Apartment News
Apartment News
CALENDAR OF EVENTS
JULY
1 - CRHP (Summer) #5
Monday, 6–9 pM, online
4 - Independence Day
Thursday, office closed
8 - CRHP (Summer) #6
Monday, 6–9 pM, online
9 - Board of Directors Meeting
Tuesday, 6 pM, online
15 - CRHP (Summer) #7
Monday, 6–9 pM, online
22 - CRHP (Summer) #8
Monday, 6–9 pM, online
29 - CRHP (Summer) #9
Monday, 6–9 pM, online
30 - The Ins and Outs of ADUs
Tuesday, 10–11 aM, online
31 - Corporate Transparency Act
Wednesday, 10–11 aM, online
AUGUST
1 - ADA Compliance & Reasonable Accommodations
Thursday, 10–11 aM, online, see page 21
5 - Welcome Home OC
Monday, 10–11 aM, online, see page 28
5 - CRHP (Summer) #10
Monday, 6–9 pM, online
6 - Intellirent
Tuesday, 10–11 aM, online, see page 27
8 - Summer Cruise
Thursday, 6:00–8:30 pM, neWpor T harbor, see page 15
Apartment News
12 - CRHP (Summer) #11
Monday, 6–9 pM, online
20 - Board of Directors Meeting
Tuesday, 6 pM, online
22 - Lunchtime Learning
Thursday, 12–1 pM, online
SEPTEMBER
2 - Labor Day
Monday, office closed
4 - AAOC Animal Agreement Form
Wednesday, 10–11:30 aM, online
10 - Board of Directors Meeting
Tuesday, 6 pM, online
11 - CRHP (Fall) #1
Wednesday, 8:30–11:30 aM, online, see page 5
11 - General Membership Meeting
Wednesday, 7 pM, sanTa ana elks lodge
12 - Estate & Legacy Planning Workshop #1
Thursday, 6–9 pM, online, see page 35
16 - PSC Roundup: 2025 Sponsorship Signups
Monday, 8 aM, online
18 - CRHP (Fall) #2
Wednesday, 8:30–11:30 aM, online
19 - Estate & Legacy Planning Workshop #2
Thursday, 6–9 pM, online, see page 35
25 - CRHP (Fall) #3
Wednesday, 8:30–11:30 aM, online
26 - Estate & Legacy Planning Workshop #3
Thursday, 6–9 pM, online, see page 35
Published by the Orange County Multi-Housing Service Corporation, a subsidiary of the Apartment Association of Orange County.
The Resources You Want — The Representation You Need — Since 1961
1601 E. Orangewood Avenue, Suite 125, Anaheim, CA 92805 (714) 245-9500 • www.aaoc.com
n Executive Director – David J. Cordero
n Editor in Chief – David J. Cordero
n Advertising & Sales Director – Debbie M. DiBernardo
n Design & Production – Dave Moeller/Graphic Angles
n Printing – Sundance Press
The contents of the Orange County Apartment News may not be reproduced without written permission. The opinions expressed in any article in the Orange County Apartment News are those of the author and do not necessarily reflect the viewpoint of the Apartment Association of Orange County or Apartment News
This publication is designed to provide accurate and authoritative information in regard to the subject manner covered. It is provided with the understanding that the publisher
is not engaged in rendering legal, accounting or other professional service. If legal service or other expert assistance is required, the services of a competent person should be sought. Publisher disclaims any liability for published articles, typographical errors, production errors or the accuracy of information provided herein. While Orange County Apartment News makes efforts to ensure the accuracy of information provided herein, publication of advertisements does not constitute any endorsement or recommendation, expressed or implied, of the advertiser or any products or services offered. We reserve the right to reject any advertising or editorial copy.
NOTE: Unless stated otherwise permission to reprint magazine articles is granted on the condition that full credits are given to the author or to other sources and to Apartment News
MISSION STATEMENT
To promote, protect and enhance the rental housing industry by providing programs and services that enable our members to operate successfully, and by supporting our members’ interests legislatively in order to preserve private property rights.
BOARD OF DIRECTORS
Officers
n President John Tomlinson
n First Vice President Randy Combs
n Second Vice President Denise Arredondo
n Vice President
Legislative Council Amy Fylling
n Treasurer Laurel Dial
n Secretary Julia Araiza
n Sergeant at Arms Stefanie Koslosky
n Immediate Past President Frank Alvarez
Directors
n Christine Baran n Rick Roshan
n Alan Dauger
n Craig Kirkpatrick
Directors Emeriti
n Ronald Berg n Stephen C. Duringer
n Vicki Binford n Jerry L’Ecuyer
n David A. Cossaboom n Nick Lieberman
n Nicholas Dunlap n Edward Masterson
Rich Lombardi’s Heart for Education
With much reflection and admiration, I dedicate this month’s column to longtime AAOC member Rich Lombardi, who passed away on May 28, 2024. Rich was a fixture in the local rental housing and commercial real estate industries for many years and a stalwart advocate and provider of education and professional development. His dedication, passion, and presence will be sorely missed.
I had the distinct pleasure of speaking with Rich for over an hour, just a few days before his passing. We shared and compared many of our philosophies about business, real estate, community service, and our passion for lifelong learning. He suggested that I read The Richest Man in Babylon by George Samuel Clason. I promised him that I would order a copy on Amazon that day and call him the following week to discuss my progress in understanding
the key takeaways from the book.
I was deeply saddened that I was unable to have that conversation with Rich and share one of many key takeaways—that opportunity is the primary source of good luck, a tree that will bear fruit with some perseverance.
To this point, I had shared with Rich during our phone call one of my favorite sayings. “How do you spell luck? ‘W.O.R.K.!!’ He laughed, saying he liked that and would be sure to share it with others. Another important concept is to work hard to seek opportunities before seizing them without procrastination.
Rich and I also spoke about public speaking, something for which he was a strong proponent. He suggested that I consider visiting and joining a local Toastmasters Club, and he recounted fond memories of the constructive lessons and great friendships he had developed there over the years.
To honor his legacy and unwavering support of our Association, and his commitment to lifelong education and the pursuit of knowledge, I am pleased to announce that AAOC will be establishing a scholarship bearing his name that will be used to assist students in their pursuit of knowledge of the property management profession, residential rental property investment, and financial education and stewardship.
Until we meet again, my friend.
Yours very truly and respectfully,
Certified Rental Housing Provider EDUCATION PROGRAM
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Course Topics Include:
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• Legal Issues Affecting Landlords & Tenants
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• Employee Development
• Financial Management & Budgeting
• Liability, Emergency & Crime Management
• Insuring & Protecting Your Community
Two Successes for the Rental Housing Industry
While the number of residential rental housing bills introduced by the Legislature this year indicates that it has no intention of lifting the boot from the industry’s neck, two harmful bills with legs were recently chopped at the knees.
Some successes come as powerful flash floods wiping out illogical and offensive legislation, while some successes are trickles that eventually erode the foundation.
AB 2216 (Haney), which quickly began being referred to as the “Pet Bill,” was introduced in February 2024 and would have prohibited property owners or their agents from limiting a common household pet (domesticated animal, including but not limited to, a dog or cat, that is commonly kept in the home for pleasure).
Additionally, the “pet bill” would have prohibited property owners or their agents from inquiring about whether the applicant intends on keeping a common household pet or pets in the dwelling unit. Moreover, there
would have been no requirement that a renter inform property owners or their agents of keeping common household pets after that renter had entered a contract for tenancy.
Furthermore, the bill would have prohibited property owners or their agents from collecting additional rent from a tenant who keeps common household pets in the dwelling unit during tenancy.
Additionally, the “pet bill” did not consider a common household pet’s welfare, if its owner works outside the home during a regular 40-hour work week, which would have confined a pet in the home for 8–10 hours without the ability to relieve itself; this could be considered animal cruelty.
The bill also created a distinct notion that renters who are pet owners have superior rights over renters who are not pet owners, which would have undoubtedly affected the quiet enjoyment and resulted in constructive evictions.
Finally, the “pet bill” also conflicted with current law that already outlines
adequate legal requirements pertaining to property owners’ prohibitions on renters’ ability to keep common household pets in a dwelling unit during tenancy.
Arguments trickled down to the legislature over a three-month period that first forced the author to make the following significant amendments:
• Properties with 15 or fewer units would have been exempt.
• Properties with 16 or more units were required to permit one pet. More pets than that can charge $50 per month.
• Property owners would have been permitted to collect an additional security deposit with a $1,000 cap and a pet deposit for carpet cleaning.
