November 2024 Apartment News Magazine

Apartment News

Departments

CALENDAR OF EVENTS

DECEMBER

4 - Holiday Party

Wednesday, 5:30–10 pm, marconi auto museum, tustin

5 - 2025 AAOC Multifamily Forecast

thursday, 7:30–10 am, the pacific club, neWport beach

11 - Member Orientation & Benefits Briefing + Luncheon

Wednesday, 10 am–3 pm, aaoc office

17 - Board of Directors Meeting

tuesday, 6 pm, online

24 - Christmas Eve

tuesday, office closed

25 - Christmas Day

Wednesday, office closed

31 - New Year’s Eve

tuesday, office closed

Apartment News

Published by the Orange County Multi-Housing Service Corporation, a subsidiary of the Apartment Association of Orange County.

1601 E. Orangewood Avenue, Suite 125, Anaheim, CA 92805 (714) 245-9500 • www.aaoc.com

n Executive Director – David J. Cordero

n Editor in Chief – David J. Cordero

n Advertising & Sales Director – Debbie M. DiBernardo

n Design & Production – Dave Moeller/Graphic Angles

n Printing – Sundance Press

The contents of the Orange County Apartment News may not be reproduced without written permission. The opinions expressed in any article in the Orange County Apartment News are those of the author and do not necessarily reflect the viewpoint of the Apartment Association of Orange County or Apartment News

This publication is designed to provide accurate and authoritative information in regard to the subject manner covered. It is provided with the understanding that the publisher

1 - New Year’s Day

JANUARY

Wednesday, office closed

6 - Welcome Home OC Property Provider Briefing monday, 10 am, online

9 - AAOC Lease Agreement Training thursday, 9–11 am, online

20 - Martin Luther King, Jr. Day monday, office closed

21 - Board of Directors Meeting tuesday, 6 pm, online

22 - General Membership Meeting Wednesday, 7 pm, elks lodge, see page 5

23 - Ducks Hockey Night thursday, 6–10 pm, honda center, anaheim, see page 33

27 - Intellirent monday, 10–11 am, online

28 - Fraud Detection & Prevention tuesday, 10–11 am, online, see page 13

30 - Death of a Resident thursday, 10–11:30 am, online, see page 31

is not engaged in rendering legal, accounting or other professional service. If legal service or other expert assistance is required, the services of a competent person should be sought. Publisher disclaims any liability for published articles, typographical errors, production errors or the accuracy of information provided herein. While Orange County Apartment News makes efforts to ensure the accuracy of information provided herein, publication of advertisements does not constitute any endorsement or recommendation, expressed or implied, of the advertiser or any products or services offered. We reserve the right to reject any advertising or editorial copy. NOTE: Unless stated otherwise permission to reprint magazine articles is granted on the condition that full credits are given to the author or to other sources and to Apartment News

MISSION STATEMENT

To promote, protect and enhance the rental housing industry by providing programs and services that enable our members to operate successfully, and by supporting our members’ interests legislatively in order to preserve private property rights.

BOARD OF DIRECTORS

Officers

n President Denise Arredondo

n First Vice President John Tomlinson

n Second Vice President

n Vice President

Legislative Council Amy Fylling

n Treasurer Laurel Dial

n Secretary Julia Araiza

n Sergeant at Arms

Stefanie Koslosky

n Immediate Past President Frank Alvarez

Directors

n Christine Baran n Rick Roshan

n Alan Dauger

n Craig Kirkpatrick

Directors Emeriti

n Ronald Berg n Stephen C. Duringer

n Vicki Binford n Jerry L’Ecuyer

n David A. Cossaboom n Nick Lieberman

n Nicholas Dunlap n Edward Masterson

Voters Overwhelmingly Reject Proposition 33

California rental housing providers can breathe a sigh of relief as voters overwhelmingly rejected Proposition 33 in the November General Election by a margin of 60% to 40%. This third attempt by Michael Weinstein and his AIDS Healthcare Foundation to expand rent control in the state met the same fate as their previous two efforts—Proposition 10 (2018) and Proposition 21 (2020)— both of which were also defeated by similar margins.

rental property owners and their ability to run their businesses effectively. The rejection of Proposition 33 signaled for the third time that a strong majority of Californians understand that housing affordability cannot truly be achieved through price controls, nor is it something that should be pursued at the cost of property owners’ rights.

California voters reaffirmed the prevailing belief that rental housing providers should be allowed to manage their properties and set rental rates based on market conditions and financial realities while continuing to operate within the statewide parameters established by AB 1482. The outcome of this vote also sends a signal to state policymakers that future housing regulations should carefully weigh the interests of both renters and rental housing providers to ensure more balanced housing solutions.

Source: Ballotpedia.org *Final vote count and percentage pending as of publication.

The outcome of this vote stands as a significant moment in the ongoing debate over how to improve housing affordability for millions of California renters while preserving the rights of

The measure’s defeat also underscores the importance of collaboration among stakeholders. California’s housing affordability crisis requires solutions that bring together renters, housing providers, developers, government officials, and others. Blanket measures that favor one group over another risk exacerbating tensions and overlooking the complexity of housing dynamics. We have before us an opportunity to refocus on more balanced approaches to housing policy in our state. Instead of divisive measures, California can and should pursue strategies that address the root causes of the housing supply and affordability

crisis without compromising property rights. The question is, will our lawmakers take note and change their approach to housing policy in our state?

While California continues to grapple with housing challenges, this outcome reinforces the importance of preserving property owners’ rights as a cornerstone of effective and equitable housing policies. By rejecting this measure, voters have upheld the belief that solutions to our housing issues should be balanced and inclusive of all stakeholders.

To those of you who stepped up this year and donated to AAOC’s Multi County Property Rights PAC at unprecedented levels to help defeat Proposition 33, I wish to express my deepest thanks. AAOC members helped raise over $1 million this election cycle to defend against state and local ballot measures that threatened the rental housing industry. Your financial commitment ensured there was sufficient funding to maintain a robust voter communication program throughout the election season and a strong base of diverse coalition supporters to amplify messaging about the threat that Proposition 33 posed to housing providers and renters alike.

The result of this election underscores the importance of AAOC’s Political Action Committees maintaining healthy campaign war chests to ensure the association’s ability to engage meaningfully in candidate and issues-

Wednesday, January 22, 2025 • 7–9 p.m.

LegaL Corner… Live!

Sponsored by:

Michael Brennan is an accomplished landlord-tenant attorney with a history of dedicated service to the Southern California rental housing industry. He not only gets results in court, but he also helps rental property owners and operators successfully navigate California’s ever-changing regulatory landscape and proactively develop risk management strategies.

It’s a new year, which means there are new state laws and other legal information that you need to know about to protect your interests.

Get “briefed” on:

“Critical” New Laws for 2025

Legal Issues & Trends

Fair Housing & Special Accommodations

Best Management Practices to Minimize Legal Risks

Evictions, Small Claims & Collection—How to Prepare and Win!

Question & Answers

As an AAOC member, you also receive representation from the National Apartment Association and California Rental Housing Association.

Michael Brennan Brennan Law Firm

Positive Rent Payment Reporting… What You Need to Know

Let’s face it, many renters or would-be renters do have a history of paying rent. That information does not tend to show up on their credit reports and therefore does not impact their credit scores.

One bill that was recently signed into law may change these conclusions.

As a general rule, rent payments are not included in credit reports unless a tenant defaults on rent and it goes to collections. This is remarkably different from mortgage holders who do have on-time loan payments included in their credit scores. Positive rent reporting enables tenants to proactively show their payment history which could improve the tenant’s creditworthiness. Tenants and rental property owners do not report rental payments to the major consumer reporting agencies themselves as a rule. They do so through a thirdparty service or subscription with a consumer reporting agency.

AB 2747 (Haney) successfully intro-

duced a bill this year that adopts the general framework of a bill that was signed into law in 2020, known as SB 1157 (Bradford), where that measure allowed permitted subsidized tenants to pay up to $10 per month to rental property owners of those affordable housing units as an offset for costs associated for owners who do report to the credit bureaus on-time rent payments if those tenants so request and do pay the monthly fee. The Bradford bill does have safeguards such as eviction protection, so that non-payment for this program does not result in an eviction.

Why is positive rent payment included in the law? Unlike full-file reporting where all rental payments are reported regardless of whether they are on time, late, or missed, this new law requires owners to offer only positive rent reporting. This means that the reports include only rent payments that the tenant made and exclude missed payments. This is intentional. One com-

mon refrain regarding the effects of the bill from 2020 full-file reporting was how difficult it was to overcome tenant distrust of the initiative and communicating the “benefits” of on-time rent reporting. This is partially addressed in a HUD policy and research paper.

By reporting the positive payments, the benefits to the tenant are self-evident. However, note that the on-time rental payment program has a significant downside: if a tenant does not request on-time credit reporting, does this imply that they are late in the payment of rent? Does this hurt the tenant more than it helps the tenant household?

The bill does exclude owners of residential buildings that contain 15 or fewer units with a few exceptions. This exclusion does not hold if the owner owns more than one assisted housing development, and the owner is a real estate investment trust, a corporation, or a limited liability company in which at least one member is a corporation. The goal, therefore, of this exemption is to avoid placing a burden on small-scale, non-corporate owners who are likely to own these small rental properties.

Assembly Member Haney’s primary argument before the legislature was that many renters spend a majority of their incomes on rent (rent burdened, if you will) and prioritize rent payments over most other expenses each month and their on-time rent payments are never reflected on their

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credit scores, even when their missed rental payments are reported. This is unfair in the eyes of Mr. Haney and the supporters of the bill. This, they argue, pushes renters into cycles of debt and poor financial health. The provisions of AB 2747, as it is argued by the author and sponsors, ensure that renters will benefit from paying their rent on time by requiring owners to report all positive rent payments to a credit bureau. This gives renters a chance to see a direct financial benefit from choosing to rent and provides them a different credit path should the tenant household elect to participate in this program and pay $10 per month to the owner, in addition to any other financial obligation the tenant may have to the owner.

The provisions of the bill affect leases entered on and after April 1, 2025. Owners must offer this program at least once annually thereafter to lessees, and for leases outstanding as of January 1,

2025, the offer of positive rental payment information must be made no later than April 1, 2025, and at least once annually thereafter. Should a tenant household elect to have positive rental payment history reported to a credit bureau and subsequently file a written request to stop that reporting, the owner would be required to comply with that request. The new law also prohibits a tenant who stops positive rental payment information reporting from electing reporting again for at least six months. Rental property owners who see a renter stopping positive rental history reporting will unquestionably investigate reasoning or motivation behind that election.

Implementation and use of the terms of AB 2747 may not be as beneficial as one would think.

One must ask why would a tenant pay $10 per month to ostensibly improve their credit score? Would it be to obtain an improved retail installment credit card? Would it be used to purchase or

S.E. ELECTRICAL SERVICES, INC.

lease a vehicle?

In other words, as an Aesop Fable states: Be careful what you wish for.

Ron Kingston is President of California Strategic Advisors and Legislative Advocate for the Apartment Association of Orange County. For questions regarding this article, please call AAOC at (714) 245-9500.

Director’s Message — continued from 4

based campaigns each election cycle. If you would like to help AAOC as it begins rebuilding its PAC war chests for the 2026 elections, please consider donating online at https://www.aaoc. com/political-action-committees.

Where Were the Ads?

Iam writing this article the Monday before Election Day. You will probably receive this magazine sometime in late November. As such, some of this is prognostication while some is recapping. But to make it informative, I will tell you why this campaign season was fundamentally different than previous ones. Why don’t we start with how much was raised and spent by AAOC’s political action committees this election cycle.

Over $1,000,000.

That is how much AAOC’s two political action committees raised from members this year to support candidates who understand and support the interests of rental property owners (and opposed those who do not)—as well as to support or oppose ballot measures that will impact the rental-housing industry. Specifically, AAOC has been significant supporters of:

• No on Prop 33

• Yes on Prop 34

• No on Measures CC, DD, and FF in Santa Ana

• Major candidate support in Anaheim, Buena Park, Costa Mesa, Fullerton, Newport Beach, and Santa Ana.

However, this year felt different. I heard from some of you that you were not seeing “No on Prop 33” commercials like you thought you should. I hear you. I did not see a lot of them either. I wondered why that might be,

so I did some research. There were two dynamics playing out that are quite different from previous campaigns:

1. Instead of one or two campaign teams, there are about four separate major campaign efforts that are semi-coordinated in opposing Prop 33. Additionally, there are about a half-dozen smaller, independent efforts; and

2. The nature of campaigning has shifted dramatically in the last four-to-six years as to how targeted communications are handled.

On the first part, a wonderful place to find some info about the campaigns is Ballotpedia. However, there is also a little history as to what is going on. In 2018, the “No on Prop 10” campaign was led initially by the California Business Round Table (CBRT) until the California Apartment Association (CAA) broke away and launched a secondary campaign effort. In 2020, the two-campaign strategy was employed from the start and successfully defeated Prop 21. This year, there are four separate major campaigns working to defeat Prop 33:

1. Californians for Responsible Housing (CAA—focused on Democrats and No Party Preference voters)

2. Homeownership for Families (California Association of REALTORS®—focused on high propensity homeowner voters)

3. Californians to Protect Affordable Housing (CBRT—which includes CalRHA and its affiliates including AAOC—focused on Republican and high-propensity moderate No Party Preference voters).

