Star Stories - May 2022

T HES T A RS T OR I E S WEDO EVERYTHI NG WI THPASSI ON WEWORKHARDANDHAVEF UN

WECAREF ORPE OPL ESO T HE YCANBET HE I RBE ST MAY2022

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HE I RBE ST

Cont ent s 02 I mpor t an t e v e n t s AL G&HY AT T 10On eHy at t f ami l y 1 3Di v e r s i t yan di n c l u s i on 1 4ONEAL GCu l t u r e 22Adaywi t h 26Emot i on al h e al t hpr ogr am 28F i n an c i al h e al t hpr ogr am 29Wec ar eabou t r e s u l t s 30En v i r on me n t al e du c at i onpr ogr am 32He al t han dwe l l n e s s 34P os i t i v eps y c h ol ogyat wor k 37KUDOS

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I mpor t an t e v e n t sAL G&HY AT T

PRE SE NT I NGT HEI NCL USI VECOL L E CT I ON Asan ot h e ri mpor t an t mi l e s t on ei nt heuni onbet weenHyat tandAppl eL ei s ur eGr oup t or ai s et hepr ofil eoft hel uxur yal l i nc l us i v ec at egor y,an dc on t i n u et o e x pan dou rbr an ds ,wepr e s e n tt h en e wI n c l u s i v eCol l e c t i on ,de s i gn e dt o br i n gt oge t h e ru n de ron eh e adi n gt h en i n edi f f e r e n t l u x u r ybr an dsf r om al lov e rt h ewor l d.i nc l udedandt her ebypr ovi degues t sand member swi t hi mpec c abl eandel ev at edexper i enc es .

WOH gu e s t san d me mbe r swi l lnow hav e ac c es st o4 uni quec ol l ec t i onsi nt heHyat t por t f ol i o,i nc l udi ngt heT i mel es sCol l ec t i on,Bou n dl e s sCol l e c t i on ,I n de pe n de n tCol l e c t i on ,an dI n c l u s i v eCol l e c t i on .

T h en e wi n c l u s i v ec ol l e c t i onu n i t e sou r br an ds : Hy at t Zi v aan d Hy at tZi l ar aal on gwi t hZoe t r yWe l l n e s s&SpaR e s or t s ,Se c r e t sR e s or t s&Spas ,Br e at h l e s sR e s or t s&Spas ,Dr e amsR e s or t s&Spas ,Al u aHot e l s&R e s or t s ,Su n s c apeR e s or t s&Spas an dVi v i dHot e l s&R e s or t s . ,an e w adu l t on l ybr an dc omi n g s oon .

T hei nt r oduc t i onoft heI nc l us i v eCol l ec t i ont odayi sani mpor t ants t epi nt heev ol ut i onofourbr andar c hi t ec t ur eel ev at i ng oural l i nc l us i v ec at egor y .

02

E r i c a Doy n e ,AMR e s or t sSe n i or Vi c eP r e s i de n tofMar k e t i n g& Commu n i c at i on s ,s h ar e sh ow ou r n i n e be s t i n c l as sl u x u r yr e s or t br an dsr e i magi n et h el u x u r yal l i n c l u s i v es pac ewi t hu n l i mi t e de x pe r i e n c e s , abov ean dbe y on dh os pi t al i t yan dt h ou gh t f u lt ou c h e st h at t u r nmome n t si n t ol i f e t i meme mor i e s .

03

I mpor t an t e v e n t sAL G&HY AT T

I NT RODUCI NG. . .

UNL I MI T E DYOU I nMay,ourc ol l eaguesr ec ei v edt henewsoft hel aunc hof Unl i mi t edYou,AL G' sn e wv al u eof f e rt h atpr omot e sane x c e l l e n t c u l t u r ean dagr e at wor ke n v i r on me n t .

Wewant t os har ewi t hyouAL G' smes s ageabout Unl i mi t edyou:

AL Gi spl eas edt owel c omeyout o yourbes tpr of es s i onal adv ent ur e!

Weh av er e de fi n e dou rCol l e agu ev al u epr opos i t i ont ogi v e y out h ebe s t r e as on sabou t be i n gpar t of AL G. Wewan t y out obee x c i t e df ory ou rf u t u r egr owt han dt ot ak epr i de i ny ou rwor kat t h eor gan i z at i on .

I nt r oduc i ng. . .

Unl i mi t edYou. Wear ey ou r de s t i n at i onf or e n r i c h i n ge x pe r i e n c e s .

Y ouar epar t of adi v e r s et e amwh oi spr ou dofi t sl e gac y .Cont r i but ewi t hyouri deas , gr ow,andhav ef un!

St ayt u n e dase v e r ymon t hy ouwi l l ge t t ok n owabou t t h eUn l i mi t e dY ou of f e r i n gan di t spi l l ar s .

T oge t h e r ,wel i v eu pt ot h i spr omi s ean dn u r t u r e agr e at pl ac et owor k .

F OL L OW USONI NST AGRAM ANDF ACE BOOK!

@l i f eat al g. of fic i al

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@l i f eat al g. of fic i al

I mpor t an t e v e n t sAL G&HY AT T

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I mpor t an t e v e n t sAL G&HY AT T

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I mpor t an t e v e n t sAL G&HY AT T

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I mpor t an t e v e n t sAL G&HY AT T

2022AL GHRSUMMI T

AtAL G weac tt oget herasat eam,whi c hi swhyonMay 3 1,J une1and2,ourt eamsofHRl eader sac t i v el ypar t i c i pat edi nt he2022Su mmi t h e l dat Br e at h l e s sCan c u nSou l , wh e r eu pdat e swe r es h ar e df r omt h et e am,l e ar n e df r omi n du s t r ye x pe r t s ,an dh adf u nwi t hv ar i ou sac t i v i t i e s .

Whati st he2022AL GHRSummi t ?

I ti sanev entt hats eek st okeepourHRl eader sc onnec t edonl eader s hi pi s s ues ,s h ar ewor kme t h odol ogi e s ,c r e at e c oh e s i onbe t we e nbu s i n e s su n i t s , e x c h an ges t r at e gi e san ds h ar e ac h i e v e me n t s .Whenwor ki ngasat eam,gr eatt hi ngsar e ac hi ev ed!

Wes har et hevi deoands omeoft hephot osofourSummi t ,don' t mi s si t !

