June 2023 Apartment News Magazine

CALENDAR OF EVENTS

JUNE

13 - Board of Directors Meeting

Tuesday, 6 pm, Online

14 - General Membership Meeting

Wednesday, 7–8:30 pm, sanTa ana elks lOdge

21 - CRHP Summer #1

Wednesday, 6–9 pm, Online, see page 9

22 - Real Estate Funds & Delaware Statutory Trusts

Thursday, 1–2 pm, Online, see page 38

28 - CRHP Summer #2

Wednesday, 6–9 pm, Online

4 - Independence Day

Tuesday, Office clOsed

5 - CRHP Summer #3

Wednesday, 6–9 pm, Online

10 - EV Charging

mOnday, 1–2 pm, Online, see page 36

11 - Board of Directors Meeting

Tuesday, 6 pm, Online

12 - CRHP Summer #4

Wednesday, 6–9 pm, Online

13 - SB 721 Balcony & Deck Inspection

Thursday, 1–2 pm, aaOc Office, see page 34

15 - Angels vs. Astros Game + AAOC Pre- Game

saTurday, 3–10 pm, gOlden rOad & angels sTadium, see page 5

17 - Intellirent Screening & Marketing

mOnday, 10–11 pm, Online

Apartment News

17 - Seismic Retrofitting 101

mOnday, 1–2 pm, aaOc Office

19 - CRHP Summer #5

Wednesday, 6–9 pm, Online

26 - CRHP Summer #6

Wednesday, 6–9 pm, Online

AUGUST

1 - PSC 2024 Sponsorship Signups

Tuesday, 8 am, Online

2 - CRHP Summer #7

Wednesday, 6–9 pm, Online

3 - Summer Cruise

Thursday, 5:30–8 pm, neWpOr T harbOr, see page 37

7 - Welcome Home OC

mOnday, 10–11 am, Online

8 - Board of Directors Meeting

Tuesday, 6 pm, Online

9 - CRHP Summer #8

Wednesday, 6–9 pm, Online

14 - Fraud Detection & Protection

mOnday, 10–11 am, Online

16 - CRHP Summer #9

Wednesday, 6–9 pm, Online

23 - CRHP Summer #10

Wednesday, 6–9 pm, Online

30 - CRHP Summer #11

Wednesday, 6–9 pm, Online

31 - Lunchtime Learning

Thursday, 12–1 pm, Online

Published by the Orange County Multi-Housing Service Corporation, a subsidiary of the Apartment Association of Orange County.

The Resources You Want — The Representation You Need — Since 1961

525 Cabrillo Park Drive, Suite 125 Santa Ana, CA 92701

(714) 245-9500 • Fax (714) 245-9505 • www.aaoc.com

n Executive Director – David J. Cordero

n Editor in Chief – David J.

Cordero

n Advertising & Media Sales Director – Debbie M. DiBernardo

n Design & Production – Dave Moeller/Graphic Angles

n Printing – Sundance Press

The contents of the Orange County Apartment News may not be reproduced without written permission. The opinions expressed in any article in the Orange County Apartment News are those of the author and do not necessarily reflect the viewpoint of the Apartment Association of Orange County or Apartment News

This publication is designed to provide accurate and authoritative information in regard to the subject manner covered. It is provided with the understanding that the publisher

is not engaged in rendering legal, accounting or other professional service. If legal service or other expert assistance is required, the services of a competent person should be sought. Publisher disclaims any liability for published articles, typographical errors, production errors or the accuracy of information provided herein. While Orange County Apartment News makes efforts to ensure the accuracy of information provided herein, publication of advertisements does not constitute any endorsement or recommendation, expressed or implied, of the advertiser or any products or services offered. We reserve the right to reject any advertising or editorial copy.

NOTE: Unless stated otherwise permission to reprint magazine articles is granted on the condition that full credits are given to the author or to other sources and to Apartment News

MISSION STATEMENT

To promote, protect and enhance the rental housing industry by providing programs and services that enable our members to operate successfully, and by supporting our members’ interests legislatively in order to preserve private property rights.

BOARD OF DIRECTORS

Officers

n President John Tomlinson

n First Vice President Randy Combs

n Second Vice President Denise Arredondo

n Vice President

Legislative Council Nathan Poth

n Treasurer Laurel Dial

n Secretary Julia Araiza

n Sergeant at Arms Rick Roshan

n Immediate Past President Frank Alvarez

Directors

n Christine Baran n Craig Kirkpatrick

n Alan Dauger n Stefanie Koslosky

n Amy Fylling

Directors Emeriti

n Ronald Berg n Stephen C. Duringer

n Vicki Binford

n David A. Cossaboom

n Nicholas Dunlap

n William R. Gorman

n Jerry L’Ecuyer

n Nick Lieberman

The Power of Your Actions and Voice

Iam thrilled to inform you that this past month was both active and successful for AAOC’s legislative advocacy efforts—both locally and in the State Capital.

Many thanks to those of you who were instrumental in successfully advocating for reasonable solutions in Buena Park when it appeared the city council was poised to support unnecessarily aggressive and far-reaching regulations. And thanks also to those of you who have been an active part of our efforts in Sacramento making phone calls and sending emails to inform and educate our elected officials of their constituents’ opinions and concerns.

For those of you who showed up at the Buena Park City Council meeting on April 25th, your presence—many of you clad in shirts reading, “Solutions Not Intrusions”—and your public comments were a perfect demonstration in putting truth to power. Your efforts led to a complete turnaround by the city council,

resulting in a 4–1 vote that avoided a citywide expansion of what has been a targeted rental-housing inspection program for more than 20 years. While the council did approve a very limited expansion in terms of the number of units that would be subject to inspection—primarily within the existing program areas—the frequency of these inspections is reasonable, the policy provides sufficient exemptions for properties, and the city council signaled a preference for education over harsh regulation of our rental housing industry.

Shifting to our state advocacy efforts in Sacramento, I want to take a moment to specifically recognize the extraordinary efforts of Amy Fylling (Advanced Management Company) during our recent Lobby Day in Sacramento. Amy is not only an active member of the AAOC Board of Directors and the Legislative Committee, but she also plays a crucial role as member of the California Rental Housing Association (CalRHA) legislative committee. This was her first trip to Sacramento as part of AAOC’s advocacy team and, to say the least, she quickly found her footing and was an extremely effective voice on behalf of our association and industry. She truly went above and beyond as a member of our delegation. I can tell you my own first trip—approximately 15 years ago— was quite different. I was fortunate enough to have been taken under the proverbial wing of one of the legends in our industry, Ray Maggi, who thoughtfully

and patiently mentored and educated me before, during, and after that trip— and boy did I need it.

I also want to recognize our lobbyist, Ron Kingston (California Strategic Advisors) for his efforts on our behalf. He was commended by both legislators and their staff for his informative and impactful leave behind pieces and for the perspective and policy knowledge he had to offer during our meetings. And last, but certainly not least, congratulations are in order for Ron’s associate, Rae Beam, who recently passed one of the toughest Bar Examinations in the country.

What a month indeed!

Finally, I must close this message on a sad note. For those of you who may not have already heard, the AAOC family recently lost one of the most dedicated, caring, and supportive individuals and leaders of our association. AAOC Director Emeritus William “Bill” Gorman passed away last month at the age of 83. This issue of Apartment News is hereby dedicated to his memory and we pay tribute to Bill in the pages that follow for his exemplary service and commitment to AAOC and our rental-housing industry. Rest in Peace, friend.

Sincerely,

John Tomlinson

VS

Expanded Reporting Requirements Would Come with Hefty Price Tags

Many of us would view the following as not just good news but great news. Let’s look at what was recently halted in the California Legislature.

One of the bills in the legislature that was stopped would have mandated residential property owners to report notices of every rent increase and eviction to a new state agency. That agency would have been tasked with making that information a publicly searchable database.

The bill that was introduced to try to accomplish this was SB 395 (Wahab), D-Hayward. The bill was aimed at establishing new administrative responsibilities on property owners. The legislation would have required rental housing providers to file any notice of termination of tenancy or rent increase with the Secretary of State’s office within 10 days of notifying the tenant. Non-compliance also could have provided tenants with a new potential defense in an eviction lawsuit.

The bill posed incredible issues over invasion of privacy and redundancy of the proposed database. The cost of administering the program could have been astronomical. Similar legislation carried by Assembly Member Wicks in 2019, 2020, and 2021 came with a price tag of over $20 million to establish and more than $8 million per year to maintain.

Another bill proposed to regulate the use of artificial intelligence-based decision making tools including tools we use in rental housing.

The bill which was popularly known as the Automated Decision Systems Accountability Act, was authored by Assembly Member Rebecca BauerKahan, D- Orinda. AB 331 sought to require any business, including the residential rental housing business, to conduct annual impact assessments of any AI-based decision tools used and to submit detailed reports to the California Civil Rights Department (CRD)—formally known as the California Department of Fair

Employment and Housing.

AI tools were targeted in the legislation. The principal concern was obvious—the author believed that rental history, employment, and income are used to predict a household’s ability to pay (including rent) and assess potential risk. The bill would have also allowed tenants to opt out of decisions made solely by AI if it was technically feasible, which in our opinion would have been impossible to achieve.

In other words, the bill would have prohibited “algorithmic discrimination” which in the eyes of the proponents contributes to the unjustified differential treatment or outcomes that may have a significant effect on a person’s life. We would have been required to report to the state as if we were the developer of the AI decision tool. The report would have required us to state the intended uses of the tool and document the tool’s limitations including

Sacramento — continued on page 8

CAREER CENTER

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Employers can post job openings, view resumes, and pre-screen candidates. Job seekers can search job openings, create alerts, post resumes, and apply online

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The AAOC Multifamily Career Center features: www.AAOC.com

reasonably foreseeable risks of algorithmic discrimination from its use, and date used to train “or program the tools and how the tool was evaluated for validity and explain ability.”

The California Civil Rights Department would not only be charged with obtaining the information, but it would also have been allowed to impose an administrative fine of not more than $10,000 per violation. And if that was not bad enough, the bill stated that each day an automated decision tool is used for which an impact assessment has not been submitted to the state, the state would be allowed to identify each day as a distinct violation.

If you were wondering about the cost to the state, we have the answer. It would have been significant. In order for the state to accept impact assessments submitted by developers and deployers of the decision tool, and establish processes though which it

assesses and collects fines, the state estimated that the costs to be in the range of $17 million to $20 million annually. We believe that number to be remarkably low. This does not include the cost pressures on the trial courts in increased workload given that this bill creates a new crime. A defendant charged with a misdemeanor is entitled to a no-cost legal representation and a jury trial. In addition, the costs for increased incarceration could have been significant.

The bill had a remarkable impact on every business that uses evaluative decision-making tools, including: employment, housing, utilities, health care, insurance, legal services, voting, and financial services.

Saving the best for the last, there is SB 466 (Wahab). The bill would have given local jurisdictions the option of limiting the amount that residential landlords can raise the rent each year for housing that is more than 28 years old. This measure, like the others, was

strongly opposed by AAOC. Unlike the other bills in this column, the bill died on the Senate Floor instead of in a committee of the Legislature.

To say this bill became one of the more complicated measures in the Legislature this year is an understatement. The author decided to gut the bill and change the entire measure on the fly in committee. The amendments were not written or analyzed. The amendments were not available for weeks following the hearing. This made it very difficult to oppose a bill that ultimately went after rental housing, that for decades was exempt from state and local rent control laws.

Thankfully the bill died, and we were extremely relieved that the measure fell apart in the end.

Ron Kingston is President of California Strategic Advisors and Legislative Advocate for the Apartment Association of Orange County. For questions regarding this article, please call AAOC at (714) 245-9500.

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Course Topics Include:

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• Legal Issues Affecting Landlords & Tenants

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Members: $595

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• Employee Development

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ORANGE COUNTY LEGISLATIVE WATCH

AAOC’s Voter Registration Initiative: Why It Matters to the Multifamily Industry

Since the start of 2023 AAOC has been reaching out membership wide and requesting that you communicate with your residents about voter registration. Our ask has been quite simple and consistent:

• Provide new residents with information about updating their voter registration.

• Encourage existing residents to make sure their voter registration is current.

• Remind residents who are moving out to make sure the change their registration to their new address.

This is a major initiative for AAOC moving forward. Having current, upto-date voter rolls is essential to a representative democracy, which is the core of our reasoning behind this effort, but there are many other considerations behind this effort. We want you to better understand the purpose and reasoning for this initiative so that you can be part of its implementation.

Changing Profile of California Voters

Some of you will remember the mantra that James Carville repeated throughout the Clinton Administration— “Demographics are Destiny.” The quote predates the Clinton Administration by over 150 years, originally quipped by French philosopher Auguste Comte. Despite its age, the quote has repeatedly proven to be an accurate predicter of election outcomes.

California’s demographics are changing dramatically, and not just from an ethnic, religious, or political standpoint. It’s also changing in the fact that California will soon be a majority renter state. As a result, our industry is faced with a compelling reason to change its approaches on how we advocate on policy and how and with whom we communicate. We are missing an opportunity to communicate with renters on policies that regulate the multifamily industry, which also affect them and are not truly in their best interests to support.

However, to be trusted and believed by renters, we need to begin with communication now that is not associated with a direct ask or connected to a pending election. We need to establish

relationships now so that we can earn their trust when it comes to policies moving forward.

Current Voter Rolls

If you ever look at voter rolls, many times they reflect very outdated information about addresses—with multiple people/families/surnames registered at the same (unit) address, including people who may or may not be current residents. If we want to have an accurate voter turnout, we need to ensure that the people who are registered to vote at a specific address are the current and actual residents.

This protects the voters’ ballot immensely. It ensures that the ballot they return is for the candidates and issues that affect them and the community where they currently reside. Voting while still registered at a previous address means their votes are being lost when it comes to ensuring that they benefit from accurate representation and their vote has an impact on the issues for which they have a community—or neighborhood-specific interest.

French philosopher Auguste Comte

Along these same lines, when ballots are cast by prior residents of your rental property, they are having an influence on the outcome of elections (issues and candidates) that directly impact your property and the residents who currently reside there. Having ballots cast that affect your property by individuals who no longer live there disenfranchises voters who current reside in your rental community and diminishes the local understanding that goes into local elections.

