Delegate guide 2016

DELEGATE GUIDE CONFERENCE PROGRAMME AND DELEGATE INFORMATION

FUTURE OF MARINAS IN A CHANGING WORLD PRESENTED BY:

HOSTED BY:

ORGANISED BY:

POWERED BY:

IWMC OFFICIAL MAGAZINE:

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THE INTERNATIONAL COUNCIL OF MARINE INDUSTRY ASSOCIATIONS – ICOMIA – IS THE INTERNATIONAL TRADE ASSOCIATION REPRESENTING THE GLOBAL MARINE INDUSTRY SINCE 1966 • 36 national federations across the world are full members of ICOMIA today - our members include the vast majority of the industrialised countries from North America across to Japan and China and from Finland to New Zealand. ICOMIA brings together its members in one global organisation and represents them at an international level • ICOMIA’s objectives are to provide a forum for the exchange of views between the different national marine industry associations, to produce internationally agreed standards to ensure high quality and safety of industry’s products, to remove all barriers to trade - wherever they may exist - to promote boating and to give guidelines where appropriate • ICOMIA’s working committees address issues facing the industry worldwide - for example, the ICOMIA Marinas Group (IMG) seeks to improve the sharing and exchange of information with respect to the development and best practice management of marinas, boat storage facilities, boating access and associated infrastructure throughout the world

GET IN TOUCH

ORDER YOUR COPY OF THE ICOMIA RECREATIONAL BOATING INDUSTRY STATISTICS

T: +44 (0) 1784 223702 E: info@icomia.com

@followICOMIA facebook.com/ICOMIA

FOR MORE INFORMATION PLEASE VISIT: WWW.ICOMIA.ORG 2

DELEGATE GUIDE

WELCOME TO THE ICOMIA WORLD MARINAS CONFERENCE 2016 Dear Conference Delegate, ICOMIA is especially proud to present the 9th ICOMIA World Marinas Conference being held in Amsterdam – the venue of the first ever Conference held 23 years ago.

Our last IWMC was held in Istanbul, Turkey in 2014 and following this conference the next IWMC will be held in Auckland, New Zealand in 2018. The leading light in ensuring successful future developments of marina facilities around the globe, IWMC is the key initiative of the ICOMIA Marinas Group (IMG) – and I would like to congratulate and thank IMG and our hosts HISWA Holland Marine Industry for preparing such an interesting and relevant conference for us all again this year.

Jouko Huju,

I would also like to thank RAI Amsterdam for organising the

ICOMIA President

conference so efficiently and professionally and our media partner, Marina World, for their promotional campaigns.

We are also incredibly grateful for our sponsors – their booths will excite your interest and imagination – and for our panellists, who have found time to prepare the many presentations as well as travelling to Amsterdam.

And, last but not least – thank you delegates – for your support of this conference since without you none of this would be possible.

Welcome to the ICOMIA World Marinas Conference 2016!

ICOMIA WORLD MARINAS CONFERENCE 2016

3

WELCOME

Welcome to Amsterdam, the founder of the leisure marine industry.

It’s impossible to overestimate the importance of Dutch heritage to the leisure marine industry. Our international orientation in the maritime world dates back to the Golden Age of the 1600s when half of all Europe’s trade was transported by ships from the Netherlands.

The first wealthy individual to be presented with a ‘superyacht’ was the British monarch Charles II. Holland is the ‘Land of Water’ with more than 10,000 kilometers of inland waterways suitable for navigation. Almost 25% of all marinas in Europe are situated in the Netherlands and more than 4,000 companies are active in leisure, production and trade within the recreational marine and watersport industry.

We are very happy to host industry professionals and academics to investigate ‘The future of marinas in a changing world’ and together explore the state of the global marina industry and emerging markets.

Geert Dijks Managing Director HISWA Holland Marine Industry

After two busy days of learning and sharing experiences, we offer a well-deserved relaxing tour to visit three state of the art marinas in the Northern part of Holland. The route will include passing one of the well-known Dutch dykes which divides the two largest freshwater lakes.

I am delighted to welcome you to Amsterdam and I wish you a very enjoyable and engaging conference.

4

DELEGATE GUIDE

WELCOME

For almost a quarter of a century, the ICOMIA Marinas Group (IMG) has sought to improve the sharing and exchange of information with respect to the development and best practice management of marinas, boat storage facilities, boating access and associated infrastructure throughout the world.

Within the membership of IMG are many professionals possessing a wealth of knowledge and expertise. As the key initiative of the IMG Outreach and Support Programme, every second year the Group organises and presents its major industry event, the ICOMIA World Marinas Conference.

The 2016 conference programme comprises a unique and intriguing blend of topics. We will learn about and debate the global state of marina business with the leaders of our industry, whilst speakers from the emerging markets – the Eastern Med, Black Sea/Middle East, Russia, Asia and South America will give insights into their evolving industries.

Roberto Perocchio Chairman ICOMIA Marinas Group

In the breakout sessions, marina operators will learn about operational and environmental best practice, ideas to maximise revenue, risk, liability and the tourism market.

Those more interested in marina development will learn about masterplanning and the site selection process, as well as learning about designs for superyacht facilities, environmental issues, how public-private partnership finances works, pricing marinas through marina valuation and much more.

In a world that is getting smaller, the global marina community finds in the conference the opportunity to better understand the international boating market and its trends. In addition the marinas tour offers the opportunity to discuss typical marina issues on site; learning directly from the long tradition and attitude of innovation developed in the Netherlands. Welcome to Amsterdam!

ICOMIA WORLD MARINAS CONFERENCE 2016

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WE DESIGN AND BUILD MARINAS THAT MEET UNIQUE REQUIREMENTS King’s Point Marina, Bermuda

6

DELEGATE GUIDE

WWW.MARINETEK.NET

TABLE OF CONTENTS Floorplan & Sponsor / Partner list

09

MYP Exhibitor list

10

Floorplan MYP

11

Conference Programme DAY ONE

12

Conference Programme DAY TWO

14

Marinas Tour

17

Presentations DAY ONE

18

Presentations DAY TWO

22

Speakers 25 Sponsors 28 Welcoming Dinner

32

Partner Programme

33

General Information

35

Join the conversation on LinkedIn: ICOMIA World Marinas Conference Get updates on the latest news, share knowledge and discuss with marina innovators. www.world-marinas-conference.com Organisation: ICOMIA World Marinas Conference 2016 is organised by the ICOMIA Marinas Group in partnership with the METSTRADE Show organiser RAI Amsterdam and hosted by HISWA Holland Marine Industry.Â

PRESENTED BY:

HOSTED BY:

ORGANISED BY:

group

POWERED BY:

IWMC OFFICIAL MAGAZINE:

Marina World

www.mar inawor ld.com

ICOMIA WORLD MARINAS CONFERENCE 2016

7

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DELEGATE GUIDE

Crédits photos : © Jérôme Frenay / © CAPÉRAÀ OBSCURA PRODUCTION

Spring is on the way!

ernational B2B exhibition. With

s, a broad range of showcased

the most beautiful cities in the

FLOORPLAN & SPONSOR / PARTNER LIST

an unmissable event for every

y.

visitors

100+ nationalities Hall 5

15-16-17 november HALL 5

Amtrium

Amtrium

13

nt of METSTRADE, the world’s leading uipment industry. to Level 1

OFFICIAL MAGAZINE

MEMBER OF

SYP OFFICIAL MAGAZINE

MYP OFFICIAL MAGAZINE

Registration

Amtrium Lounge

Amtrium 1

Amtrium 2

Congress room

Congress room

to Level 1&2

Elevator

Catering point

Cloak room

to -1

Toilet

IWMC.

