Star Stories - June 2022

T HES T A RS T OR I E S WECARE WECAREABOUTOURT E AM ME MBE RS,OURCOMMUNI T I E S ANDT HEE NVI RONME NT

WECAREF ORPE OPL ESO T HE YCANBET HE I RBE ST J UNE2022

WE C A R E F OR P E “

SO T HE YCAN BET HE

Cont ent s 02 I mpor t an t e v e n t sAL G&HY AT T 08On eHy at t f ami l y 10Di v e r s i t yan di n c l u s i on 1 2ONEAL GCu l t u r e 18Adaywi t h 21AL e ar n i n g 24F i n an c i al h e al t hpr ogr am 26Wec ar eabou t r e s u l t s 28En v i r on me n t al e du c at i onpr ogr am 29He al t han dwe l l n e s s 32P os i t i v eps y c h ol ogyal wor k 35KUDOS

PE OPL E”

HE I RBE ST

01

I mpor t an t e v e n t sAL G&HY AT T

AL GQ2T OWNHAL L Oneoft hemos ti mpor t antc har ac t er i s t i c sofAL G,wh i c h di f f e r e n t i at e su sf r omot h e rc ompan i e s ,i sc ons t antc ommuni c at i on.T hati swhyont hi soc c as i onwehel dourAL GQ2 T ownHal lonWednes day,J u n e1— ani mpor t an tmome n t f oral l c ol l e agu e st ol e ar nabou t t h eac t i v i t i e sc ar r i e dou t ,and t opr es entt heac hi ev ement swehav emadeasat eam.

T h epr e s e n t e r st h i st i mewe r e : Al e j an dr oR e y n al d,CE Oan dP r e s i de n t Appl eL e i s u r eGr ou p.

J u anP abl oP u e r t a,I n t e r i mCh i e f F i n an c i al Of fi c e rAppl eL e i s u r eGr ou p.

J av i e rCol l ,Gr ou pP r e s i de n t AMRGl obal Bu s i n e s sDe v e l opme n t .

R odr i goL l agu n o,Gr ou pP r e s i de n t Un l i mi t e dVac at i onCl u b&Ams t ar .

R aySn i s k y ,Gr ou pP r e s i de n t AL GVac at i on s .

J oh nI s c h e ,Ch i e f I n f or mat i onOf fi c e rAppl eL e i s u r eGr ou p.

I ñ ak i Ce bol l e r o,Ch i e f P e opl eOf fi c e rAppl eL e i s u r eGr ou p.

Cor ySh ade ,Ch i e f L e gal Of fi c e rAppl eL e i s u r eGr ou p.

I f y oumi s s e dt h eT ownHal l ,don ' t wor r y .

Y ouc an wat c ht h er e c or di n gh e r e : 02

CL I CKHERE

I mpor t an t e v e n t sAL G&HY AT T

COREVAL UE AWARDWI NNE RS I nourJ uneT ownHal l ,s omeof ou rc ol l e agu e swonaCor eVal u e Awar df or t h e i r dai l ye f f or t an de n gage me n t an df or e x e mpl i f y i n gou r AL GCor eVal u e s .

F r om at ot alof242c ol l eaguesnomi nat edac r os sal lbus i nes suni t s , 8wont h eCor eVal u eAwar d.

F i n dou rAMS T ARc ol l e agu ewi n n e r s ’pi c t u r e s be l ow:

CONGRAT UL AT I ONST O OURWI NNE RS! !

03

I mpor t an t e v e n t sAL G&HY AT T

PRE P ARI NG F OR AL G CANCUN UNO BUI L DI NG: PE RSONALI MAGEANDDRE SS CODE T hemov et oournew AL GCanc unUNO Bui l di ngof fic ei sget t i ng c l os erev er ydayandwehopeyouar eexc i t ed!

T opr e par ef ort h et r an s i t i on ,wear eac t i v e l yu pdat i n gs omee x i s t i n gwor k pl ac egu i de l i n e san dpol i c i e st h atwewi l lbes h ar i n g wi t hy out h r ou gh ou t t h i spr oc e s s .

Onei mpor t antpar ti sourper s onali mageand dr es s c ode!Ou rHu manR e s ou r c e st e am h asu pdat e dt h ee x i s t i n g pol i c yt oal i gnwi t h i nt h eONEAL Gc on c e pt an de n s u r eane n v i r on me n tt h atf os t e r sagr e atpl ac et owor kf oral l ou rc ol l e agu e s !

UNO Bui l di ng T h eu s eofu n i f or mswi l lc on t i n u ei nac c or dan c ewi t ht h egu i de l i n e se s t abl i s h e dbye ac hbu s i n e s su n i t .

Uni f or mswor nmus t be c ompl et e,neat ,andi r oned.R e me mbe rt h att h eu n i f or mmay v ar yac c or di n gt oy ou rar e aorbu s i n e s su n i t .

I fy ouh av ean yqu e s t i on sorr e qu i r ean yaddi t i on ali n f or mat i on r e gar di n gt h epe r s on ali magepol i c y ,y ouc anappr oac hy ou r Hu manR e s ou r c e sr e pr e s e n t at i v e .

Weappr ec i at eyours uppor tandc ont i nuedef f or taswe pr epar ef ort hemov et oournew of fic e!Wewi l lc on t i n u et o c ommu n i c at et h epr ogr e s st h r ou gh ou t t h ec omi n gwe e k swi t hn e x t s t e pst of ol l ow.

04

I mpor t an t e v e n t sAL G&HY AT T

05

I mpor t an t e v e n t sAL G&HY AT T

CE L E BRAT I NGPRI DEMONT HATAL G Ont he28t hofJ une,t heI nt er nat i onalL GBT +Pr i deDayi sc e l e br at e dar ou n dt h ewor l d.