CL I CKHERE

08

I mpor t an t e v e n t sAL G&HY AT T

09

On eHY AT Tf ami l y

I NT RODUCI NGOURNE W CORPORAT EOF F I CE ,AL G CANCUNUNO BUI L DI NG! Aswel ookf or war dt ot heopeni ngofournew of fic ei nCanc un,we ar ee x c i t e dt os h ar er e gu l aru pdat e san dpr ov i dey ouwi t hr e l e v an tan d t i me l yi n f or mat i onabou t t h i sgr e at pr oj e c t !

T h emu l t i s t or yde s i gnwi l l u n i t eou rf ou rof fi c e si n t oon ebu i l di n gwi t ht h ei n t e n t i onof pr ov i di n g gr e at e roppor t u n i t i e sf ore f fi c i e n tc ol l abor at i onbe t we e nou rdi f f e r e n tbu s i n e s s e san dSh ar e d Se r v i c e s .

Seeki ngt odr i v eours t r at egi cgr owt handc ont i nui ngt oc r eat eaGr eatPl ac et oWor k, t henew bui l di ngwi l l f eat ur emoder nandc ol l abor at i v ewor k s pac es ,e x c i t i n game n i t i e s , an dbeal i gn e dwi t ht h el ookan df e e l of t h eAL Gde s i gn .

T h i ss pac ewi l l h av eanac t i v i t y bas e dwor ke n v i r on me n t an dr e s e r v at i ont e c h n ol ogyt os u ppor t t h eSMARTwor kmode l wi t ht h er e s e r v at i onof wor k s pac e san dc ol l abor at i onr ooms .

F os t e r i n g fl e x i bi l i t ywi t hah y br i dwor kdy n ami c ,WeDoI tT oget herunderourONEAL Gc onc ept .

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On eHY AT Tf ami l y

T h ebu i l di n g,wh i c hi sc u r r e n t l yu n de r c on s t r u c t i on ,wi l l bes t r at e gi c al l yl oc at e d i ndown t ownCan c u nonAv e n i daT u l u m, on eof ou rmai nav e n u e s .

Wewantt os har et hi spr oc es swi t h youandi nvi t eyout oj oi nusont hi s exc i t i ngj our neyaswebui l dournew s pac easONEAL G!

Wear ec ommi t t e dt of oc u s i n gont h e n e e dsofou rdi f f e r e n tt e amsan dt h e i r we l l be i n g,wh i l ec r e at i n gac ol l abor at i v ean dpr odu c t i v ewor ke n v i r on me n t f oral l ou rc ol l e agu e s .

Wewi l lk e e py oui n f or me dby s h ar i n gu pdat e san dde t ai l e d i n f or mat i onabou t t h eope n i n g ofou rn e w of fi c easwego f or war d!

1 1

On eHY AT Tf ami l y

Wor dsof Al ej andr oReynal De arAL GT e am, Iwou l dl i k et ot ak et h i soppor t u n i t yt of ol l owu pont h eme s s agef r omCh u c kF l oy d,Hy at t ’ s Gl obalP r e s i de n tofOpe r at i on s t h atwass e n ty e s t e r day .T h el e ade r s h i pan n ou n c e me n t ss h ar e dt h e e x c i t i n gn e wst h atJ av i e rÁgu i l awi l l t ak eov e rP e t e rF u l t on ’ spos i t i onas Gr ou pP r e s i de n tE ME AonHy at t ’ sL e ade r s h i pt e am.

F i r s tl e tmes ayt h ati thasbeenapl eas ur eget t i ng t oknow andwor kwi t hPet erov ert hel as ts ev er al mont hs–wewi s hh i mt h ebe s t i nr e t i r e me n t .Wi t ht h i st r an s i t i on ,Iwou l dal s ol i k et oc on gr at u l at eJ av i e rÁgu i l af orh i s appoi n t me n tt oHy at tGr ou pP r e s i de n tE ME A.I ti sawe l l de s e r v e dr ol ef orJ av i e ran d gr e at fi t af t e r h i se x pe r i e n c easak e yl e ade r f or ou r t e ami nE u r opean dpl ay i n gac r i t i c al r ol ei nou r e x t r aor di n ar ye x pan s i oni nt h at mar k e t .

T hankyout oJ avi erf oral l hi shar d wor kandev er yt hi nghehasdoneatAL G – Iam gr at ef ulf orhi sc ont i nued par t ner s hi p.

Wewi l l c ont i nuet owor kt oget herc l os el yasweens ur eas moot handt hought f ul t r ans i t i on.Wh i l et h ef or malt r an s i t i ont i mi n gwi l lbec ommu n i c at e dl at e rt h i sy e ar ,we ar ec ommi t t e dt os h ar i n gu pdat e san dpr ov i di n gc l ar i t yf orou rv ar i ou ss t ak e h ol de r s .

T h i si n t e r n al mov e me n t an n ou n c e me n t f u r t h e ri l l u s t r at e st h ec ar e e rgr owt hoppor t u n i t i e s n owav ai l abl et oal l c ol l e agu e swi t h i nou r c ombi n e dor gan i z at i on .

T h ee x pan de dwor l dwi den e t wor kof 1 60, 000+Hy at t an dAL Gc ol l e agu e sal l owsf oron goi n gde v e l opme n t an dpot e n t i al mov e me n t aswec on t i n u et ogr owasOn eHy at t F ami l y .

Pl eas ej oi nmei nc ongr at ul at i ngJ avi erÁgui l aandwel ookf or war dt of ut ur eoppor t uni t i esf orourc ol l eagues .

T h an ky ou , -Al ej andr o

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Di v e r s i t y&i n c l u s i on

¡ IAM SO L UCKY! I nt h i se di t i onof ou rmagaz i n e ,wewan t t os h ar ewi t hy ouou rbookr e c omme n dat i onf ort h el i t t l eon e sat h omes ot h at t h e yc anl e ar nmor eabou tdi v e r s i t y an di n c l u s i on .

I nt h i ss t or y , c h i l dr e nwi l l di s c ov e rwh at t h eday t odayl i f eofac h i l dwh os e br ot h e ri sbl i n di sl i k ean ds h owsu st h e ot h e rs i deofdi s abi l i t y ,wh e r et h emai n c h ar ac t e radmi r e sh i sbr ot h e rwh oh asa v i s u aldi s abi l i t y ,ac h i e v i n ggr e att h i n gs s u c has :r e adi n gi nt h edar k ,h av eas u ppor t pe t an dbe c omemor es e n s i t i v et ot h e i r s u r r ou n di n gs .I naddi t i on ,i nt h ec e n t e roft h e bookt h e r ear et wopage si nbr ai l l ewh os et r an s c r i pt i oni sat t h ee n dof t h ebook .

