May 2022 Apartment News Magazine by Apartment Association of Orange County

Apartment News Proudly Serving the Rental-Housing Industry Since 1961

VOL. LXII • May 2022

Get Ready to Comply with SB 721— California’s Balcony & Deck Inspection Law See Page 42

In This Issue A Market Perspective for Evaluating Options...............................................16 Your National Apartment Association Membership.....................................18 Renovations and Retrofits Improve Apartment Buildings.............................20 April General Membership Meeting Recap...................................................22 Biden Budget Proposal Calls for Harmful Multifamily Tax Pay-Fors..............28 AAOC Riverside Multifamily Mingle Recap...................................................34

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Apartment News Proudly Serving the Rental-Housing Industry Since 1961

VOL. LXII • May 2022

Contents AAOC Education & Events 5 Certified Rental Housing Provider Education Program 13 MultiFamily Mingle 35 Accommodating Assistance Animals in Your Rental Community 39 Resident Screening & Rental Marketing Webinar 41 Passing the Torch Webinar 42 California’s Balcony & Deck Inspection Law Webinar

Departments 4 President’s Message — Beyond Proud 6 Sacramento Report — A Little Less Rent, and A Lot More Possession 10 Orange County Legislative Watch — June Primaries, and Local Realities 14 Dear Maintenance Men 44 The Benefits of AAOC Membership

68 NAA Apartmentalize

45 Welcome New Members

Features

47 Product & Service Council’s Service Provider Directory

16 A Market Perspective for Evaluating Options By Sonya Loera

18 Your National Apartment Association Membership 20 Renovations and Retrofits Improve Apartment Buildings By Ali Sahabi

46 PSC Corner — Navion Insurance Associates / Snappt 51 Product & Service Council’s Contact Index 64 Advertisers’ Index — Category 66 Advertisers’ Index — Alphabetical

22 April General Membership Meeting Recap 28 Biden Budget Proposal Calls for Harmful Multifamily Tax Pay-Fors 34 AAOC Riverside Multifamily Mingle Recap

Apartment News is the official publication of the Apartment Association of Orange County. Apartment News (ISSN 0747-3435) is published monthly for the apartment-house industry. It is published at 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701; (714) 245-9500. Subscription rate for nonmembers is $25 per year. Copyright 2020 by Orange County Multi-Housing Service Corporation. All rights reserved.

Postmaster: Send address change to: 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701. Second-class postage paid at Garden Grove, California.

May 2022

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CALENDAR OF EVENTS

The Resources You Want — The Representation You Need — Since 1961

M AY

Published by the Orange County Multi-Housing Service Corporation, a subsidiary of the Apartment Association of Orange County.

4 - Trade Show & Conference Exhibitor Load-In

525 Cabrillo Park Drive, Suite 125 Santa Ana, CA 92701 (714) 245-9500 • Fax (714) 245-9505 • www.aaoc.com

5 - Trade Show & Conference Fiesta

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Executive Director – David J. Cordero Editor in Chief – David J. Cordero Advertising & Media Sales Director – Debbie M. DiBernardo Design & Production – Dave Moeller/Graphic Angles Printing – Sundance Press

The contents of the Orange County Apartment News may not be reproduced without written permission. The opinions expressed in any article in the Orange County Apartment News are those of the author and do not necessarily reflect the viewpoint of the Apartment Association of Orange County or Apartment News. This publication is designed to provide accurate and authoritative information in regard to the subject manner covered. It is provided with the understanding that the publisher is not engaged in rendering legal, accounting or other professional service. If legal service or other expert assistance is required, the services of a competent person should be sought. Publisher disclaims any liability for published articles, typographical errors, production errors or the accuracy of information provided herein. While Orange County Apartment News makes efforts to ensure the accuracy of information provided herein, publication of advertisements does not constitute any endorsement or recommendation, expressed or implied, of the advertiser or any products or services offered. We reserve the right to reject any advertising or editorial copy. NOTE: Unless stated otherwise permission to reprint magazine articles is granted on the condition that full credits are given to the author or to other sources and to Apartment News.

MISSION STATEMENT

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Frank Alvarez Rick Roshan Randy Combs John Tomlinson Laurel Dial Marie Kaplan Craig Kirkpatrick John Tomlinson

Directors n n n

Julia Araiza Denise Arredondo Alan Dauger

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Stephen C. Duringer Tim Gorman Nathan Poth

Directors Emeriti n n n n

Ronald Berg Vicki Binford David A. Cossaboom Nicholas Dunlap

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Tuesday, 6 pm, Online

11 - Intellirent Tenant Screening

Wednesday, 10 am, Online, See Page 39

11 - Passing the Torch: Succession Planning Workshop Wednesday, 6:30 pm, Online, See Page 41

18 - AB 721 Balcony & Deck Inspection Law Wednesday, 1–2 pm, Online, See Page 42

19 - Pet Screening Webinar

Thursday, 11 am, Online, See Page 35

30 - Memorial Day

Monday, Office Closed

JUNE 1 - CRHP Summer #1

Wednesday, 6–9 pm, Online, See Page 5

2 - OC Multifamily Mingle

Thursday, 5:30–7:30 pm, Brewery X, Anaheim, See Page 13

8 - CRHP Summer #2

Wednesday, 6–9 pm, Online, See Page 5

14 - Board of Directors Meeting Tuesday, 6 pm, Online

15 - CRHP Summer #3

Wednesday, 6–9 pm, Online, See Page 5

21 - General Membership Meeting Tuesday, 7–9 pm, Online

22 - NAA Apartmentalize

Wednesday, Diego, CA, See Page 68

22 - CRHP Summer #4

Wednesday, 6–9 pm, Online, See Page 5

23 - NAA Apartmentalize 24 - NAA Apartmentalize

Friday, San Diego, CA, See Page 68

29 - CRHP Summer #5

Wednesday, 6–9 pm, Online, See Page 5

4 - Independence Day

Officers n

Thursday, 3–5 pm, OC Fair & Event Center

10 - Board of Directors Meeting

J U LY

BOARD OF DIRECTORS President First Vice President Second Vice President Vice President Legislative Council Treasurer Secretary Sergeant at Arms Immediate Past President

Thursday, 9 am–3 pm, OC Fair & Event Center

Thursday, San Diego, CA, See Page 68

To promote, protect and enhance the rental housing industry by providing programs and services that enable our members to operate successfully, and by supporting our members’ interests legislatively in order to preserve private property rights.

Wednesday, 12–5 pm, OC Fair & Event Center

5 - Trade Show & Conference

William R. Gorman Jerry L’Ecuyer Nick Lieberman Ray Maggi

Monday, Office Closed

6 - CRHP Summer #6

Wednesday, 6–9 pm, Online, See Page 5

11 - Earthquake Vulnerability & Retrofitting 101 Monday, 1–2 pm, Online

12 - Board of Directors Meeting Tuesday, 6 pm, Online

13 - CRHP Summer #7

Wednesday, 6–9 pm, Online, See Page 5

14 - Sexual Harassment Prevention Certification Thursday, 9–11 am, Online

16 - Angels Game, Tailgate & Fireworks Saturday, 3–10 pm, Angel Stadium

20 - CRHP Summer #8

Wednesday, 6–9 pm, Online, See Page 5

25 - Welcome Home OC

Monday, 10–11:30 am, Online

27 - CRHP Summer #9

Wednesday, 6–9 pm, Online, See Page 5

28 - Lunchtime Learning

Thursday, 12–1 pm, Online

May 2022

www.aaoc.com

Apartment News

PRESIDENT’S MESSAGE B y F rank A lvarez P resident

Beyond Proud

he Apartment Association of Orange County (AAOC) has a long and distinguished history serving apartment owners and operators, managers, suppliers, and other rentalhousing industry professionals. It has established itself as a leading force among apartment associations at the local, state, and national levels, and it has done much during its 61-year history to provide its members with an array of valuable services and resources. I am truly proud to be a member of our fine AAOC, and of all that it does for its members and the rental-housing industry. The AAOC fights to protect and advance your interests as rental-housing providers and industry suppliers, as well as to help you grow professionally through its education programming, legislative advocacy, membership meetings, networking and business development events, operational guidance, and more. We are fortunate to have an out-

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standing board of directors to guide our association, active committees to generate ideas and new approaches to ensure the needs of our members continue to be met, and a dedicated professional staff to take all the ideas and direction it receives and then implement it — in addition to so much more. There is no doubt in my mind that our association’s leadership, our members’ dedication, our partners’ support, and our staff ’s diligent service have all contributed significantly to the betterment of our rental-housing industry over the years. I am also proud to be a member of our AAOC because there are so many individuals who haven’t necessarily served in a leadership or committee role, but who have dedicated themselves to giving back to their fellow members in other ways and investing in the next generation of rental-housing industry professionals. This is seen most often with members who have found success and then come back to teach classes for AAOC, imparting their knowledge and experience, and helping to ensure the next generation is also positioned for success of their own. I have been a member of the Apartment Association of Orange County for more than 20 years, and there is no doubt in my mind that my involvement as both a member and volunteer has contributed to my professional success, including my development as a leader in our industry. As your president, I am honored to continue serving you and our association, as well as the

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May 2022

greater rental housing industry. To our board and committee members who volunteer their time in service to their fellow members, and to the betterment of our association and the rental housing industry — I thank you. To our professional staff who work tirelessly to provide our members with excellent service, including state and local government advocacy, operational guidance, developing and implementing outstanding education programs, as well as organizing and presenting other association events, meetings, classes, and more — I thank you. To our members who have volunteered their time, talents, and resources over the years, whether as educational instructors, political activists or donors, or in some other form of service to their fellow members and our association — I thank you. The success of our association and our industry is not guaranteed, but our members who get involved, serve, contribute, and give back wherever they can help to keep our AAOC strong, relevant, effective, and focused on the future. Every member contribution matters, and your involvement can and will meaningfully impact our association and help move us forward in meaningful ways. If you have not yet done so, maybe now is the time to consider taking your next step as an AAOC member. Call the AAOC office at 714.245.9500 and see what opportunities and needs exist.

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Apartment News

SACRAMENTO REPORT B y R on K ingston

A Little Less Rent, and A Lot More Possession

ssembly Bill 2179 (Grayson) was introduced as a “spot bill” on February 15, 2022. Spot bills are simply considered “placeholder bills.” Generally speaking, they are to be amended later in the legislative session and, once amended, are quite substantive. This bill really lived up to what everyone expected in the landlord and tenant arena. On March 24, 2022, the auther gutted all of the language that was in the bill, as introduced, and replaced it with meaningful and

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impactful new language extending the COVID-19 Tenancy Act by: 1. Extending through June 30, 2022 the statewide procedural protections against eviction based on the nonpayment of rent that accumulated between March 1, 2020 and March 31, 2022, as long the tenant applied by March 31, 2022 for emergency rental assistance. 2. Mandating another form (or notice) that landlords must provide to

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May 2022

tenants after March 31, 2022 and before July 1, 2022, prior to seeking a court order for eviction based on nonpayment of rent. 3. Extends the statewide preemption of local government laws: a. Local ordinances adopted before August 19, 2020 in response to COVID-19 pandemic, to provide protection against eviction for the nonpayment of rent, were grandfathered in.

b. City and county ordinances are preempted from applying new or additional tenant protections against eviction for nonpayment of rent that accrued on or before March 31, 2022. C. For rent that accrues on and after April 1, 2022, local governments are free to establish addition protections. The bill continues to use the remaining $5.2 billion in federal Emergency Rental Assistance Program (known as ERAP) funding. The state administration claims that it will commit all funds on or before June 30, 2022. This, in our judgment, is highly unlikely.

be available to you, visit lawhelpca.org. Additionally, if a lessor served a lessee with a Notice demanding payment of rent that came due during the Recovery Time Period, the Notice required specific language be included. Because the Bill has modified applicable dates, lessors are now required to use the same language in its Notice if served before April 1, 2022. If rent became due during the same time period, and its Notice is served on

or after April 1, 2022, and before July 1, 2022, it shall include the following text: Notice From The State Of California: If you completed an application for government rental assistance on or before March 31, 2022, you may have protections against eviction. For information about legal resources that may be available to you, visit lawhelpca.org. It is extremely important to use the Sacramento — continued on page 8

The Bill

Notices: If a lessor served a lessee with a Notice demanding payment of rent that came due during the Transition Time Period, the Notice required specific language if it was served on or after October 1, 2021. The Bill has added an ending date pertaining to this particular Notice, and its specific language. Lessors are now required to use this Notice with its specific language if served on April 1, 2022 through June 30, 2022. If rent became due during the same time period, and its Notice is served on or after April 1, 2022, and before July 1, 2022, the Notice shall include the following text in at least 12-point type: Notice From The State Of California: If: (1) Before October 1, 2021, you paid your landlord at least 25 percent of any rent you missed between September 1, 2020, and September 30, 2021, and you signed and returned on time any and all declarations of COVID-19 related financial distress that your landlord gave to you, or (2) You completed an application for government rental assistance on or before March 31, 2022, you may have protections against eviction. For information about legal resources that may May 2022

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Apartment News

Sacramento — continued from 7 correct notice to tenants. Our associstion is pleased to provide that notice for members use. Preemption: The COVID-19 Tenancy Act previously placed a state preemption on local governments that prohibited the implementation of any NEW local government ordinance that conflicts with the Act. Previous law stated that the prohibition would occur between August 19, 2020 and March 31, 2022; however, The BILL extended the prohibition date to June 30, 2022 in order to continue providing tenant protections against eviction for non-payment of COVID-19 rental debt. Litigation: Previous law prohibited the court from issuing a summons and complaint in an unlawful detainer action unless the lessor filed particular documents and statements, if the action was filed on or after October 1, 2021, and before March 31, 2022; however, the Bill extends that time frame to before July 1, 2022. The Bill also requires an additional statement to be filed with the court, if the action is filed on or after October 1, 2021, and before July 1, 2022; which is as follows: A statement, under penalty of perjury, that a determination is not pending on an application, filed prior to April 1, 2022, for government rental assistance to cover any part of the rental debt demanded from the defendants in the case. As it pertains to a judgment or default judgment in favor of the lessor, existing law required the lessor to provide evidence that an application for rental assistance was made to the pertinent governmental rental assistance program, and that the application had been denied based on certain criteria. While this remains true, the Bill keeps those requirements for actions filed before April 1, 2022. In actions filed on or after April 1,

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2022, and before July 1, 2022, a judgment or default judgment shall not be issued in favor of the lessor unless the lessor provides evidence that an application for rental assistance was made to the pertinent governmental rental assistance program; the application was denied based on a lack of eligibility, lack of funding, or the application remained incomplete due to tenant’s failure to properly complete the portion of the application; and a determination is not pending on the application, filed prior to April 1, 2022, to cover all or any part of the rent debt demanded. Compensation: Previous law prohibited any provision of any ordinance, resolution, regulation, or administrative action adopted by a local government that was in effect on August 19, 2020, that included language pertaining to COVID-19 rental debt repayment and when it was due. The Bill has also extended the effective dates for when a provision (mentioned above) adopted by a local government may be effective. Essentially, a lessee may now be expected to begin repayment as of August 1, 2022; however, the provision may not permit a lessee to extend repayment beyond August 31, 2023. Furthermore, a lessor must be compensated for all of the unpaid COVID19 rental debt incurred on or after October 1, 2021, and before April 1, 2022. The Bill only cleaned up the language here, permitting recovery for the entire month of March, as opposed to excluding March 31st.

