Etisalat

CSR performance profile

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H.H Sheikh Khalifa Bin Zayed bin Sultan Al Nahyan President of the United Arab Emirates

Dummy Text Goes Here introduction about the participated in Children solidarity Dayetisalat sponsored 2009 Moov Gabon participated in Children solidarity Dayetisalat sponsored 2009 Moov Gabon participated in Children solidarity Day Dummy text is here Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into elrelease of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.

H.H Mohammed bin Rashid Al Maktoum he Prime Minister and Vice President of the United Arab Emirates

Chairman’s Statement Presenting the Annual Report of 2008 to you gives me both pleasure and a sense of satisfaction considering the remarkable achievements in terms of financial and operational parameters.

I take this opportunity to extend my utmost gratitude to all my colleagues who contributed to this success by their dedication and responsibilities they assumed within and outside the UAE, taking into consideration the exceptional economic environment that surrounded Etisalat’s activities during this year.

Despite the global market’s volatility amidst one of the worst global financial crises since the 1930s, we have been able to maintain, and in certain spheres improve on, our growth trajectory in terms of financial and operational parameters. We registered 22% growth in revenue and 19% in our profits against those of the last fiscal year, with our aggregated subscribers crossing 80 million across 17 countries. On a compounded annual growth rate (CAGR), our Group revenue and net profit have both grown by 26% over the last four years. We are aware that this ongoing financial crisis may indirectly affect our growth in the mid term due to its impact on liquidity and purchasing power and through reduced growth in the commercial arena, both within the UAE and in our international markets. In order to mitigate and manage these risks, we have initiated certain operational steps and made commensurate alterations to our corporate strategy.

We are aware of the enormous responsibility we carry on behalf of our shareholders, and shall continue to uphold the highest standards of corporate governance, as we have done so far,

to safeguard their interests.I would also like to take this opportunity to emphasise the Corporation’s sincere gratitude to the leadership and government of the UAE for their continued support of the Corporation, and also compliment them on the astute fiscal and structural macro-economic measures which have been introduced to ensure sustained prosperity and growth in the UAE.

Sincerely,

Mohammed Hassan Omran Chairman and Managing Director

commitment

Our Belief Our Vision A world where people’s reach is not limited by matter or distance.

People will effortlessly move around the world, staying in touch with family, making new friends as they go, as well as developing new interests.

Businesses of all sizes, no longer limited by distance, will be able to reach new markets. Innovative technologies will open up fresh opportunities across the globe, allowing the supply of new goods and services to everyone who wants them.

Our Mission To extend people s reach.

At Etisalat, we are actively developing advanced networks that will enable people to develop, to learn and to grow.

Our Values Energy We value and nurture the energy and dynamism needed to achieve the very best in business. We look forward to future challenges and opportunities.

Openness As a company, we are welcoming, sociable and friendly to customers, suppliers and employees. We deal with people in a clear, direct way and are always honest and fair in business dealings.

Enablement Our aim is to open up opportunities and to actively help people reach their goals. We always deliver what we say we will.

The Future A world in which technology extends our reach.

Already, music, books and services no longer have to have a physical format to be sold online. Advanced networks will increasingly provide education, healthcare and other services and goods. For instance, telemedicine already allows patients to seek the best advice from doctors around the world; now robotic aids are beginning to make remote surgery possible. As the pace of technological change increases, Etisalat will extend its reach into new technologies, services and markets to create opportunities for our customers.

Index About Us

9

Corporate Profile

12

Our Belief

15

Etisalat Services Holding

17

International Investment

21

Financial Information

25

Carrier & Wholesale

30

Events & Sponsorships

33

Press Releases

37

Tenders

41

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Etisalat Group CSR Pillars We believe in five core areas Education is the right for all AdvancingThought and Society Health Protecting the Nation Health Environment To maintain sustainable environment for generation to come Special Needs Integration into Society Sport Talents to Society

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Education is the right for all Advancing Thought and Society

Education is the right for all Advancing Thought and Society

etisalat - Mobily provided 50,000 Ramadan breakfasts for travelers and pilgrims heading to the Holy Cities of Makkah and Madinah for free in association with Saudi Arabian Airlines (Saudia Dummy text is here Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.

etisalat participates in World Anti-Drug day exhibition -2006 Dummy text is here Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.

reach out. the world’s waiting.

Health Protecting the Nation Health

Health Protecting the Nation Health

etisalat sponsored 2009 Moov Gabon participated in Children solidarity Day Dummy text is here Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.

etisalate - PTCL donated a sum of Rs.2.5 million to SOS Villages,an organisation that looks after the well-being and education of orphans and the destitute.

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Environment To maintain sustainable environment for generation to come

Environment To maintain sustainable environment for generation to come

Etisalat confirms its commitment to sustainability and alternative energy Dummy text is here Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.

Etisalat addresses Global Green Telecom Summit in Dubai�

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Special Needs Integration into Society

Special Needs Integration into Society

Moblily CSR Special NeedsMobily extended a two-year sponsorship of the Saudi ‘Special Needs Sports League’, much praised by Prince Sultan bin Fahd, President of Youth Welfare.