4. California Chamber of Commerce effort on a swath of real estaterelated business interests focused on coalition building and business advocacy organizations)

There is also a loose coalition of YIMBY/conservation/small property owner interests that is not as sophisticated. Beyond that, there are also independent efforts involving non-CAA or CalRHA rental property interests, AOA, some county Republican Parties and elected officials, and the Affordable Housing Association. There may even be others for which I am unaware.

The final campaign ad that is out from the CBRT coalition (for which AAOC and CalRHA are members) can be seen viewed at https://votenoprop33. com/watch-ad/.

This ad also has the most current disclaimer underneath it. As you can see, even CBRT is listed near the bottom, along with AAGLA, with no mention of CalRHA because both AAGLA and AAOC fundraised directly to CBRT— and were larger individual funders than CalRHA. And this brings up another challenge—keeping up with the current funding disclaimers and how often they change based on when contributions are

received, and through which channels. As such, visibility as to which campaign is funding what is difficult to follow. Which leads us to the second part— how campaigning has shifted recently. It used to be that you would turn on your television and each commercial break you would be inundated with campaign ads, while everything else was delivered to your mailbox, or was a print ad in the newspaper. While those are still a part of the strategy, the variety of campaign communication options has expanded and fragmented in recent years. This election cycle, the bulk of the television ads you have seen have been funded primarily by the CAA & REALTOR® efforts.

The CBRT campaign has focused its efforts more on direct-to-voter methods of communication:

• Direct mail universes that match the campaign target audiences

BONA FIDE MORTGAGE

Apar tment Financing

• Cable television and “Over the Top—OTT” (streaming over the Internet, bypassing traditional cable, broadcast, and satellite TV platforms) buys that are narrowed to specific groups where various messages are focused.

• Digital buys that are delivered to micro-targeted groups via YouTube/ Hulu/Facebook Video/ gaming channels/ similar distribution channels

• Social media interactions in sponsored ads and online engagement efforts

• Text messaging directly to lists of voters

• Slate mail purchases

So, the answer as to why you are not seeing as many ads may be because you are not part of the specific, hyper-targeted demographics to which CBRT is focusing its messaging, but you are a part of the demographics to which CAA or the REALTORS® are focusing. It may be because the places you are receiving your messages are more in line with what the other campaigns have decided to handle.

Or…it may be a combination of

I hope that helps explain the differences in the current campaign compared to the previous ones. Moving forward, we also foresee several changes that are likely to affect campaigns moving forward.

TEXT MESSAGES—These are going to go one of two ways moving forward: Some people speculate that the FCC will crack down on the use of text messaging campaigns in future elections. That usually comes in the form of changes to regulations that make it harder to input numbers and have a computer program launch the text messaging campaign Some people speculate that they will increase significantly as the cost to deliver those messages continues to

come down for campaigns.

• GEOFENCING—Ever noticed you get ads for different things when you are near certain stores—the same technology is likely to be employed for campaigns. This is also an area where property owners can be more effective as you can geocode the area around your properties to deliver a higher frequency of certain candidates and positions.

• TRAFFIC DRIVING ACTIONS

You know how restaurants turned to QR codes during the pandemic to get people to their menus? Have you noticed how now there is advertising on those links? That technology will be continually refined, and campaigns will be focused on that ability to connect with local voters in hyper local situations.

• AUGMENTED REALITY—this one is more out there—but by the next presidential election, this could highly likely be a strong campaign delivery method. We have started to see at sporting events advertising displayed on green screens around the court/field/ diamond/pitch/rink/track/ etc. That technology also allows for the ad you are seeing to be completely different than what I would see, and completely different from what your neighbor sees. Building that out to its logical end we can see how this will be a new wave of advertising not only in sports, but around the internet, and around our communities.

Campaigns are focused on the highest efficiency possible to get their messages to exactly the people they know are going to show up and vote—and that they believe will vote their way. Technology is taking that to new extremes where we are all seeing messages targeted at us.

Detect Fraud, Decrease Evictions

Rental fraud continues to pose serious problems for housing providers nationwide. The fraudsters are growing increasingly sophisticated and resourceful, so staying one step ahead of them has never been more important.

Thankfully, the number of fraud detection resources and services for rental housing providers is growing. This webinar will provide you with an opportunity to learn how you can combat fake identifications, false or forged employment and income verification documents, fabricated rental histories, and more.

Presenter:

Daniel Cooper

Snappt is an emerging leader in fraud detection, and they will have a lot of valuable information to share:

• Types of document fraud

• The changing landscape of rental fraud

• The impact of fraud on the rental industry

• Fraud Statistics… with a California focus

• Ways to detect, catch & stop fraud

• Q&A

Date: Tuesday, January 28, 2025

Time: 10–11 a.m.

Location: Zoom Webinar

Cost: $20 Members

$35 Non-Members

Snappt

Questions & Answers

I have several units for which I receive Section 8. I recently had to file an eviction for non-payment of rent and the tenant ended up getting one of those free attorneys. The attorney claims my case is defective because I never “served the VAWA notice” which, is correct. Admittedly, I have no idea what she is talking about. Can you give me any insight on this?

VAWA, (“Violence Against Women Act”) is a Federal law that went into place many years ago and, until recently, has never really been raised as a defense in eviction cases. VAWA protects federally subsidized tenants (e.g., Section 8 recipients) from being denied housing or evicted because they are the victim of domestic violence. While this is a very robust federal law, for the purpose of this response to your question, here is what you need to know: Recently, (September 2023) a Court of Appeals issued an unpublished decision in a case called Rosewood Estates I, LP v. Wendy Drummond that will have important consequences for landlords who own and operate rental properties subject to VAWA. In that decision, the court ruled that a termination notice issued by the landlord was “fatally deficient under VAWA” because the landlord did not enclose the VAWA Notice of Occupancy Rights and HUD Certification Form with the termination notice. In other words, the landlord could not evict the tenant because the termination notice was deficient. This is what your tenant’s attorney is

likely referring to. Moving forward, any owner or management company of a building that has Section 8 tenants (or any other Federal subsidy program that falls under the umbrella of VAWA) must serve, along with their pay or quit notices (or cure covenant notices), the VAWA Notice of Occupancy Rights and HUD Certification Form with the notice. Failure to do so will likely result in the owner losing their case due to a deficient notice.

I just purchased a small apartment building about two months ago and gave each of the tenants a letter telling them about the change in ownership and where to pay the rent. Unfortunately, the tenants in the building won’t be winning the “good housekeeping award” any time soon, and it appears the entire building will need a periodic pest control treatment to keep away the critters. When I gave them all notices that their units would be periodically treated by a pest control company I use, two of them balked at it, telling me I hadn’t served them the proper notification. Any idea what they might be referring to?

Registered structural pest control companies have been required to deliver warning notices to owners and tenants of properties that were about to be treated as part of an ongoing service contract for a long time. However, historically, the notice only had to be issued once, at the time of the initial treatment. That’s changed. Now, owners

or operators must give a copy of this notice to every new tenant who occupies a rental unit that is serviced periodically. The notice must contain information about the frequency of treatment. Check the tenant files to see if the prior owner ever provided that information. If so, consider giving them a copy of the notice in the file to “remind” them that they’ve received it already. More importantly, let them know that their failure to keep the unit clean and sanitary, or their refusal to allow you to treat the unit, could result in their tenancy being terminated as a result of the negative impact their behavior is having on the health and safety of the other tenants.

For the first time, my husband and I are about to sell a small four-plex we’ve had in the family forever. The tenants know about it, and one of them asked me what I intend to do about their security deposit. I really didn’t know what to say, since I’d never thought about that. I asked a friend who has sold one of her apartments and she said it never came up. She simply transferred the deposits to the new buyer. Is there something specific I am supposed to do so the tenants don’t come looking for me down the road when they finally decide to move?

The responsibility for your tenants’ security deposits can, and should be, transferred to the buyer, and there are a couple ways it can be handled. Specifically, you can either refund the

deposits to the tenants and tell the buyer to collect them based on the lease provisions requiring a security deposit, or you can transfer the deposits to the new owner. However, refunding the deposits is not the best approach. The better approach is to simply transfer the deposits to the seller in escrow. To accomplish that correctly, you will have to transfer the deposit to the buyer, but only after you’ve taken any deduction for unpaid rent or any damages in excess of ordinary wear and tear that you know about at the time of transfer. You will also have to give the tenant a written notice of the change of ownership and an itemization of all the deductions (and the reason for the deduction). You will also want to provide the buyer’s name, address, and phone number. The notice should be sent using certified, return receipt requested mail handling.

I just purchased a single-family home from

the original owner who has owned it for more than 50 years. As I walked through it after escrow closed, it dawned on me that the prior owner never installed any smoke detectors. I intend to rent it out and I’m wondering about the requirements for installing them. How many do I need? Where do they go? And who is responsible for maintaining them? Can you help?

The California Building Code § 310.9. gives you the details you’re looking for. Specifically, §310.9 requires you to install at least one smoke detector in every bedroom and one outside in the hallway, as well as at least one detector on each floor if you have multiple floors. For those floors that have no bedrooms, install the smoke detector in or near living areas, such as living rooms, dens, family rooms, playrooms, etc. Keeping those requirements in mind, try to place them at the top of each stairwell and at the end of each long hallway. While this may sound counter intuitive, avoid installing them

in the kitchen (due to the smoke caused while cooking), or near bathrooms due to the steam that can trigger the alarm. While there are no specific requirements as far as the specific placement, as a general rule, you should install them on the ceiling no less than four inches out from the wall. If you have no option but to install them on the wall, place them no lower than 12 inches from the ceiling, since smoke rises. Finally, keep in mind that it is the landlord who is required to maintain and test the smoke detectors. Leaving something like that to the tenant is a recipe for disaster.

The information is presented and intended to address the topic(s) covered above in a general nature. There may be significant differences between jurisdictions with “rent control” and/or “just cause” ordinances, and the facts surrounding your specific situation should be presented to your

Legal Q & A — continued on page 18

DEAR MAINTENANCE MEN

Dear Maintenance Men:

In the current rental market, I’ve been facing a higher-than-usual vacancy rate. As an experienced housing provider, I recognize that this issue is cyclical, but I’m seeking proactive strategies to reduce my vacancies. Any suggestions? Jaclyn

Dear Jaclyn:

From a maintenance point of view, we recommend the following approach to minimizing your vacancy factor. The property management and maintenance teams are not separate entities; they work together like offense and defense in a football game. Both are essential to overall success, with one scoring the points and the other protecting them. Without both functioning in harmony, failure is inevitable. Clear communication is vital to a winning strategy, and both teams must understand the end goal. Treat your management/leasing and maintenance teams as equals—they are two sides of

the same coin. By using both departments as a unified approach, you can fill vacancies and improve resident retention. Simply put, a happy resident is a long-term resident.

1. It’s Not Personal, It’s Business: Residents often express their frustration emotionally when things go wrong in their homes. It’s best to remain calm and keep in mind that residents are trying to resolve their issues. Quick action on management’s part will lessen the residents’ frustration and help keep everything running in a businesslike manner.

2. Service with a Strategy: Prioritize the incoming complaints by urgency, addressing the most critical ones first. Develop a plan to tackle each issue, and budget accordingly to ensure everything is handled. For larger problems, rely on the experts. Build a trusted network of skilled tradespeople with whom you’ve

established loyalty, so they can help you fulfill your commitments effectively.

3. Fix it Fast & Fix it Right: Residents are less likely to remember the problem itself than the hassle they faced getting it resolved. Make sure the job is done right the first time— avoid delays, cutting corners, or temporary fixes. Skimping now often leads to bigger costs later.

4. Reach Out and Touch Someone: Good communication with your residents will reassure them that you are taking care of their concerns. Have a system in place. Acknowledging that management is aware of the issue, set a time for the problem to be investigated or resolved. Follow up after the fact to ensure quality control.

5. Welcome Complaints: Complaints are your early warning system that helps you stay on top of everything. Eyes and ears everywhere let you run a smart and efficient operation that catches problems before they become disasters.

Dear Maintenance Men:

I recently purchased a 24-unit apartment building with an on-site manager. However, the property is experiencing some deferred maintenance and cosmetic issues, likely due to mismanagement by the previous owners and a lack of accountability from the current on-site manager.

B y J erry l’ e C uyer & f ran K a lvarez

Despite this, I believe that with the right training and guidance, the current manager can become an asset to my organization. Todd

Dear Todd:

This might sound harsh but you’ve probably heard the saying, “it’s hard to teach an old dog new tricks.” We recommend considering a fresh start with a new, enthusiastic manager. Managing 24 units is already challenging and trying to break the bad habits of the current manager while also addressing the building’s issues could be overwhelming. Regardless of whether you choose to keep or replace the manager, we suggest enrolling them in an education program offered by your local apartment association. These programs provide essential training on becoming an effective resident manager. A resident manager serves as the owner’s representative and must be fully aligned with management to successfully turn around a troubled property.

Dear Maintenance Men:

My residents routinely call me about clogs in the bathroom sink or bathtub. I know the clog is most likely hair and that it is near the trap. My problem is in using a handheld or drill-mounted snake. The snake cable is too big to go through the sink strainer and I must take apart all the plumbing or call a plumber for a simple job. How do you handle a quick repair without it turning into a major production? Ennis

Dear Ennis:

Use a speedometer cable. They are considerably smaller than a standard snake cable. They will easily fit through the drain strainer and are long enough to clear a typical hair clog found in most bathroom situations. Bend the end of the cable at an angle and clamp the other end into your drill motor and you are ready to go. You can find a speedometer cable at any auto repair store or auto junkyard.