Coffee point

12

IWMC.

IWMC.

IWMC.

10

05

08

IWMC.

IWMC.

03

01

Bar

Disabled toilet

IWMC.

11

IWMC.

09

IWMC.

IWMC.

06

07

IWMC.

04

IWMC.

02

Amtrium Elevator

Entrance L

Catering point Cloak room Toilet

Standnr.

Company name

Country

Coffee point Bar Disabled toilet

IWMC.03

ASCOM S.p.A.

ITALY

IWMC.10

D-Marin

TURKEY

IWMC.01

HydroHoist Marine Group

USA

IWMC.02

IMCI - International Marine Certification Institute

BELGIUM

IWMC.04

Marina Planet

ITALY

IWMC.12

Marina World Magazine / Loud & Clear Publishing Ltd

UNITED KINGDOM

IWMC.07

Marinetek

FINLAND

IWMC. 1 1

Marine Travelift Inc.

USA

IWMC.09

Poralu

FRANCE

IWMC.05

Roodberg

THE NETHERLANDS

IWMC.08

Seaflex

SWEDEN

IWMC.06

Vis srl

ITALY

ICOMIA WORLD MARINAS CONFERENCE 2016

9

MYP EXHIBITOR LIST Standnr.

Company name

Country

MYP.05.410

Alto Service Italia S.r.l

ITALY

MYP.05.509

Arabel NV - Marine Integrated Systems

MYP.05.207

Standnr.

Company name

Country

MYP.05.100

Marina World Magazine

UNITED KINGDOM

BELGIUM

MYP.05.408

Marine Travelift

USA

Ascom S.p.A.

ITALY

MYP.05.105

Marinetek

FINLAND

MYP.05.424

Baran Advanced Technologies Ltd

ISRAËL

MYP.05.409

Martini Alfredo S.p.A:

ITALY

MYP.05.423

Blue Water App B.V.

THE NETHERLANDS

MYP.05.506

METALU Marinas

FRANCE

MYP.05.212

Moffatt & Nichol

UNITED KINGDOM

MYP.05.508

Nautipark

FRANCE

MYP.05.517

Navaltecnosud

ITALY

MYP.05.121

Pacsoft International Ltd

NEW ZEALAND

MYP.05.401

PORALU MARINE

FRANCE

MYP.05.407

Prodex Elastomeres

FRANCE

MYP.05.415

Rolec Services

UNITED KINGDOM

MYP.05.217

Rollins Marine Services

UNITED KINGDOM

MYP.05.107

Roodberg

THE NETHERLANDS

MYP.05.120

Rototec S.p.A

ITALY

MYP.05.507

R-marina

FRANCE

MYP.05.520

SCHOLL Concepts Marine

GERMANY

MYP.05.221

Scientific Production Center Rodemos LLC

RUSSIA

MYP.05.202

Seaflex AB

SWEDEN

MYP.05.101

Seijsener Marina Services

THE NETHERLANDS

MYP.05.315

SF Marina System AB

SWEDEN

MYP.05.115

Boat Lift S.r.l.

ITALY

MYP.05.503

Brownell Boat Stands, Inc.

USA

MYP.05.419

Candock, Inc.

CANADA

MYP.05.215

Cimolai Technology S.p.A.

ITALY

MYP.05.522

Clement Germany GmbH

GERMANY

MYP.05.521

Cometto Industrie SPA

ITALY

MYP.05.109

Den Hartog Industries, Inc.

USA

MYP.05.511

Dim-Ka Rope Ltd.

TURKEY

MYP.05.214

Dock Marine

TURKEY

MYP.05.110

Drysta

SPAIN

MYP.05.302

Dura Composites

UNITED KINGDOM

MYP.05.115

Dutch Blue Marine

THE NETHERLANDS

MYP.05.219

FGM Tecnology Ltd

ITALY

MYP.05.122

Gsertel

SPAIN

MYP.05.515

Ingemar S.r.l.

ITALY

MYP.05.417

Inland and Coastal Marina Systems Ltd

IRELAND

MYP.05.303

INMARE

ITALY

MYP.05.109

Sikoo Marine Solutions

FRANCE

MYP.05.112

Inter Boat Marinas

THE NETHERLANDS

MYP.05.501

Smartwaters by Wittec

SWITSERLAND

MYP.05.112

Intermarine Ltd.

UNITED KINGDOM

MYP.05.514

Soprefa, S.A.

PORTUGAL UNITED KINGDOM

MYP.05.510

IRM d.o.o.

SLOVENIA

MYP.05.516

The Pontoon & Dock Company Ltd

MYP.05.102

JLD International BV

THE NETHERLANDS

MYP.05.301

Titan Deck

USA

MYP.05.400

LeeStrom GmbH

GERMANY

MYP.05.421

Walcon Marine Limited

UNITED KINGDOM

MYP.05.418

Lite-House AS

NORWAY

MYP.05.304

We Trade International AB

SWEDEN

MYP.05.203

Maricer

UNITED KINGDOM

MYP.05.111

Wickens Dry Stack Systems

UNITED KINGDOM

MYP.05.210

MarinaCLOUD

CROATIA

MYP.05.219

Wowjoint Holdings

CHINA

Wise Handling Ltd

UNITED KINGDOM

Zhejiang Jiachen Technology Co. Ltd

CHINA

MYP.05.201

Marina Planet / Plus srl

ITALY

MYP.05.502

MYP.05.209

Marina Projects Ltd

UNITED KINGDOM

MYP.05.504

10

DELEGATE GUIDE

FLOORPLAN 13

Amtrium

MYP. 05.122

MYP. 05.221 MYP. 05.219

MYP. 05.423

MYP. 05.424 MYP. 05.421

MYP. 05.121

MYP. 05.120

MYP. 05.419 MYP. 05.418

MYP. 05.217

MYP. 05.315 MYP. 05.215

MYP. MYP. 05.112 05.111 MYP. 05.110 MYP. 05.109

05.522 MYP. 05.521

MYP. 05.417 MYP. 05.520

MYP. 05.415

MYP. 05.214 MYP. 05.115 MYP. 05.212 MYP. MYP. 05.209 05.210 MYP. 05.207

MYP.

