2013 Professional Portfolio

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Multi-Annual Report Portfolio & Work Allen J Cochran Columbus, Ohio allenjcochran@gmail.com (513) 633-8888

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FOR PROMOTIONAL USE ONLY

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Resume of Experience Project Management

Professional Experience The Ohio State University

Senior UX Designer

Apr. 2012 - Feb. 2013

My role as Senior UX Designer was to work with the Director of the Software Prototyping Center, Dan Rockwell, and to oversee a small team of 3 designers and developers. • •

Design and implement office website Create feedback mechanisms for software

• •

SonicRim

Task driven

TIME

Designer

Teacher

Event Producer

Special Projects

Design interface mockups Design brand collateral and marketing briefs Junior Researcher

Jun. 2011 - Dec. 2011

Junior Researcher with international, Columbus-based, user experience design research firm, SonicRim with primary responsibilities to assist in the design, coordination, and execution of user experience testing and • •

Design discussion guides Create research protocol and toolkits

• •

Moderate and assist in research fielding Help to translate and develope insights

Frame 360

Freelance Designer

Jun. 2010 - Dec. 2010

University of Cincinnati Foundation

Asst. Director, Events

Jun. 2007 - Oct. 2009

ArtWorks Time Warner Cable Gallery

Gallery Coordinator

Mar. 2006 - Jun. 2007

School of Architecture & Interior Design, UC In-house Designer

Aug. 2004 – Jun. 2005

Education University of Cincinnati, College of DAAP • •

Cumulative GPA: 3.265 Graduation Date: Jun. 10, 2006

Bachelors, Fine Arts

Sept. 2001 - Jun. 2006

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Concentrations: Painting and Sculpture

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Additional Specializations: Art History, Business

Sinclair Community College

General Education

Sept. 2000 - Jun. 2001

Tecumseh High School

Diploma

Sept. 1998 - Jun. 2001

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FOR PROMOTIONAL USE ONLY

Professional & Educational Experience Allen received his Bachelor of Fine Arts in the concentrations of Painting and Sculpture in 2006 from The University of Cincinnati College of Design, Architecture, Art, and Planning. Following his undergraduate career, Allen worked as the Gallery Coordinator of the ArtWorks Time Warner Cable Gallery for a year. In 2007, Allen was recruited to work at The University of Cincinnati Foundation as an event producer and graphic designer.

Formidable years

Currently, Allen is now pursuing his Master of Fine Arts at The Ohio State University in service and interaction design. He is taking classes and writing his thesis while he works in the Ohio State Department of Student Life as the 2011-2012 Vice President of the Council of Graduate Students. He expects to Graduate in with his MFA in the Spring Quarter, 2012.

UC Foundation

FOR PROMOTIONAL USE ONLY

Oh those were the days...

Tecumseh high school High School Diploma

University of Cincinnati Earned Bachelors of Fine Arts

Artworks

ArtWorks Time Warner Cable Gallery Director

Assistant Director of Events, Graphic Design, Donor Relations and Social Media

The Ohio State University

Pursuant of a Master of Final Arts Degree in Design Research.

Technical Abilities

Allen enjoys collaborating on projects, drawing, taking photographs, walking his dog, surfing the internet, watching movies, and reading in his spare time.

Software Skills Hardware Skills Visualization & Drawing Skills Them Smarts People Get Facial Hair

For more information 3

1982

1998

2001

2006 2007

2009

2012

Research & Design Process

FOR PROMOTIONAL USE ONLY

From a client From a team From a boss

With team With clients With audience

Discovery

Of history Of area Of subject

Output

Design Triage

Research

Input

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Concepts Parts Successes

Prototyping

Ideas Brainstorms Conceptualize

The Final “Design”

Analysis & Translation Process Elizabeth B.-N. Sanders and P.J. Stappers say “The analysis of qualitative data is always an adventure of exploration, and the analysis of qualitative data that comes from generative design research especially so” (2012). Sanders and Stappers describe the aim of analysis as ‘picking apart’ and that “searching for patterns, generalizing findings, and finding evidence to support your conclusions” are important aspects of analysis (2012). In accordance with Sanders and Stappers writing, Richard Ackoff’s DIKW scheme for describe levels of understanding is utilized regularly to understand the captured phenomenon from design research protocols. Often, I work on analysis with all my data points displayed on a wall, properly organized and displayed in a logical order. In conjunction with ‘on the wall analysis’, as Sanders and Stappers call it, I use databases to input the quantitative

FOR PROMOTIONAL USE ONLY

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Wisdom Define abstract points based on the Information and provide actionable guidelines for the target audience.

Knowledge Establish major areas of opportunity from the Info and generalize for the larger population.

Information Organize into categories; Identify key themes; look for patterns in the data; document the uses of materials.

Data Record and document as much of the Phenomenon as possible.

Phenomenon What happened. The scenario in which data is captured.

Project

Role

MASTERS Thesis

Project lead

At The Ohio State University, I am primarily studying Interaction Design and Service Design. My thesis research is on the Ohio State Council of Graduate Students. I am applying a service design framework, The Experience Cycle by Shelley Evenson and Hugh Dubberly, to the organization.

