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Banking Northeast Magazine caught up with Jason Wolf, senior manager, advisory services, Diebold Nixdorf, and Matt Dunlap, director, banking product SMEs, Americas, Diebold Nixdorf, after their talk at BankWorld 2023 on cash recycling.

Their seminar focused on how banks and CUs are seeing more cashdeposit volume at the ATM than ever before. With notes-in reaching the tipping point, there is an urgency within the industry to understand how to implement a recycling program and how to size/measure the expected benefits. With cash servicing comprising 20%-30% of the ATM’s average operating expense, recycling-enabled ATMs will be a crucial component of controlling future costs that are expected to increase over the next five years.

This presentation discussed the key steps in determining how to prioritize the deployment of recycling across a financial institution’s network, estimated cost savings associated with servicing a recycling network, the hidden benefits of offering denomination selection options and what institutions must do to prepare for a recycling future.

Here is what Wolf and Dunlap had to say during their post-session interview with Banking Northeast Magaine Senior Editor Keith Griffin.