Correcting Appearances

Elections are an imprecise science— with the ability for anomalies to exist in voting patterns. However, when these anomalies exist, they raise doubts and concerns about the integrity of the election. Those appearances tear away at our democracy, and we must ensure that we support a process seen as fair and free elections.

candidates was anywhere from near 50/50 splits to around a 70/30 split. These same precincts had 80/20 & 90/10+ splits for candidates.

• Those same precincts had high concentration of rental communities

• There were plenty of other highrental community precincts where this same turn out & split did not occur.

We want to make sure that apartment

owners and operators are not unfairly blamed if someone investigates these Watch — continued on page 16

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Following the 2022 elections, we examined several precincts and found several challenging anomalies. We found precincts where:

• The average turnout was 30–40%. We found several precincts where the turnout was above 80%.

• The average spreads on support for

Questions & Answers

Prior to COVID, I always drafted and served my own notices. However, during the pandemic I couldn’t keep up with all of the notice requirements so I let the professionals handle it. Now that COVID is over, I’d like to save some money and go back to serving my own notices. I heard that calculating the three days in a notice has changed and I’m not sure I get it. Can you tell us what’s changed and how to calculate the expiration date when serving a three-day notice?

First, you should consider continuing your practice of allowing the professionals to draft and serve your notices. Of the notices I see drafted by clients, approximately 75–80% of them have some defect, even if only a minor one. The problem is, even a minor defect is fatal to an eviction, forcing you to start the process all over again. Simply stated, you are best served by allowing the professionals to draft your notices. With regard to the method for calculating the three days, changes have, in

fact, taken place. While you can serve a notice on any day of the week, (including weekends and holidays), how you calculate the three-day notice period has always been a bit confusing, and the changes that took place didn’t make it any easier. For example, regardless of the day on which the notice is served, “Day-1” of the 3-day notice period is generally the first day after the notice was served. However, in that majority of situations, weekends and holidays can’t be counted, so serving a 3-Day Pay or Quit notice on a Friday will result in “Day-1” being the following Monday. To add some complexity to the mix, if Monday happens to be a judicial holiday, then “Day-1” will roll over to Tuesday, giving the tenant 3 extra days before the clock starts ticking. Finally, the notice cannot expire on a weekend or holiday either. If the third day falls on a weekend or a holiday, the expiration date of the notice rolls over to the following business day. To summarize this, for most notices, you may

not count, nor may the notice expire on, weekends or holidays.

I own a small apartment building in an area that has gone downhill, to say the least. The “defund the police” movement has caused the crime rate to go up and the police no longer seem interested in doing anything about it. I have a tenant who just told me she will be vacating as soon as her son’s school lets out for the summer, so I will have a vacancy. I’ve heard I have to disclose various things to applicants, but I’m not sure whether the neighborhood crime rate is one of them. Not sure I want to lose an applicant by telling them about things that generally have nothing to do with my property. Am I obligated to bring it up?

In many areas throughout Southern California, crime is a fact of life. The best way to address questions about crime from prospective residents is to refer them to the local police department for statistics. Moreover, be very careful not to portray your building as a “security” building or advertise it in any way that may create a false sense of security or safety. Even then, you may still have a duty to disclose this fact to the prospective resident, even if not asked. For example, if your property has experienced a recent wave of criminal activity, (break-ins, assaults, etc.) or there is an increased risk of harm at your building in comparison to other buildings in the neighborhood, then you would, in fact, have an obligation to inform applicants who ask.

I have a tenant who has recently fallen behind in her rent. She asked me to come by last weekend to pick up a partial payment, but when I got there, a neighboring tenant told me the delinquent tenant used “Midnight Movers” to leave in the middle of the night. I reached out to her on her cell and, surprisingly, she took my call. She told me that she moved in with her mom and left the keys in the kitchen drawer. While I’m glad I don’t have to go through an eviction, there was nine months left on her lease and the newer buildings in the area seem to be attracting a lot more applicants than my small, older unit. Is there anything I can do to minimize my losses and recoup the rent I will lose while I’m trying to get it cleaned up and marketed?

Before you do anything else, secure the property and change the locks…before an “old boyfriend” she gave a copy of the key to finds out she moved and moves himself in!

The good news is that your former ten-

ant is responsible for all of the rent owed under the remaining term of the lease, as well as any costs that you incur in preparing and re-letting the apartment including advertising fees, commissions, etc. In the event you rent it relatively quickly, but for less money than she was paying, she is responsible for the shortfall between the two rental amounts for the remainder of the lease term she had. Still, it is important to remember that you have a legal obligation to mitigate your damages, so you will want to get it cleaned up, (maybe upgraded a bit to complete with the neighboring buildings) and get it rerented as fast as you can. I encourage you to keep good records in connection with your efforts to re-let the property, just in case she later claims that you “failed to mitigate your losses”. Finally, remember that you will still need to do a security deposit accounting within 21 days of the date on which you retook possession, so document the condition of the unit with pictures in the event

there is any damage. You can use the deposit to cover any unpaid rent she left owing, as well as to pay for any damage, as well as the restore the unit to the condition it existed in when she moved in.

Like many other landlords, the torrential rains that took place a few months ago caused some water damage to a few of our tenants. Most of them were pretty cooperative when it came to working with us to dry their units and make the repairs, but one in particular has been acting like a pain the “you know what”. She made it next to impossible to get into her unit, then complained about the need for the workers to move her belongings to dry the place out. She claims the water caused damage to several of her “high end evening gowns” resulting in her throwing them away and purchasing new ones. I just received a letter from the tenant telling us that she

Legal Q&A — continued on page 16

Dear Maintenance Men:

Can you tell me what would cause rusty colored stains down the inside of a toilet bowl? The rust stains are in all the places where the water rinses down. This toilet is over 20 years old but is otherwise in excellent working condition. The water in the tank and in the bowl is clear water. The toilet in the other bathroom does not have this problem. Anonymous

Dear Anonymous:

20 Plus Years! This toilet is crying to be replaced! Chances are a new toilet will also save you money with less wasted water. But, getting to your question, since you are not having this problem in the other toilet, this will rule out a high iron content in the water supply. The most likely culprit is bits of old chain at the bottom of the tank leaching rust into the tank water. Since this is an old toilet, the flush valve assembly may leak into the bowl. Combined with bits of rusty metal in the tank, the water

will leave a residue of rust on the porcelain. This would be a good time to remove the toilet tank and replace the flush valve at the bottom of the tank. While the tank is off, look for anything that would cause rust such as metal bits, old chains, etc., and thoroughly clean the tank. Reassemble the tank to the toilet using new bolts and rubber washers and a new spud gasket between the tank and bowl. To clean the rust stains from the bowl, you can use a pumice stone and bowl cleaner. If that does not work, soak the deposits with some clear vinegar and then use the pumice stone or green scrub pad.

Dear Maintenance Men:

After doing work on my apartment units, I am always left with extra parts that I have not used. What is the solution to all the extra parts collected over the years? I know the standard answer is to use the parts or take them back to the hardware store. It seems simple on paper but it has gotten out of control and I need help! John

Dear John:

It is easy to start a personal hardware store in your garage, we are sure you are not the only one with this problem. It starts small, with just a few light switch plates and a bag of wire nuts. If only you could find that receipt, you would take them back to the store right away—well, maybe tomorrow, after you finish the next job, or the next.

Please repeat after me: My name is

“insert name here” and I hoard parts. The first step is admitting you have a problem.

#1: The first thing to do is actively inventory the parts, separating them into trade groups such as electrical, plumbing, carpentry etc.

#2: Now, separate the returnable parts from the non-returnable parts. Typically, the returnable parts are still in their packaging with the bar code visible. Most big-name home centers will accept back their parts without a receipt if they are in good condition. They will likely give you store credit for the parts.

#3: With the store credit, buy some clear see-through plastic bins or containers. Clearly mark the containers by trade such as electrical, plumbing, etc. The see-though bins will help eliminate the problem of, “if I can’t see them, I need to buy more syndrome.”

#4: Keep the containers readily available. This is key to your success! If you are obsessive-compulsive at all, you can subdivide the categories even further. Create a bin for switch plates and receptacles, or separate your plumbing parts by copper or pvc, etc.

#5: Before your next job, review your purchase list against the parts in each bin. Since you most likely purchase similar items for most apartment maintenance jobs, you

can start to deplete your in-house stock by using parts in your current inventory.

#6: Make it a rule that the current job is not complete until you do your returns. With a fresh receipt in hand you will get cold hard cash for those returns! That is a lot more fun than searching your garage for parts.

Dear Maintenance Men: I am having a termite issue at my apartment building and I know I will need the services of a termite eradication company. I have been hearing a lot about “orange oil” or spot treatments as a treatment for termites. Is the spot treatment advertising hype or the real thing? Bill

Dear Bill:

We have been doing a little bit of research on orange oil. From the information we have gathered, it does kill termites and does it very well. However, it is a localized treatment and that may be its only drawback. With any localized treatment, the kill zone is limited to the area treated. Now, orange oil does wick and spread through the wood fibers in the localized area of treatment, but it will not spread throughout the structure. The primary method to ensure total eradication is to cover the building with a tent and pump in the treatment. The tenting procedure has some negative aspects. The service is expensive compared to localized treatments, and the secondary issue of relocating your tenants for up to three nights can be extremely expensive and disruptive. If you have a major problem with termites, tenting may be your best method, but for most termite issues a localized treatment is adequate.

We need Maintenance Questions!!! If you would like to see your maintenance question in the “Dear Maintenance Men” column, please email your questions to DearMaintenanceMen@gmail.com.

If you need maintenance work or a consultation for your building or project, please contact Buffalo Maintenance, Inc. to schedule an appointment. We are available throughout Southern California and can be reached at 714-956-8371. For more information, visit www.BuffaloMaintenance.com

Frank Alvarez is a licensed contractor and the Operations Director and Co-Owner of Buffalo Maintenance, Inc. He has been involved with apartment maintenance and construction for more than 30 years and frequently serves as a guest lecturer and educational instructor. Frank is the

Immediate Past President of the Apartment Association of Orange County (AAOC) and chairs AAOC’s Education Committee. Frank can be reached at (714) 956-8371 or Frankie@BuffaloMaintenance.com.

Jerry L’Ecuyer is a real estate broker and a Director Emeritus of the Apartment Association of Orange County. He is a past president and longtime board member of the association, in addition to having served as chair of its Education Committee. Jerry has been involved with apartments as a professional since 1988.

precincts. If someone does and finds that these anomalies are the result of the operational practices of the property owner or management not doing their duty to ensure ballots are secured and going to the right individuals, it can open a pandora box of problems.

By doing this, we are providing you

with the tools to add into your practices to demonstrate that you did actively engage with your tenants about updating their voter registration, and that you are not found liable for any illegalities that could occur because of out-of-date voter rolls at your properties.

AAOC started doing this in January so we can begin the process to ensure any outdated voter rolls are corrected

long before the next election. We are effectively laying the groundwork for better communication with residents, communities, elected officials, and the registrar of voters which manages the voter rolls. The goal is that, in the future, the issues that matter to us, will have greater support among the voting residents in your communities.

“spoke with an attorney” who told her we have to reimburse her, and that she is allowed to withhold $1,250 from this month’s rent. Included with the letter was her rent check for $1,250 less than she owes! Is that true? Can she do that?

No. Serve a 3-Day Notice to Pay Rent or Quit for the $1,250. Generally speaking, a landlord is not liable for damage to a resident’s personal property, unless the

tenant can prove there was some degree of negligence on the landlord’s part that resulted in the damage. Moreover, even if she could establish that, her claim for damage to her personal property is entirely independent of her legal obligation to pay rent. If you allow this to occur, it won’t be long before the other tenants get wind of it and start doing the same thing.

This information presented in this article is general in nature and provided to address typical landlord tenant legal issues. Specific facts and circumstances in connection with a particular situation you are experiencing should be discussed with your attorney. Brennan Law Firm has grown to become one the most respected and experienced landlord-tenant firms in the industry over the past 12 years. The firm can be reached at 855.285.2230. Visit www.MBrennanLaw.com for more information.

A Fond Farewell to Bill Gorman

The Apartment Association of Orange County lost a dear friend and a beloved member on May 9, 2023, when William R. (Bill) Gorman passed away at the age of 88, at his home in Brea, California.

Bill was a longtime AAOC member and leader whose loyalty and dedication to the association and his fellow members

was beyond compare. He became a member of the association in 1970 and joined the board of directors in 1980. He served as board president from 1988–1989, and upon his retirement from the board in 1991, Bill was ceremonially promoted to director emeritus

In Memorium

William R. Gorman, 1935–2023

AAOC Member (1970 –2023)

AAOC Board Member (1980-1991)

AAOC President (1988–1989)

AAOC Director Emeritus (1991–2023)

AAOC Lifetime Achievement Award (2017) Fond Farewell — continued on page 18

Fond Farewell — continued on page 20

“I ran into Bill many times at the Brea Post Office. He was often wearing his softball uniform, either going to or returning from practice. He always stopped and took a few moments to talk with me and ask me how I was doing. His genuineness, courtesy, and presence is something for everyone whose life he touched to emulate.”

John Tomlinson Tomlinson Management Group

“I will always have fond memories of Bill. He was a true mentor in our industry. I will miss his smile, his positive attitude, energy and of course his sense of humor. He will truly be missed. Our sincere condolences to Bill’s family and supportive staff members.”

Denise Arredondo JLE Property Management

“I will really miss Bill. We joined the board at approximately the same time back in the late 1970s. His sense of humor was beyond compare. Whenever he would get on the podium and give a talk on any topic, we could always be sure we would be informed and entertained at the same time.”

Alan Dauger—A&M Properties

“Bill maintained a positive attitude through thick and thin.

During the 1990s, in the midst of a very punishing recession and the S&L crisis, he almost lost his 20-unit and 40-unit buildings in Brea due to the huge hits to property values everywhere. However, Bill toughed it out, stuck by those properties, fought back with everything he had, and over time those properties eventually became the crown jewels in his portfolio—assets

that will serve his family well long after his passing.

Bill was relentlessly cheerful, was always at the ready with jokes, and was an inspiration to so many of us. Yes, he will be greatly missed.”