Book: Howl uc kyIam! Aut hor : L awr enc eSc hi mel

Wou l dy oul i k et obepar tofadi v e r s i t y&i n c l u s i onc i r c l e ?

I ft h ean s we ri sy e s ,s c ant h eQRc odet o ac c e s st h eAL Gr e gi s t r at i onl i n kt os e eal l t h e D&I c i r c l e s .

I f y ouar ean e wc ol l e agu ean di t i st h efi r s tt i mey ouh av ej oi n e dac i r c l e ,we i n v i t ey out ofi l lou tt h ef or mt opar t i c i pat e wi t ht h e s ewon de r f u l gr ou pst h at f av ordi v e r s i t yan di n c l u s i on .

CL I CKHERE 1 3

ONEAL GCu l t u r e

ACT I VI T YOFT HEMONT H

HOW DO YOUCOMBI NEYOURP ASSI ON ANDYOURWORK? Du r i n gt h emon t hofMay ,wel au n c h e dou rmon t h l yac t i v i t yabou tpas s i on .Wh e r eou r c ol l e agu e ss h ar e dt h at poi n t ofbal an c ewh e r et h e yac h i e v e dt h e i rwor kan dpe r s on al l i f e .

Wes h ar es omeof t h e i rr e s pon s e sbe l ow.

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ONEAL GCu l t u r e

E L E CT RONI CWAS T ERE CYCL I NG

CAMP AI GNI NCOST ARI CA I nc omme mor at i onofWor l dR e c y c l i n g Day ,ourc ol l eaguesi nCos t aRi c ac ar r i edoutanel ec t r oni cwas t ec ol l ec t i on t oj oi nt he Hot elSec r et sPapagayo c ol l ec t i onc ampai gn.

Amon gt h ei t e msc ol l e c t e dwe r er e c e i v e d: c abl e s ,l an dl i n e s ,c e l lph on e s ,e l e c t r i c al e x t e n s i on s ,amon got h e r s .

1 5

ONEAL GCu l t u r e

CONT E S TF ORT HECOL L E CT I ON

OFPL AST I CCAPSI NCOST ARI CA Dur i ngt hemont hofMaywec el ebr at eourv al ue,wedoev er yt hi ngwi t hpas s i on, an dwi t ht h i swej oi ne f f or t swi t hou rc ol l e agu e st opar t i c i pat ei nt h eDONAT AP Apr ogr am, as oc i al an de n v i r on me n t al pr ogr amwi t ht h ei n t e n t i onof gi v i n gau s et ot h at pl as t i cc apmat e r i al t h at c an n ot ber e c y c l i n g; T h epr ogr amc on s i s t sof u s i n gt h e mt oge n e r at epl as t i cwood an du s i n gi t t oc r e at e" ac c e s s i bl ebe ac h e s "f orpe opl ewi t hl i mi t e dmobi l i t y .

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ONEAL GCu l t u r e

COL L E CT I ON

OFCAPSWI T HPVRCAUSE At Ams t ar wel ov ewor k i n gt oge t h e r an dh e l pi n g, f or t h i sr e as onan dt os u ppor t ou r c h i l dr e n , ou rc ol l e agu e si nP u e r t oVal l ar t ac ar r i e dou t t h er e c ol l e c t i onof c apst ode pos i t t h e mi nt h e c on t ai n e r sof t h ec apsr e c ol l e c t i onor gan i z at i ont h at s u ppor t sc h i l dr e nwi t hc an c e r . wi t hs u ppl i e san ds u ppor t t ot h e i rf ami l i e s .

Donat i ngc apsc anmakeadi f f er enc e!

I f y ouwan t t ok n owmor eabou t t h ef ou n dat i on ,wes h ar e t h epage :ht t ps : //www. banc odet api t as . or g/

CL I CKHERE

1 7

ONEAL GCu l t u r e

WE L L NE S S

SE SSI ONI NDR Du r i n gt h emon t hofMay ,ourc ol l eaguesi nt heDomi ni c anRepubl i cenj oyeda wel l nes ss es s i ongi v enbyourbel ov edCoac hDavi dPr i t c har d,wh e r et h e yr e c e i v e d s pe c i alt i pst h atwi l lh e l pt h e m mai n t ai npos i t i v ee n e r gyi nal lar e asoft h e i rl i v e san dt o al way sr e mai nope nt oc h an ge .

Heal s or e mi n de dt h e mof t h ei mpor t an c eof t ak i n gc ar eof t h e i rh e al t h ,n ot on l yph y s i c al ,bu t e mot i on al aswe l l .

Her ear es omeoft hephot osf r omt hes es s i on:

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ONEAL GCu l t u r e

1 9

ONEAL GCu l t u r e

WE BI NAR

ONRE SPONSI BI L I T YI NT HEF I NAL DI SPOSALOFWAST EI NCOST ARI CA Aspar t of t h ec omme mor at i onof r e c y c l i n gday ,ourc ol l eaguesi nCos t aRi c ahadt he oppor t uni t yt opar t i c i pat ei nas pac e,wh i c hh adt h eobj e c t i v eof mak i n gt h e mawar e of t h er e s pon s i bi l i t yi nt h efi n al di s pos al of was t e .

T hemai nt opi c soft hewebi narwer e: De fi n i t i onof was t e

Ch al l e n ge s

Wh at i sr e c ov e r abl ewas t e ?

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Wh at i sn on r e c ov e r abl ewas t e ?

T y pe sof was t e

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WOUL DYOUL I KET ORE COGNI ZEONEOR MORECOL L E AGUE SI NP ART I CUL AR?

NOMI NATETHEM FORTHE ALG COREVALUESAWARD!

What i si t about ?Y ouh av et h eoppor t u n i t yt on omi n at eas pe c i al c ol l e agu ewh o l i v e sdai l yt h ev al u e sof AL G, t hos ec ol l eaguesnomi neesc anr ec ei v et heAL G Cor eVal uesAwar datt henextT ownHal l !

I t ' st i met or ec ogni z eourt eamsf ort hei ref f or t !

Sc ant heQRc odet oent erandpar t i c i pat e!

On l i n eSu r v e ySof t war e|Qu al t r i c sSu r v e ySol u t i on s

Adaywi t h . . .

