November 2023 Apartment News Magazine by Apartment Association of Orange County

Apartment News Proudly Serving the Rental-Housing Industry Since 1961

VOL. LXIII • November 2023

H liday Party

WEDNESDAY, DECEMBER 6, 2023 5:30 – 9 P.M. STRAWBERRY FARMS GOLF CLUB See Page 67 In This Issue The Case for a Free-Market Approach to Rental Deposits...................................... 18 Get Straight Answers on Earthquake Retrofits...................................................... 22 FTC Announces Proposed Rule on Junk Fees.......................................................... 28 EPA Proposes Unprecedented Lead Hazard Standards........................................... 30 Maryland County Announces Sweeping Rent Control Bill...................................... 32 Navigating the Turbulent Skies of Estate Administration...................................... 34

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Apartment News Proudly Serving the Rental-Housing Industry Since 1961

VOL. LXIII • November 2023

Contents AAOC Education & Events

Departments

11 Lunchtime Learning

4 President’s Message — November Reflections on Gratitude

23 AAOC’s Resident Screening Services 25 Save the Date—2024 Trade Show & Conference 26 2024 Multifamily Forecast

6 Sacramento Report — New Crime-Free Housing & Micro Mobility Device Laws Taking Effect in 2024

35 Hiring and Firing—Onboarding & Offboarding

8 Orange County Legislative Watch — Your Buildings Have 12 Months Left to Live

67 Holiday Party & Dinner

12 Legal Corner

Features

14 Dear Maintenance Men

18 The Case for a Free-Market Approach to Rental Deposits By Mercedes Shaffer

47 Welcome New Members

22 Get Straight Answers on Earthquake Retrofits By Ali Sahabi

28 FTC Announces Proposed Rule on Junk Fees 30 EPA Proposes Unprecedented Lead Hazard Standards By Ben Harrold

32 Maryland County Announces Sweeping Rent Control Bill By Ben Harroldr

46 The Benefits of AAOC Membership 48 Supplier Corner — Pearl X 49 Supplier Directory 53 Supplier Contact Index 66 Advertisers’ Index — Category 68 Advertisers’ Index — Alphabetical

34 Navigating the Turbulent Skies of Estate Administration; The Dangers of Neglecting the Interpersonal By Timothy Gorman

Apartment News is the official publication of the Apartment Association of Orange County. Apartment News (ISSN 0747-3435) is published monthly for the apartment-house industry. It is published at 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701; (714) 245-9500. Subscription rate for nonmembers is $25 per year. Copyright 2020 by Orange County Multi-Housing Service Corporation. All rights reserved.

Postmaster: Send address change to: 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701. Second-class postage paid at Garden Grove, California.

November 2023

www.aaoc.com

Apartment News

www.aaoc.com

November 2023

NOVEMBER

DECEMBER

1 - CRHP (Fall) #8

4 - Seismic Retrofitting 101

Wednesday, 8:30–11:30 am, Online

Monday, 1–2 pm, AAOC Office, See Page 00

2 - 1031 Exchange (Kay Properties)

5 - Board of Directors Meeting

Thursday, 10–11 am, Online

Tuesday, 6 pm, Online

6 - Welcome Home OC

6 - Holiday Party

Monday, 10–11 am, Online

Wednesday, 5:30–10 pm, Strawberry Farms Golf Club, Irvine, See Page 67

8 - CRHP (Fall) #9

7 - 2024 AAOC Multifamily Housing Forecast

Wednesday, 8:30–11:30 am, Online

Thursday, 7:30–9:30 am, The Pacific Club, Newport Beach

9 - Lunchtime Learning

22 - Christmas Eve Holiday

Thursday, 12 pm, Online

Friday, — Office Closed

13 - Active Assailant Response Training

25 - Christmas Day

Monday, 10–11:30 am, Online

Monday, — Office Closed

14 - Board of Directors Meeting

29 - New Year’s Eve Holiday

Tuesday, 6 pm, Online

Friday, — Office Closed

14 - NAA Assembly of Delegates Tuesday, — San Diego

15 - CRHP (Fall) #10 Wednesday, 8:30–11:30 am, Online

15 - NAA Assembly of Delegates Wednesday, — San Diego

16 - NAA Assembly of Delegates Thursday, — San Diego

23 - Thanksgiving Day Thursday, — Office Closed

24 - Thanksgiving Holiday Friday, — Office Closed

29 - CRHP (Fall) #11 Wednesday, 8:30–11:30 am, Online

29 - Hiring and Firing—Onboarding & Offboarding Wednesday, 5:30 pm, Online

Apartment News Published by the Orange County Multi-Housing Service Corporation, a subsidiary of the Apartment Association of TheOrange Resources You Want — The Representation You Need — Since 1961 County. 525 Cabrillo Park Drive, Suite 125 Santa Ana, CA 92701 (714) 245-9500 • Fax (714) 245-9505 • www.aaoc.com Executive Director – David J. Cordero Editor in Chief – David J. Cordero n Advertising & Media Sales Director – Debbie M. DiBernardo n Design & Production – Dave Moeller/Graphic Angles n Printing – Sundance Press n n

The contents of the Orange County Apartment News may not be reproduced without written permission. The opinions expressed in any article in the Orange County Apartment News are those of the author and do not necessarily reflect the viewpoint of the Apartment Association of Orange County or Apartment News. This publication is designed to provide accurate and authoritative information in regard to the subject manner covered. It is provided with the understanding that the publisher

is not engaged in rendering legal, accounting or other professional service. If legal service or other expert assistance is required, the services of a competent person should be sought. Publisher disclaims any liability for published articles, typographical errors, production errors or the accuracy of information provided herein. While Orange County Apartment News makes efforts to ensure the accuracy of information provided herein, publication of advertisements does not constitute any endorsement or recommendation, expressed or implied, of the advertiser or any products or services offered. We reserve the right to reject any advertising or editorial copy. NOTE: Unless stated otherwise permission to reprint magazine articles is granted on the condition that full credits are given to the author or to other sources and to Apartment News.

MISSION STATEMENT To promote, protect and enhance the rental housing industry by providing programs and services that enable our members to operate successfully, and by supporting our members’ interests legislatively in order to preserve private property rights.

November 2023

BOARD OF DIRECTORS Officers

President First Vice President n Second Vice President n Vice President Legislative Council n Treasurer n Secretary n Sergeant at Arms n Immediate Past President n n

Directors

Christine Baran Alan Dauger n Amy Fylling n

Directors Emeriti

Ronald Berg Vicki Binford n David A. Cossaboom n Nicholas Dunlap

Nathan Poth Laurel Dial Julia Araiza Rick Roshan Frank Alvarez Craig Kirkpatrick Stefanie Koslosky

Stephen C. Duringer Jerry L’Ecuyer n Nick Lieberman

www.aaoc.com

John Tomlinson Randy Combs Denise Arredondo

Apartment News

PRESIDENT’S MESSAGE B y J ohn T omlinson P resident

November Reflections on Gratitude

his month, out of the gate, I’d like to recognize all the Veterans who have served our country. On behalf of AAOC, I sincerely thank you for your dedicated service and the sacrifices that both you and your families have made in order to preserve our nation and way of life. While not specifically connected to AAOC business, my experience has taught me that small gestures such as personally thanking veterans for their service can be incredibly meaningful. So, in the spirit of the Thanksgiving season, I spent some time reflecting on who and what I am thankful for. As it relates to my roles as a rental housing provider and as president of AAOC: Firstly, I would like to take a moment to thank Denise Cato, executive director of the Fair Housing Council of Orange County, for her excellent seminar “Fair Housing Starts with You!” Each time I have taken one of Denise’s courses over the last two decades, I have been pleased to learn something

new and insightful. Additionally, my appreciation of the equally long relationship between AAOC and the Fair Housing Council continues to grow as I am also reminded of how important their collaboration is in serving our members and the greater rental housing industry. If you have not taken this course—or if you not taken it in the law few years—please do yourself a favor and enroll the next time it is offered. The information that is presented is critically important in keeping rental housing providers, as well as their operational policies and practices, up to date with current Fair Housing laws. Thank you for all that you do, Denise! Next, a gigantic thank you is in order to Senator Tom Umberg (D-Santa Ana) and Assemblymember Bill Essayli (R-Corona) for co-sponsoring Senate Bill 71, which was signed into law by Governor Newsom on October 13, 2023. Senate Bill 71 increases the monetary jurisdictional limit in small claims court from $10,000 to $12,500, as well

as increases the limit from $25,000 to $35,000 in limited civil cases (unlawful detainers). This is a small, but not insignificant improvement for those of us in the rental-housing industry. Lastly, but of course not least, thank you, AAOC members, for your continued commitment and support. The opportunities and successes listed above would not be possible without you. Always striving to be a resource that you’re grateful for, AAOC will be working diligently through the end of 2023 and into the new year to continue delivering programs, services, and events that provide value to you and your fellow members, starting with numerous educational opportunities each month. For a current list of upcoming events and additional information, be sure to regularly check www.AAOC.com. Did someone say upcoming events? Be sure to mark your calendars and register today for AAOC’s Holiday Party on the evening of Wednesday, December 6th at Strawberry Farms Golf Club in Irvine, and the 2024 Multi-Family Forecast the following morning of Thursday, December 7th at The Pacific Club in Newport Beach. We cannot wait to see you there. Happy Thanksgiving… and Thank You! Yours, truly and respectfully

John Tomlinson

Apartment News

www.aaoc.com

November 2023

SACRAMENTO REPORT B y R on K ingston

New Crime-Free Housing & Micro Mobility Device Laws Taking Effect in 2024 Can local governments force an eviction of an entire family due to a felony conviction of a single family member? Can city and county governments require or even encourage rental property owners and managers from conducting criminal background checks during the rental screening process? And finally, can local governments impose penalties or require owners and agents to evict tenants based on calls to law enforcement, suspected activity, or other alleged nuisances? Effective January 1, 2024, the answer to those questions will be “no.” Assembly Member Tina McKinnor (D-Inglewood) successfully carried the measure that responds to these issues and one other issue. The new state law will not prohibit rental property owners and agents from conducting criminal background checks voluntarily or from terminating tenancies based on nuisance activity. Legal challenges to “crime free”

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housing policies have been an ongoing and very challenging matter and in the opinion of this author will be a continuing matter at issue. Governor Newsom also signed another bill which was authored by Senator Anthony Portantino (D-La Canada-Flintridge). This measure sets standards for the storage of e-bikes, e-scooters and other battery powered micro-mobility devices in rental housing. The bill, SB 712, allows tenants to store these devices indoors, but with some exceptions based on factors such as battery type, whether the tenant has insurance, and whether the owner/ agent can provide storage outside the dwelling unit. The new law takes effect on January 1, 2024, which recognizes the growing importance of micromobility devices while also addressing fires linked to faulty or incorrect battery types in a few e-bikes. For property owners, agents and tenants looking for specifics, e-bike batteries are to comply with either the UL 2849 standard that is recognized by the United States Consumer Product Safety Commission or the EN 15194 European Standards for electrically powered assisted cycles, E-scooters on the other hand, need to align with the UL 2272 standard from the US or the EN 17128 European Standard for personal light-electric vehicles. If a device’s battery fails to meet these standards, a tenant must maintain liability insurance if they store the device in the dwelling unit and the

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November 2023

owner and agent may prohibit the tenant from charging the device inside the dwelling unit. Senate Bill 712 gives owners and agents the option to provide tenants with exterior secure long-term storage for their devices. If storage is offered, owners and agents can prohibit the inunit storage of all these e-bike and e-scooters. The external storage of these mobility devices aim is to provide safety and accessibility for tenants. Tenants are permitted to perform minor maintenance tasks, including tire changes inside their dwelling units. Maintenance and modifications to motors can be prohibited or otherwise restricted by owners and agents. One of the most important factors however is for all the devices to adhere to fire codes including the standards set by the Office of the State Fire Marshal concerning lithium-ion battery safety. For more information about these bills, please email advocacy@aaoc.com. Ron Kingston is President of California Strategic Advisors and Legislative Advocate for the Apartment Association of Orange County. For questions regarding this article, please call AAOC at (714) 245-9500.

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November 2023

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Apartment News

ORANGE COUNTY LEGISLATIVE WATCH B y C hip A hlswede , V ice P resident of E xternal A ffairs

Your Buildings Have 12 Months Left to Live

es, the headline seems hyperbolic, but consider this—on the November 2024 ballot we are going to see: • 5% cap on rent increases—eliminating the CPI exemption altogether. • 50% threshold to pass taxes and bonds. • Rent Control on Single Family Homes. • At least 12 other ballot initiatives. One year from now all three of these issues will crowd the ballot along with elections for: • President • US Senate • House of Representative Races • State, County, and local offices • County and local ballot initiatives • School Boards • Special Districts • America’s Got Talent Finalists • The Pepsi Challenge And, probably, some additional contests to decide that I have forgotten. In other words, this is going to be a very long election season, followed by a very long ballot, which leaves your properties with about 12 months to live if things go the wrong way.

Apartment News

The Ask

I am going to cut to the chase—protecting your properties from several of these initiatives is our main goal over the next 12 months—and it is going to be expensive. Defeating the Justice for Renters Initiative (AKA Weinstein 3.0) to limit rent increases to 5% and extend rent control to all residential property will cost a collective $90 million according to the California Business Round Table. $90 Million. For the next 12 months, contribute $1 per unit each month—and we will get there. AAOC members own and operate more than 100,000 rental units in Orange and Riverside Counties. $1 per unit per month amounts to $14 million of that $90 million if every rental property owner and operator participates. For the third and fourth largest counties in California by population, that should be our mission. We are asking you right here—right now—to commit to contributing $1 per unit, per month, to save your rental property and our industry.

