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Multi-Annual Report Portfolio & Work Allen J Cochran Columbus, Ohio allenjcochran@gmail.com (513) 633-8888
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FOR PROMOTIONAL USE ONLY
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Resume Service Designer CURRENT The Ohio State University Masters, Design Sept. 2009 Present The Ohio State University Vice President, Graduate Student Body Sept. 2009 - Present Masters candidate & Course Instructor in design studying user experience, service design, information architecture and design research as well as Vice President for the graduate student body of the university. Expected graduation Spring, 2012. RECENT PAST SonicRim Junior Research Jun. 2011 - Present Junior Researcher with international, Columbusbased, user experience design research firm, SonicRim with primary responsibilities to assist in the design, coordination, and execution of user experience testing and protocols Moderate and assist in research fielding Help to translate and develop insights Design discussion guides Create research protocol and toolkits Jun. 2010 - Dec. 2010 Freelance Designer Frame360 Freelance contract design work with local firm Frame360 with primary dealings concerning marketing pieces for JP Morgan and a local DHL shipping and receiving company. Work on regular deadlines with multiple iterations Client and company interface experiences Design integrating Adobe CS and Microsoft Office Print and screen design Jun. 2007 - Oct. 2009 Assistant Director, Events University of Cincinnati Foundation Gallery Coordinator Mar. 2006 - Jun. 2007 ArtWorks, Time Warner Cable Gallery Chief In-house Designer The School of Architecture & Interior Design Aug. 2004 – Jun. 2005 EDUCATION Sept. 2001 - Jun. 2006 Bachelors, Fine Arts University of
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Cincinnati, College of DAAP Cumulative GPA: 3.265 Graduation Date: Jun. 10, 2006 Concentrations: Painting and Sculpture Additional Specializations: Art History, Business Sept. 2000 - Jun. 2001 Gallery Coordinator Sinclair Community College Sept. 1998 - Jun. 2001 Diploma Tecumseh High School AWARDS & ACCOMPLISHMENTS EVENT & EXHIBITION HIGHLIGHTS AIGA, OSU, Co-President Chair, Comm. & Info. Tech. Committee (CGS) Delegate, OSU Council of Graduate Students (CGS) DAAP, School of Art Director’s Circle Overall Outstanding DAAP Senior Award 2006 Presidential Leadership Medal of Excellence Finalist, 2006 Proudly Cincinnati (capital campaign kick-off) The Big O (recognition event for Oscar Robertson) The Hook Up (celebrating artists with disabilities) 50 Years of Passion (fund raiser/ exhibition) Gloss 1, 2, & 3 (Exhibition for Fashion, Music, & Art) References available on request. Curriculum vitae available following this document. ALLEN J COCHRAN Curriculum Vitae Welcome & Thank You Thank you for taking the time to review my curriculum vitae. In participating in any project, I bring enthusiasm and the careful eye of a service and interaction designer. It is my creative background that forces me to think critically, solve problems efficiently, and provide research experience to any project. I appreciate your time and efforts and look forward to hearing from you. Sincerely, 2 Curriculum Vitae Contents TECHNICAL ABILITIES Correspondence ALLEN J COCHRAN 1800 Lafayette Place Apartment B6 Columbus, Ohio 43210 (513) 633-8888 ALLENJCOCHRAN@GMAIL.COM WWW.PROFESSIONAL Allen received his Bachelor of Fine Arts in the concentrations of Painting and Sculpture in 2006 from The University of Cincinnati College of Design, Architecture, Art, and Planning. Following his undergraduate career, Allen worked as the Gallery Coordinator of the ArtWorks Time Warner Cable Gallery for a year. In 2007, Allen was recruited to work at The University of Cincinnati Foundation as an event producer and graphic designer. Currently, Allen FOR PROMOTIONAL USE ONLY
Project Management
Task driven
TIME
Designer
Teacher
Event Producer
Special Projects
Professional & Educational Experience Allen received his Bachelor of Fine Arts in the concentrations of Painting and Sculpture in 2006 from The University of Cincinnati College of Design, Architecture, Art, and Planning. Following his undergraduate career, Allen worked as the Gallery Coordinator of the ArtWorks Time Warner Cable Gallery for a year. In 2007, Allen was recruited to work at The University of Cincinnati Foundation as an event producer and graphic designer. Currently, Allen is now pursuing his Master of Fine Arts at The Ohio State University in service and interaction design. He is taking classes and writing his thesis while he works in the Ohio State Department of Student Life as the 2011-2012 Vice President of the Council of Graduate Students. He expects to Graduate in with his MFA in the Spring Quarter, 2012. Allen enjoys collaborating on projects, drawing, taking photographs, walking his dog, surfing the internet, watching movies, and reading in his spare time.
FOR PROMOTIONAL USE ONLY
Formidable years Oh those were the days...