MYP. 05.410

MYP. 05.517 MYP. MYP. 05.515 05.516 MYP. 05.514

MYP. MYP. 05.408 05.409 MYP. 05.407

MYP. 05.511

MYP. 05.510 MYP. 05.509

MYP. 05.107 MYP. 05.508

MYP. 05.105

MYP. MYP. 05.203 05.202 MYP. 05.201

MYP. 05.102 MYP. 05.101

MYP. 05.304 MYP. MYP. 05.303 05.302 MYP. 05.301

MYP. 05.100

MYP. 05.507 MYP. 05.401

MYP. 05.506 MYP. 05.504

MYP. 05.503 MYP. 05.502 MYP. 05.400

MYP. 05.501

ICOMIA World Marinas Conference ICOMIA WORLD MARINAS CONFERENCE 2016

11

CONFERENCE PROGRAMME / DAY ONE Thursday 17 November 2016 • 10.00 – 13.00 hours

OPENING PLENARY SESSION ROOM: AMTRIUM 1 Moderator: Udo Kleinitz - ICOMIA 10.00

OPENING ADDRESS

• Jouko Huju – ICOMIA President • Roberto Perocchio, CMP – Chairman ICOMIA Marinas Group / President Assomarinas (Italian Marina Operators Association) • Reinier Steensma – Managing Director WA Yachting Consultants Host of the first ICOMIA World Marinas Conference (1993) • Geert Dijks – Managing Director HISWA Holland Marine Industry

KEYNOTE SPEECH

• Adjiedj Bakas – Renowned trend watcher

11.40

COFFEE @ AMTRIUM LOUNGE

Moderator: Dennis Kissman - Marina Management 12.10

MARINA MARKETS OF THE WORLD

A world overview on the state of the marina industry • Carol Fulford – Marina World Q&A session with open panel discussion: • Steve Ryder – Bellingham Marine • Mike Ward – Marina Projects Ltd. • YP Loke – Spinnaker International • Simon Arrol – Marinetek

13.00

LUNCH @ MARINA & YARD PAVILION / METSTRADE (HALL 5)

EXCEPTIONAL MARINA HUB SYNERGY WITH THE MARINA & YARD PAVILION AT METSTRADE 2016 This year the ICOMIA World Marinas Conference will be held adjacently to the Marina & Yard Pavilion (MYP) at METSTRADE, the world’s largest marine equipment trade show held 15-17 November 2016 in RAI Amsterdam.

With 60+ exhibitors at the MYP – dedicated to equipment for the global network of marinas and associated boatyards – and over 1,450 exhibitors at METSTRADE, the synergy between these events will create an exceptional marina hub for the industry!

12

DELEGATE GUIDE

CONFERENCE PROGRAMME / DAY ONE Thursday 17 November 2016 • 14.00 – 18.00 hours

Delegates can choose to attend sessions of their choice within breakout session 1 or breakout session 2.

BREAKOUT SESSION 1

BREAKOUT SESSION 2

ROOM: AMTRIUM 1

ROOM: AMTRIUM 2

Regulations

Marina trends, developments and new ideas

Moderator: Jon White – The Yacht Harbour Association 14.00

1.1 NEW IDEAS & TRENDS IN MARINAS

Moderator: Roberto Perocchio, CMP - Assomarinas 14.00

Presentations: • Elio Ciralli - Envitek / Progetti e Opere srl • Gianfranco Lizzul, Dr.Arch. RIBA - Chapman Taylor Architetti, Milano • Bob Nathan - Moffatt & Nichol • Jeff Houlgrave - Marina Projects

Presentations: • Nanke den Daas - Thuishavens • Jason Ludlow & Tim Ludlow Beds on Board Open panel discussion: • Nanke den Daas - Thuishavens • Jason Ludlow - Beds on Board • Tim Ludlow - Beds on Board • Julian Goldie - Tollesbury Marina LLP • James Beaver - Moffatt & Nichol 15.30 15.30

Coffee @ Amtrium Lounge

16.00

1.2 RE-DEVELOPMENT OF MARINAS

Q&A session: • Roberto Perocchio, CMP

15.30 Coffee @ Amtrium Lounge COFFEE @ AMTRIUM LOUNGE

Presentations: • Tom Warren - Panuku Development Auckland • Captain Gary Groenewold, CMM - Westrec Marinas 1.3 SUCCESS WITH SUPERYACHTS Presentation: • Kenny Jones, MBE CMM Island Global Yachting (IGY) Paul Cook - OneOcean Port Vell Open panel discussion: • Tom Warren - Panuku Development Auckland • Captain Gary Groenewold, CMM - Westrec Marinas • Kenny Jones, MBE CMM - Island Global Yachting (IGY) • Paul Cook - OneOcean Port Vell • Julian Goldie - Tollesbury Marina LLP • Alex Beere, CEng MICE - MDL Marina Consultancy 18.00

2.1 WATER PLANNING REGIMES & ZONES

16.00

2.2 CONCESSIONS AND FINANCING Presentations: • Martinho Fortunato, CMM – Marina de Lagos/Portugal • Kristijan Pavić - ACI Marinas Q&A session: • Roberto Perocchio, CMP 2.3 ENVIRONMENTAL LEGISLATION Presentations: • Albert Willemsen – ICOMIA • Darren Vaux Empire Marina Bobbin Head • Dan Reading - British Marine / Royal Yachting Association • Sophie Bachet Granados Foundation for Environmental Education • Oscar Siches, CMM - Marina Matters Q&A session: • Roberto Perocchio, CMP

WELCOMING DINNER INCL CANAL CRUISE (OPTIONAL) see page 32

* For short descriptions of the presentations, see page 18 - 21 ** The programme can be subject to changes between the printing date and the day of the conference

ICOMIA WORLD MARINAS CONFERENCE 2016

13

CONFERENCE PROGRAMME / DAY TWO Friday 18 November 2016 • 09.00 – 13.30 hours

Delegates can choose to attend only breakout session 3 or breakout session 4 or switch during the coffee break.

BREAKOUT SESSION 3

BREAKOUT SESSION 4

Business matchmaking event

Management and operations

ROOM: AMTRIUM 2

ROOM: AMTRIUM 1 Moderator: Jean-Michel Gaigné, CMM - SaintQuay Port d’Armor / TransEurope Marinas

09.00

MEET YOUR FUTURE BUSINESS PARTNERS

09.00

This business matchmaking event can help you find commercial partners, suppliers and/or customers from a concentrated pool of the industry’s most influential representatives.

4.1 MARINA OPERATIONS Innovative Solutions Presentations: • Stéphanie de Bazelaire – S2F Network Stéphane Millot – S2F Network • Tone Britovsek, M.Sc. - IRM Ltd. Q&A session: • Jean-Michel Gaigné, CMM

With pre-arranged 30 minute face-toface meetings it is the perfect way of networking; having all interested parties in one place at the same time. Use this event to establish new international contacts for future business relations.

4.2 STAFFING AND TRAINING Qualified operators Presentations: • John Hogan, CMP – Global Marina Institute • Bryan May – Berthon Boat Company Ltd Q&A session: • Jean-Michel Gaigné, CMM

11.00 11.30

COFFEE @ AMTRIUM LOUNGE MEET YOUR FUTURE BUSINESS PARTNERS CONTINUATION

11.30

4.3 MARKETING Understanding the customer Presentations: • Jose Luis Fayos – ANEN (Spanish Marine Trade Association) • Vasco de Cet - Marina di Portisco s.p.a.

