June 2024 Apartment News

Page 1


Apartment News

Education & Events

Departments

CALENDAR OF EVENTS

JUNE

3 - CRHP Summer #1

Monday, 6–9 pM, online

10 - CRHP Summer #2

Monday, 6–9 pM, online

12 - General Membership Meeting

Wednesday, 7–8:30 pM, santa ana elks lodge

13 - Multifamily Mingle

thursday, 6–8 pM, the george, anaheiM, Ca

17 - CRHP Summer #3

Monday, 6–9 pM, online

19 - NAA Apartmentalize

Wednesday, philadelphia, pa

20 - NAA Apartmentalize

thursday, philadelphia, pa

21 - NAA Apartmentalize

Friday, philadelphia, pa

24 - CRHP Summer #4

Monday, 6–9 pM, online

30 - Building & Maintaining Positive Landlord/Tenant Relations

tuesday, 10 aM, online, see page 40

JULY

1 - CRHP Summer #5

Monday, 6–9 pM, online

4 - Independence Day

thursday, oFFiCe Closed

8 - CRHP Summer #6

Monday, 6–9 pM, online

15 - Intellirent Screening & Marketing

Monday, 10–11 aM online

Apartment News

15 - CRHP Summer #7

Monday, 6–9 pM, online

16 - Board of Directors Meeting

tuesday, 6 pM, online

17 - AAOC Animal Agreement Form

Wednesday, 10–11:30 aM online

22 - CRHP Summer #8

Monday, 6–9 pM, online

29 - SB 721 Balcony & Deck Inspection (Optimum Seismic)

Monday, 1–2 pM, online

30 - The ABCs of ADUs

tuesday, 10–11 aM online, see page 27

31 - Corporate Transparency Act Wednesday, 10–11 aM online, see page 39

AUGUST

1 - PSC Roundup: 2025 Sponsorship Signups thursday, online

5 - Welcome Home OC Monday, 10–11 aM online

5 - CRHP Summer #10

Monday, 6–9 pM, online

8 - Summer Cruise

thursday, 6–8:30 pM, neWport harbor, see page 15

12 - CRHP Summer #11

Monday, 6–9 pM,online

20 - Board of Directors Meeting tuesday, 6 pM, online

22 - Lunchtime Learning thursday, 12–1 pM, online

Published by the Orange County Multi-Housing Service Corporation, a subsidiary of the Apartment Association of Orange County.

The Resources You Want — The Representation You Need — Since 1961

1601 E. Orangewood Avenue, Suite 125, Anaheim, CA 92805 (714) 245-9500 • www.aaoc.com

n Executive Director – David J. Cordero

n Editor in Chief – David J. Cordero

n Advertising & Sales Director – Debbie M. DiBernardo

n Design & Production – Dave Moeller/Graphic Angles

n Printing – Sundance Press

The contents of the Orange County Apartment News may not be reproduced without written permission. The opinions expressed in any article in the Orange County Apartment News are those of the author and do not necessarily reflect the viewpoint of the Apartment Association of Orange County or Apartment News

This publication is designed to provide accurate and authoritative information in regard to the subject manner covered. It is provided with the understanding that the publisher

is not engaged in rendering legal, accounting or other professional service. If legal service or other expert assistance is required, the services of a competent person should be sought. Publisher disclaims any liability for published articles, typographical errors, production errors or the accuracy of information provided herein. While Orange County Apartment News makes efforts to ensure the accuracy of information provided herein, publication of advertisements does not constitute any endorsement or recommendation, expressed or implied, of the advertiser or any products or services offered. We reserve the right to reject any advertising or editorial copy.

NOTE: Unless stated otherwise permission to reprint magazine articles is granted on the condition that full credits are given to the author or to other sources and to Apartment News

MISSION

STATEMENT

To promote, protect and enhance the rental housing industry by providing programs and services that enable our members to operate successfully, and by supporting our members’ interests legislatively in order to preserve private property rights.

BOARD OF DIRECTORS

Officers

n President John Tomlinson

n First Vice President Randy Combs

n Second Vice President Denise Arredondo

n Vice President

Legislative Council Amy Fylling

n Treasurer Laurel Dial

n Secretary Julia Araiza

n Sergeant at Arms Stefanie Koslosky

n Immediate Past President Frank Alvarez

Directors

n Christine Baran n Rick Roshan

n Alan Dauger

n Craig Kirkpatrick

Directors Emeriti

n Ronald Berg n Stephen C. Duringer

n Vicki Binford n Jerry L’Ecuyer

n David A. Cossaboom n Nick Lieberman

n Nicholas Dunlap n Edward Masterson

The Climate Challenge for Apartment Owners: Understanding the Impact of New Regulations

This article was inspired by a conversation regarding the nuances of property management with my lifelong friend, and recently booking a flight on a major US-based airline. To my complete surprise, I could select my seat based on the projected carbon emissions of that particular flight. Thank you, Peter K. Cloven, Principal of Pinnacle Environmental, Inc. and former Mayor of Clayton, California, for your valuable insight below.

“Apartment owners are no strangers to environmental concerns such as asbestos, lead-based paint, radon, and mold when it comes to lending requirements. However, as California introduces new climate-based regulations, the landscape is evolving, potentially affecting the bottom line of property owners. The recent implementation of composting requirements has increased waste disposal costs, prompting concerns about what might come next.

In October 2023, California passed Senate Bills 253 and 261, compelling large businesses to disclose their strategies for preventing climate risks and to

report their greenhouse gas (GHG) emissions. Initially affecting around 5,400 businesses, these regulations have extended beyond facility-specific emissions (Scope 1 & 2) to include indirect emissions from vendors and distributors (Scope 3).

The impact is already trickling down to smaller businesses and landowners.

Large Real Estate Investment Trusts (REIT)—owned multi-family properties now seek GHG data quantification through property management and utility aggregating software platforms. Industries like hospitality and airlines are preemptively quantifying carbon emissions on a per-room or per-trip basis in anticipation of global reporting requirements.

So, what does this mean for apartment owners? Quantifying GHG emissions is just the beginning; mandated reductions in carbon output could follow. For apartment owners, this might entail eliminating natural gas-powered appliances, enhancing energy efficiency through improved insulation and windows, and adopting green energy

sources such as solar power. Regulations may even require the installation of electric charging systems for multifamily complexes above a certain size.

While the costs associated with these changes appear to outweigh the immediate return on investment in energy efficiency, compliance with these regulations will allow for competition in the wider market space and could provide marketing advantages. Data shows a large—and increasing— number of consumers are “voting with their money,” driving their financial decisions related to housing, transportation, and travel-based environmental sustainability and consciousness.

It will be important to remain vigilant and monitor these regulatory changes over the next few years to stay on top of the potential impacts to property owners.

How can you do that? Take full advantage of all your membership benefits, education, and legislative representation and engagement opportunities through AAOC. As a member, your interests are represented locally through AAOC, statewide via the California Rental Housing Association (CalRHA), and federally via your membership in the National Apartment Association. For more information, visit AAOC.com.

Yours very truly and respectfully,

John Tomlinson

Remembering Rich Lombardi

The Apartment Association of Orange County (AAOC) lost a long-time and highly-regarded member on May 28, 2024, when Richard Michael (Rich) Lombardi passed away at the age of 82, surrounded by family at his home in Irvine, following a courageous battle with cancer.

Rich was born in Flushing, New York and moved to Southern California after graduating from Manhattan College with a degree in Civil Engineering. It was here that

he met and married his wife, Jackie, and enjoyed 51 years of love and devotion, watching their children grow and have families of their own, then experiencing the exhilarating highs and difficult lows of being parents and grandparents.

Rich was, at his core, a family man. He valued time and travel with family over everything else and came close to achieving his goal of visiting 100 countries in his lifetime. When he traveled, he wanted to

learn everything he could about the places he visited and the people who lived there.

While Rich began his professional career as a civil engineer, it was as a commercial real estate professional that many of us in the AAOC family got to know and become friends with him. Rich and Jackie joined AAOC in 1976 and Rich later served as a member of the AAOC Board of Directors. As a member of the association, Rich distinguished himself as a forwardthinking real estate entrepreneur, investor, educator, and even software developer. He wore many hats and was eager to share his knowledge and experience with his fellow rental-housing providers and real estate professionals.

His depth of knowledge and understanding as an owner of multifamily, commercial, and industrial property, and as a property manager and advisor for his clients, provided

him great insight and allowed him to teach effectively about the investment and operational sides of the business. However, Rich also had a passion for financial planning and loved helping others prepare for a more secure financial future for themselves and their families. Rich truly lived and taught his values.

Having earned a lifetime teaching credential for Real Estate, Banking and Financial Management, Rich authored and taught investment real estate classes for the University of California Los Angeles, California State University Fullerton, local colleges, private companies, as well as for the California Association of Realtors, the Apartment Association of Orange County, and other organizations. Countless AAOC members benefitted from the knowledge and wisdom that Rich imparted via the association’s legacy planning “Passing the Torch” class, Certified Rental Housing Provider program,

and other courses over the years.

Rich is survived by his wife, Jackie; his daughter, Angela and her husband, Jeffrey; his daughter-inlaw Christy and her husband Christopher; and his grandchildren, Cole, Leah, Dylan, Emily, and Ashley. He is predeceased by his son, Gregory.

The AAOC Board of Directors and Staff extend their deepest condolences to Rich’s family during this difficult time. We will always remember Rich fondly and his many contributions to the association and its members with great appreciation. We are truly better for having had Rich Lombardi as a member of the AAOC family.

Rest in Peace, Rich.

Security Deposit Legislation Creates Insecurity for Rental Housing Providers

Security Deposits are under attack again this year, as state law makers seek to further limit a property owner’s ability to conduct business in California and take steps to ensure renter safety and habitable dwellings.

Two of the most important bills introduced this year have both come out of the State Assembly—AB 2785 and AB 2801.

The first bill, AB 2785, was introduced in February 2024 by Assemblymember Lori Wilson. The original version required a tenant’s security deposit to be placed in an interest-bearing account. Any balance remaining at the time of tenancy termination, including interest, was then to be made payable to the tenant. It also proposed to cap an applicant’s screening fees at $50 and required the fee to be returned if the applicant if not selected for tenancy.

In April, we visited Assemblymember Wilson’s office and explained that demand deposit accounts are currently used by property owners, created to deposit a tenant’s security, and are placed in a non-interest-bearing account that can be used without exposing property owners to premature penalty liability incurred in any interest-bearing accounts. We also explained that AB 2785 would also expose property owners to administrative costs that far exceed the interest earned on a security deposit for one dwelling unit because most demand deposit accounts earn less than half a percent in interest; tenants on average

spend 18 months in one dwelling unit. The interest earned on a security deposit for one dwelling unit, therefore, is approximately less than or equal to $1.50 on a $1,500 deposit.

Existing law permits property owners to request application screening fees in conjunction with an increase in the Consumer Price Index. Prohibiting the ability to collect the actual cost of application screening fees places financial burdens on property owners or their agents to adequately vet applicants for tenancy. We argued if an applicant applies for tenancy and a property owner or their agents decide, based on “legitimate business reasons,” not to rent to an applicant pursuant to findings within the screening process, a property owner or their agent should never be financially responsible to reimburse an applicant the screening fee, especially when consideration is made relating to a property owner’s liability pertaining to the safety of other tenants. It was explained that smaller property owners are unable to recover the actual cost of application screening fees, the costs will be passed to subsequent tenants when the property owner will be forced to increase rental rates to the maximum allowable amount pursuant to law due financial loss created by this bill.

Assemblymember Wilson amended AB 2785 and changed the property owner requirement to deposit an applicant’s security deposit into an interest-bearing account. Now, the bill’s language pro-

poses that IF a property owner places a security deposit in an interest-bearing account, any interest earned is to be made payable to the tenant, along with any balance remaining in the account at the time of tenancy termination. Unfortunately, the amended version of the bill did not include any adjustments regarding the screening fee. There is still work that needs to be done to make this part of the bill more palatable to property owners. AAOC’s suggestions are these: (1) Leave the annual adjustment according to existing law, so that property owners and operators do not inequitably bear the financial burden of paying more than $50 if the actual cost to obtain a screening becomes more than $50. Property owners and operators do not control the cost a third-party entity charges to conduct said screening. Screening is imperative for property owners to complete to limit liability to other renters as it relates to safety and to confirm ability to pay monthly rent. (2) Remove the requirement that a property owner or operator be mandated to return the application screening fee if applicant is not chosen. In many instances an applicant is not chosen based on a specific set of legitimate business reasons, which are not often realized until the screening process has been completed, by which time the application fee has already been paid. If any applicant is not eligible to rent because they did not

meet eligibility requirements, then it is inequitable for a property owner to bear the financial burden of an applicant’s ineligibility. (3) Offer language that allows a property owner or operator to state eligibility requirements to applicants, so the applicant is aware of requirements prior to applying. If an applicant applies based on the knowledge of the requirements and through the screening process is found to be ineligible,

then the applicant should not receive a refund for not being selected.

The second bill, AB 2801, was also introduced in February 2024, by Assemblymember Laura Friedman. The original version proposed to limit the use of a security deposit to material and supplies necessary to make reasonable replacement or repairs, and prohibits the use of professional cleaning services, including carpet cleaning. It also left a gap of time between a premove out inspection and when tenants

move out that exposed property owners or their agents to liability for damage caused by tenants and prohibiting recovery from tenants.

In April, we provided an analysis of Assemblymember Friedman’s bill and argued that AB 2801 was an attempt to redefine the definition of a “security deposit” by severely limiting the ways in which a property owner may provide a clean and sanitary unit to a subsequent tenant following damage caused by a former tenant, without violating California state habitability laws. Professional cleaning is a service that ensures proper cleanliness of unsanitary conditions resulting from damage willfully caused by tenants. Penalizing a property owner and/or their agent for using a professional cleaning service to ensure habitability for a subsequent tenant is punitive.

Additionally, we expressed our belief that the original version of AB 2801 sent a reprehensible message to tenants that they may willfully cause damage to a temporary residence without consequence; and that said willful damage is the “cost of doing business,” as a property owner or operator in California.

California property owners and operators that provide housing to renters are not afforded the same opportunity as most private business owners - the right to refuse service based on conduct. Rental housing providers do not ascertain an applicant’s personal hygiene methods or cleanliness prior to being selected for tenancy; they cannot carry the financial burden of damage, beyond normal wear and tear, willfully caused by tenants. Personal responsibility ought not be lost in California law condoned by this legislative body.

