RESIDENTS’ MAGAZINE // November 2019
FrI 6 Dec - Sun 22 Dec
ANBorough
GET MORE CONNECTED WITH THE ANBOROUGH APP Get connected with the new Council App, ANBorough! The app will help you access many of our services 24/7 on the go
Buy a bin MORE easily Be MORE informed with our Bin checker Report MORE e.g. flytipping Recycle MORE by arranging a bulky collection MORE details on what you can recycle The app can be downloaded on the app store by searching for ANBorough or by scanning the QR code to the right. Anyone who downloads the app will be automatically entered into a draw for a chance to win £200! T&Cs apply
DOWNLOAD FOR A CHANCE TO WIN £200!
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connected…
Your Council: How to Contact Us antrimandnewtownabbey.gov.uk T. 028 9446 3113 T. 028 9034 0000 Textphone 18001 028 9034 0000
Get more connected with our new ANBorough app available for download on the app store
Bin checker facility, look up your street name to check your bin collection dates
The Planning section of the Council can be contacted on T. 0300 123 6677
Follow us on social media:
Find out about the Council facilities near you
Social media is a great way to keep up to date with Council news and events and you can also report anything that you need our help with. Follow us on Twitter @ANBorough Visit our Facebook Page or like us at www.facebook.com/ANBorough For jobs in the Borough. www.facebook.com/ANBoroughJobs Follow our Instagram Page at www.instagram.com/ANBorough
Report a complaint online at antrimandnewtownabbey.gov.uk/report
If you would like to promote your products and services then we have a great opportunity for you. As well as advertising in this magazine which is distributed to more than 69,000 homes and businesses in the Borough, we have a number of large events, busy roundabouts, car parks and flowerbeds in our Borough that can be sponsored.
For more information T. 028 9034 0034 or E. media@antrimandnewtownabbey.gov.uk
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Check how to contact your local Councillor online Pay your dog licence, request a bulky waste collection, book a class or course online or submit your building control applications
Sponsorship Opportunities
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Join our leisure membership. Book your class/course online.
Borough Life November 2019
Please contact us if you require this magazine in an alternative format. The magazine is delivered to postal areas BT29, BT36, BT37, BT39, BT41 and our residents in BT38. If it is not delivered to any of your neighbours living in these areas, please let us know. If you have any comments on the magazine please contact us.
Communication Antrim and Newtownabbey Borough Council 50 Stiles Way, Antrim, BT41 2UB T. 028 9446 3113 E. comms@antrimandnewtownabbey.gov.uk Printed on FSC accredited material Š Antrim and Newtownabbey Borough Council
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New spa at the Valley
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Focus on Courtyard Theatre
Mayor’s Message 17
Have your say
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Royal Award
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Christmas
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Winterwise
Welcome to the November edition of Borough Life, our residents’ magazine that keeps you up to date with what’s going on across our Borough. With the darker nights and shorter days well and truly upon us, I was delighted to share one last ray of summer sunshine with many of the talented greenfingered residents of the Borough at the annual Best Kept Garden awards. It was amazing to see so much civic pride on show and my thanks are extended to all those who use their spare time to help make this a really special, beautiful place to live, visit and work in. For more details see page 10. It has been wonderful to see all of the brand new leisure facilities recently unveiled including the new £575k state-of-the-art gym at Sixmile Leisure Centre. Meanwhile, the Spa at the Valley Leisure Centre has underwent an amazing £500k transformation and is a real oasis of calm – the perfect way to wind down after your workout. With Christmas just around the corner, we are busy with the preparations in making this festive season, one to remember - full details on pages 24 – 25. I’m particularly excited to welcome back the renowned Enchanted Winter Garden which will see Antrim Castle Gardens transformed into a sea of lights, displays and family focused fun for all ages. I wish you all a very happy Christmas and a healthy and prosperous New Year.
Alderman John Smyth Mayor of Antrim and Newtownabbey
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ÂŁ575k State-ofthe-Art fitness at Sixmile Following an impressive ÂŁ575k investment, the fitness suite at Sixmile Leisure Centre has now reopened. Situated in the heart of Ballyclare, this newly refurbished and extended facility provides the latest, innovative fitness equipment. Featuring an extensive strength and conditioning area, this state-of-the-art fitness suite will be sure to kick-start a MORE healthy, active lifestyle for all. In addition, the spin studio has also been completely transformed, boasting 20 group cycle bikes and a virtual screen, taking all of our spin classes to the next level for all of you fitness enthusiasts!
These superior facilities are included in the MORE leisure membership. For details visit antrimandnewtownabbey.gov.uk/MORE or T. 028 9448 1499
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Leisure & Lifestyle
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New ÂŁ1/2M Spa at the Valley We are delighted to announce that the brand new spa facility at the Valley Leisure Centre has now reopened following a phenomenal ÂŁ1/2 million investment. The modernised and extended facility includes a new Jacuzzi, Steam Room and Sauna with the addition of new heated loungers and monsoon showers. This stunning new facility will provide an experience of tranquillity, giving you the perfect place to relax and unwind.