• Nicky Vaux - Empire Boat Sales Ltd Q&A session: • Jean-Michel Gaigné, CMM 4.4 CUSTOMER CARE Pampering the berth-holder Presentations: • Renata Marević – Marina Punat • Dennis Kissman - Marina Management Serv.

Q&A session: • Jean-Michel Gaigné, CMM

13.30

14

DELEGATE GUIDE

LUNCH @ AMTRIUM LOUNGE

CONFERENCE PROGRAMME / DAY TWO Friday 18 November 2016 • 14.30 – 16.00 hours

CLOSING PLENARY SESSION ROOM: AMTRIUM 1 Moderator: Udo Kleinitz – ICOMIA 14.30

UNITING THE PUBLIC AND PRIVATE SECTOR

Presentations: • Antonio Zaforteza - Ocibar S.A. • Geert Dijks – HISWA Holland Marine Industry • Marleen Maarleveld – Water Leisure Netherlands • Willem Dekker – European Boating Association Round-up: • Udo Kleinitz – ICOMIA

16.00

DRINKS @ AMTRIUM LOUNGE

* For short descriptions of the presentations, see page 22-23 ** The programme can be subject to changes between the printing date and the day of the conference

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ICOMIA WORLD MARINAS CONFERENCE 2016

15

WELCOME TO THE NETHERLANDS Welcome in Yacht Valley!

HISWA Holland Marine Industry With 850 members HISWA Holland Marine Industry unites the best companies of the watersports industry in the Netherlands. For consumers the HISWA brand is a sign of quality and guarantee. For the government, media and other organisations HISWA is the spokesman representing the Holland marine industry. In all HISWA represents thirteen business trade sectors taking care of 65% of the turnover in the industry.

Collective interests in the industry are strengthened by HISWA.

16

HISWA advertentie ICOMIA 2016 v3.indd 1 DELEGATE GUIDE

HISWA Holland Marine Industry welcomes all ICOMIA conference delegates to Amsterdam.

We wish you a good conference and a pleasant stay in the Netherlands.

Did you know in the Netherlands there are…

• 4.100 companies in the watersport industry • 1.100 marinas • 10.000 km of inland waterways EXPERIENCE THIS? • 500.000 boats Join the Marinas Tour • 2,6 million active boaters

and visit some excellent Dutch marinas

info@hiswa.nl • www.hiswa.nl

24-10-16 14:51

MARINAS TOUR Saturday 19 November • 08.30 – 18.00 hours

Three state of the art marinas in the Northern part of Holland will be visited on Saturday 19 November as part of the Marinas Tour. The route will include passing one of the well-known Dutch dykes, the ‘Houtribdijk’ (Enkhuizen-Lelystad), which divides the two largest sweet water lakes in the Netherlands: the 1,100 sq. km. IJsselmeer lake and the 700 sq. km. Markermeer lake.

The Marinas Tour will start and end at RAI Amsterdam.

MARINA VOLENDAM • Welcome by the manager of Marina Volendam & Marina Makkum • Tour of the marina • Short visit to historic and picturesque village of Volendam

MARINA ENKHUIZEN • Welcome by the manager of Marina Enkhuizen • Tour of the marina • Lunch @ Restaurant Mastenbar

MARINA MUIDERZAND • Welcome by the manager of Marina Muiderzand • Tour of the marina • Drinks @ HarborHoreca

*The Marinas Tour must be booked and paid for in addition to the Conference (see Conference Fees/Add-ons).

ICOMIA WORLD MARINAS CONFERENCE 2016

17

PRESENTATIONS DAY ONE 1.1 NEW IDEAS AND TRENDS IN MARINAS

the next thirty years.

Tom Warren • Panuku Development Auckland • General Manager Marinas

Dutch destination - marina case study

Florida dry-stack redevelopment project

Case study on Thuishaven Marinas Group linking

Case study on the re-development of the Haulover

general trends in EU society - both past and

Marine Center dry-stack facility. Located on the

anticipated - to the work the Group conducted to

Intracoastal Waterway, North Miami Beach, Florida,

change the focus of their operations from “a place

the new facility has very recently opened following

to go boating from” to “the place to go to”. Nanke

a two-year development period. Gary will explain

will use research conducted in the Netherlands to

the planning and specification process along with

reinforce changing demographics and the impact

the many associated issues that needed addressing

that has on their customers, their business, their

prior to the construction phase of the new enclosed

staff and the environment.

racking system designed for motor boats up to 50

Nanke den Daas • Thuishavens • CEO

feet in length in a building capable of withstanding a category five hurricane.

New consumer trends - the share economy Presentation on the growing trend of asset sharing, the opportunity this presents to boat owners and

Captain Gary Groenewold, CMM • Westrec Marinas • Vice President

1.3 SUCCESS WITH SUPERYACHTS

the consequential opportunities and challenges this presents to marinas. The sharing economy is already dramatically changing many traditional

How to attract superyachts

business sectors, Jason and Tim will discuss what

Presentation on the unique challenges faced by

this means for leisure boating.

marinas as the worldwide superyacht fleet grows

Jason Ludlow & Tim Ludlow • Beds on Board •

in numbers and size. Kenny and Paul will review

Co-founders

the size of the superyacht sector, explore how to

1.2 RE-DEVELOPMENT OF MARINAS

develop a successful superyacht marina - both waterside and shore side - and investigate who the decision makers are and what owners, captains and crew are looking for in a superyacht marina.

Auckland Marina redevelopment project

Kenny Jones, MBE CMM • Island Global Yachting

Case history of the ‘Waterfront Auckland’

(IGY) • Executive Vice President

refurbishment project in the Auckland Central

Paul Cook • OneOcean Port Vell • General Manager

Business District. Tom will review how, over a number of years and following detailed consultation with the boating and local community, Panuku Development Auckland has put together the Westhaven Plan to detail how the area will be developed for the future. It includes the land and water based development planned to occur over

18

DELEGATE GUIDE

PRESENTATIONS DAY ONE 2.1 WATER PLANNING REGIMES AND ZONES

waterfront development on the Potomac’s Washington Channel, which will reconnect the United States capital with the District of Columbia’s Southwest Waterfront, a 210-year old community

How minimize wasting of time and money for waterfront development projects: lessons learned

long in search of its urban identity.

This presentation will explore case studies relating to

residential, office hotel, retail, cultural and public

spatial planning principles under various regulatory

space, including waterfront parks, promenades,

systems. Very often coastal and internal water

piers, docks and marina facilities. The entire

areas are among the most populated of the world.

development started with the water plan, which

Important urban, commercial and industrial areas

will activate the waterfront by expanding the

overlook sea and internal waters and human pressure

boundaries, creating distinct zones and generating

can extend for miles and miles. The mix of various

activity through marinas, yacht clubs, and specific

human activities coupled with the intrinsic sensitivity

piers for dinner boats, water taxis, ferries, kayaks,

of the coastal environment and of wetlands cause

sailing clubs and tall ships. The waterfront public

great difficulties in new waterfront developments

access enhancements required an act of Congress,

that include infrastructures for recreational

along with approvals from more than ten federal,

navigation. Procedures for projects approval and

state and local agencies, to open approximately

environmental impact assessments reflect such

18 water acres of a federal navigation channel for

a complication that often results in long and

waterfront improvements and facilities.

exhausting routes, not always successful.

