RESIDENTS’ MAGAZINE June 2019 RESIDENTS’ MAGAZINE // October -2019
HALLOWEEN EVENTS Join us for some spooktacular fun!
GET CONNECTED WITH US Download our new app
ANBorough
GET MORE CONNECTED WITH THE ANBOROUGH APP Get connected with the new Council App, ANBorough! The app will help you access many of our services 24/7 on the go
MORE Council information at your fingertips View MORE fitness class timetables Book MORE fitness classes Store your MORE Membership card And MORE to come The app can be downloaded on the app store or by scanning the QR code to the right. Anyone who downloads the app will be automatically entered into a draw for a chance to win £200! T&Cs apply
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DOWNLOAD FOR A CHANCE TO WIN £200!
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Your Council: How to Contact Us antrimandnewtownabbey.gov.uk T. 028 9446 3113 T. 028 9034 0000 Textphone 18001 028 9034 0000
Visit our YouTube Page at antrimandnewtownabbey.gov.uk/ youtube
Bin checker facility, look up your street name to check your bin collection dates
The Planning section of the Council can be contacted on T. 0300 123 6677
Follow us on social media:
Find out about the Council facilities near you
Social media is a great way to keep up to date with Council news and events and you can also report anything that you need our help with. Follow us on Twitter @ANBorough Visit our Facebook Page or like us at www.facebook.com/ANBorough For jobs in the Borough. www.facebook.com/ANBoroughJobs Follow our Instagram Page at www.instagram.com/ANBorough
Report a complaint online at antrimandnewtownabbey.gov.uk/report
For more information T. 028 9034 0034 or E. media@antrimandnewtownabbey.gov.uk
Annual Report We recently published two documents - The Annual Report 2018-19 and a self-assessment of our progress towards the Corporate Improvement Plan 2018-19 objectives. To view how the Council has performed during 2018-19, visit antrimandnewtownabbey.gov. uk/performance Borough Life October 2019
Please contact us if you require this magazine in an alternative format. The magazine is delivered to postal areas BT29, BT36, BT37, BT39, BT41 and our residents in BT38. If it is not delivered to any of your neighbours living in these areas, please let us know. If you have any comments on the magazine please contact us.
Communication Antrim and Newtownabbey Borough Council 50 Stiles Way, Antrim, BT41 2UB T. 028 9446 3113 E. comms@antrimandnewtownabbey.gov.uk Printed on FSC accredited material Š Antrim and Newtownabbey Borough Council If you wish to share your views on how we have performed in 201819, offer practical suggestions on future improvements or request a hard copy of either document T. 028 9034 0088 or E. james. porter@antrimandnewtownabbey. gov.uk
ANNUAL
REPORT
2018-19
If you would like to promote your products and services then we have a great opportunity for you. As well as advertising in this magazine which is distributed to more than 69,000 homes and businesses in the Borough, we have a number of large events, busy roundabouts, car parks and flowerbeds in our Borough that can be sponsored.
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Check how to contact your local Councillor online Pay your dog licence, request a bulky waste collection, book a class or course online or submit your building control applications
Sponsorship Opportunities
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Join our leisure membership. Book your class/course online.
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Get More Connected
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Ready, Set, Parkrun
Mayor’s Message Welcome to the October issue of Borough Life, our residents’ magazine that keeps you updated on everything in the Borough offered by the Council.
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Ulster in Bloom Awards
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You can do it, with Optimal
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Halloween Events
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Royal Awards
It is hard to believe I am almost half way through my term as Mayor. It is such an honour to be able to meet with so many of our residents and see first hand the great work that goes on, particularly amongst the hundreds of volunteers we have in the Borough. This was highlighted once again when I had the pleasure of presenting the Queen’s Voluntary Award to Monkstown Boxing Club and Tidy Randalstown (see page 23). We appreciate everyone has busy lives and we have been working hard to make our services more accessible and have just launched our new citizen’s app which is now available to download. So make sure you read pages 2 and 3 to find out more about our services and functions which are available at the touch of a button. Autumn is now here which means Halloween is just around the corner and this year we have lots of spooky fun activities and events lined up for the whole family (see pages 16 and 17). Be sure to also pay a visit to our new play parks at Lilian Bland and Rathcoole, where over £850,000 has been invested in new equipment (see pages 6 and 7). Don’t forget to keep an eye out for our Christmas edition of Borough Life which will be landing on your doorstep from 4 November and will have all the details on this year’s festivities. Follow us on Facebook, Twitter and Instagram where we have lots more information on what is happening across the Borough.
Alderman John Smyth Mayor of Antrim and Newtownabbey
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Almost £1m Play Park Improvements Two new play parks to explore Outdoor play is about to get a whole lot more exciting this autumn with the opening of two new state-of-the-art play areas in the Borough. Council has been busy in recent months preparing the exciting new attractions and facilities at Rathcoole Park and Lilian Bland Community Park which have seen the play areas completely transformed, refurbished and extended. The £850k investment at the sites boasts a raft of improvements including the installation of new accessible play equipment at both locations. The play area at Lilian Bland Community Park has benefited from a £450,000 cash injection which has helped provide a range of new features including a purpose-built basketball court and the relocation and updating of the Multi Use Games Area (MUGA) to the site of the old tennis courts. The Park also features an incredible airplane themed attraction complete with airport runway landscaping and control tower activity centre in homage to its namesake Lilian Bland. Lilian Bland is one of the Borough’s most notable residents and in 1910 she became the first woman to build and fly a plane in the UK and Ireland after testing it at Carnmoney Hill. Meanwhile, over in Rathcoole, the Park has been undergoing a £400k transformation.
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Due to open this autumn, the investment has entailed a refurbishment of the play park, an extension to the current play area, new accessible play equipment, safety surfacing, fencing and street furniture. Welcoming the new play facilities, Mayor, Alderman John Smyth said: “Outdoor play is really important for children of all ages and these fabulous new resources will undoubtedly prove very popular. “Council is firmly committed to making the Borough an exciting place to live in and visit and fantastic facilities like these make it the perfect place for families to make memories that will last a lifetime. “Lilian Bland and Rathcoole Parks have always been at the heart of the community and the new play areas will ensure they remain a valuable resource for generations to come.”
Leisure & Lifestyle
Lillian Bland Play Park
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Valley: Top Team of Lifeguards You’re safe in our hands A team of lifeguards from the Valley have been crowned the winners at the Top Team event for the second year in a row. This year, 13 teams competed against each other including teams from Antrim Forum and Sixmile Leisure Centre.
This daylong competition is between teams of lifeguards from local councils who are put through a rigorous assessment in the form of live lifeguarding scenarios and theory based examination. The aim of the competition is to promote pool safety and is scored by two independent lifeguarding trainers from the UK.