• Property owners would have been permitted to demand proof of liability insurance with the landlord being added as an additional insured.
Sacramento — continued on page 8
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Property Management is 24/7 and so are we
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• Online landlord and tenant portals
• Tenant screening
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• Inspections as necessary or by request
• Legal updates – local and state laws
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Our Services Include:
• Evictions and collections
• Prepare and file year end 1099’s
• 24/7 emergency response
• Advertising – extensive local and web presence
• Showings – 7 days a week by appointment
• Rental agreement execution and enforcement
• Rent and security deposit collection
• Lease renewal negotiations
• Maintenance and “rent ready” repairs
• Financial record-keeping and bill paying
• Serving legal notices and legal proceedings
• Move-in and move-out reports
• Monthly financial accounting owner statements
• Renters were prohibited from owning “restricted pets.”
Those amendments, however, were ultimately eroded and the bill’s foundation completely collapsed under the pressure from opposition.
SB 611 (Menjivar), the second bill, was introduced in 2023, amended that May, and then sat on the shelf, unchanged, until June 10, 2024, when it was substantially amended. Essentially, the bill was a gut and amend on the eve of policy hearing in the bill’s second house (the Assembly) without any attempt to discuss amendments with stakeholders, constituents, or property owners of residential rental housing.
The “Rental Advertising Bill” as it is known would have required property owners to advertise all fees prior to identifying and defining them at the time a rental agreement contract is negotiated between a property owner and a renter; including a maximum
monthly utility amount based on household utility consumption for the prior 12-month period, without considering the prior renter’s utility consumption habits or household size.
If a renter interpreted a property owner’s advertisements as not “clear” or “conspicuous,” a renter would have been permitted to use that argument as an affirmative defense against an unlawful detainer action, which essentially would have given all renters an excuse to materially breach a residential rental contract. It also would have permitted renters to challenge the sufficiency of an executed residential rental agreement in the instance a property changed ownership or changed billing service.
The bill would have permitted the attorney general, district attorney, city attorney, or county counsel to seek injunctive relief against property owners based on not advertising fees related to a residential rental unit clearly and conspicuously.
Additionally, the bill would have given renters or their representative the right to inspect records that relate to former renters to confirm an average amount of monthly utility fees. Because the term “representative” was not legally defined, the bill would have actively encouraged tenants’ rights’ groups, being named a tenant’s representative, to demand access to third party private information.
Sixteen days after the “rental advertising bill” was gutted and amended on June 10, 2024, and following a flashflood of arguments pertaining to the bill’s violation of public policy and constitutional rights to privacy, the author deleted all of her amendments.
Ron Kingston is President of California Strategic Advisors and Legislative Advocate for the Apartment Association of Orange County. For questions regarding this article, please call AAOC at (714) 245-9500.
More Than a Numbers Game
AAOC launched two Calls for Action in June.
First, there was the “Pet Bill” —AB 2216 (Haney, D—San Francisco) which would have severely limited your ability to control the number and types of pets allowed in your units. The bill was effectively killed in the Senate through both a coordinated effort of AAOC members and other rental housing providers contacting their legislators to oppose the bill, and the CalRHA lobbying team—including AAOC’s Ron Kingston—providing arguments and data to the senators that kept it from advancing.
Second, there was the “Rental Advertising Bill”—SB 611 (Menjivar, D—Burbank) which at the time of this writing is slated to be heard in the Assembly Judiciary Committee in early July.
These are two different campaigns realizing quite different strategies, but let us look at the data associated with these campaigns:
For AB 2216, in the first 24 hours over 200 AAOC members sent letters to their elected officials.
For SB 611, in the first 24 hours an average of 160 members sent letters to the members of the Assembly Judiciary Committee
These are decent results for an organization of AAOC’s size—we outpace similarly sized organizations by about 10%—something for which we should certainly be proud.
Advocacy, however, is an ever-evolving art. And if we want to be successful moving forward, we too need to evolve.
AAOC has been evolving its strategies—as mentioned above, these two calls to action employed quite different efforts. On the surface they may seem the same, but what was different is who was targeted to receive our messaging.
Generally, AAOC focuses on contacting the members of the legislature who represent our territory. This was the case with the “Pet Bill” effort—and it worked. For the “Rental Advertising
Bill,” however, we focused on a committee’s membership. This included committee members from all over the state—as well as several members from the AAOC territory including the following Assemblymembers:
• Committee Co-Chair Assemblymember Diane Dixon (R—Newport Beach)
• Assemblymember Blanca Pacheco (D—La Habra)
• Assemblymember Kate Sanchez (R—Rancho Santa Margarita)
The remaining members of the committee represented districts from San Diego to San Francisco—all of
which are outside of AAOC’s territory. This presents several challenges for an organization like AAOC.
Bills used to be killed on the floor of the legislative houses when there was significant opposition. Increasingly, we are finding that approval by a commit-
tee is seen as a signal that the bill has merit when it hits the floor. This means we now need to kill bills in committee.
Legislators, however, like to rely on “input from their constituents.” When it comes to committee policy making, that provides some elected officials with cover to ignore the input of industries that cover many jurisdictions.
To be effective moving forward, we need to break through that mentality.
SOLUTION 1—Increase AAOC’s Engagement
The one commodity that an organization like AAOC has to trade is the trust people have in what we say, and how our members are perceived by the elected officials. The best way to build that trust is a personal connection.
AAOC members like President John Tomlinson, Legislative Committee
Chair Amy Fyling, and others have built great relationships with legislators like Assemblymember Laurie Davies, Senator Josh Newman, and many others. Being able to make that personal connection and make a call is an effective tool in delivering quality information to the elected officials as they make decisions on policies before them.
Many of these relationships have been forged by participating with AAOC for its annual legislative advocacy trip to Sacramento. We invite you to join us at the next one in Spring 2025.
That personal call to a legislator from someone they trust makes all the difference in the world when a critical bill is being debated. And it starts locally. Who do you know?
Look at your city council, or school board, or chamber of commerce where your rental properties are located—who do you know? Building a relationship
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early with politically ambitious community leaders will put you in the position of influence as they climb the political ladder and move up from city council or county supervisor to the state legislature or Congress.
Or maybe you know someone currently running for state or local office. Not only should you connect with them—bring them to AAOC’s attention so we can build a rapport with them as well. This is your industry, your community, your investments—let’s protect them together.
SOLUTION 2—Update Your Data with AAOC
Politics may not be everyone’s game —we get that. However, that doesn’t mean you should ignore it. Perhaps Pericles put it best—Just because you do not take an interest in politics doesn’t mean politics won’t take an interest in you.
One of our most effective ways of communicating the importance of protecting the multifamily housing industry is by connecting our legislators with the number of lives their policies would impact.
That comes down to Data.
AAOC relies on its members to tell us a few key factors about their business:
• How many rental units you own/ manage/service
• Where your rental units are located
Many of you may have wondered why we need that information.
We ask because we need this data for when we meet with legislators, so
Left to Right: AAOC Board member Stefanie Kolosky meeting with a legislative aide in Sacramento.
we can quantify how many of their constituents would be negatively affected by their votes, and we can demonstrate how much reach we have in their district.
We ask because we know that a legislator may try and ignore your call if you aren’t a constituent, but that they will listen if they know you are a business owner from their community who interacts with a number of voters in their district.
We ask because we know that as we continue to move forward legislatively, we need to demonstrate our strength as an industry, and that is backed up with the data we can provide to them.
We ask because having more complete data in our database means we can better represent you.
So, as we evolve in our legislative advocacy, we are asking you to provide updated and accurate member information so that we can better represent you.
Please take the time to log into your member compass at www.aaoc.com and make you update your information there to help us better represent you and your investments.
CONCLUSION—Let’s Up Those Numbers!
We want you to be involved in what we do, and we know that you know your business far better than any elected official ever does. So, I will leave you with one last thought about why you should care about politics. From our old friend, Aristotle—Those that deem politics beneath their diginity are doomed to be governed by those of lesser talents.
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Questions & Answers
I’m in the middle of the first eviction I’ve had in a long time, and on the day of trial, the tenant shows up with some bankruptcy paperwork that he filed on the morning of the trial. He stood in the hallway telling me I should agree to let him stay three more months (rent free, of course) because the bankruptcy stops me from moving forward with my eviction and, he claims, I now have to start all over. Long story short, the judge asked me how long of a continuance I wanted, so I asked for two weeks to figure this situation out. Is that true? Do I have to start my eviction all over?
