December 2024 Apartment News Magazine

Page 1


Apartment News

Departments

CALENDAR OF EVENTS

JANUARY

1 - New Year’s Day

Wednesday, Office clOsed

20 - Martin Luther King, Jr. Day

MOnday, Office clOsed

21 - Board of Directors Meeting

Tuesday, 6 pM, Online

22 - General Membership Meeting

Wednesday, 7 pM, elks lOdge, see page 5

23 - Learning Network: Maintenance for Office Staff

Thursday, nOOn–3 pM, aaOc Office

23 - Ducks Hockey Night

Thursday, 6–10 pM, hOnda cenTer, anaheiM, see page 31

27 - Intellirent

MOnday, 10–11 aM, Online

28 - Fraud Detection & Prevention

Tuesday, 10–11 aM, Online, see page 13

30 - Death in the Rental Unit

Thursday, 10–11:30 aM, Online, see page 33

FEBRUARY

3 - Trade Show Bootcamp

MOnday, 9–10 aM,

5 - CRHP #1

Wednesday, 8:30 aM–12 pM, Online, see page 4

11 - Pet Screening

Tuesday, 10:00–11:00 aM, Online, see page 25

12 - CRHP #2

Wednesday, 8:30 aM–12 pM, Online

12 - New HR Laws for 2025

Wednesday, 5:30–7:00 pM, Online

17 - President’s Day Holiday MOnday, Office clOsed

18 - Board of Directors Meeting

Tuesday, 6 pM, Online

19 - CRHP #3

Wednesday, Wednesday, 8:30 aM–12 pM, Online

19 - General Membership Meeting

Wednesday, 7 pM, elks lOdge, sanTa ana

20 - Mold, Asbestos and More

Thursday, 10–11 aM, aaOc Office, see page 38

26 - CRHP #4

Wednesday, 8:30 aM–12 pM, Online

27 - Lunchtime Learning

Thursday, 12–1 pM, Online

Apartment News

The Resources You Want — The Representation You Need — Since 1961

Published by the Orange County Multi-Housing Service Corporation, a subsidiary of the Apartment Association of Orange County.

1601 E. Orangewood Avenue, Suite 125, Anaheim, CA 92805 (714) 245-9500 • www.aaoc.com

n Executive Director – David J. Cordero

n Editor in Chief – David J. Cordero

n Advertising & Sales Director – Debbie M. DiBernardo

n Design & Production – Dave Moeller/Graphic Angles

n Printing – Sundance Press

The contents of the Orange County Apartment News may not be reproduced without written permission. The opinions expressed in any article in the Orange County Apartment News are those of the author and do not necessarily reflect the viewpoint of the Apartment Association of Orange County or Apartment News

This publication is designed to provide accurate and authoritative information in regard to the subject manner covered. It is provided with the understanding that the publisher

is not engaged in rendering legal, accounting or other professional service. If legal service or other expert assistance is required, the services of a competent person should be sought. Publisher disclaims any liability for published articles, typographical errors, production errors or the accuracy of information provided herein. While Orange County Apartment News makes efforts to ensure the accuracy of information provided herein, publication of advertisements does not constitute any endorsement or recommendation, expressed or implied, of the advertiser or any products or services offered. We reserve the right to reject any advertising or editorial copy. NOTE: Unless stated otherwise permission to reprint magazine articles is granted on the condition that full credits are given to the author or to other sources and to Apartment News

MISSION STATEMENT

To promote, protect and enhance the rental housing industry by providing programs and services that enable our members to operate successfully, and by supporting our members’ interests legislatively in order to preserve private property rights.

BOARD OF DIRECTORS

Officers

n President Denise Arredondo

n First Vice President John Tomlinson

n Second Vice President

n Vice President

Legislative Council Amy Fylling

n Treasurer Laurel Dial

n Secretary Julia Araiza

n Sergeant at Arms Stefanie Koslosky

n Immediate Past President Frank Alvarez

Directors

n Christine Baran n Rick Roshan

n Alan Dauger

n Craig Kirkpatrick

Directors Emeriti

n Ronald Berg n Stephen C. Duringer

n Vicki Binford n Jerry L’Ecuyer

n David A. Cossaboom n Nick Lieberman

n Nicholas Dunlap n Edward Masterson

Certified Rental Housing Provider EDUCATION

— Spring 2025 Program —

Wednesdays

February 5–April 16, 2025

8:30 a.m.–12:30 p.m.

This 11-week comprehensive training course is perfect for both new and experienced rental-housing providers. If you are an Apartment Owner, Resident Manager, Regional Property Supervisor, or Operations Team Member, this class is for you! Our instructors are industry leaders and seasoned professionals who will equip you with the knowledge and tools that will help you grow and thrive.

Course Topics Include:

• Residential Property Management

• Property Marketing Analysis & Strategies

• Property Maintenance

• Leasing Techniques & Renting to Qualified Residents

• Legal Issues Affecting Landlords & Tenants

• Human Resources

• Fair Housing & Government Standards

• Employee Development

• Financial Management & Budgeting

• Liability, Emergency & Crime Management

• Insuring & Protecting Your Community

Wednesday, January 22, 2025 • 7–9 p.m.

LegaL Corner… Live!

Sponsored by:

Michael Brennan is an accomplished landlord-tenant attorney with a history of dedicated service to the Southern California rental housing industry. He not only gets results in court, but he also helps rental property owners and operators successfully navigate California’s ever-changing regulatory landscape and proactively develop risk management strategies.

It’s a new year, which means there are new state laws and other legal information that you need to know about to protect your interests.

Get “briefed” on:

“Critical” New Laws for 2025

Legal Issues & Trends

Fair Housing & Special Accommodations

Best Management Practices to Minimize Legal Risks

Evictions, Small Claims & Collection—How to Prepare and Win!

Question & Answers

As an AAOC member, you also receive representation from the National Apartment Association and California Rental Housing Association.

Michael Brennan Brennan Law Firm

New Protections for Victims of Domestic Violence

The U.S. Department of Justice shows that only 2-out-of-5 violent victimizations are reported to local police. Many survivors facing ongoing threats of violence also do not have court orders. It is claimed that among domestic violence survivors who do call law enforcement, only 2-in-10 report feeling safer after and 4-in-10 feel less safe following reporting.

The California Legislature has permitted other forms of reliable evidence of victimizations for accessing survivor tenant protections such as giving survivor tenants the ability to terminate their tenancies with minimal financial repercussions, prohibiting landlords from evicting survivor tenants, or refusing to renew their rental agreements or leases and authorizing the courts to order a partial eviction in response to a unlawful detainer action: evicting the perpetrator while allowing the remaining residents to retain their tenancies.

Under existing law, relating to lock

change protections, however, only survivors who have a police report or court order (such as a restraining or protective order) are eligible to have their locks changed.

A new law, effective January 1, 2025, brings the lock change protection in line with other tenant protection statutes, and it expands the type of supporting documentation of abuse or violence that triggers the landlord’s obligation to change the tenant’s locks. The new law also extends the lock change protections to tenants whose immediate family or household members are victims of such abuse or violence. The law also prohibits a landlord from denying the rental applications of a prospective tenant or offering the tenancy on less favorable terms than advertised because the tenant was the victim of abuse or previously availed themselves of the lock change protections.

From January 1, 2025 forward the bill specifies that the landlord is respon-

sible for paying for the lock change request by a tenant who provides supporting documentation of abuse or violence. The new law also provides that if a landlord does not comply with the lock-change request within 24 hours, the eligible tenant may change the locks without the landlord’s permission and the landlord must reimburse the tenant within 21 days after the tenant’s lock change. Note, the locks must be compatible and comparable with existing locks and the tenant must provide documentation of the cost associated with the lock change as well as a new key. The acceptable supporting documentation substantiating the lock-change request is to include documentation from a qualified third party acting in their professional capacity to indicate that the tenant or their immediate family member or household member is seeking assistance for physical or mental injuries or abuse resulting from an act of abuse or violence.

In addition, the law provides a template of a permissible tenant statement and qualified third-party statement that

Sacramento — continued on page 8

Do you know…

AAOC is non-profit? That means YOUR dollars come back to

• Bi-lingual staff

• Tenant screening

• Rent collection

• Maintenance

• Financial reporting

• Eviction protection

Property Management is 24/7 and so are we

Family owned and operated with over 30 years of trusted services & experience

• Online landlord and tenant portals

• Tenant screening

• Landlord/tenant interaction

• Maintenance supervision

• Inspections as necessary or by request

• Legal updates – local and state laws

• Bi-lingual staff

Our Services Include:

• Evictions and collections

• Prepare and file year end 1099’s

• 24/7 emergency response

• Advertising – extensive local and web presence

• Showings – 7 days a week by appointment

• Rental agreement execution and enforcement

• Rent and security deposit collection

• Lease renewal negotiations

• Maintenance and “rent ready” repairs

• Financial record-keeping and bill paying

• Serving legal notices and legal proceedings

• Move-in and move-out reports

• Monthly financial accounting owner statements

would comply with the law. This is an extremely important step for landlords and tenants. Landlords, for example will be able to recognize the statement as being sufficient to comply with the law and so will tenants.

The law established that a qualified third-party is someone who meets the requirements for a sexual assault counselor, domestic violence counselor, a human trafficking caseworker, or a victim of violent crime advocate only if the documentation shows official letterhead confirming such work.

The law also expands the acceptable supporting documentation substantiating the lock-change request to include and other form of documentation that reasonable verifies the abuse or violence occurred including but not limited to, a signed statement from the eligible tenant.

Further clarification is also in the new law that shows that acceptable

supporting documentation substantiating the lock-change request includes a copy of a temporary restraining order, emergency protective order or a protective order lawfully issued that protects the eligible tenant, household member, or immediate family member from abuse or violence.

The bill also clarifies that accepting supporting documentation substantiating the lock-change request includes a copy of a written report by a peace officer employed by a state or local law enforcement agency acting in the peace officer’s official capacity, stating that the tenant, household member or immediate family member has filed a report alleging that the tenant, household member or immediate family member is a victim or abuse or violence.

Also, please remember that landlords cannot, when screening a prospective tenant, make an adverse action based on an allegation that a prospective tenant breached a lease if the alleged breach stemmed from an act of abuse or vio-

lence against the tenant or the tenant’s immediate family, assuming the prospective tenant is not alleged to have committed the abuse or violence; that the prospective tenant or a guest of the prospective tenant having previously summoned law enforcement assistance or emergency assistance as or on behalf of a victim of abuse a victim of crime or an individual in an emergency.

Finally, the law establishes that if a landlord makes a prohibited adverse action when screening an applicant that they are liable for actual damages, statutory damages between $100 and $5000, and any other remedy by law.

A few words of advice: please make sure your policies and practices are in alignment with the new law.

Ron Kingston is President of California Strategic Advisors and Legislative Advocate for the Apartment Association of Orange County. For questions regarding this article, please call AAOC at (714) 245-9500.

ORANGE COUNTY LEGISLATIVE WATCH

12 Days of Politics-mas

Looking back at 2024, there were quite a few things that occurred for which to be thankful—and a lot of things to be ready to monitor in 2025, so running them down in our nontypical way seems only fitting as the “12 days of Politics-mas.”

12 Dozen Bills introduced in December on “swearing in” day for the new legislature. That’s right, the new legislature has not officially convened in session. However, following the swearing in event in Sacramento for the next legislative delegation, there have ALREADY been 144 bills introduced— with 37 of them affecting the rental housing industry—property rights, housing, or landlord tenant issues. We anticipate about 3,000 bills to be introduced by the bill introduction deadline on February 21, 2025.

Need Questions Answered?

Contact

11 Key Amendments to SB 611 that would have limited the fees that you can charge a prospective tenant as a property owner. The initial language of the bill would have required property owners to refund the screening fees to anyone that was not granted tenancy. Through the diligent efforts of our team in Sacramento, we managed to get that reduced and protected so you have more flexibility to work with your prospective tenants.

10 AAOC Leaders joined us in Sacramento for Legislative Day 2024— including President John Tomlinson, Vice President Amy Fylling, board members Rick Roshan, Laurel Dial, and Stephanie Koslosky, Legislative Committee member Josh Recalde (Mesa Management), plus AAOC State Legislative Advocate Ron Kingston, Executive Director David Cordero, and Vice President of External Affairs Chip Ahlswede.

9 Local Cities where AAOC was actively engaged in policy discussions —Aliso Viejo, Anaheim, Buena Park, Costa Mesa, Dana Point, Fullerton, Huntington Beach, La Habra, and Laguna Niguel—all of whom were considering issues from approval of projects to rental housing inspections to a number of other issues that would affect property owners engaging in the business of rental housing.

8…81.5% Win Rate in city council and state legislative elections this past November. That’s notable when it comes to making sure that rental-housing industry interests are supported by the elected officials who represent our communities.

7 member city council majority in Huntington Beach. While we have many challenges with the new council’s perspective as it pertains to multifamily housing, it is now a solidly pro-property rights council. We are just going to have to spend time reminding them that property rights applies to everyone.

6 Ballot Measures with favorable outcomes on No on Proposition 5; No on Proposition 33; Yes on Proposition 34; Yes on Proposition 36; and No on Measure DD (Santa Ana)—but one disappointing loss with Measure CC (Santa Ana) failing to stop rent control and just cause eviction from being added to the city charter. However, it was through the efforts of rental housing providers, like you, as part of a larger coalition, that the push to expand local rent control in the state was not only stopped by defeating Proposition 33—but the author of the measure was stopped (for now) from coming back and again spending millions of dollars of AIDS patient funds to advocate for rent control. Plus, Proposition 36 made crime illegal again in California.

5 Cities where industry-supported Independent Expenditures (IEs) paid off. AAOC was involved in nearly a dozen independent expenditures in support of council candidates and incumbents in five cities—up from three last election cycle. And looking at the way money was spent, overall, this election cycle—we are likely to be involved in even more in 2026. Protecting your business interests is increasingly challenging, and election engagement through IEs is the name of the game when it comes to helping elect candidates who will stand on our side.

4 New Coalition Partners joined us this year in our political activities—The Orange County Taxpayers Association; two national housing providers; and the Orange County Professional Firefighters Association. Broadening and diversifying our coalition is key to winning elections, remaining relevant, and protecting our industry in our changing political landscape.

3 New Legislators—Dave Min, Derek Tran, and Steven Choi all won elections in which they were generally considered underdogs. Fortunately, the

great relationships we have with them will allow AAOC to immediately begin working with them and their staff to address housing issues in Congress and the California Legislature.

2 Open Seats—State Senator Janet Nguyen was elected to the Orange County Supervisors and subsequently vacated her Senate seat. Huntington Beach City Councilmember and former state senator Tony Strickland is expected to announce his candidacy for that vacant Senate seat. If he wins the special election in February, Strickland would vacate his council seat, leaving it open to either an appointment by the city council or a special election.

1 Million Dollars—AAOC members collectively donated more than one million dollars this year to our political action committees, to defend against the threats to our industry and your livelihoods. It was not only an impressive fundraising effort, but it was critical to our industry’s future. Thank you all!