Multi Million Pound Improvements for Leisure Centres Work is well underway for the £2million capital investment scheme across our leisure sites. Here is an update on projects which will be completed this autumn.
Sixmile Fitness Suite This new £575k state-of-the-art fitness suite extension will significantly increase the floor space as well as provide the latest, innovative fitness equipment.
Receptions at Antrim Forum, Sixmile and Valley Costing in the region of £400k, this investment will create a more modern, fast track to fitness including self-serving kiosks and other technologies, improving the customer journey and reducing queuing times.
Spa at the Valley The new £500k spa at Valley Leisure Centre will provide an experience of relaxation and tranquillity. This includes a replacement of the Jacuzzi, steam room and Sauna as well as new ventilation, heated loungers and monsoon shower.
Changing Places Work is also well underway on the £150k investment in our new Changing Places facilities at Antrim Forum and the Valley Leisure Centre. This service provision will provide additional equipment for users with additional needs.
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Poolpods After a £60k investment, £30k from Disability Sport NI which was match funded by Council, the poolpods have been installed at Antrim Forum and the Valley Leisure Centre making our swimming pools even more accessible.
To keep up to date with the leisure capital projects, make sure you follow us on social media or visit antrimandnewtownabbey. gov.uk/leisure
Leisure & Lifestyle
Ready, Set, Parkrun Grab your trainers and join us for the weekly parkrun! Whether you’re a mum pushing your pram, a dog walker, or a regular runner, this weekly event is open to all ages and abilities and is FREE of charge.
Antrim Loughshore
We have three fabulous locations across the Borough hosting this weekly event; Antrim Loughshore Park, Ballyclare Sixmilewater Park and V36 at the Valley. Kicking off at 9.30am every Saturday, this timed, five kilometre walk or run is organised by volunteers and is a great way to get fit and active as well as meet new friends.
For more information or if you would like to take part in parkrun, make sure you register beforehand at www. parkrun.org.uk and bring your barcode with you on the day.
V36 at the Valley
Ballyclare Sixmilewater
Quality Award for Antrim Forum Following a recent announcement that Allen Park, Ballyearl, Crumlin and Sixmile Leisure Centre have gained the Quest accreditation, we are delighted to announce Antrim Forum has now been reaccredited with the award for the 13th year. The Award is specific to the leisure industry and demonstrates high standards of good practice and continuous improvement in all aspects of the leisure
centre. The Valley Leisure Centre will be undergoing assessment later this year and we hope to report a further success in the New Year!
For more information visit www.questnbs.org
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Our Blooming Marvellous Borough Antrim and Newtownabbey Borough has once again proved it’s Blooming Marvellous at this year’s Translink Ulster in Bloom Competition. In addition to Antrim being named as the Best Town, Randalstown picked up the award for Best Small Town and Ballynure was chosen as the Best Small Village with Ballyeaston coming an excellent third in the same category. The annual horticultural showcase encourages cities, towns and villages right across Northern Ireland to look their best, boosting civic pride through beautiful plant and floral displays. Antrim and Randalstown will be hoping their winning streak continues later this autumn when they take part in the National RHS Britain in Bloom competition in London.
Antrim Castle Gardens Crowned NI Best Park We are thrilled that the awardwinning Antrim Castle Gardens has won ‘Fields in Trust Best Northern Ireland Park 2019’ as part of UK’s Best Park 2019. Fields in Trust is a UK-wide charity that legally protects parks and green spaces in perpetuity. Altogether there were 17 nominations received from Northern Ireland including Sir Thomas and Lady Dixon Park, Belfast; Carfunnock Country Park, Larne and Castle Park, Bangor. Antrim Castle Gardens was crowned winner and as a result was shortlisted for the ‘UK’s Best Park 2019.’
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UK’s Best Park is a two phase award. Once nominations are received, the parks with the most votes in each of Northern Ireland, England, Scotland and Wales are shortlisted for UK’s Best Park 2019. Unfortunately the Gardens did not win the UK Best Park however it still remains one of the top four parks in the UK which is an amazing achievement that we can all be extremely proud of. We would like to thank everyone who voted for Antrim Castle Gardens and a special thank you to those who contribute to making the Gardens a truly exceptional place to visit.
Leisure & Lifestyle
Changing face of Glengormley Nestled just six miles from Belfast, Glengormley is one of the busiest towns in the Borough. Home to a diverse range of businesses including estate agents, solicitors, restaurants and beauticians, the town is always a hub of activity. Recent roundabout upgrades including the well-known Sandyknowes roundabout, have seen a range of eye-catching sculptures and art displays being installed alongside bespoke landscaping designed to improve visibility for motorists and pedestrians alike. Meanwhile, you may have caught sight of two unique caterpillars in welly boots and their brightly coloured butterfly companion nestling in amongst the greenery on the main route into the town. The bespoke topiary and art sculptures, nicknamed Glen, Gorm and Lee, are more recent installations by Council as part of its ongoing programme of improvements across the area. The bustling town centre is also gearing up for exciting changes to help meet the needs of everyday users, improve efficiency and be less wasteful with natural resources. To help achieve this, the Council is preparing to apply for funds to undertake the multimillion pound scheme which will incorporate technology into a new public realm scheme. This will include new pavements, lighting, street furniture and the creation of new planting and pedestrianised areas.
properties enhanced with improvements to both accessibility and parking. Plans are also afoot to transform the former Police Station site into an iconic building contributing to Glengormley’s future perception of an innovative and investment friendly location. Currently, the Council is initiating a concept plan and development of a business-case for the site.
complete with swings and pilot’s chair, runway and control tower slide. The amenity also boasts a purpose-built basketball court, multi-use games area and a range of fully inclusive play equipment so everyone can enjoy Lilian Bland Park (see pages 6&7 for a sneak preview).
Council is also developing a voucher booklet to support festive trade and shopping events while business tours, business healthchecks and mentoring will also be provided. For those needing a little break from the hustle and bustle, Lilian Bland Park is a welcome retreat for some quality family time. Council has recently invested almost £500k in the park with the development of an exciting, new play area. Scheduled to open in the coming weeks, the play area has had a major refurbishment and extension and now includes exciting play features including an aeroplane
In addition to this, a further £500k is set to be invested in the Glenwell Road that will see commercial
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Sentry Hill - Our Hidden Gem Sentry Hill Historic House and Visitor Centre is a 19th century farmhouse situated in Carnmoney and is long associated with the McKinney family who first came to Ireland from Scotland in the 18th century. Generations of the McKinney family lived at Sentry Hill until 1996 when the last surviving member, Dr Joe Dundee, died. Following his death his family sold the house, collections, outbuildings and land to legacy Newtownabbey Borough Council. William Fee McKinney, the Victorian owner of the 110 acre farm amassed an enormous collection of books, diaries, letters, postcards, photographs and artefacts from all across the world including those from his first grandson, Tom, who tragically
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died at the Battle of the Somme. They all remain on site, telling the story of a remarkable family and their role in the local church and community. Today, Sentry Hill is visited by a variety of people including groups, clubs, societies, families and many schools for the award winning schools programme, having been awarded the prestigious Sandford Award for Excellence in Education three times. It is also the ideal venue for intimate wedding receptions. Since its opening on 23 April 2005, Sentry Hill Historic House and Visitor Centre has welcomed thousands of visitors from over 30 countries offering a unique insight into 19th century rural Ulster.
