January 2024 Apartment News Magazine by Apartment Association of Orange County

Apartment News Proudly Serving the Rental-Housing Industry Since 1961

VOL. LXIV • January 2024

New Year, New Home. AAOC is moving to Anaheim. See Page 23

In This Issue Engaging Professionals: A Strategic Playbook.........................24 Federal Advocacy Outlook: Washington Heads into 2024 .......28 Property Owners Deserve Equality: Rethinking AB 1482.........32 2024 Apartment Housing Outlook..........................................34 Pulse on the Marketplace.......................................................38 Holiday Party Recap...............................................................40

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Apartment News Proudly Serving the Rental-Housing Industry Since 1961

VOL. LXIV • January 2024

Contents AAOC Education & Events

Departments

5 CRHP Spring Program

4 President’s Message — Navigating Bumpy Roads

13 Human Trafficking

6 Sacramento Report — A Refresher on Pets, Service Animals, Support Animals and More

19 SB 721 Balcony & Deck Inspection 37 Riverside MultiFamily Mingle 47 Death in the Rental Unit and More 49 2024 Trade Show & Conference

12 Orange County Legislative Watch — A Difficult Year? 14 Legal Corner 16 Dear Maintenance Men

75 WelcomeHomeOC

22 Cover Your Assets — 2024 Real Estate and Rental Markets to Look Similar to 2023

Features

54 The Benefits of AAOC Membership

24 Engaging Professionals: A Strategic Playbook

55 Welcome New Members

By Timothy Gorman

28 Federal Advocacy Outlook: Washington Heads into 2024 By Greg Brown and Nicole Upano 32 Property Owners Deserve Equality: Rethinking AB 1482 By Mercedes Shaffer

34 2024 Apartment Housing Outlook By Paula Munger

56 Supplier Corner — Brennan Law Firm 57 Supplier Directory 61 Supplier Contact Index 74 Advertisers’ Index — Category 76 Advertisers’ Index — Alphabetical

38 Pulse on the Marketplace 40 Holiday Party Recap

Apartment News is the official publication of the Apartment Association of Orange County. Apartment News (ISSN 0747-3435) is published monthly for the apartment-house industry. It is published at 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701; (714) 245-9500. Subscription rate for nonmembers is $40 per year. Copyright 2024 by Orange County Multi-Housing Service Corporation. All rights reserved.

Postmaster: Send address change to: 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701. Second-class postage paid at Garden Grove, California.

January 2024

www.aaoc.com

Apartment News

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January 2024

JANUARY

1 - New Year’s Day

14 - CRHP (Spring) #2

Monday, Office Closed

Wednesday, 8:30–12:30 pm, Online, See Page 5

8 - Intellirent Screening & Marketing

15 - Trade Show Boot Camp

Monday, 10–11 am, Online

Thursday, 9–10 am, AAOC Office

10 - General Membership Meeting

19 - President’s Day Holiday

Wednesday, 7–9 pm, Santa Ana Elks Lodge

11 - Forms Webinar

Monday, Office Closed

22 - Detect Fraud, Decrease Evictions

Thursday, 6–8 pm, Online

Thursday, 10–11 am, Online

15 - Martin Luther King Day

27 - Mold & Asbestos: Dealing with the Dangerous Duo

Monday, Office Closed

Tuesday, 10–11:30 am, Online

16 - Human Trafficking

28 - CRHP (Spring) #3

Tuesday, 10–11 am, Online, See Page 13

Wednesday, 8:30–12:30 pm, Online, See Page 5

16 - Board of Directors Meeting

29 - Lunchtime Learning

Tuesday, 6 pm, Online

Thursday, 12–1 pm, Online

17 - SB 721 Balcony & Deck Inspection Wednesday, 1 pm, AAOC Office, See Page 19

29 - Welcome Home OC

MARCH

6 - CRHP (Spring) #4 Wednesday, 8:30–12:30 pm, Online, See Page 5

Monday, 10–11 am, Online, See Page 75

13 - CRHP (Spring) #5

30 - Death in the Unit (BioSoCal)

Wednesday, 8:30–12:30 pm, Online, See Page 5

Tuesday, 10–11 am, Online, See Page 47

19 - Board of Directors Meeting

FEBRUARY

Tuesday, 6 pm, Online

7 - General Membership Meeting

20 - CRHP (Spring) #6

Wednesday, 7– 9 pm, Santa Ana Elks Lodge

7 - CRHP (Spring) #1

Wednesday, 8:30–12:30 pm, Online, See Page 5

27 - CRHP (Spring) #7

Wednesday, 8:30–12:30 pm, Online, See Page 5

8 - Riverside County Multifamily Mingle

Wednesday, 8:30–12:30 pm, Online, See Page 5

28 - AAOC Trade Show & Conference

Thursday, 5:30–8 pm, Corona, See Page 37

Thursday, 9–3 pm, OC Fair & Event Center, See Page 49

13 - Board of Directors Meeting Tuesday, 6 pm, Online

Apartment News Published by the Orange County Multi-Housing Service Corporation, a subsidiary of the Apartment Association of TheOrange Resources You Want — The Representation You Need — Since 1961 County. 525 Cabrillo Park Drive, Suite 125 Santa Ana, CA 92701 (714) 245-9500 • Fax (714) 245-9505 • www.aaoc.com Executive Director – David J. Cordero Editor in Chief – David J. Cordero n Advertising & Media Sales Director – Debbie M. DiBernardo n Design & Production – Dave Moeller/Graphic Angles n Printing – Sundance Press n n

The contents of the Orange County Apartment News may not be reproduced without written permission. The opinions expressed in any article in the Orange County Apartment News are those of the author and do not necessarily reflect the viewpoint of the Apartment Association of Orange County or Apartment News. This publication is designed to provide accurate and authoritative information in regard to the subject manner covered. It is provided with the understanding that the publisher

is not engaged in rendering legal, accounting or other professional service. If legal service or other expert assistance is required, the services of a competent person should be sought. Publisher disclaims any liability for published articles, typographical errors, production errors or the accuracy of information provided herein. While Orange County Apartment News makes efforts to ensure the accuracy of information provided herein, publication of advertisements does not constitute any endorsement or recommendation, expressed or implied, of the advertiser or any products or services offered. We reserve the right to reject any advertising or editorial copy. NOTE: Unless stated otherwise permission to reprint magazine articles is granted on the condition that full credits are given to the author or to other sources and to Apartment News.

MISSION STATEMENT To promote, protect and enhance the rental housing industry by providing programs and services that enable our members to operate successfully, and by supporting our members’ interests legislatively in order to preserve private property rights.

January 2024

BOARD OF DIRECTORS Officers

President First Vice President n Second Vice President n Vice President Legislative Council n Treasurer n Secretary n Sergeant at Arms n Immediate Past President n n

Directors

Christine Baran Alan Dauger n Craig Kirkpatrick n

Directors Emeriti

Ronald Berg Vicki Binford n David A. Cossaboom n Nicholas Dunlap

Amy Fylling Laurel Dial Julia Araiza Stefanie Koslosky Frank Alvarez Nathan Poth Rick Roshan

Stephen C. Duringer Jerry L’Ecuyer n Nick Lieberman n Edward Masterson

www.aaoc.com

John Tomlinson Randy Combs Denise Arredondo

Apartment News

PRESIDENT’S MESSAGE B y J ohn T omlinson P resident

Navigating Bumpy Roads

n December 14th, I attended the Chapman University Economic Forecast, hosted by esteemed President Emeritus and Professor of Economics James L. Doti. Much of my commentary here is derived from that forecast and Volume 42, Number 1 of the Economic & Business Review, dated December 2023. Nationally, projected economic growth—as opposed to contraction— has been spurred by a sharp increase in

fiscal stimulus spending. A quick Google search found the following definition, “…Keynesian economists would advocate deficit spending on labor-intensive infrastructure projects to stimulate employment and stabilize wages during economic downturns.” A page straight from the Keynesian economic playbook. The problem is investment in new infrastructure projects is far from evident here in southern California. A fact that I, like many of you, are harshly reminded of during each commute of our region’s aging and pothole-ridden roads and highways. As many of you likely know, and not likely exclusively due to potholes, here in Orange County, approximately 50,000 residents have exited—moved from the county—between 2018 to 2022. “At a current ratio in the County of 2.83 person per occupied housing unit, a net outflow of 43,000 people is equivalent to releasing about 15,000 housing units to the existing supply.”

Do you know… AAOC has continually fought and prevailed against Rent Control in Orange County since 1961? 4

Apartment News

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January 2024

Coupled with the resetting of many variable interest rate loans and rent increase caps, this mass exodus forebodes an uncomfortable path forward for rental housing owners and investors. While we as owners and operators can’t always completely shield ourselves from the macro-economic future, what we can do is make sure we are more operationally efficient and forwardthinking in our management philosophies and approaches. So, to kick off 2024, in preparation of what are likely tough roads forward, the Apartment Association of Orange County already has a slew of educational opportunities and networking events scheduled that will help to broaden and brighten your horizons. Upcoming events that you surely won’t want to miss in January include two webinars, “New AAOC Operational Forms For 2024: Learn How and When to Use Them” and “Death in the Rental Unit…and More.” Please be sure to visit www.aaoc.com for a listing of the many enriching and informative offerings already on the schedule. Wishing you and yours a happy and prosperous New Year! Yours truly and respectfully,

John A. Tomlinson

Certified Rental Housing Provider E D U C AT I O N P R O G R A M

Take Your Career to the Next Level! — Spring 2024 Program — Wednesdays February 7–April 24, 2024 8:30 a.m.–12:30 p.m.

Members: $595 Non-Members: $695 Registrations must be paid in full by Friday, February 2, 2024. No refunds after this date.

This 11-week comprehensive training course is perfect for both new and experienced rental-housing providers. If you are an Apartment Owner, Resident Manager, Regional Property Supervisor, or Operations Team Member, this class is for you! Our instructors are industry leaders and seasoned professionals who will equip you with the knowledge and tools that will help you grow and thrive.

Course Topics Include: • Residential Property Management • Property Marketing Analysis & Strategies • Property Maintenance • Leasing Techniques & Renting to Qualified Residents • Legal Issues Affecting Landlords & Tenants • Human Resources • Fair Housing & Government Standards • Employee Development • Financial Management & Budgeting • Liability, Emergency & Crime Management • Insuring & Protecting Your Community

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Apartment News

SACRAMENTO REPORT B y R on K ingston

A Refresher on Pets, Service Animals, Support Animals and More

ecent changes in law regarding pets and assistance animals strongly suggest that property owners and their agents refamiliarize themselves with what can be asked for and what to stay away from asking. Legal consequences can be significant should property owners/agents not follow the law. In our judgement, occupation of animals on the property is rapidly increasing and tenants are becoming quite familiar with the laws. The ever-present question is: Do you know the pet and assistance animal laws? If not, please read this article. First, we must provide the definitions for reference and further understanding.

Definitions • Assistance Animals—include service animals and support animals. • Service Animals—are animals trained to perform specific tasks to assist individuals with disabilities; and may be trained by a professional or the individual with the disability. Service Animals may include Guide Dog/Animal, Signal Dog/Animal, Service Dog/Animal, Miniature Horse, Service Animals in Training. • Guide Dog/Animal—is a dog or other animal trained to guide a blind individual with low vision. Guide Dogs/Animals are trained by a licensed individual.

• Signal Dog/Animal—is a dog or other animal trained to alert a deaf, or hard-of-hearing individuals to intruders or sounds. • Service Dog/Animal—is a dog or other animal individually trained to the requirements of an individual with a disability, which may include minimal protection work, rescue work, pulling a wheelchair, or fetching dropped items. • Service Animals in Training— includes a Guide Dog/Animal, Signal Dog/Animal, and a Service Dog/ Animal being trained by individuals with disabilities, persons assisting individuals with disabilities, or authorized trainers. • Support Animals—are animals that provide emotional, cognitive, or other similar support to an individual with a disability; AKA comfort animals or emotional support animals; and do not require training. • Emotional Support Animal— means an animal that provides emotional, cognitive, or other similar support to an individual with a disability, and that does not need to be trained or certified. • Emotional Support Dog—means a dog that provides emotional, cognitive, or other similar support to an individual with a disability, and that does not need to be trained or certified.

• Disability—means, under California law, a mental or physical disability that requires a “limitation” upon a major life activity; and may include HIV/AIDS, hepatitis, epilepsy, seizure disorder, diabetes, clinical depression, bipolar disorder, multiple sclerosis, and heart disease. • Mental Disability—means having any mental psychological disorder or condition, such as intellectual disability, organic brain syndrome, emotional or mental illness, or specific learning disabilities, but does not include sexual behavior disorders, compulsive gambling, kleptomania, pyromania, or psychoactive substance use disorders resulting from unlawful use of controlled substances. • Physical Disability—means having any physiological disease, disorder, condition, cosmetic disfigurement, or anatomical loss that affects one or more body systems: neurological, immunological, musculoskeletal, special sense organs, respiratory, including speech, organs, cardiovascular, reproductive, digestive, genitourinary, hemic and lymphatic, skin, and endocrine. • Common Use Areas—means rooms, spaces, or elements inside or outside of a building that are made available for the use residents of a building or the guests thereof, Sacramento — continued on page 8

Apartment News

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January 2024

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Apartment News

and animal behavior that may constitute a nuisance, so long as the conditions do not interfere with the normal performance of the animal’s duties.

Sacramento — continued from 6 which may include: hallways, lounges, lobbies, laundry rooms, refuse rooms, mail rooms, elevators, parking areas, garages, pools, clubhouses, dining areas, physical fitness areas or gyms, play areas, recreational areas, and passageways among and between buildings. • Public Use Areas—means interior or exterior rooms or spaces of a building that are made available to the general public, which may be provided at a building that is privately owned. And now, the general discussion.

Equal Access • Tenants, occupants, and invitees are permitted to have assistance animals in all dwellings, common use areas, and public use areas. • Tenants with assistance animals shall not be required to pay any pet fee, additional rent, or other additional fee, including additional security deposit or liability insurance in connection with the assistance animal. • An individual may have more than one assistance animal. • No breed, size, or weight limitations may be applied to an assistance animal except for a miniature horse, which is subject to restrictions under the ADA.

Restrictions • Individuals with assistance animals may be required to cover the costs of repairs for damage caused by the assistance animal, other than ordinary wear and tear. • Reasonable conditions may be imposed on the use of an assistance animal to unsure it is under the control of the individual with a disability, such as waste disposal

Apartment News

• An assistance animal need not be allowed if the animal constitutes a direct threat to the health or safety of others or would cause substantial physical damage to the property of others. If a court of law has made a final determination that a dog is a “potentially dangerous dog” or a “vicious dog” it shall be presumptively considered to pose a direct threat to health or the safety of others. • An individual with a disability shall ensure the dog is on a leash and tagged as a guide dog, signal dog, or service dog by an ID tag by the county clerk, animal control department, or other agency as defined. • Denying reasonable accommodations may occur if the accommodation would constitute an undue financial and administrative burden or a fundamental alteration of its program, or if allowing the accommodation would constitute a direct threat to health and safety of others or would cause substantial physical damage to the property of others.

Interactive Process by Owner/Manager

If a person considering the accommodation or modification believes they do not have sufficient information to establish either that a disability exists or the nature of the disability related need for the accommodation, or if the nexus between the disability and the requested accommodation is not clear, the person considering the request for accommodation must seek clarification or additional information. If the renter requesting the accommodation unreasonably fails to provide relevant information that was requested, it may be considered grounds for denying accommodation request.

www.aaoc.com

January 2024

Questions/Documents Permitted to Be Asked/Required of Renter—Re: Service Animal Accommodation 1. Are you an individual with a disability? 2. What is the disability-related task the animal has been trained to perform?

Questions/Documents Permitted to Be Asked/Required of Renter—Re: Support Animal Accommodation 1. Please provide the Support Animal Certification that assesses that describes the relationship between the individual’s disability and how the requested accommodation is necessary to afford the individual with a disability equal opportunity to use and enjoy a dwelling or housing opportunity. 2. Please provide documentation that establishes a client-provider relationship with you for at least 30 days regarding your need of an emotional support dog.

Questions/Documents Permitted to Be Asked/Required of Renter—Re: Service Animals and Support Animals Accommodation 1. What is your Assistance Animal (‘s’) name? 2. Please provide two (2) recent photos of your Assistance Animal, so that management may return your Assistance Animal in the event of an emergency, natural disaster, or separation. 3. To ensure the health and safety of others, please provide your Assistance Animal(‘s’) current vaccinations: Types? Expiration Dates? *Please note you are under a continuing duty to maintain current vaccinations and provide immediate updates to management when any vaccination expires. Sacramento — continued on page 10

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Apartment News

sidering it does not know about it before the request was made.

Sacramento — continued from 8 4. the case of an emergency, please provide your Assistance Animal’s veterinarian. Name? Business Name? Address? Telephone Number? 5. If your Assistance Animal’s veterinarian is closed at the time of an emergency, please provide your preferred Veterinarian Emergency Clinic or Center. Business Name? Address? Telephone Number?

Questions/Documents Permitted to Be Asked/Required of Renter If Disability Is Not Apparent or Known • Known—means that the person(s) considering the request is personally aware of the disability of the need for the accommodation or modification. • Apparent—means that either the disability or the need for the accommodation or modification is obvious, although the person con-

Apartment News

If disability is known, but requested accommodation is not readily apparent or known, ask the following: 1. Describe the needed accommodation or modification. 2. Describe how the relationship between your disability and how the requested accommodation or modification is necessary to afford you with a disability equal opportunity to use and enjoy a dwelling or housing opportunity.