Come and experience the spa as part of our MORE membership. For details on prices and what all is included visit antrimandnewtownabbey.gov.uk/MORE or T. 028 9448 1499
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Leisure & Lifestyle
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t p e K Best n e d r a G 2019
d r o f w a r C m a i l l i W . patrick . . le s p i m Te r om e fr n n i w and the
eers, committed volunt s, ol ho sc of ts or The eff ung men from e inspirational yo businesses and th were all ey Boys’ Brigade bb na w to ew N the 16th r a very e night, making fo th on ed at br le ce ial occasion. uplifting and spec
dges, the neatest of he to ns w la of st ne From the gree d window g with colours an in rst bu s et sk ba hanging ntastic tiful blooms, the fa au be ith w ed fill s boxe esses have sidents and busin efforts of local re den 2019 the Best Kept Gar at ed at br le ce arden, business, g been r u yo f o d u ro p Are you eone competition up or is there som ro g r o l o o h sc t ? pt Garden even like to nominate ’d ill, the 2019 Best Ke u M y yo sle os M in , ld He sts, residents fingered enthusia n gathered greenBest Kept Garde ity organisations. e un th r m m fo t co u o d k an o s nched Lo schools, businesse hich will be lau w es than ever tri 20 en 20 e n or m io d tit e ha tition Comp This year’s compe d with the se es pr im ly al re e next spring. er rd ha h uc and the judges w m so s the private garden standard of all of es. ac sp these beautiful work going in to
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Leisure & Lifestyle
Celebrating Christmas at The Courtyard Theatre The Courtyard Theatre in partnership with Mr Hullabaloo will celebrate their 10th anniversary of pantomimes this Christmas with their production of Aladdin, a great family show for all ages to enjoy. The Courtyard Theatre is connected to Ballyearl Leisure Centre, Newtownabbey, a 180 seat theatre offering a friendly and intimate theatre experience. Boasting a vibrant arts and cultural programme all year round which includes a wide selection of classes and courses, performing arts including community theatre, children’s theatre, drama and music. The Courtyard Theatre is the perfect venue to introduce children to the theatre, providing a smaller, friendly environment which prides itself in serving the community. The Courtyard Theatre is just 10 minutes from Belfast, off the M2 at Sandyknowes Roundabout, offering free parking on site, and a fully licensed bar.
For more details T. 028 9034 0202 or visit thecourtyardtheatre.com
Cinderella at the Courtyard Theatre
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MORE award winning towns The Borough has added even more accolades to its already impressive list of awards in 2019 at this year’s Northern Ireland Amenity Council (NIAC) Best Kept competition. With a record crop of entries and some very stiff competition, the Borough has excelled once again and picked up an impressive three awards. This includes the Best Kept Large Housing Area title for Merville Garden Village in Newtownabbey and fresh from their success at the Ulster in Bloom Awards, Ballynure was awarded with the runner-up title in the Best Kept Small Village title. Meanwhile, Tidy Randalstown secured another win with Suzanne Winter being awarded with the President’s trophy. The Best Kept initiative acknowledges local communities, volunteers and groups who give up their valuable time to brighten up their local towns, villages, housing areas, schools and healthcare facilities across Northern Ireland.
Merville Garden Village
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Barking mad about our dog parks Four-legged residents and visitors to the Borough are in for a treat with our two new parks, dedicated to all things canine. The new Antrim Dog Park at Deer Park Bridge and Newtownabbey Dog Park at O’Neill Road, provide a haven for dogs to run free and socialise with other four-legged friends with the reassuring knowledge that the area is completely enclosed and pet-friendly. These dog parks are an exciting new development for Council and add to the fantastic range of leisure facilities across the Borough. Owners are reminded to clean up after they bring their guests to the parks and helpful guidelines are in place to make sure everyone behaves themselves during their time there.
For more information E. parks@ antrimandnewtownabbey.gov.uk
Leisure & Lifestyle
The Boathouse soon open for business Following £2.3m investment in the Antrim Lough Shore area, part funded by DAERA and the Lough Neagh Landscape Partnership, we are delighted to announce The Gateway is nearing completion with an expected opening date of November 2019. The new Gateway will be home to its very own first floor restaurant, The Boathouse. The Boathouse will offer a family friendly environment, with a diverse menu catering to all tastes and dietary requirements, providing freshly cooked dishes for breakfast, lunch and dinner.
Make sure you follow them on social media for updates boathouseantrim
New £400k play park for Rathcoole The countdown is well and truly underway as the official opening of the new Rathcoole Play Park draws closer. The much-loved park has just underwent a massive transformation following a £400k investment by Council that has provided an extension to the current play area, new accessible play equipment, safety surfacing, fencing and the installation of new street furniture. These improvement works follow a similar Council investment at Lilian Bland Park where a new play area opened last month.
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Shaping our Borough Future planning decisions and policies in the Borough will be shaped by over 120 written responses to Council’s recent draft Plan Strategy public consultation. In addition to feedback from local residents, representations were also received from government departments, statutory partners, developers and local interest groups. This information will now be used in the next phase of the Local Development Plan and will give those with an interest to review the detailed comments made and to provide their views on any
site specific policy matters raised as a result of the consultation. Copies of all the responses submitted are now available to inspect at Mossley Mill or Antrim Civic Centre and can also be viewed online on the Council’s website. This consultation period will run until Friday 6 December.
Full details of the consultation and all representations received can be found at antrimandnewtownabbey. gov.uk/draftplanstrategy
Grants now open for rural businesses
Do business with us!
Small grants of up to £4,999 are available to micro businesses based in the rural areas of Antrim and Newtownabbey through DAERA’s Tackling Rural Poverty and Social Isolation Programme. The grants, offering a 50% funding rate, can be used for small capital items to help sustain or grow businesses employing less than 10 people. It is anticipated that applications will be open from late November.
If you own a business make sure you take the time to sign up to this portal to ensure you do not miss any tender opportunities.