Tecumseh high school High School Diploma
University of Cincinnati Earned Bachelors of Fine Arts
Artworks ArtWorks Time Warner Cable Gallery Director
UC Foundation Assistant Director of Events, Graphic Design, Donor Relations and Social Media
The Ohio State University Pursuant of a Master of Final Arts Degree in Design Research.
Technical Abilities Software Skills
For more information or to contact online, visit I Look Good In Design, the work and research blog at allenjcochran.com. 3
Hardware Skills Visualization & Drawing Skills Them Smarts People Get Facial Hair
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2006 2007
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Research & Design Process
FOR PROMOTIONAL USE ONLY
From a client From a team From a boss
With team With clients With audience
Discovery
Of history Of area Of subject
Output
Design Triage
Research
Input
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Concepts Parts Successes
Prototyping
Ideas Brainstorms Conceptualize
The Final “Design”
Analysis & Translation Process Elizabeth B.-N. Sanders and P.J. Stappers say “The analysis of qualitative data is always an adventure of exploration, and the analysis of qualitative data that comes from generative design research especially so” (2012). Sanders and Stappers describe the aim of analysis as ‘picking apart’ and that “searching for patterns, generalizing findings, and finding evidence to support your conclusions” are important aspects of analysis (2012). In accordance with Sanders and Stappers writing, Richard Ackoff’s DIKW scheme for describe levels of understanding is utilized regularly to understand the captured phenomenon from design research protocols. Often, I work on analysis with all my data points displayed on a wall, properly organized and displayed in a logical order. In conjunction with ‘on the wall analysis’, as Sanders and Stappers call it, I use databases to input the quantitative information. Quantitative data points, unlike qualitative data, more often needs the rigor associated with computer analysis and graphing.
FOR PROMOTIONAL USE ONLY
Wisdom Define abstract points based on the Information and provide actionable guidelines for the target audience.
Knowledge Establish major areas of opportunity from the Info and generalize for the larger population.
Information Organize into categories; Identify key themes; look for patterns in the data; document the uses of materials.
Data Record and document as much of the Phenomenon as possible.
Phenomenon What happened. The scenario in which data is captured.
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Project
Role
MASTERS Thesis
Project lead
At The Ohio State University, I am primarily studying Interaction Design and Service Design. My thesis research is on the Ohio State Council of Graduate Students. I am applying a service design framework, The Experience Cycle by Shelley Evenson and Hugh Dubberly, to the organization. My research is comprised of two co-creative, generative workshops, several quantitative demographic and psychographic surveys, and a literature review. My research is triangulated through several validations including presentations to thesis committees, research participants, comparing quantitative to qualitative data, and presenting to the case study organization.
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Project time (in days)
Establish funding sponsor Recruit all participants Design research protocol Prepare research toolkit Design all materials Prepare thesis document 1. Connect & Attract
2. Orient
3. Interact
4. Extend & Retain
Experience Cycle - adapted for Thesis Project from Shelley Evensen & Hugh Dubberly (2006)
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Shelley Evensen & Hugh Dubberly (2006) - Experience Cycle with Key Performance Indicators
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Team & Committee members
Right: Generative collage examples from research workshops
5. Advocate
Project
Role
Shift
Chief Design Officer
Shift is a game being produced for students of all levels at the Ohio State University. The web and mobile based application will allow students to socially engage in challenges to incrementally enhance their personal wellness. The app measures wellness across 9 different areas such as Physical Wellness, Emotional Wellness, Financial Wellness, Environmental Wellness, Aesthetic Wellness, etc.
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Shift is challenge based. Not only will the system challenge users, but users can also challenge themselves and their peers. Challenges range from simple tasks like “Increase Your Physical Wellness: Visit the campus gym three times this week” to networked challenges made up of smaller challenges such as “Increase Your Physical Wellness: Loose 25 Pounds This Quarter”. Simply put, Shift enhances student lives by asking them to compete against one another in small manageable tasks that have a large impact over time.
Oversee the Shift brand design Manage the web production Manage the native app production Oversee the Shift GUI design Act as the user advocate Contribute to the overall direction
Print Logo
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u
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Notes Technical Notes/Assumptions Estimate As a Shift administrator, I want users to (Refer to v0503-‐FINAL) There would be 1 be able to create an account in Shift so one or more links available on the they can begin to use its features. home page.
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Home Page -‐ Licensed Statistics
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Home Page -‐ Login
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Home Page -‐ OSU Statistics
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Events -‐ Search
As a Shift administrator, I want the home page to include a visualization of some licensed detailed OSU statistics from within Shift. As a Shift administrator, I want the home page to provide a way for users to login to Shift provided that they already have an account. As a Shift adminstrator, I want the home page to include a large, prominent visualization of OSU Shift statistics. As a visitor to the Shift site, I want to be able to search Shift for events related to my search terms so I can plan my schedule.
Wireframe example - one of more than 100 screens. Physical
Intellectual
Emotional
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Working with 3 designers, we established mood, identity and standards.
