locally, on the mainland and globally. Mathew’s focus is purely on the client’s needs and wants, and delivers with the utmost precision. His unique ability to listen and understand your needs and desire, and even fears, is why Mathew is proving to be one of most valuable agents on Oahu.

Better Homes and Gardens Real Estate Advantage Realty (808) 222-7183 Mathew@MathewNgo.com www.MathewNgo.com

H AWA I I B U S I N ES S

2O24

Top Performers in Real Estate

O‘ahu

SPECIAL PROMOTIONAL SECTION

TOP PERFORMER

Caron B Davis RB-16594

aron B Davis is the Owner/Broker of Caron B Realty International and one of the most

experiences for her clients. With over 35 years of real

respected realtors on Oahu. Originally from

estate and sales experience, Caron has become one of

Sydney, Australia, Caron came to Hawaii with only a

Hawaii’s most trusted realtors. She is recognized for her

backpack and $1000. She started her own boutique

exceptional market knowledge, innovative marketing

company to provide a WOW experience for her clients.

strategies, and proven negotiation skills. She has

Caron’s personal and professional values include

received numerous prestigious awards over the years,

individualized service, honesty and integrity, strong

including the Top 100 Realtors Hall of Fame, and has

communication, and prioritization of clients’ needs and

achieved many record-breaking sales across Oahu.

the client relationship. Caron has developed a culture of

Caron is known in the community for her involvement

gratitude, professionalism, and a never-ending quest for

in local charities; her love of tennis, watersports, skiing,

the highest level of service.

and travel; and her focus on her family. Caron’s husband

Caron is a lifelong learner driven by a motivation

of ten years, Doug Davis, is the Broker-in-Charge at Caron

to succeed. She is constantly pivoting to stay ahead

B Realty. Caron’s son is a graduate of Punahou and is

of the market trends, adopt the latest technology,

currently at UH Manoa studying business and playing

and innovate new ways to bring the best results and

tennis for the Rainbow Warriors.

Caron B Realty International (808) 286-5256 | cbdavis@caronb.com www.caronbrealty.com

J U LY 2 0 2 4

O‘ahu

SPECIAL PROMOTIONAL SECTION

Top Performers in Real Estate

2O24

TOP PERFORMER

Tracy Allen Vice President, RA, RS-46610 Global Luxury Ambassador, Luxury Property Specialist, International President’s Premier, Society of Excellence, Top Producer, Coldwell Banker Realty

her design and staging talents to transform the look of your property and then targets potential buyers across major social media platforms and in eye-catching print collateral. Through up-to-the-minute trend data and analytics, she prices the home competitively and times the listing to the most opportune moment. Once a qualified buyer is found, Tracy’s client-centered negotiation ensures an entirely satisfying, financially beneficial outcome. Buyers can expect the same personalized attention as Tracy draws on her regional expertise and Coldwell Banker Realty’s cutting-edge technologies to pinpoint lucrative housing options suited to her clients’ unique wants and needs. Through her extensive professional network, Tracy learns of available properties often before they hit the market, giving her clients a measurable insider’s edge. Tracy also knows that the process can be stressful, so she keeps the lines of communication open as she manages the required paperwork and negotiations. With her unwavering dedication and comprehensive suite of services, Tracy takes her buyers over the threshold and into the home of their dreams. If RESULTS matter, call Tracy today!

racy Allen Knows Real Estate. With 35+ years of experience, stellar credentials and unmatched market expertise, she brings superior results to buyers and sellers throughout Honolulu. When you partner with Tracy, you have a distinct advantage in today’s dynamic landscape. As the #1 Individual Sales Agent in Hawaii and #4 Individual Sales Agent Nationwide for Coldwell Banker Realty, Tracy stands at the pinnacle of the real estate industry. In addition to holding the record for the highest closed residential sales on the island of Oahu, she is a member of the prestigious Coldwell Banker® Society of Excellence, a designation reserved for less than 1% of 100,000+ agents globally. Tracy is the only Coldwell Banker Realty agent in Hawaii to receive this honor not only once but eight times and counting. Tracy is also a certified Global Luxury Property Specialist and Global Luxury Ambassador, fully equipped to oversee the purchase and sale of Hawaii’s finest residences. When it comes to selling your home for optimal return, there is no substitute for skill enhanced by years of experience and a thorough understanding of the local market. Featured Property: 176 Hanapepe Loop, Honolulu, HI Tracy offers all this and more. She leverages

6 Bedroom, 7 Full + 1 Half Bath | Listed at $18,900,000 FS

2023

Coldwell Banker Realty 1585 Kapiolani Blvd., Suite 1010 Honolulu, HI 96814 (808) 927-6415 | Tracy@TracyAllenHawaii.com www.TracyAllenHawaii.com

H AWA I I B U S I N ES S

2O24

Top Performers in Real Estate

O‘ahu

Joi n us for th e 11th an n ual leade rsh i p con fe re nce Hawaii Business Magazine in partnership with First Hawaiian Bank present Hawai‘i’s premier professional development conference. Experience a full-day featuring inspiring, informative and empowering speakers from Hawai‘ i and beyond. Develop and strengthen your leadership skills by attending keynote sessions and workshops while expanding your network. It’s the perfect opportunity to upgrade your toolkit while connecting with other emerging local leaders. Featu re d Keyn ote S peake r:

SPECIAL PROMOTIONAL SECTION

Featu re d Sessions: Friday, July 19 Full Day Conference • CEO Chronicles • The Principles of an Effective Negotiation • Bridging the Gap: Communication Strategies for a Diverse Workplace • Be the Revolutionary: Unconventional Strategies for Success • Rediscovering Hawai ‘i’s Soul • Leveling Up Your Leadership Skills • Team Dynamics: Fostering Inclusive Cultures Through Effective Leadership • Engage, Connect, Learn, Collaborate: Dynamic Roundtable Discussions And more!

Dr. John Scott Head of Learning Design and Strategy at MasterClass

SCA N TO R EG I STE R O R VI S IT HAWAIIB U S INES S .CO M

Ove r 40 local leade rs wi ll s peak i nclu d i ng:

Mark Fukunaga Servco Paciﬁc Inc. 82

J U LY 2 0 2 4

Michelle Kauhane Hawai i Community Foundation

Governor John Waihee III

Bettina Mehnert AHL

AJ Halagao Hawai i Leadership Forum

SPECIAL PROMOTIONAL SECTION

TOP PERFORMER

O‘ahu

Top Performers in Real Estate

2O24

Alesia Barnes CRS, SRES, MRP, CLHMGuild, Top 100

HALEIWA

KAILUA

KAPOLEI

WAIKIKI

lesia Barnes, affectionately known as “Ms. Aloha,” is a real estate broker, entrepreneur, and real estate investor. As one of the top real estate professionals in Hawaii, Alesia is trusted, experienced, collaborative, and passionately dedicated to delivering exceptional results for her clients. Knowing the needs of highend clientele, Alesia prides herself on discretion and the drive to get the deal done. Working alongside an outstanding professional team, Alesia’s vast marketing and advertising expertise, abundant connections, industry partnerships, insider market knowledge, and exclusive client base have rocketed the Alesia Barnes Team into the RealTrends Top 1% of Realtors in the U.S. as featured in the Wall Street Journal. Alesia’s hobbies include real estate:), fitness, golf, skiing, and travel. She is always ready for a new adventure. Alesia is a supporter of animal charities and can be found most evenings walking the Lanikai loop with her 2 little pups. We are ready to go to work for you today!

Compass 4211 Waialae Avenue, Suite 100 Honolulu, HI 96816 (808) 397-7928 | alesia@barneshawaii.com www.alesiabarnes.com

WEEKLY EMAIL NEWSLETTER

Hawaii Business

Personal Finance Report Launching September, 2024

Local and national intelligence for Hawai’i investors For more information please contact your account executive or Co-Publisher Kent Coules at (808) 364−5869 or email: kentc@hawaiibusiness.com. Visit our website: www.hawaiibusiness.com | Connect with us on social media:

HawaiiBusiness

HawaiiBusinessmagazine H AWA I I B U S I N ES S

2O24

Top Performers in Real Estate

O‘ahu

SPECIAL PROMOTIONAL SECTION

TOP PERFORMER

Susan Borochov REALTOR® ASSOCIATE, ABR, CHMS, CRS, GRI Vice President | Global Luxury Specialist | Top 100 Hawaii Business Magazine - Top Performer, 6x Aloha ‘ĀinaREALTOR®’s Award Winner

ften described as authentic, Susan balances work and fun while bringing an impressive energy to represent her buyers and sellers. Born and raised on O‘ahu, Susan has an in-depth knowledge of the market. She has proven results from day one in her career, being recognized as a top producing agent and winning multiple awards for her achievements. Susan takes the time to get to know her clients on a level that’s unique to each of them. This is evidenced by her being the first ever six-time recipient of the prestigious Aloha ‘Āina REALTOR® Award. Only 10 agents per year are given this award which honors and publicly recognizes REALTORS® based on their high level of service and dedication to their clients. She feels fortunate to do what she loves, and she gives all the credit to others. “I am very grateful to my wonderful clients for giving me the opportunity to work with them, allowing me to enjoy my passion,” Susan says. “They are not only my clients, but they have also become my friends. I also want to thank all of my colleagues in this industry for making my job so enjoyable.” Service You Want, Results You Deserve; From Condos to Estates.

“Susan’s EXTENSIVE knowledge of Honolulu real estate, and her vast experience, were INCREDIBLY pivotal in not only superbly negotiating our deal, but throughout the ENTIRE process. Her contacts throughout the service industry here were part of the reason we got a massive credit in the closing for rehab costs! On time, on the ball, and watching your back, simply put, she’s the best agent I’ve worked with in my 25 years of buying and selling properties. I can’t recommend her highly enough.”— DAVID D. “Susan was such a huge help from the beginning to the end. She works from her heart and truly cares. She has an excellent understanding on how to stage and guided us so our home showed well, her negotiating and logic skills amazed to reason with our buyers and she was there making sure our cleaners did a good job to ensure the buyers would move into a clean home. She was not only our REALTOR® but also became our friend. We highly recommend to call her! She is very hands on which direct agents should all be and she tries hard to make it positive for boths sides. I am a business owner, I know what a good and hard working person is and that is Susan Borochov.” — CHARLES K.

“Susan works very very hard to make your dream come true. I highly recommend her for a number of reasons, e.g., unreal work ethic, clear and effective communication, extremely smart and able to problem solve like a pro and has a great sense of humor. Our family agent for life now.” — SPENCER R.

Coldwell Banker Island Properties 3465 Waialae Avenue #101 Honolulu, HI 96816 (808) 478-0330 Susan@susanborochov.com

J U LY 2 0 2 4

SPECIAL PROMOTIONAL SECTION

O‘ahu

Top Performers in Real Estate

2O24

TOP PERFORMER

Malia Siu & Lisa Camacho

re you ready to embark on a journey to find your dream home on Oahu? Look no further than the Siu+Camacho Team, your premier choice for real estate excellence. In 2023, our dedicated team was ranked #2 in volume for Teams at COMPASS* on the vibrant island of Oahu. This achievement reflects our unwavering commitment to delivering unparalleled service and exceptional results to our valued clients. Our team is fueled by the desire to exceed expectations, navigate the market with precision, and ultimately, make your real estate dreams a reality. Why settle for anything less than the best? Trust the Siu+Camacho Team to guide you through every step of your real estate journey with expertise, integrity, and personalized attention. Contact us today and experience the difference with the Siu+Camacho Team – where excellence meets ambition, and your satisfaction is our priority. Let’s make your real estate dreams a reality together. *According to HICentralMLS, January 1, 2023 - December 31, 2023.

Malia Siu

Lisa Camacho

“We can not express how grateful we are for the Siu + Camacho team. My fiancé and I were looking to purchase our first home and the whole process was unfamiliar and extremely overwhelming to us. Having them as our buying agent really calmed our nerves down throughout the entire process because they were with us every step of the way. They made the buying process very easy and was very organized to ensure that we completed all our paperwork and inspections correctly and on time. Their expansive knowledge will guide you in avoiding any pitfalls that may show up and will make sure you get the best value in your purchases. They took very good care of us and resolved any and all issues that came up during the process in a timely and professional manner. It is with my utmost pleasure to recommend working with Team Siu + Camacho for your home buying journey.”

COMPASS–O‘ahu Office 4211 Waialae Avenue, Suite H-8, Honolulu HI 96816 Malia Siu l RB 20592 | (808) 479-8418 Malia.Siu@compass.com Lisa Camacho | RB 23625 | (808) 348-0468 Lisa.Camacho@compass.com www.siucamacho.com

H AWA I I B U S I N ES S

2O24

Top Performers in Real Estate

O‘ahu

SPECIAL PROMOTIONAL SECTION

TOP PERFORMER

Ruth Manzano Javier Realtor-Associate RS-74535

uth is a highly accomplished and respected figure in the real estate industry, known for her exceptional sales acumen, unwavering professionalism, and extensive knowledge of the market. Ruth has established herself as a prominent leader and an expert in her field. Her dedication, strategic thinking, and commitment to excellence have propelled her to the top of the real estate industry. Throughout her career, Ruth has consistently achieved remarkable success, earning numerous accolades and recognition for her outstanding performance. Among many awards and honors she has received, Ruth has been recognized as one of the Top Producers for Hawaii Business Magazine as well as featured on the Real Producers magazine, highlighting her commitment and excellence in the real estate industry. Her consistent performance and ability to close complex deals have made her a trusted advisor for both buyers and sellers. Ruth’s remarkable sales volume is a testament to her unparalleled work ethic and unmatched expertise. Throughout her career, she has successfully closed over 300 transactions, with a total sales volume exceeding $200 million. Her ability to navigate the intricacies of the real estate market, coupled with her deep understanding

of client needs, has enabled her to deliver exceptional results and secure countless successful deals. As Ruth continues to excel in her career, she remains focused on surpassing her clients’ expectations, staying abreast of the latest market trends, and continuing her professional development. Ruth is committed to providing a seamless process to what is usually daunting for many people who speak English as a second language. Accolades • Aloha ‘Aina Realtors® Award Nominee 2016, 2017, 2018 & 2021 • International Diamond Society Awardee - 2016 • International President’s Circle Award Winner 2017 • International President’s Premier Award Winner 2018 • International President’s Premier Award Winner 2019 • International President’s Premier Award Winner • Hawaii in America’s Best Real Estate Professionals 2020 & 2021 • Five Star Realty, Inc. Top Producer by Volume & Transaction 2022 & 2023 • AREAA A-List 2021, 2022 & 2023 Top Producers

Ruth Manzano Javier, RS-74535 Five Star Realty, Inc. 1500 S. King Street Suite 200 Honolulu, HI 96826 808-753-7211 | ruthiem87@gmail.com

J U LY 2 0 2 4

SPECIAL PROMOTIONAL SECTION

O‘ahu

Top Performers in Real Estate

2O24

TOP PERFORMER

Noradel Manzano RS-75495

oradel “Nora” Manzano, Realtor-Associate, arrived on the Garden Island of Kauai in 1998 from her place of birth, the Philippines. She is a graduate of Kapa’a High School and successfully completed her Associate’s Degree in Computer Business Administration at Heald College in Honolulu. Nora began her professional career acquiring skillsets through various workplace opportunities such as mechanical plan reading for a local plumbing company, learning commercial building systems at a facilities maintenance service provider and as a property manager at Colliers International for the past nine years overseeing industrial, office and retail properties. Each experience contributed to her pathway to the residential real estate industry. In early 2022, Nora did in fact transition into the residential real estate industry and has hit the ground running! Through hard work, dedication and a tireless work ethic, she has had the privilege of helping many people purchase their first-time homes as well as working with families looking to upgrade or downsize to meet their economic or personal needs and move-in

to their new homes. Her passion, communication and commitment to her clients are some of the traits that have led to successful home purchases. She is grateful to her family that has supported her through the years and her sister who is a veteran in the industry for all the guidance, training, and knowledge as she navigates her newfound career in the residential real estate business. Furthermore, to her mentors throughout her career that has mentored, shared their expertise and knowledge for the betterment of her professional career. Thanks to all the clientele that she has assisted and served, who have become part of her family realizing their dreams as first-time homeowners and/or investors. “Nora Manzano is just exceptional to describe. A friendly patient individual who always willing to assist a certain point of inquiries. Her passion as a broker is excellent that I strongly recommend to all my colleagues and aspiring homeowners out there.” ~ JULIET GREFA CARINO

Ruth & Associates brokered by Five Star Realty, Inc. 1001 Kamokila Blvd., #125, Kapolei, HI 96707 808-754-9836 | nora@ruthsells.homes www.ruthsells.homes

H AWA I I B U S I N ES S

2O24

Top Performers in Real Estate

O‘ahu

SPECIAL PROMOTIONAL SECTION

Julianna Garris REALTOR, CLHMS, CRS, Broker-in-Charge; RB-17280

fter thirty years of real estate, Julianna Garris has become an expert on the ins and outs of Oahu’s market. From an industry reliant on fax machines and an MLS book, to amazing reaches enabled by the internet, she has navigated the ever-shifting terrain of real estate with purpose. Julianna adapts to the intricacies of each unique property and their micro market values to provide clients exceptional service. Raised in an environment surrounded by frequent construction and design changes, real estate was a natural fit. Over a dozen personal experiences in construction and renovations sets her apart, giving her unique and valuable insight into the interconnected aspects of a home and how it’s built. Enduring bonds with clients and friends form the heart and soul of Julianna’s business in Hawaii, bolstered by honesty, gratitude, and an intuitive grasp on market intricacies. She is incredibly grateful for the opportunity to have served hundreds of sellers and buyers with their real estate needs.