For more information, contact Economic Development T. 028 9448 1311 or E. grow@ antrimandnewtownabbey.gov.uk
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The Council procures a variety of goods and services and uses an electronic procurement portal to promote these opportunities:
eSourcingNI – e-sourcingni.bravosolution.co.uk
For more information T. 028 9034 0090 or E. procurement@antrimandnewtownabbey.gov.uk
Business & Jobs
Gateway for Glengormley The former Police Station in Glengormley is set to become one of the key focal points of Council’s plans to develop business infrastructure in the Borough. If agreed, the design will provide much needed business workspace at one of the town’s most sought after commercial locations as well as boosting footfall in the town centre. Located on the main route into Glengormley, the site is just a short stroll from the town centre and neighbours a number of popular social locations including McDonald’s and the Movie House cinema. The site is also serviced by direct road links into Belfast City with excellent public transport services making it an attractive location for entrepreneurs. Make sure you keep an eye out for future issues of Borough Life for any progress with the site.
For more information E. investment@ antrimandnewtownabbey.gov.uk
Bid 2 Win - Open for business! Does your business struggle to win contracts? Then look no further - Bid 2 Win can help! This programme will help you learn how to win more business through specialist procurement advice promoted by Antrim and Newtownabbey Borough Council, Mid and East Antrim Borough Council and Lisburn and Castlereagh City Council with funding support from Invest NI and the European Regional Development Fund under the Investment for Growth and Jobs (Northern Ireland 2014-2020) Programme (EUIGJ) Local Economic Development Measure. Bid 2 Win is delivered by Envision Management Consultation and is open to small or medium-sized businesses with less than 50 employees who have been trading for at least 12 months. The initiative is a great opportunity for local businesses to improve their contract opportunities within the public sector and with larger private sector organisations. Businesses can register to join the programme where they will receive expert mentoring support, develop collaboration opportunities and gain access to local ‘Meet the Buyer’ events. Up to 180 businesses can access the support available through the programme (up to December 2022), but with demand already high, businesses are encouraged to register soon.
For more information T. 028 9045 2777 or E. laurak@envision-ni.co.uk
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Advertisement
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HAVE YOUR SAY - IT’S YOUR BOROUGH We are continually aiming to improve our services and our facilities and it is important that we know what matters to you. We want our Borough to be somewhere that you enjoy and are proud to live in. We’re delighted to be one of Northern Ireland’s top performing areas for recycling and the credit goes to you for recycling all that you do! The Council’s waste, recycling and cleansing services include kerbside household recycling collections, bulky waste collections, street cleansing, litter bin servicing and the use of five household recycling centres across the Borough. Your feedback has helped to improve our services. If you wish to arrange a talk or activities on a waste or environmental topic E. Joanne.Templeton@antrimandnewtownabbey.gov.uk Please take a few minutes to complete the survey, which will give us feedback to help us make more progress.
This survey can also be completed online at antrimandnewtownabbey.gov.uk/surveys We have listened to your feedback about litter bins, dog fouling and fly tipping with the ongoing introduction of 80 new bins throughout the Borough including Loughshore Park, Jordanstown and Lough Shore, Antrim. We are also actively working to tackle areas where cleanliness needs improvement with enhanced enforcement patrols and organised educational activities.
1. How satisfied are you with the cleanliness of the roads and streets in our Borough? Please add any comments:
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The Council has carried out various waste and environmental education activities and communications throughout the year, such as re-use workshops and fairs, recycling and composting events, craft workshops, community and school talks as well as dedicated litter picks.
2. Have you attended any of these talks/events? If yes, how satisfied were you?
n Yes n No
Please add any comments:
We have continued to support the Live Here Love Here campaign with 60 community clean ups in 2018/2019. To date, we have issued 164 fixed penalty notices for dog fouling and littering compared to 65 in 2017/2018. We also work in partnership with local town/village groups and businesses who work so hard to improve their areas. This work has been recognised once again through the achievement of 16 Green Flag Awards and the prestigious Ulster in Bloom Award for four of our towns and villages. 3. Do you feel proud of your surroundings? If yes, how proud are you?
n Yes n No
Please add any comments:
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Up to 30 different items can be recycled at your local household recycling centres, everything from your kitchen sink to your old mobile phone. With your help the Council is currently recycling approximately 70% of the materials at recycling centres, most of which go to local contractors. 4. Have you used a Council household recycling centre in the past 12 months? n Yes n No If yes, how satisfied were you with the service? Please add any comments:
Items that are bulky and hard to transport to your local recycling centre can be lifted through the Council’s dedicated bulky waste service. 5. Have you used the Council bulky waste collection service within the past 12 months? n Yes n No If yes, how satisfied were you with the service? Please add any comments:
6. How satisfied are you with the Council’s Waste and Recycling Service?
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Please add any comments:
7. Overall, how satisfied are you with all services provided by Antrim and Newtownabbey Borough Council? Please add any comments:
PRIZE DRAW
PRIZE DRAW
Please take a few minutes to complete the survey, which will give us feedback to help us make more progress. Cut the pages out of the magazine and post to: FREEPOST (COMMS) ANTRIM AND NEWTOWNABBEY BOROUGH COUNCIL CIVIC CENTRE Closing date to receive completed entries is Friday 29 November 2019
*All responses received will be entered into a FREE prize draw to win a Family Pass to Enchanted Winter Garden and £30 worth of tokens to be used on the main attractions at the event *
Name Daytime telephone number Email
THANK YOU FOR COMPLETING THIS SURVEY. 18
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n Yes n No
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Would you be happy to be contacted to discuss your comments further?