ADAYWI T H

ME ET I NGSANDE VE NT SCANCUN DEPART MENTGOAL Al way si de n t i f you r s e l v e sasl e ade r si nt h es e gme n tof gr ou psan dc on v e n t i on s , beat t h ef or e f r on t , an ddi f f e r e n t i at eou r s e l v e sbyou rc r e at i v i t yan di n n ov at i on .

SUSANNBEHRENDT CMP ,CMM CORP ORAT E DI RE CT OROFSAL E S

MARI EL L ADEL GADO ME E T I NG&E VE NT SSAL E S MANAGE R

SI L VI ACONT RERAS GE NE RALADMI NI S T RAT OROF ME E T I NGS&E VE NT S

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PHRASET HATDESCRI BEST HET EAM

“ E NGAGE D“

NORMADOMÍ NGUE Z RE GI ONALDI RE CT OROFSAL E S MÉ XI CO&L AT AM

EST HERSAL DANA ME E T I NG&E VE NT SSAL E SMANAGE R

MART HARANGEL ME E T I NGS&E VE NT SSE NI OR P L ANNE RP ROP OSALDE VE L OP ME NT

AL I CI AAST UDI L L O M&EOF F I CEMANAGE RY E  DE S T I NM&EP ROJ E CTL E ADE R

DANI ELRUI Z ME E T I NGS&E VE NT S P L ANNI NGSUP E RVI SOR

I VANPASOS ME E T I NGS&E VE NT SSE NI OR P L ANNE R

Adaywi t h . . .

L I ANEPASOS ME E T I NGS&E VE NT SP L ANNE R

J EANETTBAÑOS ME E T I NGS&E VE NT SP L ANNE R

EL I ZABET HSANT ANA ME E T I NGS&E VE NT SP L ANNE R

SARAGARCÍ A ME E T I NGS&E VE NT SP L ANNE R

DAL I AORT I Z ME E T I NGS&E VE NT SP L ANNE R

L I NAL OPE Z ME E T I NGS&E VE NT SP L ANNE R

EL I SAHERNANDE Z ME E T I NGS&E VE NT SP L ANNE R

PAOL AHERNANDE Z ME E T I NGS&E VE NT SSAL E S AS SI S T ANTI NT ´L

NURAYAL A ME E T I NGS&E VE NT SSAL E S AS SI S T ANTL AT AM

BRENDASUSANAROJ AS ME E T I NGS&E VE NT SSAL E S AS SI S T ANT

L ESL I EDEL GADO SAL E SAS SI S T ANT

WENDYCI AU M&ESAL E SAS SI S T ANT

J EANCARL O MAT I AS ME E T I NGS&E VE NT S P L ANNI NGAS SI S T ANT

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Adaywi t h . . .

I NT E RVI E W WI T H L E ADE RNORMA DOMI NGUE Z 1.

- What has been your c ar eer wi t hi nt hec ompany?

Iar r i v e datAms t ari nNov e mbe r2003,i n v i t e dt o par t i c i pat ei nt h ec r e at i onof an e wpr oj e c t , t ode v e l op t h egr ou psar e ai nt h ec ompan y ,t h r ou gh ou t t h e s ey e ar s , an dwi t ht h ei n t e gr at i onofagr e atwor kt e am,i n c r e di bl e c ol l e agu e san dgr e at l e ade r s ,t oday ,weh av eman age dt obean ddi s t i n gu i s hou r s e l v e s ast h el e adi n gc ompan yi nt h eme e t i n gi n du s t r y .

At n at i on al an di n t e r n at i on al l e v e l .

2.

-WhatdoesAMST ARmeant oyou?

Ams t arh asal l owe dmet ogr ow,c on t r i bu t e ,i mpl e me n t ,bu i l d,an dl e ar nt oac h i e v et h at pe r f e c t bal an c ebe t we e nmypr of e s s i onan dmype r s on al l i f e .

I h av eh adt h eoppor t u n i t y t owor kwi t hgr e at l e ade r si nt h ec ompan y ,wh o,ov e rt h ey e ar s ,h av ebe c omemor et h an c ol l e agu e s ,gr e at f r i e n ds ,wh e r el oy al t y ,r e s pe c t an dpr of e s s i on al i s mh av ebe e nt h epi l l ar sof t h i sgr e at c ompan y .

3.

-Whati st hemai ns t r engt hoft hedepar t ment ?

E ac hof t h eme mbe r sof t h i swor kt e am, t h e i r de di c at i on , de di c at i on , c ommi t me n t an dpr of e s s i on al i s m.

4.

-Whatar et hemai nc hal l engesf ac i ngt hedepar t mentt oday?

Mai n t ai nt h eac c e l e r at e dr at eofgr owt han dr e c ov e r yoft h ei n du s t r y ,at afi r man ds af e pac e ,i nou rs h or t an dl on gt e r mf u t u r e .

5.

-Whati nf or mat i onaboutt hedepar t mentwoul dbever yhel pf ul f oral lempl oyeeswi t hi nt hec ompanyt oknow,whi c hwoul dhel p t hedepar t mentpr ovi debet t ers er vi c e,meeti t sgoal sorac hi evea gr eat eri mpac t ?

T h ev e r ygr owt hoft h ebu s i n e s san dt h eac c e l e r at e dde man doft h emar k e t r e qu i r eu st o r e s pon dqu i c k l y , c r e at i v e l y , an di mme di at e l yt oge n e r at ebu s i n e s s , an dt e amwor kamon g al l ar e asi se s s e n t i al t oac h i e v et h ec ompan y ' sgoal s .

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Adaywi t h . . .

CONF E RE NCE HOW T O BE COMET HEF UT URECOL L E AGUE OnMay20, ourCommer c i al Di r ec t orAnnet t eSc hmi dgav et hec onf er enc eHowt o bec omet hef ut ur ec ol l eaguei nourUAc ademyf orourc ol l eaguesf r om t hedepar t ment sof :Sal esSuppor t ,Out s i deSal es ,I ns i deSal es ,Chi naDi vi s i onand Cont r ac t i ngManagement ,t omak et h e mr e fl e c tonwh atar et h emos ti mpor t an ts k i l l s t h at ac ol l e agu es h ou l dmas t e ri nt h ef u t u r et obeabl et odot h e i rj ob.