This was a fantastic year. We won way more than we lost and AAOC stepped up in a big way and demonstrated its value as a leader and key player in a number of important races. Once again, from all of us at AAOC, Thank You!

Detect Fraud, Decrease Evictions

Rental fraud continues to pose serious problems for housing providers nationwide. The fraudsters are growing increasingly sophisticated and resourceful, so staying one step ahead of them has never been more important.

Thankfully, the number of fraud detection resources and services for rental housing providers is growing. This webinar will provide you with an opportunity to learn how you can combat fake identifications, false or forged employment and income verification documents, fabricated rental histories, and more.

Presenter:

Snappt is an emerging leader in fraud detection, and they will have a lot of valuable information to share:

• Types of document fraud

• The changing landscape of rental fraud

• The impact of fraud on the rental industry

• Fraud Statistics… with a California focus

• Ways to detect, catch & stop fraud

• Q&A

Date: Tuesday, January 28, 2025

Time: 10–11 a.m.

Location: Zoom Webinar

Cost: $20 Members

$35 Non-Members

Snappt

Questions & Answers

I received an alarming letter today from the owner of the building next door to mine. The letter says he has had problems with one of my tenants selling drugs around the neighborhood and that it is lowering the value of his property. He used the word “blight” and threatened to sue me if I don’t put an end to it. I’ve never had any drug problems in my building that I was made aware of, so I’m hesitant to raise the issue to my tenants. Can he really sue me for the actions of my tenants, assuming he is correct?

As a property owner, you can be sued for many reasons, including the failure to keep the premises reasonably safe for tenants and your neighbors. This area of the law is known as “premises liability.” Both owners and management companies can be held liable for injuries resulting from a whole host of situations, including the concept of “legal nuisance” which can be considered a condition on the property that adversely affects

the tenants’ or neighbors’ enjoyment of their own property. For example, if your current “drug dealer” situation is left unresolved, a group of your neighbors could sue you for allowing or maintaining a nuisance, unless you put an end to the situation. More importantly, since you have now been made aware of the allegations, you have a duty to investigate the situation to determine whether there is any validity to them. In the event your neighbor is telling the truth, you would have an obligation to fix the situation. In most situations, you would need to build a case against the offending tenant and then serve either a warning or a termination notice. If the problem persists, you would have to file an eviction to remove the drug dealer from the property. If the situation warrants it, contact your local police department and ask them for a copy of the “call outs” to your building. Your local Senior Lead Officer (SLO) will likely have more information about the “bad guys” in your building than you expect, so reach out to them to see if you can determine the scope of the problem, (if any) then build a strategy to take care of the situation.

I have a tenant who brought in a small dog several years ago even though our rental agreement says “no pets.” There wasn’t much I could do to stop her, since she provided a letter from her health care provider stating she was disabled and needed the dog for “emotional support.” I have to

admit, it’s kind of a cute dog and I’ve grown to like it over the past few years. Unfortunately, it bit a neighboring tenant the other day and he is now telling me I have to make the tenant get rid of the dog. He sent me some pictures of the “bite,” but it doesn’t even appear to have broken the skin. I think he is making a lot out of nothing, but I don’t want to make a misstep. What do I do?

To start, you should immediately address the situation with the dog owner. Hopefully you used a strong Animal Addendum which allows you to require the tenant to get rid of the dog under certain circumstances, such as causing damage to the property or behaving like a nuisance on the property. But even if you didn’t, you should still require the dog’s owner to either remove the dog from the premises or give you a written notice terminating her own tenancy.

As the owner, you could be sued and found liable for the injuries caused by your tenants’ animals. Landlords who are aware that their tenants are keeping pets with known “vicious propensities” (such as a dog that is known to bite people or other animals) can be held liable if the animal injures another person on the property. The only things the injured person would have to show are that you knew of the animal’s dangerous propensities and that you failed to take reasonable steps to prevent the injury. Under the circumstances, even though

the bite appears to be minor—this time, you know that the dog has bitten someone at least once and that’s enough put you in hot water unless you remove the “known dangerous condition.” Ask the owner of the dog to permanently remove it from the property. In the event she refuses (and you can count on it that she will), you can serve her a termination notice based on the fact that the animal’s presence constitutes a danger to other tenants or guests.

I got an email from a tenant of mine who is complaining about roaches in his unit, telling me he is going to withhold rent if I don’t get it taken care of quickly. It’s not the first time he has complained about it, and I’ve always sent out an exterminator to take care of the problem as soon as I am aware of it. His is the only unit out of eight to have a problem, and I hate to tell him this, but his housekeeping is likely to blame. He leaves dishes in the sink or left on the table when he goes to work, beer cans are left in a trash can on his balcony, and on and on. I’m tired of paying for pest control if he’s not going to keep his place clean. How long am I required to keep this up?

Among other things, rental housing standards established by the California Civil Code, state’s housing laws and the Uniform Housing Code (UHC) include the requirement that a landlord provide tenants with a unit that is free from infestations of insects, vermin, and/or rodents. However, while the landlord’s obligation to the tenant is to rent out units that are initially free of insects, rodents, and garbage, where the tenant’s lack of good housekeeping results in an infestation, the landlord cannot be said to have violated the habitability laws. More specifically, where a tenant substantially contributes to a habitability issue, (e.g., leaves food out or unsealed, attracting roaches and/or rodents) or substantially prevents the landlord from fixing the problem, (e.g., by failing to inform the landlord or preventing the landlord from entering the rental unit

to make repairs) the landlord cannot be held responsible for the breach of warranty of habitability. Furthermore, the Civil Code requires tenants to maintain their units in a condition that is “as clean and sanitary as the condition of the Premises permits.”

In your situation, you should respond to his complaints and remedy the situation by continuing to call an exterminator. However, you should also build a case against the tenant by documenting the fact that no other tenants have a problem as well as the fact that the problematic tenant leaves his apartment in shambles resulting in roaches. More specifically, ask the pest control technician to indicate in his or her report that the unit in question is the only unit with a problem and that it appears to be due to the tenant’s poor housekeeping skills. Additionally, take pictures of the unit during the pest control treatment to document the condition in case you end up in court. Once you have documented the condition of his unit, serve him a warning letter indicating the next time he requires pest control treatment, you will demand that he reimburse you for the costs and, furthermore, that you will treat it as an uncurable breach due to it being a violation of the health and safety laws that endangers the health and safety of the neighboring tenants. If the problem persists, serve him a 3-day quit notice based on him maintaining a nuisance in the unit.

I own a 4-plex in south Orange County with a long-term Section 8 tenant. She’s always been nice to deal with and has always paid her portion of rent on time. However, recently she informed me that she ran into some health issues and wouldn’t be able to pay the rent. She’s promised to look for charities to cover her portion, but that hasn’t yet happened. It is now going on three months without her paying rent, and I am hesitant to serve her a 3-day pay or quit notice because her portion of the rent is relatively low and I don’t want to lose the

Section 8 portion while an eviction plays out. Am I shooting myself in the foot by waiting?

Whether you serve a notice immediately is up to you. If you believe her medical conditions are legitimate and she is able to find a third party to cover her portion of the rent for a while, your act of compassion may end up strengthening the relationship. However, if your sole concern is the loss of Section 8’s portion of the rent, you needn’t worry. It is long established that the contract between you and the Housing Assistance Provider (Section 8) is entirely different than the rent received from the tenant. More importantly, landlords are permitted to continue accepting the Section 8 portion of rent while an eviction is being litigated in the court. Still, COVID brought about a significant number of changes in the housing industry and, more specifically, the implementation of the CARES Act has placed additional requirements on landlords. One such requirement is that you serve a 3/30 Day Notice to Pay Rent or Quit rather than a standard 3-Day Pay or Quit Notice. What’s that you ask?

A 3/30 Day Pay or Quit notice is a notice that provides Section 8 tenants 30 days to vacate if they fail to pay the rent demanded in the 3-Day Pay or Quit notice within three business days. It works like this: You serve a 3-Day Pay or Quit notice which gives the tenant 3 business days to pay you, otherwise the tenancy is terminated. However, rather than filing the eviction at the expiration of the 3-day period, the CARES Act requires you to wait thirty calendar days from the date on which the notice was served before you can file the eviction. That’s why it is called a 3/30 Day Notice. The tenants only get three days to pay you before the rental agreement is cancelled, but they get 30 days to vacate.

DEAR MAINTENANCE MEN

Dear Maintenance Men:

I’m attempting to remove old caulking from around a bathtub. Are there any tricks or chemicals to help with this job? Steve

Dear Steve:

Most bathtub caulking is either silicon or latex based. If originally installed properly, it should stick pretty well. Most household chemicals will not affect the caulking or help in its removal. The best method is to use a razor knife to cut along either side of the bead, then pull the bead out by hand as you cut. The balance of the material can be removed with a flat razor, either along the old bead or perpendicular to the bead. After all the material is removed, use a damp rag to remove any loose bits. Before installing the new caulk, be sure the area is clean and dry. You can use a wet/dry vacuum to suck up any water left over from your cleaning.

Dear Maintenance Men:

I own older units that have experienced numerous sewage backups since I purchased the building one year ago. I am retired and do not have deep pockets. The plumber I use keeps on urging me to install a 4" main line clean out, camera, and other things I don’t think I can afford. What do you suggest? Frank

Dear Frank:

We understand budget restraints, however, the long-term benefits far outweigh the short-term savings. We would suggest following the advice of your plumber and getting three bids as well.

1. Camera the sewer lines to determine the actual cause of the backups, looking for roots, line breaks, and cracks along the line, etc.

2. Install a 4" main line cleanout with street sweep and repair any other damage to the sewer pipes.

3. Hydro jet or power rooter the lines and clean your main line thoroughly.

Note: It may be necessary to install the 4" main line clean out before you can perform #1.

Dear Maintenance Men:

I’m a new owner of a four-unit apartment building and I am having a bit of sticker shock when it comes to getting maintenance work done at the property. I have found that local handymen charge considerably less than professionals or contractors, but I am a little worried about liability, quality of work, and warranty, to name a few. Other than price, how do I decide when it is OK to use a handyman and when I need to use a professional? Jane

Dear Jane:

Good question! If it were only about price, the answer would be a no-brainer. The handyman is always cheaper— unless something goes wrong, or someone gets hurt. Handymen are—for the most part—“generalists” with practical knowledge and skills that span several trades. The handyman keeps his or her prices down by working alone and not carrying workers comp or liability insurance. For small, low-risk jobs, the liability to the owner may be worth the risk incurred by hiring a non-licensed, non-insured worker.

If the job you want done has the potential liability to risk “Life, Limb or Property,” hire a professional who is a master in the field you need. If some-

thing goes wrong, and someone or something gets hurt or damaged, the professional is licensed and mandated to carry the proper liability and workers compensation insurance. This removes the risk from you, the owner, and shifts the liability to the contractor.

Remember, when you hire a handyman you become an employer, so be sure to carry both workers compensation insurance and adequate liability insurance. You are then also responsible for issuing a 1099s at end of the year should you pay your handyman more than $600 in a calendar year. The saying, “Penny wise and pound foolish” applies here.

Legal Q & A — continued from 15

On top of the new notice requirements, remember that any type of termination notice you serve on the tenant must also be provided to the tenant’s case worker at Section 8 at the same time the notice is served on the tenant. If you fail to provide Section 8 with a copy of the notice, your entire case can be thrown out of court. It’s a good business practice to include the specific name and address of the case worker on the bottom of the notice, as well as to send it to Section 8 using a trackable form of delivery, such as certified mail with no signature required.

e The information is presented and intended to address the topic(s) covered above in a general nature. There may be significant differences between jurisdictions with “rent control” and/or “just cause” ordinances, and the facts surrounding your specific situation should be presented to your attorney for review. The Brennan Law Firm is one of the most experienced and knowledgeable Landlord/Tenant law firms in Southern California, representing landlords exclusively in evictions. The firm may be reached at (626)285-0500, or toll free at (855)285-2230. Visit our website at www.MBrennanLaw.com for more information.

If you need maintenance work or a consultation for your building or project, please contact Buffalo Maintenance, Inc. to schedule an appointment. We are available throughout Southern California and can be reached at 714-956-8371. For more information, visit www.BuffaloMaintenance.com

Frank Alvarez is a licensed contractor and the Operations Director and Co-Owner of Buffalo Maintenance, Inc. He has been involved with apartment maintenance and construction for more than 30 years and frequently serves as a guest lecturer and educational instructor. Frank is the Immediate Past President of the Apartment Association of Orange County (AAOC) and chairs AAOC’s Education Committee. Frank can be reached at (714) 956-8371 or Frankie@BuffaloMaintenance.com.

Jerry L’Ecuyer is a real estate broker and a Director Emeritus of the Apartment Association of Orange County. He is a past president and longtime board member of the association, in addition to having served as chair of its Education Committee. Jerry has been involved with apartments as a professional since 1988.

Closing Out Strong

2024 was a tough year. Not bad, just tough. More effort, more strategy and more work to get similar results to recent years. Turbulence in the rental market caused temporary patches of increased vacancy, but no real rent reductions accompanied this volatility. Elevated vacancy rates typically associated with mid-tolate summer as folks look to settle-in to a new home ahead of the school year seemed to start in Spring and last

FIDE MORTGAGE

through Fall. While concessions seemed to come back, in-place rents grew and so did asking rents. And, as with most things in life: it’s not where you start but where you finish, that counts.

True to form, Orange County outperformed the national average for occupancy with an average of 96.6% versus the national average of 94.7%, according to Yardi Matrix. And this speaks to the strength that is both observed and perceived in the market. However, Orange County trailed the national average of advertised asking rent growth of 0.8%, coming in at 0.7%. Said differently, over the past year, our asking rents have grown at a pace that is slightly behind the national average.

For additional perspective, we hosted the 2025 OC Multifamily Forecast earlier in December and heard from some of the most active Orange County-based investors. These are groups that invest, own and operate here in Orange County, across the region and across the country.

The concern was less focused on prices, rates and returns, and more focused on inflation’s impact on operating costs and the skyrocketing cost of insurance. The consensus was that the market is finding its footing. I did hear what has become one of my favorite quotes about the market of late from none other than Paul Julian, President of Advanced Real Estate, who said this is a “date the rate, marry the value” world. Skills pay the bills and operators who are confident in their operational platform and abilities are able to transact, create value and generate returns while others watch from the sidelines.

Markets thrive on consistency and in recent years, it’s had more moves than a military family. Now, with otherwise strong fundamentals and stability in the debt markets as interest rates remain fairly steady, one should expect increased investment activity in the year ahead. This means more inventory, more opportunities and sustained investor demand—all indicators of a healthy market that is good for owners and investors alike.

Nicholas Dunlap is the founder and president of Spadra Property Company, Inc., He is also a second-generation rental-housing provider, and a member of the Apartment Association of Orange County where he served as a member of the board of directors, in addition to terms as AAOC president in 2015–2016 and 2018. For more information about Spadra Property Company, Inc. see their ad on page 26.