The Hearing

Tenant testimony proved to violently oppose the Bill based on the PREEMPTION, seemingly because tenants have figured out that they are now in control of local governments. The Bill prohibits local governments to adopt more restrictive evictions requirements, which would permit tenants to remain in possession without having to pay rent whenever a subsequent COVID outbreak occurs, which

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May 2022

means for the unforeseeable future.

Conclusion

The Bill’s added language and continued extensions maintain an unequitable burdern for lessors to bear while lessees benefit from their contractual rights pursuant to a rental agreement that lessees voluntarily entered into. Clearly, thousands of tenants that are not adversely affected by the pandemic took advantage of the new law by not paying rent during the past 27 months. Clearly, thousands of tenants cannot qualify for rental assistance because they earn too much money, yet the legislature and local governments protect those tenants in the same manner of tenants that were adversely affected by COVID-19 and who do financially qualify for rental assistance. The Bill also fails to address the “elephant in the room,” which is fact that all a lessee is required to do is simply sign and date a state prepared declaration form that the tenant claims they have been adversely affected by COVID-19 impact that ostensibly prevents them from paying rent, without an iota of evidence proving the inability to oblige their contractual obligation, while at the same time remaining in possession. It is noteworthy that there is no other legal construct that has such a low hurdle for a debtor. It every other situation, debtors must show they cannot meet their financial obligations. …And this is exactly what lessees want — to remain in possession, free of charge…But what happens when a lessee can’t remain in possession for free using COVID-19 impact as a viable excuse to do so? The COVID-19 Tenancy Act makes collecting COVID-19 Rental Debt from a tenant who has accrued rental debt, but is no longer in possession, extremely difficult. It is clear now that the COVID-19 Tenancy Act is no longer conducive for lessors or lessees because continued extensions are met with opposition. Sacramento — continued on page 12

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ORANGE COUNTY LEGISLATIVE WATCH B y C hip A hlswede

June Primaries, and Local Realities

usinesses — and especially multifamily housing businesses — in California find themselves within the constantly increasing reach of “Big Brother.” Long gone are the days of California’s “Gold Rush” for most businesses that feel more like they are getting “Punk’d” with each legislative session. With a constant stream of “Catfish” candidates that make Sacramento one big season of “Survivor,” it’s hard not to feel “Alone.” Sadly, today’s legislative realities feel more like a reality TV show, than they do actual reality. Elections are our opportunity to affect that. There are two key elections this year in which we will have an opportunity to make that change — our June 7th Primary election, and our November 8th General Election. While we will have the opportunity to vote for governor and the other State Constitutional officers, as well as our State Senators and Assembly members, our real chance to make a difference is going to be at the local level. With a little help, we can feel a little less “Naked and Afraid.” So, let’s look first at our County Supervisor Races, a.k.a. “Keeping Up with the Kardashians.”

Riverside County — “Running Wild”

The Riverside County Board of Supervisors recently had a number of very contentious votes related primarily to the governance of the county, that appear to reflect a clear and growing

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partisan divide among the board members. Normally, in an election like this — with three seats up for election — changing the partisan divide can be a strong driver for a number of organizations. However, only one of these races is contested. Do you have any thoughts on who supports the multifamily Industry best?

General Election.

Orange County — “Deadliest Catch”

Districts Two & Four — “Dual Survival”

Incumbents Karen Spiegel (District Two), and former Assemblymember and appointed Supervisor Manuel “Manny” Perez (District Four) drew no opponents for this year’s election, so…congratulations supervisors! Both will return for their second terms on the board.

After considering a number of redistricting proposals, the Orange County Board of Supervisors settled on one that basically jumbles everything up. We will have a newly drawn second district that opens up a race with many candidates from around the county seat of Santa Ana. The fourth district in the north of Orange County brings into further alignment several major cities — Fullerton, Buena Park, and Brea. Down south, however, the fifth district pits several major community leaders against one another, which will make the June election very interesting.

District Five — “Summer House”

District Two — “Making the Cut”

This election will get interesting, and will most likely jump over from the summer to a runoff in the fall. Supervisor Jeff Hewitt is also running for re-election. However, in the Fifth District, he will have three challengers, including Riverside Mayor Yxstian Gutierrez and Beaumont Mayor Lloyd White. They are joined by Democratic candidate and attorney Deni Mazingo, out of Hemet, who previously ran in 2018 and 2020 for the 42nd Assembly District. With so many seasoned candidates in this race, the Primary Election in June will almost certainly lead to a runoff in November. If no candidate is able to secure 50% + 1 of the vote, the top two vote getters will face off in the

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May 2022

In what will likely be one of the most challenging elections this June, a crowded field of five candidates are running to represent Orange County’s Second Supervisorial District. Orange City Councilmember Jon Dumitru, a longtime supporter of small business, property rights, and the rental-housing industry has already received the support of AAOC’s Political Action Committee. Meanwhile, Santa Ana Mayor Vicente Sarmiento, one of the city’s rent control and just cause eviction architects, is also running for the seat along with former Santa Ana city councilmembers Cecilia Iglesias and Juan Villegas. Rounding out the field is Garden Grove City Watch — continued on page 12

May 2022

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Watch — continued from 10

District Four — “Iron Chef”

Councilmember Kim Nguyen, who is also are seeking to represent the district which extends into Garden Grove, Tustin, Orange and Anaheim. This race will undoubtedly end up as a run-off election as it is unlikely that any one candidate will receive a majority of the vote in June. The political calculus comes in as to who can make the runoff. Looking at the traditional electorate break down, the vote is going to be split up any number of ways between party, city, demographic, and support bases — none of which line up with any one particular bend — except one. The public safety unions, development and business communities, and housing industry are rallying against Mayor Sarmiento. Some would say that makes Mayor Sarmiento the likely top target, and it isn’t out of the realm of possibility that with Santa Ana being split among three candidates, his supporters won’t be enough to get him into the runoff.

Sacramento — continued from 8 We cannot assure you how long the legislature and local governments intend to continue inserting its unrealistic expectations as viewed respectively, by both the lessor and lessee, as it pertains to rental debt accrued for over two years. As tenant protest continues to increase, the Act’s unintended consequence very well could be that tenants who meet the minimum requirement

Incumbent Supervisor Doug Chaffee is running for re-election, but he will face stiff competition from Buena Park Mayor Sunny Park and Brea City Councilmember Steven Vargas. The Democratic supervisor has a history of pro-housing votes, and Councilmember Vargas — the lone Republican in the race — has also been welcoming and supportive of the multifamily Industry for some time. Mayor Park, while more politically progressive, has also been open to working with the rental-housing industry.

District Five — “Cutthroat Kitchen”

If you’re looking for a battle among experienced and long-entrenched politicians, look no further than the race for the fifth supervisorial district. Supervisor Lisa Bartlett is termed out, and the fifth district has been redrawn to now include incumbent supervisor and former Costa Mesa Mayor Katrina Foley. A progressive political presence on the board and in Orange County payback during the Protected Time Period then wait until the protection period ends, then break the lease and find another dwelling unit to rent, thereby avoiding the minimum repayment being sent to collections for the accrued amount, and avoiding the negative credit report impact. We can assure you that all of the federal stimulus money that was supposed to have been paid by August 31, 2021 (this is not a typo) will not be fully

politics, Foley faces formidable opposition from State Senator Pat Bates, former State Assemblymember and Board of Equalization member Diane Harkey, and Newport Beach Mayor Kevin Muldoon. Bates, Harkey and Muldoon — all Republicans — have all been longtime supporters of the multifamily housing industry, and Foley has been a strong advocate for affordable housing and solutions to Orange County’s homelessness crisis. Regardless of who wins, AAOC will be able to find common ground and work with the victor in the coming four-year term.

Conclusion

High-stakes elections may feel like an episode of “Fear Factor” — but when our rental-housing industry comes together to support the best candidates and those candidates start to gain traction, it can really start feeling more like an “Amazing Race.”

dispursed by June 30, 2022. We can also assure you tenants want local government to take the reins in this field. Tenants do not want the legislature to override local control. Tenants do not want to pay for past due rent. Multiple tenant rights demonstrations that demand “cancel rent” has taken on a whole new meaning. Rent has been cancelled for those that did receive ERAP money. Rent has been cancelled in the eyes of local governments because they have adopted ordinances that do not permit eviction due to nonpayment of rent indefinently. We should be planning on another eviction extension based on the facts, or should I say, the “science.” Ron Kingston is President of California Strategic Advisors and Legislative Advocate for the Apartment Association of Orange County. For questions regarding this article, please call AAOC at (714) 245-9500.

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DEAR MAINTENANCE MEN

B y J erry L’E cuyer & F rank A lvarez

Dear Maintenance Men:

My units have hardwood floors. What is the best way to clean them after a tenant moves out? Davis

Dear Davis:

As you might guess, water is the enemy of hardwood floors. Water can damage wood floors and may cause staining, cupping, expansion, and separation. Certain cleaning items to avoid are wet mops, ammonia, and floor cleaning products not meant for wood floors. It is important to determine which clear finish was used on your wood floors as a protective coating. For example, penetrating oils, lacquer, polyurethane, etc. Each finish will dictate a specific solvent or cleaning product. Most wood floors can be cleaned and maintained by first vacuuming dirt and debris from the floor and finishing with a soft natural brush or broom, remove dust and residual dirt. If the floor needs deeper cleaning, determine the finish used on

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your floor and visit a wood floor dealer or home center that sells wood flooring. They will carry cleaning products for wood floors and can help you determine a proper cleaning procedure.

Dear Maintenance Men:

The angle stop valves under the kitchen sink are very hard to close. I attempted to replace the valves but could not remove the brass collar around the copper pipe. The new angle stop valves do not thread up and the old nut is trapped behind the collar. What can I do? Also, how often should I routinely replace my under-sink water flex lines? Fredric

Dear Fredric:

On the first question, it is always best to remove the old collar. That is easier said than done. You cannot pull off the collar with your fingers; it is too tight. Pliers will damage your soft copper pipe and cutting the line behind the

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May 2022

collar is OK if you have enough pipe to spare. But, in most cases, the space is limited and cutting the line won’t work. The hardware or plumbing store sells a compression sleeve puller ($20.00 or less) designed for this job and it will not damage your pipe. You can now install your new angle stop valve. An alternative once you remove the collar is to solder a male or female ½” fitting to the end of the copper pipe. Install a male or female angle stop valve and never again deal with a stubborn brass collar. If you ever need to replace the valve, just twist it off and install a new one. We also recommend that you install “quarter-turn ball valves” when replacing the old angle stop valves. The ball valves are less susceptible to sticking in the open position after many years of use. On your second question about replacing under sink water lines, if any of your lines are the white plastic lines, replace them immediately; they are a

flood waiting to happen. We like using the stainless-steel braided flex lines. They last a long time, and don’t seem as susceptible to fatigue or abuse. A way to spot a bad flex line before they leak or burst is to look for telltale signs of rust, calcium build-up, loose or broken braids, tight kinks, brown spots, or they just look bad. If you are replacing angle stop valves, install new water lines at the same time.

Dear Maintenance Men:

I just installed a new garbage disposal and now my dishwasher won’t drain. I hooked everything back up the same as before. What did I do wrong? Brian

plastic line. Undo the hose clamp at the disposal end of the line and temporally remove it. Now take a big, long, flat screwdriver and insert it into the garbage disposal nipple where you just removed the rubber drain line. The screwdriver will stop about two inches in and hit the drain knockout. Use a hammer and gently hit the screwdriver until the knockout breaks open. Remember to retrieve the knockout from inside the garbage disposal. Now, reassemble the dishwasher drain line to

the garbage disposal, tighten the hose clamp and run your dishwasher through one cycle. Check for leaks and proper operation of the dishwasher. Everything should work just fine. WE NEED Maintenance Questions!!! If you would like to see your maintenance question in the “Dear Maintenance Men” column, please email your questions to DearMaintenanceMen@gmail.com.

Dear Brian:

This mistake is surprisingly common. Luckily, it has a simple and cheap solution. Look under the sink and find where the dishwasher’s drain line hooks up to the garbage disposal. It is typically a three-quarter inch rubber or

If you need maintenance work or a consultation for your building or project, please contact Buffalo Maintenance, Inc. to schedule an appointment. We are available throughout Southern California and can be reached at 714-956-8371. For more information, visit www.BuffaloMaintenance.com Frank Alvarez is a licensed contractor and the Operations Director and Co-Owner of Buffalo Maintenance, Inc. He has been involved with apartment maintenance and construction for more than 30 years and frequently serves as a guest lecturer and educational instructor. Frank also serves as president of the Apartment Association of Orange County (AAOC) and chair of the AAOC Education Committee. Frank can be reached at (714) 956-8371 or Frankie@ BuffaloMaintenance.com. Jerry L’Ecuyer is a real estate broker and a Director Emeritus of the Apartment Association of Orange County. He is a past president and longtime board member of the association, in addition to having served as chair of its Education Committee. Jerry has been involved with apartments as a professional since 1988.