Additionally, some forms of damage caused by a tenant during tenancy could require professional evaluation and cleaning, such as: mold; damage resulting in lead exposure; biohazardous waste; fire resulting in exposure to particulate matter, asbestos fibers, or chemicals from illicit drugs.

You Can Change City Hall… If You Do It Right

“You can’t change government” or so the old maxim goes...But is that true?

Well, it is if you only look at how most efforts for “change” occur—because they are not effective.

The current trend in trying to change government is staging protests. Although that can be an effective tool, it must be in the right venue. Protesting at the Orange County Hall of Administration is not going to change the minds of elected officials in Oakland.

Realistically, it will not even affect city hall in Santa Ana—which is across the street.

Still, we need to change laws, processes, approaches, policies, and programs to create positive change for our communities. So how do we do that?

• Know Your Issue

One of the biggest failings I see when people advocate for issues in which they believe is how little they truly know about that issue. We all tend to take a moment and read and accept whatever is sent to us. We take that at face value, because often learning the details and background of the issue is a big task.

That is where many people go wrong. Take that extra step, click the links you see, familiarize yourself with the issue, read up on it further. Understand where it came from. Probably—most importantly of all— talk to people who know about the issue to understand their perspectives. When you meet with elected officials about an issue or speak on an issue

before government bodies they are going to have questions. You are going to want to be able to go deeper than a one-page overview in order to speak confidently on the issue. That provides you with credibility and trust, which goes a long way when trying to enact change.

• Know How People Can Relate to the Issue.

One more useful component in your understanding of the issue is thinking about how others encounter the issue—and how you can make your position relatable. Most people don’t have a long history with issues. Chances are you are closer to the issue because it affects you personally or professionally. However, that experience is not likely the norm. Take some time to build out how the average person encounters the issue, and how they may face impacts from the issue—more on that later.

The Second Step

• Understand your position on the issue.

The First Step

Once you have a deeper command of the issue, it becomes necessary to truly explore the different ways in which the issue impacts your interests.

– Where has this issue manifested itself in your business?

– Where have you seen impacts from this issue?

– What are some of the unintended consequences of the issue?

Going through this exercise and adding layers to the issue every time you encounter an open question, or a different impact will help guide you through your understanding of it. The more you explore your own understanding of the issue, and why you believe what you believe, the more complete mastery of the issue you will have; but you will not have mastered understanding of the issue until you...

• Understand the oppositions’ position on the issue.

Anyone can justify their own beliefs, but being able to see the other side’s beliefs and thought processes will provide you two things:

1. An understanding of how they approach the issue through their perspective and empathy responses.

2. How they will counter your arguments that you are making to advocate your position.

This expanded understanding of the issue gives you the opportunity to frame your arguments in a manner that encompasses their approach. Further, as you understand their arguments and their counter arguments to your position, you learn how to reframe the issue in ways that establish credibility as you understand both sides of the issue.

The Third Step

• Understand how the issue affects you.

There is your understanding of the issue, and then there is understanding how an issue affects you or your interests. However, this understanding does not stop there. You need to understand all the alternative solutions that could be considered—and why those are not the best solutions in this situation.

That may sound a little convoluted, but put it in this context—If a legislator doesn’t believe that credit checks are necessary prior to lending or leasing a product and proposes they be banned, their solution may be to say that checking employment history, insurance risk assessment, proof of funds, asset accounting, or any other such check may be an appropriate solution that doesn’t ding an applicant’s credit by running a credit check.

However, understanding that:

• Employment history does not ensure payment history.

• Insurance risk assessment does not account for income.

• Proof of funds are just a current snapshot that can be manipulated.

• Asset accounting does not address the ability to liquidate the assets to meet the obligations of the agreement.

Is what is necessary to truly show why the path chosen by that legislator is not the most tenable path to meeting the needs of the business. Which leads you next to the part that they are trying to correct...

• Understand how the issue affects those that oppose you.

When you understand why something works for you or not for you, you then need to understand what works for your opposition—or doesn’t work for them. This allows you to work together to find a solution that meets both objectives whenever possible. That appeal to common interest is a key component of a successful change in policy.

Going back to the example of using credit checks in the tenant screening process. Every time an inquiry is run on someone’s credit it lowers their credit score. That negatively impacts their ability to get loans, apply for lower interest rates, or be extended credit or access to goods. There is the core problem the proposal seeks to address. Which leads to alternative options that can be explored:

– Why is the business being held accountable for an action they can’t control?

– Why does the credit score provider need to lower someone’s score for an inquiry?

– Why can’t scores be accessible without consequence for a limited period of time?

– Why can’t there be a period of time that one type of inquiry can run the credit without consequence?

Can there be a common portal where given types of inquiry can access the same credit report?

Or any of a number of other solutions that are completely viable. By understanding the impacts faced on the other side, common ground can often be found.

The Fourth Step

• Understand how your desired outcome benefits the audience to whom you are speaking.

The truth is sometimes none of that matters. What matters is the outcome the elected officials want. That doesn’t mean your issue or position is immaterial. It just means you need to shift your focus to showing how the solution you’ve identified meets the desired outcome the elected officials are seeking.

Go back to the step where the issue moved out of your consideration and became the consideration of your opposition.

Now, run through that same exercise with the goals and considerations of the elected officials, with one additional step.

Present your case to them in plain and simple terms that any layperson could understand.

When you shifted your attention to the interests of the opposition, you were still working on a common set of

terms and understanding. Both sides are likely very engrained in the very issue being addressed, and both sides probably have a deep command of every potential impact surrounding the issue.

More than likely the people legislating the issue do not have the same command of what is being addressed. They may have sympathy. They may have philosophical agreement. They may even be biased. But that doesn’t mean they will not change.

Take the time to understand how they are aligned and find the ways in which your interests are aligned. Show how your solutions meet their needs as well as everyone else’s goals.

Conclusion

Changing city hall isn’t easy. But through careful consideration of the issues you are working on, you can find common ground. That is how we can best make a difference in this industry.

LEGAL CORNER

Questions & Answers

I heard recently that I am not allowed to prohibit e-bikes at my building. Fine, but I have a tenant whose son owns one of those e-bikes (it’s more like a motorcycle if you ask me), and he rides it pretty fast around the neighborhood. Seems every time I see him, he is wheelieing around the property. I’ve asked him not to ride recklessly on the property, but he smirks at me and tells me he is a “good rider.” I’m concerned that if he crashes and gets hurt on my property, his parents will sue me. Can I ask his parents to sign a document promising they won’t sue me if he is injured on the property while riding his e-bike?

What you are asking about is commonly referred to as an “exculpatory clause.” Such clauses attempt to safeguard the landlord by carving them out of a lawsuit and, generally speaking, they are unenforceable. Keep in mind though, if the young man is injured on the property, he will have to establish that you were somehow negligent and that your negligence resulted in his injuries. Have you received complaints from the neighboring tenants? If the son’s riding habits are dangerous or creating safety concerns for others on the property, you should write his parents a warning letter notifying them that if he continues to ride recklessly on the property, you will consider it a nuisance that is directly threatening the safety of the neighboring tenants and you will move to terminate their tenancy.

Just when I thought everything was going

smoothly, I received a call from one of my tenants telling me her father is an attorney and she is going to sue me because she and my onsite manager got into a physical altercation. According to my tenant, the manager got angry and shoved the tenant over the fact that my tenant is dating the manager’s ex-boyfriend. The tenant returned the favor and the two of them ended up on the ground scuffed, bleeding, and bruised. As you can imagine, the manager claims the exact opposite, and that she was merely protecting herself after the tenant attacked her. The manager says she has no idea why she was attacked. Seems like a bunch of personal drama that has nothing to do with the property or me. Can my tenant really sue me for any injuries caused by the two of them getting into a fight?

A landlord may be found liable for the acts of a manager who is considered the landlord’s “agent.” In this case, the landlord appears to be your employee and, therefore, she is your agent. However, it appears the fight had nothing to do with the property, nor was the manager acting in her capacity as a manager. Rather, this appears to be a personal issue between the two of them. If that is the case, then it is unlikely she will be deemed to have been acting in her capacity as your agent. Still, in the event you are served with a lawsuit, tender it to your insurance carrier for a coverage determination.

I have my first vacancy in decades (a twobedroom apartment) and I intend to start

advertising it next week. The unit is relatively small and I am concerned about the number of people that can reasonably live in the unit. Can I limit the tenancy to five people without landing myself in hot water. I’ve heard of the “two plus one” rule but recently someone told me that it “isn’t a law” and I could still get in trouble if I tried to strictly limit the number of occupants to five because an applicant could allege that I am discriminating against “families” from specific demographics who traditionally have more kids than families from other demographics. It’s not my intent to discriminate against anyone, for any reason. I simply don’t want the unit over-crowded. Still, assuming what I was told is true, is there any written law I can look to which clearly sets out occupancy limits? Could I find myself defending some type of discrimination claim if I deny an applicant because they have six people in their household?

Assuming the city in which your property is located does not have its own occupancy specifications, California uses the Uniform Housing Code which is intended to prevent overcrowding and its associated health problems.

The UHC uses the size of the rental’s bedrooms to set the occupancy limits. Under the UHC, a room “designed or intended” to be used as a “bedroom” must be at least 70 square feet for one person, 120 square feet for two occupants, and 170 square feet for three occupants. Under these numbers, you

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can determine the acceptable number of occupants simply by measuring the size of the bedrooms.

The best approach for determining the maximum number of tenants you should accept is not a science. Rather, use the guidelines above and some common sense. While you are permitted to set your occupancy limits using the numbers above, make sure the final determination was developed and applied in order to prevent damage or health issues created by overcrowding. If you can legitimately justify the number based on the smaller size of your bedrooms, you will not likely find yourself in any trouble.

I got a text message from one of my tenants this morning telling me that I need to “talk to” her roommate. It appears they argue a lot and, from time to time, each of them reaches out to me as if I am their therapist

or mediator. But this time it was a bit different. This time she told me that I have a legal obligation to maintain her “quiet enjoyment” and, if I didn’t convince the roommate to move, she would be leaving. I’m not sure what she expects me to do, but I’m certain I want nothing to do with this. From my perspective, it takes two to tango, and they could each stand to grow up a bit. Do I really need to protect one tenant’s “quiet enjoyment” from another tenant when they argue?

Unless you think there may be a genuine possibility of physical injury, you are best served to tell both of them that you have no intention of getting in the middle of their squabbles and that both of them need to find a way to work this out amongst themselves, even if that means one of them has to move. Of course, both would remain responsible for the monthly rent, but that’s a different issue. Furthermore, if the arguing persists to a point that it is interfering with the peace and quiet of the neigh-

boring tenants, you may have to terminate the tenancy for cause, pursuant to a “nuisance” theory. Before going down that path, however, ask the neighboring tenants to put their complaints in writing. Then write them a warning letter to establish that this is an ongoing situation, rather than I one time incident.

The information is presented and intended to address the topic(s) covered above in a general nature. There may be significant differences between jurisdictions with “rent control” and/or “just cause” ordinances, and the facts surrounding your specific situation should be presented to your attorney for review. The Brennan Law Firm is one of the most experienced and knowledgeable Landlord/Tenant law firms in Southern California, representing landlords exclusively in evictions. The firm may be reached at (626)285-0500, or toll free at (855)285-2230. Visit our website at www.MBrennanLaw.com for more information.

CAREER CENTER

AAOC helps connect multifamily employers and job seekers in Orange & Riverside Counties. The AAOC Multifamily Career Center is designed to help promote industry-specific job openings to current and prospective industry talent.

Employers can post job openings, view resumes, and pre-screen candidates.

Job seekers can search job openings, create alerts, post resumes, and apply online.

The AAOC Multifamily Career Center features:

Relevant, industry-specific job postings that will reach desired audiences

Email notifications directly to employers’ and candidates’ inboxes

Easy to use, web-based interface

Competitive job posting rates for AAOC members and non-members

DEAR MAINTENANCE MEN

Dear Maintenance Men:

I have an older apartment building and would like to soundproof the walls between the units and in the main bathroom. Can you give me info on soundproofing walls? Thank you. Richard.

Dear Richard:

There are various methods for sound proofing walls. One is to drill small one or two-inch holes at the top of the wall and just below any fire blocks in the wall. You can rent a blower machine for applying blow-in insulation at most rental centers. The wall voids can be filled with loose insulation. The holes will then need to be repaired.

Acousti-Coat is a latex based, slightly textured paint that can be applied to painted walls and ceilings. AcoustiCoat will reduce about 30% of the noise that is in the mid-range frequencies— normal voice and city traffic. AcoustiCoat also has insulating properties that

help to insulate and reduce the transfer of heat through the painted surface. Product information can be found at www.hytechsales.com/prod150.html

If you are removing drywall, this method may work well. It is a new material available called Quiet Rock— soundproof drywall. You hang and finish this material just like drywall.

Dear Maintenance Men:

I have an exterior door that has become hard to close. I don’t know if the door is expanding due to humidity or moisture. Do I need to plane down the edge or are there other alternatives? Michael

Dear Michael:

There are natural reasons why wood expands and contracts depending on climate. Many door problems are result of the following:

When your door was newly installed it should have had an approximately one-

eighth to one-quarter inch reveal around the entire jam. This allows for expansions and contractions (in some cases weather stripping). Over the many years of service, your door probably has been painted more than a few times. Layer after layer of paint has closed the gap between door and jam. You now must plane or sand the sides and top of your door to approxamtely 1/8’’ reveal; this is easiest done by removing the door from its hinges. Don’t forget to remove your hardware. Do not try to plane or sand a hanging door, the result will not be attractive.

The second reason why your door is expanding and contracting, or suffering the effects of moisture, is the top and bottom of your door is not painted or sealed allowing moisture to swell or warp your door. Unsealed edges allow moisture to access your door. While the door is off its hinges, paint the top and bottom.

Exterior doors by nature are very heavy.

B y J erry l’ e C uyer & f ran K a lvarez

Chances are the hinges may be loose in addition to a buildup of paint and dirt. Tighten each hinge screw and check that the hinge is not bent. Clean out dirt buildup around the doorframe. If you find some of the hinge screws are not tightening properly, remove the screw and tap in a glue covered wood dowel into the hole. Reinstall the screw and tighten. If the above does not solve the sticky door issue, check to see if the door is warped. You can plane down a slightly warped door. If the door is badly warped, it may need to be replaced. Another possibility is the settling of the building, putting pressure upon and deforming the doorframe. Using a plane to reshape the door to match the frame is a solution.

Dear Maintenance Men:

I am building some work benches in my storage garage to help with my apartment maintenance jobs. However, the benches are a bit wobbly and not as sturdy as I had hoped they would be. I’m not looking for a “Monster Garage” bench, just something functional and strong. Please help! Ted

Dear Ted:

We can’t all be master carpenters, but that has never stopped us! In this case, “Simpson Strong Tie” is your friend. Go to your local hardware store or lumber yard. Look for a bench and shelving kit called “KWB1 Hardware Kit.” It comes in a box and contains metal connectors, screws, and instructions for building the strongest bench you have ever seen! And it is simple to build. In a couple of hours, you will have a professional duty bench.

We need Maintenance Questions!!! If you would like to see your maintenance question in the “Dear Maintenance Men” column, please email your questions to DearMaintenanceMen@gmail.com.

If you need maintenance work or a consultation for your building or project, please contact Buffalo Maintenance, Inc. to schedule an appointment. We are available throughout Southern California and can be reached at 714-956-8371. For more information, visit www.BuffaloMaintenance.com

Frank Alvarez is a licensed contractor and the Operations Director and Co-Owner of Buffalo Maintenance, Inc. He has been involved with apartment maintenance and construction for more than 30 years and frequently serves as a guest lecturer and educational instructor. Frank is the Immediate Past President of the Apartment Association of Orange County (AAOC) and chairs AAOC’s Education Committee. Frank can be reached at (714) 956-8371 or Frankie@BuffaloMaintenance.com.

Jerry L’Ecuyer is a real estate broker and a Director Emeritus of the Apartment Association of Orange County. He is a past president and longtime board member of the association, in addition to having served as chair of its Education Committee. Jerry has been involved with apartments as a professional since 1988.

COVER YOUR ASSETS

Tough Times Don’t Last, Tough People Do.

The apartment business is a funny one. Some people grow complacent in their own success, others become forgetful of what it takes to succeed, while others are too new to remember a time where we had to work hard to find value, create upside and rent units at top dollar. Growing up, my dad had a saying that he repeated to me many a time: “smart people don’t forget sh*t.” I suppose he intended to be funny, but for a man who doesn’t suffer fools well, the serious delivery made it resonate. And I’m reminded of this saying more and more in today’s market as many people seem to have forgotten both the cyclical nature of our business and how to work hard to get the results needed.

Where We Are Today

How’d we get here? Well, the market went on a record run for more than a decade that sees rent and occupancy rates climb to all-time highs. Forget the local spotlight just for a moment and let’s look nationwide. May of 2023 marked the first time since the global financial crisis of 2007–08 that saw rent growth turn negative. And while California leads in many areas, we tend to lag behind the national trends in

Need Questions Answered?

multifamily rents because of our population, high housing costs, and imbalance of supply and demand. And yet, here in Orange and Los Angeles Counties, owners are dusting off their “Now Leasing! Move-In Special!” banners, investing more money into marketing and trying to figure out what works in today’s market. It’s not you, it’s the market. And more than the market, it’s our business. There’s a reason the line item “marketing” or “advertising” is included on your expense register and hopefully you keyed something back into your pro-forma when the broker told you that you probably don’t need it.

Stop, Don’t Panic

Whether you’ve got a track record or historic insight into the business doesn’t matter, I can help you position yourself for success today. The first thing you should do is update your rent survey. Find out where your current and market rents are at in relation to the competition. What rates and specials are they offering today? Not last month, not three months ago and not the last time you checked. We are talking about today. Do their apartment homes have upgrades or updates that are significantly different than yours? With an understanding of your competition, you’ll be better prepared to adjust your pricing expectations that may just need a concession to sweeten the deal and not a monthly rate reduction. From there, look at your advertising and consider increasing your

marketing spend to include an array of sources: Apartments.Com and Zillow tend to dominate the market, but Craigslist can’t be overlooked and neither can the ILS for management companies or corporate owners. In today’s world, with rent caps and rent control, you want to think long and hard about decreasing your contract rent rates (which I am not suggesting) simply because any future growth (or lack thereof) is attached to that base rent.

As Bob Dylan once sang, “for the times they are a changing,” and in changing times you need current data and market insights in order to make the best decisions possible. As to your approach, start with a broad stroke and whittle it down to become more precise as you see what works and what doesn’t. You may find that a month of free rent works in one sub-market but that $500 off your move-in cost works in another. Just remember, this type of activity is normal. The run-up we saw over the last decade plus is not.

Nicholas Dunlap is the founder and president of Spadra Property Company, Inc., He is also a second-generation rental-housing provider, and a member of the Apartment Association of Orange County where he served as a member of the board of directors, in addition to terms as AAOC president in 2015–2016 and 2018. For more information about Spadra Property Company, Inc. see their ad on page 18.

Chronicles of an Executor: Navigating the Turbulent Skies of Estate Administration

Reflecting on Missteps

Reflecting on the journey since my father’s passing, this marks the tenth installment in our series, coinciding with the one-year anniversary of his departure. As I look back and process the events of the past year, I’ve come to realize the importance of acknowledging where we went wrong in our estate planning journey. This article serves as a personal account of our missteps and the lessons learned along the way. It’s a tale of how wellmeaning plans can falter without clear, realistic, and consistent vision, and I hope our experiences can help others avoid similar pitfalls.

I offer a personal reflection on my family’s journey through estate planning, sharing the intricacies of our experience in navigating my father’s legacy. My father envisioned his estate as both a financial foundation and a testament to his love for us, intending to leave a legacy that enhanced our lives and honored his values. Our missteps have candidly tarnished that legacy and could have been avoided.

As time passed and my father aged, we witnessed subtle changes in him, a journey familiar to many families. In hindsight, perhaps we were overly optimistic, not fully grasping the gradual shifts in his faculties. Late-life changes to his estate plan, though not ill-intentioned, significantly diverged from his original intent. This deviation muddled his intended legacy and brought unforeseen complications and disappointments.

Here are some key insights from our journey:

• Failure of “Correct” Communication: My dad used to say, “practice does not make perfect, only CORRECT practice makes perfect.” Despite efforts to hold family meetings and informal conversations, we failed to ensure mutual understanding of health care and end-of-life planning. We could have supplemented our writing with video and even thirdparty verification from trusted friends or others. Respecting the wishes of the person nearing the end of life is crucial, and correct communication could have made this process smoother for us.

• Failure to Appreciate the Complexities and Ramifications of Changes Late in Life: Late-life changes influenced by tax and financial considerations underscored the complexities of late-life fluctuations for estate planning, highlighting the need for clear intentions in such situations.

• Failure to Understand Mental Health Declines: Many people suffer from some form of cognitive decline, dementia, or Alzheimer’s late in life. Not all symptoms manifest equally and in a “straight line.” Depending on how often you spend time with a person, the time of day (especially in our case the mid-afternoons), and how close

your relationship, different family members could have different opinions. We could have been more direct in his condition and how we could all come together to support and help, and more importantly make difficult decisions when needed.

• Not Addressing Family Dynamics & Cultural Differences: As with many families, we are blessed with a blend of personalities, cultures, and preferences. We did not fully appreciate these differences as it came to many of the end-of-life decisions. We could have avoided problems if we had taken more time to understand and discuss these differences clearly and directly.

• Succumbing to Planning Fatigue: We spent what seemed like an eternity working and reworking details of the plan. Each time tweaking more, reverting, then tweaking more, not fully realizing how much age and dementia played a role. With so many revisions, in the end, we were all tired and wanted to be complete. We should have gone a little longer as some of the minor changes had unanticipated consequences.

Reflecting on our journey, it’s evident that even small missteps can significantly influence a legacy. Each mistake, whether an oversight or a miscommunication, contributed to a deviation

Reflecting — continued on page 26

from my father’s intended legacy. This collective impact underlines the complexity of estate planning, extending beyond financial and legal decisions to encompass emotional, cultural, and interpersonal family dynamics.

In the next article, I’ll dive deeper into the final stages of the estate administration and closure process, reflecting on the challenges and lessons learned. Stay tuned for more insights and guidance on this challenging yet rewarding journey.

Tim Gorman is a licensed Real Estate Broker, a former Certified Public Accountant, and an accomplished small business owner with a strong entrepreneurial spirit. In 2010, he joined his father at the Brea (CA)based brokerage firm, WR Gorman & Associates.

In tribute to his father’s legacy of wealth-building through real estate, Tim launched DG Realty Group, Inc., with Nicholas Dunlap to provide full brokerage services with tailored solutions. As he continues to share the essential lessons of this article series, he welcomes reader questions and topic suggestions for future articles.

Assemblymember Friedman amended AB 2801 following receipt of our letter, which now permits the use of professional cleaning services, so long as the charges are reasonable. Add itionally, property owners will be required to take photographs of the unit before and after tenancy and submit them to the tenant upon termination along with a receipt of charges. AB 2801 now also protects rental housing providers by causing tenants to be responsible for damage incurred between the moveout inspection and final move out of the tenant upon termination.

Although there is still work to be done on the applicant screening fees to maintain fairness and balance between the property and the tenant, we are pleased that our continued efforts to voice equality for property owners doing business in California has been successfully heard by the legislature.

Ron Kingston is President of California Strategic Advisors and Legislative Advocate for the Apartment Association of Orange County. For questions regarding this article, please call AAOC at (714) 245-9500.

Do you know…

AAOC Membership Counselors are on hand to give members general guidance to help with day to day operations of your property?

The ABCs of ADUs

Accessory Dwelling Units (ADUs), commonly known as in-law units, backyard cottages, granny flats, or secondary units, are a versatile and affordable housing solution in both single family and multi-family communities.

Learn about the transformative value of adding ADUs in your multi-family community, from additional rental income and enhanced market competitiveness to potential increases in property value.

Additionally, this webinar will cover:

• Brief history of ADUs

• Overview of current laws regulating ADUs

• Size allowances, development standards, engineering & construction costs

• How and where to get started

Presenter:

Date: Tuesday, July 30, 2024

Time: 10 a.m.

Location: Zoom Webinar

Cost: $15

Localities Move Toward Rent Control

Concord and Larkspur, Calif., build on the state’s rent regulation policies.

Cities in California’s Bay Area— Concord and Larkspur—are pursuing rent control this spring despite this failed policy’s long history of decreasing the availability of quality, affordable housing for renters. Their move builds on other efforts in the state to tighten the screws on California’s rent regulation policies.

Concord

In Concord, a rent control ordinance was enacted on April 19 and became effective immediately after a ballot initiative to repeal the ordinance was ultimately withdrawn. The ordinance limits annual rent increases to 60% of the Consumer Price Index (CPI) or 3%, whichever is lower, and applies to rental housing of two or more units built before February 1, 1995, and mobile homes.

Notably, this is the first rent control ordinance specific to Concord and it includes a just cause eviction provision.

Much like other rent control regimes across the country, Concord’s rent control ordinance includes just cause eviction requirements that take away housing providers’ right to lease nonrenewal. Housing providers may evict for “for cause” reasons, including default in payment of rent, breach of the rental agreement, maintaining or committing a nuisance or waste, engaging in criminal activity in common areas or using the unit for an unlawful purpose, refusing the provider access to the unit or failing to vacate the unit following the conclusion of the lease. If the housing provider pursued a “no fault” eviction, the housing provider would be responsible for resident relocation payments

in the amount of three times the U.S. Department of Housing and Urban Development (HUD) Fair Market Rent based on the number of bedrooms, plus a moving stipend of $3,000.

Larkspur

Across the San Francisco Bay in Larkspur, following the narrow success of Measure D in the March primary, advocates are seeking to place another, more stringent rent control question on the November ballot. Measure D codified an ordinance adopted on September 6, 2023, which caps annual rent increases to 5% plus inflation or 7%, whichever is lower. Further, the ordinance is retroactive to May 8, 2023, meaning any rent increase applied

Localities — continued on page 33

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Project IDs Potential At-Risk Buildings In O.C.

How many unsafe, soft-story apartment buildings are there in Orange County?

That question and similar ones about other counties in California led Optimum Seismic, Inc. and the U.S. Resiliency Council to team up with Esri, a leading mapping company, to combine resources to develop maps showing where thousands of potential soft story buildings are located in cities large and small throughout Southern California.

The maps were then woven together to present a visual story showing where the quantities and concentrations of older, multistory apartment buildings are located. Such information could be used to help legislators and community leaders identify soft story buildings to better understand where resources might be directed to address these vulnerable structures.

There may be as many as 60,000 locations in California with these older,

multi-story apartment buildings in cities without retrofit ordinances, representing nearly 800,000 units. If 30% of those structures need retrofitting, that is almost 250,000 units. Assuming an average of 2.5 residents per unit based on census estimates, that represents 625,000 people potentially at risk of death, injury or homelessness when a major earthquake strikes near their

Project IDs — continued on page 32

MULTI-COUNTY PROPERTY RIGHTS PAC

SPONSORED BY APARTMENT ASSOCIATION OF ORANGE COUNTY

ID#1283587

Dear Rental Housing Provider,

Your rights as a rental property owner/operator are under assault again this election year, and the future of your business is at risk if California voters pass state and local rent control initiatives, and other anti-housing ballot measures this November.

Our industry has twice helped to defeat state ballot initiatives that sought to expand Rent Control in California In 2018, Proposition 10 was defeated 60% to 40% In 2020, Proposition 21 was defeated 59% to 41%.

In 2024, Michael Weinstein and the AIDS Healthcare Foundation are back and trying to pass their “Justice for Renters Act” state ballot initiative that would:

 Eliminate “Costa-Hawkins” protections from rent control on new construction, apartments, condominiums, and single-family homes.

 Eliminate protections against inflation on rents that currently exist.

 Eliminate “vacancy decontrol” to prevent landlords from resetting rents upon vacancy.

 Allow cities and counties to enact their own radical rent control laws.

Meanwhile, Santa Ana voters will be asked to approve a measure to make the city’s existing rent control law even stronger and harder for future city councils to fix and make changes if desired.

The Apartment Association of Orange County (AAOC) is asking you to help us fight for your property rights and your future as a rental housing provider. We must defeat these ballot measures that would make it easier to expand rent control, erode your property rights, and cripple your business, in addition to other measures that would make housing even less affordable and attainable.

Will you join the fight by contributing at least $500 + $50 per unit (1-49 units) or more? Mail your check(s) payable to “Multi-County Property Rights PAC” to 1601 E. Orangewood Ave., Suite 125, Anaheim, CA 92805 - or donate online at https://www.aaoc.com/store/aaoc-issues-pac.

Thank you, in advance, for your generous support

1601 E. Orangewood Ave., Suite 125, Anaheim, CA 92805

Phone: 714-245-9500 · www.AAOC.com

homes. (Visit http://bit.ly/3GQAN7m for more information.)

Those at-risk structures also represent thousands of apartment owners whose lifelong investments may be in jeopardy. How would you manage if your income property were destroyed?

Wood-framed, soft-story buildings represent a design commonly found among apartment buildings, because they maximize space by putting parking spaces on the ground floor, with dwelling units above. In some instances, the ground floor may be used as retail space and enclosed by windows that do not provide any structural support.

But these structures, when built prior to 1978, can be extremely vulnerable to collapse in a major earthquake. Because of their design, they lack the ability to withstand lateral forces that push the building from side to side. The swaying can cause the first floor to collapse, and the upper stories to pan-

cake on top of it. Retrofit construction for soft-story buildings usually entails the installation of a steel moment frame or frames, a sturdy foundation and drag lines to absorb seismic ground motion and prevent swaying.

We saw these structures collapse in the 6.7-magnitude Northridge earthquake of 1994. The images of the flattened multi-level soft-story Northridge Meadows apartments—and the smashed vehicles beneath them—still rattle people today.

Earthquake disasters come without warning, and their devastation can happen instantaneously. The situation requires circumspective, strategic thinking to resolve. We can’t make earthquakes go away, but we can retrofit structures to withstand them.

The California Earthquake Authority estimates that as many as 270,000 people could be displaced from their homes when the next major earthquake strikes the greater Los Angeles region. Other potential impacts, cited in the USGS

Shake Out scenario include:

• 1,800 deaths

• 11,600 fires

• 1750 people trapped inside buildings

• 150,000 ER visits

• 119 days of search and rescue efforts

Seismic retrofits of vulnerable buildings stave off catastrophic social and economic consequences that would cripple the region for many years following a major earthquake. A constrained housing market resulting from red-tagged apartment buildings would drive up the cost of housing even further, resulting in the displacement of even more residents fleeing to more affordable communities. This, in turn, would lead to a drastic reduction in the workforce and a drop in consumer spending that would send the local economy in a downward spiral. If you own a building that you believe may be vulnerable to damage—

or if you live or work in one—it’s important to educate yourself on cost-effective measures that can be taken to save lives, protect property, and preserve the wellbeing of the community-at-large.

Find out the risks you face. Call Optimum Seismic at (833) 978-7664 or visit optimumseismic.com for a free building evaluation today.

About Optimum Seismic, Inc.:

The Optimum Seismic team has been making California cities safer since 1984 by providing fullservice earthquake engineering, steel fabrication and construction services for multifamily residential, commercial and industrial buildings. With more than 4,000 earthquake retrofit and renovation projects completed, Optimum Seismic’s work includes soft-story multifamily apartments, tilt-up, non-ductile concrete, steel moment frame and unreinforced masonry (URM) buildings. To arrange a complimentary assessment of your building’s earthquake resilience, contact Optimum Seismic at (833) 978-7664 or visit optimumseismic.com.

Localities — continued from 28

between May 8, 2023, and April 4, 2024, must comply. Any housing provider that raised rent above the maximum 7% increase must either reimburse the resident or issue credits for future rent owed.

Given the narrow success of the previous ballot initiative, advocates are again pushing an even more stringent rent control proposal to cap rent at 60% of the CPI or 3%, whichever is lower. Similar to Concord, this initiative ties in just case eviction provisions and would codify a resident’s right to organize. Advocates have submitted 1,100 signatures to the Marin County Registrar of Voters who have until June 18 to verify the signatures to determine whether the initiative will make it to the ballot.

Deeper Dive: NAA and its affiliate partners are determined to defend the rental housing industry against these harmful policies. For more information about rent control, please contact Emma Craig, NAA’s Manager of Public Policy.

Squatters Legislation on the Rise

As the topic gains steam, these five states are leading the way.

In 2024, the National Apartment Association (NAA) has observed an uptick in the interest of state legislatures and local councils to address squatters-related concerns legislatively. While the removal of squatters—namely those who occupy homes where they previously had no legal right to reside—has predominantly been an issue in vacant single-family homes, there are growing challenges in rental housing.

Legislators in 11 states are or were considering proposals to reinforce property owners’ rights against squatters: Michigan (MI HB 5634), Mississippi (MS HB 1508), New Hampshire (NH SB 563), New Jersey (NJ SB 725), New York (NY A.9897), North Carolina (NC HB 966), Ohio (OH HB 478), Oklahoma (OK SB 1994), Pennsylvania (Homeowner Protection and Squatter Eviction Act) and South Carolina (SC H 5468).

In New York City, Councilmember Susan Zhuang introduced legislation that would require city agencies to publicly report squatting incidents to help lawmakers understand the scope of the problem locally.

5 States Lead the Way

Legislation passed in Alabama, Florida, Georgia, Tennessee and West Virginia identify squatting as a criminal act and authorize law enforcement to facilitate the removal of squatters.

Most recently, Alabama’s House Bill 182 (now Act 2024-237) passed and provides a method for the owner of a dwelling to request the removal of an unauthorized individual, a procedure for law enforcement to remove an unauthorized individual from a dwelling in certain circumstances and excludes

certain individuals from landlord-tenant actions. This law will take effect June 1, 2024.

In Tennessee, TN SB 795 has been enacted and provides a means to quickly restore possession of residential real property to the property owner when the property is being unlawfully occupied. The property owner can request law enforcement act to remove a squatter so long as certain conditions are met. This law will take effect on July 1, 2024.

Florida was first in the nation to pass CS/HB 621 on March 1, which authorizes property owners to request law enforcement to remove squatters from private residences. Unlawful occupancies must satisfy specific conditions for law enforcement removal. Squatters — continued on page 38

Estate & Legacy Planning Workshop Series

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Government Moves to Purchase Apartments for Homeless

Concerns Over LA’s Housing Industry

In Los Angeles, Mayor Karen Bass’ ambitious initiative, LA4LA, aimed at purchasing apartments to house the city’s homeless population, is extremely concerning for LA’s apartment industry, especially against the backdrop of some of the nation’s most restrictive rent control laws. The potential for further government intervention could exacerbate challenges for housing providers.

Skyscraper Fiasco

If LA does buy apartments, what might we expect as the outcome given Mayor Karen Bass’ admission of a failed “crusade” to repurpose a downtown skyscraper for affordable housing, which became a national spectacle after it was tagged with graffiti on just about every floor? The estimated cost was $850 million and now it will likely need to be torn down. Against the backdrop of the ambitious LA4LA initiative, the city already has a poor track record in pro

viding adequate housing solutions.

Rising Government Control

As the government contemplates buying apartments on such a massive scale, this will only create increased government control over rental properties. With LA’s rent control laws already placing significant burdens on housing providers, it puts into question what might be next in the city’s efforts to address housing affordability. Housing providers already struggle to navigate an increasingly regulated market, and the prospect of heightened government influence raises questions about the autonomy and viability of rental housing in the city.

Further Erosion of Property Rights

There are concerns about potential policies that could further erode property rights and deter future investment in rental housing. Will the government mandate that owners give them first right of refusal for purchasing rental

properties, effectively edging out private investors and consolidating control over the rental market? If multifamily investors are sidelined in favor of government control, it could spell disaster for investor confidence and further exacerbate the housing crisis in the city.

Implications for Rental Housing

The implications of such interventions are profound. Not only would they undermine the financial viability of rental properties, but they could also have far-reaching consequences for the availability of rental housing in the city. If housing providers are forced to divest from rental properties or deterred from investing in new ones, it could exacerbate the shortage of housing options for residents at all income levels.

Impact On Property Values

The proposition of government acquisition of apartments for homeless housing raises questions regarding its potential impacts on neighboring property values and the long-term value of multifamily real estate. While the initiative aims to address homelessness and provide much-needed housing, concerns linger about its influence on surrounding property values.

Balancing Homelessness and Property Rights

As policymakers grapple with the complex issue of homelessness and

This law takes effect on July 1, 2024.

Georgia’s House Bill 1017 amends the definition of criminal trespassing to include squatters. The Georgia Squatter Reform Act makes squatting a criminal act, speeding up the eviction process of an unlawful resident by setting a specific period for eviction and repeals current conflicting laws.

Squatters will be served a citation of

the official offense within the three business days and unless proper documentation is presented to law enforcement, squatters have three days to vacate. This law took effect on April 24, 2024, the first in the nation to actually go into effect.

West Virginia House Bill 4940 establishes the act of squatting as a criminal act and removes squatters from the traditional housing eviction process subject to removal by law

enforcement. This law will take effect on June 4, 2024.

NAA remains committed to supporting our affiliate partners in their efforts to safeguard our members’ property rights and address squatter challenges in rental housing.

To learn more on eviction policy, please contact Joe Riter, NAA’s Senior Manager, Public Policy, at jriter@ naahq.org.

The

What Rental Property Owners Must

Know and Do to Comply

The Corporate Transparency Act (CTA) is a federal law that seeks to enhance transparency in corporate ownership and combat illicit activities. The reporting requirements take effect this year with significant implications for businesses and their compliance practices.

The CTA Applies to Rental Property Owners whose ownership and operational structure falls under one of these categories:

• Domestic and foreign corporations

• Limited Liability Companies (LLCs)

• Limited Partnerships & Limited Liability Partnerships (LLPs) that file documents with a U.S. Secretary of State (or equivalent office) to form or register to do business in the U.S.

The CTA does not apply to sole proprietors, general partnerships, trusts, or tax-exempt entities.

This critically important webinar will cover:

• Purpose and overview of the Corporate Transparency Act (CTA)

• How to determine the beneficial owners of your company

• What information must be provided and how to submit it

• Deadlines and consequences for non-compliance

Presenter:

Date: Wednesday, July 31, 2024

Time: 10 a.m.

Location: Zoom Webinar

Cost: $50/members; $75/non-members

Navigating the Landlord-Tenant Relationship to Your Advantage

Rental property ownership and management is becoming increasingly complex and challenging in tenantfriendly California. Landlords must be mindful of the changing dynamics in our state and make tenant relationship management a central strategy of their business operation.

Our panelists will help you assess your tenant-relations skills and provide valuable tips for fine-tuning your approach. They will also discuss landlords’ legal obligations, establishing and enforcing rules and guidelines, effective communication techniques, and maintaining proper and complete documentation.

Panelists:

Date: Tuesday, June 30, 2024

Time: 10 a.m.

Location: Zoom Webinar

Cost: $25

Frank Alvarez Buffalo Maintenance
Anthony Burton, Esq. Burton Law
Rosie Rodriguez Greenwood & McKenzie

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The Benefits of AAOC Membership

Founded in 1961 as a nonprofit trade organization, the Apartment Association of Orange County represents the interests of those involved in owning, managing and maintaining rental property.

Membership is open to all owners of residential income-producing property. Whether you own one or one hundred units, the AAOC is here to serve your needs.

As a one-stop resource for information and specialized rental property services, the AAOC offers a host of benefits, including:

– Free consultation from our trained membership – Special seminars on topics such as taxes, property

A SPECIAL WELCOME TO OUR NEWEST MEMBERS!

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Roto Rooter Service Company

Jacob Coe 1501 Railroad Street Corona, CA 92878 (714) 666-1665

jacob.coe@rrsc.com

1030

Investments Wakefield Apartments

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Roberts Management & Investments

(562) 430-3588

PAVING COMPANY, INC.

to day

Apartment Association of Orange County’s Supplier Directory

(Please see Supplier Contact Index for contact information)

Supplier Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism.

Acoustic Ceiling Removal

Pacific Environmental & Abatement Solutions Inc

S-Team Turn Overs

Access Control Solutions

A.S. Wise, Inc.

ADT Multifamily

Gatewise

Accounting Services

AllView Real Estate

Clarion Management, Inc.

Accounting Software

Entrata

MRI Software

Yardi Systems Inc.

Answering Service

Anyone Home

Entrata

Apartment Building Inspection

Automatic Fire Sprinklers

Deck Inspectors Inc.

DTS Pacific LLC

Green Home Solutions TrueEnviro

Zebra Construction Inc.

Apartment Market Research Data

ALN Data

Apartment SEO

CBRE Multifamily SoCal – Dan Blackwell & Team

Effortless Ads

The Mogharebi Group

Yardi Systems Inc.

Apartment Rental Publications & Services

apartments.com

Intellirent

Rent.

The Mogharebi Group

Zillow Rentals

Apartment/Student Housing

Colliers International

Kairos Investment Management Company

LaundryUp

The Mogharebi Group

Restoration Services Company

Vesync

Appliances Sales, Service & Leasing

ACE Commercial Laundry Equipment, Inc.

Discount Appliance Guys

Expressions Home Gallery

National Service Company

R&B Wholesale Distributors, Inc.

Western State Design, Inc.

Asbestos

Alliance Environmental Group

Charles Taylor Enironmental

FIRST ONSITE Restoration

Pacific Environmental & Abatement Solutions Inc

Asphalt Sales & Service

Oliver Mahon Asphalt

Attorneys

AWB Law, P.C.

Baker Law Group

Brennan Law Firm

Duringer Law Group, PLC

Fisher & Phillips

The Karlin Law Firm

Kimball, Tirey & St. John LLP

Newmeyer & Dillion, LLP

Wesierski & Zurek LLP, Lawyers

Bath Restoration or Renovations

Buffalo Maintenance, Inc.

California Bath Restoration

OC Professional Maintenance Team

S-Team Turn Overs

TASORO

Restoration Services Company

Boiler Systems

H2O Heating Pros, Inc.

Ironwood Plumbing, Inc.

Spicer Mechanical

Water Heater Man, Inc.

Western State Design, Inc.

Building Products

Schluter Systems

Buying Group

OMNIA Partners, Multifamily Housing

Cabinets/Refinishing

Buffalo Maintenance, Inc.

Gogo Cabinets

KJ Carpet Wholesale

S M Painting Corp.

S-Team Turn Overs

TASORO

The Door & Window Company

Carpentry

AMS Construction

Buffalo Maintenance, Inc.

Kustum Kunstrukshun

Carpet Sales & Service

KJ Carpet Wholesale

R&B Wholesale Distributors, Inc.

Cleaning Service

Bio-One of Orange

Crown Building Services Inc.

Molly Maid of Irvine, Saddleback and Temecula Valley

Junk King Orange County/Anaheim

Titanium Restoration Services Company

Collections

Duringer Law Group, PLC

David S. Schonfeld, Attorney at Law

Kimball, Tirey & St. John LLP

National Credit Systems Communications

Cox Communications

MRI Software

Concrete Maintenance & Repair

AMS Construction

Buffalo Maintenance, Inc.

Precision Concrete Cutting

Oliver Mahon Asphalt

Construction

Alpha Structural Inc.