Nick Lieberman Bona Fide Mortgage

“I was fortunate enough to see Bill a couple of months ago and he still was bestowing his years of experience and knowledge on me. He will absolutely be missed.

Frank Alvarez Buffalo Maintenance

“Bill was a true mentor to me from the time I started in the apartment industry. A real friend and someone you could count on. He will be missed.”

Jerry L’Ecuyer Founder of JLE Property Management

Fond Farewell — continued

and served in this capacity until his passing. Bill was also the recipient of AAOC’s Lifetime Achievement Award in 2017.

As a real estate broker and successful income property investor for more than a half century, Bill was a highly regarded and respected voice in the multifamily housing industry who brought industry-leading experience and credibility to every transaction in which he was involved. He was always willing to impart his knowledge, expertise, and perspective with his clients and with his fellow AAOC members who were looking to better understand the real estate market and how to position themselves and their families for long-term success.

Additionally, Bill frequently contributed to AAOC’s Apartment News Magazine, and authored the book, Cash in On the Myths of Real Estate, in 2016. He also taught real estate classes for the California Association of Realtors and Fullerton College.

The lasting contributions that Bill made to multiple generations of AAOC members and to the greater rentalhousing industry are innumerable and immeasurable. He enjoyed longstanding relationships with his clients and fellow members, advising, educating, and mentoring them, assisting with their real estate needs and transactions, sometimes even challenging the conventional wisdom about the real estate market and current trends to provide

alternatives for consideration.

AAOC was truly fortunate to have had Bill as a member, leader, supporter, advocate, and friend. He was kind, generous, honest, ethical, good humored, intelligent, thoughtful, and measured in all that he did. We will miss Bill’s physical presence, but he will always be part of the AAOC family. The board of directors and staff extend their deepest condolences to Bill’s family, his team at WR Gorman & Associates, and to all those whose lives he touched.

This issue of Apartment News is dedicated to Bill. It is our honor to pay tribute to him and honor his legacy.

Rest in Peace, Bill.

Remembering Bill Gorman. A Eulogy from a Friend

Last month we lost an icon in Orange County Investment Property, a longtime AAOC member, and my friend, Bill Gorman, of WR Gorman & Associates.

I met Bill over 40 years ago when I joined AAOC after the stressful purchase of my first Orange County income property. In our discussions, he was very supportive for me with his intellect, integrity, and humor. I think we bonded partly because we shared a like-minded engineering education. He

marketed the only Orange County properties we ever sold, and we partnered in Brea commercial properties— a diversification. Boy, was that a learning experience for both of us—a different animal. I was impressed how he relied on a loyal team of experts early in any deal—loan broker, escrow agent, and others. He also consulted with a prominent local real estate professor to select the preferred out-ofstate diversification area for a residential real estate investment. We partnered on

BY GENE OPITTEK, AAOC MEMBER SINCE 1977

a few properties in Austin, Texas, where he diligently screened and selected the broker and local property manager, and always used his humor to break the ice.

In our travels to Texas, we wined and dined, and I learned he played softball so late in his life. And, of course, he had been a dancer for “Chip and Dales.” Then, there was his book, Cash In On The Myths of Real Estate, what I would call a book of real estate wisdom for new and experienced investors alike. I will continue to read it in his absence.

Recently, we spent many hours on the phone discussing an algorithm he developed for real estate decision making—likely a primitive form of Real Estate AI before its time. We also discussed the state of today’s market, estate planning, and politics—again, like minded—and how proud he was that son, Tim, followed in his footsteps and got into the business.

I will miss Bill dearly and I am sure he is up there in heaven, with a fist pump, exclaiming, “I Got Step Up in Basis!” Rest in peace, my friend.

Do the Santa Ana Mountains Mark a Deadly Earthquake Fault?

The Santa Ana Mountain range in Orange County is a beautiful regional treasure, providing a spectacular backdrop to life in our area.

Beginning at the Whittier Fault and stretching south to the Santa Margarita River, major summits reach skyward, the mightiest being Modjeska (5,496 feet) and Santiago (5,689 feet)—which form our beloved Saddleback landmark.

They’re a large part of our county’s culture and history. They stand more

majestic than the Santa Monica Mountains, the Verdugo Mountains, Puente Hills, Coyote Hills—all of which have active faults under them.

How did our Santa Ana ridgeline come to be? Did an earthquake fault cause them to rise long ago?

To answer that, let’s step back and take a look at the small but lovely San Joaquin Hills nearby.

A University of California, Irvine, researcher in the early 2000s set out to

BY ALI SAHABI

study the source of that coastal ridge and presented evidence that it rose from the sea because of an undiscovered blind thrust fault capable of producing an earthquake up to magnitude 7.1.

Lisa Grant, an expert in paleoseismology, earthquake geology, neotectonics, environmental geology and public health, determined the San Joaquin Hills fault runs northwest to southeast

Earthquake Fault — continued on page 26

following the coastline near the 405 Freeway at the Santa Ana River, to the El Toro Y, and then along the 5 freeway to Dana Point—snaking its way under Newport Beach, Irvine, Aliso Viejo, Laguna Hills, Laguna Beach, and San Juan Capistrano.

Later, her research turned to the larger Santa Ana Mountains—believing those peaks, which the USGS says are

growing at a rate of 3/10 of a millimeter per year—are the result of a blind thrust fault.

To date, the existence of that fault has not yet been proven.

“We haven’t had that earthquake to tell us exactly where it is,” she said, in a UCI article on her research.

Another Puente Hills?

Don’t think the lack of proof means the fault isn’t there.

Seismologists have since discovered a hidden fault in Los Angeles more dreaded than the San Andreas.

A study by the University of Southern California says the Puente Hills Fault has the capacity to produce “the costliest disaster in U.S. history.” As many as 18,000 people would die, 735,000 would lose their homes, and up to 100,000 tons of debris would be generated. The total economic loss would be as high as $252 billion.

Puente Hills is a blind thrust fault, the same kind Grant said the undiscovered fault under the Santa Anas would be. She based those findings on the geology of the ridge. Blind thrust faults rupture with one side of the fault pushing up and over the bottom side.

It was this type of fault that set off the deadly Northridge quake of 1994.

Thrust earthquakes create an accumulated strain that bends the earth’s crust in spots, where the fault has locked up. Seismologists believe that these areas are most prone to future earthquakes.

Is Grant right? Is Orange County truly threatened by its own sleeping giant of a fault? Only time will tell.

Call Optimum Seismic at 833-9787664 for more information.

About the Author

Recently appointed to Los Angeles Mayor Karen Bass’ Transition Team, Ali Sahabi, previously received the California Governor’s Environmental and Economic Leadership Award for taking a sustainable approach toward community development and environmental restoration. A licensed General Engineering Contractor (GEC), Sahabi is an expert in building resilience and sustainability. He is Co-Founder and Chief Operating Officer of Optimum Seismic, Inc., which has completed more than 3,500 structural retrofit and adaptive reuse projects for multifamily residential, commercial, and industrial buildings throughout California.

Another Industry Win Against Rent Control

Montana has become the latest state to preempt rent control after Governor Schweitzer signed SB 105 into law on May 1, 2023. This legislation prohibits local governments from exercising “any power to control the amount of rent charged for private residential or commercial property.” This does not apply to “property in which the local government unit has a property interest or in which the local government unit has an interest through a housing authority.”

This act makes Montana the 33rd state to preempt a local jurisdiction’s rent control authority and comes on the heels of similar prohibitions in Florida on March 29, 2023, and Ohio on June 1, 2022. These laws are a positive development for the rental housing industry being squeezed by restrictive government regulations, rising insurance costs

BY BEN HARROLD, MANAGER OF PUBLIC POLICY, NATIONAL APARTMENT ASSOCIATION

and continued market disruptions over the past few years.

However, the trend is reversed in other states; within the past few years, California, Maine, Maryland, Minnesota, New Jersey and New York have all seen local jurisdictions enact rent regulations or further limit a property owner’s ability to set their own rates. Countless other jurisdictions have seen such proposals at the state and local levels. The National Apartment Association (NAA) is currently tracking 83 state bills that would regulate rents and 523 social media posts from policymakers in the over the past 3 months.

About the Author:

For more information about rent control, visit NAA’s rent control policy page at www.naahq.org/rentcontrol-policy, or contact Ben Harrold, Manager of Public Policy at bharrold@naahq.org.

Colorado Senate Passes ‘Affordable Housing Right of First Refusal’

BY JOE RITER, SENIOR MANAGER, PUBLIC POLICY, NATIONAL APARTMENT ASSOCIATION

In the final day of Colorado’s 2023 legislative session, the state Senate passed HB23-1190 , Affordable Housing Right of First Refusal, which was previously passed by the Colorado House in March. The final act was sent to Governor Polis for further action on May 17.

HB23-1190 provides local governments or their assignees (the state, any political subdivision or housing authority in the state, or the Colorado housing and finance authority) with a right of first refusal to purchase qualifying rental property before it can be sold in the private market. The government has three months to exercise this right and must present an “economically substantially identical offer” to an offer that the seller receives. The government’s right to purchase is contingent on preserving or converting the property to long-term affordable housing.

If it becomes law, HB23-1190 will be the first state to establish an affordable right of first refusal for rental properties. Like other failed housing policies like DC’s Tenant Opportunity to Purchase Act (TOPA), Colorado’s right of first refusal legislation will not create any new affordable units or relieve the pressure of limited housing supply. Instead, it will stymie real estate transactions and discourage investment in new multifamily housing in the state of Colorado.

The Colorado Apartment Association (CAA) worked tirelessly to voice the rental housing industry’s perspective in this session and inform policymakers about the pitfalls of this bill. Drew Hamrick, General Counsel and Senior Vice President of Government Affairs at CAA and the Apartment Association of Metro Denver, gave additional insight into

this adverse legislation: “Our success in defeating other adverse legislation ultimately consumed too much political capital. There were 81 amendments aimed at many of the issues in this bill causing moderate Democrats to drop their opposition. These negotiated changes did not address the fundamental problem of taking a valuable property right from Colorado citizens.”

Now that the bill has been sent to the Governor, he may sign the bill into law, veto the bill or let the bill become law without his signature. The bill could become law without the governor’s signature after 30 days if he receives it after the General Assembly’s session.

About the Author:

For more information on TOPA or right of first refusal policies, please contact Joe Riter, NAA’s Senior Manager, Public Policy, at jriter@naahq.org.

If it becomes law, Colorado will be the first state to establish an affordable right of first refusal.

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So, You Thought the Market Would Crash!

How many headlines have you read over the years predicting a market crash by 2019, 2020, 2021, 2022, 2023? How’s that strategy working out? Many buyers are waiting for the housing market to crash, and economic cycles tell us that markets do tend to go up and down, although the average is an upwards trajectory.

Due to a combination of many factors including historically low interest rates from 2020–2022, supply chain issues, new construction costs rising, and the fed pumping $1.4T into the economy, we are no longer in a ‘normal’ market where we could expect at least a minor market correction.

The housing market has been rising steadily for a very long time, and prices have skyrocketed for the past three years! With prices going up so fast, it seems like there’s an artificial bubble that’s going to burst any day now but fueled by inflation and the housing supply issues noted above, a drop in prices is not likely to happen anytime soon.

Inventory is at historic lows, equity levels are at historic highs due to the proliferation of sub-3% mortgages, and population growth has exceeded housing construction. Across the U.S. there is a shortage of inventory, and in Southern California it is projected that there will be 114,500 missing for sale signs in 2023.

This year, we started with exceptionally low inventory, and in Orange County it dropped from 2,500 homes on the market at the beginning of the year to 2,050 today, plunging by 19%.

Compare that to the 3-year average prior to COVID when there were 5,800 properties on the market, an unbelievable 182% higher than today. This is especially concerning because typically inventory steadily rises starting in January and peaks during the spring selling season. Instead, inventory started historically low and continues to trend downwards.

While supply is dropping, the opposite is happening with demand. Buyer demand has been steadily increasing, driving the latest flurry of bidding wars and multiple offer situations. Again, homes are selling for above asking, and this is happening throughout the country. The housing shortage is also creating greater demand for rental housing which in turn is driving rental prices higher.

With residential and multifamily property prices high, investors would love to cash out and enjoy the fruits of their hard work and long-term investments. This would help at least partially offset the shortage of supply for would-be homeowners. One of the main reasons investors are NOT putting their properties up for sale is because they don’t want to pay capital gains tax—and they also don’t want to do a 1031 Exchange into another property because prices are high, interest rates are high, and there’s not a lot of inventory to choose from.

Instead, the savvy investor who wants to cash out can chose to defer taxes through an installment sale, a charitable remainder trust, or a thirdparty trust through a certified real

BY MERCEDES SHAFFER

estate tax attorney.

The third-party trust is a great solution for those who want to cash out from real estate and earn interest on the full proceeds from the sale while deferring taxes. It also allows you to save or spend as much as you want, based on your desired lifestyle aspirations. And if you want to do a 1031 Exchange, but you want to wait until the right deal emerges and you do not want to be constrained by the 45-day time limit, you can use it to sell high and have your money parked in an interest earning or appreciating account while you wait for the right opportunity to buy.

Home buyers and real estate investors are waiting for prices AND interest rates to drop, but at the moment there is no indication that both of those things will happen at the same time. Instead, the opposite seems to be happening. When interest rates drop, we are seeing a large influx of buyers entering the market which is driving prices even higher. These are unprecedented times in the housing market and the only thing I know for sure is that due to historically low inventory, it’s a seller’s market right now.