Community Life
Saving Lives We are continuing to work with the Northern Ireland Ambulance Service and a range of other organisations to deliver our Community Resuscitation Strategy. An aim of the strategy is to raise public awareness of the early recognition of an out of hospital cardiac arrest and early intervention. Did you know a heart attack and cardiac arrest are not the same? Both can kill and both involve the heart, but they are not the same. A heart attack is when the arteries become blocked and the heart muscle is deprived of vital blood supply. A cardiac arrest is when a person’s heart stops pumping blood around their body and they stop breathing normally.
The Chain of Survival illustrates a series of necessary actions to save the life of someone having a cardiac arrest.
CPR keeps the blood flowing to vital organs and increases the chance of the heart going into a shockable rhythm. A defibrillator analyses the rhythm of the heart and can administer a shock to restore normal rhythm if necessary. Both of these should only be performed when someone is in cardiac arrest.
Stateside for Students Be part of an exciting student exchange with Gilbert, Arizona in July and August 2020 Antrim and Newtownabbey Borough Council is seeking two students to participate in an amazing six week Exchange Programme which includes spending three weeks with a host family in Gilbert, Arizona and hosting a USA student for three weeks in Antrim and Newtownabbey. To be eligible for the programme you must reside in the Borough and be aged 16/17 (Year 13).
The closing date for entries is Monday 16 December 2019. For more information or to apply visit antrimandnewtownabbey.gov.uk/studentexchangeprogramme
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Out and about with the Mayor
River to Lough Festival
Ulster in Bloom
Dr Jonathan Rea MBE homecoming
Prince’sTrust Trust Prince’s
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Antrim Market
Shoreline Festival
Community Life
Mayor, Alderman Smyth is joined by top table guests at the Mayor’s Inaugural Dinner
Ulster Barbarians Wheelchair Rugby
Mayor’s Charity Golf Day
Reception for International Students
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Girls’ Brigade honoured with Queen’s Award The continued hard work and dedication of Girls’ Brigade volunteers across Northern Ireland has been recognised and rewarded with the highest form of civic recognition. The organisation received the Queen’s Award for Voluntary Service (QAVS) from the Lord Lieutenant for County Antrim, Mr David McCorkell, in front of a specially invited audience at the Hilton hotel in Templepatrick. Guests at the event included Patron of GBNI, TV personality Lynda Bryans and Mayor of Mid and East Antrim, Councillor Maureen Morrow. Our own Mayor, Alderman John Smyth, was also on hand to welcome guests to the very special event and extend his warmest congratulations to the organisation on behalf of Council. The event marked the fourth and final Queen’s Award presentation event in the Borough this year and attracted guests from Districts across Northern Ireland who gathered to mark the highly prestigious occasion. Created in 2002 to mark the anniversary of the Queen’s Coronation, the QAVS recognises the outstanding work done in local communities and the dedication of local people to local causes. It is the highest civic award given to local volunteer groups across the UK and is considered to be the MBE for volunteer groups. Founded in Dublin in 1893, the Girls’ Brigade is the largest youth organisation in Northern Ireland with around 22,000 members and 3,845 volunteers involved in it.
Community Life
Age Friendly Focus on Housing We are committed to becoming an accredited Age Friendly Community, focusing on the eight areas set out by the World Health Organisation. One of these areas is housing. As a Council we want to foster healthy and active ageing and make it possible for our residents to continue to live where they want to. Having suitable housing where people feel comfortable and safe is key for good health and wellbeing. We provide a number of services that can assist our older residents to live in a comfortable and safe home. • Our Home Safety Officer can carry out a visit for anyone over 65 years of age, where potential safety issues in the home will be identified and if applicable, safety equipment can be issued e.g. carbon monoxide alarms, long shoe horns and touch lamps. • We can also provide advice on other services available throughout the Borough to keep you safe and well in your home. We can look at how you budget for your heating and discuss options to switch electric suppliers that will help spread your money a little further. • Our Community and Wellbeing Officer can also provide energy efficiency visits which are particularly helpful if you find it difficult to keep your home warm.
For more information T. 028 9034 0160 or E. envhealth@antrimandnewtownabbey.gov.uk
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Antrim and Newtownabbey
Join us this Christmas for our special themed switch on events right across the Borough. These FREE family fun events will feature craft workshops, face painting, balloon modelling and Mr Hullaballoo Pantomime performances. As well as local music acts entertaining you on stage, the amazingly talented Peter Corry will be performing a range of music classics from shows such as The Greatest Showman, ABBA and Toy Story. Make sure the kids enter the colouring competition on our website and they could be joining the Mayor to turn on the Christmas tree lights. A spectacular fireworks display will round off a great festive evening at each location.
Visit antrimandnewtownabbey.gov.uk/Christmas for more information 24
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Christmas
Christmas in Glengormley
Christmas in Rathcoole
Saturday 16 November 4.30pm – 6.30pm Lillian Bland Community Park
Thursday 28 November 6.30pm – 8.30pm Dunanney Centre
Christmas in Antrim Town
Christmas in Randalstown
Friday 22 November 6.30pm – 8.30pm Market Square
Friday 29 November 6pm – 9pm Moore’s Lane and John Street Car Park
Christmas in Ballyclare
Christmas in Crumlin
Saturday 23 November 4.30pm – 6.30pm Ballyclare Town Hall and the Square Carpark
Saturday 30 November 6.30pm – 8.30pm Crumlin Leisure Centre
Senior Citizens Tea Dance
Christmas in Mossley
Parkhall Community Centre Friday 13 December 2019, 2pm – 5pm
Thursday 5 December 6.30pm – 8.30pm Mossley Pavilion
Come along to an afternoon of dancing and socialising. Take a break from the dancing to enjoy some delicious afternoon treats.