If disability is not readily apparent, ask the following: 1. Are you a person with a disability? 2. Provide documentation confirming you are a person with a disability, without describing what the disability is. You may provide receipt of disability benefits, a statement

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January 2024

by a medical profession, your health care provider, a peer support group, In-Home Supportive Services, Supported Living Services, or by any other reliable third party who knows about your disability, such as a care giver, which may include a relative. (Do not provide a diagnosis, medical records, medical history anything relating to the severity of your disability, or any other health related information.) 3. (self-certification methods can also be used by having the individual with a disability sign under penalty of perjury. “I, _________________, do hereby confirm that I am an individual with a disability pursuant to Civil Code section 51, subdivision ©(1); Government Code section 12926, subdivision (j)(m); and/or Government Code section 12926.1, subdivision ©” Sacramento — continued on page 18

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Apartment News

ORANGE COUNTY LEGISLATIVE WATCH B y C hip A hlswede , V ice P resident of E xternal A ffairs

A Difficult Year? “Man... the legislature was HARD on you guys this year.” So said a friend of mine, recently, who sits on the Democratic Party of Orange County’s Central Committee. “They were?” I questioned. “Yeah, man...I looked at some of the legislation they passed on apartment owners, and it was BRUTAL!” I honestly thought 2023 was not that bad of a year compared to where it started last January. I mean, we were facing a world where credit checks were going to be illegal, you needed to give a year’s notice to do a rehabilitation, and somehow, we needed to teach landlords what the caste system was to prevent them from discriminating based off it. I mean, in no way do I think we should discriminate based off the caste system, especially when so few people in America have even a remote idea what it is—let alone understand how to implement discrimination based off it. In 2023, we managed to beat all of that back. And that is before we got into the “housing is a human” right stuff. 2023 was not a year where we went unscathed (I’m not sure there has ever been a year like that) but overall, we beat back many massive issues. “Have you looked at housing legislation much in the past?” I asked my friend. “No, I was just paying attention to some of it because we are friends.” he replied. I explained, “Ahhh. Well, that explains it. Yeah, it was not an easy year for us, but given the circumstances it was not

Apartment News

terrible by our standards.” “It wasn’t?” And that is when it hit me. Our industry is largely unseen—and the compounding impact of legislation, year-after-year, gets forgotten. Remember when a lease agreement was one page? Remember when there was no rent control in Orange or Riverside Counties? Remember when there was not an addendum for every issue possible? Remember when the courts heard the interests of owners? We have lived through eras where: – Legislation was introduced to require 180 days to evict a tenant. – The state wanted to charge landlords to create eviction databases. – Inspection fees ran rampant throughout every government entity. Now, let’s look at the most recent difficult era for rental property owners: 2019—AB 1482 is signed into law, establishing rent caps statewide 2020—Rent & eviction moratoriums implemented nationwide 2021—Rent control waves hit numerous cities statewide 2022—Eviction moratoriums extended in many California counties 2023—Local municipalities looking for inspection fees, restrictions on rehabilitations, and rent registries

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January 2024

This represents five years where the government has repeatedly placed hardships upon rental property owners that has only compound other issues. They said— “We are going to limit your income, protect your tenants from paying rent, prevent you from collecting rent, prevent you from legal recourse to recover what you’re owed, and we are going to place additional burdens on your operation and charge you for them.” But the average person does not see any of that. Including active, intelligent, concerned members of the political structure that oversees all of this. So, what can we do in 2024 to reverse this trend? The good news is—clearly people are taking notice. That is a good thing. But we need to tell them more. We need to share our story. The city of Santa Ana does not reverse its direction without seeing the dangers ahead—so let us tell them. The city of Buena Park does not change course without hearing about better solutions—so let us show them. The state of California does not ease up on their attacks on property owners without seeing the reality that property owners face every day—so let us make them aware. Share your stories with us—both heart-warming experiences where you helped a tenant—and the heartwrenching stories where your tenants Watch — continued on page 20

Human Trafficking: How to Identify the Signs and Take Action. No community is immune to human trafficking and it often hides in plain sight. Labor trafficking victims can be found working as domestic servants inside private homes or businesses, and the commercial sex trade can be found both in public spaces as well as online, with encounters occurring in hotels/motels, massage parlors, and residential brothels in any neighborhood. It could be happening right under your nose—in your own rental community. January is Human Trafficking Awareness Month. This webinar will help rental housing providers gain a deeper understanding of the complexities of this modern-day slavery and the vital role they can play in raising awareness and helping stop these crimes.

Topics will include: • What is human trafficking

• Human trafficking in Orange County

• Indicators for human trafficking

• How to report suspicious activity

• Human trafficking offender/victimology

Presenter:

Corrine St. Thomas

Tactical Analysis Unit Supervisor Orange County Intelligence Assessment Center

Date: Time: Location: Cost:

Tuesday, January 16, 2024 10 a.m. Zoom Webinar Free

www.aaoc.com

Apartment News

LEGAL CORNER B y M ichael A. B rennan , E sq . B rennan L aw F irm

Questions & Answers My wife and I own a small 7-unit building that we lived in for a few years before purchasing our home nearby. I’m pretty “hands on” so I’m at the building quite a bit. The other day I saw the son of one of my tenants ride on to the property on one of those new electric scooters you see everywhere. He took the scooter into their apartment and left the door open while he set his things down. When I looked inside the unit, I noticed that the area of the wall he leaned the scooter up against was covered in black marks from the tires and the carpet beneath it was filthy. His mom was home so I asked her about the situation and she simply told me that she will clean the carpets and repaint if she ever moves out. No sooner had I finished that conversation than I noticed another tenant riding the same type of scooter and taking it into her apartment. I can only imagine that the same kind of damage is occurring in her apartment. Is there anything I can do about this? Am I able to prohibit tenants from keeping electric scooters in their apartments?

Landlords in California are well served by paying attention to this trend; it’s not going away. In furtherance of the governments’ desire to cut carbon emissions and enact “clean energy” strategies, new laws are being drafted and implemented that promote a greater use of these types of small, electric vehicles by the general population. To promote that trend, landlords in California are prohibited from preventing tenants from storing and recharging electric mobility devices in their units. Each household is permitted to store and charge one personal “micro-mobility device” for each occupant within the rental unit. There are two exceptions to the law that allow a landlord to prohibit the storage of the vehicles. The first allows a landlord to require the vehicles to comply with the specific safety standards published by UL (Underwriters Laboratory) before they can charge the vehicle in their unit. The second exception allowing a landlord to prohibit such devises

in the unit is where a landlord provides “secure, long term storage” for such vehicles somewhere on the property. This exception is likely infeasible for most small property owners though, since it requires the landlord to provide a secured area that is protected from rain and provides a standard electric connection for each “micro-mobility device” that will be stored and charged in that area. Obviously, the more tenants you have, the larger the storage area will have to be and the greater number of outlets you will need to provide. With regard to the damage to the paint and carpet, I suggest you document the situation in writing and remind them that they have an obligation to maintain the property under both the lease and the law. Consider adding a provision to your rental agreement requiring tenants to pay for the replacement of any carpet damaged to a point that requires its replacement. Of course, if the degree of damage becomes unreasonable, you can terminate the tenancy for damage to the premises. My wife and I recently watched a webinar of yours and, if I heard you correctly, you stated we are no longer able to use a credit report when screening applicants. Is that true? That seems a bit crazy to me. How are we supposed to determine the risk associated with someone applying to rent from us?

While it is true, it appears you may have heard only a portion of the discussion.

Apartment News

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January 2024

The good news is that the law to which you are referring does not apply to every applicant. Rather, the law currently applies only to those applicants receiving government subsidies, such as Section 8. Moreover, the law simply requires you to allow the applicant to produce some verifiable, alternative evidence of their ability to pay their portion of the rent. Some examples would be bank records, verifiable evidence of government benefits, pay stubs, etc. Notwithstanding this law, you are still permitted to verify the applicant’s employment, landlord references, and their identity. But be careful. I anticipate the limitation on screening tools will spread, as the reality of a basic living wage sets in and more people begin receiving government subsidies in the coming years. I’m a small “mom & pop” landlord, but I have several friends who own a significant number of residential rentals. One of my

friends recently asked me what I intended to do about upcoming “Clean Energy” laws and, admittedly, I had no idea what he meant. Sure, I’m familiar with the “Green Movement” and the concept of “clean energy”, but I had no idea what he meant, until he told me that California is trying to force owners of rental properties to remove all natural gas appliances from buildings and go all electric. Is that true? Can they do that? How are landlords supposed to pay for such an “upgrade” while the government is implementing rent control all over the place?

California is, in fact, developing laws which are intended to increase energy efficiency in new and existing buildings. I encourage landlords to research the Clean Energy movement and stay abreast of its trajectory, especially as it applies to the residential rental industry. As these laws develop, they will require landlords to reduce the use of fossil fuels and increase energy efficiency. While the discussion on requiring landlords

to go “all electric” hasn’t yet been put into an enforceable law, it’s likely closer than we think. However, based on an article I recently read the movement may be slowed down be the tenants’ rights organizations. Specifically, the article raised the potential for such mandates to create significant “tenant displacement” as landlords utilize “substantial remodel” laws to vacate entire buildings as they upgrade to the new “clean energy” systems and appliances. The author called such moves by landlords “renovictions”. Cute. Stay tuned. This is not going away, and you can bet the legislators will try to prevent displacement while, simultaneously, forcing landlords to upgrade their buildings. Will you please explain the recent law that passed requiring me to give a disabled tenant another unit if they have “mobility issues”? Legal Q & A — continued on page 20

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DEAR MAINTENANCE MEN

B y J erry L’E cuyer & F rank A lvarez

Dear Maintenance Men:

What should I look for on my property to help keep my residents safe and my insurance costs down? My insurance company sends an inspector each year and I want to keep my building in compliance. How do I keep both my residents safe and the insurance company happy? Pat

Dear Pat:

Every owner should review their buildings and note issues of concern. Preventive maintenance is the least expensive form of maintenance you can do for your property. Below is a list of items to look at that an insurance company will consider when performing an inspection.

Exterior items to review and repair: 1. Balcony picket spacing and horizontal climbing hazards. The spacing of the pickets should be no more the 4 inches on-center and any decorations welded to the balcony railings which may allow a child to climb over the railing needs to be removed. 2. Sidewalk, balcony and driveway cracks, bumps, and uneven trip hazards. Fill all cracks, remove bumps, uneven pavement, and asphalt deterioration. 3. Peeling paint around the building. 4. Graffiti anywhere on your building.

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5. Dirty trash area, graffiti on the trash bin. 6. Trash and papers lying around your property. 7. Missing or torn window screens and broken windows. 8. Exterior water leaks, causing slip and fall hazards. 9. Roof in poor condition. 10. Loose rain gutters. 11. Water heater straps. 12. Dirty laundry rooms. 13. Oil in the parking areas 14. Mold or any area of potential moisture problems. 15. Electrical extension cords (in between laundry room to garages/ units etc.)

Interiors: 1. Dirty units. 2. Torn carpets. 3. Furniture in front of the wall heater. 4. Non-working wall heaters. 5. Water leaks in the kitchen or bathroom 6. No shower door or curtain. 7. Broken blinds or torn drapes. 8. Out of control tenants.

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January 2024

9. Water-stained ceilings. 10. Holes in walls or doors. 11. Mold or any area of potential moisture problems. 12. Unidentified electrical circuits in sub or main panels. The above list is only partial, and many other items can be added. The insurance company is looking for obvious defects and proof of proper management of the building. Many of the above items, such as paper on the ground or tenant’s cleaning habits, are an indication of good or poor management and a source of liability to the insurance company. A well-maintained building would also translate into better, higher paying residents with a lower turnover rate.

Dear Maintenance Men:

Our residents are complaining that the laundry room dryer is not drying the clothes in a timely manner. We checked the dryer and there is plenty of heat being generated. What do you think the issue is? Thanks, Sherri

Dear Sherri:

You are describing a classic clogged dryer exhaust hose or line. In a laundry room scenario, there are sometimes long exhaust tubes, and this tube will accumulate lint over the years. This will make the dryer’s exhaust very difficult to work efficiently. Luckily, this is a very easy DIY fix!

1. Go to a Home Depot or a Lowes Home Improvement Store and purchase a dryer duct cleaning kit. Most kits are good to clean about 12 feet of ductwork and extra lengths of rods are sometimes available if your ducts are longer. 2. If your dryer is easily accessible, pull the dryer away from the wall and remove the flexible tube from the dryer. Clean out all the lint that has accumulated just inside the dryer exhaust port.

tube from both ends if you don’t have quite enough rods.

Dear Maintenance Men,

8. Reconnect the dryer flex hose to the exhaust tube. Turn on the dryer to air dry and allow the force of the air to push out any remaining lint and dust. The Dryer Vent Tube should be cleaned once a year. A cogged tube is both a fire hazard and a waste of expensive energy.

I have an old wood fence that separates my property from the neighbors. My question is how do I avoid post rot? The old fence posts rotted prematurely and caused the fence to lean. Mark

Dear Mark:

Your problem is most likely poor drainage. The posts rot away because of Maintenance Men — continued on page 18

3. This is a good time to replace the flexible tube between the dryer and the wall or hard exhaust tube. 4. Connect the brush that came with the vent cleaning kit with the first section of cleaning rod. (The cleaning kit comes with a number of cleaning rods and brush) 5. Connect the first section of the cleaning rod to a drill motor set on low. Push the brush into the exhaust tube in the wall or along the floor. Using the drill motor to turn the brush in a clockwise rotation. If the dryer is difficult to access, start the cleaning from the far end of the exhaust tube and work your way to the dryer. Pro Tip: If the dryer is connected to the tube and you are starting the cleaning from the outside going in; turn on the dryer on Air dry. The air pressure will help push the lint out the tube as you clean the tube with the brush. 6. Continuing with the clockwise rotation, pull the brush out and clean off the accumulated lint. Attached a second rod to the first one. Again, only turn the drill motor in a clockwise rotation at all times. If you reverse the rotation, the rods could come loose in the exhaust tube. 7. Keep adding rods until the brush comes out of the other side or end of the exhaust tube. Extra rods can be purchased or attack the exhaust January 2024

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Sacramento — continued from 10 4. Describe the needed accommodation or modification. 5. Describe how the relationship between your disability and how the requested accommodation or modification is necessary to afford you with a disability equal opportunity to use and enjoy a dwelling or housing opportunity.

For convenience, AAOC has updated Maintenance Men — continued from 17 its form relating to pets and assistance animals, which you can download at excessive moisture. For a long-term www.aaoc.com/forms. installation, use either redwood or pressure treated lumber. Dig your posthole at least six inches deeper than normal. Ron Kingston is President of California Strategic Fill the bottom six inches of the hole Advisors and Legislative Advocate for the with ½" sized gravel. Then set your post Apartment Association of Orange County. For in place, level it and pour in another questions regarding this article, please call AAOC two (2) or three (3) inches of gravel. Fill at (714) 245-9500. the balance of the hole with Ready-Mix or Post-Mix concrete. Taper the top of the wet concrete at a slight angle to the post; that will help drain water away from the post. For added protection, you may want to consider waterproofing your post with Thompson’s Water Seal or roofing tar. That should help keep your post healthy for much longer. We need Maintenance Questions!!! If you would like to see your maintenance question in the “Dear Maintenance Men” column, please email your questions to DearMaintenanceMen@gmail.com. If you need maintenance work or a consultation for your building or project, please contact Buffalo Maintenance, Inc. to schedule an appointment. We are available throughout Southern California and can be reached at 714-956-8371. For more information, visit www.BuffaloMaintenance.com Frank Alvarez is a licensed contractor and the Operations Director and Co-Owner of Buffalo Maintenance, Inc. He has been involved with apartment maintenance and construction for more than 30 years and frequently serves as a guest lecturer and educational instructor. Frank is the Immediate Past President of the Apartment Association of Orange County (AAOC) and chairs AAOC’s Education Committee. Frank can be reached at (714) 956-8371 or Frankie@ BuffaloMaintenance.com. Jerry L’Ecuyer is a real estate broker and a Director Emeritus of the Apartment Association of Orange County. He is a past president and longtime board member of the association, in addition to having served as chair of its Education Committee. Jerry has been involved with apartments as a professional since 1988.

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January 2024

California’s Balcony & Deck Inspection Law Get Ready to Comply with SB 721 Senate Bill 721 requires multifamily residential buildings with three or more dwelling units to have their balconies and other exterior elevated elements inspected by January 1, 2025, and every six years thereafter. Wood-based external elevated structures, including decks, porches, stairways, walkways, and entry structures that are more than six-feet above ground level must be inspected by the state-mandated deadline. Find out what is involved in the inspection and what else rental property owners must do to comply with the law.

Speaker: Michelle Durey RMO, Zebra Construction, Inc.

Topics will include: • Background of SB 721 • Causes of structural damage • Regulatory oversight of the inspections and repairs • Cost of compliance & the time involved • Next steps for rental housing providers

Date: Wednesday, January 17, 2024 Time: 1:00 p.m. Location: AAOC Office 525 Cabrillo Park Dr. #125 Santa Ana, CA 92701 Cost: $20 members $45 non-members

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Legal Q & A — continued from 15 AB 1620 is a new law requiring landlords to allow a “mobility disabled” tenant to transfer from their current unit to one on a lower floor under certain situations, and with specific limitations. First, it is important to understand that this new law merely authorizes a city which already has an existing rent control ordinance in place (e.g., Santa Ana) to permit a permanently disabled tenant to move to a comparable (or smaller) rental unit while retaining their lease and monthly rental amount where specific conditions are met. In other words, until a city implements this into their existing rent control ordinance, it will not impact you or any other landlord. Still, since it is likely that those cities will enact it, it’s best to understand it ahead of time. Under the provisions of AB 1620, the move must be necessary to accommodate the tenant’s disability and the replacement unit must be in a

building with at least 4 other units that has no operational elevator serving the floor of the tenant’s original unit. Moreover, the tenant must provide the landlord with a written request to move to a vacant unit prior to the unit becoming vacant. Based on the text of the law, it appears the legislators foresaw the possibility that a long term tenant with artificially low rent may ask to move into a recently renovated unit, thereby depriving the landlord of the higher rent on the renovated unit. To address that scenario, the law was written to provide an administrative procedure to the landlord who may ask the rent control Board to review the situation in order to make a determination on whether the landlord will continue to receive a fair rate of return. The information is presented and intended to address the topic(s) covered above in a general nature. There may be significant differences between jurisdictions with “rent control” and/or “just cause” ordi-

nances, and the facts surrounding your specific situation should be presented to your attorney for review. The Brennan Law Firm is one of the most experienced and knowledgeable Landlord/Tenant law firms in Southern California, representing landlords exclusively in evictions. The firm may be reached at (626)285-0500, or toll free at (855)285-2230. Visit our website at www.MBrennanLaw.com for more information.

Watch — continued from 12 did the unthinkable that no one would believe unless they saw it. 2024 needs to be the year of the rental-housing industry being heard. Let us make it so. Each month, take a moment and send me a story of yours so that we can start to cultivate content that makes our industry as visibly indispensable as it is. You can email your stories to chip@ aaoc.com.

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COVER YOUR ASSETS

2024 Real Estate and Rental Markets to Look Similar to 2023

023 was a weird time. Sure, some things remained the same: my UCLA Bruins football team falling miserably short of expectations, and some things were good: property values in Orange and Los Angeles Counties continued to appreciate as rents grew year-over-year. But the uncertainty or instability in the economy at large was puzzling. There seemed to be an inherent conflict between expectations and reality. It seemed like there was something bigger looming, another shoe to drop or perhaps a recession ahead. Some news outlets even went so far as to call 2023 the “pre-cession.” In any event, uncertainty over where we were and where things are headed seemed to undercut the market and put us on a treadmill as opposed to a path to progress. Now that 2023 is in the rearview mirror, let’s look at some of the topics and trends that are sure to shape your 2024, to make sure that you and your portfolio are primed to succeed.

Rent Growth Will Continue

It’s not rocket science, it’s simple economics: supply and demand. RealPage has projected nearly 4,000 new units to come online in Orange County in 2024, and while that is a three-year high, it will not come close to satisfying demand. Expect competition and concessions in Class A and Luxury product, but your B, C and Workforce Housing product should see increases of at least CPI + 5% on existing residents and I believe that lease trade-outs on newly vacated units

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should see greater increases depending on your current in-place rents. We complain about California politics and legislation, and we certainly will later in this writing, but it’s pretty great to own apartments in Orange County.