Legal Tools and Tips

Welcome to the fourth edition of my series, where we delve into the ongoing learnings from our Estate & Legacy Planning workshops. This series is designed to be interactive and practical, offering big-picture insights while ensuring participants leave with a solid framework for their estate plans and actionable steps for themselves and their advisors.

In this article, we’ll focus on Week 4: Legal Overview. This week marked the beginning of the more technical aspects of estate planning, particularly concerning legal issues, strategies, and alternatives. We covered wealth conservation strategies, trusts, pour-over will, and essential documents like the Health Care Directive and Durable Power of Attorney. Additionally, we touched on important paperwork needed.

Daniel Sullivan, Senior Associate Attorney with Lagerlof, LLP, walked us through the fundamental mechanics of key aspects of estate planning. He answered questions throughout the session, and we had an extended Q&A at the end. Daniel has agreed to return during Week 7 to discuss the tax implications of various strategies in greater detail.

Currently, the Federal Estate/Gift Tax Exemption amount is $13,610,000 per person. Effective January 1, 2026, this amount will reduce to roughly $5,000,000, inflation-adjusted to about $6,000,000. You can lock in that exemption now using certain tools, but there are risks

and potential consequences you might not appreciate. You need to determine what is most valuable to you—whether it’s a step-up in basis, avoiding property tax reassessment, maintaining control, or addressing a host of other issues. The class aimed to highlight this delicate balancing act.

To begin, Daniel discussed the three options for estate planning: doing nothing, creating a will, or establishing a trust. However, the truth is that to effectively avoid probate (the goal of every estate plan), you will need both a trust and a will. The will is relatively straightforward; it typically involves selecting a “pour-over” will, which states that anything left out of your trust gets transferred to it. While there are a few more basic elements involved, this is the essential gift. The more complicated part is the trust itself.

The type of trust you need (or whether you need multiple trusts) is unique to each individual. Trusts can be revocable, allowing you to make updates and changes while you’re alive, or irrevocable, meaning no changes can be made after they’re established. Your goals will determine which trust is the best fit for you. We briefly discussed many different options, including GenerationSkipping Trusts (GST), which allow you to benefit grandchildren while avoiding double taxation, and Spousal Lifetime Access Trusts (SLATs), among others, each with its own acronym, purpose, pros, and cons.

Other types of trusts include

Charitable Trusts, which facilitate donations to charity while providing tax benefits; Special Needs Trusts, which ensure disabled beneficiaries receive support without affecting their government benefits; and Irrevocable Life Insurance Trusts, designed to exclude life insurance proceeds from estate taxes. Each of these trusts will be covered in separate classes, allowing for a deeper exploration of their pros and cons.

The good news is you don’t need to obtain a legal degree to find the right solution. The key is to understand your unique situation and effectively communicate with your attorney, who can guide you to the right tools. It’s crucial to do as much prep work as possible yourself so you’re not paying them to do your homework. The more thoroughly you prepare, the better positioned you’ll be to find the right solutions without wasting time or money.

Daniel also took a deeper dive into the most common form of trust: the Revocable or Living Trust. While some items, like IRAs and 401(k)s, are best left out for tax and transfer reasons, most other assets should be named in the trust. This is how you “fund” the trust— by placing the actual name of the property or asset in the name of the trust.

During the lifetime of the grantors (the individuals who set up the trust), nothing significant happens. You are free to make changes, and there is no adverse effect on taxes or reporting. After the first spouse passes, the trust can separate into a survivor’s trust that

remains revocable and is included in the survivor’s gross estate, allowing for amendments. The other two irrevocable trusts created at the time of passing— typically divided equally—are the Bypass Trust (not included in the survivor’s gross estate and does not receive a stepup in basis at the survivor’s death) and the Marital Trust (included in the survivor’s gross estate and does receive a step-up in basis). Each option has its pros and cons, but ultimately, you and your spouse can decide what action is best for your family.

Next, we discussed the Health Care Directive and Durable Power of Attorney. These documents allow you to designate individuals to make medical or financial decisions in case of your incapacity. This part was a significant “a-ha” moment for me personally. Your attorney may not stress the importance of communicating your wishes to your heirs, especially regarding end-of-life decisions. Anyone who has experienced this situation can attest to how emotional and challenging it can be. Just because a box is checked on a little yellow form doesn’t guarantee that your heirs will fully understand your intentions! Take the time to discuss your wishes with them—video recordings are a great way to ensure everyone is on the same page. Doing your family a favor by addressing this part of your estate planning process is essential.

To wrap up, we spent a good amount of time addressing specific questions. I’m always amazed at how one person’s question can clarify and shed light on others’ concerns in the class. While each situation may seem unique, many of us face similar challenges. It is both comforting and inspiring to navigate this process in a group setting.

In the next article, we’ll cover Week 5: Charitable Giving. I can already tell you that learning about these options has blown my mind. I’ve always been hesitant to tackle these complex topics, but the truth is they are relatively straight-

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The Growing Demand for Pet-Inclusive Housing and Its Opportunity for Rental Housing Providers

Determining the difference between pet-friendly and pet-inclusive.

For many Americans, pets have become a large part of our lifestyle and identity. According to Forbes, 66% of U.S. households own a pet, and more than 97% of those households consider their pet to be a member of their family. As the importance of pet ownership continues to increase, businesses are adapting to cater to the growing demand, younger adults are choosing to adopt a pet before buying a home or having kids and some are choosing to forgo having children altogether in favor of being a pet parent.

While some industries are taking advantage of this opportunity to enter the pet economy, the rental housing industry continues to be divided on the topic. Some providers have taken pride in their pet-inclusivity by developing designated areas for pet relief and play,

removing restrictions on breed or size or displaying a pet resident of the month in common areas. But many companies still place restrictions on certain pets and require high pet rent or pet deposits, missing out on the opportunity to make their properties available to a wider swath of renters. Even if a rental community is considered pet-friendly, it doesn’t necessarily mean they’re petinclusive. Pet-inclusive housing provides an open and welcome environment for all pets, while pet-friendly housing can still place significant restrictions on breeds or size of pets, and may require additional pet fees.

The

growing demand for pet-inclusive housing

Popular internet listing services (ILSs) have added pet-friendly search

JUDY BELLACK, MULTIFAMILY INDUSTRY

PRINCIPAL, MICHELSON FOUND ANIMALS FOUNDATION

filters allowing people to sift through rental listings that fit their criteria, such as accepting cats or specific dog sizes. These platforms also share data and information aimed at identifying cities that have the most dog-friendly rentals, with Zillow reporting many cities in Texas at the top of the list. The PetInclusive Housing Report from Michelson Found Animals and HABRI found that 63% of renters have “petfriendliness” on their housing criteria checklist, and these renters are more likely to compromise on budget and location than they are on their pet. Additionally, a recent survey of home renters published by Point2Homes emphasizes that pet-accommodating policies are among the top reasons for

renting a single-family home rather than an apartment.

Despite growing consumer demand, most residents report that finding housing that accepts their pets has become increasingly difficult. With the biggest renter demographics (Millennials and Generation Z) also making up the largest percentage of pet owners, it’s impossible for rental housing providers to not

consider the impact pets have on their properties and communities; however, there are still misconceptions when it comes to pets in housing.

There is little, if any, difference in damage between renters with and without pets

While some rental housing providers have an unsubstantiated belief that all pets will create significant damage to their property, studies have found there is little, if any difference, in dam-

age between residents with and without pets. Only 9% of pets are reported to cause damage of any kind, and the average damages are only $210, which is significantly less than most standard security deposits; and the vast majority of pet owners choose to repair this damage rather than to lose a portion of their deposit.

Pets help foster trust, relationships and community

Rental housing providers that have shifted to more pet-inclusive policies have seen the value in their portfolio. In a National Apartment Association webinar with Pegasus Residential and Oculus Realty, both companies described a positive impact on the resident community and the manager/resident relationship when they adopted more pet-inclusive housing measures.

Renters with pets also have a lower turnover rate, staying an average of 21% longer than non-pet-owning residents, and 83% of owners and operators say pet-friendly vacancies are filled faster, minimizing the ongoing cost of vacancies and the labor and marketing expense required to refill those vacancies.

Pet-inclusive communities are stronger and more economically vibrant

The pet industry is expected to grow to $500 billion by 2030, which not only impacts the global and national economy but local economies as well. A study by PetSmart Charities and economics firm Goss and Associates found that petfriendly cities increase consumer and business spending on pet products and services within those cities, contributing to local economic growth and GDP. Pets also have a positive impact on health and individual productivity, which is shown to boost job performance and add to wage growth and spending.

The acknowledgment that petfriendly cities are more economically vibrant and have higher qualities of life drove the U.S. Congress of Mayors to take an unprecedented step of adopting

Pets Are the New Kids

Welcoming them drives leasing success

Today’s renters increasingly consider their pets vital members of their families. How should rental housing providers respond to this new reality?

This session will offer best practices for implementing pet-inclusive policies and detail their potential financial impact. Plus, learn how to handle assistance animal accommodation requests and best manage pet- and animal-related risks.

Attendee Takeaways:

• Best practices for evaluating revisions to existing pet policies and implementing pet-inclusive policies.

• Potential financial benefits of pet-inclusive policies.

• Risks associated with pets and assistance animals, and the current legal landscape surrounding them.

Presented by:

Date: Tuesday, February 11, 2025

Time: 10 a.m.

Location: Zoom Webinar

Cost: $20 members

$45 non-members

an initiative in partnership with Mars Petcare to encourage cities throughout the U.S. to adopt pet-friendly policies.

The ripple effect

In addition to the benefits that petinclusive housing has for renters, providers and communities, there’s also a direct correlation to the welfare of pets and the capacity of shelters and rescues that often feel the brunt of restrictive housing policies that force families to make the heartbreaking decision to surrender their pets. Animal shelters across the country are struggling with overcrowding, and housing instability is one of the main reasons that households choose to surrender their pets. With 6.5 million dogs and cats entering animal shelters last year and only 4.8 million animals adopted, shelters are working overtime to find loving homes for the animals in their care; but lack of access to pet-inclusive housing and

affordable veterinary care are forcing families to make the difficult choice to part with their pets and preventing families from adopting new pets.

The ASPCA and Michelson Center for Public Policy are working with lawmakers across the country to address the underlying concerns about petrelated damage and onsite liability that lead many rental housing providers to prohibit pets or charge additional costs for pets.

As owners and operators determine how to adapt to the growing consumer demand for pet-inclusive housing, there is one immediate action that they can take to protect their real estate assets. Each rental agreement should include a lease addendum that clearly lays out management’s expectations when residents have a pet onsite, whether it is a pet of the resident or a visiting pet. A strong pet policy will explicitly require a renter to agree to the terms of the pet policy that specifies the care and maintenance of pets in the

REAL ESTATE MANAGEMENT

interior of their home, as well as in any common areas. The consistent and balanced enforcement of these policies can reduce liability and ensure that residents are fully aware of their responsibilities to help make properties safer for people and companion animals.

By opening up rental housing to pets, portfolios and operations can be positively impacted, fostering community among residents and a bolstered local economy. At the same time, families can stay together, enabling renters to adopt or foster a pet—an impact that ripples throughout shelters nationwide to create space for more animals in need. Collaboration between the housing industry and animal welfare organizations is critical to creating more humane, compassionate communities.

About the Authors:

Animals Foundation.

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Stay Standing: The Essential Role of Earthquake Retrofits in California’s Future

The Northridge earthquake of 1994 is often cited when discussing seismic disasters in California. The 6.7-magnitude quake lasted less than 20 seconds but caused over $67 billion in damage. But as scientists continue to study seismic risks, they warn that the next “Big One” could be far worse. With the potential for a magnitude 7.5 or greater quake, along with an average displacement of nine feet along the fault, the consequences could be devastating—not just for Southern California, but for the entire region.

Understanding the Risks and Preparing for the Unexpected

According to the U.S. Geological Survey, a quake of this magnitude would likely cause over 1,800 deaths, 50,000 injuries, and up to $200 billion

in damages. Beyond the immediate destruction, the economic and social fallout would reverberate for years, straining families, businesses, and local governments alike.

Seismologists and engineers now understand more than ever about how ground motion, soil conditions, and building structures influence a building’s earthquake resilience. New advancements in seismic technology enable us to identify specific risks tied to both geography and building design. That’s why retrofitting older, vulnerable structures – like soft-story apartment buildings—has become a crucial strategy for reducing potential damage.

The Growing Need for Seismic Retrofitting

Soft-story buildings, which are common in many California cities, are

particularly susceptible to collapse during strong quakes due to their design. These buildings typically have large open spaces, such as garages or storefronts, on the ground floor, which leaves the upper floors vulnerable to structural failure.

Retrofits have proven to be an effective way to mitigate the risks posed by these structures. Local governments have increasingly enacted ordinances requiring the retrofitting of soft-story buildings to ensure greater earthquake safety. For building owners, investing in a retrofit is a proactive way to reduce future financial and liability risks.

The Financial Benefits of Seismic Retrofitting

Despite the initial costs of retrofitting,

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studies continue to show that the longterm financial benefits far outweigh the expenses. Recent research from Caltech reveals that for every dollar spent on retrofitting soft-story buildings, property owners could save up to seven dollars in avoided damage costs. These calculations don’t even factor in costs related to injuries, lost income, and temporary housing for displaced tenants.

Similarly, the Federal Emergency Management Agency (FEMA) has found that retrofitting high-risk buildings offers a strong return on investment. FEMA’s analysis shows that retrofitting can have a benefit-to-cost ratio as high as 10:1, depending on the type of building. This means retrofitting is not only an investment in safety but also a financially sound decision.

For example, in a study of a tilt-up warehouse building in Hayward, California, FEMA’s analysis showed that retrofitting would provide a benefit-to-

cost ratio of about 12:1 when factoring in the value of preventing fatalities and injuries. This same study suggests that retrofitting high-occupancy buildings —such as apartment complexes and light industrial structures—yields even greater returns.

Key Considerations Beyond Structural Damage

While the reduction of building damage is an obvious benefit, seismic retrofitting provides additional financial protections that can make a significant difference in the aftermath of a quake:

• Liability Reduction: Minimizes the potential for legal and financial liabilities associated with injury, death, or property damage.

• Preservation of Income: Helps prevent a building from being red tagged after a quake, ensuring rental income is not interrupted.

• Mortgage Protection: Secures

financial obligations tied to a property, ensuring that owners are not financially crippled by unexpected losses.

• Reduced Demolition and Reconstruction Costs: Retrofits help prevent the need for costly demolition and rebuilding, including the removal of hazardous materials like asbestos.

Are You Ready? Understand Your Building’s Risk

Many Californians still tend to downplay the risk of earthquakes, but the truth is that they could strike at any time. The devastating impact of future seismic events should not be ignored. As we approach the end of 2024, now is the time to prioritize earthquake preparedness—not just in our homes but in our businesses and public spaces as well. Retrofit your building to protect not just your investment, but also the safety

AT

The Wildlife Ordinance: Yet Another Blow to Los Angeles Real Estate

As a real estate professional and advocate for property owners, I’ve seen firsthand how the Los Angeles City Council’s relentless push for regulations continues to burden homeowners, developers, and apartment owners alike. The latest proposal, the Los Angeles Wildlife Ordinance, is another example of the council’s shortsighted policies, leaving property owners and industry professionals frustrated and financially strapped.

