LOGISTICS & OPERATIONS PROGRAMS albanytech.edu
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LOGISTICS & OPERATIONS PROGRAMS Business Logistics Management Operations Management Quality Assurance Specialist Quality Assurance Professional
For up-to-date program offerings, please refer to the Albany Technical College website at www.albanytech.edu/academics/areas-of-study
Albany Technical College is accredited by the Commission on Colleges of the Southern Association of Colleges and Schools to award Associate of Applied Science Degrees. Contact the Commission on Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097 or call 404-679-4500 for questions about the accreditation of Albany Technical College.
OVERVIEW Logistics and operations are two interrelated but distinct areas that are critical to the functioning of an organization. Logistics typically focuses on the movement and storage of goods, from the point of origin to the point of consumption. This includes transportation, warehousing, and inventory management. The goal of logistics is to ensure that goods are delivered to the right place, at the right time, and in the right quantities. Operations, on the other hand, focuses on the production and delivery of goods and services. This includes everything from sourcing raw materials to managing the production process to delivering the finished product to customers. The goal of operations is to ensure that goods and services are produced efficiently and effectively, and that customer needs are met. In practice, logistics and operations often work closely together to ensure that the entire supply chain runs smoothly. For example, logistics may be responsible for coordinating the transportation of raw materials to a manufacturing facility, while operations manages the production process to turn those raw materials into finished goods. Once the goods are produced, logistics takes over again to ensure that they are delivered to the customer on time.
Technology and software are widely used to improve logistics and operations and make them more efficient and cost-effective. Businesses can utilize techniques such as Just-In-Time inventory management and Lean manufacturing to improve their operations and constantly monitor and optimize their supply chain. Overall, the success of a business relies heavily on the efficient and resourceful management of logistics and operations processes. A sound logistical system can be a crucial factor for achieving long-term success for businesses of all sizes, and particularly small and medium-sized enterprises (SME) as well as service-oriented companies.
DEGREE
DIPLOMAS
CERTIFICATES
Business Logistics Management
Business Logistics Management
Certified Customer Service Specialist Customer Contact Specialist Logistics Specialist Quality Assurance Specialist Service Supervision Specialist Supply Chain Management
BUSINESS LOGISTICS MANAGEMENT This online program is designed for working students unable to attend class in person. Students will gain the skills and knowledge needed to meet customer demands through the planning, control, and effective movement and storage of related information, goods and services from where they originate to their destination. The curriculum covers the areas of customer service, supervision, supply chain management, and logistics. The program teaches skills such as leadership, inventory control, distribution, product lifecycle management systems, breakeven analysis, classification of electronic commerce and more. One of the more interesting aspects students will learn in the degree program is Lean Six Sigma, a method that relies on a collaborative team effort to improve performance by systematically removing waste and reducing variation. Students will earn a Business Logistics Management Associate of Applied Science degree or diploma with Technical Certificates of Credit (TCC) in Logistics Specialist, Supply Chain Management, Customer Contact Specialist, Service Supervision Specialist, Certified Customer Service Specialist, Certified Warehousing and Distribution Specialist, Quality Assurance Specialist, and Quality Assurance Professional. Graduates will be qualified for positions including material handler, forklift operator, warehouse worker, shipping and receiving clerk, and inventory specialist.
OPPORTUNITIES FOR CONTINUING EDUCATION For students that choose to continue their education, Georgia Military College offers a Bachelor of Applied Science degree in Supply Chain Management and Logistics, and Kennesaw State University offers a Bachelor of Applied Science in Supply Chain Logistics.
DEGREE
CERTIFICATES
Operations Management
Quality Assurance Professional Quality Assurance Specialist
OPERATIONS MANAGEMENT For students with the capacity for leadership and decision-making qualities essential to supervisory roles, the Operations Management program provides exposure to the skills and knowledge necessary for gaining employment in the field. Through hands-on experience, video tutorials, and interactive spreadsheet activities, students learn skills such as break-even analysis, inventory control, process mapping, site location, spreadsheet utilization, and cause and effect analysis. Upon completion, students will be able to display the overall concept of operations by incorporating the functions of the supply chain, logistics, and the creation of a product or service as well as utilize industry-recognized methodologies for use in problem solving and quality control. Students will earn an Operations Management Associate of Applied Science degree, including a Lean Six Sigma Green Belt, a desired credential in this field, reflecting an awareness of the process and the elements that go into making a quality product, along with Technical Certificates of Credit in Quality Assurance Professional and Quality Assurance Specialist. Graduates will be qualified to work in a supervisory capacity and are currently employed locally by Webstaurant, the Marine Corps Logistics Base, and Pfizer.