About the Author:

If you have questions about buying, selling, doing a 1031 exchange or cashing out while prices are high and deferring taxes, I have partnered with a tax attorney who can calculate a no-cost and no-obligation tax savings illustration for you. If this sounds interesting to you, call me now at 714.330.9999 or email me at InvestingInTheOC@gmail.com. I’m Mercedes Shaffer, a real estate agent with Coldwell Banker, helping you build wealth one door at a time. DRE 02114448

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Gas or Electric: 20” 24” & 30” Brownstove, Hotpoint, Amana, GE & Whirlpool

Dishwasher: 18” or 24”

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General Wire

Replacement Cables: 3/8”; ½”, 25’, 50’, 75’ or 100’, Regular head, DH or DDH

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CLOSETDOORS: VINYL OR MIRRORED

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VERTICAL MAILBOXES: 3, 4, 5, 6, or 7 doors

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2) FLOORING MATERIALS: carpet, vinyl sheet, vinyl planks, 6-12mil wear layer, 12x12 & 18x18 tile

3) PLUMBING: toilets; kitchen and bathroom faucets; shower valves, repair parts for Mixet, Pfister, MOEN & Delta

4) ELECTRICAL: ceiling fans, indoor & outdoor light fixtures, repair parts

5) LOCKSETS: entry, double or single cyl deadbolts, privacy and passage locks; dummy knobs

6) REPAIR PARTS: for windows, kitchen drawers & cabinets, shower doors, screening materials, exhaust fan motors

7) VARIOUS OTHER NEEDS: garbage disposers, exhaust fan motors, vertical mailboxes, closet doors, medicine cabinets, cutting boards, deck paints, maintenance coating paints, vertical blinds sets & parts; hose bibs and lock, cleaning chemicals Come On Down Check Us Out!

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California’s Balcony & Deck Inspection Law Get Ready to Comply with SB 721

Senate Bill 721 requires multifamily residential buildings with three or more dwelling units to have their balconies and other exterior elevated elements inspected by January 1, 2025, and every six years thereafter.

Wood-based external elevated structures, including decks, porches, stairways, walkways, and entry structures that are more than six-feet above ground level must be inspected by the state-mandated deadline.

Find out what is involved in the inspection and what else rental property owners must do to comply with the law.

Speaker:

Michelle Durey RMO, Zebra Construction, Inc.

Topics will include:

• Background of SB 721

• Causes of structural damage

• Regulatory oversight of the inspections and repairs

• Cost of compliance & the time involved

• Next steps for rental housing providers

Date:

Thursday, July 13, 2023

Time: 1:00 p.m.

Location: AAOC Office

525 Cabrillo Park Dr. #125

Santa Ana, CA 92701

Cost: $20 members

$45 non-members

Planning for EV Charging at Your Rental Community

Electric vehicles are taking to the roads in greater numbers, and probably appearing in your parking lots, too. You may also have current and prospective tenants asking about the availability of charging stations in your rental community. Demand is only going to increase. Are you positioned to accommodate electrical vehicle charging?

If you are on the fence about installing EV charging or you want to learn more about it, this webinar is for you. Topics will include:

• Current statistics on electric vehicle adoption in California.

• The basics of electric vehicle charging products.

• Resources for multifamily housing providers to get help installing EV charging stations, safely and effectively.

• Rebate dollars from SCE to offset installation costs at your multifamily properties.

Presenter:

Naveed Ahmad

Southern California Edison

Date: Monday, July 10, 2023

Time: 1 p.m.

Location: Zoom Webinar

Cost: FREE

Two Strategies to Help Achieve Income Potential, Asset Appreciation, Diversification, and Escape from Stock Market Volatility

For some investors, a diversified portfolio is often equated with the stock market. However, more and more investors are turning to real estate as an alternative investment strategy to avoid Wall Street’s volatility, while also achieving passive income potential, appreciation, and diversification.

Find out about two real estate investment strategies that are growing in popularity: real estate investment funds and Delaware Statutory Trusts (DST), and have your questions answered as rental property owners.

Presenter: Register at www.AAOC.com

Steve Haskell Senior Vice President Kay Properties & Investments, LLC

Date: Thursday, June 22, 2023

Time: 1 p.m.

Location: Zoom Webinar

Cost: FREE

Zoom Link to be Provided Upon Registration.

CAREER CENTER

AAOC is your new online source for connecting multifamily industry employers and job seekers in Orange County. Our Multifamily Career Center is designed to exclusively promote industry-specific job openings to current and prospective industry talent.

Employers can post job openings, view resumes, and pre-screen candidates. Job seekers can search job openings, create alerts, post resumes, and apply online

Relevant, industry-specific job postings that will reach desired audiences

Email notifications directly to employers’ and candidates’ inboxes

Easy to use, web-based interface

Competitive job posting rates for AAOC members and non-members

The AAOC Multifamily Career Center features: www.AAOC.com

sense of urgency get results

The Benefits of AAOC Membership

Founded in 1961 as a nonprofit trade organization, the Apartment Association of Orange County represents the interests of those involved in owning, managing and maintaining rental property.

Membership is open to all owners of residential income-producing property. Whether you own one or one hundred units, the AAOC is here to serve your needs.

As a one-stop resource for information and specialized rental property services, the AAOC offers a host of benefits, including:

– Free consultation from our trained membership counselors

– Up-to-date rental and legal forms

– Thorough resident screening services

– Legislative representation aimed at protecting your investment and defending your property rights, both at the state and local levels

– Special seminars on topics such as taxes, property maintenance and management, fair housing and much more

– Informative monthly membership meetings covering a variety of topics throughout the year

– The rental-housing industry’s premier trade show and conference held on an annual basis – A free subscription to the very magazine you’re holding right now, Apartment News

A SPECIAL WELCOME TO OUR NEWEST MEMBERS!

DV Properties Mgmt LLC

KIMBER Real Estate Team

Clay St NB Investments, LLC

Moonlite Corporation

Rasas Properties

Paysen Properties

Farahani Properties

Cascades—Sentinel Real Estate Corporation

Barcelona—Greystar

JPS

New Supplier Members

Mailboxes R Us

Tony McDaniel

1980 N Glassell Street

Orange, CA 92865

(714)779-7779

tony@hillcrestconstruction.com

Western State Design, Inc.

Sheri Tam

2331 Tripaldi Way

Hayward, CA 94545-5022

(510)931-7099

stam@westernstatedesign.com

Google Fiber

Carol Luong

19510 Jamboree Road Google Building

FAIR

Irvine, CA 92612

(949) 800-1346

luongcarol@google.com

CCS Facility Services

Julie Randall

3001 Red Hill Avenue Bld 6-220

Costa Mesa, CA 92626

(949) 285-5079

jrandall@ccsbts.com

For details about membership, please call Membership Services at (714) 245-9500, or visit us on the web: www.aaoc.com

Deans & Homer

Deans & Homer pioneered a community-based renters’ insurance program more than 30 years ago for professionally managed apartment communities to ensure compliance with insurance requirements. With Deans & Homer’s web-based program, all residents of participating communities are pre-approved and can start a same-day policy easily at InsureYourStuff.com.

We partner with your company to customize a program that meets both your lease requirements and provides broader coverage than your typical renters’ insurance policy—creating better experience for leasing teams and their community residents.

• Minimum 100+ Total combined professionally managed units

• Option to add/insure up to nine residents of same unit on single policy

• Corporate and property-level reporting to assist with keeping residents in compliance

• Residents may transfer their policy to other rental properties (in most States)

• Expanded fire legal liability coverage, includes water damage, fire, smoke & explosion

• Liability limits of $100,000 or $300,000

• Personal Property limits from 20,000 to $50,000

• Property Deductibles of $250 or $500

• $500 Food spoilage due to electrical outage ($100 Deductible)

• $1,000 Medical Expenses paid to others

• $1,000 Jewelry theft included (two higher limits available)

• $5,000 of Personal Property within insured’s automobile

• Paid additional living expenses up to the property limit

• Policy premium remains same after filing claim

• Worldwide theft coverage

• We process/pay our own claims in-house

• Dedicated Account Manager to provide training/supplies

• Resident can take policy with them when they move-out to next rental

For more information on our program and to see if you qualify, please contact Debbie Halverson at 949-231-8495 or email debbieh@deanshomer.com.

Apartment Association of Orange County’s Supplier Directory

(Please see Supplier Contact Index for contact information)

Supplier Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism.

Access Control Solutions

A.S. Wise, Inc.

Accounting Services

AllView Real Estate

Clarion Management, Inc.

Accounting Software

Yardi Systems Inc.

Answering Service

Anyone Home

Rent Dynamics

Apartment Building Inspection

Green Home Solutions TrueEnviro

Zebra Construction Inc.

Apartment Market Research Data

ALN Data

Apartment SEO

CBRE Multifamily SoCal – Dan Blackwell & Team

Effortless Ads

The Mogharebi Group

Yardi Systems Inc.

Apartment Rental Publications & Services

apartments.com

Intellirent

Rent.

The Mogharebi Group

Apartment/Student Housing

ARIZE

Colliers International

Kairos Investment Management Company

LaundryUp

RokitNow

The Mogharebi Group

Restoration Services Company

VERO

Vesync

Appliances Sales, Service & Leasing

ACE Commercial Laundry Equipment, Inc.

Expressions Home Gallery

L and D Appliance Corp.

National Service Company

R&B Wholesale Distributors, Inc.

Western State Design, Inc.

Asbestos

BMS CAT of Southern California LLC

FIRST ONSITE Restoration

Restoration Management Company

Asphalt Sales & Service

Oliver Mahon Asphalt

Attorneys

Baker Law Group

Brennan Law Firm

Duringer Law Group, PLC

Fisher & Phillips

The Karlin Law Firm

Kimball, Tirey & St. John LLP

Newmeyer & Dillion, LLP

Schiff & Shelton

Wesierski & Zurek LLP, Lawyers

Bath Restoration or Renovations

Baldwin Construction

Buffalo Maintenance, Inc.

California Bath Restoration

OC Professional Maintenance Team

Surface Experts of South Irvine

TASORO Products

Restoration Services Company

Boiler Systems

DCM Services, Inc

Ironwood Plumbing, Inc.

Spicer Mechanical

Streamline Repipe and Plumbing Inc.

Water Heater Man, Inc.

Western State Design, Inc.

Building Products

Schluter Systems

Buying Group

Optim Real Estate Services Company

OMNIA Partners, Multifamily Housing

Cabinets/Refinishing

Buffalo Maintenance, Inc.

KJ Carpet Wholesale

S M Painting Corp.

Surface Experts of South Irvine

TASORO Products

The Door & Window Company

Carpentry

AMS Construction

Buffalo Maintenance, Inc.

CertaPro Painters of Yorba Linda

Carpet Sales & Service

KJ Carpet Wholesale

R&B Wholesale Distributors, Inc.

Cleaning Service

Bio-One of Orange

Crown Building Services Inc.

Molly Maid of Irvine and Saddleback, and Temecula Valley

Titanium Restoration Services Company

Collections

CollectTech

Duringer Law Group, PLC

David S. Schonfeld, Attorney at Law

Kimball, Tirey & St. John LLP

National Credit Systems

Communications

3CS InfoSystems

Cox Communications

Knock CRM

TouchPoint

Concrete Maintenance & Repair

AMS Construction

Buffalo Maintenance, Inc.

Precision Concrete Cutting

Oliver Mahon Asphalt

Construction

AMS Construction

Angelo Termite and Construction

Aquinas HVAC

Baldwin Construction

Buffalo Maintenance, Inc.

CAMP Construction Services

EEEadvisor

Ingersoll Rand

KD Electric Company

OC Professional Maintenance Team

Optimum Seismic, Inc.

RedRock Technologies

Schluter Systems

Specialty AC Heat

TASORO Products

Trane/American Standard

Zebra Construction Inc.

Consulting

3CS InfoSystems

Colliers International

Intersolutions — Property Management Staffing Specialists

Investment Capital Real Estate

Supplier Directory

continued from page 49

Consulting — Continued

Optim Real Estate Services Company

Section 8 Management

Content Restoration

AMS Construction

Green Home Solutions TrueEnviro

Contract Services

CAMP Construction Services

Countertops

Buffalo Maintenance, Inc.

California Bath Restoration

KJ Carpet Wholesale

Surface Experts of South Irvine

TASORO Products

Deck Coatings, Magnesite Repairs, Waterproofing

AMS Construction

Buffalo Maintenance, Inc.

EEEadvisor

McCarthy Roofing

WICR Waterproofing & Decking

Digital Management Services

Rent Dynamics

Drain Cleaning

California Rooter & Plumbing

LA Hydro-Jet & Rooter Service, Inc.

Plumb It Right!

Total Rooter & Plumbing

Draperies/Blinds/Window Coverings

Apex Window Décor

R&B Wholesale Distributors, Inc.

Drug & Alcohol Testing

TAG / AMS, Inc.

Dryer Vent & Duct Cleaning

Aquinas HVAC

Crown Building Services Inc.

Dryer Vent Wizard of Chino Hills, Ontario & Corona

Specialty AC Heat

Electric Vehicle Products & Services

A-EV Installs

KD Electric Company

ProPower Electric Co Inc.

REVS (Refuel Electric Vehicle Solutions)

Electrical

A-EV Installs

CCS Facility Services

KD Electric Company

ProPower Electric Co Inc.

Electronic Signature

VERO

Energy Management

Armada Power

Pearlx

Trane/American Standard

Yardi Systems Inc.

Zen Ecosystems

Environmental Consulting & Training

American Environmental Specialists, Inc.

American Environmental Specialists, Inc.

Bio-One of Orange

BMS CAT of Southern California LLC

Green Home Solutions TrueEnviro

Restoration Management Company

Strategic Sanitation Services

Escrow

Genesis Bank

Estate Planning

Exchange Resources, Inc.

bFencing & Gates

Buffalo Maintenance, Inc.

Fire Safety

Black Bird Fire Protection, Inc.

Bob Peters Fire Protection

FireAvert, LLC

Fire & Flood Restoration

BluSky Restoration Contractors, LLC

BMS CAT of Southern California LLC

Bob Peters Fire Protection

CCS Facility Services

Commercial Restoration Company

Green Home Solutions TrueEnviro

PRC Restoration

Precision Environmental

Restoration Management Company

Fitness Equipment

Opti-Fit Fitness Solutions

Promaxima Strength & Conditioning

Flooring

KJ Carpet Wholesale

Surface Experts of South Irvine

TASORO Products

Urban Surfaces

Furnaces

Specialty AC Heat

Trane/American Standard

Furniture/Furniture Rental

AFR Furniture Rental

CORT Furniture Rental

Garage Doors

Mesa Artificial Turf/Garage Doors

General Contractor

Angelo Termite and Construction

Baldwin Construction

BluSky Restoration Contractors, LLC

BMS CAT of Southern California LLC

Buffalo Maintenance, Inc.