The Landscape

Ballot initiatives, by nature, are long, confusing and at the whim of the voters. Looking ahead to 2024, we are expecting more of the same. So far, what we know is that ballot initiatives will be a heavy load—

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November 2023

• The Governor is pushing all ballot initiatives off the March 2024 primary ballot to the November general election ballot to garner more support for his mental health initiative. • The California Secretary of State reports there are: – 5 Initiatives Qualified – 7 Initiatives Eligible to be included (meaning they have qualified but supporters may push them to another—ideally less crowded—ballot in a later year) – 16 Initiatives are out for circulation. – 12 Initiatives are pending clearance from the Secretary of State to gather signatures. The November 2024 General Election ballot currently looks like it could have up to 40 ballot questions—and more may be coming— Watch — continued on page 10

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Watch — continued from 8 Cleared For Circulation

Pending Title & Summary

• • • • • • • • • • • • • • • •

• • • • • • • • • • • •

Constitutional Requirements on Public Education (23-0001) Constitutional Requirements on Public Education (23-0002) Constitutional Requirements on Public Education (23-0003) Decriminalizes Psilocybin Mushrooms (23-0004) Death Tax Repeal (23-0005) Landfill Management Reform (23-0006) Referendum and Recall Reform (23-0007) Renewable Energy Acceleration (23-0008A1) Constitutional Requirements on Public Education (23-0009) Constitutional Requirements on Public Education (23-0010) Land Use Planning and Zoning (23-0011) Greenhouse Gas Reduction Goals (23-0012) Psychedelic Therapy Research (23-0013A1) Oil and Gas Well Drilling (23-0014A1) Government Transparency (23-0015A1) Election Integrity (23-0016)

Homelessness, Drug Addiction, and Theft (23-0017A1) School Transparency (23-0018A1) Female Athletic Program Restrictions (23-0019A1) Child Gender Modification (23-0020A1) Permanent Medi-Cal Rx Authorization (23-0021A1) Personal Finance Education (23-0022) Fentanyl Penalties (23-0023A1) Medi-Cal Fuding (23-0024A1) CEQA Lawsuit Restrictions (23-0025) Educational Savings Account (23-0026) Protect Kids of California (23-0027A1) Constitutional Requirements on Public Education (23-0028)

What We’re Hearing Initiative Statutes & Constitutional Amendments

Bonds

• • • • •

• Affordable Housing • School • Water/Environmental

Homelessness Split Roll Gaming ACA 9 — SPI to appointee rather than elected ACA 11 — Abolish the BOE

The easy answer is to tell everyone to vote “No” on everything. Which would be good if we didn’t have some potentially great protections on this ballot: • The Taxpayer Protection Act would require an affirmative 2/3 vote in order to pass new taxes or bonds in the future. • An initiative to eliminate Michael Weinstein’s ability to bring rent control back for a fourth try. • Reforming the Private Attorneys General Act—and how shakedown lawsuits occur in California. This also highlights why it is so critical for us to get our messaging out to voters to reject rent control. What’s more, the city of Santa Ana has placed its rent control law on their local ballot for voter affirmation—and other cities may seek to do the same.

Apartment News

That $1 per unit, per month, can help fund all of these efforts—if you get on board—and bring your colleagues along with you.

The Potential

We have a real opportunity to make a statement on behalf of every housing provider in California, that: • Rent Control is not wanted here. • The AIDS Healthcare Foundation should stop funding political battles with the housing industry. • Taxes shouldn’t be placed on citizens without considerable support. The alternative is equally a powerful statement if you fail to get involved: • Your buildings are at the mercy of inflation.

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November 2023

• Your investments can and will be trampled on. • Your ability to provide quality housing is subject to the whim of the voters. It may seem hyperbolic, but it is the very real situation the rental housing industry is facing. Commit to donating at least $1 per unit, per month, to the AAOC Issues PAC (Multi-County Property Rights PAC) to help defeat these measures and protect your ability to provide quality housing to your residents. OR… Accept your fate that your buildings have one year left to live.

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Flexibility in 2024: Budgeting, Marketing Strategies & Ways to Increase ROI, KPIs and Operations Learn what your fellow rental-housing providers are doing to enhance financial success and operational efficiency in the coming year. Our panelists will delve into innovative budgeting approaches to optimize resource allocation and why budget planning flexibility is key to operational success. Learn about the marketing strategies they are employing to attract and retain tenants, as well as steps they are taking to establish and meet Key Performance Indicators (KPIs), maximize Return on Investment (ROI), and more. Topics will include: • Flexible marketing budgets to adapt to the ever-changing digital landscape. • Staying ahead of shifting platform costs, to allow you to allocate resources wisely. • Technology solutions to empower property teams and enhance customer service and business performance. • Construction pipeline – What that means for stabilized properties. • Cost-effective tips and tricks to renovate on a budget. Host:

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Date:

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Apartment News

LEGAL CORNER B y M ichael A. B rennan , E sq . B rennan L aw F irm

Questions & Answers My husband and I are not “big time” landlords. In fact, we own a single fourplex in Costa Mesa. We just heard that a new law passed, limiting the security deposit amount to one months’ rent. Is that true? We often request two months’ rent as deposit when an applicant is close, but doesn’t quite meet our rental criteria, and seems like a reliable individual. Are we really prevented from taking two months’ security deposit now?

As with everything, there is more to the story. First, AB 12 was signed into law by Governor Newsom and goes into effect July 1, 2024. It does, in fact, limit the amount of security that can be collected by a landlord to one months’ rent (regardless of whether the apartment is furnished or unfurnished). However, the law contains an exception which allows landlords to continue to collect up to two months’ rent as a security deposit, provided the landlord is a natural person or a limited liability corporation in which all members are natural persons and, the owner owns no more than two (2) residential rental properties that collectively include no more than four (4) dwelling units offered for rent. In other words, because you own only a single, four-unit building, you are still allowed to collect up to two months’ rent as a security deposit. Of course, for other owners who own more than four units and are now limited to one months’ rent as security, there is nothing stopping them from requiring a guarantor as a condition of approval

Apartment News

where the applicant doesn’t quite meet your rental criteria.

get an idea of where the industry is likely heading over the next several years.

I just heard the Federal government is working on a Tenants’ Bill of Rights. It’s bad enough we have to navigate “rent control” and “just cause” implemented by our state and city “leaders,” but now the Feds want to jump in on it as well? Is that true?

My brother and I own an ‘80s-built eightunit building in Huntington Beach. It’s covered by statewide rent control, the Tenant Protection Act. A friend of ours who also owns multi-family properties in the same area just told us that a new law passed, and we are no longer able to empty a unit to do remodeling work or to make major repairs. My timing has never really been good, and as luck would have it, I just served a 60-day termination notice a couple weeks ago to four units at the end of the building due to the condition they are in and the need to make some major repairs inside of them. Is my friend correct? Am I prevented from doing the work now? Do I have to cancel the 60 day notices I served?

In short, yes. Much like the state and local municipalities (who are likely taking their que from the Feds), the Federal government is developing a nationwide “Tenant Protections” agenda that will eventually begin rolling out. In 2023, the White House hosted a Zoom conference call with several prominent people, including Federal and state judges, the former Mayor of Chicago, and members of the Department of Treasury and the Department of Justice. Each individual spoke about the need to implement tenant protections, including mandatory mediation and diversion programs for tenants named as defendants in evictions. The Feds also published a document called a “Blueprint for a Renter’s Bill Of Rights” which contains the White House’s Five Principals for Renters, including: 1) access to safe, quality, accessible and affordable housing; 2) clear and fair leases; 3) education, enforcement, and enhancement of tenants’ rights; 4) the right to organize; and 5) eviction prevention, diversion, and relief. Every landlord should read that document to

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November 2023

Your friend is likely referring to SB 567 which modifies the “substantial remodel” provisions of the Tenant Protection Act, (aka, AB 1482, or the TPA). SB 567 put new limitations on landlords who want to do what is commonly referred to as a “substantial remodel.” Prior to the changes, a landlord could terminate a tenancy in a unit covered by the Tenant Protection Act to make substantial repairs (including abatement of hazardous materials such as lead based paint, mold, or asbestos) or demolish the property. While there were some requirements about what qualified for a “substantial remodel,” the process itself was easy and straight forward. To simplify

it, the termination notice had to have specific language, but otherwise, the landlord simply served a 60-day notice, and chose to either pay the tenant relocation fees (one month’s rent) within 15 days of serving the notice or waive the last month’s rent. However, several new amendments were made to the law which add to the requirements. Now, instead of simply serving a notice with the proper language included, the landlord must comply with several new requirements which include: 1) providing the tenant copies of all of the permits required to do the work with the termination notice; 2) specific language within the notice notifying the tenant that the landlord must offer the tenant the opportunity to reoccupy the unit pursuant to the same terms and rental rate as that which existed at the time the tenancy was terminated, in the event the landlord fails to do the work described in the notice, provided the tenant notifies the landlord of their

desire to do so within 30 days of the owner making the offer; and 3) a description of the work being done in the unit and the estimated duration of the project. More importantly, the amendments specifically state the tenant does not have to vacate the unit while work is going on unless remaining in the unit would be a violation of health, safety, or habitability laws. In your case, there is a bit of good news. Specifically, the law doesn’t go into effect until July 1, 2024, so your notices are fine and you can move forward with the remodeling project. I inherited a couple small properties after my dad recently passed away. My dad was from the “old country” and wasn’t as thorough as he should have been. When I went through the tenant files, I discovered that most of them have outdated information. From what I can gather, none of the information has been updated since the tenants

first moved in and, some moved in a long time ago! It seems likely that many of the tenants on the leases have moved out and been replaced by unknown roommates. Is there a way to clean this up and get the tenants to provide the information I need?

The good news is you inherited your dad’s properties. The bad news is you also inherited the mess that resulted from his “old school” methods. I’m glad to see you already understand the importance of maintaining and updating the information in the tenants’ files. Updating tenant information on a regular basis is a good business practice and, with a little bit of effort, can be done fairly easily. You can consider creating a simple document that asks the residents to provide the specific information you are looking for, such as the names of all residents in the apartment, their contact information (including Legal Q & A — continued on page 16

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Apartment News

DEAR MAINTENANCE MEN

B y J erry L’E cuyer & F rank A lvarez

Dear Maintenance Men:

I just finished a rehab on my rental unit including painting, fixtures, wall plates, ceiling pot lights, etc. The place looks great, but it still looks unfinished, and I can’t put my finger on it. Any help with finishing touches? Bryan

Dear Bryan:

Caulk is your friend! If you look at the fixtures, wall plates, ceiling pot lights and anything else making contact with the walls and ceiling, you will notice a gap between the item and the wall. The gap is normally small and easy to miss, however, it does create a dark line where the item meets the drywall. We use the painter’s caulk that comes in squeeze tubes. The squeeze tubes are easy to handle and it’s best to cut a small diagonal opening at the end of the tube. Run a small bead of caulk along the fixture, wall plate, etc., and fill the gap until the dark line is hidden. Run your finger or a damp rag along the bead to remove any excess caulk.

Apartment News

This process works well where counter tops meet a wall and along base boards or coving. It even works if you have a large gap to fill. It will take the eye away from the dark gap.

Dear Maintenance Men:

I’m getting my work check off list started before winter comes. Do you have recommendations of what should be on the check list? Lisa

Dear Lisa:

After checking and repairing any roof damage, we recommend looking at the outside walls of the property. Stucco, wood siding or other vertical surfaces, is the building’s skin. Cracks, breaks and other damage to the siding invite “infection” to your building. This “infection” can take the form of wood rot, mold, siding delaminating or separation from the subsurface, and material breakdown of the stucco will cause discoloration and crumbling. Common siding material found in most buildings

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November 2023

is stucco, wood, brick, vinyl or concrete panels, etc. Water intrusion of the siding can find its way through the smallest of cracks by capillary action, or more directly from misaligned sprinklers or other water sources. A little known and often forgotten solution to leaky windows is the clogged weep holes along the bottom of the window frame and track. These weep holes clog with dust and debris and very easily can cause water to enter the building through the window frame or even through small cracks in the stucco or siding at the edges of the window frame.

Dear Maintenance Men:

What is an economical method of cleaning concrete driveways and sidewalks? The concrete has oil stains, chewing gum and organic matter stains. John

Dear John:

There are a few things you can do to help clean up the concrete. Oil stains can be spot treated with cat or absorbent litter. Spread the cat litter over the oil stains and grind the litter into the stains with your shoes. Leave it for 24 hours and sweep up after. Chewing gum can be removed by chilling the gum with ice or CO2 spray and using a putty knife to lift and scrape the gum off of the concrete. Use detergent and a stiff brush to remove the gum stain. Organic matter stains can be removed with power washer spray. If you have a large area of concrete to clean, use a power

washer. Set the power washer to 3,000 PSI and use the wide spray head. Be careful not to gouge the concrete with the spray; keep the hand wand moving. Softer material like brick will need less PSI or more distance between the spray head and the bricks.

Dear Apartment Owners and Managers:

We are getting close to the holidays, which means more people at your apartment buildings. Chances are, some of those residents will be inviting guests for dinner over the coming holidays. For some of these residents, this will be the first time this year they will turn on the oven! What are the odds you are just starting your own dinner, or you are sitting down with your own guests when an emergency call comes to you on Thanksgiving Day from one of your residents? That call might be about a clogged sink or nonworking oven with an apartment full of guests waiting for dinner. This scenario can ruin both you and your residents’ holiday. The answer is: Preventive Maintenance.

to not use the disposer as a trash can and then turn it on when full. It will clog. Christmas and other holidays also mean more people than usual walking on your property. Is your property safe? What are some of the liabilities to worry about? Check trip and fall hazards. Do you have sprinkler heads sticking up above the grass near sidewalks? Use pop-up heads to solve this problem. Look for sidewalks that have been pushed up by tree roots. This can

be solved with a concrete grinder or replacement of the section and removal of the tree root. Cut any low hanging tree branches and look for branches that may break in heavy winter wind or rain. Check your decking for cracks or damage and inspect the exterior stairways for wear and tear. Inspect all your garage door springs, winter wind and rain may make them heavy causing the door to close or fall unexpectedly. As a Maintenance Men — continued on page 16

Remember, the holiday season starts with Halloween and the demand on your properties only gets worse from there. Check each stove and oven for proper operation, many residents only turn on their ovens at this time of year, and the problem may be as simple as a pilot light being out. Also, check the oven’s temperature calibration with an oven thermometer. This time of year sees a higher than normal use of the plumbing, it may be a good idea to snake out or hydro jet your main plumbing lines. Also, sending a note to each tenant on the proper use of the garbage disposal will be useful. Note what they should and should not put down the disposal unit. A few items to include on this “No No” list are: banana peels; potato skins; coffee grounds; and any stringy food. Also, make sure they turn on the water before using the disposer and put down small amounts of food at a time. Instruct your residents November 2023

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Apartment News

If you need maintenance work or a consultation for your building or project, please contact Buffalo Maintenance, Inc. to schedule an appointment. We are available throughout Southern California and can be reached at 714-956-8371. For more information, visit www.BuffaloMaintenance.com Frank Alvarez is a licensed contractor and the Operations Director and Co-Owner of Buffalo Maintenance, Inc. He has been involved with apartment maintenance and construction for more than 30 years and frequently serves as a guest lecturer and educational instructor. Frank is the

Immediate Past President of the Apartment Association of Orange County (AAOC) and chairs AAOC’s Education Committee. Frank can be reached at (714) 956-8371 or Frankie@BuffaloMaintenance.com. Jerry L’Ecuyer is a real estate broker and a Director Emeritus of the Apartment Association of Orange County. He is a past president and longtime board member of the association, in addition to having served as chair of its Education Committee. Jerry has been involved with apartments as a professional since 1988.

Maintenance Men — continued from 15 precaution, always replace both garage springs at the same time and throw away any used springs. Never install used garage springs. Check all property lighting and timers. Remember… Preventive Maintenance is cheaper than Emergency Maintenance! We need Maintenance Questions!!! If you would like to see your maintenance question in the “Dear Maintenance Men” column, please email your questions to DearMaintenanceMen@gmail.com.

Legal Q & A — continued from 13 their current email address and both their cell phone and employment telephone numbers - in case you need to reach them in an emergency), the specific make, model, and color of the cars they drive, etc. The biggest challenge you may face is their resistance to provide that information in the event one or more of the occupants have changed. It may be the case they are scared they will be evicted if you discover they added people without your dad’s permission, so take that into consideration and try to develop an approach that cultivates a cooperative relationship so they will work with you. This information presented in this article is general in nature and provided to address typical landlord tenant legal issues. Specific facts and circumstances in connection with a particular situation you are experiencing should be discussed with your attorney. Brennan Law Firm has grown to become one the most respected and experienced landlordtenant firms in the industry over the past 12 years. The firm can be reached at 855.285.2230. Visit www.MBrennanLaw. com for more information.

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The Case for a Free-Market Approach to Rental Deposits

n the dynamic world of real estate, residential rental properties stand as a crucial investment avenue for many individuals. As housing providers, the welfare of our investments is paramount. Recent discussions about imposing limitations (California Assembly Bill 12) on rental deposits have sparked a debate within the rental housing industry. Advocates of such regulations argue for further government intervention through the imposition of tenantbiased measures, and it’s important to consider the perspective of property owners and the implications these reforms could have on our investments. In the financial realm, prudence is key, and it’s no different in real estate. Just as home buyers are required to make substantial down payments to secure their property purchase, expose their financial records in detail to demonstrate the ability and likelihood of fulfilling their obligations, and the bank holds title as a form of collateral, providing a safety net for their invest-

Apartment News

ment. Likewise, a rental deposit serves as a form of collateral for housing providers, offering some reassurance and compensation in case of damages or a breach of the lease agreement. Given the significant asset risk providers are taking, they should be free to determine a deposit that is adequate and that the market will bear. Limiting this deposit may jeopardize the housing provider’s ability to recover potential losses, placing their investment at risk. This is another example of lawmakers forcing constraints without taking any of the risks. I have yet to see a bill protecting housing providers by offering immediate compensation and free legal representation if a tenant damages a property beyond what can be covered by a deposit or unlawfully withholds rent but continues to use the owner’s asset. Property owners also should have the ability to safeguard their investment. The traditional practice of requiring a sizeable deposit from tenants is a logical and necessary step in mitigating risks

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BY MERCEDES SHAFFER, REALTOR

associated with renting out property. Consider that an aspiring homeowner who has good credit and wishes to purchase a $500,000 home is typically required to put down a minimum 10% down payment, equating to $50,000. This initial financial commitment is seen as a demonstration of financial capability and commitment to the purchase. In the same vein, housing providers who invest in rental properties should also have the right to set deposit amounts commensurate with the value of their investment and the risk involved. Government proposals advocating for a maximum one-month rental deposit seek to protect tenants and enhance affordability, but this is likely to undermine the level of security housing providers need to protect their investments. On the other hand, a freemarket approach would allow for negotiation between housing providers and residents, enabling both parties to agree on a deposit amount that is fair and

reflective of the property’s value, credit worthiness of the prospective tenant, and rental market dynamics. By forcing housing providers to charge a security deposit that is not commensurate with the risk, it hurts tenants and society, as a whole. We live in a nation often characterized by consumerism, where purchasing power is a cornerstone of modern living, and financial responsibility and savings often takes a back seat. Advocating for a culture of savings is an essential stride towards ensuring a stable and prosperous society. This is one of the intended benefits of Social Security—forced savings. One critical aspect of this financial prudence lies in encouraging individuals, regardless of their socioeconomic status, to save for security deposits when seeking rental housing. This fundamental shift not only cultivates better lifestyle habits but also aligns with the principles of responsible financial management. When prospective renters are required to save for security deposits, it instills a crucial financial habit early on. Much like the process of saving for a down payment when purchasing a property, saving for a security deposit reinforces the value of disciplined financial planning. It encourages individuals to budget, cut unnecessary expenses, and prioritize their spending. This practice teaches invaluable skills that extend beyond housing arrangements and positively impact various aspects of life. Moreover, incorporating this savings culture can have a ripple effect on the larger economic landscape. As individuals cultivate more fiscal responsibility, the overall demand for rental properties may stabilize. Prices and incomes can adjust accordingly, fostering a more balanced market. In turn, this is likely to contribute to a reduction in financial stress for both housing providers and tenants, leading to a healthier housing sector. Requiring a rental deposit commensurate with the value of the property and risk serves as a catalyst for fostering a heightened sense of pride, and appreciation

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Free-Market — continued from 19 and respect among tenants towards the property owner’s assets. This is a shared financial commitment between housing provider and tenant. This financial stake instills a sense of responsibility, encouraging tenants to care for and maintain the property as if it were their own, ultimately establishing a mutually beneficial relationship between the tenant and the property owner, and even the community at large. Humans possess an inherent gift for creativity and adaptability, qualities that have driven our civilization’s progress throughout history. However, when government intervenes excessively and enacts laws that deviate from natural economic principles, it can stifle these innate abilities making people weak and dependent on government. Excessive and often short-sighted interventions diminish resilience, personal accountability and create an environment where people are less capable

of responding effectively to challenges and changes. Disallowing tenants from making their own fundamental financial decisions harms them and housing providers. De-adulting tenants and making them reliant on government intervention to make decisions for them is making things worse and not better. Helicopter parents that do too much for their kids spoil them so that they don’t become self-reliant, and this is what government is doing by not allowing housing providers to run their own businesses. Life rewards those who have learned to save and manage money wisely. Encouraging a culture of saving for security deposits not only benefits individuals but also contributes to a more financially conscious society. By instilling this habit early on, we pave the way for a future where responsible financial decisions are the norm, enhancing the well-being and stability of all members of our community.

DO YOU KNOW... AAOC provides legislative representation and advocates for its members in Sacramento, in all 34 Orange County cities, and in 14 Riverside County cities?

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About the Author: If you’re considering buying, selling, doing a 1031 exchange, or if you would like a free property valuation, call 714.330.9999 or email InvestingInTheOC@gmail.com. I’m Mercedes Shaffer, a multifamily and commercial real estate agent with Coldwell Banker Realty, helping you build wealth one door at a time. DRE 02114448.

APARTMENT OWNERS, LANDLORDS, INCOME PROPERTY OWNERS      

If you are struggling with a local law or regulation that is affecting you and your rental property operations, contact Chip Ahlswede at (714) 245-9500 or chip@aaoc.com.

In conclusion, it’s vital that rent and deposits are determined by the free market. This enables housing providers to secure their investments adequately, encouraging further investment in housing. Responsible property ownership, coupled with open communication and fair business practices, ensures a thriving rental market that benefits both housing providers and tenants alike. Balancing the interests of all stakeholders is essential for a sustainable and prosperous real estate landscape. I would love to hear what you think. Where do you think government intervention helps the market, and where does it hurt it?

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Get Straight Answers on Earthquake Retrofits

recently ran across the following question in a social media post: Question: Is there a way to know how safe your apartment building is in case of an earthquake? One person answered that if the apartment is still standing, it has survived everything until now—wrongly implying the building must be able to withstand a major earthquake because it has done so in the past. Also, it also assumed the

BY ALI SAHABI, CO-FOUNDER & COO, OPTIMUM SEISMIC, INC.

building was not already damaged in ways that were not yet evident. A better response came from someone much more practical and informed: Answer: There are many complex factors to consider—soil type, foundation type, building design, building materials, retrofitting, etc. And, of course, the severity of the quake and distance from the epicenter makes the most difference.

Every building and every earthquake is different. Science and engineering are the only true predictors of how a structure will hold up in a major earthquake. To understand what modern science says about your building, get a wellprepared engineering study. That is your first line of defense. It is very important that the study done on your building be thorough and complete in its analysis. Answers — continued on page 24

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Answers — continued from 22 Nearly all California cities, when outlining the steps required for a seismic retrofit of soft-story buildings, require engineering plans to assess and map out the existing conditions of the building and to explain the logic behind the work proposed to retrofit it.

Benefits of an Engineering Study

Engineering requires hard data and analysis. A thorough and precise engineering study identifies the most effective way to fortify a building and preserve valuable parking spaces. It can also help to lessen other impacts on tenants. • Engineering studies can help you meet or exceed the requirements of your building. • They provide a detailed scope of work to be done so apartment owners can get multiple bids on an exact project that is mathematically and technically design to work.

• Well-prepared engineering studies avoid permitting delays and/or the need for costly corrections and revisions.

• It also enables better coordination with other desired improvements and more cost-effective remodeling and renovations.

• Professional engineering greatly reduces liabilities for owners should something go wrong.

Earthquake retrofits are only as solid as the engineering behind them. Make sure yours is done right. Call Optimum Seismic at 833-978-7664 or visit www.optimumseismic.com to arrange a complimentary evaluation of your apartment building.

The first step is to create what is called “as-built” drawings of the structure. These illustrations indicate all the details of the building. Everything from the spacing between the windows to the locations of the walls and columns are factored into the design of the project. The benefits of a detailed and complete engineering plan are clear: • Proper engineering optimizes the cost of a retrofit. • It minimizes the disturbance to the building occupants. • It ensures better performance for a retrofit that is built according to proper plan.

About the Author: The Optimum Seismic team has been making California cities safer since 1984 by providing fullservice earthquake engineering, steel fabrication and construction services for multifamily residential, commercial and industrial buildings. With more than 3,500 earthquake retrofit and renovation projects completed, Optimum Seismic’s work includes soft-story multifamily apartments, tilt-up, non-ductile concrete, steel moment frame and unreinforced masonry (URM) buildings. To arrange a complimentary assessment of your building’s earthquake resilience, contact Optimum Seismic at (833) 978-7664 or visit optimumseismic.com.

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APARTMENT ASSOCIATION OF ORANGE COUNTY

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FTC Announces Proposed Rule on Junk Fees The proposed rule would target rental housing fees. Here’s what you need to know.

he Federal Trade Commission (FTC) today announced a notice of proposed rulemaking which would prohibit “hidden and falsely advertised fees” and require allin pricing across industries, including rental housing. The announcement comes as part of President Biden’s ongoing efforts to crack down on junk fees and bring down costs for consumers, closely aligning with his administration’s work on the Blueprint for a Renters Bill of Rights. The National Apartment Association (NAA) has always encouraged transparency throughout the leasing process and tenancy. The federal government’s proposed actions interfere with legallybinding lease contracts and ignore realities of operating rental housing. The proposed rule oversimplifies the advertising and leasing process; all fees, including contingent, optional and

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usage-based fees, cannot be predicted with certainty at the time of application. If implemented, the proposed rule would: • Prohibit “hidden fees”—covered businesses that offer goods and services to consumers would be prohibited from advertising prices that hide or leave out mandatory fees; and • Prohibit “misleading fees”—covered businesses would be prohibited from misrepresenting fees and be required to disclose upfront the amount and purpose of the fees and whether they are refundable. The proposed rule would also require all businesses to quote total prices at the start of the purchasing process, remove false or misleading information about fees from the marketplace, and allow the FTC to secure refunds for

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November 2023

harmed consumers and seek monetary penalties against businesses that do not comply with its provisions. Today’s announcement is the continuation of the federal government’s rulemaking process. The FTC received 12,000 comments during its advanced notice of proposed rulemaking. While you can count on NAA to actively engage on behalf of the industry, NAA will need your help to ensure our voice is heard during this stage of the process. Comments will be due 60-days from publication in the federal register. NAA will keep members and affiliate partners apprised of updates. NAA continues our federal regulatory advocacy efforts to ensure that agencies throughout the federal government, as well as Congress and the White House, understand our industry’s unique operational realities.

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EPA Proposes Unprecedented Lead Hazard Standards

BY BEN HARROLD, MANAGER OF PUBLIC POLICY, NATIONAL APARTMENT ASSOCIATION

Rental properties could be deemed a hazard with an almost zero lead level.

n August 1, 2023, the Environment Protection Agency (EPA) published a proposed rule that would dramatically alter the way lead dust hazards are classified. The agency has proposed that any detectable amount of lead dust be considered a hazard and that the threshold for clearance post-abatement be reduced. For covered properties and any entity that engages in remediation or abatement activities, this proposal would set a moving target that makes lead-dust cleanup—by definition— nearly impossible.

Background

The EPA began setting dust-lead hazard standards (DLHS) and dustlead clearance levels (DLCL) in 2001 under the Toxic Substances Control Act. The DLHS are used to determine

Apartment News

what amount of lead dust poses a health risk in housing units that participate in a federal assistance program and was built before 1978, the year lead-based paint was banned by the federal government. The DLCL, meanwhile, sets the acceptable amount of lead dust after an abatement is performed. Since these regulations have existed, the DLHS and DLCL have been coupled. For example, the EPA’s current figures for both values are 10 micrograms per square foot (µg/ft2) of lead for floors and 100 µg/ft2 for windowsills. Any lead dust above those numbers is considered a health hazard and any post-abatement cleaning will be considered successful if it brings the dust levels below those figures.

Proposed Rule

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The new standards decouple the November 2023

DLHS and DLCL for the first time and present a non-numeric DLHS value of “any reportable level as analyzed by a laboratory recognized by EPA’s National Lead Laboratory Accreditation Program,” while the DLCL would be lowered to 3 µg/ft2 for floors, 20 µg/ft2 for windowsills, and 25 µg/ft2 for window troughs (down from 400 µg/ft2). This means that a property could be under DLCL but above the DLHS, triggering notification requirements even after abatement has been performed. In other words, a property that has effectively undergone a lead-dust abatement could very likely still be considered a hazard.

NAA’s Response

Rental owners and operators provide quality housing to their residents Lead Hazard — continued on page 38

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Maryland County Announces Sweeping Rent Control Bill

BY BEN HARROLD, MANAGER OF PUBLIC POLICY, NATIONAL APARTMENT ASSOCIATION

Howard County follows Montgomery County down a dangerous path.

n October 18, 2023, Howard County, Md. Executive Dr. Calvin Ball announced that rent control legislation will be introduced in the county, which would cap rent increases at 5 percent annually plus CPI with a maximum cap of 10 percent. While details are currently limited to information disseminated at Executive Ball’s press conference, rental housing providers in the county can expect elements of the newly formed Howard County Rent Stabilization Coalition’s proposal to be considered, which calls for: • “A cap of 3% or the CPI increase (whichever is lower) on rent increases in a single year; • No exemptions for any tenants or landlords or lease types;

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• No exemptions for newlyconstructed rental units; • Vacancy Control, which would apply the rent increase limit from one tenant to the next; • Enforcement by the Howard County Department of Inspections, Licensing and Permitting and • Limits on administrative, miscellaneous and other fees, which can serve as an end run for landlords to get around the rent increase caps.” These proposals come on the heels of rent control laws in Mt. Rainier, Prince George’s County and Montgomery County, Md., and represent the increased interest in this flawed policy amongst lawmakers across the state and throughout the country. To date, the National Apartment Association

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November 2023

(NAA) has tracked 192 state bills related to rent control nationwide. The Maryland Multi-Housing Association (MMHA) continues to spearhead the industry’s advocacy efforts in Howard County and ensure the housing provider perspective is heard. “While we still haven’t seen a draft bill, MMHA intends to oppose any form of rent control that unreasonably caps rent,” said Aaron Greenfield, Director of Government Affairs for MMHA. “Rent control is a failed policy that exacerbates the affordable housing crisis that we see in Howard County and Maryland.” Recent research from NAA has found that 71% of housing providers have or expect to reduce investment and development in rent-controlled Rent Control — continued on page 38

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Chronicles of an Executor

Navigating the Turbulent Skies of Estate Administration; The Dangers of Neglecting the Interpersonal

ith the passing of my father, William (Bill) Gorman, in May of this year, I started chronicling my journey through the executorship of his estate and, more recently, sharing my insights with the readers of Apartment News Magazine. This is the third article of the series. In the first article, published in September 2023, I discussed the preparations made and the complexities found while assuming the executor role. Despite the careful planning and expert advice received, along with the months and years spent establishing the family trust, there were still unexpected challenges. The second column, “Suspended in Free-Fall” (Apartment News Magazine, October 2023), focused on the initial steps taken and the prerequisite 120day hold before distributing the assets. As mandated, this waiting period allows for inquiries regarding unforeseen tax liabilities or reviews, audits, monies owed, and other concerns—any or all of these issues can potentially stretch the executorship process into a multi-year undertaking. Having spent so many years in financial management, I initially placed greater emphasis on the technical and business side of asset planning. Trusts, operating entities, tax strategies, and all the intricate details that facilitate the transition of wealth were my primary considerations. However, I ignored the interpersonal and family dynamics that I assumed would naturally fall into place. My neglect of those softer skills

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soon became strikingly evident on both a personal and business level. As mentioned in my second article, one key advisor missing from the team was a trained facilitator to help address interpersonal issues and preferences. Substantial complexities arise from differences in blended families, cultural backgrounds, generational gaps, faiths, socio-economic statuses, and political affiliations. Professional guidance to foster open, respectful communications can make a world of difference in preserving family harmony during the estate administration process. Engaging in candid conversations with our loved ones about their preferences, plans, and wishes should be a proactive practice, occurring well before the need arises. Such discussions help to ensure clarity and enhance understanding, as well as act as a buffer against the turbulence of emotion that can obscure sound decision-making during stressful times. I also now recognize that other family members likely share the same emotions that I am experiencing. Keeping everyone in the communications loop is not only a stewardship obligation, it also serves as a simple, yet profound, act of kindness that should be extended to every family member. Then, of course, there are the questions that often remain unasked until it is too late. In hindsight, I wish I had probed my father for seemingly insignificant yet deeply personal details about his preferences—his favorite

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November 2023

BY TIMOTHY GORMAN REAL ESTATE BROKER/ CPA/ENTREPRENEUR

restaurant, music, or even the setting he envisioned for celebrating his life. These seemingly minor inquiries can reveal surprising facets of a loved one’s personality, and the absence of such knowledge can sometimes lead to unexpected dilemmas. For instance, I recently discovered that the last CD my father had played in his car was disco. As a result, I now ponder whether Donna Summer should grace the playlist at his memorial. It is a poignant reminder of how these seemingly minor details can become meaningful touchstones when we seek to honor the memory of those we have lost. Throughout the rest of this holding pattern, I plan to share more lessons learned, including the distinction between drafting and implementing an estate plan versus creating and fulfilling a legacy. In my next article, I will delve into the process of selecting an executor and understanding the critical qualities that can make this role a linchpin in your estate plan. My chronicle as an executor marches onward, each step revealing new insights. It is a path marked by profound experiences, unexpected challenges, and valuable lessons. Stay with me as we explore this uncharted territory together, navigating the turbulent skies of estate administration. About the Author: Timothy Gorman is a licensed Real Estate Broker, a former Certified Public Accountant, and an

Executor — continued on page 38

Hiring & Firing—Onboarding & Offboarding

What Employers Need to Know for 2024 So, you are going to hire a new member of your team… or you are getting ready to terminate or bid one farewell. This legal webinar for employers will provide valuable insight into the intricacies of hiring and firing, onboarding and offboarding employees, and more. Find out the best practices for ensuring your compliance with current labor and employment laws and minimizing risks. Learn how to interview, hire, and create effective employment contracts, navigate termination procedures, and optimize your onboarding and offboarding processes for seamless transitions. Topics will include:

• The importance of documentation

• Job interview dos and don’ts

• Terminating and off-boarding employees—the right way

• Hiring and on-boarding best practices

• New employment laws for 2024

Presenter:

Date: Time: Location: Cost: Christine Baran Partner, Fisher Phillips LLP

Wednesday, November 29, 2023 5:30 p.m. Zoom Webinar $35/members

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Apartment News

Reverse Trade Show Recap

t was a day for taking care of business as key decision makers from 25 local property management companies and independent rental owners met with 25 industry suppliers at the

Apartment Association of Orange County’s (AAOC) Reverse Trade Show on Thursday, September 28th at the Bahia Corinthian Yacht Club in Corona del Mar.

The AAOC Reverse Trade Show provides an opportunity for a limited number of industry suppliers to have sit down, “speed-dating” style meetings with housing providers whose portfolios

AAOC’s 2023 Reverse Trade Show provided an afternoon of business development opportunities. Approximately 130 multifamily industry professionals filled the Bahia Corinthian Yacht Club.

L to R: Lesley Ward (ProMaxima) meets with AAOC Board Member Laurel Dial (Consensys Property Management).

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Joanna Boey (SmartFaucets) shares information about her products with representatives from Greystar.

November 2023

In the foreground, Jorge Bernal and Aaron Martin (McCarthy Roofing) chat with AAOC Board Member Rick Roshan (Pacific Coast Management).

L to R: Mason Case (Rondell Homes) meets with Brandon Holland and Juan Vasquez (JWilliams Staffing).

L to R: Steven Reyes and Eric Lenning (Strategic Sanitation Services) discuss their services with Jesse Childers (Santa Fe Management).

L to R: Sam Lozano and Michelle Lopez (Valet Living) meet with Tony Maggi and Robert Fleeger (MPMS, Inc.).

L to R: Representatives from Greystar meet with representatives from Apartments.com. L to R: AAOC Board Member Denise Arredondo (JLE Property Management) and her team meet with Chad Nieratko and Jake Tirabassi (Pyrocomm Systems). Trade Show — continued on page 38

November 2023

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L to R: AAOC President John Tomlinson (Tomlinson Management Group) and his team discusses fiber optic internet service with Joey Farrales and Mike Gourzis (CitySide Networks, LLC).

Trade Show — continued from 37 include properties in Orange and Riverside Counties—any possibly beyond. These meetings represent a first step for many of the suppliers to present their products and services, discuss their experience and capabilities, and ultimately get onto the hous-

Lead Hazard — continued from 30 and comply with the federal, state and local requirements where they operate. As they change housing policies, legislators and regulators must contend with the cost of overregulation on the provision of and ultimately, the cost of housing. In our letter to the EPA, the National Apartment Association (NAA) and our real estate partners voiced serious concerns arguing the proposed rule will have significant negative impacts on all aspects of the housing and real estate market, including affordable housing. NAA maintains that the agency’s proposal neither considers a complete analysis of the impacts on health nor relies on the best available science. Because the proposed rule is unnecessarily onerous, its implementation could result in fewer participants in federal programs, less affordable housing and households with children moving into more expensive

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Thank you to our Reverse Trade Show sponsors.

ing providers’ preferred vendors lists. It is not uncommon for suppliers to get significant amounts of new business as a result of their participation in the event. AAOC would like to thank its 2023 Reverse Trade Show sponsors for their support in making this year’s event possible: Apartments.com, JWilliams

Staffing, McCarthy Roofing, and Professional Towing. Here are some photos highlighting this year’s Reverse Trade Show, a successful and welcomed day of networking and business development for multifamily industry suppliers and housing providers.

and inconveniently located units. Given that housing insecurity and cost burden are critical determinants of health, NAA urges the EPA to consider these and the impacts of the proposed rule. For more information about lead dust hazards, please contact Ben Harrold, Manager of Public Policy.

Rent Control — continued from 32

Executor — continued from 34 accomplished small business owner with a strong entrepreneurial spirit. In 2010, he joined his father at the Brea (CA)-based brokerage firm, WR Gorman & Associates. In tribute to his father’s legacy of wealth-building through real estate, Tim recently launched DG Realty Group, Inc., with Nicholas Dunlap to provide full brokerage services with tailored solutions. As he continues to share the essential lessons of this article series, he welcomes reader questions and topic suggestions for future articles.

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November 2023

markets by scaling back plans, shifting to other markets or canceling plans altogether. Meanwhile, 67% of housing providers say they would absolutely not invest in another market with strict rent control policies. NAA thanks MMHA for its work to advocate for the rental housing industry’s needs in Howard County and remains committed to supporting its affiliate partners in their efforts to advance sustainable policy solutions to the current housing shortage. For more information about rent control, please contact Ben Harrold, Manager of Public Policy.

CAREER CENTER AAOC is your new online source for connecting multifamily industry employers and job seekers in Orange County. Our Multifamily Career Center is designed to exclusively promote industry-specific job openings to current and prospective industry talent. Employers can post job openings, view resumes, and pre-screen candidates. Job seekers can search job openings, create alerts, post resumes, and apply online. The AAOC Multifamily Career Center features: Relevant, industry-specific job postings that will reach desired audiences Email notifications directly to employers’ and candidates’ inboxes Easy to use, web-based interface Competitive job posting rates for AAOC members and non-members

www.AAOC.com (714) 245-9500

info@aaoc.com

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IT'S TIME TO UPDATE YOUR AAOC MEMBER PROFILE! Make sure we have your current contact information.

• Name(s) • Staff Members • Phone Numbers • E-mail Addresses • Current Unit Count

Have questions or need assistance? Spartacus Avina membership@aaoc.com (714) 245-9500 . x1401

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The Benefits of AAOC Membership Founded in 1961 as a nonprofit trade organization, the Apartment Association of Orange County represents the interests of those involved in owning, managing and maintaining rental property. Membership is open to all owners of residential income-producing property. Whether you own one or one hundred units, the AAOC is here to serve your needs. As a one-stop resource for information and specialized rental property services, the AAOC offers a host of benefits, including: – Free consultation from our trained membership counselors – Up-to-date rental and legal forms – Thorough resident screening services – Legislative representation aimed at protecting your investment and defending your property rights, both at the state and local levels

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– Special seminars on topics such as taxes, property maintenance and management, fair housing and much more – Informative monthly membership meetings covering a variety of topics throughout the year – The rental-housing industry’s premier trade show and conference held on an annual basis – A free subscription to the very magazine you’re holding right now, Apartment News

November 2023

A SPECIAL WELCOME TO OUR NEWEST MEMBERS! Brunt Rentals

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New Supplier Members AWB Law, P.C. Anthony Burton 2040 Main Street, Suite 500 Irvine, CA 92614 (949) 244-4207 admin@awblawpc.com

DG Realty Advisors, Inc. Tim Gorman 272 South Poplar Avenue, Unit 101 Brea, CA 92821-5587 (714) 932-9673 info@dgrealtyadvisors.com

BELFOR Property Restoration Susan Nellor 2920 East White Star Avenue Anaheim, CA 92806 (714) 514-7158 susan.nellor@us.belfor.com

For details about membership, please call Membership Services at (714) 245-9500, or visit us on the web: www.aaoc.com

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SUPPLIER CORNER Pearl X As a property owner, you’ve likely experienced the misalignment between the wider push for sustainability in real estate and the core fundamentals of operating a profitable multifamily asset. Sustainable retrofits such as rooftop solar, energy efficiency and EV charging infrastructure are often property operations but ultimately result in a net loss for the owner. At PearlX, we seek to solve that misalignment by partnering with owners to turn sustainability projects into bankable income sources while still providing residents with amenities that make your property more attractive to renters. PearlX is a clean technology developer, finance partner and asset manager. We provide, at no cost to the community, clean energy and electrification products that translate into income streams for owners and deliver discounted, clean and reliable energy to residents. Our product suite is anchored by a rooftop solar and backup battery storage

array, called the PearlX Virtual Power Plant (VPP). This central product can be paired with additional electrification projects like electric vehicle charging stations, LED lighting, electric heat pumps, and more. Operating through a triple net lease, we cover all insurance, tax and maintenance expenses for the VPP and provide annual rent payments to the property for the right to operate our system, selling the clean power we generate back to the residents at a discount. PearlX handles all construction and interconnection, staying in close contact with the onsite community all the while. Our products are custom-tailored to the unique considerations of the multifamily sector, helping owners monetize their property’s energy use in a way unparalleled in the market. To learn more, please reach out at www.pearlx.com or info@pearlxinfra.com.

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Supplier Directory

(Please see Supplier Contact Index for contact information) Supplier Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism. Acoustic Ceiling Removal

Asbestos

Carpentry

S-Team Turn Overs

BMS CAT of Southern California LLC FIRST ONSITE Restoration Restoration Management Company

AMS Construction Buffalo Maintenance, Inc. CertaPro Painters of Yorba Linda

Asphalt Sales & Service

Carpet Sales & Service

Oliver Mahon Asphalt

KJ Carpet Wholesale R&B Wholesale Distributors, Inc.

Access Control Solutions A.S. Wise, Inc.

Accounting Services AllView Real Estate Clarion Management, Inc.

Accounting Software Entrata MRI Software Yardi Systems Inc.

Answering Service Anyone Home Entrata

Apartment Building Inspection Deck Inspectors Inc. DTS Pacific LLC Green Home Solutions TrueEnviro Zebra Construction Inc.

Apartment Market Research Data ALN Data Apartment SEO CBRE Multifamily SoCal – Dan Blackwell & Team Effortless Ads The Mogharebi Group Yardi Systems Inc.

Attorneys AWB Law, P.C. Baker Law Group Brennan Law Firm Duringer Law Group, PLC Fisher & Phillips The Karlin Law Firm Kimball, Tirey & St. John LLP Newmeyer & Dillion, LLP Schiff & Shelton Wesierski & Zurek LLP, Lawyers

Bath Restoration or Renovations Baldwin Construction Buffalo Maintenance, Inc. California Bath Restoration OC Professional Maintenance Team S-Team Turn Overs Surface Experts of South Irvine TASORO Restoration Services Company

Boiler Systems

apartments.com Intellirent Rent. The Mogharebi Group Zillow Rentals

DCM Services, Inc H2O Heating Pros, Inc. Ironwood Plumbing, Inc. Spicer Mechanical Streamline Repipe and Plumbing Inc. Water Heater Man, Inc. Western State Design, Inc.

Apartment/Student Housing

Building Products

Colliers International Kairos Investment Management Company LaundryUp The Mogharebi Group Restoration Services Company Vesync

Schluter Systems

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Appliances Sales, Service & Leasing ACE Commercial Laundry Equipment, Inc. Expressions Home Gallery National Service Company R&B Wholesale Distributors, Inc. Western State Design, Inc.

Buying Group OMNIA Partners, Multifamily Housing

Cabinets/Refinishing Buffalo Maintenance, Inc. KJ Carpet Wholesale S M Painting Corp. S-Team Turn Overs Surface Experts of South Irvine TASORO The Door & Window Company

November 2023

Cleaning Service Bio-One of Orange Crown Building Services Inc. Molly Maid of Irvine and Saddleback, and Temecula Valley Titanium Restoration Services Company

Collections CollectTech Duringer Law Group, PLC David S. Schonfeld, Attorney at Law Kimball, Tirey & St. John LLP National Credit Systems

Communications 3CS InfoSystems Cox Communications Knock CRM MRI Software

Concrete Maintenance & Repair AMS Construction Buffalo Maintenance, Inc. Precision Concrete Cutting Oliver Mahon Asphalt

Construction Alpha Structural Inc. AMS Construction Angelo Termite and Construction Aquinas HVAC Baldwin Construction BELFOR Property Restoration Buffalo Maintenance, Inc. CAMP Construction Services DTS Pacific LLC EEEadvisor Ingersoll Rand KD Electric Company OC Professional Maintenance Team Optimum Seismic, Inc. PyroComm Systems, Inc. Schluter Systems

Supplier Directory — continued on page 50

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Supplier Directory continued from page 49 Construction (Continued) Southern Cross Property Consultants Specialty AC Heat TASORO Zebra Construction Inc.

Electrical

Garage Doors

Access Electrical & Lighting CCS Facility Services KD Electric Company

Mesa Artificial Turf/Garage Doors

Energy Management

Consulting 3CS InfoSystems Colliers International DG Realty Advisors, Inc. DTS Pacific LLC Insperity Intersolutions — Property Management Staffing Specialists Investment Capital Real Estate Section 8 Management Southern Cross Property Consultants

Content Restoration

Armada Power GoPowerEV Pearlx Yardi Systems Inc.

Environmental Consulting & Training American Environmental Specialists, Inc. American Environmental Specialists, Inc. Bio-One of Orange BMS CAT of Southern California LLC Green Home Solutions TrueEnviro Restoration Management Company Strategic Sanitation Services

Escrow Genesis Bank

AMS Construction Green Home Solutions TrueEnviro

Estate Planning

CAMP Construction Services

Exchange Resources, Inc. New York Life Kimball, Tirey & St. John LLP

Countertops

Fencing & Gates

Buffalo Maintenance, Inc. California Bath Restoration KJ Carpet Wholesale Surface Experts of South Irvine TASORO Deck Coatings, Magnesite Repairs, Waterproofing AMS Construction EEEadvisor McCarthy Roofing WICR Waterproofing & Decking

Buffalo Maintenance, Inc.

Drain Cleaning

BluSky Restoration Contractors, LLC BMS CAT of Southern California LLC Bob Peters Fire Protection CCS Facility Services Green Home Solutions TrueEnviro PRC Restoration Precision Environmental Restoration Management Company

Contract Services

California Rooter & Plumbing LA Hydro-Jet & Rooter Service, Inc. Plumb It Right! Total Rooter & Plumbing

Draperies/Blinds/Window Coverings Apex Window Décor R&B Wholesale Distributors, Inc.

Aquinas HVAC Crown Building Services Inc. Dryer Vent Wizard of Chino Hills, Ontario & Corona Dryer Vent Wizard of Mission Viejo and Trabuco Canyon Specialty AC Heat

Insurance AssuredPartners Brian Berg Insurance Services, Inc. Deans & Homer, Renter’s Insurance Dick Wardlow Insurance Brokers Entrata Farmer’s Insurance — Theresa Simes Agency ISU — The Olson Duncan Agency Navion Insurance Associates, Inc New York Life NFP Property & Casualty Prendiville Insurance Agency Rey Insurance Services, Inc. TheGuarantors

Fire & Flood Restoration

KJ Carpet Wholesale Orion DCP Inc. Surface Experts of South Irvine TASORO Urban Surfaces

Furnaces Specialty AC Heat

Access Electrical & Lighting KD Electric Company REVS (Refuel Electric Vehicle Solutions)

Furniture/Furniture Rental

Apartment News

Heating & Air Conditioning

Black Bird Fire Protection, Inc. Bob Peters Fire Protection FireAvert, LLC

Electric Vehicle Products & Services

Buffalo Maintenance, Inc. OC Professional Maintenance Team S M Painting Corp.

Fire Safety

Flooring

Dryer Vent & Duct Cleaning

Handyman

New York Life

Financial Planning

Opti-Fit Fitness Solutions Promaxima Strength & Conditioning

Resident IQ TAG / AMS, Inc.

Alpha Structural Inc. Angelo Termite and Construction Baldwin Construction BELFOR Property Restoration BluSky Restoration Contractors, LLC BMS CAT of Southern California LLC Buffalo Maintenance, Inc. EmpireWorks Reconstruction and Painting FIRST ONSITE Restoration OC Professional Maintenance Team PRC Restoration S M Painting Corp. Western State Design, Inc. Zebra Construction Inc.

Aquinas HVAC CCS Facility Services Expressions Home Gallery Ingersoll Rand OC Professional Maintenance Team R&B Wholesale Distributors, Inc. Spicer Mechanical

Fitness Equipment

Drug & Alcohol Testing

General Contractor

AFR Furniture Rental CORT Furniture Rental

www.aaoc.com

November 2023

Internet Services 3CS InfoSystems Apartment SEO apartments.com CitySide Networks, LLC Cox Communications Google Fiber Rent.

Inspections Bob Peters Fire Protection EEEadvisor Southern Cross Property Consultants Zebra Construction Inc.

Investments

Marketing

American 1031 Carlyle CFG Investments, Inc. Exchange Resources, Inc. Kay Properties & Investments Company LordCap Green Morgan Skendarian Investment Real Estate Group New York Life

Clarion Management, Inc. Effortless Ads Intellirent Zumper

Janitorial CCS Facility Services Strategic Sanitation Services

Kitchen Renovations Baldwin Construction Buffalo Maintenance, Inc. California Bath Restoration Schluter Systems

Landscapes/Hardscapes BrightView Landscape Services, Inc. GQ Landscape Care, Inc. ManageMowed Mariposa Landscapes, Inc.

SmartFaucets Streamline Repipe and Plumbing Inc. Total Rooter & Plumbing Water Heater Warehouse

Pool & Spa Service & Repair

Mold Remediation

Pacific Coast Commercial Pool Service

American Environmental Specialists, Inc. BELFOR Property Restoration Bio-One of Orange BMS CAT of Southern California LLC FIRST ONSITE Restoration Green Home Solutions TrueEnviro Precision Environmental

Power/Pressure Washing

Moving & Mobile Storage

CertaPro Painters of Yorba Linda Crown Building Services Inc.

Private Security Defense International Corporation FPK Security Signal of OC/SD

PODS For Business

Private Investigations

Multi-Family Advisory Services

FPK Security

California Energy-Smart Homes DG Realty Advisors, Inc. DTS Pacific LLC Exchange Resources, Inc. The Mogharebi Group

Products TheGuarantors

Property Management

Magnesite Repairs

Reliant Parking Solutions, LLC Zebra Construction Inc.

AIM Properties Allen Properties AllView Real Estate API Property Management Clarion Management, Inc. Consensys Property Management Company DM Smithco Dunlap Property Group Fairgrove Property Management Intersolutions — Property Management Staffing Specialists JLE Property Management L’Abri Management, Inc. LoCali Management Group The Management Works Optim Real Estate Services Company Orange County Property Management ProActive Realty Investments Reynolds Realty Advisors Roberts Management & Investments Satellite Management Company South Coast Real Estate & Property Management SVN / Vanguard — Cameron Irons

Buffalo Maintenance, Inc.

Pest Control

Property Management Software

Angelo Termite and Construction Lloyd Pest Control Precision Environmental Western Exterminator Company

Anyone Home Appfolio, Inc. Entrata Luminous MRI Software Reliant Parking Solutions, LLC Rentler Resident IQ Snappt Inc. Vesync Yardi Systems Inc.

Laundry Equipment & Services ACE Commercial Laundry Equipment, Inc. All Valley Washer Service Inc. Landcare Logic National Service Company PWS Laundry / Alliance R&B Wholesale Distributors, Inc. WASH Multi Family Laundry Systems Western State Design, Inc.

Lending Institutions CBRE Multifamily SoCal – Dan Blackwell & Team Chase Multifamily Lending Citizens Business Bank Genesis Bank Torrey Pines Bank

Lighting KD Electric Company

Mailboxes Mailboxes R Us

Maintenance, Repairs, Products Aquinas HVAC BG Multifamily Buffalo Maintenance, Inc. CCS Facility Services Clarion Management, Inc. Evolution Building Efficiency GQ Landscape Care, Inc. Ingersoll Rand KD Electric Company Mariposa Landscapes, Inc. OC Professional Maintenance Team Specialty AC Heat WICR Waterproofing & Decking

Odor Removal FIRST ONSITE Restoration Strategic Sanitation Services

Outdoor Furniture & Refinishing Bassett Outdoor Contract Patio Guys

Paint Sales & Service Behr Paint CertaPro Painters of Yorba Linda Dunn-Edwards Corporation EmpireWorks Reconstruction and Painting OC Professional Maintenance Team R&B Wholesale Distributors, Inc. S M Painting Corp. S-Team Turn Overs West Coast Drywall & Paint

Parking

Pipe Restoration Plumb It Right! Streamline Repipe and Plumbing Inc.

Plumbing, Contractors & Supplies California Rooter & Plumbing EZ Drain & Plumbing Ironwood Plumbing, Inc. Plumb It Right! R&B Wholesale Distributors, Inc. Repipe Specialists, Inc Schluter Systems

November 2023

Property Management Staffing & Training Approved Real Estate BG Multifamily

Supplier Directory — continued on page 52

www.aaoc.com

Apartment News

Supplier Directory continued from page 51

Property Management Staffing & Training (Cont’d) Multi Team Services NPM Staffing an InterSolutions Company Section 8 Management The Liberty Group

Resident Services Entrata

Argos Homes Systems McCarthy Roofing

Real Estate/Investments AllView Real Estate Carlyle CFG Investments, Inc. CBRE Multifamily SoCal — Dan Blackwell & Team Colliers International DG Realty Advisors, Inc. DM Smithco Gorman & Associates Investing in The OC Investment Capital Real Estate Kairos Investment Management Company Kay Properties & Investments Company Morgan Skenderian Investment Real Estate Group ProActive Realty Investments Realtors Commercial Alliance of Orange County (RCAOC) Section 8 Management SVN / Vanguard — Cameron Irons

Real Estate Broker AllView Real Estate CBRE Multifamily SoCal — Dan Blackwell & Team DG Realty Advisors, Inc. KW Commercial Morgan Skenderian Investment Real Estate Group Company Optim Real Estate Services Company The Mogharebi Group

Reconstruction AMS Construction Baldwin Construction BELFOR Property Restoration DTS Pacific LLC EmpireWorks Reconstruction and Painting Orion DCP Inc. Precision Environmental S-Team Turn Overs Southern Cross Property Consultants WICR Waterproofing & Decking Strategic Sanitation Services

Rent Payment System MRI Software Resident IQ Section 8 Management

Resident Screening AllView Real Estate Intellirent MRI Software

Apartment News

Training Clarion Management, Inc. Section 8 Management

Trash Services Strategic Sanitation Services Valet Living

Tree Service

Roofing

Rain Gutters

Recycling

Rentler Resident IQ SafeRent Solutions Snappt Inc. Yardi Systems Inc.

AMS Construction CAMP Construction Services Guardian Roofs by Sudduth Construction Inc. McCarthy Roofing Royal Roofing.com (RWS&P, Inc.)

Security Services/Patrol Services California Safety Agency Defense International Corporation FPK Security Securitas Security Services USA Signal of OC/SD Snappt Inc. USGI — Upland Group Vesync

Seismic Retrofitting & Engineering Alpha Structural Inc. Optimum Seismic, Inc.

Service and Leasing Snappt Inc. TheGuarantors

Solar Thermal Pearlx

Staffing Service Approved Real Estate BG Multifamily InterLink Multifamily Staffing Intersolutions — Property Management Staffing Specialists

David’s Tree Service, Inc. GQ Landscape Care, Inc. ManageMowed Mariposa Landscapes, Inc.

Utilities & Sub Metering Conservice Google Fiber Livable Multifamily Utility Company Resident IQ Southern California Edison-Multi Family Program

Video Commercials Intersolutions — Property Management Staffing Specialists NPM Staffing an InterSolutions Company

Video Surveillance Assure by Remote Ally

Water Heaters California Rooter & Plumbing DCM Services, Inc H2O Heating Pros, Inc. R&B Wholesale Distributors, Inc. Specialty AC Heat Total Rooter & Plumbing Water Heater Man, Inc. Water Heater Warehouse Water Heaters Only Inc.

Waterproofing

AMS Construction Surface Experts of South Irvine

AMS Construction S M Painting Corp. Schluter Systems WICR Waterproofing & Decking

Sustainability/Green Energy

Water Removal

Surface Restoration

California Energy-Smart Homes Green Home Solutions TrueEnviro Optima Pearlx

ATI FIRST ONSITE Restoration Precision Environmental Restoration Management Company

Tax Planning

Website Development/Online Advertising

Exchange Resources, Inc.

Apartment SEO

Telecommunications

Windows & Doors

CitySide Networks, LLC Cox Communications

Towing Dedicated Transportation Services Knight Towing Professional Towing LLC TO’ and MO’ Towing

www.aaoc.com

November 2023

Bear Windows Inc. Crown Building Services Inc. Mesa Artificial Turf/Garage Doors Moore Replacements The Door & Window Company

Apartment Association of Orange County’s

Supplier Contact Index (Please see AAOC’s Supplier Directory for Listings of Services)

All Supplier Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism. 3CS InfoSystems Chris Counts 23450 Piedras Road Perris, CA 92570 (951) 990-9721 chris@3cs.net A.S. Wise, Inc. Jean Sabga 15150 Transistor Lane Huntington Beach, CA 92649 (714) 891-1501 jsabga@aswise.net — www.aswise.net Access Electrical & Lighting 25108 Marguerite Pkwy Suite A Mission Viejo, CA 92692 (949) 364-6063 accesselectricallighting@gmail.com ACE Commercial Laundry Equipment, Inc. Multi-Housing Division 14404 Hoover Street Westminster, CA 92683 (714) 897-4342 acelaundry@gmail.com — www.acelaundry.com

Provide Sales, Service, Leasing & Parts for Coin-Op Laundry Equipment. See the Advertisers Index on Page 68 for the location of our ad.

AFR Furniture Rental John Spivey 3330 Garfield Avenue Commerce, CA 90040 (323) 400-7508 jspivey@rentfurniture.com — http://www.rentfurniture.com AIM Properties Don St. John 531 E. Chapman Avenue Orange, CA 92866 (714) 633-2344 don@aimproperties.net — www.aimproperties.net All Valley Washer Service Inc. John Cottrell 15008 Delano St. Van Nuys, CA 91411 (800) 247-1100 john@allvalleywasher.com — www.allvalleywasher.com Allen Properties Frank Allen/Paul Allen/Jessica Siderius 1 Orchard Road, Suite #230 Lake Forest, CA 92630 (949) 768-6850 frank@allenproperties.net — www.allenproperties.net

AllView Real Estate Daniel Gutierrez 1501 Westcliff Drive, Suite 270 Newport Beach, California 92660 (949) 400-4275 info@allviewrealestate.com ALN Data Samantha Wallace 2611 Westgrove Drive, Suite 104 Carrollton, TX 75006 (972) 931-2553 x 218 Samantha@alndata.com — www.alndata.com Apartment data and market research.

Alpha Structural Inc. Franchesca Hernandez 8334 Foothill Boulevard Los Angeles, CA 91040 (323) 943-5675 franchesca@alphastructural.com

Supplier Contact Index — continued on page 54

Property Management Services/Investments.

November 2023

www.aaoc.com

Apartment News

Supplier Contact Index —

Aquinas HVAC Eric Barnett 7438 Trade Street San Diego, CA 92121 (610) 410-3154 eric.barnett@aquinashvac.com Argos Homes Systems Mr. James Van Dyke 11542 Knott St., Suite B-5 Garden Grove, CA 92641 (714) 894-9534 argosjvandyke@hughes.net

continued from page 53

American 1031 Adam Bryan 10111 Petit Avenue North Hills, CA 91343 (310) 903-6757 adam@american1031.net American Environmental Specialists, Inc. Mr. James F. McClung, Jr. 15183 Springdale Street Huntington Beach, CA 92649 (714) 379-3333 admin@aeshb.com

Seamless aluminum rain gutters, fabric awnings, mirrored wardrobe closets. See the Advertisers Index on Page 68 for the location of our ad.

Consultant: Mold Investigations/Recommendations, Asbestos/Lead Testing, Training. See the Advertisers Index on Page 68 for the location of our ad.

AMS Construction 1159 Iowa Ave., Ste. K Riverside, CA 92507 (833) 267-7663 info@amsroofingconstruction.com

See the Advertisers Index on Page 68 for the location of our ad.

Angelo Termite and Construction Gregg Traum 16161 Scientific Way Irvine, CA 92618 (800) 589-8809 info@angelotermite.com

See the Advertisers Index on Page 68 for the location of our ad.

Anyone Home Jaime Conde 25521 Commercentre Dr #100 Lake Forest, CA 92630 (949) 916-3919 lightson@anyonehome.com

Engagement and automation tools through Contact Center and CRM software.

API Property Management Margie Tabrizi 1400 Bristol St. N, Ste. 245-A Newport Beach, CA 92660 (714) 505-5200 margie@apipropertymanagement.com Apartment SEO Ronn Ruiz 100 W. Broadway Ave, Suite 425 Long Beach, CA 90802 (877) 309-7363 ronn@apartmentseo.com — apartmentseo.com

Advertising firm specializing in Websites, Search & Social Media Marketing.

apartments.com Adriana Mamola 3161 Michelson Dr, #1675 Irvine, CA 92612 (951) 522-3001 amamola@costar.com

#1 nationwide provider of information and advertising services.

Apex Window Décor Deepa Gorajia 1132 E. Katella Ave, Suite A16 Orange, CA 92867 (714) 532-2588 deepag@apexwindowdecor.com — www.apexwindowdecor.com See the Advertisers Index on Page 68 for the location of our ad.

Appfolio, Inc. 55 Castilian Dr Goleta, Ca 93117 (866) 648-1536 mindy.sorenson@appfolio.com

See the Advertisers Index on Page 68 for the location of our ad.

Approved Real Estate Jim Forde 4010 Barranca Pkwy, Suite 100 Irvine, CA 92604 (714) 875-0979 jim@approvedrealestateacademy.com

Apartment News

Armada Power Robert Cooke 230 West Street Columbus, OH 43215-2655 (909) 730-6509 robert.cooke@armadapower.com Assure by Remote Ally Eddie Conlon 4431 Corporate Center Drive, Suite 121 Los Alamitos, CA 90720 (866) 439-0318 conlon@remoteally.com AssuredPartners Kate Shoemaker 2913 S Pullman Street Santa Ana, CA 92705 (949) 417-4047 kate.shoemaker@assuredpartners.com ATI 3360 La Palma Anaheim, CA 92806 (714) 412-0828 edwina.garcia@atirestoration.com AWB Law, P.C. Anthony Burton — anthony@awblawpc.com 2040 Main Street, Suite 500 Irvine, CA 92614 (949) 244-4207 admin@awblawpc.com Baker Law Group John Baker 7700 Irvine Center Dr., Suite 800 Irvine, CA 92618 (949) 450-0444 jbaker@bakerlawgroup.com Baldwin Construction Stephanie Harrison 464 Cataract Avenue, Suite A San Dimas, CA 91773 (909) 592-2292 sharrison@baldwincontrusction.net Bassett Outdoor Contract Jonathan Bennett PO Box 1280 Haleyville, AL 35565 (205) 486-5102 jlbennett@bassettoutdoorcontract.com Bear Windows Inc. George Torres 2501 Strozier Avenue South El Monte, CA 91733 (888) 470-2645 george@bearwindows.com — www.bearwindows.com Behr Paint Lori Flores 1601 E. Saint Andrew Pl. Santa Ana, CA 92705-5044 (909) 248-5132 lorflores@behrpaint.com — www.behr.com

BELFOR Property Restoration Susan Nellor 2920 East White Star Avenue Anaheim, CA 92806 (714) 514-7158 susan.nellor@us.belfor.com BG Multifamily Shannon Valentino 5850 Granite Parkway Plano, TX 75024 (714) 654-9498 svalentino@bgmultifamily.com Bio-One of Orange Cory Flores 1439 West Chapman Avenue #159 Orange, CA 92868 (949) 306-1733 Cory@Biooneorange.com — www.biooneorange.com Black Bird Fire Protection, Inc. 10282 Trask Ave Ste D Garden Grove, CA 92843 (714) 462-6095 info@blackbirdfire.com BluSky Restoration Contractors, LLC Stefanie Koslosky 1183 Warner Ave Tustin, CA 92780 (657) 575-0933 Stefanie.koslosky@goblusky.com BMS CAT of Southern California LLC Michele Schueller 1321 North Blue Gum Street Anaheim, CA 92806 (714) 651-6017 mschueller@bmscat.com Bob Peters Fire Protection Laurie Vandebrake 3397 East 19th Street Signal Hill, CA 90755 (562) 424-8486 LaurieV@bobpetersfire.com Brennan Law Firm Michael Brennan 67 Live Oak Avenue, Suite 105 Arcadia, CA 91006 (626) 294-0500 mike@mbrennanlaw.com

See the Advertisers Index on Page 68 for the location of our ad.

Brian Berg Insurance Services, Inc. Brian Berg 25950 Acero, #345 Mission Viejo, CA 92691 (949) 243-9393 Brian@bbisinc.com — www.bbisinc.com BrightView Landscape Services, Inc. Kristina Schafer 1960 S Yale St. Santa Ana, CA 92704 (949) 438-8528 Kristina.SChafer@brightview.com Buffalo Maintenance, Inc. Frank Alvarez 6861 Stanton Ave., Suite G Buena Park, CA 90621 (714) 956-8371 www.buffalomaintenance.com

See the Advertisers Index on Page 68 for the location of our ad.

California Bath Restoration Carly Camacho 1920 E. Warner Ave., Suite 3P Santa Ana, CA 92705 (949) 263-0779 ccamacho@calbath.com

Complete kitchen and bath restoration and refinishing company.

Supplier Contact Index — continued on page 56

www.aaoc.com

November 2023

California

LICENSE #703820

Rooter & Plumbing Inc.

Servicing all of Orange County And surrounding Areas

*Account Price

Regular Price

Drains: Kitchen, Lavy, Tub, Laundry, Toilet Auger .................... $87.50 .......................... $119.50 BASIC SERVICE CALL .............................................................................................. $87.50 .......................... $119.50 MAIN LINE Ground Level Clear-Out, 3" or 4" up to 140' .................................................... $97.50 .......................... $129.50 SLAB LEAK** Locate, Excavate, Repair, Back Fill & Concrete Patch .......................... $895.00 ...................... $1250.00 Backflow Testing/Service ................................................................................................................ Call for pricing Hydrojetting .................................................................................................................................................... Call for pricing

Gas & Water Leak Detection — Water Heater Installation Video Sewer Inspection — Hydro-jetting Backflow Service & Testing

WATER & GAS REPIPING 3 Convenient ways to order service request: Call, Fax or email for same day service if order before 2 pm. • Licensed, bonded and insured • One year written guarantee, parts and labor • 30 days on most drain cleanings

calrooter@yahoo.com 949-222-2202 • 714-505-0577 Fax 949-222-0214 * M – F 8:00 am – 5:00 pm ** Direct access, copper plumbing.

Call regarding Overtime & After hours rates

Se Habla Español

Prices subject to change without notice

See us on line at: www.calrooter.com November 2023

www.aaoc.com

Apartment News

Supplier Contact Index — continued from page 54

California Energy-Smart Homes Melinda Dinin 10680 White Rock Road #100 Rancho Cordova, CA 95670 (833) 987-3935 caenergysmarthomes@trccompanies.com California Rooter & Plumbing Mr. Mark Fowler 1905 E. Deere Ave. Santa Ana, CA 92705 (949) 222-2202

Plumbing and drain cleaning services. See the Advertisers Index on Page 68 for the location of our ad.

California Safety Agency Darrell Cowan 8932 Katella, Suite 108 Anaheim, CA 92804 (866) 996-6990 dcowan@csapatrol.com — www.csapatrol.com CAMP Construction Services Ronni Anthony 15139 South Post Oak Rd. Houston, TX 77053 (713) 413-2267 ranthony@campconstruction.com Carlyle Minh Ta 1001 Pennsylvania Avenue Northwest Washington, DC 20004 (202) 729-5180 minh.ta@carlyle.com CBRE Multifamily SoCal – Dan Blackwell & Team Daniel Blackwell 3501 Jamboree Road, Suite 100 Newport Beach, CA 92660 (949) 307-8319 dan.blackwell@cbre.com — www.cbre.com/invocmultifamily

Orange County multifamily investment property sales and 1031 exchanges. See the Advertisers Index on Page 68 for the location of our ad.

CCS Facility Services Julie Randall 3001 Red Hill Avenue Bld 6-220 Costa Mesa, CA 92626 (949) 285-5079 jrandall@ccsbts.com CertaPro Painters of Yorba Linda Jeff Cornelius 2941 E Miraloma Avenue, Suite 7 Anaheim, CA 92806 (714) 420-5769 jeffcornelius@certapro.com CFG Investments, Inc. Stephen Meyer 17220 Newhope Street Fountain Valley, CA 92708 (714) 557-1430 steve@cfginvestments.com — www.cfginvestments.com Chase Multifamily Lending 3 Park Plaza, Suite 1000 Irvine, CA 92614 (866) 937-7199 www.chase.com/mfl Citizens Business Bank Michael Duran 2650 E Imperial Hwy Brea, CA 92821 (714) 996-8150 mduran@cbbank.com — http://www.cbbank.com CitySide Networks, LLC Mike Gourzis 100 Spectrum Center Drive, Suite 500 Irvine, CA 92618 (833) 318-4646 mike.gourzis@citysidefiber.com

Apartment News

Clarion Management, Inc. 101 Pacifica, #260 Irvine, CA 92618 (949)383-4762 bmoody@clarionmgmt.com CollectTech Kenneth Stumbo 981 Powell Avenue Southwest Suite 115 Renton, WA 98057 (425) 441-4096 ken@collecttech.com Colliers International Pat Swanson 3 Park Plaza, Ste 1200 Irvine, CA 92614 (949) 724-5564 pat.swanson@colliers.com Consensys Property Management Company Laurel Dial 1380 S. Anaheim Blvd Anaheim, CA 92805 (714) 772-4400 laureld@consensyspm.com — www.consensyspm.com Conservice Matt Gordon 750 S. Gateway Dr. River Heights, UT 84321 (866) 947-7379 communications@conservice.com CORT Furniture Rental Karie Talke 2540 Main Street Suite A Irvine, CA 92614 (949) 852-0711 karie.talke@cort.com Cox Communications Alicia Gray 27121 Towne Centre Dr, Suite 125 Foothill Ranch, CA 92610 (949) 563-8163 alicia.gray@cox.com Crown Building Services Inc. Jason Maslach 548 Malloy Ct. Corona, CA 92878 (714) 694-1007 jason@crownservicesinc.com – www.crownservicesinc.com David’s Tree Service, Inc. Jay Olavarria 19051 Gothard Street Huntington Beach, CA 92648 (714) 842-6345 Jay@davidstreeservice.com—info@davidstreeservice.com DCM Services, Inc David Carlson PO Box 400 Pico Rivera, CA 92056 (800) 504-7103 dcmservices400@gmail.com

See the Advertisers Index on Page 68 for the location of our ad.

Deans & Homer, Renter’s Insurance Debbie Halverson 110 E. Wilson Ave., Suite 102 Fullerton, CA 92832 (800) 345-2054 debbieh@deanshomer.com — www.InsureYourStuff.com Deck Inspectors Inc. David Mazor 2029 Verdugo Rd. #156 Montrose, CA 91020-1626 (888) 224-0489 Deck-Inspector@deckinspectors.com

www.aaoc.com

Dedicated Transportation Services Richard Rodrigues 13700 Harbor Blvd., Suite B Garden Grove, CA 92843 (714) 371-3034 richthetowguy@yahoo.com www.dedicatedtransportationservices.com Defense International Corporation Chaz McKinney 130 South Prospect Avenue Tustin, CA 92780 (714) 646-1945 defenseintco@gmail.com DG Realty Advisors, Inc. Tim Gorman — tim@dgrealtyadvisors.com 272 South Poplar Avenue, Unit 101 Brea, CA 92821-5587 (714) 932-9673 info@dgrealtyadvisors.com Dick Wardlow Insurance Brokers Matt Wardlow 233 High Street Moorpark, CA 93021 (805) 553-0505 x 320 mattw@wardlowinsurance.com — www.wardlowinsurance.com Insurance brokers specializing in apartments and commercial property.