Anyone who knows success understands that it isn’t something you accomplish on your own. Julianna is incredibly appreciative of the amazing agents, Hawaii Life and Choi Group staff, trades people, escrow companies and other professionals that have made an impact on both her career and her life. “Collectively we are a team and I thank all of you for imparting your knowledge, expertise, and humor over the past three decades.” “Thank you so much for your diligence and perseverance in finding a home that Mike and Kat are very happy with and provides us a place to spend some time with them. You have been awesome through this process. We consider you a dear friend who stuck with us through this long arduous process. We hope to continue meeting with you on our trips to Hawaii.” –LARRY & CINDY KINNEY “Just as Michaelangelo could see through the exterior of his marble blocks to find the hidden masterpiece, Julianna possesses that same x-ray vision in viewing properties.” –ROBERT C. KLAPPER, M.D.

The Choi Group with Hawai‘i Life julie@garrishawaii.com (808) 255-7143 | www.Choi.HawaiiLife.com

J U LY 2 0 2 4

SPECIAL PROMOTIONAL SECTION

O‘ahu

Top Performers in Real Estate

2O24

Noël Pietsch Shaw MBA, S. Realtor-Associate, RS-75888

hank you Hawaii Business Magazine for this nomination and recognition! The strength of the luxury Oahu market continues to surprise us all. As we near Q3 of 2024, it remains a seller’s market on Oahu with extremely low inventory of high-quality single-family homes and luxury condos which makes for an opportune time for homeowners seeking to take advantage of a strong market. For buyers, finding off market private offerings or embarking on remodeling or new build projects to secure quality inventory is often the best option. As these coveted islands and Honolulu become even more sought after as a place of refuge and reprieve, having strategic property criteria and a strong vision for your future home has become especially important for us to execute a successful luxury home search. The past year has taught me that a technology-forward approach combined with a lifetime of local expertise and valuable island-wide connections remain the most powerful means of helping my clientele secure the most successful buying and selling results. As a team, amongst my Hawai’i Life network, we represented the buyer of the highest-priced residential sale on Oahu ever - an off-market gem of course! Feel free to contact me to discuss your Real Estate needs or to work with our team to find your dream home!

SOLD | Kahala | Private Sale (represented buyer & seller)

SOLD $9,900,000 | Park Lane #5704 Honolulu, 96814 3 Beds/3.5 Baths, 2,755 sqft Living, 365 sqft Lanai

(808) 221-8889 noelshaw@hawaiilife.com www.noelshaw.com

H AWA I I B U S I N ES S

2O24

Top Performers in Real Estate

O‘ahu

SPECIAL PROMOTIONAL SECTION

Pete Arnold RA RS62215

hen I was a little kid I found a couple hundred small cookbooks in an alley close to my house. They were about the size of a paperback book. I cleaned them and put one in each of the brown paper bags that my Mom used for my school lunches. Then I picked all the ripe avocados on our tree and added two to each bag. I piled all the sacks in my wagon and went door to door in the neighborhood and sold them.............then I bought myself a bike. The knack of finding things has been consistent throughout my life. It has taught me that the resources in my toolbox are probably different from most other people; yet they serve me well in both my work and my life. When I’m working with Buyer Clients it’s important for us to get to know one another beyond real estate. Learning what’s important to the Buyer is a necessity to me. It’s essential to establish a trust between myself and my Buyer Clients and we do that working as a productive team. I know that most Buyers are making the largest single purchase of their lives and I want to honor that. The same is true for Seller Clients. Each property is unique. Properties have a personality and as a Seller’s agent, I find what that is and how to translate that to potential buyers and agents.

When you like what you do, working hard is really not so hard at all. I like what I do. I like to help people find their dream home. And I like to help others move on from a home to start a new adventure. It all comes back to finding things. Being an Agent with Hawaii Life helps make me who I am as a Realtor. They complete me. Hawaii Life provides its agents and Brokers with creative and thoughtful tools so that we can best serve our Clients. Our reach is global. Our Brokers are special. Our Owners are brilliant leaders and innovators in the field of real estate. I’m lucky I found them. “Pete Arnold is the best real estate agent I have ever worked with. Over the last three years Pete has helped me purchase two beach-front properties. As wonderful as that is, it’s not the properties Pete helped us purchase that sets him apart. It’s the properties he helped us avoid purchasing. From our first interaction, Pete was focused on what was best for us, not him. This meant that sometimes he had to make the hard but honest recommendation to stay away from a properties when he felt like we could do better. I trust Pete to always have my back as he has proved himself again and again to be a man of integrity and honor. Plus, it doesn’t hurt that my kids love his jokes.” -LLOYD ROBERTS

Hawaii Life Real Estate Brokers 2863 Kalakaua Ave., Suite #6 Honolulu, HI 96815 (808) 392-9884

J U LY 2 0 2 4

O‘ahu

SPECIAL PROMOTIONAL SECTION

Top Performers in Real Estate

2O24

Karen Mayer Realtor®, RB-20538, ABR, MRP, CLHMS, SRES, PSA, HSE

aren Mayer has been representing home buyers and sellers of O‘ahu beach communities for over 15 years. A graduate of North Carolina’s Duke University, she grew up in a small coastal town in Connecticut, giving her a blend of New England’s discipline and the southern spirit of cooperation, loyalty and perseverance. She brings her clients a lifetime of entrepreneurial experience, marketing expertise and fierce competitive dedication to getting the job done and doing it right; always focusing on setting a higher bar and being the best in the market. With decades of in-the-trenches marketing expertise, Karen possesses the skills necessary to leverage market knowledge and is known for her keen valuation instincts and attention to detail. Karen’s clients say that she is “cool-headed, professional, strategic and patient.” “We believed she had our best interests first.” “She really cares about her clients and wants to see them happy.”

Corcoran Pacific Properties 419-B Kuulei Rd, Kailua, HI 96734 (808) 286-9861 karen.mayer@corcoranpacific.com EliteOahuHomes.com corcoranpacific.com

Shannon TKS Feliciano Jr. RS-69571

hannon TKS Feliciano Jr. has over 18 years of experience and his passion in servicing his clients has made him one of the Top Realtors in the State of Hawaii. At only 39 years of age with numerous accolades under his belt, he finds the real fulfillment and reward in seeing his clients achieve their real estate goals. Shannon services Oahu and Hawaii Island, and physically sells both islands on a daily basis. We live in such a beautiful place with culture and being able to share that with the world has been a blessing. “Shannon is a genuine and professional individual. His knowledge, tenacity, and positive attitude always promise a great outcome. He has our gratitude and support in any of his endeavors - Awesome braddah.”-JASON SANCHEZ, MILILANI HAWAII

The Feliciano Group Hawaii Keller Williams Honolulu TheFelicianogroup@kw.com

H AWA I I B U S I N ES S

2O24

Top Performers in Real Estate

O‘ahu

SPECIAL PROMOTIONAL SECTION

TOP PERFORMER

Megumi Nekotani 猫谷めぐみ Realtor®, Partner, RB 21062

Megumi is always so helpful and available to answer any question, however big or small, that we may have. We have worked with Megumi for almost 20 years and she has helped us with 5 successful real estate transactions over the years. We are very fortunate to have Megumi as our real estate agent and hope that she can help us with many more transactions in the future. Arigato Megumi! -DENNIS K

orn and raised in Osaka, Japan, Megumi’s love for Hawaii blossomed during a family vacation. After studying architecture in Tokyo, she moved to Hawaii 30 years ago, where she now resides in Kaimuki with her husband and daughters. Megumi has been with Locations LLC. since 2003, building a diverse clientele, including fellow Japanese nationals. She values Locations LLC’s resources and support, leveraging them to excel in her real estate career. In addition to real estate, Megumi is deeply committed to philanthropy. For over 15 years, she’s been involved with the Locations Foundation, recently becoming an executive board member. Through this foundation, funded by employees and agents, she collaborates with local nonprofits, channeling her passion into making Foster Tower/2500 Kalakaua Avenue, a meaningful difference in the lives of local #1601, Honolulu children and families. Her guiding philosophy Timeless charm on the prestigious revolves around helping clients achieve Kalakaua Avenue! Waikiki’s front row to enjoy breathtaking water views! their dreams. Megumi believes in delivering Spacious, renovated 2-bedroom exceptional service, prioritizing honesty and residence in Foster Tower. MLS integrity in every transaction. #202403981

Ilikai Apt Bldg./1777 Ala Moana Blvd., #2327, Honolulu High floor, marina views from Waikiki’s iconic “Ilikai Hotel”. Perfect for part-time owners who want to rent their units while they are away and generate rental income. MLS #202205765

Locations, LLC 614 Kapahulu Avenue, Suite 200 Honolulu, Hawaii 96815 (808) 358-7267 megumi.nekotani@locationshawaii.com www.locationshawaii.com/megumi.nekotani

J U LY 2 0 2 4

SPECIAL PROMOTIONAL SECTION

O‘ahu

Top Performers in Real Estate

2O24

TOP PERFORMER

Julianna Strasser Realtor Associate® RS-73470

ulianna Strasser, a highly accomplished

decades ago, she married the son of the Austrian Council

realtor, stands out as one of the industry’s

General in the year 2000, and shared a wonderful son

top producers. She is originally from Sydney

together, who graduated from Iolani School.

Australia, the youngest of 3 girls in her family. Her

Her real estate journey began with a passion of

remarkable success can be attributed not only to her

helping others, leveraging her robust market knowledge

exceptional skills and expertise in real estate but also

and negotiation skills to consistently deliver beyond

to the solid foundation laid by her upbringing where

client expectations. Her affiliation with a leading locally

strong values and an unwavering work ethic were

owned real estate company and her global connections

instilled in her from an early age.

have enabled her to maintain stellar sales record.

Born and raised by a loving family of physicians,

Julianna’s commitment to excellence is evident

Julianna was taught the importance of compassion,

from her slew of awards, including the Diamond Society

integrity and hard work. Julianna embodies these

Award and Salesperson of the Year in 2023.

values in her approach to real estate. Her parents, both

Described by clients as dedicated, honest,

respected physicians, have instilled in her the value of

professional, Julianna is celebrated for her exceptional

care for others and relentless pursuit of excellence. Her

client service, and has built a diverse and loyal client

ability to exceed clients’ expectations stem from her

base. For those looking for a realtor who combines

upbringing and her own innate talents.

professionalism with a personal touch, Julianna Strasser

Julianna came to the Island of Hawaii over two

is the exemplary choice.

Locations Hawaii 614 Kapahulu Avenue Suite 300 Honolulu, HI 96815 (808) 221-8220 Julianna.strasser@locationshawaii.com

H AWA I I B U S I N ES S

2O24

Top Performers in Real Estate

O‘ahu

SPECIAL PROMOTIONAL SECTION

TOP PERFORMER

Cory Takata Partner, RB-22857

“I

truly believe that in this career, those who put their client’s needs first, protect their client’s interest and act as an Advisor will have clients for life. I continue to build my business on this philosophy and could not be where I am today without the unwavering support and trust of family, friends, clients, colleagues and mentors. Born and raised here on Oahu, Cory’s parents, friends, and community instilled in him the importance of hard work, dedication, and creating life-long relationships. Cory attended Roosevelt High School and continued his education at the University of Hawaii at Manoa, where he earned his Bachelor’s Degree in Social Science. With the unwavering support and mentorship from Partners at Locations LLC, Cory was named Partner in 2022. Throughout his career, his various accomplishments included becoming an Associate Partner in 2021 before becoming full Partner in 2022. He also is a recipient of the Locations Client Service Award Recipient for 2016-2023. In addition to these prestigious honors, Cory has also been named to the exclusive Locations Platinum Society as well as Honolulu Magazine’s Best in Real Estate in 2017-2023.

Within the community, Cory is also an active Board Member for Abilities Unlimited. Despite all of these accomplishments, Cory admits that one of the unforeseen perks of this career has been the fact that he’s been able to turn clients into lifelong friends. None of this would be possible without the support of family, friends, and loyal clients. During his spare time, Cory enjoys golfing, going to the beach, hiking, and spending time with friends and family. “Real Estate is more than just sales, it’s about creating and sustaining life-long relationships.” “If you are in need of a real estate expert, Cory Takata is THE EXPERT you need for your real estate transaction. Real estate, especially in Hawaii, may be the biggest asset a person has to make decisions on - having Cory to guide in that process was a tremendous relief. Cory has the experience and knowledge to navigate through transactions as smoothly as possible. He not only assisted before and during the successful sale of our home; he checks in after the sale to see if there is anything else we may need. My husband and I HIGHLY RECOMMEND Cory Takata for your real estate needs.” -LEILANI R.

Locations Hawaii 614 Kapahulu Avenue Ste 300 Honolulu, HI 96815 (808) 735-4200

J U LY 2 0 2 4

SPECIAL PROMOTIONAL SECTION

O‘ahu

Top Performers in Real Estate

2O24

Drew Read HI LICENSE RS-67769

rew’s honesty, integrity and knowledge coupled with his exceptional service make him a great realtor! Drew has experience with real estate in both Hawai‘i and the Mainland. He started out buying properties for investment purposes and discovered a true passion for the industry. Drew was first exposed to real estate as a child, when his father worked as an architect and general contractor of custom homes. This early introduction gave Drew an appreciation for quality craftsmanship and architectural design. With his dependability, loyalty, expertise and attention to detail, Drew goes above and beyond to understand his clients’ needs and consistently exceeds their expectations. His commitment to professional service combined with his enthusiasm and integrity make Drew an excellent guide to real estate.

List Sotheby’s International Realty 4211 Waialae Avenue, Suite 8060 Honolulu, HI 96816 (808) 782-3636 | realestate@drewread.com www.drewread.com

Joy Yonemura Oda Realtor, CRS, GRI, SRES Vice-President Residential Division RB-18630

ith a wealth of experience that spans over 23 years as a broker, Joy K. Yonemura Oda has served 15 years on the Honolulu Board of Realtors and received the Aloha A’ina Award twice in recognition of her outstanding service to her clients. Joy was also awarded the coveted “Certified Residential Specialist Realtor of the Year Award” by her peers: Real Estate members, Council, and business leaders. A natural communicator, her clients appreciate her robust knowledge of the market, her professionalism, and her high level of service to both buyers and sellers. The Jamias Family, lifelong friends and clients, share, “We trust Joy-Joy with our real estate investments.” Her clients highlight how working with her is both seamless and enjoyable. Dedicated to continued learning and education, Joy shares her insights with clients, mentees, and colleagues, giving back to the community through volunteering, providing professional leadership, and she generously supports her Hawaii community through charitable contributions with her pledge to make “A Donation for Every Transaction”.

Marcus Realty 1045 Mapunapuna Street Honolulu, Hawaii 95819 (808) 226-0332 JoyY@marcushawaii.com www.marcushawaii.com

H AWA I I B U S I N ES S

2O24

Top Performers in Real Estate

Maui

SPECIAL PROMOTIONAL SECTION

Christopher Barca Founding Member - Compass Hawai‘i Realtor Broker, RB-20936

“Christopher took all the stress out of selling our home while maximizing exposure and helping us to get top dollar. From the very first time we met with Christopher he came to the table with a vision for our property and matched it with the team and experience necessary to see it through seamlessly. No matter what the issue, question, or concern that came up along way, Christopher was there by our side with an immediate answer or knew the right person to call. I wholeheartedly recommend Christopher!”

founding member of Compass Hawai’i, and ranked amongst the top of Maui agents, Christopher Barca counts 18 years of real estate experience on Maui—his home of 23+ years now. A former location manager for film and commercial agencies, he’s gained an unprecedented -D.C. KULA SELLER level of access and intimate market knowledge of the island, much to the benefit of his clients. He also brings his specialized eye for design and architecture to his work—he was educated at Manhattan’s School of Visual Arts and The University of Hawai’i. His ability to bring out the beauty in the homes he represents is one of his well-honed skills, as well as his ability to instantly recognize the potential in a house, investment property or commercial venture. $4.995.000 1630 Olinda Road - Makawao He’s laid-back, but always all-in: Passionate Welcome to an exquisite Upcountry Estate, perfectly positioned halfway up about marketing presentations, dedicated to Olinda Rd on a secluded 2+ acre lot, assisting and educating his clients throughout offering breathtaking panoramic ocean a transaction—whether they’re first-timers views. The meticulously planned layout of the gated property features a stunning or seasoned investors—and invested in their 5000+ sqft home at its heart providing success for the long term. And no matter the both luxury and privacy. Complete with an challenge, his signature dry wit can be counted Ohana, Barn, Guest Suite and a Pickle Ball Court! MLS#401578 on to carry the day.