T h at ’ swh yAL Gdedi c at edt hewhol emont hof J unet oc el ebr at ei t t h r ou ghdi f f e r e n t ac t i v i t i e s s u c hasu s i n gt h eZooman dMi c r os of t T e amsbac k gr ou n dsan di n v i t i n gc ol l e agu e st opar t i c i pat e i nt h edi f f e r e n t AL GRai nbowAl l i anc ec ommuni t yev ent sandt oj oi noneofourDi v er s i t y &I nc l us i onCi r c l es .

I f y ouar ei n t e r e s t e di nj oi n i n gan yof ou rD&I Ci r c l e s ,s i gnu pbys c an n i n gt h eQRc odean dfi l l i n gou t t h ef or m.

Al l c ol l eaguesar ewel c omet oj oi n andpar t i c i pat e!

I f y ouh av ean yaddi t i on al qu e s t i on sorf e e dbac k , pl e as ee mai l u sat di v er s i t yandi nc l us i on@appl el g. net

06

I mpor t an t e v e n t sAL G&HY AT T

I NT RODUCI NGWHE REAL L  I NCL UDE DME ET S AL L  I NCL USI VE ,PRI DECAMP AI GNBYAMR™ COL L E CT I ONI NCOORDI NAT I ONWI T HAL G Res ear c hwasdonet oi dent i f ywhi c hc ount r i eswer eL GBT QA+r i gh t sf r i e n dl y .

AMR™Col l e c t i onr e s or t swe r et h e ns e l e c t e dwi t h i nt h os ede s t i n at i on swh e r et h e r ewasas y n e r gy .

T h er e s u l t i s–Wh e r eAl l I n c l u de dMe e t sAl l I n c l u s i v e .

T h ec ampai gnwasl au n c h e donJ u n e1t oc oi n c i dewi t hP RI DEMon t hc e l e br at i n gt h eL GBT QA+ c ommu n i t y .

I t wi l l be c omeane v e r gr e e nc ampai gni nt endedt ober ef r es hedandc ont i nual l ybui l tupon.T hec ampai gnwi l li nc l udeadedi c at edl andi ngpage,banner s ,s oc i al medi a,andagentflyer s .T h egoali st obeau t h e n t i can dc on v e you rme s s agewi t hph ot os , de s i gn ,an dl an gu age .

T h i swasac ol l abor at i v epr oj e c tbe t we e n ,Sal e s ,Mar k e t i n g,an dt h eAL GR ai n bowAl l i an c e Cr e at i v et e am,l e dbyE i l e e nHe r n c an e ,Se n i orMar k e t i n gMan age rof B2Bmar k e t s .

L e ar nmor eat www. amr c ol l ec t i on. c om/pr i de #al l i n c l u de dme e t s al l i n c l u s i v e#al l ar e we l c ome h e r e #we l c ome h ome 07

On eHY AT Tf ami l y

GL OBALWE L L BE I NGWE E K F r omJ u n e5t o1 1 ,Hy at t an dAppl eL ei s ur eGr oupc el ebr at edGl obalWel l bei ng Week– ade di c at e dwe e kf or c ol l e agu e st of e e l i n s pi r e dt opu r s u epe r s on al we l l be i n g.

T h r ou gh ou t t h ewe e k , weof f er edvi r t ual pr ogr ammi ng, debat es ,r es our c es , andt ool sdedi c at edt owel l nes swi t h avi ewt or ai s eawar enes sandi ns pi r e wel l nes spr ac t i c esamongourc ol l eaguesan dr e i n f or c et h es h ar e dc ommi t me n tofHy at tan dAL Gt owe l l n e s san d t h ei mpor t an c eofpr i or i t i z i n gs e l f c ar eas adai l ypr ac t i c e .

T hankyoual l f orpar t i c i pat i ng!

Ch e c kou t t h es pe c i al me s s agef r omou rAL GHe al t h&We l l be i n gCoac h ,Dav i dP r i t c h ar d,on t h ei n t r odu c t i onof Gl obal We l l be i n gWe e k .

CL I CKHERE

08

On eHY AT Tf ami l y

09

Di v e r s i t yan di n c l u s i on

ABOUTPRI DEMONT H Di dy ouk n owt h at …?L GBT Q+Pr i deMont hi sc ur r ent l yc el ebr at edar ound t hewor l deac hyeari nt hemont hofJ unet oh on ort h e1 969St on e wal l Upr i s i n gi nMan h at t an .

T h eSt on e wal l Upr i s i n gwasat i ppi n gpoi n tf ort h eGayL i be r at i onMov e me n ti n t h eUn i t e dSt at e s .

I nt hi sc ount r y,t hel as tSundayi nJ unewasi ni t i al l yc el ebr at edasGayPr i deDay,bu t t h eac t u al daywasfl e x i bl e .

I nmaj orc i t i e sac r os s t h at n at i ont h e" day "s oongr e wt oe n c ompas samon t h l on gs e r i e sof e v e n t s .

T oday,c el ebr at i onsi nc l udepr i depar ades ,wor k s hopsandmar c hes ,and L GBT Q+PRI DEMon t he v e n t sat t r ac t mi l l i on sof par t i c i pan t sar ou n dt h ewor l d.

10

Di v e r s i t yan di n c l u s i on

1 1

ONEAL GCu l t u r e

ACT I VI T YOFT HEMONT H ADOPTAT RE E/PL ANT Wor l dE nvi r onment Dayt akespl ac es i nc e1 973,t hes l oganf or t hi syeari s“ Onl yOneE ar t h”f ort he2022gl obal c ampai gn .

R e me mbe r i n gt h atc ar i n gf ort h ee n v i r on me n ti st h er e s pon s i bi l i t yof e ac hon eofu s ,E dmu n doan dou rac t i v i t yoft h emon t hc amet oge t h e rt oi n v i t eou rc ol l e agu e st opar t i c i pat ei nt h eac t i v i t y : Adopta t r ee/pl ant .