For more details and opening hours please visit antrimandnewtownabbey. gov.uk/sentryhill or T. 028 9083 2363
Leisure & Lifestyle
Giant Leap for the Lough We are excited to announce the pending completion of the Gateway Centre at Antrim Lough Shore. Council’s previous investment of £60k in the caravanpark facility upgrade and £250k in a new nautical themed play-park have encouraged increased use of the idyllic space by residents and visitors from further afield. The fantastic new Gateway Centre will be complete late autumn and will be home to some old friends and some new faces! Lough Neagh Rescue will occupy space in the new centre which will equip the volunteers with much improved facilities to continue to deliver their invaluable service to users of Lough Neagh. The space has been designed to specifically meet their needs while providing the opportunity to promote water safety to various groups and users including schools. The centre will boast a 212m2 interpretive and activity space. Whilst traditional interpretive display boards will have their place, the overall vision for the centre is to develop a fully immersive experience through the use of virtual reality. The immersive story will trigger the senses as it journeys from the formation of the Lough, the folklore associated with it, the ecology and biodiversity of the current environment and the people and industry it supports.
It will unlock a new dimension to the largest fresh water lake in the British Isles and attract visitors, extending the folklore from Giant’s Causeway to Antrim. A key centrepiece in telling this story will be ‘The Protector of the Lough.’ This giant sculpture is inspired by the works of WB Yeats. The design, a series of coruscating steel ribbons like tall grass and willow branches to conform the figure of Finn McCool himself, with rock and soil lifted above his head symbolising the moment of Lough Neagh’s creation. The silhouette will be cut clear against the horizon making Finn instantly recognisable from far across the water as the protector of the Lough and its people. Also coming this autumn is The Boathouse at The Gateway offering a family friendly environment with stunning views over the Lough. You can also look forward to a diverse menu including delicious fish and chips and authentic pizzas straight from Antrim’s first wood fired pizza oven. For regular updates, follow them on Facebook @boathouseantrim
For more information E. Karen.steele@ antrimandnewtownabbey. gov.uk
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Developing our Local Area Draft Plan Strategy moves to next stage We wish to thank everyone who took the time to respond to our draft Plan Strategy consultation. The next stage is for all the representations received to be made publicly available for anyone to comment on the site specific policy representations which have been recieved. This is
known as making a counter representation. Counter representations must be made between 11 October 2019 and 5pm on 6 December 2019.
For more information contact Planning T. 028 9034 0000 or visit antrimandnewtownabbey. gov.uk/draftplanstrategy
You Can Do It! With the help of Optimal The Optimal programme provides tailored and specialist business support to micro and small enterprises to support the development of a more prosperous economy within the council area. Michelle Connolly, owner of LearningMole recently took part in the Optimal Programme. LearningMole focuses on educating children of all ages in key skills of Maths, English and learning through crafts. They create educational, engaging video content for children to help parents challenge, teach and develop their children’s skills at home. We recently caught up with Michelle to hear how the Programme benefited her business.
Q1. How did you hear about the Optimal Programme? I found out about the Optimal Programme from a mentor and found that it was a really good fit for my business.
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Q2. What support did you receive? I received three days of oneto-one mentoring support with a focus on PR to help me in the export market. The PR support was absolutely fantastic. It really helped me to think about my brand positioning, to build exposure and credibility. The education market tends to be very saturated so that credibility and that reputation is really, really important. It really helped me to engage within that export market and build that client base.
Q3. Would you recommend the Optimal Programme? I would really recommend the Optimal Programme to any businesses that are looking to grow and develop.
For more information on the Optimal Programme visit antrimandnewtownabbey. gov.uk/optimal or T. 028 9034 0052
Business & Jobs
startup business campaign
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HALLOWEEN SPOOKTACULAR
Thursday 24 October, 6-8pm The Junction Leisure and Retail Park, FREE
Dust off your broomsticks and join us if you dare for our annual Halloween Spooktacular, in partnership with The Junction. Bring your ghosts and goblins and have a fright of a night with the following spooky goings on: Spark! Street Theatre Wall of Terror and Not So Fluffy Friends Mini Lantern Making Spooky Train Rides
Wicked Window Boxes Stiltwalkers and Fire Jugglers Slime & Monster Soft Clay Workshops Fireworks at 8pm - subject to weather conditions
Free shuttle bus departs from Dunsilly and Market Square, Antrim to The Junction at regular intervals from 5.45pm. Access to the event is by Ballymena Road entrance only.
MAGIC BY MOONLIGHT
Saturday 26 October, 5.45-9pm Lilian Bland Community Park FREE
Join us for a fantastical family evening full of fun where you’ll be mesmerised by the bewitching world of the little folk who make a brief appearance on Halloween to trick and treat all that they meet! The event will feature: An immersive fantasy trail around the park where crazy characters will enchant and entertain Fire Entertainers, dance and street theatre performers throughout the evening Crafts such as wand making, pumpkin carving and mask making Old fashioned games and trick or treat Artisan stalls with themed food and drink Fancy dress is a must with prizes galore including best dressed dog!
SPOOKED OUT AT V36
Thursday 31 October, 6-8pm V36 at the Valley FREE
Grab your best fancy dress and join us for a fangtastic time at this year’s Spooked Out at V36! We have lots of tricks and treats for you to enjoy including: Cool FM roadshow with Rebecca McKinney Fancy Dress Competition Halloween children’s performers 16 Face | Painting Borough Life October 2019
Fire Performers Mexican Day of the Dead dancers Fireworks - subject to weather conditions
HALLOWEEN SPORTS CAMPS
WICKED WALKS
Keep the kids entertained over the Halloween holidays with our Halloween Sports Camps!
Come and be guided through our historical grounds and hear about the goings on of yester year. These evenings of tall tales and spooky stories will provide a sensory experience to entertain and enthral as we explore the darker side of some of our better known venues. Please come dressed appropriately for the weather as these events take place outdoors. To help chase away any shivers, warming refreshments will be available after each walk and a hot drink is included in the ticket price of £6 per adult and £4 per child.