AMS Construction

Angelo Termite and Construction

Aquinas HVAC

BELFOR Property Restoration

Buffalo Maintenance, Inc.

CAMP Construction Services

DTS Pacific LLC

EEEadvisor

Ingersoll Rand

KD Electric Company

Kustum Kunstrukshun

OC Professional Maintenance Team

One Call Restoration

Optimum Seismic, Inc.

PyroComm Systems, Inc.

Schluter Systems

Southern Cross Property Consultants

Specialty AC Heat

TASORO

Zebra Construction Inc.

Supplier Directory

continued from page 45

Consulting

Colliers International

DG Realty Advisors, Inc.

DTS Pacific LLC

Insperity

Intersolutions — Property Management Staffing

Specialists

Southern Cross Property Consultants

Content Restoration

AMS Construction

Green Home Solutions TrueEnviro

Contract Services

CAMP Construction Services

Countertops

Buffalo Maintenance, Inc.

California Bath Restoration

KJ Carpet Wholesale

TASORO

Deck Coatings, Magnesite Repairs, Waterproofing

AMS Construction

Crank Waterproofing

EEEadvisor

Monument Roofing

WICR Waterproofing & Decking

Drain Cleaning

California Rooter & Plumbing

LA Hydro-Jet & Rooter Service, Inc.

Total Rooter & Plumbing

Draperies/Blinds/Window Coverings

Apex Window Décor

R&B Wholesale Distributors, Inc.

Drug & Alcohol Testing

Resident IQ

TAG / AMS, Inc.

Dryer Vent & Duct Cleaning

Alliance Environmental Group

Aquinas HVAC

Crown Building Services Inc.

Dryer Vent Wizard of Chino Hills, Ontario & Corona

Dryer Vent Wizard of Mission Viejo and Trabuco Canyon

Specialty AC Heat

Electric Vehicle Products & Services

Access Electrical & Lighting

KD Electric Company

REVS (Refuel Electric Vehicle Solutions)

S.E. Electrical Service Inc.

Electrical

Access Electrical & Lighting

Electric Medics

KD Electric Company

S.E. Electrical Service Inc.

Service 1st

Energy Management

Armada Power

GoPowerEV

Pearlx

Synergy Companies

Yardi Systems Inc.

Environmental Consulting & Training

American Environmental Specialists, Inc.

Bio-One of Orange

Charles Taylor Enironmental

Green Home Solutions TrueEnviro

Pacific Environmental & Abatement Solutions Inc

Strategic Sanitation Services

Escrow

Genesis Bank

Estate Planning

New York Life

Kimball, Tirey & St. John LLP

Tax & Financial Group

Fencing & Gates

Buffalo Maintenance, Inc.

Financial Planning

New York Life

Tax & Financial Group

Fire Safety

Automatic Fire Sprinklers

Black Bird Fire Protection, Inc.

Bob Peters Fire Protection

Fire & Flood Restoration

BluSky Restoration Contractors, LLC

Bob Peters Fire Protection

Charles Taylor Enironmental

Green Home Solutions TrueEnviro

PRC Restoration

Fitness Equipment

Opti-Fit Fitness Solutions

Promaxima Strength & Conditioning

Flooring

KJ Carpet Wholesale

Orion DCP Inc.

Real Floors

TASORO

Urban Surfaces

Furnaces

Specialty AC Heat

Furniture/Furniture Rental

AFR Furniture Rental

CORT Furniture Rental

Garage Doors

Mesa Artificial Turf/Garage Doors

General Contractor

Alpha Structural Inc.

Angelo Termite and Construction

BELFOR Property Restoration

BluSky Restoration Contractors, LLC

Buffalo Maintenance, Inc.

Deck Diagnostics

EmpireWorks Reconstruction and Painting

FIRST ONSITE Restoration

Kustum Kunstrukshun

OC Professional Maintenance Team

PRC Restoration

S M Painting Corp.

Western State Design, Inc.

Zebra Construction Inc.

Handyman

Buffalo Maintenance, Inc.

OC Professional Maintenance Team

S M Painting Corp.

Heating & Air Conditioning

Aquinas HVAC

Expressions Home Gallery

Ingersoll Rand

OC Professional Maintenance Team

R&B Wholesale Distributors, Inc.

Spicer Mechanical Insurance

AssuredPartners

Deans & Homer, Renter’s Insurance

Dick Wardlow Insurance Brokers

Entrata

Farmer’s Insurance — Theresa Simes Agency

ISU — The Olson Duncan Agency

Insurance Solutions of America

Navion Insurance Associates, Inc

New York Life

NFP Property & Casualty

Prendiville Insurance Agency

Rey Insurance Services, Inc.

Tax & Financial Group

TheGuarantors

Internet Services

Apartment SEO

apartments.com

CitySide Networks, LLC

Cox Communications

Google Fiber Rent.

Inspections

Bob Peters Fire Protection

Charles Taylor Enironmental

Deck Diagnostics

EEEadvisor

One Call Restoration

Southern Cross Property Consultants

Zebra Construction Inc.

Investments

American 1031

Carlyle

CFG Investments, Inc.

Kay Properties & Investments Company

LordCap Green Morgan

New York Life

Tax & Financial Group

Janitorial

Strategic Sanitation Services

Junk Removal & Hauling

Junk King Orange County/Anaheim

Kitchen Renovations

Buffalo Maintenance, Inc.

California Bath Restoration

Kustum Kunstrukshun

Schluter Systems

Landscapes/Hardscapes

BrightView Landscape Services, Inc.

GQ Landscape Care, Inc.

ManageMowed

Laundry Equipment & Services

ACE Commercial Laundry Equipment, Inc.

All Valley Washer Service Inc.

Landcare Logic

National Service Company

PWS Laundry / Alliance

R&B Wholesale Distributors, Inc.

WASH Multi Family Laundry Systems

Western State Design, Inc.

Leak Detection

Roto Rooter Service Company

Lending Institutions

CBRE Multifamily SoCal – Dan Blackwell & Team

Chase Multifamily Lending

Citizens Business Bank

Genesis Bank

Sunwest Bank

Torrey Pines Bank

Lighting

KD Electric Company

Magnesite Repairs

Buffalo Maintenance, Inc.

Mailboxes

Mailboxes R Us

Maintenance, Repairs, Products

ADT Multifamily

Aquinas HVAC

BG Multifamily

Buffalo Maintenance, Inc.

Clarion Management, Inc.

Evolution Building Efficiency

Gatewise

GQ Landscape Care, Inc.

Ingersoll Rand

KD Electric Company

OC Professional Maintenance Team

Pacific Environmental & Abatement Solutions Inc

Service 1st

Specialty AC Heat

WICR Waterproofing & Decking

Marketing

Clarion Management, Inc.

Effortless Ads

Intellirent

Zumper

Mold Remediation

Alliance Environmental Group

American Environmental Specialists, Inc.

BELFOR Property Restoration

Bio-One of Orange

Charles Taylor Enironmental

FIRST ONSITE Restoration

Green Home Solutions TrueEnviro

One Call Restoration

Pacific Environmental & Abatement Solutions Inc

Roto Rooter Service Company

Moving & Mobile Storage

PODS For Business

Multi-Family Advisory Services

DG Realty Advisors, Inc.

DTS Pacific LLC

The Mogharebi Group

Odor Removal

Alliance Environmental Group

FIRST ONSITE Restoration

Strategic Sanitation Services

Outdoor Furniture & Refinishing

Bassett Outdoor Contract

Patio Guys

Paint Sales & Service

Behr Paint

Dunn-Edwards Corporation

EmpireWorks Reconstruction and Painting

Kustum Kunstrukshun

OC Professional Maintenance Team

R&B Wholesale Distributors, Inc.

S M Painting Corp.

S-Team Turn Overs

West Coast Drywall & Paint

Parking

Reliant Parking Solutions, LLC

Zebra Construction Inc.

Pest Control

Alliance Environmental Group

Angelo Termite and Construction

Lloyd Pest Control

Western Exterminator Company

Pipe Restorationl

Roto Rooter Service Company

Plumbing, Contractors & Supplies

California Rooter & Plumbing

EZ Drain & Plumbing

Ironwood Plumbing, Inc.

Pfister

R&B Wholesale Distributors, Inc.

Repipe Specialists, Inc

Roto Rooter Service Company

Schluter Systems

Service 1st

SmartFaucets

Total Rooter & Plumbing

Pool & Spa Service & Repair

Aquatic Facility Services Inc

Pacific Coast Commercial Pool Service

Service 1st

Power/Pressure Washing

Crown Building Services Inc.

Private Security

Citiguard, Inc.

Defense International Corporation

FPK Security

Signal of OC/SD

Private Investigations

FPK Security Products

TheGuarantors

Property Management

AIM Properties

Allen Properties

AllView Real Estate

API Property Management

Clarion Management, Inc.

Consensys Property Management Company

DM Smithco

Dunlap Property Group

Fairgrove Property Management

Intersolutions — Property Management Staffing Specialists

JLE Property Management

L’Abri Management, Inc.

LoCali Management Group

The Management Works

Optim Real Estate Services Company

Orange County Property Management

ProActive Realty Investments

Reynolds Realty Advisors

Roberts Management & Investments

Satellite Management Company

South Coast Real Estate & Property Management

SVN / Vanguard — Cameron Irons

Property Management Software

Anyone Home

Appfolio, Inc.

Entrata

Luminous

MRI Software

Reliant Parking Solutions, LLC

Rentler

Resident IQ

Snappt Inc.

Vesync

Yardi Systems Inc.

Supplier Directory

continued from page 47

Property Management Staffing & Training

Approved Real Estate

BG Multifamily

NPM Staffing an InterSolutions Company

The Liberty Group

Rain Gutters

Argos Homes Systems

Monument Roofing

Real Estate/Investments

AllView Real Estate

Carlyle

CFG Investments, Inc.

CBRE Multifamily SoCal — Dan Blackwell & Team

Colliers International

DG Realty Advisors, Inc.

DM Smithco

Gorman & Associates

Investing in The OC

Kairos Investment Management Company

Kay Properties & Investments Company

MJC Realty

Morgan Skenderian Investment Real Estate Group

ProActive Realty Investments

Realtors Commercial Alliance of Orange County (RCAOC)

Shanon Ohmann Real Estate Group

SVN / Vanguard — Cameron Irons

Real Estate Broker

AllView Real Estate

CBRE Multifamily SoCal — Dan Blackwell & Team

DG Realty Advisors, Inc.

KW Commercial

MJC Realty

Morgan Skenderian Investment

Real Estate Group Company

Optim Real Estate Services Company

The Mogharebi Group

Reconstruction

AMS Construction

BELFOR Property Restoration

DTS Pacific LLC

EmpireWorks Reconstruction and Painting

JKJ Plus One, Inc

One Call Restoration

Orion DCP Inc.

S-Team Turn Overs

Southern Cross Property Consultants

WICR Waterproofing & Decking

Recycling

Strategic Sanitation Services

Rent Payment System

MRI Software

Resident IQ

Section 8 Management

Resident Screening

AllView Real Estate

Intellirent

MRI Software

Rentler

Resident IQ

Snappt Inc.

Yardi Systems Inc.

Resident Services

Entrata

Roofing

AMS Construction

CAMP Construction Services

Crank Waterproofing

Guardian Roofs by Sudduth Construction Inc.

Monument Roofing

Royal Roofing.com (RWS&P, Inc.)

Security Services/Patrol Services

ADT Multifamily

California Safety Agency

Citiguard, Inc.

Defense International Corporation

FPK Security

Gatewise

Securitas Security Services USA

Signal of OC/SD

Snappt Inc.

USGI — Upland Group

Vesync

Seismic Retrofitting & Engineering

Alpha Structural Inc.

Optimum Seismic, Inc.

Service and Leasing

Snappt Inc.

TheGuarantors

Solar Thermal

Pearlx

Staffing Service

Approved Real Estate

BG Multifamily

Intersolutions — Property Management Staffing Specialists

Surface Restoration

AMS Construction

Sustainability/Green Energy

California Energy-Smart Homes

Green Home Solutions TrueEnviro

Optima

Pearlx

Telecommunications

CitySide Networks, LLC

Cox Communications

Towing

Dedicated Transportation Services

Knight Towing

Professional Towing LLC

TO’ and MO’ Towing

Training

Clarion Management, Inc.

Trash Services

Junk King Orange County/Anaheim

Strategic Sanitation Services

Valet Living

Tree Service

David’s Tree Service, Inc.

GQ Landscape Care, Inc.

ManageMowed

Utilities & Sub Metering

Google Fiber

Livable

Multifamily Utility Company

Resident IQ

Southern California Edison-Multi Family Program

Video Commercials

Intersolutions — Property Management Staffing Specialists

NPM Staffing an InterSolutions Company

Video Surveillance

Assure by Remote Ally

Gatewise

Water Heaters

California Rooter & Plumbing

H2O Heating Pros, Inc.

R&B Wholesale Distributors, Inc.

Roto Rooter Service Company

Specialty AC Heat

Total Rooter & Plumbing

Water Heater Man, Inc.

Water Heaters Only Inc.

Waterproofing

AMS Construction

Crank Waterproofing

S M Painting Corp.

Schluter Systems

WICR Waterproofing & Decking

Water Removal

ATI

FIRST ONSITE Restoration

One Call Restoration

Website Development/Online Advertising

Apartment SEO

Windows & Doors

Crown Building Services Inc.

Mesa Artificial Turf/Garage Doors

Moore Replacements

The Door & Window Company

A.S. Wise, Inc.

Apartment Association of Orange County’s Supplier Contact Index

(Please see AAOC’s Supplier Directory for Listings of Services)

All Supplier Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism.

Jean Sabga 15150 Transistor Lane Huntington Beach, CA 92649 (714) 891-1501 jsabga@aswise.net — www.aswise.net

Access Electrical & Lighting 25108 Marguerite Pkwy Suite A Mission Viejo, CA 92692 (949) 364-6063 accesselectricallighting@gmail.com

ACE Commercial Laundry Equipment, Inc. Multi-Housing Division 14404 Hoover Street Westminster, CA 92683 (714) 897-4342 acelaundry@gmail.com — www.acelaundry.com

Provide Sales, Service, Leasing & Parts for Coin-Op Laundry Equipment. See the Advertisers Index on Page 64 for the location of our ad.

ADT Multifamily

Joseph Knaack

100 West Indian School Road, Apt. 1012 Phoenix, AZ 85013 (714) 277-2586 josephknaack@adt.com

AFR Furniture Rental

John Spivey 3330 Garfield Avenue Commerce, CA 90040 (323) 400-7508 jspivey@rentfurniture.com — http://www.rentfurniture.com

AIM Properties

Don St. John 531 E. Chapman Avenue Orange, CA 92866 (714) 633-2344 don@aimproperties.net — www.aimproperties.net

All Valley Washer Service Inc.