EmpireWorks Reconstruction and Painting

FIRST ONSITE Restoration

OC Professional Maintenance Team

PRC Restoration

S M Painting Corp.

Western State Design, Inc.

Zebra Construction Inc.

Handyman

Buffalo Maintenance, Inc.

OC Professional Maintenance Team

S M Painting Corp.

Heating & Air Conditioning

Aquinas HVAC

CCS Facility Services

Expressions Home Gallery

Ingersoll Rand

L and D Appliance Corp.

OC Professional Maintenance Team

R&B Wholesale Distributors, Inc.

Spicer Mechanical

Trane/American Standard

Zen Ecosystems

Insurance

AssuredPartners

Brian Berg Insurance Services, Inc.

Deans & Homer, Renter’s Insurance

Dick Wardlow Insurance Brokers

Farmer’s Insurance — Theresa Simes Agency

ISU — The Olson Duncan Agency

Navion Insurance Associates, Inc

NFP Property & Casualty

Prendiville Insurance Agency

Rey Insurance Services, Inc.

TheGuarantors

Internet Services

3CS InfoSystems

Apartment SEO

apartments.com

CitySide Networks, LLC

Cox Communications

Dish Fiber

Google Fiber

Rent.

Inspections

Bob Peters Fire Protection

EEEadvisor

Zebra Construction Inc.

Investments

American 1031

Carlyle

CFG Investments, Inc.

Exchange Resources, Inc.

Kay Properties & Investments Company

LordCap Green

Morgan Skenderian Investment

Real Estate Group Company

Janitorial

CCS Facility Services

Strategic Sanitation Services

Kitchen Renovations

Baldwin Construction

Buffalo Maintenance, Inc.

California Bath Restoration

Schluter Systems

Landscapes/Hardscapes

BrightView Landscape Services, Inc.

GQ Landscape Care, Inc.

ManageMowed

Mariposa Landscapes, Inc.

Laundry Equipment & Services

ACE Commercial Laundry Equipment, Inc.

All Valley Washer Service Inc.

L and D Appliance Corp.

Landcare Logic

National Service Company

PWS Laundry / Alliance

R&B Wholesale Distributors, Inc.

WASH Multi Family Laundry Systems

Western State Design, Inc.

Lending Institutions

Alfa Investments & Loans

CBRE Multifamily SoCal – Dan Blackwell & Team

Chase Multifamily Lending

Genesis Bank

Torrey Pines Bank

Lighting

A-EV Installs

KD Electric Company

ProPower Electric Co Inc.

Magnesite Repairs

Buffalo Maintenance, Inc.

Mailboxes

Mailboxes R Us

Maintenance, Repairs, Products

A-EV Installs

Aquinas HVAC

BG Multifamily

Buffalo Maintenance, Inc.

CCS Facility Services

Clarion Management, Inc.

Evolution Building Efficiency

GQ Landscape Care, Inc.

Ingersoll Rand

KD Electric Company

Mariposa Landscapes, Inc.

OC Professional Maintenance Team

ProPower Electric Co Inc.

Specialty AC Heat

Trane/American Standard

WICR Waterproofing & Decking

Marketing

Clarion Management, Inc.

Effortless Ads

Intellirent

Rent Dynamics

VERO

Zumper

Mold Remediation

American Environmental Specialists, Inc.

Bio-One of Orange

BMS CAT of Southern California LLC

FIRST ONSITE Restoration

Green Home Solutions TrueEnviro

Precision Environmental

Moving & Mobile Storage

PODS For Business

Multi-Family Advisory Services

California Energy-Smart Homes

CheckpointID

Exchange Resources, Inc.

Optim Real Estate Services Company

The Mogharebi Group

Odor Removal

FIRST ONSITE Restoration

Strategic Sanitation Services

Outdoor Furniture & Refinishing

Bassett Outdoor Contract

Legacy Customs

Patio Guys

Paint Sales & Service

Behr Paint

CertaPro Painters of Yorba Linda

EmpireWorks Reconstruction and Painting

OC Professional Maintenance Team

R&B Wholesale Distributors, Inc.

S M Painting Corp.

West Coast Drywall & Paint

Parking

Community Boss

Reliant Parking Solutions, LLC

Zebra Construction Inc.

Pest Control

Angelo Termite and Construction

Lloyd Pest Control

Precision Environmental

Western Exterminator Company

Pipe Restoration

Plumb It Right!

Streamline Repipe and Plumbing Inc.

Plumbing, Contractors & Supplies

California Rooter & Plumbing

EZ Drain & Plumbing

Ironwood Plumbing, Inc.

Plumb It Right!

R&B Wholesale Distributors, Inc.

Repipe Specialists, Inc

Schluter Systems

SmartFaucets

Streamline Repipe and Plumbing Inc.

Total Rooter & Plumbing

Water Heater Warehouse

Pool & Spa Service & Repair

Pacific Coast Commercial Pool Service

Power/Pressure Washing

CertaPro Painters of Yorba Linda

Crown Building Services Inc.

Private Security

Defense International Corporation

FPK Security

Private Investigations

FPK Security

Products

TheGuarantors

Property Management

AIM Properties

Allen Properties

AllView Real Estate

API Property Management

Clarion Management, Inc.

Consensys Property Management Company

DM Smithco

Dunlap Property Group

Intersolutions — Property Management Staffing Specialists

JLE Property Management

L’Abri Management, Inc.

LoCali Management Group

The Management Works

Optim Real Estate Services Company

Orange County Property Management

Prestige Property Management

ProActive Realty Investments

Reynolds Realty Advisors

Roberts Management & Investments

Satellite Management Company

South Coast Real Estate & Property Management

Fairgrove Property Management

SVN / Vanguard — Cameron Irons

Property Management Software

ARIZE

Anyone Home Appfolio, Inc.

Community Boss

Luminous

Reliant Parking Solutions, LLC

Rent Dynamics

Rentler

RokitNow

Snappt Inc.

VERO

Vesync

Yardi Systems Inc.

Supplier Directory

continued from page 51

Property Management Staffing & Training

Approved Real Estate

BG Multifamily

Multi Team Services

NPM Staffing an InterSolutions Company

Section 8 Management

The Liberty Group

Rain Gutters

Argos Homes Systems

McCarthy Roofing

Real Estate/Investments

Alfa Investments & Loans

AllView Real Estate

Carlyle

CFG Investments, Inc.

CBRE Multifamily SoCal — Dan Blackwell & Team

Colliers International

DM Smithco

Gorman & Associates

Investing in The OC

Investment Capital Real Estate

Kairos Investment Management Company

Kay Properties & Investments Company

Marcus & Millichap

Morgan Skenderian Investment Real Estate Group

Prestige Property Management

ProActive Realty Investments

Realtors Commercial Alliance of Orange County (RCAOC)

Section 8 Management

SVN / Vanguard — Cameron Irons

Real Estate Broker

AllView Real Estate

CBRE Multifamily SoCal — Dan Blackwell & Team

KW Commercial

Morgan Skenderian Investment

Real Estate Group Company

Optim Real Estate Services Company

The Mogharebi Group

Reconstruction

AMS Construction

Baldwin Construction

Commercial Restoration Company

EmpireWorks Reconstruction and Painting

Precision Environmental

WICR Waterproofing & Decking

Recycling

Strategic Sanitation Services

Rent Payment System

Section 8 Management

Resident Screening

AllView Real Estate

Intellirent

Rentler

SafeRent Solutions

Snappt Inc.

VERO

Yardi Systems Inc.

Roofing

AMS Construction

CAMP Construction Services

Guardian Roofs by Sudduth Construction Inc.

McCarthy Roofing

Royal Roofing.com (RWS&P, Inc.)

Security Services/Patrol Services

ADT Multifamily

ARIZE

California Safety Agency

Defense International Corporation

FPK Security

Snappt Inc.

USGI — Upland Group

Vesync

Seismic Retrofitting & Engineering

Optimum Seismic, Inc.

Service and Leasing

Snappt Inc.

TheGuarantors

Solar Thermal

Pearlx

Staffing Service

Approved Real Estate

BG Multifamily

InterLink Multifamily Staffing

Intersolutions — Property Management Staffing Specialists

Surface Restoration

AMS Construction

Surface Experts of South Irvine

Sustainability/Green Energy

California Energy-Smart Homes

Green Home Solutions TrueEnviro

Optima

Pearlx

Zen Ecosystems

Tax Planning

Exchange Resources, Inc.

Telecommunications

CitySide Networks, LLC

Cox Communications

Dish Fiber

Towing

Dedicated Transportation Services

Knight Towing

Professional Towing LLC

TO’ and MO’ Towing

Training

Clarion Management, Inc.

Section 8 Management

Trash Services

Strategic Sanitation Services

Valet Living

Tree Service

David’s Tree Service, Inc.

GQ Landscape Care, Inc.

ManageMowed

Mariposa Landscapes, Inc.

Utilities & Sub Metering

Conservice

Google Fiber

Livable

Southern California Edison-Multi Family Program

Zen Ecosystems

Video Commercials

Intersolutions — Property Management Staffing Specialists

NPM Staffing an InterSolutions Company

Video Surveillance

Assure by Remote Ally

Water Heaters

California Rooter & Plumbing

DCM Services, Inc

R&B Wholesale Distributors, Inc.

Specialty AC Heat

Total Rooter & Plumbing

Water Heater Man, Inc.

Water Heater Warehouse

Water Heaters Only Inc.

Waterproofing

AMS Construction

S M Painting Corp.

Schluter Systems

WICR Waterproofing & Decking

Water Removal

ATI

FIRST ONSITE Restoration

Precision Environmental

Restoration Management Company

Website Development/Online Advertising

Apartment SEO

Windows & Doors

Bear Windows Inc.

Crown Building Services Inc.

Mesa Artificial Turf/Garage Doors

Moore Replacements

The Door & Window Company

Apartment Association of Orange County’s Supplier Contact Index

(Please see AAOC’s Supplier Directory for Listings of Services)

All Supplier Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism.

3CS InfoSystems

Chris Counts

23450 Piedras Road

Perris, CA 92570 (951) 990-9721

chris@3cs.net

A.S. Wise, Inc.

Jean Sabga

15150 Transistor Lane Huntington Beach, CA 92649 (714) 891-1501

jsabga@aswise.net — www.aswise.net

A-EV Installs

Liliana Phillips 8536 Hamilton Avenue Huntington Beach, CA 92646 (562) 519-0252

lily@ev-installs.com

ACE Commercial Laundry Equipment, Inc.

Multi-Housing Division

14404 Hoover Street Westminster, CA 92683 (714) 897-4342

acelaundry@gmail.com — www.acelaundry.com

Provide Sales, Service, Leasing & Parts for Coin-Op Laundry Equipment. See the Advertisers Index on Page 68 for the location of our ad.

ADT Multifamily

1192 Handy Street Orange, CA 92807 (714) 858-1344

We provide home automation, security systems, keyless door locks & smart thermostats.

AFR Furniture Rental John Spivey 3330 Garfield Avenue Commerce, CA 90040 (323) 400-7508

jspivey@rentfurniture.com — http://www.rentfurniture.com

AIM Properties

Don St. John 531 E. Chapman Avenue Orange, CA 92866 (714) 633-2344

don@aimproperties.net — www.aimproperties.net

Alfa Investments & Loans

Eddie Luna 19 W 3rd St Santa Ana, CA 92701 (714) 981-7177

info@alfalending.com

All Valley Washer Service Inc.

John Cottrell 15008 Delano St. Van Nuys, CA 91411 (800) 247-1100

john@allvalleywasher.com — www.allvalleywasher.com

Supplier Contact Index — continued on page 54

Supplier Contact Index —

continued from page 53

Allen Properties

Frank Allen/Paul Allen/Jessica Siderius

1 Orchard Road, Suite #230

Lake Forest, CA 92630 (949) 768-6850

frank@allenproperties.net — www.allenproperties.net

Property Management Services/Investments.

AllView Real Estate

Daniel Gutierrez

1501 Westcliff Drive, Suite 270 Newport Beach, California 92660 (949) 400-4275

info@allviewrealestate.com

ALN Data

Samantha Wallace

2611 Westgrove Drive, Suite 104 Carrollton, TX 75006 (972) 931-2553 x 218

Samantha@alndata.com — www.alndata.com

Apartment data and market research.

American 1031

Adam Bryan 10111 Petit Avenue North Hills, CA 91343 (310) 903-6757

adam@american1031.net

American Environmental Specialists, Inc.

Mr. James F. McClung, Jr. 15183 Springdale Street Huntington Beach, CA 92649 (714) 379-3333

admin@aeshb.com

Consultant: Mold Investigations/Recommendations, Asbestos/Lead Testing, Training. See the Advertisers Index on Page 68 for the location of our ad.

AMS Construction

1159 Iowa Ave., Ste. K Riverside, CA 92507 (833) 267-7663

info@amsroofingconstruction.com

See the Advertisers Index on Page 68 for the location of our ad.

Angelo Termite and Construction

Gregg Traum 16161 Scientific Way Irvine, CA 92618 (800) 589-8809

info@angelotermite.com

See the Advertisers Index on Page 68 for the location of our ad.

Anyone Home

Jaime Conde 25521 Commercentre Dr #100 Lake Forest, CA 92630 (949) 916-3919

lightson@anyonehome.com

Engagement and automation tools through Contact Center and CRM software.

API Property Management

Margie Tabrizi

1400 Bristol St. N Ste-245-A Newport Beach, CA 92660 (714) 505-5200

margie@apipropertymanagement.com

Apartment SEO

Ronn Ruiz

100 W. Broadway Ave, Suite 425 Long Beach, CA 90802 (877) 309-7363 ronn@apartmentseo.com — apartmentseo.com

Advertising firm specializing in Websites, Search & Social Media Marketing.

apartments.com

Adriana Mamola

3161 Michelson Dr, #1675 Irvine, CA 92612 (951) 522-3001

amamola@costar.com

#1 nationwide provider of information and advertising services.

Apex Window Décor

Deepa Gorajia

1132 E. Katella Ave, Suite A16 Orange, CA 92867 (714) 532-2588

deepag@apexwindowdecor.com — www.apexwindowdecor.com

See the Advertisers Index on Page 68 for the location of our ad. Appfolio, Inc.