$5.000.000 241 Easy Street - Kula Experience peace and solitude from sunrise to sunset at this Upcountry Maui sanctuary. At the end of the road on the aptly named Easy Street lies meticulously kept gated farm acreage that’s a true sensory delight. 3 dwellings + Barn on 4.96 Acres MLS#401167

(808) 269-1053 | christopher.barca@compass.com www.ChristopherBarca.realtor

J U LY 2 0 2 4

SPECIAL PROMOTIONAL SECTION

Maui

Top Performers in Real Estate

2O24

Katy Foxwell REALTOR Broker, RB-21210, GRI, e-PRO®

aty Foxwell was raised in Honolulu, Hawaii. Originally from London, England, she offers years of remarkable customer care and service experience. As the Marketing Executive for P&O Cruises in the UK, she ran a distinguished loyalty program for 26,000 passengers for close to 12 years. Upon her return to Hawaii in 1997, Katy chose Maui as her new home. Katy spent an impressive nearly 10-year career in hospitality with Four Seasons Maui achieving the industry peak as a member of Les Clefs d’Or followed by 3 years as Club Concierge on the Club Level. Katy’s full-time profession in real estate began in 2007 in Wailea where her knowledge and experience in marketing paired with white-glove client care reflects intrinsically in her real estate practice. She writes, “My service commitment comes with Aloha! The alliance I develop with my clients is longterm relationship based. At some point in life you may decide that living your best life means living it in Maui, or a good share of it at least, as it did for me when I left England and returned to Hawaii in 1997. As a homeowner and investor in South Maui for over 27 years, I appreciate first-hand the detailed journey of Maui real estate. “I invite you to share your Maui real estate dream

with me and together we can make a plan. You can count on me to be available for you every step of the way. Buying from afar? It can be done! I bought my first Maui condo while I was still living in London. If you can’t be here, I am your eyes and ears for your real estate needs.” New adventures ahead.... “If you happen to be considering a big life change, buying or selling your Maui home, I’d be honored to be a part of your journey. “I am dedicated to service and it comes with Aloha!” “Katy was there for me through the journey of a few years buying my dream home. I love that she always picks up the phone and is quick to respond. She kept in touch and on top of every aspect of my purchase. Katy has helped me with multiple real estate transactions over the years in Wailea and Kula. I trust in her as my Maui Realtor because I know she works for my best interest with total dedication and integrity. I recommend her for her knowledge of Maui real estate, professionalism and because she’s always accessible.” - R. DeVinck

To learn more about Katy, read her client reviews and blogs, visit www.hawaiilife.com/katyfoxwell.

Hawai‘i Life - The Shops at Wailea 3750 Wailea Alanui Dr. #B16, Wailea, Maui, Hawaii 96753 (808) 385-0882 www.hawaiilife.com/katyfoxwell

H AWA I I B U S I N ES S

2O24

Top Performers in Real Estate

Maui

SPECIAL PROMOTIONAL SECTION

Josh Jerman REALTOR-BROKER, RB-19728

want to thank my loyal clients for choosing me to represent their Maui real estate interests. Raised in Upcountry Maui, I bring 20 years of proven success in real estate sales. I was ranked #3 in 2022 and #1 in 2023 in residential sales volume out of over 2,000 Realtors on Maui (Realtors Association of Maui). I also want to thank my team, including sales partners Tim Stice, R(B), Rich Wu, R(S), Souksamlane Jerman, R(S) and Executive Assistant Tammie Matsuura. Together, we run like a well-oiled machine. Over the years, we have adapted swiftly to the changes in both the real estate market and the industry. I graduated cum laude with two bachelor’s degrees from the University of Washington. I’ve since traveled to 26 countries (and counting). I’ve hiked to Machu Picchu and Mount Everest Base Camp, canoed the Amazon River and swum in the Ganges, sailed in the South Pacific, fly-fished in Patagonia, and trekked in the North Pole and touched the Great Wall of China. I developed an appreciation, awareness, and respect for all people throughout my adventures and was inspired to return home to serve my community. I have earned a solid reputation for professionalism, personal integrity, and hard work. In 2019, I was named Realtor Broker of the Year by the Realtors Association of Maui. Prior to that, I was also honored as the recipient of Maui County’s Young Business Person of the Year Award for 2012. I have held numerous positions with the Realtors Association of Maui (RAM) since 2005, including

Director-at-Large (6 years) and I currently serve as cochair of Professional Standards. I served on the Board of Directors for the Hawaii Association of Realtors (HAR) for four years, chaired the Realtor Party (HAR), and serve on the National Association of Realtors (NAR) Major Investor Council. My wife and I founded the Josh and Souk Jerman Foundation, which has donated more than $75,000 to college-bound high school students across Maui County. I’m dedicated to delivering the highest level of customer service to achieve the best results for my clients. I want to thank the Maui community which sustains me personally and professionally.

Keawakapu Beach, Maui $18M Hawaiiana meets contemporary design with this exceptional estate on the pristine shores of Keawakapu Beach in Maui. Beyond the gated entrance of this 5,468 sf home on 0.59 acres, lies a world of relaxation and rejuvenation, where quality adjoins an unrivaled location.

(808) 283-2222 Josh@HawaiiLife.com JoshJerman.com

J U LY 2 0 2 4

SPECIAL PROMOTIONAL SECTION

Maui

Top Performers in Real Estate

2O24

MacArthur Team Maui Brad MacArthur RB-17807 Tyler MacArthur RS-82798

or over 26 years, I’ve specialized in the Maui real estate market, assisting clients in buying and selling properties. Partnering with my son Tyler, we form the MacArthur Team Maui as 2nd and 3rd generation Maui Realtors. Growing up on Maui, I enjoyed its outdoor offerings such as surfing, golfing, and hiking before pursuing a Business Management degree from Colorado State University. After a 8 year run in tech sales in Silicon Valley, California, I returned to Maui in 1998, focusing on real estate. With expertise in the Wailea-Makena area, I’ve handled various property types, including luxury homes and international transactions. As Principal Broker and Co-owner of Wailea Realty Corporation and now with Hawaii Life, I’ve led successful brokerage teams. My wife Kristina and I are proud to have raised two sons and a daughter here on Maui to enjoy all that Maui has to offer. Curious about Maui’s lifestyle and real estate market? Contact us by phone or email to discuss your goals.

Brad and Tyler sold our Wailea condo efficiently, negotiating a contract within days. They’re highly professional, knowledgeable, and personable. With deep understanding of Maui real estate, they swiftly resolve any issues. We trusted them to act in our best interests and recommend them wholeheartedly. -JACK GARAND, SELLER OF A KAI MALU UNIT IN MARCH 2024.

0 Makena Alanui $10,995,000, .881 Acres, Water Meter Installed Rare opportunity: Craft your Makena beachfront home on nearly an acre with 200+ feet of beach frontage. Enjoy sunsets and ocean views of Molokini, Kahoolawe, and Lanai. County water meter installed, zoned R-3. 2 CPR’d units sold together. Ideal location between Wailea and the Makena Discovery resort. Create your coastal paradise.

Hawaii Life 3750 Wailea Alanui, Suite B-16, Wailea, HI 96753 Brad MacArthur (808) 357-5000 BradMacArthur@HawaiiLife.com Tyler MacArthur (808) 283-6064 TylerMacArthur@HawaiiLife.com

H AWA I I B U S I N ES S

2O24

Top Performers in Real Estate

Maui

SPECIAL PROMOTIONAL SECTION

Pamela Reader RB-23238

riginally from New York City, Pamela Reader relocated to the Valley Isle in 2001, initially planning for just a year. However, Maui captured her heart, and now, more than two decades later, she is happily raising her family in paradise. With a genuine love of life on Maui and a warm personality, she is able to put her clients at ease and have fun searching for their dream home. She is extremely organized, with excellent follow-through and a strong commitment to making every client feel like my top priority. Beyond real estate, Pam serves her Maui community by volunteering in various capacities but most recently is committed to the rebuilding of Lahaina, having lost her own home in the 2023 wildfires. When not working or volunteering, she cherishes family time, exploring Maui’s beauty, and indulging in hobbies like hiking and crafts. “Pam is committed to rebuilding her beautiful hometown of Lahaina. Please consider contributing to the Maui Strong Fund”.

Hawai‘i Life 10 Hoohui Road, Ste 301 Lahaina, HI 96761 (808) 205-3995 PamelaReader@HawaiiLife.com www.PamReader.com Instagram and TikTok- @livelovemaui Facebook - PamelaReaderRS

Anna Severson REALTOR-BROKER, RB-23178

ama‘āina, mother, real estate broker, and banana bread maker. I offer local style, global reach, and Maui market expertise to my clients. Like many of us at Hawai‘i Life, I have deep roots in the islands, and my business thrives on referrals from my ‘ohana, hui, and past clients. So here is an official mahalo nui for your ongoing introductions and support. I live in West Maui with my family, where we love to get in the ocean and do our best to be stewards of the islands. I am honored to represent Hawai‘i’s most innovative real estate team: Hawai‘i Life. My membership in Forbes Global Properties connects luxury home sellers with the extraordinary 133 million monthly visitors to Forbes’ digital platform. Imua!

100

J U LY 2 0 2 4

(808) 280-1390 annaseverson@hawaiilife.com HawaiiLife.com/AnnaSeverson

SPECIAL PROMOTIONAL SECTION

Maui

Top Performers in Real Estate

2O24

Wendy Rice Peterson R(S)61995

endy Rice Peterson is an award-winning realtor specializing in residential and vacant land properties on Maui. She was born and raised in the islands and has resided on Maui for over 30 years. She is deeply rooted in the community as her family history dates back six generations in Hawaii. Working with Wendy, clients experience the invaluable edge of her local knowledge, collaborative approach and generous aloha spirit as she thrives on connecting clients to the island. Wendy has an expansive 20+ year career in real estate and is consistently recognized as Top 3% of Maui agents, Top 110 in the State, and Top 1.5% in the Country. She was honored to be awarded the 2023 Realtor Sales Person of the Year award by the Realtor Association of Maui. Her daughter, Kate Peterson, recently joined Island Sotheby’s and together they make a fantastic team. Whether buying or selling on Maui, Wendy and Kate are committed to guiding clients in their journey to finding their next dream home, property or business investment and ensuring a positive experience.

TOP PERFORMER HAWAI‘I ISLAND

Island Sotheby’s International Realty 3628 Baldwin Avenue Makawao, HI 96768 (808) 870-4114 Wendy@IslandSothebysRealty.com PropertiesOfMaui.com

Frank Schenk RS-64882

2024

“M

ahalo to my clients, many of whom have become cherished friends, for propelling me to be recognized as Hawaii Business’ Top Performer in Real Estate. Your trust in me and your continued reliance on my expertise means the world to me.” – Frank Schenk With nearly four decades of experience in Hawaii’s real estate industry, Frank Schenk has cherished every moment. Raised in Tokyo, Japan, and residing in Hawaii since 1979, he has established a diverse clientele with proficiency in both English and Japanese. Raising his family along the famed Gold Coast, Frank has curated an intimate knowledge of the Big Island’s premier properties. Over the years, Frank has represented clients in the iconic areas of Mauna Kea Beach Resort, Mauna Lani, Kūki‘o, Hualālai Resort, and most recently Kohanaiki. Leveraging this wealth of experience, he takes pride in serving all clients, both new and old, with aloha and unwavering excellence.

Coldwell Banker Island Properties 75-5799 Alii Drive #A3 Kailua-Kona, HI 96740 (808) 331-8200 IslandProperties.com

H AWA I I B U S I N ES S

101

2024

Top Performers in Real Estate

Hawai‘i Island

SPECIAL PROMOTIONAL SECTION

TOP PERFORMER

Nate Gaddis & Maggie Zhang Co-Founders, Wai Pacific Nate Gaddis, R(S) 75971 Maggie Zhang, R(S) 66844

Where others are cutting back operations, we s we move through the year of the dragon,

are recruiting new team members, investing in new

it is increasingly obvious we are in a time of

systems, and couldn’t be more excited for the future.

tremendous change.

Jaw-dropping technological innovations and rapidly

All of this is made possible thanks to the remarkable clients from around the Pacific (and beyond) we’ve

evolving economic conditions are disrupting entire

been honored to serve, who continue to support a

industries, with real estate being no exception.

business model that is over 90% referral driven.

Yet, the dragon year itself is a celebration of change, and the opportunities for growth that flow with it. Here at Wai Pacific, we whole-heartedly welcome the transformation happening within our industry, including long-overdue regulatory changes.

You sustain and inspire us, and we promise to never forget: we are only as good as the service we provide to you. Wishing you the best of health and good fortune. -Nate Gaddis President | Wai Pacific

Wai Pacific 75-1029 Henry St, Suite 301 Kailua-Kona, HI 96740 (808) 937-2663 www.gzhawaii.com

102

J U LY 2 0 2 4

SPECIAL PROMOTIONAL SECTION

TOP PERFORMER

Hawai‘i Island

Top Performers in Real Estate

2024

Kelly Shaw Realtor Broker | RB-21516 ABR, e-Pro, CRS, CLHMS, RENE

elly is honored to again be named one of Hawaii’s Top Performers. As a Realtor® on Hawaii Island for more than 20 years, Kelly is committed to helping her clients fulfill their dreams, whether they are buying or selling real estate. Specializing in residential properties in Kailua-Kona, Holualoa, and South Kona, Kelly’s thriving business has been built almost entirely by referrals. Kelly enjoys being part of the Compass ‘ohana, and their network across the country. Compass stands out as a brokerage due to its cuttingedge technology, comprehensive support for agents, and emphasis on personalized service. As a multiple award-winning Realtor®, Kelly was recently honored by West Hawaii Association of Realtors® as an inductee into their 2023 Hall of Fame. In addition to her real estate career, Kelly volunteers with numerous professional and service organizations in the community. She balances her work life with yoga, snorkeling, and hiking adventures around the island.

Compass (808) 960-4636 kelly.shaw@compass.com www.BuyAHomeInKona.com

Tracy Abrams CLHMS, RS-78699

awaii Island luxury real estate professional Tracy Abrams has received the Corcoran National Ruby Award for her performance last year. With $40 million in luxury realty transactions on Hawaii Island in 2023, Tracy’s success continues with more than 20 years in realty sales. Her stellar results illustrate how she always raises the bar within the island’s upscale realty market. Over the years, Tracy has earned a reputation for outstanding marketing skills, her attention to detail and keen eye for design. Her outstanding ability to exquisitely stage her clients’ homes results in excellent results. She is a respected expert on luxury residential resort properties along the coveted Kona-Kohala Coast on the island’s west side, allowing her to share up-to-date information about these properties as well historic perspective on value and precise pricing for today’s buyers. Tracy is perhaps most sought after by both buyers and sellers for the strong reputation she has built for protecting her clients’ privacy throughout each transaction, while working to exceed their expectations. Live Who You Are

Corcoran Pacific Properties (808) 757-8104 Tracy.Abrams@CorcoranPacific.com www.corcoranpacific.com

H AWA I I B U S I N ES S

103

2024

Top Performers in Real Estate

Hawai‘i Island

SPECIAL PROMOTIONAL SECTION

Denise S. Nakanishi REALTOR® (B) 17031 ABR, CRS, GRI, EPRO

hen it comes to moving property on Hawai‘i Island, Team Nakanishi has their fingers firmly on the pulse of the market. Under the watchful eye of Denise Nakanishi, the team’s sales numbers have surpassed 1,600 homes and almost 500 million in sales since Denise began her career in 1990. Denise attributes the genesis of her success to the discipline she learned as an active duty military officer. “The military taught me the value of hard work, but I also learned that you can accomplish a great deal more by working together, setting goals and taking ‘mission orders.’ I look for ways to get things done instead of looking for reasons you can’t succeed. I learned to be mission-oriented…When I put a client in my car, I remind them that I’m on a mission…and to stop me if they get hungry or thirsty.” One value “Major Mom” tries to instill in her team is never to “sell” anything. “I feel our job is to assist. We treat our clients like family.” Denise has been recognized by industry experts with awards such as: REALTOR® of the Year, Best of East Hawai‘i, and Zillow’s Premier Agent to name a few. “We always evolve our marketing plan to stay ahead of the pack and dominate our market. The digital platform has complemented exposure for my real estate advice column, which appears weekly in the Hawai‘iTribune Herald, MidWeek and on HawaiiLife.com.”