Someoft h ec ompe t e n c i e st h atwe r eme n t i on e ddu r i n gt h es e s s i onwe r e :an al y t i c al t h i n k i n gan di n n ov at i on ,c r i t i c al t h i n k i n gan dan al y s i s ,c r e at i v i t y ,or i gi n al i t yan di n i t i at i v e , an dt e c h n ol ogyde s i gnan dpr ogr ammi n g,amon got h e rs k i l l s .

Wewantt os har ewi t hyous omephot os

25 3

Emot i on al h e al t hpr ogr am

ST RAT E GI E SF ORST RE SSMANAGE ME NT St r e s si spar t of ou rl i f e ,an dwemu s t l e ar nt oman agei t .

Now,wh ati ss t r e s s ?St r e s si saph y s i ol ogi c alr e ac t i ont h atpu t su si nas t at eofal e r t n e s swh e n f ac e dwi t hac h al l e n georde man d.

T hos es t r es s or sorf ac t or st hatc aus euss t r es sar ec al l ed s t r es s or sors t r es s or s . hec aus esofs t r es sc anbeext er nal andi nt er nal .

Wh e nwet al kabou t e x t e r n al s t r e s s or s , we T c anme n t i onwor k , h e al t h , s t u di e s , f ami l y , ors i gn i fi c an t c h an gei nou rl i v e s .

Weof t e nbe l i e v et h at t h ec au s e sof ou rs t r e s sc omef r omn e gat i v es i t u at i on s , an di t s h ou l dn ot n e c e s s ar i l ybes o; wec an f e e l s t r e s s e dbypr omot i onat wor korawe ddi n g.

E v er yt hi ngof t endependsonhowweper c ei v eandi nt er pr ett hes es i t uat i ons .

T h e r ear eal s oi n t e r n als t r e s s or s ,s u c has c h r on i cwor r y ,n e gat i v es e l f t al k ,an dou r l ac k offl e x i bi l i t yi nt h ef ac e ofan e v e r c h an gi n gwor l d.

I agr e ewi t hT heodor eRoos ev el t" T h e r ec anben ol i f ewi t h ou t c h an ge s ,an dt obeaf r ai dofwh at i s di f f e r e n t oru n k n owni st obeaf r ai dof l i f e .

Wh aty out e l l y ou r s e l f ,wh aty oui n t e r pr e t an dwh at y oudoof t e nowet oy ou rbe l i e f s an de x pe r i e n c e .L e ar nt oqu e s t i ont h e m an dt ak e adv an t age oft h e m.An ot h e r f ac t ort h atof t e nl e adsu st obes t r e s s e d an dn ot t ak e ni n t oac c ou n t i spr oc r as t i n at i on .

Howof t endowel eav ef orl at erat as k orac t i vi t yt hati snotat t r ac t i v et ous ?

Weh av eal lf e l ts t r e s s e d,an dt h i si sa n or malan dh e al t h yr e ac t i ont oac h an ge orc h al l e n ge .Howe v e r ,s t r e s st h atc on t i n u e sf ormor et h anaf e wwe e k sc anaf f e c t y ou rph y s i c al an de mot i on al h e al t h .

26

Emot i on al h e al t hpr ogr am

E v e r y t h i n gy oudon ots ay ,y ou rbodye x pr e s s e si ns omev e r ypar t i c u l arway .E v e r y s y s t e mof ou rbodyi saf f e c t e d,l i k eou rh e ar t an dou rbr ai n ,wi t hal ac kofc on c e n t r at i on an dme mor y ,an di tc anal s oc au s ean x i e t y di s or de r san dde pr e s s i on .

Kn owi n gt h at s t r e s si si n e v i t abl ean dt h at we mu s tl e ar nt oman agei t ,wes h ar es ome t ool s ,i de as ,ors u gge s t i on st h atc anh e l p y ou : Br eat hi ng:pr ac t i c i n gbr e at h i n gt e c h n i qu e s s u c hasmi n df u l n e s sh e l psu sbeawar eof ou r bodyan dou re mot i on san dc al mou rmi n d an dbr i n gi t t ot h epr e s e n t mome n t .

Mov e:y oudon oth av et oc ompl ywi t ha s pe c i fi cr ou t i n e .Wal k i n gf oraf e wmi n u t e s , s t r e t c h i n g,y oga,oran yac t i v i t yt h atal l ows y out or e l axy ou rmu s c l e sc anber e war di n g f ory ou rph y s i qu ean dbr ai n .

Res t :Y ou rbodyde man dsi t ,an dwemu s t l i s t e nt oi t .T h e r ear et i me swh e nwen e e dt o don ot h i n g, an dt h at ' sok ay .

Sl e e pt h er e c omme n de dh ou r s .

T h e r ei sn os e c r e tf or mu l at oi mpr ov eou r l i v e s ,bu tanac t i v i t y ,as t e p,anac t i onc an t ak eu st o1%t oi mpr ov eou rqu al i t yof l i f e .

Ourpur pos e wi l lal ways bet ot akec ar eofyous o t hatyouc anbeyourbes t v er s i on.

27

F i n an c i al h e al t hpr ogr am

CRE AT EYOURE ME RGE NCYF UND I npr e v i ou sc h apt e r swehav et al ked aboutt hei mpor t anc eofbei ngfinanc i al l y awar e, t h ec u l t u r e of s av i n g, an dt h ei mpor t an c eof pl an n i n g an dk e e pi n gt r ac kofou ri n c omean d e x pe n s e s .

Un c e r t ai n t yi sac on c e ptt h atwi l lac c ompan yu st h r ou gh ou tou rl i f ean di t s mome n t s , e v e r y t h i n gt oac e r t ai ne x t e n t i su n c e r t ai nan dn ot h i n gi sgu ar an t e e d, i fwemak eas u mmar yoft h el as tf e w mon t h s ,weh av ee x pe r i e n c e de c on omi cpr obl e mswor l dwi de ,i n t e r e s tr at e s v e r yh i ghan dawart h at h aswr e ak e d h av oconpr odu c tpr i c e san dt h el i v e s of man yi n n oc e n t pe opl e .

How c anIhel pmys el fr educ et he s t r es sgener at edbyunc er t ai nt y?

L e tu sr e me mbe rt h att h emai nc at al y s t of s t r e s si st h el ac kof mon e y .

I f l i f ei sf u l l of mome n t sof u n c e r t ai n t y , t h ebe s t way t on av i gat et h e mi swi t hfi n an c i alr e s ou r c e s .