Dealing With Debt? Rates Will Come Down

We are 11 months away from a presidential election and given where rates are today, everyone is paying more. Sure, this hurts traditional borrowers, but it also negatively impacts our government and the national debt which is approximately $34 trillion at the time of this writing. Naturally, servicing this debt is one of the federal government’s biggest expenses with interest payments coming close to $400 billion this year alone. Rates are up 45 basis points yearover-year and with the national debt rising, so too are payments. While the Fed sets the funds rate and not mortgage rates, and the Fed operates with more independence than most government agencies, it doesn’t operate in a vacuum. Historic data shows that big fluctuations in rates around electiontime are abnormal, but is a 40–50 basis point decline really considered a “big” drop? I would be more inclined to bet on that than the inverse, or for that matter: my UCLA Bruins winning the Big 10 Title next year.

Deja Vu All Over Again—and Again

AIDS Healthcare Foundation CEO Michael Weinstein is gearing up to waste millions of dollars supporting another

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January 2024

B y N icholas A. D unlap , CPM

draconian ballot measure (the “Justice for Renters Act”) that would rollback rents and expand cities rights to enact rent control above and beyond AB 1482. In today’s California, contributing to the Weinstein opposition effort has practically become a cost of doing business. A bit of instability and uncertainty, but another valiant fight should help to ensure victory. Too bad there’s no “three strikes” rule for ballot initiatives. Whether you agree or disagree with the outlook, one thing’s for certain: 2024 is likely to look a lot like 2023. But this time, you’ll know what to expect: similar values, similar rates and similar rents. And now that buyers and sellers have a better understanding of today’s fundamentals, expect to see more activity. Agree? Disagree? Let me know your thoughts. Send me an email at ndunlap@ spadra.co. Nicholas Dunlap is the founder and president of Spadra Property Company, Inc., He is also a second-generation rental-housing provider, and a member of the Apartment Association of Orange County where he served as a member of the board of directors, in addition to terms as AAOC president in 2015–2016 and 2018. For more information about Spadra Property Company, Inc. see their ad on page 20.

We’re Moving! AAOC is pleased to announce that the office is moving this month from Santa Ana to Anaheim’s Platinum Triangle. It will be co-located with the Pacific West Association of REALTORS® just west of Angel Stadium and the 5, 57, and 22 Freeway interchange. The new address will be 1601 E. Orangewood Avenue, Suite 125, Anaheim, CA 92805. The phone number remains (714) 245-9500 for calls and text messaging. Operational hours remain Monday through Friday from 8 a.m. to 5 p.m., and closed for lunch from 12 to 1 p.m. The office will continue to operate remotely on Fridays.. We look forward to continuing to provide operational guidance, tenant screening, supplier referrals and other member services via telephone and online. If you would prefer in-person assistance from an AAOC team member, please contact us to schedule an appointment.

1601 E. Orangewood Ave, Suite 125 Anaheim, CA 92805 (714) 245-9500 www.AAOC.com

1601 E. Orangewood Ave, Suite 125 Anaheim, CA 92805

January 2024

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Chronicles of an Executor: Navigating the Turbulent Skies of Estate Administration

Engaging Professionals: A Strategic Playbook

n my previous article, I hinted at the importance of engaging professionals in the estate planning process. As we delve deeper into their roles, it’s crucial to understand how to get the most out of your team while being mindful of your resources. Through my journey, I’ve realized that effectively engaging professionals requires careful planning and strategic thinking. In this article, I’ll share insights on engaging attorneys, financial advisors, tax professionals, real estate experts, family counselors, insurance professionals, and business advisors. Each of these experts has a unique role to play in the estate planning process, and knowing how to maximize their expertise can make a significant difference in achieving your goals.

Attorney: Efficient and Balanced Counsel • When working with an attorney, efficiency is key. They typically bill

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AAOC Membership Counselors are on hand to give members general guidance to help with day to day operations of your property?

by the quarter-hour, so plan your consultations carefully. • Organize your thoughts and questions, stay focused, and be clear to optimize your time and resources. • Legal advice isn’t just about what’s legally permissible; it’s also about what’s ethically sound and harmonious for your family dynamics. • While a good attorney always prioritizes your interests, their advice should be balanced with consideration for family unity. • Be mindful of legal disputes and who benefits from them—sometimes, it’s better to avoid court to maintain peace and reduce costs.

Financial Advisor: Honesty and Vigilance • When engaging financial advisors, it’s crucial to offer a complete view of your financial landscape. • Share all relevant data and be upfront about your goals and requirements. Honesty is vital for effective financial planning. • Encourage your advisors to present various strategies and perspectives. Don’t hesitate to question and scrutinize their recommendations. • Understand how they’re compensated. If they’re not directly paid by you, they might guide you towards in-house investments. These options

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January 2024

BY TIMOTHY GORMAN, REAL ESTATE BROKER/ CPA/ENTREPRENEUR

may or may not align with your plan, so it’s important to be vigilant and discerning in your choices.

Tax Professional: Finding the Right Fit • Finding the right tax professional is akin to ensuring the perfect fit in a glove; it needs to align with your risk tolerance and personal convictions. • Gauge where they stand on the spectrum of tax strategies through questions and discussions. • Communication with your tax advisor is incredibly detailed. Your organizational skills play a significant role here. • Ultimately, the responsibility for the accuracy of your tax return lies with you, so provide complete and timely information to avoid potential missteps.

Real Estate Expert: Clarity and Specificity • When addressing property matters, clear and specific communication is crucial. • Prioritize preparing targeted questions and specific concerns about property management or investments for focused advice. • Ensure your real estate expert aligns their strategies with your objectives, leading to more effective managePlaybook — continued on page 26

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Playbook — continued from 24 ment and investment decisions.

• Being well-informed in insurance can lead to significant savings and better coverage.

Family Counselor: Open Dialogue

Business Advisor: Specialized Knowledge

• Openly discuss emotional aspects and family dynamics with a family counselor.

• Involving a business advisor in the early stages of estate planning, especially when business interests are involved, is vital.

• They help navigate the personal side of estate planning, essential for maintaining family harmony. • Flush out any potentially difficult situations and find ways to help cope or mitigate a difficult situation.

Insurance Professional: Regular Communication • Your agent must have a comprehensive understanding of your financial and personal situation. Regular communication is key. • Conduct an annual review of your policies to ensure your coverage aligns with your evolving needs.

• Provide them with detailed information about your business assets to receive tailored advice. • If your estate includes multiple businesses, consider consulting several advisors, each specializing in different areas. In all cases, remember that effective communication and preparedness are key. Each professional plays a specific role in your estate planning journey. Understanding how to best engage with them can streamline the process and ensure your estate is managed according to your wishes.

In the next article, we’ll explore the valuable lessons I’ve learned as the waiting period comes to an end. We’ll dive into the intricacies of taxes, the nuances of dealing with banks, the unexpected passage of time, and the essential aspect of family dynamics in estate planning. Stay tuned for more insights and guidance on this challenging but rewarding journey. About the Author: Timothy Gorman is a licensed Real Estate Broker, a former Certified Public Accountant, and an accomplished small business owner with a strong entrepreneurial spirit. In 2010, he joined his father at the Brea (CA)-based brokerage firm, WR Gorman & Associates. In tribute to his father’s legacy of wealth-building through real estate, Tim recently launched DG Realty Advisors with Nicholas Dunlap to provide full brokerage services with tailored solutions. As he continues to share the essential lessons of this article series, he welcomes reader questions and topic suggestions for future articles.

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Federal Advocacy Outlook: Washington Heads into 2024

The past year has been a record for rental housing policy, with more activity anticipated in the new year.

ndoubtedly, the past year featured record attention on rental housing policy at all levels of government, especially nationally. From the halls of Congress to numerous executive branch agencies, federal lawmakers are exploring high-stakes policies that could impact the rental housing industry—with more activity expected in the year ahead. To help cut through the noise, here is an update on the National Apartment Association’s (NAA) progress to pursue responsible housing policies and push back on increased regulatory activity that works to federalize landlord-tenant law, as well as some key developments to expect in 2024.

Today’s Federal Landscape

In Congress, representatives in both chambers continue to focus on federal funding levels for the new year. In November, Congress passed and President

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Biden signed a continuing resolution (CR) that set two deadlines for current funding to expire. Four federal agencies, including the U.S. Department of Housing and Urban Development (HUD), are funded until Jan. 19, 2024, while additional agencies and the National Flood Insurance Program (NFIP) were extended until Feb. 2, 2024. During this process, NAA worked to secure a critical amendment in the House Transportation, Housing and Urban Development (THUD) Fiscal Year 2024 (FY2024) spending bill that would add funding to the Community Development Fund for the HUD PRO Housing Grant program, closely aligning with the aims of the Yes In My Backyard (YIMBY) Act. Notably, this amendment was the only Democratic amendment accepted by the Republicancontrolled House. Congress has a considerable amount of work to complete ahead of the two

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January 2024

BY GREG BROWN AND NICOLE UPANO, NATIONAL APARTMENT ASSOCIATION

CR expiration dates. For one, the current proposed spending levels in the House are more than 8% below what the Senate has allocated, including for YIMBY grants, support of the HOME Investment Partnership Program, Housing Choice Vouchers (HCV) and rental assistance. A conference committee would need to convene to reconcile the differences between the two bills. NAA will continue to promote our priorities—including advocating for an extension of the NFIP—throughout this process. On the regulatory front, the White House Blueprint for a Renters Bill of Rights (the Blueprint) has spurred unprecedented regulatory activity focused on the rental housing industry. Announced last January by President Biden, the Blueprint directed more than 20 federal agency actions intended Advocacy — continued on page 30

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Advocacy — continued from 28

Sustainable Solutions on Capitol Hill

to increase fairness in the rental market and further principles of fair housing —among taking other steps to help guide future policymaking at all levels of government. While the past year has largely been a year for federal agencies to collect feedback and public information as they contemplate new rules, NAA expects more direct, enforceable agency actions to be announced in 2024.

In Congress, NAA continues to push for sustainable policy solutions that address both the root cause of affordability challenges—a historic undersupply of housing—and that protect the nation’s rental housing infrastructure for future generations of renters. Over the past year, NAA secured the reintroduction of three priority pieces of legislation—all with bipartisan support. In the coming months, NAA will

continue to work alongside lawmakers to find vehicles and avenues for these important pieces of legislation to become law. • First, the Respect State Housing Laws Act would end the CARES Act’s notice to vacate requirement, a clear federal overreach over state and local eviction laws. NAA continues efforts with the House and Senate Appropriations Committees to get a provision striking the notice requirement into the must-pass spending bills early next year. • The YIMBY Act, reintroduced in both the House and Senate, would incentivize local communities to remove barriers to apartment development. The outlook for this bill is promising and NAA also achieved a bipartisan win when Democrats and Republicans in the House joined together to create a $100 million grant program to help states and localities increase housing supply. • Finally, the Choice in Affordable Housing Act, also reintroduced in both chambers of Congress, would enact needed common-sense reforms to the Section 8 HCV Program. Streamlining inspections and the PHA experience will help entice more owners to come back to the program; requiring “source of income” in fair housing laws is not the right policy solution to solve for this issue.

Unprecedented Regulatory Activity

As federal agencies have started to collect public comments in their efforts to develop new rules aligning with the Blueprint, NAA has engaged members to help ensure the voice of the rental housing industry is heard and valued in these policy deliberations. • Resident Screening: In May, NAA and the National Multifamily Housing Council (NMHC) submitAdvocacy — continued on page 36

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January 2024

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Apartment News

Property Owners Deserve Equality: Rethinking AB 1482

fair and equitable legal landscape is essential to our country and the success of the free market. This means ensuring the rights of both property owners and tenants are respected, because they both play an essential role in the market. California’s Assembly Bill 1482 (AB 1482) has taken significant strides in creating new tenant ‘rights’ and is another example of government overreach into an otherwise robust and equitable free market. It’s time to extend stronger protections to the citizens who are also housing providers and who have invested in this country and contribute significantly through property taxes. Since housing p0roviders take significantly more legal and financial risk than tenants, let’s explore what it would look like if housing providers enjoyed the same rights and considerations as tenants. One of the key provisions of AB 1482 mandates that housing providers are no longer allowed to terminate a tenancy at the end of a lease agreement unless they have just cause or a qualifying reason to terminate the tenancy. In addition, for a non-just cause termination of tenancy, housing providers must give a 60-day notice and the equivalent of one month’s rent to tenants who have occupied a unit for one year or longer. This “de-risks” the contractual obligation for the tenant and makes a lease a one-sided contract. While this measure aims to provide stability for tenants, a truly balanced approach would include reciprocity

Apartment News

from tenants who decide to move out without just cause. Imagine a scenario where tenants are required by law to provide housing providers with a 60-day notice of intent to vacate and must pay the equivalent to one month’s rent upon move out, aiding property owners in covering the costs associated with restoring the unit to rentable condition and mitigating the financial impact of lost revenue from vacancy. It’s very costly and unsettling for a property owner when a tenant decides to move. This approach not only levels the playing field but also acknowledges the significant investments and risks housing providers make to provide rental housing for those who either can’t afford to buy a home or who enjoy the flexibility and ease that comes with renting. Housing providers are essential contributors to communities and tax revenues and at least deserve equal protection under the law. Their commitment to maintaining and improving their properties enhances the overall quality of our neighborhoods, and their rights should be safeguarded just as much as those of tenants. If we take it a step further, even with the proposed approach, it’s worth noting that the cost of moving, for a tenant, pales in comparison to the expenses associated with restoring a unit to its original condition. Repainting, new flooring, deep cleaning and potential repairs can have a significant financial impact on a housing provider’s finances.

www.aaoc.com

January 2024

BY MERCEDES SHAFFER, REALTOR

Then there’s loss of income due to vacancy, marketing expenses, time and effort to show the unit, review renter applications, run credit checks, etc. To truly establish fairness, one might argue that tenants should contribute the equivalent of two months’ worth of rent to compensate owners for the full economic impact of terminating a tenancy. This seems fair and equitable to the associated risks of property ownership and ensures that housing providers are not unfairly burdened with the financial repercussions of turnover. In certain cities, local ordinances have taken the concept of tenant protection to extremes, requiring property owners to pay amounts exceeding the equivalent of one month’s rent in cases of non-just cause termination of tenancy. These cities often make it almost impossible to even establish just cause, but that’s a whole separate article. Housing providers are running a business, and the government shouldn’t have a say in how the business is run. These stringent requirements are another example of unequal and unreasonable burdens on housing providers. The principle of reciprocity and balancing the rights of all citizens, including business owners, should be a guiding force in shaping legislation, ensuring that the rights and responsibilities of both tenants and housing providers are mutually balanced. This would allow housing providers and tenants to negotiate agreements that suit both parties without unnecessary interference.

While giving property owners equal rights and protections to match those of tenants is needed for there to be fairness to all citizens, an even better solution would be to eliminate excessive government intervention. Citizen business owners are taking the risks and should be allowed to run their businesses as they see fit, allowing the free market to continue to provide housing and tenant options. Instead, legislation often creates complications for everyone, leading to bureaucratic red tape that hinders housing providers from effectively managing their investments. In turn, this leads to decreases in the availability of rentals in the most heavily legislated cities. To add to that, it’s driving out the smaller property owners who are seeking to realize the American dream of owning a business and achieving financial security, and the legislation oftentimes strongly favors large developers and corporate investors. Government intervention only complicates things, leading to bureaucratic hurdles and unintended consequences. The more rules and regulations imposed, the more challenging it becomes for property owners to navigate the intricate web of compliance. By extending the same protection rights to property owners as tenants currently enjoy under AB 1482, we can achieve a more equitable real estate landscape—one where the interests of all citizens are safeguarded without tilting the scales in favor of one group over another. It’s time to champion a system that respects the investments and contributions of property owners while maintaining a healthy rental market for all. What do you think is fair? I would love to hear from you. About the Author: If you have any real estate questions or you would like to attend my FREE Seller Seminar, call 714.330.9999, email InvestingInTheOC@gmail.com or visit InvistingInTheOC.com to learn more. I’m Mercedes Shaffer, a multifamily and commercial real estate agent with Coldwell Banker Realty, helping you build wealth one door at a time. DRE 02114448.

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1/27/2023 Apartment News11:58:07 AM33

2024 Apartment Housing Outlook

he year 2023 was one of ups and downs for the U.S. economy. By most measures, and certainly official ones, the U.S. did not slide into a recession. Growth slowed then accelerated, the labor market cooled but stayed hot, inflationary pressures eased but stayed elevated. High interest rates were just about the only facet of the economy that were consistent after the Fed stopped their tightening process in July 2023. Inflation and high interest rates, particularly for those looking to buy a home, put a damper on sentiment. Both

Apartment News

consumer and business sentiment remained at levels very indicative of recessionary periods, although consumers kept spending thanks largely to wage growth, drawing down savings and credit card usage. Another dynamic at play in consumers’ persistent spending was revealed in the Fed’s recently published triennial Survey of Consumer Finance, which found that family finances broadly increased from 2019–2022, particularly as it relates to net worth. Third quarter GDP was the highest it’s been in two years at 4.9%, with consumer spending contributing 2.7

www.aaoc.com

January 2024

BY PAULA MUNGER, VICE PRESIDENT OF RESEARCH, NATIONAL APARTMENT ASSOCIATION

percentage points. A potentially troubling sign was the complete lack of business investment as a contributor to GDP growth. Businesses also remained sour on the economy, with the National Federation of Independent Business recording the 22nd consecutive month that the Small Business Optimism Index was below long-term norms. Quality of labor came out on top as the single-most important problem in the October survey, beating inflation by one point. Job openings remained high, with 1.5 jobs available per unemployed person.