I nor de rt h at e v e r y on ec ou l dadopt apl an t , an dc on t r i bu t et ot h ee n v i r on me n t , webr ou gh t t oe ac har e a, di f f e r e n t s e e dsf or c ol l e agu e st o c h oos et ot ak eh omean dpl an t .

Someof t h e mwe r egi an t s u n fl owe r , mi n t ,c ac t u s ,z i n n i as ,amon got h e r s .

" I ti si nc r edi bl et obeabl et ot akec ar eofa l i vi ngbei ng,r emembert hatgr eeni st he c ol orofl i f e" He r ear es omeof t h eph ot os :

1 2

ONEAL GCu l t u r e

1 3

ONEAL GCu l t u r e

PRE P ARE ,RE SI STANDOVE RCOME I SSACCAST RI L L O I s aacCas t r i l l oAc ev edo

Gener al Admi ni s t r at i on/HRi nCos t aRi c a Vi s i t t h ebe au t i f u l be ac h e sof Gu an ac as t ewi t hme ,l ot sof s u n ,s e a,s an d,an dmou n t ai n !I n t h i swi n dowIt r av e l e d1 9,67k i l ome t e r si n3an dah al f h ou r s ,s t ar t i n gwi t hP l ay aP an amá, P l ay aBu e n a,P l ay aBon i t a,P l ay aCh an c h i t os ,P l ay aHe r mos a,P l ay aCal z óndeP obr e , P l ay aBor u c aan dP l ay aP e n c at or e t u r nbyl an dt oP l ay aP an amá.

WEOWNOURRE SUL T S Il i k et or u n ,bu t l i k ee v e r y t h i n gi nl i f e ,i t t ak e sph y s i c al /me n t al pr e par at i onan ddi s c i pl i n et odoi t i nt h ebe s t way .

I t i sane x e r c i s er ou t i n e ,t ak i n gc ar eof wh at Ie at ,pl an n i n gt h er ou t e ,an dt h eappr opr i at ei mpl e me n t st of e e l c omf or t abl ean ds af ei ne ac hwayIs t r i v et odo.I t ' sn otj u s t r u n n i n gf ort h es ak eofr u n n i n g;i t ' sr e ac h i n gt h efi n i s hl i n e wi t ht h ebe s tf e e l i n gs .P ai nan dt i r e dn e s sf e e lgood wh e ny oue n j oyt h er oad.

" T hepai n and f at i guear et empor ar y .

T hes at i s f ac t i onofbei ngabl et of ul fil l t hepr ees t abl i s hedr out e,know new pl ac esand s how t hem,l as t sf or ev er . "

WEDO E VE RYT HI NG WI T HP ASSI ON R u n n i n gr e mi n dsmeofh owdi f fi c u l ti tc an bet omak eagoodorbadde c i s i on .T h e i mpor t an tt h i n gi st ode c i det ot ak ei t .R u n n i n gr e mi n dsmet h at I mu s t c on s c i ou s l ypr e par emy s e l ft os t ar tan e wr ou t e ,an e w c h al l e n get h at i st h es amepr of e s s i on al l y , n e w goal s , n e wf e at s .

I wi l l r e ac ht h egoal bygi v i n g e v e r y t h i n g.

1 4

ONEAL GCu l t u r e

1 5

ONEAL GCu l t u r e

WEI NSPI REACT I ON R u n n i n gn e x tt ot h ei mpos i n gs e a,ont h er oc k s , me an sk n owi n gt h ebe h av i oroft h et i de s ,de c i di n g wh e r ean dh owy ouc anr u nan dwh e r ey ouh av et o wal kt oav oi di n j u r yan das c r ape .Iaml ook i n gf or t h ebe s tr ou t e ,t h ebe s ts t on et opu tt h efi r ms t e p.

Al way sbeon es t e pah e ad.

" Goones t epaheadbutal waysbeawar e ofwhent ol ookbac kt oas s es snew and bet t err out es "

WECARE Wh e nI r anal on gt h ec oas t ,wi t ht h es e aonmyl e f t , t h er oc k sonmyr i gh t ,an dt h ec h an gi n gwe at h e r an dpr e par e dt oc l i mbt h emou n t ai npe ak ,Is ou gh t t ot ak eadv an t ageof t h ebe s t c h ar ac t e r i s t i c sof e ac h pl ac eIpas s e d.

Iobs e r v et h ebe s t t h r e s h i n gfl oort o de v e l opmyr ou t e ; t h ebe s t pat hi st h eon eI de c i det o t ak ewi t he ac hs t e p.

WEAREAUT HE NT I C Wh e nIc anr u nal on gt h ec oas t ,Iobs e r v et h ei mme n s i t yoft h es e a,t h ei mpos i n gwav e san de v e r y t h i n gl ook swon de r f u l wh e nIamal r e adyat t h et op oft h emou n t ai nan datt h atmome n ti tdoe sn ot mat t e rh owdi f fi c u l t t h er ou t ewasan de v e r y t h i n gi s t r an s f or me di n t ot h es at i s f ac t i onofgr ou pi n gt h e h ou r sofe n t e r i n gath ome ,t h eday sofh e al t h y e at i n gan dt h ewe e k sof me t al pr e par at i ont oc al ml y obs e r v et h epe ac eofbe i n gac c ompan i e don l yby n at u r e .

" E v er ys t epIt aket eac hesmes omet hi ng di f f er entaboutmys el f ,ev eni ft her oadi s s eemi ngl yendl es s "

WEAREHUNGRYF OR MORE I wi l l l ookf orn e wan dde man di n gr ou t e ss oon .

16

WOUL DYOUL I KET ORE COGNI ZEONE ORMORECOL L E AGUE SI NP ART I CUL AR?