May 2022

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A Market Perspective for Evaluating Options

e have all watched or at least heard about the explosive housing market. Demand has far outstripped supply and prices have skyrocketed. Can the same be said for apartments? In Orange County, although the vacancy rate remains very low, rent control and other restrictions have limited how quickly rents have been able to increase. What has been the impact of AB 1482 and other ordinances on multi-family sales and prices? Last year, I wrote a “Mid-Year Market Check-In” article that ran in the July 2021 issue of Apartment News magazine. Using Multiple Listing Service (MLS) data, I took periodic snapshots of four-unit property sales in Orange County. This information provided some interesting insights as we started to return to a degree of normalcy. At that time, there was a sharp increase in listings as well as in cancelled and expired contracts. While demand remained steady, buyers were cautious about what they were willing to pay as evidenced by the fact that nearly 90 percent of the listings were being offered and sold for less than originally priced. That said, between the first and second quarters of 2021, prices were trending upwards. So, what has happened over the last nine months? As of March 31, 2022, there were only 24 active listings as compared to 35 on June 30 of the previous year. However, the six-month rolling average

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for the number of properties sold remains the same, demonstrating that there is still a strong demand. Prices have also continued rising, but the pace has begun to lessen. Between the fourth quarter of 2021 and the first quarter of 2022, the average sales price increased by six percent, which is slightly slower than the seven percent increase noted for the first two quarters of 2021. The reality is that buyers are still cautious and now there is the double whammy of not only rent control restrictions, but also rising interest rates. Concern over inflation, which as of February 2022 was at an annualized rate of 7.9 percent, the highest since January of 1982, led the Federal Reserve Board to initiate a quarter of a percentage point rate hike in mid-March. With the unemployment rate near a record low and the surge in global commodity prices expected to persist, all the signals are set for continued hikes in May and June. Traditionally, real estate has been one of the best hedges against inflation and the demand for rental housing is not apt to disappear any time soon. But more and more buyers are no longer counting on just appreciation. They are looking at cash flow and want to know that the property they purchase can actually produce an income. Equally, if not more importantly, is the issue of deferred maintenance and/ or upcoming major expenses. These are important considerations that have an

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May 2022

BY SONYA LOERA

impact on prices and sales. First and foremost are the costs involved. Lumber prices have tripled and nearly every construction-related item has seen a more than substantial increase. Not only do buyers have to factor in the actual costs; with rising interest rates, taking on added debt means even higher dollar expenditures. Adding to the challenges are limited supplies and delivery delays. Who would have ever imagined that they could not walk into a paint store and immediately get the exact color of paint desired? Further causing scheduling havoc are three-to-six-month delays in obtaining appliances, certain appliance parts, cabinetry and, even, some types of doors and windows. Finding reliable and qualified contractors creates another obstacle. The remodeling craze that began with the pandemic has yet to slow down and the demand for experienced workers far exceeds the available labor pool. No prospective income property purchaser wants to deal with added costs or with delays that mean extra days of apartments sitting vacant and not producing any income. As an owner, you need to think about all these considerations. Even if you are not planning to sell in the near future, ignoring those deferred maintenance items is only apt to make the situation worse when it finally has to be tackled. Perspective — continued on page 18

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Your National Apartment Association Membership

s a federation of 145 state, local and global affiliates, including the Apartment Association of Orange County (AAOC), the National Apartment Association (NAA) encompasses over 91,000 members representing more than 11 million apartment homes globally. NAA is the nation’s leading voice for the apartment housing industry and envisions a world where rental housing is a valued partner in every community. It serves as a trusted, preeminent resource for industry stakeholders through advocacy, education and collaboration on behalf of the rental housing industry. From legislative updates to best practices to the latest trends and issues affecting rental housing, NAA keeps its membership network—including all members of AAOC—in the know about what is occurring within the industry and how to leverage that information to make your operations as efficient, effective and profitable as possible. Your NAA membership entitles you to the most comprehensive range of strategic, educational, operational, networking and advocacy resources available to apartment industry professionals. NAA provides a wealth of information and resources to its members, from its premier products and services— including its newest risk management and compliance tool, NAA Click & Comply (comply.naahq.org), government affairs and advocacy, industry networking events and education, as well as leading publications and

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variety of digital e-newsletters, includmembership services. Learn, lead and succeed with the ing the weekly Industry Insider (email broad-based education and training newsletters@naahq.org to subscribe). And of course, there is the reputaavailable only to members. Countless tools and resources for managers, com- tion NAA has for offering premiere panies and job seekers are available, as education, collaboration and business well as access to recruitment programs opportunities to thousands of rental that attract, nurture and retain high- housing professionals every year, like quality professionals, through NAA’s Apartmentalize, June 22 through June 24, 2022 in San Diego. Education Institute (NAAEI). There are plenty of great reasons to With NAAEI learning resources, you’ll stay on top of the latest industry attend but it’s best put simply: This is trends, pick up compliance strategies the only event for apartment profesand expand your knowledge base— sionals where an investment of a few through online and classroom training. days can boost your business all year NAAEI offers industry-recognized long. The combination of education, credentials for all career paths, from networking and deal-making simply leasing professionals to supplier part- can’t be beat. Visit the NAA website for ners, from apartment managers to more information. To learn more about your NAA maintenance technicians and more. Further, in recognition that staying member benefits, visit naahq.org. Should up to date with industry trends and best you have any questions at all, don’t hesipractices helps position our organiza- tate to reach out to our Client Solutions tions for success, NAA members have Center at 833-86-MY-NAA. access to articles, videos, newsletters, white papers, best practices, benchmarking data and other general and Perspective — continued from 16 specialized offerings that provide About the Author: insight into the latest news and most Sonya Loera joined WR Gorman & Associates in 2013. relevant trends in the industry. With a background in accounting she serves as not Offerings range from the large and only officer manager, but also as property manager, industry encompassing like the annual transaction coordinator and real estate agent. operating Income and Expenses Survey, to targeted resources for specific tasks Founded in 1972 by William (Bill) R. Gorman, this Breaor trends, such as our white papers that (CA)-based firm focuses on personalized wealth tackle subjects like package delivery building through real estate. With a client-first and apartment turns. philosophy, the firm serves as an expert resource for NAA also produces its flagship pubinformed decision-making and transitioning that lication, Units Magazine, as well as a creates sustainable legacies for investors and their heirs.

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Renovations and Retrofits Improve Apartment Buildings

BY ALI SAHABI, CEO, OPTIMUM SEISMIC

Adaptive reuse can increase your property’s value

ictorian and Queen Anne mansions were once all the rage. These stately and ornate structures, with brightly colored facades, turrets, spires and wrap-around porches, were built to impress — reflecting the optimism and opulence of a society experiencing unprecedented prosperity from industrialization and improvements in transit and communication. It was the ultimate architecture of choice from 1890 to about 1915.

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Architecture typically reflects the needs and culture of society at specific moments in time. As interests and lifestyle change, so does the look and function of the structures around us. The question is, do we bulldoze the past or preserve it? Today’s market puts value on repurposing historic structures — giving them modern functionality while retaining unique characteristics that add an appreciative note of nostalgia to the décor. The team at Optimum Seismic has performed many adaptive reuse projects over the years. These projects include: renovation of the historic Mayfair Hotel in downtown Pomona into apartments, dining and retail; adaptive reuse of the Wineman building in San Luis Obispo into a mixed-use project of 48 apartments and retail; and renovation of stately Victorian homes into student housing for the University of Southern California. Optimum Seismic’s team also performed the earthquake retrofit of the former St. Vibiana’s Cathedral, built in

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1876, that was key to preserving the building as part of its adaptive resuse into the beautiful Vibiana dining and event facility. With most such projects, the need for seismic retrofits opened the opportunity to cost effectively reinvent the space inside the building shell: opening interior spaces, making the most use of natural lighting, enlarging bathroom, kitchen and closet spaces using sustainable and recycled materials, renewable energy, and energy- and water-efficient appliances. These measures result in spaces that better meet the market demands of today’s safety and environmentally conscious tenant population.

The ultimate ‘green’ building

Apartments built in the 1950s, ‘60s, and ‘70s tend to have an overall boxedin functionality. Kitchens are typically cramped and set apart from the main living area. Hallways are narrow, bathrooms compact, and natural light is limited. Opening these areas to create more expansive spaces by removing partitions and replacing “dead space” with functionality makes buildings more desirable. This process may also include creating multipurpose areas to serve blended or multi-generational households, while optimizing private spaces as well. Consider the exterior of the building shell and how light and landscaping can be incorporated into the interior design. Attractive terraces, balconies and large windows can bring natural

light indoors and expand the interior livings space to the outdoors. I believe that some of our most sustainable buildings are older structures that were adapted and retrofitted to extend their usefulness long into the future. This reduces the environmental impact of demolishing a building, disposing of the debris, and consuming natural resources to construct costly new structures. Renovations also help to retain much of the historical character of a community, which is another very important aspect of sustainability. An adaptive reuse project can harness all of these benefits and gain even more by incorporating sustainable materials into the renovation. Consider using iron, wood, recycled aluminum and plastic into the design of your new interior. These elements can create interesting accents that define living areas and reflect the simplicity and linear look of today’s design standards. Your building may also benefit from electrical and plumbing upgrades. If that’s the case, you can make the most of this situation by incorporating the latest in efficiency into your design. Renewable energy features can also be added as an attraction to the growing number of tenants for whom these systems are increasingly important. And remember that a seismic retrofit is very important to rid your building of any structural design flaws that may cause it to collapse under the intense shaking of a major earthquake. To learn more about the new State law requiring balcony inspections and correction of defects, plan now to attend the California’s Balcony & Deck Inspection Law Webinar on May 18 at 1 p.m. To learn more, visit optimumseismic.com, or call us at 323-978-7664.

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About the Author: Ali Sahabi, a licensed General Engineering Contractor (GEC), is an expert in seismic resilience and sustainability. He is Co-Founder of Optimum Seismic, Inc., which has completed more than 3,500 seismic retrofitting and adaptive reuse projects for multifamily residential, commercial, and industrial buildings throughout California.

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12/30/2021 10:28:01 AM Apartment News 21

April General Membership Meeting Recap

he mood was warm, engaging, and upbeat, as more than 60 AAOC members gathered for the first in-person AAOC General Membership Meeting in 26 months, on Tuesday, April 12 at The Villa in Orange. It was a great opportunity for housing providers and industry vendors to reconnect and start getting back to doing business as usual. The topic for the meeting, “Moving On, Post Covid,” featured a dynamic panel comprised of longtime multi-family housing professionals Frank Alvarez (Buffalo Maintenance, Inc.), Jessie Childers (Santa Fe Management), and Amy Fylling (Advanced Management Company). Each panelist reflected upon the past two years and discussed how far they and their companies have come, from adapting various policies and practices at the start of the pandemic,

to now evaluating which of those policies and practices to keep and which to adjust or eliminate. Childers described how early in the pandemic she would collect rent checks from each of Santa Fe Management’s properties and place them in plastic baggies in her car trunk to avoid a potential spread of the virus. Once more knowledge was gleamed and more information-based safety protocols were implemented, Childers described how their policies evolved, and how her staff and residents “banded together” and were there for one another. She also mentioned how Zoom was a life saver for her and her team, how it became a great way for them to connect safely and more time efficiently, and that this is a practice that continues to this day and will likely continue for the foreseeable future. Fylling echoed many of the same

Left to Right: Katie Tanner and Amy Fylling (Advanced Management Company).

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May 2022

thoughts and added that online rent payment was an area that she and Advanced Management Company noticed became even more popular among their residents during the pandemic, not to mention a more efficient overall practice for all parties. Alvarez then shared his thoughts from a vendors’ perspective and discussed some of the protocols that Buffalo Maintenance established to maintain a safer environment for its staff, as well as for customers and residents. He also discussed how Buffalo Maintenance expanded its use of technology to not only reduce the necessity for face-to-face interaction but also to increase efficiency. This included having the housing providers or their residents take pictures and video of their maintenance needs and sharing them via GMM Recap — continued on page 24

Left to Right: JP Ledesma (Perch Wealth) shares information on 1031 Exchanges with Marisa Russo (Marisa Russo Properties).

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GMM Recap — continued from 22

Left to Right: Cat Madinger (Apartments.com) discusses staffing issues and other rental housing industry trends with JoAnn Williams and Juan Vasquez (JWilliams Staffing).

Left to Right: AAOC President Frank Alvarez (Buffalo Maintenance) catches up with longtime AAOC member Glenn Mills.

Left to Right: Three AAOC members are greeted by Sandy Gimpelson as they arrive at the meeting.

Left to Right: An unidentified guest and Theresa Simes (Farmers Insurance) were happy to reconnect at the AAOC General Membership Meeting.

Left to Right: Matt and Lisa Woodruff speak with Adam Bryan (American 1031).

Left to Right: Theresa Simes (Farmers Insurance) and Melissa Ke catch up.

GMM Recap — continued on page 26

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Left to Right: Program panelists Amy Fylling (Advanced Management Company) and Jessie Childers (Santa Fe Management) are all smiles and looking forward to addressing the AAOC membership.

Left to Right: Amy Fylling (Advanced Management Company) and Sandy Gimpelson (AAOC).

Left to Right: Amy Fylling (Advanced Management Company), Frank Alvarez (Buffalo Maintenance), and Jessie Childers (Santa Fe Management) shared their insights as panelists discussing, “Moving On, Post-COVID.”

Business never sleeps, as Adam Bryan (American 1031) takes a client call before the start of the meeting.

GMM Recap — continued from 24 email, rather than relying on in-person preliminary visual inspections for more routine projects. Fylling summed up the panels sentiments regarding lessons learned and plans for moving forward when she said, “we must continue to lead with empathy, make relationships stronger, and be fully committed to our staff and residents alike.” AAOC wishes to thank its panelists for sharing their insight, in addition to its April General Membership Meeting sponsors: Perch Wealth and American 1031 for their generous support of the association and its members. The next AAOC General Membership Meeting will be The Villa, in Orange, is AAOC’s home for in-person General Membership presented on Tuesday, June 21st at 7 p.m. via Zoom. Meetings this year. Registration opens on May 9th at www.AAOC.com.

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Biden Budget Proposal Calls for Harmful Multifamily Tax Pay-Fors Special from the National Apartment Association

resident Biden’s Fiscal Year 2023 budget proposal includes several provisions key to the rental housing industry. On March 29, President Biden released his Fiscal Year 2023 budget proposal, which includes . This year’s proposal includes several provisions key to the apartment industry—including a 19% HUD budget increase and provisions that would once again target ordinary income tax rates, capital gains tax rates, the taxation of unrealized capital gains at death, like-kind exchanges and carried interest.

to develop and manage real estate, an enterprise that often includes significant risk. The proposal is largely viewed as a messaging document that is intended to layout the Administration’s agenda for the year ahead—whether or not included provisions are eventually enacted remains to be seen. However, NAA and NMHC remain highly engaged to deter policymakers from implementing policies that threaten the stability of our industry and hinder much-needed development.

What This Proposal Means for the Industry

The HUD budget includes $35 billion for the Housing Supply Fund to provide affordable housing grants to state housing finance agencies.

NAA and NMHC appreciate the Administration’s focus on additional HUD funding that would support shared housing affordability goals. However,we remain concerned about the harmful impacts of the proposed tax provisions. Congress rightly did not enact these tax proposals last year when they were considered as part of the infrastructure package, and doing so now would only reduce funds available

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Housing Supply Fund

Housing Choice Vouchers Biden is calling for $32.1 billion in additional voucher funding to provide support to 200,000 additional households in need.

Marginal Income Tax Rates

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The budget would increase the top May 2022

statutory marginal income tax rate to 39.6% from 37% effective for taxable years beginning after December 31, 2022. Absent legislation, today’s 37% rate reverts to 39.6% beginning in 2026 under current law. Capital Gains Tax Rates and Taxation of Unrealized Gains at Death The budget proposes to tax capital gains at ordinary income tax rates for taxpayers earning over $1 million. This would mean that today’s 20% top statutory rate would rise to 39.6% for impacted taxpayers not including the application of the 3.8% net investment income tax. In addition, the proposal would impose a tax on unrealized capital gains at death. Taxpayers would be allowed to exclude $5 million in assets ($10 million per couple) in addition to $250,000 (single taxpayers) / $500,000 (married taxpayers) of the value of a principal residence. A 15-year fixed payment plan would be available with respect to assets other than liquid assets and taxation of Tax Pay-Fors — continued on page 30

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gains of tradeable assets subject to an interest charge of up to 10%.

Tax Pay-Fors — continued from 28 unrealized gains on family-owned businesses could be deferred until the business is sold or no longer family operated.

Carried Interest

The budget proposes to tax carried interest at ordinary income tax rates as opposed to capital gains tax rates if a taxpayer’s income exceeds $400,000.

Minimum Tax on Certain Taxpayers

The budget would impose a 20% tax on total income, including unrealized capital gains, for taxpayers with net assets exceeding $100 million. Key features of the proposal would: • Enable taxpayers to pay their firstyear liability in nine annual installments. Liabilities in subsequent years could be paid in five annual installments. Illiquid taxpayers (i.e., taxpayers with tradeable assets that comprise less than 20% of wealth) could elect to defer tax on unrealized

• Payments would be creditable against the taxation of realized capital gains. • Refunds would be available in the case that prepayments of the tax exceed the long-term capital gains rate times the taxpayer’s unrealized gains. • Taxpayers with wealth exceeding $100 million would have to make annual disclosures to the Internal Revenue Service regarding their assets. Tradeable assets (e.g., publicly traded stock) would be valued end of year. Non-tradeable assets would be “valued using the greater of the original or adjusted cost basis, the last valuation event from investment, borrowing, or financial statements, or other methods approved by the Secretary.” Taxpayers would not have to obtain a valuation each year and “would instead increase by a conservative floating annual

return (the five-year Treasury rate plus two percentage points) in between valuations.”

Like-Kind Exchanges

The budget proposes to limit the deferral of taxable gain from a like-kind exchange to $500,000 for single taxpayers and $1 million for married taxpayers.

Depreciation Recapture

The budget proposes to impose ordinary income taxes on recaptured depreciation (as opposed to the currentlaw 25% rate) for the recapture of depreciation deductions taken in taxable years beginning after December 31, 2022. The proposal would apply to taxpayers with incomes of $400,000 or more.

Basis Shifting by Related Parties Through Partnerships

As described in the Treasury Green Book, “the proposal would reduce the ability of related parties to use a partTax Pay-Fors — continued on page 32

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Tax Pay-Fors — continued from 30 nership to shift partnership basis among themselves. In the case of a distribution of partnership property that results in a step-up of the basis of the partnership’s non-distributed property, the proposal would apply a matching rule that would prohibit any partner in the distributing partnership that is related to the distributee-partner from benefitting from the partnership’s basis step-up until the distributee-partner disposes of the distributed property in a fully taxable transaction.”

Low-Income Housing Tax Credit

The budget would enable housing finance agencies to provide nongeographic basis boosts to private activity bond-financed Low-Income Housing Tax Credit projects.

royalties, and rents) earned in the ordinary course of a trade or business by single filers earning over $400,000 and married couples earning over $500,000. It would not apply to any wages on which FICA is currently imposed.

Provisions Included in the Build Back Better Act

Notably, the President’s budget does not include a description of revenue proposals the House passed last November as part of the Build Back Better Act. Instead, these are assumed in the budget baseline. Among other provisions, these proposals would: • Surtax on Ordinary Income and Capital Gains: Impose a 5% surtax on ordinary income and capital gains of taxpayers earning over $10 million in modified adjusted gross income (AGI) (i.e., adjusted gross income less investment interest expense) and an additional 3% surtax on taxpayers earning over $25 million in modified AGI. • Application of Net Investment Income Tax on Active Income: Expand the current-law 3.8% net investment income tax to include net investment income (i.e., capital gains, interest, dividends, annuities,

• Treatment of Business Losses: Make permanent a provision limiting excess business losses that was otherwise set to expire at the end of 2026. Under current law, a noncorporate taxpayer is considered to have an excess business loss if their total business deductions exceed business income plus $250,000 for single filers and $500,000 for joint filers. Additionally, while current law allows excess businesses losses to be treated as a net operating loss, the proposal would modify this treatment and not allow losses to offset wages or portfolio income in future years. Losses, however, could be carried forward.

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Apartment News

AAOC Riverside Multifamily Mingle Recap

lose to 100 multifamily housing providers and suppliers gathered for a perfect spring evening of networking, tasty appetizers and drinks,

Association of Orange County’s (AAOC) Riverside Multifamily Mingle on Thursday, March 31, 2022, at TAPS Fish House & Brewery in Corona.

AAOC wishes to thank its generous sponsors who helped to make this Riverside Mingle — continued on page 36

AAOC members and guests enjoy an evening of networking.

Left to Right: Connie Edwards (Western National Group) and Michael Benton (InterSolutions).

Apartment News

www.aaoc.com

May 2022

Left to Right: Adalgisa Sabala, Melissa Martin, Jessica Ramirez, and Charlee Walker (Cushman & Wakefield).

Accommodating Assistance Animals in Your Rental Community One of the hottest HUD complaint topics today involves the accommodation of assistance animals in rental communities. The laws are pretty clear but questions remain over what constitutes a legitimate accommodation request and how accommodating rental-housing providers need to be. Find out what you need to know about assistance animals and accommodation requests — from the 101 basics to the 2020 HUD Assistance Animal Notice. This webinar is ideal for rental property owners and operators, onsite property managers, and others who deal with assistance animal requests on a daily basis. Our panelists will share their knowledge and experience to help you navigate and stay on the right side of the law. Attendees will learn: • The differences between HUD, DOJ, FHA, and ADA for assistance animal guidelines • What is considered a pet vs. a support animal vs. a service animal • Best practices for reviewing reasonable accommodation requests • Service Animal Fraud Protection — (AB 468)

Featuring: Date: Time: Location: Cost:

Victoria Cowart, CPM® Director of Education and Outreach PetScreening

Thursday, May 19, 2022 11 a.m. Zoom Webinar $20 members $45 non-members

Rondi Walsh, Esq. Partner Newmeyer & Dillion

www.aaoc.com

Apartment News

Left to Right: Sarah Davis (Greystar) and Michelle Hartman (WASH Multifamily Laundry Systems).

Left to Right: Jennifer Halstead (Greystar), Joe Wall (VERO), and A.J. MacDonell (Apartments.com).

Left to Right: Karla Grundy (Westland Real Estate Group), Connie Edwards (Western National Group), and Melinda Gater (REMM Group).

Riverside Mingle — continued from 34 Multifamily Mingle possible: ApartmentSEO, ATI Disaster Recovery Services, Career Strategies, Inc., Intersolutions Property Management Staffing Specialists, JWilliams Staffing, and Lloyd Pest Control. Special thanks to AAOC’s unofficial photographer, Bob Heer (To’ and Mo’ Towing). The next AAOC Multifamily Mingle will be held on Thursday, June 2, 2022, at BreweryX in Anaheim. Registration opens on May 9, 2022 at www.AAOC.com. Riverside Mingle — continued on page 38

Apartment News

Kristy Kelley (InterSolutions) is eager to check out the appetizers.

www.aaoc.com

May 2022

Carrie Floyd (The Liberty Group) is all smiles.

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Apartment News

Riverside Mingle — continued from 36

Left to Right: Kristy Kelley (InterSolutions), Aleisiah Wallace and Karla Grundy Left to Right: Martin Brigman and Brandon Cutler (Urban Surfaces) redefine (Westland Real Estate Group). the term, “working dinner.”

Left to Right: Martin Canchola (ApartmentSEO) and AAOC board member Marie Kaplan (NextLevel Property Solutions).

Left to Right: Cat Madinger (Apartments.com) and Sandy Gimpelson (AAOC).

Left to Right: Jonathan Hartman (Western National Group), Michelle Hartman (WASH Multifamily Laundry Systems), and Aaron Rose (Greystar).

Left to Right: Gabriela Adalco (RMC) and Sarah Davis (Greystar).

Apartment News

www.aaoc.com

May 2022

Riverside Mingle — continued on page 40

Webinar Resident Screening & Rental Marketing Hosted by

Wednesday, May 11 | 10:00 a.m. Register at www.AAOC.com Visit aaoc.com/intellirent

Property Ads

Qualified Renters

Sustainability

Maximum Revenue

No additional fees. No site visit. No contract. 100% free for members.

May 2022

www.aaoc.com

Apartment News

Riverside Mingle — continued from 38

Left to Right: Jennifer Halstead (Greystar), Melinda Gater (REMM Group), and Left to Right: Mike Rey (Rey Insurance Services, Inc,) and Debbie DiBernardo (AAOC). Joel Brown (Advanced Management Company).

Left to Right: Kristy Kelley (InterSolutions) and Melissa Martin (Cushman & Wakefield).

Left to Right: Debbie DiBernardo (AAOC), Mary Finn-Parker (Southern California Edison), and Michael Benton (InterSolutions).

Left to Right: Martin Canchola (ApartmentSEO) and Jennifer Halstead (Greystar) pose for a selfie.

Left to Right: Jennifer Halstead (Greystar), Michelle Hartman and Mikel Hassman (WASH Multifamily Laundry Systems).

Apartment News

www.aaoc.com

May 2022

Passing

the Torch

Family Succession Workshop Replace fear with knowledge and certainty. Heirs don’t want to keep their parent’s or grandparent’s rental property because they are afraid of the burdens and are unaware of its great value. This workshop will explore the worries and how to eliminate them, while revealing the benefits of continued, multi-generational rental property ownership. What You’ll Learn: • How to prepare yourself and your beneficiaries for your death.

• Practical information and the tools to facilitate a successful transition.

• Establishing a Legacy Plan: How to communicate your wishes, divide/distribute your assets, and deal with accounting and legal issues.

• Answers to your questions from an experienced and knowledgeable panel.

Date:

Wednesday, May 11, 2022

Time:

6:30 p.m.

Location:

Webinar

Cost:

Members

$65 individual $110 per family (up to 4)

Non Members

$100 individual $150 per family (up to 4)

www.aaoc.com

Apartment News

California’s Balcony & Deck Inspection Law Get Ready to Comply with SB 721 Senate Bill 721 requires multifamily residential buildings with three or more dwelling units to have their balconies and other exterior elevated elements inspected by January 1, 2025, and every six years thereafter. Wood-based external elevated structures, including decks, porches, stairways, walkways, and entry structures that are more than six-feet above ground level must be inspected by the state-mandated deadline. Find out what is involved in the inspection and what else rental property owners must do to comply with the law.

Speaker:

www.aaoc.com

• Background of SB 721 • Causes of structural damage • Regulatory oversight of the inspections and repairs • Cost of compliance & the time involved • Next steps for rental housing providers

Date: May 18, 2022 Time: 1–2 p.m. Location: AAOC Office 525 Cabrillo Park Dr. #125 Santa Ana, CA 92701 Cost: $20 members $45 non-members

Jared Duke Optimum Seismic

Topics will include:

May 2022

• • • • • • • • • • • •

Every owner has different wants and needs Monthly cash flow statements Rent rolls & check registers Bi-lingual staff Fee management service Temporary vacation management service Rent up management service Award winning seasoned professional team Immediate availability for owners and tenant needs Rapid response & 24 hour emergency availability Expert monitoring of local rental trends and legal developments Routine maintenance, exterior/interior inspections

We take care of your business, your residents & your peace of mind! DRE01460075

For Information: 714.778.0480 Contact: Denise Arredondo Email: denise@contactjle.com • www.ContactJLE.com • 202 E. Broadway, Anaheim, CA 92805

May 2022

www.aaoc.com

Apartment News

The Benefits of AAOC Membership Founded in 1961 as a nonprofit trade organization, the Apartment Association of Orange County represents the interests of those involved in owning, managing and maintaining rental property. Membership is open to all owners of residential income-producing property. Whether you own one or one hundred units, the AAOC is here to serve your needs. As a one-stop resource for information and specialized rental property services, the AAOC offers a host of benefits, including: – Free consultation from our trained membership counselors – Up-to-date rental and legal forms – Thorough resident screening services – Legislative representation aimed at protecting your investment and defending your property rights, both at the state and local levels

– Special seminars on topics such as taxes, property maintenance and management, fair housing and much more – Informative monthly membership meetings covering a variety of topics throughout the year – The rental-housing industry’s premier trade show and conference held on an annual basis – A free subscription to the very magazine you’re holding right now, Apartment News

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Apartment News

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May 2022

714-640-0699 | 562-656-6517

A SPECIAL WELCOME TO OUR NEWEST MEMBERS! Comprehensive Property Management Investor’s Trust Realty Group, Inc. Nease Property Management SJC Properties, LLC

New PSC Members AssuredPartners 2913 S Pullman Street Santa Ana, CA 92705 (949) 417-4047 kate.shoemaker@assuredpartners.com

For details about membership, please call Membership Services at (714) 245-9500, or visit us on the web: www.aaoc.com

Do you know…

AAOC has continually fought and prevailed against Rent Control in Orange County since 1961?

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www.aaoc.com

Apartment News

PSC CORNER

Featuring

Product & Service Council Members

Navion Insurance Associates

Navion Insurance Associates is an independent insurance firm that was established by two insurance professionals with 20+ years of experience. Upon formation, the founders adopted the mission statements, “We work for you, not the insurance companies” and “We take the mystery out of buying insurance.” This simply means our firm is focused on finding the insurance coverage that best suits our clients’ unique needs along with helping them understand their insurance policy by explaining the policy coverages and its functions. As a landlord, reviewing your insurance policy on an annual basis is essential when planning your budget for the year. However, in these times, it is not only important to make sure your property policy is cost efficient but also make sure the policy limits are keeping up with the cost of inflation. In our real estate division, our team of seasoned professionals negotiate the terms and conditions of renewal policies offered by our insurance company partners all while paying close attention to the dwelling limit and the loss of rent limit. The dwelling limit is the amount of insurance the insurance company will pay should the property be damaged or destroyed. The loss of rent limit is the amount of insurance the insurance company will pay should the landlord lose out on rent while the property is being repaired or rebuilt. Because Navion is a multi-level enterprise, we are able to offer a wide range of insurance solutions no matter the size of the operation. We are able to provide insurance solutions to landlords who own one property, to landlords who own multiple properties, and to property managers who own and manage homes and apartment complexes. Below is a small list of insurance solutions offered through our real estate department. • Blanket policy to insure 5 or more locations on one policy. • Policies for properties owned by trusts, corporations, and LLC • Comprehensive insurance coverage for vacation rentals. • Solutions for properties with claims. We are excited to have joined the AAOC, and to be of assistance to our fellow members. For more information, contact Shawntae Stewart at sstewart@navionins.com or (714) 202-4711, or visit www.navionins.com.