If you need maintenance work or a consultation for your building or project, please contact Buffalo Maintenance, Inc. to schedule an appointment. We are available throughout Southern California and can be reached at 714-956-8371. For more information, visit www.BuffaloMaintenance.com

Frank Alvarez is a licensed contractor and the Operations Director and Co-Owner of Buffalo Maintenance, Inc. He has been involved with apartment maintenance and construction for more than 30 years and frequently serves as a guest lecturer and educational instructor. Frank is the Immediate Past President of the Apartment Association of Orange County (AAOC) and chairs AAOC’s Education Committee. Frank can be reached at (714) 956-8371 or Frankie@BuffaloMaintenance.com.

Jerry L’Ecuyer is a real estate broker and a Director Emeritus of the Apartment Association of Orange County. He is a past president and longtime board member of the association, in addition to having served as chair of its Education Committee. Jerry has been involved with apartments as a professional since 1988.

COVER YOUR ASSETS

Three for Three

Istill have the voicemail from November 7, 2018. After a solid six months of educating voters and fundraising to defeat it, voters resoundingly defeated Prop 10. It was highly satisfying and our first real effort fighting a statewide ballot initiative at the Association level. This was big news! Jeff Collins, Real Estate Reporter for the Orange County Register, had called me late that night, while I was on a redeye flight to Orlando, Florida to look at

an apartment deal that we had just put under contract. “No,” he said, he wouldn’t be writing “about a bunch of millionaires uniting to beat rent control. “That’s what should’ve happened, and it happened, and frankly, it’s not news.” I was shocked. So shocked that I still have the voicemail to this day and play it for friends on occasion for a laugh. Here’s a business and real estate reporter, focused on Orange County, California, not talking about what had been the biggest and most expensive ballot measure in the history of California. And it’s not news?

Then, in 2020, we faced Prop 21. And our industry and other pro-business interests united, yet again, to defeat it. Now, for a third time, we have united to thwart Prop 33, Michael Weinstein’s third attempt to encourage State-run housing. While it is unlikely to be the last attempt at statewide rent control, the likely passage of Prop 34 will close the funding spigot used by Mr. Weinstein via AIDS Healthcare Foundation. What do AIDS Healthcare and rent control have in common anyway? An egomaniacal president who wants to play politics at the expense of his patients, apparently.

Politics is frustrating and unproductive, but our democracy—a representative democracy—is incumbent upon good people running for office, good people getting elected and good people supporting those good people who decide to run for office. It’s a simple system that has been taken for granted

over the years. For far too long as a society, we were lax and complacent, expecting things to work out for the best. We were focused more on our own business and interests than on the changing playing field in front of us. So, while I hope we don’t have to gear up for another statewide rent control fight, I know there will be other candidates, other issues and other challenges we encounter that will require the same coalition building, strategy and funding. We are safe for now, but 2025 is around the corner, and then the 2026 mid-term elections. Here’s to a year of growth and progress ahead.

Nicholas Dunlap is the founder and president of Spadra Property Company, Inc., He is also a second-generation rental-housing provider, and a member of the Apartment Association of Orange County where he served as a member of the board of directors, in addition to terms as AAOC president in 2015–2016 and 2018. For more information about Spadra Property Company, Inc. see their ad on page 26.

Legal Q & A — continued from 15

attorney for review. The Brennan Law Firm is one of the most experienced and knowledgeable Landlord/Tenant law firms in Southern California, representing landlords exclusively in evictions. The firm may be reached at (626)285-0500, or toll free at (855)285-2230. Visit our website at www.MBrennanLaw.com for more information.

Building Your Legacy Team

Welcome to the third edition of my new series, where we explore ongoing learnings from our Estate & Legacy Planning workshops. This series aims to be interactive and practical, offering big-picture insights while ensuring participants leave with a solid framework for their estate plans and actionable steps for themselves and their advisors.

In this article, we’ll focus on Week 3: Assembling Your Legacy Team. We’ll discuss who should be on your team, how to interview them, and what to watch out for. Six of our ten instructors joined us for mock interviews, sharing valuable insights into their professions and how best to select someone in their field.

Each week, I’m continually surprised and inspired by the power of the class. Bringing together a group of intelligent

Do you know…

AAOC has continually fought and prevailed against Rent Control in Orange County since 1961?

and caring individuals with diverse experiences, training, and perspectives is truly remarkable. The questions, insights, and dialogue help frame our discussions in new ways and introduce fresh ideas. It’s a perfect example of the power of communication and community.

This article will highlight some of the “a-ha” moments and key insights we’ve shared. While there are too many to list here, these will give you a sense of the valuable lessons learned.

For starters, not everyone is the same; there must be a right “fit” and personal connection on both sides. Even if someone is highly respected in their field, they might not be the right match for you, which could affect the results you achieve. Remember, solid professionals are interviewing you just as much as you’re interviewing them. Don’t be surprised or offended if they suggest someone else for the job—it’s actually a sign of respect and understanding.

Another key insight is the overlap in the information each professional requires. You may find yourself providing the same information in different ways to different people. Who’s to say you provided the same details to your attorney as you did to your CPA or financial planner? Even small discrepancies can significantly impact strategy and execution. Our certified financial planner, Kelly Clyde highlighted how one professional can often cover multiple areas, emphasizing the need for a method to control the flow of information. You should proactively provide

BY TIM GORMAN, REAL ESTATE BROKER/ CPA/ENTREPRENEUR/ AUTHOR

each professional with the same information in your format, ensuring they learn on your terms. If they can’t or won’t do that, it may be time to find someone who will.

Nicholas Dunlap, wearing several hats as the Mayor of Fullerton and a property manager, shared insights on local political changes affecting rent control and insurance. He discussed the importance of technology and organization in property management. A good property manager handles essential tasks from an estate planning perspective, such as maintaining leases and contact information. Even if you want your heirs to manage on their own, it may be wise to transition to a professional manager temporarily for a fresh set of eyes and a reset on your paperwork. Additionally, having a professional manager can provide legal protection through their own insurance coverage.

Nick Lieberman, representing lender brokers, emphasized the financial solvency of your executor or successor trustee. In the interest of efficiency, they may be asked to assume the role of guarantor on loans, as the property may not qualify on its own. If the deceased needs to be replaced on the note, the executor or successor trustee is typically the most obvious choice. If they are insolvent, that could lead to complications, delays, and unnecessary costs down the line.

Our trust attorney, Ryan Young, provided insights into the repercussions of failing to plan correctly, choos-

ing the wrong professionals, or selecting the wrong successor trustee. He shared real-life examples of time and money lost due to poor planning—situations that could have been avoided with the right guidance.

Anthony Vultaggio, a Philanthropy Officer, shed light on the importance of having a charitable donation expert at the table. Many people aren’t aware of the benefits and returns associated with charitable giving strategies. Even if you don’t consider yourself charitably inclined, these strategies can provide significant advantages, making it a nobrainer if you do have charitable goals in mind.

As a Real Estate Broker, I discussed the importance of having a broker who understands your plan and portfolio. Every property serves a different purpose—some are for legacy (to be kept long term), while others may be cash cows (to be sold at the right time) or “dogs” (to be offloaded immediately). Too often, agents are programmed to sell properties without asking why you’re selling or if there might be a better option. It’s essential to slow down and understand the bigger picture. Avoid listing too quickly; instead, focus on building the right relationships before passing on your assets.

In the next article, we’ll cover Week 4: Legal Preparation, focusing on how to gather and organize your information effectively. We’ll explore the different types of wills and trusts, as well as the crucial Health Care Directive and Power of Attorney.

About the Author:

Tim Gorman is a licensed Real Estate Broker, principal at Gorman & Associates, author, and entrepreneur with decades of expertise. His book Tangled Legacy debuted as a #1 New Release on Amazon in August 2024. A former CPA (inactive), Tim creates and leads estate and legacy planning courses, empowering clients to build generational wealth with transparency and purpose.

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Coverage Dries Up: Housing Provider Sues Insurer After Coverage Denial

Fraud and intentional misrepresentation among real estate company’s allegations against insurer.

On July 16, 2024, housing provider Mill Creek Management and Real Estate Sales, Inc. (Mill Creek) filed suit in the Superior Court of California against its insurance company provider, United States Liability Insurance Company (“USLIC”). Mill Creek alleges USLIC unlawfully refuses to defend the company in a lawsuit where tenants have alleged discrimination under the Fair Housing Act of 1968 (the “Act”) and related state laws after a request for accommodation was made for an emotional support animal.

Background

On January 17, 2024, Elias and Alice Flores, along with their daughter Cynthia

Flores, filed suit against Nash Rock Solid, LLC (“Nash”), the owner of the property where they had entered into a written lease, and Mill Creek, the property management provider of the property in question. The Flores’ complaint alleges they were discriminated against in violation of the Act and related state laws after Cynthia Flores requested accommodation for a dog to serve as an emotional support animal because of her medical condition, which includes anxiety and depression. The Flores’ complaint claims Mill Creek terminated the lease as a result of this requested accommodation. (The Flores’ complaint against Nash and Mill Creek is presently set for trial in October of 2025.)

In accordance with its insurance policies, Mill Creek timely notified USLIC regarding the complaint. On April 10, 2024, USLIC denied coverage and refused to provide any defense to Mill Creek. On April 17, 2024, Mill Creek wrote a letter requesting reconsideration to USLIC, complete with an explanation of the facts, applicable policy provision analysis, and relevant case law. The letter requesting consideration asked that a response be provided within 15 calendar days. Having received no response or acknowledgment of receipt, counsel for Mill Creek emailed USLIC several times. Except

for one phone call on June 20, 2024, Mill Creek was unable to make any additional contact with USLIC regarding its letter for consideration.

On July 16, 2024, Mill Creek filed suit against USLIC, after still not having received a written response regarding its letter for consideration. In its complaint, Mill Creek argues USLIC’s decision to deny coverage, and its refusal to

defend Mill Creek against the Flores’ complaint “was done without a reasonable basis for doing so, based on an inherently unreasonable interpretation of the facts and law, done without making a good faith attempt to conduct a proper, fair and unbiased investigation of the facts and circumstances of the loss…” The complaint included a claim of fraud, alleging USLIC expressly and intentionally misrepresented through its promotional materials that potential

purchasers would receive “coverage for Discrimination/Fair Housing complaints coverage for both damages and defense up to policy limits, of $1,000,000.” The complaint stated USLIC intended for purchasers, such as Mill Creek, to rely on these misrepresentations and have no reasonable basis to expect USLIC would include language within the policies that “effectively eliminate any coverage for tenant discrimination claims that might be asserted against purchasers such as Mill Creek.”

In its answer to the complaint filed on August 19, 2024, USLIC denied all the allegations and stated Mill Creek is not entitled to any recovery.

On August 19, 2024, USLIC filed a request to remove this matter to federal court in the U.S. District Court for the Eastern District of California. The federal court will determine if this matter should be heard in state or federal court. NAA will continue to update its members as the case proceeds.

$87.50 $97.50 $950.00

From skyrocketing costs to a decline in coverage, insurance continues to be an important conversation in the rental housing industry. The fluctuations in the insurance market in recent years have made it difficult for housing providers to expand the nation’s housing stock. NAA and the Housing Affordability Coalition wrote to encourage the Administration, Congress, and all federal policymakers to address the causes of rising insurance premiums across the nation’s housing market. As stated in the letter, “[o]nly in partnership can the public and private sectors successfully identify solutions to this crisis and support housing providers as they work to expand the supply of quality housing.”

Fortifying Orange County: The Essential Role of Seismic Retrofitting in Earthquake Readiness

The Great ShakeOut, which takes place annually on October 17, reminds millions across California of the importance of earthquake safety. While the drill teaches the lifesaving “Drop, Cover, and Hold On” technique, there is a broader aspect of earthquake preparedness that is crucial in regions like Orange County: seismic retrofitting. With Southern California prone to earthquakes, retrofitting buildings to withstand seismic activity

can significantly reduce the risk of property damage and loss of life.

Orange County, situated between two major fault lines—the NewportInglewood and San Andreas faults—is at constant risk of seismic activity. Many buildings in the area, particularly those constructed before modern seismic codes, are not fully equipped to handle the magnitude of shaking that could come from a large earthquake. Seismic retrofitting addresses these vulnerabili-

ndunlap@spadra.co DRE #01481417

BY ALI SAHABI, OPTIMUM SEISMIC

ties by reinforcing older structures, making them more resilient against the forces that earthquakes exert on them.

One of the primary concerns in Orange County is soft-story buildings, which are common in residential areas and commercial districts. These structures often have large openings on the ground floor, like garages or storefronts, which make them susceptible to collapse

Fortifying OC — continued on page 28

during earthquakes. Retrofitting these buildings involves adding steel frames or shear walls to stabilize the open areas, significantly reducing the risk of structural failure during an earthquake.

In addition to soft-story buildings, unreinforced masonry structures— common in older parts of Orange County —pose another significant risk. These buildings can crumble under seismic pressure if not retrofitted. Recent advancements in retrofitting techniques allow for the strengthening of these buildings without compromising their architectural integrity, making the process both effective and unobtrusive.

While earthquake preparedness often focuses on what to do during an earthquake, such as the “Drop, Cover, and Hold On” protocol, retrofitting is a

preventative measure that provides long-term protection. Orange County’s location within a seismically active region makes this an essential step for property owners, particularly as the area continues to grow and develop. Recent studies suggest that investing in retrofitting now can save lives and billions in potential future damage.