John Cottrell 15008 Delano St. Van Nuys, CA 91411 (800) 247-1100 john@allvalleywasher.com — www.allvalleywasher.com

Allen Properties

Frank Allen/Paul Allen/Jessica Siderius 1 Orchard Road, Suite #230 Lake Forest, CA 92630 (949) 768-6850 frank@allenproperties.net — www.allenproperties.net Property Management Services/Investments.

Alliance Environmental Group

Krystyn Roman—krystynroman@alliance-enviro.com 777 N Georgia Ave Azusa, CA 91702 (877) 858-6220 marketingteam@alliance-enviro.com

AllView Real Estate

Daniel Gutierrez 1501 Westcliff Drive, Suite 270 Newport Beach, California 92660 (949) 400-4275 info@allviewrealestate.com

ALN Data

Samantha Wallace 2611 Westgrove Drive, Suite 104 Carrollton, TX 75006 (972) 931-2553 x 218 Samantha@alndata.com — www.alndata.com Apartment data and market research.

Supplier Contact Index — continued on page 50

Supplier Contact Index —

continued from page 49

Alpha Structural Inc.

Franchesca Hernandez

8334 Foothill Boulevard

Los Angeles, CA 91040 (323) 943-5675

franchesca@alphastructural.com

American 1031

Adam Bryan 10111 Petit Avenue

North Hills, CA 91343 (310) 903-6757

adam@american1031.net

American Environmental Specialists, Inc.

Mr. James F. McClung, Jr. 15183 Springdale Street Huntington Beach, CA 92649 (714) 379-3333

admin@aeshb.com

Consultant: Mold Investigations/Recommendations, Asbestos/Lead Testing, Training. See the Advertisers Index on Page 64 for the location of our ad.

AMS Construction

1159 Iowa Ave., Ste. K Riverside, CA 92507 (833) 267-7663

info@amsroofingconstruction.com

See the Advertisers Index on Page 64 for the location of our ad. Angelo Termite and Construction

Gregg Traum 16161 Scientific Way Irvine, CA 92618 (800) 589-8809

info@angelotermite.com

See the Advertisers Index on Page 64 for the location of our ad.

Anyone Home

Jaime Conde 25521 Commercentre Dr #100 Lake Forest, CA 92630 (949) 916-3919

lightson@anyonehome.com

Engagement and automation tools through Contact Center and CRM software.

API Property Management

Margie Tabrizi

1400 Bristol St. N, Ste. 245-A Newport Beach, CA 92660 (714) 505-5200

margie@apipropertymanagement.com

Apartment SEO

Ronn Ruiz

100 W. Broadway Ave, Suite 425 Long Beach, CA 90802 (877) 309-7363

ronn@apartmentseo.com — apartmentseo.com

Advertising firm specializing in Websites, Search & Social Media Marketing. apartments.com

Adriana Mamola

3161 Michelson Dr, #1675 Irvine, CA 92612 (951) 522-3001

amamola@costar.com

#1 nationwide provider of information and advertising services.

Apex Window Décor

Deepa Gorajia 1132 E. Katella Ave, Suite A16

Orange, CA 92867 (714) 532-2588

deepag@apexwindowdecor.com — www.apexwindowdecor.com

See the Advertisers Index on Page 64 for the location of our ad. Appfolio, Inc.

55 Castilian Dr Goleta, Ca 93117 (866) 648-1536

mindy.sorenson@appfolio.com

See the Advertisers Index on Page 64 for the location of our ad.

Approved Real Estate

Jim Forde

4010 Barranca Pkwy, Suite 100 Irvine, CA 92604 (714) 875-0979

jim@approvedrealestateacademy.com

Aquatic Facility Services Inc

Ramiro Uribe 1290 North Red Gum Street Anaheim, CA 92806 (949)478-9931 ruribe@afsinconline.com

Aquinas HVAC

Eric Barnett 7438 Trade Street San Diego, CA 92121 (610) 410-3154 eric.barnett@aquinashvac.com

Argos Homes Systems

Mr. James Van Dyke 11542 Knott St., Suite B-5 Garden Grove, CA 92641 (714) 894-9534 argosjvandyke@hughes.net

Seamless aluminum rain gutters, fabric awnings, mirrored wardrobe closets. See the Advertisers Index on Page 64 for the location of our ad.

Armada Power

Robert Cooke 230 West Street Columbus, OH 43215-2655 (909) 730-6509 robert.cooke@armadapower.com

Assure by Remote Ally

Eddie Conlon 4431 Corporate Center Drive, Suite 121 Los Alamitos, CA 90720 (866) 439-0318 conlon@remoteally.com

AssuredPartners

Kate Shoemaker 2913 S Pullman Street Santa Ana, CA 92705 (949) 417-4047 kate.shoemaker@assuredpartners.com

ATI 3360 La Palma Anaheim, CA 92806 (714) 412-0828 edwina.garcia@atirestoration.com

Automatic Fire Sprinklers

Chris Delany 7272 Mars Drive Huntington Beach, CA 92647 (714)841-2066 afs@afsfire.com

AWB Law, P.C.

Anthony Burton — anthony@awblawpc.com 2040 Main Street, Suite 500 Irvine, CA 92614 (949) 244-4207 admin@awblawpc.com

Baker Law Group

John Baker

7700 Irvine Center Dr., Suite 800 Irvine, CA 92618 (949) 450-0444 jbaker@bakerlawgroup.com

Bassett Outdoor Contract

Jonathan Bennett PO Box 1280 Haleyville, AL 35565 (205) 486-5102 jlbennett@bassettoutdoorcontract.com

Behr Paint

Lori Flores

1601 E. Saint Andrew Pl. Santa Ana, CA 92705-5044 (909) 248-5132 lorflores@behrpaint.com — www.behr.com

BELFOR Property Restoration

Susan Nellor 2920 East White Star Avenue Anaheim, CA 92806 (714) 514-7158 susan.nellor@us.belfor.com

BG Multifamily

Shannon Valentino

5850 Granite Parkway Plano, TX 75024 (714) 654-9498 svalentino@bgmultifamily.com

Bio-One of Orange

Cory Flores 1439 West Chapman Avenue #159 Orange, CA 92868 (949) 306-1733 Cory@Biooneorange.com — www.biooneorange.com

Black Bird Fire Protection, Inc. 10282 Trask Ave Ste D Garden Grove, CA 92843 (714) 462-6095 info@blackbirdfire.com

BluSky Restoration Contractors, LLC

Stefanie Koslosky 1183 Warner Ave Tustin, CA 92780 (657) 575-0933

Stefanie.koslosky@goblusky.com

Bob Peters Fire Protection

Laurie Vandebrake 3397 East 19th Street Signal Hill, CA 90755 (562) 424-8486 LaurieV@bobpetersfire.com

Brennan Law Firm

Michael Brennan 67 Live Oak Avenue, Suite 105 Arcadia, CA 91006 (626) 294-0500 mike@mbrennanlaw.com

See the Advertisers Index on Page 64 for the location of our ad. BrightView Landscape Services, Inc.

Kristina Schafer

1960 S Yale St. Santa Ana, CA 92704 (949) 438-8528

Kristina.SChafer@brightview.com

Buffalo Maintenance, Inc.

Frank Alvarez

6861 Stanton Ave., Suite G Buena Park, CA 90621 (714) 956-8371 www.buffalomaintenance.com

See the Advertisers Index on Page 64 for the location of our ad.

California Bath Restoration

Carly Camacho

1920 E. Warner Ave., Suite 3P Santa Ana, CA 92705 (949) 263-0779 ccamacho@calbath.com

Complete kitchen and bath restoration and refinishing company.

California Rooter & Plumbing

Mr. Mark Fowler

1905 E. Deere Ave. Santa Ana, CA 92705 (949) 222-2202

Plumbing and drain cleaning services. See the Advertisers Index on Page 64 for the location of our ad.

Supplier Contact Index — continued on page 52

Supplier Contact Index — continued from page 50

California Safety Agency

Darrell Cowan

8932 Katella, Suite 108 Anaheim, CA 92804 (866) 996-6990

dcowan@csapatrol.com — www.csapatrol.com

CAMP Construction Services

Ronni Anthony 15139 South Post Oak Rd. Houston, TX 77053 (713) 413-2267

ranthony@campconstruction.com

Carlyle

Minh Ta

1001 Pennsylvania Avenue Northwest Washington, DC 20004 (202) 729-5180

minh.ta@carlyle.com

CBRE Multifamily SoCal – Dan Blackwell & Team

Daniel Blackwell 3501 Jamboree Road, Suite 100 Newport Beach, CA 92660 (949) 307-8319

dan.blackwell@cbre.com — www.cbre.com/invocmultifamily

Orange County multifamily investment property sales and 1031 exchanges. See the Advertisers Index on Page 64 for the location of our ad.

CFG Investments, Inc.

Stephen Meyer 17220 Newhope Street Fountain Valley, CA 92708 (714) 557-1430

steve@cfginvestments.com — www.cfginvestments.com

Charles Taylor Enironmental

Kellie Vazquez 1011 Birchcrest Ave Brea, CA 92821 (657)286-9575

kellie.vazquez@charlestaylor.com

Chase Multifamily Lending

3 Park Plaza, Suite 1000 Irvine, CA 92614 (866) 937-7199 www.chase.com/mfl

Citiguard, Inc.

Michael Steel 22736 Vanowen Street, #300 West Hills, CA 91307 (747) 251-1182

Michael@Citiguardinc.com

Citizens Business Bank

Michael Duran 2650 E Imperial Hwy Brea, CA 92821 (714) 996-8150

mduran@cbbank.com — http://www.cbbank.com

CitySide Networks, LLC

Mike Gourzis 100 Spectrum Center Drive, Suite 500 Irvine, CA 92618 (833) 318-4646

mike.gourzis@citysidefiber.com

Clarion Management, Inc. 101 Pacifica, #260 Irvine, CA 92618 (949)383-4762 bmoody@clarionmgmt.com

Colliers International

Pat Swanson

3 Park Plaza, Ste 1200 Irvine, CA 92614 (949) 724-5564 pat.swanson@colliers.com

Consensys Property Management Company

Laurel Dial 1380 S. Anaheim Blvd Anaheim, CA 92805 (714) 772-4400 laureld@consensyspm.com — www.consensyspm.com

CORT Furniture Rental

Karie Talke

2540 Main Street Suite A Irvine, CA 92614 (949) 852-0711 karie.talke@cort.com

Cox Communications

Alicia Gray 27121 Towne Centre Dr, Suite 125 Foothill Ranch, CA 92610 (949) 563-8163 alicia.gray@cox.com

Crank Waterproofing

Rocky Glover

134 Commercial Way Costa Mesa, CA 92627 (949) 374-2628 info@crankdeckandroof.com

Crown Building Services Inc.

Jason Maslach 548 Malloy Ct. Corona, CA 92878 (714) 694-1007 jason@crownservicesinc.com – www.crownservicesinc.com

David’s Tree Service, Inc.

Jay Olavarria 19051 Gothard Street Huntington Beach, CA 92648 (714) 842-6345

Jay@davidstreeservice.com—info@davidstreeservice.com

Deans & Homer, Renter’s Insurance

Debbie Halverson

110 E. Wilson Ave., Suite 102 Fullerton, CA 92832 (800) 345-2054 debbieh@deanshomer.com — www.InsureYourStuff.com

Deck Diagnostics

Ronald White

17341 Irvine Boulevard, Suite 200 Tustin, CA 92780 (714)502-9029 hdc.canfixit@gmail.com

Deck Inspectors Inc.

David Mazor 2029 Verdugo Rd. #156 Montrose, CA 91020-1626 (888) 224-0489

Deck-Inspector@deckinspectors.com

Dedicated Transportation Services

Richard Rodrigues

13700 Harbor Blvd., Suite B Garden Grove, CA 92843 (714) 371-3034 richthetowguy@yahoo.com www.dedicatedtransportationservices.com

Defense International Corporation

Chaz McKinney

130 South Prospect Avenue Tustin, CA 92780 (714) 646-1945 defenseintco@gmail.com

DG Realty Advisors, Inc.

Tim Gorman — tim@dgrealtyadvisors.com

272 South Poplar Avenue, Unit 101 Brea, CA 92821-5587 (714) 932-9673 info@dgrealtyadvisors.com

Dick Wardlow Insurance Brokers

Matt Wardlow

233 High Street Moorpark, CA 93021 (805) 553-0505 x 320 mattw@wardlowinsurance.com — www.wardlowinsurance.com

Insurance brokers specializing in apartments and commercial property.

Discount Appliance Guys

Frank Morales 2041 Rosecrans Avenue, Suite 363 El Segundo, CA 90245 (310) 955-7408 frank@discountapplianceguys.com

DM Smithco

Duane Van Handel 1940 W. Orangewood Ave., Suite 201 Orange, CA 92868 (714) 456-9147 v456-9983 dvh@dmsmithco.com

Dryer Vent Wizard of Chino Hills, Ontario & Corona

Chalae Walker 14525 Verona Place Eastvale, CA 92880 (213) 800-6365 cwalker@dryerventwizard.com

Dryer Vent Wizard of Mission Viejo and Trabuco Canyon

Ronald West 29005 Consuelo Pl Mission Viejo, CA 92692 (949) 966-0303 rwest@dryerventwizard.com

DTS Pacific LLC

Jim Diaz 539 South Indiana Street Anaheim, CA 92805 (877) 387-7229 jimdiaz@dtspacific.com

Dunlap Property Group

Paul Dunlap

801 E. Chapman Avenue Fullerton, CA 92831 (714) 879-0111 pdunlap@dpgre.com — www.dpgre.com

Dunn-Edwards Corporation

Jessica Seitz 1575 North Placentia Avenue Placentia, CA 92870-2333 (562) 760-9969 Jessica.Seitz@dunnedwards.com

Duringer Law Group, PLC

Mr. Stephen C. Duringer, Esq. 181 S. Old Springs Road, 2nd Floor Anaheim Hills, CA 92809 (714) 279-1100, (800) 829-6994 toll free Specializes in landlord/tenant law, debt collection, eviction. EEEadvisor

Omidreza Ghanadiof 6500 Yucca Street 416 Los Angeles, CA 90028-4972 (805) 334-0037 info@eeeadvisor.com

Effortless Ads

Madeline Nash

209 Cornwall Street Northwest Leesburg, VA 20176 (214) 952-9862 madeline@effortlessads.com

Electric Medics

Mike Parks

28052 Camino Capistrano, 105 Mission Viejo, CA 92677 (949) 462-9200 electricmedics@gmail.com

Supplier Contact Index — continued on page 54

EmpireWorks Reconstruction and Painting

Chet Oshiro

1682 Langley Ave. Irvine, CA 92614 (888) 278-8200

coshiro@empireworks.com — www.empireworks.com

Entrata

Kristin Teale

4205 Chapel Ridge Road Lehi, UT 84043 (801) 735-6988

kteale@entrata.com

Expressions Home Gallery

Sherri Galusha 17138 Von Karman Ave Irvine, CA 92614 (949) 271-2085

srgalusha@morsco.com

Major appliances for apartments.