Bob Nathan • Moffatt & Nichol • Senior Vice

Elio Ciralli • Envitek / Progetti e Opere srl •

President, Waterfronts & Marinas Practice Leader

When completed in 2021, The Wharf will feature approximately three million square feet of new

Chairman of the PIANC Recreational Navigation Commission

Water planning regimes and zones

The need for education of public authorities on marina planning This presentation will highlight, through examples

This presentation will cover factors influencing and

and images, some of the issues and difficulties Jeff

shaping existing planning legislations, territorial,

has experienced on recent projects, with particular

environmental and economical beneficial

emphasis on Montenegro.

consequences of completed contemporary marina developments, bureaucratic and administrative

In order to meet a Client’s vision and aspirations one

influences on marina design/development and

of the roles of a marina consultant is to interface with

consequential outcomes.

the authorities and government bodies where there

Gianfranco Lizzul, Dr.Arch. RIBA • Chapman Taylor

is often little or no experience of waterfront develop-

Architetti, Milano • Managing Director Water

ment. In many cases the countries planning regime

planning regimes and zones

may be at complete odds with the aims of a project and by example we try to inform and educate the

It took an act of Congress to create a waterfront

planning authorities, citing where possible exemplar

Case study on the Wharf, a world-class $2-billion

Jeff Houlgrave • Marina Projects • Senior Associate

developments and international standards.

ICOMIA WORLD MARINAS CONFERENCE 2016

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PRESENTATIONS DAY ONE 2.2 CONCESSIONS AND FINANCING

2.3 ENVIRONMENTAL LEGISLATION

Port Adriano was a small port for boats up to 18m, until in 2008 a

An overview of global environmental legislations and how we can implement sustainability in the marina industry

90 million Euros enlargement project began.

This presentation will focus on managing environmental

The project was financed through a structured bank

issues and public awareness through sustainability

loan by four banks and the addition of a private

in order to minimise impact on the environment and

equity fund as a shareholder, with almost a 90%

humans within marina processes.

This case study will explore Port Adriano, which

debt/equity structure. The presentation will answer the following:

Albert will include a review of existing and new

• What needs to be done to be able to

regulations impacting on the marina industry,

finance a project like this?

• What are the key factors to look at when structuring the financing?

• How to deal with private equity funds?

What returns do they expect?

• How do the financing decisions influence the future management of the Port?

particularly in relation to security, safety and environment. The presentation will explore how using the right parts of the legislationscan introduce sustainability in your business – distinguishing you commercially and improving quality. There will also be a review of governmental green and sustainable policies regarding emissions and water regulations.

Martinho Fortunato, CMM • Marina de Lagos/

Albert Willemsen • ICOMIA • Environment

Portugal • CEO

Consultant

ACI – Investments and financing possibilities

Marinas and climate change issues: a new challenge for the industry

Adriatic Croatia International Club, shortly called

This case study will focus on climate change and

ACI, is a leading company in nautical business in

the marina industry - and what the sector can do to

Croatia. It runs 22 marinas along Adriatic coasts.

adapt and prosper in the face of these challenges.

ACI marks solid revenues and high EBITDA,

The politicisation of the environment has created

enabling it to finance most of its investments by

a climate of scepticism and issue fatigue, polarised

own resources. Backed up with a strong financial

debate and ultimately impeded sensible discussion

position, a few years ago ACI has initiated the mid-

about the risks and implications of climate change

term investment process, focused on building the

on the marina industry.

new “Veljko Barbieri” marina, major restructuring of Pomer and Rovinj marinas as well as multiple

Couple this with the immediate needs of global

smaller projects. As the number of projects rise, ACI

economic challenges and the time lag between

is considering expanding its financing possibilities.

cause and effect of continuing carbon emissions

Kristijan Pavić • ACI Marinas • Member of the

and irreversible climate change and mankind

Board - CEO

is creating the perfect storm both literally and figuratively. The marina industry is highly vulnerable to the implications of sea level change, increased

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PRESENTATIONS DAY ONE

frequency of extreme weather events and shifting climate and is an easy target for reactive regulation.

Darren Vaux • Empire Marina Bobbin Head • Managing Director

How marina plans and operations can be affected by environmental legislation This presentation will explore some of the challenges affecting marinas from environmental legislation. The contrast between how legislation affects planning and operation of marinas will be discussed using examples.

Methods for demonstrating compliance will also be highlighted as well as linking to resources available to marinas.

Dan Reading • British Marine / Royal Yachting Association • Sustainability Officer

Best practices and trends Blue Flags perspective This presentation, a global premiere, will outline the Blue Flag eco label’s additional set of criteria for marinas. Corporate Social Responsibility, environmental management, energy efficiency, are all topics which are closely related to the Sustainable Development Goals, and as such, Blue Flag will showcase trends for a sustainable marina world.

Sophie Bachet Granados • Foundation for Environmental Education • International Blue Flag Director

A comprehensive approach on environmental problems and marinas Presentation exploring environmental control needs in marinas over the last 40+ years. Exploring questions such as: Are we really taking it seriously?

Are we aware of being the problem? Is there any solution that could turn the trend upside down and deliver effective results?

Oscar Siches, CMM • Marina Matters • Principal

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PRESENTATIONS DAY TWO 4.1 MARINA OPERATIONS INNOVATIVE SOLUTIONS

Wireless solutions for smart marinas This presentation will demonstrate how the new technologies of communications using an integrated network and wireless connections allow to supervise and monitor all the different equipment in a marina.

New technologies and IT serving the marina 2.0 is a new way of thinking, for both the berth holder and the marina manager by collecting, crossing and sharing all data to forward instant information.

A practical example of a Smart Marina will be given with Le Havre marina system implementation.

Stéphanie de Bazelaire • S2F Network • CEO Stéphane Millot • S2F Network • Commercial Director

Creating a new CRM marine culture This presentation will explore the marina focused CRM that is changing the way marinas operate and how it can improve marina management - not only for managers and staff but also improve customer experience for long-term satisfaction and loyalty.

Added value for marina customers includes: flexibility in communication and ordering services, whilst staff benefit from process automation. Managers gain a complete overview of marina operations, and flexible problem solving techniques in the rapidly changing marina environment. The result is optimized processes among staff, raised productivity, increased income with optimized facility management and improved customer experience.

Tone Britovsek, M.Sc. • IRM Ltd. • President of the Management Board

4.2 STAFFING AND TRAINING QUALIFIED OPERATORS GMI programs that provide benefits to your business This presentation will outline the objectives in each of the training programs run by the GMI. It will show a pathway for marina professionals from entry level to a certified manager or support professional.

This is the most prestigious qualification in the industry

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DELEGATE GUIDE

and equates to increased earning powers both for owners and individuals.

