EVENT PROTOCOL
This project has been funded with support from the European Commission. This presentation reflects the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein.
Learning Sub-units I.
Definition of Protocol
II.
Event Protocol
III.
Categorization of events
IV.
Special events
V.
Potential Critical Points
VI.
Event Communication Protocol This project has been funded with support from the European Commission. This presentation reflects the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein.
Unit Objectives Define a protocol for a specific event
Organize and monitor the protocol implementation
This project has been funded with support from the European Commission. This presentation reflects the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein.
Knowledge national rules, regulations, standards etiquette, communication styles cultural differences of target groups international protocol rules, regulations
This project has been funded with support from the European Commission. This presentation reflects the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein.
Skills Match protocol rules to event’s specifics Define clear rules for planning, organization and conduction Discuss the rules with professionals Identify potential critical points and take preventive actions
This project has been funded with support from the European Commission. This presentation reflects the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein.
Competences Select protocol rules for a particular event Lead implementation according to
schedule Adapt the event protocol to feedbacks
Instruct participants about changes Solve problems in event preparation phase This project has been funded with support from the European Commission. This presentation reflects the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein.
Protocol A system of rules for correct conduct and procedures in formal situations.
This project has been funded with support from the European Commission. This presentation reflects the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein.
Event Protocol norms by which it is organized flexible and adapt to various participants protocol rules matched to event’s specifics This project has been funded with support from the European Commission. This presentation reflects the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein.
Special events 
specific events such as festivals, rewarding, interviews, press events

beneficial effect on the image of the company or brand
This project has been funded with support from the European Commission. This presentation reflects the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein.
Intra-institutional events  concern the organization, its units and subdivisions and its "internal audiences“  workshops, team buildings related to the institution
This project has been funded with support from the European Commission. This presentation reflects the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein.
Local-branch events  related to the relevant local entities and objects in the segment
 operational, work and campaign character
This project has been funded with support from the European Commission. This presentation reflects the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein.
Regional events affect the region and more audiences representatives from the region significant impact on the region reflected by the media one-off events or periodical (tradition)
This project has been funded with support from the European Commission. This presentation reflects the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein.
Potential Critical Points differences in official rank, culture or function
identify potential critical points suggest preventive actions This project has been funded with support from the European Commission. This presentation reflects the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein.
the proper form of address?
? This project has been funded with support from the European Commission. This presentation reflects the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein.
Communication Protocol Disseminate official information for:
changes in the agenda
changes to the venues in use
changes in the order of speakers
adjusted timings or other rules This project has been funded with support from the European Commission. This presentation reflects the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein.
Main Channels of Communication
Face to Face
Larger Announcement
This project has been funded with support from the European Commission. This presentation reflects the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein.
International Meeting Arrival Protocol
Observatio n of hierarchy
Flag Protocol
Internation al Meeting Pay Attention to the Role of Gender
Seating Protocol
Communicati on
This project has been funded with support from the European Commission. This presentation reflects the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein.
Seating Protocol
This project has been funded with support from the European Commission. This presentation reflects the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein.
Master the business card exchange policy
business card in an excellent condition hand it personally wait to be presented to someone do not leave them casually.
This project has been funded with support from the European Commission. This presentation reflects the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein.
Do not overlook the handshake
 handshake etiquette varies  hug, kiss or bow
This project has been funded with support from the European Commission. This presentation reflects the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein.
Watch out for gifts Remember to include tokens for speakers, as well as higher-level gifts for your guests. Think about what fits the theme of the event Local artists and local food products are always appropriate gifts. This project has been funded with support from the European Commission. This presentation reflects the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein.
�When you are in Rome, do like Romans do.� What is accepted in your country may be
unacceptable elsewhere in the world.
This project has been funded with support from the European Commission. This presentation reflects the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein.