September 2024 Apartment News Magazine by Apartment Association of Orange County

Apartment News

CALENDAR OF EVENTS

OCTOBER

1 - Domestic Violence in the Rental Community

Tuesday, 10–11 am, Online

2 - CRHP (Fall) #4

Wednesday, 8:30–11:30 am, Online

3 - Estate & Legacy Planning Series: Class #4

Thursday, 6–9 pm, Online

9 - CRHP (Fall) #5

Wednesday, 8:30–11:30 am, Online

9 - General Membership Meeting

Wednesday, 7–8:30 pm, sanTa ana elks lOdge, see page 5

10 - Fair Housing Certification Training

Thursday, 9 am–12 pm, Online, see page 36

10 - Estate & Legacy Planning Series: Class #5

Thursday, 6–9 pm, Online

15 - Board of Directors Meeting

Tuesday, 6 pm, Online

16 - CRHP (Fall) #6

Wednesday, 8:30–11:30 am, Online

17 - Detect Fraud, Decrease Evictions

Thursday, 10–11 am, Online, see page 21

17 - Estate & Legacy Planning Series: Class #6

Thursday, 6–9 pm, Online

18 - Energy Efficiency & Utility Rebate Opportunities

Friday, 11 am–12 pm, Online

22 - Sexual Harassment Prevention Training

Tuesday, 9–11 am, Online, see page 38

23 - CRHP (Fall) #7

Wednesday, 8:30–11:30 am, Online

- Lunchtime Learning

Thursday, 12–1 pm, Online

24 - Estate & Legacy Planning Series: Class #7

Thursday, 6–9 pm, Online

28 - SB 721 Balcony & Deck Inspection

mOnday, 1–2 pm, Online

Apartment News

30 - CRHP (Fall) #8

Wednesday, 8:30–11:30 am, Online

31 - Estate & Legacy Planning Series: Class #8

Thursday, 6–9 pm, Online

NOVEMBER

4 - Welcome Home OC

mOnday, 10–11 am, Online

5 - Advanced Apartment Maintenance & Repair Series (Week 1)

Tuesday, 9 am–1 pm, BuFFalO mainTenance, Buena park

6 - CRHP (Fall) #9

Wednesday, 8:30–11:30 am, Online

7 - Estate & Legacy Planning Series: Class #9

Thursday, 6–9 pm, Online

12 - Advanced Apartment Maintenance & Repair Series (Week 2)

Tuesday, 9 am–1 pm, BuFFalO mainTenance, Buena park

13 - CRHP (Fall) #10

Wednesday, 8:30–11:30 am, Online

13 - Working Through Work Orders

Wednesday, 12–5 pm, aaOc OFFice

14 - Tax Deductibility Strategies for Smaller Landlords

Thursday, 10–11 am, Online

14 - Estate & Legacy Planning Series: Class #10

Thursday, 6–9 pm, Online

19 - Advanced Apartment Maintenance & Repair Series (Week 3)

Tuesday, 9 am–1 pm, BuFFalO mainTenance, Buena park

19 - Board of Directors Meeting

Tuesday, 6 pm, Online

20 - CRHP (Fall) #11

Wednesday, 8:30–11:30 am, Online

26 - Advanced Apartment Maintenance & Repair Series (Week 4)

Tuesday, 9 am–1 pm, BuFFalO mainTenance, Buena park

28 - Thanksgiving Day

Thursday, OFFice clOsed

29 - Thanksgiving Holiday

Friday, OFFice clOsed

The Resources You Want — The Representation You Need — Since 1961

Published by the Orange County Multi-Housing Service Corporation, a subsidiary of the Apartment Association of Orange County.

1601 E. Orangewood Avenue, Suite 125, Anaheim, CA 92805 (714) 245-9500 • www.aaoc.com

n Executive Director – David J. Cordero

n Editor in Chief – David J. Cordero

n Advertising & Sales Director – Debbie M. DiBernardo

n Design & Production – Dave Moeller/Graphic Angles

n Printing – Sundance Press

The contents of the Orange County Apartment News may not be reproduced without written permission. The opinions expressed in any article in the Orange County Apartment News are those of the author and do not necessarily reflect the viewpoint of the Apartment Association of Orange County or Apartment News

This publication is designed to provide accurate and authoritative information in regard to the subject manner covered. It is provided with the understanding that the publisher

is not engaged in rendering legal, accounting or other professional service. If legal service or other expert assistance is required, the services of a competent person should be sought. Publisher disclaims any liability for published articles, typographical errors, production errors or the accuracy of information provided herein. While Orange County Apartment News makes efforts to ensure the accuracy of information provided herein, publication of advertisements does not constitute any endorsement or recommendation, expressed or implied, of the advertiser or any products or services offered. We reserve the right to reject any advertising or editorial copy. NOTE: Unless stated otherwise permission to reprint magazine articles is granted on the condition that full credits are given to the author or to other sources and to Apartment News

MISSION STATEMENT

To promote, protect and enhance the rental housing industry by providing programs and services that enable our members to operate successfully, and by supporting our members’ interests legislatively in order to preserve private property rights.

BOARD OF DIRECTORS

Officers

n President John Tomlinson

n First Vice President

n Second Vice President Denise Arredondo

n Vice President

Legislative Council Amy Fylling

n Treasurer Laurel Dial

n Secretary Julia Araiza

n Sergeant at Arms Stefanie Koslosky

n Immediate Past President Frank Alvarez

Directors

n Christine Baran n Rick Roshan

n Alan Dauger

n Craig Kirkpatrick

Directors Emeriti

n Ronald Berg n Stephen C. Duringer

n Vicki Binford n Jerry L’Ecuyer

n David A. Cossaboom n Nick Lieberman

n Nicholas Dunlap n Edward Masterson

Improving and Enhancing Your Skill Set

As I turn yet another page in the calendar of my life, I’ve become more and more focused on the need to continue to refresh, sharpen, and enhance one’s skills, perspective, and knowledge.

“John, if you’re not learning something new every day, no matter how small, you’re not growing,” a long-time family friend, mentor, and life coach, Judge Edward J. Guirado, who started his life in the oil fields in Signal Hill,

BONA FIDE MORTGAGE

Brea and Whittier as a wildcatter with my grandfather, Francis Tomlinson, once told me.

This past week, I completed my first semester at Pepperdine University’s Caruso School of Law’s groundbreaking Masters of Laws LLM in Dispute Resolution program.

And they say you can’t teach an old dog new tricks!

We at AAOC are committed to providing access and opportunity for

innovative and adaptive growth. It is important to take a moment to thank past president Frank Alvarez and Education Committee staff liaison, Sandy Gimpelson, for their tireless efforts to bring you the latest and best industry-related educational offerings.

As a member of our association, I cannot encourage you enough to take advantage of the variety of educational opportunities at your fingertips to help you improve and enhance your skill set. For instance, we offer programs that range from hour-long commitments during the lunch hour to national certifications & designations offered through the NAA Education Institute. Please consult our website at aaoc.com for a complete listing of our current and upcoming education programs.

I challenge you, as Judge Guirado once challenged me.

“Learn something new every day.”

Carpe Diem!

Yours truly and respectfully,

John Tomlinson

Wednesday, October 9, 2024 • 7 p.m.

Working on Your Winter Preparation Check List

Changes Coming to Security Deposit Law in 2025

If there is one new state law that will clearly impact every residential rental, it is AB 2801 (Friedman), a bill that strengthens the security deposit law by adopting new certain guardrails. To cut to the chase, AB 2801:

• Establishes that a landlord may claim against the security deposit only in the amounts that are reasonably necessary;

• Establishes that claims against the tenant or the security deposit for work performed by a contractor, the landlord, or the agent of the landlord must be limited to a reasonable amount necessary to restore the premises back to the condition it was in at the inception of the tenancy, exclusive of ordinary wear and tear;

• Establishes that claims against the tenant or the security deposit for material or supplies must be limited to a reasonable amount necessary to restore the premises back to the

condition it was in at the inception of the tenancy, exclusive or ordinary wear and tear;

• Prohibits a landlord from requiring a tenant to pay for or assert a claim against the tenant or the security for, professional carpet cleaning or other professional cleaning services, unless reasonably necessary to return the premises to the condition it was in at the inception of tenancy, and once again—exclusive of ordinary wear and tear;

• Replaces the term “may not” with “shall not” in the provisions related to security deposit limits;

• Establishes that if an initial inspection is conducted as specified in the new law, at the time of the inspection of the premises do not contain tenant possessions that prevent the landlord from identifying repairs or cleanings due to the presence of those possessions, the

landlord is prohibited from using the security for items unidentified in the itemized statement based on the initial inspection;

• Provides that a landlord may still use the deposit for allowable deductions a that occur between completion of the initial inspection and when the possession of the unit returned to the landlord;

• Provides that a landlord may still use the deposit for allowable deductions not identified during the initial inspection due to the presence of the tenant’s possessions;

• Establishes that the initial inspection requirements, as provided, do not apply when a tenant is terminated because the tenant is guilty of unlawful detainer

• Establishes that for tenancies that begin on and after July 1, 2025, the landlord is required to take photographs of the unit immediately before or at the inception of the tenancy;

• Establishes that beginning April 1, 2025, the landlord shall take photographs of the premises within a reasonable time after repairs or cleanings for which the landlord is making a deduction or claim against the security deposit are completed;

• Establishes that if a deduction is made for repairs or cleanings, as allowed, that the landlord must

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Our Services Include:

• Evictions and collections

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provide photographs (or access to photographs) accompanied with a written explanation of the cost of the allowable repairs or cleanings;

• Provides that the landlord may provide the photographs to the tenant by mail, email, computer flash drive, or by providing a link where the tenant may view the photographs online. Note: the new law is silent how long the tenant has access to the photographs;

• Establishes that a landlord is not entitled to claim any amount of security if, in bad faith, they fail to comply with the requirements regarding return of the security deposit.

Here are some of the noteworthy issues to remember:

Given many of the new provisions in this law, everyone who is actively involved in renting housing will need

to change some of their renting procedures and policies. Many owners have taken photographs of the premises, but new policies and procedures that require documentation of actual costs of repairs and cleanings is new.

Additionally, up until AB 2801 becomes effective, some tenants argued that taking photographs during tenancy was an invasion of privacy unless they contractually agreed to it. This should not be the case with the provisions of AB 2801. Note that Assembly Member Friedman’s bill does not create an open license to take photographs of the premises during the period of occupancy. There are guardrails that owners and managers must follow. For example, a tenant that needs a repair or replacement of one or more components will not permit an owner or manager to take pictures of the entire premises as a rule.

In addition, AB 2801 does not specify how long an owner or agent must retain photographs. We would suggest

S.E. ELECTRICAL SERVICES,

that the photographs be retained for the entire period a tenant could try to legally dispute the deductions from the security deposit.

It is also noteworthy that the provisions of the new law introduce a new term which unquestionably will be before one or more courts. That new term limits a landlord to deduct from the security deposit the amount that is reasonably necessary to restore the premises back to its condition at the inception of tenancy, less ordinary wear and tear.

There are several changes to the security deposit law embodied in AB 2801. Please try to commit those changes to your business operations. If you have questions, please contact AAOC at 714.245.9500.

Ron Kingston is President of California Strategic Advisors and Legislative Advocate for the Apartment Association of Orange County. For questions regarding this article, please call AAOC at (714) 245-9500.

Conference Realignment Hits the Conventions?

How the landscape of politics is shifting

This year’s Republican and Democratic National Committee conventions were...different.

There was the usual spectacle of celebrities on both sides: Hulk Hogan, Lil’ Jon, Steve Kerr, Lee Greenwood...

Unions working with other unions to foster solidarity. Other interest groups coordinating with sub-interests and cross-over interests.

There were the usual “members of the other side that you’ve never heard of before,” speaking at the opponent’s convention. Mesa, Arizona Mayor John Giles, Dallas, Texas Mayor Eric Johnson...

But this year there was also a lot of what you wouldn’t expect— Billionaires speaking at the DNC— Oprah Winfrey and Illinois Governor J.B. Pritzker

Seeing this, one might ask—“What’s going on here? I’ve always thought the Democrats were the party of the ‘working man’—hence the donkey being their logo. The Republicans have always had the image of being the party of the wealthy.”

Well, these conventions did not reinforce that notion. However, it is something playing out all over the place.

Traditional alliances and partnerships are common in politics. The business community works with other business interests—Chambers of commerce working with regional business coalitions and industry organizations.

Look at the housing industry as an example—The apartment industry works with the REALTORS®, homebuilders, manufactured housing park owners, property managers, developers, and planners on a regular basis—as do the staff representatives of their respective industry associations.

This is to be expected, but in the current political climate that is not enough to be successful.

As more people look to advocacy through the lens of “special interests” and question the intent behind those efforts, wondering if they are, in fact, legitimate or self-serving, it is important to demonstrate that advocacy groups

Lil’ Jon performing at the Democratic National Convention

Dallas Mayor Eric Johnson (D) speaking at the Republican National Convention

Oprah Winfrey speaking at the Democratic National Convention

A Union leader speaking at the RNC.

Sean O’Brien, president of Teamsters, speaking at the RNC

also have broad agreement and support.

Think about it in the context of NCAA conference realignment. Now, personally, I grew up a fan of the PAC10 (and eventually the PAC-12). I’d been to every stadium, enjoyed games with every other conference member, and was excited to graduate from one of the PAC-12 universities.

I am a PAC-12 fan and I believe that we had the best and most exciting brand of sports among the college athletic conferences.

However, it became increasingly clear that two things were happening— the conference leadership at the top was making questionable decisions and very few of the sports writers in the country were even paying attention to the games out west.

Add to that the parity in the PAC12 was such that rarely did a team come out of conference play unscathed—limiting our ability to qualify a team for the playoffs.

While we had respect in the ‘80s and ‘90s, and the early ‘00s, when the scheduling success shifted from the polls to the BCS to the playoffs, our methodology did not change to keep up with the times.

The ACC expanded their footprint.

The Big 10 created divisions that produced a champion.

The Big 12 shifted bowl alignments to open opportunities.

The SEC added a late season “out of conference” game to give teams a recovery week and an easy win.

The PAC-12 came up with “PAC-12 After Dark”—late night games that east coast writers didn’t watch.

Sure, the gimmicks were cool, but they didn’t solidify the strength of the conference known as “The Conference of Champions.”

The conference with the most

NCAA championships.

The conference with the most Olympians and most Olympic medals.

None of that matters in the current college sports climate. So, the conference broke down and all but two of the PAC12 universities moved to different conferences. But look at the preseason polls...

Oregon was picked as one of the pre-season favorites to win in the BIG10—with USC not far behind.

Utah was picked as one of the preseason favorites to win in the Big 12— with the University of Arizona not far behind.

The problem wasn’t the quality of play—it was the impression people had of the teams.

The same is true with political allegiances.

Over the past few election cycles, we have seen public safety become more of an issue—which means business groups concerned with theft, homelessness, threats, and violent crime potential have found common ground with police officers associations —“the unions.”

The increase of demands to electrify vehicles, kitchens, and laundries has led to coalitions between developers, energy providers, and the auto

industry.

Fire-related insurance issues has led to coalitions between firefighter associations, insurance providers, and housing providers, and some of that spills back over to bring in police interests.

The lack of maintenance technicians is likely to lead to coalitions between skilled trade unions and business organizations.

The lack of affordable housing is forging coalitions between “Yes In My Back Yard (YIMBY) activists and housing advocates.

And on the surface, traditional advocacy may look at this with a jaundiced eye, but the goal is to eventually explain to the public that we aren’t doing this just for our own purposes but also to be effective for the community.

So, just as the political party conventions and collegiate athletic conferences are re-aligning to make a better product that appeals beyond their expected list of supporters, so too is traditional advocacy as we move toward more effective efforts in our communities.

And in the end, it is for the best.

MULTI-COUNTY PROPERTY RIGHTS PAC

SPONSORED BY APARTMENT ASSOCIATION OF ORANGE COUNTY

ID#1283587

TIME IS RUNNING OUT! PLEASE CONTRIBUTE BY OCTOBER 18TH

Dear AAOC Member,

A poll recently released by the Public Policy Institute of California (PPIC) showed a 12-point decrease in voter opposition to Proposition 33 compared to prior state rent control measures. The survey shows 51% of voters in support, 46% opposed, and 3% undecided. These percentages will continue changing as we get closer to Election Day.

This was always going to be a close fight and now it’s even closer! You can help make a difference!

If Prop. 33 passes, the consequences for property owners will be severe.

 We will lose our ability to bring rents to fair market rates when a new tenant moves in.

 Unelected rent boards will gain the power to impose new fees and increase our costs.

 Rent control can be expanded to include apartments, condominiums, single-family homes, and accessory dwelling units (ADUs)

Campaign polling continues to show victory is within reach, but only if we can fully fund the campaign. Time is running out. Can we count on you to make a donation today?

Meanwhile, we must also defeat Measure CC in Santa Ana which would strengthen the city’s existing rent control and just cause eviction law.

If Measure CC passes in Santa Ana, it would:

 Add rent control and just cause eviction to the city charter.

 Require voter approval to make future changes to the law!

 Continue preventing landlords from evicting tenants involved in criminal activity without a conviction.

 Continue protecting problem tenants who terrorize or disrupt their neighbors.

 Continue limiting rent increases to 3% or 80% of CPI - whichever is LOWER.

Can you afford to not contribute to the fight to defeat Proposition 33 and Measure CC?

Contribute online at www.aaoc.com/political-action-committees.

Sincerely,

John Tomlinson

Amy Fylling

AAOC President AAOC Vice President, Legislative Council Tomlinson Management Group Advanced Management Company

1601 E. Orangewood Ave., Suite 125, Anaheim, CA 92805

Phone: 714-245-9500 · www.AAOC.com

LEGAL CORNER

Questions & Answers

I own properties in both Orange and Los Angeles counties. I just read that Los Angeles County just passed something called “Right to Counsel” which is going to give tenants a free attorney to fight landlords who file evictions. The article also stated the budget is $21 million for the year 2025 alone! Wouldn’t that money be better spent paying landlords the unpaid rent rather than hiring private attorneys to clog up the court system? Do you think it will spread into Orange County?

It’s true. The County of Los Angeles just passed “Right to Counsel.” As of now, it will apply only in the unincorporated areas of Los Angeles, but their goal is to have it in every city throughout the entire county by 2030. I suspect the reason they don’t use the funds to pay rent is found by running the numbers. The County Supervisors claim that the average defendant in an eviction owes $3,500. They also claim the average cost per hour for an attorney is $350. If you divide the $21 million by $3,500, you come to the sum of $6,000, representing the number of landlords

they could reimburse. However, if you divide $21 million by $350 per hour, you arrive at 60,000. That’s 60,000 hours of attorney time to defend tenants in eviction. From a “numbers” perspective, they get more bang for the buck hiring the attorneys, on top of the pollical capital it generates by legitimately claiming they are fighting for tenants’ rights.

As for spreading to Orange County, I can certainly see it happening. It appears to be a growing movement. If you dig into the background of Right to Counsel across the country, you will find it being sold to cities and counties as a cost-effective strategy for dealing with the “housing crisis” and homelessness. As for “when” it might make its way to OC, I haven’t heard of any municipalities considering the issue yet; but stay tuned.

I recently purchased a small building from my dad who got tired of managing it after 40 years. The building hasn’t had any vacancies in decades. Most of the tenants have been there since I was a kid! Recently, we had a tenant move out to live with her children in another state, so I remodeled the unit and put it on the market. I had a young woman apply who met me at the property and asked for an application. She had pink hair, a nose ring, and tattoos everywhere. Of course, I gave her the application, but I also let her know that the building is full of elderly people who might not align with her age group and lifestyle. Out of nowhere,

I received a letter from a local Fair Housing rights group telling me I discriminated against her based on my comments! What, exactly, did I do wrong here?

Simply stated, she was likely a “tester” and you are likely being accused of “steering.” Steering occurs when you try to “steer” someone away from the property, a specific unit, or to a different section of the property. Nor do you want to tell people there are no available units when, in fact, there are, or that there are “only two-bedroom units available” when, in fact, there are other sizes available. You never want to discourage an applicant from living in the building or a specific unit. Instead, be honest. The key to avoiding problems is to give everyone an application and treat everyone equally. Show them the units you have available and let them determine whether they like one unit over another, or whether the building is a good fit for them. The only thing you should be concerned about is whether they meet all your rental criteria and will abide by the terms of the rental agreement.

Last winter I felt like a spent an unusual amount of time chasing down water leaks that resulted from the heavy rain season we had. While I was able to take care of each situation that popped up, I had a couple tenants tell me they wanted a discount on the rent because they felt sick with headaches and nausea. When I inves-

tigated their units, there was no evidence of mold, but I did notice that neither of them spent much time on keeping their bathrooms clean. Their tub and shower enclosures looked like they could use a good scrubbing. Is it my responsibility to reimburse them, simply because they claim it is mold in their units after a rain?

Nope. However, be cautious. Mold is everywhere in Southern California. It exists in just about every building to one degree or another. But there is a difference between “mildew,” “mold,” and “toxic mold.” California requires the disclosure of mold in buildings, and more than one landlord has found him or herself in a lawsuit alleging they failed to take care of a mold situation correctly. You don’t want that to be you, so take a proactive approach to the situation. Not all complaints require you to remediate the situation yourself. Sometimes the “mildew” is the result of the tenant’s actions or inaction. For example, a tenant’s failure to properly

ventilate the bathroom can create a moist atmosphere conducive to the development of mildew or, sometimes, even mold. This can be worse if the unit has a large number of people who are all using the shower around the same time each day and fail to open a window or ventilate the room properly. You want to be able to demonstrate that you were diligent and took care of any mold that genuinely existed. If you don’t already have one, develop a specific procedure for investigating and responding to complaints about leaks, water intrusion, and/or mold, and document each step of the process. Fix any leaks you might have, as well as any other sources of moisture and be sure to document your communications with the tenants about the need to keep the moisture levels down throughout the unit.

I have always heard that I am required to accept the first applicant who qualifies,

and I have also heard that that’s not true, and that I should be looking out for the “best qualified applicant” when I do my screening. Recently, I read something about AB 2493 and the fact that it will require me to accept the first person who meets my rental criteria. Is that the case? Has it passed yet?

While it hasn’t yet been signed into law (as of this writing), the current iteration of AB 2493 states that landlords may charge an applicant a screening fee if, and only if, they agree to either: 1) return the screening fee to any applicant who isn’t selected to be a tenant; or 2) develop a screening process in which the landlord considers applications in the order they were received, accepts the first individual who meets the landlords rental criteria, and accepts the screening fee only from those applicants whose applications were actually considered. In this option, you will not

Legal Q & A — continued on page 18

DEAR MAINTENANCE MEN

Dear Maintenance Men:

I have a small maintenance crew that I’m trying to train and make more professional. They are a great team but need some polishing. Most are generalists and can pretty much tackle anything. My concerns are whether they are doing it right, on time, and on budget. Sometimes I think outsourcing would be cheaper. Thoughts? Jim

Dear Jim:

This is a tough question with so many things to consider, particularly in California, where doing business and the associated costs to employ is ever more challenging. However, the ability to make quick decisions, deploy your teams, and control performance for a satisfactory outcome can be priceless. Most times our name and reputation are on the line. It may have taken years to build your reputation, but it only takes a few days to ruin it. Because of

this fact, we instill a culture of company ambassadors in every technician. They must understand that they are the face of the company and their ability to deliver customer service will impact us both positively and negatively. During our maintenance consultations we work on how important the maintenance technician’s role is, their personal value and what it represents to the company and customer. It really doesn’t matter how skilled a technician is if their attitude towards the work, the company, and the customer is horrible. Over the years, we have developed a process of building the individual, building the team, and building on their skills. Most times, great employees are developed not found.

Many apartment associations offer fantastic courses to help with educating and developing maintenance technicians. We encourage you to invest in your team as they are the single greatest asset of any company.

As far as outsourcing is concerned, the numbers do not lie. There are many free online Labor Burden Calculator Tools which can help you determine if outsourcing is cheaper than operating employees.

We recommend the following:

1. Outsource anything that can cause fire, flood or blood. (cheap insurance)

2. Outsource technical or higher skilled work.

3. Outsource anything you are not insured for.

4. Outsource anything you do not have the tools or equipment to perform the job expeditiously.

5. Outsource when using your team will cause delays in service delivery.

Dear Maintenance Men:

The angle stop valves under the kitchen sink are very hard to close. I attempted to replace the valves but could not remove the brass collar around the copper pipe. The new angle stop valves do not thread up and the old nut is trapped behind the collar. What can I do? Also, how often should I routinely replace my undersink water flex lines? Fredric

Dear Fredric:

On the first question, it is always best to remove the old collar. That is easier said than done. You cannot pull off the collar with your fingers; it is too tight.

Pliers will damage your soft copper pipe and cutting the line behind the collar is OK if you have enough pipe to spare. But, in most cases, the space is limited and cutting the line won’t work. The hardware or plumbing store sells a compression sleeve puller ($20 or less) designed for this job and it will not damage your pipe. You can now install your new angle stop valve. An alternative once you remove the collar is to solder a male or female ½" fitting to the end of the copper pipe. Install a male or female angle stop valve and never again deal with a stubborn brass collar. If you ever need to replace the valve, just twist it off and install a new one. We also recommend that you install “quarter turn ball valves” when replacing the old angle stop valves. The ball valves are less susceptible to sticking in the open position after many years of use.

On your second question about replacing under sink water lines, if any of your lines are the white plastic lines, replace them immediately; they are a flood waiting to happen. We like using stainless-steel braided flex lines. They last a long time and don’t seem as susceptible to fatigue or abuse. A way to spot a bad flex line before they leak or burst is to look for telltale signs of rust, calcium build-up, lose or broken braids, tight kinks, brown spots, or they just look bad. If you are replacing angle stop valves, install new water lines at the same time.

Dear Maintenance Men Readers:

We are in late-summer and, believe it or not, winter is coming! Now is the time to review your pre-winter checklist and do your preventive maintenance. Do you have a Pre-Winter Check List? See below for a good start.

Here are a few tips:

1. We like to start at the top and check the roof for any damage. Check the flashing, roof transitions, and fascia boards. Don’t forget to check any downspouts and drain covers.

2. Check all the windows and make

sure they are well sealed. Clean out the weep holes in any aluminum window frames and caulking on wooden windows. This is a good time to put a drop of grease on the moving parts of the crank-out windows. Check screens for holes and replace any missing screens.

3. Check the proper operation of all smoke and carbon monoxide alarms. Keep note of the original installation date and the date each

alarm was checked thereafter for your records.

4. Check the building’s siding, brick and stucco walls for cracks, peeling paint and rot.

5. Clean out air conditioning filters and vents. Remove any lint, dust and dirt from around A/C coils.

6. Check sidewalks, stairs, decks, Maintenance Men — continued on page 18

balconies and ramps for cracks, lifting, and possible water intrusion.

7. Turn on and check all lawn sprinkler valves and look for broken heads, pipes and errant concrete watering.

8. Inspect water heaters and boilers for proper operation.

9. Check and adjust any exterior lights and timers.

10. Check with your residents and ask for feedback on anything that might need repair. They live at the building, day in and day out. Their input can be quite valuable in terms of preventive maintenance and resident relations.

We need Maintenance Questions!!! If you would like to see your maintenance question in the “Dear Maintenance Men” column, please email your questions to DearMaintenanceMen@gmail.com.

If you need maintenance work or a consultation for your building or project, please contact Buffalo Maintenance, Inc. to schedule an appointment. We are available throughout Southern California and can be reached at 714-956-8371. For more information, visit www.BuffaloMaintenance.com

Frank Alvarez is a licensed contractor and the Operations Director and Co-Owner of Buffalo Maintenance, Inc. He has been involved with apartment maintenance and construction for more than 30 years and frequently serves as a guest lecturer and educational instructor. Frank is the Immediate Past President of the Apartment Association of Orange County (AAOC) and chairs AAOC’s Education Committee. Frank can be reached at (714) 956-8371 or Frankie@ BuffaloMaintenance.com.

Jerry L’Ecuyer is a real estate broker and a Director Emeritus of the Apartment Association of Orange County. He is a past president and longtime board member of the association, in addition to having served as chair of its Education Committee. Jerry has been involved with apartments as a professional since 1988.

be required to refund the screening fee of an applicant whose application you actually considered, but ultimately rejected because the applicant didn’t qualify. Stay tuned, as the bill could change again before it is passed or gets signed into law by the governor.

The information is presented and intended to address the topic(s) covered above in a general nature. There may be significant differences between jurisdictions with “rent control” and/or “just cause” ordinances, and the facts surrounding your specific situation should be presented to your attorney for review. The Brennan Law Firm is one of the most experienced and knowledgeable Landlord/Tenant law firms in Southern California, representing landlords exclusively in evictions. The firm may be reached at (626)285-0500, or toll free at (855)285-2230. Visit our website at www.MBrennanLaw.com for more information.

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The Ugly State of the Insurance Market

If you’ve seen the movie, Rocky IV, you know the lyrics from the song…“there’s no easy way out, there’s no shortcut home.” Such is the state of the insurance market at present. If you are easily triggered by doom, gloom, hopelessness and music references, stop reading now.

As if facing a potential repeal of Costa Hawkins for a third time wasn’t enough, apartment owners are now forced to confront another imminent threat: renewing insurance coverage in the disappearing coverage era. For those who have not yet had the pleasure of scrambling, securing coverage at a 20% to 40% higher rate for sometimes inferior coverage, or making repairs that were requested only to have additional repairs required once you’ve bound your policy, I’ll try to outline the pain points. In short, it’s ugly out there and in some cases, if you can even get coverage, you’re lucky.

Priced Out

Premium increases are the result of

varying factors. Storm damage of recent years in the southeast, damage from wildfires, crime and losses related to looting here in California has resulted in record payouts. Carriers are looking to shed some of their exposure to these markets. Now, the bigger concern is that as a result of these issues, some carriers are choosing simply to avoid doing business in California altogether, which has folks scrambling for options. As a result, the carriers who are still here and providing coverage are jacking up rates if they even want to write quotes or premiums.

Thanks, But No Thanks

If you are lucky to get a quote or policy, you may soon be forced to upgrade electric panels that have seemingly worked fine for decades (or centuries, in some cases), but because of a carrier’s appetite for risk (or lack thereof), they require an upgrade. In one instance, we were asked by an underwriter to replace breakers (which we did), only to have them later say

“now you have to replace the panels” The difference? About $50,000 in cost. Needless to say, we told that carrier (aptly named after a children’s cereal) to pound sand and went back out to market.

Getting the Rug Pulled Out from Under You

In other instances, a carrier may provide a quote fully aware of all the circumstances and conditions surrounding a property and still fail to honor their commitment. For example, a carrier was aware of an open claim, issued a proposal, we accepted and then the carrier reneged due to said open claim.

From a risk management and operating expense perspective, this is the issue. We are currently exploring options for two other clients who are now in a similar situation with State Farm deciding it will no longer write insurance policies on apartments in California. It kind of reminds me of the words to the Stephen Stills song…“if you can’t be with the one you love, then love the one you’re with.” That certainly applies to insurance coverage for apartment owners today. There is, however, no love lost for the insurance market itself.

Nicholas Dunlap is the founder and president of Spadra Property Company, Inc., He is also a second-generation rental-housing provider, and a member of the Apartment Association of Orange County where he served as a member of the board of directors, in addition to terms as AAOC president in 2015–2016 and 2018. For more information about Spadra Property Company, Inc. see their ad on page 18.

Detect Fraud, Decrease Evictions

Rental fraud continues to pose serious problems for housing providers nationwide. The fraudsters are growing increasingly sophisticated and resourceful, so staying one step ahead of them has never been more important.

Thankfully, the number of fraud detection resources and services for rental housing providers is growing. This webinar will provide you with an opportunity to learn how you can combat fake identifications, false or forged employment and income verification documents, fabricated rental histories, and more.

Presenter:

Daniel Cooper Snappt

Snappt is an emerging leader in fraud detection, and they will have a lot of valuable information to share:

• Types of document fraud

• The changing landscape of rental fraud

• The impact of fraud on the rental industry

• Fraud Statistics… with a California focus

• Ways to detect, catch & stop fraud

• Q&A

Date: Thursday, October 17, 2024

Time: 10–11 a.m.

Location: Zoom Webinar

Cost: $20 Members

$35 Non-Members

‘King of Beers’ Sets the Standard for Earthquake Resilience

Few would consider a brewery as a source of earthquake resilience lessons, but Anheuser-Busch has substantial experience in this area. After its Van Nuys brewery sustained significant damage in the 1971 Sylmar earthquake, the company invested $11 million to retrofit the site’s structures for future seismic events—a decision that proved wise when the Northridge quake struck in 1994.

Even though the brewery was located just a few miles from the epicenter of the devastating 6.7-magnitude Northridge temblor, the retrofitted structures in its compound were not damaged. The brewery quickly returned to nearly full operations following minor cleanup and repairs.

Anheuser-Busch estimated it would have suffered direct and business interruption losses of about $750 million from the Northridge earthquake without the retrofits, the California Seismic Safety Commission reported after the fact. This averted damage of more than

60 times the actual cost of the brewery’s retrofit program.

Businesses are extremely vulnerable to the risks presented by earthquakes— and this in turn threatens the life, livelihood, and well-being of the communities those businesses serve.

Imagine if your apartment building collapsed or was red tagged after an earthquake. You’d still be responsible for paying off any loan without revenue coming in from tenants to cover those expenses. Recovery costs would most certainly max-out your insurance deductible— and if you don’t have earthquake insurance, you’d be entirely on your own.

Knowing this, business leaders have joined forces with government to raise awareness of society’s shared need for building safety.

“If everyone does their part, Los Angeles will be more prepared—better equipped to emerge from any challenge, better than before,” former Mayor Eric Garcetti said on The Resilience Advantage, a webinar series sponsored

Roberts Management & Investments

BY ALI SAHABI, OPTIMUM SEISMIC

by Optimum Seismic that brings together experts from many fields to discuss earthquake threats and solutions.

In 2015, Garcetti signed into law what was at the time the nation’s most sweeping seismic retrofit ordinance. Since then, more than 8,000 of 14,000 vulnerable buildings have been retrofitted.

“We understand that the decisions we make today are going to shape the lives of our children and grandchildren,” he said. “That’s why we’re working to build a more resilient and prepared city.”

Maria Salinas, president and CEO of the Los Angeles Area Chamber of Commerce, agreed.

“As we’ve faced the challenges of the pandemic, we’ve learned much about our communities, our economies, and our institutions,” she said. “Angelenos have always known the danger of events—from wildfires to earthquakes and everything in between. The need for greater resiliency is evident.”

The Aftershock of Economic Devastation

Media reports of the Northridge quake focused on the dramatic visuals —the flattened apartment buildings, collapsed freeway overpasses and grotesquely twisted steel-framed structures all of which showed the extent to which an earthquake can damage a structure.

But these images do little to illustrate the magnitude of widespread suffering caused by the quake.

More than 6,000 commercial and industrial structures were damaged,

Eviction Showdown: Texas vs. California

The eviction process serves as a critical mechanism for housing providers to regain possession of their properties in the event of tenant non-compliance. However, the efficiency and timelines of eviction proceedings vary greatly from one state to another, with Texas and California offering starkly different experiences. The disparity in eviction timelines highlights significant differences in legal frameworks and their implications for housing providers and tenants alike.

In the Lone Star State of Texas, the eviction process is characterized by its swiftness and efficiency. Once a complaint is filed with the court, a hearing must be held within a relatively short timeframe, typically between 10 and 21 days. Following the hearing, evictions can be finalized within 20-to-60 days, with most cases fully resolved in approximately 30 days. This expedited process allows housing providers to address tenant non-compliance promptly and minimize financial losses associated with unpaid rent or property damage.

Contrastingly, in the Golden State of California, the eviction process is marked by prolonged timelines, often ranging from six months to two years. This protracted duration can be attributed to various factors, including complex legal procedures, extensive tenant protections, and overcrowded court dockets. Moreover, it is further delayed due to the Sheriff being backed up, taking 1-to-6 months to execute the eviction, the final step in the process known as

“eviction enforcement” or “eviction execution.” Such lengthy proceedings place a significant burden on housing providers, prolonging the period of financial strain caused by non-compliant tenants.

The ramifications of these divergent eviction timelines are profound. In Texas, swift evictions enable housing providers to mitigate financial losses and maintain the integrity of their properties. Conversely, the consequences of prolonged eviction proceedings in California are manifold. Housing providers face not only the loss of rental income for months or even years during the eviction process but also legal expenses including attorney fees and court costs, further depleting their resources and exacerbating financial hardships, making it increasingly challenging to recoup their losses.

Even in cases where eviction judgments are ultimately obtained, the likelihood of successfully collecting unpaid rent from non-compliant tenants remains low. In many cases, tenants who have been evicted continue to evade their financial obligations, leaving housing providers with little recourse for recovering outstanding debts.

The contrast between Texas and California’s eviction processes highlights broader issues within rental housing law. While Texas prioritizes expediency and efficiency in resolving eviction disputes, California’s prolonged timelines exacerbate financial burdens and place a heavy financial

BY MERCEDES SHAFFER, REALTOR

strain on housing providers. Even when a housing provider successfully navigates an eviction case, which is most of the time, they still face significant losses.

The California government is fostering a culture where tenants increasingly hold more rights than property owners, creating a sense of entitlement to live rent-free for as long as possible. This trend is exacerbated by proposed ballot initiatives such as the “Justice for Renters Act,” which, if passed by voters this November, will grant tenants the right to free legal representation when facing eviction. Such measures embolden tenants further, making it even more challenging for property owners to reclaim their properties.

These legal frameworks and prolonged eviction timelines place an undue burden on housing providers, extending their financial and emotional distress. The eviction process is a vital mechanism for property owners to regain possession of their units in cases of tenant non-compliance. However, with the current trajectory of tenantfriendly policies in California, one must question the sustainability of such an environment for property owners.

How long can housing providers endure the financial hardships and procedural roadblocks imposed by the California legal system? Is it fair to expect property owners to bear the brunt of a system increasingly skewed in favor of tenants? Without a fair and

efficient eviction process, housing providers might face untenable financial pressures, ultimately reducing the availability of affordable rental units.

About the Author:

If you have questions about buying, selling or doing a 1031 exchange, contact me. I can be reached at 714.330.9999, InvestingInTheOC@gmail.com, or you can visit my website at InvestingInTheOC.com.

I’m Mercedes Shaffer, a multifamily real estate agent

with REAL Broker, helping you build wealth one door at a time.

DRE 02114448.

*This article is meant for informational purposes only.

For legal advice consult with an attorney.

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$87.50 $97.50 $950.00

and more than 36% of all businesses surveyed said the Northridge quake caused them to lose an average of $85,000 in 1994 dollars. A year and a half later, 25% of the businesses reporting damage from the quake said they never recovered.

Risk analyst Barbara Stewart calls the over-arching economic impacts of a major earthquake “The Ripple Effect.”

“A catastrophic earthquake will have a national impact, and there will be national damage,” she wrote in a report for the National Academies of Science.

She summarized those impacts in three categories: (1) disruptions to supply lines; (2) shocks to financial markets; and (3) drain on the insurance system.

“There has been very little study of these consequences for obvious, very understandable reasons,” Stewart said. “It is quite human to focus on the suffering and physical damage that occurs immediately after an earthquake. The problem is that it is unknown, other than estimates of the physical damage, just how bad the general economic damage might be—and that uncertainty is a problem in itself.”

If you own a building that you believe may be vulnerable to damage—or if you live or work in one—it’s important to educate yourself on cost-effective measures that can be taken to save lives, protect your assets and property, and preserve the well-being of the community-at-large. Call Optimum Seismic at 833-9787664 or visit optimumseismic.com for a free building evaluation today.

About Optimum Seismic, Inc.:

The Optimum Seismic team has been making California cities safer since 1984 by providing fullservice earthquake engineering, steel fabrication and construction services for multifamily residential, commercial and industrial buildings. With more than 4,000 earthquake retrofit and renovation projects completed, Optimum Seismic’s work includes soft-story multifamily apartments, tilt-up, non-ductile concrete, steel moment frame and unreinforced masonry (URM) buildings. To arrange a complimentary assessment of your building’s earthquake resilience, contact Optimum Seismic at (833) 978-7664 or visit optimumseismic.com.

NAA’s Eviction Moratorium Lawsuit Moves Forward

An in-depth examination of the Court of Appeals ruling.

BY MARK POIST STAFF ATTORNEY

On August 7, 2024, the U.S. Court of Appeals for the Federal Circuit (Court of Appeals) overturned the U.S. Court of Federal Claims’ dismissal of Darby Development Company Inc. v. United States in a 2-1 decision. The case, brought by several rental housing providers, seeks to determine whether the U.S. Centers for Disease Control and Prevention’s (CDC) eviction moratorium order is an illegal taking under the Fifth Amendment, for which compensation is required. As a result of this decision, the case is allowed to move forward against the federal government.

The Court of Appeals held that the CDC’s eviction moratorium order, which temporarily halted residential evictions, was unauthorized—but done in the normal scope of the CDC’s duties. Further, they ruled that because the order did not contravene any explicit prohibition or positively express congressional intent, takings liability under the Fifth Amendment is obtainable. This liability is potentially significant, with the dissent filed in this opinion noting that liability against the federal government could be over $50 billion if the plaintiff housing providers can prove their case. Finally, and importantly, the Court of Appeals held that

the plaintiffs’ complaint had properly stated a physical taking claim.

Background

On September 4, 2020, in response to the COVID-19 pandemic, the CDC issued the Temporary Halt in Residential Evictions to Prevent the Further Spread of COVID-19 Order (Order). The CDC’s Order prevented housing providers from evicting delinquent tenants from residential properties. The Order was initially set to expire on December 31, 2020, but Congress extended it through January 31, 2021, through passage of the Consolidated Appropriations Act. The CDC ultimately extended the Order several times from there; the last time through July 31, 2021.

Shortly after the CDC issued the Order, it was challenged by several rental housing providers in an initial case, Alabama Association of Realtors, which ultimately reached the Supreme Court of the United States (SCOTUS). In a decision made on August 26, 2021, dealing not with the merits of the case but rather on a lower court’s stay, or temporary pause, of the CDC’s Order, SCOTUS lifted the stay and finally allowed the Order to be vacated, or set aside. SCOTUS held that the rental housing providers were “virtually cer-

tain to succeed on the merits of their argument that the CDC has exceeded its authority” when it issued the Order.

On July 27, 2021, the National Apartment Association (NAA)—which is no longer a party to the matter—and several rental housing providers sued the federal government in the United States Court of Federal Claims seeking financial compensation for damages suffered when the CDC issued the Order. The complaint argued that the Order violated the Takings Clause of the Fifth Amendment, which states that “[n]or shall private property be taken for public use, without just compensation.” The complaint maintained that the Order appropriated the plaintiffs’ right to remove and exclude delinquent tenants, amounting to a government authorized physical taking of their property, requiring compensation.

On May 17, 2022, U.S. Courts of Federal Claims Judge Bonilla granted the federal government’s motion to dismiss the lawsuit, finding that the lawsuit failed to state a claim upon which relief could be granted. Though they dismissed the case, the court found that the CDC lacked the authority to issue the Order, citing the U.S. Supreme Court’s decision in Alabama Association

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of Realtors. The court also found that the CDC took this action outside the normal scope of its duties, which required the plaintiffs to show approval from Congress. The lower court noted that Congress once extended the Order under the Consolidated Appropriations Act, but concluded that “Congress did not approve, retroactively or prospectively,” the CDC’s authority to enact an eviction moratorium. Without congressional ratification of an unauthorized government act, the lower court found that takings liability under the Fifth Amendment was not available to plaintiffs and dismissed the case. Thereafter, the case was appealed to the Court of Appeals.

Court of Appeals Overturns Dismissal

The Court of Appeals decision, authored by Judge Prost, agreed with the lower court that the CDC lacked the authority to issue the Order. The

Court of Appeals then discussed whether the CDC’s issuance of the Order was an action taken within the scope of its duties, for example an action done as a natural consequence or in good faith of congressionally approved measures. This preliminary issue is important for evaluating a takings claim, as the Court of Appeals laid out different standards depending on the result: If the unauthorized actions are outside the normal scope of their duties (as found by the lower court), a takings claim is unlikely to be authorized; if the unauthorized claim is within the normal scope of their duties, a takings claim will be authorized “unless Congress has expressed a positive intent to prevent the taking or to preclude governmental liability.” In diverging from the lower court, the Court of Appeals held that the CDC issued the Order within the normal scope of its duties, finding that the CDC issued the Order on a good-faith interpretation of its authority under the Public Health Service Act (PHSA).

Having concluded that the CDC was acting in the normal scope of its duties, the Court of Appeals reviewed whether Congress had expressed any explicit prohibition or intent to the CDC’s actions. Finding none, the Court noted that not only was there nothing in the record to indicate any relevant explicit prohibition or intent, Congress had once lawfully extended the Order through passage of the Consolidated Appropriations Act.

Next, the Court of Appeals considered whether the plaintiff housing providers were alleging a physical or regulatory taking. The Court of Appeals discussed two SCOTUS cases, Cedar Point and Yee. Cedar Point held that a physical taking was found when employers were prevented from occasionally excluding union organizers from their property. Yee involved a local rent control ordinance and a state statute limiting an owner’s termination of a mobile-home owner’s tenancy. Yee held that no physical taking occurred,

emphasizing in its opinion that the laws at issue did not prevent property owners from evicting tenants with a six or twelve months’ notice, noting that it would be a different case if the property owner had no recourse to terminate a tenancy. Based on Yee and Cedar Point, the Court of Appeals concluded that the property owners had properly pled a physical takings claim for which compensation is available. The Court of Appeals argued that this case had significant similarities with Cedar Point, even finding the physical taking in this case to be more substantial than observed in Cedar Point. As to Yee, the Court of Appeals found that this case was distinguishable since the CDC’s Order provided for “an outright prohibition on evictions for non-payment of rent.”