Quit rates were actually back to prepandemic levels, a signal that employees aren’t quite confident in their ability to land a better job. Initial claims for unemployment have been ticking up for the past few weeks but remain at levels largely consistent with economic growth. The labor market has been steadily cooling throughout 2023, with just 150,000 jobs added in October. The unemployment rate is at its highest level in nearly two years at 3.9%. The overall labor force participation rate has yet to return to pre-2020 levels, but the good news is that the rate for the prime age workforce (ages 25–54) has now surpassed those levels. Forecasts for the unemployment rate range from an uptick of 30 basis points in 2024 to 100 basis points. Most analysts expect unemployment to stay flat in 2025 with the exception of Fannie Mae, which is forecasting a significant increase. Fannie Mae is also the only organization included in the chart above that is forecasting negative GDP growth in 2024. The others are still grim, all below the long-term growth potential of 2.0%, as higher-for-longer interest rates wreak havoc on the economy. On the plus side, most forecasters have reduced risks for recession, instead calling for slow growth at best or a very brief downturn at worst. All forecasts expect an average inflation rate below 3.0% next year before settling near the Fed’s long-term target of 2.0% in 2025. The for-sale housing market has also been erratic, with only a brief easing in prices before reverting to steady increases. The trough for the median price of an existing home came in January 2023 at $361,200, not seasonally adjusted, according to the National Association of Realtors (NAR). Prices then rose each month through June and almost reached 2022 highs before taking a dip once again. Still, as of October 2023, median prices for an existing home were up 2.8% year-over-year. Coupled with high mortgage rates, homeownership remained out of reach for many in 2023. After peaking at a 6.6-million-unit

annual rate in early 2021 and staying elevated for a full year, existing home sales continued to trend downward, falling below 4.0 million in September. New home sales have also come off peaks, but are in line with 2019 levels, averaging 684,000 annually this year. With mortgage rates likely at peak, NAR is forecasting new home sales to increase by 19% next year while existJanuary 2024

ing home sales accelerate by 13%. Starts for both single-family and multifamily units have started to come in, as expected, given 2021 and 2022’s feverish pace. Forecasts for single-family starts range from a 4.5% decline to 10.6% growth next year, generally following the trajectory of other economic 2024 Outlook — continued on page 36

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Apartment News

2024 Outlook — continued from 35 indicators. With new apartments at multi-decade highs, leading to saturation in some markets, it is no surprise that starts are forecasted to fall in 2024 ranging between 12.8% (Moody’s Analytics) to 28.4% (MBA). Apartment data from the private sector also varies widely, with CoStar showing 2023 as the peak year for new apartment construction during this cycle while RealPage and Yardi expect even more units to be delivered in 2024 before scaling back in 2025. There is no doubt deliveries are on the verge of slowing, based on what we know about permits and starts from the Census Bureau. Year-to-date, average permits were down 20% from the same period a year ago while starts were down 12%. On a three-month moving average, starts have been declining for seven months, and with starts to completions averaging 17 months for properties with 5 or more units, we could start seeing completions decline in Q3 2024. As for 2023, they are up 26% and are set to finish the year at the highest level in 35 years.

The lower range of forecasts calls for occupancy rates to drop by 40 basis points in 2024, while the higher range shows a 30-basis point increase, followed by a slight increase in 2025—all at relatively healthy levels. After a below average performance in 2023, rent growth is forecast at 2.5%–3.7% in 2024 with somewhat stronger growth in 2025. Next year poses challenges for the economy with more risks weighted to the downside, some of which are already in place. Pandemic-era safety nets have all but disappeared, repayment on student loans has begun and credit availability will remain tight, all of which can adversely affect spending by already-gloomy consumers. The banking sector is still reeling from the crisis earlier this year. The debt ceiling, impacts from the growing federal deficit and potential government shutdowns will continue to threaten economic stability. Finally, the war in the Middle East may be drawn out, possibly derailing the global economy. Although inflation is moderating and Treasury rates seem to be stabilizing, the high interest rate environment

will weigh on the apartment sector. Even without a recession, the labor market is expected to weaken and wage growth will continue to contract, resulting in moderate demand that won’t be able to keep up with new supply. Rent concessions and rent cuts will need to be employed in those markets that see their occupancy rates slipping, faced with the double whammy of increased supply amid muted demand. Expenses and operating efficiencies will continue to pose challenges while regulations that will stymie the industry’s growth loom large. Moody’s Analytics is forecasting rate cuts to begin in Q2 2024, ending the year at about 4.75 and approaching 3.75 by the end of 2025, which should provide some relief on the financing and capital fronts. Barring a deep recession, rental housing is expected to experience slow, steady growth in 2024, buoyed by its relative affordability compared to the for-sale housing market and a resilient, if diluted, labor market.

tify and counter the increasing risk of rental fraud—including the evolving threat of synthetic fraud. Fundamentally, we rely on resident screening tools to establish sustainable relationships with our residents and ensure the financial viability of rental communities.”

In our response, NAA also shared that according to preliminary results from a survey conducted from July 11–21, 2023, more than 78% of housing providers who use or plan to use Enterprise-backed financing would be discouraged from using Enterprise products if more federal requirements were imposed.

Advocacy — continued from 30 ted formal comments responding to the Consumer Financial Protection Bureau’s (CFPB) and Federal Trade Commission’s (FTC) joint request for information on screening practices. The comments, sent alongside 972 comments from NAA members, reinforced the necessity for owners and operators to access relevant information about prospective residents. In the letter, NAA and NMHC emphasized that “resident screening serves as a critical part of property management and operations. It allows housing providers to evaluate whether a potential resident is capable of and likely to fully comply with the terms of their lease… Moreover, screening helps us iden-

Apartment News

• Renter Protections: In July, NAA and NMHC responded to the Federal Housing Finance Administration’s (FHFA) request for input on potential renter protections—which could include a form of federal rent control—for enterprise-backed multifamily properties. NAA members also sent more than 3,000 comments to FHFA, reiterating that there can be no one-size-fits-all approach to landlord and tenant laws in an industry that fundamentally operates at a local level.

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January 2024

About the Author: Paula Munger is NAA’s Vice President of Research.

While other Blueprint actions have been announced, those announced by the CFPB, FTC and FHFA have the highest potential impact on the rental housing industry. As we enter the new year, agencies are likely to issue guidance, solidify new rules or enter the formal rulemaking process to create new ones—which is where the Blueprint will impact Advocacy — continued on page 46

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Apartment News

Pulse on the

A Quarterly Review of Key Financial

3rd Quarter 2023 Update Apartment Data

Orange County

USA

Data Source Qualifications

3rd Qtr 2021

3rd Qtr 2022

3rd Qtr 2023

3rd Qtr 2021

3rd Qtr 2022

3rd Qtr 2023

Total Apartment Sales Transactions

4,909

3,810

2,516

Total Sales Volume

$1.03 Billion

$738 Million

$543 Million

$77 Billion

$74 Billion

$28 Billion

• Actual Average Cap Rate

3.84

3.63

4.46

4.79

4.68

5.59

• Average Gross Rent Multiplier

16.25

16.58

16.37

14.26

14.40

13.79

• Price per Square Foot

$430.08

$447.30

$364.85

$196.76

$226.51

$192.75

• Price Per Unit

$398,625

$358,522

$398,200

$199,223

$235,855

$196,051

Average Rent Level

$2,399

$2,753

$2,810

$1,586

$1,793

$1,824

Annual Effective Rent Growth

+12.5%

+13.5%

+1.2%

+10.4%

+10.6%

+0.4%

Concession Percentage

5.9%

3.9%

4.4%

6.3%

5.1%

4.5%

Source: RealPage, Inc. www.realpage.com Primarily 100 unit + properties; “concession percentage” is the percentage of units offering concessions.

Average Occupancy Rate

98.6%

97.4%

96.5%

97.1%

95.9%

94.6%

Source: RealPage, Inc. Source: US Bureau of Labor Statistics; uses private sector wages, last month of quarter; not seasonally adjusted

Average Monthly Employee Wages** Apartment Building 2–4 Units Permits Issued by total # of units 5+ Units (not buildings)**

$5,308

$5,612

$5,553

$4,620

$4,856

$5,036

441

247

551

12,600

12,800

13,400

4,845

5,276

5,477

142,900

162,600

121,200

Source: Co-Star www.costar.com 5 unit + properties

Source: U.S. Census Bureau: Privately owned, new construction

Consumer Price Index*

4.6%

7.8%

3.2%

5.4%

8.2%

3.7%

Source: U.S. Bureau of Labor Statistics; % change using last month of quarter versus same month one year previous

Unemployment Rate**

7.1%

4.0%

5.3%

4.8%

3.5%

3.8%

Source: U.S. Bureau of Labor Statistics; reflects last month of quarter

Pulse on the Marketplace is produced and edited exclusively for Apartment News by Nick Lieberman, President, Bona Fide Mortgage and AAOC Board Member. For questions or comments: (949) 651-0999, or nlieberman@cox.net * For CPI, “Orange County” includes Orange, Los Angeles, and Riverside Counties. ** For Apartment Building Permits, Average Monthy Employee Wages and Unemployment Rate, “Orange County” includes the Los Angeles– Long Beach–Anaheim, CA Metropolitan Statistical Area.

Apartment News

www.aaoc.com

January 2024

Marketplace

Data for the Apartment Investor

Will Real Estate Markets Come Back to Life in 2024?

ales volume in virtually all real estate markets has hit the skids. Orange County apartments are no exception. Five+ unit sales in OC decelerated to a measly 121 closings in the past four quarters, a 48% decrease from the 231 annual closings average the previous two years. The sharp decline in county multifamily transactions began about 18 months ago, roughly in alignment with the nation as a whole, which saw multifamily sales plunge 49% from Q3 2021 to Q3 2023. The extended dry spell has everyone wondering just when market activity will snap back. An awakening in 2024 seems plausible, but the likelihood of that outcome depends on a number of factors:

1. Interest rates

Duh—rate levels are the biggest factor in sales velocity. Low interest rates promote more lively markets, while high rates tend to suppress activity. As of the writing of this article (128-23), the Freddie Mac 30-year fixed rate for houses was 7.03%; that’s down a healthy 75 basis points from late October, but still not nearly enough to jumpstart the market. Apartment and commercial rates sit in the same, none-too-enticing 7% range, but unlike home loans where rates can be fixed for 30 years, apartment and commercial financing is typically fixed for just 5-, 7-, or 10-year periods. Not many borrowers are jump-

B y N ick L ieberman

ing at those loan terms.

2. Property Prices

Naturally, pricing also impacts sales volume. Lower prices clearly bring more buyers to the marketplace, while higher prices tend to shrink deal flow. That said, there is a certain lag time before meaningful pricing changes in the real estate sector are fully digested by the marketplace as a whole. In the case of multifamily, price declines in the form of higher cap rates have been washing through markets now for over a year. The adjacent chart shows the average Orange County cap rate moved from 3.63 in Q3 2022 to 4.46 in Q3 2023 (a higher cap rate means that investors are demanding higher returns on their investments, which puts downward pressure on the value of a property’s net operating income). Similarly, nationwide cap rates rose from 4.68 to 5.59 in the past year, which, again, reflects downward pressure on values. In theory, these higher cap rates should eventually help boost purchase volume.

3. Inflation and the Fed

A fundamental underpinning of interest rate levels is the anticipated rate of inflation. In large measure, lenders establish loan rates by adding a spread amount on top of the expected inflation rate during the life of the loan. When inflation exploded in 2022, hitting an alarming 9.1% rate in June, January 2024

short- and long-term interest rates spiked, and Federal Reserve chair Jerome Powell began proclaiming assurances that the Fed was absolutely committed to backing inflation down to 2%. Markets were dubious at the time. The Fed says it’s committed to 2% inflation, but can it really deliver?

4. Market Sentiment

Flashing forward a year-and-a-half from that 2022 inflation peak, and with inflation figures having steadily declined—CPI had fallen to 3.1% as of November 2023—my sense is that the $53 trillion U.S. bond market, which sets long term interest rates in daily trading, is now increasingly gaining confidence that the Fed does indeed have the tools and the gravitas to achieve its 2% inflation target. If/as that sentiment deepens it will unlock the door to appreciably lower mortgage rates, which in turn would spur sales in all real estate sectors.

New Year Expectations

For good quality borrowers, the “normal” spread amount on loans before factoring in an inflation rate is two to three percentage points. Using that formula, if lenders begin gravitating more and more to the notion of a sustainable, say, 2.5% inflation rate, mortgage rates should eventually slide to the 4.5%–5.5% range. Not to say that we’ll necessarily

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Pulse — continued on page 46

Apartment News

Holiday Party Recap

he Apartment Association of Orange County (AAOC) kicked off the holiday season in fine form as it hosted its annual Holiday

Party on Thursday, December 6, 2023, with nearly 200 association members and guests in attendance in “The Barn” at Strawberry Farms Golf Club in Irvine.

The JLE Property Management Team… (Front Row—L to R) Sofia Umbelino and AAOC 2nd Vice President Denise Arredondo; (Back Row—L to R) Frank Sanchez, Marcos Moreno, Sayra Reyes, Johanna Hernandez, and Martha Anduray.

As always, the AAOC Holiday Party provided an opportunity for everyone to reconnect and catch up with old friends and colleagues, celebrate the

L to R: Two generations of AAOC members— George Watson and his daughter, Anita Keylan.

L to R: Jennifer Wild (The Management Works), AAOC Director Frank Alvarez L to R: AAOC Board Member Stefanie Koslosky (BluSky Restoration), Denise Brandl (RENT), and Angela Mackey (Resident IQ). and Cristal Magaña (Buffalo Maintenance, Inc.).

Apartment News

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January 2024

L to R: Lori Thomas and Anthony Lopez (WASH Multifamily Laundry Systems), Darcy Wagner (Zumper), and Paveena Prayonsirisa (Essex Property Trust).

L to R: AAOC Director Emeritus Vicki Binford, AAOC President John Tomlinson (Tomlinson Management Group), and AAOC Director Amy Fylling (Advanced Management Company).

L to R: Independent Rental Owner Susie Winocur and Mercedes Shaffer (Investing in the OC).

L to R: Angela Weiss (Prendiville Insurance) and Ruben Jauregui (Advanced Management Company).

L to R: Christian Webb (Greystar) with Jason Maslach and Marius Opre (Crown Building Services).

L to R: The J Williams Staffing Team—Brandon Holland, Nicole Noonan, Rachel Lopez, and Juan Vasquez.

Recap — continued on page 42

January 2024

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Apartment News

Recap — continued from 41

L to R: AAOC Director Emeritus Vicki Binford, Debbie Halverson (Deans & Homer Renters Insurance), Valerie Sargent (Yvette Poole & Associates), Jennifer Simmons (Liberty Military Housing), and Mikel Persky-Hassman (The Package Solver).

L to R: Eric Lenning and Alfonso Morales (Strategic Sanitation Services, Inc.).

Hector and Jennifer Barragan (OC Professional Maintenance Team).

L to R: Amit Ghandi (First Onsite Restoration), Krystyn Roman (Alliance Environmental), and Sean Vosberg (First Onsite Restoration).

L to R: John and Christine Baker (Baker Law Group). L to R: Jay Lopeman, Carmen Moreno, Shaye Anders, and Michael Benton (InterSolutions), Angela Mackey (Resident IQ) and Ruben Jauregui (Advanced Management Company).

Apartment News

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January 2024

Recap — continued on page 44

L to R: Susan Nellor (BELFOR Property Restoration), Esther Oh (Greystar), Elsa Laufer (WASH Multifamily Laundry Systems), Carmen Maurino (Conservice), and Shaye Anders (InterSolutions).

L to R: Denise Kirkpatrick and AAOC Director Craig Kirkpatrick (MultiUnits Management).

Recap — continued from 42 holidays and the end of the year, enjoy some good music and dancing, and even make some acquaintances and new business contacts over the course of the evening. This special evening would not have been possible without the support of our Holiday Party sponsors. Thank you to Platinum Sponsor—Optimum Seismic; Entertainment Sponsors—Apartment SEO and Cox; Bar Sponsors—BluSky Restoration and Multi Team Services; Centerpiece Sponsor—The Liberty Recap — continued on page 46 L to R: Raquel Perez, Fredy Rodriguez, Yomara Andrade, Heriberto Sarmiento, and Monica Aguilar (PRC Restoration).

L to R: Roger Klump (Pacific Coast Pool), Narissa Klump, and Justin Hess (TFG Financial).

Apartment News

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January 2024

L to R: Liz Cordero (HB Consulting & Construction Management), Ben Cruz (To’ and Mo’ Towing), and Rosie Tapia (Titanium Restoration Services).

January 2024

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Apartment News

L to R: AAOC 2nd Vice President Denise Arredondo (JLE Property Management), Jennifer Barragan (OC Professional Maintenance Team), and AAOC Director Stefanie Koslosky (BluSky Restoration).

L to R: Michael Brennan and David Cain (Brennan Law Firm).

Recap — continued from 44 Group; and Dinner Sponsors—Belfor

Property Restoration, Buffalo Maintenance, Inc., Deans & Homer Renters Insurance, Law Offices of Kimball,

Tirey & St. John LLP, McCarthy Roofing, and Valet Living.

affordability and availability of rental housing, ultimately hurting the very individuals they seek to protect.” As we approach the deadline for comments on Jan. 8, 2024, NAA will submit formal comments and engage affiliate partners and members in the process.

Turner, Senior Manager of Grassroots Advocacy & Stakeholder Engagement, at sturner@naahq.org.

Advocacy — continued from 36 industry operations through tangible and enforceable actions. Along those lines, the Federal Trade Commission recently issued a Notice of Proposed Rulemaking, targeting so-called “hidden” and “bogus” fees across the economy, including rental housing. In a press statement, NAA President and CEO Bob Pinnegar stressed that “policymakers must understand that layering additional regulations will heavily impact housing operations and harm the

Amplifying Your Voice

As always, your participation in all of these efforts has never been more important than they are today. There are many options for how you can contribute. To learn more, contact Seth

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(714) 245-9500 46

Apartment News

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January 2024

About the Author: Greg Brown is Senior Vice President, Government Affairs, and Nicole Upano is Associate Vice President, Housing Policy and Regulatory Affairs, for NAA.

Pulse — continued from 39 be at those levels by December, but It feels like momentum is at least headed in that direction, suggesting a far more robust year for real estate sales in 2024.

Death in the Rental Unit and More.

What You Need to Know and Do. Have you had a death in one of your rental units? Are you dealing with an extreme hoarding situation? Are pet odors causing major problems? Are there other unhygienic activities and conditions impacting your rental community? Find out how to correctly—and safely—clean up after any number of distasteful, traumatic, potentially hazardous, and even deadly situations.

Topics will include: • Natural Deaths, Suicides & Homicides—how and where to begin. • Crime Scene Cleaners—what you need to know and what you need to ask. • Do It Yourself?—what you should and should not attempt to clean up.

• Blood—tips for safe and effective clean up. • Odors—pets, dead animals, smoke, cooking, and more. • Animals—dealing with carcasses, rodent droppings, urine, feces, and more. • Questions & Answers

• Bio-Hazards—what are they and how you should handle them?

Instructor:

Date: Time: Location: Cost:

Tuesday, January 30, 2024 10 a.m. Zoom Webinar $15

Zoom Link to be Provided Upon Registration. *Please be advised, this discussion topic and some of the images that will be shown are graphic. January 2024

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on ati ort lep Te

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January 2024

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EDUCATION SEMINARS 8:15 - 9:00 A.M.

The Top 5 Fair Housing Laws You Need to Know in 2024 – and More! Gain valuable information and insight into the top five fair housing laws you need to know in 2024, plus your rights and responsibilities as a rental housing provider, and tips for avoiding common fair housing pitfalls and creating an inclusive and welcoming community for your residents.

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Get Smart: The Case for Integrating Smart Technology at Your Rental Community Smart technology is changing the way apartment communities operate and the way residents live. Find out how integrating smart locks, thermostats, leak detection, electric vehicle (EV) charging stations, security and video monitoring systems, remote parking management, and more can enhance tenant satisfaction and streamline property management operations. In this competitive rental market, integrating smart technology can help you elevate your property management game and create opportunities to monetize your investments. The future of apartment living is now!