55 Castilian Dr Goleta, Ca 93117 (866) 648-1536

mindy.sorenson@appfolio.com

See the Advertisers Index on Page 68 for the location of our ad.

Approved Real Estate

Jim Forde

4010 Barranca Pkwy, Suite 100 Irvine, CA 92604 (714) 875-0979 jim@approvedrealestateacademy.com

Aquinas HVAC

Eric Barnett

7438 Trade Street San Diego, CA 92121 (610) 410-3154 eric.barnett@aquinashvac.com

Argos Homes Systems

Mr. James Van Dyke

11542 Knott St., Suite B-5 Garden Grove, CA 92641 (714) 894-9534 argosjvandyke@hughes.net

Seamless aluminum rain gutters, fabric awnings, mirrored wardrobe closets. See the Advertisers Index on Page 68 for the location of our ad.

ARIZE

Chao Wang

1065 N. Pacificenter Dr, Suite 410 Anaheim, CA 92806 (714) 479-2050

Chao.Wang@ArizeHub.com

Armada Power

Robert Cooke 230 West Street Columbus, OH 43215-2655 (909) 730-6509 robert.cooke@armadapower.com

Assure by Remote Ally

Eddie Conlon 4431 Corporate Center Drive, Suite 121 Los Alamitos, CA 90720 (866) 439-0318 conlon@remoteally.com

AssuredPartners

Kate Shoemaker

2913 S Pullman Street Santa Ana, CA 92705 (949) 417-4047

kate.shoemaker@assuredpartners.com

ATI

3360 La Palma Anaheim, CA 92806 (714) 412-0828

edwina.garcia@atirestoration.com

Baker Law Group

John Baker

7700 Irvine Center Dr., Suite 800 Irvine, CA 92618 (949)450-0444

jbaker@bakerlawgroup.com

Baldwin Construction

Stephanie Harrison

464 Cataract Avenue, Suite A San Dimas, CA 91773 (909) 592-2292

sharrison@baldwincontrusction.net

Bassett Outdoor Contract

Jonathan Bennett PO Box 1280 Haleyville, AL 35565 (205) 486-5102

jlbennett@bassettoutdoorcontract.com

Bear Windows Inc.

George Torres 2501 Strozier Avenue South El Monte, CA 91733 (888) 470-2645

george@bearwindows.com — www.bearwindows.com

Behr Paint

Lori Flores

1601 E. Saint Andrew Pl. Santa Ana, CA 92705-5044 (909) 248-5132

lorflores@behrpaint.com — www.behr.com

BG Multifamily

Shannon Valentino 5850 Granite Parkway Plano, TX 75024 (714) 654-9498 svalentino@bgmultifamily.com

Bio-One of Orange

Cory Flores 1439 West Chapman Avenue #159 Orange, CA 92868 (949)306-1733

Cory@Biooneorange.com — www.biooneorange.com

Black Bird Fire Protection, Inc. 10282 Trask Ave Ste D Garden Grove, CA 92843 (714) 462-6095 info@blackbirdfire.com

BluSky Restoration Contract, LLC

Stefanie Koslosky 1183 Warner Ave Tustin, CA 92780 (562) 760-9279

Stefanie.koslosky@goblusky.com

BMS CAT of Southern California LLC

Michele Schueller 1321 North Blue Gum Street Anaheim, CA 92806 (714) 651-6017 mschueller@bmscat.com

Bob Peters Fire Protection

Laurie Vandebrake 3397 East 19th Street Signal Hill, CA 90755 (562) 424-8486

LaurieV@bobpetersfire.com

Brennan Law Firm

Michael Brennan 67 Live Oak Avenue, Suite 105 Arcadia, CA 91006 (626) 294-0500 mike@mbrennanlaw.com

See the Advertisers Index on Page 68 for the location of our ad. Brian Berg Insurance Services, Inc.

Brian Berg 25950 Acero, #345 Mission Viejo, CA 92691 (949) 243-9393

Brian@bbisinc.com — www.bbisinc.com

Supplier Contact Index — continued on page 56

Gain EXCLUSIVE ACCESS to TAX EFFICIENT 1031 Exchange DST Real Estate Investments

LEARN the In’s and Out’s of 1031 Exchanges and Delaware Statutory Trust DST Investments

MONTHLY Cash Flow Potential via ACH Direct Deposit*

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ACCESS a Diversified 1031 Exchange Portfolio- Multifamily, Industrial, Medical, Net Lease & More*

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Representative Photo

*Preferred return is not guaranteed and is subject to available cash flow. All offerings shown are Regulation D, Rule 506c offerings. Potential returns and appreciation are never guaranteed and loss of principal is possible. Please speak with your CPA and attorney for tax and legal advice.*The There is a risk Investors may not receive distributions, along with a risk of loss of principal invested. This material does not constitute an offer to sell nor a solicitation of an offer to buy any security. Such offers can be made only by the confidential Private Placement Memorandum (the “Memorandum”). Please read the entire Memorandum paying special attention to the risk section prior investing. IRC Section 1031, IRC Section 1033 and IRC Section 721 are complex tax codes therefore you should consult your tax or legal professional for details regarding your situation. This material is not to be construed as tax or legal advice. There are material risks associated with investing in real estate securities including illiquidity, vacancies, general market conditions and competition, lack of operating history, interest rate risks, general risks of owning/operating commercial and multifamily properties, financing risks, potential adverse tax consequences, general economic risks, development risks and long hold periods. There is a risk of loss of the entire investment principal. Past performance is not a guarantee of future results. Potential cash flow, potential returns and potential appreciation are not guaranteed. Securities offered through FNEX Capital.

Supplier Contact Index — continued

from page 54

BrightView Landscape Services, Inc.

Kristina Schafer

1960 S Yale St. Santa Ana, CA 92704 (949) 438-8528

Kristina.SChafer@brightview.com

Buffalo Maintenance, Inc.

Frank Alvarez

6861 Stanton Ave., Suite G Buena Park, CA 90621 (714) 956-8371

www.buffalomaintenance.com

See the Advertisers Index on Page 68 for the location of our ad.

California Bath Restoration

Carly Camacho

1920 E. Warner Ave., Suite 3P Santa Ana, CA 92705 (949) 263-0779

ccamacho@calbath.com

Complete kitchen and bath restoration and refinishing company.

California Energy-Smart Homes

Melinda Dinin

10680 White Rock Road #100 Rancho Cordova, CA 95670 (833) 987-3935

caenergysmarthomes@trccompanies.com

California Rooter & Plumbing

Mr. Mark Fowler

1905 E. Deere Ave. Santa Ana, CA 92705 (949) 222-2202

Plumbing and drain cleaning services. See the Advertisers Index on Page 68 for the location of our ad.

California Safety Agency

Darrell Cowan

8932 Katella, Suite 108 Anaheim, CA 92804 (866) 996-6990

dcowan@csapatrol.com — www.csapatrol.com

CAMP Construction Services

Ronni Anthony

15139 South Post Oak Rd. Houston, TX 77053 (713) 413-2267

ranthony@campconstruction.com

Carlyle

Minh Ta

1001 Pennsylvania Avenue Northwest Washington, DC 20004

(202) 729-5180 minh.ta@carlyle.com

CBRE Multifamily SoCal – Dan Blackwell & Team

Daniel Blackwell

3501 Jamboree Road, Suite 100

Newport Beach, CA 92660

(949) 307-8319

dan.blackwell@cbre.com — www.cbre.com/invocmultifamily

Orange County multifamily investment property sales and 1031 exchanges. See the Advertisers Index on Page 68 for the location of our ad.

CCS Facility Services

Julie Randall

3001 Red Hill Avenue Bld 6-220 Costa Mesa, CA 92626

(949) 285-5079

jrandall@ccsbts.com

CertaPro Painters of Yorba Linda

Jeff Cornelius

2941 E Miraloma Avenue, Suite 7 Anaheim, CA 92806 (714) 420-5769

jeffcornelius@certapro.com

CFG Investments, Inc.

Stephen Meyer

17220 Newhope Street Fountain Valley, CA 92708 (714) 557-1430

steve@cfginvestments.com — www.cfginvestments.com

Chase Multifamily Lending

3 Park Plaza, Suite 1000 Irvine, CA 92614 (866) 937-7199 www.chase.com/mfl

CheckpointID

Gabe Jones

4100 Midway Road, Suite 1165 Carrolton, TX 75007 (757) 618-3918

emily@checkpointid.com

CitySide Networks, LLC

Mike Gourzis

550 West B Street 4th Floor San Diego, CA 92101 (833) 318-4646 mike.gourzis@citysidefiber.com

Clarion Management, Inc.

101 Pacifica, #260 Irvine, CA 92618 (949)383-4762 bmoody@clarionmgmt.com

CollectTech

Kenneth Stumbo 981 Powell Avenue Southwest Suite 115 Renton, WA 98057 (425) 441-4096 ken@collecttech.com

Colliers International

Pat Swanson

3 Park Plaza, Ste 1200 Irvine, CA 92614 (949) 724-5564 pat.swanson@colliers.com

Commercial Restoration Company

Jeff Mandell

9541 W. Ball Road Anaheim, CA 92804 (858) 922-3219

j.mandell@crcmail.com

Community Boss

Leah Griffiths

2911 1/2 Hewitt Ave Suite 8 Everett, WA 98201 (866) 387-7275 help@communityboss.com — http://communityboss.com

Consensys Property Management Company

Laurel Dial

1380 S. Anaheim Blvd Anaheim, CA 92805 (714) 772-4400

laureld@consensyspm.com — www.consensyspm.com

Conservice

Matt Gordon

750 S. Gateway Dr. River Heights, UT 84321 (866) 947-7379

communications@conservice.com

CORT Furniture Rental

Karie Talke

2540 Main Street Suite A Irvine, CA 92614 (949) 852-0711

karie.talke@cort.com

Cox Communications

Alicia Gray

27121 Towne Centre Dr, Suite 125 Foothill Ranch, CA 92610 (949) 563-8163

alicia.gray@cox.com

Crown Building Services Inc.

Jason Maslach

548 Malloy Ct. Corona, CA 92878 (714) 694-1007

jason@crownservicesinc.com – www.crownservicesinc.com

David’s Tree Service, Inc.

Jay Olavarria

19051 Gothard Street Huntington Beach, CA 92648 (714) 842-6345

Jay@davidstreeservice.com—info@davidstreeservice.com

DCM Services, Inc

David Carlson PO Box 400 Pico Rivera, CA 92056 (800) 504-7103

dcmservices400@gmail.com

See the Advertisers Index on Page 68 for the location of our ad.

Deans & Homer, Renter’s Insurance

Debbie Halverson 110 E. Wilson Ave., Suite 102 Fullerton, CA 92832 (800) 345-2054 debbieh@deanshomer.com — www.InsureYourStuff.com

Dedicated Transportation Services

Richard Rodrigues 13700 Harbor Blvd., Suite B Garden Grove, CA 92843 (714) 371-3034 richthetowguy@yahoo.com

www.dedicatedtransportationservices.com

Defense International Corporation

Chaz McKinney 130 South Prospect Avenue Tustin, CA 92780 (714) 646-1945 defenseintco@gmail.com

Dick Wardlow Insurance Brokers

Matt Wardlow 233 High Street Moorpark, CA 93021 (805) 553-0505 x 320 mattw@wardlowinsurance.com — www.wardlowinsurance.com Insurance brokers specializing in apartments and commercial property.

Direct Signs and Designs

(NorCal Direct Marketing Inc. DBA)

Angela Waugh 5151 Golden Foothill Pkwy, #110 El Dorado Hills, CA 95762 (916) 941-8046

angela@directsd.com — directsd.com

Dish Fiber

Eva Wai 4223 Fairgrounds Street Riverside, CA 92501 (951) 201-3544 eva.wai@dish.com

DM Smithco

Duane Van Handel 1940 W. Orangewood Ave., Suite 201 Orange, CA 92868 (714) 456-9147v456-9983 dvh@dmsmithco.com

Dryer Vent Wizard of Chino Hills, Ontario & Corona Chalae Walker 14525 Verona Place Eastvale, CA 92880 (213) 800-6365

cwalker@dryerventwizard.com

Dunlap Property Group

Paul Dunlap 801 E. Chapman Avenue Fullerton, CA 92831 (714) 879-0111

pdunlap@dpgre.com — www.dpgre.com

Supplier Contact Index — continued on page 58

Supplier Contact Index —

continued from page 56

Duringer Law Group, PLC

Mr. Stephen C. Duringer, Esq.

181 S. Old Springs Road, 2nd Floor Anaheim Hills, CA 92809

(714) 279-1100, (800) 829-6994 toll free

Specializes in landlord/tenant law, debt collection, eviction.

EEEadvisor

Omidreza Ghanadiof

6500 Yucca Street 416

Los Angeles, CA 90028-4972 (805) 334-0037

info@eeeadvisor.com

Effortless Ads

Madeline Nash

209 Cornwall Street Northwest Leesburg, VA 20176 (214) 952-9862

madeline@effortlessads.com

EmpireWorks Reconstruction and Painting

Chet Oshiro

1682 Langley Ave. Irvine, CA 92614 (888) 278-8200

coshiro@empireworks.com — www.empireworks.com

Exchange Resources, Inc.

Franck Bideau PO BOX 837

Huntington Beach, CA 92648 (949) 508-9827

Fbideau@Exchangeresources.net — http://exchangeresources.net

Expressions Home Gallery

Sherri Galusha

17138 Von Karman Ave Irvine, CA 92614 (949) 271-2085

srgalusha@morsco.com

Major appliances for apartments.

EZ Drain & Plumbing

Stacie Fluhrer

6709 Washington Ave, #944 Whittier, CA 90601 (714) 640-0699

ezdrainandplumbing@gmail.com

See the Advertisers Index on Page 68 for the location of our ad. Fairgrove Property Management

Korbin Duley

2355 Main St, Suite 120 Irvine, CA 92614 (714)541-0288

kduley@fairgrovepm.com

Farmer’s Insurance — Theresa Simes Agency

Terri Simes

17155 Newhope Street #F Fountain Valley, CA 92708 (714) 966-3000

tsimes@farmersagent.com — www.farmersagent.com/tsimes

Insurance for apartments, business, auto, home, life, etc.