NOMI NATETHEM FORTHE ALG COREVALUESAWARD!

What i si t about ?Y ouh av et h eoppor t u n i t yt on omi n at eas pe c i al c ol l e agu ewh o l i v e sdai l yt h ev al u e sof AL G, t hos ec ol l eaguesnomi neesc anr ec ei v et heAL G Cor eVal uesAwar datt henextT ownHal l !

I t ' st i met or ec ogni z eourt eamsf ort hei ref f or t !

Sc ant heQRc odet oent erandpar t i c i pat e!

On l i n eSu r v e ySof t war e|Qu al t r i c sSu r v e ySol u t i on s

Adaywi t h . . .

ADAYWI T H. . .

MARKET I NG

DEPART MENTGOAL Wear er e s pon s i bl ef ort h ebr an d’ sc ommu n i c at i on .

Wec r e at eal l t h emat e r i al an dc on t e n t f orou rc u s t ome r san dpr os pe c t s ,aswe l las t h el oc al c ommu n i t i e swh e r eweope r at ewi t h t h epu r pos eofi n c r e as i n gbr an dawar e n e s s an ddr i v et h epu r c h as eofou rpr odu c t san d s e r v i c e s .

PHRASET HATDESCRI BEST HET EAM

Wear en ot at e ambe c au s ewewor kt oge t h e r .

Wear eat e ambe c au s ewear e t h e r ef ore ac hot h e r ,wes u ppor t ou r s e l v e s ,an dweal way sdoou rbe s t t os u c c e e dont h epr oj e c t s .

Ont h i st e am,e v e r y t h i n gi spos s i bl e .

DEPART MENT S/AREASOFCONT ACT T h emar k e t i n gt e ammai n t ai n sac l os ec ol l abor at i onwi t ht h eComme r c i al ,Ope r at i on s ,Me e t i n gs &E v e n t s ,F i n an c e ,Hu manR e s ou r c e s ,Cu s t ome rSe r v i c e ,an dI Tt e ams .

18

Adaywi t h . . .

GERMANSCHAUB SR. MARKE T I NGMANAGE R

J EF FROSENST EI N MKT&ME DI AE XE CUT I VE

MARI EL ANDAI S MARKE T I NGE XE CUT I VE

NAYEL IAGUI L ERA CONT E NT&MARKE T I NG COORDI NADOR

NORMAHERNANDE Z CRE AT I VECOORDI NADOR

T ONIVEL AZQUE Z SOCI ALME DI ACOORDI NADOR

1 9

Adaywi t h . . .

L I DE RI NT E RVI E W

GE RMANSCHAUB SR. MARKET I NGMANAGE R 1.

- How has your c ar eer been wi t hi nt hec ompany?

I s t ar t e dmyadv e n t u r eat Ams t aronF e br u ar y 1 ,20 1 7 ,asMar k e t i n gMan age r .Att h att i me mymai nr e s pon s i bi l i t i e swe r et h ege n e r at i on an ds t an dar di z at i onofpr odu c tan dmar k e t i n g c on t e n t aswe l l ass omek e ypr oj e c t ss u c hast h e Sal e s f or c eCRM i mpl e me n t at i onf orOu t s i deSal e s an dt h er e de s i gnof ou rwe bs i t e .

2.

-WhatdoesAMST ARmeant oyou?

F or me , Ams t ar i st h epas s i ont h at l e adsmet oe x c e l l e n c e .

I t i st ogi v et h ebe s t i nal l t h epr oj e c t san di n i t i at i v e si nwh i c hwewor k .

3.

-Whati st hemai ns t r engt hoft hedepar t ment ?

Ic on s i de rt h at ou rmai ns t r e n gt hasaMar k e t i n gt e ami sou rpas s i onf orac h i e v i n gmor e .

Wear eac r e at i v emu l t i di s c i pl i n ar yan ddi v e r s et e am, wh i c hal l owsu st ot r ac et h epat ht o c r e at es ol u t i on st h at e n abl e su st or e ac ht h eobj e c t i v e sde fi n e d.

4.

-Whatar et hemai nc hal l engesf ac i ngt hedepar t mentt oday?

T h i si sagr e at qu e s t i onast h e r ear es omepr oj e c t st h at be c omeday t odayc h al l e n ge sbu t ont opof t h at , I t h i n kon eof ou r bi gge s t c h al l e n ge sasat e ami st ol ookou t s i det h ewi n dow t oobs e r v ewh at ’ sh appe n i n gi nt h ewor l d,i nt h ei n du s t r y ,an dI amr e f e r r i n gt oc on s u me r an dt r av e l t r e n ds ,e t c .T h eas s i mi l at i onofal l t h i sbe c ome sav e r yv al u abl et ool s i n c eby i mpl e me n t i n gi t i nou rwor kwec anbemor ee f fi c i e n t an de f f e c t i v ean dt h e r e f or ewewi l l obt ai nbe t t e rr e s u l t s .

5.

-Whati nf or mat i onaboutt hedepar t mentwoul dbever yhel pf ul f oral lempl oyeeswi t hi nt hec ompanyt oknow,whi c hwoul dhel p t hedepar t mentpr ovi debet t ers er vi c e,meeti t sgoal s ,orac hi evea gr eat eri mpac t ?

I amv e r yh appyt obeabl et os h ar eal i t t l eof t h egr e at c on t r i bu t i onof t h eMar k e t i n gt e am atAms t ars ot h at ,i nt h i sway ,ou rc ol l e agu e sc ani de n t i f ywh oi sbe h i n de ac hf u n c t i on wi t h i nt h et e am.