Court of Appeals Dissent

The dissent opinion was authored by Judge Dyk. Judge Dyk also agreed with the lower court that the CDC lacked authority to issue the Order. However, the dissent opinion began to diverge from the majority opinion on the issue of takings liability. The dissent opinion found that established precedent from SCOTUS and the other circuits have held that “unauthorized acts by government officials cannot be attributed to Congress, which has the sole authority to obligate government

funds.” The dissent stated that if the government activity is unauthorized, the only available remedy for aggrieved plaintiffs is to seek an injunction. The dissent opinion concluded that SCOTUS has repeatedly found that a takings claim can only occur for authorized government acts, and that there is “no room for a normal or general scope of duties exception to statutory authorization.”

The dissent opinion disagreed with the majority opinion’s legal standard and felt a scope of duty analysis was irrelevant to this case. The dissent opinion concluded that the CDC was not acting in the normal scope of its duties, arguing that the majority’s opinion opposite finding “is unsupported and inconsistent” with the SCOTUS’s decision in Alabama Association of Realtors. The dissent opinion noted that the history and language of the PHSA demonstrated that its primary concern was with quarantine and inspection, with no contemplation for a measure such as an eviction moratorium. The dissent opinion characterized the Order as “a response to an extreme event, and not a routine order issued within the normal scope of its duties.”

To conclude, the dissent opinion char acterized the majority opinion as one that will have significant consequences for future cases by expanding takings liability upon the federal government,

noting that the potential liability in this case could be upwards of $50 billion.

What’s Next?

The federal government will now have an opportunity to file a motion for a rehearing (which is rarely granted), request that the case be heard en banc, meaning it would be re-heard by all the judges on the Court of Appeals (this decision was decided by a panel of three judges) or file a petition for a writ of certiorari to SCOTUS. If any of those options are unavailing or unsuccessful, the case will be sent back to Judge Bonilla at the U.S. Court of Federal Claims for further proceedings.

NAA will continue to update its members as the case proceeds.

DO YOU KNOW...

AAOC

AAOC Summer Cruise Recap

It was a perfect summer evening for the more than 200 multifamily industry professionals who attended AAOC’s Summer Cruise of Newport Harbor on Thursday, August 8, 2024. The warm afternoon sun and cool ocean breeze provided the ideal conditions for the passengers onboard Endless Dreams to indulge in some tasty hors d’oeuvres and beverages, connect with longtime friends and col-

leagues, make new acquaintances, and enjoy the music of D.J. Ruben Ruiz.

AAOC wishes to thank its valued sponsors who helped make this year’s Summer Cruise possible: Captain Sponsor—Dedicated Transportation Systems (DTS); Bar Sponsors Alberto’s Towing, Cox Communities, and GateWise; Crew Sponsors Apartments.com, Executive Coatings and Contracting (ECC), Google Fiber,

JWilliams Staffing, Law Offices of Kimball, Tirey & St. John LLP, and Monument Roofing; and Entertainment Sponsor—Apartment SEO.

If you missed the Summer Cruise, don’t worry, AAOC has other networking and business development events already lined up for later this year, including the annual Holiday Party & Dinner on Wednesday, December 4th, from 6–10 p.m., at the Marconi Automotive Museum

in Tustin; the 2025 Multifamily Forecast on Thursday, December 5th, from 7:30–10 a.m., at The Pacific Club in Newport Beach; and an end of year

membership briefing and appreciation luncheon on Wednesday, December 11th, from 10 a.m. to 3 p.m., at the AAOC office in Anaheim. For

WORKPLACE HARASSMENT

Are Your Employees Up to Date on Prevention Training?

Senate Bill 1343 requires that all California employers with five or more employees provide sexual and workplace harassment prevention training to both supervisory and nonsupervisory employees. Training must take place within six months of hire or promotion and every two years thereafter.

This Workplace Harassment Training will cover: Sexual Harassment Sex Discrimination Prevention of Claims

Title VII Civil Rights Act Investigating Complaints

A Certificate of Completion will be provided to each attendee who completes the training.

Instructor:

Colin Calvert Fisher & Phillips, LLP

Date: Tuesday, October 22, 2024

Time: 9:00–11:00 a.m.

Location: Online via Zoom

Cost: Members — $55 Non-Members — $75

Where else but at…

VERTICAL BLINDS

(We customize to your opening onsite)

MINIBLINDS

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Faux wood miniblinds 2” (Call for pricing)

We can fix your old rail and purchase vane per piece or set

CLOSETDOORS: VINYL OR MIRRORED

24GA Steel, 1pc top channel & bottom track, 26GA frame molding, cameo white prefinished panel, steel braces are glued to each panel for added strength & rigidity & prevent warpage

Thru-the-Wall A/C: 12k BTU (115V/220V) Frigidaire, Friedrich, Garrison

WE CARRY:

VERTICAL MAILBOXES: 3, 4, 5, 6, or 7 doors

20”

1) APPLIANCES: stoves, air conditioners, wall furnaces; dishwashers; OTR microwave; wall ovens, cooktops; water heaters, range hoods & appliance parts

2) FLOORING MATERIALS: carpet, vinyl sheet, vinyl planks, 6-12mil wear layer, 12x12 & 18x18 tile

3) PLUMBING: toilets; kitchen and bathroom faucets; shower valves, repair parts for Mixet, Pfister, MOEN & Delta

4) ELECTRICAL: ceiling fans, indoor & outdoor light fixtures, repair parts

5) LOCKSETS: entry, double or single cyl deadbolts, privacy and passage locks; dummy knobs

6) REPAIR PARTS: for windows, kitchen drawers & cabinets, shower doors, screening materials, exhaust fan motors

7) VARIOUS OTHER NEEDS: garbage disposers, exhaust fan motors, vertical mailboxes, closet doors, medicine cabinets, cutting boards, deck paints, maintenance coating paints, vertical blinds sets & parts; hose bibs and lock, cleaning chemicals

Dishwasher: 18” or 24” Hotpoint or Frigidaire

General Wire

Replacement Cables: 3/8”; ½”, 25’, 50’, 75’ or 100’, Regular head, DH or DDH

Nylon

Polyester 17oz–30oz

Hill Bros & Life Paint Decks (Magnesite & Concrete)

COOKTOPS: 24”; 30” & 36”

Wall Furnace

Walloven: Brown or GE

Gas

Electric:

24” & 30” Brownstove, Hotpoint, Amana, GE & Whirlpool

Vinyl Planks 6–12mil

Starting Strong: Key Steps for Securing Your Legacy in Our New Class

On September 12, 2024, a new era began. Now in my second year as a successor trustee, I have fully embraced the work involved in planning for a legacy. After journaling my experiences for this magazine, writing a book, and speaking at various events, this has all culminated in a new ten-week class series.

The inaugural class brings together a group of motivated participants eager to learn how to secure not just their estates, but their legacies. This class is structured like a college-level course, with participants committed to putting in the effort to achieve meaningful results. Attendees are encouraged to read the material beforehand, engage in discussions, use the provided tools, and ask questions. The most crucial aspect is the commitment to communicate their wishes and plans with at least their executor or successor trustee. Even better would be initiating a dialogue with the entire family. Being honest with yourself and your loved ones significantly increases the chances of success.

What to Expect from the Course

• Interactive & Practical: Expect engaging presentations, Q&A sessions, and tools you can apply immediately.

• Big Picture & Key Insights: We’ll cover a broad range of topics while diving deep into common mistakes and overlooked details.

• Outcome-Focused: Participants will leave with a solid framework for

their estate plans and actionable steps for themselves and their advisors.

Part of the joy of this first class is the opportunity to learn from the participants themselves. The group includes property owners, heirs, past trustees, executors, and industry professionals, creating a wealth of knowledge and experience. Staying open to learning from real-life examples while providing key insights is essential. While there are course materials, instructors are encouraged to dive deeper into areas of personal or class interest. New trends and current events will take precedence over basic history lessons, ensuring the experience is dynamic and engaging.

In the weeks leading up to the class, I reviewed all the materials, tools, and information needed, which led to a valuable realization: everything we learn and accomplish means little if we can’t easily access and utilize the results! After working with attorneys, we often end up with lengthy and complex documents written in legal jargon. It can be hard to determine if everything we wanted is actually included—and if it is, whether it’s written correctly.

The solution? A simple tool to document all your wishes in plain language. This tool can be updated as needed and shared with key professionals—attorneys, CPAs, caregivers, executors, and family. Your information will be stored securely and accessible whenever necessary. We’ll be using and refining this innovative tool throughout the next ten weeks.

This series will follow the classes in

BY TIM GORMAN, REAL ESTATE BROKER/ CPA/ENTREPRENEUR/ AUTHOR

order, highlighting key insights from professionals and participants alike. Week one focuses on introductions and foundations: the five steps to planning, the difference between estate and legacy planning, avoiding key mistakes, and learning important concepts and goals. At its core, estate planning encompasses an understanding of wills, trusts, durable power of attorney for finances, and healthcare directives. It’s also important to grasp what probate is, but the key takeaway is knowing how to avoid it!

The Five Steps to Estate Planning

1. Get Ready & Get Organized: Explore various planning resources to understand the fundamentals. Reflect on your legacy, goals, and wishes. Document them and discuss them with your spouse and family. Organize all necessary information, including contacts and financial documents.

2. Assemble Your Team: Engage with multiple estate attorneys and other professionals (tax, financial, real estate, etc.) to find the right fit for your needs.

3. Partner with Attorneys and Others: Collaborate with your estate attorney to craft a plan that accurately reflects your wishes. Keep your other professionals in the loop.

4. Communicate Your Plan: Discuss your estate plan with your family and planning team to ensure clarity and avoid future conflicts.

5. Update as Needed: Regularly review and adjust your plan in response to life changes or shifts in your goals. The class is organized around these principles.

Lastly, we will explore what happens when things go wrong, highlighting the top ten estate planning mistakes to avoid:

1. Failing to plan

2. Planning for an “estate” vs. a “legacy”

3. Not understanding the basics of planning

4. Failing to avoid probate

5. Choosing the wrong advisors

6. Choosing the wrong executor

7. Failing to reassess your executor

8. Not considering a philanthropic advisor

9. Failing to make changes after “trigger events”

10. Failing to communicate your plan

In the next article, we’ll cover Week 2: Getting Organized. We’ll discuss how to gather and arrange your information effectively, with a guest speaker from the cybersecurity industry to talk about securing your data. We’ll also explore traditional methods of storing information in a secure physical location.

About the Author:

Tim Gorman is a licensed Real Estate Broker, a former Certified Public Accountant (inactive), and an accomplished small business owner with a strong entrepreneurial spirit. In August 2024, Tim’s book Tangled Legacy launch on Amazon and quickly hit top #1 new release in multiple categories. In 2010, he joined his father at the Brea (CA)-based brokerage firm, WR Gorman & Associates.

In tribute to his father’s legacy of wealth-building through real estate, Tim launched DG Realty Group, Inc., with Nicholas Dunlap to provide full brokerage services with tailored solutions. As he continues to share the essential lessons of this article series, he welcomes reader questions and topic suggestions for future articles.

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The Benefits of AAOC Membership

Founded in 1961 as a nonprofit trade organization, the Apartment Association of Orange County represents the interests of those involved in owning, managing and maintaining rental property.

Membership is open to all owners of residential income-producing property. Whether you own one or one hundred units, the AAOC is here to serve your needs.

As a one-stop resource for information and specialized rental property services, the AAOC offers a host of benefits, including:

– Free consultation from our trained membership – Special seminars on topics such as taxes, property

A SPECIAL WELCOME TO OUR NEWEST MEMBERS!

Arroyo Insurance Services, Inc

Seamus McDonald 3480 Torrance Blvd., #301 Torrance, CA 90503 (310) 245-1925 seamusm@arroyoins.com

Gerhard Electric

Mark Gerhard— mark@gerhardelectric.com 22961 La Cadena Drive Laguna Hills, CA 92653 (949) 951-0490 service@gerhardelectric.com

Loss Prevention Systems, Inc. Eric Straub 43234 Business Park Dr., #101 Temecula, CA 92590 (888) 266-5677 eric_straub@2noloss.com

New Supplier Members

Prestige Construction and Renovation Services, Inc

Sam Elzein—selzein@prestigecrs.com 2600 Newport Boulevard, Suite 114 Newport Beach, CA 92663 (951) 314-5457

support@prestigecrs.com

Qwikkit

Jennifer Mau—j.mau@qwikkit.com 7350 Langfield Road Houston, TX 77092 (713) 540-3205 tradeshows@Qwikkit.com

Rently

Zach Goulhiane—zach@rently.com 6300 Wilshire Boulevard, Suite 620 Los Angeles, CA 90048 (323) 375-5778 zach@rently.com

South Coast Deck Inspections

Michael Malki— admin@southcoastdeck.com 1095 N. Main St. Suite “Q” Orange, CA 92867 (657) 707-9127 admin@southcoastdeck.com southcoastdeckinspections.com

New Members

Dimas Properties

Blackband Properties

Cedar Rock Properties LLC

D&A Garcia Properties GG APTS LLC

The Row at Redhill—Greystar Ocean Breeze Terrace Zia—Greystar Coronado palms—Greystar

Zebra Construction, Inc.

Zebra Construction, Inc. specializes in soft story seismic retrofitting, as well as SB 721 state-mandated inspection and repair of wood-framed exterior elevated elements (e.g. balconies, decks, staircases, etc.) for multifamily buildings with three units or more.

Zebra is owned by general contractor Michelle Durey and Kevin Fanta. Kevin and Michelle have worked on over 100 Soft Story Retrofitting projects in Southern California to date. They formed Zebra Construction, Inc. to provide a service that puts the customer and their tenants first. They take a personal approach with their

clients and are the people on the ground managing your project throughout the entire engineering and construction process.

Michelle's primary goal in engaging property owners is to educate and enable them to make the best decision for their retrofit project. She takes a collaborative approach in working with clients to put forth economical and high-quality solutions that meet city

SLAB LEAKS?

LEAKS?

requirements. Zebra works with several different engineers and will make sure to recommend the one that is the right fit for your project. Whether you have a building that requires retrofitting from a mandatory ordinance or just wanted to be proactive and find out how much retrofitting costs to start planning,

Zebra will offer a free consultation and full-service proposal.

Zebra is fully licensed and insured and ready to assist you through your retrofitting or balcony and desk inspection and repair process today. You can reach us at (310) 890-3989, info@ zebraconstruct.com, or www. zebraconstruct.com.

Apartment Association of Orange County’s Supplier Directory

(Please see Supplier Contact Index for contact information)

Supplier Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism.

Acoustic Ceiling Removal

Pacific Environmental & Abatement Solutions Inc

S-Team Turn Overs

Access Control Solutions

A.S. Wise, Inc.

ADT Multifamily

Gatewise

GreenMarbles

Loss Prevention Systems, Inc.

Rently

Accounting Services

AllView Real Estate

Clarion Management, Inc.

Accounting Software

Entrata

MRI Software

Yardi Systems Inc.

Answering Service

Anyone Home

Entrata

Apartment Building Inspection

Automatic Fire Sprinklers

Deck Inspectors Inc.

DTS Pacific LLC

Green Home Solutions TrueEnviro

Zebra Construction Inc.

Apartment Market Research Data

ALN Data

Apartment SEO

CBRE Multifamily SoCal – Dan Blackwell & Team

Effortless Ads

The Mogharebi Group

Yardi Systems Inc.

Apartment Rental Publications & Services

apartments.com

Intellirent

Rent.

The Mogharebi Group

Zillow Rentals

Apartment/Student Housing

ARIZE

Colliers International

Kairos Investment Management Company

LaundryUp

The Mogharebi Group

Restoration Services Company

Vesync

Voit Real Estate Services

Appliances Sales, Service & Leasing

ACE Commercial Laundry Equipment, Inc.

Discount Appliance Guys

Expressions Home Gallery

National Service Company

R&B Wholesale Distributors, Inc.

Asbestos

Alliance Environmental Group

Charles Taylor Enironmental

FIRST ONSITE Restoration

Pacific Environmental & Abatement Solutions Inc

Asphalt Sales & Service

Oliver Mahon Asphalt

Everline Coatings and Services—S Orange Co

Attorneys

Albrecht & Barney Law Corporation

AWB Law, P.C.

Baker Law Group

Brennan Law Firm

Duringer Law Group, PLC

Fisher & Phillips

Kimball, Tirey & St. John LLP

Newmeyer & Dillion, LLP

Wesierski & Zurek LLP, Lawyers

Bath Restoration or Renovations

Buffalo Maintenance, Inc.

California Bath Restoration

OC Professional Maintenance Team

S-Team Turn Overs

TASORO

Restoration Services Company

Biohazard

Bio-One of Orange

Bio SoCal

Boiler Systems

H2O Heating Pros, Inc.

Ironwood Plumbing, Inc.

Spicer Mechanical

Water Heater Man, Inc.

Building Products

Schluter Systems

Buying Group

OMNIA Partners, Multifamily Housing

Cabinets/Refinishing

Buffalo Maintenance, Inc.

Gogo Cabinets

KJ Carpet Wholesale

Qwikkit

S M Painting Corp.

S-Team Turn Overs

TASORO

The Door & Window Company

Carpentry

AMS Construction

Buffalo Maintenance, Inc.

Kustum Kunstrukshun

Carpet Sales & Service

KJ Carpet Wholesale

R&B Wholesale Distributors, Inc.

Cleaning Service

Bio-One of Orange

Crown Building Services Inc.

Gale Force Property Maintenance Inc.

Molly Maid of Irvine, Saddleback and Temecula Valley

Junk King Orange County/Anaheim

Titanium Restoration Services Company

Collections

Duringer Law Group, PLC

David S. Schonfeld, Attorney at Law

Kimball, Tirey & St. John LLP

National Credit Systems

Communications

Cox Communications

MRI Software

Concrete Maintenance & Repair

AMS Construction

Buffalo Maintenance, Inc.

Everline Coatings and Services—S Orange Co

Precision Concrete Cutting

Oliver Mahon Asphalt

Construction

Alpha Structural Inc.

AMS Construction

Angelo Termite and Construction

Supplier Directory

continued from page 45

Construction (Continued)

Aquinas HVAC

BELFOR Property Restoration

Buffalo Maintenance, Inc.

CAMP Construction Services

DTS Pacific LLC

EEEadvisor

Ingersoll Rand

KD Electric Company

Kustum Kunstrukshun

OC Professional Maintenance Team

One Call Restoration

Optimum Seismic, Inc.

Prestige Construction and Renovation Services, Inc

PyroComm Systems, Inc.

RCS Construction Management

Schluter Systems

TASORO

Zebra Construction Inc.

Consulting

Colliers International

RCS Construction Management

DG Realty Advisors, Inc.

DTS Pacific LLC

Intersolutions — Property Management Staffing Specialists

Content Restoration

AMS Construction

Green Home Solutions TrueEnviro

Contract Services

CAMP Construction Services

Countertops

Buffalo Maintenance, Inc.

California Bath Restoration

KJ Carpet Wholesale

TASORO

Deck Coatings, Magnesite Repairs, Waterproofing

AMS Construction

Crank Waterproofing

EEEadvisor

Monument Roofing

South Coast Deck Inspections

WICR Waterproofing & Decking

Drain Cleaning

California Rooter & Plumbing

LA Hydro-Jet & Rooter Service, Inc.

Pipe Restoration Solutions, Inc

Total Rooter & Plumbing

Draperies/Blinds/Window Coverings

Apex Window Décor

R&B Wholesale Distributors, Inc.

Drug & Alcohol Testing

Resident IQ

TAG / AMS, Inc.

Dryer Vent & Duct Cleaning

Alliance Environmental Group

Aquinas HVAC

Crown Building Services Inc.

Dryer Vent Wizard of Mission Viejo and Trabuco Canyon

Electric Vehicle Products & Services

Access Electrical & Lighting

Gerhard Electric

GreenMarbles

KD Electric Company

REVS (Refuel Electric Vehicle Solutions)

S.E. Electrical Service Inc.

Electrical

Access Electrical & Lighting

Electric Medics

Gerhard Electric

KD Electric Company

S.E. Electrical Service Inc.

Service 1st

Energy Management

Armada Power

GoPowerEV

GreenMarbles

Pearlx

Rently

Synergy Companies

Yardi Systems Inc.

Environmental Consulting & Training

American Environmental Specialists, Inc.

Bio-One of Orange

Charles Taylor Enironmental

Green Home Solutions TrueEnviro

Pacific Environmental & Abatement Solutions Inc

Strategic Sanitation Services

Escrow

Genesis Bank

Estate Planning

New York Life

Kimball, Tirey & St. John LLP

Tax & Financial Group

Fencing & Gates

Buffalo Maintenance, Inc.

Loss Prevention Systems, Inc.

Financial Planning

New York Life

Tax & Financial Group

Fire Safety

Automatic Fire Sprinklers

Black Bird Fire Protection, Inc.

Bob Peters Fire Protection

Fire & Flood Restoration

BluSky Restoration Contractors, LLC

Bob Peters Fire Protection

Charles Taylor Enironmental

Green Home Solutions TrueEnviro

PRC Restoration

Fitness Equipment

Promaxima Strength & Conditioning

Flooring

KJ Carpet Wholesale

Orion DCP Inc.

Real Floors

TASORO

Urban Surfaces

Furniture/Furniture Rental

AFR Furniture Rental

CORT Furniture Rental

Garage Doors

Loss Prevention Systems, Inc.

General Contractor

Alpha Structural Inc.

Angelo Termite and Construction

BELFOR Property Restoration

BluSky Restoration Contractors, LLC

Buffalo Maintenance, Inc.

Deck Diagnostics

EmpireWorks Reconstruction and Painting

FIRST ONSITE Restoration

Kustum Kunstrukshun

OC Professional Maintenance Team

PRC Restoration

S M Painting Corp.

Zebra Construction Inc.

Gutters

Gale Force Property Maintenance Inc.

Handyman

Buffalo Maintenance, Inc.

OC Professional Maintenance Team

S M Painting Corp.

Heating & Air Conditioning

Aquinas HVAC

Expressions Home Gallery

Ingersoll Rand

OC Professional Maintenance Team

R&B Wholesale Distributors, Inc.

Spicer Mechanical Insurance

Arroyo Insurance Services, Inc

AssuredPartners

Crest Insurance

Deans & Homer, Renter’s Insurance

Dick Wardlow Insurance Brokers

Entrata

Farmer’s Insurance — Theresa Simes Agency

ISU — The Olson Duncan Agency

Insurance Solutions of America

Navion Insurance Associates, Inc

New York Life

NFP Property & Casualty

Prendiville Insurance Agency

Tax & Financial Group

TheGuarantors

Internet Services

Apartment SEO

apartments.com

CitySide Networks, LLC

Cox Communications

Google Fiber

Rent.

Inspections

Bob Peters Fire Protection

Charles Taylor Enironmental

Deck Diagnostics

EEEadvisor

One Call Restoration

Pipe Restoration Solutions, Inc

South Coast Deck Inspections

Zebra Construction Inc.

Investments

American 1031

Carlyle

CFG Investments, Inc.

Kay Properties & Investments Company

LordCap Green

Morgan Skendarian Investment Real Estate Group

New York Life

Tax & Financial Group

Janitorial

Strategic Sanitation Services

Junk Removal & Hauling

Gale Force Property Maintenance Inc.

Junk King Orange County/Anaheim

The Junkluggers of Orange County

Kitchen Renovations

Buffalo Maintenance, Inc.

California Bath Restoration

Kustum Kunstrukshun

Schluter Systems

Landscapes/Hardscapes

GQ Landscape Care, Inc.

Laundry Equipment & Services

ACE Commercial Laundry Equipment, Inc.

All Valley Washer Service Inc.

Landcare Logic

National Service Company

PWS Laundry / Alliance

R&B Wholesale Distributors, Inc.

WASH Multi Family Laundry Systems

Leak Detection

Roto Rooter Service Company

Lending Institutions

CBRE Multifamily SoCal – Dan Blackwell & Team

Chase Multifamily Lending

Citizens Business Bank

Genesis Bank

Sunwest Bank

Torrey Pines Bank

Lighting

Gerhard Electric

KD Electric Company

Magnesite Repairs

Buffalo Maintenance, Inc.

Mailboxes

Mailboxes R Us

Maintenance, Repairs, Products

ADT Multifamily

Aquinas HVAC

BG Multifamily

Buffalo Maintenance, Inc.

Clarion Management, Inc.

Evolution Building Efficiency

Gatewise

GQ Landscape Care, Inc.

Ingersoll Rand

KD Electric Company

OC Professional Maintenance Team

Pacific Environmental & Abatement Solutions Inc

Service 1st

WICR Waterproofing & Decking

Marketing

Clarion Management, Inc.

Effortless Ads

Intellirent

Zumper

Mold Remediation

Alliance Environmental Group

American Environmental Specialists, Inc.

BELFOR Property Restoration

Bio-One of Orange

Charles Taylor Enironmental

FIRST ONSITE Restoration

Green Home Solutions TrueEnviro

One Call Restoration

Pacific Environmental & Abatement Solutions Inc

Roto Rooter Service Company

Multi-Family Advisory Services

DG Realty Advisors, Inc.

DTS Pacific LLC

The Mogharebi Group

Voit Real Estate Services

Odor Removal

Alliance Environmental Group

FIRST ONSITE Restoration

Strategic Sanitation Services

Outdoor Furniture & Refinishing

Bassett Outdoor Contract

Patio Guys

Paint Sales & Service

Behr Paint

Dunn-Edwards Corporation

Supplier Directory continued from page 47

Paint Sales & Service (Cont’d)

EmpireWorks Reconstruction and Painting

Kustum Kunstrukshun

OC Professional Maintenance Team

R&B Wholesale Distributors, Inc.

S M Painting Corp.

S-Team Turn Overs

West Coast Drywall & Paint

Parking

Reliant Parking Solutions, LLC

Zebra Construction Inc.

Pest Control

Alliance Environmental Group

Angelo Termite and Construction

Lloyd Pest Control

Western Exterminator Company

Pipe Restorationl

Pipe Restoration Solutions, Inc

Roto Rooter Service Company

Plumbing, Contractors & Supplies

California Rooter & Plumbing

EZ Drain & Plumbing

Ironwood Plumbing, Inc.

Pfister

Pipe Restoration Solutions, Inc

R&B Wholesale Distributors, Inc.

Repipe Specialists, Inc

Roto Rooter Service Company

Schluter Systems

Service 1st

Total Rooter & Plumbing

Pool & Spa Service & Repair

Aquatic Facility Services Inc

Pacific Coast Commercial Pool Service

Service 1st

Power/Pressure Washing

Crown Building Services Inc.

Gale Force Property Maintenance Inc.

Everline Coatings and Services—S Orange Co

Private Security

Citiguard, Inc.

Defense International Corporation

FPK Security

Signal of OC/SD

Private Investigations

FPK Security

Products

TheGuarantors

Property Management

AIM Properties

Allen Properties

AllView Real Estate

API Property Management

Clarion Management, Inc.

Consensys Property Management Company

DM Smithco

Dunlap Property Group

Fairgrove Property Management

Intersolutions — Property Management Staffing Specialists

JLE Property Management

L’Abri Management, Inc.

LoCali Management Group

The Management Works

Optim Real Estate Services Company

Orange County Property Management

ProActive Realty Investments

Reynolds Realty Advisors

Roberts Management & Investments

Satellite Management Company

South Coast Real Estate & Property Management

SVN / Vanguard — Cameron Irons

Property Management Software

Anyone Home

Appfolio, Inc.

ARIZE

Entrata

Luminous

MRI Software

Reliant Parking Solutions, LLC

Rentler

Resident IQ

Snappt Inc.

Vesync

Yardi Systems Inc.

Property Management Staffing & Training

Approved Real Estate

BG Multifamily

NPM Staffing an InterSolutions Company

The Liberty Group

Rain Gutters

Argos Homes Systems

Monument Roofing

Real Estate/Investments

AllView Real Estate

Carlyle

CFG Investments, Inc.

CBRE Multifamily SoCal — Dan Blackwell & Team

Colliers International

DG Realty Advisors, Inc.

DM Smithco

Gorman & Associates

Investing in The OC

Kairos Investment Management Company

Kay Properties & Investments Company

MJC Realty

Morgan Skenderian Investment Real Estate Group

ProActive Realty Investments

Realtors Commercial Alliance of Orange County (RCAOC)

Shanon Ohmann Real Estate Group

SVN / Vanguard — Cameron Irons

Voit Real Estate Services

Real Estate Broker

AllView Real Estate

CBRE Multifamily SoCal — Dan Blackwell & Team

DG Realty Advisors, Inc.

MJC Realty

Morgan Skenderian Investment

Real Estate Group Company

Optim Real Estate Services Company

The Mogharebi Group

Voit Real Estate Services

Reconstruction

AMS Construction

BELFOR Property Restoration

DTS Pacific LLC

EmpireWorks Reconstruction and Painting

JKJ Plus One, Inc

One Call Restoration

Orion DCP Inc.

RCS Construction Management

S-Team Turn Overs

WICR Waterproofing & Decking

Recycling

Strategic Sanitation Services

Rent Payment System

MRI Software

Resident IQ

Section 8 Management

Resident Screening

AllView Real Estate

Intellirent

MRI Software

Rentler

Resident IQ

Snappt Inc.

Yardi Systems Inc.

Resident Services

Entrata

Rently Roofing

AMS Construction

CAMP Construction Services

Crank Waterproofing

Guardian Roofs by Sudduth Construction Inc.

Monument Roofing

Security Services/Patrol Services

ADT Multifamily

ARIZE

Brixton Protective Services Inc

California Safety Agency

Citiguard, Inc.

Cloudastructure

Defense International Corporation

FPK Security

Gatewise

GreenMarbles

Loss Prevention Systems, Inc.

Securitas Security Services USA

Signal of OC/SD

Optimum Seismic, Inc.

Service and Leasing

Snappt Inc.

TheGuarantors

Solar

Approved

BG Multifamily

Intersolutions

Surface

AMS Construction

Sustainability/Green Energy

Green Home Solutions TrueEnviro

Optima Pearlx

Telecommunications

CitySide Networks, LLC

Cox Communications

Towing

TO’ and

Training

Clarion Management, Inc.

Trash Services

Junk King Orange County/Anaheim

Strategic Sanitation Services

Valet Living

Tree Service

GQ Landscape Care, Inc.

Utilities & Sub Metering

Google Fiber

Livable

Multifamily Utility Company

Resident IQ

Southern California Edison-Multi Family Program

Video Commercials

Intersolutions — Property Management Staffing Specialists

NPM Staffing an InterSolutions Company

Video Surveillance

Assure by Remote Ally

Gatewise

GreenMarbles

Loss Prevention Systems, Inc.

Water Heaters

California Rooter & Plumbing

H2O Heating Pros, Inc.

R&B Wholesale Distributors, Inc.

Roto Rooter Service Company

Total Rooter & Plumbing

Water Heater Man, Inc.

Water Heaters Only Inc.

Waterproofing

AMS Construction

Crank Waterproofing

S M Painting Corp.

Schluter Systems

WICR Waterproofing & Decking

Water Removal

ATI

FIRST ONSITE Restoration

One Call Restoration

Website Development/Online Advertising

Apartment SEO

Windows & Doors

Crown Building Services Inc.

Gale Force Property Maintenance Inc.

Mesa Artificial Turf/Garage Doors

Milgard Windows & Doors

Moore Replacements

The Door & Window Company

Apartment Association of Orange County’s Supplier Contact Index

(Please see AAOC’s Supplier Directory for Listings of Services)

All Supplier Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism.

A.S. Wise, Inc.

Jean Sabga 15150 Transistor Lane Huntington Beach, CA 92649 (714) 891-1501

jsabga@aswise.net — www.aswise.net

Access Electrical & Lighting 25108 Marguerite Pkwy Suite A Mission Viejo, CA 92692 (949) 364-6063 accesselectricallighting@gmail.com

ACE Commercial Laundry Equipment, Inc.

Multi-Housing Division 14404 Hoover Street Westminster, CA 92683 (714) 897-4342 acelaundry@gmail.com — www.acelaundry.com

Provide Sales, Service, Leasing & Parts for Coin-Op Laundry Equipment. See the Advertisers Index on Page 64 for the location of our ad.

ADT Multifamily

Joseph Knaack

100 West Indian School Road, Apt. 1012 Phoenix, AZ 85013 (714) 277-2586 josephknaack@adt.com

AFR Furniture Rental

John Spivey 3330 Garfield Avenue Commerce, CA 90040 (323) 400-7508 jspivey@rentfurniture.com — http://www.rentfurniture.com

AIM Properties

Don St. John 531 E. Chapman Avenue Orange, CA 92866 (714) 633-2344 don@aimproperties.net — www.aimproperties.net

Albrecht & Barney Law Corporation

Anson Cain–atc@albrechtbarney.com 1 Park Plaza, Suite 900 Irvine, CA 92614-5910 (949) 263-1040 mar@albrechtbarney.com

All Valley Washer Service Inc.

John Cottrell 15008 Delano St. Van Nuys, CA 91411 (800) 247-1100

john@allvalleywasher.com — www.allvalleywasher.com

Allen Properties

Frank Allen/Paul Allen/Jessica Siderius 1 Orchard Road, Suite #230 Lake Forest, CA 92630 (949) 768-6850

frank@allenproperties.net — www.allenproperties.net

Property Management Services/Investments.

Alliance Environmental Group Krystyn Roman—krystynroman@alliance-enviro.com 777 N Georgia Ave Azusa, CA 91702 (877) 858-6220 marketingteam@alliance-enviro.com

AllView Real Estate

Daniel Gutierrez 1501 Westcliff Drive, Suite 270 Newport Beach, California 92660 (949) 400-4275

info@allviewrealestate.com

ALN Data

Samantha Wallace 2611 Westgrove Drive, Suite 104 Carrollton, TX 75006 (972) 931-2553 x 218

Samantha@alndata.com — www.alndata.com

Apartment data and market research.

Alpha Structural Inc.

Franchesca Hernandez 8334 Foothill Boulevard Los Angeles, CA 91040 (323) 943-5675 franchesca@alphastructural.com

American 1031

Adam Bryan 10111 Petit Avenue North Hills, CA 91343 (310) 903-6757 adam@american1031.net

American Environmental Specialists, Inc. Mr. James F. McClung, Jr. 15183 Springdale Street Huntington Beach, CA 92649 (714) 379-3333 admin@aeshb.com

Consultant: Mold Investigations/Recommendations, Asbestos/Lead Testing, Training. See the Advertisers Index on Page 64 for the location of our ad.

AMS Construction 1159 Iowa Ave., Ste. K Riverside, CA 92507 (833) 267-7663 info@amsroofingconstruction.com

See the Advertisers Index on Page 64 for the location of our ad. Angelo Termite and Construction

Gregg Traum 16161 Scientific Way Irvine, CA 92618 (800) 589-8809 info@angelotermite.com

See the Advertisers Index on Page 64 for the location of our ad.

Anyone Home

Jaime Conde 25521 Commercentre Dr #100 Lake Forest, CA 92630 (949) 916-3919 lightson@anyonehome.com

Engagement and automation tools through Contact Center and CRM software.

API Property Management

Margie Tabrizi

1400 Bristol St. N, Ste. 245-A Newport Beach, CA 92660 (714) 505-5200

margie@apipropertymanagement.com

Apartment SEO

Ronn Ruiz

100 W. Broadway Ave, Suite 425 Long Beach, CA 90802 (877) 309-7363

ronn@apartmentseo.com — apartmentseo.com

Advertising firm specializing in Websites, Search & Social Media Marketing. apartments.com

Adriana Mamola 3161 Michelson Dr, #1675 Irvine, CA 92612 (951) 522-3001 amamola@costar.com

#1 nationwide provider of information and advertising services.

Apex Window Décor

Deepa Gorajia 1132 E. Katella Ave, Suite A16 Orange, CA 92867 (714) 532-2588

deepag@apexwindowdecor.com — www.apexwindowdecor.com

See the Advertisers Index on Page 64 for the location of our ad. Appfolio, Inc.

55 Castilian Dr Goleta, Ca 93117 (866) 648-1536 mindy.sorenson@appfolio.com

See the Advertisers Index on Page 64 for the location of our ad.

Approved Real Estate

Jim Forde 4010 Barranca Pkwy, Suite 100 Irvine, CA 92604 (714) 875-0979 jim@approvedrealestateacademy.com

Aquatic Facility Services Inc

Ramiro Uribe 1290 North Red Gum Street Anaheim, CA 92806 (949)478-9931 ruribe@afsinconline.com

Aquinas HVAC

Eric Barnett 7438 Trade Street San Diego, CA 92121 (610) 410-3154 eric.barnett@aquinashvac.com

ARIZE

Nia Williams

1250 North Lakeview Avenue, Suite T Anaheim, CA 92807 (833) 383-7962 sales@arizehub.com — http://www.arizehub.com

Argos Homes Systems

Mr. James Van Dyke 11542 Knott St., Suite B-5 Garden Grove, CA 92641 (714) 894-9534 argosjvandyke@hughes.net

Seamless aluminum rain gutters, fabric awnings, mirrored wardrobe closets. See the Advertisers Index on Page 64 for the location of our ad.

Supplier Contact Index — continued on page 52

Supplier Contact Index — continued from page 50

Armada Power

Robert Cooke

230 West Street Columbus, OH 43215-2655 (909) 730-6509

robert.cooke@armadapower.com

Arroyo Insurance Services, Inc

Seamus McDonald

3480 Torrance Blvd., #301 Torrance, CA 90503 (310) 245-1925

seamusm@arroyoins.com

Assure by Remote Ally

Eddie Conlon

4431 Corporate Center Drive, Suite 121 Los Alamitos, CA 90720 (866) 439-0318

conlon@remoteally.com

AssuredPartners

Kate Shoemaker 2913 S Pullman Street Santa Ana, CA 92705 (949) 417-4047

kate.shoemaker@assuredpartners.com

ATI 3360 La Palma Anaheim, CA 92806 (714) 412-0828

edwina.garcia@atirestoration.com

Automatic Fire Sprinklers

Chris Delany 7272 Mars Drive Huntington Beach, CA 92647 (714)841-2066

afs@afsfire.com

AWB Law, P.C.

Anthony Burton — anthony@awblawpc.com 2040 Main Street, Suite 500 Irvine, CA 92614 (949) 244-4207

admin@awblawpc.com

Baker Law Group

John Baker 7700 Irvine Center Dr., Suite 800 Irvine, CA 92618 (949) 450-0444

jbaker@bakerlawgroup.com

Bassett Outdoor Contract

Jonathan Bennett PO Box 1280 Haleyville, AL 35565 (205) 486-5102

jlbennett@bassettoutdoorcontract.com

Behr Paint

Lori Flores 1601 E. Saint Andrew Pl. Santa Ana, CA 92705-5044 (909) 248-5132

lorflores@behrpaint.com — www.behr.com

BELFOR Property Restoration

Susan Nellor 2920 East White Star Avenue Anaheim, CA 92806 (714) 514-7158

susan.nellor@us.belfor.com

BG Multifamily

Shannon Valentino 5850 Granite Parkway Plano, TX 75024 (714) 654-9498

svalentino@bgmultifamily.com

Bio-One of Orange

Cory Flores 1439 West Chapman Avenue #159 Orange, CA 92868 (949) 306-1733

Cory@Biooneorange.com — www.biooneorange.com

Bio SoCal

Alan Cohen — Alan@BioSoCal.com

4607 Lakeview Canyon Road, Ste 498 Westlake Village, CA 91361 (818) 839-9000 Info@BioSoCal.com — https://biosocal.com/

Black Bird Fire Protection, Inc. 10282 Trask Ave Ste D Garden Grove, CA 92843 (714) 462-6095 info@blackbirdfire.com

BluSky Restoration Contractors, LLC

Stefanie Koslosky 1183 Warner Ave Tustin, CA 92780 (657) 575-0933

Stefanie.koslosky@goblusky.com

Bob Peters Fire Protection

Laurie Vandebrake 3397 East 19th Street Signal Hill, CA 90755 (562) 424-8486

LaurieV@bobpetersfire.com

Brennan Law Firm

Michael Brennan

67 Live Oak Avenue, Suite 105 Arcadia, CA 91006 (626) 294-0500

mike@mbrennanlaw.com

See the Advertisers Index on Page 64 for the location of our ad.

Brixton Protective Services Inc

Raymond Garcia 2323 West Lincoln Avenue, 137 Anaheim, CA 92801 (949) 619-6044 ray@brixtonprotective.com

Buffalo Maintenance, Inc.

Frank Alvarez

6861 Stanton Ave., Suite G Buena Park, CA 90621 (714) 956-8371 www.buffalomaintenance.com

See the Advertisers Index on Page 64 for the location of our ad.

California Bath Restoration

Carly Camacho 1920 E. Warner Ave., Suite 3P Santa Ana, CA 92705 (949) 263-0779 ccamacho@calbath.com

Complete kitchen and bath restoration and refinishing company.

California Rooter & Plumbing

Mr. Mark Fowler 1905 E. Deere Ave. Santa Ana, CA 92705 (949) 222-2202

Plumbing and drain cleaning services. See the Advertisers Index on Page 64 for the location of our ad.

California Safety Agency

Darrell Cowan 8932 Katella, Suite 108 Anaheim, CA 92804 (866) 996-6990 dcowan@csapatrol.com — www.csapatrol.com

CAMP Construction Services

Ronni Anthony 15139 South Post Oak Rd. Houston, TX 77053 (713) 413-2267 ranthony@campconstruction.com

Carlyle Minh Ta 1001 Pennsylvania Avenue Northwest Washington, DC 20004 (202) 729-5180 minh.ta@carlyle.com

CBRE Multifamily SoCal – Dan Blackwell & Team

Daniel Blackwell 3501 Jamboree Road, Suite 100 Newport Beach, CA 92660 (949) 307-8319 dan.blackwell@cbre.com — www.cbre.com/invocmultifamily Orange County multifamily investment property sales and 1031 exchanges. See the Advertisers Index on Page 64 for the location of our ad.

CFG Investments, Inc.

Stephen Meyer 17220 Newhope Street Fountain Valley, CA 92708 (714) 557-1430 steve@cfginvestments.com — www.cfginvestments.com

Charles Taylor Enironmental

Kellie Vazquez 1011 Birchcrest Ave Brea, CA 92821 (657)286-9575 kellie.vazquez@charlestaylor.com

Chase Multifamily Lending

3 Park Plaza, Suite 1000 Irvine, CA 92614 (866) 937-7199 www.chase.com/mfl

Citiguard, Inc.

Michael Steel 22736 Vanowen Street, #300 West Hills, CA 91307 (747) 251-1182 Michael@Citiguardinc.com

Citizens Business Bank

Michael Duran 2650 E Imperial Hwy Brea, CA 92821 (714) 996-8150 mduran@cbbank.com — http://www.cbbank.com

CitySide Networks, LLC

Mike Gourzis

100 Spectrum Center Drive, Suite 500 Irvine, CA 92618 (833) 318-4646 mike.gourzis@citysidefiber.com

Clarion Management, Inc. 101 Pacifica, #260 Irvine, CA 92618 (949)383-4762 bmoody@clarionmgmt.com

Cloudastructure

Jessica Tabor 150 Southeast 2nd Avenue Miami, FL 33131 (619) 357-1362 jess@cloudastructure.com — https://www.cloudastructure.com/ Colliers International

Pat Swanson

3 Park Plaza, Ste 1200 Irvine, CA 92614 (949) 724-5564 pat.swanson@colliers.com

Consensys Property Management Company

Laurel Dial 1380 S. Anaheim Blvd Anaheim, CA 92805 (714) 772-4400 laureld@consensyspm.com — www.consensyspm.com

Supplier Contact Index — continued on page 54

Supplier Contact Index —

page

CORT Furniture Rental

Karie Talke

2540 Main Street Suite A Irvine, CA 92614 (949) 852-0711

karie.talke@cort.com

Cox Communications

Alicia Gray

27121 Towne Centre Dr, Suite 125 Foothill Ranch, CA 92610 (949) 563-8163

alicia.gray@cox.com

Crank Waterproofing

Rocky Glover

134 Commercial Way Costa Mesa, CA 92627 (949) 374-2628

info@crankdeckandroof.com

Crest Insurance

Cameron Stewart 3636 Nobel Drive, Suite 400 San Diego, CA 92120 (858) 547-1128

cstewart@crestins.com http://www.crestins.com

Crown Building Services Inc.

Jason Maslach 548 Malloy Ct. Corona, CA 92878 (714) 694-1007

jason@crownservicesinc.com – www.crownservicesinc.com

Deans & Homer, Renter’s Insurance

Debbie Halverson

110 E. Wilson Ave., Suite 102 Fullerton, CA 92832 (800) 345-2054

debbieh@deanshomer.com — www.InsureYourStuff.com

Deck Diagnostics

Ronald White 17341 Irvine Boulevard, Suite 200 Tustin, CA 92780 (714)502-9029

hdc.canfixit@gmail.com

Deck Inspectors Inc.

David Mazor 2029 Verdugo Rd. #156 Montrose, CA 91020-1626 (888) 224-0489

Deck-Inspector@deckinspectors.com

Dedicated Transportation Services

Richard Rodrigues 13700 Harbor Blvd., Suite B Garden Grove, CA 92843 (714) 371-3034 richthetowguy@yahoo.com www.dedicatedtransportationservices.com

Defense International Corporation

Chaz McKinney 130 South Prospect Avenue Tustin, CA 92780 (714) 646-1945 defenseintco@gmail.com

DG Realty Advisors, Inc.

Tim Gorman — tim@dgrealtyadvisors.com 272 South Poplar Avenue, Unit 101 Brea, CA 92821-5587 (714) 932-9673 info@dgrealtyadvisors.com

Dick Wardlow Insurance Brokers

Matt Wardlow 233 High Street Moorpark, CA 93021 (805) 553-0505 x 320 mattw@wardlowinsurance.com — www.wardlowinsurance.com Insurance brokers specializing in apartments and commercial property.

Discount Appliance Guys

Frank Morales

2041 Rosecrans Avenue, Suite 363 El Segundo, CA 90245 (310) 955-7408 frank@discountapplianceguys.com

DM Smithco

Duane Van Handel

1940 W. Orangewood Ave., Suite 201 Orange, CA 92868 (714) 456-9147 v456-9983 dvh@dmsmithco.com

Dryer Vent Wizard of Mission Viejo and Trabuco Canyon

Ronald West 29005 Consuelo Pl Mission Viejo, CA 92692 (949) 966-0303 rwest@dryerventwizard.com

DTS Pacific LLC

Jim Diaz 539 South Indiana Street Anaheim, CA 92805 (877) 387-7229 jimdiaz@dtspacific.com

Dunlap Property Group

Paul Dunlap 801 E. Chapman Avenue Fullerton, CA 92831 (714) 879-0111 pdunlap@dpgre.com — www.dpgre.com

Dunn-Edwards Corporation

Jessica Seitz

1575 North Placentia Avenue Placentia, CA 92870-2333 (562) 760-9969 Jessica.Seitz@dunnedwards.com

Duringer Law Group, PLC

Mr. Stephen C. Duringer, Esq.

181 S. Old Springs Road, 2nd Floor Anaheim Hills, CA 92809 (714) 279-1100, (800) 829-6994 toll free

Specializes in landlord/tenant law, debt collection, eviction. EEEadvisor

Omidreza Ghanadiof

6500 Yucca Street 416 Los Angeles, CA 90028-4972 (805) 334-0037 info@eeeadvisor.com

Effortless Ads

Madeline Nash

209 Cornwall Street Northwest Leesburg, VA 20176 (214) 952-9862 madeline@effortlessads.com

Electric Medics

Mike Parks

28052 Camino Capistrano, 105 Mission Viejo, CA 92677 (949) 462-9200 electricmedics@gmail.com

EmpireWorks Reconstruction and Painting

Chet Oshiro

1682 Langley Ave. Irvine, CA 92614 (888) 278-8200

coshiro@empireworks.com — www.empireworks.com

Entrata

Kristin Teale

4205 Chapel Ridge Road Lehi, UT 84043 (801) 735-6988 kteale@entrata.com

Everline Coatings and Services—S Orange Co

Srinivas Hanumansetty

23111 Antonio Parkway Suite 200

Rancho Santa Margarita, CA 92688 (949) 216-8368

srinivas@everlinecoatings.com https://everlinecoatings.com/us/southern-orange-county/ Expressions Home Gallery

Sherri Galusha 17138 Von Karman Ave Irvine, CA 92614 (949) 271-2085

srgalusha@morsco.com

Major appliances for apartments.

EZ Drain & Plumbing

Stacie Fluhrer 6709 Washington Ave, #944 Whittier, CA 90601 (714) 640-0699 ezdrainandplumbing@gmail.com

See the Advertisers Index on Page 64 for the location of our ad. Fairgrove Property Management

Marco Vartanian — mvartanian@fairgrovepm.com 2355 Main Street, Suite 120 Irvine, CA 92614 (714) 541-0288 info@fairgrovepm.com — https://fairgrovepm.com/ Farmer’s Insurance — Theresa Simes Agency

Terri Simes 17155 Newhope Street #F Fountain Valley, CA 92708 (714) 966-3000 tsimes@farmersagent.com — www.farmersagent.com/tsimes

Insurance for apartments, business, auto, home, life, etc.

See the Advertisers Index on Page 64 for the location of our ad.

FIRST ONSITE Restoration

Amit Gandhi 1275 North Grove Street Anaheim, CA 92806 (619) 537-9499

amit.gandhi@firstonsite.com — https://firstonsite.com/

Fisher & Phillips

2050 Main Street, Suite 100 Irvine, CA 92614 (949) 851-2424

cbaran@laborlawyers.com

FPK Security

Steve Flamm P.O. Box 55597 Valencia, CA 91355 (800) 459-4068

stevef@fpksecurity.com — www.fpksecurity.com

Gale Force Property Maintenance Inc.

Marisa Thompson 31915 Rancho California Rd, Ste. 200-401 Temecula, CA 92596 (951) 225-5019

marisa@galeforcepm.com

Gatewise

Joseph Knaack 2900 Weslayan Street Houston, AZ 85013 (714) 277-2586

joseph@gatewise.com

Genesis Bank

Lauren DiBiase 4675 MacArthur Ct Suite 1600 Newport Beach, CA 92660 (949) 273-1226

ldibiase@mygenesisbank.com

Gerhard Electric

Mark Gerhard—mark@gerhardelectric.com

22961 La Cadena Drive Laguna Hills, CA 92653 (949) 951-0490 service@gerhardelectric.com

With the new Livable Pro, Housing Providers of any size can bill back Residents for master-billed utilities and amenities.

WATER/SEWER PEST CONTROL

LANDSCAPING TRASH

The FIRST DIY solution to recover masterbilled utilities, Livable’s new Pro platform lets Housing Providers and Property Managers divide utility bills using occupancy, square footage or by unit. Don’t worry - we still offer Billing Automation for larger management companies!

Billing transparency

Manager & Resident portals

Free setup

No unit minimums HIGHLIGHTS:

continued from page 54

Gogo Cabinets

Warren Chong 1726 Tyler Avenue South El Monte, CA 91733-3430 (626)328-6071

w.chong@gogocabinet.com

Google Fiber

Carol Luong

19510 Jamboree Road Google Building FAIR Irvine, CA 92612 (949) 800-1346

luongcarol@google.com

GoPowerEV

Rachel Corn 9211 Harlow Avenue Los Angeles, CA 90034 (781) 264-3696

rachel.corn@gmail.com

Gorman & Associates

Sonya Loera PO Box 325 Brea, CA 92822 (714) 255-9998

info@wrgorman.com

See the Advertisers Index on Page 64 for the location of our ad.

GQ Landscape Care, Inc.

Mario Quiroz

4195 Chino Hills Parkway, Suite 202 Chino Hills, CA 91709 (909) 906-6009

mariomquiroz@gqlandscapecare.com

Green Home Solutions TrueEnviro

James Armendariz

20984 Bake Pkwy, Ste 100 Lake Forest, CA 92630 (909) 238-4169

socal@trueenviro.com

GreenMarbles

Andrew Gulick

3419 Via Lido, Suite 388 Newport Beach, CA 92663-3908 (866) 442-7012

andrew.gulick@greenmarbles.com https://greenmarbles.com

Guardian Roofs by Sudduth Construction Inc.

Helen Tredo 1010 N. Batavia St., Suite F Orange, CA 92867 (714) 633-3619 guardianroofsbookkeeping@gmail.com — www.guardianroofs.com

Roofing systems for residential and commercial property for over 30 years. See the Advertisers Index on Page 64 for the location of our ad.

H2O Heating Pros, Inc.

Tim Caufield — timcaufield@h2oheatingpros.com P.O. Box 91 Menifee, CA 92586 (951) 405-0015 email@h2oheatingpros.com — www.h2oheatingpros.com

HMWC, CPAs & Business Advisors

David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000 david@hmwccpa.com

HMWC, CPAs & Business Advisors

David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000 david@hmwccpa.com

Ingersoll Rand

Jesse Estrada 11927 Ottawa Pl. #90 Chino, CA 91710 (909) 306-9390 jesse.estrada@irco.com

Insurance Solutions of America

Coleen Badawi 7365 Carnelian Street STE 201 Rancho Cucamonga, CA 91730 (909) 942-9946 coleen@isaagent.us

Intellirent

Cassandra Joachim 632 Commercial Street, 5th Floor San Francisco, CA 94111 (415) 849-4400 info@myintellirent.com

Intersolutions — Property Management Staffing

Specialists

Laura Aliberti 17762 Manchester Avenue Irvine, CA 92614-6649 (858) 367-5998 laliberti@intersolutions.com - www.intersolutions.com

Investing in The OC

Mercedes Shaffer 1200 Newport Center Drive Newport Beach, CA 92660 (714) 330-9999

InvestingInTheOC@gmail.com — http://investingintheoc.com

Ironwood Plumbing, Inc.

Carl Ludwig 101 S. Kraemer Blvd., Suite 100 Placentia, CA 92870 (877) 484-7575 carl@ironwoodplumbing.com — www.ironwoodplumbing.com

ISU — The Olson Duncan Agency

Jim Kinmartin

25550 Hawthorne Blvd #203 Torrance, CA 90505 (310) 373-6441

jim@olsonduncan.com — www.olsonduncan.com

Independent insurance brokerage representing commercial building owners and operators.

JKJ Plus One, Inc

Cassandra Torres

444 Old Newport Boulevard, Ste C Newport Beach, CA 92663 (949)259-3092

cassandra@casstorres.com

JLE Property Management

Denise Arredondo

700 West 1st Street, Suite 12 Tustin, CA 92780 (714) 778-0480

www.jle1.com — denise@jle1.com

See the Advertisers Index on Page 64 for the location of our ad.

Junk King Orange County/Anaheim

Lee Turrini 9272 Jeronimo Rd, Suite 108 Irvine, CA 92618 (949)677-1132

Leeturrini@junk-king.com

Kairos Investment Management Company

Jon Needell

30242 Esperanza Rancho Santa Margarita, CA 92688 (949) 709-8888

jneedell@kimc.com — www.kimc.com

Kay Properties & Investments Company

Patricia Aballe 21515 Hawthorne Blvd, 360 Torrance, CA 90503 (855) 899-4597

info@kpi1031.com

See the Advertisers Index on Page 64 for the location of our ad.

KD Electric Company

Derrick Laughlin 17071 E. Imperial Hwy., Suite A6 Yorba Linda, CA 92886 (714) 223-2700

derrick@kdelectric.com — www.kdelectric.com

Electrical wiring & installation for remodels, tenant improvements, new constructions & additions.

Kimball, Tirey & St. John LLP

Michael Chen 2040 Main St., Suite 500 Irvine, CA 92614 (949) 476-5585

Michael.Chen@kts-law.com

KJ Carpet Wholesale

Chris Yi PO Box 369 Walnut, CA 91788 (909) 455-0180

AR@kj-carpet.com

Kustum Kunstrukshun

Jonathan Muller 7611 Volga Drive, 1 Huntington Beach, CA 92647 (562)370-6080

josh@kustumk.com—https://kustumk.com/ L’Abri Management, Inc. 8141 E. Second Street, Suite 300 Downey, CA 90241 (714) 826-9972

www.labri-inc.com

Full service property management provider for 16+ units. LA Hydro-Jet & Rooter Service, Inc.

Dan Baldwin 10639 Wixom St Sun Valley, CA 91352 (800) 750-4426

dbaldwin@lahydrojet.com

Landcare Logic

Jalin Gerber

1448 N. Glassell Orange, CA 92867 (951) 316-8002

jalin@landcarelogic.com — www.landcarelogic.com

LaundryUp

Howard Lee

1070 N. State College Blvd. Anaheim, CA 92806 (714) 533-7835

hmlee_vp@yahoo.com — www.laundryup.com

Livable

Daniel Sharabi PO Box 475852 San Francisco, CA 94147 (877) 789-6027

comesave@livable.com — www.livable.com

See the Advertisers Index on Page 64 for the location of our ad.

Lloyd Pest Control

David Hinrichs

1331 Morena Blvd, #300

San Diego, CA 92110 (619) 843-6369

david.hinrichs@lloydpest.com

LoCali Management Group

Nathan Poth

6789 Quail Hill Pkwy, Ste 625 Irvine, CA 92603 (714) 747-9074

Nathan@livinglocali.com — www.livinglocali.com

Boutique style property management.

Supplier Contact Index — continued on page 58

Supplier Contact Index — continued from page 57

LordCap Green

Jessica Collins

14 Wall Street, Ste 1720 New York, NY 10005 (212) 400-7142

team@lordcapgreen.com — https://www.lordcapgreen.com

Loss Prevention Systems, Inc.

Eric Straub

43234 Business Park Dr., #101 Temecula, CA 92590 (888) 266-5677

eric_straub@2noloss.com

Luminous

Joel Duchesne

2911 1/2 Hewitt Ave., Suite 8 Everett, WA 98201 (866) 387-7275

help@luminousresidential.com

Mailboxes R Us

Tony McDaniel

1980 N Glassell Street Orange, CA 92865 (714) 779-7779

tony@hillcrestconstruction.com

Monument Roofing

Aaron Martin

625 W. Katella Ave. #29 Orange, CA 92867 (714) 538-3330

customerservice@mccarthyroofing.com

See the Advertisers Index on Page 76 for the location of our ad.

Milgard Windows & Doors

Mike Mills

26879 Diaz Road Temecula, CA 92590 (951) 536-0275

mikemills@milgard.com — http://milgard.com

MJC Realty

Joel Carlson

3 Upper Newport Plaza Drive, First Floor Newport Beach, CA 92658 (714) 271-7322

joel@joelcarlson.com

Molly Maid of Irvine, Saddleback and Temecula Valley

Scott Sims 20984 Bake Parkway #102 Lake Forest, CA 92630 (949) 367-8000 x 2 scott.sims@mollymaid.com www.mollymaid.com/irvine-saddleback-valley/

Moore Replacements

Mike Moore

1525 W MacArthur Blvd, Unit 16

Costa Mesa, CA 92626 (714) 963-0505 mike@moorereplacements.com

Morgan Skendarian Investment Real Estate Group

4590 Mac Arthur Blvd., Suite 260

Newport Beach, CA 92660 (949) 251.8800

md@morganskenderian.com

MRI Software

Mary Greene

28925 Fountain Parkway Solon, OH 44139-4356 (714) 403-3622

mary.greene@mrisoftware.com — http://www.checkpointid.com

Multifamily Utility Company

Denise Deverelle—ddeverelle@multifamilyutility.com

PO Box 86531

San Diego, CA 92138 (800) 266-0968 sales@multifamilyutility.com

Team Services

Teresa Manzano Mendoza 17321 Irvine Blvd, #205 Tustin, CA 92780 (714) 213-8841 teresa@multiteam.net — www.multiteamservices.com

National Credit Systems

Gordon Marshall 1775 The Exchange SE Suite 300 Marietta, GA 30339 (800) 515-6858

gmarshall@nationalcreditsystems.com

National Service Company

Anel Burgin 845 N Commerce St Orange, CA 92867 (714) 633-1811

ab_national@yahoo.com — www.apartmentlaundry.com

See the Advertisers Index on Page 64 for the location of our ad.

Navion Insurance Associates, Inc

Shawntae Stewart 23001 La Palma Avenue, Ste 120 Yorba Linda, CA 92887 (714) 202-4711

sstewart@navionins.com — www.navionins.com

Newmeyer & Dillion, LLP

Rondi Walsh

895 Dove Street, 5th Floor

Newport Beach, CA 92660 (949) 854-7000

rondi.walsh@ndlf.com

New York Life

Kimberly Lucas 3711 Calle Casino San Clemente, CA 92673 (949) 244-5459

kalucas@ft.newyorklife.com

NFP Property & Casualty

Eric R. Marrs, CIC, CRM, Vice President 1551 Tustin Avenue, Suite 500 Santa Ana, CA 92705 (714) 617-2446

eric.r.marrs@nfp.com — www.nfp.com

Commercial, Personal & Health Insurance.

NPM Staffing an InterSolutions Company

Laura Aliberti

2400 East Katella Ave., Suite 800 Anaheim, CA 92806 (949) 307-1595

laliberti@npmstaffing.com — www.npmstaffing.com

OC Professional Maintenance Team

Jennifer Barragan 1180 W. Ball Rd. #9134 Anaheim, CA 92812 (714) 583-8633 info@ocproteam.com

See the Advertisers Index on Page 64 for the location of our ad.

Oliver Mahon Asphalt

Michelle Hogge 182 Wells Place Costa Mesa, CA 92627 (949) 548-6398 admin@olivermahon.com

OMNIA Partners, Multifamily Housing

Peter Braun 1941 South Grant Street Denver, Colorado 80210 (303)910-7636 peter.braun@omniapartners.com omniapartners.com/multifamilyhousing

One Call Restoration

Anthony Nocera 1240 S Wright Street Santa Ana, CA 92705 (562) 824-1234 tony@onecallsm.com

Optimum Seismic, Inc.

Ali Sahabi 5508 S. Santa Fe Ave. Vernon, CA 90058 (323) 605-0000 asahabi@optimumseismic.com — www.optimumseismic.com

See the Advertisers Index on Page 64 for the location of our ad.

Orange County Property Management

Eric Reichert 16742 Gothard Street, Suite 117 Huntington Beach, CA 92647 (714) 840-1700 eric@ocmgmt.com — orangecountypropertymanagement.com

Orion DCP Inc.

Yathrib Heredia 117 North Bewley Street Santa Ana, CA 92703 (949) 306-3995 Yheredia@Oriondcp.com

Pacific Coast Commercial Pool Service

Roger Klump 5282 Acacia Ave Garden Grove, CA 92845 (714) 351-1881 rdklump@gmail.com

Pacific Environmental & Abatement Solutions Inc

Kristine Ramos kristine@peasolutions.com P.O. Box 459 Surfside, CA 90743 (714)379-5029 info@peasolutions.com

Patio Guys

Joanna Solis 2907 Oak St Santa Ana, CA 92707 (800) 310-4897 commercial@patioguys.com

Pearlx

Phillip Forrester 1612 Cambridge Circle Charlottesville, VA 22903 (323) 863-8403 pf@pearlxinfra.com

Pfister

Jonna Slaybaugh 1935 Poncha Court Larkspur, CO 80118 (720)381-9307 Jonna.slaybaugh@spectrumbrands.com

Supplier Contact Index —

continued from page 58

Pipe Restoration Solutions, Inc

Chris Diaz

chris@prspipe.com

15510 Rockfield Blvd, Suite C100

Irvine, CA 92618 (800) 652-7604

info@prspipe.com

https://www.piperestorationsolutions.com/

PK Security, Inc.

Steve Flamm

P.O. Box 55597

Valencia, CA 91355 (800) 459-4068

stevef@fpksecurity.com

PRC Restoration

Freddy Rodriguez

23839 Banning Blvd

Carson, CA 90745 (562) 490-6900

info@prcrestoration.com — www.prcrestoration.com

Precision Concrete Cutting

Aaron Anderson

650 S Grand Ave #108

Santa Ana, CA 92705 (760) 448-0979

aaron@pcctriphazardremoval.com — www.safesidewalks.com

Prendiville Insurance Agency

Angela Weiss

24661 Del Prado, Suite 3

Dana Point, CA 92629-2805 (949) 487-9696

angela@prendivilleagency.com

Prestige Construction and Renovation Services, Inc

Sam Elzein — selzein@prestigecrs.com

2600 Newport Boulevard, Suite 114

Newport Beach, CA 92663 (951) 314-5457

support@prestigecrs.com

ProActive Realty Investments

Rita Aguila

1913 E. 17th Street, Suite 217 Santa Ana, CA 92705 (714) 541-3138

rita@proactiveri.com — www.proactiveri.com

Property Management Multifamily & Single Homes, Real Estate Sales.

Professional Towing LLC

Alberto Castellanos 593 North Batavia Street Orange, CA 92868-1218 (714) 616-0290

dispatch@albertostowing.com

Promaxima Strength & Conditioning

Lesley Ward 5310 Ashbrook Drive Houston, TX 77081 (979) 946-6889 lward@promaxima.com — www.promaxima.com

PWS Laundry / Alliance

John Endahl 12020 Garfield Ave South Gate, CA 90280 (323) 721-8832

jendahl@pswlaundry.com — www.pwslaundrywest.com

PyroComm Systems, Inc.

Jake Tirabassi 15215 Alton Parkway, #200 Irvine, CA 92618 (949) 386-0798 jaket@itredrock.com

Qwikkit

Jennifer Mau

tradeshows@Qwikkit.com

7350 Langfield Road Houston, TX 77092 (713) 540-3205 j.mau@qwikkit.com

R&B Wholesale Distributors, Inc.

David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400 drhodes@rbdist.com — www.rbdist.com

See the Advertisers Index on Page 64 for the location of our ad.

RCS Construction Management

Bill Rupert 9114 Adams Ave 340 Huntington Beach, CA 92646 (310) 667-2829 info@rcs-cm.com

Real Floors

Delia Chamberlain—delia.chamberlain@realfloors.com 560 Webb Industrial Dr Marietta, GA 30062 (810)444-1550 jessica.mcconnell@realfloors.com

Reliant Parking Solutions, LLC

Kevin Wexler PO Box 13004 Carlsbad, CA 92013 (760) 494-0938 info@reliantparking.com

Rentler

Barton Strawn 200 Civic Center Drive, Suite 150 Sandy, UT 84070 (888) 222-1009 www.rentler.com/partner/aaoc — membership@rentler.com

Rently

Zach Goulhiane 6300 Wilshire Boulevard, Suite 620 Los Angeles, CA 90048 (323) 375-5778 zach@rently.com

Rent.

Laura Lemansky 950 East Paces Ferry Road NE, Suite 2600 Atlanta, GA 30326 (949) 943-5177 llemansky@rent.com - www.rent.com

Repipe Specialists, Inc

Daniel Johnston 245 East Olive Ave, 5th Floor Burbank, CA 91502 (703) 801-8269 daniel.johnston@repipespecialists.com

Resident IQ

Angela Mackey — angela.mackey@residentiq.com 2035 Lakeside Centre Way Suite 250 Knoxville, TN 379220 (949) 698-3662 sales@residentiq.com

REVS (Refuel Electric Vehicle Solutions)

David Aaronson 3753 Nottingham St Houston, TX 77005 (713) 927-1693 daaronson@refuelevs.com — www.refuelevs.com

Reynolds Realty Advisors

Elizabeth Reynolds 3900 E Miraloma Ave, Suite H Anaheim CA, 92806 (866) 613-7772 Elizabeth@ReynoldsRealtyAdvisors.com www.ReynoldsRealtyAdvisors.com

Roberts Management & Investments

Ray Roberts 3532 Katella Ave, Suite 111 Los Alamitos, CA 90720 (562) 430-3588

See the Advertisers Index on Page 64 for the location of our ad.

Roto Rooter Service Company

Jacob Coe 1501 Railroad Street Corona, CA 92878 (714) 666-1665 jacob.coe@rrsc.com

S-Team Turn Overs

Carlos Mercado 2030 East 4th Street

Santa Ana, CA 92705 (310) 986-1522 cmercado@steamoc.com

S.E. Electrical Service Inc.

Sam Edalati 6282 Abraham Avenue Westminster, CA 92683 (714) 448-6252 seelectricoc@verizon.net

Satellite Management Company

Paul Conzelman 1010 E Chestnut Ave

Santa Ana, CA 92701 714) 558-2411 ext 124 pconzelman@satellitemanagement.com

Schluter Systems

Mary Yocum 15 Nantucket Lane Aliso Viejo, CA 92656 (714) 329-0355 myocum@schluter.com

Securitas Security Services USA

Jacob King 27275 Miraflores

Mission Viejo, CA 92692 (619) 559-3020 jacob.king@securitasinc.com

Service 1st

Sergio Sanchos 2510 N. Grand Santa Ana, CA 92705 (714)573-2251 ssancho@service-1st.com — http://www.service-1st.com

Shanon Ohmann Real Estate Group

Shanon Ohmann 28361 Lakewood Drive

Laguna Niguel, CA 92677 (949) 309-1244 Shanonohmann@gmail.com

Signal of OC/SD

Gilbert Holguin 2140 West Chapman Avenue Suite #250 Orange, CA 92868 (714) 715-2157 gholguin@teamsignal.com — https://www.teamsignal.com/ S M Painting Corp.

Salvador Munguia 417 S. Associated Rd. #212 Brea, CA 92821 smpaintscheduling@gmail.com

Snappt Inc. Daniel Cooper 6100 Wilshire Boulevard

Los Angeles, CA 90048 (714) 812-2340 dcooper@snappt.com — www.snappt.com

South Coast Deck Inspections

Michael Malki 1095 N. Main St. Suite Q Orange, CA 92867 (657) 707-9127 admin@southcoastdeck.com — southcoastdeckinspections.com

South Coast Real Estate & Property Management

1927 Harbor Blvd., #370

Costa Mesa, CA 92627 (800) 541-1962

paul@southcoastrealestatebroker.com

Southern California Edison-Multi Family Program

Mary Finn Parker

1515 Walnut Grove Ave

Rosemead, CA 91770 (714) 307-5274

mary.finn@sce.com — www.sce.com

Spicer Mechanical

Chad Hegreberg

1210 N. Jefferson #K, Anaheim, CA 92807 (714) 279-9100

chadh@spicermechanical.com — www.spicermechanical.com

Strategic Sanitation Services

Eric Lenning

25801 Obrero Drive #11

Mission Viejo, CA 92691 (877) 271-7909

ericl@wasteoptimize.com

Sunwest Bank

Lesley Wright 2050 Main Street Irvine, CA 92614 (714)730-4437

lwright@sunwestbank.com

SVN / Vanguard — Cameron Irons

Cameron Irons

120 W. 5th Street #210 Santa Ana, CA 92701 (714) 446-0600 cirons@svn.com — www.svnvanguard.com

See the Advertisers Index on Page 64 for the location of our ad.

Synergy Companies

Douglas Price

90 Business Park Drive Perris, CA 92571 (951)443-6151

Doug.Price@synergycompanies.com

TAG / AMS, Inc.

Rick Denver 10572 Chestnut Street

Los Alamitos, CA 90720 (562) 280-0177 rickdenver@tagams.com

TASORO

Annie Bing 14107 Brighton Ave Gardena, CA 90249 (714) 925-0598

ab@tasoroproducts.com — https://tasoroproducts.com/ Tax & Financial Group

Justin Hess

4001 MacArthur Blvd. 3rd Floor

Newport Beach, CA 92660 (949) 223-8434

justin.hess@tfgroup.com

The Door & Window Company

Elsa Pizana 1529 W. Alton Avenue

Santa Ana, CA 92704 (714) 754-4085

elsa@thedoorandwindow.com

TheGuarantors

Alexandra Nazaire

1 World Trade Center

New York, NY 10007 (212) 266-0020

associations@theguarantors.com — success@theguarantors.com

The Junkluggers of Orange County

Kyle Mussche 1135 West Katella Avenue

Orange, CA 92867 (714) 493-7625 kyle.mussche@junkluggers.com

The Liberty Group

Carrie Floyd 11801 Pierce Street, Suite 200 Riverside, CA 92505 (951) 744-0057

carrief@thelibertygroup.com — www.thelibertygroup.com

The Management Works

Chip Robinson

1303 Avocado Ave #260

Newport Beach, CA 92660 (949) 644-2063

www.mgtworks.com

We provide apartment property management in Southern California.

The Mogharebi Group

Brett Bayless 28 Crestview Drive Rancho Santa Margarita, CA 92688 (949) 887-2465

Brett.bayless@mogharebi.com

Titanium Restoration Services Company

Victor Martinez P.O. Box 4584 Anaheim, CA 92801 (714) 290-5875

titaniumrestoration@gmail.com

TO’ and MO’ Towing

Robert Heer

518 N. Poinsettia Ave. Santa Ana, CA 92701 (714) 543-0879

rchjr@pacbell.net

Towing company with 4 locations in Orange County.

Torrey Pines Bank

Patrick Davern

600 Anton Boulevard Costa Mesa, California 92626 (213) 362-5288 pdavern@torreypinesbank.com

Total Rooter & Plumbing

Steve Whittiker 2408 West Avenue Fullerton, CA 92833-3138 (714) 715-3315

totalbfrp@gmail.com

See the Advertisers Index on Page 64 for the location of our ad.

Urban Surfaces

Brandon Cutler

2380 Railroad Street, Building 101 Corona, CA 92878 (951) 223-4645

brandon.c@urbansurfaces.com — www.urbansurfaces.com

USGI — Upland Group

William Estela 2390 E. Orangewood Avenue #520 Anaheim, CA 92806 (855) 787-5263

westela@usg.org — www.usg.org

Valet Living

Briana Sellers

100 South Ashley Drive, Suite 700 Tampa, FL 33602 (813) 248-1327

briana.sellers@valetliving.com — www.valetliving.com

Vesync

Chao Wang

1065 N. Pacificenter Dr, Suite 410 Anaheim, CA 92806 (714) 479-2050

danica.chin@vesync.com

Voit Real Estate Services

Joe Leon

2020 Main Street, Suite 100 Irvine, CA 92614 (949) 939-9898 jleon@voitco.com

WASH Multi Family Laundry Systems

Tracy McMahon

100 N. Sepulveda Blvd., 12th Floor

El Segundo, CA 90245 (800) 421-6897 Ext: 1625

Coin-operated laundry equipment. See the Advertisers Index on Page 64 for the location of our ad.

Water Heater Man, Inc.

Jim Green 570 W. Freedom Ave. Orange, CA 92865 (714) 282-7098 tommyg@waterheatermaninc.com

Water Heater/boiler service and installation.

Water Heaters Only Inc.

Yana Carpenter 970 E. Main Street #200 Grass Valley, CA 95945 (800)833-4570 laoffice@waterheatersonly.com — www.waterheatersonly.com

Wesierski & Zurek LLP, Lawyers

Thomas B Cummings Esq. 1 Corporate Park Dr, Fl 2 Irvine, CA 92606 (949) 975-1000 tcummings@wzllp.com — www.wzllp.com Defense of Landlord/Tenant, Premises Liability and Employment Matters.

West Coast Drywall & Paint

Aaron Fernandez 1610 W. Linden Avenue Riverside, CA 92507 (951) 778-3592 aaron.fernandez@wcdp.com

WICR Waterproofing & Decking

901 E. Taquitz Canyon Way, Suite A105 Palm Springs, CA 92262 (888) 388-9427 sean@wicr.net

Yardi Systems Inc.

Brigitta Eggelston 430 S Fairview Ave Santa Barbara, CA 93117 (805) 699-2040 x1424 brigitta.eggleston@yardi.com

Ygrene Energy Fund

Emily Ramey 2100 South McDowell Blvd. Petaluma, CA 94954 (415) 261-7578 emily.ramey@ygrene.com

Zebra Construction Inc.

Michelle Durey - michelle@zebraconstruct.com 2523 S Robertson Blvd Los Angeles, CA 90034 (310) 890-3989 info@zebraconstruct.com

Zillow Rentals

Paige Gamboa 1301 2nd Ave, Floor 31 Seattle, WA 98101 (206) 757-4830 rentalsevents@zillowgroup.com — http://www.zillow.com

Zumper

49 Geary St. San Francisco, CA 94108 714) 262-4213 darcy@zumper.com