Tickets available from Parkhall Community Centre or Antrim Civic Centre
Christmas Carol Services
For more information T. 028 9034 0145
Mossley Mill Thursday 5 December, 6.30pm Antrim Forum Saturday 7 December, 11am Join us for a seasonal celebration featuring Primary School children from across the Borough, accompanied by the Education Authority Youth Concert Band and hosted by Claire McCollum.
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Christmas
Christmas in the Community A number of community groups and organisations across the Borough have received funding from Council to host their own Christmas celebration events.
For more information visit antrimandnewtownabbey.gov.uk/ communitychristmasevents
Monkstown Village Association 29 November, 6.30pm Church of Good Shepherd and Monkstown Jubilee Centre
Bawnmore District Residents Association
Parkgate & District Community Group
13 November, 6.30pm Bawnmore Park
29 November, 7pm Parkgate Village Green
Doagh Cultural Society
Templepatrick Action Community Association
14 November, 7pm Doagh Village Square
Mallusk Community Action Group
Whiteabbey Village Business Association
20 November, 7pm Parkmount Green
30 November, 1pm – 6pm Whiteabbey Village
Burnside & District Community Group
Tildarg Primary School
26 November, 7pm Burnside
Straid Village & Community Group 29 November, 6.30pm Main Street, Straid
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29 November, 7.15pm Twelfth Milestone
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4 December, 6.30pm Tildarg Primary School
CORE New Mossley 7 December, 1pm – 4pm Newtownabbey Elim Church
Consumer Advice
Foodbanks Supporting Others this Christmas December was the busiest month for foodbanks last year and the need for this vital service is continuing to grow.
leaving families unable to cover the basic costs of living such as heating bills, food and other essentials.
The run up to Christmas is a joyful time for many but unfortunately for more and more people it is becoming an increasingly stressful period. The colder weather heaps pressure on to people already in crisis
As demand increases in the run up to Christmas we are encouraging our residents to donate items to local foodbanks. Items which can be donated include non-perishable foods such as tins of soup or
tinned meat, packets of pasta or rice, tea or coffee, cereals, dried fruit or soup mix, biscuits, UHT milk, jams and preserves. You can also donate non-food items such as deodorant, toilet paper, shower-gel, detergent and nappies.
For more information visit antrimandnewtownabbey. gov.uk/foodbanks
Street Pastors Walking the Beat Antrim and Newtownabbey Street Pastors have been serving the community since 2013. This team of dedicated volunteers can be seen on the streets right across the Borough each weekend, helping to make our communities safer. Working closely with Council and the PSNI, the Street Pastors provide help by handing out blankets outside nightclubs, giving out water, chocolate for energy, personal alarms and ensuring the safety of vulnerable persons.
the streets, in order to discourage violence and vandalism. Whilst they do not have any powers of enforcement or arrest, they do provide a neutral and reassuring presence in local communities and seek to provide physical and emotional support in times of crisis. Thanks to all those who give their time to help those in need within our community.
For more information visit streetpastors.org
They also remove bottles and other potential weapons from
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Frozen Pipes To help avoid frozen pipes there are some simple measures you can put in place.
• Ensure pipes are well insulated • Locate your stop valve and make sure
everyone in the property knows where it is and how to turn it off
• Consider what you would do if you did lose
your water supply for a prolonged period of time. You need to have a contingency plan
To view the booklet visit antrimandnewtownabbey.gov.uk/winterwise To request a copy T. 028 9034 0000 E. info@antrimandnewtownabbey.gov.uk
• If you own a business and are shutting for a
holiday period, you should make plans in the event of cold weather i.e. set your heating timer, have someone check the premises regularly
• Have the number of a plumber who knows
where your property is and who is prepared to attend at night if needed
• Make sure you have insurance to cover your
You can keep the heat in your home and costs down with insulation by doing the following:
• fitting draught-proofing to seal any gaps around windows and doors
• insulating lofts, cavity walls, hot water cylinders and pipes.
For further advice T. 028 9034 0160 or E. envhealth@antrimandnewtownabbey. gov.uk
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Oil Stamps Save for your oil heating costs through the Council’s Oil Stamp Saving Scheme.
£5£5 OIL
By keeping warm over the winter months you can help prevent colds, flu or more serious health problems like pneumonia.
HEATING
Keep Warm
AA-00000 0 AA-0000
Residents can pick up an oil stamp saving card at any of the participating retail outlets and purchase stamps at a cost of £5 each. Stamps are placed on a savings card and then used as payment or part payment for oil from any of the participating oil companies.
For more information visit antrimandnewtownabbey. gov.uk/oilstamps
HEATING OIL
property in the event of a burst pipe.
Consumer Advice
Oil Clubs
Flooding
Oil Clubs allow residents to combine their orders for oil. Lower prices are negotiated with oil suppliers by buying larger quantities but all within the club get the same price per litre of oil, regardless of the quantity they order.
To report flooding call the 24 hour Flood Incident Line on T. 0300 2000 100 Due to the change in our climate, the likelihood of flooding is an increasing concern for many residents across the Borough.