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Moderator:

Panelists:

Legal Trends Affecting Rental Property Operations & Employment Get briefed on the latest state and federal legal trends affecting your rental property operations. You’ll gain valuable insight into changing employment laws, including remote work policies, diversity and inclusion regulations, post-pandemic workplace safety, and more. Plus, learn about important legal considerations for landlords and property managers, including tenant rights and protections, service and emotional support animals, fair housing laws, and more.

Sponsor: 50

Apartment News

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January 2024

Amy Fylling Advanced Management Company

Christine Baran Fisher & Phillips

C. Tyler Greer Kimball, Tirey & St. John LLP

EDUCATION SEMINARS 12:45 - 1:30 P.M.

Moderator:

Panelists:

Jeremy Fitzl L’Abri Management, Inc.

Robert Cooke RC Maintenance Holdings, Inc.

Kenneth Reyes Strategic Sanitation Services, Inc.

Daniel Sharabi Livable

Dollars and Sense: Making an Environmentally Sustainable Apartment Community Pencil Out Learn about innovative, cost-saving – and even revenue-generating – programs and services that can help transform your apartment community into a model of environmental sustainability and efficiency. From waste management programs to solar power generation, electric water heating, electric vehicle charging, to utility rebates and thirdparty utility billing services that incentivize resident conservation, find out about some of the solutions that can help you unlock the potential for a greener, more sustainable and profitable apartment community.

Sponsor:

1:45 - 2:30 P.M.

2024 Legal Update A new year means new state laws regulating the rental-housing industry. Get the latest legal information you need to know about to protect your interests. • Security deposits, credit history, tenant screening, inspections, parking, evictions, and more

Michael Brennan Brennan Law Firm

• Rent Control & Just Cause Eviction in Orange County • The “Justice for Renters” state ballot initiative: How it would expand rent control and dismantle the Costa-Hawkins Rental Housing Act in California • Staying compliant with fair housing laws • Best management practices to minimize legal risks • Other emerging legal threats • Q&A

Sponsor:

www.aaoc.com

Apartment News

Demonstration Zones MAINTENANCE 10:00 a.m. Decking & SB 721

11:00 a.m. Plumbing:

Compliance

Copper Repiping vs. PEX

Instructor: Buffalo Maintenance, Inc.

Instructor: California Rooter & Plumbing, Inc.

1:00 p.m. Window Installation & Repair

2:00 p.m. Kitchen & Bath

Instructor: Bear Windows

Renovations Instructor: The Home Depot

TECHNOLOGY Sponsored by: 10:30 a.m. Trash

11:30 a.m. Smart

Management Solutions at Your Fingertips

Home Automation, Customization & Control

Presented by: Strategic Sanitation Services, Inc.

Presented by: ADT Multifamily

12:30 p.m. Streamlining Your Resident & Guest Parking Presented by: Reliant Parking

1:30 p.m. Innovative Security & Video Surveillance Solutions Presented by: Remote Ally

Apartment News

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January 2024

@WeAreAAOC

Where else but at…

For all of your apartment needs

VERTICAL BLINDS (We customize to your opening onsite) MINIBLINDS (Aluminum or vinyl 1”, 1.5” or 2”) Faux wood miniblinds 2” (Call for pricing) We can fix your old rail and purchase vane per piece or set Gas or Electric: 20” 24” & 30” Brownstove, Hotpoint, Amana, GE & Whirlpool

Vinyl Planks 6–12mil

General Wire Replacement Cables: 3/8”; ½”, 25’, 50’, 75’ or 100’, Regular head, DH or DDH

Walloven: Brown or GE CLOSETDOORS: VINYL OR MIRRORED 24GA Steel, 1pc top channel & bottom track, 26GA frame molding, cameo white prefinished panel, steel braces are glued to each panel for added strength & rigidity & prevent warpage

Dishwasher: 18” or 24” Hotpoint or Frigidaire

VERTICAL MAILBOXES: 3, 4, 5, 6, or 7 doors

Hill Bros & Life Paint Decks (Magnesite & Concrete)

Wall Furnace

Nylon or Polyester 17oz–30oz

Thru-the-Wall A/C: 12k BTU (115V/220V) Frigidaire, Friedrich, Garrison

WE CARRY:

Medicine Cabinet

Range Hoods: 24”, 30”, 36”, 42”; White, bisque, black, S/S Vented or non-vented

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1) APPLIANCES: stoves, air conditioners, wall furnaces; dishwashers; Bradford White, & Reliance OTR microwave; wall ovens, cooktops; water heaters, range hoods & appliance parts 2) FLOORING MATERIALS: carpet, vinyl sheet, vinyl planks, 6-12mil wear layer, 12x12 & 18x18 tile 3) PLUMBING: toilets; kitchen and bathroom faucets; shower valves, repair parts for Mixet, Pfister, MOEN & Delta 4) ELECTRICAL: ceiling fans, indoor & outdoor light fixtures, repair parts Window screen repair parts 5) LOCKSETS: entry, double or single cyl deadbolts, privacy and passage locks; dummy knobs 6) REPAIR PARTS: for windows, kitchen drawers & cabinets, shower doors, screening materials, exhaust fan motors 7) VARIOUS OTHER NEEDS: garbage disposers, exhaust fan motors, vertical mailboxes, closet doors, medicine cabinets, cutting boards, deck paints, maintenance coating paints, vertical blinds sets & parts; hose bibs and lock, cleaning chemicals

Come On Down Check Us Out! 11630 Western Avenue, Stanton, CA 90680

(888) 255-6726 • Fax (714) 379-0380 www.orcoaptsupplies.com/ January 2024

COOKTOPS: 24”; 30” & 36”

www.aaoc.com

Apartment News

The Benefits of AAOC Membership Founded in 1961 as a nonprofit trade organization, the Apartment Association of Orange County represents the interests of those involved in owning, managing and maintaining rental property. Membership is open to all owners of residential income-producing property. Whether you own one or one hundred units, the AAOC is here to serve your needs. As a one-stop resource for information and specialized rental property services, the AAOC offers a host of benefits, including: – Free consultation from our trained membership counselors – Up-to-date rental and legal forms – Thorough resident screening services – Legislative representation aimed at protecting your investment and defending your property rights, both at the state and local levels

Apartment News

www.aaoc.com

January 2024

– Special seminars on topics such as taxes, property maintenance and management, fair housing and much more – Informative monthly membership meetings covering a variety of topics throughout the year – The rental-housing industry’s premier trade show and conference held on an annual basis – A free subscription to the very magazine you’re holding right now, Apartment News

A SPECIAL WELCOME TO OUR NEWEST MEMBERS! Holdings

The Knolls Apartments

Axe Property Management

Kramer Properties

Flanders Properties

RLY Properties

REVO

Chen Apartments

Nguyen Properties

The Galleria

Kathman Properties

New Supplier Members Crank Waterproofing Rocky Glover 134 Commercial Way Costa Mesa, CA 92627 (949) 374-2628 info@crankdeckandroof.com

S.E. Electrical Service Inc. Sam Edalati 6282 Abraham Avenue Westminster, CA 92683 (714) 448-6252 seelectricoc@verizon.net

Tax & Financial Group Justin Hess 4001 MacArthur Blvd. 3rd Floor Newport Beach, CA 92660 (949) 223-8434 justin.hess@tfgroup.com

Citiguard, Inc. Michael Steel 22736 Vanowen Street, #300 West Hills, CA 91307 (747) 251-1182 Michael@Citiguardinc.com

EVICTION $39900 + Court Fees, Writ & Sheriff (waiver if applicable)

Our Program Includes: • 3/30/60/90 Day Notice • File Complaint • File Request for Default • File Writ & Sheriff Lock Out

PROPERTY MANAGEMENT Fees % Management 5 Units and Up

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“Introductory Offer”

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MJC Realty Joel Carlson 3 Upper Newport Plaza Drive, First Floor Newport Beach, CA 92658 (714) 271-7322 joel@joelcarlson.com

For details about membership, please call Membership Services at (714) 245-9500, or visit us on the web: www.aaoc.com

BONA FIDE MORTGAGE Serving multi-family owners since 1983

Apartment Financing

• 2–4 units

• 5+ units

Includes Service Call & Labor Main Lines from $95.00

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(714) 836-4861 50 Years Experience Serving Orange County St. Cont. Lic. #730851

January 2024

“Depend on us” Nick Lieberman Owner/President AAOC Board Member Emeritus Author, Pulse on the Marketplace

(949) 933-3543

nlieberman@cox.net

www.aaoc.com

Apartment News

SUPPLIER CORNER Brennan Law Firm Bad Tenants Happen Evicting tenants is never easy, but when it’s time to get serious, it’s important to have the right team on your side. If you are a landlord or property manager, you will at some point likely face the complex and potentially costly situation of an unwanted tenant who refuses to leave. Once your best efforts are exhausted after trying to negotiate a solution, and your tenant still won’t budge, the only remedy is eviction. Evicting unwanted tenants can be stressful, complex, and costly if not managed correctly. Moreover, California’s landlord/tenant laws and local “rent control” ordinances are continuously changing yet require strict adherence. Therefore, even a minor misstep can ruin your case and let your unwanted tenant linger rent-free for months. Take, for example, a recent case involving tenants who claimed they were “impacted by COVID.” During litigation,

we determined that the tenants had received a significant amount of Paycheck Protection Program (PPP) funds and were in escrow to purchase a house using money that should have gone to the landlord as rent. Ultimately, the tenants vacated and ended up settling for an amount that was more than they owed for unpaid rent. Brennan Law Firm’s deep understanding of the California court system and the eviction process gives clients an edge. Our firm offers proactive strategies to protect your assets while effectively minimizing the loss of income. In addition, our comprehensive experience and knowledge of unlawful detainer actions allow us to anticipate the tenants’ next move in a manner that puts you back in control of your unit as fast as the courts allow. When evicting tenants in California, no other firm is faster than Brennan Law Firm, period. Visit www.mbrennanlaw.com for more information on how to open a case.

Roberts Management & Investments Subsidiary of Ray Roberts Realty, Inc. Over 70+ Years of Trusted Service and Experience 24 Hour Emergency Service Line DRE #01141711 Full Service Management Company Se Habla Español Management Plan Customized to Your Goals Detailed Computerized Monthly Financial Statements Resident Screening, Rent Collections and Resident Relations RAY ROBERTS REALTY

(562) 430-3588

Ask for: Mark Roberts 4662 Katella Ave., Los Alamitos, CA 90720

Fax (562) 430-0693

PAVING COMPANY, INC. • Asphalt Overlays • New Installations • Seal Coating

• Concrete • Petromat Overlays • Block Walls

• Paving Stones • Curb & Gutters • Striping

c&cpaving

ADA Experts, Ramps, Signage, Truncated Domes Fully Insured & Bonded www.candcpavingcompany.net

Apartment News

www.aaoc.com

January 2024

www.rayrobertsrealty.com

Do you know…

AAOC Membership Counselors are on hand to give members general guidance to help with day to day operations of your property?

Apartment Association of Orange County’s

Supplier Directory

(Please see Supplier Contact Index for contact information) Supplier Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism. Acoustic Ceiling Removal S-Team Turn Overs

R&B Wholesale Distributors, Inc. Western State Design, Inc.

Access Control Solutions

Asbestos

A.S. Wise, Inc. ADT Multifamily

Accounting Services AllView Real Estate Clarion Management, Inc.

Accounting Software Entrata MRI Software Yardi Systems Inc.

Answering Service Anyone Home Entrata

Apartment Building Inspection Deck Inspectors Inc. DTS Pacific LLC Green Home Solutions TrueEnviro Zebra Construction Inc.

Apartment Market Research Data ALN Data Apartment SEO CBRE Multifamily SoCal – Dan Blackwell & Team Effortless Ads The Mogharebi Group Yardi Systems Inc.

Apartment Rental Publications & Services apartments.com Intellirent Rent. The Mogharebi Group Zillow Rentals

Apartment/Student Housing Colliers International Kairos Investment Management Company LaundryUp The Mogharebi Group Restoration Services Company Vesync

Surface Experts of South Irvine TASORO The Door & Window Company

Alliance Environmental Group BMS CAT of Southern California LLC FIRST ONSITE Restoration Restoration Management Company

Carpentry

Asphalt Sales & Service Oliver Mahon Asphalt

KJ Carpet Wholesale R&B Wholesale Distributors, Inc.

Attorneys

Cleaning Service

AWB Law, P.C. Baker Law Group Brennan Law Firm Duringer Law Group, PLC Fisher & Phillips The Karlin Law Firm Kimball, Tirey & St. John LLP Newmeyer & Dillion, LLP Schiff & Shelton Wesierski & Zurek LLP, Lawyers

Bio-One of Orange Crown Building Services Inc. Molly Maid of Irvine, Saddleback and Temecula Valley Titanium Restoration Services Company

Bath Restoration or Renovations Baldwin Construction Buffalo Maintenance, Inc. California Bath Restoration OC Professional Maintenance Team S-Team Turn Overs Surface Experts of South Irvine TASORO Restoration Services Company

AMS Construction Buffalo Maintenance, Inc.

Carpet Sales & Service

Collections CollectTech Duringer Law Group, PLC David S. Schonfeld, Attorney at Law Kimball, Tirey & St. John LLP National Credit Systems

Communications Cox Communications MRI Software

Concrete Maintenance & Repair AMS Construction Buffalo Maintenance, Inc. Precision Concrete Cutting Oliver Mahon Asphalt

Boiler Systems

Construction

DCM Services, Inc H2O Heating Pros, Inc. Ironwood Plumbing, Inc. Spicer Mechanical Streamline Repipe and Plumbing Inc. Water Heater Man, Inc. Western State Design, Inc.

Alpha Structural Inc. AMS Construction Angelo Termite and Construction Aquinas HVAC Baldwin Construction BELFOR Property Restoration Buffalo Maintenance, Inc. CAMP Construction Services DTS Pacific LLC EEEadvisor Ingersoll Rand KD Electric Company OC Professional Maintenance Team Optimum Seismic, Inc. PyroComm Systems, Inc. Schluter Systems

Building Products Schluter Systems

Buying Group OMNIA Partners, Multifamily Housing

Appliances Sales, Service & Leasing

Cabinets/Refinishing

ACE Commercial Laundry Equipment, Inc. Discount Appliance Guys Expressions Home Gallery National Service Company

Buffalo Maintenance, Inc. KJ Carpet Wholesale S M Painting Corp. S-Team Turn Overs

Supplier Directory — continued on page 58

January 2024

www.aaoc.com

Apartment News

Supplier Directory continued from page 57 Construction (Continued) Southern Cross Property Consultants Specialty AC Heat TASORO Zebra Construction Inc.

Electrical

Furniture/Furniture Rental

Access Electrical & Lighting CCS Facility Services Electric Medics KD Electric Company S.E. Electrical Service Inc.

AFR Furniture Rental CORT Furniture Rental

Energy Management

Consulting Colliers International DG Realty Advisors, Inc. DTS Pacific LLC Insperity Intersolutions — Property Management Staffing Specialists Investment Capital Real Estate Southern Cross Property Consultants

Content Restoration AMS Construction Green Home Solutions TrueEnviro

Armada Power GoPowerEV Pearlx Yardi Systems Inc.

Environmental Consulting & Training American Environmental Specialists, Inc. American Environmental Specialists, Inc. Bio-One of Orange BMS CAT of Southern California LLC Green Home Solutions TrueEnviro Restoration Management Company Strategic Sanitation Services

Escrow

Contract Services CAMP Construction Services

Countertops

Buffalo Maintenance, Inc. OC Professional Maintenance Team S M Painting Corp.

New York Life Tax & Financial Group

Fire Safety

Insurance

Black Bird Fire Protection, Inc. Bob Peters Fire Protection FireAvert, LLC BluSky Restoration Contractors, LLC BMS CAT of Southern California LLC Bob Peters Fire Protection CCS Facility Services Green Home Solutions TrueEnviro PRC Restoration Precision Environmental Restoration Management Company

AssuredPartners Deans & Homer, Renter’s Insurance Dick Wardlow Insurance Brokers Entrata Farmer’s Insurance — Theresa Simes Agency ISU — The Olson Duncan Agency Navion Insurance Associates, Inc New York Life NFP Property & Casualty Prendiville Insurance Agency Rey Insurance Services, Inc. Tax & Financial Group TheGuarantors

Fitness Equipment

Internet Services

Opti-Fit Fitness Solutions Promaxima Strength & Conditioning

Apartment SEO apartments.com CitySide Networks, LLC Cox Communications Google Fiber Rent.

AMS Construction Crank Waterproofing EEEadvisor McCarthy Roofing WICR Waterproofing & Decking

Financial Planning

Fire & Flood Restoration

Apex Window Décor R&B Wholesale Distributors, Inc.

Drug & Alcohol Testing Resident IQ TAG / AMS, Inc.

Dryer Vent & Duct Cleaning Alliance Environmental Group Aquinas HVAC Crown Building Services Inc. Dryer Vent Wizard of Chino Hills, Ontario & Corona Dryer Vent Wizard of Mission Viejo and Trabuco Canyon Specialty AC Heat

Electric Vehicle Products & Services Access Electrical & Lighting KD Electric Company REVS (Refuel Electric Vehicle Solutions) S.E. Electrical Service Inc.

Apartment News

Heating & Air Conditioning Aquinas HVAC CCS Facility Services Expressions Home Gallery Ingersoll Rand OC Professional Maintenance Team R&B Wholesale Distributors, Inc. Spicer Mechanical

Buffalo Maintenance, Inc.

Draperies/Blinds/Window Coverings

Alpha Structural Inc. Angelo Termite and Construction Baldwin Construction BELFOR Property Restoration BluSky Restoration Contractors, LLC BMS CAT of Southern California LLC Buffalo Maintenance, Inc. EmpireWorks Reconstruction and Painting FIRST ONSITE Restoration OC Professional Maintenance Team PRC Restoration S M Painting Corp. Western State Design, Inc. Zebra Construction Inc.

Estate Planning

Deck Coatings, Magnesite Repairs, Waterproofing

California Rooter & Plumbing LA Hydro-Jet & Rooter Service, Inc. Total Rooter & Plumbing

General Contractor

Handyman

Fencing & Gates

Drain Cleaning

Mesa Artificial Turf/Garage Doors

Genesis Bank Exchange Resources, Inc. New York Life Kimball, Tirey & St. John LLP Tax & Financial Group

Buffalo Maintenance, Inc. California Bath Restoration KJ Carpet Wholesale Surface Experts of South Irvine TASORO

Garage Doors

Flooring KJ Carpet Wholesale Orion DCP Inc. Surface Experts of South Irvine TASORO Urban Surfaces

Furnaces Specialty AC Heat

www.aaoc.com

January 2024

Inspections Bob Peters Fire Protection EEEadvisor Southern Cross Property Consultants Zebra Construction Inc.