28

I t i si mpor t an t t h at weal l h av eorbu i l d ane me r ge n c yf u n dof at l e as t 3mon t h s ofs al ar yf r e eoft ax e san dde du c t i on s , t h i swi l lal l owu st ogai nt i met omak e be t t e rde c i s i on san dde alwi t han yi n c l e me n t we at h e rorac c i de n t t h at c ou l d h appe nt ou s . n owt h at 3mon t h sof s al ar ywi t ha Wek v i e wt obe c omi n g6mon t h si sal ot an d mays ou n di mpos s i bl e ,bu ty ouc an s t ar t wi t hamor eac h i e v abl egoal of at l e as t1mon t hofs al ar yi ns av i n gsan d wor kt omak et h i sf u n dbi gge ri nt h e me di u mt e r m.

Wec ar eabou t r e s u l t s

WECAREABOUTRE SUL T S

WE ’ REPASSI ONAT EABOUTPROVI DI NG T HEBE STSE RVI CEANDOURRE SUL T SRE  F L E CTOURDAI L YE F F ORT !

164

1 49, 085

98, 569

GROUP ATT E NDE D

PASSE NGE RS

E XCURSI ONS SOL D

29

En v i r on me n t al e du c at i onpr ogr am

WORL DSE AT URT L EDAY Wor l dSeaT ur t l eDayi sadayus edt ohonorandhi ghl i ght t hei mpor t anc eof s eat ur t l es .

T h e s ec r e at u r e s , l i k ean yot h e rc r e at u r e , ar emagn i fi c e n t i nt h e i rownway .

Not on l yar es e at u r t l e sbe au t i f u l an i mal s ,bu t t h e yal s os h owi n c r e di bl epe r s e v e r an c ean dr e s i l i e n c y–af t e ral l ,t h e y h av ebe e nn e s t i n gonbe ac h e sf or mi l l i on sof y e ar s .

Soof c our s et heydes er v et hei rownday dedi c at edt ot hei rawes omenes s !

Wor l dSe aT u r t l eDaywou l dn ot ber i gh t f u l l yc e l e br at e dwi t h ou t me n t i on i n g,Dr .Ar c hi eCar r , SeaT ur t l eCons er v anc y’ sf ounderand“ f at herofs eat ur t l ebi ol ogy . ”Wor l dSeaT ur t l e Dayi sc el ebr at edt hes amedayasDr .Car r ’ sbi r t hday,J une1 6t h.Dr .Car rwi l l f or ev er ber emember edf ort heenhanc ementoft hes eat ur t l ec ons er v at i onmov ementandt he l egac yhehasl ef tbehi nd.Hi sr e s e ar c han dadv oc ac ybr ou gh tat t e n t i ont ot h et h r e at e n i n g c on di t i on st h at c on t i n u et oi mpac t s e at u r t l e st oday .

Hi swor kh i gh l i gh t e dt h ei s s u e san dh e l pe d c r e at et h ec ommu n i t yt h at c on t i n u e st os t r i v ef orabe t t e rl i f ean df u t u r ef ors e at u r t l e sar ou n dt h e gl obe .

He al t h yoc e an sn e e ds e at u r t l e s .

Se at u r t l e sar ea" keys t ones pec i es " ,wh i c hme an st h e yar e ani mpor t an tpar toft h e i re n v i r on me n tan di n fl u e n c eot h e rs pe c i e sar ou n dt h e m.I fak e y s t on e s pe c i e si sr e mov e df r omah abi t at , t h en at u r al or de rc anbedi s r u pt e d, wh i c hi mpac t sot h e rwi l dl i f ean df au n ai ndi f f e r e n t way s .

F I VEREASONSSEAT URT L ESAREREAL L YREAL L YI MPORT ANT 1.Hel p

c on t r ol t h e i rpr e y .

F ore x ampl e ,l e at h e r bac k sh e l pman aget h eamou n t j e l l y fi s hi nt h eoc e an , h awk s bi l l sh e l pr e e f sbye at i n gs pon ge st h at c ompe t ewi t ht h e mf ors pac e .

30

En v i r on me n t al e du c at i onpr ogr am

2.Nes t i ng

h e l psbe ac h e s .

T h en u t r i e n t sl e f t be h i n dbye ggsan dh at c h l i n gst h at don ’ t s u r v i v epr ov i dean i mpor t an t s ou r c ef orc oas t al v e ge t at i on .

3.Hat c hl i ngs

ar eani mpor t an ts ou r c eoff oodf orman yan i mal s .Bi r ds ,fi s h ,mammal sl i k er ac c oon san d ot h e r sr e l yonpl e n t i f u l h at c h l i n gst os u r v i v edu r i n gn e s t i n gs e as on .

4.T heyar ei mpor t ant

f orc oas t al e c on omi e san dn at i v ec ommu n i t i e s .

Man ypl ac e sr e l yont u r t l ewat c h i n gordi v i n g f or j obsan di n c omean dan u mbe r of i n di ge n ou sc ommu n i t y ’ sr e v e r es e at u r t l e saspar t of t h e i r c u l t u r e s .

P l u s ,t h e r ear ee mot i on al an dps y c h ol ogi c al be n e fi t st os e e i n gas e at u r t l ei nt h ewi l d.

5.Gr eent ur t l es

gr az i n gons e agr as si sani mpor t an t wayt ok e e ps e agr as sbe dsh e al t h y .

An dh e al t h ys e agr as s be n e fi t sman ys pe c i e san ds t or e sc ar bon .

I MPORT ANCET O HUMANS Seat ur t l espl ayani mpor t antc ul t ur al r ol ef ormanyc oas t al c ommuni t i esar oundt he wor l d.

Man yi n di ge n ou sc u l t u r e sr e v e r et h e mor c on s i de r t h e man c e s t or s .

T h e yar eal s oani mpor t an ts ou r c eofi n c omef orc oas t alr e s i de n t st h r ou ght u r t l ewat c h i n ge c ot ou r i s m.R e s e ar c h h ass h ownt h at s e at u r t l ee c ot ou r i s mc ange n e r at et h r e et i me st h ei n c omet h anbys e l l i n gs e a t u r t l epar t s( e ggs ,me at ,&s h e l l s ) ,mak i n gt h e mwor t hmor eal i v et h ande ad.

As i def r omt hei ri mpor t ant ec ol ogi c al r ol e,s eat ur t l esar es omeof t hemos t c har i s mat i cani mal sont hepl anet !

I ts eemst hatev er yonel ov ess eat ur t l es .

