SERVICE DESIGN TOOL: BLUEPRINT
PERSONAL COMPUTER / INTERNET WEBSITE
CUSTOMER ACTIONS
THE USER VISITS THE WEBSITE FITMYJOB. HE CLICKS ON THE “ABOUT” BUTTON AND LEARN HOW THIS SERVICE WORKS.
INTERNET WEBSITE / ACCOUNT REGISTRATION PAGE
HE PROCEED TO REGISTRATION THROUGH THE BUTTON: “I AM A CREATIVE” OR “I AM A COMPANY” AND THEN “REGISTER”.
HE CREATES AN ACCOUNT WITH PRIMARY INFORMATION OF NEW USERNAME AND PASSWORD
HE PROCEDES TO LOGIN USING HIS PASSWORD CONFIRMED
WEBSITE CONNECTION / BEHANCE, DRIBBLE, PINTEREST, VIMEO, YOU TUBE, P WEBSITE
WEBSITE CONNECTION / API’s
USER FILLS THE PROFILE ACCORDING TO PROJECT WORKS, ISPIRATIONS WITH HIS PERSONAL STYLE, USING HIS EXISTING ACCOUNT IN A VERY EASY WAY
USER CONFIRMS WEBSITE AUTOTAGS THEN CLICKS AND CONTINUE TO NEXT IMAGE UPLOADING UNTIL COMPLETION
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HE COMPLETES WEBSITE AND SAVE CHANGES
E-MAIL ACCOUNT
SMARTPHONE NOTIFICATION / E-MAIL ACCOUNT
AFTER FEW DAYS USERS RECEIVES A NOTIFICATION ABOUT MATCHES RECOMMENDED
(FOR DESIGNERS) - USER RECEIVES NOTIFICATION IN THE EMAIL: “YOU HAVE BEEN SELECTED AS ONE OF THE BEST CANDIDATES FOR THE COLLABORATION” (FOR COMPANIES) - USER RECEIVES NOTIFICATION IN THE EMAIL: “THERE ARE TEN VALID CANDIDATES SELECTED FOR YOUR NEEDS”
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THU
SAT
FRI
CALENDAR
SUN
USERS REPORTS WHAT ARE THE PREFERRED DATESFOR AN INTERVIEW
WEBSITE / PERSONAL PAGE
IN THE FIXED DAY, USERS ACCESS TO PERSONAL PAGE PROFILE AND CONNECTS WITH SKYPE ACCOUNT DIRECTLY FROM THE WEBSITE PAGE - SO THE INTERVIEW CAN START
WEBSITE CONNECTION / SKYPE
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WEBSITE NOTIFICATION / EMAIL NOTIFICATION
THE CONVERSATION GOES ON BETWEEN THE USERS VIA SKYPE
AFTER A FEW DAYS THE COMPANY COMMUNICATES TO THE DESIGNERS INTERVIEWED THE POSITIVE OR NEGATIVE OUTCOME OF THE INTERVIEW
THE SKYPE CALL TAKES PLACE
CHOICE IS COMMUNICATED TO DESIGNERS BY NOTIFICATION
PHONE CALL
USERS COMBINED GETS IN TOUCH USUALLY WITH PHONE CALLIN ORDER TO DEAL AN AGREEMENT
INTERNET WEBSITE / FEEDBACK FIELD
PROFESSIONAL COLLABORATION STARTS, THEREFORE IT IS NOTED THE CONDITION “OCCUPIED” IN THE WEBSITE PROFILE OF USERS
WHEN COLLABORATION ENDS USERS LEAVES A FEEDBACK ABOUT THE EXPERIENCE
FRONT ACTIONS (FRONT STAGE)
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WEBSITE INTERFACE EXPLANATORY ABOUT THE SERVICE FUNCTIONS
INTERFACE OF ACCOUNT COMPILATION IS COMPILABLE THROUGH FEW TABLES
PASSWORD AND USERNAME REGISTERED
ACCOUNT ASSIGNED IS NOW VERIFIED AND ACCESSIBLE
DIRECT CONNECTION TO BEHANCE DRIBBLE PINTEREST VIMEO
TAGS ASSIGNED WITH BUTTON “DELETE” OR “CONTINUE” IN ORDER TO CONFIRM CORRECT TAGS
MATCHING RESULTS CAN BE VISUALIZED BY THE USERS COMBINED AND PROCEED TO THE NEXT STEP
SENDING NOTIFICATION THROUGH E-MAIL TO DESIGNERS AND COMPANIES
LINK TO THE CALENDAR POSSIBILITY TO CHOOSE THE DATE FOR AN INTERVIEW
SIGNAL ACTIVATED
SELECTED DESIGNERS FROM COMPANY CAN COMMUNICATE THAT THE MATCH HAS BEEN SUCCESSFULL
COMPILING RESULTS REPORTED
BACK ACTIONS (BACK STAGE)
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COMPLETE PROFILE IS REGISTERED IN THE DATABASE - PICTURES ARE PROCESSED AND GROUPED THROUG TAGS
internal interaction line
SKIMMED MATCHES DONE READY TO BE PROPOSED TO USER
SKYPE PLATHFORM ON CONNECTS THE TWO USERS
SUPPORT PROCESSES
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DATA RECORD
DATA ASSIGNED TO A SPECIFIC ACCOUNT
AUTOTAG SOFTWARE API’s DETECTS TAGS ON IMAGES
ASSIGNS TAGS AUTOMATICALLY - SMART LEARNING AS IT IS USED
SOFTWARE MATCHES COMPATIBLE USERS THROUG TAGS IN COMMON
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COMPATIBILITY FOUND STARTS THE SKIMMING PROCESS TO SELECT THE MOST COMPATIBLE PROFILES
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DAY MARKED REGISTRATION
RECORDING RESULTS REPORTED