Joining Team Nakanishi’s success is Denise’s daughter Kealohanui (Nui) Browning and Danny Krause, and granddaughter Faith Kraus, all are fully involved in the community. Denise devotes a great deal of time to Veteran’s causes, Nui is very involved with the local chamber, while Danny stays busy rehabbing homes. “We all love being part of the team. We love what we do and where we are!”

From top to bottom: Denise Nakanishi, Carol Silva, April Taylor, Kealohanui Browning, Faith Makanalani Kraus, Katie Madison, Shari Kapulani Todd, Danny Krause. Not featured: Suzy Sternlicht

Team Nakanishi - Hawai‘i Life 500 Kalanianaole Hwy. #100, Hilo HI 96720 (808) 854-1570 TeamNakanishi.com

104

J U LY 2 0 2 4

SPECIAL PROMOTIONAL SECTION

Hawai‘i Island

Top Performers in Real Estate

2024

Carrie Nicholson Realtor®, BIC, RB-19302 Director, Hawaii Life One – Hawaii Island Hawaii Life – Forbes Global Properties

AHALO Hawaii Business Magazine for acknowledging me as a Top Performer in 2024. It's an honor to be recognized in a place as exceptional as Hawaii, where the allure of paradise continues to captivate. The demand for high-end luxury properties remains robust across the islands, reflecting the enduring appeal of this unique region. As a real estate professional specializing in the Kona Coast of Hawaii's Big Island, I take pride in assisting clients in navigating this dynamic market. Drawing upon my local expertise and firsthand experience, I provide invaluable insights to help clients make informed decisions when buying or selling their homes. Whether it's understanding the nuances of the local market trends or identifying the perfect property that aligns with their lifestyle, I am committed to delivering personalized service tailored to each client's needs. I invite anyone seeking guidance in real estate matters to reach out to me. Whether you're considering purchasing your dream home or exploring investment opportunities, I'm here to offer my assistance. Let's schedule a tour or have a conversation about your real estate aspirations. Together, we can turn your vision of living in paradise into a reality.

Welcome to Honu Estate at Kukio, an embodiment of refined luxury and unparalleled craftsmanship. This extraordinary estate opens a realm where natural splendor and architectural magnificence merge. 7 bedrooms, 9.5 baths on 1.58 acres. Listed at $40 million. Listed by Carrie Nicholson, R(B), Hawaii Life. MLS#705811

An epitome of luxury living at Hale Moe'uhane "Dream Home", a magnificent 3-bedroom plus media room/office, 4-bath residence nestled in the heart of Hokulia. Priced at $8.5 million. Listed by Carrie Nicholson, R(B), Hawaii Life. MLS #706893

(808) 896-9749 | Carrie@HawaiiLife.com Carrie-Nicholson.com | @carrierealestate

H AWA I I B U S I N ES S

105

2024

Top Performers in Real Estate

Hawai‘i Island

SPECIAL PROMOTIONAL SECTION

Leslie Oxley-Friedrich Realtor(S), RS-77328

background in Interior Design and Architecture, as well as a Degree in Integral “From the beginning, Leslie listened to us describe what Studies, has fostered my professional fullwe were looking for and almost immediately found us the time career in Real Estate. My deep affection perfect property. Since we live on the mainland, we could and reverence for nature brought me to Hawaii, with have easily felt distant and unconnected from the process, its safe, pristine environment and rich culture rooted in but her attention to detail and communication skills made venerated values and traditions. us feel like we were her top priority. When we were finally Interpreting my clients’ dreams and goals is my able to fly over and see the property, she treated us like professional passion and privilege. My proven expertise royalty. We could not be more thankful for finding such a and experience helps me to successfully navigate my hidden gem in Hokuli‘a.” -C.M. AND J.H. – HOKULIA clients through Hawaii’s magical diversity of microclimates, landscapes, and all that island style and aloha living has to offer. Outside of the office, I aspire to be a supermom. I am a self-admitted foodie. I adore traveling abroad (I was born and raised in Montreal, Canada, an exquisitely European-esque city), quiet days in or on the sea, doing Pilates and dancing, hiking, getting lost in a delicious book, and taking photographs. I also cherish any and all family time while playing in 76-4401 Leilani St., Kailua-Kona, 75-337 Aloha Kona Dr., Kailua Kona, Hawaii. Luxurious resort-style living Hawaii. Enjoy spectacular, sweeping the paradise I call home. awaits you! Welcome home to this ocean and coastline views and yearPresently, I reside on the west coast of the Big exquisite 3109 sqft. 3-bedrooms, round majestic Hawaiian sunsets in Island of Hawaii. I am a Realtor Salesperson with 3.5-bathrooms + 2 bonus lofts oasis this bright and airy 3-bedroom, 3-bath, featuring unprecedented panoramic 2236 sqft. retreat. Listed at $1.395 Hawaii Life and a member of the Hokuli’a Sales ocean and coastline views. Listed at million by Leslie Oxley-Friedrich, R(S), Team in the exceptional, exclusive resort-style $2,59 million by Leslie Oxley-Friedrich, Hawaii Life MLS# 706812. R(S), Hawaii Life. MLS# 670112 community of Hokulia.

Hawaii Life - Forbes Global Properties (808) 937-0649 LeslieOxleyFriedrich@HawaiiLife.com www.hawaiilife.com/leslieoxleyfriedrich

106

J U LY 2 0 2 4

SPECIAL PROMOTIONAL SECTION

Hawai‘i Island

Top Performers in Real Estate

2024

Jan Nores Realtor-Salesperson, RS-64842

Jan Nores, renowned for over 40 years of real estate expertise, is honored to be recognized as a Hawaii Life Top Performer 2024! This recognition is yet another validation of her unwavering professionalism and steadfast commitment to clients. With Jan, you’re not just selecting a realtor; you’re gaining a partner deeply invested in your success. Her exceptional marketing strategies, backed by a dedicated team, ensure your property receives the attention it deserves. Jan’s extensive knowledge, honed through years of experience, guarantees a seamless transaction from start to finish. “To all my clients, I extend heartfelt gratitude for your trust and support. Your satisfaction is my utmost priority, and this recognition is a testament to our shared success. Together, we’ve achieved milestones, and I am deeply thankful for your recommendations.”

(808) 895-5445 Jan@HawaiiLife.com www.JanNores.com

Lynda Gill CRS, ABR, ePRO, RENE, RSPS, SRS, RS Lic. #63088

have two decades of experience as a top-producing real estate agent on Kauai, where I’ve lived since 2004. I specialize in residential, relocation, and resort property sales in Poipu Beach, Lawai, Omao, Kalaheo and Lihue, on the island’s South Side. Over the course of my career, I’m proud to have earned accolades and designations, including being recognized as a top performer by Hawaii Business Magazine. But what really drives me is helping my clients with one of the most significant events in their lives. There is nothing quite as satisfying as helping clients achieve their financial goals or seeing their eyes light up when the right property comes along. I value my clients and I pride myself on active listening to ensure we are reaching your goals—whether you’re listing your Kauai property or searching for your ideal island home. As my client, you can expect that I’ll always prioritize your needs first and foremost.

(808) 346-0056 LyndaGill@HawaiiLife.com LyndaGill.com

H AWA I I B U S I N ES S

107

2024

Top Performers in Real Estate

Kaua‘i

SPECIAL PROMOTIONAL SECTION

Amy Frazier REALTOR-BROKER, KAUAI

“I

am honored to be a Hawaii Business Magazine Top Performer. I extend heartfelt thanks to my clients and to those who continue to support and trust

me throughout each transaction. This recognition is a testament to the dedication and commitment I have put into my work, and it fills me with immense pride.” - Amy Frazier A reputation built on relationships, trust, and unparalleled service. With an unwavering commitment to community, family, and clients, Amy’s real estate philosophy revolves around delivering nothing less than excellence. Known for her wholehearted dedication to every task, she prides herself on cultivating strong relationships and trust with her clients and within the brokerage community. Through involvement in complex, high-profile transactions, she has established a reputation for providing unparalleled service to all clients, regardless of the scale of their needs.

Situated on ½ acre of coveted oceanfront land, this contemporary estate designed by architect Norman Lacayo offers both private refuge and a phenomenal gathering place. With about 150 feet of beach frontage, its envious location is steps from Anini Beach and boasts 180° views of the ocean from the expansive decks. From the lush and tropical garden-like yard to the sun-soaked decks above, this is an oceanfront estate designed for exquisite comfort and impressive entertaining. MLS # 705933

Hawaii Life Amy Frazier 808-639-9011 | amyfrazier@hawaiilife.com amy-frazier.com | @amyfrazierkauai

108

J U LY 2 0 2 4

SPECIAL PROMOTIONAL SECTION

Kaua‘i

Top Performers in Real Estate

2024

OCTOBE R 11, 2O24

PR E S E N T E D BY

SAVE THE DATE FRIDAY, OCTOBER 11, 2O24 AT THE HILTON HAWAIIAN VILLAGE Stay in the know. Scan to sign up for updates.

H AWA I I B U S I N ES S

109

By NOELLE FUJII-ORIDE

The state Department of Hawaiian Home Lands and three ali‘i trusts own land that 18 hotels stand on – and earn land rents – but they are not hotel owners themselves

110

J U LY 2 0 2 4

FROM HIS EAST KAPO L EI O FFIC E,

Kūhiō Lewis leans toward his computer screen, quickly clicking from webpage to webpage. His eyes brighten as his screen flashes to a Google search page filled with hotels and condos in Maui’s Nāpili area. A few minutes later, his screen shows a street view of properties along Waikīkī’s Beach Walk. The CEO of the Council for Native Hawaiian Advancement is looking for a boutique hotel to buy. If he’s successful, it would be the first for the nonprofit, which aims to enhance the cultural, political, economic and community development of Native Hawaiians. Hotels are the foundation of Hawai‘i’s largest industry. In 2023, hotels statewide brought in $5.7 billion in revenue. But it’s not common for Native Hawaiian families or organizations to own these properties. Hawaii Business Magazine found only one hotel still owned entirely by a Native Hawaiian family. The state Department of Hawaiian Home Lands and three ali‘i trusts own land that 18 hotels stand on, but they are not hotel owners themselves. Instead, they use lease revenues to support their missions. “One thing that’s very prevalent is we are not engaged meaningfully in the economics of the tourism industry as a people that call this place home,” Lewis says. “We get the 9-to-5 jobs, we get capped wages, but we’re not making the kind of money that the owners or the ownership structures are making. We’re not part of the curation of the story that’s being told or how people are presented with what Hawai‘i looks like.”

Some Native Hawaiians view a Hawaiian entity owning a hotel as a step toward economic justice for the Islands’ Indigenous people. Hotel ownership is one goal of many Hawaiians. Another is that hotel owners and leaders, no matter their ethnicity, embrace Hawaiian values, educate themselves about Hawai‘i’s culture and history, and seek cultural guidance when appropriate. Several hotel leaders already do this, and many properties have cultural directors or advisors to guide their activities and, in some cases, influence property-level decision making. HAWAIIAN-OWNED HOTELS

he Hawaiiana Hotel opened on what is now Waikīkī’s Beach Walk in February 1955. A newspaper article the following month described it as “capitalizing on every inch of its theme – everything Hawaiian.” Woven calabash baskets and kapa hung in every apartment-style guest room. The hotel’s staff was all local, and its bellboys were accomplished musicians who would perform Hawaiian music several times a week. The hotel owners sought to provide each guest with personalized attention and “genuine old island hospitality,” wrote the author of the March 1955 Honolulu Advertiser article. That hotel was built and then briefly owned by Kepoikai Aluli and his partners. Aluli also pioneered cooperative apartments on O‘ahu and spearheaded development of the Nāpili resort area on Maui in the 1950s and ’60s. Aluli first learned of co-ops while attending school on the U.S. mainland, his nephew Nane Aluli says. In co-ops, residents or investors are shareholders in the cooperative, rather than owners of units. Kepoikai Aluli and his partners built The Mauian and Nāpili Village Hotel as cooperative hotels. The Mauian’s lease returned to Aluli

in 1996; he converted the property into a traditional hotel that his family members owned until 2003. The Nāpili Village Hotel’s ground lease returned to the Aluli family a few years ago; today, the family continues to own and operate the property as a hotel. The Kimi family has also owned hotels across the state. Richard Wassman Kimi built the Kaua‘i Sands and the Kona, Hilo and Maui Seaside hotels in the 1950s, ’60s and ’70s for budget-conscious travelers. He also owned the Waikiki Biltmore for a time. And his brother, William Kimi Jr., built and owned Uncle Billy’s Kona Bay and Hilo Bay hotels. The Neighbor Island hotels remained in their family for decades; the last ones were sold in 2021 and 2022. Another Native Hawaiian-owned hotel was the 318-room Keauhou Beach Hotel. Amfac opened the hotel in 1970, and it was the first hotel in Kamehameha Schools’ 1,100-acre Keauhou resort and residential complex. Kamehameha Schools acquired the Keauhou Beach Hotel in 2006. Greg Chun was the president and manager of the KS subsidiary charged with implementing its Keauhou Resort master plan. He says KS did not originally plan to become a hotel owner, but it saw an opportunity to turn the hotel and its neighboring parcel into a cultural destination with educational programming. The hotel was situated among some of Hawai‘i’s most significant cultural sites. To the north was Po‘o Hawai‘i, a pond with an underground connection to the ocean, where ali‘i would bathe. And to the west were Kapuanoni, Hāpaiali‘i, Ke‘ekū, Hale o Papa and Mākole‘ā heiau. The hotel was managed by Outrigger Hotels & Resorts. Marissa Harman, director of asset management for KS, wrote in an emailed statement that KS worked with Outrigger’s management team to infuse the estate’s vision into the hotel’s activities

H AWA I I B U S I N ES S

111

from 2006 to 2012. The hotel hosted lau hala weaving classes with master weaver Elizabeth Malu‘ihi Lee, wa‘a voyaging and navigation workshops, slack-key and Hawaiian music festivals, and ‘ōlelo Hawai‘i events. The intent was to have reciprocal relationships with the surrounding land, cultural sites and local communities. KS engaged in conversations with longtime area residents and restored three of the nearby heiau. Hawaiian families were also invited to record family stories and connect with one another and the broader Kahalu‘u and Keauhou ahupua‘a. KS closed the Keauhou Beach Hotel in 2012 in the aftermath of the Great Recession and the estate’s growing concerns about the hotel being incompatible with the site: It had been built on and around several heiau, and it jutted out over the ocean, Harman wrote. The hotel was demolished in 2017 and 2018, and the area is now a gathering place and educational complex called Kahalu‘u Ma Kai. FINANCIAL RESOURCES NEEDED

he Aluli family sold The Mauaian in 2003. Nane Aluli, who has served as the hotel’s general manager since 2000, says the family didn’t have the financial resources needed to renovate the hotel and make it competitive. “When you talk about the old Maui (Seaside) and Kaua‘i Surf properties, those were all owned by

local families,” he says. “We didn’t have offshore owners, and then it got to a point the local families couldn’t keep it up.” He says that the large amount of money required to sustain a hotel operation is one of the greater barriers to Native Hawaiian hotel ownership. “I think that becomes the most difficult piece,” when it comes to sustaining a property and passing it on to future generations, he says. “You’ve got to be able to financially make it successful, and that’s tough in today’s environment.” Keith Vieira, principal of KV & Associates Hospitality Consulting, says that’s largely why Hawai‘i’s ali‘i trusts and other major Native Hawaiian organizations have stayed away from owning hotels. Those organizations instead look for guaranteed, steady income from their leasehold tenants. He adds that the cost to acquire a hotel will vary depending on the property, but it’s hard to find something for less than $500,000 a room. It’s also common for hotel acquisitions and renovations to be funded through debt, and not everyone wants to take on that risk. “That’s why you have private equity groups who are some of the primary owners because they have the ability to raise hundreds of millions for renovations and repositioning,” Vieira says. “And if you don’t continually renovate and reposition, you’re never going to make money in the long run. So I don’t think that fits directly with what some of these Native Hawaiian groups want to do.”