John Hogan, CMP • Global Marina Institute • Board Member

Evolution of apprenticeships Bridging the skills gap and protecting your industry This presentation will highlight the importance of developing and retaining your own skills base through apprenticeship training, the ‘new’ world of ‘Trailblazer’ apprenticeship standards and employer led apprenticeship development, delivery and payments.

Bryan will showcase the importance of training the next generation, the business benefits it brings, the goodwill and loyalty it engenders in your existing workforce and will appeal to businesses small or large who are new to apprenticeships or are thinking of returning to training.

Bryan May • Berthon Boat Company Ltd • Managing Director

4.3 MARKETING UNDERSTANDING THE CUSTOMER

Consumer global trends versus boaters trends. Are you fully aligned?

The world is changing and so is the boater’s behavior that impacts on the marina business.

As boat designs change to meet the needs of consumers, attract existing and new audiences, marinas are changing their marketing tools, services and ways to approach customers.

In Spain ANEN (Spanish Marine Trade Association) has conducted a survey to understand boater’s consumption trends, and other MIA’s are doing similar surveys that are arising interesting data, necessary to know to drive the future of marinas.

Jose Luis Fayos • ANEN (Spanish Marine Trade Association) • Technical Advisor

A unique marina pricing policy through yield management This presentation will illustrate the combined effect and the positive economic results of the strategic

PRESENTATIONS DAY TWO option and the tactics to counteract the economic crisis, increase revenues and sales. It consists in the description of: • Approach to the crisis • Strategy and tactics • Risks • Mooring pricing • Portfolio • Communication • Economic results Vasco de Cet • Marina di Portisco s.p.a. • Marina Manager

Love Your Women - Engaging with Women in Boating This presentation will explore the contribution women make in the decision to buy and retain a boat and how engaging with women can improve client retention, revenue and customer satisfaction.

The boating industry is a male dominated arena that could benefit from the introduction of more women. Nicky will provide case studies of a range of initiatives that include boating skills and social activities that have dramatically increased the engagement and enjoyment of women in the boating lifestyle centered around the marina which has in turn increased marina revenue and client retention. She will discuss how to engage with women buying boats, and how women can be integrated successfully into your team to increase revenue and assist in customer satisfaction and retention. This presentation will also provide marketing initiatives and practical social media strategies for engaging women.

Nicky Vaux • Empire Boat Sales • Sales Director

4.4 CUSTOMER CARE PAMPERING THE BERTH-HOLDER

Sales and marketing strategy innovations in Marina Punat, Croatia The presentation will introduce the way Marina Punat recognised the signs of the economic crisis and the challenge of changes in the nautical market; introducing a new marketing approach to its customers. Marina Punat’s focus is not only on the boat but also on the berth holder, especially when concerning the berth holder’s awareness about the services the marina provides. In addition, its

marketing activities are focused on the advantages and benefits the customer gets when selecting Marina Punat, including berths with innovative packaging such as basic, premium, premium comfort, premium plus and the dry-dock and dry-marina services. The packages are modelled and targeted to specific segments of consumers, depending on their needs. Much of the emphasis is on the safety of the vessel and safety for the client.

Renata will also review marinas providing similarly innovative services, such as MDL marinas, Marina di Varazze and several marina systems of D-Marin.

Renata Marević • Marina Punat • Marina Manager

Achieving excellence in customer service This presentation will focus on ‘The 10 Commandments of Excellent Customer Service’, an integral part of employee expectation. Reviewing and defining the term “Excellent Customer Service” and identifying the three steps to achieve excellent customer service: (1) Invest in customer training (2) Anticipate customer’s needs and (3) Provide performance feedback.

Dennis Kissman • Marina Management Services • President

CLOSING PLENARY SESSION Marina financing models This presentation will explore the many different ways to finance a marina around the world, identify the most common models and highlight their advantages and disadvantages. A marina project is usually integrated with other related businesses (real estate, hotel, commercial units and this relationship cannot be disregarded when financing the project. The business plan and the chosen model of operating a marina will also influence the cash flow and the financing model of the business itself.

Different countries use different models; public marinas do it differently from private ones. There is not one model that will work better universally; there is not one applicable for all countries.

Antonio Zaforteza • Ocibar S.A. • CEO and Board Member

ICOMIA WORLD MARINAS CONFERENCE 2016

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www.roodberg.com

Power Hoist

Improve your boathandling Roodberg P: +31 (0) 513 52 13 13 E: info@roodberg.nl

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DELEGATE GUIDE

SPEAKERS Adjiedj Bakas

Darren Vaux

Keynote speech • Thursday

Breakout session 2.3 • Thursday

Trend Office Bakas Renowned trend watcher

Albert Willemsen

ICOMIA Environment Consultant Breakout session 2.3 • Thursday

Alex Beere, CEng MICE MDL Marina Consultancy Head of Consultancy

Breakout session 1.2 • Thursday

Empire Marina Bobbin Head Managing Director

Dennis Kissman

Marina Management Services President Moderator plenary session • Thursday Breakout session 4.4 • Friday

Elio Ciralli

Envitek / Progetti e Opere srl Chairman of the PIANC Recreational Navigation Commission Breakout session 2.1 • Thursday

Antonio Zaforteza

Gary Groenewold, CMM

Closing plenary session • Friday

Breakout session 1.2 • Thursday

Bob Nathan

Geert Dijks

Breakout session 2.1 • Thursday

Opening address • Thursday Closing plenary session • Friday

Bryan May

Gianfranco Lizzul, Dr.Arch. RIBA

Berthon Boat Company Ltd Managing Director

Chapman Taylor Architetti, Milano Managing Director

Breakout session 4.2 • Friday

Breakout session 2.1 • Thursday

Ocibar S.A. CEO and Board Member

Moffatt & Nichol Senior Vice President, Waterfronts & Marinas Practice Leader

Carol Fulford

Marina World Editorial Director Plenary session • Thursday

Dan Reading

British Marine / Royal Yachting Association Sustainability Officer Breakout session 2.3 • Thursday

Westrec Marinas Vice President

HISWA Holland Marine Industry Managing Director

James Beaver

Moffatt & Nichol Director, Marina Commercial Services Breakout session 1.1 • Thursday

Jason Ludlow Beds on Board Co-founder

Breakout session 1.1 • Thursday

ICOMIA WORLD MARINAS CONFERENCE 2016

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SPEAKERS Jean-Michel Gaigné, CMM

Saint-Quay Port d’Armor Managing Director TransEurope Marinas Chairman Moderator breakout session 4 • Friday

Kristijan Pavić

Jeff Houlgrave

Marleen Maarleveld

Marina Projects Senior Associate

Water Leisure Netherlands Managing Director Closing plenary session • Friday

John Hogan, CMP

Martinho Fortunato, CMM

Breakout session 4.2 • Friday

Jon White

The Yacht Harbour Association General Manager Moderator breakout session 1 • Thursday

Jose Luis Fayos

ANEN (Spanish Marine Trade Association) Technical Advisor Breakout session 4.3 • Friday