The Newport-Inglewood fault, which runs close to densely populated areas of Orange County, is capable of producing a major earthquake that could have widespread consequences for the region. The damage from such an event could be mitigated by retrofitting buildings now. Seismic retrofitting not only makes buildings safer but also preserves property values, making it a smart investment for property owners.

As part of the broader earthquake preparedness efforts, the Great ShakeOut serves as a reminder to both residents and officials in Orange County that earthquakes are inevitable, but the damage they cause is not. Seismic retrofitting can play a crucial role in protecting lives and livelihoods when the next big earthquake strikes. In places like Los Angeles and San Francisco, retrofitting has already proven to be a cost-effective strategy to reduce earthquake damage, and it’s time for Orange County to follow suit.

The importance of acting before a

disaster strikes cannot be overstated. Orange County residents should be proactive in strengthening their homes and businesses through seismic retrofitting. By doing so, they contribute to a safer, more resilient community ready to face the uncertainties of seismic activity.

If your apartment building is a softstory structure at risk of failure in an earthquake, call Optimum Seismic today at (833) 978-7664 or visit optimumseismic.com to arrange a complimentary evaluation of your building to find out precisely what risks and liabilities you may be facing.

Source: Federal Emergency Management Agency (FEMA), “Seismic Retrofit Guidelines,” available at https://www.fema.gov.

About Optimum Seismic, Inc.:

The Optimum Seismic team has been making California cities safer since 1984 by providing fullservice earthquake engineering, steel fabrication and construction services for multifamily residential, commercial and industrial buildings. With more than 4,000 earthquake retrofit and renovation projects completed, Optimum Seismic’s work includes soft-story multifamily apartments, tilt-up, non-ductile concrete, steel moment frame and unreinforced masonry (URM) buildings. To arrange a complimentary assessment of your building’s earthquake resilience, contact Optimum Seismic at (833) 978-7664 or visit optimumseismic.com.

We are a development engineering firm specializing in designing ADU plans and getting permits approved, while managing construction if requested.

Our goal is to help homeowners enjoy the process of designing and building an ADU while creating generational wealth for their families.

Receive a free consultation or learn more about ADU opportunities. We are here to help!

Who Will Be the Next Generation of Multifamily Investors?

As housing affordability challenges continue to intensify, a new generation of would-be homeowners is finding it harder than ever to purchase their first property. Faced with soaring home prices and stagnant wages, many Millennials and Gen Z individuals are remaining renters for much longer than previous generations. This growing segment of the population, unable to break into homeownership, is driving increasing

demand for rental housing.

With so many people locked into renting, it seems logical that only a small percentage of this generation might eventually save enough to invest in real estate. However, the reality is far more complex. While multifamily properties once offered individuals a path to building wealth, today’s climate has left many prospective investors hesitant. The primary concern for many is: “What will I do if I get a bad

PAVING COMPANY, INC.

BY MERCEDES SHAFFER, REALTOR

tenant and can’t evict them?”

This fear is not unfounded. With increasingly stringent tenant protections and rent control measures, housing providers face growing challenges when dealing with difficult tenants. Eviction processes have become longer and more burdensome, leaving many would-be investors worried about the financial risks. For these individuals, the uncertainty and potential costs of being unable to evict a problem tenant make real estate investment feel more like a gamble than an opportunity.

So, who will be the next generation of multifamily investors? If young people are already struggling to buy their first homes and have become disillusioned with the idea of becoming landlords, how can they be expected to invest in rental properties?

The answer may be that they won’t. The days of the “mom and pop” investor, who purchased rental properties as

Death in the Rental Unit and More.

What You Need to Know and Do.

Have you had a death in one of your rental units? Are you dealing with an extreme hoarding situation? Are pet odors causing major problems? Are there other unhygienic activities and conditions impacting your rental community?

Find out how to correctly—and safely—clean up after any number of distasteful, traumatic, potentially hazardous, and even deadly situations.

Topics will include:

• Natural Deaths, Suicides & Homicides—how and where to begin.

• Crime Scene Cleaners—what you need to know and what you need to ask.

• Do It Yourself?—what you should and should not attempt to clean up.

• Bio-Hazards—what are they and how you should handle them?

• Blood—tips for safe and effective clean up.

• Odors—pets, dead animals, smoke, cooking, and more.

• Animals—dealing with carcasses, rodent droppings, urine, feces, and more.

• Questions & Answers

Instructor:

Alan L. Cohen CEO/Owner, Bio SoCal

Date: Thursday, January 30, 2025

Time: 10–11:30 a.m.

Location: Zoom Webinar

Cost: $15

Register at www.AAOC.com

Zoom Link to be Provided Upon Registration. *Please be advised, this discussion topic and some of the images that will be shown are graphic.

a means of securing their retirement, could be disappearing. As government intervention in housing markets grows and tenants’ rights continue to expand, the investment landscape is becoming more challenging. Smaller investors are either being priced out or turned off by the regulatory hurdles and the risks associated with tenant issues.

In this climate, large corporations may be the only players with the appetite and resources to take on multifamily investments. Big institutional owners have the financial strength to weather the risks of problematic tenants, eviction delays, and costly legal battles. Unlike individual investors, they can absorb these costs while still maintaining profitability.

But there’s another possibility: government intervention in the form of taking over multifamily housing. In some places, local governments have broached the idea of purchasing multi-

family buildings to offer affordable housing directly. While this might sound like a solution to some, the downside is that government-run housing often struggles with inefficiency and poor management.

As multifamily housing becomes more regulated, we could be heading toward an era where the bulk of rental properties are owned either by large corporate landlords or by the government, itself, leaving little room for smaller, individual investors. This shift could have far-reaching consequences, including less diversity in ownership, fewer opportunities for individuals to build wealth through real estate, and potentially lower-quality housing options for tenants.

Having spent over two decades investing in rental housing and passionately advocating for the industry, helping countless everyday people achieve the American Dream, it deeply concerns me to see the troubling direction the industry is heading.

Government intervention and expanding tenant rights have created an environment where only large corporations or the government itself may have the resources to invest in multifamily housing. The result? The American Dream of owning investment property is slowly slipping away, and with it, a critical path to financial independence for many families. This is not just an issue for investors—it’s an issue for anyone who believes in the power of real estate to transform lives and build longterm financial security.

About the Author:

Mercedes Shaffer is a multifamily real estate agent with REAL Broker. If you have questions about buying, selling or doing a 1031 exchange, her team serves Los Angeles County and Orange County and can be reached at 714.330.9999, InvestingInTheOC@gmail. com, or you can visit their website at InvestingInTheOC. com DRE 02114448

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The Benefits of AAOC Membership

Founded in 1961 as a nonprofit trade organization, the Apartment Association of Orange County represents the interests of those involved in owning, managing and maintaining rental property.

Membership is open to all owners of residential income-producing property. Whether you own one or one hundred units, the AAOC is here to serve your needs.

As a one-stop resource for information and specialized rental property services, the AAOC offers a host of benefits, including:

– Free consultation from our trained membership – Special seminars on topics such as taxes, property

New Apartment Program for California

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Deans & Homer pioneered a community-based renters’ insurance program more than 30 years ago for professionally managed apartment communities to ensure compliance with insurance requirements. With Deans & Homer’s web-based program, all residents of participating communities are pre-approved and can start a same-day policy easily at InsureYourStuff.com.

We partner with your company to customize a program that meets both your lease requirements and provides broader coverage than your typical renters’ insurance policy—creating better experience for leasing teams and their community residents.

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For more information on our program and to see if you qualify, please contact Debbie Halverson at 949-231-8495 or email debbieh@deanshomer.com.

Apartment Association of Orange County’s

Supplier Directory

(Please see Supplier Contact Index for contact information)

Supplier Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism.

Acoustic Ceiling Removal

Pacific Environmental & Abatement Solutions Inc

S-Team Turn Overs

Access Control Solutions

A.S. Wise, Inc.

ADT Multifamily

Gatewise

GreenMarbles

Loss Prevention Systems, Inc.

Rently

Accounting Services

AllView Real Estate

Clarion Management, Inc.

Accounting Software

Entrata

MRI Software

Yardi Systems Inc.

Answering Service

Anyone Home

Entrata

Apartment Building Inspection

Automatic Fire Sprinklers

Deck Inspectors Inc.

Green Home Solutions TrueEnviro

Villa Property Inspections LLC

Zebra Construction Inc.

Apartment Market Research Data

ALN Data

Apartment SEO

CBRE Multifamily SoCal – Dan Blackwell & Team

Effortless Ads

The Mogharebi Group

Yardi Systems Inc.

Apartment Rental Publications & Services

apartments.com

Intellirent

Rent.

The Mogharebi Group

Zillow Rentals

Apartment/Student Housing

ARIZE

Colliers International

Kairos Investment Management Company

LaundryUp

The Mogharebi Group

Restoration Services Company

Vesync

Voit Real Estate Services

Appliances Sales, Service & Leasing

ACE Commercial Laundry Equipment, Inc.

Discount Appliance Guys

Expressions Home Gallery

National Service Company

R&B Wholesale Distributors, Inc.

Asbestos

Alliance Environmental Group

Charles Taylor Enironmental

FIRST ONSITE Restoration

Pacific Environmental & Abatement Solutions Inc

Asphalt Sales & Service

Oliver Mahon Asphalt

Everline Coatings and Services—S Orange Co

Attorneys

Albrecht & Barney Law Corporation

AWB Law, P.C.

Baker Law Group

Brennan Law Firm

Duringer Law Group, PLC

Fisher & Phillips

Kimball, Tirey & St. John LLP

Newmeyer & Dillion, LLP

Wesierski & Zurek LLP, Lawyers

Bath Restoration or Renovations

Buffalo Maintenance, Inc.

California Bath Restoration

OC Professional Maintenance Team

S-Team Turn Overs

TASORO

Restoration Services Company

Biohazard

Bio-One of Orange

Bio SoCal

Boiler Systems

H2O Heating Pros, Inc.

Ironwood Plumbing, Inc.

Spicer Mechanical

Water Heater Man, Inc.

Cabinets/Refinishing

Buffalo Maintenance, Inc.

Gogo Cabinets

KJ Carpet Wholesale

MirrorMate Frames

Qwikkit

S M Painting Corp.

S-Team Turn Overs

TASORO

The Door & Window Company

Carpentry

Buffalo Maintenance, Inc.

Kustum Kunstrukshun

Carpet Sales & Service

KJ Carpet Wholesale

R&B Wholesale Distributors, Inc.

Cleaning/Janitorial Services

Bio-One of Orange

Crown Building Services Inc.

Gale Force Property Maintenance Inc.

Molly Maid of Irvine, Saddleback and Temecula Valley

Junk King Orange County/Anaheim

Strategic Sanitation Services

Titanium Restoration Services Company

Collections

Duringer Law Group, PLC

David S. Schonfeld, Attorney at Law

Kimball, Tirey & St. John LLP

National Credit Systems

Communications

Cox Communications

MRI Software

Concrete Maintenance & Repair

Buffalo Maintenance, Inc.

Everline Coatings and Services—S Orange Co

Precision Concrete Cutting

Oliver Mahon Asphalt

Construction

Alpha Structural Inc.

Angelo Termite and Construction

Aquinas HVAC

BELFOR Property Restoration

Buffalo Maintenance, Inc.

CAMP Construction Services

Ingersoll Rand

KD Electric Company

Kustum Kunstrukshun

Supplier Directory

continued from page 41

Construction (Continued)

OC Professional Maintenance Team

One Call Restoration

Optimum Seismic, Inc.

Prestige Construction and Renovation Services, Inc

PyroComm Systems, Inc.

RCS Construction Management

Schluter Systems

TASORO

Zebra Construction Inc.

Consulting

Colliers International

Gorman & Associates, Inc.

Intersolutions — Property Management Staffing Specialists

RCS Construction Management

Content Restoration

Green Home Solutions TrueEnviro

Countertops

Buffalo Maintenance, Inc.

California Bath Restoration

KJ Carpet Wholesale

TASORO

Deck Coatings, Magnesite Repairs, Waterproofing

Crank Waterproofing

Monument Roofing

South Coast Deck Inspections

WICR Waterproofing & Decking

Drain Cleaning

California Rooter & Plumbing

LA Hydro-Jet & Rooter Service, Inc.

Pipe Restoration Solutions, Inc

Total Rooter & Plumbing

Draperies/Blinds/Window Coverings

Apex Window Décor

R&B Wholesale Distributors, Inc.

Drug & Alcohol Testing

Resident IQ

TAG / AMS, Inc.

Dryer Vent & Duct Cleaning

Alliance Environmental Group

Aquinas HVAC

Crown Building Services Inc.

Dryer Vent Wizard of Mission Viejo and Trabuco Canyon

Electric Vehicle Products & Services

Access Electrical & Lighting

Gerhard Electric

GreenMarbles

KD Electric Company

REVS (Refuel Electric Vehicle Solutions)

S.E. Electrical Service Inc.

Electrical/Lighting

Access Electrical & Lighting

Electric Medics

Gerhard Electric

KD Electric Company

Laguna Lighting

S.E. Electrical Service Inc.

Service 1st

Energy Management

Armada Power

GoPowerEV

GreenMarbles

Pearlx

Rently

Synergy Companies

Yardi Systems Inc.

Environmental Consulting & Training

American Environmental Specialists, Inc.

Bio-One of Orange

Charles Taylor Enironmental

Green Home Solutions TrueEnviro

Pacific Environmental & Abatement Solutions Inc

Strategic Sanitation Services

Escrow

Genesis Bank

Estate/Financial Planning

New York Life

Kimball, Tirey & St. John LLP

Tax & Financial Group

Fencing & Gates

Buffalo Maintenance, Inc.