Valley Leisure Centre: Multi Sports Camp Wednesday 30 October, 10am–3pm Age 5-12, £10 Antrim Forum: Multi Sports Camp Tuesday 29 & Wednesday 30 October, 10am–3pm Age 5-12, £20 for two days Crumlin Leisure Centre: Football Camp Thursday 31 October, 10am–1pm Age 6-12, £10 Allen Park: Football Camp Friday 1 November, 10am–1pm Age 6-12, £10
Antrim Castle Gardens Tuesday 29 October, 7.30pm & 9pm Wednesday 30 October, 7.30pm & 9pm Tuesday 5 November, 7.30pm & 9pm Wednesday 6 November, 7.30pm & 9pm Thursday 7 November, 7.30pm & 9pm Mossley Mill Monday 28 October, 7.30pm & 9pm Monday 4 November, 7.30pm & 9pm Please note 7.30pm sessions are family friendly, although we recommend for age 10+. 9pm sessions are adults only.
SCREAMS AND TRICKS AT V36 Join us if you dare this Halloween as V36 is transformed into the annual Halloween funfair.
MURDER MYSTERY Tuesday 29 October, 7pm Sentry Hill, £10, Strictly 18+ Tickets include a light supper Join us for an evening of murder, mayhem, and mystery! A terrible crime has been committed at Sentry Hill House and you must join the investigators to work out who the dastardly killer is. Team up with your fellow sleuths and pit your wits against the mystery before you. Meet and question suspects, whilst being led through the house by two top notch private detectives, before finding out ‘who dunnit.’ Prepare yourself for some thrills, chills, and one or two kills…
Friday 25 October
6-9.30pm
Saturday 26 October
2-9.30pm
Sunday 27 October*
2-9.30pm
Monday 28 October
4-9.30pm
Tuesday 29 October
4-9.30pm
Wednesday 30 October
4-9.30pm
Thursday 31 October
6-9.30pm
(*Sensory Sunday 2-4pm) Please note charges apply for the amusements. Sensory Sunday – the lights and noise levels of the funfair will be adapted for children and adults with specific needs on Sunday 27 October, 2-4pm.
For more information on all of our Halloween events Borough Life October 2019 visit antrimandnewtownabbey.gov.uk/Halloween
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CHRISTMAS CROONERS “Baby its cold outside”
Book your tickets online
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Theatre Goers – Why not join 80% of our customers who book their tickets online and save £1 per ticket! Try it now at
Christmas
Sat 3 - Sat 31 Dec
For more information please email lois.kennedy@antrimandnewtownabbey.gov.uk
www.thecourtyardtheatre.com
www.theoldcourthousetheatre.com
www.theatreatthemill.com
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You Said - We Did! Following surveys carried out with the public, we have introduced some changes to reflect your feedback... You wanted more action on litter and dog fouling • MORE fixed penalties issued: In 2018-19 we issued 164 fixed penalty notices for dog fouling and littering compared to 65 in 2017-18 • MORE support for the community clean ups: We have continued to support the Live Here Love Here Campaign with 60 community clean-ups in 2018-19 • MORE focus on the areas that need it most: We have targeted our cleansing resources to help reduce littering and dog fouling • MORE dog bins have been installed across our Borough.
You wanted more litter bins • MORE litter bins have been installed: We have continued to put up more bins with new waste and recycling bins introduced at Loughshore Park Jordanstown and Lough Shore Antrim.
You wanted more convenience • MORE convenience with the ANBorough app: Now, the app allows you to book classes, view class timetables, store your membership card–see page 2 and 3 for more details. Very soon the app will allow you to buy a bin, book a bulky collection, report littering and much more.
Have you noticed these? If you have been out and about across the Borough, you will have noticed our new speed indicator devices. Following extensive public consultation, road safety was identified as one of the top three issues of concern and the installation of these signs will help to make motorists aware of their speed, advising them to slow down to prevent death and serious injury. The signs detect and display real-time vehicle speeds and store data on all approaching vehicles including the speed reductions being achieved by the signs.
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The devices, which have been installed in Ballyeaston, Ballynure, Burnside, Ballyrobert, Creggan, Doagh, Killead, Parkgate, Groggan, Straid, Toomebridge and Templepatrick, do not record any vehicle registration details or other information that could be used to enforce a speeding conviction but simply act as a reminder to drivers that they need to slow down. Thanks to funding from GROW South Antrim, twelve Speed Indicator Devices have been installed in villages across the Borough in an attempt to tackle the issue of speeding.
Community Life
Budding DJs and Future Soccer Stars... Ensuring the Borough remains a welcoming, tolerant and inclusive location for all our residents and visitors is an integral part of the Council’s Good Relations policy. Using the ‘Together Building a Community’ strategy, Council strives to improve community relations and build a more united society that works together for all those who share it now and for generations to come. Over the summer, this commitment by the Council to promote the benefits of mutual respect, understanding and knowledge of diversity and cultural expression saw a range of exciting, inclusive initiatives being hosted across the Borough to suit all ages, abilities and interests.
These kicked off with Bee Safe which promoted the positive message of Good Relations to almost 2,000 Primary 7 pupils as they prepared to take the big step into secondary school. of activities at four locations over three nights per week for almost Steps were the order of the day two months. when over 500 people joined the Mayor for the Moving Forward Meanwhile, the Supporting Together One Mile Challenge Families Summer Schemes in Antrim Castle Gardens. welcomed budding DJs, dog Those taking part included trainers, make-up artists and local nurseries, schools, families soccer stars of the future at and staff as they enjoyed a various locations in Antrim and spirited stroll or run for the more Newtownabbey and even adventurous through the beautiful hosted an amazing multi-cultural park. awareness event featuring the sights, sounds and tastes of the As the summer months progressed, wealth of other cultures in the the BEAT (Be Educated, Be Active, Borough. Be Together) intervention saw over 100 participants enjoy a range
Calling all WW2 Veterans!
Text to follow - Steeple fire etc.
As we approach the 75th anniversary of the end of the Second World War, Antrim and Newtownabbey Borough Council wishes to recognise the contribution of those who fought in that War from our Borough.
service. These poppies will be presented to all surviving veterans at a special remembrance event which will be held in November 2019.
Each year the number of our surviving veterans is reducing and time is running out to give these veterans the appropriate recognition they deserve.