What is the Wildlife Ordinance?

The proposed ordinance is designed to protect wildlife in the Santa Monica Mountains, covering a 36-square-mile corridor stretching from Bel Air to Studio City. The intent is to safeguard the habitat for species such as coyotes, bobcats, and mountain lions by imposing stricter regulations on residential development.

The ordinance includes provisions that:

• Limit residential construction to 50% of a lot’s total square footage.

• Close loopholes that exclude basements from square footage calculations.

• Restrict the maximum height of structures to 45 feet.

• Impose additional site plan reviews for larger projects.

While the ordinance may sound noble in theory, it is the latest in a string of regulatory measures that

undermine property rights, hinder new construction, and create uncertainty in an already strained housing market.

Interestingly, many environmentalists themselves do not support the Wildlife Ordinance, citing studies that show it has little to no impact on preserving local wildlife. Critics argue that this ordinance is less about genuine environmental protection and more about advancing Los Angeles’ broader agenda to target affluent homeowners, cloaking it in the guise of conservation.

The Double Standard in Housing Policy

What’s ironic—if not hypocritical— is how this ordinance clashes with the city’s push for affordable housing and greater density in urban areas. On the one hand, Los Angeles is advocating for taxpayer-funded affordable housing initiatives and on the other hand, they are targeting affluent neighborhoods with regulations that limit the size of homes and apartments, effectively stalling construction in areas where land is already scarce and expensive.

This contradiction is not lost on property owners or industry professionals. For apartment owners, already burdened by rent control, eviction moratoriums, and other restrictive measures, the Wildlife Ordinance signals a broader attack on property development.

Impact on Property Values and Construction

The ordinance has sparked widespread opposition. For single-family

homeowners and Multifamily properties, the new restrictions would immediately reduce the resale potential of their properties. Developers, already navigating the challenges of Measure ULA—Los Angeles’ controversial mansion tax—are now facing additional layers of red tape.

Measure ULA, which imposes a hefty transfer tax on residential and commercial property sales above $5 million, has already stifled high-end real estate sales in the city. In the first month after ULA took effect, only two single-family homes above $5 million sold in Los Angeles. A year earlier there were 50. The Wildlife Ordinance threatens to compound this trend, making high-end properties even less attractive to buyers and investors.

A Blow to Blue-Collar Workers and the Local Economy

The ripple effects of this ordinance will be felt far beyond the affluent homeowners it targets. Developers, contractors, and laborers all stand to lose significant business. Every construction project, large or small, employs hundreds of workers—from electricians and plumbers to architects and landscapers. The Wildlife Ordinance threatens to shut down projects, putting countless jobs at risk.

Apartment Owners Beware

This ordinance should serve as a red flag for apartment owners across Los Wildlife Ordinance — continued on page 36

Death in the Rental Unit and More.

What You Need to Know and Do.

Have you had a death in one of your rental units? Are you dealing with an extreme hoarding situation? Are pet odors causing major problems? Are there other unhygienic activities and conditions impacting your rental community?

Find out how to correctly—and safely—clean up after any number of distasteful, traumatic, potentially hazardous, and even deadly situations.

Topics will include:

• Natural Deaths, Suicides & Homicides—how and where to begin.

• Crime Scene Cleaners—what you need to know and what you need to ask.

• Do It Yourself?—what you should and should not attempt to clean up.

• Bio-Hazards—what are they and how you should handle them?

• Blood—tips for safe and effective clean up.

• Odors—pets, dead animals, smoke, cooking, and more.

• Animals—dealing with carcasses, rodent droppings, urine, feces, and more.

• Questions & Answers

Instructor:

Date: Thursday, January 30, 2025

Time: 10–11:30 a.m.

Location: Zoom Webinar

Cost: $20

Register at www.AAOC.com

Zoom Link to be Provided Upon Registration. *Please be advised, this discussion topic and some of the images that will be shown are graphic.

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Angeles. By including basements and garages in square footage restrictions, the city would be setting a precedent that could easily extend beyond affluent suburban neighborhoods. If this logic is applied to urban areas, it could significantly limit the size and viability of new apartment projects, further discouraging development. For an already overregulated industry, this is yet another move that threatens to stifle housing production and drive-up costs.

Apartment owners already feel under siege from the city’s policies. Between eviction bans, rent caps, and bureaucratic red tape, the industry has been battling regulations for years. Now, the Wildlife Ordinance shows that no property type is safe from the council’s overreach.

A Call for Balance

Los Angeles faces a housing crisis, and the solution is not to stifle develop-

ment in some of the city’s most desirable neighborhoods under the guise of wildlife conservation. Policies like the Wildlife Ordinance and Measure ULA ultimately discourage investment, shrink the housing supply, and driveup costs for everyone.

Protecting the environment is essential, but it does not need to come at the expense of property rights and economic stability. A better balance must be struck—one that supports conservation efforts while safeguarding property owners’ rights.

For Orange County, maintaining strong property rights is critical to protecting and increasing property values. If Los Angeles’ policies like the Wildlife Ordinance are allowed to stand, it’s only a matter of time before similar measures threaten property rights here. This is why we must remain vigilant and continue to fight to preserve property rights in Orange County.

The Wildlife Ordinance may be intended as a tribute to P-22, the beloved

PAVING COMPANY, INC.

mountain lion, but its true legacy could be the economic harm it inflicts on property owners and the housing market at large. If passed, it won’t just be about wildlife—it will be another chapter in the city council’s ongoing war against property owners.

About the Author: Mercedes Shaffer is a multifamily real estate agent with REAL Broker. If you have questions about buying, selling or doing a 1031 exchange, her team serves Los Angeles County and Orange County and can be reached at 714.330.9999, InvestingInTheOC@gmail.com, or you can visit their website at InvestingInTheOC.com DRE 02114448

Stay Standing — continued from 30

of the people inside. It’s similar to ensuring your children wear seatbelts—safety is paramount. Retrofitting your building is just as critical as putting on a seatbelt before you drive.

If you have questions about this article or the seismic retrofitting process, contact Optimum Seismic at 833-978-7664 or visit optimumseismic.com.

About Optimum Seismic, Inc.:

The Optimum Seismic team has been making California cities safer since 1984 by providing fullservice earthquake engineering, steel fabrication and construction services for multifamily residential, commercial and industrial buildings. With more than 4,000 earthquake retrofit and renovation projects completed, Optimum Seismic’s work includes soft-story multifamily apartments, tilt-up, non-ductile concrete, steel moment frame and unreinforced masonry (URM) buildings. To arrange a complimentary assessment of your building’s earthquake resilience, contact Optimum Seismic at (833) 978-7664 or visit optimumseismic.com.

Managing Moisture, Mildew, Mold… and your Renters

Moisture, Mildew and Mold can wreak havoc for rental communities.

Resident complaints about “mold” are common—how you respond to them can often determine how extensive and costly the situation becomes. Having to call in a microbial consultant, having a renter call code enforcement, and having to defend yourself in a lawsuit are the last things you want to deal with.

This interactive, in-person workshop will help you understand and address:

• Common causes of mold/mildew

• Moisture-related health risks

• Renter complaints about “mold” and “sickness”

• Mold inspections & how to read mold reports

Instructor:

• Relocating renters during mold remediation

• “Do It Yourself” vs. Calling a Professional

• Navigating code enforcement involvement

• Q&A

Date: Thursday, February 20, 2025

Time: 10 a.m.

Location: AAOC/PWR Office (1601 E. Orangewood Ave., Anaheim)

Cost: $30 members / $55 non-members

Manage & Sell in Your Neighborhood

Servicing Orange County

• Scheduled annual inspections, interior/exterior

• 99.89% consistent collection each month

AAOC Estate & Legacy Series Recap: A Transformative Journey in Planning for the Future

The inaugural Estate & Legacy Planning Series presented by the Apartment Association of Orange County (AAOC) recently concluded, leaving participants inspired and deeply enriched. The program has set a high bar, delivering far more than traditional estate planning focused on assets and taxes. Instead, it ventured into the profoundly meaningful territory of legacy planning—incorporating values, family growth, and fostering love and communication.

Rave Reviews from Participants

Participants overwhelmingly praised the course, highlighting its practical insights and the lasting impact it made on their personal and family goals. Here’s what they had to say:

“A must course for aging income property owners that wish to maximally pass on the fruits of their lifetime efforts to their desired heirs with minimum government confiscation!”—Gene Opittek

“This course more than met my expectations! It always gave me things to research for my family’s/mom’s situation, and much food for thought even for my own estate planning, which I’ll deal with next.”—Melissa Ke

“The course…and Tim Gorman exceeded my expectations by leaps and bounds. From an educational perspective, the series was as valuable as anything I’ve had…first grade- to Ph.D.”— Dr. George Watson

“Yes, the course met my expectations. Invaluable resources for contacts when needed.”—Natalia Conklin

A Comprehensive and Unique Offering

Facilitated by longtime, secondgeneration AAOC member, Tim Gorman, a highly respected broker and our own Legacy Planning Expert, the series brought together 15 instructors who generously donated their time and expertise to craft a truly world-class educational experience.

The course’s comprehensive curriculum provided participants with the tools to build their own legacy plans while encouraging collaboration with professional advisors.

A hallmark of the series was its focus on personal application. Each participant had the opportunity to engage in a one-on-one review with Gorman, resulting in actionable insights, personalized analysis, and strategic recommendations to advance their planning goals.

Family-Focused Education

The final class centered on family harmony and communication, underscoring the importance of shared understanding during challenging times. Participants were encouraged to bring family members, fostering unity and alignment on legacy goals.

As Tim Gorman eloquently stated, “The legalities of trusts, wills, and taxes are the easy part of estate planning. With the right professionals and plan, you can achieve those goals. The hard part is ensuring open communication and family togetherness in a time of difficulty.”

Looking Ahead

AAOC is thrilled to announce that the Estate & Legacy Planning Series and Tim Gorman will return in the Fall of 2025, along with many of the inaugural instructors. The program’s resounding success affirms its value as an essential resource for rental property owners and families seeking to preserve and pass on their legacy.

AAOC wishes to extend its heartfelt gratitude to Tim Gorman and his dedicated team for their efforts in creating an extraordinary educational experience. Stay tuned for announcements on the 2025 Estate & Legacy Planning Series, and don’t miss your chance to participate in this life-changing program.

WORKPLACE HARASSMENT

Are Your Employees Up to Date on Prevention Training?

Senate Bill 1343 requires that all California employers with five or more employees provide sexual and workplace harassment prevention training to both supervisory and nonsupervisory employees. Training must take place within six months of hire or promotion and every two years thereafter.

This Workplace Harassment Training will cover: Sexual Harassment Sex Discrimination Prevention of Claims

Title VII Civil Rights Act Investigating Complaints

A Certificate of Completion will be provided to each attendee who completes the training.

Instructor:

Date: Thursday, March 6, 2025

Time: 9:00–11:00 a.m.

Location: Online via Zoom

Cost: Members — $65 Non-Members — $90

The Benefits of AAOC Membership

Founded in 1961 as a nonprofit trade organization, the Apartment Association of Orange County represents the interests of those involved in owning, managing and maintaining rental property.

Membership is open to all owners of residential income-producing property. Whether you own one or one hundred units, the AAOC is here to serve your needs.

As a one-stop resource for information and specialized rental property services, the AAOC offers a host of benefits, including:

– Free consultation from our trained membership – Special seminars on topics such as taxes, property

A SPECIAL WELCOME TO OUR NEWEST MEMBERS!

Hills Preserve—SALT Development, LLC

Related Bristol

Naime Properties

A & K MacKenzie

Durfey Properties

Bak Property Trust

Energy Code Ace

Zee Hussein

6042 Irwindale Avenue

Irwindale, CA 91702 (714) 232-5851 zalmie.hussein@noresco.com

SNS Law Group, LLP

Rozita Levy

New Members

Lay Property

Barlett Properties

Bodkins Property

Aurum—Greystar

Horizon Apartments— Bridge Property Management

11400 West Olympic Boulevard, Ste. 200 Los Angeles, CA 90064-1550 (310) 770-4240 Rozy@snslawgroup.com

Blossom—WinnResidential

Liberty Village— WinnResidential

Terracina Apartments— WinnResidential

Park Stanton Place—Cirrus Asset Management, Inc.

New Supplier Members

SAYA Life

Sanjay Poojary 525 S Hewitt Street Los Angeles, CA 90013 (949) 241-3365 spoojary@saya.life

Johnnies Appliances

Tommy Martinez 12018 Paramount Blvd Downey, CA 90242 (562) 861-3819 tommy.martinez@johnniesappliances.com

New Apartment Program for California

Plaza Court—Cirrus Asset Management, Inc.

Irvine Inn—Cirrus Asset Management, Inc

Ocean Edge at Laguna Beach

For details about membership, please call Membership Services at (714) 245-9500, or visit us on the web: www.aaoc.com

909-942-9946

coleen@isaagent.us

OC Professional Maintenance Team

SUPPLIER CORNER

OC Professional Maintenance Team is a "Woman Owned Business" based in Anaheim, California. The owner, Jennifer Barragan, has more than 20 years of experience in the rental-housing industry and has the knowledge and the team to help you with all of your maintenance needs.

Our prices are competitive, and we are a reliable and professional handyman service that you can trust. Our team can help you with bathroom and kitchen renovations, painting projects, deck repairs, concrete repairs, drywall and waterproofing, flooring, carpet cleaning, window and door installations, fencing and much more. We can help get your rental properties rent ready for your next tenant. We can also help you spruce up your property, inside or outside, in case you're looking to put your property on the market and get a good return on your investment.

OC Professional Maintenance Team is committed to serving property owners with professional, friendly, and reli-

SLAB LEAKS?

able service. Our team is very responsive and offers great customer service. We have a team of quality technicians with years of experience and a variety of skills for all types of work. We're the "go to" solution for property owners who need skilled labor and reliability to get things done quickly and correctly.

From the first contact, our friendly customer service representatives are here to help. We have a friendly staff of office professionals to schedule appointments and help answer any questions you may have about how we work or what to expect on the day of your service appointment.

Our highly skilled technicians provide exceptional service when on the job and leave the site clean at the end of each workday. For a free estimate and professional handyman services for your home or business, please contact OC Professional Maintenance Team at (714) 583-8633 or info@ ocproteam. com. You can also visit our website at www. ocproteam.com.

Jennifer Barragan

Apartment Association of Orange County’s Supplier Directory

(Please see Supplier Contact Index for contact information)

Supplier Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism.

Acoustic Ceiling Removal

Pacific Environmental & Abatement Solutions Inc

S-Team Turn Overs

Access Control Solutions

A.S. Wise, Inc.

ADT Multifamily

Gatewise

GreenMarbles

Loss Prevention Systems, Inc.

Rently

Accounting Services

AllView Real Estate

Accounting Software

Entrata

MRI Software

Yardi Systems Inc.

Answering Service

Anyone Home

Entrata

Apartment Building Inspection

Automatic Fire Sprinklers

Green Home Solutions TrueEnviro

Villa Property Inspections LLC

Zebra Construction Inc.

Apartment Market Research Data

ALN Data

Apartment SEO

CBRE Multifamily SoCal – Dan Blackwell & Team

Effortless Ads

Yardi Systems Inc.

Apartment Rental Publications & Services

apartments.com

Intellirent

Rent.

Zillow Rentals

Apartment/Student Housing

ARIZE

Colliers International

Kairos Investment Management Company

LaundryUp

Restoration Services Company

Vesync

Voit

Real Estate Services

Appliances Sales, Service & Leasing

ACE Commercial Laundry Equipment, Inc.

Discount Appliance Guys

Expressions Home Gallery

Johnnies Appliances

L and D Appliance Corp.

National Service Company

R&B Wholesale Distributors, Inc.

Asbestos

Alliance Environmental Group

Charles Taylor Enironmental

FIRST ONSITE Restoration

Pacific Environmental & Abatement Solutions Inc

Asphalt Sales & Service

Oliver Mahon Asphalt

Everline Coatings and Services—S Orange Co

Attorneys

Albrecht & Barney Law Corporation

AWB Law, P.C.

Brennan Law Firm

Duringer Law Group, PLC

Fisher & Phillips

Kimball, Tirey & St. John LLP

Newmeyer & Dillion, LLP

SNS Law Group, LLP

Wesierski & Zurek LLP, Lawyers

Bath Restoration or Renovations

Buffalo Maintenance, Inc.

California Bath Restoration

OC Professional Maintenance Team

S-Team Turn Overs

TASORO

Restoration Services Company

Biohazard

Bio-One of Orange

Bio SoCal

Boiler Systems

H2O Heating Pros, Inc.

Ironwood Plumbing, Inc.

Spicer Mechanical

Water Heater Man, Inc.

Cabinets/Refinishing

Buffalo Maintenance, Inc.

Gogo Cabinets

KJ Design Center

MirrorMate Frames

Qwikkit

S M Painting Corp.

S-Team Turn Overs

TASORO

The Door & Window Company

Carpentry

Buffalo Maintenance, Inc.

Kustum Kunstrukshun

Carpet Sales & Service

KJ Design Center

R&B Wholesale Distributors, Inc.

Cleaning/Janitorial Services

Bio-One of Orange

Crown Building Services Inc.

Gale Force Property Maintenance Inc.

Molly Maid of Irvine, Saddleback and Temecula Valley

Junk King Orange County/Anaheim

Strategic Sanitation Services

Titanium Restoration Services Company

Collections

Duringer Law Group, PLC

David S. Schonfeld, Attorney at Law

Kimball, Tirey & St. John LLP

National Credit Systems

Communications

Cox Communications

MRI Software

Concrete Maintenance & Repair

Buffalo Maintenance, Inc.

Everline Coatings and Services—S Orange Co

Precision Concrete Cutting

Oliver Mahon Asphalt

Construction

Alpha Structural Inc.

Angelo Termite and Construction

Aquinas HVAC

BELFOR Property Restoration

Buffalo Maintenance, Inc.

CAMP Construction Services

Ingersoll Rand

KD Electric Company

Kustum Kunstrukshun

OC Professional Maintenance Team

One Call Restoration

Optimum Seismic, Inc.

Supplier Directory

continued from page 49

Construction (Continued)

Prestige Construction and Renovation Services, Inc

RCS Construction Management

Schluter Systems

TASORO

Zebra Construction Inc.

Consulting

Colliers International

Gorman & Associates, Inc.

Intersolutions — Property Management Staffing Specialists

RCS Construction Management

Content Restoration

Green Home Solutions TrueEnviro

Countertops

Buffalo Maintenance, Inc.

California Bath Restoration

KJ Design Center

TASORO

Deck Coatings, Magnesite Repairs, Waterproofing

Crank Waterproofing

Monument Roofing

South Coast Deck Inspections

WICR Waterproofing & Decking

Drain Cleaning

California Rooter & Plumbing

LA Hydro-Jet & Rooter Service, Inc.

Pipe Restoration Solutions, Inc

Total Rooter & Plumbing

Draperies/Blinds/Window Coverings

Apex Window Décor

R&B Wholesale Distributors, Inc.

Drug & Alcohol Testing

Resident IQ

TAG / AMS, Inc.

Dryer Vent & Duct Cleaning

Alliance Environmental Group

Aquinas HVAC

Crown Building Services Inc.

Dryer Vent Wizard of Mission Viejo and Trabuco Canyon

Electric Vehicle Products & Services

Access Electrical & Lighting

Gerhard Electric

GreenMarbles

KD Electric Company

REVS (Refuel Electric Vehicle Solutions)

S.E. Electrical Service Inc.

Electrical/Lighting

Access Electrical & Lighting

Electric Medics

Gerhard Electric

KD Electric Company

Laguna Lighting

S.E. Electrical Service Inc.

Service 1st

Energy Management

Armada Power

GoPowerEV

GreenMarbles

Pearlx

Rently

Synergy Companies

Yardi Systems Inc.

Environmental Consulting & Training

American Environmental Specialists, Inc.

Bio-One of Orange

Charles Taylor Enironmental

Green Home Solutions TrueEnviro

Pacific Environmental & Abatement Solutions Inc

Strategic Sanitation Services

Escrow

Genesis Bank

Estate/Financial Planning

Kimball, Tirey & St. John LLP

Tax & Financial Group

Fencing & Gates

Buffalo Maintenance, Inc.

Loss Prevention Systems, Inc.

Fire Safety

Automatic Fire Sprinklers

Black Bird Fire Protection, Inc.

Bob Peters Fire Protection

Fire & Flood Restoration

BluSky Restoration Contractors, LLC

Bob Peters Fire Protection

Charles Taylor Enironmental

Green Home Solutions TrueEnviro

PRC Restoration

Service First Restoration Inc

Fitness Equipment

Promaxima Strength & Conditioning

Flooring

KJ Design Center

Real Floors

TASORO

Urban Surfaces

Furniture/Furniture Rental

AFR Furniture Rental

CORT Furniture Rental

Garage Doors

Loss Prevention Systems, Inc.

General Contractor

Alpha Structural Inc.

Angelo Termite and Construction

BELFOR Property Restoration

BluSky Restoration Contractors, LLC

Buffalo Maintenance, Inc.

Deck Diagnostics

EmpireWorks Reconstruction and Painting

FIRST ONSITE Restoration

Kustum Kunstrukshun

OC Professional Maintenance Team

PRC Restoration

S M Painting Corp.

Service First Restoration Inc

Zebra Construction Inc.

Handyman

Buffalo Maintenance, Inc.

OC Professional Maintenance Team

S M Painting Corp.

Heating & Air Conditioning

Aquinas HVAC

Expressions Home Gallery

Ingersoll Rand

OC Professional Maintenance Team

R&B Wholesale Distributors, Inc.

Specialty AC Heat

Spicer Mechanical

Insurance

Arroyo Insurance Services, Inc

AssuredPartners

Crest Insurance

Deans & Homer, Renter’s Insurance

Dick Wardlow Insurance Brokers

Entrata

Farmer’s Insurance — Theresa Simes Agency

Homewell Insurance Services Inc

ISU — The Olson Duncan Agency

Insurance Solutions of America

Navion Insurance Associates, Inc

NFP Property & Casualty

Prendiville Insurance Agency

Tax & Financial Group

TheGuarantors

Internet Services

Apartment SEO apartments.com

CitySide Networks, LLC

Cox Communications

Google Fiber Rent.

Inspections

Bob Peters Fire Protection

Charles Taylor Enironmental

Deck Diagnostics

One Call Restoration

One Structural — Balcony1 • Retrofit1 • ADU1

Pipe Restoration Solutions, Inc

South Coast Deck Inspections

Villa Property Inspections LLC

Zebra Construction Inc.

Interior Design

MirrorMate Frames

Investments

American 1031

CFG Investments, Inc.

Kay Properties & Investments Company

LordCap Green

Tax & Financial Group

Junk Removal & Hauling

Gale Force Property Maintenance Inc.

Junk King Orange County/Anaheim

The Junkluggers of Orange County

Kitchen Renovations

Buffalo Maintenance, Inc.

California Bath Restoration

Kustum Kunstrukshun

MirrorMate Frames

Schluter Systems

Landscape

Amerigreen Landscape

Laundry Equipment & Services

ACE Commercial Laundry Equipment, Inc.

All Valley Washer Service Inc.

Johnnies Appliances

National Service Company

PWS Laundry / Alliance

R&B Wholesale Distributors, Inc.

WASH Multi Family Laundry Systems

Leak Detection

SAYA Life

Lending Institutions

CBRE Multifamily SoCal – Dan Blackwell & Team

Chase Multifamily Lending

Citizens Business Bank

Genesis Bank

Sunwest Bank

Torrey Pines Bank

Magnesite Repairs

Buffalo Maintenance, Inc.

Maintenance, Repairs, Products

ADT Multifamily

Aquinas HVAC

BG Multifamily

Buffalo Maintenance, Inc.

Evolution Building Efficiency

Gatewise

Ingersoll Rand

KD Electric Company

MirrorMate Frames

OC Professional Maintenance Team

Pacific Environmental & Abatement Solutions Inc

Service 1st

WICR Waterproofing & Decking

Marketing

Effortless Ads

Intellirent

Zumper

Mold Remediation

Alliance Environmental Group

American Environmental Specialists, Inc.

BELFOR Property Restoration

Bio-One of Orange

Charles Taylor Enironmental

FIRST ONSITE Restoration

Green Home Solutions TrueEnviro

One Call Restoration

Pacific Environmental & Abatement Solutions Inc

Roto Rooter Service Company

Service First Restoration Inc

Multi-Family Advisory Services

Gorman & Associates, Inc.

Voit Real Estate Services

Odor Removal

Alliance Environmental Group

FIRST ONSITE Restoration

Strategic Sanitation Services

Outdoor Furniture & Refinishing

Bassett Outdoor Contract

Patio Guys

Paint Sales & Service

Behr Paint

Dunn-Edwards Corporation

Paint Sales & Service (Cont’d)

EmpireWorks Reconstruction and Painting

Kustum Kunstrukshun

OC Professional Maintenance Team

R&B Wholesale Distributors, Inc.

S M Painting Corp.

S-Team Turn Overs

West Coast Drywall & Paint

Parking

Reliant Parking Solutions, LLC

Zebra Construction Inc.

Pest Control

Alliance Environmental Group

Angelo Termite and Construction

Lloyd Pest Control

Western Exterminator Company

Plumbing, Contractors & Supplies

California Rooter & Plumbing

EZ Drain & Plumbing

Ironwood Plumbing, Inc.

Plumbing, Contractors & Supplies (Cont’d)

Pfister

Pipe Restoration Solutions, Inc

R&B Wholesale Distributors, Inc.

Repipe Specialists, Inc

Roto Rooter Service Company

Schluter Systems Service 1st

Total Rooter & Plumbing

Pool & Spa Service & Repair

Aquatic Facility Services Inc

Pacific Coast Commercial Pool Service Service 1st

Supplier Directory

continued from page 51

Power/Pressure Washing

Crown Building Services Inc.

Gale Force Property Maintenance Inc.

Everline Coatings and Services—S Orange Co

Private Security

Citiguard, Inc.

FPK Security

Signal of OC/SD

Property Management

AIM Properties

Allen Properties

AllView Real Estate

API Property Management

Consensys Property Management Company

DM Smithco

Dunlap Property Group

Fairgrove Property Management

Intersolutions — Property Management Staffing Specialists

JLE Property Management

L’Abri Management, Inc.

The Management Works

Optim Real Estate Services Company

Orange County Property Management

ProActive Realty Investments

Reynolds Realty Advisors

Roberts Management & Investments

Satellite Management Company

South Coast Real Estate & Property Management

Property Management Software

Anyone Home

ARIZE

Entrata

Luminous

MRI Software

Reliant Parking Solutions, LLC

Rentler

Resident IQ

Snappt Inc.

Vesync

Yardi Systems Inc.

Property Management Staffing & Training

Approved Real Estate

BG Multifamily

NPM Staffing an InterSolutions Company

The Liberty Group

Rain Gutters

Argos Homes Systems

Gale Force Property Maintenance Inc.

Monument Roofing

Real Estate/Investments

AllView Real Estate

CFG Investments, Inc.

CBRE Multifamily SoCal — Dan Blackwell & Team

Colliers International

DM Smithco

Gorman & Associates, Inc.

Investing in The OC

Kairos Investment Management Company

Kay Properties & Investments Company

MJC Realty

ProActive Realty Investments

Realtors Commercial Alliance of Orange County (RCAOC)

Shanon Ohmann Real Estate Group

SNS Law Group, LLP

Voit Real Estate Services

Real Estate Broker

AllView Real Estate

CBRE Multifamily SoCal — Dan Blackwell & Team

Gorman & Associates, Inc.

MJC Realty

Optim Real Estate Services Company

Voit Real Estate Services

Reconstruction

BELFOR Property Restoration

EmpireWorks Reconstruction and Painting

One Call Restoration

RCS Construction Management

S-Team Turn Overs

Service First Restoration Inc

WICR Waterproofing & Decking

Rent Payment System

MRI Software

Resident IQ

Section 8 Management

Resident Screening

AllView Real Estate

Intellirent

MRI Software

Rentler

Resident IQ

Snappt Inc.

Yardi Systems Inc.

Roofing

CAMP Construction Services

Crank Waterproofing

Guardian Roofs by Sudduth Construction Inc.

Monument Roofing

Security Services/Patrol Services

ADT Multifamily

ARIZE

Brixton Protective Services Inc

California Safety Agency

Citiguard, Inc.

Cloudastructure

USGI — Upland Group

Vesync

Seismic Retrofitting & Engineering

Alpha Structural Inc.

One

Optimum Seismic, Inc.

Service and Leasing

Snappt Inc.

TheGuarantors

Solar Thermal Pearlx

Staffing Service

Approved Real Estate

BG Multifamily

Intersolutions — Property Management Staffing Specialists

Multi Team Staffing

Sustainability/Green Energy

California Energy-Smart Homes

Energy Code Ace Green Home Solutions TrueEnviro

Optima

Pearlx

Telecommunications

CitySide Networks, LLC

Cox Communications

Towing

Dedicated Transportation Services

Professional Towing LLC

TO’ and MO’ Towing

Trash Service/Recycling

Junk King Orange County/Anaheim

Strategic Sanitation Services

Valet Living

Utilities & Sub Metering

Google Fiber Livable

Multifamily Utility Company

Resident IQ

SAYA Life

Southern California Edison-Multi Family Program

Video Commercials

Intersolutions — Property Management Staffing Specialists

NPM Staffing an InterSolutions Company

Video Surveillance

Assure by Remote Ally

Gatewise

GreenMarbles

Loss Prevention Systems, Inc.

Water Heaters

California Rooter & Plumbing

H2O Heating Pros, Inc.

R&B Wholesale Distributors, Inc.

Roto Rooter Service Company

Total Rooter & Plumbing

Water Heater Man, Inc.

Waterproofing

Crank Waterproofing

S M Painting Corp.

Schluter Systems

WICR Waterproofing & Decking

Water Removal

ATI

FIRST ONSITE Restoration

One Call Restoration

Website Development/Online Advertising

Apartment SEO

Windows & Doors

Crown Building Services Inc.

Gale Force Property Maintenance Inc.

Mesa Artificial Turf/Garage Doors

Milgard Windows & Doors

Moore Replacements

Newman Windows and Doors

The Door & Window Company

A.S. Wise, Inc.

Apartment Association of Orange County’s Supplier Contact Index

(Please see AAOC’s Supplier Directory for Listings of Services)

All Supplier Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism.

Jean Sabga 15150 Transistor Lane Huntington Beach, CA 92649 (714) 891-1501 jsabga@aswise.net — www.aswise.net

Access Electrical & Lighting

25108 Marguerite Pkwy Suite A Mission Viejo, CA 92692 (949) 364-6063 accesselectricallighting@gmail.com

ACE Commercial Laundry Equipment, Inc.

Multi-Housing Division 14404 Hoover Street Westminster, CA 92683 (714) 897-4342

acelaundry@gmail.com — www.acelaundry.com

Provide Sales, Service, Leasing & Parts for Coin-Op Laundry Equipment. See the Advertisers Index on Page 68 for the location of our ad.

ADT Multifamily

Joseph Knaack

100 West Indian School Road, Apt. 1012 Phoenix, AZ 85013 (714) 277-2586 josephknaack@adt.com

AFR Furniture Rental

John Spivey

3330 Garfield Avenue Commerce, CA 90040 (323) 400-7508 jspivey@rentfurniture.com — http://www.rentfurniture.com

AIM Properties

Don St. John 531 E. Chapman Avenue Orange, CA 92866 (714) 633-2344 don@aimproperties.net — www.aimproperties.net

Albrecht & Barney Law Corporation

Anson Cain–atc@albrechtbarney.com 1 Park Plaza, Suite 900 Irvine, CA 92614-5910 (949) 263-1040 mar@albrechtbarney.com

All Valley Washer Service Inc.

John Cottrell 15008 Delano St. Van Nuys, CA 91411 (800) 247-1100

john@allvalleywasher.com — www.allvalleywasher.com

Allen Properties

Frank Allen/Paul Allen/Jessica Siderius 1 Orchard Road, Suite #230 Lake Forest, CA 92630 (949) 768-6850

frank@allenproperties.net — www.allenproperties.net

Property Management Services/Investments.

Alliance Environmental Group Krystyn Roman—krystynroman@alliance-enviro.com 777 N Georgia Ave Azusa, CA 91702 (877) 858-6220 marketingteam@alliance-enviro.com

AllView Real Estate

Daniel Gutierrez 1501 Westcliff Drive, Suite 270 Newport Beach, California 92660 (949) 400-4275

info@allviewrealestate.com

ALN Data

Samantha Wallace 2611 Westgrove Drive, Suite 104 Carrollton, TX 75006 (972) 931-2553 x 218 Samantha@alndata.com — www.alndata.com

Apartment data and market research.

Alpha Structural Inc.

Franchesca Hernandez 8334 Foothill Boulevard Los Angeles, CA 91040 (323) 943-5675 franchesca@alphastructural.com

American 1031

Adam Bryan 10111 Petit Avenue North Hills, CA 91343 (310) 903-6757 adam@american1031.net

American Environmental Specialists, Inc.

Mr. James F. McClung, Jr. 15183 Springdale Street Huntington Beach, CA 92649 (714) 379-3333 admin@aeshb.com

Consultant: Mold Investigations/Recommendations, Asbestos/Lead Testing, Training. See the Advertisers Index on Page 68 for the location of our ad. Amerigreen Landscape

Tammie Hourigan 1913 17th Street Suite 209 Santa Ana, CA 92705 (657) 487-4109 tammie@amerigreenls.com

Angelo Termite and Construction

Gregg Traum 16161 Scientific Way Irvine, CA 92618 (800) 589-8809 info@angelotermite.com

See the Advertisers Index on Page 68 for the location of our ad.

Anyone Home

Jaime Conde 25521 Commercentre Dr #100 Lake Forest, CA 92630 (949) 916-3919 lightson@anyonehome.com

Engagement and automation tools through Contact Center and CRM software.

API Property Management

Margie Tabrizi

1400 Bristol St. N, Ste. 245-A Newport Beach, CA 92660 (714) 505-5200 margie@apipropertymanagement.com

Apartment SEO

Ronn Ruiz

100 W. Broadway Ave, Suite 425 Long Beach, CA 90802 (877) 309-7363 ronn@apartmentseo.com — apartmentseo.com

Advertising firm specializing in Websites, Search & Social Media Marketing. apartments.com

Adriana Mamola 3161 Michelson Dr, #1675 Irvine, CA 92612 (951) 522-3001 amamola@costar.com

#1 nationwide provider of information and advertising services.

Apex Window Décor

Deepa Gorajia 1132 E. Katella Ave, Suite A16 Orange, CA 92867 (714) 532-2588 deepag@apexwindowdecor.com — www.apexwindowdecor.com

See the Advertisers Index on Page 68 for the location of our ad.

Approved Real Estate

Jim Forde 4010 Barranca Pkwy, Suite 100 Irvine, CA 92604 (714) 875-0979 jim@approvedrealestateacademy.com

Aquatic Facility Services Inc

Ramiro Uribe

1290 North Red Gum Street Anaheim, CA 92806 (949)478-9931 ruribe@afsinconline.com

Aquinas HVAC

Eric Barnett 7438 Trade Street San Diego, CA 92121 (610) 410-3154 eric.barnett@aquinashvac.com

ARIZE

Nia Williams

1250 North Lakeview Avenue, Suite T Anaheim, CA 92807 (833) 383-7962 sales@arizehub.com — http://www.arizehub.com

Argos Homes Systems

Mr. James Van Dyke 11542 Knott St., Suite B-5 Garden Grove, CA 92641 (714) 894-9534 argosjvandyke@hughes.net

Seamless aluminum rain gutters, fabric awnings, mirrored wardrobe closets. See the Advertisers Index on Page 68 for the location of our ad. Armada Power

Robert Cooke 230 West Street Columbus, OH 43215-2655 (909) 730-6509 robert.cooke@armadapower.com

Supplier Contact Index — continued on page 56

Supplier Contact Index — continued from page 54

Arroyo Insurance Services, Inc

Seamus McDonald 3480 Torrance Blvd., #301 Torrance, CA 90503 (310) 245-1925

seamusm@arroyoins.com

Assure by Remote Ally

Eddie Conlon

4431 Corporate Center Drive, Suite 121 Los Alamitos, CA 90720 (866) 439-0318

conlon@remoteally.com

AssuredPartners

Kate Shoemaker 2913 S Pullman Street Santa Ana, CA 92705 (949) 417-4047

kate.shoemaker@assuredpartners.com

ATI 3360 La Palma Anaheim, CA 92806 (714) 412-0828

edwina.garcia@atirestoration.com

Automatic Fire Sprinklers

Chris Delany 7272 Mars Drive Huntington Beach, CA 92647 (714)841-2066

afs@afsfire.com

AWB Law, P.C.

Anthony Burton — anthony@awblawpc.com 2040 Main Street, Suite 500 Irvine, CA 92614 (949) 244-4207

admin@awblawpc.com

Bassett Outdoor Contract

Jonathan Bennett PO Box 1280 Haleyville, AL 35565 (205) 486-5102

jlbennett@bassettoutdoorcontract.com

Behr Paint

Lori Flores 1601 E. Saint Andrew Pl. Santa Ana, CA 92705-5044 (909) 248-5132 lorflores@behrpaint.com — www.behr.com

BELFOR Property Restoration

Susan Nellor 2920 East White Star Avenue Anaheim, CA 92806 (714) 514-7158 susan.nellor@us.belfor.com

BG Multifamily

Shannon Valentino 5850 Granite Parkway Plano, TX 75024 (714) 654-9498

svalentino@bgmultifamily.com

Bio-One of Orange

Cory Flores 1439 West Chapman Avenue #159 Orange, CA 92868 (949) 306-1733

Cory@Biooneorange.com — www.biooneorange.com

Bio SoCal

Alan Cohen — Alan@BioSoCal.com 4607 Lakeview Canyon Road, Ste 498 Westlake Village, CA 91361 (818) 839-9000

Info@BioSoCal.com — https://biosocal.com/

Black Bird Fire Protection, Inc.

10282 Trask Ave Ste D

Garden Grove, CA 92843 (714) 462-6095

info@blackbirdfire.com

BluSky Restoration Contractors, LLC

Stefanie Koslosky 1183 Warner Ave Tustin, CA 92780 (657) 575-0933

Stefanie.koslosky@goblusky.com

Bob Peters Fire Protection

Laurie Vandebrake 3397 East 19th Street

Signal Hill, CA 90755 (562) 424-8486

LaurieV@bobpetersfire.com

Brennan Law Firm

Michael Brennan

67 Live Oak Avenue, Suite 105 Arcadia, CA 91006 (626) 294-0500

mike@mbrennanlaw.com

See the Advertisers Index on Page 68 for the location of our ad.

Brixton Protective Services Inc

Raymond Garcia 2323 West Lincoln Avenue, 137 Anaheim, CA 92801 (949) 619-6044 ray@brixtonprotective.com

Buffalo Maintenance, Inc.

Frank Alvarez

6861 Stanton Ave., Suite G Buena Park, CA 90621 (714) 956-8371 www.buffalomaintenance.com

See the Advertisers Index on Page 68 for the location of our ad.

California Bath Restoration

Carly Camacho

1920 E. Warner Ave., Suite 3P Santa Ana, CA 92705 (949) 263-0779

ccamacho@calbath.com

Complete kitchen and bath restoration and refinishing company.

California Rooter & Plumbing

Mr. Mark Fowler 1905 E. Deere Ave. Santa Ana, CA 92705 (949) 222-2202

Plumbing and drain cleaning services. See the Advertisers Index on Page 68 for the location of our ad.

California Safety Agency

Darrell Cowan 8932 Katella, Suite 108 Anaheim, CA 92804 (866) 996-6990 dcowan@csapatrol.com — www.csapatrol.com

CAMP Construction Services

Ronni Anthony 15139 South Post Oak Rd. Houston, TX 77053 (713) 413-2267 ranthony@campconstruction.com

CBRE Multifamily SoCal – Dan Blackwell & Team

Daniel Blackwell 3501 Jamboree Road, Suite 100 Newport Beach, CA 92660 (949) 307-8319 dan.blackwell@cbre.com — www.cbre.com/invocmultifamily Orange County multifamily investment property sales and 1031 exchanges. See the Advertisers Index on Page 68 for the location of our ad.

CFG Investments, Inc.

Stephen Meyer 17220 Newhope Street Fountain Valley, CA 92708 (714) 557-1430

steve@cfginvestments.com — www.cfginvestments.com

Charles Taylor Enironmental

Kellie Vazquez

1011 Birchcrest Ave Brea, CA 92821 (657)286-9575 kellie.vazquez@charlestaylor.com

Chase Multifamily Lending

3 Park Plaza, Suite 1000 Irvine, CA 92614 (866) 937-7199 www.chase.com/mfl Citiguard, Inc.

Michael Steel 22736 Vanowen Street, #300 West Hills, CA 91307 (747) 251-1182

Michael@Citiguardinc.com

Citizens Business Bank

Michael Duran 2650 E Imperial Hwy Brea, CA 92821 (714) 996-8150 mduran@cbbank.com — http://www.cbbank.com

CitySide Networks, LLC

Mike Gourzis

100 Spectrum Center Drive, Suite 500 Irvine, CA 92618 (833) 318-4646 mike.gourzis@citysidefiber.com

Cloudastructure

Jessica Tabor

150 Southeast 2nd Avenue Miami, FL 33131 (619) 357-1362 jess@cloudastructure.com — https://www.cloudastructure.com/

Colliers International

Pat Swanson 3 Park Plaza, Ste 1200 Irvine, CA 92614 (949) 724-5564 pat.swanson@colliers.com

Consensys Property Management Company

Laurel Dial 1380 S. Anaheim Blvd Anaheim, CA 92805 (714) 772-4400 laureld@consensyspm.com — www.consensyspm.com

CORT Furniture Rental

Carleen Martin 8484 Wilshire Boulevard Suite A Beverly Hills, CA 90211-3227 (949) 852-0711 Carleen.Martin@cort.com — www.cort.com

Cox Communications

Alicia Gray 27121 Towne Centre Dr, Suite 125 Foothill Ranch, CA 92610 (949) 563-8163 alicia.gray@cox.com

Crank Waterproofing

Rocky Glover 134 Commercial Way Costa Mesa, CA 92627 (949) 374-2628 info@crankdeckandroof.com

Crest Insurance

Cameron Stewart 3636 Nobel Drive, Suite 400 San Diego, CA 92120 (858) 547-1128 cstewart@crestins.com http://www.crestins.com

Supplier Contact Index

Crown Building Services Inc.

Jason Maslach 548 Malloy Ct. Corona, CA 92878 (714) 694-1007

jason@crownservicesinc.com – www.crownservicesinc.com

Deans & Homer, Renter’s Insurance

Debbie Halverson

110 E. Wilson Ave., Suite 102 Fullerton, CA 92832 (800) 345-2054

debbieh@deanshomer.com — www.InsureYourStuff.com

Deck Diagnostics

Ronald White

17341 Irvine Boulevard, Suite 200 Tustin, CA 92780 (714)502-9029

hdc.canfixit@gmail.com

Dedicated Transportation Services

Richard Rodrigues

13700 Harbor Blvd., Suite B Garden Grove, CA 92843 (714) 371-3034

richthetowguy@yahoo.com www.dedicatedtransportationservices.com

Dick Wardlow Insurance Brokers

Matt Wardlow 233 High Street Moorpark, CA 93021 (805) 553-0505 x 320

mattw@wardlowinsurance.com — www.wardlowinsurance.com

Insurance brokers specializing in apartments and commercial property.