In short, no. The act of filing bankruptcy does, in fact, place a “stay”, (a pause) on your eviction case but it does not mean you have to start over. There are a couple of ways this can play out. If the tenant fails to file their paperwork with the bankruptcy court, their bankruptcy case will be dismissed and, provided you take a copy of the dismissal to court to show the judge, you will be able to proceed as usual. The other way this commonly plays out is by filing a “motion for relief from stay” with the bankruptcy judge who will set a hearing to hear your motion. Provided your paperwork is done correctly, the judge should “lift the stay” and allow you to move forward with your case. Once you have a copy of the Order lifting the stay, you can return to eviction court and move forward with your trial. Be aware, however, that it usually takes around 30 days to draft your paperwork, have it filed, have the hearing,
and get the bankruptcy judge to sign the Order lifting the stay. So, you will likely need another short continuance to work through the entire process which you should not attempt without the assistance of an experienced attorney.
I recently had an applicant meet me at the property and, to my surprise, she spoke very little English. In fact, it might be more accurate to say she spoke no English at all. Come to find out I had been speaking with her 19 year old daughter over the phone who was with her at the walk-through. The daughter says she won’t be living there, so I am a bit concerned about having her mother sign a lease written in English. Would it be enforceable? Can she say later she didn’t understand it? How do I protect myself in this situation?
California law states where you and an applicant discuss a lease or written month-to-month rental agreement primarily in another language, (e.g., Spanish, Chinese, Tagalog, Vietnamese, or Korean) the landlord or their agent must give the applicant an unsigned version of the rental agreement in the language in which you discussed (negotiated) the agreement before asking them to sign the English version. However, as is generally the case, there is an exception. Specifically, when the applicant provides their own translator who is an adult (18 years old or older) and who speaks and reads both English and the particular language in which
the agreement was negotiated, fluently, you are permitted to supply them with an English only version of the lease without a concern about the enforceability of the agreement. In your case, the applicant’s 19 year old daughter fits the bill.
Recently I had an applicant turn in his application for an apartment I advertised. In the section on my application that asks whether the applicant has ever been convicted of a felony, he checked “no”. However, when I ran him on the Megan’s Law website, sure enough, he popped up for a felony conviction “against a minor”. Seems lately I’ve heard a lot of people telling me I can’t deny him for his felony conviction, but I’m very concerned about it, due to the fact that I have minor children in other units. Is there anything I can do to protect myself if I deny his application?
The California Civil Rights Department (CRD) regulations create a complicated system for asking about, using, or even considering an applicant’s criminal history. Still, there is an exception to this challenge called a “legally sufficient justification,” but be very careful.
First, be sure to apply your tenant screening criteria consistently to all applicants. You are still permitted to consider applicants’ financial ability to honor their tenancy obligations, their
prior tenancy and credit history, whether they’ve been evicted before, (most records are sealed, so this can pose a real challenge) and whether the prospect will place other tenants or the property at risk of harm.
When evaluating an applicant with a criminal history, you must determine the nature and extent of the conviction. You can start by asking the applicant about it directly. What were the circumstances surrounding the conviction? How long ago was the conviction entered? Were there any mitigating factors? You may also request a criminal background report, but some areas, such as Los Angeles, are now removing the dates of birth from conviction records, making it impossible to confirm you are reviewing the correct records. Still, a conviction for a violent crime against an individual or real property may be sufficient to deny the applicant.
In your case, the applicant appears to have lied about the felony conviction. An applicant who lies on the application, (e.g., by saying he or she was not convicted when they really were) can be declined for providing false information.
Additionally, there may often be other reasons for a denial which would allow you to avoid a Fair Housing complaint for “disparate impact discrimination” based on the criminal conviction. Often, the circumstances leading to the conviction can be seen in other areas of the applicant’s life. For example, many people with a history of felony convictions also have a poor credit or a checkered tenant history. By using those factors to deny the applicant rather than the conviction itself, you steer clear of allegations that you improperly denied someone without following the proper procedures and protocols. It would be wise to look at those types of disqualifiers first, before denying an applicant based on a criminal conviction.
REAL ESTATE
Last month I had to make a sink repair in a tenant’s apartment, and I figured I’d check the adjoining unit to see if it needed the same repair. I sent a text message to the neighboring tenant who replied and said it was okay to go into the unit. Luckily, there were no problems, so I left and thought nothing of it. About two weeks later, I get a call from his wife yelling at me that I had no right to go into their unit because my notice was improper and that she now intends to sue me in small claims court for some personal property she claims is missing, …unless I discount her rent by the value of the missing property. Really? Did I do something wrong in this situation?
In general, a landlord or their agent can enter an apartment upon 24 hours’ notice, “to make necessary or agreed repairs, decorations, alterations, or improvements [and to] supply necessary or agreed services…”. The notice has to be served and, in the event you
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DEAR MAINTENANCE MEN
Dear Maintenance Men:
What are some things I should think about when it comes to my Apartment Building Disaster Preparedness Plan? We have already sent kits and instructions to our residents to keep them safe, but how do I prepare the physical building in case of disaster? Jason
Dear Jason:
Great job on making sure your residents are prepared. A quick list for our readers of what should be in your family disaster preparedness kit: flashlight with batteries; canned goods; one gallon of water, per person; a knife; medications; and blankets—at a minimum. Now, this works o.k. for a family, but it may not be appropriate for the actual apartment building. The residents may very well shelter in place during a disaster and be fine. What may be in danger is your property! Start with a bit of preventive disaster maintenance.
1. Locate the main water shut-off valve
and any minor shut-off valves. Make sure the valves are in working order. If they are gate valves, it might be time to upgrade them to ball valves. Old gate valves are notorious for breaking valve stems at the moment you need them to work.
2. Locate and clearly mark the main electrical panel.
3. Locate and mark the main sewer clean-out. Run a mainline snake or hydro jet at least once a year. A Friday evening main back-up is a disaster.
4. Locate and mark the main gas or fuel oil shut-off valve.
5. Write down and post this information in a public area of your apartment building, including emergency phone numbers and how to get hold of management. Alternatively, post this information on the inside of a kitchen cabinet door in each rental unit.
Dear Maintenance Men:
I have a large brick patio with a number of flower containers on the brickwork. The gardener is not careful enough when he waters, and this has resulted in some calcification of the bricks. I want to clean up the patio bricks and remove the calcium buildup with a solution that will not kill the grass surrounding the patio. Thanks for your advice. Douglas
Dear Douglas:
There are a number of methods to getting rid of calcium build up on your bricks. However, any product that will not harm the grass might not be strong enough to remove the build-up. Limeaway in a spray bottle and a brush would be the easiest and safest to try first. If Limeaway does not work, try a solution of muriatic acid (pool acid) and water. This mixture will kill any grass it contacts, so work sparingly with a sponge or brush. Be careful as muriatic acid is strong and will etch the concrete and brickwork. Wear rubber gloves and eye protection. Mix a small amount of acid into a bucket of water, increasing the ratio of acid and water until the calcium starts to break down. Work on a small area with lots of rinsing water to dilute the cleaning solution as you go. After you remove the calcium, sealing the bricks will help keep the calcium build-up from coming back.
Dear Maintenance Men:
I would like your thoughts on a landscape makeover I am planning. My rental property is 90 percent grass and very boring. I want to cut down on my water consumption and change the current “look” of the property. What do you recommend? Robert
Dear Robert:
The single greatest consumer of water in your landscape is the turf. Reduce the grass area to ease the burden on water. Creating a drought tolerant landscape will change the appearance of your property and cost you less money in water and maintenance. Xeriscaping is a term for a water conserving landscape. As mentioned above, the benefits of Xeriscaping are water saving, low maintenance, pesticide free, pollution free (no lawnmowers) and use of local native plants. You might want to consider using ornamental grasses, as they are drought tolerant, look great and give your landscape a bit of vertical dimension. Succulents, of course, are great at conserving water. Flax and Delphiniums Iris are a few perennials to use. Marigolds, Mexican Sunflowers, Phlox and Vinca Passion are annuals that will work well. As for shrubs, look at Japanese Black Pine, Mountain Currant, Sassafras, Honeysuckles, etc., and good trees are Acacia, Gray Birch, Monterey Cypress, Eucalyptus, Fig, Juniper, and Amur Maple to name a few.
Be sure to provide good drainage and use plants native to your area for best results.
We need Maintenance Questions!!! If you would like to see your maintenance question in the “Dear Maintenance Men” column, please email your questions to DearMaintenanceMen@gmail.com.