Visit antrimandnewtownabbey.gov.uk/ oilstamps for more details
It is important to have home and contents insurance to protect you in the event that anything may happen your home and/ or contents. Following flooding, insurance companies can increase their prices.
Extreme Weather
Flood Re is a flood re-insurance scheme set up by the Association of British Insurers to help households in a flood risk area or those who have been affected by flooding to find affordable Home Insurance at a fair price.
During the winter months there is likely to be periods of heavy winds or rain. Make sure you follow these tips on how to prepare:
• secure loose objects e.g. ladders, garden
For more information visit www.floodre.co.uk/homeowner
furniture, wheelie bins, trampolines
• close and securely fasten doors and windows
Preparing for Severe Weather
• keep your property well-maintained e.g.
Residents are encouraged to be proactive and make arrangements to protect themselves and their properties in anticipation of flooding.
replace/repair any loose roof tiles and guttering
• park vehicles in a garage or keep them clear of buildings, trees, walls, and fences.
Help and advice is available at antrimandnewtownabbey.gov.uk/ extremeweather or to request a copy T. 028 9034 0160
Sandbags When the Council is alerted to the possibility of an increased risk of flooding, sandbags are available at a number of sites throughout the Borough.
Emergency Financial Assistance
For a full list of sandbag locations visit antrimandnewtownabbey.gov.uk/ flooding
Householders affected by flooding may be eligible to receive a £1000 inconvenience payment, subject to eligability criteria.
For more information T. 028 9034 0160 or E. envhealth@antrimand newtownabbey.gov.uk
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Change your ways, reduce your waste
Reduce
R E U SE
Bring your OWN CUP
Thanks to the commitment of our residents, we • Reuse - switch to reusable versions of everyday items continue to lead the way in recycling in Northern such as water bottles and shopping bags Ireland. However, we also generate the highest volume • Repair – rediscover the value of your belongings by of overall waste per resident in Northern Ireland. repairing rather than automatically replacing them – Recycling is a great way to reduce our impact on the check your warranty, find a repair shop or go along environment but there is more that we can do to limit to the next Repair Café the amount of waste that we generate overall. • Upcycle – give your furniture a new lease of life with Here are a few tips to help reduce or divert the a lick of paint and some decorative techniques. Or amount of waste going to landfill turn that old t-shirt into a reusable shopping bag. • Refuse – Do you really need that carrier bag, leaflet or free promotional gift? If not, say thanks but no thanks
For more tips and advice or for information on European Week for Waste Reduction visit www.ewwr.eu
• Reduce – shop smart and buy products with little or no packaging where possible • Re-love – visit your local charity shop for that new winter wardrobe and donate any good quality unwanted items to a good cause
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16 – 24 Nov 2019
Consumer Advice
Repair Café The official launch of Repair Café Antrim and Newtownabbey will take place at Sixmile Leisure Centre on Saturday 16 November, 10am –1pm.
T REE...
Whenever you see the
T h i n k S a fe t y !
Have you got an item that needs repaired? Why not bring it along and support these enthusiastic volunteers who have come together to reduce waste, share skills and repair items that might otherwise end up in landfill.
To find out more, visit their social media pages @RepairCafeAN or if you are interested in volunteering E. repaircafean@gmail.com
T ake Precautions: Report Suspicious Activity: E verything out of sight: E njoy The Party:
lock windows & doors
call the Police
hide your valuables
get home safe!
Less is less... Waste Reduction Event Saturday 23 November, 10.30am – 2.30pm at Antrim Castle Gardens Come along to find out how making conscious changes to your lifestyle can help us reduce waste and be more sustainable and eco-friendly.
CRIMESTOPPERS: 0800 555 111 PSNI Non-Emergency: 101
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Your Councillors KEY ABBREVIATIONS DUP Democratic Unionist Party IND Independent SDLP Social Democratic and Labour Party UUP Ulster Unionist Party
Dunsilly
Ballyclare
Antrim Threemilewater Airport
Macedon Glengormley Urban
Airport District Electoral Area (DEA) COVERS ALDERGROVE, CLADY, CRUMLIN, MALLUSK AND TEMPLEPATRICK. DEPUTY MAYOR
THOMAS BURNS SDLP T. 07803 535094 E. thomas.burns@ antrimandnewtown abbey.gov.uk
ANNE MARIE LOGUE SINN FÉIN T. 07533 353610 E. annemarie.logue@ antrimandnewtown abbey.gov.uk
MATTHEW MAGILL DUP T. 07825 374019 E. matthew.magill@ antrimandnewtown abbey.gov.uk
VICTORIA MCAULEY ALLIANCE T. 07775 756466 E. victoria.mcauley@ antrimandnewtown abbey.gov.uk
PAUL MICHAEL UUP T. 07587 657120 E. paul.michael@ antrimandnewtown abbey.gov.uk
Antrim District Electoral Area (DEA) COVERS ANTRIM CENTRE, FOUNTAIN HILL, GREYSTONE, SPRINGFARM, STEEPLE AND STILES. MAYOR
PAUL DUNLOP DUP T. 07771 554652 E. paul.dunlop@ antrimandnewtown abbey.gov.uk
NEIL KELLY ALLIANCE T. 07545 992615 E. neil.kelly@ antrimandnewtown abbey.gov.uk
ROISIN LYNCH SDLP T. 07827 276840 E. roisin.lynch@ antrimandnewtown abbey.gov.uk
JIM MONTGOMERY UUP T. 07471 147666 E. jim.montgomery@ antrimandnewtown abbey.gov.uk
JOHN SMYTH DUP T. 07436 582180 E. john.smyth@ antrimandnewtown abbey.gov.uk
LEAH SMYTH UUP T. 07984 030867 E. leah.smyth@ antrimandnewtown abbey.gov.uk
Ballyclare District Electoral Area (DEA) COVERS BALLYCLARE EAST, BALLYCLARE WEST, BALLYNURE, BALLYROBERT AND DOAGH.