If you are a WW2 veteran or you know someone who is please get in touch T. 028 9034 0129 or E. lara.townsend@ antrimandnewtownabbey. gov.uk
Council will provide all surviving veterans of WW2, including those who served in the Merchant Navy who reside in our Borough with a commemorative Poppy of Remembrance to honour their
For any veterans not able to attend the event, Council will make every effort to arrange a suitable form of personal recognition.
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Presentation of the prestigious Green Flag Awards to Council
Out and about with the Mayor It has been another busy few months for Mayor of Antrim and Newtownabbey, Alderman John Smyth. As well as his regular council duties, the Mayor has been supporting lots of major events throughout the Borough including the ISPS Handa World Invitational golf event, Shoreline Festival and Sprint Triathlon, Spinning Yarns and the presentation of the
Meeting with the Britain in Bloom judges during their visit to Antrim
prestigious Queen’s Voluntary Award. The Mayor has also enjoyed being a guest at many sporting and business events and has lent his support to a number of community initiatives. He has also had the privilege of helping to judge some competitions including the Borough’s Best Kept Garden and the Glengormley Hanging Basket competition.
To issue an invitation to the Mayor T. 028 9034 0002 or E. mayorsoffice@ antrimandnewtownabbey.gov.uk
Meeting with Action on Hearing Loss
Irish Minibike Championship at Nutts Corner
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At the Biodiversity Summer Scheme at Antrim Castle Gardens
Presenting the winner of the Glengormley Hanging Basket competition to Puccini’s
Community Life
Royal Awards
Lord Lieutenant of Co. Antrim, Mr David McCorkell and Mayor, Alderman Smyth pictured with past and present stars of Monkstown Boxing Club
Mayor, Alderman Smyth is joined by volunteers of Monkstown Boxing Club at the Queen’s Award for Volunary Service ceremony
Chair of Tidy Randalstown, Helen Boyd; Lord Lieutenant of Co. Antrim Mr David McCorkell, and Mayor, Alderman Smyth
Smiles all round as the Tidy Randalstown Committee receive their Queen’s Award for Voluntary Service
A recent announcement from Buckingham Palace named Monkstown Boxing Club, Tidy Randalstown and Girls Brigade NI as three of twenty two recipients from Northern Ireland to receive The Queen’s Award for Voluntary Service. This Award is the highest form of civic recognition that can be granted to an organisation in recognition of the outstanding work of volunteers. Monkstown Boxing Club and Tidy Randalstown were presented with the prestigious Award by Her Majesty’s Lord Lieutenant for the County of Antrim, Mr David McCorkell. Here is a little insight on what makes them worthy for this special Award… Monkstown Boxing Club has produced several champions throughout the years who have represented Northern Ireland at the Commonwealth Games, as well as Ireland, at European and World levels. Notably, Neil Sinclair, Steven Ward, Michaela Walsh and Aidan Walsh. Outside of the ring, Monkstown Boxing Club operates an award-winning and pioneering education support programme called ‘In Your Corner.’ This supports young people who are at risk of being excluded from traditional education settings, and provides them with access to an alternative education curriculum. The club also delivers a range of programmes for the young of the area focussing on mental health, drug and alcohol misuse, and fostering positive relationships. Volunteer group Tidy Randalstown are synonymous with their dedication to ensuring their town blooms all year round with captivating colours and breath taking floral displays. This hard work has been recognised by a plethora of competitions including the prestigious Best Kept, Britain in Bloom and Pride of Place contests. The multi-award winning group works tirelessly throughout the year in all weather conditions utilising the skills, expertise and people power of the local community to ensure every nook and cranny of Randalstown continually bursts with beauty. A presentation ceremony is also planned for the Girls Brigade NI in autumn this year and we will share their story in the next issue of Borough Life.
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Grants for Community Groups Did you know that the Council supports a broad range of groups, activities and community events through its Grants and Funding scheme?
Grants The grant schemes cover Community Development, Arts and Heritage and Leisure and range from small grants of £250 up to larger grants of £20,000. Each grant programme has specific criteria and eligible items of expenditure which must be adhered to. The grants scheme is always evolving to cater to a range of interests and needs throughout the year. Please note that applying for a grant is a competitive process and awards are subject to the
availability of funds and may be subject to change.
Sponsorship The Council also welcomes invitations from event organisers to apply for corporate event sponsorship to support flagship events taking place in the Borough. Events must be delivered no later than 31 March 2020. Sponsorship may be awarded up to a maximum of £10,000 per event, subject to applicants demonstrating evidence of need and subject to the Council’s available budget for this sponsorship programme. Each proposal will be considered and assessed before being brought to the first available Council meeting for final decision.
Some exciting news The main Community Development and Festivals Grant Programme for 2020-21 (for awards up to £5,000) will open midOctober and close midDecember. Workshops will be held late October/early November in both Antrim and Newtownabbey – keep an eye out for more information on this.
Further information can be found at: antrimandnewtownabbey. gov.uk/grants
Could You Help Save a Life? Our Community Resuscitation Strategy and Chain of Survival highlights the importance of early cardiopulmonary resuscitation (CPR) and early defibrillation. When someone suffers an out of hospital cardiac arrest, their chance of survival doubles when CPR and a defibrillator are administered but sadly only about 2% of these cases receive bystander defibrillation. It is estimated that there are several thousand defibrillators across Northern Ireland, however the majority of these are not known to the Ambulance Service. Knowing where the nearest publicly accessible defibrillator is located can make the difference
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between life and death. If you or your business, church, community group or sports club has a public accessible defibrillator then please ensure it is registered with the Northern Ireland Ambulance Service. This information will be used by the Ambulance Control Centre when they receive a 999 call for a cardiac arrest, ensuring they can signpost the caller to the nearest defibrillator.
To register your defibrillator log onto www.nias.hscni. net/our-services/aed MAKING A DIFFERENCE TO PEOPLE’S LIVES
Community Life
We are continuing to work towards becoming an accredited Age Friendly Community, focusing on the eight areas set out by the World Health Organisation.
people feel that they do get respect and are recognised and included in society but sadly, this is not always the case. Some older people have reported that as they get older they feel they are not respected and there is a lack of consideration for them. Unfortunately, these feelings can increase when there are health issues also affecting their life. October is Positive Ageing Month and we want to celebrate the contribution that older people make to the local community and our Borough. As part of a range of events and activities taking place throughout the month, we are hosting a Dementia NI Real Lives event on Tuesday 22 October, 11.30am at Mossley Mill.
In the August edition of Borough Life we talked about the area of Social Participation and how important it is to stay connected with others in order to age well and avoid becoming lonely. In this edition we want to focus on the area of Respect and Social Inclusion. Everyone within our community, regardless of age, has the right to feel valued and respected. Many older
Why not come along and hear first-hand from those who live with dementia as they tell their story and encourage others in society to be more accepting and tolerant of the symptoms and helpful towards people living with dementia.