If you need maintenance work or a consultation for your building or project, please contact Buffalo Maintenance, Inc. to schedule an appointment. We are available throughout Southern California and can be reached at 714-956-8371. For more information, visit www.BuffaloMaintenance.com
Frank Alvarez is a licensed contractor and the Operations Director and Co-Owner of Buffalo Maintenance, Inc. He has been involved with apartment maintenance and construction for more than 30 years and frequently serves as a guest lecturer and educational instructor. Frank is the Immediate Past President of the Apartment Association of Orange County (AAOC) and chairs AAOC’s Education Committee. Frank can be reached at (714) 956-8371 or Frankie@BuffaloMaintenance.com.
Jerry L’Ecuyer is a real estate broker and a Director Emeritus of the Apartment Association of Orange County. He is a past president and longtime board member of the association, in addition to having served as chair of its Education Committee. Jerry has been involved with apartments as a professional since 1988.
COVER YOUR ASSETS
Automation Nation
As an industry, we are way past technology being optional for the operation of our businesses, our properties and our portfolios. Every month, it seems like there is a new solution catering to a pain-point or offering a leg-up on the competition. And this is not just about optimization of property operations or maximizing revenue either. In the age of Artificial Intelligence (AI), it’s more about automation and supplementation. Are you new to the tech space and unsure of where to start? Consider this a primer as you figure out what works best for you.
Contacts Are Key
If you own or operate 40 units or more, you and your team should be using a Customer Relationship Management (CRM) tool. A good CRM will integrate with your property management software and track your contacts with current and prospective residents. Given the use of telephone technology, major software platforms like Yardi and Appfolio include this as part of their standard operating platform, but outside solutions like Anyone Home can also be helpful. But Anyone Home offers its primary product that is even more valuable—24/7 inbound call center technology to answer calls, route them to leasing or maintenance personnel who can then troubleshoot issues, and if need be, patch in your employees, or in the case of leasing, walk the prospect through the online application process, schedule a tour or answer questions. The best part? Your customers will never know that they
aren’t employees and that they aren’t on-site.
All In One, Not One Size Fits All
If you don’t use software to manage your assets, not to worry. Zillow has launched an advertising platform that allows you to advertise, screen and accept payments online. Just sign up and you have immediate access. They allow small property owners to participate in base-level features without cost but charge mid-sized owners and up a modest fee in comparison to the resources it provides. I am a huge fan and paying customer both personally and professionally. I always thought Zillow was just a funny word, but perhaps it translates to “floodgates” in some foreign language. It certainly does from an application/interest perspective. With advertising, people seem to forget that their customers are often using the same sites and technology that they are. I’ve not seen the science behind it, but I believe that because Zillow offers a no nonsense, information and location-driven approach to searching for housing and housing information, that it makes the site and app more appealing and easy to use.
Automation Nation
Now that you’re generating and tracking your leads, you need to convert them into leases. Not personally, of course. No, thanks in part to services like Meet Elise and Nurture Boss, you have the power of AI working on your behalf around-the-clock. Sending emails, text messages and other follow-up
notes to encourage—and in some cases, incentivize—a response. This brilliant technology sorts and follows up with your leads and tours, answers questions and drives applications and leases at your site. If you’re as skeptical as I once was, try it out and you’ll see. This is the real deal. We’d love to believe that our leasing offices are following up with each and every lead, but they’re not. In today’s day and age, where we are spending more on advertising in order to get top rents, you owe yourself the proper lead management and follow-up in order to capitalize on your advertising investment. It sounds like a lot— and it can be—but it drives revenue and creates efficiencies in your ad spend. These may be some of the more exciting solutions available today, but no doubt, next month or next year, there will be new resources and new solutions to help you achieve your goals. As with any technology, strategy or system, it is important to stay current and in-tune with market solutions so that you don’t fall behind. Fortunately, the solutions referenced herein make it easy and relatively cost-effective to do that.
Nicholas Dunlap is the founder and president of Spadra Property Company, Inc., He is also a second-generation rental-housing provider, and a member of the Apartment Association of Orange County where he served as a member of the board of directors, in addition to terms as AAOC president in 2015–2016 and 2018. For more information about Spadra Property Company, Inc. see their ad on page 16.
ADA Compliance & Reasonable Accommodations in Multifamily Housing
Navigating the Americans with Disabilities Act (ADA) can be as treacherous as a minefield. Sometimes rental housing providers can be in violation of the law and not realize it, leaving themselves open targets to plaintiffs’ attorneys looking for easy monetary settlements over real or alleged ADA violations.
This webinar will examine the areas where rentalhousing providers are most often at risk of being
Presenters:
L. Scott Karlin, Esq.
The Karlin Law Firm, LLP
Michael J. Karlin, Esq.
The Karlin Law Firm, LLP
sued for ADA violations and the steps that can and should be taken to minimize their legal exposure.
Topics will Include:
• ADA Property Access Claims
• ADA Website Accessibility Claims
• Reasonable Accommodation Requests
• Pets vs. Service/Support Animal Accommodation Requests
Date: Thursday, August 1, 2024
Time: 10 a.m.
Location: Zoom Webinar
Cost: $25 members
$45 non-members
Chronicles of an Executor: Navigating the Turbulent Skies of Estate Administration
Reflections on Estate Administration and Closure
Reflecting on the final stages of estate administration and closure, especially now that over a year has passed since my father’s death, brings a blend of relief and introspection. The journey as a successor trustee has been profound, marked by both achievements and hard lessons that have significantly shaped my perspective on legacy and estate planning.
In my previous article, I openly discussed some of the pivotal mistakes we encountered before and after my father’s passing. Admitting these missteps was a necessary but challenging process, requiring me to confront the realities of estate planning: its complexities, emotional toll, and unforeseen challenges. These issues, such as the failure of “correct” communication, the oversight of late-life changes, and navigating mental health declines, are detailed in the archive.
The final stages of estate administration brought closure but also unveiled new challenges. Here are some key milestones we navigated, each with its own complexities:
• Closing Accounts and Transferring Assets: This involved consolidating bank accounts, transferring investments, and ensuring all financial assets were properly re-registered.
• Finalizing Tax Matters: Completing and filing my father’s final income tax return and estate tax return, if applicable, to settle any outstanding tax liabilities.
• Conducting Audits and Reviews: Performing a thorough audit of financial records and estate transactions to ensure accuracy and compliance with legal requirements.
Emotionally, this phase was a time of reflection and reconciliation for my family. We revisited memories, honored my father’s wishes, and navigated any remaining disagreements or uncertainties. These moments reinforced the significance of open communication and empathy among family members— critical elements often overlooked in the legal and financial aspects of estate planning.
Throughout this journey, I’ve come to value professional guidance and expertise immensely. Working closely with attorneys, financial advisors, and specialists was crucial in navigating estate law complexities and financial management. Their insights provided clarity amid ambiguity and ensured compliance with legal requirements.
Looking ahead to my own legacy and estate planning needs, I now understand that estate planning is not a one-time event but an ongoing process of adaptation and reassessment. Life changes, financial landscapes evolve, and family dynamics shift over time. Therefore, staying informed, proactive, and responsive to these changes is essential to preserving and enhancing a family’s legacy.
Here are additional insights and steps that were instrumental in navigating
BY TIMOTHY GORMAN
the final stages of estate administration:
• Regular Family Meetings: Scheduling regular meetings with family members to discuss progress, decisions, and potential challenges helped maintain transparency and alignment.
• Document Organization: Establishing a comprehensive system for organizing and storing estate documents, including wills, trusts, and financial records, facilitated efficient access and reference.
• Seeking Legal Counsel Early: Engaging legal counsel early in the process to anticipate and address potential legal challenges, ensuring compliance with estate laws and regulations.
• Continuous Communication: Maintaining open lines of communication with beneficiaries and stakeholders throughout the process to address concerns promptly and avoid misunderstandings.
Serving as a successor trustee has been transformative, presenting challenges that deepened my understanding of legacy and family stewardship. While the path had its obstacles, each hurdle offered an opportunity for growth and learning. I share these insights in the hope of guiding and offering solace to others on similar
Chronicles — continued on page 24
journeys, reminding them that preparation, humility, and resilience are invaluable in estate planning.
In the upcoming article, I will delve into specific strategies and considerations for maintaining a family legacy beyond estate planning. I’ll explore avenues for continued growth and stewardship, offering more insights and reflections on this enduring journey. Stay tuned for more.