“To have that representation is critical as the industry should be reflective of the community. Who knows Hawai‘i better than kānaka?” —MĀLIA SANDERS, LUNA HO‘OKELE (EXECUTIVE DIRECTOR), NATIVE HAWAIIAN HOSPITALITY ASSOCIATION

112

J U LY 2 0 2 4

While Native Hawaiian families have owned hotels here, Vieira says that, to his knowledge, no Native Hawaiian organizations have owned major hotels in the Islands. He adds that he can understand the appeal of having Native Hawaiian groups own hotels and be able to influence employees and the surrounding communities, but he thinks it’ll be difficult to break into the traditional resort space. There may be opportunities, however, to own hotels that focus on health, culture, ranching and other types of diversified tourism. That’s a concept that Hilo designer Kūha‘o Zane explored about 10 years ago. His plan was to submit a proposal for an ‘āinabased hotel on Hawai‘i Island where guests would get a luxury hospitality experience and help grow the food they’d eat. The land he had his eye on became unavailable, so he never submitted his proposal. Such experiences would connect visitors with the ‘āina, he says, “so that when you leave Hawai‘i, you feel like you have more of a connection to ‘āina. And that would be more of a goal of Hawaiian-owned hotels.” BROKEN BARRIERS

t’s an anomaly for a hotel to have a Native Hawaiian general manager or director, says Mālia Sanders, luna ho‘okele (executive director) of the Native Hawaiian Hospitality Association. She can only count a handful of them in the Islands, so having a Native Hawaiian-owned hotel would be a significant breakthrough, she says. About 47,000 Native Hawaiians work in tourism-intensive industries, accounting for nearly 20% of all workers in the sector, according to a 2023 report by the state Department of Business, Economic Development & Tourism. Compared with all employees in the sector, Native Hawaiians are younger, more likely to be single

and less likely to have a bachelor’s degree. They’re paid about 12% less than the average tourism worker. “To have that representation is critical as the industry should be reflective of the community,” Sanders says. “Who knows Hawai‘i better than kānaka?” Lewis, the CEO of the Council for Native Hawaiian Advancement, says he’s been “hunting high and low” for a hotel for about four years. “I feel like even if you start with a 12-unit or 15-unit or 20-unit hotel, you provide exceptional Hawaiian hospitality and they experience Hawai‘i, whether it’s being greeted by a hula dancer or having an enriching experience, then the other hotels will start to follow,” he says. A couple of years ago, CNHA established its Kilohana tourism division. The word “kilohana” refers to the outer layer of kapa and represents the finest of Hawai‘i, Lewis says. That’s what he envisions for a CNHA-owned hotel – the furniture, stories, visitor experiences, employees, management of resources and community involvement would embody Hawai‘i and its values. “From a cultural lens, it means the elements of Hawaiian culture that are often commodified and sold, maybe they look more like intentional incorporations into the way in which the hotel does business,” says Tyler Iokepa Gomes, chief administrator of Kilohana. “And I think the intentionality is sort of the highlight there.” That intention also translates to caring for the surrounding community. Lewis says he would want a CNHA-owned hotel to have a line item in its budget for community contributions. “These hotels have kuleana, the businesses that are benefiting from the visitor industry, our culture,” Lewis says. “And the truth is Hawai‘i’s tourism industry is on the backs of Hawai‘i’s cultures, on the backs of our land. You need to contribute to that in order for it to

continue to thrive. And that’s just not happening meaningfully. It’s going to shareholders.” Lewis recognizes that the hotel industry has made progress in incorporating Hawaiian culture and hiring locals for leadership positions but says there’s too much focus on profit and not enough focus on providing genuine hospitality. The way to shift it back, he says, is for Native Hawaiian organizations like his to force themselves to the decision-making table, which is what CNHA has done by creating the Kilohana Hula Show. The show, a reimagining of the Kodak Hula Show that ran for 60 years, is an effort to revive authentic hula in Waikīkī. “I’m not OK with the status quo,” he says. “I’m not OK with the trajectory that we’re currently on. And if there’s something we can do about it, then I’m going to try, at least.” EMBRACING HAWAIIAN VALUES

epoikai Aluli, the co-op pioneer, sold his interests in the Hawaiiana Hotel in 1956 to Harry Meyer, who ran the property for 20 years. Maile Meyer is Harry Meyer’s daughter and Aluli’s niece. She says her father, who was from the Midwest, was mentored by Outrigger founder Roy Kelley and ran the Hawaiiana with a Hawaiian sense of place and hospitality. She grew up with her parents inviting hotel guests for dinner at their Kailua home. Their relationships would be so close that her family would visit the guests at their homes in the continental U.S. Maile Meyer’s father is an example of how non-Hawaiians in the industry can adopt a Hawaiian way of thinking. Kainoa Daines, senior director of destination education at the Hawai‘i Visitors and Convention Bureau, says it’s important for hotel owners and leaders to have that mindset. He adds that just because a hotel owner is Native Hawaiian doesn’t guarantee he or she will embrace Hawaiian values.

H AWA I I B U S I N ES S

113

“When you see hotel general managers who may be from elsewhere but embrace and understand local values and they’re not just lip service, but they are living that lifestyle and making decisions based on that, then it really makes a difference,” he says. He served on a cultural advisory committee when Disney’s Aulani resort was being planned. He saw members of Disney’s creative team, called Imagineers, come to Hawai‘i to learn about the language and culture. They also listened when cultural consultants pointed out elements of the resort that were inappropriate. “When you go to Aulani, you do feel the Disney feeling,” he says, but when you look around, “you feel like they really applied their time by investing in the thinking process.” The Kā‘anapali Beach Hotel is another example where nonHawaiian management embraced Hawaiian culture and values, he adds. That hotel is often called Hawai‘i’s “most Hawaiian hotel.” Its former longtime GM, Mike White, studied under Hawaiian cultural authority George Kanahele and created a training program in the 1980s for employees to learn about Hawaiian values, language, geography, food, music and history. Vieira adds that the major hotels and mainland management companies have long understood the importance of embracing Hawaiian culture and giving back to the community. The annual Visitor Industry Charity Walk is a major fundraiser for local causes, and many Maui hotel owners provided shelter, funds and meals to employees and others displaced by the August 2023 Lahaina wildfire. MAJOR LANDOWNERS

he 18 hotels located on land owned by the three ali‘i trusts and the state Department of Hawaiian Home Lands include some of the Islands’ most prominent hotels, among them the Royal Hawaiian, Four Seasons Resort Hualālai, the Kahala Hotel & Resort, and Out-

114

J U LY 2 0 2 4

rigger Waikiki. Two of the trusts and DHHL plan to allow additional hotels to be built on their lands. The Lili‘uokalani Trust plans to allow others to build two hotels with a combined 200 rooms in its planned 70-acre Makalapua Project District in Kailua-Kona. The trust was created in 1909 for the benefit of orphans and destitute children, with preference given to Native Hawaiians. It owns the land under the Waikiki Beach Marriott Resort & Spa. Representatives from the Lili‘uokalani Trust declined to be interviewed for this story. DHHL Director Kali Watson says his department is exploring whether a 41-acre parcel in Wailua on Kaua‘i is a good fit for a master planned development that could include a hotel, as well as opportunities to support beneficiary businesses and farms and to integrate Hawaiian culture. He likens the idea to the Polynesian Cultural Center on O‘ahu. “The reality is that tourist dollars are very instrumental in supporting our economy, and if we do it right, we can provide more than just a site for tourists to visit,” Watson says. The 41-acre parcel is adjacent to the Hilton Garden Inn Wailua, which generates about $366,000 a year in lease revenue for DHHL. The department also owns the land under the Hampton Inn & Suites Kapolei. Watson says the amount of lease rent the department receives from the Hampton Inn’s sublease is confidential at the hotel owner’s request, but the Ka Makana Ali‘i general lease overall brings in about $4.7 million a year. The department’s lease revenues support homestead development and the homestead associations around the state. The Hampton Inn primarily serves visitors from the Neighbor Islands, and its owners are considering building a second tower, he says. In addition to Wailua, another potential site is 184 acres in Pu‘unēnē on Maui. Watson says that if the department decides to proceed with hotel development,

HOTELS ON HAWAIIAN TRUST LANDS QUEEN EMMA LAND CO. OWNS THE LAND UNDER THESE HOTELS: • White Sands • Romer House Waikīkī (formerly Pearl Hotel Waikiki) • Ohia Waikiki • The Laylow • Ohana Waikiki East • Outrigger Waikiki Beachcomber • Outrigger Waikiki • Hilton Garden Inn Waikiki • Hyatt Centric Waikiki (Portion of the land) KAMEHAMEHA SCHOOLS OWNS THE LAND UNDER THESE HOTELS: • Kona Village • Four Seasons Hualālai • Outrigger Kona Resort & Spa • Royal Hawaiian • Pagoda Hotel • Kahala Resort DEPARTMENT OF HAWAIIAN HOME LANDS OWNS THE LAND UNDER THESE HOTELS: • Hilton Garden Inn Wailua • Hampton Inn & Suites Kapolei LILI‘UOKALANI TRUST OWNS THE LAND UNDER: • Waikiki Beach Marriott Resort & Spa

it will work with private developers who would build and then own the structures. “To get ownership, you have to invest in the development and pay for the hotel. That’s something we’re not interested in doing,” he says. “We’d

“The reality is that tourist dollars are very instrumental in supporting our economy, and if we do it right, we can provide more than just a site for tourists to visit.” —KALI WATSON, DIRECTOR, STATE DEPARTMENT OF HAWAIIAN HOME LANDS

rather have other people develop, design, construct and then pay us rent for that. It’s a lot more, I think, appropriate for our department.” Market studies still need to be conducted to see if the areas can support additional hotels. Watson says the intent is to develop the parcels, which are largely underutilized, to maximize the amount of lease revenue going to the department and to create opportunities for Native Hawaiians. A few years ago, the department unsuccessfully proposed building a casino on its land to generate revenue. Kamehameha Schools is considering building a culturally appropriate boutique hotel as part of its Keauhou Bay Master Plan. Harman wrote that 150 units of low-impact lodging would enable KS to generate funds, improve stewardship of the area, create economic opportunities for Kona kama‘āina, and encourage the community to enjoy and better appreciate the wahi pana (sacred places) of Keauhou and Kahalu‘u. Current plans, which are not yet final, call for a heritage management corridor to protect the birth site of Kamehameha III and to link to other significant sites along the Kona Coast. It would also be used to promote Native Hawaiian identity. Harman writes in her email that it’s important that KS, the community, government and businesses “challenge ourselves to innovate and explore regenerative visitor opportunities as part of sustainable community development in our Islands.”

KS currently owns the land under six hotels on O‘ahu and Hawai‘i Island. Jeff Mau, director of asset management for KS, declined to say how much revenue those land holdings generate but wrote in an email that the revenue supports the estate’s educational mission, and that KS is open to investments that can benefit that mission. The Queen Emma Land Co. is a nonprofit that was created to support and advance health care via The Queen’s Health System. It owns the land under nine Waikīkī hotels. Bruce Nakaoka, VP of the Queen Emma Land Co., wrote in an emailed statement that the company supports The Queen’s Health System by managing and enhancing the income-generating potential of the legacy lands on O‘ahu and Hawai‘i Island left to The Queen’s Hospital by Queen Emma in 1885, “balanced by our efforts to environmentally restore and sustain” the ‘āina. “QELC continues to look for opportunities to work with the community to be good stewards of the lands.” DEMAND FOR NATIVE OWNERSHIP

isitors want the option of staying at Native Hawaiian-owned hotels, Sanders, of the Native Hawaiian Hospitality Association, says. “They call all the time asking how they can spend their dollar responsibly, from start to finish of their vacation, not only just with

the activities that they want to do, but with the place where they lay their head,” she says. It’s hard to tell them that option doesn’t exist, she says. And she explains to them that some hotels are situated on Native Hawaiian-owned land, and that by staying at those hotels, some of their money goes to support Native Hawaiian programs. Sanders, a board member of the American Indian Alaska Native Tourism Association, sees Native Hawaiian-owned hotels as a way for Hawaiians to exercise sovereignty. She says Indigenous groups elsewhere in the U.S. have built and owned casinos and hotels to support their members and to help build and repair hospitals and other infrastructure in those communities. Daines, of the Hawai‘i Visitors and Convention Bureau, is the official emcee for AIANTA’s annual American Indigenous Tourism Conference. He says that it’s nice to see their cultures live because of the revenue generated from those properties. Local models exist for Native Hawaiians and local communities to directly receive tourism dollars, Hilo designer Zane says. He cites Hā‘ena on Kaua‘i’s North Shore, where two community nonprofits manage access to the state park and use the revenues to reinvest in the community. Other examples include the aloha wear and hula industries, where Native Hawaiians have been able to flourish economically and share their unique stories. In those industries, Native Hawaiians have claimed part of the state’s economic pie, he says. “If we were to have Native Hawaiian-owned hotels … economic justice would be at the top of the page of that, but at the same time, I think the authentic product of what is Hawai‘i would be so unique at that point, that you wouldn’t be able to get that anywhere else,” Zane says. “Like no Hilton, Rosewood, Four Seasons would be able to duplicate that product. And I think that also ensures our economic viability.”

H AWA I I B U S I N ES S

115

CONGRATULATIONS

TO AMERICA’S SUPERSTATION! �e Gold Standard in Broadcast Excellence!

#1 for 40+ Years! eports! #1 Traﬃc Radio R istening! L t n e tm in o p p A 1 # ws Station! e N io d a R D E T S U #1 TR

Michael W. Perry Of the 15,000 Radio stations in the United States, very few have achieved SUPERSTATION status with over 160 rating books ranked at #1. For over 40 years, 92.3 KSSK and AM 590 has stood head and shoulders above everyone else in delivering news, traac, entertainment, and critical weather updates.MAHALO to Michael W. Perry, Hawaii’s #1 reigning ratings leader who has been in morning drive on KSSK for more than 40 years.

116

J U LY 2 0 2 4

BY C H AVON N I E R A MOS NASTASHA UBAS IS ONE OF 80 TEACHERS WHO CAME TO HAWAI‘I LAST SUMMER FROM THE PHILIPPINES TO TEACH AT LOCAL PUBLIC SCHOOLS. THIS SUMMER, 50 TEACHERS ARE SCHEDULED TO ARRIVE AND BEGIN TEACHING.

“All Students Benefit” Teachers from the Philippines are a good ﬁt for Hawai‘i’s public schools, where 30% of the students are Filipino but less than 10% of the teachers. And these teachers help ﬁll the many vacancies in rural districts.

NASTASHA UBAS HAD BEEN A TEACHER IN THE PHILIPPINES FOR NINE YEARS AND HAD NEVER BEEN ABROAD UNTIL LAST YEAR, WHEN SHE BEGAN TEACHING MATH AND SCIENCE AT SAMUEL E. KALAMA INTERMEDIATE SCHOOL IN MAKAWAO, MAUI. ALMOST IMMEDIATELY, HER STUDENTS QUESTIONED HER CAPABILITIES.

“My kids were literally telling me, ‘What the heck are you doing? You don’t know what you’re doing.’” Ubas recounts. Now, the students feel she does a good job. She adds that a lot of the students asked her if they could visit her next school year, even though they don’t have a class with her. She says teaching styles in the Philippines and Hawai‘i differ, so

early on in her work on Maui she would ask her students how they learn best. And Ubas says she tries to connect personally with students and learn about Hawai‘i’s culture. The wildfires in Lahaina and Kula in August 2023 were traumatic and frightening for her and the students, she says, but experiencing the island’s aloha spirit through it all “was amazing.” Ubas was one of 80 teachers who came to Hawai‘i last summer under J-1 visas issued by the federal government for work-based and study-based programs. The teachers are sponsored by the state Department of Education and can stay in the U.S. for up to five years. H AWA I I B U S I N ES S

117

118

J U LY 2 0 2 4

PHOTO COURTESY: JERICO JARAMILLO

JERICO JARAMILLO, WHO CAME FROM THE PHILIPPINES LAST SUMMER, TEACHES AT LĀNA‘I HIGH AND ELEMENTARY SCHOOL. THE PROGRAM THAT BROUGHT HIM TO HAWAI‘I ENCOURAGES CULTURAL EXCHANGE, SO HE TAUGHT HIS CLASS TO DO THE “TINIKLING,” A TRADITIONAL FILIPINO DANCE WITH BAMBOO STICKS.

A CULTURAL EXCHANGE

The DOE program started in 2019 with 10 teachers from the Philippines. This summer, 50 teachers are scheduled to arrive and begin teaching in public schools. It’s a good match, Ubas says. “Our group is very lucky that we’re in Hawai‘i because of the fact that the culture here is very rich, and it closely resembles the Philippine culture.” Hawai‘i suffers every year from a shortage of qualified teachers, with vacancies especially hard to fill at rural schools. These teachers from the Philippines help fill the gap.

SIMILAR EDUCATION SYSTEMS

he J-1 program is a “cultural exchange” for teachers. They share insights about their home culture while learning about Hawai‘i’s culture, says James Urbaniak, the DOE’s lead recruiter. He says the DOE currently recruits exclusively from the Philippines but can recruit from other places. The state targets the Philippines because the education system there is “quite similar” to the system in Hawai‘i, particularly in the way the two systems developed, Urbaniak says, and because of the large Filipino population in the Islands. Urbaniak says Filipinos make up 30% of the student population in Hawai‘i’s public schools but less than 10% of the educators. Urbaniak says the incoming teachers will also help fill vacancies “in areas of need,” such as rural communities across the state.