To book a place T. 028 9693 1555 or visit www.eventbrite.com For more information on Positive Ageing Month T. 028 9034 0160 or visit antrimandnewtownabbey.gov. uk/positiveageing
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Summer Reflections From the Council’s events
Accessibility Summer Scheme at Allen Park
Spinning Yarns Festival at Antrim Castle Gardens
Supporting Families Summer Scheme – Four Day Football Fun
Supporting Families Summer Scheme – Dog Companionship for Kids
Emily Smith enjoys the Spinning Yarns Festival at Antrim Castle Gardens
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Sophie & Harry Pennycook enjoy the Shoreline Festival
Community Life
ISPS Handa World Invitational at Massereene Golf Club
Peter Corry entertains at Shoreline Festival
The Big Wheel lights up Shoreline Festival
Shoreline Sprint Triathlon
Shoreline Festival
Accessibility Summer Scheme at Allen Park
Shoreline Sprint Triathlon
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Community Life
Don’t Just Bin it…Repair it We are delighted to be supporting the new Antrim and Newtownabbey Repair Café which has just been launched. This is only the second repair café to be established in Northern Ireland and is led by a team of volunteers who have come together to reduce waste, share skills and repair items that might otherwise lie unloved at the back of a cupboard or end up in landfill. In order to run successfully, the group requires a pool of enthusiastic volunteers to develop and run the café! So if you have the skills to carry out repairs on clothes, furniture, electricals, bicycles or toys etc then why not volunteer just a few hours of your time each month. Don’t worry
if you haven’t got a relevant repair skill as volunteers are also needed for other roles such as publicity, logging items for repair, welcoming visitors, serving refreshments, baking and even socialising. Repair cafés are so much more than places that try to repair things – they are an opportunity for people to come together in a relaxing atmosphere to socialise, build relationships and enjoy a cuppa in a fun and friendly atmosphere.
If you would like to volunteer or for more information visit their social media pages or E. repaircafean@gmail.com @RepairCafeAN
Support our Foodbanks Around 16% of people in Northern Ireland live in relative income poverty including approximately 19% of children. People can find themselves in this situation through a number of ways. It can be linked to low wage employment or jobs with zero hours’ contracts and no job security. It may be an older person living on a basic pension or young people who find themselves homeless. A sudden crisis such as redundancy or an unexpected bill can force people to choose between paying rent or buying food. To help those less fortunate, we are encouraging our residents to donate items to our local Foodbanks.
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Items which can be donated include nonperishable foods such as tins of soup or tins of meat, packets of pasta or rice, tea or coffee, cereals, dried fruit or soup mix, biscuits, UHT Milk, jams and preserves. You can also donate nonfood items such as deodorant, toilet paper, shower gel, detergent and nappies.
For more information on foodbanks including items you can donate visit antrimandnewtownabbey.gov.uk/ foodbanks
Advertisement
Be Wise This Winter Beat the freeze this winter and check out our Winter Wise booklet which contains useful tips and advice on how you can keep warm and well throughout the winter months. There is information on how you can keep warm in your home including details on our Oil Stamp Saving Scheme as well as advice on home insulation. With temperatures dropping in the winter months, water pipes can freeze and can be very expensive to fix or replace so the booklet will give some advice on how you can prevent pipes from freezing as well as information on what to do should it happen.
from flooding, the booklet also contains information on keeping safe on the roads in the winter. There are tips on what you can do to help maintain your health as well as what you can do to be prepared for an emergency. A list of useful contact numbers for other agencies and organisations is also detailed within the booklet should you need to contact them.
To view the booklet visit antrimandnewtownabbey. gov.uk/winterwise or to request a hard copy T. 028 9034 0034 or E. comms@antrimand newtownabbey.gov.uk
In addition to advice on protecting yourself and your home
Fireworks - Beware! While Halloween is a fun time for all the family, it can also come with many dangers particularly where fireworks are involved. To make sure you and your pets stay safe around fireworks here are some important things to remember: • Do not buy or use fireworks (except indoor fireworks and sparklers) unless you have a fireworks licence issued by the Department of Justice for Northern Ireland • Only buy fireworks from licensed sellers. Visit www.nidirect.gov. uk/articles/fireworks for a list of outlets in Northern Ireland
that all packaging is written in English • Only professionals must buy or use Category F4 (professional use only) fireworks • Never give sparklers to children under five years of age • Illegal fireworks include aerial wheels, bangers, jumping crackers, jumping ground spinners and mini rockets • Ensure your pets are safe by keeping them indoors and away from loud noises that can startle them and cause distress.
For more information or advice T. 028 9034 0160 or E. envhealth@ • Only buy or use fireworks which antrimandnewtownabbey. have the European standard CE gov.uk marking on the box and ensure
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Consumer Advice
Privately Rented Housing The Council deals with lots of queries each year about Privately Rented Housing within the Borough. Whether you are a tenant or a landlord, our Environmental Health Service can provide advice and guidance to help address any concerns. This can include area such as: • Unfitness and disrepair • Landlord Registration Scheme • Harassment and illegal eviction • Tenancy Deposit Scheme The team can also signpost you to other agencies who may be best placed to help, such as the Housing Rights Service. As the weather turns colder, you may experience problems keeping your house warm. We can provide information on schemes that may help, such as the Oil Stamp Saving Scheme, as well as safety information on the dangers of Carbon Monoxide. Condensation can also be a problem at this time of year so be sure to contact us for advice on how to avoid condensation in your home.
For more information visit antrimandnewtownabbey.gov.uk/ privatelyrentedhousing or T. 028 9034 0160 or E. envhealth@ antrimandnewtownabbey.gov.uk
REMEMBER: �nancial institutions, utility companies, law enforcement, HMRC, internet & telecoms providers or other public bodies: • Will NEVER ask for payment in vouchers. • Will NEVER ask you to transfer money because your account is compromised.
• Will NEVER threaten you over the phone, by letter or email for not paying a fee. • Will NEVER threaten arrest if payment isn’t made immediately.
• Will NEVER ask for money for a ‘free gift’, ‘admin fee’ or as part of a promotion.
• Will NEVER ask to reveal your account security codes or online passwords in full.
• Will NEVER call out of the blue and ask for remote access to your computer or devices or to download software. • Will NEVER inform you about tax returns by email, text or voicemail.