Direct Signs and Designs (NorCal Direct Marketing Inc. DBA) Angela Waugh 5151 Golden Foothill Pkwy, #110 El Dorado Hills, CA 95762 (916) 941-8046 angela@directsd.com — directsd.com DM Smithco Duane Van Handel 1940 W. Orangewood Ave., Suite 201 Orange, CA 92868 (714) 456-9147 v456-9983 dvh@dmsmithco.com Dryer Vent Wizard of Chino Hills, Ontario & Corona Chalae Walker 14525 Verona Place Eastvale, CA 92880 (213) 800-6365 cwalker@dryerventwizard.com Dryer Vent Wizard of Mission Viejo and Trabuco Canyon Ronald West 29005 Consuelo Pl Mission Viejo, CA 92692 (949) 966-0303 rwest@dryerventwizard.com DTS Pacific LLC Jim Diaz 539 South Indiana Street Anaheim, CA 92805 (877) 387-7229 jimdiaz@dtspacific.com Dunlap Property Group Paul Dunlap 801 E. Chapman Avenue Fullerton, CA 92831 (714) 879-0111 pdunlap@dpgre.com — www.dpgre.com Dunn-Edwards Corporation Jessica Seitz 1575 North Placentia Avenue Placentia, CA 92870-2333 (562) 760-9969 Jessica.Seitz@dunnedwards.com Duringer Law Group, PLC Mr. Stephen C. Duringer, Esq. 181 S. Old Springs Road, 2nd Floor Anaheim Hills, CA 92809 (714) 279-1100, (800) 829-6994 toll free Specializes in landlord/tenant law, debt collection, eviction.

Supplier Contact Index — continued on page 58

November 2023

APARTMENTS | RESIDENTIAL | HOA | COMMERCIAL

Buffalo Maintenance Inc. The Apartment Specialist

WE ARE YOUR TRUSTED SOURCE AND SUPPORT TEAM

PROTOCOLS PROCEDURES TRAINED TECHS LICENSED CERTIFIED INSURED

WE ARE OPEN FOR BUSINESS BUFFALO MAINTENANCE, INC. IS YOUR ‘ONE-STOP SHOP’ FOR ALL ROUTINE MAINTENANCE AND CONSTRUCTION SERVICES

714.956.8371 | www.BuffaloMaintenance.com Licensed & Insured, CA LIC# 1010967

November 2023

www.aaoc.com

Apartment News

Supplier Contact Index — continued from page 56

EEEadvisor Omidreza Ghanadiof 6500 Yucca Street 416 Los Angeles, CA 90028-4972 (805) 334-0037 info@eeeadvisor.com Effortless Ads Madeline Nash 209 Cornwall Street Northwest Leesburg, VA 20176 (214) 952-9862 madeline@effortlessads.com EmpireWorks Reconstruction and Painting Chet Oshiro 1682 Langley Ave. Irvine, CA 92614 (888) 278-8200 coshiro@empireworks.com — www.empireworks.com Entrata Kristin Teale 4205 Chapel Ridge Road Lehi, UT 84043 (801) 735-6988 kteale@entrata.com Exchange Resources, Inc. Franck Bideau PO BOX 837 Huntington Beach, CA 92648 (949) 508-9827 Fbideau@Exchangeresources.net — http://exchangeresources.net

Expressions Home Gallery Sherri Galusha 17138 Von Karman Ave Irvine, CA 92614 (949) 271-2085 srgalusha@morsco.com Major appliances for apartments.

EZ Drain & Plumbing Stacie Fluhrer 6709 Washington Ave, #944 Whittier, CA 90601 (714) 640-0699 ezdrainandplumbing@gmail.com

See the Advertisers Index on Page 68 for the location of our ad.

Fairgrove Property Management Marco Vartanian — mvartanian@fairgrovepm.com 2355 Main Street, Suite 120 Irvine, CA 92614 (714) 541-0288 info@fairgrovepm.com — https://fairgrovepm.com/ Farmer’s Insurance — Theresa Simes Agency Terri Simes 17155 Newhope Street #F Fountain Valley, CA 92708 (714) 966-3000 tsimes@farmersagent.com — www.farmersagent.com/tsimes Insurance for apartments, business, auto, home, life, etc. See the Advertisers Index on Page 68 for the location of our ad.

FireAvert, LLC Nathan Brown 1655 West Maple Street Mapleton, UT 84664-3131 (801) 692-0306 nathan@fireavert.com FIRST ONSITE Restoration Amit Gandhi 1275 North Grove Street Anaheim, CA 92806 (619) 537-9499 amit.gandhi@firstonsite.com — https://firstonsite.com/ Fisher & Phillips 2050 Main Street, Suite 100 Irvine, CA 92614 (949) 851-2424 cbaran@laborlawyers.com FPK Security Steve Flamm P.O. Box 55597 Valencia, CA 91355 (800) 459-4068 stevef@fpksecurity.com — www.fpksecurity.com Genesis Bank Lauren DiBiase 4675 MacArthur Ct Suite 1600 Newport Beach, CA 92660 (949) 273-1226 ldibiase@mygenesisbank.com Google Fiber Carol Luong 19510 Jamboree Road Google Building FAIR Irvine, CA 92612 (949) 800-1346 luongcarol@google.com GoPowerEV Rachel Corn 9211 Harlow Avenue Los Angeles, CA 90034 (781) 264-3696 rachel.corn@gmail.com Gorman & Associates Sonya Loera PO Box 325 Brea, CA 92822 (714) 255-9998 info@wrgorman.com

See the Advertisers Index on Page 68 for the location of our ad.

Apartment News

www.aaoc.com

November 2023

GQ Landscape Care, Inc. Mario Quiroz 4195 Chino Hills Parkway, Suite 202 Chino Hills, CA 91709 (909) 906-6009 mariomquiroz@gqlandscapecare.com Green Home Solutions TrueEnviro James Armendariz 20984 Bake Pkwy, Ste 100 Lake Forest, CA 92630 (909) 238-4169 socal@trueenviro.com Guardian Roofs by Sudduth Construction Inc. Helen Tredo 1010 N. Batavia St., Suite F Orange, CA 92867 (714) 633-3619 guardianroofsbookkeeping@gmail.com — www.guardianroofs.com Roofing systems for residential and commercial property for over 30 years. See the Advertisers Index on Page 68 for the location of our ad.

H2O Heating Pros, Inc. Tim Caufield — timcaufield@h2oheatingpros.com P.O. Box 91 Menifee, CA 92586 (951) 405-0015 email@h2oheatingpros.com — www.h2oheatingpros.com HMWC, CPAs & Business Advisors David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000 david@hmwccpa.com HMWC, CPAs & Business Advisors David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000 david@hmwccpa.com Ingersoll Rand Jesse Estrada 11927 Ottawa Pl. #90 Chino, CA 91710 (909) 306-9390 jesse.estrada@irco.com Insperity Kari Tamke 45 54th Place #4 Long Beach, CA 90803-3405 (562) 706-6090 kari.tamke@insperity.com Intellirent Cassandra Joachim 632 Commercial Street, 5th Floor San Francisco, CA 94111 (415) 849-4400 info@myintellirent.com InterLink Multifamily Staffing Lisa Wetzel 17321 Irvine Boulevard Tustin, CA 92780 (949) 400-1678 lisa@interlinkmultifamily.com Intersolutions — Property Management Staffing Specialists Laura Aliberti 17762 Manchester Avenue Irvine, CA 92614-6649 (858) 367-5998 laliberti@intersolutions.com - www.intersolutions.com Investing in The OC Mercedes Shaffer 1200 Newport Center Drive Newport Beach, CA 92660 (714) 330-9999 InvestingInTheOC@gmail.com — http://investingintheoc.com

Supplier Contact Index — continued on page 60

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Supplier Contact Index — continued from page 58

Investment Capital Real Estate Ignacio Diaz, Jr. 1 Park Plaza, Suite 600 Irvine, CA 92614 (949) 201-8817 id@investmentcapitalre.com — www.investmentcapitalre.com Specializing in the purchase, sale and 1031 exchange of apartment buildings.

Ironwood Plumbing, Inc. Carl Ludwig 101 S. Kraemer Blvd., Suite 100 Placentia, CA 92870 (877) 484-7575 carl@ironwoodplumbing.com — www.ironwoodplumbing.com ISU — The Olson Duncan Agency Jim Kinmartin 25550 Hawthorne Blvd #203 Torrance, CA 90505 (310) 373-6441 jim@olsonduncan.com — www.olsonduncan.com Independent insurance brokerage representing commercial building owners and operators.

JLE Property Management Denise Arredondo 700 West 1st Street, Suite 12 Tustin, CA 92780 (714) 778-0480 www.jle1.com — denise@jle1.com

See the Advertisers Index on Page 68 for the location of our ad.

Kairos Investment Management Company Jon Needell 30242 Esperanza Rancho Santa Margarita, CA 92688 (949) 709-8888 jneedell@kimc.com — www.kimc.com

Kay Properties & Investments Company Patricia Aballe 21515 Hawthorne Blvd, 360 Torrance, CA 90503 (855) 899-4597 info@kpi1031.com

See the Advertisers Index on Page 68 for the location of our ad.

The Karlin Law Firm Scott Karlin 13522 Newport Avenue, Suite 201 Tustin, CA 92780 (714) 731-3283 Scott@Karlinlaw.com — Mike@Karlinlaw.com KD Electric Company Derrick Laughlin 17071 E. Imperial Hwy., Suite A6 Yorba Linda, CA 92886 (714) 223-2700 derrick@kdelectric.com — www.kdelectric.com

EZ Drain & Plumbing 24 Hour Service Full Service Plumbing Drain & Leak Specialist 2nd Opinions Always Free

See the Advertisers Index on Page 68 for the location of our ad.

L’Abri Management, Inc. 8141 E. Second Street, Suite 300 Downey, CA 90241 (714) 826-9972 www.labri-inc.com

Electrical wiring & installation for remodels, tenant improvements, new constructions & additions.

Kimball, Tirey & St. John LLP Deborah Biggs 2040 Main St., Suite 500 Irvine, CA 92614 (800) 564-6611 deborah.biggs@kts-law.com KJ Carpet Wholesale Chris Yi PO Box 369 Walnut, CA 91788 (909) 455-0180 AR@kj-carpet.com Knight Towing Frank Mora 1001 North Logan Street Santa Ana, CA 92701 (714) 686-5975 sales@knightstotherescue.com

Knock CRM Amy Marthaller 1455 Northwest Leary Way, 200 Seattle, WA 98107 (714) 718-3891 amarthaller@knockcrm.com — https://www.knockcrm.com KW Commercial Randy Combs 4010 Barranca Parkway, Ste 100 Irvine, CA 92604 (714) 658-3263 randycombs@kw.com

Full service property management provider for 16+ units.

LA Hydro-Jet & Rooter Service, Inc. Dan Baldwin 10639 Wixom St Sun Valley, CA 91352 (800) 750-4426 dbaldwin@lahydrojet.com Landcare Logic Jalin Gerber 1448 N. Glassell Orange, CA 92867 (951) 316-8002 jalin@landcarelogic.com — www.landcarelogic.com LaundryUp Howard Lee 1070 N. State College Blvd. Anaheim, CA 92806 (714) 533-7835 hmlee_vp@yahoo.com — www.laundryup.com

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Livable Daniel Sharabi PO Box 475852 San Francisco, CA 94147 (877) 789-6027 comesave@livable.com — www.livable.com

See the Advertisers Index on Page 68 for the location of our ad.

Lloyd Pest Control David Hinrichs 1331 Morena Blvd, #300 San Diego, CA 92110 (619) 843-6369 david.hinrichs@lloydpest.com LoCali Management Group Nathan Poth 6789 Quail Hill Pkwy, Ste 625 Irvine, CA 92603 (714) 747-9074 Nathan@livinglocali.com — www.livinglocali.com

Moore Replacements Mike Moore 1525 W MacArthur Blvd, Unit 16 Costa Mesa, CA 92626 (714) 963-0505 mike@moorereplacements.com Morgan Skendarian Investment Real Estate Group 4590 Mac Arthur Blvd., Suite 260 Newport Beach, CA 92660 (949) 251.8800 md@morganskenderian.com MRI Software Mary Greene 28925 Fountain Parkway Solon, OH 44139-4356 (714) 403-3622 mary.greene@mrisoftware.com — http://www.checkpointid.com

Multifamily Utility Company Denise Deverelle—ddeverelle@multifamilyutility.com PO Box 86531 San Diego, CA 92138 (800) 266-0968 sales@multifamilyutility.com Multi Team Services Teresa Manzano Mendoza 17321 Irvine Blvd, #205 Tustin, CA 92780 (714) 213-8841 teresa@multiteam.net — www.multiteamservices.com

Supplier Contact Index — continued on page 62

Boutique style property management.

LordCap Green Jessica Collins 14 Wall Street, Ste 1720 New York, NY 10005 (212) 400-7142 team@lordcapgreen.com — https://www.lordcapgreen.com Luminous Joel Duchesne 2911 1/2 Hewitt Ave., Suite 8 Everett, WA 98201 (866) 387-7275 help@luminousresidential.com Mailboxes R Us Tony McDaniel 1980 N Glassell Street Orange, CA 92865 (714) 779-7779 tony@hillcrestconstruction.com ManageMowed Chris Michael 12672 Limonite Ave, Suite 3E #154 Eastvale, CA 92880 (714) 592-0019 Chris.M@ManageMowed.com Rancho-Ontario@managemowed.com https://www.managemowed.com/locations/rancho-cucamonga Mariposa Landscapes, Inc. Larry Rudd 1107 East Walnut Street Santa Ana, CA 92701 (626) 562-0707 larry.rudd@mariposa-ca.com — www.mariposa-ca.com McCarthy Roofing Aaron Martin 625 W. Katella Ave. #29 Orange, CA 92867 (714) 538-3330 customerservice@mccarthyroofing.com See the Advertisers Index on Page 68 for the location of our ad.

Mesa Garage Doors Meridith Denos 4915 E Hunter Ave Anaheim, CA 92807 (808) 807-7566 mdenos@mesagaragedoors.com — www.mesagaragedoors.com Molly Maid of Irvine and Saddleback, and Temecula Valley Scott Sims 20984 Bake Parkway #102 Lake Forest, CA 92630 (949) 367-8000 x 2 scott.sims@mollymaid.com www.mollymaid.com/irvine-saddleback-valley/

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Supplier Contact Index — continued from page 61

National Credit Systems Gordon Marshall 1775 The Exchange SE Suite 300 Marietta, GA 30339 (800) 515-6858 gmarshall@nationalcreditsystems.com National Service Company Anel Burgin 845 N Commerce St Orange, CA 92867 (714) 633-1811 ab_national@yahoo.com — www.apartmentlaundry.com

See the Advertisers Index on Page 68 for the location of our ad.

Navion Insurance Associates, Inc Shawntae Stewart 23001 La Palma Avenue, Ste 120 Yorba Linda, CA 92887 (714) 202-4711 sstewart@navionins.com — www.navionins.com Newmeyer & Dillion, LLP Rondi Walsh 895 Dove Street, 5th Floor Newport Beach, CA 92660 (949) 854-7000 rondi.walsh@ndlf.com New York Life Kimberly Lucas 3711 Calle Casino San Clemente, CA 92673 (949) 244-5459 kalucas@ft.newyorklife.com

NFP Property & Casualty Eric R. Marrs, CIC, CRM, Vice President 1551 Tustin Avenue, Suite 500 Santa Ana, CA 92705 (714) 617-2446 eric.r.marrs@nfp.com — www.nfp.com Commercial, Personal & Health Insurance.