Project time (in days)
Name Home Page -‐ Sign-‐up
Web Logo
Social
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Team members
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Search -‐ Display Search Terms
(Refer to v0503-‐FINAL) Assume this is 5 five quantities that are shown in a graph visualization like number of user, number of events, etc. (Refer to v0503-‐FINAL) 1
(Refer to v0503-‐FINAL) This may have 0 to be delayed until there is enough meaningful data in Shift to display. This is included in the estimate above. (Refer to v0503-‐FINAL) The user 30 should be able to enter search criteria into a search box, press enter and then be shown search results. Assumes this shows day, week, month and all (list) views. The list view would show today and future only. There would also be a way to view the user's calendar of events that have been subscribed to or RSVP'd for. (Refer to v0503-‐FINAL) 1
As a user, I want the original search terms to remain in the search box and be editable on the results page after my results are returned so I can review what it is that I searched for. Search -‐ Paging Results As a visitor to Shift, I want to be able to (Refer to v0503-‐FINAL) In the calendar 1 page through results so that I am not view, this would be accomplished by overwhelmed with a very large number providing paging arrows so the user can navigate to the next or previous of results all appearing on one page. User Interface Requirements Story Examples - one of more than 300 initial month UI Requirements (or week or day). Events -‐ Search Results
As a visitor to Shift, I want to be shown event information for each event matching my search including the name, day, date, time, location, associated pillars, description and number of guests attending (if
(Refer to v0503-‐FINAL) Events will 0 appear in the search results even after they are full with participants. Included in "Events -‐ Search" story estimate.
Project
Role
Council of Graduate Students
Vice president
In the Spring of 2011, I was elected as the Vice President of the Graduate Student Body. In this position I am expected to maintain the internal organization of the Council of Graduate Students. This responsibility includes managing more than 80 Delegate Departmental Representatives, appointing to more than 100 University Committees, maintaining more than 10 internal Council Committees and acting as the Executive Officer for internal affairs.
• Manage the internal activities of the Council of Graduate Students • Maintain global communication standards for the Council • Operate the internal Committees • Appoint to the external University Committees • Plan and execute the annual Hayes Research Forum.
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Team members
246
We collect them all
COUNCIL OF GRADUATE STUDENTs
at Ohio State CGS.OSU.EDU
Project time (in days)
M.A. • M.S. • PH.D. • M.ED. •
M.ARCH • MFA • AU.D. • M.BLE • 2012 M.C.R.P. • ED.S • M.ED • M.H.A. • Edward F. Hayes M.P.H. • M.L.H.R. • M.L.A. • M.ACC • M.B.A. • M.MUS • D.M.A. • D.N.P. • Graduate Research Forum D.P.T. • M.P.A. • M.S.W. • M.A.S. • M.S.L. • M.B.O.E.
Feedback Survey Purpose The purpose it to understand any issues around the Hayes Forum and to seek input on general graduate student concerns. The information gathered by this survey will impact future forums as well as the experiences graduate students have ongoing.
This opportunity has provided me the avenue to research, in a service design capacity the systems of the Council. It has also given me the opportunity to redesign several websites and creates several communication plans for internal Council services.
Advertisement T-shirt design
Hayes Forum Assessment Survey
THE OHIO STATE UNIVERSITY
EDWARD F. HAYES
Weekly News
Friday, February 24, 2012 at the Ohio Union
cgs.osu.edu
GRADUATE RESEARCH FORUM
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Abstracts due by December 16, 2011 Submit abstracts online http://cgs.osu.edu Co-sponsored by Council of Graduate Students Office of Research Graduate School
Annual Hayes Research Forum Poster
CGS Weekly News Header Design
Project
Role
Nationwide usability team evaluation
Researcher
During the summer of 2010, I participated on a design team’s who was asked to evaluate the Nationwide Internet Usability Team. We were asked to evaluate the group as if we had no prior knowledge of the organization, its structure, or the nature of their work.
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Establish discuss guides Schedule interviews Moderate interviews Observe team proceedings Visualize findings
Over the course of two months, our team had a primary research goal of identifying and visualizing the structure of the team, the organization of Nationwide and the associated partners of the Usability Team. To achieve this goal we interviewed over 50 people from various parts of the company, observed daily practices and sat in on agile production meetings. We also used secondary research to better understand their process from an agile point of view and an academic view of usability. In the end, we produced an interactive PDF that could be emailed, used on the web, and printed if necessary. This document described, visually, the Team’s process and all members of the team by position. The document was completely circular - any one link on a page could lead you to a complimentary point in the document.
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To the right are example pages from the final deliverable document. Due to confidentiality agreements we were asked not to provide these documents in a legible way; however, we can discuss the project and what happened.
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Team members
65
Project time (in days)
Thank You For Your time Allen J Cochran Allen J Cochran Columbus, Ohio allenjcochran@gmail.com (513) 633-8888
www.allenjcochran.com 10
Allen J Cochran, Copyright Š All Rights Reserved, 2012