Discount Appliance Guys

Frank Morales

2041 Rosecrans Avenue, Suite 363 El Segundo, CA 90245 (310) 955-7408

frank@discountapplianceguys.com

DM Smithco

Duane Van Handel

1940 W. Orangewood Ave., Suite 201 Orange, CA 92868 (714) 456-9147 v456-9983

dvh@dmsmithco.com

Dryer Vent Wizard of Mission Viejo and Trabuco Canyon

Ronald West

29005 Consuelo Pl Mission Viejo, CA 92692 (949) 966-0303 rwest@dryerventwizard.com

Dunlap Property Group

Paul Dunlap 801 E. Chapman Avenue Fullerton, CA 92831 (714) 879-0111

pdunlap@dpgre.com — www.dpgre.com

Dunn-Edwards Corporation

Jessica Seitz 1575 North Placentia Avenue Placentia, CA 92870-2333 (562) 760-9969

Jessica.Seitz@dunnedwards.com

Duringer Law Group, PLC

Mr. Stephen C. Duringer, Esq. 181 S. Old Springs Road, 2nd Floor Anaheim Hills, CA 92809 (714) 279-1100, (800) 829-6994 toll free

Specializes in landlord/tenant law, debt collection, eviction. Effortless Ads

Madeline Nash

Electric Medics

Mike Parks

28052 Camino Capistrano, 105 Mission Viejo, CA 92677 (949) 462-9200 electricmedics@gmail.com

EmpireWorks Reconstruction and Painting

Chet Oshiro

1682 Langley Ave. Irvine, CA 92614 (888) 278-8200 coshiro@empireworks.com — www.empireworks.com

Energy Code Ace

Zee Hussein

6042 Irwindale Avenue Irwindale, CA 91702 (714) 232-5851 zalmie.hussein@noresco.com

Entrata

Kristin Teale

4205 Chapel Ridge Road Lehi, UT 84043 (801) 735-6988 kteale@entrata.com

Everline Coatings and Services—S Orange Co

Srinivas Hanumansetty 23111 Antonio Parkway Suite 200 Rancho Santa Margarita, CA 92688 (949) 216-8368 srinivas@everlinecoatings.com https://everlinecoatings.com/us/southern-orange-county/

Expressions Home Gallery

Sherri Galusha 17138 Von Karman Ave Irvine, CA 92614 (949) 271-2085 srgalusha@morsco.com

Major appliances for apartments.

EZ Drain & Plumbing

Stacie Fluhrer

6709 Washington Ave, #944 Whittier, CA 90601 (714) 640-0699

ezdrainandplumbing@gmail.com

See the Advertisers Index on Page 68 for the location of our ad.

Fairgrove Property Management

Marco Vartanian — mvartanian@fairgrovepm.com 2355 Main Street, Suite 120 Irvine, CA 92614 (714) 541-0288 info@fairgrovepm.com — https://fairgrovepm.com/ Farmer’s Insurance — Theresa Simes Agency

Terri Simes

17155 Newhope Street #F Fountain Valley, CA 92708 (714) 966-3000 tsimes@farmersagent.com — www.farmersagent.com/tsimes Insurance for apartments, business, auto, home, life, etc.

See the Advertisers Index on Page 68 for the location of our ad.

FIRST ONSITE Restoration

Amit Gandhi 1275 North Grove Street Anaheim, CA 92806 (619) 537-9499

amit.gandhi@firstonsite.com — https://firstonsite.com/

Fisher & Phillips

2050 Main Street, Suite 100 Irvine, CA 92614 (949) 851-2424 cbaran@laborlawyers.com

FPK Security

Gale Force Property Maintenance Inc.

email@h2oheatingpros.com — www.h2oheatingpros.com Supplier Contact Index — continued from page 56

209 Cornwall Street Northwest Leesburg, VA 20176 (214) 952-9862 madeline@effortlessads.com

Steve Flamm P.O. Box 55597 Valencia, CA 91355 (800) 459-4068 stevef@fpksecurity.com — www.fpksecurity.com

Marisa Thompson 31915 Rancho California Rd, Ste. 200-401 Temecula, CA 92596 (951) 225-5019 marisa@galeforcepm.com

Gatewise

Joseph Knaack

2900 Weslayan Street Houston, AZ 85013 (714) 277-2586 joseph@gatewise.com

Genesis Bank

Lauren DiBiase 4675 MacArthur Ct Suite 1600 Newport Beach, CA 92660 (949) 273-1226 ldibiase@mygenesisbank.com

Gerhard Electric

Mark Gerhard—mark@gerhardelectric.com 22961 La Cadena Drive Laguna Hills, CA 92653 (949) 951-0490 service@gerhardelectric.com

Gogo Cabinets

Warren Chong 1726 Tyler Avenue South El Monte, CA 91733-3430 (626)328-6071 w.chong@gogocabinet.com

Google Fiber

Carol Luong 19510 Jamboree Road Google Building FAIR Irvine, CA 92612 (949) 800-1346 luongcarol@google.com

GoPowerEV

Rachel Corn 9211 Harlow Avenue Los Angeles, CA 90034 (781) 264-3696 rachel.corn@gmail.com

Gorman & Associates, Inc.

Timothy Gorman

272 South Poplar Avenue Unit 101 Brea, CA 92821-5587 (714) 932-9673 gormantim@att.net

See the Advertisers Index on Page 68 for the location of our ad.

Green Home Solutions TrueEnviro

James Armendariz 20984 Bake Pkwy, Ste 100 Lake Forest, CA 92630 (909) 238-4169 socal@trueenviro.com

GreenMarbles

Andrew Gulick 3419 Via Lido, Suite 388 Newport Beach, CA 92663-3908 (866) 442-7012 andrew.gulick@greenmarbles.com https://greenmarbles.com

Guardian Roofs by Sudduth Construction Inc.

Helen Tredo 1010 N. Batavia St., Suite F Orange, CA 92867 (714) 633-3619

guardianroofsbookkeeping@gmail.com — www.guardianroofs.com

Roofing systems for residential and commercial property for over 30 years. See the Advertisers Index on Page 68 for the location of our ad.

H2O Heating Pros, Inc.

Tim Caufield — timcaufield@h2oheatingpros.com P.O. Box 91 Menifee, CA 92586 (951) 405-0015

Supplier Contact Index — continued on page 60

With the new Livable Pro, Housing Providers of any size can bill back Residents for master-billed utilities and amenities.

WATER/SEWER PEST CONTROL

LANDSCAPING TRASH

The FIRST DIY solution to recover masterbilled utilities, Livable’s new Pro platform lets Housing Providers and Property Managers divide utility bills using occupancy, square footage or by unit. Don’t worry - we still offer Billing Automation for larger management companies!

 Billing transparency

 Manager & Resident portals

 Free setup

 No unit minimums HIGHLIGHTS:

Contact Index — continued from page 58

HMWC, CPAs & Business Advisors

David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000

david@hmwccpa.com

HMWC, CPAs & Business Advisors

David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000

david@hmwccpa.com

Homewell Insurance Services Inc

Ryan Brewart 4150 Concours Street, Suite 260 Ontario, CA 91764-5913 (909) 509-8103

Ryan@homewellins.com

Ingersoll Rand

Jesse Estrada 11927 Ottawa Pl. #90 Chino, CA 91710 (909) 306-9390

jesse.estrada@irco.com

Insurance Solutions of America

Coleen Badawi 7365 Carnelian Street STE 201 Rancho Cucamonga, CA 91730 (909) 942-9946

coleen@isaagent.us

Intellirent

Cassandra Joachim

632 Commercial Street, 5th Floor

San Francisco, CA 94111 (415) 849-4400

info@myintellirent.com

Intersolutions — Property Management Staffing

Specialists

Laura Aliberti 17762 Manchester Avenue Irvine, CA 92614-6649 (858) 367-5998

laliberti@intersolutions.com - www.intersolutions.com

Investing in The OC

Mercedes Shaffer 1200 Newport Center Drive Newport Beach, CA 92660 (714) 330-9999

InvestingInTheOC@gmail.com — http://investingintheoc.com

Ironwood Plumbing, Inc.

Carl Ludwig

101 S. Kraemer Blvd., Suite 100 Placentia, CA 92870 (877) 484-7575

carl@ironwoodplumbing.com — www.ironwoodplumbing.com

ISU — The Olson Duncan Agency

Jim Kinmartin 25550 Hawthorne Blvd #203 Torrance, CA 90505 (310) 373-6441

jim@olsonduncan.com — www.olsonduncan.com

Independent insurance brokerage representing commercial building owners and operators.

JLE Property Management

Denise Arredondo

700 West 1st Street, Suite 12

Tustin, CA 92780 (714) 778-0480

www.jle1.com — denise@jle1.com

See the Advertisers Index on Page 68 for the location of our ad.

Johnnies Appliances

Tommy Martinez 12018 Paramount Blvd Downey, CA 90242 (562) 861-3819

tommy.martinez@johnniesappliances.com

See the Advertisers Index on Page 68 for the location of our ad.

Junk King Orange County/Anaheim

Lee Turrini 9272 Jeronimo Rd, Suite 108 Irvine, CA 92618 (949)677-1132

Leeturrini@junk-king.com

Kairos Investment Management Company

Jon Needell 30242 Esperanza Rancho Santa Margarita, CA 92688 (949) 709-8888 jneedell@kimc.com — www.kimc.com

Kay Properties & Investments Company

Patricia Aballe 21515 Hawthorne Blvd, 360 Torrance, CA 90503 (855) 899-4597

info@kpi1031.com

See the Advertisers Index on Page 68 for the location of our ad.

KD Electric Company

Derrick Laughlin 17071 E. Imperial Hwy., Suite A6 Yorba Linda, CA 92886 (714) 223-2700

derrick@kdelectric.com — www.kdelectric.com

Electrical wiring & installation for remodels, tenant improvements, new constructions & additions.

Kimball, Tirey & St. John LLP

Michael Chen

2040 Main St., Suite 500 Irvine, CA 92614 (949) 476-5585

Michael.Chen@kts-law.com

KJ Design Center

Chris Yi PO Box 369 Walnut, CA 91788 (909) 455-0180 accounting@kjdesigncenter.com

Kustum Kunstrukshun

Jonathan Muller 7611 Volga Drive, 1 Huntington Beach, CA 92647 (562)370-6080

josh@kustumk.com—https://kustumk.com/

L’Abri Management, Inc.

8141 E. Second Street, Suite 300 Downey, CA 90241 (714) 826-9972

www.labri-inc.com

Full service property management provider for 16+ units.

L and D Appliance Corp.

Henry Hsu 11969 Telegraph Rd Santa Fe Springs, CA 90670 (562) 946-1105

edison@lndappl.com

LA Hydro-Jet & Rooter Service, Inc.

Dan Baldwin 10639 Wixom St Sun Valley, CA 91352 (800) 750-4426

dbaldwin@lahydrojet.com

Laguna Lighting

Sibyl Margaretis 22732 Granite Way, Suite A Laguna Hills, CA 92653 (949) 804-8973

lls@lagunalighting.org

See the Advertisers Index on Page 68 for the location of our ad. LaundryUp

Howard Lee 1070 N. State College Blvd. Anaheim, CA 92806 (714) 533-7835 hmlee_vp@yahoo.com — www.laundryup.com

Livable

Daniel Sharabi PO Box 475852 San Francisco, CA 94147 (877) 789-6027

comesave@livable.com — www.livable.com

See the Advertisers Index on Page 68 for the location of our ad.

Lloyd Pest Control

David Hinrichs 1331 Morena Blvd, #300 San Diego, CA 92110 (619) 843-6369

david.hinrichs@lloydpest.com

LordCap Green

Jessica Collins 14 Wall Street, Ste 1720 New York, NY 10005 (212) 400-7142 team@lordcapgreen.com — https://www.lordcapgreen.com

Loss Prevention Systems, Inc.

Eric Straub

43234 Business Park Dr., #101 Temecula, CA 92590 (888) 266-5677

eric_straub@2noloss.com

Luminous

Joel Duchesne

2911 1/2 Hewitt Ave., Suite 8 Everett, WA 98201 (866) 387-7275

help@luminousresidential.com

Milgard Windows & Doors

Mike Mills

26879 Diaz Road Temecula, CA 92590 (951) 536-0275

mikemills@milgard.com — http://milgard.com

MirrorMate Frames

Dustin Murphy 9317 Monroe Road, Suite A Charlotte, NC 28270 (704) 390-7374 dustin@mirrormate.com

MJC Realty

Joel Carlson

3 Upper Newport Plaza Drive, First Floor Newport Beach, CA 92658 (714) 271-7322 joel@joelcarlson.com

Supplier Contact Index — continued on page 62

Supplier Contact Index — continued from page 61

Molly Maid of Irvine, Saddleback and Temecula Valley

Scott Sims

20984 Bake Parkway #102 Lake Forest, CA 92630 (949) 367-8000 x 2

scott.sims@mollymaid.com www.mollymaid.com/irvine-saddleback-valley/ Moore Replacements

Mike Moore

1525 W MacArthur Blvd, Unit 16 Costa Mesa, CA 92626 (714) 963-0505

mike@moorereplacements.com

Monument Roofing

Aaron Martin

625 W. Katella Ave. #29 Orange, CA 92867 (714) 538-3330 customerservice@mccarthyroofing.com

See the Advertisers Index on Page 76 for the location of our ad.

MRI Software

Mary Greene

28925 Fountain Parkway Solon, OH 44139-4356 (714) 403-3622

mary.greene@mrisoftware.com — http://www.checkpointid.com

Multifamily Utility Company

Denise Deverelle—ddeverelle@multifamilyutility.com PO Box 86531 San Diego, CA 92138 (800) 266-0968 sales@multifamilyutility.com

Multi Team Staffing

Teresa Manzano Mendoza 17321 Irvine Blvd, #205 Tustin, CA 92780 (714) 213-8841

teresa@multiteam.net — www.multiteamservices.com

National Credit Systems

Gordon Marshall 1775 The Exchange SE Suite 300 Marietta, GA 30339 (800) 515-6858

gmarshall@nationalcreditsystems.com

National Service Company

Anel Burgin

845 N Commerce St Orange, CA 92867 (714) 633-1811 ab_national@yahoo.com — www.apartmentlaundry.com

See the Advertisers Index on Page 68 for the location of our ad.

Navion Insurance Associates, Inc

Shawntae Stewart

23001 La Palma Avenue, Ste 120 Yorba Linda, CA 92887 (714) 202-4711

sstewart@navionins.com — www.navionins.com

Newman Windows and Doors

Ruthie Vaughn 6110 Yarrow Drive Carlsbad, CA 92011 (760) 438-8080 ruthiev@newmanwindows.com

Newmeyer & Dillion, LLP

Rondi Walsh 895 Dove Street, 5th Floor Newport Beach, CA 92660 (949) 854-7000 rondi.walsh@ndlf.com

NFP Property & Casualty

Eric R. Marrs, CIC, CRM, Vice President 1551 Tustin Avenue, Suite 500 Santa Ana, CA 92705 (714) 617-2446 eric.r.marrs@nfp.com — www.nfp.com Commercial, Personal & Health Insurance.

NPM Staffing an InterSolutions Company

Laura Aliberti

2400 East Katella Ave., Suite 800 Anaheim, CA 92806 (949) 307-1595 laliberti@npmstaffing.com — www.npmstaffing.com

OC Professional Maintenance Team

Jennifer Barragan 1180 W. Ball Rd. #9134 Anaheim, CA 92812 (714) 583-8633 info@ocproteam.com

See the Advertisers Index on Page 68 for the location of our ad.