About the Author:
Tim Gorman is a licensed Real Estate Broker, a former Certified Public Accountant, and an accomplished small business owner with a strong entrepreneurial spirit. In 2010, he joined his father at the Brea (CA)based brokerage firm, WR Gorman & Associates.
In tribute to his father’s legacy of wealth-building through real estate, Tim launched DG Realty Group, Inc., with Nicholas Dunlap to provide full brokerage services with tailored solutions. As he continues to share the essential lessons of this article series, he welcomes reader questions and topic suggestions for future articles.
decide to mail it, you must add an additional five days for mailing, making it six days total. In this case, you sent a text message which, by itself, may be considered insufficient. However, because the tenant replied and gave you actual permission to enter, the insufficient text message is irrelevant, and your entry is perfectly legal.
A landlord may always enter an apartment, (even without 24 hours’ notice) if the tenant gives them permission. In the future, you should consider taking someone with you to act as a witness when you go in, especially on such short notice and under these circumstances.
A witness will insulate you against claims of “missing” personal property.
With regard to her attempt to extort you for some free rent, don’t give in to her demand. If you do, you will set a precedent for demanding rent concessions for any little thing that pops into
her mind. Rather, defend yourself vigorously if she files a small claims action, and be prepared to present the tenant’s reply text message to the judge as evidence of the fact that her husband gave you permission to enter.
The information is presented and intended to address the topic(s) covered above in a general nature. There may be significant differences between jurisdictions with “rent control” and/or “just cause” ordinances, and the facts surrounding your specific situation should be presented to your attorney for review. The Brennan Law Firm is one of the most experienced and knowledgeable Landlord/Tenant law firms in Southern California, representing landlords exclusively in evictions. The firm may be reached at (626)285-0500, or toll free at (855)285-2230. Visit our website at www.MBrennanLaw.com for more information.
Victory for Charter Beach Cities in Ruling on SB 9
In a landmark decision, a Superior Court judge has dealt a significant blow to state control over local development. The ruling deemed a California law allowing multifamily buildings on single-family lots unconstitutional. Senate Bill 9 (SB 9), enacted in January 2022, permitted the splitting of single-family lots into two, each accommodating two homes, without necessitating a public process.
This ruling was a victory for the charter cities of Redondo Beach, Carson, Torrance, Whittier and Del Mar and sets a precedent for other beach communities like Santa Monica, Huntington Beach and Newport Beach that are opposed to Sacramento imposing laws that will create higher population density.
Advocates of SB 9, including affordable housing proponents and developers, saw it as a solution to California’s housing crisis. However, opponents, particularly those advocating for controlled growth, foresaw its potential to disrupt single-family neighborhoods.
In a detailed 12-page judgment, Los Angeles County Superior Court Judge Curtis A. Kin articulated that while the state can supersede local laws for matters of “statewide concern,” SB 9 lacked a clear connection to affordable housing. He stated, “The court finds that SB 9 is neither reasonably related to ensuring access to affordable housing nor narrowly tailored to avoid unnecessary interference in local governments.” As such, Kin ruled SB 9 unconstitutional, citing a violation of the ‘home rule’ doctrine.
The decision has been hailed as a monumental victory for charter cities across California because it signifies a triumph over what many perceive as government overreach from Sacramento. In beach communities like Redondo Beach, the ruling comes as a relief. Cities such as Redondo Beach and Huntington Beach share a desire to maintain their laid-back beach atmosphere without succumbing to overcrowding. SB 9 threatened to disrupt this balance, potentially transforming tranquil neighborhoods into high-density areas.
For developers and investors eyeing profits from lot splits, the ruling delivers a setback. The hope of making use of SB 9’s provisions for housing development and financial gain is dashed. However, for residents concerned about preserving the character and charm of their communities, it is a welcomed outcome.
Despite differing opinions on SB 9, its demise in the courtroom represents a win for all stakeholders. It safeguards local autonomy in decision-making regarding development, ensuring that communities retain control over their housing landscape. Moreover, it reaffirms the principle of home rule, preventing undue interference from state mandates that lack a clear nexus to the stated objective of addressing housing affordability.
In the ongoing struggle between government mandates and property rights, the recent victory in the courtroom over SB 9 resonates deeply with
BY MERCEDES SHAFFER, REALTOR
housing providers and property owners. Just as the ruling defended the rights of charter cities to regulate their development, there’s a parallel desire for similar victories in the realm of landlord-tenant laws. Housing providers are forced to navigate burdensome regulations and bureaucratic hurdles imposed by government agencies, hindering their ability to efficiently manage properties and address housing needs.
Whether you support or oppose SB 9, the true triumph lies in affirming local autonomy and curbing government overreach. This ruling is a call to action for further victories that protect property rights and foster an environment where housing providers can effectively serve their communities.
About the Author:
If you have questions about buying, selling or strategies for cashing out and deferring taxes, CONTACT ME. I can be reached at 714.330.9999, InvestingInTheOC@gmail.com, or you can visit my website at InvestingInTheOC.com. I’m Mercedes Shaffer, a multifamily real estate agent with Coldwell Banker, helping you build wealth one door at a time. DRE 02114448.
Scan QR Code to Watch Video
Learn about WelcomeHomeOC, a program empowered by Orange County United Way. It’s the easiest way to benefit your business and the community through your rental unit. Whether you own or manage residential rental properties in Orange County, you need to know about this innovative landlord incentive and housing navigation program that gives you access to a ready pool of tenants and guaranteed income.
Sign up for this helpful information session to discover all the ways that WelcomeHomeOC can reduce rent losses, provide extra protection and assurances, and quickly fill your vacancies.
“WelcomeHomeOC is the best conceived and most landlord-friendly social assistance program I have seen in three decades of property management. I wish it was everywhere.” –James Wohrman, President, FDC Management, Inc.
To reach WelcomeHomeOC, visit our website at WelcomeHomeOC.org or contact us at WelcomeHomeOC@UnitedWayOC.org
We are a development engineering firm specializing in designing ADU plans and getting permits approved, while managing construction if requested.
Our goal is to help homeowners enjoy the process of designing and building an ADU while creating generational wealth for their families.
Receive a free consultation or learn more about ADU opportunities. We are here to help!
MULTI-COUNTY PROPERTY RIGHTS PAC
SPONSORED BY APARTMENT ASSOCIATION OF ORANGE COUNTY
ID#1283587
Dear Rental Housing Provider,
Your rights as a rental property owner/operator are under assault again this election year, and the future of your business is at risk if California voters pass state and local rent control initiatives, and other anti-housing ballot measures this November.
Our industry has twice helped to defeat state ballot initiatives that sought to expand Rent Control in California In 2018, Proposition 10 was defeated 60% to 40% In 2020, Proposition 21 was defeated 59% to 41%.
In 2024, our industry must again come together and work to defeat Proposition 33, which would:
Eliminate “Costa-Hawkins” protections from rent control on new construction, apartments, condominiums, single-family homes, and accessory dwelling units (ADUs).
Eliminate “vacancy decontrol” – landlords would be prohibited from resetting their rents to market rates upon vacancy.
Allow cities and counties to enact their own radical rent control laws, rent boards, etc.
Meanwhile, Santa Ana voters will be asked to approve a measure to make the city’s existing rent control law even stronger and harder for future city councils to fix and make changes if desired.
The Apartment Association of Orange County (AAOC) is asking you to help us fight for your property rights and your future as a rental housing provider We must defeat these ballot measures that would make it easier to expand rent control, erode your property rights, and cripple your business, in addition to other measures that would make housing even less affordable and attainable.
Can AAOC count on you to join the fight by contributing at least $500 + $50 per unit (1-49 units), or a flat amount of $7,500 (50-99 units) or $10,000 or more (100+ units) Please mail your check(s) payable to “Multi-County Property Rights PAC” to 1601 E. Orangewood Ave., Suite 125, Anaheim, CA 92805 - or donate online at https://www.aaoc.com/store/aaoc-issues-pac.
Thank you, in advance, for your generous support
John Tomlinson
AAOC
President
Tomlinson Management Group
Amy Fylling
AAOC Vice President, Legislative Council
Advanced Management Company
1601 E. Orangewood Ave., Suite 125, Anaheim, CA 92805
Phone: 714-245-9500 · www.AAOC.com
Pulse on the
1st Quarter 2024 Update
Source: Co-Star www.costar.com 5 unit + properties
Source: RealPage, Inc. www.realpage.com
Primarily 100 unit + properties; “concession percentage” is the percentage of units offering concessions.
Source: RealPage, Inc.
