RAI Amsterdam - Gri table

GRI Code

GRI G3.1 Information directives

1 1.1

Strategy and analysis Statement from the Management Board about the relevance of sustainability tot the organisation and its strategy Beschrijving van belangrijke gevolgen, risico’s en mogelijkheden Company profile Name of the company Primary brands, products and/or services

1.2 2 2.1 2.2

2.3

2.4

2.5 2.6 2.7 2.8

Operational structure of the organisation, including main divisions, operating companies, subsidiaries and joint ventures Location of the company’s headquarters

Number of countries where the company operates (as relevant to sustainability issues) Nature of ownership and legal form Markets served (including geographic breakdown, sectors served and types of customers) Scale of the reporting company

2.9

Significant changes during the reporting period regarding size, structure and ownership

2.10 3

Awards received in the reporting period Report parameters Report profile Reporting period for information provided Date of most recent previous report Verslaggeving cyclus (jaarlijks, tweejaarlijks) Contact point for questions, regarding the report of its content Report scope and boundary Process for defining report content, including: relevance, materiality and stakeholders Boundary of the report (e.g., countries, divisions, subsidiaries, leased facilities, joint ventures, suppliers) State any specific limitations on the scope or boundary of the report Basis voor verslaggeving over samenwerkingsverbanden, dochterondernemingen in gedeeltelijk eigendom, gehuurde faciliteiten, uitbestede activiteiten of andere entiteiten Data measurement techniques and the basis of calculations, including assumptions underlying estimations

3.1 3.2 3.3 3.4

3.5 3.6 3.7 3.8

3.9

3.10 3.11

3.12

Explanation of the effect of any restatements of information provided in earlier reports Significant changes from previous reporting period in the scope, boundary, or measurements methods applied in the report Table of contents

Clarification

Our management about CSR

Our management about CSR CSR policy and organisation RAI Amsterdam B.V. Activities See annual report 2014 Organisational structure

RAI Amsterdam Europaplein ML 1078 GZ Amsterdam RAI Amsterdam is only active in the Netherlands Our shareholders Annual report 2014 Infographic: The power of connections Financial developments 2014 Voor More information about our financial developments, see our annual report 2014 There were no significant changes during the reporting period regarding size, structure or ownership Certification and external recognition

January – December 2014 October 2015 Annual Corporate Communications corcom@rai.nl CSR policy and organisation This report is about the activities of RAI Amsterdam B.V. n/a n/a

The information fort his sustainability report was collected by means of data requests from the policy areas concerned. The Controlling department of RAI Amsterdam is responsible for collecting and processing data.

Information on waste is supplied by ICOVA B.V. n/a n/a

Sustainability report 2014

3.13

Policy and current practice with regard to seeking external assurance for te report

4

Governance, commitments and engagement Governance Governance structure of the company, including committees under the highest governance body Indicate whether the Chair of the highest governancy body is also an executive officer For companies that have a unitary board structure, state the number of members of the highest governance body Mechanisms for shareholders and employees to provide recommendations or direction to the highest governance body Link between compensation for members of the Management Board, senior managers, and executives of the company Processes in place for the Management Board to ensure conflict of interest are avoided Process for determining the qualifications and expertise of the members of the Management Board for managing the CSR strategy Internally developed statements of mission and codes of conduct relevant to CSR performance and the status of their implementation Procedures of the Management Board for overseeing CSR performance, including relevant risks and opportunities Processes for evaluating the Management Board’s own performance, particularly with respect to CSR performance Explanation of how the precautionary approach or principle is addressed Externally developed economic, environmental and social charters, principles or standards to which the company subscribes Membership in associations (such as industry associations) and national/international advocacy Consultation of stakeholders List of stakeholders groups relevant to the company Basis for identification and selection stakeholders Approaches to stakeholders and frequency of engagement

4.1 4.2 4.3 4.4

4.5

4.6 4.7

4.8

4.9 4.10 4.11 4.12

4.13

4.14 4.15 4.16 4.17

Response of the company to key topics and concerns that have been raised through stakeholder engagement

5

Management approach and performance indicators Economic performance indicators DMA economic aspects

EC1

Direct economic value generated

EC4

EN3

Significant financial assistance received from the government Procedures for local recruiting Environmental performance indicatiors DMA environmental aspects Energy Direct energy consumption by primary energy source

EN4

Indirect energy consumption by primary source

EN5

Energy saved due to conservation and efficiency improvements

EC7

Policy and current practice with regard to seeking external assurance for the report

Organisation and structure Statutory Board: Hans Bakker, General Director n/a Organisation and structure

Governance and reward policy

Governance and reward policy Governance and reward policy

CSR Policy Statement Vision for the future CSR organisation Governance and reward policy CSR policy and organisation Governance and reward policy UN Global Compact

Business networks and trade organisations Stakeholders CSR Policy and Organisation CSR Policy and Organisation Sustainable catering Cleaning ITs-standards

Financial developments Infographic: The power of connecting Financial developments Infographic: The power of connection RAI Amsterdam receives no financial overview support from the government Work at RAI Amsterdam Environment Energy Tables Energy Tables Energy Tables

EN6

EN8

Initiatives to provide energy-efficient or renewable energy based products and services, and reductions in energy requirements as a result of these initiatives Water Total water consumption

EN22

Emissions, effluents and waste Total weight of waste by type and disposal method

LA1 LA2

LA4

LA5

LA7

LA12

Society performance indicators: labour practices DMA labour practices and decent work Total workforce by employment type, employment contract and region Total number and rate of employee turnover by age, group, gender and region Labour/management relations Percentage of employees covered by collective bargaining agreements

Minimum notice period(s) regarding operational changes, including whether it is specified in collective agreements Occupational health and safety Rates of injury, occupational diseases, lost days and absenteeism, and total number of work-related facilities by region Training and education Percentage of employees receiving regular performance and career development reviews

LA14

Diversity and equal opportunity Composition of governance bodies and breakdown of employees according to gender, age group, minority group membership, and other indicators of diversity Equal remuneration for women and men Ratio of basic salary of men and women by employee category

DMA

Social performance indicators: human rights DMA human rights

LA13

HR2

DMA SO1

DMA

PR5

Investment and procurement practices Percentage of significant suppliers, contractors, and other business partners who have undergone human rights screening, and actions taken Social performance indicators: society DMA local communities Percentage of operational activities with implemented local communities, impact assessments and development programmes Social performances: product responsibility DMA Product responsibility Product an service labelling Practices related to customer satisfaction, including results of surveys measuring customer satisfaction

Energy Master Plan

Water management Tables Waste management Tables Committed employer Personnel figures Personnel figures

RAI Amsterdam B.V. has its own work conditions package and does not participate in a collective labour agreement (CAO) This indicator is regulated by Dutch law

Personnel figures Safety

All employees have a starting, progress and assessment review every year, in which personal performance and career development is discussed

Personnel figures Diversity

RAI Amsterdam has fixed salary scale which do not distinguish between women and men UN Global Compact Procurement Procurement

Well-being Social return Amsterdam city Charities

Safety Client relations Client relations