Mortgage Banker Magazine November 2020

Page 42

Compliance

The Importance of a Robust CMS Structure BY FELECIA BOWERS, HOMEOWNERS FINANCIAL GROUP

FOCUS. Miriam-Webster defines focus as “to concentrate attention or effort, i.e. focus on the most pressing needs.� The problem with focusing on that definition is that, as a compliance professional, our focus shifts daily or hourly depending on the latest announcement in our email bucket. Internal emails shift us to focus on an internal issue that may impact a loan transaction from moving forward, a compliance hiccup that exposes our company to enforcement fines, a loan sale that cannot be consummated, or a repurchase request due to a compliance problem. Where to focus is going to be a personal decision. What is a priority for one may not be for someone else. So, let me throw out a few items that that may require you to shift your focus.

The MORTGAGE BANKER Magazine

42

November 2020


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