JEANNIE ARCHIBALD DUP T. 07715 392229 E. jeannie.archibald@ antrimandnewtown abbey.gov.uk
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MANDY GIRVAN DUP T. 07912 028945 E. mandy.girvan@ antrimandnewtown abbey.gov.uk
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DANNY KINAHAN UUP T. 07802 644228 E. danny.kinahan@ antrimandnewtown abbey.gov.uk
VERA MCWILLIAM UUP T. 07792 477050 E. vera.mcwilliam@ antrimandnewtown abbey.gov.uk
MICHAEL STEWART IND T. 07810 868522 E. michael.stewart@ antrimandnewtown abbey.gov.uk
Dunsilly District Electoral Area (DEA) COVERS CRANFIELD, PARKGATE, RANDALSTOWN, SHILVODAN AND TOOME.
HENRY CUSHINAN SINN FÉIN T. 07871 229810 E. henry.cushinan@ antrimandnewtown abbey.gov.uk
LINDA CLARKE DUP T. 07803 132601 E. linda.clarke@ antrimandnewtown abbey.gov.uk
GLENN FINLAY ALLIANCE T. 07904 412040 E. glenn.finlay@ antrimandnewtown abbey.gov.uk
RODERICK SWANN UUP T. 07423 457376 E. roderick.swann@ antrimandnewtown abbey.gov.uk
RYAN WILSON SDLP T. 07733 453883 E. ryan.wilson@ antrimandnewtown abbey.gov.uk
Glengormley Urban Electoral Area (DEA) COVERS BALLYHENRY, BURNTHILL, CARNMONEY, COLLINBRIDGE, GLEBE, GLENGORMLEY AND HIGHTOWN.
ALISON BENNINGTON DUP T. 07741 241011 E. alison.bennington@ antrimandnewtown abbey.gov.uk
PHILLIP BRETT DUP T. 07971 538685 E. phillip.brett@ antrimandnewtown abbey.gov.uk
MARK COSGROVE UUP T. 07584 857897 E. mark.cosgrove@ antrimandnewtown abbey.gov.uk
MICHAEL GOODMAN SINN FÉIN T. 07827 818500 E. michael.goodman @antrimandnew townabbey.gov.uk
ROSIE KINNEAR SINN FÉIN T. 07771 544248 E. rosie.kinnear @antrimandnew townabbey.gov.uk
NOREEN MCCLELLAND SDLP T. 07789 208157 E noreen.mcclelland @antrimandnew townabbey.gov.uk
JULIAN MCGRATH ALLIANCE T. 07920 029033 E. julian.mcgrath@ antrimandnewtown abbey.gov.uk
Macedon District Electoral Area (DEA) COVERS ABBEY, CARNMONEY HILL, O’NEILL, RATHCOOLE, VALLEY AND WHITEHOUSE.
ROBERT FOSTER UUP T. 07846 084545 E. robert.foster@ antrimandnewtown abbey.gov.uk
PAUL HAMILL DUP T. 07803 186008 E. paul.hamill@ antrimandnewtown abbey.gov.uk
DEAN MCCULLOUGH DUP T. 07904 985272 E. dean.mccullough@ antrimandnewtown abbey.gov.uk
TAYLOR MCGRANN SINN FÉIN T. 07436 548081 E taylor.mcgrann@ antrimandnewtown abbey.gov.uk
BILLY WEBB mbe jp ALLIANCE T. 07799 866876 E billy.webb@ antrimandnewtown abbey.gov.uk
Threemilewater District Electoral Area (DEA) COVERS BALLYDUFF, FAIRVIEW, JORDANSTOWN, MONKSTOWN, MOSSLEY AND ROSTULLA.