EZ Drain & Plumbing

Stacie Fluhrer

6709 Washington Ave, #944 Whittier, CA 90601 (714) 640-0699

ezdrainandplumbing@gmail.com

See the Advertisers Index on Page 64 for the location of our ad.

Fairgrove Property Management

Marco Vartanian — mvartanian@fairgrovepm.com

2355 Main Street, Suite 120 Irvine, CA 92614 (714) 541-0288

info@fairgrovepm.com — https://fairgrovepm.com/ Farmer’s Insurance — Theresa Simes Agency

Terri Simes

17155 Newhope Street #F Fountain Valley, CA 92708 (714) 966-3000

tsimes@farmersagent.com — www.farmersagent.com/tsimes Insurance for apartments, business, auto, home, life, etc.

See the Advertisers Index on Page 64 for the location of our ad.

FIRST ONSITE Restoration

Amit Gandhi 1275 North Grove Street Anaheim, CA 92806 (619) 537-9499

amit.gandhi@firstonsite.com — https://firstonsite.com/ Fisher & Phillips 2050 Main Street, Suite 100 Irvine, CA 92614 (949) 851-2424

cbaran@laborlawyers.com

FPK Security

Steve Flamm

P.O. Box 55597

Valencia, CA 91355 (800) 459-4068

stevef@fpksecurity.com — www.fpksecurity.com

Gatewise

Joseph Knaack

2900 Weslayan Street Houston, AZ 85013 (714) 277-2586

joseph@gatewise.com

Genesis Bank

Lauren DiBiase 4675 MacArthur Ct Suite 1600

Gogo Cabinets

Warren Chong 1726 Tyler Avenue South El Monte, CA 91733-3430 (626)328-6071 w.chong@gogocabinet.com

Google Fiber

Carol Luong

19510 Jamboree Road Google Building FAIR Irvine, CA 92612 (949) 800-1346 luongcarol@google.com

GoPowerEV

Rachel Corn

9211 Harlow Avenue Los Angeles, CA 90034 (781) 264-3696 rachel.corn@gmail.com

Gorman & Associates

Sonya Loera PO Box 325 Brea, CA 92822 (714) 255-9998 info@wrgorman.com

See the Advertisers Index on Page 64 for the location of our ad.

GQ Landscape Care, Inc.

Mario Quiroz 4195 Chino Hills Parkway, Suite 202 Chino Hills, CA 91709 (909) 906-6009 mariomquiroz@gqlandscapecare.com

Green Home Solutions TrueEnviro

James Armendariz 20984 Bake Pkwy, Ste 100 Lake Forest, CA 92630 (909) 238-4169 socal@trueenviro.com

Guardian Roofs by Sudduth Construction Inc.

Helen Tredo

1010 N. Batavia St., Suite F Orange, CA 92867 (714) 633-3619 guardianroofsbookkeeping@gmail.com — www.guardianroofs.com Roofing systems for residential and commercial property for over 30 years.

See the Advertisers Index on Page 64 for the location of our ad.

H2O Heating Pros, Inc.

Tim Caufield — timcaufield@h2oheatingpros.com

P.O. Box 91 Menifee, CA 92586 (951) 405-0015

email@h2oheatingpros.com — www.h2oheatingpros.com

HMWC, CPAs & Business Advisors

David Eisenman

17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000 david@hmwccpa.com

HMWC, CPAs & Business Advisors

David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000

david@hmwccpa.com

Ingersoll Rand

Jesse Estrada 11927 Ottawa Pl. #90 Chino, CA 91710 (909) 306-9390 jesse.estrada@irco.com

Insperity

Insurance Solutions of America

Coleen Badawi 7365 Carnelian Street STE 201 Rancho Cucamonga, CA 91730 (909) 942-9946 coleen@isaagent.us

Intellirent

Cassandra Joachim 632 Commercial Street, 5th Floor San Francisco, CA 94111 (415) 849-4400 info@myintellirent.com

Intersolutions — Property Management Staffing

Specialists

Laura Aliberti 17762 Manchester Avenue Irvine, CA 92614-6649 (858) 367-5998 laliberti@intersolutions.com - www.intersolutions.com

Investing in The OC

Mercedes Shaffer 1200 Newport Center Drive Newport Beach, CA 92660 (714) 330-9999 InvestingInTheOC@gmail.com — http://investingintheoc.com

Ironwood Plumbing, Inc.

Carl Ludwig

101 S. Kraemer Blvd., Suite 100 Placentia, CA 92870 (877) 484-7575 carl@ironwoodplumbing.com — www.ironwoodplumbing.com

ISU — The Olson Duncan Agency

Jim Kinmartin 25550 Hawthorne Blvd #203 Torrance, CA 90505 (310) 373-6441 jim@olsonduncan.com — www.olsonduncan.com

Independent insurance brokerage representing commercial building owners and operators.

JKJ Plus One, Inc

Cassandra Torres 444 Old Newport Boulevard, Ste C Newport Beach, CA 92663 (949)259-3092

cassandra@casstorres.com

JLE Property Management

Denise Arredondo

700 West 1st Street, Suite 12 Tustin, CA 92780 (714) 778-0480 www.jle1.com — denise@jle1.com

See the Advertisers Index on Page 64 for the location of our ad.

Junk King Orange County/Anaheim

Lee Turrini

9272 Jeronimo Rd, Suite 108 Irvine, CA 92618 (949)677-1132

Leeturrini@junk-king.com

Kairos Investment Management Company

Jon Needell 30242 Esperanza Rancho Santa Margarita, CA 92688 (949) 709-8888

jneedell@kimc.com — www.kimc.com

Kay Properties & Investments Company

Patricia Aballe 21515 Hawthorne Blvd, 360 Torrance, CA 90503 (855) 899-4597

info@kpi1031.com

See the Advertisers Index on Page 64 for the location of our ad. Supplier Contact Index —

Newport Beach, CA 92660 (949) 273-1226 ldibiase@mygenesisbank.com

Kari Tamke 45 54th Place #4 Long Beach, CA 90803-3405 (562) 706-6090 kari.tamke@insperity.com

With the new Livable Pro, Housing Providers of any size can bill back Residents for master-billed utilities and amenities.

WATER/SEWER PEST CONTROL

LANDSCAPING TRASH

The FIRST DIY solution to recover masterbilled utilities, Livable’s new Pro platform lets Housing Providers and Property Managers divide utility bills using occupancy, square footage or by unit. Don’t worry - we still offer Billing Automation for larger management companies!

 Billing transparency

 Manager & Resident portals

 Free setup

 No unit minimums HIGHLIGHTS:

Contact Index — continued from page 54

The Karlin Law Firm

Scott Karlin 13522 Newport Avenue, Suite 201 Tustin, CA 92780 (714) 731-3283

Scott@Karlinlaw.com — Mike@Karlinlaw.com

KD Electric Company

Derrick Laughlin

17071 E. Imperial Hwy., Suite A6 Yorba Linda, CA 92886 (714) 223-2700

derrick@kdelectric.com — www.kdelectric.com

Electrical wiring & installation for remodels, tenant improvements, new constructions & additions.

Kimball, Tirey & St. John LLP

Michael Chen

2040 Main St., Suite 500 Irvine, CA 92614 (949) 476-5585

Michael.Chen@kts-law.com

KJ Carpet Wholesale

Chris Yi PO Box 369 Walnut, CA 91788 (909) 455-0180

AR@kj-carpet.com

Knight Towing

Frank Mora 1001 North Logan Street Santa Ana, CA 92701 (714) 686-5975

sales@knightstotherescue.com

Kustum Kunstrukshun

Jonathan Muller

7611 Volga Drive, 1 Huntington Beach, CA 92647 (562)370-6080 josh@kustumk.com—https://kustumk.com/

KW Commercial

Randy Combs

4010 Barranca Parkway, Ste 100 Irvine, CA 92604 (714) 658-3263

randycombs@kw.com

See the Advertisers Index on Page 64 for the location of our ad.

L’Abri Management, Inc.

8141 E. Second Street, Suite 300 Downey, CA 90241 (714) 826-9972 www.labri-inc.com

Full service property management provider for 16+ units.

LA Hydro-Jet & Rooter Service, Inc.

Dan Baldwin 10639 Wixom St Sun Valley, CA 91352 (800) 750-4426

dbaldwin@lahydrojet.com

Landcare Logic

Jalin Gerber 1448 N. Glassell Orange, CA 92867 (951) 316-8002 jalin@landcarelogic.com — www.landcarelogic.com

LaundryUp

Howard Lee 1070 N. State College Blvd. Anaheim, CA 92806 (714) 533-7835 hmlee_vp@yahoo.com — www.laundryup.com

Livable

Daniel Sharabi PO Box 475852 San Francisco, CA 94147 (877) 789-6027 comesave@livable.com — www.livable.com

See the Advertisers Index on Page 64 for the location of our ad.

Lloyd Pest Control

David Hinrichs 1331 Morena Blvd, #300 San Diego, CA 92110 (619) 843-6369

david.hinrichs@lloydpest.com

LoCali Management Group

Nathan Poth 6789 Quail Hill Pkwy, Ste 625 Irvine, CA 92603 (714) 747-9074

Nathan@livinglocali.com — www.livinglocali.com

Boutique style property management.

LordCap Green

Jessica Collins 14 Wall Street, Ste 1720 New York, NY 10005 (212) 400-7142 team@lordcapgreen.com — https://www.lordcapgreen.com

Luminous

Joel Duchesne 2911 1/2 Hewitt Ave., Suite 8 Everett, WA 98201 (866) 387-7275 help@luminousresidential.com

Mailboxes R Us

Tony McDaniel 1980 N Glassell Street Orange, CA 92865 (714) 779-7779 tony@hillcrestconstruction.com

ManageMowed

Chris Michael

12672 Limonite Ave, Suite 3E #154 Eastvale, CA 92880 (714) 592-0019

Chris.M@ManageMowed.com

Rancho-Ontario@managemowed.com https://www.managemowed.com/locations/rancho-cucamonga Monument Roofing

Aaron Martin

625 W. Katella Ave. #29 Orange, CA 92867 (714) 538-3330

customerservice@mccarthyroofing.com

See the Advertisers Index on Page 76 for the location of our ad. Mesa Garage Doors

Meridith Denos 4915 E Hunter Ave Anaheim, CA 92807 (808) 807-7566

mdenos@mesagaragedoors.com — www.mesagaragedoors.com

MJC Realty

Joel Carlson

3 Upper Newport Plaza Drive, First Floor Newport Beach, CA 92658 (714) 271-7322

joel@joelcarlson.com

Molly Maid of Irvine, Saddleback and Temecula Valley

Scott Sims

20984 Bake Parkway #102 Lake Forest, CA 92630 (949) 367-8000 x 2

scott.sims@mollymaid.com www.mollymaid.com/irvine-saddleback-valley/ Moore Replacements

Mike Moore

1525 W MacArthur Blvd, Unit 16 Costa Mesa, CA 92626 (714) 963-0505

mike@moorereplacements.com

Morgan Skendarian Investment Real Estate Group

4590 Mac Arthur Blvd., Suite 260 Newport Beach, CA 92660 (949) 251.8800

md@morganskenderian.com

MRI Software

Mary Greene 28925 Fountain Parkway Solon, OH 44139-4356 (714) 403-3622

mary.greene@mrisoftware.com — http://www.checkpointid.com Multifamily Utility Company

Denise Deverelle—ddeverelle@multifamilyutility.com PO Box 86531 San Diego, CA 92138 (800) 266-0968

sales@multifamilyutility.com

Team Services

Teresa Manzano Mendoza 17321 Irvine Blvd, #205 Tustin, CA 92780 (714) 213-8841

teresa@multiteam.net — www.multiteamservices.com

National Credit Systems

Gordon Marshall 1775 The Exchange SE Suite 300 Marietta, GA 30339 (800) 515-6858

gmarshall@nationalcreditsystems.com

National Service Company

Anel Burgin 845 N Commerce St Orange, CA 92867 (714) 633-1811

ab_national@yahoo.com — www.apartmentlaundry.com

See the Advertisers Index on Page 64 for the location of our ad.

Navion Insurance Associates, Inc

Shawntae Stewart 23001 La Palma Avenue, Ste 120 Yorba Linda, CA 92887 (714) 202-4711 sstewart@navionins.com — www.navionins.com

Newmeyer & Dillion, LLP

Rondi Walsh

895 Dove Street, 5th Floor Newport Beach, CA 92660 (949) 854-7000 rondi.walsh@ndlf.com

New York Life

Kimberly Lucas 3711 Calle Casino San Clemente, CA 92673 (949) 244-5459 kalucas@ft.newyorklife.com

NFP Property & Casualty

Eric R. Marrs, CIC, CRM, Vice President 1551 Tustin Avenue, Suite 500 Santa Ana, CA 92705 (714) 617-2446 eric.r.marrs@nfp.com — www.nfp.com

Commercial, Personal & Health Insurance.

NPM Staffing an InterSolutions Company

Laura Aliberti 2400 East Katella Ave., Suite 800 Anaheim, CA 92806 (949) 307-1595 laliberti@npmstaffing.com — www.npmstaffing.com

Supplier Contact Index — continued on page 58

Supplier Contact Index — continued from page 57

OC Professional Maintenance Team

Jennifer Barragan 1180 W. Ball Rd. #9134 Anaheim, CA 92812 (714) 583-8633 info@ocproteam.com

See the Advertisers Index on Page 64 for the location of our ad.

Oliver Mahon Asphalt

Michelle Hogge 182 Wells Place Costa Mesa, CA 92627 (949) 548-6398 admin@olivermahon.com

OMNIA Partners, Multifamily Housing

Peter Braun 1941 South Grant Street Denver, Colorado 80210 (303)910-7636 peter.braun@omniapartners.com omniapartners.com/multifamilyhousing

One Call Restoration

Anthony Nocera 1240 S Wright Street Santa Ana, CA 92705 (562) 824-1234 tony@onecallsm.com

Opti-Fit Fitness Solutions

Eric Konz PO Box 6716 Folsom, CA 95763 (888) 601-4350 ekonz@opti-fit.com — www.opti-fit.com

Optimum Seismic, Inc.

