ProtectingAn Artistic Legacy Left: Alfa Insurance writes policies for small businesses, including barbers, retail stores, photographers, landscapers, churches and other entrepreneurs, such as Brown’s Pottery and Sons in Hamilton, owned by Sandra Brown. Above: Jeff Wilburn fashions pottery from hand-dug Alabama clay. Alfa uses that same attention to detail when crafting policies for members.
By Brooke Foster rafting pottery from hand-dug C Alabama clay is an art. Alfa Insurance agents use a similar eye for
detail to create policies for artisans and entrepreneurs, including Brown’s Pottery & Sons in Hamilton. Owner Sandra Brown said good service goes a long way in business. That’s why she insured the nationally renowned family pottery business (founded by her late husband, Jerry) with Alfa in 2019. “Jerry and I always had Alfa Insurance,” said Sandra, who carries on her husband’s pottery-crafting legacy
alfafarmers.org
with son Jeff Wilburn. “Several years ago, we had a new roof put on our house because of hail damage from a storm. The customer service we received from our local agent and claims adjuster at Alfa was just awesome, so when our agent, Matt Brasher, asked about moving our business insurance over to Alfa, it just made sense.” Brasher said he’s known the Brown family as long as he can remember. “Growing up in Hamilton, everyone knew about the famous pottery shop based right here in our small town,” he said. Alfa’s business owner policies offer coverage for property, liability, automobiles, workers compensation and commercial umbrella protection. With local agents and adjusters serving every Alabama county, Alfa caters to small businesses. Among the company’s clients are barber shops, restaurants, retail stores, photographers, plumbers,
landscapers and even churches. “Alfa makes it easy for us to do business with them,” Sandra said. “Not only did we receive a great rate for our small business, but we’ve also received exceptional customer service every time we walk in the local office just up the road. If I need anything, I can call Matt, and he’ll get everything taken care of in a timely manner. It’s hard to find that kind of service in other insurance companies nowadays. That’s what makes Alfa different.” Alfa’s Senior Vice President of P&C & Life Operations Rex Seabrook said protecting small businesses is part of Alfa’s heritage. “We know how important these businesses are in our communities, and it’s our job to help keep them protected,” Seabrook said. “Matt Brasher is a great example of how our agents work to go above and beyond to make sure our customers get the best rates possible. Alfa agents, claims adjusters March/Spring 2022
|
NEIGHBORS
|
13
