Amstar DMC - Travel Advisor Quick Reference Guide

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TRAVEL ADVISOR QUICK REFERENCE GUIDE

ABOUT AMSTAR AFFILIATE PROGRAM TRANSFERS & EXCURSIONS LEISURE GROUPS SITE INSPECTIONS MARKETING COLLATERAL

MEXICO | DOMINICAN REPUBLIC | JAMAICA | COSTA RICA | CURAÇAO | ARUBA | ST. MARTIN | HAWAII Amstar DMC is an Apple Leisure Group

Amstar DMC provides world class destination services to travel agencies, tour operators, corporations and meeting planners.

We have a track record of more than 35 years delivering exceptional experiences in some of the world’s most beautiful spots: think Mexico, Jamaica, Dominican Republic, Costa Rica, Aruba, Curaçao, St. Martin, and Hawaii.

From memory-packed vacations for friends and families, to customized VIP itineraries including a wide range of transportation options, we create inspiring travel experiences that will WOW your customers and help enhance your business.

DESTINATION SPECIALISTS AT YOUR SERVICE

1,000+ shared, private and signature excursions

Deluxe, private and shuttle transportation options

Leisure groups management

Tailor-made multi-day land tours

Fam trips and site inspections

Specialist services for corporate groups and events

Liability insurance for your customers in destination

AFFILIATE PROGRAM

amstardmc.com/affiliates

All pre-booked products from our extensive list of excursions and airport transfers are commissionable directly to YOU!

Position yourself as a destination expert by tailoring 100% of your customer’s vacation experience and earn commissions!

Detailed reporting of sales volume, products, and commissions.

Direct customers to your Affiliate Link to browse and book, freeing up your valuable time.

Your dedicated BDM will guide and support you each step of the way!

Customers receive World Class Service from Amstar, and you reap the rewards! Hotel-based customer service representatives

EXCURSIONS & TRANSFERS

1,000+ AMAZING EXCURSIONS AVAILABLE

SHARED · PRIVATE · SIGNATURE EXPERIENCES

VEHICLES TO SUIT ALL NEEDS

VIP treatment for your customers, including personalized service on arrival.

Your customers will arrive to their resort and return with a maximum of 3 stops.

Your customers will skip the lines at the airport and enjoy a direct non-stop transfer to their resort.

LARGE GROUPS

options for all capacity needs. PRIVATE

Customers booked to any World of Hyatt Inclusive Collection property, through any Apple Leisure Group Vacations channel, are automatically upgraded to "non-stop" shuttle transfers.

IN MEXICO, DOMINICAN REPUBLIC, JAMAICA, COSTA RICA, ST. MARTIN, CURAÇAO & ARUBA

LEISURE GROUPS

Dedicated Leisure Group Specialist*

Meet & Greet at airport for arrivals and departures

Dedicated signage for group at airport*

Access to exclusive beachfront venues outside the resort with additional cost Gift Bags for Leisure Groups in destination with additional cost* Preferred Rates for FAM Trips & Site Inspections

Dedicated hospitality desk    at resort if needed

Private Transfer upgrade for the Bride and Groom

Private Transfer upgrade upon request to groups with a minimun of 20 customers arriving on same flight, date and hotel.

1 free excursion seat for every 19 paying pax

PROGRAMS

1) COMPLIMENTARY SITE INSPECTIONS

Amstar DMC is pleased to offer travel partners complimentary Pre-Set Itinerary Site Inspections in some of our fabulous destinations. We have designed these one-day Site Inspections for travel professionals, providing a variety of resort styles and the opportunity to enhance their expertise in some of the most popular vacation destinations.

INCLUDES:

• Private round-trip transportation from your hotel

• Local Amstar Guide

• Lunch at one of the resorts visited

• Soft drinks/bottled water on board

Currently, we have pre-set itineraries in Cancun, Riviera Maya, Puerto Vallarta in Mexico & Punta Cana in Dominican Republic. Look for updates in our Amstar Newsletter or from your Amstar Business Development Manager.

And yes, these site inspections are FREE OF CHARGE!

2) PRIVATE SITE INSPECTIONS

Planning your own Private Site Inspection itinerary is also an option with Amstar DMC. Working with one of our local Amstar experts, you can plan, ½ day or full day itineraries Monday through Friday to resorts of your choice in any of our destinations. The cost of a private site inspection varies depending on the destination and distance traveled.

INCLUDES:

• Private round-trip transportation from your hotel

• Local Amstar Guide

• Lunch at one of the resorts visited

• Soft drinks/bottled water on board

FOR MORE INFORMATION ON SITE INSPECTION PROGRAMS CONTACT YOUR AMSTAR BDM

MARKETING COLLATERAL

We have created several tools to help you close a potential sale as well as provide customers with valuable information to help facilitate a smooth vacation. Browsing through the material can also help build your knowledge base on particular destinations and enhance your status as a destination expert with your clients.

CUSTOMER SERVICE DIRECTORY

A directory of our Customer Service teams across Amstar destinations.

EXCURSION VIDEOS

Showcase incredible experiences offered in a variety of destinations to help increase pre-departure excursion sales.

DESTINATION TOURSHEETS

Customizable colorful flyers with a selection of top excursions available in a variety of destinations to help your clients plan and pre-book excursions.

DESTINATION AIRPORT MAPS

Easy-to-follow diagrams of our destination airports provide your customers with peace-of-mind when beginning their vacations.

YAMIN ARAGÓN

Business Development Manager

Western Region yaragon1@amstardmc.com

Based in Amstar Cancun HQ

ALEXANDER JOHN

Director of Sales & Business Development ajohn@amstardmc.com

Based in Amstar Cancun HQ

JAMES REESE

Business Development Manager Eastern & Southeastern Region jreese@amstardmc.com

Based in Nashville, TN, USA

ROSALINDA RODRÍGUEZ

Senior Manager, Sales & Business Development National Accounts and TX rrodrigu@amstardmc.com

Based in Amstar Cancun HQ

U.S. Sales & Business Development Manager Midwest Region luis.chaverri@amstardmc.com

Based in Cancun, HQ

Business Development & New Growth Development Specialist egrijalva@amstardmc.com

Based in Cancun, HQ

LUIS CHAVERRI
EDMIN GRIJALVA

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