• • • • • •

My research is comprised of two co-creative, generative workshops, several quantitative demographic and psychographic surveys, and a literature review. My research is triangulated through several validations including presentations to thesis committees, research participants, comparing quantitative to qualitative data, and presenting to the case study organization.

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Project time (in days)

Establish funding sponsor Recruit all participants Design research protocol Prepare research toolkit Design all materials Prepare thesis document 1. Connect & Attract

2. Orient

3. Interact

4. Extend & Retain

5. Advocate

Experience Cycle - adapted for Thesis Project from Shelley Evensen & Hugh Dubberly (2006)

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1 2

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Shelley Evensen & Hugh Dubberly (2006) - Experience Cycle with Key Performance Indicators

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912

Team & Committee members

Right: Generative collage examples from research workshops

Project

Role

Athlete watch

Chief ux designer

Athlete Watch is a product to track the statistics of sports players. The web-based application is primarily for high school students and club players.

• Oversee the brand design

2

Team members

• Manage the web production • Oversee the GUI design

As the sole designer, I worked directly with the client to transform his concept into wireframes, feature set and eventually, final graphic user interface designs. The images here represent more than 80 wireframe system screens and 10 interface templates.

Wireframe Example

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Wireframe Example

Graphical User Interface Design Template - Finished Design

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Project time (in days)

Project

Role

Office of Technology Commercialization

Senior UX Designer

The Ohio State Office of Technology Commercialization and Knowledge Transfer (TCO) hosts the university’s intellectual property (IP). Additionally, they take on projects with a high degree of IP likelihood.

• • • •

Website Bookmarks Bookmarks

The Ohio State University About Us

Help

News

Buckeyelink

Resources

Map

Find People

Webmail

Available Technologies

Go

Search

Contact Us

Featured Technology

Website

Bookmarks

The Ohio State University

Help

Buckeyelink

Map

Office Of Technology Commercialization & Knowledge Transfer

Find People

JOIN OUR MAILING LIST

Webmail

Go

Search

FIND US ON:

Feature Slider

Dynamic Area (clicking on a main navigation link below

Inventor Name Donec id elit non mi porta gravida at eget metus. Cras mattis consectetur purus sit amet fermentum...

will change this area) Default is an image slider

All

Medicine

Permalink

About Us News Resources

I was also solely responsible for the design and implementation of the office’s new website. After designing more than 100 screens, the website was pushed to the developer of the team to finalize and implement.

Share

View

Contact Us 1

Available Technologies

2

3

4

Contact Us

About Us Overview

Submit an Invention

About Us

Triage

Recent News

Students

Resource Title Long

Featured Technologies

Process

Resource Title Really Long

Funding Technologies Events Contact Us

Resources Resource Title

About Us

Resources

Infinite Loop Graviton Tech

Redacto Ray Tech

Biomedical Cellular Synopsis Tech

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Resource Title So Really Lo... Resource Title Long Resource Title Really Long

Resources for Grants & Research Opportunities

Resource Title So Really Lo... OSU Supports Startups

John Sample Foundation Grant

TCO Seed Fund Overview

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Financial Billing Software

Laboratory Tech

Spotlight on Tools

Wirframing & Prototyping Tech

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Project time (in days)

Bookmarks

Biomedical Research Tools

As the Senior User Experience Designer for TCO, I oversaw a small team of three designers. I was responsible for attending client meetings and transforming a clients IP into a piece of software.

Oversee the ux design team Manage the web production Manage the native app production Act as the user advocate

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Team members

Wireframe example - one of more than 100 screens.

S

Project

Role

Shift

Chief Design Officer

Shift is a game being produced for students of all levels at the Ohio State University. The web and mobile based application will allow students to socially engage in challenges to incrementally enhance their personal wellness. The app measures wellness across 9 different areas such as Physical Wellness, Emotional Wellness, Financial Wellness, Environmental Wellness, Aesthetic Wellness, etc.

• • •

Shift is challenge based. Not only will the system challenge users, but users can also challenge themselves and their peers. Challenges range from simple tasks like “Increase Your Physical Wellness: Visit the campus gym three times this week” to networked challenges made up of smaller challenges such as “Increase Your Physical Wellness: Loose 25 Pounds This Quarter”.

• • •

Oversee the Shift brand design Manage the web production Manage the native app production Oversee the Shift GUI design Act as the user advocate Contribute to the overall direction

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ID 2

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402

Notes Technical Notes/Assumptions Estimate As a Shift administrator, I want users to (Refer to v0503-‐FINAL) There would be 1 be able to create an account in Shift so one or more links available on the they can begin to use its features. home page.

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Home Page -‐ Licensed Statistics

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Home Page -‐ Login

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Home Page -‐ OSU Statistics

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Events -‐ Search

As a Shift administrator, I want the home page to include a visualization of some licensed detailed OSU statistics from within Shift. As a Shift administrator, I want the home page to provide a way for users to login to Shift provided that they already have an account. As a Shift adminstrator, I want the home page to include a large, prominent visualization of OSU Shift statistics. As a visitor to the Shift site, I want to be able to search Shift for events related to my search terms so I can plan my schedule.