Investments American 1031 Carlyle CFG Investments, Inc. Exchange Resources, Inc. Kay Properties & Investments Company LordCap Green Morgan Skendarian Investment Real Estate Group New York Life Tax & Financial Group

Janitorial CCS Facility Services Strategic Sanitation Services

Kitchen Renovations Baldwin Construction Buffalo Maintenance, Inc. California Bath Restoration Schluter Systems

Landscapes/Hardscapes BrightView Landscape Services, Inc. GQ Landscape Care, Inc. ManageMowed Mariposa Landscapes, Inc.

Laundry Equipment & Services

Specialty AC Heat WICR Waterproofing & Decking

Marketing Clarion Management, Inc. Effortless Ads Intellirent Zumper

Pool & Spa Service & Repair Pacific Coast Commercial Pool Service

Mold Remediation Alliance Environmental Group American Environmental Specialists, Inc. BELFOR Property Restoration Bio-One of Orange BMS CAT of Southern California LLC FIRST ONSITE Restoration Green Home Solutions TrueEnviro Precision Environmental

Moving & Mobile Storage PODS For Business

Multi-Family Advisory Services California Energy-Smart Homes DG Realty Advisors, Inc. DTS Pacific LLC Exchange Resources, Inc. The Mogharebi Group

ACE Commercial Laundry Equipment, Inc. All Valley Washer Service Inc. Landcare Logic National Service Company PWS Laundry / Alliance R&B Wholesale Distributors, Inc. WASH Multi Family Laundry Systems Western State Design, Inc.

Odor Removal

Lending Institutions

Paint Sales & Service

CBRE Multifamily SoCal – Dan Blackwell & Team Chase Multifamily Lending Citizens Business Bank Genesis Bank Torrey Pines Bank KD Electric Company

Behr Paint Dunn-Edwards Corporation EmpireWorks Reconstruction and Painting OC Professional Maintenance Team R&B Wholesale Distributors, Inc. S M Painting Corp. S-Team Turn Overs West Coast Drywall & Paint

Magnesite Repairs

Parking

Lighting

Buffalo Maintenance, Inc.

Alliance Environmental Group FIRST ONSITE Restoration Strategic Sanitation Services

Outdoor Furniture & Refinishing Bassett Outdoor Contract Patio Guys

Mailboxes

Reliant Parking Solutions, LLC Zebra Construction Inc.

Mailboxes R Us

Pest Control

Maintenance, Repairs, Products

Alliance Environmental Group Angelo Termite and Construction Lloyd Pest Control Precision Environmental Western Exterminator Company

ADT Multifamily Aquinas HVAC BG Multifamily Buffalo Maintenance, Inc. CCS Facility Services Clarion Management, Inc. Evolution Building Efficiency GQ Landscape Care, Inc. Ingersoll Rand KD Electric Company Mariposa Landscapes, Inc. OC Professional Maintenance Team

Repipe Specialists, Inc Schluter Systems SmartFaucets Streamline Repipe and Plumbing Inc. Total Rooter & Plumbing Water Heater Warehouse

Pipe Restoration Streamline Repipe and Plumbing Inc.

Plumbing, Contractors & Supplies California Rooter & Plumbing EZ Drain & Plumbing Ironwood Plumbing, Inc. R&B Wholesale Distributors, Inc.

January 2024

Power/Pressure Washing Crown Building Services Inc.

Private Security Citiguard, Inc. Defense International Corporation FPK Security Signal of OC/SD

Private Investigations FPK Security

Products TheGuarantors

Property Management AIM Properties Allen Properties AllView Real Estate API Property Management Clarion Management, Inc. Consensys Property Management Company DM Smithco Dunlap Property Group Fairgrove Property Management Intersolutions — Property Management Staffing Specialists JLE Property Management L’Abri Management, Inc. LoCali Management Group The Management Works Optim Real Estate Services Company Orange County Property Management ProActive Realty Investments Reynolds Realty Advisors Roberts Management & Investments Satellite Management Company South Coast Real Estate & Property Management SVN / Vanguard — Cameron Irons

Property Management Software Anyone Home Appfolio, Inc. Entrata Luminous MRI Software Reliant Parking Solutions, LLC Rentler Resident IQ Snappt Inc. Vesync Yardi Systems Inc.

Supplier Directory — continued on page 60

www.aaoc.com

Apartment News

Supplier Directory

Resident Screening

Towing

Approved Real Estate BG Multifamily Multi Team Services NPM Staffing an InterSolutions Company The Liberty Group

AllView Real Estate Intellirent MRI Software Rentler Resident IQ SafeRent Solutions Snappt Inc. Yardi Systems Inc.

Dedicated Transportation Services Knight Towing Professional Towing LLC TO’ and MO’ Towing

Rain Gutters

Resident Services

Strategic Sanitation Services Valet Living

continued from page 59

Property Management Staffing & Training

Argos Homes Systems McCarthy Roofing

Entrata

AllView Real Estate Carlyle CFG Investments, Inc. CBRE Multifamily SoCal — Dan Blackwell & Team Colliers International DG Realty Advisors, Inc. DM Smithco Gorman & Associates Investing in The OC Investment Capital Real Estate Kairos Investment Management Company Kay Properties & Investments Company MJC Realty Morgan Skenderian Investment Real Estate Group ProActive Realty Investments Realtors Commercial Alliance of Orange County (RCAOC) SVN / Vanguard — Cameron Irons

AMS Construction CAMP Construction Services Crank Waterproofing Guardian Roofs by Sudduth Construction Inc. McCarthy Roofing Royal Roofing.com (RWS&P, Inc.)

Security Services/Patrol Services ADT Multifamily California Safety Agency Citiguard, Inc. Defense International Corporation FPK Security Securitas Security Services USA Signal of OC/SD Snappt Inc. USGI — Upland Group Vesync

Real Estate Broker

Seismic Retrofitting & Engineering

AllView Real Estate CBRE Multifamily SoCal — Dan Blackwell & Team DG Realty Advisors, Inc. KW Commercial MJC Realty Morgan Skenderian Investment Real Estate Group Company Optim Real Estate Services Company The Mogharebi Group

Alpha Structural Inc. Optimum Seismic, Inc.

Reconstruction AMS Construction Baldwin Construction BELFOR Property Restoration DTS Pacific LLC EmpireWorks Reconstruction and Painting JKJ Plus One, Inc Orion DCP Inc. Precision Environmental S-Team Turn Overs Southern Cross Property Consultants WICR Waterproofing & Decking

Service and Leasing Snappt Inc. TheGuarantors

Solar Thermal Pearlx

Staffing Service Approved Real Estate BG Multifamily InterLink Multifamily Staffing Intersolutions — Property Management Staffing Specialists

Surface Restoration AMS Construction Surface Experts of South Irvine

Sustainability/Green Energy

Strategic Sanitation Services

California Energy-Smart Homes Green Home Solutions TrueEnviro Optima Pearlx

Rent Payment System

Tax Planning

MRI Software Resident IQ Section 8 Management

Exchange Resources, Inc.

Recycling

Apartment News

Telecommunications CitySide Networks, LLC Cox Communications

www.aaoc.com

Clarion Management, Inc.

Trash Services

Tree Service

Roofing

Real Estate/Investments

Training

January 2024

David’s Tree Service, Inc. GQ Landscape Care, Inc. ManageMowed Mariposa Landscapes, Inc.

Utilities & Sub Metering Conservice Google Fiber Livable Multifamily Utility Company Resident IQ Southern California Edison-Multi Family Program

Video Commercials Intersolutions — Property Management Staffing Specialists NPM Staffing an InterSolutions Company

Video Surveillance Assure by Remote Ally

Water Heaters California Rooter & Plumbing DCM Services, Inc H2O Heating Pros, Inc. R&B Wholesale Distributors, Inc. Specialty AC Heat Total Rooter & Plumbing Water Heater Man, Inc. Water Heater Warehouse Water Heaters Only Inc.

Waterproofing AMS Construction Crank Waterproofing S M Painting Corp. Schluter Systems WICR Waterproofing & Decking

Water Removal ATI FIRST ONSITE Restoration Precision Environmental Restoration Management Company

Website Development/Online Advertising Apartment SEO

Windows & Doors Crown Building Services Inc. Mesa Artificial Turf/Garage Doors Moore Replacements The Door & Window Company

Apartment Association of Orange County’s

Supplier Contact Index (Please see AAOC’s Supplier Directory for Listings of Services)

All Supplier Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism. A.S. Wise, Inc. Jean Sabga 15150 Transistor Lane Huntington Beach, CA 92649 (714) 891-1501 jsabga@aswise.net — www.aswise.net Access Electrical & Lighting 25108 Marguerite Pkwy Suite A Mission Viejo, CA 92692 (949) 364-6063 accesselectricallighting@gmail.com ACE Commercial Laundry Equipment, Inc. Multi-Housing Division 14404 Hoover Street Westminster, CA 92683 (714) 897-4342 acelaundry@gmail.com — www.acelaundry.com

Provide Sales, Service, Leasing & Parts for Coin-Op Laundry Equipment. See the Advertisers Index on Page 76 for the location of our ad.

ADT Multifamily Joseph Knaack 100 West Indian School Road, Apt. 1012 Phoenix, AZ 85013 (714) 277-2586 josephknaack@adt.com

AFR Furniture Rental John Spivey 3330 Garfield Avenue Commerce, CA 90040 (323) 400-7508 jspivey@rentfurniture.com — http://www.rentfurniture.com AIM Properties Don St. John 531 E. Chapman Avenue Orange, CA 92866 (714) 633-2344 don@aimproperties.net — www.aimproperties.net All Valley Washer Service Inc. John Cottrell 15008 Delano St. Van Nuys, CA 91411 (800) 247-1100 john@allvalleywasher.com — www.allvalleywasher.com Allen Properties Frank Allen/Paul Allen/Jessica Siderius 1 Orchard Road, Suite #230 Lake Forest, CA 92630 (949) 768-6850 frank@allenproperties.net — www.allenproperties.net

Apartment data and market research.

Supplier Contact Index — continued on page 62

Property Management Services/Investments.

DO YOU KNOW... AAOC provides legislative representation and advocates for its members in Sacramento, in all 34 Orange County cities, and in 14 Riverside County cities?

APARTMENT OWNERS, LANDLORDS, INCOME PROPERTY OWNERS      

If you are struggling with a local law or regulation that is affecting you and your rental property operations, contact Chip Ahlswede at (714) 245-9500 or chip@aaoc.com.

www.AAOC.com

Alliance Environmental Group Krystyn Roman—krystynroman@alliance-enviro.com 777 N Georgia Ave Azusa, CA 91702 (877) 858-6220 marketingteam@alliance-enviro.com AllView Real Estate Daniel Gutierrez 1501 Westcliff Drive, Suite 270 Newport Beach, California 92660 (949) 400-4275 info@allviewrealestate.com ALN Data Samantha Wallace 2611 Westgrove Drive, Suite 104 Carrollton, TX 75006 (972) 931-2553 x 218 Samantha@alndata.com — www.alndata.com

Employment Practices Liability Business Income Coverage Cyber Liability & Data Breach Business Crimes Insurance Guaranteed Replacement Cost Worker’s Compensation Insurance

     

Liability Insurance Property Insurance Umbrella Policies Equipment Breakdown Ordinance or Law Backup of Sewers & Drains

Terri Simes Premier Income Property Insurance Serving all of California & Arizona CA License #0647512 Tsimes@farmersagent.com www.farmers.com/tsimes

Call 714-966-3000 today! Smart choices last a lifetime. January 2024

www.aaoc.com

Apartment News

Supplier Contact Index —

Approved Real Estate Jim Forde 4010 Barranca Pkwy, Suite 100 Irvine, CA 92604 (714) 875-0979 jim@approvedrealestateacademy.com Aquinas HVAC Eric Barnett 7438 Trade Street San Diego, CA 92121 (610) 410-3154 eric.barnett@aquinashvac.com Argos Homes Systems Mr. James Van Dyke 11542 Knott St., Suite B-5 Garden Grove, CA 92641 (714) 894-9534 argosjvandyke@hughes.net

continued from page 61

Alpha Structural Inc. Franchesca Hernandez 8334 Foothill Boulevard Los Angeles, CA 91040 (323) 943-5675 franchesca@alphastructural.com American 1031 Adam Bryan 10111 Petit Avenue North Hills, CA 91343 (310) 903-6757 adam@american1031.net American Environmental Specialists, Inc. Mr. James F. McClung, Jr. 15183 Springdale Street Huntington Beach, CA 92649 (714) 379-3333 admin@aeshb.com

Seamless aluminum rain gutters, fabric awnings, mirrored wardrobe closets. See the Advertisers Index on Page 76 for the location of our ad.

Consultant: Mold Investigations/Recommendations, Asbestos/Lead Testing, Training. See the Advertisers Index on Page 76 for the location of our ad.

AMS Construction 1159 Iowa Ave., Ste. K Riverside, CA 92507 (833) 267-7663 info@amsroofingconstruction.com

See the Advertisers Index on Page 76 for the location of our ad.

Angelo Termite and Construction Gregg Traum 16161 Scientific Way Irvine, CA 92618 (800) 589-8809 info@angelotermite.com

See the Advertisers Index on Page 76 for the location of our ad.

Anyone Home Jaime Conde 25521 Commercentre Dr #100 Lake Forest, CA 92630 (949) 916-3919 lightson@anyonehome.com

Engagement and automation tools through Contact Center and CRM software.

API Property Management Margie Tabrizi 1400 Bristol St. N, Ste. 245-A Newport Beach, CA 92660 (714) 505-5200 margie@apipropertymanagement.com Apartment SEO Ronn Ruiz 100 W. Broadway Ave, Suite 425 Long Beach, CA 90802 (877) 309-7363 ronn@apartmentseo.com — apartmentseo.com

Advertising firm specializing in Websites, Search & Social Media Marketing.

apartments.com Adriana Mamola 3161 Michelson Dr, #1675 Irvine, CA 92612 (951) 522-3001 amamola@costar.com

#1 nationwide provider of information and advertising services.

Apex Window Décor Deepa Gorajia 1132 E. Katella Ave, Suite A16 Orange, CA 92867 (714) 532-2588 deepag@apexwindowdecor.com — www.apexwindowdecor.com See the Advertisers Index on Page 76 for the location of our ad.

Appfolio, Inc. 55 Castilian Dr Goleta, Ca 93117 (866) 648-1536 mindy.sorenson@appfolio.com

Armada Power Robert Cooke 230 West Street Columbus, OH 43215-2655 (909) 730-6509 robert.cooke@armadapower.com Assure by Remote Ally Eddie Conlon 4431 Corporate Center Drive, Suite 121 Los Alamitos, CA 90720 (866) 439-0318 conlon@remoteally.com AssuredPartners Kate Shoemaker 2913 S Pullman Street Santa Ana, CA 92705 (949) 417-4047 kate.shoemaker@assuredpartners.com ATI 3360 La Palma Anaheim, CA 92806 (714) 412-0828 edwina.garcia@atirestoration.com AWB Law, P.C. Anthony Burton — anthony@awblawpc.com 2040 Main Street, Suite 500 Irvine, CA 92614 (949) 244-4207 admin@awblawpc.com Baker Law Group John Baker 7700 Irvine Center Dr., Suite 800 Irvine, CA 92618 (949) 450-0444 jbaker@bakerlawgroup.com Baldwin Construction Stephanie Harrison 464 Cataract Avenue, Suite A San Dimas, CA 91773 (909) 592-2292 sharrison@baldwincontrusction.net Bassett Outdoor Contract Jonathan Bennett PO Box 1280 Haleyville, AL 35565 (205) 486-5102 jlbennett@bassettoutdoorcontract.com Behr Paint Lori Flores 1601 E. Saint Andrew Pl. Santa Ana, CA 92705-5044 (909) 248-5132 lorflores@behrpaint.com — www.behr.com

Apartment News

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See the Advertisers Index on Page 76 for the location of our ad.

BrightView Landscape Services, Inc. Kristina Schafer 1960 S Yale St. Santa Ana, CA 92704 (949) 438-8528 Kristina.SChafer@brightview.com Buffalo Maintenance, Inc. Frank Alvarez 6861 Stanton Ave., Suite G Buena Park, CA 90621 (714) 956-8371 www.buffalomaintenance.com

See the Advertisers Index on Page 76 for the location of our ad.

California Bath Restoration Carly Camacho 1920 E. Warner Ave., Suite 3P Santa Ana, CA 92705 (949) 263-0779 ccamacho@calbath.com

Complete kitchen and bath restoration and refinishing company.

California Energy-Smart Homes Melinda Dinin 10680 White Rock Road #100 Rancho Cordova, CA 95670 (833) 987-3935 caenergysmarthomes@trccompanies.com

Supplier Contact Index — continued on page 64

See the Advertisers Index on Page 76 for the location of our ad.

BELFOR Property Restoration Susan Nellor 2920 East White Star Avenue Anaheim, CA 92806 (714) 514-7158 susan.nellor@us.belfor.com BG Multifamily Shannon Valentino 5850 Granite Parkway Plano, TX 75024 (714) 654-9498 svalentino@bgmultifamily.com Bio-One of Orange Cory Flores 1439 West Chapman Avenue #159 Orange, CA 92868 (949) 306-1733 Cory@Biooneorange.com — www.biooneorange.com Black Bird Fire Protection, Inc. 10282 Trask Ave Ste D Garden Grove, CA 92843 (714) 462-6095 info@blackbirdfire.com BluSky Restoration Contractors, LLC Stefanie Koslosky 1183 Warner Ave Tustin, CA 92780 (657) 575-0933 Stefanie.koslosky@goblusky.com BMS CAT of Southern California LLC Michele Schueller 1321 North Blue Gum Street Anaheim, CA 92806 (714) 651-6017 mschueller@bmscat.com Bob Peters Fire Protection Laurie Vandebrake 3397 East 19th Street Signal Hill, CA 90755 (562) 424-8486 LaurieV@bobpetersfire.com Brennan Law Firm Michael Brennan 67 Live Oak Avenue, Suite 105 Arcadia, CA 91006 (626) 294-0500 mike@mbrennanlaw.com

January 2024

California

LICENSE #703820

Rooter & Plumbing Inc.

Servicing all of Orange County And surrounding Areas

*Account Price

Regular Price

Drains: Kitchen, Lavy, Tub, Laundry, Toilet Auger .................... $87.50 .......................... $119.50 BASIC SERVICE CALL .............................................................................................. $87.50 .......................... $119.50 MAIN LINE Ground Level Clear-Out, 3" or 4" up to 140' .................................................... $97.50 .......................... $129.50 SLAB LEAK** Locate, Excavate, Repair, Back Fill & Concrete Patch .......................... $895.00 ...................... $1250.00 Backflow Testing/Service ................................................................................................................ Call for pricing Hydrojetting .................................................................................................................................................... Call for pricing

Gas & Water Leak Detection — Water Heater Installation Video Sewer Inspection — Hydro-jetting Backflow Service & Testing

WATER & GAS REPIPING 3 Convenient ways to order service request: Call, Fax or email for same day service if order before 2 pm. • Licensed, bonded and insured • One year written guarantee, parts and labor • 30 days on most drain cleanings

calrooter@yahoo.com 949-222-2202 • 714-505-0577 Fax 949-222-0214 * M – F 8:00 am – 5:00 pm ** Direct access, copper plumbing.