Apartment News

www.aaoc.com

May 2022

Snappt Technology enables rental application fraud, which in turn leads to evictions. This has been an ongoing problem with a sharp increase in tenant fraud for the past few decades. If you think you can spot a fraudulent tenant in the first five seconds, you may not be able to. In addition to the problem of evictions, there’s the risk that some renters arrive from day one intending to never pay rent. This often comes in the form of either identity theft or through “synthetic fraud,” whereby a fake identity has been created using a mix of existing and fictitious data elements, and a newly minted credit history is used for an identity that doesn’t exist.

What, exactly, is rental application fraud? In short, it is intentionally lying on a rental application. It is one thing to make a mistake or forget a detail, it’s bound to happen from time to time, but clear misrepresentation on the rental application is fraud. The availability of photo editing software and personal scanning devices is tempting even the average applicant to want to fib a bit here and increase their income a bit there. Luckily, technology advancements in fighting back against fraud have improved as well, providing organizations with the means to stay a step ahead of even the most sophisticated fraudster. Snappt’s proprietary software is designed to integrate seamlessly into your existing tenant screening process. We make it easy to identify falsified application documentation such as pay stubs and bank statements. You can detect fraudulent documents with advanced, data-driven forensics methods by simply uploading the applicant’s documents via the upload link, and within 24 hours, Snappt will analyze and review the documentation. Snappt’s proprietary software is a critical first step in the modern tenant screening process and integrates seamlessly into your existing current screening process. For more information about Snappt, contact Daniel Cooper at dcooper@snappt.com or (714) 812-2340, or visit www.snappt.com.

PRODUCT & SERVICE COUNCIL’S

Service Provider Directory (Please see Product & Service Council Contact Index for contact information) All Product & Service Council Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism. Access Control Solutions

Asphalt Sales & Service

Cleaning Service

A.S. Wise, Inc.

Oliver Mahon Asphalt Rose Paving LLC

Crown Building Services Inc. Titanium Restoration Services Company

Attorneys

Collections

Duringer Law Group, PLC Fisher & Phillips Kimball, Tirey & St. John LLP Company Newmeyer & Dillion, LLP ReassureRent Schiff & Shelton Wesierski & Zurek LLP, Lawyers

Duringer Law Group, PLC David S. Schonfeld, Attorney at Law Kimball, Tirey & St. John LLP Company

Bath Restoration or Renovations

Concrete Maintenance & Repair

ALN Data Apartment SEO CBRE Multifamily SoCal – Dan Blackwell & Team Yardi Systems Inc.

Baldwin Construction Buffalo Maintenance, Inc. California Bath Restoration OC Professional Maintenance Team SERVPRO of Newport and Huntington Beach South Surface Experts of South Irvine Titanium Restoration Services Company

AMS Construction Buffalo Maintenance, Inc. OC Concrete LLC Precision Concrete Cutting Rose Paving LLC Oliver Mahon Asphalt

Apartment Rental Publications & Services

Boiler Systems

apartments.com Intellirent RentPath

DCM Services, Inc Ironwood Plumbing, Inc. Spicer Mechanical Water Heater Man, Inc.

AMS Construction Angelo Termite and Construction Baldwin Construction Buffalo Maintenance, Inc. Ingersoll Rand KD Electric Company McCormack Roofing Weatherproofing & Construction OC Concrete LLC OC Professional Maintenance Team Optimum Seismic, Inc. RedRock Technologies Rose Paving LLC Schluter Systems Trane/American Standard Zebra Construction Inc.

Accounting Services Clarion Management, Inc.

Accounting Software Yardi Systems Inc.

Answering Service Anyone Home

Apartment Building Inspection Green Home Solutions TrueEnviro Trident Inspection Group Zebra Construction Inc.

Apartment Market Research Data

Apartment/Student Housing ARIZE Colliers International Kairos Investment Management Company LaundryUp RokitNow Titanium Restoration Services Company VERO Vesync

Appliances Sales, Service & Leasing ACE Commercial Laundry Equipment, Inc. Expressions Home Gallery L and D Appliance Corp. National Service Company R&B Wholesale Distributors, Inc.

Building Products Schluter Systems

Buying Group Optim Real Estate Services Company OMNIA Partners, Multifamily Housing

Cabinets/Refinishing Buffalo Maintenance, Inc. S M Painting Corp. Surface Experts of South Irvine The Door & Window Company

Communications Cox Communications TouchPoint

Construction

Consulting Colliers International Investment Capital Real Estate Optim Real Estate Services Company Willdan Energy Solutions

Carpentry AMS Construction Buffalo Maintenance, Inc.

Asbestos

Carpet Sales & Service

FIRST ONSITE Restoration Restoration Management Company

R&B Wholesale Distributors, Inc.

May 2022

PSC Service Provider Directory — continued on page 48

www.aaoc.com

Apartment News

PSC Service Provider Directory

Dryer Vent & Duct Cleaning

Fitness Equipment

continued from page 47

Crown Building Services Inc.

Opti-Fit Fitness Solutions

Content Restoration

Electric Vehicle Products & Services

Flooring

AMS Construction Green Home Solutions TrueEnviro SERVPRO of Newport and Huntington Beach South

REVS (Refuel Electric Vehicle Solutions)

Surface Experts of South Irvine Urban Surfaces

Electrical KD Electric Company R&B Wholesale Distributors, Inc.

Furnaces

Electronic Signature

Garage Doors

VERO

Mesa Artificial Turf/Garage Doors

Deck Coatings, Magnesite Repairs, Waterproofing

Energy Management

General Contractor

AMS Construction Buffalo Maintenance, Inc. McCarthy Roofing WICR Waterproofing & Decking

Trane/American Standard Yardi Systems Inc.

Angelo Termite and Construction Baldwin Construction BluSky Restoration Contractors, LLC Buffalo Maintenance, Inc. EmpireWorks Reconstruction and Painting FIRST ONSITE Restoration OC Concrete LLC OC Professional Maintenance Team PRC Restoration S M Painting Corp. SERVPRO of Newport and Huntington Beach South Zebra Construction Inc.

Countertops Buffalo Maintenance, Inc. California Bath Restoration Surface Experts of South Irvine

Environmental Consulting & Training

California Rooter & Plumbing LA Hydro-Jet & Rooter Service, Inc. Plumb It Right! Total Rooter & Plumbing

American Environmental Specialists, Inc. American Environmental Specialists, Inc. Green Home Solutions TrueEnviro Pacific Environnemental & Abatement Solutions, Inc. Restoration Management Company Strategic Sanitation Services

Draperies/Blinds/Window Coverings

Estate Planning

Apex Window Décor R&B Wholesale Distributors, Inc.

Kimball, Tirey & St. John LLP Company

Drug & Alcohol Testing

ReassureRent

TAG / AMS, Inc.

Fencing & Gates

Drain Cleaning

Graphics

Evictions

Serving multi-family owners since 1983

Apartment Financing

• 2– 4 units

• 5+ units

Direct Signs and Designs

Handyman

Fire Safety

Buffalo Maintenance, Inc. OC Professional Maintenance Team S M Painting Corp.

Black Bird Fire Protection, Inc.

Heating & Air Conditioning

Fire & Flood Restoration

Associated Heating & Air Expressions Home Gallery Ingersoll Rand L and D Appliance Corp. OC Professional Maintenance Team R&B Wholesale Distributors, Inc. Spicer Mechanical Trane/American Standard

Buffalo Maintenance, Inc.

BONA FIDE MORTGAGE

Trane/American Standard

BluSky Restoration Contractors, LLC Commercial Restoration Company Green Home Solutions TrueEnviro PRC Restoration Precision Environmental Restoration Management Company SERVPRO of Newport and Huntington Beach South

APPRAISALS & VALUATIONS “Depend on us” Nick Lieberman Owner/President AAOC Board Member Author, Pulse on the Marketplace

(949) 651-0999

nlieberman@cox.net www.bonafidemortgage.com

Apartment News

www.aaoc.com

➢ Real Estate Appraisals (for: asset management, buyers, sellers, lenders, etc.) ➢ Apartments, commercial, retail, office, industrial, residential, land, etc. ➢ All of Southern California ➢ All sizes; large or small complexes ➢ Expert witness, legal proceedings ➢ 25 years of appraisal experience

Lee Walker, MAI

Lee Walker Appraisals Orange, CA 92867 May 2022

714-744-1074 www.leewalkerappraisals.com

Insurance AssuredPartners Brian Berg Insurance Services, Inc. Deans & Homer, Renter’s Insurance Dick Wardlow Insurance Brokers Farmer’s Insurance — Theresa Simes Agency Insurent ISU — The Olson Duncan Agency Jetty Navion Insurance Associates, Inc NFP Property & Casualty ReassureRent Rey Insurance Services, Inc.

Internet Services

Pest Control

Chase Multifamily Lending Pacific Premier Bank Redwood Mortgage Ygrene Energy Fund

Lighting

Access Exterminator Service, Inc. Angelo Termite and Construction Lloyd Pest Control Precision Environmental

KD Electric Company

Pipe Restoration

Magnesite Repairs

Plumb It Right!

Buffalo Maintenance, Inc.

Plumbing, Contractors & Supplies

Mailboxes

California Rooter & Plumbing EZ Drain & Plumbing Ironwood Plumbing, Inc. Plumb It Right! R&B Wholesale Distributors, Inc. Schluter Systems Total Rooter & Plumbing

R&B Wholesale Distributors, Inc.

Maintenance, Repairs, Products

Trident Inspection Group Zebra Construction Inc.

Buffalo Maintenance, Inc. Clarion Management, Inc. Evolution Building Efficiency Ingersoll Rand KD Electric Company Mariposa Landscapes, Inc. OC Professional Maintenance Team Trane/American Standard WICR Waterproofing & Decking

Investments

Marketing

Alliance Portfolio American 1031 Kay Properties & Investments Company Morgan Skenderian Investment Real Estate Group Company Strategic Sanitation Services

AArrow Sign Spinners, LLC Clarion Management, Inc. Direct Signs and Designs Intellirent Jetty VERO Zumper

Kitchen Renovations

Mold Remediation

Apartment SEO apartments.com Cox Communications RentPath

Inspections

Janitorial

Baldwin Construction Buffalo Maintenance, Inc. California Bath Restoration Schluter Systems SERVPRO of Newport and Huntington Beach South

American Environmental Specialists, Inc. FIRST ONSITE Restoration Green Home Solutions TrueEnviro Precision Environmental SERVPRO of Newport and Huntington Beach South

Landscapes/Hardscapes

Multi-Family Advisory Services

BrightView Landscape Services, Inc. Mariposa Landscapes, Inc.

CheckpointID Optim Real Estate Services Company

Laundry Equipment & Services

Odor Removal

ACE Commercial Laundry Equipment, Inc. All Valley Washer Service Inc. L and D Appliance Corp. Landcare Logic National Service Company PWS Laundry / Alliance R&B Wholesale Distributors, Inc. WASH Multi Family Laundry Systems

Lead Removal Pacific Environnemental & Abatement Solutions, Inc.

Lending Institutions Alfa Investments & Loans Alliance Portfolio CBRE Multifamily SoCal – Dan Blackwell & Team

Power/Pressure Washing Crown Building Services Inc.

Private Investigations FPK Security, Inc.

Property Management 3M1S Home AIM Properties Allen Properties API Property Management Clarion Management, Inc. Consensys Property Management Company DM Smithco Dunlap Property Group JLE Property Management L’Abri Management, Inc. LoCali Management Group The Management Works Optim Real Estate Services Company Orange County Property Management Prestige Property Management ProActive Realty Investments Reynolds Realty Advisors

PSC Service Provider Directory — continued on page 50

FIRST ONSITE Restoration Strategic Sanitation Services

Outdoor Furniture & Refinishing Bassett Outdoor Contract Patio Guys

Paint Sales & Service Behr Paint EmpireWorks Reconstruction and Painting OC Professional Maintenance Team R&B Wholesale Distributors, Inc. S M Painting Corp. West Coast Drywall & Paint

Parking Zebra Construction Inc.

May 2022

www.aaoc.com

Apartment News

PSC Service Provider Directory continued from page 49

Property Management (Continued) Roberts Management & Investments Satellite Management Company South Coast Real Estate & Property Management Sullivan Property Management SVN / Vanguard — Cameron Irons WIRE Associates

Property Management Software ARIZE Anyone Home Appfolio, Inc. Luminous Rentler RokitNow Snappt Inc. VERO Vesync Yardi Systems Inc.

Alliance Portfolio CBRE Multifamily SoCal – Dan Blackwell & Team KW Commercial Morgan Skenderian Investment Real Estate Group Company Optim Real Estate Services Company

NextLevel Optima

Reconstruction AMS Construction Baldwin Construction Commercial Restoration Company EmpireWorks Reconstruction and Painting Precision Environmental WICR Waterproofing & Decking Strategic Sanitation Services

Resident Screening

Approved Real Estate Multi Team Services NPM Staffing an InterSolutions Company The Liberty Group

Rain Gutters Argos Homes Systems McCarthy Roofing

Real Estate/Investments Alfa Investments & Loans Alliance Portfolio CBRE Multifamily SoCal – Dan Blackwell & Team Colliers International DM Smithco Gorman & Associates Investing in The OC Investment Capital Real Estate Kairos Investment Management Company Kay Properties & Investments Company Marcus & Millichap Morgan Skenderian Investment Real Estate Group Company Pacific Premier Bank Perch Wealth Prestige Property Management ProActive Realty Investments Realtors Commercial Alliance of Orange County (RCAOC) SVN / Vanguard — Cameron Irons WIRE Associates

Apartment News

Sustainability/Green Energy

Recycling

Property Management Staffing & Training

Real Estate Broker

Intellirent Rentler SafeRent Solutions Snappt Inc. VERO Yardi Systems Inc.

Telecommunications Cox Communications

Towing Dedicated Transportation Services TO’ and MO’ Towing

Training Clarion Management, Inc.

Trash Services Strategic Sanitation Services Valet Living

Tree Service Mariposa Landscapes, Inc.