See the Advertisers Index on Page 68 for the location of our ad. FireAvert, LLC

Nathan Brown 1655 West Maple Street Mapleton, UT 84664-3131 (801) 692-0306

nathan@fireavert.com

FIRST ONSITE Restoration

Lisa McCollough

1275 N. Grove St

Anaheim, CA 92806 (619) 537-9499

lisa.mccollough@firstonsite.com

Fisher & Phillips

2050 Main Street, Suite 100

Irvine, CA 92614 (949) 851-2424

cbaran@laborlawyers.com

FPK Security

Steve Flamm P.O. Box 55597

Valencia, CA 91355 (800)459-4068

stevef@fpksecurity.com — www.fpksecurity.com

Genesis Bank

Lauren DiBiase

4675 MacArthur Ct Suite 1600 Newport Beach, CA 92660 (949) 273-1226

ldibiase@mygenesisbank.com

Google Fiber

Carol Luong

19510 Jamboree Road Google Building FAIR

Irvine, CA 92612 (949) 800-1346

luongcarol@google.com

Gorman & Associates

Sonya Loera PO Box 325

Brea, CA 92822 (714) 255-9998

info@wrgorman.com

See the Advertisers Index on Page 68 for the location of our ad.

Supplier Contact Index —

continued on page 60

GQ Landscape Care, Inc.

Mario Quiroz

4195 Chino Hills Parkway, Suite 202

Chino Hills, CA 91709

(909) 906-6009

mariomquiroz@gqlandscapecare.com

Green Home Solutions TrueEnviro

James Armendariz

20984 Bake Pkwy, Ste 100

Lake Forest, CA 92630 (909) 238-4169

socal@trueenviro.com

Guardian Roofs by Sudduth Construction Inc.

Helen Tredo

1010 N. Batavia St., Suite F Orange, CA 92867 (714) 633-3619

guardianroofsbookkeeping@gmail.com — www.guardianroofs.com

Roofing systems for residential and commercial property for over 30 years.

See the Advertisers Index on Page 68 for the location of our ad.

HMWC, CPAs & Business Advisors

David Eisenman

17501 17th St., Suite 100

Tustin, CA 92780

(714) 505-9000

david@hmwccpa.com

HMWC, CPAs & Business Advisors

David Eisenman

17501 17th St., Suite 100

Tustin, CA 92780

(714) 505-9000

david@hmwccpa.com

Ingersoll Rand

Jesse Estrada

11927 Ottawa Pl. #90 Chino, CA 91710 (909) 306-9390

jesse.estrada@irco.com

Intellirent

Cassandra Joachim

632 Commercial Street, 5th Floor San Francisco, CA 94111 (415) 849-4400

info@myintellirent.com

InterLink Multifamily Staffing

Lisa Wetzel

17321 Irvine Boulevard Tustin, CA 92780 (949)400-1678 lisa@interlinkmultifamily.com

Intersolutions — Property Management Staffing Specialists

Laura Aliberti

17762 Manchester Avenue Irvine, CA 92614-6649 (858)367-5998

laliberti@intersolutions.com - www.intersolutions.com

Investing in The OC

Mercedes Shaffer

1200 Newport Center Drive Newport Beach, CA 92660 (714) 330-9999

InvestingInTheOC@gmail.com — http://investingintheoc.com

Investment Capital Real Estate

Ignacio Diaz, Jr.

1 Park Plaza, Suite 600 Irvine, CA 92614 (949) 201-8817

id@investmentcapitalre.com — www.investmentcapitalre.com

Specializing in the purchase, sale and 1031 exchange of apartment buildings.

Ironwood Plumbing, Inc.

Carl Ludwig

101 S. Kraemer Blvd., Suite 100 Placentia, CA 92870 (877) 484-7575

carl@ironwoodplumbing.com — www.ironwoodplumbing.com

ISU — The Olson Duncan Agency

Jim Kinmartin

25550 Hawthorne Blvd #203 Torrance, CA 90505 (310) 373-6441

jim@olsonduncan.com — www.olsonduncan.com

Independent insurance brokerage representing commercial building owners and operators.

JLE Property Management

Denise Arredondo

700 West 1st Street, Suite 12 Tustin, CA 92780 (714) 778-0480

www.jle1.com — denise@jle1.com

See the Advertisers Index on Page 68 for the location of our ad. Kairos Investment Management Company

Jon Needell 30242 Esperanza Rancho Santa Margarita, CA 92688 (949) 709-8888

jneedell@kimc.com — www.kimc.com

Kay Properties & Investments Company

Patricia Aballe

21515 Hawthorne Blvd, 360 Torrance, CA 90503 (855) 899-4597

info@kpi1031.com

See the Advertisers Index on Page 68 for the location of our ad.

The Karlin Law Firm

Scott Karlin

13522 Newport Avenue, Suite 201 Tustin, CA 92780 (714) 731-3283

Scott@Karlinlaw.com — Mike@Karlinlaw.com

KD Electric Company

Derrick Laughlin

17071 E. Imperial Hwy., Suite A6 Yorba Linda, CA 92886 (714) 223-2700

derrick@kdelectric.com — www.kdelectric.com

Electrical wiring & installation for remodels, tenant improvements, new constructions & additions.

Kimball, Tirey & St. John LLP

Deborah Biggs

2040 Main St., Suite 500 Irvine, CA 92614 (800) 564-6611

deborah.biggs@kts-law.com

KJ Carpet Wholesale

Chris Yi PO Box 369 Walnut, CA 91788 (909) 455-0180

AR@kj-carpet.com

Knight Towing

Frank Mora

1001 North Logan Street Santa Ana, CA 92701 (714) 686-5975

sales@knightstotherescue.com

Knock CRM

Amy Marthaller

1455 Northwest Leary Way, 200 Seattle, WA 98107 (714)718-3891

amarthaller@knockcrm.com — https://www.knockcrm.com

KW Commercial

Randy Combs

4010 Barranca Parkway, Ste 100 Irvine, CA 92604 (714) 658-3263

randycombs@kw.com

See the Advertisers Index on Page 68 for the location of our ad.

L and D Appliance Corp.

Henry Hsu

11969 Telegraph Rd. Santa Fe Springs, CA 90670 (562) 946-1105

henryh@lndappl.com — www.lndappl.com

L’Abri Management, Inc.

8141 E. Second Street, Suite 300 Downey, CA 90241 (714) 826-9972

www.labri-inc.com

Full service property management provider for 16+ units.

LA Hydro-Jet & Rooter Service, Inc.

Dan Baldwin 10639 Wixom St

Sun Valley, CA 91352 (800) 750-4426

dbaldwin@lahydrojet.com

Landcare Logic

Jalin Gerber

1448 N. Glassell

Orange, CA 92867 (951) 316-8002

jalin@landcarelogic.com — www.landcarelogic.com

LaundryUp

Howard Lee

1070 N. State College Blvd. Anaheim, CA 92806

(714) 533-7835

hmlee_vp@yahoo.com — www.laundryup.com

Legacy Customs

1477 East Cedar Street Ontario, CA 91761 (909) 923-2558 x120

lily@meadowdecor.com

Livable

Daniel Sharabi PO Box 475852

San Francisco, CA 94147 (877) 789-6027

comesave@livable.com — www.livable.com

See the Advertisers Index on Page 68 for the location of our ad.

Lloyd Pest Control

David Hinrichs

1331 Morena Blvd, #300 San Diego, CA 92110 (619) 843-6369

david.hinrichs@lloydpest.com

LoCali Management Group

Nathan Poth

6789 Quail Hill Pkwy, Ste 625 Irvine, CA 92603 (714) 747-9074

Nathan@livinglocali.com — www.livinglocali.com

Boutique style property management.

LordCap Green

Jessica Collins

14 Wall Street, Ste 1720 New York, NY 10005 (212)400-7142

team@lordcapgreen.com — https://www.lordcapgreen.com

Supplier

Contact Index — continued on page 62

Supplier Contact Index —

continued from page 61

Luminous

Joel Duchesne

2911 1/2 Hewitt Ave., Suite 8 Everett, WA 98201 (866) 387-7275

help@luminousresidential.com

Mailboxes R Us

Tony McDaniel

1980 N Glassell Street Orange, CA 92865 (714)779-7779

tony@hillcrestconstruction.com

ManageMowed

Chris Michael

12672 Limonite Ave, Suite 3E #154 Eastvale, CA 92880 (714) 592-0019

Chris.M@ManageMowed.com

Rancho-Ontario@managemowed.com https://www.managemowed.com/locations/rancho-cucamonga

Marcus & Millichap

Jon Giannola

19800 MacArthur Blvd Ste 150 Irvine, CA 92612 (949) 419-3200

jgiannola@marcusmillichap.com

See the Advertisers Index on Page 68 for the location of our ad. Mariposa Landscapes, Inc.

Larry Rudd

1107 East Walnut Street Santa Ana, CA 92701 (626) 562-0707

larry.rudd@mariposa-ca.com — www.mariposa-ca.com

McCarthy Roofing

Aaron Martin 625 W. Katella Ave. #29 Orange, CA 92867 (714) 538-3330

customerservice@mccarthyroofing.com

See the Advertisers Index on Page 68 for the location of our ad. Mesa Garage Doors

Meridith Denos

4915 E Hunter Ave Anaheim, CA 92807 (808) 807-7566

mdenos@mesagaragedoors.com — www.mesagaragedoors.com

Molly Maid of Irvine and Saddleback, and Temecula Valley

Scott Sims

20984 Bake Parkway #102 Lake Forest, CA 92630 (949) 367-8000 x 2 scott.sims@mollymaid.com www.mollymaid.com/irvine-saddleback-valley/

Moore Replacements

Mike Moore

1525 W MacArthur Blvd, Unit 16 Costa Mesa, CA 92626

(714) 963-0505

mike@moorereplacements.com

Morgan Skenderian Investment Real Estate Group

4590 Mac Arthur Blvd., Suite 260 Newport Beach, CA 92660

(949) 251.8800

md@morganskenderian.com

Multi Team Services

Teresa Manzano Mendoza

17321 Irvine Blvd, #205

Tustin, CA 92780

(714) 213-8841

teresa@multiteam.net — www.multiteamservices.com

National Credit Systems

Gordon Marshall

1775 The Exchange SE Suite 300 Marietta, GA 30339 (800) 515-6858

gmarshall@nationalcreditsystems.com

National Service Company

Anel Burgin

845 N Commerce St Orange, CA 92867 (714) 633-1811 ab_national@yahoo.com — www.apartmentlaundry.com

See the Advertisers Index on Page 68 for the location of our ad.

Navion Insurance Associates, Inc

Shawntae Stewart

23001 La Palma Avenue, Ste 120 Yorba Linda, CA 92887 (714) 202-4711 sstewart@navionins.com — www.navionins.com

Newmeyer & Dillion, LLP

Rondi Walsh

895 Dove Street, 5th Floor Newport Beach, CA 92660 (949) 854-7000 rondi.walsh@ndlf.com

NFP Property & Casualty

Eric R. Marrs, CIC, CRM, Vice President

1551 Tustin Avenue, Suite 500 Santa Ana, CA 92705 (714) 617-2446 eric.r.marrs@nfp.com — www.nfp.com

Commercial, Personal & Health Insurance.

NPM Staffing an InterSolutions Company

Laura Aliberti

2400 East Katella Ave., Suite 800 Anaheim, CA 92806 (949) 307-1595 laliberti@npmstaffing.com — www.npmstaffing.com

OC Professional Maintenance Team

Jennifer Barragan

1180 W. Ball Rd. #9134 Anaheim, CA 92812 (714) 583-8633 info@ocproteam.com

See the Advertisers Index on Page 68 for the location of our ad.

Oliver Mahon Asphalt

Michelle Hogge 182 Wells Place Costa Mesa, CA 92627 (949) 548-6398

admin@olivermahon.com

OMNIA Partners, Multifamily Housing 840 Crescent Center Drive, Suite 600 Franklin, TN 37067 lindsey.scholl@omniapartners.com

Opti-Fit Fitness Solutions

Eric Konz PO Box 6716 Folsom, CA 95763 (888) 601-4350 ekonz@opti-fit.com — www.opti-fit.com

Optim Real Estate Services

Vicki Bishop 620 Newport Center Drive, 11th Floor Newport Beach, CA 92660 (949)200-4610

vbishop@optimres.com

Optimum Seismic, Inc.

Ali Sahabi

5508 S. Santa Fe Ave. Vernon, CA 90058 (323) 605-0000

asahabi@optimumseismic.com — www.optimumseismic.com

See the Advertisers Index on Page 68 for the location of our ad.

Orange County Property Management

Eric Reichert

16742 Gothard Street, Suite 117 Huntington Beach, CA 92647 (714) 840-1700

eric@ocmgmt.com — orangecountypropertymanagement.com

See the Advertisers Index on Page 68 for the location of our ad. Pacific Coast Commercial Pool Service

Roger Klump 5282 Acacia Ave Garden Grove, CA 92845 (714) 351-1881 rdklump@gmail.com

Patio Guys

Joanna Solis 2907 Oak St Santa Ana, CA 92707 (800) 310-4897 commercial@patioguys.com

Pearlx

Phillip Forrester 1612 Cambridge Circle Charlottesville, VA 22903 (323) 863-8403 pf@pearlxinfra.com

PK Security, Inc.

Steve Flamm P.O. Box 55597 Valencia, CA 91355 (800) 459-4068 stevef@fpksecurity.com

Plumb It Right!

Terry Gepford 2135 North Orange Olive Road Orange, CA 92865 (949) 275-2913 terrylgepford@gmail.com

PODS For Business

Chad Schutt

13284 Eagle Ridge Chino Hills, CA 91709 (310) 270-5127 cschutt@pods.com

PRC Restoration

Freddy Rodriguez 23839 Banning Blvd Carson, CA 90745 (562) 490-6900 info@prcrestoration.com — www.prcrestoration.com

Precision Concrete Cutting

Aaron Anderson

650 S Grand Ave #108 Santa Ana, CA 92705 (760)448-0979

aaron@pcctriphazardremoval.com — www.safesidewalks.com

Precision Environmental

Mark Taylor

4350 Transport Street, Suite 109 Ventura, CA 93003 (805) 641-9333

mtaylor@precisionenv.com

Prendiville Insurance Agency

Angela Weiss 24661 Del Prado, Suite 3

Dana Point, CA 92629-2805 (949) 487-9696

angela@prendivilleagency.com

Prestige Property Management

Brad Clark

1500 Adams Ave., Suite #201 Costa Mesa, CA 92626 (949) 933-1518

brad@prestige-pm.com — www.prestige-pm.com Full Service Real Estate.