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Support of the Kingdom of Saudi Arabia’s ‘Mentally Disabled League’ for 2006, which traveled to Germany and came home with the cup.

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reach out. the world’s waiting.

Sports Talents to Society

Sports Talents to Society

Etisalat helps take UAE talent to the world Dummy text is here Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.

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Clear Vision Unlimited Support to societies

perseverance International Investment Established in 1976, Emirates Telecommunications Co. (Etisalat) operates, maintains and develops the national and international fixed-line network, mobile telephony and Internet access in the UAE. Etisalat also has a certain number of local subsidiaries including E-marine (100%) which is involved in submarine cable installation, maintenance and repair, E-vision (100%) which is a cable TV provider and Thuraya (35%), the Abu Dhabi based mobile satellite telecoms company.

Etisalat has been trading on the Abu Dhabi Stock Market (ADSM) since 23rd June 2002. Etisalat’s ambitious strategy to be among the top 10 telecom operators in the world by 2010 has led the corporation to an array of acquisitions during the past two years.

It now owns 35% in Etihad Etisalat - Mobily (the second GSM services provider in Saudia Arabia), 40% in Canar Telecommunications (the second fixed-line network in Sudan), 34% in fixed-line and mobile telecom services provider Zanzibar Telecom in Tanzania, 50% in pan-African mobile operator Atlantique Telecom (operates in six countries in Africa), 26% in Pakistan’s largest telecom company Pakistan Telecommunication Co.

etisalat CSR history

Ltd (PCTL) and a minor 9% stake in the incumbent, Sudan Telecommunications Co. (Sudatel). In April 2004, a presidential decree cancelled Etisalat’s monopoly and in October 2004 the Telecom Regulatory Authority (TRA) was set up to oversee the introduction of competition and manage the frequency spectrum in the country.

Emirates Integrated Telecommunications Company (EITC), the country second telecommunications operator, was licensed in February 2006 to operate fixed, mobile, Internet and satellite broadcasting services under the brand name du.

As per the new telecom policy drawn by the TRA, EITC has to pay an upfront license fee of AED 124.5 mn whereas Etisalat does not, and both operators will have to pay AED 1 mn as renewal fee annually. EITC is expected to start operations in the second half of 2006.

encouragement

events & sponsorships

Events & Sponsorships Etisalat proudly participates in and sponsors events and activities that help others improve their lives and businesses.

We support not just industry-related events but encourage learning in all sectors and support community development in the UAE and abroad.

Below is the list of current & upcoming events in which Etisalat is participating or sponsoring them.

H.E. Mohammad Hassan Omran Chairman Chairman Executive Committee

H.E. Khalaf Bin Ahmed Al Otaiba Vice Chairman

H.E. Sheikh Ahmed Mohammad Sultan Bin Suroor Al Dhaheri Member Member Executive Committee

H.E. Dr. Omar Mohammad Bin Sulaiman Member Member Executive Committee

H.E. Abdul Rehman Al Rostomani Member

H.E. Eisa Bin Nasser Al Serkal Member Member Executive Committee

H.E. Saeed Mohamed Al Sharid Member

H.E. Hamad Mohammad Al Hurr Al Suweidi Member

H.E. Omar Saif Bin Mohammad Al Huraiz Member

H.E. Mubarak Rashed Al Mansoori Member Member Executive Committee

H.E. Soud Ahmad Abdulrahman Ba alawy Member

Board of Directors and Executive Committee

into consideration the exceptional economic environment that surrounded Etisalat’s activities during this year Despite the global market’s volatility amidst one of the word 22% growth in revenue and 19% in our profits against those of the last fiscal year, with our aggregated subscribers crossing 80 million across 17 countries. On a compounded annual growth rate (CAGR), our Group revenue and net profit have both grown by 26% over the legated subscribers crossing 80 million across 17 countries. On a comted subscribers crossing 80 million across 17 countries. On a compounded annual growth rate (CAGR), our Group revenue and net profit have both grown by 26% over the last four years. We are aware that this ongoing financial crisis may indirectly affect our growth in the mid term due to its impact on liquidity and purchasing power and through reduced growth in

Reports Education

Etisalat helps take UAE talent to the world Dummy text is here Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

Abu Dhabi

Abu Dhabi

Abu Dhabi

Abu Dhabi

Etisalat helps take UAE talent to the world Dummy text is here Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

Abu Dhabi

Abu Dhabi

Abu Dhabi

Abu Dhabi

Reports Education

Etisalat helps take UAE talent to the world Dummy text is here Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

Abu Dhabi

Abu Dhabi

Abu Dhabi

Abu Dhabi

Etisalat helps take UAE talent to the world Dummy text is here Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

Abu Dhabi

Abu Dhabi

Abu Dhabi

Abu Dhabi

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We should put the appropriate mechanisms to provide those who are aware of their social responsibility wider opportunities..

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