Utilities & Sub Metering Conservice Livable Southern California Edison-Multi Family Program

Video Commercials NPM Staffing an InterSolutions Company

Roofing

Video Surveillance

AMS Construction Guardian Roofs by Sudduth Construction Inc. McCarthy Roofing McCormack Roofing Weatherproofing & Construction Royal Roofing.com (RWS&P, Inc.)

Assure by Remote Ally

Water Heaters

AArrow Sign Spinners, LLC Direct Signs and Designs

California Rooter & Plumbing DCM Services, Inc R&B Wholesale Distributors, Inc. Total Rooter & Plumbing Water Heater Man, Inc. Water Heaters Only Inc.

Security Services/Patrol Services

Waterproofing

ADT Multifamily ARIZE California Safety Agency FPK Security, Inc. Snappt Inc. USGI — Upland Group Vesync

AMS Construction McCormack Roofing Weatherproofing & Construction S M Painting Corp. Schluter Systems WICR Waterproofing & Decking

Signage

Service and Leasing Snappt Inc.

Staffing Service

Water Removal ATI FIRST ONSITE Restoration Precision Environmental Restoration Management Company

Approved Real Estate InterLink Multifamily Staffing

Website Development/Online Advertising

Surface Restoration

Windows & Doors

AMS Construction Surface Experts of South Irvine

Bear Windows Inc. Crown Building Services Inc. Mesa Artificial Turf/Garage Doors Moore Replacements The Door & Window Company

www.aaoc.com

May 2022

Apartment SEO

PRODUCT & SERVICE COUNCIL’S Service Provider Directory

Contact Index

(Please see Product & Service Council Service Provider Directory for Listings of Services) All Product & Service Council Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism. 3M1S Home John Nguyen 4100 Birch St, Suite 100 Newport Beach, CA 92660 (800) 835-1376 john@3m1s-home.com A.S. Wise, Inc. Jean Sabga 15150 Transistor Lane Huntington Beach, CA 92649 (714) 891-1501 jsabga@aswise.net — www.aswise.net AArrow Sign Spinners, LLC Michael McCullough 4312 Valeta Street San Diego, CA 92107 (323) 944-2002 info@AArrowAds.com

Access Exterminator Service, Inc. Roger Sonnenfeld 2244 N. Pacific St. Orange, CA 92865 (714) 630-6310 roger@accessext.com — www.accessext.com ACE Commercial Laundry Equipment, Inc. Multi-Housing Division 14404 Hoover Street Westminster, CA 92683 (714) 897-4342 acelaundry@gmail.com — www.acelaundry.com

Provide Sales, Service, Leasing & Parts for Coin-Op Laundry Equipment. See the Advertisers Index on Page 64 for the location of our ad.

ADT Multifamily Christopher Martin 4161 E. La Palma Ave. Anaheim, CA 92807 (714) 858-1344 cnma rtin@adt.com

We provide home automation, security systems, keyless door locks & smart thermostats.

May 2022

AIM Properties Don St. John 531 E. Chapman Avenue Orange, CA 92866 (714) 633-2344 don@aimproperties.net — www.aimproperties.net Alfa Investments & Loans Eddie Luna 19 W 3rd St Santa Ana, CA 92701 (714) 981-7177 info@alfalending.com All Valley Washer Service Inc. John Cottrell 15008 Delano St. Van Nuys, CA 91411 (800) 247-1100 john@allvalleywasher.com — www.allvalleywasher.com

PSC Contact Index — continued on page 52

www.aaoc.com

Apartment News

PSC Contact Index —

AMS Construction 1159 Iowa Ave., Ste. K Riverside, CA 92507 (833) 267-7663 info@amsroofingconstruction.com

continued from page 51

Allen Properties Frank Allen/Paul Allen/Jessica Siderius 1 Orchard Road, Suite #230 Lake Forest, CA 92630 (949) 768-6850 frank@allenproperties.net — www.allenproperties.net

See the Advertisers Index on Page 64 for the location of our ad.

Property Management Services/Investments.

Alliance Portfolio James Perry 120 Vantis Drive, Ste 515 Aliso Viejo, CA 92656 (949)349-1322 rprajitno@allianceportfolio.com ALN Data Samantha Wallace 2611 Westgrove Drive, Suite 104 Carrollton, TX 75006 (972) 931-2553 x 218 Samantha@alndata.com — www.alndata.com

Angelo Termite and Construction Gregg Traum 16161 Scientific Way Irvine, CA 92618 (800) 589-8809 info@angelotermite.com

#1 nationwide provider of information and advertising services.

See the Advertisers Index on Page 64 for the location of our ad.

Apex Window Décor Deepa Gorajia 1132 E. Katella Ave, Suite A16 Orange, CA 92867 (714) 532-2588 deepag@apexwindowdecor.com — www.apexwindowdecor.com

Anyone Home Jaime Conde 25521 Commercentre Dr #100 Lake Forest, CA 92630 (949) 916-3919 lightson@anyonehome.com

See the Advertisers Index on Page 64 for the location of our ad.

Appfolio, Inc. 55 Castilian Dr Goleta, Ca 93117 (866) 648-1536 mindy.sorenson@appfolio.com

Engagement and automation tools through Contact Center and CRM software.

API Property Management Margie Tabrizi 1400 Bristol St. N Ste-245-A Newport Beach, CA 92660 (714) 505-5200 margie@apipropertymanagement.com Apartment SEO Ronn Ruiz 100 W. Broadway Ave, Suite 425 Long Beach, CA 90802 (877) 309-7363 ronn@apartmentseo.com — apartmentseo.com

Apartment data and market research.

American 1031 Adam Bryan 10111 Petit Avenue North Hills, CA 91343 (310) 903-6757 adam@american1031.net American Environmental Specialists, Inc. Mr. James F. McClung, Jr. 15183 Springdale Street Huntington Beach, CA 92649 (714) 379-3333 admin@aeshb.com

Advertising firm specializing in Websites, Search & Social Media Marketing.

Consultant: Mold Investigations/Recommendations, Asbestos/Lead Testing, Training. See the Advertisers Index on Page 64 for the location of our ad.

    

Employment Practices Liability Business Income Coverage Cyber Liability & Data Breach Business Crimes Insurance Guaranteed Replacement Cost Worker’s Compensation Insurance

     

Liability Insurance Property Insurance Umbrella Policies Equipment Breakdown Ordinance or Law Backup of Sewers & Drains

Terri Simes Premier Income Property Insurance Serving all of California & Arizona CA License #0647512 Tsimes@farmersagent.com www.farmers.com/tsimes

Apartment News

www.aaoc.com

Approved Real Estate

Jim Forde 4010 Barranca Pkwy, Suite 100 Irvine, CA 92604 (714) 875-0979 jim@approvedrealestateacademy.com

Argos Homes Systems Mr. James Van Dyke 11542 Knott St., Suite B-5 Garden Grove, CA 92641 (714) 894-9534 argosjvandyke@hughes.net

Seamless aluminum rain gutters, fabric awnings, mirrored wardrobe closets. See the Advertisers Index on Page 64 for the location of our ad.

DO YOU KNOW... AAOC provides legislative representation and advocates for its members in Sacramento, in all 34 Orange County cities, and in 14 Riverside County cities? If you are struggling with a local law or regulation that is affecting you and your rental property operations, contact Chip Ahlswede at (714) 245-9500 or Chip@aaoc.com.

www.AAOC.com

Call 714-966-3000 today! Smart choices last a lifetime. 52

See the Advertisers Index on Page 64 for the location of our ad.

PSC Contact Index — continued on page 54

APARTMENT OWNERS, LANDLORDS, INCOME PROPERTY OWNERS 

apartments.com Renee England 18201 Von Karman Ave., Suite 550 Irvine, CA 92612 (714) 313-7621 rengland@apartments.com

May 2022

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May 2022

www.aaoc.com

Apartment News

PSC Contact Index — continued from page 52

ARIZE Chao Wang 1065 N. Pacificenter Dr, Suite 410 Anaheim, CA 92806 (714) 479-2050 Chao.Wang@ArizeHub.com Associated Heating & Air Cheryl Brennan 1320B N Hancock St Anaheim. CA 92807 (714) 777-8833 kthomas@associatedheatingandair.com www.associatedheatingandair.com Assure by Remote Ally Eddie Conlon 4431 Corporate Center Drive, Suite 121 Los Alamitos, CA 90720 (866) 439-0318 conlon@remoteally.com AssuredPartners Kate Shoemaker 2913 S Pullman Street Santa Ana, CA 92705 (949) 417-4047 kate.shoemaker@assuredpartners.com ATI 3360 La Palma Anaheim, CA 92806 (714) 412-0828 edwina.garcia@atirestoration.com Baldwin Construction Stephanie Harrison 464 Cataract Avenue, Suite A San Dimas, CA 91773 (909) 592-2292 sharrison@baldwincontrusction.net Bassett Outdoor Contract Jonathan Bennett PO Box 1280 Haleyville, AL 35565 (205) 486-5102 jlbennett@bassettoutdoorcontract.com Bear Windows Inc. George Torres 1400 S Goodrich Blvd Commerce, CA 90022 (888)470-2645 george@bearwindows.com — www.bearwindows.com Behr Paint Lori Flores 1601 E. Saint Andrew Pl. Santa Ana, CA 92705-5044 (909) 248-5132 lorflores@behrpaint.com — www.behr.com Black Bird Fire Protection, Inc. 10282 Trask Ave Ste D Garden Grove, CA 92843 (714) 462-6095 info@blackbirdfire.com BluSky Restoration Contract, LLC Jose Linares 1183 Warner Ave Tustin, CA 92780 (562) 528-8000 jose.linares@goblusky.com Brian Berg Insurance Services, Inc. Brian Berg 23101 Lake Center Drive, Suite 335 Lake Forest, CA 92630 (888) 791-7069 dyana@bbisinc.com — www.bbisinc.com

Apartment News

BrightView Landscape Services, Inc. Kristina Schafer 1960 S Yale St. Santa Ana, CA 92704 (949) 438- 8528 Kristina.SChafer@brightview.com Buffalo Maintenance, Inc. Frank Alvarez 6861 Stanton Ave., Suite G Buena Park, CA 90621 (714) 956-8371 www.buffalomaintenance.com

See the Advertisers Index on Page 64 for the location of our ad.

California Bath Restoration Carly Camacho 1920 E. Warner Ave., Suite 3P Santa Ana, CA 92705 (949) 263-0779 ccamacho@calbath.com

Complete kitchen and bath restoration and refinishing company.

California Rooter & Plumbing Mr. Mark Fowler 1905 E. Deere Ave. Santa Ana, CA 92705 (949) 222-2202

Plumbing and drain cleaning services. See the Advertisers Index on Page 64 for the location of our ad.

California Safety Agency Darrell Cowan 8932 Katella, Suite 108 Anaheim, CA 92804 (866) 996-6990 dcowan@csapatrol.com — www.csapatrol.com CBRE Multifamily SoCal – Dan Blackwell & Team Daniel Blackwell 3501 Jamboree Road, Suite 100 Newport Beach, CA 92660 (949) 307-8319 dan.blackwell@cbre.com — www.cbre.com/invocmultifamily

Orange County multifamily investment property sales and 1031 exchanges. See the Advertisers Index on Page 64 for the location of our ad.

Chase Multifamily Lending 3 Park Plaza, Suite 1000 Irvine, CA 92614 (866) 937-7199 www.chase.com/mfl CheckpointID Gabe Jones 4100 Midway Road, Suite 1165 Carrolton, TX 75007 (757) 618-3918 emily@checkpointid.com Clarion Management, Inc. Elsa Laufer 101 Pacifica, #260 Irvine, CA 92618 (949) 383-4762 Elaufer@clarionmgmt.com Colliers International Pat Swanson 3 Park Plaza, Ste 1200 Irvine, CA 92614 (949) 724-5564 pat.swanson@colliers.com Commercial Restoration Company Jeff Mandell 9541 W. Ball Road Anaheim, CA 92804 (858) 922-3219 j.mandell@crcmail.com Consensys Property Management Company Laurel Dial 1380 S. Anaheim Blvd Anaheim, CA 92805 (714) 772-4400 laureld@consensyspm.com — www.consensyspm.com

www.aaoc.com

May 2022

Conservice Matt Gordon 750 S. Gateway Dr. River Heights, UT 84321 (866) 947-7379 communications@conservice.com Cox Communications Alicia Gray 27121 Towne Centre Dr, Suite 125 Foothill Ranch, CA 92610 (949) 563-8163 alicia.gray@cox.com Crown Building Services Inc. Jason Maslach 548 Malloy Ct. Corona, CA 92878 (714) 694-1007 jason@crownservicesinc.com – www.crownservicesinc.com DCM Services, Inc David Carlson PO Box 400 Pico Rivera, CA 92056 (800) 504-7103 dcmservices400@gmail.com

See the Advertisers Index on Page 64 for the location of our ad.

Deans & Homer, Renter’s Insurance Debbie Halverson 110 E. Wilson Ave., Suite 102 Fullerton, CA 92832 (800) 345-2054 debbieh@deanshomer.com — www.InsureYourStuff.com Dedicated Transportation Services Richard Rodrigues 13700 Harbor Blvd., Suite B Garden Grove, CA 92843 (714) 371-3034 richthetowguy@yahoo.com www.dedicatedtransportationservices.com Dick Wardlow Insurance Brokers Matt Wardlow 233 High Street Moorpark, CA 93021 (805) 553-0505 x 320 mattw@wardlowinsurance.com — www.wardlowinsurance.com Insurance brokers specializing in apartments and commercial property. Direct Signs and Designs (NorCal Direct Marketing Inc. DBA) Angela Waugh 5151 Golden Foothill Pkwy, #110 El Dorado Hills, CA 95762 (916) 941-8046 angela@directsd.com — directsd.com DM Smithco Duane Van Handel 1940 W. Orangewood Ave., Suite 201 Orange, CA 92868 (714) 456-9147v456-9983 dvh@dmsmithco.com Dunlap Property Group Paul Dunlap 801 E. Chapman Avenue Fullerton, CA 92831 (714) 879-0111 pdunlap@dpgre.com — www.dpgre.com Duringer Law Group, PLC Mr. Stephen C. Duringer, Esq. 181 S. Old Springs Road, 2nd Floor Anaheim Hills, CA 92809 (714) 279-1100, (800) 829-6994 toll free Specializes in landlord/tenant law, debt collection, eviction.

PSC Contact Index — continued on page 56

K CLO C I

MINIMAL 1031 DOCS EXCHANGE

CASH OUT UP TO $10M PROPERTY

IMPROVEMENTS

1st

2nd

TRUST DEEDS

CALL US TODAY!