Ali Sahabi 5508 S. Santa Fe Ave. Vernon, CA 90058 (323) 605-0000 asahabi@optimumseismic.com — www.optimumseismic.com

See the Advertisers Index on Page 64 for the location of our ad. Orange County Property Management

Eric Reichert 16742 Gothard Street, Suite 117 Huntington Beach, CA 92647 (714) 840-1700 eric@ocmgmt.com — orangecountypropertymanagement.com

Orion DCP Inc.

Yathrib Heredia 117 North Bewley Street Santa Ana, CA 92703 (949) 306-3995 Yheredia@Oriondcp.com

Pacific Coast Commercial Pool Service

Roger Klump 5282 Acacia Ave Garden Grove, CA 92845 (714) 351-1881 rdklump@gmail.com

Pacific Environmental & Abatement Solutions Inc

Kristine Ramos

kristine@peasolutions.com P.O. Box 459 Surfside, CA 90743 (714)379-5029 info@peasolutions.com

Patio Guys

Joanna Solis 2907 Oak St Santa Ana, CA 92707 (800) 310-4897 commercial@patioguys.com

Pearlx

Phillip Forrester 1612 Cambridge Circle Charlottesville, VA 22903 (323) 863-8403 pf@pearlxinfra.com

Pfister

Jonna Slaybaugh 1935 Poncha Court Larkspur, CO 80118 (720)381-9307 Jonna.slaybaugh@spectrumbrands.com

PK Security, Inc.

Steve Flamm P.O. Box 55597 Valencia, CA 91355 (800) 459-4068 stevef@fpksecurity.com

PODS For Business

Chad Schutt 13284 Eagle Ridge Chino Hills, CA 91709 (310) 270-5127 cschutt@pods.com

PRC Restoration

Freddy Rodriguez 23839 Banning Blvd Carson, CA 90745 (562) 490-6900 info@prcrestoration.com — www.prcrestoration.com

Precision Concrete Cutting

Aaron Anderson 650 S Grand Ave #108 Santa Ana, CA 92705 (760) 448-0979 aaron@pcctriphazardremoval.com — www.safesidewalks.com

Prendiville Insurance Agency

Angela Weiss 24661 Del Prado, Suite 3

Dana Point, CA 92629-2805 (949) 487-9696 angela@prendivilleagency.com

ProActive Realty Investments

Rita Aguila

1913 E. 17th Street, Suite 217

Santa Ana, CA 92705 (714) 541-3138 rita@proactiveri.com — www.proactiveri.com

Property Management Multifamily & Single Homes, Real Estate Sales.

Professional Towing LLC

Alberto Castellanos 593 North Batavia Street Orange, CA 92868-1218 (714) 616-0290 dispatch@albertostowing.com

Promaxima Strength & Conditioning

Lesley Ward 5310 Ashbrook Drive Houston, TX 77081 (979) 946-6889 lward@promaxima.com — www.promaxima.com

PWS Laundry / Alliance

John Endahl 12020 Garfield Ave South Gate, CA 90280 (323) 721-8832 jendahl@pswlaundry.com — www.pwslaundrywest.com

PyroComm Systems, Inc.

Jake Tirabassi 15215 Alton Parkway, #200 Irvine, CA 92618 (949) 386-0798 jaket@itredrock.com

R&B Wholesale Distributors, Inc.

David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400 drhodes@rbdist.com — www.rbdist.com

See the Advertisers Index on Page 64 for the location of our ad. Real Floors

Delia Chamberlain—delia.chamberlain@realfloors.com 560 Webb Industrial Dr Marietta, GA 30062 (810)444-1550 jessica.mcconnell@realfloors.com

Reliant Parking Solutions, LLC

Kevin Wexler PO Box 13004 Carlsbad, CA 92013 (760) 494-0938 info@reliantparking.com

Rentler

Barton Strawn 200 Civic Center Drive, Suite 150 Sandy, UT 84070 (888) 222-1009 www.rentler.com/partner/aaoc — membership@rentler.com Rent.

Laura Lemansky

950 East Paces Ferry Road NE, Suite 2600 Atlanta, GA 30326 (949) 943-5177 llemansky@rent.com - www.rent.com

Repipe Specialists, Inc

Daniel Johnston

245 East Olive Ave, 5th Floor Burbank, CA 91502 (703) 801-8269 daniel.johnston@repipespecialists.com

Supplier Contact Index — continued on page 60

Supplier Contact Index —

continued from page 58

Resident IQ

Angela Mackey — angela.mackey@residentiq.com 2035 Lakeside Centre Way Suite 250 Knoxville, TN 379220 (949) 698-3662

sales@residentiq.com

REVS (Refuel Electric Vehicle Solutions)

David Aaronson

3753 Nottingham St Houston, TX 77005 (713) 927-1693

daaronson@refuelevs.com — www.refuelevs.com

Rey Insurance Services, Inc.

Mike Rey 27130 Paseo Espada B523 San Juan Capistrano, CA (949) 487-9661

mike@reyinsuranceservices.com — www.reyinsuranceservices.com

Reynolds Realty Advisors

Elizabeth Reynolds 3900 E Miraloma Ave, Suite H Anaheim CA, 92806 (866) 613-7772

Elizabeth@ReynoldsRealtyAdvisors.com www.ReynoldsRealtyAdvisors.com

Roberts Management & Investments

Ray Roberts 3532 Katella Ave, Suite 111 Los Alamitos, CA 90720 (562) 430-3588

See the Advertisers Index on Page 64 for the location of our ad.

Roto Rooter Service Company

Jacob Coe 1501 Railroad Street Corona, CA 92878 (714) 666-1665 jacob.coe@rrsc.com

Royal Roofing.com (RWS&P, Inc.)

Steve Pinkus 6831 Suva St. Los Angeles, CA 90201 (562) 928-1200 steve@royalroofing.com — www.royalroofing.com

Specializing in flat/low slope roofs, comp. & wood shingle and tile roofs. Solar panel installation. See the Advertisers Index on Page 64 for the location of our ad.

S-Team Turn Overs

Carlos Mercado 2030 East 4th Street

Santa Ana, CA 92705 (310) 986-1522

cmercado@steamoc.com

S.E. Electrical Service Inc.

Sam Edalati 6282 Abraham Avenue Westminster, CA 92683 (714) 448-6252 seelectricoc@verizon.net

Satellite Management Company

Paul Conzelman 1010 E Chestnut Ave Santa Ana, CA 92701 714) 558-2411 ext 124 pconzelman@satellitemanagement.com

Schluter Systems

Mary Yocum 15 Nantucket Lane Aliso Viejo, CA 92656 (714) 329-0355 myocum@schluter.com

Securitas Security Services USA

Mission Viejo, CA 92692

jacob.king@securitasinc.com

Santa Ana, CA 92705

ssancho@service-1st.com — http://www.service-1st.com

Shanon Ohmann Real Estate Group

28361 Lakewood Drive Laguna Niguel, CA 92677

Shanonohmann@gmail.com

Signal of OC/SD

Gilbert Holguin 2140 West Chapman Avenue Suite #250 Orange, CA 92868 (714) 715-2157 gholguin@teamsignal.com — https://www.teamsignal.com/

S M Painting Corp.

Salvador Munguia 417 S. Associated Rd. #212 Brea, CA 92821 smpaintscheduling@gmail.com

SmartFaucets

Joanna Boey 7545 Irvine Center Drive Irvine, CA 92618 (626) 757-3663 info.smartfaucets@gmail.com

Snappt Inc.

Daniel Cooper 6100 Wilshire Boulevard Los Angeles, CA 90048 (714) 812-2340 dcooper@snappt.com — www.snappt.com

South Coast Real Estate & Property Management 1927 Harbor Blvd., #370 Costa Mesa, CA 92627 (800) 541-1962 paul@southcoastrealestatebroker.com

Southern California Edison-Multi Family Program

Mary Finn Parker 1515 Walnut Grove Ave Rosemead, CA 91770 (714) 307-5274

mary.finn@sce.com — www.sce.com

Southern Cross Property Consultants

Becky Millat 4055 Hancock St., Suite 100 San Diego, CA 92110 (619) 385-3757

becky@southerncrosspc.com

Specialty AC Heat

Wendell Grant 4650 Arrow Highway Ste C6 Montclair, CA 91763 (909) 982-7999

alexd.specialty@gmail.com

Spicer Mechanical

Chad Hegreberg 1210 N. Jefferson #K, Anaheim, CA 92807 (714) 279-9100

chadh@spicermechanical.com — www.spicermechanical.com

Strategic Sanitation Services

Eric Lenning 25801 Obrero Drive #11

Mission Viejo, CA 92691 (877) 271-7909

ericl@wasteoptimize.com

Sunwest Bank

Lesley Wright 2050 Main Street Irvine, CA 92614 (714)730-4437

lwright@sunwestbank.com

SVN / Vanguard — Cameron Irons

Cameron Irons

120 W. 5th Street #210 Santa Ana, CA 92701 (714) 446-0600

cirons@svn.com — www.svnvanguard.com

See the Advertisers Index on Page 64 for the location of our ad.

Synergy Companies

Douglas Price 90 Business Park Drive Perris, CA 92571 (951)443-6151

Doug.Price@synergycompanies.com

TAG / AMS, Inc.

Rick Denver

10572 Chestnut Street

Los Alamitos, CA 90720 (562) 280-0177 rickdenver@tagams.com

TASORO

Annie Bing

14107 Brighton Ave Gardena, CA 90249 (714) 925-0598

ab@tasoroproducts.com — https://tasoroproducts.com/ Tax & Financial Group

Justin Hess

4001 MacArthur Blvd. 3rd Floor

Newport Beach, CA 92660 (949) 223-8434 justin.hess@tfgroup.com

The Door & Window Company

Elsa Pizana 1529 W. Alton Avenue Santa Ana, CA 92704 (714) 754-4085 elsa@thedoorandwindow.com

TheGuarantors

Alexandra Nazaire

1 World Trade Center New York, NY 10007 (212) 266-0020 associations@theguarantors.com — success@theguarantors.com

The Liberty Group

Carrie Floyd 11801 Pierce Street, Suite 200 Riverside, CA 92505 (951) 744-0057 carrief@thelibertygroup.com — www.thelibertygroup.com

The Management Works

Chip Robinson 1303 Avocado Ave #260 Newport Beach, CA 92660 (949) 644-2063 www.mgtworks.com

We provide apartment property management in Southern California. The Mogharebi Group

Brett Bayless 28 Crestview Drive Rancho Santa Margarita, CA 92688 (949) 887-2465

Brett.bayless@mogharebi.com

Titanium Restoration Services Company

Victor Martinez P.O. Box 4584 Anaheim, CA 92801 (714) 290-5875 titaniumrestoration@gmail.com

TO’ and MO’ Towing

Robert Heer

518 N. Poinsettia Ave. Santa Ana, CA 92701 (714) 543-0879

rchjr@pacbell.net

Towing company with 4 locations in Orange County.

Torrey Pines Bank

Patrick Davern

600 Anton Boulevard Costa Mesa, California 92626 (213) 362-5288

pdavern@torreypinesbank.com

Total Rooter & Plumbing

Steve Whittiker

2408 West Avenue Fullerton, CA 92833-3138 (714) 715-3315

totalbfrp@gmail.com

See the Advertisers Index on Page 64 for the location of our ad.

Urban Surfaces

Brandon Cutler 2380 Railroad Street, Building 101 Corona, CA 92878 (951) 223-4645

brandon.c@urbansurfaces.com — www.urbansurfaces.com

USGI — Upland Group

William Estela 2390 E. Orangewood Avenue #520 Anaheim, CA 92806 (855) 787-5263

westela@usg.org — www.usg.org

Valet Living

Briana Sellers

100 South Ashley Drive, Suite 700 Tampa, FL 33602 (813) 248-1327

briana.sellers@valetliving.com — www.valetliving.com

Vesync

Chao Wang

1065 N. Pacificenter Dr, Suite 410 Anaheim, CA 92806 (714) 479-2050

danica.chin@vesync.com

WASH Multi Family Laundry Systems

Tracy McMahon 100 N. Sepulveda Blvd., 12th Floor El Segundo, CA 90245 (800) 421-6897 Ext: 1625

Coin-operated laundry equipment. See the Advertisers Index on Page 64 for the location of our ad.

Water Heater Man, Inc.

Jim Green

570 W. Freedom Ave. Orange, CA 92865 (714) 282-7098 tommyg@waterheatermaninc.com Water Heater/boiler service and installation.

Water Heaters Only Inc.

Yana Carpenter 970 E. Main Street #200 Grass Valley, CA 95945 (800)833-4570 laoffice@waterheatersonly.com — www.waterheatersonly.com

Wesierski & Zurek LLP, Lawyers

Thomas B Cummings Esq. 1 Corporate Park Dr, Fl 2 Irvine, CA 92606 (949) 975-1000 tcummings@wzllp.com — www.wzllp.com Defense of Landlord/Tenant, Premises Liability and Employment Matters.

West Coast Drywall & Paint

Aaron Fernandez 1610 W. Linden Avenue Riverside, CA 92507 (951) 778-3592 aaron.fernandez@wcdp.com

Western State Design, Inc.

Sheri Tam 2331 Tripaldi Way Hayward, CA 94545-5022 (510) 931-7099 stam@westernstatedesign.com

WICR Waterproofing & Decking

901 E. Taquitz Canyon Way, Suite A105 Palm Springs, CA 92262 (888) 388-9427 sean@wicr.net

Yardi Systems Inc.

Brigitta Eggelston 430 S Fairview Ave

Santa Barbara, CA 93117 (805) 699-2040 x1424 brigitta.eggleston@yardi.com

Ygrene Energy Fund

Emily Ramey 2100 South McDowell Blvd. Petaluma, CA 94954 (415) 261-7578 emily.ramey@ygrene.com

Zebra Construction Inc.

Michelle Durey - michelle@zebraconstruct.com 2523 S Robertson Blvd Los Angeles, CA 90034 (310) 890-3989 info@zebraconstruct.com

Zillow Rentals

Paige Gamboa 1301 2nd Ave, Floor 31 Seattle, WA 98101 (206) 757-4830 rentalsevents@zillowgroup.com — http://www.zillow.com

Zumper

49 Geary St. San Francisco, CA 94108 714) 262-4213 darcy@zumper.com

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