FRASER AGNEW mbe UUP T. 07711 135267 E. fraser.agnew@ antrimandnewtown abbey.gov.uk
TOM CAMPBELL ALLIANCE T. 07595 978690 E. tom.campbell@ antrimandnewtown abbey.gov.uk
MARK COOPER DUP T. 07771 332108 E mark.cooper@ antrimandnewtown abbey.gov.uk
JULIE GILMOUR ALLIANCE T. 07796 950825 E julie.gilmour@ antrimandnewtown abbey.gov.uk
SAM FLANAGAN DUP T. 07984 037509 E. sam.flanagan@ antrimandnewtown abbey.gov.uk
STEPHEN ROSS DUP T. 07713 946038 E stephen.ross@ antrimandnewtown abbey.gov.uk
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CONTACT THE COUNCIL and Holiday Arrangements TUE
CIVIC CENTRES
WED
THUR
TUE
WED
24 DEC
25 DEC
26 DEC
31 DEC
1 JAN
Antrim
028 9446 3113
3
7
7
3
7
Newtownabbey
028 9034 0000
3
7
7
3
7
Allen Park
028 9448 1300
7
7
7
Closes 4pm
7
Antrim Forum
028 9446 4131
7
7
7
Closes 4pm
7
Ballyearl
028 9084 8287
7
7
7
Closes 4pm
7
Crumlin
028 9448 1973
7
7
7
Closes 4pm
7
Sixmile
028 9334 1818
7
7
7
Closes 4pm
7
Valley
028 9086 1211
7
7
7
Closes 4pm
7
Courtyard Theatre
028 9034 0202
7
7
7
3
7
Old Courthouse Theatre
028 9442 8331
3
7
7
3
7
Theatre at The Mill
028 9034 0202
7
7
7
3
7
Antrim Castle Gardens & Clotworthy House
028 9448 1338
3
7
7
3
7
Ballyclare Town Hall
028 9034 0139
3
7
7
3
7
Flax Gallery & Museum at The Mill
028 9034 0129
7
7
3
7
Pogues Entry
028 9448 1338
7
7
7
7
7
Sentry Hill
028 9083 2363
7
7
7
7
7
Whitehouse
028 9034 0129
7
7
7
7
7
LEISURE CENTRES
THEATRES
FACILITIES
Open 10am-1pm
RECYCLING CENTRES Opening times for recycling centres are available at antrimandnewtownabbey.gov.uk/recycling Craigmore (Randalstown)
028 9447 3813
3
7
7
3
3
Crumlin
028 9442 3640
3
7
7
3
3
Newpark (Antrim)
028 9442 8107
3
7
7
3
3
Bruslee
028 9034 0056
3
7
7
3
3
O’Neill Road
028 9034 0056
3
7
7
3
3
PARK WARDENS
7 CLOSED
3 OPEN
To report an incident in a park 028 9034 0275
COMMUNITY CENTRES Contact details for community Centres are available at antrimandnewtownabbey.gov.uk/ communitycentres
HOLIDAY BIN COLLECTION DATES Antrim Normal Collection Day
BIN COLLECTIONS
Wednesday 25 December
Check your bin collection day and public holiday collections at antrimandnewtownabbey.gov.uk/ binchecker
Thursday 26 December Friday 27 December
Please remember to leave your bin out for 7am on collection day at normal collection points. 34
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Newtownabbey
Actual Collection Day Friday 27 December
Saturday 21 December
Saturday 28 December
Friday 27 December
As normal
Saturday 28 December
Friday 3 January
Thursday 2 January
Thursday 2 January
As normal
Friday 3 January
Friday 3 January
As normal
Saturday 4 January
Wednesday 1 January
Contacts USEFUL NUMBERS Animal Welfare
028 2563 3134
Bryson Energy
0800 142 2865
Bus and Rail queries (Translink)
028 9066 6630
Citizens Advice (Antrim & Newtownabbey)
028 9590 6505
Education Authority
028 2565 3333
Electricity Faults & Emergencies (24 hours)
03457 643 643
Fallen trees (Department for Infrastructure)
0300 200 7893
Gas Emergency Response (24 hours)
0800 002 001
Hospitals Antrim Area Hospital Whiteabbey Hospital
028 9442 4000 028 9086 5181
Housing Executive Main Number (including grass cutting & graffiti) Repairs Line Housing Benefit
03448 920 900 03448 920 901 03448 920 902
Land Registry
0300 200 7803
Mapping (Land & Property Services)
0300 200 7804
Northern Health & Social Care Trust
028 9442 4000
REMEMBER: �nancial institutions, utility companies, law enforcement, HMRC, internet & telecoms providers or other public bodies:
Pest Control (Consult your phone directory) Rates (Property Rating & Valuation) TransportNI (previously Roads Service) Bus shelter vandalism/graffiti Cut roadside trees and grass verges Fallen trees Flooding roadway, footpath and blocked road gullies (24 hours) Road repairs (including potholes) Street lighting Traffic Watch NI Winter salting (24 hours)
0300 200 7801 028 9046 3250 028 9054 0540 0300 200 7891 028 9025 3000
• Will NEVER ask for payment in vouchers. • Will NEVER ask you to transfer money because your account is compromised.
• Will NEVER threaten you over the phone, by letter or email for not paying a fee.
0300 200 7893 0300 200 7899 0300 200 7893 0300 200 7893
Social Security Agency Antrim and Newtownabbey Offices: Benefits Freephone Employment Service
0800 022 4250 0300 200 7822
Telephone/Utility Boxes (BT fault)
0800 023 2023
Voting (Electoral Office)
0800 432 0712
Water (NI Water)
03457 440088
Flooding Incident Line (24 hours) Report your property is flooded or flooding
0300 200 0100
Flooding - Council owned property
028 9446 3113
Burst watermains and blocked sewers (Northern Ireland Water) (24 hours)
0345 744 0088
Overflowing rivers and watercourses (Rivers Agency)
028 9260 6100
Water pollution in watercourse (Northern Ireland Environment Agency)
0800 807 060
Consumerline (9.00 am to 4.00 pm)
0300 123 6262
Action Fraud
0300 123 2040
• Will NEVER threaten arrest if payment isn’t made immediately.
• Will NEVER ask for money for a ‘free gift’, ‘admin fee’ or as part of a promotion.
• Will NEVER ask to reveal your account security codes or online passwords in full.
• Will NEVER call out of the blue and ask for remote access to your computer or devices or to download software. • Will NEVER inform you about tax returns by email, text or voicemail.
ScamwiseNI nidirect.gov.uk/scamwiseni
PLEASE NOTE - The Council is NOT responsible for these services. We've listed some useful contacts to help you.
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FrI 6 Dec - Sun 22 Dec
4.30 - 9.30 pm
enchantedwinterGarden.com