OPPORTUNITIES FOR CONTINUING EDUCATION Albany Technical College currently has agreements in place with Georgia Military College, Valdosta State University, and Kennesaw State University for Operations. These colleges and universities will accept some or all of the courses in the Operations Management Associate of Applied Science degree program.
CERTIFICATE Quality Assurance Specialist
QUALITY ASSURANCE SPECIALIST SIX SIGMA GREEN BELT
This program will introduce Six Sigma quality improvement methodology and philosophy designed to reduce product and/or service failure rates to near perfection. An emphasis will be made on a disciplined, data-driven approach to eliminate defects across every business area. The course blends theoretical concepts and practical ideas from proven applications of the Six Sigma methodology and will help you understand a methodical approach to problem resolution and problem prevention.
CERTIFICATES Quality Assurance Professional
QUALITY ASSURANCE PROFESSIONAL SIX SIGMA BLACK BELT
This course will present the historical basis for Six Sigma in American business and industry. The course will blend theoretical and practical ideas from proven applications of the Six Sigma methodology, enabling the student to demonstrate the use of the basic tools and techniques of Six Sigma improvement. The relationship between Lean and Six Sigma will be evaluated as a means for the overall reduction of waste and quality improvement through the elimination of defects in products and services. This program will also introduce the data collection, analysis, and statistical tools that are necessary for use in Six Sigma projects. The student will be provided with opportunities to apply these tools as well as interpreting the results. Hypothesis testing will be emphasized in its relation to the overall improvement of processes. A methodical approach to problem resolution and prevention will be provided.
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ADMISSIONS TESTING
ATC uses the Accuplacer-Next Generation exam for measuring proficiency in reading, writing and math. Applicants must achieve minimum admissions scores on the exam as specified in the program state standards or acceptable scores on a statistically validated test such as the SAT or ACT. Program-specific entrance scores are a minimum requirement, and higher scores may be required. Reasonable accommodations are made during testing for those who need them. (The examiner should be notified prior to testing.)
FINANCIAL AID
ATC offers several types of financial assistance to help qualified applicants pay for their education. Funds are available through the Federal Pell Grant, the Federal Supplemental Educational Opportunity Grant, Federal Work-Study and the Georgia HOPE programs. Students may also receive assistance through the Job Training Partnership Act, operated by the Georgia Department of Labor, or the Veterans Educational Assistance Program, administered by the Department of Veteran’s Affairs. Sufficient financial assistance is available to provide the opportunity for eligible students to attend college. Grant and scholarship programs operate on an award-year beginning in August and ending in July. Students must apply or re-apply each year to receive or continue to receive financial aid.
THE FOCUS
IS ON OUR STUDENTS
We measure our success by your success. Albany Technical College (ATC) is a public two-year institution committed to providing higher education and life-long learning opportunities that promote self-sufficiency, economic development, and community growth and sustainability. ATC prepares students and graduates to meet dynamic and evolving workforce needs, utilizing industry-driven teaching and learning approaches including traditional, online, and customized business solutions. ATC offers over 200 certificate, diploma and associate degree programs designed to provide students with the most marketable skills for the fastest-growing fields and professions. We stand behind that promise by providing a warranty for all our graduates. Any graduate who does not meet the program standards will be re-educated at no cost to the graduate or to the employer.
Albany Tech is charged with providing education opportunities to the residents, businesses and industries within a seven-county service delivery area. These counties include Baker, Calhoun, Clay, Dougherty, Lee, Randolph and Terrell. Today, more than 3,000 full-time students are enrolled in credit programs per semester. Another 2,500 are enrolled part-time and in seminars, continuing education courses, teleconferences and customized business training. All of our graduates receive job placement services from our Career Services department. The result? Ninety-eight percent of our graduates are employed.
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Albany Technical College and the Technical College System of Georgia are equal opportunity employers and offers career and technical education programs for all regardless of race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, genetic information, disabled veteran, veteran of the Vietnam Era, spouse of military member of citizenship status (except in those special circumstances permitted or mandated by law). This non-discrimination policy encompasses the operation of all technical college-administered programs, programs financed by the federal government including any Workforce Investment Act of 1998 (WIA) Title I financed programs, educational programs and activities, including admissions, scholarships and loans, student life, and athletics. It also encompasses the recruitment and employment of personnel and contracting for goods and services. Albany Technical College offers additional services to students with limited English language skills or with disabilities so that they may benefit from these programs. Revised November 2022