Source: US Bureau of Labor Statistics; uses private sector wages, last month of quarter; not seasonally adjusted
Apartment Building Permits Issued by
Source: U.S. Bureau of Labor Statistics; % change using last month of quarter versus same month one year previous
Source: U.S. Bureau of Labor Statistics; reflects last month of quarter
Pulse on the Marketplace is produced and edited exclusively for Apartment News by Nick Lieberman, President, Bona Fide Mortgage and AAOC Director Emeritus. For questions or comments: (949) 933-3543, or nlieberman@cox.net
* For CPI, “Orange County” includes Orange, Los Angeles, and Riverside Counties.
** For Apartment Building Permits, Average Monthy Employee Wages and Unemployment Rate, “Orange County” includes the Los Angeles–Long Beach–Anaheim, CA Metropolitan Statistical Area.
Data for the Marketplace
Homelessness in Orange County: The Calculus for Rental Housing Investors
Sadly, homelessness has become a fact of life in most cities and counties across America, and Orange County is no exception.
A January 2024 “Point in Time” count, placed Orange County’s homeless population at 7,322 (4,173 living on the streets and 3,149 temporarily housed in shelters). The previous count, conducted in 2022, totaled just 5,718 homeless individuals, meaning there’s been a 28% increase over the past two years.
The homeless count in Orange County had actually declined between 2019 and 2022 prior to the upswing in the 2024 count. Comparing the 2019 count (6,860 homeless) to 2024 (7,322) shows a net 7% increase over the past five years. However one may slice and dice the numbers though, it still amounts to a sizeable homeless population living within the county.
That said, there are major efforts underway to counteract the problem. Orange County United Way, which is at the very center of the fight, has developed a detailed plan with its public and private partners to combat and, hopefully, eradicate homelessness in our county eventually.
One aspect of the plan, as many AAOC members are aware, is the use of vacant apartment units for qualified individuals, families and veterans to end their homelessness. This is where rental housing investors fit into the equation. The program, Welcome
Home OC (WHOC), has been quite successful, but ironically, while the funding for the program has been fully secured—funding is generally the toughest part of solving societal issues—it’s actually a shortage of available apartment units that is preventing the program from fully flowering.
This raises the question of why apartment owners would or should consider making any of their units available to be part of this housing initiative.
Possible answers to that question are discussed below, but we’ll first note here that AAOC and its members have played a prominent role in WHOC from its 2019 launch to the present. Of the 1,075 individuals who have been housed to date, 32% went into units owned or managed by AAOC members. Furthermore, AAOC staff and volunteers were part of the initial design of the program.
As to components of WHOC that could be appealing to rental housing owners:
• Landlords get a ready to move in tenant who has met qualifications to receive a Public Housing Authority Housing Choice Voucher; this would be particularly beneficial during times of higher vacancy;
• Vouchers generally cover a very large portion of a WHOC tenant’s monthly rent and are paid directly to the landlord; market rent can be
charged if within designated limits;
• WHOC provides an up to double security deposit to the landlord;
• The landlord’s own lease is used;
• A WHOC loss mitigation fund is available to the landlord should there be any lost rent beyond the security deposit, any damages to the unit, or any legal costs incurred;
• During the first lease term, tenants have a case manager, plus additional “wraparound supportive services” to assist them, and landlords have direct access to WHOC staff throughout the tenant’s residency as well as access to the damage and loss mitigation fund for up to three years;
• An estimated 80% of WHOC tenants retain permanent housing after their first year of lease, with most renewing the same unit in year two, according to Kristine Peters, WHOC Program Director at Orange County United Way
• No evictions have occurred during year one of any WHOC placed tenancy;
There are additional, more civic and humanitarian-oriented reasons that might be motivational to some landlords considering WHOC participation:
1. For each homeless individual that obtains permanent housing, the cost
June Multifamily Mingle Recap
More than 100 multifamily industry housing providers and suppliers converged on the rooftop of The George in Anaheim to ceremonially kickoff summer at the Apartment Association of Orange County’s (AAOC) Multifamily Mingle on Thursday, June 13, 2024. Attendees were treated to a fun and relaxing eve-
ning of networking while enjoying a festive offering of creative refreshments and hors d’oeuvres curated by Darran Matthews of ADMP Events, the quickly emerging “go to” event production company for multifamily communities throughout Southern California.
AAOC wishes to thank its generous sponsors who helped to make this
Multifamily Mingle possible: Deans & Homer Renters Insurance, Google Fiber, JWilliams Staffing, Schluter Systems, Upland Group, and Vision Roof Services; event partner ADMP Events; and Lyon Living for graciously opening up their community for the event.
Mingle — continued on page 36
Estate & Legacy Planning Workshop Series
This 10-week evening series will provide the essentials of estate and legacy planning. Participants will build their own comprehensive, documented plan and the confidence to take actionable steps forward for themselves, their family, and others.
Expert Instruction
Tools & Guides
Private 1:1 review
Family session
AAOC certification
by
Area Experts:
Estate Planning Attorneys
Tax & Accounting CPAs
Financial Advisors
Philanthropic Advisors
Estate Brokers
Care & Support Specialists
Insurance Specialists
Mingle
The Benefits of AAOC Membership
Founded in 1961 as a nonprofit trade organization, the Apartment Association of Orange County represents the interests of those involved in owning, managing and maintaining rental property.
Membership is open to all owners of residential income-producing property. Whether you own one or one hundred units, the AAOC is here to serve your needs.
As a one-stop resource for information and specialized rental property services, the AAOC offers a host of benefits, including:
– Free consultation from our trained membership – Special seminars on topics such as taxes, property
A SPECIAL WELCOME TO OUR NEWEST MEMBERS!
Coastline Equity
S&I SM LLC
Richards Properties
Sofi Laguna Hills — FPI Management
Vista Del Plaza
Hanover Company
For details about membership, please call Membership Services at (714) 245-9500, or visit us on the web: www.aaoc.com
New Supplier Members
Albrecht & Barney Law Corporation
Anson Cain—atc@albrechtbarney.com 1 Park Plaza, Suite 900 Irvine, CA 92614-5910 (949) 263-1040
mar@albrechtbarney.com
Brixton Protective Services Inc
Raymond Garcia 2323 West Lincoln Avenue, 137 Anaheim, CA 92801 (949) 619-6044
ray@brixtonprotective.com
Crest Insurance
Cameron Stewart 3636 Nobel Drive, Suite 400 San Diego, CA 92120 (858) 547-1128
cstewart@crestins.com http://www.crestins.com
Gale Force Property Maintenance Inc. Marisa Thompson 31915 Rancho California Rd, Ste. 200–401 Temecula, CA 92596 (951) 225-5019
marisa@galeforcepm.com
Pipe Restoration Solutions, Inc
Chris Diaz chris@prspipe.com 15510 Rockfield Blvd, Suite C100 Irvine, CA 92618 (800) 652-7604 info@prspipe.com
www.piperestorationsolutions.com/
Voit Real Estate Services
Joe Leon 2020 Main Street, Suite 100 Irvine, CA 92614 (949) 939-9898 jleon@voitco.com
coleen@isaagent.us
TheGuarantors
SUPPLIER CORNER
Seven years ago, we went door-todoor pitching our first rent coverage product to real estate operators across New York City with the goal of protecting operators against losses from rent defaults, vacancies, holdovers, and damages. Most initially passed, questioning our ability to secure their billion-dollar rent rolls. Finally, one of the largest privately held real estate investment companies in the world allowed us to guarantee their new lease up — a 1,175-unit luxury rental property in midtown Manhattan. That changed everything.
Today, TheGuarantors is available in over 1.5 million rental homes across the country. We’re backed by multiple A-rated insurance carriers and employ 200 people in eight countries around the world building the next generation of rent and deposit protection products.
Not all other players in the industry have been so fortunate. Many companies around us are shrinking in size. Rounds of layoffs, followed by heartfelt LinkedIn appeals by the newly unemployed, are all too common. Dedicated
to the county for police, medical and emergency services is roughly cut in half, which would save the county an estimated $42 million per year if homelessness were eliminated in Orange County.
2. Quality of life is improved, not just for the homeless, but for the community as a whole when folks are permanently housed.
3. Broadly speaking, housing our homeless reduces crime and enhances real estate values in the community.
4. Getting a person off the streets and into their own residence breeds better citizenship.
There are several cities that have reduced homelessness by more than 50%—Orlando, Salt Lake City, Houston and Milwaukee are examples. It takes well-coordinated government, business
employees find themselves on the losing team in someone else’s game.