I al s ot ak et h i soppor t u n i t yt oi n v i t ee v e r y on et of ol l owu sons oc i al me di a t ofi n dt h el at e s t n e ws ,c ampai gn s ,an dpr odu c t s .Y ouc anfi n du sonF ac e bookan dI n s t agr amas : @Ams t ar DMC T hankyou!

20

AL e ar n i n g

AL E ARNI NGSCHOOX I nAms t arou rpr i or i t yi sy ou rpe r s on alan dpr of e s s i on al de v e l opme n t ,s owepu t at y ou rdi s pos al ou r on l i n epl at f or m AL e ar n i n g,wh e r ey ouc anh av e ac c e s st oou r c at al ogof c ou r s e st h at wi l l h e l py out o bey ou rbe s t v e r s i on .

CL I CKHERE 21

Al e ar n i n g

E  L E ARNI NGF ORE VE RYONE Wear ev e r ypl e as e dt opr e s e n t y ouou rn e wE l e ar n i n gpr oj e c t f ore v e r y on e ,wh i c hai mst o " I mpr ov ey ou rel e ar n i n gl e ar n i n ge x pe r i e n c e , t h r ou ght h ede s i gnof on l i n ec ou r s e su n de rac c e s s i bi l i t ys t an dar ds "

Whati sac c es s i bi l i t y?

I ti st heQual i t yofat hi ngt hatc anbeeas i l yus edoras pac et hatc anbeeas i l yac c es s ed.

L ear ni ngi sf orev er yone!Wewi l lpr ov i deal lou rc ol l e agu e swi t ht h et ool sn e c e s s ar yt o l e ar nn e wi n f or mat i onwi t h ou t mat t e r :y ou rt y peofl e ar n i n g( v i s u al ,au di t or y ,ork i n e s t h e t i c ) , c ol orbl i n dn e s s , dy s l e x i a, an yv i s u al orh e ar i n gpr obl e ms , ori f y out ak et h ec ou r s ef r omac e l l ph on e ,c ompu t e r ,e t c .

T hr oughournew Di v er s i t y,E qui t y,andI nc l us i onpr ogr am,youc oul dev al uat et he ac c es s i bi l i t yt ool st hatwehav ei nt egr at ed.

E n t e rt h eSc h ooxpl at f or man dt ak et h er ou t eof t h ou gh t c ou r s e ,t h e nan s we rt h es u r v e y .

CL I CKHERE 22

5Si sde fi n e dasame t h odol ogyt h at r e s u l t si nawor k pl ac et h at i sc l e an ,u n c l u t t e r e d,s af e ,an dwe l l or gan i z e dt oh e l pr e du c ewas t ean dopt i mi z epr odu c t i v i t y .

I t ' sde s i gn e dt oh e l pbu i l daqu al i t ywor ke n v i r on me n t ,bot hph y s i c al l yan d me n t al l y .

T h epi l l ar sof5Sar es i mpl et ol e ar nan di mpor t an t t oi mpl e me n t :

23

Emot i on al h e al t hpr ogr am

WHATAREANTE XPE NSE SANDHOW T O AVOI DT HE M? Wepeopl el ac kt hehabi tofs avi ngandf r equent l ys ayt hi ngsl i ke" Idon ' te ar n e n ou gh " ," myi n c omei sn ot e n ou gh " ," I h av eav e r yl ows al ar y " ,e t c .

Wek n owt h at s av i n gi sn ot e as y ,bu t i t i sn ot ani mpos s i bl eh abi t e i t h e r .

Wec anal l s av e r egar dl es sofouri nc omel ev el . odaywewi l l as s u met h at weh av eal i mi t e di n c omewh i c hi sn ot goi n gt ogr owi nt h es h or t T t e r man dt h e r e f or eweh av en oc h an c eof c h an n e l i n gpar t of i t t os av i n gs .

Howc anIs av ei nas i t uat i onl i ket hi s ?

T h ean s we r i st oan al y z ewh e t h e r e ac hof ou r pu r c h as e sar en e c e s s ar yan di de n t i f ywh e t h e rt h e y ar ee mot i on al pu r c h as e sorj u s t s mal l e x pe n s e s .

What ar eant expens esandhowt oav oi d t hem?

An te x pe n s e sar et h os es mal ls u msofmon e y s pe n tal mos te v e r ydayt h at ,be c au s et h e ys e e m pe t t y ,ar en otr e c or de di nou rmi n dsori nou r bu dge t s .

Con s i de r ,f ore x ampl e ,abot t l eof wat e r ,apac k ofc i gar e t t e s ,l u n c h ,orac of f e e .T h e s es mal le x pe n s e su s u al l ybe c omev e r yc ommonan dar e e v e npar t of ou rdai l yr ou t i n e .

Ast h e ybe c omea par t of ou r l i f e s t y l e , t h e yac c u mu l at edai l yan dr e pr e s e n t as i gn i fi c an t mon e ydr ai ne ac hmon t h .

T h i smon t hwei n v i t ey out obeawar eof al l t h e s e s mal lpu r c h as e smade on t h ec ommu t ef r om h omet owor ke v e r yday .

Payat t ent i ont oyour weekend l ei s ur e expens esand r eflec ton whet heral loft hem ar eabs ol ut el ynec es s ar y .

24

Emot i on al h e al t hpr ogr am

Chec koutt hes e9t i pst hatc anhel pyouel i mi nat eant expens esf r omyourr out i ne.

Bu yat h e r mosan ds t ops pe n di n gonwat e rbot t l e s .

P r e par ey ou rc of f e edai l yat h ome .

P r e par ebr e ak f as t an dl u n c hat h ome .

Av oi ds n ac k san ds we e t sbe t we e nme al s .

Don ot dr i n ks odaonwe e k day s .

R e du c eore l i mi n at et obac c oc on s u mpt i on .

Doy ou rgr oc e r ys h oppi n gon c eawe e ki n s t e adof s e v e r al mi n i t r i pst ot h ec or n e rs t or e .