Loss Prevention Systems, Inc.

Fire Safety

Automatic Fire Sprinklers

Black Bird Fire Protection, Inc.

Bob Peters Fire Protection

Fire & Flood Restoration

BluSky Restoration Contractors, LLC

Bob Peters Fire Protection

Charles Taylor Enironmental

Green Home Solutions TrueEnviro

PRC Restoration

Service First Restoration Inc

Fitness Equipment

Promaxima Strength & Conditioning

Flooring

KJ Carpet Wholesale

Orion DCP Inc.

Real Floors

TASORO

Urban Surfaces

Furniture/Furniture Rental

AFR Furniture Rental

CORT Furniture Rental

Garage Doors

Loss Prevention Systems, Inc.

General Contractor

Alpha Structural Inc.

Angelo Termite and Construction

BELFOR Property Restoration

BluSky Restoration Contractors, LLC

Buffalo Maintenance, Inc.

Deck Diagnostics

EmpireWorks Reconstruction and Painting

FIRST ONSITE Restoration

Kustum Kunstrukshun

OC Professional Maintenance Team

PRC Restoration

S M Painting Corp.

Service First Restoration Inc

Zebra Construction Inc.

Handyman

Buffalo Maintenance, Inc.

OC Professional Maintenance Team

S M Painting Corp.

Heating & Air Conditioning

Aquinas HVAC

Expressions Home Gallery

Ingersoll Rand

OC Professional Maintenance Team

R&B Wholesale Distributors, Inc.

Specialty AC Heat

Spicer Mechanical

Insurance

Arroyo Insurance Services, Inc

AssuredPartners

Crest Insurance

Deans & Homer, Renter’s Insurance

Dick Wardlow Insurance Brokers

Entrata

Farmer’s Insurance — Theresa Simes Agency

Homewell Insurance Services Inc

ISU — The Olson Duncan Agency

Insurance Solutions of America

Navion Insurance Associates, Inc

New York Life

NFP Property & Casualty

Prendiville Insurance Agency

Tax & Financial Group

TheGuarantors

Internet Services

Apartment SEO

apartments.com

CitySide Networks, LLC

Cox Communications

Google Fiber

Rent.

Inspections

Bob Peters Fire Protection

Charles Taylor Enironmental

Deck Diagnostics

One Call Restoration

One Structural — Balcony1 • Retrofit1 • ADU1

Pipe Restoration Solutions, Inc

South Coast Deck Inspections

Villa Property Inspections LLC

Zebra Construction Inc.

Interior Design

MirrorMate Frames

Investments

American 1031

CFG Investments, Inc.

Kay Properties & Investments Company

LordCap Green

Morgan Skendarian Investment Real Estate Group

New York Life

Tax & Financial Group

Junk Removal & Hauling

Gale Force Property Maintenance Inc.

Junk King Orange County/Anaheim

The Junkluggers of Orange County

Kitchen Renovations

Buffalo Maintenance, Inc.

California Bath Restoration

Kustum Kunstrukshun

MirrorMate Frames

Schluter Systems

Landscape

Amerigreen Landscape

Laundry Equipment & Services

ACE Commercial Laundry Equipment, Inc.

All Valley Washer Service Inc.

National Service Company

PWS Laundry / Alliance

R&B Wholesale Distributors, Inc.

WASH Multi Family Laundry Systems

Lending Institutions

CBRE Multifamily SoCal – Dan Blackwell & Team

Chase Multifamily Lending

Citizens Business Bank

Genesis Bank

Sunwest Bank

Torrey Pines Bank

Magnesite Repairs

Buffalo Maintenance, Inc.

Maintenance, Repairs, Products

ADT Multifamily

Aquinas HVAC

BG Multifamily

Buffalo Maintenance, Inc.

Clarion Management, Inc.

Evolution Building Efficiency

Gatewise

Ingersoll Rand

KD Electric Company

MirrorMate Frames

OC Professional Maintenance Team

Pacific Environmental & Abatement Solutions Inc

Service 1st

WICR Waterproofing & Decking

Marketing

Clarion Management, Inc.

Effortless Ads

Intellirent

Zumper

Mold Remediation

Alliance Environmental Group

American Environmental Specialists, Inc.

BELFOR Property Restoration

Bio-One of Orange

Charles Taylor Enironmental

FIRST ONSITE Restoration

Green Home Solutions TrueEnviro

One Call Restoration

Pacific Environmental & Abatement Solutions Inc

Roto Rooter Service Company

Service First Restoration Inc

Multi-Family Advisory Services

Gorman & Associates, Inc.

The Mogharebi Group

Voit Real Estate Services

Odor Removal

Alliance Environmental Group

FIRST ONSITE Restoration

Strategic Sanitation Services

Outdoor Furniture & Refinishing

Bassett Outdoor Contract

Patio Guys

Paint Sales & Service

Behr Paint

Dunn-Edwards Corporation

Paint Sales & Service (Cont’d)

EmpireWorks Reconstruction and Painting

Kustum Kunstrukshun

OC Professional Maintenance Team

R&B Wholesale Distributors, Inc.

S M Painting Corp.

S-Team Turn Overs

West Coast Drywall & Paint

Parking

Reliant Parking Solutions, LLC

Zebra Construction Inc.

Pest Control

Alliance Environmental Group

Angelo Termite and Construction

Lloyd Pest Control

Western Exterminator Company

Plumbing, Contractors & Supplies

California Rooter & Plumbing

EZ Drain & Plumbing

Ironwood Plumbing, Inc.

Supplier Directory — continued on page 44

Supplier Directory

continued from page 43

Plumbing, Contractors & Supplies (Cont’d)

Pfister

Pipe Restoration Solutions, Inc

R&B Wholesale Distributors, Inc.

Repipe Specialists, Inc

Roto Rooter Service Company

Schluter Systems

Service 1st

Total Rooter & Plumbing

Pool & Spa Service & Repair

Aquatic Facility Services Inc

Pacific Coast Commercial Pool Service

Service 1st

Power/Pressure Washing

Crown Building Services Inc.

Gale Force Property Maintenance Inc.

Everline Coatings and Services—S Orange Co

Private Security

Citiguard, Inc.

FPK Security

Signal of OC/SD

Property Management

AIM Properties

Allen Properties

AllView Real Estate

API Property Management

Clarion Management, Inc.

Consensys Property Management Company

DM Smithco

Dunlap Property Group

Fairgrove Property Management

Intersolutions — Property Management Staffing Specialists

JLE Property Management

L’Abri Management, Inc.

The Management Works

Optim Real Estate Services Company

Orange County Property Management

ProActive Realty Investments

Reynolds Realty Advisors

Roberts Management & Investments

Satellite Management Company

South Coast Real Estate & Property Management

SVN / Vanguard — Cameron Irons

Property Management Software

Anyone Home

ARIZE

Entrata

Luminous

MRI Software

Reliant Parking Solutions, LLC

Rentler

Resident IQ

Snappt Inc.

Vesync

Yardi Systems Inc.

Property Management Staffing & Training

Approved Real Estate

BG Multifamily

NPM Staffing an InterSolutions Company

The Liberty Group

Rain Gutters

Argos Homes Systems

Gale Force Property Maintenance Inc.

Monument Roofing

Real Estate/Investments

AllView Real Estate

CFG Investments, Inc.

CBRE Multifamily SoCal — Dan Blackwell & Team

Do you know…

AAOC Membership Counselors are on hand to give members general guidance to help with day to day operations of your property?

Colliers International

DM Smithco

Gorman & Associates, Inc.

Investing in The OC

Kairos Investment Management Company

Kay Properties & Investments Company

MJC Realty

Morgan Skenderian Investment Real Estate Group

ProActive Realty Investments

Realtors Commercial Alliance of Orange County (RCAOC)

Shanon Ohmann Real Estate Group

SVN / Vanguard — Cameron Irons

Voit Real Estate Services

Real Estate Broker

AllView Real Estate

CBRE Multifamily SoCal — Dan Blackwell & Team

Gorman & Associates, Inc.

MJC Realty

Morgan Skenderian Investment

Real Estate Group Company

Optim Real Estate Services Company

The Mogharebi Group

Voit Real Estate Services

Reconstruction

BELFOR Property Restoration

EmpireWorks Reconstruction and Painting

One Call Restoration

Orion DCP Inc.

RCS Construction Management

S-Team Turn Overs

Service First Restoration Inc

WICR Waterproofing & Decking

Rent Payment System

MRI Software

Resident IQ

Section 8 Management

Resident Screening

AllView Real Estate

Intellirent

MRI Software

Rentler

Resident IQ

Snappt Inc.

Yardi Systems Inc.

Roofing

CAMP Construction Services

Crank Waterproofing

Guardian Roofs by Sudduth Construction Inc.

Monument Roofing

Security Services/Patrol Services

ADT Multifamily

ARIZE

Brixton Protective Services Inc

California Safety Agency

Citiguard, Inc.

Cloudastructure

FPK Security

Gatewise

GreenMarbles

Seismic Retrofitting & Engineering

Alpha Structural Inc.

One Structural — Balcony1 • Retrofit1 •

Optimum Seismic, Inc.

Service and Leasing

Snappt Inc.

TheGuarantors

Solar Thermal Pearlx

Staffing Service

Approved Real Estate

BG Multifamily

Intersolutions — Property Management Staffing Specialists

Sustainability/Green Energy

California Energy-Smart Homes

Green Home Solutions TrueEnviro

Optima Pearlx

Telecommunications

CitySide Networks, LLC

Cox Communications

Towing

Dedicated Transportation Services

Professional Towing LLC

TO’ and MO’ Towing

Training

Clarion Management, Inc.

Trash Service/Recycling

Junk King Orange County/Anaheim

Strategic Sanitation Services

Valet Living

Utilities & Sub Metering

Google Fiber

Livable

Multifamily Utility Company

Resident IQ

Southern California Edison-Multi Family Program

Video Commercials

Intersolutions — Property Management Staffing Specialists

NPM Staffing an InterSolutions Company

Video Surveillance

Assure by Remote Ally

Gatewise

GreenMarbles

Loss Prevention Systems, Inc.

Water Heaters

California Rooter & Plumbing

H2O Heating Pros, Inc.

R&B Wholesale Distributors, Inc.

Roto Rooter Service Company

Total Rooter & Plumbing

Water Heater Man, Inc.

Waterproofing

Crank Waterproofing

S M Painting Corp.

Schluter Systems

WICR Waterproofing & Decking

Water Removal

ATI

FIRST ONSITE Restoration

One Call Restoration

Website Development/Online Advertising

Apartment SEO

Windows & Doors

Crown Building Services Inc.

Gale Force Property Maintenance Inc.

Mesa Artificial Turf/Garage Doors

Milgard Windows & Doors

Moore Replacements

Newman Windows and Doors

The Door & Window Company

A.S. Wise, Inc.

Apartment Association of Orange County’s Supplier Contact Index

(Please see AAOC’s Supplier Directory for Listings of Services)

All Supplier Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism.

Jean Sabga 15150 Transistor Lane Huntington Beach, CA 92649 (714) 891-1501 jsabga@aswise.net — www.aswise.net

Access Electrical & Lighting

25108 Marguerite Pkwy Suite A Mission Viejo, CA 92692 (949) 364-6063 accesselectricallighting@gmail.com

ACE Commercial Laundry Equipment, Inc.

Multi-Housing Division 14404 Hoover Street Westminster, CA 92683 (714) 897-4342

acelaundry@gmail.com — www.acelaundry.com

Provide Sales, Service, Leasing & Parts for Coin-Op Laundry Equipment. See the Advertisers Index on Page 60 for the location of our ad.

ADT Multifamily

Joseph Knaack

100 West Indian School Road, Apt. 1012 Phoenix, AZ 85013 (714) 277-2586 josephknaack@adt.com

AFR Furniture Rental

John Spivey

3330 Garfield Avenue Commerce, CA 90040 (323) 400-7508 jspivey@rentfurniture.com — http://www.rentfurniture.com

AIM Properties

Don St. John 531 E. Chapman Avenue Orange, CA 92866 (714) 633-2344 don@aimproperties.net — www.aimproperties.net

Albrecht & Barney Law Corporation

Anson Cain–atc@albrechtbarney.com 1 Park Plaza, Suite 900 Irvine, CA 92614-5910 (949) 263-1040 mar@albrechtbarney.com

All Valley Washer Service Inc.

John Cottrell 15008 Delano St. Van Nuys, CA 91411 (800) 247-1100

john@allvalleywasher.com — www.allvalleywasher.com

Allen Properties

Frank Allen/Paul Allen/Jessica Siderius 1 Orchard Road, Suite #230 Lake Forest, CA 92630 (949) 768-6850

frank@allenproperties.net — www.allenproperties.net

Property Management Services/Investments.

Alliance Environmental Group Krystyn Roman—krystynroman@alliance-enviro.com 777 N Georgia Ave Azusa, CA 91702 (877) 858-6220 marketingteam@alliance-enviro.com

AllView Real Estate

Daniel Gutierrez 1501 Westcliff Drive, Suite 270 Newport Beach, California 92660 (949) 400-4275

info@allviewrealestate.com

ALN Data

Samantha Wallace 2611 Westgrove Drive, Suite 104 Carrollton, TX 75006 (972) 931-2553 x 218 Samantha@alndata.com — www.alndata.com

Apartment data and market research.

Alpha Structural Inc.