Call regarding Overtime & After hours rates

Se Habla Español

Prices subject to change without notice

See us on line at: www.calrooter.com January 2024

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Apartment News

Supplier Contact Index — continued from page 62

California Rooter & Plumbing Mr. Mark Fowler 1905 E. Deere Ave. Santa Ana, CA 92705 (949) 222-2202

Plumbing and drain cleaning services. See the Advertisers Index on Page 76 for the location of our ad.

California Safety Agency Darrell Cowan 8932 Katella, Suite 108 Anaheim, CA 92804 (866) 996-6990 dcowan@csapatrol.com — www.csapatrol.com CAMP Construction Services Ronni Anthony 15139 South Post Oak Rd. Houston, TX 77053 (713) 413-2267 ranthony@campconstruction.com Carlyle Minh Ta 1001 Pennsylvania Avenue Northwest Washington, DC 20004 (202) 729-5180 minh.ta@carlyle.com CBRE Multifamily SoCal – Dan Blackwell & Team Daniel Blackwell 3501 Jamboree Road, Suite 100 Newport Beach, CA 92660 (949) 307-8319 dan.blackwell@cbre.com — www.cbre.com/invocmultifamily

Orange County multifamily investment property sales and 1031 exchanges. See the Advertisers Index on Page 76 for the location of our ad.

CCS Facility Services Julie Randall 3001 Red Hill Avenue Bld 6-220 Costa Mesa, CA 92626 (949) 285-5079 jrandall@ccsbts.com CFG Investments, Inc. Stephen Meyer 17220 Newhope Street Fountain Valley, CA 92708 (714) 557-1430 steve@cfginvestments.com — www.cfginvestments.com Chase Multifamily Lending 3 Park Plaza, Suite 1000 Irvine, CA 92614 (866) 937-7199 www.chase.com/mfl Citiguard, Inc. Michael Steel 22736 Vanowen Street, #300 West Hills, CA 91307 (747) 251-1182 Michael@Citiguardinc.com Citizens Business Bank Michael Duran 2650 E Imperial Hwy Brea, CA 92821 (714) 996-8150 mduran@cbbank.com — http://www.cbbank.com CitySide Networks, LLC Mike Gourzis 100 Spectrum Center Drive, Suite 500 Irvine, CA 92618 (833) 318-4646 mike.gourzis@citysidefiber.com Clarion Management, Inc. 101 Pacifica, #260 Irvine, CA 92618 (949)383-4762 bmoody@clarionmgmt.com

Apartment News

CollectTech Kenneth Stumbo 981 Powell Avenue Southwest Suite 115 Renton, WA 98057 (425) 441-4096 ken@collecttech.com Colliers International Pat Swanson 3 Park Plaza, Ste 1200 Irvine, CA 92614 (949) 724-5564 pat.swanson@colliers.com Consensys Property Management Company Laurel Dial 1380 S. Anaheim Blvd Anaheim, CA 92805 (714) 772-4400 laureld@consensyspm.com — www.consensyspm.com Conservice Matt Gordon 750 S. Gateway Dr. River Heights, UT 84321 (866) 947-7379 communications@conservice.com CORT Furniture Rental Karie Talke 2540 Main Street Suite A Irvine, CA 92614 (949) 852-0711 karie.talke@cort.com Cox Communications Alicia Gray 27121 Towne Centre Dr, Suite 125 Foothill Ranch, CA 92610 (949) 563-8163 alicia.gray@cox.com Crank Waterproofing Rocky Glover 134 Commercial Way Costa Mesa, CA 92627 (949) 374-2628 info@crankdeckandroof.com Crown Building Services Inc. Jason Maslach 548 Malloy Ct. Corona, CA 92878 (714) 694-1007 jason@crownservicesinc.com – www.crownservicesinc.com David’s Tree Service, Inc. Jay Olavarria 19051 Gothard Street Huntington Beach, CA 92648 (714) 842-6345 Jay@davidstreeservice.com—info@davidstreeservice.com DCM Services, Inc David Carlson PO Box 400 Pico Rivera, CA 92056 (800) 504-7103 dcmservices400@gmail.com

See the Advertisers Index on Page 76 for the location of our ad.

Deans & Homer, Renter’s Insurance Debbie Halverson 110 E. Wilson Ave., Suite 102 Fullerton, CA 92832 (800) 345-2054 debbieh@deanshomer.com — www.InsureYourStuff.com Deck Inspectors Inc. David Mazor 2029 Verdugo Rd. #156 Montrose, CA 91020-1626 (888) 224-0489 Deck-Inspector@deckinspectors.com

www.aaoc.com

Dedicated Transportation Services Richard Rodrigues 13700 Harbor Blvd., Suite B Garden Grove, CA 92843 (714) 371-3034 richthetowguy@yahoo.com www.dedicatedtransportationservices.com Defense International Corporation Chaz McKinney 130 South Prospect Avenue Tustin, CA 92780 (714) 646-1945 defenseintco@gmail.com DG Realty Advisors, Inc. Tim Gorman — tim@dgrealtyadvisors.com 272 South Poplar Avenue, Unit 101 Brea, CA 92821-5587 (714) 932-9673 info@dgrealtyadvisors.com Dick Wardlow Insurance Brokers Matt Wardlow 233 High Street Moorpark, CA 93021 (805) 553-0505 x 320 mattw@wardlowinsurance.com — www.wardlowinsurance.com Insurance brokers specializing in apartments and commercial property.

Direct Signs and Designs (NorCal Direct Marketing Inc. DBA) Angela Waugh 5151 Golden Foothill Pkwy, #110 El Dorado Hills, CA 95762 (916) 941-8046 angela@directsd.com — directsd.com Discount Appliance Guys Frank Morales 2041 Rosecrans Avenue, Suite 363 El Segundo, CA 90245 (310) 955-7408 frank@discountapplianceguys.com DM Smithco Duane Van Handel 1940 W. Orangewood Ave., Suite 201 Orange, CA 92868 (714) 456-9147 v456-9983 dvh@dmsmithco.com Dryer Vent Wizard of Chino Hills, Ontario & Corona Chalae Walker 14525 Verona Place Eastvale, CA 92880 (213) 800-6365 cwalker@dryerventwizard.com Dryer Vent Wizard of Mission Viejo and Trabuco Canyon Ronald West 29005 Consuelo Pl Mission Viejo, CA 92692 (949) 966-0303 rwest@dryerventwizard.com DTS Pacific LLC Jim Diaz 539 South Indiana Street Anaheim, CA 92805 (877) 387-7229 jimdiaz@dtspacific.com Dunlap Property Group Paul Dunlap 801 E. Chapman Avenue Fullerton, CA 92831 (714) 879-0111 pdunlap@dpgre.com — www.dpgre.com Dunn-Edwards Corporation Jessica Seitz 1575 North Placentia Avenue Placentia, CA 92870-2333 (562) 760-9969 Jessica.Seitz@dunnedwards.com

Supplier Contact Index — continued on page 66

January 2024

APARTMENTS | RESIDENTIAL | HOA | COMMERCIAL

Buffalo Maintenance Inc. The Apartment Specialist

WE ARE YOUR TRUSTED SOURCE AND SUPPORT TEAM

PROTOCOLS PROCEDURES TRAINED TECHS LICENSED CERTIFIED INSURED

WE ARE OPEN FOR BUSINESS BUFFALO MAINTENANCE, INC. IS YOUR ‘ONE-STOP SHOP’ FOR ALL ROUTINE MAINTENANCE AND CONSTRUCTION SERVICES

714.956.8371 | www.BuffaloMaintenance.com Licensed & Insured, CA LIC# 1010967

January 2024

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Apartment News

Supplier Contact Index — continued from page 64

Duringer Law Group, PLC Mr. Stephen C. Duringer, Esq. 181 S. Old Springs Road, 2nd Floor Anaheim Hills, CA 92809 (714) 279-1100, (800) 829-6994 toll free

Specializes in landlord/tenant law, debt collection, eviction.

EEEadvisor Omidreza Ghanadiof 6500 Yucca Street 416 Los Angeles, CA 90028-4972 (805) 334-0037 info@eeeadvisor.com Effortless Ads Madeline Nash 209 Cornwall Street Northwest Leesburg, VA 20176 (214) 952-9862 madeline@effortlessads.com Electric Medics Mike Parks 28052 Camino Capistrano, 105 Mission Viejo, CA 92677 (949) 462-9200 electricmedics@gmail.com EmpireWorks Reconstruction and Painting Chet Oshiro 1682 Langley Ave. Irvine, CA 92614 (888) 278-8200 coshiro@empireworks.com — www.empireworks.com

Entrata Kristin Teale 4205 Chapel Ridge Road Lehi, UT 84043 (801) 735-6988 kteale@entrata.com Exchange Resources, Inc. Franck Bideau PO BOX 837 Huntington Beach, CA 92648 (949) 508-9827 Fbideau@Exchangeresources.net — http://exchangeresources.net Expressions Home Gallery Sherri Galusha 17138 Von Karman Ave Irvine, CA 92614 (949) 271-2085 srgalusha@morsco.com Major appliances for apartments.

EZ Drain & Plumbing Stacie Fluhrer 6709 Washington Ave, #944 Whittier, CA 90601 (714) 640-0699 ezdrainandplumbing@gmail.com

See the Advertisers Index on Page 76 for the location of our ad.

Fairgrove Property Management Marco Vartanian — mvartanian@fairgrovepm.com 2355 Main Street, Suite 120 Irvine, CA 92614 (714) 541-0288 info@fairgrovepm.com — https://fairgrovepm.com/ Farmer’s Insurance — Theresa Simes Agency Terri Simes 17155 Newhope Street #F Fountain Valley, CA 92708 (714) 966-3000 tsimes@farmersagent.com — www.farmersagent.com/tsimes Insurance for apartments, business, auto, home, life, etc. See the Advertisers Index on Page 76 for the location of our ad.

FireAvert, LLC Nathan Brown 1655 West Maple Street Mapleton, UT 84664-3131 (801) 692-0306 nathan@fireavert.com FIRST ONSITE Restoration Amit Gandhi 1275 North Grove Street Anaheim, CA 92806 (619) 537-9499 amit.gandhi@firstonsite.com — https://firstonsite.com/ Fisher & Phillips 2050 Main Street, Suite 100 Irvine, CA 92614 (949) 851-2424 cbaran@laborlawyers.com FPK Security Steve Flamm P.O. Box 55597 Valencia, CA 91355 (800) 459-4068 stevef@fpksecurity.com — www.fpksecurity.com Genesis Bank Lauren DiBiase 4675 MacArthur Ct Suite 1600 Newport Beach, CA 92660 (949) 273-1226 ldibiase@mygenesisbank.com Google Fiber Carol Luong 19510 Jamboree Road Google Building FAIR Irvine, CA 92612 (949) 800-1346 luongcarol@google.com

GoPowerEV Rachel Corn 9211 Harlow Avenue Los Angeles, CA 90034 (781) 264-3696 rachel.corn@gmail.com Gorman & Associates Sonya Loera PO Box 325 Brea, CA 92822 (714) 255-9998 info@wrgorman.com

See the Advertisers Index on Page 76 for the location of our ad.

GQ Landscape Care, Inc. Mario Quiroz 4195 Chino Hills Parkway, Suite 202 Chino Hills, CA 91709 (909) 906-6009 mariomquiroz@gqlandscapecare.com Green Home Solutions TrueEnviro James Armendariz 20984 Bake Pkwy, Ste 100 Lake Forest, CA 92630 (909) 238-4169 socal@trueenviro.com Guardian Roofs by Sudduth Construction Inc. Helen Tredo 1010 N. Batavia St., Suite F Orange, CA 92867 (714) 633-3619 guardianroofsbookkeeping@gmail.com — www.guardianroofs.com Roofing systems for residential and commercial property for over 30 years. See the Advertisers Index on Page 76 for the location of our ad.

H2O Heating Pros, Inc. Tim Caufield — timcaufield@h2oheatingpros.com P.O. Box 91 Menifee, CA 92586 (951) 405-0015 email@h2oheatingpros.com — www.h2oheatingpros.com HMWC, CPAs & Business Advisors David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000 david@hmwccpa.com HMWC, CPAs & Business Advisors David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000 david@hmwccpa.com Ingersoll Rand Jesse Estrada 11927 Ottawa Pl. #90 Chino, CA 91710 (909) 306-9390 jesse.estrada@irco.com Insperity Kari Tamke 45 54th Place #4 Long Beach, CA 90803-3405 (562) 706-6090 kari.tamke@insperity.com Intellirent Cassandra Joachim 632 Commercial Street, 5th Floor San Francisco, CA 94111 (415) 849-4400 info@myintellirent.com InterLink Multifamily Staffing Lisa Wetzel 17321 Irvine Boulevard Tustin, CA 92780 (949) 400-1678 lisa@interlinkmultifamily.com

Supplier Contact Index — continued on page 68

Apartment News

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January 2024

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Apartment News

Supplier Contact Index — continued from page 66

Intersolutions — Property Management Staffing Specialists Laura Aliberti 17762 Manchester Avenue Irvine, CA 92614-6649 (858) 367-5998 laliberti@intersolutions.com - www.intersolutions.com Investing in The OC Mercedes Shaffer 1200 Newport Center Drive Newport Beach, CA 92660 (714) 330-9999 InvestingInTheOC@gmail.com — http://investingintheoc.com Investment Capital Real Estate Ignacio Diaz, Jr. 1 Park Plaza, Suite 600 Irvine, CA 92614 (949) 201-8817 id@investmentcapitalre.com — www.investmentcapitalre.com Specializing in the purchase, sale and 1031 exchange of apartment buildings.

Ironwood Plumbing, Inc. Carl Ludwig 101 S. Kraemer Blvd., Suite 100 Placentia, CA 92870 (877) 484-7575 carl@ironwoodplumbing.com — www.ironwoodplumbing.com ISU — The Olson Duncan Agency Jim Kinmartin 25550 Hawthorne Blvd #203 Torrance, CA 90505 (310) 373-6441 jim@olsonduncan.com — www.olsonduncan.com

JKJ Plus One, Inc Cassandra Torres 444 Old Newport Boulevard, Ste C Newport Beach, CA 92663 (949)259-3092 cassandra@casstorres.com JLE Property Management Denise Arredondo 700 West 1st Street, Suite 12 Tustin, CA 92780 (714) 778-0480 www.jle1.com — denise@jle1.com

Electrical wiring & installation for remodels, tenant improvements, new constructions & additions.

See the Advertisers Index on Page 76 for the location of our ad.

Kairos Investment Management Company Jon Needell 30242 Esperanza Rancho Santa Margarita, CA 92688 (949) 709-8888 jneedell@kimc.com — www.kimc.com Kay Properties & Investments Company Patricia Aballe 21515 Hawthorne Blvd, 360 Torrance, CA 90503 (855) 899-4597 info@kpi1031.com

See the Advertisers Index on Page 76 for the location of our ad.

The Karlin Law Firm Scott Karlin 13522 Newport Avenue, Suite 201 Tustin, CA 92780 (714) 731-3283 Scott@Karlinlaw.com — Mike@Karlinlaw.com

Kimball, Tirey & St. John LLP Michael Chen 2040 Main St., Suite 500 Irvine, CA 92614 (949) 476-5585 Michael.Chen@kts-law.com KJ Carpet Wholesale Chris Yi PO Box 369 Walnut, CA 91788 (909) 455-0180 AR@kj-carpet.com Knight Towing Frank Mora 1001 North Logan Street Santa Ana, CA 92701 (714) 686-5975 sales@knightstotherescue.com KW Commercial Randy Combs 4010 Barranca Parkway, Ste 100 Irvine, CA 92604 (714) 658-3263 randycombs@kw.com

See the Advertisers Index on Page 76 for the location of our ad.

L’Abri Management, Inc. 8141 E. Second Street, Suite 300 Downey, CA 90241 (714) 826-9972 www.labri-inc.com

Independent insurance brokerage representing commercial building owners and operators.

Full service property management provider for 16+ units.

EZ Drain & Plumbing 24 Hour Service Full Service Plumbing Drain & Leak Specialist 2nd Opinions Always Free

KD Electric Company Derrick Laughlin 17071 E. Imperial Hwy., Suite A6 Yorba Linda, CA 92886 (714) 223-2700 derrick@kdelectric.com — www.kdelectric.com

*Half Off 2nd Drain

Sondance Painting

Proudly Serving the 605 Corridor and North Orange County

NO HIDDEN COSTS APARTMENT– RESIDENTIAL COMMERCIAL INTERIOR – EXTERIOR FULL JANITORIAL, MAINTENANCE & CLEAN UP SERVICES

714-640-0699 | 562-656-6517 68

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January 2024

NEAT, FAST, HONEST

LIC. #828563

949-472-7516

LA Hydro-Jet & Rooter Service, Inc. Dan Baldwin 10639 Wixom St Sun Valley, CA 91352 (800) 750-4426 dbaldwin@lahydrojet.com Landcare Logic Jalin Gerber 1448 N. Glassell Orange, CA 92867 (951) 316-8002 jalin@landcarelogic.com — www.landcarelogic.com LaundryUp Howard Lee 1070 N. State College Blvd. Anaheim, CA 92806 (714) 533-7835 hmlee_vp@yahoo.com — www.laundryup.com Livable Daniel Sharabi PO Box 475852 San Francisco, CA 94147 (877) 789-6027 comesave@livable.com — www.livable.com

Mesa Garage Doors Meridith Denos 4915 E Hunter Ave Anaheim, CA 92807 (808) 807-7566 mdenos@mesagaragedoors.com — www.mesagaragedoors.com MJC Realty Joel Carlson 3 Upper Newport Plaza Drive, First Floor Newport Beach, CA 92658 (714) 271-7322 joel@joelcarlson.com Molly Maid of Irvine, Saddleback and Temecula Valley Scott Sims 20984 Bake Parkway #102 Lake Forest, CA 92630 (949) 367-8000 x 2 scott.sims@mollymaid.com www.mollymaid.com/irvine-saddleback-valley/

Moore Replacements Mike Moore 1525 W MacArthur Blvd, Unit 16 Costa Mesa, CA 92626 (714) 963-0505 mike@moorereplacements.com Morgan Skendarian Investment Real Estate Group 4590 Mac Arthur Blvd., Suite 260 Newport Beach, CA 92660 (949) 251.8800 md@morganskenderian.com

Supplier Contact Index — continued on page 70

See the Advertisers Index on Page 76 for the location of our ad.

Lloyd Pest Control David Hinrichs 1331 Morena Blvd, #300 San Diego, CA 92110 (619) 843-6369 david.hinrichs@lloydpest.com LoCali Management Group Nathan Poth 6789 Quail Hill Pkwy, Ste 625 Irvine, CA 92603 (714) 747-9074 Nathan@livinglocali.com — www.livinglocali.com Boutique style property management.