T ak ec ar eof y ou rdi e t .

T h i swaywes av ean ddon ot c on s u me n on n u t r i t i on al f oodwh i c hc ou l dbev e r yc os t l y .

Cr e at eawe e k l yf oodme n uan df ol l owi t .

Seeyounextmont hwi t hmor et i psonhowt ot akec ar e ofyourmoney .

25

Wec ar eabou t r e s u l t s

WECAREABOUTRE SUL T S

WE ’ REPASSI ONAT EABOUTPROVI DI NG T HEBE STSE RVI CEANDOURRE SUL T SRE  F L E CTOURDAI L YE F F ORT !

26

96

187 , 862

1 32, 91 9

GROUPS ATT E NDE D

PASSE NGE RS

E XCURSI ONS SOL D

Wec ar eabou t r e s u l t s

27

En v i r on me n t al e du c at i onpr ogr am

WORL DE NVI RONME NT ALDAY On5J une,Swedenwi l l hos t Wor l dE nvi r onmentDayundert het heme#Onl yOneE ar t h.L e dbyt h eUn i t e dNat i on s E n v i r on me n tP r ogr amme d( UNE P ) an d h e l dan n u al l ys i n c e1 97 3,t h ee v e n ti st h e l ar ge s tgl obalpl at f or mf ore n v i r on me n t al ou t r e ac h .I te n gage sgov e r n me n t s ,bu s i n e s s e s , ac ade mi a, an dmi l l i on sof pe opl e ar ou n dt h ewor l d.

T her ear emanyac t i onst hataf f ec tour pl anet , wi t hout ur gent c hanges , UNE P’ sr e s e ar c hs h owst h at an n u al pl as t i c was t ee n t e r i n gaqu at i ce c os y s t e msc ou l d n e ar l yt r i pl ef r om91 4mi l l i ont on si n20 1 6 t o2337mi l l i ont on sby2040.

Mar i n el i t t e ran dpl as t i cpol l u t i one n dan ge rh u man ,wi l dl i f ean de c os y s t e mh e al t h an dal t e rh abi t at san dn at u r alpr oc e s s e s , r e du c i n ge c os y s t e ms ’abi l i t yt oadaptt o t h ec r i s i s .

On a per s onall ev el ,we c an r eus e i t emsmor ef r equent l y,pr oper l y di s pos eoft heandr educ et heamountwe c ons ume.

Ont h epu bl i c .

F ac i n gf r on t ,we

28

c anr ai s eawar e n e s san dde man dc h an ge bywr i t i n gl e t t e r s ,or gan i z i n gme e t i n gs ,ar r an gi n gpol i t i c alde bat e s ,an du r gi n ggov e r n me n t san dc or por at i on st os i gnt r e at i e s an dagr e e me n t sf oc u s e donn e t z e r oe mi s s i on san de n v i r on me n t al l yf r i e n dl ybe h av i or Bygr e at l yi n c r e as i n gi n v e s t me n t i nt h ede pl oy me n tofn at u r e ,c or por at i on sc anfi n d s ol u t i on sf ors u s t ai n abl ede v e l opme n t .

Nat ur alr es our c esand t he envi r onment pr ovi dec r i t i c al benefit st ot hepr i v at es ec t ors oc or por at i onsc ani nv es t i nenvi r onment alpr ot ec t i ont oens ur e t heyandt hepl anetc ont i nuet ot hr i v e.

F i n an c i ali n s t i t u t i on sc anal s oe n s u r et h e i r i n v e s t me n t sar ee n v i r on me n t al l yf r i e n dl y an dde di c at e dt on e t z e r ot ar ge t s .

He al t han dwe l l n e s s

T AKEPRI DEI NYOURHE AL T H PORDAVI DPRI T CHARD Navi gat i ngheal t hc ar ec anbedaunt i ng,es pec i al l yf ort hos ewhoi dent i f y as L GBT Q+ .Hi s t or i c al l y ,t h eL GBT Q+ c ommu n i t yh asbe e n mar gi n al i z e d an d di s c r i mi n at e d agai n s t ,wh i c hh asl e dt o mi s t r u s tan du n e as ef orman ywh os e e k me di c al c ar e .

Aswec el ebr at ePr i deMont h,wewant t oof f eraf ew s ugges t i onsf orfindi ng heal t hc ar e pr ovi der sc ommi t t ed t o c ar eequi t yandnavi gat i ngt heheal t hc ar es ys t ems oyouc anget t hes uppor t youneedt obeheal t hy .

Be l owar et h r e et i pst ogu i dey ou rc ar e : 1.

F i ndadoc t orwho’ sanal l y: T h efi r s ti mpor t an ts t e pi st ofi n dadoc t or wi t hwh omy ouc ans pe akh on e s t l yabou t y ou rs e x u al h e al t h ,ge n de ri de n t i t y ,an d

an dh e al t hc on c e r n s .L ookf orac ar i n g pr ac t i t i on e rwi t hs pe c i ale x pe r t i s ei nt r e at i n gt h eL GBT Q+popu l at i on .

R e v i e wt h eph y s i c i an ’ spr ofi l e ,l ook i n gf or t h e i rl e v e lofi n t e r e s tan de x pe r i e n c ei n t r e at i n gt h eL GBT Q+c ommu n i t y .

T oge ts t ar t e dwi t han e wpr ov i de r ,Is u gge s t s c h e du l i n game e t an dgr e e t appoi n t me n twi t h a pr i mar yc ar e pr ov i de rt o r e v i e wy ou rpe r s on alme di c alh i s t or y , f ami l yh i s t or y ,s pe c i fi cc on c e r n s , an d h e al t hgoal s .