Franchesca Hernandez 8334 Foothill Boulevard Los Angeles, CA 91040 (323) 943-5675 franchesca@alphastructural.com

American 1031

Adam Bryan 10111 Petit Avenue North Hills, CA 91343 (310) 903-6757 adam@american1031.net

American Environmental Specialists, Inc.

Mr. James F. McClung, Jr. 15183 Springdale Street Huntington Beach, CA 92649 (714) 379-3333 admin@aeshb.com

Consultant: Mold Investigations/Recommendations, Asbestos/Lead Testing, Training. See the Advertisers Index on Page 60 for the location of our ad. Amerigreen Landscape

Tammie Hourigan 1913 17th Street Suite 209 Santa Ana, CA 92705 (657) 487-4109 tammie@amerigreenls.com

Angelo Termite and Construction

Gregg Traum 16161 Scientific Way Irvine, CA 92618 (800) 589-8809 info@angelotermite.com

See the Advertisers Index on Page 60 for the location of our ad.

Anyone Home

Jaime Conde 25521 Commercentre Dr #100 Lake Forest, CA 92630 (949) 916-3919 lightson@anyonehome.com

Engagement and automation tools through Contact Center and CRM software.

API Property Management

Margie Tabrizi

1400 Bristol St. N, Ste. 245-A Newport Beach, CA 92660 (714) 505-5200 margie@apipropertymanagement.com

Apartment SEO

Ronn Ruiz

100 W. Broadway Ave, Suite 425 Long Beach, CA 90802 (877) 309-7363 ronn@apartmentseo.com — apartmentseo.com

Advertising firm specializing in Websites, Search & Social Media Marketing. apartments.com

Adriana Mamola 3161 Michelson Dr, #1675 Irvine, CA 92612 (951) 522-3001 amamola@costar.com

#1 nationwide provider of information and advertising services.

Apex Window Décor

Deepa Gorajia 1132 E. Katella Ave, Suite A16 Orange, CA 92867 (714) 532-2588 deepag@apexwindowdecor.com — www.apexwindowdecor.com

See the Advertisers Index on Page 60 for the location of our ad.

Approved Real Estate

Jim Forde 4010 Barranca Pkwy, Suite 100 Irvine, CA 92604 (714) 875-0979 jim@approvedrealestateacademy.com

Aquatic Facility Services Inc

Ramiro Uribe

1290 North Red Gum Street Anaheim, CA 92806 (949)478-9931 ruribe@afsinconline.com

Aquinas HVAC

Eric Barnett 7438 Trade Street San Diego, CA 92121 (610) 410-3154 eric.barnett@aquinashvac.com

ARIZE

Nia Williams

1250 North Lakeview Avenue, Suite T Anaheim, CA 92807 (833) 383-7962 sales@arizehub.com — http://www.arizehub.com

Argos Homes Systems

Mr. James Van Dyke 11542 Knott St., Suite B-5 Garden Grove, CA 92641 (714) 894-9534 argosjvandyke@hughes.net

Seamless aluminum rain gutters, fabric awnings, mirrored wardrobe closets. See the Advertisers Index on Page 60 for the location of our ad. Armada Power

Robert Cooke 230 West Street Columbus, OH 43215-2655 (909) 730-6509 robert.cooke@armadapower.com

Supplier Contact Index — continued on page 48

Supplier Contact Index — continued from page 46

Arroyo Insurance Services, Inc

Seamus McDonald 3480 Torrance Blvd., #301 Torrance, CA 90503 (310) 245-1925

seamusm@arroyoins.com

Assure by Remote Ally

Eddie Conlon

4431 Corporate Center Drive, Suite 121 Los Alamitos, CA 90720 (866) 439-0318

conlon@remoteally.com

AssuredPartners

Kate Shoemaker

2913 S Pullman Street Santa Ana, CA 92705 (949) 417-4047

kate.shoemaker@assuredpartners.com

ATI 3360 La Palma Anaheim, CA 92806 (714) 412-0828

edwina.garcia@atirestoration.com

Automatic Fire Sprinklers

Chris Delany 7272 Mars Drive Huntington Beach, CA 92647 (714)841-2066

afs@afsfire.com

AWB Law, P.C.

Anthony Burton — anthony@awblawpc.com

2040 Main Street, Suite 500 Irvine, CA 92614 (949) 244-4207 admin@awblawpc.com

Baker Law Group

John Baker 7700 Irvine Center Dr., Suite 800 Irvine, CA 92618 (949) 450-0444

jbaker@bakerlawgroup.com

Bassett Outdoor Contract

Jonathan Bennett PO Box 1280 Haleyville, AL 35565 (205) 486-5102 jlbennett@bassettoutdoorcontract.com

Behr Paint

Lori Flores 1601 E. Saint Andrew Pl. Santa Ana, CA 92705-5044 (909) 248-5132 lorflores@behrpaint.com — www.behr.com

BELFOR Property Restoration

Susan Nellor 2920 East White Star Avenue Anaheim, CA 92806 (714) 514-7158

susan.nellor@us.belfor.com

BG Multifamily

Shannon Valentino 5850 Granite Parkway Plano, TX 75024 (714) 654-9498

svalentino@bgmultifamily.com

Bio-One of Orange

Cory Flores 1439 West Chapman Avenue #159 Orange, CA 92868 (949) 306-1733 Cory@Biooneorange.com — www.biooneorange.com

Bio SoCal

Alan Cohen — Alan@BioSoCal.com

4607 Lakeview Canyon Road, Ste 498 Westlake Village, CA 91361 (818) 839-9000

Info@BioSoCal.com — https://biosocal.com/

Black Bird Fire Protection, Inc. 10282 Trask Ave Ste D Garden Grove, CA 92843 (714) 462-6095 info@blackbirdfire.com

BluSky Restoration Contractors, LLC

Stefanie Koslosky 1183 Warner Ave Tustin, CA 92780 (657) 575-0933

Stefanie.koslosky@goblusky.com

Bob Peters Fire Protection

Laurie Vandebrake 3397 East 19th Street Signal Hill, CA 90755 (562) 424-8486

LaurieV@bobpetersfire.com

Brennan Law Firm

Michael Brennan 67 Live Oak Avenue, Suite 105 Arcadia, CA 91006 (626) 294-0500 mike@mbrennanlaw.com

See the Advertisers Index on Page 60 for the location of our ad.

Brixton Protective Services Inc

Raymond Garcia 2323 West Lincoln Avenue, 137 Anaheim, CA 92801 (949) 619-6044 ray@brixtonprotective.com

Buffalo Maintenance, Inc.

Frank Alvarez 6861 Stanton Ave., Suite G Buena Park, CA 90621 (714) 956-8371 www.buffalomaintenance.com

See the Advertisers Index on Page 60 for the location of our ad.

California Bath Restoration

Carly Camacho

1920 E. Warner Ave., Suite 3P Santa Ana, CA 92705 (949) 263-0779

ccamacho@calbath.com

Complete kitchen and bath restoration and refinishing company.

California Rooter & Plumbing

Mr. Mark Fowler 1905 E. Deere Ave. Santa Ana, CA 92705 (949) 222-2202

Plumbing and drain cleaning services. See the Advertisers Index on Page 60 for the location of our ad.

California Safety Agency

Darrell Cowan 8932 Katella, Suite 108 Anaheim, CA 92804 (866) 996-6990 dcowan@csapatrol.com — www.csapatrol.com

CAMP Construction Services

Ronni Anthony 15139 South Post Oak Rd. Houston, TX 77053 (713) 413-2267

ranthony@campconstruction.com

CBRE Multifamily SoCal – Dan Blackwell & Team

Daniel Blackwell 3501 Jamboree Road, Suite 100 Newport Beach, CA 92660 (949) 307-8319

dan.blackwell@cbre.com — www.cbre.com/invocmultifamily Orange County multifamily investment property sales and 1031 exchanges. See the Advertisers Index on Page 60 for the location of our ad.

CFG Investments, Inc.

Stephen Meyer 17220 Newhope Street Fountain Valley, CA 92708 (714) 557-1430 steve@cfginvestments.com — www.cfginvestments.com

Charles Taylor Enironmental

Kellie Vazquez 1011 Birchcrest Ave Brea, CA 92821 (657)286-9575 kellie.vazquez@charlestaylor.com

Chase Multifamily Lending

3 Park Plaza, Suite 1000 Irvine, CA 92614 (866) 937-7199 www.chase.com/mfl Citiguard, Inc.

Michael Steel 22736 Vanowen Street, #300 West Hills, CA 91307 (747) 251-1182

Michael@Citiguardinc.com

Citizens Business Bank

Michael Duran 2650 E Imperial Hwy Brea, CA 92821 (714) 996-8150 mduran@cbbank.com — http://www.cbbank.com

CitySide Networks, LLC

Mike Gourzis

100 Spectrum Center Drive, Suite 500 Irvine, CA 92618 (833) 318-4646 mike.gourzis@citysidefiber.com

Clarion Management, Inc. 101 Pacifica, #260 Irvine, CA 92618 (949)383-4762

bmoody@clarionmgmt.com

Cloudastructure

Jessica Tabor 150 Southeast 2nd Avenue Miami, FL 33131 (619) 357-1362

jess@cloudastructure.com — https://www.cloudastructure.com/

Colliers International

Pat Swanson 3 Park Plaza, Ste 1200 Irvine, CA 92614 (949) 724-5564 pat.swanson@colliers.com

Consensys Property Management Company

Laurel Dial 1380 S. Anaheim Blvd Anaheim, CA 92805 (714) 772-4400

laureld@consensyspm.com — www.consensyspm.com

CORT Furniture Rental

Carleen Martin 8484 Wilshire Boulevard Suite A Beverly Hills, CA 90211-3227 (949) 852-0711

Carleen.Martin@cort.com — www.cort.com

Cox Communications

Alicia Gray 27121 Towne Centre Dr, Suite 125 Foothill Ranch, CA 92610 (949) 563-8163

alicia.gray@cox.com

Supplier Contact Index — continued on page

Supplier Contact Index — continued from page 48

Crank Waterproofing

Rocky Glover

134 Commercial Way

Costa Mesa, CA 92627 (949) 374-2628

info@crankdeckandroof.com

Crest Insurance

Cameron Stewart

3636 Nobel Drive, Suite 400 San Diego, CA 92120 (858) 547-1128

cstewart@crestins.com

http://www.crestins.com

Crown Building Services Inc.

Jason Maslach

548 Malloy Ct. Corona, CA 92878 (714) 694-1007

jason@crownservicesinc.com – www.crownservicesinc.com

Deans & Homer, Renter’s Insurance

Debbie Halverson

110 E. Wilson Ave., Suite 102 Fullerton, CA 92832 (800) 345-2054

debbieh@deanshomer.com — www.InsureYourStuff.com

Deck Diagnostics

Ronald White 17341 Irvine Boulevard, Suite 200 Tustin, CA 92780 (714)502-9029

hdc.canfixit@gmail.com

Deck Inspectors Inc.

David Mazor

2029 Verdugo Rd. #156 Montrose, CA 91020-1626 (888) 224-0489

Deck-Inspector@deckinspectors.com

Dedicated Transportation Services

Richard Rodrigues 13700 Harbor Blvd., Suite B Garden Grove, CA 92843 (714) 371-3034

richthetowguy@yahoo.com

www.dedicatedtransportationservices.com

Dick Wardlow Insurance Brokers

Matt Wardlow

233 High Street Moorpark, CA 93021 (805) 553-0505 x 320 mattw@wardlowinsurance.com — www.wardlowinsurance.com

Insurance brokers specializing in apartments and commercial property. Discount Appliance Guys

Frank Morales 2041 Rosecrans Avenue, Suite 363 El Segundo, CA 90245 (310) 955-7408

frank@discountapplianceguys.com

DM Smithco

Duane Van Handel

1940 W. Orangewood Ave., Suite 201 Orange, CA 92868 (714) 456-9147 v456-9983

dvh@dmsmithco.com

Dryer Vent Wizard of Mission Viejo and Trabuco Canyon

Ronald West

29005 Consuelo Pl Mission Viejo, CA 92692 (949) 966-0303

rwest@dryerventwizard.com

Dunlap Property Group

Paul Dunlap

801 E. Chapman Avenue

Fullerton, CA 92831 (714) 879-0111

pdunlap@dpgre.com — www.dpgre.com

Dunn-Edwards Corporation

Jessica Seitz 1575 North Placentia Avenue Placentia, CA 92870-2333 (562) 760-9969

Jessica.Seitz@dunnedwards.com

Duringer Law Group, PLC

Mr. Stephen C. Duringer, Esq.

181 S. Old Springs Road, 2nd Floor Anaheim Hills, CA 92809 (714) 279-1100, (800) 829-6994 toll free

Specializes in landlord/tenant law, debt collection, eviction.

Effortless Ads

Madeline Nash

209 Cornwall Street Northwest Leesburg, VA 20176 (214) 952-9862 madeline@effortlessads.com

Electric Medics

Mike Parks

28052 Camino Capistrano, 105 Mission Viejo, CA 92677 (949) 462-9200 electricmedics@gmail.com

EmpireWorks Reconstruction and Painting

Chet Oshiro 1682 Langley Ave. Irvine, CA 92614 (888) 278-8200 coshiro@empireworks.com — www.empireworks.com

Entrata

Kristin Teale

4205 Chapel Ridge Road Lehi, UT 84043 (801) 735-6988 kteale@entrata.com

Everline Coatings and Services—S Orange Co

Srinivas Hanumansetty

23111 Antonio Parkway Suite 200 Rancho Santa Margarita, CA 92688 (949) 216-8368 srinivas@everlinecoatings.com https://everlinecoatings.com/us/southern-orange-county/ Expressions Home Gallery

Sherri Galusha

17138 Von Karman Ave Irvine, CA 92614 (949) 271-2085 srgalusha@morsco.com

Major appliances for apartments.