Our team is seasoned enough to know that when there is growth, there will always be decline, and we have planned and plotted for this possibility. Our mission to improve rental affordability and accessibility for millions of renters across the U.S. depends on our longevity.
In these uncertain times, when 8 million Americans are late on their rent and no one knows what lies ahead — we’re committed to making your work a little easier. And today, and down the line, you can count on us to be here for you.
For more information about TheGuarantors, visit www. theguarantors.com.
With gratitude and optimism,
Julien Bonneville CEO, TheGuarantors
Bob Schmidt CRO, TheGuarantors
Roberts Management & Investments
Ask for: Mark Roberts 4662 Katella Ave., Los Alamitos, CA 90720 (562) 430-3588 Fax (562) 430-0693 www.rayrobertsrealty.com
and community action to get positive results. Orange County has the wherewithal to gain the upper hand in the battle and apartment owners can play a major role in the process.
Readers interested in participating may contact OC United Way’s Kristine Peters at (949) 263-6139, or KristineP@ UnitedWayOC.org, or visit https:// unitedtoendhomelessness.org/ welcomehomeoc-rentals-lease-now.
Apartment Association of Orange County’s Supplier Directory
(Please see Supplier Contact Index for contact information)
Supplier Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism.
Acoustic Ceiling Removal
Pacific Environmental & Abatement Solutions Inc
S-Team Turn Overs
Access Control Solutions
A.S. Wise, Inc.
ADT Multifamily
Gatewise
Accounting Services
AllView Real Estate
Clarion Management, Inc.
Accounting Software
Entrata
MRI Software
Yardi Systems Inc.
Answering Service
Anyone Home
Entrata
Apartment Building Inspection
Automatic Fire Sprinklers
Deck Inspectors Inc.
DTS Pacific LLC
Green Home Solutions TrueEnviro
Zebra Construction Inc.
Apartment Market Research Data
ALN Data
Apartment SEO
CBRE Multifamily SoCal – Dan Blackwell & Team
Effortless Ads
The Mogharebi Group
Yardi Systems Inc.
Apartment Rental Publications & Services
apartments.com
Intellirent
Rent.
The Mogharebi Group
Zillow Rentals
Apartment/Student Housing
Colliers International
Kairos Investment Management Company
LaundryUp
The Mogharebi Group
Restoration Services Company
Vesync
Voit Real Estate Services
Appliances Sales, Service & Leasing
ACE Commercial Laundry Equipment, Inc.
Discount Appliance Guys
Expressions Home Gallery
National Service Company
R&B Wholesale Distributors, Inc.
Western State Design, Inc.
Asbestos
Alliance Environmental Group
Charles Taylor Enironmental
FIRST ONSITE Restoration
Pacific Environmental & Abatement Solutions Inc
Asphalt Sales & Service
Oliver Mahon Asphalt Attorneys
Albrecht & Barney Law Corporation
AWB Law, P.C.
Baker Law Group
Brennan Law Firm
Duringer Law Group, PLC
Fisher & Phillips
Kimball, Tirey & St. John LLP
Newmeyer & Dillion, LLP
Wesierski & Zurek LLP, Lawyers
Bath Restoration or Renovations
Buffalo Maintenance, Inc.
California Bath Restoration
OC Professional Maintenance Team
S-Team Turn Overs
TASORO
Restoration Services Company
Boiler Systems
H2O Heating Pros, Inc.
Ironwood Plumbing, Inc.
Spicer Mechanical
Water Heater Man, Inc.
Western State Design, Inc.
Building Products
Schluter Systems
Buying Group
OMNIA Partners, Multifamily Housing
Cabinets/Refinishing
Buffalo Maintenance, Inc.
Gogo Cabinets
KJ Carpet Wholesale
S M Painting Corp.
S-Team Turn Overs
TASORO
The Door & Window Company
Carpentry
AMS Construction
Buffalo Maintenance, Inc.
Kustum Kunstrukshun
Carpet Sales & Service
KJ Carpet Wholesale
R&B Wholesale Distributors, Inc.
Cleaning Service
Bio-One of Orange
Crown Building Services Inc.
Gale Force Property Maintenance Inc.
Molly Maid of Irvine, Saddleback and Temecula Valley
Junk King Orange County/Anaheim
Titanium Restoration Services Company
Collections
Duringer Law Group, PLC
David S. Schonfeld, Attorney at Law
Kimball, Tirey & St. John LLP
National Credit Systems
Communications
Cox Communications
MRI Software
Concrete Maintenance & Repair
AMS Construction
Buffalo Maintenance, Inc.
Precision Concrete Cutting
Oliver Mahon Asphalt
Construction
Alpha Structural Inc.
AMS Construction
Angelo Termite and Construction
Aquinas HVAC
BELFOR Property Restoration
Buffalo Maintenance, Inc.
CAMP Construction Services
from page 45
Construction (Continued)
DTS Pacific LLC
EEEadvisor
Ingersoll Rand
KD Electric Company
Kustum Kunstrukshun
OC Professional Maintenance Team
One Call Restoration
Optimum Seismic, Inc.
PyroComm Systems, Inc.
Schluter Systems
Southern Cross Property Consultants
Specialty AC Heat
TASORO
Zebra Construction Inc.
Consulting
Colliers International
DG Realty Advisors, Inc.
DTS Pacific LLC
Intersolutions — Property Management Staffing Specialists
Southern Cross Property Consultants
Content Restoration
AMS Construction
Green Home Solutions TrueEnviro
Contract Services
CAMP Construction Services
Countertops
Buffalo Maintenance, Inc.
California Bath Restoration
KJ Carpet Wholesale
TASORO
Deck Coatings, Magnesite Repairs, Waterproofing
AMS Construction
Crank Waterproofing
EEEadvisor
Monument Roofing
WICR Waterproofing & Decking
Drain Cleaning
California Rooter & Plumbing
LA Hydro-Jet & Rooter Service, Inc.
Pipe Restoration Solutions, Inc
Total Rooter & Plumbing
Draperies/Blinds/Window Coverings
Apex Window Décor
R&B Wholesale Distributors, Inc.
Drug & Alcohol Testing
Resident IQ
TAG / AMS, Inc.
Dryer Vent & Duct Cleaning
Alliance Environmental Group
Aquinas HVAC
Crown Building Services Inc.
Dryer Vent Wizard of Chino Hills, Ontario & Corona
Dryer Vent Wizard of Mission Viejo and Trabuco Canyon
Specialty AC Heat
Electric Vehicle Products & Services
Access Electrical & Lighting
KD Electric Company
REVS (Refuel Electric Vehicle Solutions)
S.E. Electrical Service Inc.
Electrical & Lighting
KD Electric Company
S.E. Electrical Service Inc.
Energy Management
Armada Power
GoPowerEV
Pearlx
Synergy Companies
Yardi Systems Inc.
Environmental Consulting & Training
American Environmental Specialists, Inc.
Bio-One of Orange
Charles Taylor Enironmental
Green Home Solutions TrueEnviro
Pacific Environmental & Abatement Solutions Inc
Strategic Sanitation Services
Escrow
Genesis Bank
Estate Planning
New York Life
Kimball, Tirey & St. John LLP
Tax & Financial Group
Fencing & Gates
Buffalo Maintenance, Inc.
Financial Planning
New York Life
Tax & Financial Group
Fire Safety
Automatic Fire Sprinklers
Black Bird Fire Protection, Inc.
Bob Peters Fire Protection
Fire & Flood Restoration
BluSky Restoration Contractors, LLC
Bob Peters Fire Protection
Charles Taylor Enironmental
Green Home Solutions TrueEnviro
PRC Restoration
Fitness Equipment
Opti-Fit Fitness Solutions
Promaxima Strength & Conditioning
Flooring
KJ Carpet Wholesale
Orion DCP Inc.
Real Floors
TASORO
Urban Surfaces
Furnaces
Specialty AC Heat
Furniture/Furniture Rental
AFR Furniture Rental
CORT Furniture Rental
Garage Doors
Mesa Artificial Turf/Garage Doors
General Contractor
Alpha Structural Inc.
Angelo Termite and Construction
BELFOR Property Restoration
BluSky Restoration Contractors, LLC
Buffalo Maintenance, Inc.
Deck Diagnostics
EmpireWorks Reconstruction and Painting
FIRST ONSITE Restoration
Kustum Kunstrukshun
OC Professional Maintenance Team
PRC Restoration
S M Painting Corp.
Western State Design, Inc.
Zebra Construction Inc.
Gutters
Gale Force Property Maintenance Inc.