T h e yar eas ou r c eof awean di n s pi r at i on ;wat c h i n gt h e mh au l t h e ms e l v e su pabe ac ht on e s t ,s wi mt h r ou ghar e e f , or wat c h i n gh at c h l i n gsc h ar get ot h es e aar et r u l ymagi c al an du n f or ge t t abl ee x pe r i e n c e s .

Wi t h ou t s e at u r t l e sou rbl u epl an e t wou l dn ’ t bec ompl e t e .

3 1

He al t han dwe l l n e s s

ME NT ALHE AL T HF I RSTAI D I t ’ si mpos s i bl et oav oi ds t r e s s .How youhandl et hes t r es si swhatmakesadi f f er enc e, an dy ou rr e s pon s ec ani mpac t t h et r aj e c t or yof t h er e s t of y ou rdayan dwe e k .

Al l i t t ak e si sh av i n gt r i e dan dt e s t e ds t r at e gi e st h at wor kf ory oubot hi nt h emome n t an daf t e r adi f fi c u l t e v e n t orh ar dday .

Se l f c ar es t r at e gi e sc ann ot on l ypr ov i dei mme di at ebe n e fi t ,but al s ohav eal as t i ngpos i t i v eef f ec tonyourov er al l ment al wel l bei ng.

I f y ou ’ r en ot s u r ewh e r et os t ar t ,don ’ t wor r y !We ’ v egot y ouc ov e r e d.

Us et h e s equ i c kt i pst o t u r nar ou n das t r e s s f u l dayan dmak et h emos t of wh at ’ sah e ad.

F I ND HEAL T HY WAYS T O COPE

Av oi du s i n gs u bs t an c e st oman ages t r e s s .

I n s t e ad, t r yac t i v i t i e st h at c ani mpr ov ey ou r ph y s i c alan dme n t alwe l l be i n g,l i k ewor k i n gou t ,s pe n di n gt i mewi t hl ov e don e sor j ou r n al i n g.L au gh t e rh asl on gbe e nr e c ogn i z e dash av i n gbot he mot i on al an dph y s i c albe n e fi t s ;wat c h i n gav i de o orT V s h ow t h atmak e sy ou l au gh c an h e l p de f u s en e gat i v ef e e l i n gs .

PRACT I CEGRAT I T UDE

T h er e s e ar c hh ass h ownt h atc on s c i ou s l y pr ac t i c i n ggr at i t u dec anr e du c ef e e l i n gsof s t r e s san dan x i e t y .

R e mi n dy ou r s e l f of e v e r y t h i n gy ou ’ r et h an k f u l f or r at h e r t h anf oc u s i n gone v e r y t h i n gt h at we n t wr on g.

REF L ECTONYOURDAY

Be f or ey ougot os l e e p,t h i n kabou ty ou r day .

Wh e ny our e fl e c t ony ou rdayan ds e t c l e are x pe c t at i on s ,y ouc anl e ar nh owt o be t t e rs t r e s s f u lc i r c u ms t an c e si fy ouf ac e t h e magai n .

CHANGEYOURROUT I NE

Ac h an geofs c e n e r yc anh e l ps h i f ty ou r f oc u son t os ome t h i n ge l s e .R at h e rt h an pr e oc c u py i n gy ou rmi n dwi t ht h es ou r c eof y ou rs t r e s s ,t ak i n gawal k ,h i k i n gorj u s t pu t t i n gy ou r s e l fi nadi f f e r e n tl oc at i onc an h e l py out h i n kof s ome t h i n ge l s ean dr e l ax .

32

F OCUSONSEL FCARE

Kn owi n gh ow t ot ak ec ar eofy ou r s e l fi s v i t al .

Ac c or di n gt oMe n t al He al t hF i r s t Ai d, di s c on n e c t i n gf r om t e c h n ol ogyan df oc u s i n gont h i n gst h atmak ey ouh appyan d gi v ey oue n e r gyc anh e l py ouge t t h r ou gh as t r e s s f u l day .

T he mos ti mpor t ant t hi ngi st hatyout ake c ar eofyourment al and phys i c alheal t h i nanywayyouc an.

He al t han dwe l l n e s s

33

P os i t i v eps y c h ol ogyat wor k

7SKI L L SF ORT HEF UT URE : E MP AT HY He l l oagai n !T hi si st het hi r dar t i c l eaboutt he7s ki l l st hatwi l lbec omec r uc i ali nt he f ut ur e,an dt h u s , wewi l l of fi c i al l ys t ar t r e c omme n di n gy our e adt h epr e v i ou si s s u e sof t h i smagaz i n et ol e ar nabou t wh at y oumi gh t h av emi s s e d.T h i st i mear ou n d,we ’ l l t al kabou t as k i l l t h at , e v e nt h ou ghi sc r u c i al , i t i s n ’ t al way se x e r c i s e dasmu c hasi t s h ou l d, e mpat h y .

Wh i c hme an s , t h e abi l i t yan dpot e n t i al wemu s t u n de r s t an dwh at t h eot h e rpe r s oni se x pe r i me n t i n g,we ar i n gt h e i r s h oe sf ore n ou ght i me .

Whyi sempat hys oi mpor t ant ?Be c au s ewi t h ou t i t y ou ’ l l n e v e rbeabl e t ok n owh owt ol i s t e nt oot h e r s ,mu c hl e s sr e s pe c t an dv al u ey ou rr e l at i on s h i psast h e y ’ r edu e . e nweh av ee mpat h y ,wehav et r ueunder s t andi ngandexc ept i onalc ommuni c at i on Wh s ki l l s .E mpat hyc ans omet i mesbec onf us edwi t hs ympat hyorasbei ngabi t“ t ouc hyf eel y” .

E mpat h yc anbet h ou gh t of as“ s oc i al i n t e l l i ge n c e ” .

I f y ouh av et h i s , y ouc anqu i c k l y as s e s st h ee mot i on sof t h os ear ou n dy ouan dadapt y ou rownwor ds ,t on ean dge s t u r e sac c or di n gl y E mpat hyi svi t al i nt oday’ swor l d.

T h eon e t h i n gt h atc an ’ tbeou t s ou r c e di sanu n de r s t an di n gofwh atmak e sot h e r st i c k ,c r e at i n g s t r on gr e l at i on s h i psan d ge n e r al l y be i n g c ar i n gofot h e r s .T h es k i l lofe mpat h ywi l l mak ey our e al l ys t an dou tamon gs ti n di v i du al si nac r owde dmar k e t pl ac ean dn oi s y on l i n ewor l d.E mpat hyc ant r ans f or m al l yourr el at i ons hi ps .