ScamwiseNI nidirect.gov.uk/scamwiseni
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Your Councillors KEY ABBREVIATIONS DUP Democratic Unionist Party IND Independent SDLP Social Democratic and Labour Party UUP Ulster Unionist Party
Dunsilly
Ballyclare
Antrim Threemilewater Airport
Macedon Glengormley Urban
Airport District Electoral Area (DEA) COVERS ALDERGROVE, CLADY, CRUMLIN, MALLUSK AND TEMPLEPATRICK AND CONSISTS OF 5 MEMBERS. DEPUTY MAYOR
THOMAS BURNS SDLP T. 07803 535094 E. thomas.burns@ antrimandnewtown abbey.gov.uk
ANNE MARIE LOGUE SINN FÉIN T. 07533 353610 E. annemarie.logue@ antrimandnewtown abbey.gov.uk
MATTHEW MAGILL DUP T. 07825 374019 E. matthew.magill@ antrimandnewtown abbey.gov.uk
VICTORIA MCAULEY ALLIANCE T. 07775 756466 E. victoria.mcauley@ antrimandnewtown abbey.gov.uk
PAUL MICHAEL UUP T. 07587 657120 E. paul.michael@ antrimandnewtown abbey.gov.uk
Antrim District Electoral Area (DEA) COVERS ANTRIM CENTRE, FOUNTAIN HILL, GREYSTONE, SPRINGFARM, STEEPLE AND STILES AND CONSISTS OF 6 MEMBERS. MAYOR
NEIL KELLY ALLIANCE T. 07545 992615 E. neil.kelly@ antrimandnewtown abbey.gov.uk
PAUL DUNLOP DUP T. 07771 554652 E. paul.dunlop@ antrimandnewtown abbey.gov.uk
ROISIN LYNCH SDLP T. 07827 276840 E. roisin.lynch@ antrimandnewtown abbey.gov.uk
JIM MONTGOMERY UUP T. 07471 147666 E. jim.montgomery@ antrimandnewtown abbey.gov.uk
JOHN SMYTH DUP T. 07436 582180 E. john.smyth@ antrimandnewtown abbey.gov.uk
LEAH SMYTH UUP T. 07984 030867 E. leah.smyth@ antrimandnewtown abbey.gov.uk
Ballyclare District Electoral Area (DEA) COVERS BALLYCLARE EAST, BALLYCLARE WEST, BALLYNURE, BALLYROBERT AND DOAGH AND CONSISTS OF 5 MEMBERS.
JEANNIE ARCHIBALD DUP T. 07715 392229 E. jeannie.archibald@ antrimandnewtown abbey.gov.uk
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MANDY GIRVAN DUP T. 07912 028945 E. mandy.girvan@ antrimandnewtown abbey.gov.uk
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DANNY KINAHAN UUP T. 07802 644228 E. danny.kinahan@ antrimandnewtown abbey.gov.uk
VERA MCWILLIAM UUP T. 07792 477050 E. vera.mcwilliam@ antrimandnewtown abbey.gov.uk
MICHAEL STEWART IND T. 07810 868522 E. michael.stewart@ antrimandnewtown abbey.gov.uk
Dunsilly District Electoral Area (DEA) COVERS CRANFIELD, PARKGATE, RANDALSTOWN, SHILVODAN AND TOOME AND CONSISTS OF 5 MEMBERS.
LINDA CLARKE DUP T. 07803 132601 E. linda.clarke@ antrimandnewtown abbey.gov.uk
HENRY CUSHINAN SINN FÉIN T. 07871 229810 E. henry.cushinan@ antrimandnewtown abbey.gov.uk
GLENN FINLAY ALLIANCE T. 07904 412040 E. glenn.finlay@ antrimandnewtown abbey.gov.uk
RODERICK SWANN UUP T. 07423 457376 E. roderick.swann@ antrimandnewtown abbey.gov.uk
RYAN WILSON SDLP T. 07733 453883 E. ryan.wilson@ antrimandnewtown abbey.gov.uk
Glengormley Urban Electoral Area (DEA) COVERS BALLYHENRY, BURNTHILL, CARNMONEY, COLLINBRIDGE, GLEBE, GLENGORMLEY AND HIGHTOWN AND CONSISTS OF 7 MEMBERS.
ALISON BENNINGTON DUP T. 07741 241011 E. alison.bennington@ antrimandnewtown abbey.gov.uk
PHILLIP BRETT DUP T. 07971 538685 E. phillip.brett@ antrimandnewtown abbey.gov.uk
MARK COSGROVE UUP T. 07584 857897 E. mark.cosgrove@ antrimandnewtown abbey.gov.uk
MICHAEL GOODMAN SINN FÉIN T. 07827 818500 E. michael.goodman @antrimandnew townabbey.gov.uk
ROSIE KINNEAR SINN FÉIN T. 07771 544248 E. rosie.kinnear @antrimandnew townabbey.gov.uk
NOREEN MCCLELLAND SDLP T. 07789 208157 E noreen.mcclelland @antrimandnew townabbey.gov.uk
JULIAN MCGRATH ALLIANCE T. 07920 029033 E. julian.mcgrath@ antrimandnewtown abbey.gov.uk
Macedon District Electoral Area (DEA) COVERS ABBEY, CARNMONEY HILL, O’NEILL, RATHCOOLE, VALLEY AND WHITEHOUSE AND CONSISTS OF 6 MEMBERS.
ROBERT FOSTER UUP T. 07846 084545 E. robert.foster@ antrimandnewtown abbey.gov.uk
PAUL HAMILL DUP T. 07803 186008 E. paul.hamill@ antrimandnewtown abbey.gov.uk
THOMAS HOGG mbe DUP T. 07792 891572 E. thomas.hogg@ antrimandnewtown abbey.gov.uk
DEAN MCCULLOUGH DUP T. 07904 985272 E. dean.mccullough@ antrimandnewtown abbey.gov.uk
TAYLOR MCGRANN SINN FÉIN T. 07436 548081 E taylor.mcgrann@ antrimandnewtown abbey.gov.uk
BILLY WEBB mbe jp ALLIANCE T. 07799 866876 E billy.webb@ antrimandnewtown abbey.gov.uk
Threemilewater District Electoral Area (DEA) COVERS BALLYDUFF, FAIRVIEW, JORDANSTOWN, MONKSTOWN, MOSSLEY AND ROSTULLA AND CONSISTS OF 6 MEMBERS.