COMPETITIVE PROCESS

cceptance into the J-1 program is “very competitive” and many of the teachers from the Philippines have advanced degrees, Urbaniak says. “Our candidates are fluent, not just in English, but they’re multilingual in a variety of languages.” Applicants must have a college degree and at least two years of professional teaching experience, although “the vast majority have upward of seven to 30 years,” Urbaniak says. He adds that the Philippines has programs that are equivalent to degrees in the U.S. and that most teachers that apply for the program have a master degree or doctorate. The DOE gives each teacher a $3,000 bonus to offset housing costs in Hawai‘i, according to Urbaniak. Teachers get paid the same as other DOE teachers with similar credentials. He says the J-1 program also helps teachers with housing, and that many of the teachers live with each other or with friends or relatives. Hawai‘i is not the only American destination for foreign teachers. A report by the U.S. State Department says 4,271 foreign teachers were employed in U.S. school districts in 2021 – up 69% from 2015.

erico Jaramillo, another teacher who arrived from the Philippines last summer, works at Lāna‘i High and Elementary School. It’s Jaramillo’s first time in Hawai‘i. Initially, he envisioned Hawai‘i and the U.S. to be a place where he could see “tall buildings and skyscrapers.” But he found Lāna‘i to be “just like the Philippines.” Jaramillo applied for the J-1 program because he wants to learn new things and bring that knowledge back to Philippine classrooms. “I want to do some meaningful contribution to our educational system. Although we have a nice one, we can still improve it,” he says. One requirement of the J-1 program is cultural exchange, which the teachers fulfill by holding events and demonstrations that showcase Filipino culture. For example, Jaramillo taught his senior class how to do the “tinikling,” a traditional Filipino dance with bamboo sticks. That benefits the many Filipino students in the public schools who want to connect with their roots, Urbaniak says. “There’s so much educational research that shows … that all students benefit from diverse educators,” says Urbaniak. “That’s especially true for our Filipino students who can see an educator in front of them who reminds them of their family, their culture.”

H AWA I I B U S I N ES S

119

Congratulations

to the 2024 Kukulu Hale Participants and Awardees for building toward a better future for Hawai‘i!

Your ongoing dedication to excellence continues to enhance the lives of Hawai‘i’s families. Individually, we build homes, schools, shopping centers, and more. Together, we build community.

CASTLECOOKEHAWAII.COM 120

J U LY 2 0 2 4

2O24

KUKULU HALE AWARDS R ECO G N IZI N G E XCELLEN CE I N HAWAI ‘ I ’ S CO M M ERCIAL R E AL E STATE I N D U STRY

CALIFORNIA . HAWAII . NEVADA

122

2 O 24 KU KU L U H A L E AWA R D S

TABL E OF C O N TEN TS

124

2024 Kukulu Hale Jurors & Awards Committee

N A I O P H AWA I I ’ S 2 7 TH A N N UA L

KUKULU HALE AWARDS

125

Kukulu Hale Award Sponsors

NAIOP Hawaii has served as the state’s premier association of development industry leaders and decision-makers since 1988.

126

Developer of the Year

130

Lifetime Achievement Award

131

Outstanding Service Award

132

Kukulu Hale Award Winners

136

About NAIOP Hawaii

138

Contractor of the Year

139

Distinguished Entries

142

NAIOP Hawaii Chapter Awards

For nearly three decades our annual Kukulu Hale Awards program has recognized individuals and organizations whose projects, professional achievements, and civic service have contributed to Hawai‘i’s economic growth and enriched our community. We invite you to read about this year’s awardees and distinguished entries in the following pages. Special honorees include D.R. Horton Hawaii, Developer of the Year; Randy Hiraki, Lifetime Achievement; Kūhiō Lewis, Outstanding Service Award; and Nordic PCL Construction, Contractor of the Year. On behalf of our board of directors and NAIOP Hawaii’s 180-plus members, I extend deepest gratitude to our Kukulu Hale sponsors, jurors and committee members. Their generous support makes this year’s program possible. Mahalo! Reyn Tanaka 2024 President NAIOP Hawaii

144

Corporate Sponsors 2024 Board of Directors

N A I O P H AWA I I

12 3

2O24 KUKULU HALE JURORS

From left: Jan Yokota, Ruoyun Sun, Francisco Gutierrez, Kawika Fiddler, Ellen Ashford

Ellen Ashford Associate Cades Schutte LLP

Ruoyun Sun Director of Development MW Group, Ltd.

Kawika Fiddler Senior Vice President & Director, CRE Loan Division Bank of Hawaii

Jan Yokota Retired

Francisco Gutierrez SVP, Development Alexander & Baldwin

124

2 O 24 KU KU L U H A L E AWA R D S

KUKULU HALE AWARDS COMMITTEE Jennifer Camp and Catherine Camp, Co-Chairs Todd Apo Liana Dietz Larry Heim

Mike Imanaka Glen Kaneshige Courtney Kosaka Mele Pochereva Barbie Rosario Sunny Rosario Leighton Yuen

2 O 2 4 K U K U L U H A L E AWA R D S P O N S O R S 2 O 2 4 K U K U L U H A L E AWA R D S P O N S O R S 2 O 2 4 K U K U L U H A L E AWA R D S P O N S O R S I LI MA S PON SORS I LI MA S PO N SO RS I LI MA S PO N SO RS

MAI LE S PON SORS MAI LE S PO N SO RS MAI LE S PO N SO RS

PI K AKE S PON SORS PI K AKE S PO N SO RS PI K AKE S PO N SO RS

& Escrow & Escrow & Escrow

806 806‘Iwilei ‘IwileiAffordable AffordableHousing Housingand andResource ResourceCenter Center 806806 ‘Iwilei ‘Iwilei Affordable Affordable Housing Housing andand Resource Resource Center Center

Hotel Hanalei HanaleiBay Bay 11 Hotel 1 Hotel 1 Hotel Hanalei Hanalei BayBay

Congratulations Congratulations Congratulations Congratulations to all all the the 2024 2024 to toto allall the the 2024 2024 NAIOP Kūkulu Hale NAIOP Kūkulu Hale NAIOP NAIOP Kūkulu Kūkulu Hale Hale Participants & Awardees! Participants & Awardees! Participants Participants && Awardees! Awardees!

G70.DESIGN

Girl Scouts of Hawai‘i STEM Center for Excellence G70.DESIGN G70.DESIGN G70.DESIGN Girl Scouts Hawai‘i STEM Center forfor Excellence Girl Girl Scouts Scouts ofofHawai‘i of Hawai‘i STEM STEM Center Center for Excellence Excellence

Civil Beat Plaza Civil Beat Plaza Civil Civil Beat Beat Plaza Plaza

125 N A I O P H AWA I I Servco NNA AI O WW A AI IIPacific 12 Office 5 I OP PHHA A I 125

g70.design Servco Pacific Office Servco Servco Pacific Pacific Office Office g70.design g70.design g70.design

2 O 2 4 D E V E LO P E R O F T H E Y E A R - K U H O ‘ O K E L A AWA R D

D. R. Horton Hawaii

or 50 years, D.R. Horton Hawaii has been building affordable and workforce housing for Hawai‘i’s families. During that time, the homebuilder’s dedicated team has constructed upwards of 15,000 homes across O‘ahu, Maui, Kaua‘i and Hawai‘i Island, with thousands more on the horizon. D.R. Horton Hawaii continues its legacy of commitment to local communities not just through the homes it builds but through its partnerships across Hawai‘i.

Since 2005, D.R. Horton Hawaii has believed in the tremendous potential West O‘ahu holds for Hawai‘i’s families. It has worked for many years to bring this project to frui-

126

2 O 24 KU KU L U H A L E AWA R D S

tion. At 1,550 acres, Ho‘opili, in West O‘ahu, is D.R. Horton Hawaii’s largest project in the Islands. When complete, the master-planned community is expected to offer up to 11,750 new homes

within a variety of mixed-use neighborhood design concepts. Many of the housing units are created with families in mind, with affordable rental and for sale opportunities for those earning between 30% AMI to above 200% AMI. Ho‘opili, which means to come together in Hawaiian, will create opportunities for families to grow and businesses to thrive, with community centers, tot lot and recreational parks, temporary soccer fields, and a Bark and Ride Park for dogs. Ho‘opili is O‘ahu’s first master-planned community to be integrated with the Skyline rail. It is designed for

2 O 2 4 D E V E LO P E R O F T H E Y E A R - K U H O ‘ O K E L A AWA R D

Left : D.R. Horton Hawaii is delivering on its promise to provide much-needed housing with Ho‘opili, a 1,550-acre master-planned community in West Oahu with residential and commercial opportunities, future schools and recreational amenities. 2,700 families call Ho‘opili home, with almost 50 businesses approved to operate in Ho‘opili including eateries, a convenience store, medical spas and beauty salons, an insurance agency, and dental practices. Over the next decade, D.R. Horton Hawaii plans to build a total of up to 11,750 homes in Ho‘opili.

Hawaiian Humane Society for its Kosasa Family Campus at Ho‘opili to ensure much-needed services are available to West O‘ahu families and the community. Its team is actively involved in the

both vertically and horizontally integrated mixed-use development around the Keoneae at UH-West O‘ahu and the Honouliuli at Ho‘opili rail stations. While D.R. Horton Hawaii is rooted in building homes for Hawai‘i’s families, its team members are proud to build and grow relationships by giving back through volunteerism and in-kind and charitable contributions. For years, D.R. Horton Hawaii has partnered with the Institute for Human Services, Special Olympics Hawaii, and Blood Bank of Hawaii and donated parcels of land to the Waianae Coast Comprehensive Health Center for a new clinic and the

Ho‘opili community, partnering with the Ho‘opili Community Association and the Ho‘opili Neighborhood Watch to host family friendly, community-oriented events on Ho‘opili’s Festival Street, safe driving campaigns, and urban garden learning fairs. Acknowledging the area’s rich history, 159 acres of land in Ho‘opili is planned to remain in perpetual commercial agriculture contributing to O‘ahu’s food sustainability needs for generations to come. Community urban gardens are integrated within Ho‘opili to provide residents opportunities to practice sustain-

Festival Street at Ho‘opili Festival Street at Ho‘opili is a 58,000 sq. ft . private roadway that transforms into a pedestrian friendly space for gatherings and celebrations that residents, guests, and the greater community can enjoy. To date, D.R. Horton Hawaii has helped organize themed night markets, holiday craft fairs, and urban garden learning fairs.

N A I O P H AWA I I

12 7

2 O 2 4 D E V E LO P E R O F T H E Y E A R - K U H O ‘ O K E L A AWA R D

able farming methods and grow their own fruits, herbs and vegetables. Single-family home lots come with fully landscaped edible garden yards consisting of fruit trees such as citrus and banana, herbs such as lemongrass and rosemary, shrubs such as sugarcane and pomegranate, and raised planting beds growing green onions, lettuce and eggplant. Mango, ulu and avocado trees can be found throughout Ho‘opili’s parks and condominium properties. “Our team is dedicated to D.R. Horton Hawaii’s mission, and commitment to community is paramount to our success,” said Tracy Tonaki, D.R. Horton Hawaii’s president. “Building homes is more than just a job; it is something we are very passionate about and our promise to Hawai‘i’s families in the place that we call home. On behalf of our entire D.R. Horton Hawaii ‘Ohana, we are extremely humbled by and grateful to NAIOP Hawaii for this extraordinary honor.”

128

2 O 24 KU KU L U H A L E AWA R D S

SoHo Community Center SoHo (short for South Ho‘opili) Community Center is Ho‘opili’s first recreational community center. The facility provides a gathering and recreational place for the community with amenities including a 5,750 sq. ft . swimming pool, 6,800 sq. ft . of multi-purpose spaces, kitchen, offices and lanais along with an open park. Its design is an ode to the agricultural industry through its incorporation.

The D.R. Horton Hawaii team

SKY SKYALA ALAMOANA MOANA. .

.RISE .RISECENTER CENTER

ARCHITECTURE ARCHITECTURE • PLANNING • PLANNING • INTERIORS • INTERIORS • CONSTRUCTION • CONSTRUCTION MANAGEMENT MANAGEMENT HONOLULU HONOLULU • GUAM • GUAM • SEOUL • SEOUL (808) (808) 949-0044 949-0044 • WWW.DESIGNPARTNERSINC.COM • WWW.DESIGNPARTNERSINC.COM

.WAIKOLOA .WAIKOLOAFAMILY FAMILYAFFORDABLE AFFORDABLE

HONOREES HONOREES

Mahalo Mahalo to to this this year’s year’s honorees honorees for for laying laying the the groundwork groundwork for for aa brighter brighter future. future. DR DRHORTON HORTON RANDY RANDYHIRAKI HIRAKI KUHIO KUHIOLEWIS LEWIS NORDIC NORDICPCL PCL

Bank Bankof ofHawai‘i Hawai‘icongratulates congratulatesthis thisyear’ year’ss2024 2024Kukulu KukuluHale Halehonorees honoreesfor fortheir theircommitment commitmentto toHawai‘i Hawai‘iand andthe the commercial commercialreal realestate estateindustry. industry.Thanks Thanksto totheir theirpassion passionand andvision, vision,Hawai‘i’ Hawai‘i’ssfuture futureisison onaavery veryfirm firmfoundation. foundation.

L I F E T I M E AC H I E V E M E N T - H O LO P O N O AWA R D

Randy Hiraki

President, Commercial Plumbing, Inc.

ANDY HIRAKI WAS JUST EIGHT MONTHS

SHY of his 30th birthday when he opened a small residential plumbing company in his garage with a business partner. Never did he imagine that nearly 40 years later Commercial Plumbing would have grown to be the largest plumbing company in Hawai’i, with projects that span the islands and business sectors, from hotels and hospitals to high-rise residential and research facilities. Randy’s introduction to a plumbing career took place in high school when he signed up for a vocational seminar “because we got a free lunch and the rest of the school day off,” he recalls with a chuckle.

1 30

2 O 24 KU KU L U H A L E AWA R D S

“I learned that plumbers were the highest paid trade at the time and decided that’s what I wanted to do.” The day after graduation he started as an apprentice at a large plumbing company, learning the nuts and bolts of the trade on the way to earning his journeyman license. In 1984 Randy enrolled in an SBA program to learn the fundamentals of running a small business; the following year he was in business, taking on small residential jobs and eventually expanding into commercial work. He has built the company on innovation, integrity, and customer service, and he places a high value on training and continuing education to keep his employees and himself tuned in to the latest industry advancements. Some innovations come from Randy’s own inventive mind; his ideas for new, high-tech equipment are brought to life with help from a robotics engineer in Colorado. “Not only is Randy a good tradesman, but he’s also a very good businessman,” acknowledges Vice Presi-

dent Mark Suzuki, who was brought aboard 24 years ago to help grow the company and oversee its financial and administrative functions. Today Commercial Plumbing is employee-owned. It operates under an E.S.O.P. adopted in 2011 and a topdown commitment to using the latest technology and developing a talented team to provide the best quality of work at the best prices. The company’s nearly 250 employees include not only skilled plumbers, sprinkler fitters and project managers, but also mechanical engineers and designers trained in 3D building information modeling (BIM) and CAD. Believing the key to success is good, loyal employees to keep local industries going, Randy’s biggest goal is to provide mentorship and training that enables his employees to run the company someday so they, too, can be successful in life – and continue to provide good jobs for home-grown talent. He also wants employees to understand that when a company does well, it’s important to give back to the community. Leading by example, Randy has served on the board of the Great Aloha Run for the past 17 years and offers the company’s professional services pro bono for worthy causes, including the plumbing for Kahauiki Village housing community for homeless families and projects at University of Hawai‘i sports facilities. Three large food distribution events on O‘ahu during the pandemic and, more recently, collecting and loading containers of food and supplies for Maui wildfire victims are just some of the ways that Commercial Plumbing employees have come together in company-sponsored support of community needs. NAIOP Hawaii salutes Randy Hiraki for his decades-long success as a business leader who hasn’t lost sight of his company’s humble beginning.