Wireframe example - one of more than 100 screens. Intellectual

Emotional

Social

Working with 3 designers, we established mood, identity and standards.

Project time (in days)

Name Home Page -‐ Sign-‐up

Print Logo

Physical

Simply put, Shift enhances student lives by asking them to compete against one another in small manageable tasks that have a large impact over time.

36

Team members

7

Search -‐ Display Search Terms

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Search -‐ Paging Results

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Events -‐ Search Results

(Refer to v0503-‐FINAL) Assume this is 5 five quantities that are shown in a graph visualization like number of user, number of events, etc. (Refer to v0503-‐FINAL) 1

(Refer to v0503-‐FINAL) This may have 0 to be delayed until there is enough meaningful data in Shift to display. This is included in the estimate above. (Refer to v0503-‐FINAL) The user 30 should be able to enter search criteria into a search box, press enter and then be shown search results. Assumes this shows day, week, month and all (list) views. The list view would show today and future only. There would also be a way to view the user's calendar of events that have been subscribed to or RSVP'd for. (Refer to v0503-‐FINAL) 1

As a user, I want the original search terms to remain in the search box and be editable on the results page after my results are returned so I can review what it is that I searched for. As a visitor to Shift, I want to be able to (Refer to v0503-‐FINAL) In the calendar 1 page through results so that I am not view, this would be accomplished by overwhelmed with a very large number providing paging arrows so the user can navigate to the next or previous of results all appearing on one page. month (or week or day). As a visitor to Shift, I want to be shown event information for each event matching my search including the name, day, date, time, location, associated pillars, description and number of guests attending (if

(Refer to v0503-‐FINAL) Events will 0 appear in the search results even after they are full with participants. Included in "Events -‐ Search" story estimate.

Project

Role

Council of Graduate Students

Vice president

In the Spring of 2011, I was elected as the Vice President of the Graduate Student Body. In this position I am expected to maintain the internal organization of the Council of Graduate Students. This responsibility includes managing more than 80 Delegate Departmental Representatives, appointing to more than 100 University Committees, maintaining more than 10 internal Council Committees and acting as the Executive Officer for internal affairs.

•

• • • •

Manage the internal activities of the Council of Graduate Students Maintain global communication standards for the Council Operate the internal Committees Appoint to the external University Committees Plan and execute the annual Hayes Research Forum.

127

Team members

246

We collect them all

COUNCIL OF GRADUATE STUDENTs

at Ohio State CGS.OSU.EDU

Project time (in days)

M.A. • M.S. • PH.D. • M.ED. •

M.ARCH • MFA • AU.D. • M.BLE • 2012 M.C.R.P. • ED.S • M.ED • M.H.A. • Edward F. Hayes M.P.H. • M.L.H.R. • M.L.A. • M.ACC • M.B.A. • M.MUS • D.M.A. • D.N.P. • Graduate Research Forum D.P.T. • M.P.A. • M.S.W. • M.A.S. • M.S.L. • M.B.O.E.

Feedback Survey Purpose The purpose it to understand any issues around the Hayes Forum and to seek input on general graduate student concerns. The information gathered by this survey will impact future forums as well as the experiences graduate students have ongoing.

This opportunity has provided me the avenue to research, in a service design capacity the systems of the Council. It has also given me the opportunity to redesign several websites and creates several communication plans for internal Council services.

Advertisement T-shirt design

Hayes Forum Assessment Survey

THE OHIO STATE UNIVERSITY

EDWARD F. HAYES

Weekly News

Friday, February 24, 2012 at the Ohio Union

cgs.osu.edu

GRADUATE RESEARCH FORUM

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Abstracts due by December 16, 2011 Submit abstracts online http://cgs.osu.edu Co-sponsored by Council of Graduate Students Office of Research Graduate School

Annual Hayes Research Forum Poster

CGS Weekly News Header Design

Project

Role

Nationwide usability team evaluation

Researcher

During the summer of 2010, I participated on a design team’s who was asked to evaluate the Nationwide Internet Usability Team. We were asked to evaluate the group as if we had no prior knowledge of the organization, its structure, or the nature of their work.

• • • • •

Establish discuss guides Schedule interviews Moderate interviews Observe team proceedings Visualize findings

Over the course of two months, our team had a primary research goal of identifying and visualizing the structure of the team, the organization of Nationwide and the associated partners of the Usability Team. To achieve this goal we interviewed over 50 people from various parts of the company, observed daily practices and sat in on agile production meetings. In the end, we produced an interactive PDF that could be emailed, used on the web, and printed if necessary. This document described, visually, the Team’s process and all members of the team by position. The document was completely circular - any one link on a page could lead you to a complimentary point in the document.

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To the right are example pages from the final deliverable document. Due to confidentiality agreements we were asked not to provide these documents in a legible way; however, we can discuss the project and what happened.

5

Team members

65

Project time (in days)

Thank You For Your time Allen J Cochran Allen J Cochran Columbus, Ohio allenjcochran@gmail.com (513) 633-8888

www.allenjcochran.com 12

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