949.349.1322

DIRECT PRIVATE MONEY LENDER ALLIANCE PORTFOLIO • 120 Vantis Dr., Ste. 515 • Aliso Viejo, CA 92656 800.363.1456 • 949.349.1322 • FAX 949.349.1330 • www.allianceportfolio.com Real Estate Broker • California Department of Real Estate • 02066955 Broker License ID

PSC Contact Index — continued from page 54

EmpireWorks Reconstruction and Painting Chet Oshiro 1682 Langley Ave. Irvine, CA 92614 (888) 278-8200 coshiro@empireworks.com — www.empireworks.com Expressions Home Gallery Sherri Galusha 17138 Von Karman Ave Irvine, CA 92614 (949) 271-2085 srgalusha@morsco.com Major appliances for apartments.

EZ Drain & Plumbing Stacie Fluhrer 6709 Washington Ave, #944 Whittier, CA 90601 (714) 640-0699 ezdrainandplumbing@gmail.com

See the Advertisers Index on Page 64 for the location of our ad.

Farmer’s Insurance — Theresa Simes Agency Terri Simes 17155 Newhope Street #F Fountain Valley, CA 92708 (714) 966-3000 tsimes@farmersagent.com — www.farmersagent.com/tsimes Insurance for apartments, business, auto, home, life, etc. See the Advertisers Index on Page 64 for the location of our ad.

FIRST ONSITE Restoration Lisa McCollough 1275 N. Grove St Anaheim, CA 92806 (619) 537-9499 lisa.mccollough@firstonsite.com

Apartment News

Fisher & Phillips 2050 Main Street, Suite 100 Irvine, CA 92614 (949) 851-2424 cbaran@laborlawyers.com FPK Security, Inc. Steve Flamm P.O. Box 55597 Valencia, CA 91355 (800) 459-4068 stevef@fpksecurity.com Gorman & Associates Sonya Loera PO Box 325 Brea, CA 92822 (714) 255-9998 info@wrgorman.com

Green Home Solutions TrueEnviro James Armendariz 20984 Bake Pkwy, Ste 100 Lake Forest, CA 92630 (909) 238-4169 socal@trueenviro.com Guardian Roofs by Sudduth Construction Inc. Helen Tredo 1010 N. Batavia St., Suite F Orange, CA 92867 (714) 633-3619 guardianroofsbookkeeping@gmail.com — www.guardianroofs.com Roofing systems for residential and commercial property for over 30 years. See the Advertisers Index on Page 64 for the location of our ad.

HMWC, CPAs & Business Advisors David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000 david@hmwccpa.com

www.aaoc.com

May 2022

HMWC, CPAs & Business Advisors David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000 david@hmwccpa.com Ingersoll Rand Jesse Estrada 11927 Ottawa Pl. #90 Chino, CA 91710 (909) 306-9390 jesse.estrada@irco.com Insurent Rob McKenny 122 East 42nd Street, Suite 3600 New York, NY 10168 (646) 843-1713 cschoenau@insurent.com Intellirent Cassandra Joachim 632 Commercial Street, 5th Floor San Francisco, CA 94111 (415) 849-4400 info@myintellirent.com InterLink Multifamily Staffing Lisa Wetzel 17321 Irvine Boulevard Tustin, CA 92780 (949)400-1678 lisa@interlinkmultifamily.com Investing in The OC Mercedes Shaffer 9672 Hightide Drive Huntington Beach, CA 92646 (714) 330-9999 InvestingInTheOC@gmail.com — http://investingintheoc.com

PSC Contact Index — continued on page 58

APARTMENTS | RESIDENTIAL | HOA | COMMERCIAL

Buffalo Maintenance Inc. The Apartment Specialist

WE ARE YOUR TRUSTED SOURCE AND SUPPORT TEAM

PROTOCOLS PROCEDURES TRAINED TECHS LICENSED CERTIFIED INSURED

WE ARE OPEN FOR BUSINESS BUFFALO MAINTENANCE, INC. IS YOUR ‘ONE-STOP SHOP’ FOR ALL ROUTINE MAINTENANCE AND CONSTRUCTION SERVICES

714.956.8371

| www.BuffaloMaintenance.com

Licensed & Insured, CA LIC# 1010967

May 2022

www.aaoc.com

Apartment News

PSC Contact Index — continued from page 56

Investment Capital Real Estate Ignacio Diaz, Jr. 1 Park Plaza, Suite 600 Irvine, CA 92614 (949) 201-8817 id@investmentcapitalre.com — www.investmentcapitalre.com Specializing in the purchase, sale and 1031 exchange of apartment buildings.

Ironwood Plumbing, Inc. Carl Ludwig 101 S. Kraemer Blvd., Suite 100 Placentia, CA 92870 (877) 484-7575 carl@ironwoodplumbing.com — www.ironwoodplumbing.com ISU — The Olson Duncan Agency Jim Kinmartin 25550 Hawthorne Blvd #203 Torrance, CA 90505 (310) 373-6441 jim@olsonduncan.com — www.olsonduncan.com Independent insurance brokerage representing commercial building owners and operators.

Jetty Melissa Blazejewski 217 Centre St, Mailbox 118 New York, NY 10011 (855) 695-3889 hello@jetty.com JLE Property Management Denise Arredondo 202 E Broadway Anaheim, CA 92805 (714) 778-0480 www.jle1.com — denise@jle1.com

Kairos Investment Management Company Jon Needell 30242 Esperanza Rancho Santa Margarita, CA 92688 (949) 709-8888 jneedell@kimc.com — www.kimc.com Kay Properties & Investments Company Patricia Aballe 21515 Hawthorne Blvd, 360 Torrance, CA 90503 (855) 899-4597 info@kpi1031.com

L and D Appliance Corp. Henry Hsu 11969 Telegraph Rd. Santa Fe Springs, CA 90670 (562) 946-1105 henryh@lndappl.com — www.lndappl.com L’Abri Management, Inc. 8141 E. Second Street, Suite 300 Downey, CA 90241 (714) 826-9972 www.labri-inc.com

See the Advertisers Index on Page 64 for the location of our ad.

KD Electric Company Derrick Laughlin 17071 E. Imperial Hwy., Suite A6 Yorba Linda, CA 92886 (714) 223-2700 derrick@kdelectric.com — www.kdelectric.com

Electrical wiring & installation for remodels, tenant improvements, new constructions & additions.

Kimball, Tirey & St. John LLP Company Deborah Biggs 2040 Main St., Suite 500 Irvine, CA 92614 (800) 564-6611 deborah.biggs@kts-law.com KW Commercial Randy Combs 4010 Barranca Parkway, Ste 100 Irvine, CA 92604 (714) 658-3263 randycombs@kw.com

See the Advertisers Index on Page 64 for the location of our ad.

Full service property management provider for 16+ units.

LA Hydro-Jet & Rooter Service, Inc. Dan Baldwin 10639 Wixom St Sun Valley, CA 91352 (800) 750-4426 dbaldwin@lahydrojet.com Landcare Logic Jalin Gerber 1448 N. Glassell Orange, CA 92867 (951) 316-8002 jalin@landcarelogic.com — www.landcarelogic.com LaundryUp Howard Lee 1070 N. State College Blvd. Anaheim, CA 92806 (714) 533-7835 hmlee_vp@yahoo.com — www.laundryup.com Livable Daniel Sharabi PO Box 475852 San Francisco, CA 94147 (877) 789-6027 comesave@livable.com — www.livable.com

See the Advertisers Index on Page 64 for the location of our ad.

Sondance Painting 1132 E. Katella Avenue, Suite A-16 Orange, CA 92867 Phone (714)

532-2588 Fax (714) 532-2466

NO HIDDEN COSTS

www.apexwindowdecor.com Woman owned & managed

➢ Free Delivery & Estimates ➢ Custom Sizes Available

Products Available: • Vertical Blinds • Fauxwood Blinds • Woven Wood Shades • Roller Shades • Shutters • Mini Blinds

APARTMENT– RESIDENTIAL COMMERCIAL INTERIOR – EXTERIOR FULL JANITORIAL, MAINTENANCE & CLEAN UP SERVICES

NEAT, FAST, HONEST

LIC. #828563

949-472-7516 58

Apartment News

www.aaoc.com

May 2022

Lloyd Pest Control David Hinrichs 1331 Morena Blvd, #300 San Diego, CA 92110 (619) 843-6369 david.hinrichs@lloydpest.com LoCali Management Group Nathan Poth 6789 Quail Hill Pkwy, Ste 625 Irvine, CA 92603 (714) 747-9074 Nathan@livinglocali.com — www.livinglocali.com

McCarthy Roofing Aaron Martin 625 W. Katella Ave. #29 Orange, CA 92867 (714) 538-3330 customerservice@mccarthyroofing.com

National Service Company Ms. Mary Ann Dillard 845 N Commerce St Orange, CA 92867 (714) 633-1811 mdnational@yahoo.com — www.apartmentlaundry.com

McCormack Roofing Weatherproofing & Construction Chris Maxey 1260 N. Hancock St. Suite 108 Anaheim, CA 92806 (714) 777-4040 chrism@mccormackroofing.com — www.mccormackroofing.com

Luminous Joel Duchesne 2911 1/2 Hewitt Ave., Suite 8 Everett, WA 98201 (866) 387-7275 help@luminousresidential.com Marcus & Millichap Jon Giannola 19800 MacArthur Blvd Ste 150 Irvine, CA 92612 (949) 419-3200 jgiannola@marcusmillichap.com

See the Advertisers Index on Page 64 for the location of our ad.

Navion Insurance Associates, Inc Shawntae Stewart 23001 La Palma Avenue, Ste 120 Yorba Linda, CA 92887 (714) 202-4711 sstewart@navionins.com — www.navionins.com Newmeyer & Dillion, LLP Rondi Walsh 895 Dove Street, 5th Floor Newport Beach, CA 92660 (949) 854-7000 rondi.walsh@ndlf.com NEXT LEVEL Property Solutions, LLC Marie Kaplan 2030 Main Street, Suite 1300 Irvine, CA 92614 (949) 260-4775 mariek@nextlevel-ps.com — www.nextlevel-ps.com NFP Property & Casualty Eric R. Marrs 1551 Tustin Avenue, Suite 500 Santa Ana, CA 92705 (714) 975-8429 eric.r.marrs@nfp.com — www.nfp.com

Boutique style property management.

See the Advertisers Index on Page 64 for the location of our ad.

Mariposa Landscapes, Inc. Liz Juarez 1107 East Walnut Street Santa Ana, CA 92701 (626) 526-0707 liz.juarez@mariposa-ca.com — www.mariposa-ca.com

See the Advertisers Index on Page 64 for the location of our ad.

Mesa Artificial Turf/Garage Doors David Vento 4915 E Hunter Ave Anaheim, CA 92807 (714) 598-1996, Ext: 2232 dvento@mesagaragedoors.com Moore Replacements Mike Moore 1525 W MacArthur Blvd, Unit 16 Costa Mesa, CA 92626 (714) 963-0505 mike@moorereplacements.com Morgan Skenderian Investment Real Estate Group Company 4590 Mac Arthur Blvd., Suite 260 Newport Beach, CA 92660 (949) 251.8800 md@morganskenderian.com Multi Team Services Teresa Manzano Mendoza 17321 Irvine Blvd, #205 Tustin, CA 92780 (714) 727-6348 teresa@multiteam.net — www.multiteamservices.com

Commercial, Personal & Health Insurance.

PSC Contact Index — continued on page 60

SCR WEST

Multi-Family General Contractor

– – – – – – – – – – –

Unit Renovations and Turns Exterior Repaints Interior and Exterior Remodels Leasing Office Remodels Washer/Dryer Conversions Value Add Specialist Structural Repairs Maintenance Programs Water Intrusion Repair Fire Damage Repair Suspect Growth Repair

“Your Complete Multi-Family Contractor”

714-234-0421 scrwest@gmail.com Lic #777688

May 2022

www.aaoc.com

Apartment News

PSC Contact Index — continued from page 59

NPM Staffing an InterSolutions Company Laura Aliberti 2400 East Katella Ave., Suite 800 Anaheim, CA 92806 (949) 307-1595 laliberti@npmstaffing.com — www.npmstaffing.com OC Concrete LLC Brandon Koslosky 4320 E La Palma Ave Anaheim, CA 92807 (714) 524-6067 brandon.occoncrete@gmail.com — www.occoncrete.net Anything related to concrete

OC Professional Maintenance Team Jennifer Barragan 1180 W. Ball Rd. #9134 Anaheim, CA 92812 (714) 583-8633 info@ocproteam.com

See the Advertisers Index on Page 64 for the location of our ad.

Oliver Mahon Asphalt Michelle Hogge 182 Wells Place Costa Mesa, CA 92627 (949) 548-6398 admin@olivermahon.com Opti-Fit Fitness Solutions Eric Konz PO Box 6716 Folsom, CA 95763 (888) 601-4350 ekonz@opti-fit.com — www.opti-fit.com Optim Real Estate Services Company Tom Gibbons 620 Newport Center Drive, 11th Floor Newport Beach, CA 92660 (949) 200-4610 tom@optimres.com Optimum Seismic, Inc. Ali Sahabi 5508 S. Santa Fe Ave. Vernon, CA 90058 (323) 605-0000 asahabi@optimumseismic.com — www.optimumseismic.com See the Advertisers Index on Page 64 for the location of our ad.

Orange County Property Management Eric Reichert 16742 Gothard Street, Suite 117 Huntington Beach, CA 92647 (714) 840-1700 eric@ocmgmt.com — orangecountypropertymanagement.com

Pacific Environnemental & Abatement Solutions, Inc. Kristine Ramos 12821 Western Avenue Garden Grove, CA 92841 (714) 379-5029 kristine.ramos@peas1.com — www.peasolutions.com Pacific Premier Bank Daniel Borland 17901 Von Karman Ave Suite 1200 Irvine, CA 92614 (949) 502-4325 dborland@ppbi.com — www.ppbi.com

Prestige Property Management Brad Clark 1500 Adams Ave., Suite #201 Costa Mesa, CA 92626 (949) 933-1518 brad@prestige-pm.com — www.prestige-pm.com

OMNIA Partners, Multifamily Housing 840 Crescent Center Drive, Suite 600 Franklin, TN 37067 lindsey.scholl@omniapartners.com Patio Guys Joanna Solis 2907 Oak St Santa Ana, CA 92707 (800) 310-4897 commercial@patioguys.com Perch Wealth J.P. Ledesma 9940 Research Drive #200 Irvine, CA 92618 (949) 539-4200 JPLedesma@perchwealth.com

Property Management Multifamily & Single Homes, Real Estate Sales.

See the Advertisers Index on Page 64 for the location of our ad.