O U T S TA N D I N G S E R V I C E AWA R D

Kūhiō Lewis

CEO, Council for Native Hawaiian Advancement

INCE TAKING THE HELM OF THE COUNCIL FOR NATIVE HAWAIIAN

ADVANCEMENT (CNHA) IN 2018,

Kūhiō Lewis has been instrumental in driving the growth of this community development financial institution, a nonprofit committed to advancing cultural, economic, political and community development for Native Hawaiians. Programs he has initiated in just six years not only have uplifted thousands of local individuals, families, and businesses, but also have transformed the 24-yearold organization, leading to CNHA’s recognition as one of Hawai‘i’s top 100 companies in 2023. These programs include the

Hawaiian Trades Academy, established in 2020 to raise household income for local families by providing highly valued certifications like Hazmat, Hazwhopper, OSHA, CDL; a revolving Loan Fund that has raised over $20 million to help more than 300 businesses and individuals access capital through CNHA’s community development lending arm; and Pop-Up Makeke, an innovative, online marketplace launched in 2021 to help Native Hawaiian businesses survive the pandemic. The marketplace continues to thrive and has supported over 400 businesses, generated $6.5 million in sales, and sold over 600,000 local products globally. CNHA’s tourism arm, Kilohana, was established in 2022, a pivotal year in which the organization secured a $27.4 million contract from the Hawai‘i Tourism Authority, becoming a prime marketer and tourism steward for the state. Then, in response to the Maui wildfires last August, CNHA sprang into action with Kako‘o Maui, an initiative to quickly and efficiently deploy resources to Native Hawaiian communities impacted by the fires. The program has raised over $34 million in private donations and has provided multi-faceted support for Maui’s recovery efforts. It has served more than 4,000 Maui residents in various ways, including continued housing for those displaced by the fires, a resource center that serves as a hub for multiple service providers, and certifications for over 400 residents to work in the burn zone. This track record aptly has earned Kūhiō a reputation as a leader who gets things done without letting bureaucracy get in the way, thereby

enabling CNHA to pivot and implement programs quickly to seize opportunities or meet urgent needs. His journey up to now hasn’t been entirely by choice. “It seems as though these responsibilities have found their way to me,” he says. “My life took unexpected turns. I became a parent in high school; graduated three years later than planned; became a single parent at 21; and attended community college to discover my path. It was there that I was introduced to the beginnings of my leadership journey within the Hawaiian community. These were the elements shaping my life’s trajectory, with my kuleana (responsibility) calling out to me.” Kūhiō explains that growing up from modest beginnings has given him a profound outlook on life: “I’ve learned that nothing worthwhile comes without effort; you have to work for it and sometimes fight for it. Instead of fixating on obstacles, I focus on finding solutions and taking action. I choose to surround myself with like-minded individuals who share a determination to challenge the status quo.” Kūhiō’s determination, innovation, and commitment to community advancement have led to what some have described as CNHA’s transformation from “an organization for Hawaiians” to “a Hawaiian organization for Hawai‘i.”

N A I O P H AWA I I

131

2 O 2 4 K U K UL U H AL E AWARD W I N N ERS

N EW PROJ EC T AWAR D – CO M M E RCIAL /OTH E R OVE R 40,000 S F

N EW PROJ ECT AWARD – COM M ERCIAL/OTH ER OVER 40,000 SF

Civil Beat Plaza

Kona Village, A Rosewood Resort

Entrant: G70 Developer/Owner: 3650 Waialae LLC Lead Design Firm: G70 General Contractor: Nordic PCL Construction, Inc.

HE CIVIL BEAT PL AZA is a new ground-up, mixed-use commercial office building with sustainability and innovation baked into the DNA of its design. Although the building is brand new, it strives to evoke and maintain a harmonious presence along Waialae Avenue that blends into the eclectic existing urban fabric of the surrounding built environment, while honoring the historical nature of the neighborhood through massing, materials, color, patterning, and retail street frontage. The existing Goodwill that was located on the site is retained and becomes the prominent face to the neighborhood along with a neighborhood restaurant located at the corner plaza.

1 32

2 O 24 KU KU L U H A L E AWA R D S

Entrant: Nordic PCL Construction, Inc. Developer/Owner: KW Kona Investors LLC Lead Design Firm: Walker Warner Architects General Contractor: Nordic PCL Construction, Inc.

ONA VILL AGE, A ROSEWOOD RESORT, is an iconic hideaway that was devastated by a tsunami in 2011. This beloved resort remained in disrepair until 2023 when the re-imagined 81-acre property with 150 thatched-roof bungalows reopened. Five restaurants and bars, including the original resort’s Shipwreck building, Talk Story bars, and Asaya Spa are powered 100% by solar energy. Several buildings have been designed for LEED Gold Certification. Working with the natural landscape and existing archaeological landmarks, the design respectfully restores the original Pacific Island style with modern touches and innovative sustainable elements.

2 O 2 4 K U KUL U H AL E AWARD W I N N ERS

N EW PROJ EC T AWAR D – CO M M E RCIAL /OTH E R 40,000 S F O R LE S S

R E N OVATI O N AWAR D – CO M M E RCIAL /OTH E R OVE R 40,000 S F

‘Āhuimanu

AC Hotel Honolulu

Entrant: Hunt Companies Hawai‘i Developer/Owner: Hunt Companies Hawai‘i Lead Design Firm: Steve W.G. Au & Associates General Contractor: Shioi Construction, Inc.

Entrant: Allied Builders System Developer/Owner: Continental Assets Management Lead Design Firm: NORR, Inc. General Contractor: Allied Builders System

‘Ā

HUIMANU IS A 36,000-SQUARE-FOOT, mixeduse town center located in historic Kīlauea Town on Kaua‘i. The project was developed by Hunt Companies to bring improved convenience and quality services to local Kīlauea residents and visitors, who previously had to travel to Princeville for neighborhood services or to shop. By mid-2022 ‘Āhuimanu was fully leased, and construction was completed in September 2023. Anchored by the 12,700-square-foot Kīlauea Market + Café, ‘Āhuimanu’s tenants include a wide variety of restaurants, retail and community services. Most are established Kaua‘i businesses seeking outlets on the North Shore.

HE AC HOTEL HONOLULU is an exciting ren-

ovation and adaptive reuse of the 1960s-era office building originally designed by the renowned Hawai‘i architect, Ernest Hara. This project helps preserve and resurrect an elegant mid-century modern building by enhancing its appearance and optimizing its use. It reactivates an important intersection in downtown Honolulu and adds a new urban boutique hotel to serve business travelers as well as tourists and locals who want an alternative hotel option outside the Waikiki area. This project will contribute significantly to the economic growth and revitalization of this area.

N A I O P H AWA I I

133

2 O 2 4 K U K UL U H AL E AWARD W I N N ERS

RENOVATION AWARD – COM M ERCIAL/OTH ER OVER 40,000 SF

R E N OVATI O N AWAR D – CO M M E RCIAL /OTH E R 40,000 S F O R LE S S

Hawaii State Federal Credit Union

Papa Pilialoha – The Friendship Floor

Entrants: Nordic PCL Construction, Inc. & hi-arch-y LLC Developer/Owner: Andrew Rosen Lead Design Firm: hi-arch-y LLC General Contractor: Nordic PCL Construction, Inc.

Entrant: Ferraro Choi And Associates, Ltd. Developer/Owner: Central Pacific Bank Lead Design Firm: Ferraro Choi And Associates, Ltd. General Contractor: J Kadowaki Inc.

HE NEW HAWAII STATE FCU HEADQUARTERS consolidates multiple locations and

brings together 240 employees to streamline customer service efficiency and prioritize wellness, collaboration, and innovation. This state-of-the-art 10-story, 4,300-square-foot branch renovation features a customer-centric program with an open floor plan, specialist stations, private offices, conference rooms, touch tables for virtual access, and Interactive Teller Machines (ITMs). It also features 70,000 square feet of offices, an 80,000-square-foot garage, eight employee work floors, a fitness center, and an open rooftop deck and lounge. This consolidation provides the staff with space and resources for future growth, while promoting employee collaboration through innovation and technology.

134

2 O 24 KU KU L U H A L E AWA R D S

APA PILIALOHA – THE FRIENDSHIP FLOOR is a communal workspace created to cultivate inspiration and engagement among Central Pacific Bank employees who typically work remotely or have hybrid schedules. The design was shaped by input from a cross section of departments and generations. Over 12,500 square feet of open concept and multi-functional spaces accommodate everything from individuals’ focused work to large special events. Features include sit-to-stand workstations, formal and casual gathering spaces, a wellness/nursing room, treadmill desks, phone booths, and a ‘Park and Recreation’ area to decompress and socialize with coworkers.

2 O 2 4 K U KUL U H AL E AWARD W I N N ERS

PU B LI C/GOVE R N M E NT PROJ EC T AWAR D

N O N PRO FIT PROJ EC T AWAR D

Walter Dods, Jr. RISE Center

Diamond Head Theatre

Entrant: Hunt Companies Hawai‘i Developer/Owner: Hunt Companies Hawai‘i Lead Design Firm: Design Partners, Inc. General Contractor: Moss & Associates

HE UNIVERSITY OF HAWAI‘I AND UH FOUNDATION embarked on a bold vision for an im-

mersive, multi-story, live-learn-work community woven into the entrepreneurial ecosystem. They hired Hunt Companies to design, build and finance the RISE Center, which offers 374 undergraduate students the opportunity to live and learn in spaces that include state-of-the-art technology and hands-on workshop spaces for collaboration and mentorship. RISE serves as a catalyst for economic diversification and fosters an environment of workforce development, generating valuable opportunities for young people through venture creation and collaboration with established organizations.

Entrant: Allied Builders System Developer/Owner: Diamond Head Theatre Lead Design Firm: Studio Red Architects General Contractor: Allied Builders System

T 17,000 SQUARE FEET, the new Diamond

Head Theatre is a focal point for the local arts community in Hawaii, featuring a full flyloft, enhanced audio-visual capabilities, and improved sight lines. It includes additional restrooms, an expanded box office, upgraded concessions, new dressing rooms, green room spaces, an improved scene shop, and back-of-house areas. With a commitment to environmentally sensitive design, the project used locally sourced CMU blocks and oriented the building to utilize prevailing winds for a covered exterior lobby. The team collaborated with the theatre to ensure continuous operation throughout the project, minimizing performance interruptions.

N A I O P H AWA I I

135

2 O 2 4 K U K UL U H AL E AWARD W I N N ERS

About NAIOP Hawaii

G REEN B U I LDI NG AWARD

Kona Village, A Rosewood Resort Entrant: VCA Green Developer/Owner: Kennedy Wilson Lead Design Firms: Delawie General Contractor: Nordic PCL Construction, Inc.

VERY ASPECT OF KONA VILL AGE was

premised on the rich cultural heritage of “Malama Honua,” the Hawaiian phrase meaning “to care for our earth.” Respecting the Native Hawaiian knowledge of sustainability as a lived practice, the project includes the state’s largest private solar array, a reverse-osmosis water treatment plant, a comprehensive composting program, and much more – all contributing to three LEED v4 Gold certifications. For this complex rebuild of the original resort, which was devastated by a tsunami, the development team found balance among respecting culture, minimizing impact, and participating in the modern-day tourism industry.

136

2 O 24 KU KU L U H A L E AWA R D S

AIOP, THE COMMERCIAL REAL ESTATE DEVELOPMENT ASSOCIATION, is the leading

organization for developers, owners and investors of office, industrial, retail and mixed-use commercial real estate. NAIOP comprises 20,000+ members and provides strong advocacy, education and business opportunities through a powerful North American network. Its sister organization, the NAIOP Research Foundation, is one of the industry’s leading think tanks dedicated to conducting research assessing the trends, economic viability and needs of the built environment. The Hawai‘i Chapter of NAIOP was chartered in 1988 and began with only a handful of members. Today, the chapter has more than 180 members, including many of Hawai‘i’s most influential developers, owners, investors, lenders, designers, attorneys, asset managers and other industry leaders. As the recognized forum for current issues that impact commercial real estate in Hawai‘i, NAIOP Hawaii strives to play an active role in our members’ professional development by sharing information on best practices, legislation and the latest developments in the real estate community and by providing numerous opportunities for networking at both the local and national levels.

NAIOP Hawaii Barbie M.W. Rosario, Executive Director barbie@naiophawaii.org www.naiophawaii.org

CONGRATULATIONS CONGRATULATIONSTOTOTHE THEWINNING WINNINGPROJECTS PROJECTS OFOFTHE THE2024 2024NAIOP NAIOPKUKULU KUKULUHALE HALEAWARDS AWARDS

Hawaii Hawaii State State Federal Federal Credit Credit Union Union

Kona Kona Village, Village, A Rosewood A Rosewood Resort Resort Photo Photo byby Douglas Douglas Friedman Friedman Grand Grand Wailea Wailea Humuhumu Humuhumu Cafe Cafe Photo Photo byby BRE BRE Iconic Iconic GWR GWR Owner Owner LLC LLC Kūlanihāko`i Kūlanihāko`i High High School School Phase Phase Two Two

NORDICPCL.COM NORDICPCL.COM

Congratulations Congratulations2024 2024Award AwardWinners Winners and andMahalo MahalototoOur OurValued ValuedClients Clients

5050 S. S. Beretania Beretania St,St, #C-119C #C-119C Honolulu, Honolulu, HIHI 96813 96813 808.533.2210 808.533.2210 A n AEnm Ep m l opy leoey-eOew- O n ewdn eCdo m C op m a npya n www.kaihawaii.com y www.kaihawaii.com

KAI KAI HAWAII, HAWAII, INC. INC. PROJECT PROJECT MANAGEMENT MANAGEMENT STRUCTURAL ENGINEERING ENGINEERING FULL FULL SERVICE SERVICE STRUCTURAL FORENSIC FORENSIC ENGINEERING ENGINEERING STRUCTURAL STRUCTURAL SPECIAL INSPECTION INSPECTION ENGINEERING ENGINEERING FIRM FIRM SPECIAL

Civil Civil Beat Beat Plaza, Plaza, Kaimukui Kaimukui

CONTR ACTOR OF TH E YEAR

Nordic PCL Construction

ITH MORE THAN EIGHT

DECADES of building some of the most prominent projects that define Hawai‘i’s skyline, Nordic PCL Construction’s fingerprints can be found on all the major islands of Hawai‘i. Founded in Honolulu as a sole proprietorship, Carl John “C.J” Haglund was a Swede who set roots in the Islands and named his company “Nordic” as a tribute to his Scandinavian descent. Haglund sold Nordic Construction Company just as Hawai‘i entered an era of unprecedented growth following the end of World War II. Succeeding owners grew Nordic to a mid-size contractor with Hawai‘i’s transformation from agricultural communities to a tourism mecca and East-West business hub. In 1995, the opportunity to partner with Denver-based PCL Construction Services for the $200M design-build Hawai‘i Convention Center laid the foundation for Nordic to eventually become part of the PCL family of companies in 2008. Although the acquisition provided the financial strength and resources to allow the kama’aina company to grow, Nordic PCL Construction maintained its personalized approach to working with clients by “being big on capability with a small company feel.” Nordic PCL’s president, Glen Kaneshige, says the company’s growth and longevity would not have been achievable without a team who embrace the timeless values that govern how local business relationships are managed. “We are only as good as our people, and successful projects depend on successful relationships,” says Kaneshige.

138

2 O 24 KU KU L U H A L E AWA R D S

“It is rare for a construction company to last for more than eight decades, but great partnerships with clients, design professionals, subcontractors and unions are paramount.” While Nordic PCL’s projects are often identified by a tower crane like the ongoing Hilton Grand Vacations Ka Haku timeshare tower at the former location of the King’s Village Shopping Center in Waikiki or the Halawa View Apartments near Aloha Stadium for Pacific Development Group, the company has undertaken unusual projects like the reconstruction of Kona Village Resort on 81 acres of lava fields. The company is also completing the conversion of the King Kalakaua Plaza (“Niketown”) in Waikiki into timeshares. Nordic PCL’s portfolio runs the full gamut of market sectors including hospitality, healthcare, commercial office, retail, military, light industrial, and education. Investing locally through community service matters for a business to be considered local in a geographically isolated location like Hawai‘i. The desire to give back to the community is a fundamental value Nordic PCL embrac-

es and fosters to build cultural understanding and deepen relationships. The company supports charitable giving through fundraising and direct involvement with local charities that include the Aloha United Way, Hawaii Foodbank, Habitat for Humanity, American Heart Association, Special Olympics, Teach For America, and Child & Family Service. Selfless giving builds better communities, and Nordic PCL’s commitment to the local community is an integral piece of the company’s culture. By exemplifying the spirit of kokua and ‘ohana, the company has been recognized as one of Hawai‘i’s “Best Places to Work” and “Most Charitable Companies” on multiple occasions by Hawaii Business Magazine. Kaneshige postulates that growing and sustaining market presence requires keeping focused on the three “Rs” – Results, Relationships, and Reputation. “Great results develop the relationships that will forge reputation. Without the relationships and reputation, it would be challenging for any construction company to succeed in Hawai‘i let alone last more than eight decades.”

DISTINGUISHED ENTRIES

1 Hotel Hanalei Bay Entrant: G70 Developer/Owner: SOF-XI Kauai PV Hotel LP Lead Design Firm: Lake Flato (concept/ schematic) & G70 (Architect of Record) General Contractors: Layton Construction; Nordic PCL Construction Inc.

Central Pacific Bank Flagship Branch Renovation Entrant: MGA Architecture LLC Developer/Owner: Central Pacific Bank Lead Design Firm: MGA Architecture LLC General Contractor: Nordic PCL Construction, Inc.

Girl Scouts of Hawai‘i STEM Center for Excellence Entrant: G70 Developer/Owner: Girl Scouts of Hawai‘i Lead Design Firm: G70 General Contractor: Hensel Phelps

Grand Wailea Humuhumunukunukuapua‘a Entrant: Nordic PCL Construction Inc. Developer/Owner: BRE Hotels & Resorts Lead Design Firm: G70 General Contractor: Nordic PCL Construction, Inc.