Oliver Mahon Asphalt

Michelle Hogge 182 Wells Place Costa Mesa, CA 92627 (949) 548-6398 admin@olivermahon.com

One Call Restoration

Anthony Nocera 1240 S Wright Street Santa Ana, CA 92705 (562) 824-1234 tony@onecallsm.com

One Structural — Balcony1 • Retrofit1 • ADU1

Helen Fower 19326 Ventura Boulevard, Suite 201 Los Angeles, CA 91356 (818) 996-6245 helen@retrofit1.com

Optimum Seismic, Inc.

Ali Sahabi 5508 S. Santa Fe Ave. Vernon, CA 90058 (323) 605-0000 asahabi@optimumseismic.com — www.optimumseismic.com

See the Advertisers Index on Page 68 for the location of our ad.

Orange County Property Management

Eric Reichert 17951 Lyons Circle Huntington Beach, CA 92647-7167 (714) 840-1700 eric@ocmgmt.com — orangecountypropertymanagement.com

Pacific Coast Commercial Pool Service

Roger Klump 5282 Acacia Ave Garden Grove, CA 92845 (714) 351-1881 rdklump@gmail.com

Pacific Environmental & Abatement Solutions Inc

Kristine Ramos

kristine@peasolutions.com P.O. Box 459 Surfside, CA 90743 (714)379-5029 info@peasolutions.com

Patio Guys

Joanna Solis 2907 Oak St Santa Ana, CA 92707 (800) 310-4897 commercial@patioguys.com

Pearlx

Phillip Forrester 1612 Cambridge Circle Charlottesville, VA 22903 (323) 863-8403 pf@pearlxinfra.com

Pfister

Jonna Slaybaugh 1935 Poncha Court Larkspur, CO 80118 (720)381-9307 Jonna.slaybaugh@spectrumbrands.com

Pipe Restoration Solutions, Inc

Chris Diaz

chris@prspipe.com 15510 Rockfield Blvd, Suite C100 Irvine, CA 92618 (800) 652-7604 info@prspipe.com https://www.piperestorationsolutions.com/

PK Security, Inc.

Steve Flamm P.O. Box 55597 Valencia, CA 91355 (800) 459-4068 stevef@fpksecurity.com

PRC Restoration

Freddy Rodriguez 23839 Banning Blvd Carson, CA 90745 (562) 490-6900 info@prcrestoration.com — www.prcrestoration.com

Precision Concrete Cutting

Aaron Anderson

650 S Grand Ave #108 Santa Ana, CA 92705 (760) 448-0979 aaron@pcctriphazardremoval.com — www.safesidewalks.com

Prendiville Insurance Agency

Angela Weiss 24661 Del Prado, Suite 3 Dana Point, CA 92629-2805 (949) 487-9696 angela@prendivilleagency.com

Prestige Construction and Renovation Services, Inc

Sam Elzein — selzein@prestigecrs.com 2600 Newport Boulevard, Suite 114 Newport Beach, CA 92663 (951) 314-5457 support@prestigecrs.com

ProActive Realty Investments

Rita Aguila 1913 E. 17th Street, Suite 217 Santa Ana, CA 92705 (714) 541-3138 rita@proactiveri.com — www.proactiveri.com

Property Management Multifamily & Single Homes, Real Estate Sales.

Professional Towing LLC

Alberto Castellanos 593 North Batavia Street Orange, CA 92868-1218 (714) 616-0290 dispatch@albertostowing.com

Supplier Contact Index — continued from page 62

Promaxima Strength & Conditioning

Lesley Ward 5310 Ashbrook Drive Houston, TX 77081 (979) 946-6889

lward@promaxima.com — www.promaxima.com

PWS Laundry / Alliance

John Endahl

12020 Garfield Ave South Gate, CA 90280 (323) 721-8832

jendahl@pswlaundry.com — www.pwslaundrywest.com

Qwikkit

Jennifer Mau

tradeshows@Qwikkit.com 7350 Langfield Road Houston, TX 77092 (713) 540-3205 j.mau@qwikkit.com

R&B Wholesale Distributors, Inc.

David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400 drhodes@rbdist.com — www.rbdist.com

See the Advertisers Index on Page 68 for the location of our ad.

RCS Construction Management

Bill Rupert 9114 Adams Ave 340 Huntington Beach, CA 92646 (310) 667-2829

info@rcs-cm.com

Real Floors

Delia Chamberlain—delia.chamberlain@realfloors.com

560 Webb Industrial Dr Marietta, GA 30062 (810)444-1550

jessica.mcconnell@realfloors.com

Reliant Parking Solutions, LLC

Kevin Wexler PO Box 13004 Carlsbad, CA 92013 (760) 494-0938 info@reliantparking.com

Rentler

Barton Strawn

200 Civic Center Drive, Suite 150 Sandy, UT 84070 (888) 222-1009 www.rentler.com/partner/aaoc — membership@rentler.com

Rently

Zach Goulhiane 6300 Wilshire Boulevard, Suite 620 Los Angeles, CA 90048 (323) 375-5778 zach@rently.com

Rent.

Laura Lemansky

950 East Paces Ferry Road NE, Suite 2600 Atlanta, GA 30326 (949) 943-5177

llemansky@rent.com - www.rent.com

Repipe Specialists, Inc

Daniel Johnston

245 East Olive Ave, 5th Floor Burbank, CA 91502 (703) 801-8269

daniel.johnston@repipespecialists.com

Resident IQ

Angela Mackey — angela.mackey@residentiq.com 2035 Lakeside Centre Way Suite 250 Knoxville, TN 379220 (949) 698-3662 sales@residentiq.com

REVS (Refuel Electric Vehicle Solutions)

David Aaronson

3753 Nottingham St Houston, TX 77005 (713) 927-1693 daaronson@refuelevs.com — www.refuelevs.com

Reynolds Realty Advisors

Elizabeth Reynolds

3900 E Miraloma Ave, Suite H Anaheim CA, 92806 (866) 613-7772

Elizabeth@ReynoldsRealtyAdvisors.com www.ReynoldsRealtyAdvisors.com

Roberts Management & Investments

Ray Roberts 3532 Katella Ave, Suite 111 Los Alamitos, CA 90720 (562) 430-3588

See the Advertisers Index on Page 68 for the location of our ad.

Roto Rooter Service Company

Jacob Coe 1501 Railroad Street Corona, CA 92878 (714) 666-1665 jacob.coe@rrsc.com

S-Team Turn Overs

Carlos Mercado 2030 East 4th Street Santa Ana, CA 92705 (310) 986-1522 cmercado@steamoc.com

S.E. Electrical Service Inc.

Sam Edalati 6282 Abraham Avenue Westminster, CA 92683 (714) 448-6252 seelectricoc@verizon.net

Satellite Management Company

Paul Conzelman 1010 E Chestnut Ave Santa Ana, CA 92701 714) 558-2411 ext 124 pconzelman@satellitemanagement.com

SAYA Life

Sanjay Poojary 525 S Hewitt Street Los Angeles, CA 90013 (949) 241-3365 spoojary@saya.life

Schluter Systems

Mary Yocum 15 Nantucket Lane Aliso Viejo, CA 92656 (714) 329-0355 myocum@schluter.com

Service 1st

Sergio Sanchos 2510 N. Grand Santa Ana, CA 92705 (714)573-2251 ssancho@service-1st.com — http://www.service-1st.com

Service First Restoration Inc

Christian Rovsek 23192 Verdugo Dr, Suite D Laguna Hills, CA 92653 (855)883-4778 accounting@callservicefirst.com — www.callservicefirst.com

Shanon Ohmann Real Estate Group

Shanon Ohmann 28361 Lakewood Drive Laguna Niguel, CA 92677 (949) 309-1244 Shanonohmann@gmail.com

Signal of OC/SD

Gilbert Holguin 2140 West Chapman Avenue Suite #250 Orange, CA 92868 (714) 715-2157 gholguin@teamsignal.com — https://www.teamsignal.com/

S M Painting Corp.

Salvador Munguia

417 S. Associated Rd. #212 Brea, CA 92821 smpaintscheduling@gmail.com

Snappt Inc.

Daniel Cooper 6100 Wilshire Boulevard Los Angeles, CA 90048 (714) 812-2340 dcooper@snappt.com — www.snappt.com

SNS Law Group, LLP

Rozita Levy 11400 West Olympic Boulevard, Ste. 200 Los Angeles, CA 90064-1550 (310) 770-4240 Rozy@snslawgroup.com

South Coast Deck Inspections

Michael Malki 1095 N. Main St. Suite Q Orange, CA 92867 (657) 707-9127 admin@southcoastdeck.com — southcoastdeckinspections.com

South Coast Real Estate & Property Management 1927 Harbor Blvd., #370 Costa Mesa, CA 92627 (800) 541-1962

paul@southcoastrealestatebroker.com

Southern California Edison-Multi Family Program

Mary Finn Parker 1515 Walnut Grove Ave Rosemead, CA 91770 (714) 307-5274

mary.finn@sce.com — www.sce.com

Spicer Mechanical

Chad Hegreberg 1210 N. Jefferson #K, Anaheim, CA 92807 (714) 279-9100

chadh@spicermechanical.com — www.spicermechanical.com

Strategic Sanitation Services

Eric Lenning 25801 Obrero Drive #11 Mission Viejo, CA 92691 (877) 271-7909

ericl@wasteoptimize.com

Sunwest Bank

Lesley Wright 2050 Main Street Irvine, CA 92614 (714)730-4437

lwright@sunwestbank.com

Synergy Companies

Douglas Price 90 Business Park Drive Perris, CA 92571 (951)443-6151

Doug.Price@synergycompanies.com

TAG / AMS, Inc.

Rick Denver 10572 Chestnut Street

Los Alamitos, CA 90720 (562) 280-0177

rickdenver@tagams.com

TASORO

Annie Bing 14107 Brighton Ave Gardena, CA 90249 (714) 925-0598

ab@tasoroproducts.com — https://tasoroproducts.com/

Tax & Financial Group

Justin Hess

4001 MacArthur Blvd. 3rd Floor

Newport Beach, CA 92660 (949) 223-8434

justin.hess@tfgroup.com

The Door & Window Company

Elsa Pizana

1529 W. Alton Avenue

Santa Ana, CA 92704 (714) 754-4085 elsa@thedoorandwindow.com

TheGuarantors

Alexandra Nazaire

1 World Trade Center

New York, NY 10007 (212) 266-0020 associations@theguarantors.com — success@theguarantors.com

The Junkluggers of Orange County

Kyle Mussche 1135 West Katella Avenue Orange, CA 92867 (714) 493-7625

kyle.mussche@junkluggers.com

The Liberty Group

Carrie Floyd 11801 Pierce Street, Suite 200 Riverside, CA 92505 (951) 744-0057

carrief@thelibertygroup.com — www.thelibertygroup.com

The Management Works

Chip Robinson 1303 Avocado Ave #260 Newport Beach, CA 92660 (949) 644-2063 www.mgtworks.com

We provide apartment property management in Southern California.

Titanium Restoration Services Company

Victor Martinez

P.O. Box 4584 Anaheim, CA 92801 (714) 290-5875 titaniumrestoration@gmail.com

TO’ and MO’ Towing

Robert Heer

518 N. Poinsettia Ave. Santa Ana, CA 92701 (714) 543-0879

rchjr@pacbell.net

Towing company with 4 locations in Orange County. Torrey Pines Bank

Patrick Davern 600 Anton Boulevard Costa Mesa, California 92626 (213) 362-5288 pdavern@torreypinesbank.com

Total Rooter & Plumbing

Steve Whittiker 2408 West Avenue Fullerton, CA 92833-3138 (714) 715-3315

totalbfrp@gmail.com

See the Advertisers Index on Page 68 for the location of our ad. Urban Surfaces

Brandon Cutler 2380 Railroad Street, Building 101 Corona, CA 92878 (951) 223-4645

brandon.c@urbansurfaces.com — www.urbansurfaces.com

USGI — Upland Group

William Estela 2390 E. Orangewood Avenue #520 Anaheim, CA 92806 (855) 787-5263 westela@usg.org — www.usg.org

Valet Living

Briana Sellers

100 South Ashley Drive, Suite 700 Tampa, FL 33602 (813) 248-1327

briana.sellers@valetliving.com — www.valetliving.com

Vesync

Chao Wang

1065 N. Pacificenter Dr, Suite 410 Anaheim, CA 92806 (714) 479-2050

danica.chin@vesync.com

Villa Property Inspections LLC

Tony Escamilla 1012 West Duarte Road, 14 Arcadia, CA 91007 (800) 465-0153 tony@inspectaproperty.com — https://inspectaproperty.com/

Voit Real Estate Services

Joe Leon

2020 Main Street, Suite 100 Irvine, CA 92614 (949) 939-9898 jleon@voitco.com

WASH Multi Family Laundry Systems

Tracy McMahon

100 N. Sepulveda Blvd., 12th Floor El Segundo, CA 90245 (800) 421-6897 Ext: 1625

Coin-operated laundry equipment. See the Advertisers Index on Page 68 for the location of our ad.

Water Heater Man, Inc.

Jim Green

570 W. Freedom Ave. Orange, CA 92865 (714) 282-7098 tommyg@waterheatermaninc.com

Water Heater/boiler service and installation.

Wesierski & Zurek LLP, Lawyers

Thomas B Cummings Esq. 1 Corporate Park Dr, Fl 2 Irvine, CA 92606 (949) 975-1000 tcummings@wzllp.com — www.wzllp.com Defense of Landlord/Tenant, Premises Liability and Employment Matters. West Coast Drywall & Paint

Aaron Fernandez 1610 W. Linden Avenue Riverside, CA 92507 (951) 778-3592 aaron.fernandez@wcdp.com

WICR Waterproofing & Decking 901 E. Taquitz Canyon Way, Suite A105 Palm Springs, CA 92262 (888) 388-9427 sean@wicr.net

Yardi Systems Inc.

Brigitta Eggelston 430 S Fairview Ave Santa Barbara, CA 93117 (805) 699-2040 x1424 brigitta.eggleston@yardi.com

Ygrene Energy Fund

Emily Ramey 2100 South McDowell Blvd. Petaluma, CA 94954 (415) 261-7578 emily.ramey@ygrene.com

Zebra Construction Inc.

Michelle Durey - michelle@zebraconstruct.com 2523 S Robertson Blvd Los Angeles, CA 90034 (310) 890-3989 info@zebraconstruct.com

Zillow Rentals

Paige Gamboa 1301 2nd Ave, Floor 31 Seattle, WA 98101 (206) 757-4830 rentalsevents@zillowgroup.com — http://www.zillow.com

Zumper 49 Geary St. San Francisco, CA 94108 714) 262-4213 darcy@zumper.com

Legal Tools & Tips — continued from 21

forward and can provide favorable returns and tax benefits. Even if you’re not particularly charitably inclined, exploring these options is well worth your time!

About the Author:

Tim Gorman is a licensed Real Estate Broker, principal of Gorman & Associates, published author, instructor, and seasoned entrepreneur with decades of experience. A CPA (inactive), Tim brings a wealth of knowledge to his work. His book, Tangled Legacy, debuted as a #1 New Release on Amazon in multiple categories.

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