Marina de Lagos/Portugal CEO

Breakout session 2.2 • Thursday

Mike Ward

Marina Projects Ltd. Managing Director Plenary session • Thursday

Nanke den Daas Thuishavens CEO

Breakout session 1.1 • Thursday

Jouko Huju

Nicky Vaux

Opening address • Thursday

Breakout session 4.3 • Friday

ICOMIA President

Julian Goldie

Tollesbury Marina LLP Managing Partner

Empire Boat Sales Sales Director

Oscar Siches, CMM Marina Matters Principal

Breakout session 1.1 • Thursday Breakout session 1.2 • Thursday

Breakout session 2.3 • Thursday

Kenny Jones, MBE CMM

Paul Cook

Breakout session 1.3 • Thursday

Breakout session 1.3 • Thursday

Island Global Yachting (IGY) Executive Vice President

DELEGATE GUIDE

Breakout session 2.2 • Thursday

Breakout session 2.1 • Thursday

Global Marina Institute Board Member

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ACI Marinas Member of the Board - CEO

OneOcean Port Vell General Manager

SPEAKERS Tim Ludlow

Beds on Board Co-founder Breakout session 1.1 • Thursday

Tom Warren

Panuku Development Auckland General Manager Marinas Breakout session 1.2 • Thursday

Tone Britovsek, M.Sc.

IRM Ltd. President of the Management Board Breakout session 4.1 • Friday

Udo Kleinitz

ICOMIA Secretary General Moderator Opening address • Thursday Moderator closing session • Friday

Vasco de Cet

Marina di Portisco s.p.a.

Marina Manager Breakout session 4.3 • Friday

Willem Dekker

European Boating Association President Closing plenary session • Friday

YP Loke

Spinnaker International Managing Director Plenary session • Thursday

ICOMIA WORLD MARINAS CONFERENCE 2016

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SPONSORS PLATINUM SPONSOR Marinetek Head Office Vattuniemenkatu 3, 00210 Helsinki, FINLAND T +358 9 682 4100 www.marinetek.net Marinetek is the leading designer and builder of yacht marinas and floating solutions. Our professional services cover every stage of a marina life cycle – from design to manufacturing, installation, project management and after sales services.

We continuously strive to exceed our customers’ expectations.

Marinetek has subsidiaries and distributors in 31 countries and manufacturing in 14 countries and an impressive international track record with more than 2,000 reference projects on four continents. Our global network of recognized professionals can provide unique turn-key concepts and solve modernization and remodeling issues at existing marinas. We are famous for our ultra-stable concrete pontoons which are extremely durable and have an expected service life of 30 - 50 years with minimal maintenance requirements.

We offer advanced, long-lasting solutions, partnership for a lifetime and a peace of mind for decades to come. For more information please contact Kristian Rame, Vice President of International Sales, +358 40 512 1108, kristian.rame@marinetek.net.

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DELEGATE GUIDE

SPONSORS GOLD SPONSORS D-Marin Huzur Mah. Maslak Ayazağa Cad. No: 2, 34396 Sarıyer-Istanbul, TURKEY T +90 212 335 32 32 www.d-marin.com D-Marin is a Doğuş Group company that was established to set a new benchmark in design and operations of the marinas. The Group considers the marina and yachting industry as an area with high development potential.

By managing 11 unique marinas in Ionian, Aegean & Adriatic Seas, D-Marin creates one of the largest international chain of marinas in the Eastern Mediterranean t hat promotes recreational yachting; provides critical waterfront infrastructure that allows community access to the natural waterways; and develops sustainable businesses that encourage local employment and growth within the economy.

Poralu Z.I. Rue des Bouleaux, 01460 Port, FRANCE T +33 474 76 78 11 www.poralu.com 8,000 references over the five continents have lifted Poralu Marine into the ranks of the leading international companies in the field of top of the range pontoons and harbours facilities. Poralu Marine is a leading player, with 3 production units (France, Canada, Australia) and 25 sales offices worldwide.

Founded in 1982, Poralu Marine is a systems integrator for marinas, which devotes its work to developing unique solutions and facilities, in phase with its customers’ economic, social and environmental imperatives. With the backing of a R&D department at the forefront of technology, Poralu Marine now offers an extensive range of products: leisure pontoons, commercial and professional use pontoons, private jetties, bridges, landing stages, floating restaurants.

Seaflex Stöcksjö Kustväg 77, SE-905 80 Umeå, SWEDEN T +46 90 16 06 50 www.seaflex.net SEAFLEX is an elastic and environmentally friendly mooring solution for any floating application such as docks/pontoons, floating wave attenuators, buoys and floating houses. SEAFLEX is unrivaled in its ability to keep the moored object stable and secure even in locations exposed to extreme weather conditions.

The first SEAFLEX moored marina was installed in 1975 and today we have more than 1,600 references in over 80 countries. The size of objects moored using SEAFLEX ranges from single point moorings to 5,000-ton, four-storey floating piers.

ICOMIA WORLD MARINAS CONFERENCE 2016

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SPONSORS

SILVER SPONSORS ASCOM Via Della Fornace 16, 41043 Formigine (MO), ITALY T +39 59 558038 www.ascom-italy.it ASCOM S.p.A. is a family business company founded in 1972, located in northern Italy. The company specializes in manufacturing customized rubber tired and railed lifting equipment for Marine and Industrial applications. It offers boat hoists, self-propelled boat movers, jib cranes, marine forklifts, and a wide portfolio of other equipment for boats handling

Marina Planet

Marina Equipment and Solutions

Via Braccesca 80, 48124 Ravenna, ITALY T +39 3939 854751 www.marinaplanet.it The Marina Planet project represents a pool of Italian Companies, leaders in marina equipment products, starting from lifting cranes (Travel Lifts) and Motorized Trailers, tug for crafts, boats and caravans, pump out systems and wastewater treatment and all the equipment for docks, starting from dock pedestals and dock fenders. The Group is organized as a specialized network of international dealers, offering a large range of products and major service to the final client.

Marine Travelift Inc. 49 E Yew St Sturgeon Bay, WI 54235, USA T +1 920 743 6202 www.marinetravelift.com Officially established in 1954, Marine Travelift Inc. has a long-standing reputation as an industry leader as a manufacturer of mobile boat hoists, marina forklifts, and self-propelled transporters. Their extensive U.S. and international distributor network allows for service on 3,500 units currently in operation worldwide.

Roodberg Aengwirderweg 57, 8449 BA Terband-Heerenveen, NETHERLANDS T +31 513 52 1313 www.roodberg.com As Roodberg we develop, produce and supply top of the line hoisting and transportation systems for (naval) ship and repair yards, yacht builders and marinas. We use innovative technologies for this, which are based on over 70 years of experience in designing and building both hydraulic and electric hoisting and transportation systems. Roodberg is a trade name of Frisian Industries B.V.

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DELEGATE GUIDE

SPONSORS & MEDIA PARTNER

Vis srl Via dello Zodiaco 15, 30021 Caorle (VE), ITALY T +39 0421 211783 www.navis3.com Navis 3, a full suite of products and IT services for the management of Marinas, boatyards, is the result of 30 years of experience in the nautical sector. NAVIS 3 provides a complete and real-time view of all functional areas of a complex structure such as a Marina and a boatyard.