Hale Makana O Mo‘ili‘ili Entrants: Moss & Associates & AHL Developer/Owner: ‘Ikenakea Development Lead Design Firm: AHL General Contractor: Moss & Associates

Halewai‘olu Senior Residences Entrants: First Hawaiian Bank & American Savings Bank Developer/Owner: The Michaels Development Company Lead Design Firm: WRNS Studio General Contractor: Unlimited Construction Services, Inc.

Halewai‘olu Senior Residences (Green Entry) Entrant: Unlimited Construction Services, Inc. Developer/Owner: The Michaels Organization Lead Design Firm: WRNS Studio General Contractor: Unlimited Construction Services, Inc.

Hanalei Base Yard Office and Garage Entrant: Unlimited Construction Services, Inc. Developer/Owner: County of Kauai Lead Design Firm: Marc Ventura AIA, LLC General Contractor: Unlimited Construction Services, Inc.

Hawaii Hochi Offices & Warehouse Renovation Entrant: MGA Architecture LLC Developer/Owner: Hawaii Hochi, Ltd. Lead Design Firm: MGA Architecture LLC General Contractor: Hawaiian Dredging Construction Co.

N A I O P H AWA I I

139

DISTINGUISHED ENTRIES

Hawaiian Humane Society Kosasa Family Campus Entrant: Allied Builders System Developer/Owner: Hawaiian Humane Society Lead Design Firm: Pacific Asia Design Group, Inc. General Contractor: Allied Builders System

Honolulu Coffee at Grand Hyatt Kauai Resort & Spa Entrant: Layton Construction Developer/Owner: Honolulu Coffee Lead Design Firm: Workshop. Design + Research Studio General Contractor: Layton Construction

The Ho‘omaka Marketplace Entrant: Mark Zimmerman Developer/Owner: Ho‘omaka Marketplace, LP/Mark Zimmerman Lead Design Firm: AHL General Contractor: Allied Builders System

Island School New Classroom Building - Kauai Entrant: Layton Construction Developer/Owner: Island School Lead Design Firm: Project Design, Inc. General Contractor: Layton Construction

Kulanihako‘i High School, Phase Two (formerly Kihei High School) Entrants: Nordic PCL Construction, Inc. & G70 Developer/Owner: State of Hawaii Dept. of Education Lead Design Firm: G70 General Contractor: Nordic PCL Construction, Inc.

Liljestrand House Deck Rehabilitation Entrant: Armstrong Builders Developer/Owner: The Liljestrand Foundation Lead Design Firms: Dean Sakamoto Architects and Joe Ferraro General Contractor: Armstrong Builders

Peter Vincent Architects Harbor Court Office Entrant: Peter Vincent Architects Developer/Owner: Peter Vincent Architects Lead Design Firm: Peter Vincent Architects General Contractor: Canaan Builders LLC

The Plaza at Punchbowl Entrant: MW Group Developer/Owner: MW Group Lead Design Firm: InForm Design General Contractor: MW Building Systems LLC

Romer Waikiki at The Ambassador Entrant: Allied Builders System Developer/Owner: Highgate Lead Design Firm: Pacific Asia Design Group General Contractor: Allied Builders System

1 40

2 O 24 KU KU L U H A L E AWA R D S

DISTINGUISHED ENTRIES

Sky Ala Moana Entrant: Design Partners Incorporated Developer/Owner: JL Capital Lead Design Firm: Design Partners Incorporated General Contractor: Albert C. Kobayashi, Inc.

Wai Kai Entrant: Haseko (Hawaii), Inc. Developer/Owner: Wai Kai Commercial Development LLC Lead Design Firm: CallisonTKL, Inc. General Contractor: Layton Construction

Wayfinder Waikiki Entrant: The Vanguard Theory Developer/Owner: Dovetail + Co. Lead Design Firm: The Vanguard Theory General Contractor: Coral Pacific

Wong Leong Plaza Entrant: American Savings Bank Developer/Owner: 755 Partners LP Lead Design Firm: Stantec Architecture General Contractors: CE&S Corp.; Surface Shield Roofing & Construction

Waikoloa Family Affordable Entrant: First Hawaiian Bank Developer/Owner: GSF, LLC / Coalition for Specialized Housing Lead Design Firms: Design Partners, Inc. / RM Towill General Contractor: Alan Shintani, Inc.

N A I O P H AWA I I

141

C H A P T E R AWA R D S

202 3 M E M B E R CO M PANY O F TH E YEAR

202 3 H O N O R ARY M E M B E R O F TH E YEAR

NAIOP HAWAII RECOGNIZES

The Audio Visual Company (AVCO) for the many years it has supported our organization with professional AV services. The company is a sponsor of the chapter’s monthly Breakfast Forums, where they are always the first to arrive to set up equipment and ensure the speaker presentations run smoothly. A few years ago, AVCO became a valued member of the Kukulu Hale Awards production team to operate the multimedia awards presentation.

Liana Dietz Commercial Sales & Marketing, Old Republic Title and Escrow of Hawaii

What’s Been a South Maui Treasure Since 1992 Just Got Even Better . . .

Introducing the Brand New Kai Tower Opening June 2024

Be among the first to experience the sophisticated and sleek, luxury 162 rooms and suites, new infinity pool and pool deck in sunny Kihei. Use code KAMKAI24 to save an extra 10% off rooms and 25% off suites for stays in the Kai Tower between 6/1/24 & 10/31/24

M A U I C O A S T H O T E L . C O M 14 2

2 O 24 KU KU L U H A L E AWA R D S

AIOP HAWAII IS PROUD

TO HONOR LIANA as an honorary member of the chapter for her many years of volunteer service. Her company is a long-standing sponsor of the Kukulu Hale Awards, and Liana is always the first to step forward to volunteer at the awards event. She has chaired the chapter’s annual charity golf tournament for countless years and is one of the smiling faces that greets guests at our Breakfast Forum events.

Congratulations to all the winners, honorees and distinguished entrants!

C H A P T E R AWA R D S

202 3 D EVE LO PI N G LEAD E R M E M B E R O F TH E YEAR

INCE JOINING NAIOP HAWAII IN 2019, Keegan

has been active as a Developing Leader in the chapter. He is quick to step in to support other developing leaders and help with chapter projects and is credited with his instrumental role in creating a new video that promotes the benefits of the chapter’s DL program and the value of NAIOP Hawaii membership.

Keegan Flaherty Senior Development Associate, ‘Ikenakea

Communities Builtlocal to Impact Useful summaries of important stories, delivered twice dailyHawai‘i’s to your inbox. Future

T O DAY ’ S HAWAI‘I NEWS

With over 30 years of service in Hawai'i, Hunt is proud to be recognized with two 2024 NAIOP KUKULU H A L E AWA R D S.

The RISE Center has been honored with the Public/Government Project Award.

TO SUBSCRIBE, VIS IT ĀhuimanuET received HAWAIIBU SINESS.COM/NEWSL TER

Residences for Innovative Student Entrepreneurs University of Hawai‘i at Mānoa - Honolulu, Hawai‘i

the award for New Project – Commercial, 40,000 SF or Less

A neighborhood social center featuring shops, restaurants, groceries and more - Kīlauea, Kauai

Locally Owned, Locally Committed

huntcompanieshawaii.com

N A I O P H AWA I I

143

N A I O P H AWA I I 2 O 2 4 C O R P O R AT E S P O N S O R S PL ATI N U M S PO N SO R S

The Michaels Organization

Nan, Inc.

American Savings Bank

MW Group, Ltd.

Pacific Appliance Group

Avalon Group

Nordic PCL Construction

RIM Architects

CBI Inc.

ProsPac Holding Group LLC

SSFM International

Honblue

PRP

Stantec

The Howard Hughes Corporation

The RMR Group

Unlimited Construction Services, Inc.

Imanaka Asato LLLC

Swinerton

The Wilhelm Group

NAREIT Hawaii

WRNSStudio

Riggs Distributing

S I LVE R S PO N SO R S

Settle Meyer Law

Atlas Insurance Agency

B RO NZE S PO N SO R S

WKF, Inc.

Carlsmith Ball LLP

Colliers International Hawaii

CBRE

Commercial Asset Advisors

GO LD S PO N SO R S

Concrete Coring Company

ENPRO Environmental

A.C. Kobayashi, Inc.

Cushman & Wakefield ChaneyBrooks

Ford & Associates, Inc.

‘Ahe Group

Design Partners, Inc.

Alexander & Baldwin

D.R. Horton Hawaii

General Contractors Association of Hawaii

AON

G70

Guerin Glass Architects

Bank of Hawaii

Goodsill Anderson Quinn & Stifel

Hawaiian Electric

BlackSand Capital LLC

Hawaii Operating Engineers Industry Stabilization Fund

Island Energy Services

Castle & Cooke Homes Hawaii, Inc.

Hawaii Worksite Services

Koa Restoration & Maintenance

Central Pacific Bank

Hawaiian Dredging Construction Company

Law Offices of Nancy Grekin

Hawaiiana Management Company

Old Republic Title & Escrow

Cades Schutte LLP

First Hawaiian Bank hi-arch-y llp

Kamehameha Schools Kobayashi Group Layton Construction Company LLC Maryl Construction Group, Inc.

PBR Hawaii

JL Capital

Pulama Lanai

J. Uno & Associates

R.M. Towill Corporation

KAI Hawaii, Inc.

Royal Contracting

Koga Engineering & Construction

Title Guaranty of Hawaii, Inc.

Lowney Architecture

Wiss, Janney, Elstner Associates, Inc.

Matson

MGA Architecture

NA IOP HAWA II 2O 24 B OA RD OF DIREC TO RS PR E S I D E NT

Reyn Tanaka WKF, Inc. PR E S I D E NT- E LEC T

Ken Hayashida KAI Hawaii, Inc. S ECR ETARY

George Leong First Hawaiian Bank TR E ASU R E R

Tony Mizuno American Savings Bank

Lung Rose Voss Wagnild

Highridge Costa

Hunt Companies, Inc. James Campbell Company

HC&D

I M M E D IATE PAST PR E S I D E NT

Jennifer Camp hi-arch-y llp

Daniel Cody, MW Group Ltd.

Bryan Li, BlackSand Capital LLC

Francisco Gutierrez, Alexander & Baldwin

Scott Settle, Settle Meyer Law

S ECO N D PAST PR E S I D E NT

Larry Heim, HONBLUE Inc.

Cathy Camp Central Pacific Bank

Mitchell Imanaka, Imanaka Asato LLC

NATI O NAL BOAR D R E PR E S E NTATIVE

Todd Apo Hawai‘i Community Foundation D I R EC TO R S

Guy Churchill, Bank of Hawaii

Doug Johnstone, The Howard Hughes Corporation Glen Kaneshige, Nordic PCL Construction Steve Kelly, James Campbell Company LLC Serge Krivatsy, Kamehameha Schools

NAI O P HAWAI I EXECUTIVE D I R EC TO R

Barbie Rosario LEG I S L ATIVE LIAI SO N

Mike Kido, Ashford & Wriston D EVE LO PI N G LE AD E R S CO - CHAI R S

Ellen Ashford, Cades Schutte Evan Oue, Imanaka Asato LLLC

T O DAY ’ S HAWAI‘I NEWS

Useful summaries of important local stories, delivered twice daily to your inbox. TO SUBSCRIBE, VISIT HAWAIIB U S INE S S .COM /NE WS LE T T E R

Locally Owned, Locally Committed

PA R T I N G

TIME: 10:30 A.M.

S H O T

LOCATION: HONOLULU, O‘AHU

Weavers Maintain a Tradition BY C H AVON N IE R AM OS

S TAC I E S E G OV I A’ S K U M U H U L A

recommended that she learn lau hala weaving because she’s good with her hands. “I just fell in love with it,” says Segovia, shown standing.

146

J U LY 2 0 2 4

PHOTOGRAPHER: AARON YOSHINO

Now, she leads Nā Lālā o ka Pūhala, a community organization that offers weekly classes on how to weave leaves from the native hala tree. Segovia says attendees start by making bracelets, and eventually can make mats, bottle covers and pāpale – a domed or ﬂat top hat. The leaves come from hala trees across O‘ahu, Segovia says, including Pouhala Marsh in Waipahu. The lau hala weaving tradition was passed down to Segovia by master weavers Gwen Kamisugi and

Pōhaku Kaho‘ohanohano. Segovia says older generations are honored when their teachings are learned by younger people. When students make their ﬁrst hats, it’s the best feeling, she says, both for her and her students. “They will actually be in tears.” Introductory classes are held every Wednesday at Nā Kūpuna Makamae Center on Ala Moana, near Keawe Street. lauhala.org

SPECIAL PROMOTIONAL SECTION

Education, Service, and Aloha: Making Hawai‘i a Better Place F R O M S C H O L A R S H I P R E C I P I E N T T O F O U N DAT I O N P R E S I D E N T, D R . DAV I D M . K . M AT T S O N J R . U N D E R S TA N D S T H E C O M P O U N D I N G R E T U R N S O N R E L AT I O N S H I P S

mixed in,” says Mattson. “And so where he maybe didn’t achieve a legislative objective, he was able to strengthen his relationships, building interpersonal support that led to victories down the road.” Mattson experienced the power of ongoing relationships and support when he was a repeat Hawai‘i Community Foundation (HCF) scholarship awardee, which he credits for propelling him to achieve his MD at the John A. Burns School of Medicine. “Receiving the same scholarships repeatedly was affirming, like a ROWING UP WITH A U.S. personal investment and recognition of S E N AT O R as your grandfather my worth. It really made an impression may seem intimidating. But, on me,” Mattson says. according to the late Senator Daniel K. It also led him to pay his Akaka’s oldest grandson, own experience forward, Dr. David M. K. Mattson Jr., it was “so the opposite.” “The spirit of the endowing the Daniel K. To him, Akaka was foundation is to and Millie Akaka ‘Ohana known as “Pa,” and he remind people of Scholarship Fund at HCF for students with a connecwarmed up every room he what [Sen. Akaka] tion to Hawai‘i. “Now that I was in. Mattson rememrepresented, am in a position to help the bers evenings when his which is not to next generation of students, grandfather shared what it warms my heart knowing he’d learned about the seek personal constituents he’d met that attention, but to that, together with HCF, I can make an impactful day, recalling remarkable make Hawai‘i difference for them.” details about their lives a better place for The scholarship is an and aspirations. “He having been extension of the work always had some degree part of it.” of the Daniel Kahikina of … more than interest, it Akaka Family Foundation was excitement. He loved  D R . D AV I D M . K . M AT T S O N J R . (DKAFF), of which Mattson connecting with people,” has been president since Mattson says. he founded it in 2015. Eagerness to build relaDKAFF focuses on two tionships paid long-term pillars, education and service, mixed in dividends for Akaka, and all of Hawai‘i. with Akaka’s characteristic aloha. “In “He was able to conduct himself with everything we do, we strive to value grace and dignity and a lot of aloha

Then-U.S. Rep. Daniel K. Akaka and his grandson, Dr. David M. K. Mattson Jr, on the steps of the U.S. Capitol. Courtesy of Dr. David M. K. Mattson Jr.

relationships and provide ongoing support,” says Mattson. That means the foundation doesn’t just give free books to children year after year through its Aloha Books program, delivering 250,000 books to date to kids in New York (where Mattson lives and works as a radiation oncologist), Hawai‘i, Canada, Cuba, the Philippines, the Marshall Islands, Costa Rica, and Sierra Leone. It pairs that effort with Go Read, a program that sends readers to schools (with a virtual offering that arose during the pandemic). “The idea is not just to put books in kids’ hands, but to engage them,” Mattson says. At the end of each semester, students receive a stack of books to read with family during summer or winter break. Other programs include a youth leadership camp where attendees create mini-service projects, building confidence to execute their own ideas to benefit their community. Wisdom Keepers is DKAFF’s platform for leaders from indigenous communities to share their stories. And DKAFF is always experimenting with new ideas, like an upcoming teachers’ workshop with a thinktank approach to dissecting challenges teachers face in the classroom. Originally known as ‘Ohana100, the foundation was renamed for Senator Akaka only after his passing. “He was not the type who wanted his name on things,” says Mattson. “The spirit of the foundation is to remind people of what he represented, which is not to seek personal attention, but to make Hawai‘i a better place for having been part of it.”

T O L E A R N M O R E A B O U T H O W T H E H AWA I I C O M M U N I T Y F O U N DAT I O N C A N H E L P YO U R E AC H YO U R P H I L A N T H R O P I C G OA L S , V I S I T H A W A I I C O M M U N I T Y F O U N D A T I O N . O R G/ D O N O R S O R C A L L (8 0 8) 5 6 6  5 5 6 0

At Hawai’i Life, representation is everything. It’s at the heart of real estate, and how we view our relationship with you. HawaiiLife.com | 1-800-370-3848

O‘ahu Maui Kauai Hawai‘i Island Molokai

* Hawai‘i Life is Hawaii’s statewide leader in both number of listings and sales.