LordCap Green Jessica Collins 14 Wall Street, Ste 1720 New York, NY 10005 (212) 400-7142 team@lordcapgreen.com — https://www.lordcapgreen.com Luminous Joel Duchesne 2911 1/2 Hewitt Ave., Suite 8 Everett, WA 98201 (866) 387-7275 help@luminousresidential.com Mailboxes R Us Tony McDaniel 1980 N Glassell Street Orange, CA 92865 (714) 779-7779 tony@hillcrestconstruction.com ManageMowed Chris Michael 12672 Limonite Ave, Suite 3E #154 Eastvale, CA 92880 (714) 592-0019 Chris.M@ManageMowed.com Rancho-Ontario@managemowed.com https://www.managemowed.com/locations/rancho-cucamonga Mariposa Landscapes, Inc. Larry Rudd 1107 East Walnut Street Santa Ana, CA 92701 (626) 562-0707 larry.rudd@mariposa-ca.com — www.mariposa-ca.com McCarthy Roofing Aaron Martin 625 W. Katella Ave. #29 Orange, CA 92867 (714) 538-3330 customerservice@mccarthyroofing.com See the Advertisers Index on Page 76 for the location of our ad.

January 2024

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Apartment News

Supplier Contact Index — continued from page 69

MRI Software Mary Greene 28925 Fountain Parkway Solon, OH 44139-4356 (714) 403-3622 mary.greene@mrisoftware.com — http://www.checkpointid.com Multifamily Utility Company Denise Deverelle—ddeverelle@multifamilyutility.com PO Box 86531 San Diego, CA 92138 (800) 266-0968 sales@multifamilyutility.com Team Services Teresa Manzano Mendoza 17321 Irvine Blvd, #205 Tustin, CA 92780 (714) 213-8841 teresa@multiteam.net — www.multiteamservices.com National Credit Systems Gordon Marshall 1775 The Exchange SE Suite 300 Marietta, GA 30339 (800) 515-6858 gmarshall@nationalcreditsystems.com National Service Company Anel Burgin 845 N Commerce St Orange, CA 92867 (714) 633-1811 ab_national@yahoo.com — www.apartmentlaundry.com See the Advertisers Index on Page 76 for the location of our ad.

Navion Insurance Associates, Inc Shawntae Stewart 23001 La Palma Avenue, Ste 120 Yorba Linda, CA 92887 (714) 202-4711 sstewart@navionins.com — www.navionins.com Newmeyer & Dillion, LLP Rondi Walsh 895 Dove Street, 5th Floor Newport Beach, CA 92660 (949) 854-7000 rondi.walsh@ndlf.com New York Life Kimberly Lucas 3711 Calle Casino San Clemente, CA 92673 (949) 244-5459 kalucas@ft.newyorklife.com NFP Property & Casualty Eric R. Marrs, CIC, CRM, Vice President 1551 Tustin Avenue, Suite 500 Santa Ana, CA 92705 (714) 617-2446 eric.r.marrs@nfp.com — www.nfp.com

NPM Staffing an InterSolutions Company Laura Aliberti 2400 East Katella Ave., Suite 800 Anaheim, CA 92806 (949) 307-1595 laliberti@npmstaffing.com — www.npmstaffing.com OC Professional Maintenance Team Jennifer Barragan 1180 W. Ball Rd. #9134 Anaheim, CA 92812 (714) 583-8633 info@ocproteam.com

See the Advertisers Index on Page 76 for the location of our ad.

Oliver Mahon Asphalt Michelle Hogge 182 Wells Place Costa Mesa, CA 92627 (949) 548-6398 admin@olivermahon.com OMNIA Partners, Multifamily Housing Peter Braun 1941 South Grant Street Denver, Colorado 80210 (303)910-7636 peter.braun@omniapartners.com omniapartners.com/multifamilyhousing Opti-Fit Fitness Solutions Eric Konz PO Box 6716 Folsom, CA 95763 (888) 601-4350 ekonz@opti-fit.com — www.opti-fit.com Optimum Seismic, Inc. Ali Sahabi 5508 S. Santa Fe Ave. Vernon, CA 90058 (323) 605-0000 asahabi@optimumseismic.com — www.optimumseismic.com See the Advertisers Index on Page 76 for the location of our ad.

Orange County Property Management Eric Reichert 16742 Gothard Street, Suite 117 Huntington Beach, CA 92647 (714) 840-1700 eric@ocmgmt.com — orangecountypropertymanagement.com Orion DCP Inc. Yathrib Heredia 117 North Bewley Street Santa Ana, CA 92703 (949) 306-3995 Yheredia@Oriondcp.com Pacific Coast Commercial Pool Service Roger Klump 5282 Acacia Ave Garden Grove, CA 92845 (714) 351-1881 rdklump@gmail.com

Commercial, Personal & Health Insurance.

Patio Guys Joanna Solis 2907 Oak St Santa Ana, CA 92707 (800) 310-4897 commercial@patioguys.com Pearlx Phillip Forrester 1612 Cambridge Circle Charlottesville, VA 22903 (323) 863-8403 pf@pearlxinfra.com PK Security, Inc. Steve Flamm P.O. Box 55597 Valencia, CA 91355 (800) 459-4068 stevef@fpksecurity.com PODS For Business Chad Schutt 13284 Eagle Ridge Chino Hills, CA 91709 (310) 270-5127 cschutt@pods.com PRC Restoration Freddy Rodriguez 23839 Banning Blvd Carson, CA 90745 (562) 490-6900 info@prcrestoration.com — www.prcrestoration.com Precision Concrete Cutting Aaron Anderson 650 S Grand Ave #108 Santa Ana, CA 92705 (760) 448-0979 aaron@pcctriphazardremoval.com — www.safesidewalks.com Precision Environmental Mark Taylor 4350 Transport Street, Suite 109 Ventura, CA 93003 (805) 641-9333 mtaylor@precisionenv.com Prendiville Insurance Agency Angela Weiss 24661 Del Prado, Suite 3 Dana Point, CA 92629-2805 (949) 487-9696 angela@prendivilleagency.com ProActive Realty Investments Rita Aguila 1913 E. 17th Street, Suite 217 Santa Ana, CA 92705 (714) 541-3138 rita@proactiveri.com — www.proactiveri.com

Property Management Multifamily & Single Homes, Real Estate Sales.

Professional Towing LLC Alberto Castellanos 593 North Batavia Street Orange, CA 92868-1218 (714) 616-0290 dispatch@albertostowing.com Promaxima Strength & Conditioning Lesley Ward 5310 Ashbrook Drive Houston, TX 77081 (979) 946-6889 lward@promaxima.com — www.promaxima.com PWS Laundry / Alliance John Endahl 12020 Garfield Ave South Gate, CA 90280 (323) 721-8832 jendahl@pswlaundry.com — www.pwslaundrywest.com

Supplier Contact Index — continued on page 72

Apartment News

www.aaoc.com

January 2024

CAREER CENTER AAOC is your new online source for connecting multifamily industry employers and job seekers in Orange County. Our Multifamily Career Center is designed to exclusively promote industry-specific job openings to current and prospective industry talent. Employers can post job openings, view resumes, and pre-screen candidates. Job seekers can search job openings, create alerts, post resumes, and apply online. The AAOC Multifamily Career Center features: Relevant, industry-specific job postings that will reach desired audiences Email notifications directly to employers’ and candidates’ inboxes Easy to use, web-based interface Competitive job posting rates for AAOC members and non-members

www.AAOC.com (714) 245-9500

info@aaoc.com

525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701

Supplier Contact Index — continued from page 70

PyroComm Systems, Inc. Jake Tirabassi 15215 Alton Parkway, #200 Irvine, CA 92618 (949) 386-0798 jaket@itredrock.com R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400 drhodes@rbdist.com — www.rbdist.com

See the Advertisers Index on Page 76 for the location of our ad.

Reliant Parking Solutions, LLC Kevin Wexler PO Box 13004 Carlsbad, CA 92013 (760) 494-0938 info@reliantparking.com Rentler Barton Strawn 200 Civic Center Drive, Suite 150 Sandy, UT 84070 (888) 222-1009 www.rentler.com/partner/aaoc — membership@rentler.com Rent. Laura Lemansky 950 East Paces Ferry Road NE, Suite 2600 Atlanta, GA 30326 (949) 943-5177 llemansky@rent.com - www.rent.com Repipe Specialists, Inc Daniel Johnston 245 East Olive Ave, 5th Floor Burbank, CA 91502 (703) 801-8269 daniel.johnston@repipespecialists.com Resident IQ Angela Mackey — angela.mackey@residentiq.com 2035 Lakeside Centre Way Suite 250 Knoxville, TN 379220 (949) 698-3662 sales@residentiq.com Restoration Management Company Michelle Lopez 25172 Arctic Ocean Dr., Suite 100 Lake Forest, CA 92630 (949) 274-6408 mlopez@rmc.com — www.rmc.com

REVS (Refuel Electric Vehicle Solutions) David Aaronson 3753 Nottingham St Houston, TX 77005 (713) 927-1693 daaronson@refuelevs.com — www.refuelevs.com Rey Insurance Services, Inc. Mike Rey 27130 Paseo Espada B523 San Juan Capistrano, CA (949) 487-9661 mike@reyinsuranceservices.com — www.reyinsuranceservices.com Reynolds Realty Advisors Elizabeth Reynolds 3900 E Miraloma Ave, Suite H Anaheim CA, 92806 (866) 613-7772 Elizabeth@ReynoldsRealtyAdvisors.com www.ReynoldsRealtyAdvisors.com Roberts Management & Investments Ray Roberts 3532 Katella Ave, Suite 111 Los Alamitos, CA 90720 (562) 430-3588 See the Advertisers Index on Page 76 for the location of our ad.

Royal Roofing.com (RWS&P, Inc.) Steve Pinkus 6831 Suva St. Los Angeles, CA 90201 (562) 928-1200 steve@royalroofing.com — www.royalroofing.com

Specializing in flat/low slope roofs, comp. & wood shingle and tile roofs. Solar panel installation. See the Advertisers Index on Page 76 for the location of our ad.

S-Team Turn Overs Carlos Mercado 2030 East 4th Street Santa Ana, CA 92705 (310) 986-1522 cmercado@steamoc.com S.E. Electrical Service Inc. Sam Edalati 6282 Abraham Avenue Westminster, CA 92683 (714) 448-6252 seelectricoc@verizon.net SafeRent Solutions Paula Durner 3001 Hackberry Rd, Irving, TX 75063 (419) 367-7615 paula.durner@parkhillholdings.com

We are the leading screening and risk management provider for the multifamily industry.

Satellite Management Company Paul Conzelman 1010 E Chestnut Ave Santa Ana, CA 92701 714) 558-2411 ext 124 pconzelman@satellitemanagement.com Schiff & Shelton Laurie Schiff 3700 Campus Drive, Suite 202 Newport Beach, CA 92660 (949) 417-2211 laurie@schiff-shelton.com Schluter Systems Mary Yocum 15 Nantucket Lane Aliso Viejo, CA 92656 (714) 329-0355 myocum@schluter.com Securitas Security Services USA Jacob King 27275 Miraflores Mission Viejo, CA 92692 (619) 559-3020 jacob.king@securitasinc.com

Apartment News

www.aaoc.com

January 2024

Signal of OC/SD Gilbert Holguin 2140 West Chapman Avenue Suite #250 Orange, CA 92868 (714) 715-2157 gholguin@teamsignal.com — https://www.teamsignal.com/ S M Painting Corp. Salvador Munguia 417 S. Associated Rd. #212 Brea, CA 92821 smpaintscheduling@gmail.com SmartFaucets Joanna Boey 7545 Irvine Center Drive Irvine, CA 92618 (626) 757-3663 info.smartfaucets@gmail.com Snappt Inc. Daniel Cooper 6100 Wilshire Boulevard Los Angeles, CA 90048 (714) 812-2340 dcooper@snappt.com — www.snappt.com South Coast Real Estate & Property Management 1927 Harbor Blvd., #370 Costa Mesa, CA 92627 (800) 541-1962 paul@southcoastrealestatebroker.com Southern California Edison-Multi Family Program Mary Finn Parker 1515 Walnut Grove Ave Rosemead, CA 91770 (714) 307-5274 mary.finn@sce.com — www.sce.com Southern Cross Property Consultants Becky Millat 4055 Hancock St., Suite 100 San Diego, CA 92110 (619) 385-3757 becky@southerncrosspc.com Specialty AC Heat Wendell Grant 4650 Arrow Highway Ste C6 Montclair, CA 91763 (909) 982-7999 alexd.specialty@gmail.com Spicer Mechanical Chad Hegreberg 1210 N. Jefferson #K, Anaheim, CA 92807 (714) 279-9100 chadh@spicermechanical.com — www.spicermechanical.com Strategic Sanitation Services Eric Lenning 25801 Obrero Drive #11 Mission Viejo, CA 92691 (877) 271-7909 ericl@wasteoptimize.com Streamline Repipe and Plumbing Inc. Israel De La Torre 9555 Heiner Street Bellflower, CA 90706 (855) 737-4737 streamlinerepipex@gmail.com Surface Experts of South Irvine Heath White 25 Grandbriar Aliso Viejo, CA 92656 (949) 471-0408 hwhite@surfaceexperts.com SVN / Vanguard — Cameron Irons Cameron Irons 120 W. 5th Street #210 Santa Ana, CA 92701 (714) 446-0600 cirons@svn.com — www.svnvanguard.com See the Advertisers Index on Page 76 for the location of our ad.

TAG / AMS, Inc. Rick Denver 10572 Chestnut Street Los Alamitos, CA 90720 (562) 280-0177 rickdenver@tagams.com TASORO Annie Bing 14107 Brighton Ave Gardena, CA 90249 (714) 925-0598 ab@tasoroproducts.com — https://tasoroproducts.com/ Tax & Financial Group Justin Hess 4001 MacArthur Blvd. 3rd Floor Newport Beach, CA 92660 (949) 223-8434 justin.hess@tfgroup.com The Door & Window Company Elsa Pizana 1529 W. Alton Avenue Santa Ana, CA 92704 (714) 754-4085 elsa@thedoorandwindow.com TheGuarantors Alexandra Nazaire 1 World Trade Center New York, NY 10007 (212) 266-0020 associations@theguarantors.com — success@theguarantors.com The Liberty Group Carrie Floyd 11801 Pierce Street, Suite 200 Riverside, CA 92505 (951) 744-0057 carrief@thelibertygroup.com — www.thelibertygroup.com The Management Works Chip Robinson 1303 Avocado Ave #260 Newport Beach, CA 92660 (949) 644-2063 www.mgtworks.com We provide apartment property management in Southern California.

The Mogharebi Group Brett Bayless 28 Crestview Drive Rancho Santa Margarita, CA 92688 (949) 887-2465 Brett.bayless@mogharebi.com Titanium Restoration Services Company Victor Martinez P.O. Box 4584 Anaheim, CA 92801 (714) 290-5875 titaniumrestoration@gmail.com TO’ and MO’ Towing Robert Heer 518 N. Poinsettia Ave. Santa Ana, CA 92701 (714) 543-0879 rchjr@pacbell.net Towing company with 4 locations in Orange County.

Torrey Pines Bank Patrick Davern 600 Anton Boulevard Costa Mesa, California 92626 (213) 362-5288 pdavern@torreypinesbank.com Total Rooter & Plumbing 7201 Garden Grove Boulevard, Suite D, Garden Grove, CA 92841 (714) 715-3315 totalbfrp@gmail.com

Urban Surfaces Brandon Cutler 2380 Railroad Street, Building 101 Corona, CA 92878 (951) 223-4645 brandon.c@urbansurfaces.com — www.urbansurfaces.com USGI — Upland Group William Estela 2390 E. Orangewood Avenue #520 Anaheim, CA 92806 (855) 787-5263 westela@usg.org — www.usg.org Valet Living Briana Sellers 100 South Ashley Drive, Suite 700 Tampa, FL 33602 (813) 248-1327 briana.sellers@valetliving.com — www.valetliving.com Vesync Chao Wang 1065 N. Pacificenter Dr, Suite 410 Anaheim, CA 92806 (714) 479-2050 danica.chin@vesync.com WASH Multi Family Laundry Systems Tracy McMahon 100 N. Sepulveda Blvd., 12th Floor El Segundo, CA 90245 (800) 421-6897 Ext: 1625

Wesierski & Zurek LLP, Lawyers Thomas B Cummings Esq. 1 Corporate Park Dr, Fl 2 Irvine, CA 92606 (949) 975-1000 tcummings@wzllp.com — www.wzllp.com

Defense of Landlord/Tenant, Premises Liability and Employment Matters.

Coin-operated laundry equipment. See the Advertisers Index on Page 76 for the location of our ad.

Water Heater Man, Inc. Jim Green 570 W. Freedom Ave. Orange, CA 92865 (714) 282-7098 tommyg@waterheatermaninc.com

Water Heater/boiler service and installation.

Water Heater Warehouse Chris Flores 1114 East Truslow Avenue Fullerton, CA 92831 (714) 244-8562 chris@whwllc.com — https://thewaterheaterwarehouse.com/ Water Heaters Only Inc. Yana Carpenter 970 E. Main Street #200 Grass Valley, CA 95945 (800)833-4570 laoffice@waterheatersonly.com — www.waterheatersonly.com

West Coast Drywall & Paint Aaron Fernandez 1610 W. Linden Avenue Riverside, CA 92507 (951) 778-3592 aaron.fernandez@wcdp.com Western State Design, Inc. Sheri Tam 2331 Tripaldi Way Hayward, CA 94545-5022 (510) 931-7099 stam@westernstatedesign.com WICR Waterproofing & Decking 901 E. Taquitz Canyon Way, Suite A105 Palm Springs, CA 92262 (888) 388-9427 sean@wicr.net Yardi Systems Inc. Brigitta Eggelston 430 S Fairview Ave Santa Barbara, CA 93117 (805) 699-2040 x1424 brigitta.eggleston@yardi.com Ygrene Energy Fund Emily Ramey 2100 South McDowell Blvd. Petaluma, CA 94954 (415) 261-7578 emily.ramey@ygrene.com Zebra Construction Inc. Michelle Durey - michelle@zebraconstruct.com 2523 S Robertson Blvd Los Angeles, CA 90034 (310) 890-3989 info@zebraconstruct.com Zillow Rentals Paige Gamboa 1301 2nd Ave, Floor 31 Seattle, WA 98101 (206) 757-4830 rentalsevents@zillowgroup.com — http://www.zillow.com Zumper 49 Geary St. San Francisco, CA 94108 714) 262-4213 darcy@zumper.com

Do you know…

AAOC offers ongoing Educational Opportunities? Visit www.AAOC.com or call 714-245-9500 for more details!

See the Advertisers Index on Page 76 for the location of our ad.

January 2024

www.aaoc.com

Apartment News

ADVERTISERS’ INDEX

January 2024 Apartment News Magazine

Articles inside

A Difficult Year?