BRONZE SPONSORS

★★★★★

BLUE STAR MARINA

IMCI – International Marine Certification Institute Rue Abbé Cuypers 3, B-1040 Brussels, BELGIUM T +32 2 741 6836 www.imci.org

HydroHoist Marine Group 915 West Blue Starr Drive, Claremore, OK 74017, USA T +1 (918) 341 6811 www.hydrohoist.com

MEDIA PARTNER

Marina World Magazine School Farm, School Road, Terrington St. John, Cambridgeshire PE14 7SJ, UNITED KINGDOM Tel: +44 1945 881018 www.marinaworld.com The leading international business magazine for marina owners, operators, planners and developers, Marina World is the essential news and information resource for professionals within the global marina sector. Editorial is news-led covering geographical trends, new marina and waterfront developments and the latest products and concepts. Published six times a year and complemented

by Marina World Suppliers & Services. Circulation is independently audited by Audit Bureau of Circulations.

ICOMIA WORLD MARINAS CONFERENCE 2016

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WELCOMING DINNER Thursday 17 November 2016 • 18.00 – 22.00 hours

Day One of the Conference will end with an optional Welcoming Dinner at the Harbour Club, a unique location in Amsterdam, to network and celebrate in style.

From the RAI Harbour we start with a canal boat tour through Amsterdam. After disembarking, an exclusive four-course dinner accompanied with excellent wines will be served at the Harbour Club. Afterwards busses will bring you back to either the center of Amsterdam or to RAI Amsterdam.

*The Welcoming Dinner must be booked and paid for in addition to the Conference (see Conference Fees / Add-ons).

Amsterdam is a bustling European hub with unparalleled amounts of history, culture and activities.

With breathtaking canals and exquisite architecture, this city never ceases to amaze. If you enjoy shopping, sightseeing or fine dining be sure to reserve some time to visit Amsterdam.

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DELEGATE GUIDE

PARTNER PROGRAMME Thursday 17 November 2016 • 09.00 – 17.00 hours

Day One starts at RAI Amsterdam with a bus tour to Gassan Diamonds, where you will experience the ‘Diamonds & Champagne’ tour. After enjoying a nice high tea at the Museum of Bags and Purses “Hendrikje”, the tour continues with a beautiful canal boat tour through Amsterdam to RAI Amsterdam again.

Gassan Diamonds This family owned business is located in a beautifully restored factory building. Experience the craftsmanship of the diamond polishers and admire the work of the goldsmiths in the in-house atelier where jewellery is designed and diamonds are mounted while you wait.

Friday 18 November 2016 • 09.00 – 14.00 hours

Day Two will also start at RAI Amsterdam with a bus tour to the Rijksmuseum, where you can admire paintings from Rembrandt, Vermeer and others. The guided programme will be completed with a lunch. Friday afternoon is free for you to explore Amsterdam at your leisure.

Rijksmuseum The Rijksmuseum is the most famous museum of the Netherlands. In 2013, an entirely renovated Rijksmuseum opened FOTO: ERIK SMITS

its doors to the public. They are greeted by a stunning building, amazing interior design, wonderful exhibitions, lively events, and many fine amenities for all to enjoy.

ICOMIA WORLD MARINAS CONFERENCE 2016

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So much more than a magazine

www.marinaworld.com

INFO XXXXX

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Serving the industry for more than 15 years Marina World Magazine - printed and online Suppliers & Services - printed and online • Inside track • Digital archive • ABC audited • Website • Digital subscriptions • In print, online and fully mobile

DELEGATE GUIDE

Get involved!

GENERAL INFORMATION Organisation RAI Amsterdam Europaplein, 1078 GZ Amsterdam P.O. Box 77777, 1070 MS Amsterdam The Netherlands T: +31 (0)20 549 12 12 E: wmc@rai.nl W: www.world-marinas-conference.com Location ICOMIA World Marinas Conference is being held from 17-19 November 2016 in the Amtrium of RAI Amsterdam. The Amtrium can be accessed via entrance L. Opening hours Thursday November 17 09.00 – 18.00 hours Friday November 18 09.00 – 18.00 hours Saturday November 19 (Marinas Tour) 08.30 – 18.00 hours

Parking The parking rate at the RAI Amsterdam garage and the car parks around RAI Amsterdam are € 17.50 (incl VAT) per visit. The parking garage is open 24 hours a day.

Smoking Prohibited As a result of the European Tobacco Legislation, RAI Amsterdam is smoke-free. For the convenience of smokers, RAI Amsterdam has arranged smoking areas in several outdoor locations. Outside the entrances are smoking columns.

Badges While on the RAI premises it is mandatory to wear your badge at all times for safety and security reasons.

Business Centre This self-service Business Centre is open 24 hours a day and is equipped with on-line PC’s, telephones, a fax machine and a photocopier. The Business Centre is located in the Passage, access via entrance D. It is normally opened at regular exhibition and conference times.

Photographs It is not permitted to photograph, film, or video record any stands or exhibits on the exhibition floor or conference halls unless the exhibitor in question or organisers have given their permission.

Special arrangements apply to press and stand photographers.

First Aid – Fire Service – Security RAI Amsterdam has an external and internal emergency number for First Aid, Fire Services and Security. An emergency call can be made to +31 (0)20 549 1234 or at one of the internal telephones in the RAI building to number 1234.

The call will be handled by a security officer who will take the appropriate action.

Public Transportation RAI Amsterdam has an excellent connection to the city’s tram, metro and bus network. Tram 4 stops right in front of the RAI and will take you into the heart of Amsterdam. In the tram and in the bus you can buy a 1-hour ticket. The ticket is also available at the GVB Tickets & Info counters and from the ticket vending machines in the metro stations. With this ticket you can travel for one hour on all GVB tram-, bus- and metro lines.

Taxi Any taxi company can bring you to RAI Amsterdam.

Only taxis operated by the company TCA can pick you up at the RAI, however.

Tips and service charges The tip is not mandatory but in general is 10-15% of the bill.

ICOMIA WORLD MARINAS CONFERENCE 2016

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MEET THE WORLD IN AMSTERDAM The METSTRADE show is the world’s largest marine equipment

MEET THE WORLD IN AMSTERDAM

trade show and the only truly international B2B exhibition. With The METSTRADE show is the world’s largest marine equipment excellent networking opportunities, a broad range of showcased trade show and the only truly international B2B exhibition. With innovations and located in one of the most beautiful cities in the excellent networking opportunities, a broad range of showcased world, the METSTRADE show is an unmissable event for every innovations and located in one of the most beautiful cities in the professional in the marine industry. world, the METSTRADE show is an unmissable event for every professional in the marine industry.

1,450+ exhibitors

22,000+ visitors

110+ nationalities

1,450+ exhibitors

22,000+ visitors

110+ nationalities

The METSTRADE show is the flagship event of METSTRADE, the world’s leading platform for professionals in the marine equipment industry.

The METSTRADE show is the flagship event of METSTRADE, the world’s leading platform for professionals in the marine equipment industry.