F r omt h e r e , y ouan dy ou rdoc t orc ane s t abl i s hah e al t hr e gi me nt h ati n c l u de san y n e c e s s ar yl abwor k , s c r e e n i n gs , an dof fi c e v i s i t st obe s t s u ppor t y ou rt ot al h e al t h .

29

He al t han dwe l l n e s s

2.

Knowyourr i s kf ac t or s : Un de r s t an di n gt h eu n i qu eh e al t hn e e ds wi t h i nt h eL BGT Q+c ommu n i t yi sk e yt o s t ay i n gh e al t h y .As pe opl e wi t h i nt h e L GBT Q+popu l at i onf ac edai l ydi s c r i mi n at i on ,s omec opewi t ht h e s ec h al l e n ge sby u s i n gt obac c oan ds u bs t an c e s .

T oaddr e s sy ou rs pe c i fi ch e al t hr i s k san d goal s ,y ou rdoc t orc ande v e l opani n di v i du al i z e dc ar epl ant h atwi l li n c l u depr e v e n t at i v es c r e e n i n gsan dr ou t i n eappoi n t me n t sde s i gn e dt oi de n t i f yan daddr e s s pr obl e mse ar l y ,l e adi n gt obe t t e rh e al t h ou t c ome s .

3.

Manageyourment al heal t h: Me mbe r soft h eL GBT Q+gr ou par emor e t h an2xasl i k e l yasc i s ge n de rh e t e r os e x u al adu l t st oh av eame n t alh e al t hc on di t i on , s u c hasde pr e s s i onoran x i e t ydi s or de r s . ouc anman ages t r e s st h r ou ghe x e r c i s e Y an du s i n gs e l f c ar eappan dt h ewi s eat wor kapp.T h e s et ool sc angu i deme di t at i onan dfi n ds u ppor tf orbu i l di n gr e s i l i e n c e ,s e t t i n ggoal s ,an dmak i n gmi n or c h an ge st oi mpr ov es l e e p,mood,an dr e l at i on s h i ps .

P r i or i t i z ef r e qu e n te x e r c i s e ,t al k i n gt o s ome on ey out r u s t , j ou r n al i n g, an dmak i n g t i mef ors e l f c ar e .

Asal way s , t al kt oy ou r doc t or i f y ou r mood orbe h av i orc h an ge saf f e c ty ou rabi l i t yt o par t i c i pat ei ne v e r y dayac t i v i t i e s . ouc anbe c omeas e l f adv oc at ean dr e Y c e i v et h eh e al t h c ar ey oun e e dbye s t abl i s h i n gar appor twi t hadoc t ory out r u s t , k n owi n gy ou rs pe c i fi ch e al t hr i s k s ,an d man agi n gy ou rme n t al h e al t h .

L i v eaj oy f u l ,h e al t h i e rl i f ebys e e k i n gs u ppor t f r omapr i mar yc ar edoc t oran dmai n t ai n i n gy ou rr ou t i n es c r e e n i n gs .

30

He al t han dwe l l n e s s

3 1

P os i t i v eps y c h ol ogyat wor k

7SKI L L SF ORT HEF UT URE : I NT E GRI T Y Ar ey out r u et oy ou rv al u e s ?Doyoudowhatyous ayyou’ r egoi ngt odo?Ar eyou hones t ?Doyoukeepyourpr omi s es ?Doyouhol dyour s el f ac c ount abl eanddoyou t aker es pons i bi l i t yf oryourac t i ons ?I ’ v enoi dea.

Onl yyouknowt hat .

He l l oagai n , y oumaybewon de r i n gwh ys oman yqu e s t i on st obe gi nt h i sar t i c l e .

T h ean s we r l i e si nt h ef ac t t h at we ’ l l bet al k i n gabou t ane x t r e me l yi mpor t an t s k i l l n owan df ort h ef u t u r e : I n t e gr i t y .

I nt hi sageofhi ght r ans par enc yandvi s i bi l i t y,i t ’ smuc hmor ei mpor t antt o demons t r at et r us t ,hones t yand“ doi ngt her i ghtt hi ng” .Hav i n gi n t e gr i t yc anmak ea h u gei mpac t wh e ni t c ome st oot h e r sbe i n gabl et ot r u s t y ouan dt obe i n gk n ownasr e l i abl e an dabl et oge t t h ej obdon e .

I t me an st h at y ouwi l l bet h epe r s ont h e yc omet owh e t h e ri t ’ s t oc on fi dei ny ou ,t os u ppor t y ouort ogi v ey out h at j oborbr e ak .

I n t e gr i t yi sabou tc h ar ac t e r .Canc h ar ac t e rbede v e l ope d?Ofc ou r s e ,i tc an !F r ombe i n g c on s i s t e n t t odoi n gwh at y ous ayy ouwi l l do.

F r omh av i n ganopi n i onan ds t an di n gu pf or s ome t h i n gt ou n de r s t an di n gy ou rv al u e san dpr i n c i pl e s ,i t ’ sal labou tk n owi n gy ou r s e l f .

T her ear es omanyt hi ngsyouc andoi nt heev er ydayt obui l dandus eyouri nt egr i t y .

32

P os i t i v eps y c h ol ogyat wor k

1.

Knowwhatyouv al ue

6.

Getbet t eratmanagi ngyourt i me

Un de r s t an di n gy ou rv al u e sh e l psy out ol i v e y ou rl i f eau t h e n t i c al l y .

Val u e sc anc h an gede pe n di n gonwh e r ey ouar eat i ny ou rl i f e ,an d t h e yar ev e r ymu c habou t wh at y oube l i e v ei n , bu ty ou rday t odayac t i on sn e e dt ol i n eu p.

I f , f ore x ampl e , y ouc on s i de rge n e r os i t yt obe on eofy ou rv al u e s ,h ow doe st h ats h ow u p e ac hday ?

