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Back to the future
Co-op has unveiled its concept of ‘quick convenience’ as it expands its delivery service.
The Co-op is introducing the next step in its roll-out of what it calls ‘quick convenience’ by becoming the first supermarket to launch walking deliveries and expanding its use of robots.
WHAT’S THE CONCEPT? As the retailer aims to grow its online
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business in 2022 by a further 50% to £300m, the move is expected to help expand its online services. Following successful trials in Cornwall, walking deliveries will be offered from 200 stores this year to include smaller towns and rural villages, often considered ‘offline’ by other rapid home delivery providers.
What’s more, the retailer is partnering with Starship Technologies to introduce its home delivery robots in Cambridge – following a successful trial in Milton Keynes and Northampton.
WHY WALKING DELIVERIES? Co-op takes pride in its footprint in local communities and that might just