Plumb It Right! Terry Gepford 2135 North Orange Olive Road Orange, CA 92865 (949) 275-2913 terrylgepford@gmail.com PRC Restoration Freddy Rodriguez 23839 Banning Blvd Carson, CA 90745 (562) 490-6900 info@prcrestoration.com — www.prcrestoration.com Precision Concrete Cutting Aaron Anderson 650 S Grand Ave #108 Santa Ana, CA 92705 (760)448-0979 aaron@pcctriphazardremoval.com — www.safesidewalks.com Precision Environmental Mark Taylor 4350 Transport Street, Suite 109 Ventura, CA 93003 (805) 641-9333 mtaylor@precisionenv.com

See the Advertisers Index on Page 64 for the location of our ad.

Roberts Management & Investments Subsidiary of Ray Roberts Realty, Inc. Over 70+ Years of Trusted Service and Experience 24 Hour Emergency Service Line DRE #01141711 Full Service Management Company Se Habla Español Management Plan Customized to Your Goals Detailed Computerized Monthly Financial Statements Resident Screening, Rent Collections and Resident Relations RAY ROBERTS REALTY

(562) 430-3588

Ask for: Mark Roberts 4662 Katella Ave., Los Alamitos, CA 90720

Fax (562) 430-0693

Apartment News

www.aaoc.com

www.rayrobertsrealty.com May 2022

Full Service Real Estate.

ProActive Realty Investments Rita Aguila 1913 E. 17th Street, Suite 217 Santa Ana, CA 92705 (714) 541-3138 rita@proactiveri.com — www.proactiveri.com

PWS Laundry / Alliance John Endahl 12020 Garfield Ave South Gate, CA 90280 (323) 721-8832 jendahl@pswlaundry.com — www.pwslaundrywest.com R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400 drhodes@rbdist.com — www.rbdist.com

See the Advertisers Index on Page 64 for the location of our ad.

ReassureRent Eric Jarvis 5955 De Soto Ave, Ste 250 Woodland Hills, CA 91367 (833) 383-6268 ericj@elevatemgt.com

Insurance that manages the eviction and pays you lost rent. See the Advertisers Index on Page 64 for the location of our ad.

RedRock Technologies Jake Tirabassi 15215 Alton Parkway, #200 Irvine, CA 92618 (949)386-0798 jaket@itredrock.com Redwood Mortgage Mike Micci 177 Bovet Road, Suite 520 San Mateo CA 94402 (949) 793-5130 mike.micci@redwoodmortgage.com Rentler Barton Strawn 200 Civic Center Drive, Suite 150 Sandy, UT 84070 (888) 222-1009 www.rentler.com/partner/aaoc — membership@rentler.com RentPath Laura Lemansky 950 East Paces Ferry Road NE, Suite 2600 Atlanta, GA 30326 (949) 943-5177 llemansky@rentpath.com Restoration Management Company Michelle Lopez 25172 Arctic Ocean Dr., Suite 100 Lake Forest, CA 92630 (949)274-6408 mlopez@rmc.com — www.rmc.com REVS (Refuel Electric Vehicle Solutions) David Aaronson 3753 Nottingham St Houston, TX 77005 (713) 927-1693 daaronson@refuelevs.com — www.refuelevs.com

See the Advertisers Index on Page 64 for the location of our ad.

PSC Contact Index — continued on page 62

Call Us Now! (909) 592-2292 We are here for you!

What we offer: • Services for commercial moving • Relocation from one place to another • Climate controlled and locked room for high end paintings • Climate controlled storage facility • All contents in vaults with tracking for each item in vault • Smoke cleaning with ozone machines and decontamination rooms • Total loss inventories • Certified asbestos staff that works with environmental companies for total loss inventory • Staff is professional, friendly and organized

Baldwin Movers will help you with any of your moving needs. Moving is hectic, let us help you with the process. Our team will come alongside you and facilitate the move to your new place. We can also provide storage for your contents with our vaults and keep track of every one of your belongings using our iPad tracking system.

Moving doesn’t need to be stressful! Let us help you move into your new place today! We keep track of all of your belongings and make sure they arrive at your new home together.

Ready to move your office? Let us help you move your business to its new base of operations! We understand what an incredible task it is to move your workplace. Let us help you facilitate that process. May 2022

Did you know we offer storage as well? We help pack your belongings into these vaults that we can search and know the contents of each individual one using our database! You will never have to worry about your things getting misplaced!

www.aaoc.com

Apartment News

PSC Contact Index — continued from page 60

Rey Insurance Services, Inc. Mike Rey 27130 Paseo Espada B523 San Juan Capistrano, CA (949) 487-9661 mike@reyinsuranceservices.com — www.reyinsuranceservices.com See the Advertisers Index on Page 64 for the location of our ad.

Reynolds Realty Advisors Elizabeth Reynolds 3900 E Miraloma Ave, Suite H Anaheim CA, 92806 (866) 613-7772 Elizabeth@ReynoldsRealtyAdvisors.com www.ReynoldsRealtyAdvisors.com Roberts Management & Investments Ray Roberts 3532 Katella Ave, Suite 111 Los Alamitos, CA 90720 (562) 430-3588

See the Advertisers Index on Page 64 for the location of our ad.

RokitNow Bhavin Patel 26895 Aliso Creek Rd #B329 Aliso Viejo, CA 92656 (855) 765-4866 info@rokitnow.com — www.rokitnow.com

Text messaging services to help communicate with your customers.

Rose Paving LLC Ryan Strzalka 10200 Matern Place Santa Fe Springs, CA 90670 (562) 243-0426 rstrzalka@rosepaving.com — www.rosepaving.com Parking lot maintenance.

Royal Roofing.com (RWS&P, Inc.) Steve Pinkus 6831 Suva St. Los Angeles, CA 90201 (562) 928-1200 steve@royalroofing.com — www.royalroofing.com

See the Advertisers Index on Page 64 for the location of our ad.

Specializing in flat/low slope roofs, comp. & wood shingle and tile roofs. Solar panel installation. See the Advertisers Index on Page 64 for the location of our ad.

SafeRent Solutions Paula Durner 3001 Hackberry Rd, Irving, TX 75063 (419) 367-7615 paula.durner@parkhillholdings.com

Management Company Paul Conzelman 1010 E Chestnut Ave Santa Ana, CA 92701 714) 558-2411 ext 124 pconzelman@satellitemanagement.com Schiff & Shelton Laurie Schiff 3700 Campus Drive, Suite 202 Newport Beach, CA 92660 (949) 417-2211 laurie@schiff-shelton.com Schluter Systems Mary Yocum 15 Nantucket Lane Aliso Viejo, CA 92656 (714)329-0355 myocum@schluter.com SERVPRO of Newport and Huntington Beach South Jake Ness 21531 Surveyor Cir Huntington Beach, State 92646 (714) 962-9222 jness@servprohbs.com — www.servpronewportbeach.com S M Painting Corp. Salvador Munguia 417 S. Associated Rd. #212 Brea, CA 92821 smpaintscheduling@gmail.com Snappt Inc. Daniel Cooper 6100 Wilshire Boulevard Los Angeles, CA 90048 (714) 812-2340 dcooper@snappt.com — www.snappt.com South Coast Real Estate & Property Management 1927 Harbor Blvd., #370 Costa Mesa, CA 92627 (800) 541-1962 paul@southcoastrealestatebroker.com

We are the leading screening and risk management provider for the multifamily industry.

Southern California Edison-Multi Family Program Mary Finn Parker 1515 Walnut Grove Ave Rosemead, CA 91770 (714)307-5274 mary.finn@sce.com — www.sce.com Spicer Mechanical Chad Hegreberg 1210 N. Jefferson #K, Anaheim, CA 92807 (714) 279-9100 chadh@spicermechanical.com — www.spicermechanical.com

RUN CREDIT CHECKS ONLINE

24/7 and SAVE!

Call AAOC to schedule a one-on-one demonstration TODAY!

(714) 245-9500 62

Apartment News

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May 2022

Strategic Sanitation Services Eric Lenning 25801 Obrero Drive #11 Mission Viejo, CA 92691 (877) 271-7909 ericl@wasteoptimize.com Sullivan Property Management Marco Vartanian 2101 E Fourth St., Suite 200A Santa Ana, CA 92705 (714) 541-0288 Ext: 217 info@sullivanpm.com — www.sullivanpm.com

40 Years of Property Management Experience in Orange County. See the Advertisers Index on Page 64 for the location of our ad.

Surface Experts of South Irvine Heath White 25 Grandbriar Aliso Viejo, CA 92656 (949) 471-0408 hwhite@surfaceexperts.com The Bee Man SVN / Vanguard — Cameron Irons Cameron Irons 120 W. 5th Street #210 Santa Ana, CA 92701 (714) 446-0600 cirons@svn.com — www.svnvanguard.com

See the Advertisers Index on Page 64 for the location of our ad.

TAG / AMS, Inc. Rick Denver 10572 Chestnut Street Los Alamitos, CA 90720 (562) 280-0177 rickdenver@tagams.com The Door & Window Company Elsa Pizana 1529 W. Alton Avenue Santa Ana, CA 92704 (714) 754-4085 elsa@thedoorandwindow.com The Liberty Group Carrie Floyd 11801 Pierce Street, Suite 200 Riverside, CA 92505 (951) 744-0057 carrief@thelibertygroup.com — www.thelibertygroup.com The Management Works Chip Robinson 1303 Avocado Ave #260 Newport Beach, CA 92660 (949) 644-2063

www.mgtworks.com We provide apartment property management in Southern California.

Titanium Restoration Services Company Victor Martinez P.O. Box 4584 Anaheim, CA 92801 (714) 290-5875 titaniumrestoration@gmail.com TO’ and MO’ Towing Robert Heer 518 N. Poinsettia Ave. Santa Ana, CA 92701 (714) 543-0879 rchjr@pacbell.net Towing company with 4 locations in Orange County.

Total Rooter & Plumbing 1920 W. Commonwealth #2304 Fullerton, CA 92837 (714) 715-3315 totalbfrp@gmail.com

See the Advertisers Index on Page 64 for the location of our ad.

TouchPoint Brian Maguire 13681 Newport Ave, Suite 8118 Tustin, CA 92780 (714) 614-8221 brian@touchpoint365.com — www.touchpoint365.com Trane/American Standard Brett Massie 2315 185th Avenue East Lake Tapps, WA 98391 (206) 406-3307 Brett.Massie@TraneTechnologies.com Trident Inspection Group Jeff Clark 1572 Lanai Way Tustin, CA 92780 (714) 644-0122 jeff@tridentinspectiongroup.com Urban Surfaces Krysten Stiffler 1121 Olympic Drive Corona, CA 92881 (951) 223-9845 Krysten.S@UrbanSurfaces.com — www.urbansurfaces.com USGI — Upland Group William Estela 2390 E. Orangewood Avenue #520 Anaheim, CA 92806 (855) 787-5263 westela@usg.org — www.usg.org Valet Living Briana Sellers 100 South Ashley Drive, Suite 700 Tampa, FL 33602 (813) 248-1327 briana.sellers@valetliving.com — www.valetliving.com VERO Richard Philpot 335 Madison Avenue, 4th Floor New York, NY 10017 (703) 850-8730 richard@sayvero.com Vesync Chao Wang 1065 N. Pacificenter Dr, Suite 410 Anaheim, CA 92806 (714) 479-2050 danica.chin@vesync.com WASH Multi Family Laundry Systems Tracy McMahon 100 N. Sepulveda Blvd., 12th Floor El Segundo, CA 90245 (800) 421-6897 Ext: 1625

Coin-operated laundry equipment. See the Advertisers Index on Page 64 for the location of our ad.

Water Heater Man, Inc. Jim Green 570 W. Freedom Ave. Orange, CA 92865 (714) 282-7098 tommyg@waterheatermaninc.com

Water Heater/boiler service and installation.

Water Heaters Only Inc. Yana Carpenter 970 E. Main Street #200 Grass Valley, CA 95945 (800)833-4570 laoffice@waterheatersonly.com — www.waterheatersonly.com Wesierski & Zurek LLP, Lawyers Thomas B Cummings Esq. 1 Corporate Park Dr, Fl 2 Irvine, CA 92606 (949) 975-1000 tcummings@wzllp.com — www.wzllp.com

Defense of Landlord/Tenant, Premises Liability and Employment Matters.

West Coast Drywall & Paint Aaron Fernandez 1610 W. Linden Avenue Riverside, CA 92507 (951) 778-3592 aaron.fernandez@wcdp.com WICR Waterproofing & Decking 901 E. Taquitz Canyon Way, Suite A105 Palm Springs, CA 92262 (888) 388-9427 sean@wicr.net Willdan Energy Solutions Ross English 2401 East Katella Avenue, Suite 300 Anaheim, CA 92806 (844) 387-5463 MFEEP@willdan.com

WIRE Associates 840 Newport Center Dr #100 Newport Beach, CA 92660 (949) 677-3466 cw@newOChome.com Yardi Systems Inc. 430 S. Fairview Avenue Goleta, CA 93117-3124 (805) 699-2040 kelly.krier@yardi.com Ygrene Energy Fund Emily Ramey 2100 South McDowell Blvd. Petaluma, CA 94954 (415) 261-7578 emily.ramey@ygrene.com Zebra Construction Inc. Michelle Durey 145 S Fairfax Ave Los Angeles, CA 90036 (310) 890-3989 info@zebraconstruct.com Zumper 49 Geary St. San Francisco, CA 94108 714) 262-4213 darcy@zumper.com

AMS CONSTRUCTION “Your Trusted Partners”

Renovation & Roofing Expert Interior & Exterior Renovation:

Roofing:

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Dry Rot Repairs Stucco & Paint Structural Repairs Drywall & Texture Parking Lots Concrete Electrical & Plumbing Window Replacement

Commercial Roofing Residential Roofing Structural Repairs PVC TPO Tile Shingle Fluid Applied System

www.amsroofingconstruction.com LIC# 992388

Call for a FREE Inspection!

info@amsroofingconstruction.com

833-267-7663

Rated #1 Construction Company in Southern California! Excellent Customer Service & Competitive Pricing! May 2022

www.aaoc.com

Apartment News

ADVERTISERS’ INDEX

May 2022 Apartment News Magazine

Articles inside

Product & Service Council’s Contact Index

PSC Corner — Navion Insurance Associates / Snappt

California’s Balcony & Deck Inspection Law Webinar

Passing the Torch Webinar

Resident Screening & Rental Marketing Webinar

Accommodating Assistance Animals in Your Rental Community

AAOC Riverside Multifamily Mingle Recap

Biden Budget Proposal Calls for Harmful Multifamily Tax Pay-Fors

Orange County Legislative Watch June Primaries, and Local Realities

Dear Maintenance Men

President’s Message — Beyond Proud

Renovations and Retrofits Improve Apartment

April General Membership Meeting Recap

A Market Perspective for Evaluating Options

Sacramento Report — A Little Less Rent and A Lot More Possession

Your National Apartment Association Membership