NPM Staffing an InterSolutions Company Laura Aliberti 2400 East Katella Ave., Suite 800 Anaheim, CA 92806 (949) 307-1595 laliberti@npmstaffing.com — www.npmstaffing.com OC Professional Maintenance Team Jennifer Barragan 1180 W. Ball Rd. #9134 Anaheim, CA 92812 (714) 583-8633 info@ocproteam.com

See the Advertisers Index on Page 68 for the location of our ad.

Oliver Mahon Asphalt Michelle Hogge 182 Wells Place Costa Mesa, CA 92627 (949) 548-6398 admin@olivermahon.com OMNIA Partners, Multifamily Housing Peter Braun 1941 South Grant Street Denver, Colorado 80210 (303)910-7636 peter.braun@omniapartners.com omniapartners.com/multifamilyhousing Opti-Fit Fitness Solutions Eric Konz PO Box 6716 Folsom, CA 95763 (888) 601-4350 ekonz@opti-fit.com — www.opti-fit.com Optimum Seismic, Inc. Ali Sahabi 5508 S. Santa Fe Ave. Vernon, CA 90058 (323) 605-0000 asahabi@optimumseismic.com — www.optimumseismic.com See the Advertisers Index on Page 68 for the location of our ad.

Orange County Property Management Eric Reichert 16742 Gothard Street, Suite 117 Huntington Beach, CA 92647 (714) 840-1700 eric@ocmgmt.com — orangecountypropertymanagement.com See the Advertisers Index on Page 68 for the location of our ad.

Orion DCP Inc. Yathrib Heredia 117 North Bewley Street Santa Ana, CA 92703 (949) 306-3995 Yheredia@Oriondcp.com Pacific Coast Commercial Pool Service Roger Klump 5282 Acacia Ave Garden Grove, CA 92845 (714) 351-1881 rdklump@gmail.com Patio Guys Joanna Solis 2907 Oak St Santa Ana, CA 92707 (800) 310-4897 commercial@patioguys.com Pearlx Phillip Forrester 1612 Cambridge Circle Charlottesville, VA 22903 (323) 863-8403 pf@pearlxinfra.com

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November 2023

PK Security, Inc. Steve Flamm P.O. Box 55597 Valencia, CA 91355 (800) 459-4068 stevef@fpksecurity.com Plumb It Right! Terry Gepford 2135 North Orange Olive Road Orange, CA 92865 (949) 275-2913 terrylgepford@gmail.com PODS For Business Chad Schutt 13284 Eagle Ridge Chino Hills, CA 91709 (310) 270-5127 cschutt@pods.com PRC Restoration Freddy Rodriguez 23839 Banning Blvd Carson, CA 90745 (562) 490-6900 info@prcrestoration.com — www.prcrestoration.com Precision Concrete Cutting Aaron Anderson 650 S Grand Ave #108 Santa Ana, CA 92705 (760) 448-0979 aaron@pcctriphazardremoval.com — www.safesidewalks.com Precision Environmental Mark Taylor 4350 Transport Street, Suite 109 Ventura, CA 93003 (805) 641-9333 mtaylor@precisionenv.com Prendiville Insurance Agency Angela Weiss 24661 Del Prado, Suite 3 Dana Point, CA 92629-2805 (949) 487-9696 angela@prendivilleagency.com ProActive Realty Investments Rita Aguila 1913 E. 17th Street, Suite 217 Santa Ana, CA 92705 (714) 541-3138 rita@proactiveri.com — www.proactiveri.com

Property Management Multifamily & Single Homes, Real Estate Sales.

Professional Towing LLC Alberto Castellanos 593 North Batavia Street Orange, CA 92868-1218 (714) 616-0290 dispatch@albertostowing.com Promaxima Strength & Conditioning Lesley Ward 5310 Ashbrook Drive Houston, TX 77081 (979) 946-6889 lward@promaxima.com — www.promaxima.com PWS Laundry / Alliance John Endahl 12020 Garfield Ave South Gate, CA 90280 (323) 721-8832 jendahl@pswlaundry.com — www.pwslaundrywest.com PyroComm Systems, Inc. Jake Tirabassi 15215 Alton Parkway, #200 Irvine, CA 92618 (949) 386-0798 jaket@itredrock.com

Supplier Contact Index — continued on page 64

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Supplier Contact Index —

Rey Insurance Services, Inc. Mike Rey 27130 Paseo Espada B523 San Juan Capistrano, CA (949) 487-9661 mike@reyinsuranceservices.com — www.reyinsuranceservices.com

continued from page 62

R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400 drhodes@rbdist.com — www.rbdist.com

See the Advertisers Index on Page 68 for the location of our ad.

Reliant Parking Solutions, LLC Kevin Wexler PO Box 13004 Carlsbad, CA 92013 (760) 494-0938 info@reliantparking.com Rentler Barton Strawn 200 Civic Center Drive, Suite 150 Sandy, UT 84070 (888) 222-1009 www.rentler.com/partner/aaoc — membership@rentler.com Rent. Laura Lemansky 950 East Paces Ferry Road NE, Suite 2600 Atlanta, GA 30326 (949) 943-5177 llemansky@rent.com - www.rent.com Repipe Specialists, Inc Daniel Johnston 245 East Olive Ave, 5th Floor Burbank, CA 91502 (703) 801-8269 daniel.johnston@repipespecialists.com Resident IQ Angela Mackey — angela.mackey@residentiq.com 2035 Lakeside Centre Way Suite 250 Knoxville, TN 379220 (949) 698-3662 sales@residentiq.com Restoration Management Company Michelle Lopez 25172 Arctic Ocean Dr., Suite 100 Lake Forest, CA 92630 (949) 274-6408 mlopez@rmc.com — www.rmc.com REVS (Refuel Electric Vehicle Solutions) David Aaronson 3753 Nottingham St Houston, TX 77005 (713) 927-1693 daaronson@refuelevs.com — www.refuelevs.com

See the Advertisers Index on Page 68 for the location of our ad.

Reynolds Realty Advisors Elizabeth Reynolds 3900 E Miraloma Ave, Suite H Anaheim CA, 92806 (866) 613-7772 Elizabeth@ReynoldsRealtyAdvisors.com www.ReynoldsRealtyAdvisors.com Roberts Management & Investments Ray Roberts 3532 Katella Ave, Suite 111 Los Alamitos, CA 90720 (562) 430-3588

See the Advertisers Index on Page 68 for the location of our ad.

Royal Roofing.com (RWS&P, Inc.) Steve Pinkus 6831 Suva St. Los Angeles, CA 90201 (562) 928-1200 steve@royalroofing.com — www.royalroofing.com

Specializing in flat/low slope roofs, comp. & wood shingle and tile roofs. Solar panel installation. See the Advertisers Index on Page 68 for the location of our ad.

S-Team Turn Overs Carlos Mercado 2030 East 4th Street Santa Ana, CA 92705 (310) 986-1522 cmercado@steamoc.com SafeRent Solutions Paula Durner 3001 Hackberry Rd, Irving, TX 75063 (419) 367-7615 paula.durner@parkhillholdings.com

We are the leading screening and risk management provider for the multifamily industry.

Satellite Management Company Paul Conzelman 1010 E Chestnut Ave Santa Ana, CA 92701 714) 558-2411 ext 124 pconzelman@satellitemanagement.com Schiff & Shelton Laurie Schiff 3700 Campus Drive, Suite 202 Newport Beach, CA 92660 (949) 417-2211 laurie@schiff-shelton.com Schluter Systems Mary Yocum 15 Nantucket Lane Aliso Viejo, CA 92656 (714) 329-0355 myocum@schluter.com Section 8 Management Timothy McDaniel 2008 West Carson Street Torrance, CA 90501 (424) 318-2096 housing@section8management.com Securitas Security Services USA Jacob King 27275 Miraflores Mission Viejo, CA 92692 (619) 559-3020 jacob.king@securitasinc.com

Signal of OC/SD Gilbert Holguin 2140 West Chapman Avenue Suite #250 Orange, CA 92868 (714) 715-2157 gholguin@teamsignal.com — https://www.teamsignal.com/ S M Painting Corp. Salvador Munguia 417 S. Associated Rd. #212 Brea, CA 92821 smpaintscheduling@gmail.com SmartFaucets Joanna Boey 7545 Irvine Center Drive Irvine, CA 92618 (626) 757-3663 info.smartfaucets@gmail.com Snappt Inc. Daniel Cooper 6100 Wilshire Boulevard Los Angeles, CA 90048 (714) 812-2340 dcooper@snappt.com — www.snappt.com South Coast Real Estate & Property Management 1927 Harbor Blvd., #370 Costa Mesa, CA 92627 (800) 541-1962 paul@southcoastrealestatebroker.com

See the Advertisers Index on Page 68 for the location of our ad.

Southern California Edison-Multi Family Program Mary Finn Parker 1515 Walnut Grove Ave Rosemead, CA 91770 (714) 307-5274 mary.finn@sce.com — www.sce.com Southern Cross Property Consultants Becky Millat 4055 Hancock St., Suite 100 San Diego, CA 92110 (619) 385-3757 becky@southerncrosspc.com Specialty AC Heat Wendell Grant 4650 Arrow Highway Ste C6 Montclair, CA 91763 (909) 982-7999 alexd.specialty@gmail.com Spicer Mechanical Chad Hegreberg 1210 N. Jefferson #K, Anaheim, CA 92807 (714) 279-9100 chadh@spicermechanical.com — www.spicermechanical.com Strategic Sanitation Services Eric Lenning 25801 Obrero Drive #11 Mission Viejo, CA 92691 (877) 271-7909 ericl@wasteoptimize.com Streamline Repipe and Plumbing Inc. Israel De La Torre 9555 Heiner Street Bellflower, CA 90706 (855) 737-4737 streamlinerepipex@gmail.com Surface Experts of South Irvine Heath White 25 Grandbriar Aliso Viejo, CA 92656 (949) 471-0408 hwhite@surfaceexperts.com SVN / Vanguard — Cameron Irons Cameron Irons 120 W. 5th Street #210 Santa Ana, CA 92701 (714) 446-0600 cirons@svn.com — www.svnvanguard.com See the Advertisers Index on Page 68 for the location of our ad.

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November 2023

TAG / AMS, Inc. Rick Denver 10572 Chestnut Street Los Alamitos, CA 90720 (562) 280-0177 rickdenver@tagams.com TASORO Annie Bing 14107 Brighton Ave Gardena, CA 90249 (714) 925-0598 ab@tasoroproducts.com — https://tasoroproducts.com/ The Door & Window Company Elsa Pizana 1529 W. Alton Avenue Santa Ana, CA 92704 (714) 754-4085 elsa@thedoorandwindow.com TheGuarantors Alexandra Nazaire 1 World Trade Center New York, NY 10007 (212) 266-0020 associations@theguarantors.com — success@theguarantors.com The Liberty Group Carrie Floyd 11801 Pierce Street, Suite 200 Riverside, CA 92505 (951) 744-0057 carrief@thelibertygroup.com — www.thelibertygroup.com The Management Works Chip Robinson 1303 Avocado Ave #260 Newport Beach, CA 92660 (949) 644-2063 www.mgtworks.com We provide apartment property management in Southern California.

The Mogharebi Group Brett Bayless 28 Crestview Drive Rancho Santa Margarita, CA 92688 (949) 887-2465 Brett.bayless@mogharebi.com Titanium Restoration Services Company Victor Martinez P.O. Box 4584 Anaheim, CA 92801 (714) 290-5875 titaniumrestoration@gmail.com TO’ and MO’ Towing Robert Heer 518 N. Poinsettia Ave. Santa Ana, CA 92701 (714) 543-0879 rchjr@pacbell.net Towing company with 4 locations in Orange County.

Torrey Pines Bank Patrick Davern 600 Anton Boulevard Costa Mesa, California 92626 (213) 362-5288 pdavern@torreypinesbank.com Total Rooter & Plumbing 7201 Garden Grove Boulevard, Suite D, Garden Grove, CA 92841 (714) 715-3315 totalbfrp@gmail.com

Water Heaters Only Inc. Yana Carpenter 970 E. Main Street #200 Grass Valley, CA 95945 (800)833-4570 laoffice@waterheatersonly.com — www.waterheatersonly.com Wesierski & Zurek LLP, Lawyers Thomas B Cummings Esq. 1 Corporate Park Dr, Fl 2 Irvine, CA 92606 (949) 975-1000 tcummings@wzllp.com — www.wzllp.com

See the Advertisers Index on Page 68 for the location of our ad.

Urban Surfaces Brandon Cutler 2380 Railroad Street, Building 101 Corona, CA 92878 (951) 223-4645 brandon.c@urbansurfaces.com — www.urbansurfaces.com USGI — Upland Group William Estela 2390 E. Orangewood Avenue #520 Anaheim, CA 92806 (855) 787-5263 westela@usg.org — www.usg.org Valet Living Briana Sellers 100 South Ashley Drive, Suite 700 Tampa, FL 33602 (813) 248-1327 briana.sellers@valetliving.com — www.valetliving.com Vesync Chao Wang 1065 N. Pacificenter Dr, Suite 410 Anaheim, CA 92806 (714) 479-2050 danica.chin@vesync.com WASH Multi Family Laundry Systems Tracy McMahon 100 N. Sepulveda Blvd., 12th Floor El Segundo, CA 90245 (800) 421-6897 Ext: 1625

Defense of Landlord/Tenant, Premises Liability and Employment Matters.

Coin-operated laundry equipment. See the Advertisers Index on Page 68 for the location of our ad.

Water Heater Man, Inc. Jim Green 570 W. Freedom Ave. Orange, CA 92865 (714) 282-7098 tommyg@waterheatermaninc.com

Water Heater/boiler service and installation.

Water Heater Warehouse Chris Flores 1114 East Truslow Avenue Fullerton, CA 92831 (714) 244-8562 chris@whwllc.com — https://thewaterheaterwarehouse.com/

West Coast Drywall & Paint Aaron Fernandez 1610 W. Linden Avenue Riverside, CA 92507 (951) 778-3592 aaron.fernandez@wcdp.com Western State Design, Inc. Sheri Tam 2331 Tripaldi Way Hayward, CA 94545-5022 (510) 931-7099 stam@westernstatedesign.com WICR Waterproofing & Decking 901 E. Taquitz Canyon Way, Suite A105 Palm Springs, CA 92262 (888) 388-9427 sean@wicr.net Yardi Systems Inc. 430 S. Fairview Avenue Goleta, CA 93117-3124 (805) 699-2040 kelly.krier@yardi.com Ygrene Energy Fund Emily Ramey 2100 South McDowell Blvd. Petaluma, CA 94954 (415) 261-7578 emily.ramey@ygrene.com Zebra Construction Inc. Michelle Durey - michelle@zebraconstruct.com 2523 S Robertson Blvd Los Angeles, CA 90034 (310) 890-3989 info@zebraconstruct.com Zillow Rentals Paige Gamboa 1301 2nd Ave, Floor 31 Seattle, WA 98101 (206) 757-4830 rentalsevents@zillowgroup.com — http://www.zillow.com Zumper 49 Geary St. San Francisco, CA 94108 714) 262-4213 darcy@zumper.com

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