Supplier Contact Index — continued on page 64

Mitigate Risk with NAA Click & Comply

NAA’s newest performance management and compliance software allows property management companies to consolidate processes and systems into one place for ease of use, transparency and communication for your teams.

RISK MITIGATION

Benefits:

• Mitigate risk across your entire portfolio

• Extend the list of costly equipment

• Achieve consistency and compliance

• Save time and avoid costly violations

• Build accountability and trust through real time visibility

Supplier Contact Index — continued from page 62

ProActive Realty Investments

Rita Aguila

1913 E. 17th Street, Suite 217 Santa Ana, CA 92705 (714) 541-3138

rita@proactiveri.com — www.proactiveri.com

Property Management Multifamily & Single Homes, Real Estate Sales.

Professional Towing LLC

Alberto Castellanos

593 North Batavia Street Orange, CA 92868-1218 (714) 616-0290

dispatch@albertostowing.com

ProPower Electric Co Inc.

Angel Rodriguez

11138 Del Amo Boulevard #382 Lakewood, CA 90715 (562) 569-9864

angel@propowerelectricco.com

Promaxima Strength & Conditioning

Lesley Ward

5310 Ashbrook Drive Houston, TX 77081

(979) 946-6889

lward@promaxima.com — www.promaxima.com

PWS Laundry / Alliance

John Endahl

12020 Garfield Ave South Gate, CA 90280 (323) 721-8832

jendahl@pswlaundry.com — www.pwslaundrywest.com

R&B Wholesale Distributors, Inc.

David Rhodes

2350 S. Milliken Ontario, CA 91761 (909) 230-5400

drhodes@rbdist.com — www.rbdist.com

See the Advertisers Index on Page 68 for the location of our ad.

RedRock Technologies

Jake Tirabassi

15215 Alton Parkway, #200 Irvine, CA 92618 (949)386-0798

jaket@itredrock.com

Reliant Parking Solutions, LLC

Kevin Wexler PO Box 13004 Carlsbad, CA 92013 (760) 494-0938

info@reliantparking.com

Rent Dynamics

Bryson Jensen

91 East 700 South Logan, UT 84321 (866) 513-7368

marketing@RentDynamics.com — https://rentdynamics.com

Rentler

Barton Strawn

200 Civic Center Drive, Suite 150 Sandy, UT 84070 (888) 222-1009

www.rentler.com/partner/aaoc — membership@rentler.com

Rent.

Laura Lemansky

950 East Paces Ferry Road NE, Suite 2600 Atlanta, GA 30326

(949)943-5177

llemansky@rent.com - www.rent.com

Repipe Specialists, Inc

Daniel Johnston

245 East Olive Ave, 5th Floor Burbank, CA 91502

(703) 801-8269

daniel.johnston@repipespecialists.com

Restoration Management Company

Michelle Lopez

25172 Arctic Ocean Dr., Suite 100 Lake Forest, CA 92630 (949)274-6408

mlopez@rmc.com — www.rmc.com

REVS (Refuel Electric Vehicle Solutions)

David Aaronson

3753 Nottingham St Houston, TX 77005 (713) 927-1693 daaronson@refuelevs.com — www.refuelevs.com

See the Advertisers Index on Page 68 for the location of our ad. Rey Insurance Services, Inc.

Mike Rey

27130 Paseo Espada B523 San Juan Capistrano, CA (949) 487-9661 mike@reyinsuranceservices.com — www.reyinsuranceservices.com

See the Advertisers Index on Page 68 for the location of our ad.

Reynolds Realty Advisors

Elizabeth Reynolds

3900 E Miraloma Ave, Suite H Anaheim CA, 92806 (866) 613-7772

Elizabeth@ReynoldsRealtyAdvisors.com www.ReynoldsRealtyAdvisors.com

Roberts Management & Investments

Ray Roberts

3532 Katella Ave, Suite 111 Los Alamitos, CA 90720 (562) 430-3588

See the Advertisers Index on Page 68 for the location of our ad.

RokitNow

Bhavin Patel

26895 Aliso Creek Rd #B329 Aliso Viejo, CA 92656 (855) 765-4866 info@rokitnow.com — www.rokitnow.com

Text messaging services to help communicate with your customers. Royal Roofing.com (RWS&P, Inc.)

Steve Pinkus 6831 Suva St. Los Angeles, CA 90201 (562) 928-1200

steve@royalroofing.com — www.royalroofing.com

Specializing in flat/low slope roofs, comp. & wood shingle and tile roofs. Solar panel installation. See the Advertisers Index on Page 68 for the location of our ad.

SafeRent Solutions

Paula Durner

3001 Hackberry Rd, Irving, TX 75063 (419) 367-7615

paula.durner@parkhillholdings.com

We are the leading screening and risk management provider for the multifamily industry.

Satellite Management Company

Paul Conzelman

1010 E Chestnut Ave Santa Ana, CA 92701 714) 558-2411 ext 124 pconzelman@satellitemanagement.com

Schiff & Shelton

Laurie Schiff

3700 Campus Drive, Suite 202 Newport Beach, CA 92660 (949) 417-2211

laurie@schiff-shelton.com

Schluter Systems

Mary Yocum

15 Nantucket Lane Aliso Viejo, CA 92656 (714)329-0355

myocum@schluter.com

Section 8 Management

Timothy McDaniel

2008 West Carson Street Torrance, CA 90501 (424) 318-2096

housing@section8management.com

S M Painting Corp.

Salvador Munguia

417 S. Associated Rd. #212 Brea, CA 92821 smpaintscheduling@gmail.com

SmartFaucets

Joanna Boey 7545 Irvine Center Drive Irvine, CA 92618 (626) 757-3663 info.smartfaucets@gmail.com

Snappt Inc.

Daniel Cooper 6100 Wilshire Boulevard Los Angeles, CA 90048 (714) 812-2340 dcooper@snappt.com — www.snappt.com

South Coast Real Estate & Property Management 1927 Harbor Blvd., #370 Costa Mesa, CA 92627 (800) 541-1962 paul@southcoastrealestatebroker.com

See the Advertisers Index on Page 68 for the location of our ad. Southern California Edison-Multi Family Program

Mary Finn Parker 1515 Walnut Grove Ave Rosemead, CA 91770 (714)307-5274 mary.finn@sce.com — www.sce.com

Specialty AC Heat

Wendell Grant 4650 Arrow Highway Ste C6 Montclair, CA 91763 (909) 982-7999 alexd.specialty@gmail.com

Spicer Mechanical

Chad Hegreberg 1210 N. Jefferson #K, Anaheim, CA 92807 (714) 279-9100

chadh@spicermechanical.com — www.spicermechanical.com

Strategic Sanitation Services

Eric Lenning 25801 Obrero Drive #11 Mission Viejo, CA 92691 (877) 271-7909

ericl@wasteoptimize.com

Streamline Repipe and Plumbing Inc. Israel De La Torre 9555 Heiner Street Bellflower, CA 90706 (855) 737-4737

streamlinerepipex@gmail.com

Surface Experts of South Irvine

Heath White 25 Grandbriar Aliso Viejo, CA 92656 (949) 471-0408 hwhite@surfaceexperts.com

SVN / Vanguard — Cameron Irons

Cameron Irons 120 W. 5th Street #210 Santa Ana, CA 92701 (714) 446-0600 cirons@svn.com — www.svnvanguard.com

See the Advertisers Index on Page 68 for the location of our ad. TAG / AMS, Inc.

Rick Denver 10572 Chestnut Street Los Alamitos, CA 90720 (562) 280-0177

rickdenver@tagams.com

TASORO Products

Annie Bing

14107 Brighton Ave Gardena, CA 90249 (714)925-0598

ab@tasoroproducts.com

The Door & Window Company

Elsa Pizana

1529 W. Alton Avenue Santa Ana, CA 92704 (714) 754-4085

elsa@thedoorandwindow.com

TheGuarantors

Alexandra Nazaire

1 World Trade Center New York, NY 10007 (212) 266-0020

associations@theguarantors.com — success@theguarantors.com

The Liberty Group

Carrie Floyd 11801 Pierce Street, Suite 200 Riverside, CA 92505 (951) 744-0057

carrief@thelibertygroup.com — www.thelibertygroup.com

The Management Works

Chip Robinson

1303 Avocado Ave #260 Newport Beach, CA 92660 (949) 644-2063

www.mgtworks.com

We provide apartment property management in Southern California.

The Mogharebi Group

Brett Bayless

28 Crestview Drive Rancho Santa Margarita, CA 92688 (949) 887-2465

Brett.bayless@mogharebi.com

Titanium Restoration Services Company

Victor Martinez

P.O. Box 4584 Anaheim, CA 92801 (714) 290-5875

titaniumrestoration@gmail.com

TO’ and MO’ Towing

Robert Heer

518 N. Poinsettia Ave. Santa Ana, CA 92701 (714) 543-0879

rchjr@pacbell.net

Towing company with 4 locations in Orange County. Torrey Pines Bank

Patrick Davern

600 Anton Boulevard Costa Mesa, California 92626 (213)362-5288 pdavern@torreypinesbank.com

Total Rooter & Plumbing

1920 W. Commonwealth #2304 Fullerton, CA 92837 (714) 715-3315

totalbfrp@gmail.com

See the Advertisers Index on Page 68 for the location of our ad. TouchPoint

Brian Maguire

13681 Newport Ave, Suite 8118 Tustin, CA 92780 (714) 614-8221

brian@touchpoint365.com — www.touchpoint365.com

Trane/American Standard

Brett Massie 2315 185th Avenue East Lake Tapps, WA 98391 (206) 406-3307

Brett.Massie@TraneTechnologies.com

Urban Surfaces

Brandon Cutler

2380 Railroad Street, Building 101 Corona, CA 92878 (951) 223-4645 brandon.c@urbansurfaces.com — www.urbansurfaces.com

USGI — Upland Group

William Estela

2390 E. Orangewood Avenue #520 Anaheim, CA 92806 (855) 787-5263 westela@usg.org — www.usg.org

Valet Living Briana Sellers

100 South Ashley Drive, Suite 700 Tampa, FL 33602 (813) 248-1327 briana.sellers@valetliving.com — www.valetliving.com

VERO

Richard Philpot

335 Madison Avenue, 4th Floor New York, NY 10017 (703) 850-8730 richard@sayvero.com

Vesync

Chao Wang

1065 N. Pacificenter Dr, Suite 410 Anaheim, CA 92806 (714) 479-2050

danica.chin@vesync.com

WASH Multi Family Laundry Systems

Tracy McMahon

100 N. Sepulveda Blvd., 12th Floor El Segundo, CA 90245 (800) 421-6897 Ext: 1625

Coin-operated laundry equipment. See the Advertisers Index on Page 68 for the location of our ad.

Water Heater Man, Inc.

Jim Green

570 W. Freedom Ave. Orange, CA 92865 (714) 282-7098

tommyg@waterheatermaninc.com

Water Heater/boiler service and installation.

Water Heater Warehouse

Chris Flores

1114 East Truslow Avenue Fullerton, CA 92831 (714) 244-8562 chris@whwllc.com — https://thewaterheaterwarehouse.com/ Water Heaters Only Inc.

Yana Carpenter

970 E. Main Street #200 Grass Valley, CA 95945 (800)833-4570

laoffice@waterheatersonly.com — www.waterheatersonly.com

Wesierski & Zurek LLP, Lawyers

Thomas B Cummings Esq.

1 Corporate Park Dr, Fl 2 Irvine, CA 92606 (949) 975-1000

tcummings@wzllp.com — www.wzllp.com

Defense of Landlord/Tenant, Premises Liability and Employment Matters. West Coast Drywall & Paint

Aaron Fernandez 1610 W. Linden Avenue Riverside, CA 92507 (951) 778-3592

aaron.fernandez@wcdp.com

Western State Design, Inc.

Sheri Tam

2331 Tripaldi Way Hayward, CA 94545-5022 (510)931-7099

stam@westernstatedesign.com

WICR Waterproofing & Decking 901 E. Taquitz Canyon Way, Suite A105 Palm Springs, CA 92262 (888) 388-9427

sean@wicr.net

Yardi Systems Inc.

430 S. Fairview Avenue Goleta, CA 93117-3124 (805) 699-2040

kelly.krier@yardi.com

Ygrene Energy Fund

Emily Ramey

2100 South McDowell Blvd. Petaluma, CA 94954 (415) 261-7578

emily.ramey@ygrene.com

Zebra Construction Inc.

Michelle Durey 145 S Fairfax Ave Los Angeles, CA 90036 (310) 890-3989 info@zebraconstruct.com

Zen Ecosystems

Jack McKee 2901 West Coast Highway Suite 353 Newport Beach, CA 92663 (310) 994-6949 jack.mckee@zenecosystems.com

Zumper 49 Geary St. San Francisco, CA 94108 714) 262-4213

darcy@zumper.com

ADVERTISERS’ INDEX

Category

See page 68 for alphabetical listings

Since 1984, our team has been making California buildings safer, performing full-service seismic retrofit engineering, steel fabrication and construction on soft-story apartments, historical structures, non-ductile concrete buildings, steel frame and unreinforced masonry buildings throughout the state of California.

Our business model is built on value engineering: a systematic method of achieving the optimum ratio of functionality, safety and cost effectiveness.

We believe that superior customer service is the foundation of any business, and we customize every project to suit the individual needs of our clients.

SEISMIC ENGINEERING & CONSTRUCTION EXPERTS

Experts in All Building Types

Soft-story Multifamily

Tilt-up

Unreinforced Masonry

Non-ductile Concrete

Steel Moment Frame

Full-service Team

In-house Licensed Engineering, Steel Fabrication & Construction

Since 1984, our team has completed more than 3,000 projects

Industry leader Proven expertise