EZ Drain & Plumbing

Stacie Fluhrer 6709 Washington Ave, #944 Whittier, CA 90601 (714) 640-0699

ezdrainandplumbing@gmail.com

See the Advertisers Index on Page 60 for the location of our ad. Fairgrove Property Management

Marco Vartanian — mvartanian@fairgrovepm.com 2355 Main Street, Suite 120 Irvine, CA 92614 (714) 541-0288

info@fairgrovepm.com — https://fairgrovepm.com/ Farmer’s Insurance — Theresa Simes Agency

Terri Simes

17155 Newhope Street #F Fountain Valley, CA 92708 (714) 966-3000

tsimes@farmersagent.com — www.farmersagent.com/tsimes Insurance for apartments, business, auto, home, life, etc.

See the Advertisers Index on Page 60 for the location of our ad.

FIRST ONSITE Restoration

Amit Gandhi 1275 North Grove Street Anaheim, CA 92806 (619) 537-9499

amit.gandhi@firstonsite.com — https://firstonsite.com/

Fisher & Phillips

2050 Main Street, Suite 100 Irvine, CA 92614 (949) 851-2424

cbaran@laborlawyers.com

FPK Security

Steve Flamm P.O. Box 55597

Valencia, CA 91355 (800) 459-4068

stevef@fpksecurity.com — www.fpksecurity.com

Gale Force Property Maintenance Inc.

Marisa Thompson 31915 Rancho California Rd, Ste. 200-401 Temecula, CA 92596 (951) 225-5019 marisa@galeforcepm.com

Gatewise

Joseph Knaack 2900 Weslayan Street Houston, AZ 85013 (714) 277-2586 joseph@gatewise.com

Genesis Bank

Lauren DiBiase 4675 MacArthur Ct Suite 1600 Newport Beach, CA 92660 (949) 273-1226 ldibiase@mygenesisbank.com

Gerhard Electric

Mark Gerhard—mark@gerhardelectric.com 22961 La Cadena Drive Laguna Hills, CA 92653 (949) 951-0490 service@gerhardelectric.com

Gogo Cabinets

Warren Chong 1726 Tyler Avenue South El Monte, CA 91733-3430 (626)328-6071 w.chong@gogocabinet.com

Google Fiber

Carol Luong 19510 Jamboree Road Google Building FAIR Irvine, CA 92612 (949) 800-1346 luongcarol@google.com

GoPowerEV

Rachel Corn 9211 Harlow Avenue Los Angeles, CA 90034 (781) 264-3696 rachel.corn@gmail.com

Gorman & Associates, Inc.

Timothy Gorman 272 South Poplar Avenue Unit 101 Brea, CA 92821-5587 (714) 932-9673 gormantim@att.net

See the Advertisers Index on Page 60 for the location of our ad. Green Home Solutions TrueEnviro

James Armendariz 20984 Bake Pkwy, Ste 100 Lake Forest, CA 92630 (909) 238-4169 socal@trueenviro.com

GreenMarbles

Andrew Gulick 3419 Via Lido, Suite 388 Newport Beach, CA 92663-3908 (866) 442-7012 andrew.gulick@greenmarbles.com https://greenmarbles.com

With the new Livable Pro, Housing Providers of any size can bill back Residents for master-billed utilities and amenities.

WATER/SEWER PEST CONTROL

LANDSCAPING TRASH

The FIRST DIY solution to recover masterbilled utilities, Livable’s new Pro platform lets Housing Providers and Property Managers divide utility bills using occupancy, square footage or by unit. Don’t worry - we still offer Billing Automation for larger management companies!

 Billing transparency

 Manager & Resident portals

 Free setup

 No unit minimums HIGHLIGHTS:

Guardian Roofs by Sudduth Construction Inc.

Helen Tredo

1010 N. Batavia St., Suite F Orange, CA 92867 (714) 633-3619

guardianroofsbookkeeping@gmail.com — www.guardianroofs.com

Roofing systems for residential and commercial property for over 30 years. See the Advertisers Index on Page 60 for the location of our ad.

H2O Heating Pros, Inc.

Tim Caufield — timcaufield@h2oheatingpros.com

P.O. Box 91

Menifee, CA 92586 (951) 405-0015

email@h2oheatingpros.com — www.h2oheatingpros.com

HMWC, CPAs & Business Advisors

David Eisenman

17501 17th St., Suite 100

Tustin, CA 92780 (714) 505-9000

david@hmwccpa.com

HMWC, CPAs & Business Advisors

David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000

david@hmwccpa.com

Homewell Insurance Services Inc

Ryan Brewart 4150 Concours Street, Suite 260 Ontario, CA 91764-5913 (909) 509-8103

Ryan@homewellins.com

Ingersoll Rand

Jesse Estrada 11927 Ottawa Pl. #90 Chino, CA 91710 (909) 306-9390 jesse.estrada@irco.com

Insurance Solutions of America

Coleen Badawi 7365 Carnelian Street STE 201 Rancho Cucamonga, CA 91730 (909) 942-9946 coleen@isaagent.us

Intellirent

Cassandra Joachim 632 Commercial Street, 5th Floor San Francisco, CA 94111 (415) 849-4400 info@myintellirent.com

Intersolutions — Property Management Staffing

Specialists

Laura Aliberti 17762 Manchester Avenue Irvine, CA 92614-6649 (858) 367-5998 laliberti@intersolutions.com - www.intersolutions.com

Investing in The OC

Mercedes Shaffer 1200 Newport Center Drive Newport Beach, CA 92660 (714) 330-9999

InvestingInTheOC@gmail.com — http://investingintheoc.com

Ironwood Plumbing, Inc.

Carl Ludwig 101 S. Kraemer Blvd., Suite 100 Placentia, CA 92870 (877) 484-7575 carl@ironwoodplumbing.com — www.ironwoodplumbing.com

ISU — The Olson Duncan Agency

Jim Kinmartin

25550 Hawthorne Blvd #203 Torrance, CA 90505 (310) 373-6441 jim@olsonduncan.com — www.olsonduncan.com

Independent insurance brokerage representing commercial building owners and operators.

JLE Property Management

Denise Arredondo

700 West 1st Street, Suite 12 Tustin, CA 92780 (714) 778-0480 www.jle1.com — denise@jle1.com

See the Advertisers Index on Page 60 for the location of our ad.

Junk King Orange County/Anaheim

Lee Turrini 9272 Jeronimo Rd, Suite 108 Irvine, CA 92618 (949)677-1132

Leeturrini@junk-king.com

Kairos Investment Management Company

Jon Needell 30242 Esperanza Rancho Santa Margarita, CA 92688 (949) 709-8888 jneedell@kimc.com — www.kimc.com

Kay Properties & Investments Company

Patricia Aballe 21515 Hawthorne Blvd, 360 Torrance, CA 90503 (855) 899-4597 info@kpi1031.com

See the Advertisers Index on Page 60 for the location of our ad.

KD Electric Company

Derrick Laughlin

17071 E. Imperial Hwy., Suite A6 Yorba Linda, CA 92886 (714) 223-2700

derrick@kdelectric.com — www.kdelectric.com

Electrical wiring & installation for remodels, tenant improvements, new constructions & additions.

Kimball, Tirey & St. John LLP

Michael Chen

2040 Main St., Suite 500 Irvine, CA 92614 (949) 476-5585

Michael.Chen@kts-law.com

KJ Carpet Wholesale

Chris Yi PO Box 369 Walnut, CA 91788 (909) 455-0180

AR@kj-carpet.com

Kustum Kunstrukshun

Jonathan Muller 7611 Volga Drive, 1 Huntington Beach, CA 92647 (562)370-6080

josh@kustumk.com—https://kustumk.com/

L’Abri Management, Inc.

8141 E. Second Street, Suite 300 Downey, CA 90241 (714) 826-9972

www.labri-inc.com

Full service property management provider for 16+ units.

LA Hydro-Jet & Rooter Service, Inc.

Dan Baldwin 10639 Wixom St Sun Valley, CA 91352 (800) 750-4426

dbaldwin@lahydrojet.com

Laguna Lighting

Sibyl Margaretis 22732 Granite Way, Suite A Laguna Hills, CA 92653 (949) 804-8973

lls@lagunalighting.org

See the Advertisers Index on Page 60 for the location of our ad.

LaundryUp

Howard Lee

1070 N. State College Blvd. Anaheim, CA 92806 (714) 533-7835 hmlee_vp@yahoo.com — www.laundryup.com

Livable

Daniel Sharabi PO Box 475852 San Francisco, CA 94147 (877) 789-6027 comesave@livable.com — www.livable.com

See the Advertisers Index on Page 60 for the location of our ad.

Lloyd Pest Control

David Hinrichs

1331 Morena Blvd, #300 San Diego, CA 92110 (619) 843-6369

david.hinrichs@lloydpest.com

LordCap Green

Jessica Collins

14 Wall Street, Ste 1720 New York, NY 10005 (212) 400-7142

team@lordcapgreen.com — https://www.lordcapgreen.com

Loss Prevention Systems, Inc.

Eric Straub

43234 Business Park Dr., #101 Temecula, CA 92590 (888) 266-5677 eric_straub@2noloss.com

Luminous

Joel Duchesne

2911 1/2 Hewitt Ave., Suite 8 Everett, WA 98201 (866) 387-7275

help@luminousresidential.com

Milgard Windows & Doors

Mike Mills

26879 Diaz Road Temecula, CA 92590 (951) 536-0275 mikemills@milgard.com — http://milgard.com

MirrorMate Frames

Dustin Murphy

9317 Monroe Road, Suite A Charlotte, NC 28270 (704) 390-7374 dustin@mirrormate.com

MJC Realty

Joel Carlson

3 Upper Newport Plaza Drive, First Floor Newport Beach, CA 92658 (714) 271-7322 joel@joelcarlson.com

Molly Maid of Irvine, Saddleback and Temecula Valley

Scott Sims

20984 Bake Parkway #102 Lake Forest, CA 92630 (949) 367-8000 x 2 scott.sims@mollymaid.com www.mollymaid.com/irvine-saddleback-valley/

Supplier Contact Index — continued on page 54

Supplier Contact Index —

from page 53

Moore Replacements

Mike Moore

1525 W MacArthur Blvd, Unit 16 Costa Mesa, CA 92626 (714) 963-0505

mike@moorereplacements.com

Monument Roofing

Aaron Martin

625 W. Katella Ave. #29 Orange, CA 92867 (714) 538-3330

customerservice@mccarthyroofing.com

See the Advertisers Index on Page 76 for the location of our ad.

Morgan Skendarian Investment Real Estate Group

4590 Mac Arthur Blvd., Suite 260 Newport Beach, CA 92660 (949) 251.8800

md@morganskenderian.com

MRI Software

Mary Greene

28925 Fountain Parkway Solon, OH 44139-4356 (714) 403-3622

mary.greene@mrisoftware.com — http://www.checkpointid.com

Multifamily Utility Company

Denise Deverelle—ddeverelle@multifamilyutility.com PO Box 86531

San Diego, CA 92138 (800) 266-0968

sales@multifamilyutility.com

Team Services

Teresa Manzano Mendoza 17321 Irvine Blvd, #205 Tustin, CA 92780 (714) 213-8841

teresa@multiteam.net — www.multiteamservices.com

National Credit Systems

Gordon Marshall 1775 The Exchange SE Suite 300 Marietta, GA 30339 (800) 515-6858

gmarshall@nationalcreditsystems.com

National Service Company

Anel Burgin 845 N Commerce St Orange, CA 92867 (714) 633-1811

ab_national@yahoo.com — www.apartmentlaundry.com

See the Advertisers Index on Page 60 for the location of our ad. Navion Insurance Associates, Inc

Shawntae Stewart 23001 La Palma Avenue, Ste 120 Yorba Linda, CA 92887 (714) 202-4711

sstewart@navionins.com — www.navionins.com

Newman Windows and Doors

Ruthie Vaughn 6110 Yarrow Drive Carlsbad, CA 92011 (760) 438-8080 ruthiev@newmanwindows.com

Newmeyer & Dillion, LLP

Rondi Walsh

895 Dove Street, 5th Floor

Newport Beach, CA 92660 (949) 854-7000 rondi.walsh@ndlf.com

New York Life

Kimberly Lucas 3711 Calle Casino San Clemente, CA 92673 (949) 244-5459 kalucas@ft.newyorklife.com

NFP Property & Casualty

Eric R. Marrs, CIC, CRM, Vice President 1551 Tustin Avenue, Suite 500 Santa Ana, CA 92705 (714) 617-2446

eric.r.marrs@nfp.com — www.nfp.com Commercial, Personal & Health Insurance.

NPM Staffing an InterSolutions Company

Laura Aliberti

2400 East Katella Ave., Suite 800 Anaheim, CA 92806 (949) 307-1595 laliberti@npmstaffing.com — www.npmstaffing.com

OC Professional Maintenance Team

Jennifer Barragan 1180 W. Ball Rd. #9134 Anaheim, CA 92812 (714) 583-8633 info@ocproteam.com

See the Advertisers Index on Page 60 for the location of our ad.