T ak ebac ky ou rt i me .St ar tpr i or i t i z i n g,av oi d di s t r ac t i on s ,an dge tt h eh ar ds t u f fdon efi r s t .

Wh e ny oudot h i s ,y ouar ef arl e s sl i k e l yt o h av et ogi v ee x c u s e sabou tn otge t t i n gs ome t h i n gdon ewh e ny ous ai dy ouwou l dor l e t t i n gs ome on edown .

2.

Ber es pons i bl e

7 .

T el l t het r ut h

Ber e s pon s i bl ewh e nt h i n gsar egoi n gwe l l an dwh e nt h e yar e n ’ tgoi n gs owe l l–t h at me an sown i n gy ou rr ol ei nan ys i t u at i on .

How we l ldoy oudot h at ?Beac c ou n t abl e ,k e e p pr omi s e s ,h on ory ou rc ommi t me n t s .St ar t t oday !

Wet e l l h u n dr e dsof wh i t el i e s–of t e nt omak e t h i n gse as i e rf orou r s e l v e s .I tc ans e e mmu c h h ar de rt oh av et h at di f fi c u l t c on v e r s at i onort o av oi ds ome t h i n gu n pl e as an t .T r yt e l l i n gt h e t r u t hf orawh ol eday– be i n gh on e s tan d di r e c t an dr e al l yt h i n k i n gabou t t h ewor dsy ou s ay .

3.

L i s t enmor eandmul t i t as kl es s

8.

Beper s onal l yac c ount abl e

Con s c i ou s l y , ac t i v e l y , an de mpat h i c al l yl i s t e n , wi t h ou tdi s t r ac t i on .Mor et h anan y t h i n ge l s e , t h i sf os t e r st r u s t ,u n de r s t an di n gan de mpat h y .

I t ’ sah al l mar kofape r s onwi t hi n t e gr i t y ,y e t wefi n di t h ar dt odo.

I ti smu c he as i e rt obl ames ome t h i n gonc i r c u ms t an c e sore x t e r n ale v e n t s .Bewi l l i n gt o an s we rf ort h eou t c ome sofy ou rc h oi c e s ,ac t i on s ,an dbe h av i or sn omat t e rwh ate l s ei s goi n gon .

4.L etpeopl edownwi t hi nt egr i t y

9.

St ar twi t hyour s el f

I f y ouh av et oc h an geac ommi t me n t , beope n abou t i t ,s t at et h epr obl e m,l i s t e n ,ge t i n v ol v e me n tan dfi n das ol u t i ont h ath e l pst oh on or y ou ri n t e n t i on s .

Don ’ t h i debe h i n dane mai l or at e x t me s s age .

Ne x t t i met h e r ei sapr obl e m, as ky ou r s e l f f ou r qu e s t i on s : ‘ Wh at i st h epr obl e m? ’ ,‘ Wh at amI doi n g,orn otdoi n g,t oc on t r i bu t et ot h epr obl e m? ’ , ‘ Wh at wi l l I dodi f f e r e n t l yt oh e l ps ol v e t h epr obl e m? ’ an d‘ Howwi l l I beac c ou n t abl e f ort h er e s u l t ? ’ .

5.

Bebor i ng

1 0.

Manageexpec t at i ons

Be i n gc on s i s t e n tan dpr e di c t abl emays ou n d bor i n g,bu ti nou ru n c e r t ai nwor l d,be i n g c on s i s t e n t ,r e l i abl e ,an dpr e di c t abl ear epos i t i v eat t r i bu t e san dt h e yde mon s t r at ei n t e gr i t y .

T h emos t di r e c t r ou t et oc l ar i t yan du n de r s t an di n gi st obeasc l e ar asy ouc anabou t e x pe c t at i on s–n oton l ywh aty oue x pe c t ,bu tal s o wh at ’ se x pe c t e dof y ou .

Mos t di s appoi n t me n t orf e e l i n gsofbe i n gl e tdownc omef r ommi s man age me n t of e x pe c t at i on s .

33

P os i t i v eps y c h ol ogyat wor k

Af t erReadi ngal l oft hi s ,di dyourans wer st ot he fir s tques t i onsc hanged?

Agai n ,on l yy ouh av et h ean s we rbu t r e s t e as yk n owi n gt h at i t ’ soki f t h e yc h an ge d.

R e me mbe r t h at t h e s ear t i c l e sar eme an t pr e c i s e l yt oh e l py our e fl e c t an ds t ar t wor k i n gonde v e l opi n gt h e s e s k i l l sf u r t h e r .

He n c e ,weadv i s ey out owai t f ort h en e x t i s s u et ol e ar nabou t t h en e x t gr e at s k i l l f ort h ef u t u r e .

34

KUDOS

KUDOS

P AT RI CI AF L ORE S

L ORE

CRI S

Al exanderJ ohnt oPat r i c i aF l or es I wou l dl i k et ogi v eaKu dost oP at r i c i aF l or e sf r omt h eAms t arI n s i deSal e sT e am.

Sh eh asr e c e i v e dal ot of pos i t i v ef e e dbac kf r omot h e rar e asi n c l u di n gOps ,R e s e r v at i on san dAi r por t abou t h e l pi n got h e rar e asqu i c k l yan dpr of e s s i on al l yr e pr e s e n t i n gon eof ou rCor eVal u e s“ Wedoi t t oge t h e r ” .

I s i sdeL eónt ot heRHCanc únt eam I wan t t os e n dac on gr at u l at i on st oCr i san dL or eof HR,f oral way sgi v i n gt h e i r 200%byt h ewayi nt h e i rwor kan dh av i n gagr e at h u manwar mt ht h at mak e sy ou f e e l we l c omean dat h ome .

35

Wewantt ohearyou,s har eyouri nf or mat i onwi t husvi aemai l t o:

l t h e u r e l @u n l i mi t e dv c . c om