34

Somepe opl ear en at u r al l ygoodat e mpat h y , bu ti tc anal s obel e ar n e d.F r om pr ac t i c i n g mi n df u l n e s st oac t i v el i s t e n i n g,f r om ge t t i n g be t t e ratr e adi n gf ac e san dbodyl an gu age t oc r e at i n ganou t c omebas e df oc u si ny ou r i n t e r ac t i on s ,t h e r ear el ot sofway sy ouc an de v e l ope mpat h yan ds t r e n gt h e nt h i sabi l i t y .

P os i t i v eps y c h ol ogyat wor k

1.

T hi nkoft i meswhenyou’ v es hown empat hy

4.

Pr ac t i c es el f c ar e

Wh at doy out h i n kmadei t e as i e rt odot h at ?

T h i n kabou t t h i n gst h at we r egoi n gonf or y ou i mme di at e l yl e adi n gu pt h ats pe c i fi cs i t u at i onan ds pe c i fi c al l ywh at c on t r i bu t e dt oy ou de mon s t r at i n ge mpat h yan du n de r s t an di n g.

I fy ou ’ r en ot l ook i n gaf t e ry ou r s e l f ,i t wi l l be v e r yh ar dt os h owe mpat h yt owar dsot h e r s .

St ar twi t hy ou .Be c omeawar eofan ys t r e s s f ac t or si ny ou rday .

Bu i l di nt i mef ors e l f c ar e an dr e fl e c t i onan dmak es u r ey ouar es l e e pi n gwe l l an de at i n gh e al t h i l y .

2.T hi nkofs i t uat i onswher et her ei s noempat hy

5.

Reflec tmor e

T h i n kofs omee x t r e mes i t u at i on swh e nt h e r e i sn oe mpat h yatal l .Wh atf ac t or sl e adt o t h i s ?Onami c r ol e v e l i t wi l l bet h es amei . e . be i n ge n t r e n c h e di na s pe c i fi c way of t h i n k i n gorf e e l i n gat t ac k e d.

Bu i l dr e fl e c t i ont i mean d mi n df u l n e s si n t o y ou rdayasmu c hasy ouc an .E s pe c i al l yat t h es t ar t oft h eday .

T h i si samagi c al t i met o s e ti n t e n t i on s ,h av es omet i mef ory ou r s e l f an dt h i n kabou t t h edayah e ad.

3.

St ar tl i s t eni ng

6.

Choos eempat hywheni t ’ shar d

R e al l yl i s t e n i n g an d be i n g pr e s e n twi t h s ome on et ak e se f f or tan dwi l l i n gn e s s .P r ac t i c el i s t e n i n g wi t h ou ti n t e r r u pt i n g,gi v i n g adv i c eorj u dgi n g.T r yi tt h ev e r yn e x tt i me y ouh av eac on v e r s at i on .

I ft h e r ei ss ome on ei ny ou rl i f ewi t hwh om y ou h av e di f fi c u l t y c ommu n i c at i n g, c on s c i ou s l yt r yan di de n t i f ywh ate mot i on s t h e ymaybee x pe r i e n c i n gorwh atmaybe goi n gonf ort h e m.Ne x t t i mey ous e et h e m, e x t e n dk i n dn e s san dal ov i n gh e ar t an ds e e wh at h appe n s .

35

P os i t i v eps y c h ol ogyat wor k

7 .Bec omemor eawar eofbodyl anguage

9.T r eatot her sasyouwoul dhav e t hemt r eatyou

Mos tofwh atwewan tt oc ommu n i c at ei si n ou rn on v e r bal c u e sr at h e rt h anwh at weac t u al l ys ay .How s e n s i t i v ear ey out ot h os e n on v e r balc u e s ?Ne x tt i mey ouh av ea c on v e r s at i onorar ei name e t i n g,s t ar tr ai s i n gy ou rawar e n e s sofot h e r s ’bodyl an gu age .

Anol dadagebu te f f e c t i v e !I nan ys i t u at i on wh e r ey ou rau t omat i cr e s pon s emi gh tbet o s e n d a de f e n s i v ee mai lorc omme n t ,t r y as k i n gh owy ouwou l dl i k et obet r e at e dan d c h oos et h ati n s t e ad.Si mpl yas k i n g“ h ow wou l dIl i k et obet r e at e d? ”wi l lgi v ey oua c l u east oh owt or e s pon di npr e t t ymu c han y s i t u at i on .

8.

T hi nkaboutout c omes Weof t e nt h i n kabou t wh at wewan t bu t don ’ t f oc u sont h ebe h av i ou r r e qu i r e dt or e ac ht h at ou t c ome .Son e x tt i mey ouar ei nat r i c k y c ommu n i c at i on s i t u at i on ,t h i n ki n s t e ad of wh aty ouwan tt h eou t c ome st o bean d modi f yy ou rac t i on san dbe h av i ou r s .

1 0.

Cul t i v at es oc i al gener os i t y He l pot h e r st of e e li mpor t an t ,al way ss e e t h e maswh ot h e yc anbe c ome ,t h ebe s tof t h e ms e l v e s .T h emor ey oudot h i s ,t h emor e e mpat h yy ou wi l lbe e x t e n di n gt owar ds ot h e r s .

Weh opet h e s et i psl e f t y out h i n k i n gan dl e ady out opr ac t i c ee mpat h yal i t t l emor e .

Remember t hati t ’ snotaboutbec omi ngt hemos tempat het i cper s onov er ni ght ,i n s t e ad,i ti smor e abou t c on s t an t l yde v e l opi n gt h i ss k i l l l i t t l ebyl i t t l e ,y ou ’ l l s e et h at i t wi l l br i n ggr e at r e s u l t si nal l y ou rl i f ear e as .

Bes ur et oc omebac kf ort henexti s s uewher eyou’ l l l ear naboutanot her s ki l l f ort hef ut ur e!

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KUDOS

KUDOS Ar mandoSer r ano t oJ or geCar bal l o: T h an ky ouf orgi v i n gmet h e oppor t u n i t yt omak et h i sbi g c h an gei nmyl i f e ,t h ebe s t de c i s i onI ' v ee v e rmade .

37

Wewantt ohearyou,s har eyouri nf or mat i onwi t husvi aemai l t o:

l t h e u r e l @u n l i mi t e dv c . c om