System Design Report

Systems Design Pune- Public Bus Transport Service Guided by: Prof. Shakti Banerjee

PMPML Pune Mahanagar Parivahan Mahamandal Ltd (PMPML) is the public transport service provider for the city of Pune and Pune Metropolitan region, which includes areas surrounding Pune and Pimpri-Chinchwad.

Operational History PMPML was created following a merger between the Pune Municipal Transport (PMT) and Pimpri-Chichwad Municipal Transport (PCMT). Formerly, PMT was responsible for public bus operations in the Pune city limits and PCMT ran buses in the neighboring sister city of Pimpri-Chinchwad.

At present, the PMPML has a fleet of 1000 buses, transporting about 8,00,000 commuters daily. The organization runs buses in 376 routes across the Pune metropolitan limits, and has 10 bus depots and 20 major bus stations.

PMPML has a staff of 8610.

Bus Depots

Bus Stands

1 Swargate 2 Nerveer Tanaji Wadi 3 Kothrud 4 Katraj 5 Hadapsar 6 Marketyard 7 Punestation 8 Bhakti Shakti, Nigdi 9 Sant Tukaramnagar,Pimpri 10 Sadgurunagar, Bhosari

1 Katraj 35 Padmawati 2 Rajiv Gandhinagar 36 Sahakarnagar 3 Marketyard 37 Uppar Indiranagar 4 Hadapsar Gadital 38 Appa Balwantchowk 5 Mahatma Gandhi 39 Kondhawa Khurd 6 Ambedkar Udyan 40 Kondhawa Gate 7 Moledina Hall 41 Uruli Kanchan 8 Sasoon Road 42 Dapodi (Mantri Niketan) 9 Moledina Post 43 Nigdi 10 Jai Prakash Udyan 44 Chinchwadgaon 11 Petit Estate/Zunka Bhakar 45 Bhosari 12 Shivajinagar Station 46 Sangvi 13 Nerveer Tanaji Wadi 47 Alandi Darshan 14 Khadki Bazaar 48 Lohgaon 15 PMC Bhavan 49 Mhaskewasti 16 PMC Riverside 50 Pimprigaon 17 Congress Bhavan 51 Nigdinaka (Bhakti Shakti) 18 Dengalepul 52 Akurdi Railwaystation 19 Shaniwarwada 53 Masulkar colony 20 Shanipar 54 Gawhanewasti 21 Deccan Gymkhana 55 Sambhajinagar 22 Kothrud Depot 56 Rajgurunagar 23 Kothrud Stand 57 Guravpimpale 24 Warje Jakatnaka/Galindepath 58 Dehugaon 25 Warje Malwadi 59 Pimpri (Pune Mumbai Highway) 26 Swargate Busstand 60 Saswad 27 Swargate, Satararoad 61 Katraj (Sarpodyan) 28 Swargate Sinhgadroad 62 Vadgaon 29 Nehru Stadium 63 Talegaon Dabhade 30 Saras Baug 64 Vadgaon Sheri 31 PMC Petrolpump 65 Dhairygaon 32 Swargate Policeline/Jankihall 66 Vadgaon BK. 33 Bharati Vidyapith

Problem Issues No map or route info in the buses

No Signages

No Route Map

No Rate Cards

Over crowded buses

PMPML Issues

Out of date Website No Timing Schedule Only Marathi

Exisiting Infographics not visible

Site Visit: Hadapsar Bus Depot

Demographics Location

Gender ratio

Hadapsar is an eastern suburb in Pune City, Maharashtra, India. Hadapsar is also well known for two SEZs: Magarpatta city and Fursungi IT Park (SP Infocity) have given Hadapsar a new direction in IT and ITES. Hadapsar Bus Depot is a very crowded location as it connects the outskirts of Pune to the main city.

200-300 females

400-500 males

Per Hour : 25 buses in 7 Stops

Literacy ratio 80% Literate

20% Illiterate

Commuters Frequent

Daily Children

Locals Occasional

Out station

Senior Citizens College students

PMPML System Staff

Admin CMD MD CEO Traffic Manager Unit 1

Depot.

Manager

Sub.Traffic Manager

Departmental Statistical Officer

Asst. Depot.

Manager

Chief Accounts & Finance Officer

Default Enquiry Officer

Accountant Traffic Planning Officer

Statistical Officer

Accounts Manager

Chief Internal Auditor

Security Officer Administrative Officer

Sub. Administrative Officer

Law Officer

PMPML System Staff Time Keeper Depot Incharge Controllers Conductors Drivers

Admin

Scenario The mission of studying the Pune Bus System is to uderstand the daily issues and problems faced by the general public, who are regular or occasional passengers and also the exisiting working model of PMPML. In the current scenario there is a lack of proper information regarding various aspects of bus transportation.