Oliver Mahon Asphalt

Michelle Hogge 182 Wells Place Costa Mesa, CA 92627 (949) 548-6398 admin@olivermahon.com

One Call Restoration

Anthony Nocera 1240 S Wright Street Santa Ana, CA 92705 (562) 824-1234 tony@onecallsm.com

One Structural — Balcony1 • Retrofit1 • ADU1

Helen Fower 19326 Ventura Boulevard, Suite 201 Los Angeles, CA 91356 (818) 996-6245 helen@retrofit1.com

Optimum Seismic, Inc.

Ali Sahabi 5508 S. Santa Fe Ave. Vernon, CA 90058 (323) 605-0000 asahabi@optimumseismic.com — www.optimumseismic.com

See the Advertisers Index on Page 60 for the location of our ad.

Orange County Property Management

Eric Reichert 17951 Lyons Circle Huntington Beach, CA 92647-7167 (714) 840-1700 eric@ocmgmt.com — orangecountypropertymanagement.com

Orion DCP Inc.

Yathrib Heredia 117 North Bewley Street Santa Ana, CA 92703 (949) 306-3995 Yheredia@Oriondcp.com

Pacific Coast Commercial Pool Service

Roger Klump 5282 Acacia Ave Garden Grove, CA 92845 (714) 351-1881 rdklump@gmail.com

Pacific Environmental & Abatement Solutions Inc

Kristine Ramos

kristine@peasolutions.com P.O. Box 459 Surfside, CA 90743 (714)379-5029 info@peasolutions.com

Patio Guys

Joanna Solis 2907 Oak St Santa Ana, CA 92707 (800) 310-4897 commercial@patioguys.com

Pearlx

Phillip Forrester 1612 Cambridge Circle Charlottesville, VA 22903 (323) 863-8403 pf@pearlxinfra.com

Pfister

Jonna Slaybaugh 1935 Poncha Court Larkspur, CO 80118 (720)381-9307 Jonna.slaybaugh@spectrumbrands.com

Pipe Restoration Solutions, Inc

Chris Diaz

chris@prspipe.com 15510 Rockfield Blvd, Suite C100 Irvine, CA 92618 (800) 652-7604 info@prspipe.com https://www.piperestorationsolutions.com/

PK Security, Inc.

Steve Flamm P.O. Box 55597 Valencia, CA 91355 (800) 459-4068 stevef@fpksecurity.com

PRC Restoration

Freddy Rodriguez 23839 Banning Blvd Carson, CA 90745 (562) 490-6900 info@prcrestoration.com — www.prcrestoration.com

Precision Concrete Cutting

Aaron Anderson 650 S Grand Ave #108 Santa Ana, CA 92705 (760) 448-0979 aaron@pcctriphazardremoval.com — www.safesidewalks.com

Prendiville Insurance Agency

Angela Weiss 24661 Del Prado, Suite 3 Dana Point, CA 92629-2805 (949) 487-9696 angela@prendivilleagency.com

Prestige Construction and Renovation Services, Inc

Sam Elzein — selzein@prestigecrs.com

2600 Newport Boulevard, Suite 114 Newport Beach, CA 92663 (951) 314-5457 support@prestigecrs.com

ProActive Realty Investments

Rita Aguila

1913 E. 17th Street, Suite 217 Santa Ana, CA 92705 (714) 541-3138 rita@proactiveri.com — www.proactiveri.com Property Management Multifamily & Single Homes, Real Estate Sales.

Supplier Contact Index —

continued from page 54

Professional Towing LLC

Alberto Castellanos

593 North Batavia Street Orange, CA 92868-1218 (714) 616-0290

dispatch@albertostowing.com

Promaxima Strength & Conditioning

Lesley Ward 5310 Ashbrook Drive Houston, TX 77081 (979) 946-6889

lward@promaxima.com — www.promaxima.com

PWS Laundry / Alliance

John Endahl

12020 Garfield Ave South Gate, CA 90280 (323) 721-8832

jendahl@pswlaundry.com — www.pwslaundrywest.com

PyroComm Systems, Inc.

Jake Tirabassi 15215 Alton Parkway, #200 Irvine, CA 92618 (949) 386-0798

jaket@itredrock.com

Qwikkit

Jennifer Mau tradeshows@Qwikkit.com 7350 Langfield Road Houston, TX 77092 (713) 540-3205

j.mau@qwikkit.com

R&B Wholesale Distributors, Inc.

David Rhodes

2350 S. Milliken Ontario, CA 91761 (909) 230-5400

drhodes@rbdist.com — www.rbdist.com

See the Advertisers Index on Page 60 for the location of our ad.

RCS Construction Management

Bill Rupert 9114 Adams Ave 340 Huntington Beach, CA 92646 (310) 667-2829 info@rcs-cm.com

Real Floors

Delia Chamberlain—delia.chamberlain@realfloors.com 560 Webb Industrial Dr Marietta, GA 30062 (810)444-1550 jessica.mcconnell@realfloors.com

Reliant Parking Solutions, LLC

Kevin Wexler PO Box 13004 Carlsbad, CA 92013 (760) 494-0938 info@reliantparking.com

Rentler

Barton Strawn

200 Civic Center Drive, Suite 150 Sandy, UT 84070 (888) 222-1009

www.rentler.com/partner/aaoc — membership@rentler.com

Rently

Zach Goulhiane

6300 Wilshire Boulevard, Suite 620 Los Angeles, CA 90048 (323) 375-5778

zach@rently.com

Rent.

Laura Lemansky

950 East Paces Ferry Road NE, Suite 2600 Atlanta, GA 30326 (949) 943-5177 llemansky@rent.com - www.rent.com

Repipe Specialists, Inc

Daniel Johnston

245 East Olive Ave, 5th Floor Burbank, CA 91502 (703) 801-8269 daniel.johnston@repipespecialists.com

Resident IQ

Angela Mackey — angela.mackey@residentiq.com

2035 Lakeside Centre Way Suite 250 Knoxville, TN 379220 (949) 698-3662 sales@residentiq.com

REVS (Refuel Electric Vehicle Solutions)

David Aaronson

3753 Nottingham St Houston, TX 77005 (713) 927-1693 daaronson@refuelevs.com — www.refuelevs.com

Reynolds Realty Advisors

Elizabeth Reynolds

3900 E Miraloma Ave, Suite H Anaheim CA, 92806 (866) 613-7772

Elizabeth@ReynoldsRealtyAdvisors.com www.ReynoldsRealtyAdvisors.com

Roberts Management & Investments

Ray Roberts 3532 Katella Ave, Suite 111 Los Alamitos, CA 90720 (562) 430-3588

See the Advertisers Index on Page 60 for the location of our ad.

Roto Rooter Service Company

Jacob Coe 1501 Railroad Street Corona, CA 92878 (714) 666-1665 jacob.coe@rrsc.com

S-Team Turn Overs

Carlos Mercado 2030 East 4th Street Santa Ana, CA 92705 (310) 986-1522 cmercado@steamoc.com

S.E. Electrical Service Inc.

Sam Edalati 6282 Abraham Avenue Westminster, CA 92683 (714) 448-6252 seelectricoc@verizon.net

Satellite Management Company

Paul Conzelman 1010 E Chestnut Ave Santa Ana, CA 92701 714) 558-2411 ext 124 pconzelman@satellitemanagement.com

Schluter Systems

Mary Yocum 15 Nantucket Lane Aliso Viejo, CA 92656 (714) 329-0355 myocum@schluter.com

Service 1st

Sergio Sanchos 2510 N. Grand Santa Ana, CA 92705 (714)573-2251 ssancho@service-1st.com — http://www.service-1st.com

Service First Restoration Inc

Christian Rovsek 23192 Verdugo Dr, Suite D Laguna Hills, CA 92653 (855)883-4778 accounting@callservicefirst.com — www.callservicefirst.com

Shanon Ohmann Real Estate Group

Shanon Ohmann

28361 Lakewood Drive Laguna Niguel, CA 92677 (949) 309-1244 Shanonohmann@gmail.com

Signal of OC/SD

Gilbert Holguin

2140 West Chapman Avenue Suite #250 Orange, CA 92868 (714) 715-2157 gholguin@teamsignal.com — https://www.teamsignal.com/

S M Painting Corp.

Salvador Munguia

417 S. Associated Rd. #212 Brea, CA 92821 smpaintscheduling@gmail.com

Snappt Inc.

Daniel Cooper 6100 Wilshire Boulevard Los Angeles, CA 90048 (714) 812-2340 dcooper@snappt.com — www.snappt.com

South Coast Deck Inspections

Michael Malki 1095 N. Main St. Suite Q Orange, CA 92867 (657) 707-9127 admin@southcoastdeck.com — southcoastdeckinspections.com

South Coast Real Estate & Property Management 1927 Harbor Blvd., #370 Costa Mesa, CA 92627 (800) 541-1962 paul@southcoastrealestatebroker.com

Southern California Edison-Multi Family Program

Mary Finn Parker 1515 Walnut Grove Ave Rosemead, CA 91770 (714) 307-5274

mary.finn@sce.com — www.sce.com

Spicer Mechanical

Chad Hegreberg 1210 N. Jefferson #K, Anaheim, CA 92807 (714) 279-9100 chadh@spicermechanical.com — www.spicermechanical.com

Strategic Sanitation Services

Eric Lenning 25801 Obrero Drive #11 Mission Viejo, CA 92691 (877) 271-7909 ericl@wasteoptimize.com

Sunwest Bank

Lesley Wright 2050 Main Street Irvine, CA 92614 (714)730-4437 lwright@sunwestbank.com

SVN / Vanguard — Cameron Irons

Cameron Irons 120 W. 5th Street #210 Santa Ana, CA 92701 (714) 446-0600 cirons@svn.com — www.svnvanguard.com

See the Advertisers Index on Page 60 for the location of our ad.

Synergy Companies

Douglas Price

90 Business Park Drive Perris, CA 92571 (951)443-6151

Doug.Price@synergycompanies.com

TAG / AMS, Inc.

Rick Denver 10572 Chestnut Street Los Alamitos, CA 90720 (562) 280-0177 rickdenver@tagams.com

TASORO

Annie Bing

14107 Brighton Ave

Gardena, CA 90249 (714) 925-0598

ab@tasoroproducts.com — https://tasoroproducts.com/

Tax & Financial Group

Justin Hess

4001 MacArthur Blvd. 3rd Floor

Newport Beach, CA 92660 (949) 223-8434

justin.hess@tfgroup.com

The Door & Window Company

Elsa Pizana

1529 W. Alton Avenue

Santa Ana, CA 92704 (714) 754-4085

elsa@thedoorandwindow.com

TheGuarantors

Alexandra Nazaire

1 World Trade Center

New York, NY 10007 (212) 266-0020 associations@theguarantors.com — success@theguarantors.com

The Junkluggers of Orange County

Kyle Mussche 1135 West Katella Avenue

Orange, CA 92867 (714) 493-7625

kyle.mussche@junkluggers.com

The Liberty Group

Carrie Floyd 11801 Pierce Street, Suite 200 Riverside, CA 92505 (951) 744-0057

carrief@thelibertygroup.com — www.thelibertygroup.com

The Management Works

Chip Robinson 1303 Avocado Ave #260 Newport Beach, CA 92660 (949) 644-2063

www.mgtworks.com

We provide apartment property management in Southern California.

The Mogharebi Group

Brett Bayless 28 Crestview Drive Rancho Santa Margarita, CA 92688 (949) 887-2465

Brett.bayless@mogharebi.com

Titanium Restoration Services Company

Victor Martinez

P.O. Box 4584 Anaheim, CA 92801 (714) 290-5875

titaniumrestoration@gmail.com

TO’ and MO’ Towing

Robert Heer

518 N. Poinsettia Ave. Santa Ana, CA 92701 (714) 543-0879

rchjr@pacbell.net

Towing company with 4 locations in Orange County. Torrey Pines Bank

Patrick Davern 600 Anton Boulevard Costa Mesa, California 92626 (213) 362-5288

pdavern@torreypinesbank.com

Total Rooter & Plumbing

Steve Whittiker

2408 West Avenue Fullerton, CA 92833-3138 (714) 715-3315

totalbfrp@gmail.com

See the Advertisers Index on Page 60 for the location of our ad.

Urban Surfaces

Brandon Cutler 2380 Railroad Street, Building 101 Corona, CA 92878 (951) 223-4645 brandon.c@urbansurfaces.com — www.urbansurfaces.com

USGI — Upland Group

William Estela

2390 E. Orangewood Avenue #520 Anaheim, CA 92806 (855) 787-5263

westela@usg.org — www.usg.org

Valet Living

Briana Sellers

100 South Ashley Drive, Suite 700 Tampa, FL 33602 (813) 248-1327

briana.sellers@valetliving.com — www.valetliving.com

Vesync

Chao Wang 1065 N. Pacificenter Dr, Suite 410

Wesierski & Zurek LLP, Lawyers

Thomas B Cummings Esq.

1 Corporate Park Dr, Fl 2 Irvine, CA 92606 (949) 975-1000 tcummings@wzllp.com — www.wzllp.com

Defense of Landlord/Tenant, Premises Liability and Employment Matters.

West Coast Drywall & Paint

Aaron Fernandez 1610 W. Linden Avenue Riverside, CA 92507 (951) 778-3592 aaron.fernandez@wcdp.com

WICR Waterproofing & Decking

901 E. Taquitz Canyon Way, Suite A105 Palm Springs, CA 92262 (888) 388-9427 sean@wicr.net

Yardi Systems Inc.

Brigitta Eggelston 430 S Fairview Ave