FRASER AGNEW mbe UUP T. 07711 135267 E. fraser.agnew@ antrimandnewtown abbey.gov.uk
TOM CAMPBELL ALLIANCE T. 07595 978690 E. tom.campbell@ antrimandnewtown abbey.gov.uk
MARK COOPER DUP T. 07771 332108 E mark.cooper@ antrimandnewtown abbey.gov.uk
JULIE GILMOUR ALLIANCE T. 07796 950825 E julie.gilmour@ antrimandnewtown abbey.gov.uk
SAM FLANAGAN DUP T. 07984 037509 E. sam.flanagan@ antrimandnewtown abbey.gov.uk
STEPHEN ROSS DUP T. 07713 946038 E stephen.ross@ antrimandnewtown abbey.gov.uk
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Think Before You Park! We all know how frustrating it can be when you have to squeeze past a parked car on the pavement or have to walk onto the road to get past. When a vehicle is parked on a footpath, whether it be within a housing development or along a road, and is parked in such a way that forces a pedestrian on to the road to get past, then it is deemed as causing an obstruction and police have powers to take action. Those residents in our Borough who are older or perhaps have a disability or mobility issues and even pushchair users face huge
challenges when people park carelessly in public areas. This can include blocking dropped kerbs, parking in accessible or parent/child spaces or parking on pavements that prevent wheelchairs/pushchairs from passing. Bin lorries also face difficulties on bin collection days when parked cars prevent access to a street. Please park with consideration for local residents and keep driveways and other access routes clears.
If you think a car is obstructively parked contact the PSNI on 101
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Christian Journeys 2020 There is something brilliant about travelling with like-minded people. We all have our own views and opinions on our faith but when you choose a path to travel, a journey which will enrich your life can only be bettered by exploring with those with the same interests. Join us with one of our dedicated pastoral leaders. Prices below are based on 2 sharing. Single supplements available for all trips on request. Lanzarote with Denis Lyle - 7 March 2020 - 8 days 4* Hotel La Geria - Half Board - £769pp Israel with Rev Alan Cross - 18 May 2020 - 10 days - With 3 free days in the heart of Jerusalem - £1759pp Footsteps of Paul - 25 May 2020 - 8 days - Led by Rev Mark Neilly - From Thessalonika to Athens - Half Board - £1695pp Israel with Rev Ryan McKee - 15 July 2020 - 10 days - 1nt Tel Aviv, 3nts Tiberias, 5nts Jerusalem - £1959pp Oberammergau - 1 Sep 2020 - 7 days - Led by Rev Elizabeth Stevenson - £1595pp Includes - 4 nights 4* Half Board in Kitzbuhel including walking tour and train to Salzburg, 2nights 4* Hotel in Oberammergau including breakfast & Passion Play dinner, category 2 ticket for the Passion Play with official textbook and return flights from Dublin. Costa Del Sol with Denis Lyle - 3 October 2020 - 10 days 4* Sol Don Pablo - Half Board - £819
T- 028 38 394489 34
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www.faithandculturetours.co.uk Faith & Culture Tours is a trading name of Thompson Travel International. Unit 2 Kernan Shops, 78 Lurgan Road, Portadown BT63 5QR
CONTACT THE COUNCIL and Holiday Arrangements
CIVIC CENTRES Antrim
028 9446 3113
Newtownabbey
028 9034 0000
LEISURE CENTRES
USEFUL NUMBERS Animal Welfare
028 2563 3134
Bryson Energy
0800 142 2865
Bus and Rail queries (Translink)
028 9066 6630
Citizens Advice (Antrim & Newtownabbey)
028 9590 6505
Education Authority
028 2565 3333
Allen Park
028 9448 1300
Antrim Forum
028 9446 4131
Electricity Faults & Emergencies (24 hours)
03457 643 643
Ballyearl
028 9084 8287
Fallen trees (Department for Infrastructure)
0300 200 7893
Crumlin
028 9448 1973
Gas Emergency Response (24 hours)
0800 002 001
Sixmile
028 9334 1818
Valley
028 9086 1211
Hospitals Antrim Area Hospital Whiteabbey Hospital
028 9442 4000 028 9086 5181
THEATRES Courtyard Theatre
028 9034 0202
Old Courthouse Theatre
028 9442 8331
Theatre at The Mill
028 9034 0202
FACILITIES Antrim Castle Gardens & Clotworthy House
028 9448 1338
Ballyclare Town Hall
028 9034 0139
Flax Gallery & Museum at The Mill
028 9034 0129
Pogues Entry
028 9448 1338
Sentry Hill
028 9083 2363
Whitehouse
028 9034 0129
RECYCLING CENTRES Opening times for recycling centres are available at antrimandnewtownabbey.gov.uk/recycling
Housing Executive Main Number (including grass cutting & graffiti) Repairs Line Housing Benefit
03448 920 900 03448 920 901 03448 920 902
Land Registry
0300 200 7803
Mapping (Land & Property Services)
0300 200 7804
Northern Health & Social Care Trust
028 9442 4000
Pest Control (Consult your phone directory) Rates (Property Rating & Valuation) TransportNI (previously Roads Service) Bus shelter vandalism/graffiti Cut roadside trees and grass verges Fallen trees Flooding roadway, footpath and blocked road gullies (24 hours) Road repairs (including potholes) Street lighting Traffic Hotline Winter salting (24 hours)
0300 200 7801 028 9046 3250 028 9054 0540 0300 200 7891 028 9025 3000 0300 200 7893 0300 200 7899 0845 712 3321 0300 200 7893
Craigmore (Randalstown)
028 9447 3813
Crumlin
028 9442 3640
Social Security Agency Antrim and Newtownabbey Offices: Benefits Freephone Employment Service
Newpark (Antrim)
028 9442 8107
Telephone/Utility Boxes (BT fault)
0800 023 2023
Bruslee
028 9034 0056
Voting (Electoral Office)
0800 432 0712
O’Neill Road
028 9034 0056
Water (NI Water)
03457 440088
Flooding Incident Line (24 hours) Report your property is flooded or flooding
0300 200 0100
PARK WARDENS
Flooding - Council owned property
028 9446 3113
To report an incident in a park 028 9034 0275
Burst watermains and blocked sewers (Northern Ireland Water) (24 hours)
0345 744 0088
Overflowing rivers and watercourses (Rivers Agency)
028 9260 6100
Water pollution in watercourse (Northern Ireland Environment Agency)
0800 807 060
Consumerline (9.00 am to 4.00 pm)
0300 123 6262
Action Fraud
0300 123 2040
COMMUNITY CENTRES Contact details for community Centres are available at antrimandnewtownabbey.gov.uk/communitycentres
BIN COLLECTIONS Check your bin collection day and public holiday collections at antrimandnewtownabbey.gov.uk/binchecker Please remember to leave your bin out for 7am on collection day at normal collection points.
0800 022 4250 0300 200 7822
PLEASE NOTE - The Council is NOT responsible for these services. We've listed some useful contacts to help you.
FRI 6 DEC - SUN 22 DEC
4.30 - 9.30 PM
Wed 18 Dec 4.30 - 9.30 PM
An evening of inclusive enchantment for children & adults with specific needs
enchantedwinterGarden.com