By redesigning this system we would make public transport related information easily accessible and available to common citizens of Pune city, Pimpri-Chinchwad and surrounding areas.This information is not available easily at one place today, which causes confusion in the mind of passengers and they opt either for their own vehicles or other modes of transports such as auto rickshaw, six-seater etc.

We strongly believe that if this gap of information is filled and organized, many people would benefit from it making it easier to travel by buses.

Interviews

Task Analysis

Interviews with Admin

Incharge - Hadapsar Bus Depot (Lalu Ganpat Chavan , 48 years old) He is responsible for the smooth functioning of the daily operations at the Hadaspar Bus Stand. He allots duties and the bus numbers to the drivers, conductors and controllers.

Design Intervention The mission of studying the Pune Bus System is to uderstand the daily issues and problems faced by the general public, who are regular or occasional passengers and also the exisiting working model of PMPML. In the current scenario there is a lack of proper information regarding various aspects of bus transportation.

By redesigning this system we would make public transport related information easily accessible and available to common citizens of Pune city, Pimpri-Chinchwad and surrounding areas.This information is not available easily at one place today, which causes confusion in the mind of passengers and they opt either for their own vehicles or other modes of transports such as auto rickshaw, six-seater etc.

We strongly believe that if this gap of information is filled and organized, many people would benefit from it making it easier to travel by buses.

Inside The Bus Pictorgrams: Creating the pictograms that direct passengers towards the ladies seating, seating for handicapped or other Notices which are essential to know while travelling.

Helplline To create a helpline for the PMPML where any passenger could contact and find out any information regarding the Bus timings, route, price etc.

Destination Plates Again the Destination plates kept infront in the Buses facing outside in always in marathi, so there is a need to design such a plate which would incorporate both languages or designing a new system for the same would be needed.

Bus Guide( English Translation) The bus guide which has detailed routes and bus timings of PMPML has been published only in Marathi. It is majorly used by tourists or people who do not belong to the City. It is user firendly and direct in terms of Information but the Bilingual part is missing. Thus an english Translation is required.

Bus Stop Signages Creating the signages that help the passengers to navigate through the Bus Stop and find their exact Platform for a required destination.

Stand To create a structured Bus Stop Design which could incorporate the required information which would aid Passengers in travelling like Route Maps etc.

Route Map To create a proper space in the Bus Stop for the Route Map which everyone could access and easily find out the route and proper time taken by them to reach their destination.

Bus Stop Study

Bus Interiors Study

Bus Interiors Signage Study

Form & Shape Study

Prominent Shape Why These Shapes?

These bus shapes suggest the basic nature of a transportation system which is the sturdy and bold nature along with the softness on the edge symbolizing the utmost comfort a passenger needs while travelling.

Color Pallete

Font Exploration Why These Fonts ?

Information is the most important part of a customer and organization system which needs to be understood correctly and easily by every user.

The fonts thus explored for the Signages are LEGIBLE, HUMANISTIC, and Readable at all angles. San Serifs follow these properties of Typography, thus these font explorations in English are all San Serifs.

TYPOGRAPHY Font Selection

FRUTIGER ROMAN abcdefghijklmnopqrstuvwxyz 0123456789 FRUTIGER BOLD abcdefghijklmnopqrstuvwxyz 0123456789 Mangal Roman

कखगघङचछजझ�टठडढणतथदधनऩपफबभमयरऱलळवशषसह १२३४५६७८९

Mangal Bold कखगघङचछजझ�टठडढणतथदधनऩपफबभमयरऱलळवशषसह १२३४५६७८९

HADAPSAR BUS DEPOT हडपसर बस िडपो

Map

Decison Point

D

D

D

Decision Points D

PICTOGRAMS

Signages

Directional & Identification signage

SIGNAGES DIRECTIONAL SIGNAGE Readind Distance is 4-6 m Distance is 300-600 times the X Height

REGULATORY SIGNAGES

IDENTIFICATION SIGNAGE Identification: Signs Indicating Services and Facilities

BUS STOP DESIGN EXPLORATIONS

BUS STOP EXPLORATIONS

BUS STOP FINAL DESIGN

Bus Stop Comparison with Bus Dimensions

457.2 mm

FINAL BUS STOP DESIGNS

Side Views

Signages Directional & Spot

Final Application

Map Implimentations

Destination Plates in Buses

> Research Methodology

Learnings

> Troubleshooting > Drawing inferences from the problems of the users by logical analysis. > Team work > Understanding the environemnt of an industry and its interaction with the

environment

THANK YOU

Group:

Ankit Awasthi

Divya Bhargava

Yamini Gupta

Graphic Design PG-semester-4

MIT Institute of Design