Handyman
Buffalo Maintenance, Inc.
OC Professional Maintenance Team
S M Painting Corp.
Heating & Air Conditioning
Aquinas HVAC
Expressions Home Gallery
Ingersoll Rand
OC Professional Maintenance Team
R&B Wholesale Distributors, Inc.
Spicer Mechanical Insurance
AssuredPartners
Crest Insurance
Deans & Homer, Renter’s Insurance
Dick Wardlow Insurance Brokers
Entrata
Farmer’s Insurance — Theresa Simes Agency
ISU — The Olson Duncan Agency
Insurance Solutions of America
Navion Insurance Associates, Inc
New York Life
NFP Property & Casualty
Prendiville Insurance Agency
Rey Insurance Services, Inc.
Tax & Financial Group
TheGuarantors
Internet Services
Apartment SEO
apartments.com
CitySide Networks, LLC
Cox Communications
Google Fiber Rent.
Inspections
Bob Peters Fire Protection
Charles Taylor Enironmental
Deck Diagnostics
EEEadvisor
One Call Restoration
Pipe Restoration Solutions, Inc
Southern Cross Property Consultants
Zebra Construction Inc.
Investments
American 1031
Carlyle
CFG Investments, Inc.
Kay Properties & Investments Company
LordCap Green
Morgan Skendarian Investment Real Estate Group
New York Life
Tax & Financial Group
Janitorial
Strategic Sanitation Services
Junk Removal & Hauling
Gale Force Property Maintenance Inc.
Junk King Orange County/Anaheim
Kitchen Renovations
Buffalo Maintenance, Inc.
California Bath Restoration
Kustum Kunstrukshun
Schluter Systems
Landscapes/Hardscapes
BrightView Landscape Services, Inc.
GQ Landscape Care, Inc.
ManageMowed
Laundry Equipment & Services
ACE Commercial Laundry Equipment, Inc.
All Valley Washer Service Inc.
Landcare Logic
National Service Company
PWS Laundry / Alliance
R&B Wholesale Distributors, Inc.
WASH Multi Family Laundry Systems
Western State Design, Inc.
Leak Detection
Roto Rooter Service Company
Lending Institutions
CBRE Multifamily SoCal – Dan Blackwell & Team
Chase Multifamily Lending
Citizens Business Bank
Genesis Bank
Sunwest Bank
Torrey Pines Bank
Lighting
KD Electric Company
Magnesite Repairs
Buffalo Maintenance, Inc.
Mailboxes
Mailboxes R Us
Maintenance, Repairs, Products
ADT Multifamily
Aquinas HVAC
BG Multifamily
Buffalo Maintenance, Inc.
Clarion Management, Inc.
Evolution Building Efficiency
Gatewise
GQ Landscape Care, Inc.
Ingersoll Rand
KD Electric Company
OC Professional Maintenance Team
Pacific Environmental & Abatement Solutions Inc
Service 1st
Specialty AC Heat
WICR Waterproofing & Decking
Marketing
Clarion Management, Inc.
Effortless Ads
Intellirent
Zumper
Mold Remediation
Alliance Environmental Group
American Environmental Specialists, Inc.
BELFOR Property Restoration
Bio-One of Orange
Charles Taylor Enironmental
FIRST ONSITE Restoration
Green Home Solutions TrueEnviro
One Call Restoration
Pacific Environmental & Abatement Solutions Inc
Roto Rooter Service Company
Multi-Family Advisory Services
DG Realty Advisors, Inc.
DTS Pacific LLC
The Mogharebi Group
Voit Real Estate Services
Odor Removal
Alliance Environmental Group
FIRST ONSITE Restoration
Strategic Sanitation Services
Outdoor Furniture & Refinishing
Bassett Outdoor Contract
Patio Guys
Paint Sales & Service
Behr Paint
Dunn-Edwards Corporation
EmpireWorks Reconstruction and Painting
Kustum Kunstrukshun
OC Professional Maintenance Team
R&B Wholesale Distributors, Inc.
S M Painting Corp.
continued from page 47
Paint Sales & Service (Cont’d)
S-Team Turn Overs
West Coast Drywall & Paint
Parking
Reliant Parking Solutions, LLC
Zebra Construction Inc.
Pest Control
Alliance Environmental Group
Angelo Termite and Construction
Lloyd Pest Control
Western Exterminator Company
Pipe Restorationl
Pipe Restoration Solutions, Inc
Roto Rooter Service Company
Plumbing, Contractors & Supplies
California Rooter & Plumbing
EZ Drain & Plumbing
Ironwood Plumbing, Inc.
Pfister
Pipe Restoration Solutions, Inc
R&B Wholesale Distributors, Inc.
Repipe Specialists, Inc
Roto Rooter Service Company
Schluter Systems
Service 1st
Total Rooter & Plumbing
Pool & Spa Service & Repair
Aquatic Facility Services Inc
Pacific Coast Commercial Pool Service
Service 1st
Power/Pressure Washing
Crown Building Services Inc.
Gale Force Property Maintenance Inc.
Private Security
Citiguard, Inc.
Defense International Corporation
FPK Security
Signal of OC/SD
Private Investigations
FPK Security
Products
TheGuarantors
Property Management
AIM Properties
Allen Properties
AllView Real Estate
API Property Management
Clarion Management, Inc.
Consensys Property Management Company
DM Smithco
Dunlap Property Group
Fairgrove Property Management
Intersolutions — Property Management Staffing Specialists
JLE Property Management
L’Abri Management, Inc.
LoCali Management Group
The Management Works
Optim Real Estate Services Company
Orange County Property Management
ProActive Realty Investments
Reynolds Realty Advisors
Roberts Management & Investments
Satellite Management Company
South Coast Real Estate & Property Management
SVN / Vanguard — Cameron Irons
Property Management Software
Anyone Home
Appfolio, Inc.
Entrata
Luminous
MRI Software
Reliant Parking Solutions, LLC
Rentler
Resident IQ
Snappt Inc.
Vesync
Yardi Systems Inc.
Property Management Staffing & Training
Approved Real Estate
BG Multifamily
NPM Staffing an InterSolutions Company
The Liberty Group
Rain Gutters
Argos Homes Systems
Monument Roofing
Real Estate/Investments
AllView Real Estate
Carlyle
CFG Investments, Inc.
CBRE Multifamily SoCal — Dan Blackwell & Team
Colliers International
DG Realty Advisors, Inc.
DM Smithco
Gorman & Associates
Investing in The OC
Kairos Investment Management Company
Kay Properties & Investments Company
MJC Realty
Morgan Skenderian Investment Real Estate Group
ProActive Realty Investments
Realtors Commercial Alliance of Orange County (RCAOC)
Shanon Ohmann Real Estate Group
SVN / Vanguard — Cameron Irons
Voit Real Estate Services
Real Estate Broker
AllView Real Estate
CBRE Multifamily SoCal — Dan Blackwell & Team
DG Realty Advisors, Inc.
KW Commercial
MJC Realty
Morgan Skenderian Investment
Real Estate Group Company
Optim Real Estate Services Company
The Mogharebi Group
Voit Real Estate Services
Reconstruction
AMS Construction
BELFOR Property Restoration
DTS Pacific LLC
EmpireWorks Reconstruction and Painting
JKJ Plus One, Inc
One Call Restoration
Orion DCP Inc.
S-Team Turn Overs
Southern Cross Property Consultants
WICR Waterproofing & Decking
Recycling
Strategic Sanitation Services
Rent Payment System
MRI Software
Resident IQ
Section 8 Management
Resident Screening
AllView Real Estate
Intellirent
MRI Software
Rentler
Resident IQ
Snappt Inc.
Yardi Systems Inc.
Resident Services
Entrata
Roofing
AMS Construction
CAMP Construction Services
Crank Waterproofing
Guardian Roofs by Sudduth Construction Inc.
Monument Roofing
Royal Roofing.com (RWS&P, Inc.)
Security Services/Patrol Services
ADT Multifamily
Brixton Protective Services Inc
California Safety Agency
Citiguard, Inc.
Defense International Corporation
FPK Security
Gatewise
Securitas Security Services USA
Signal of OC/SD
Snappt Inc.
USGI — Upland Group
Vesync
Seismic Retrofitting & Engineering
Alpha Structural Inc.
Optimum Seismic, Inc.
Service and Leasing
Snappt Inc.
TheGuarantors
Surface
AMS Construction
Sustainability/Green Energy
California Energy-Smart Homes
Green Home Solutions TrueEnviro
Optima Pearlx Telecommunications
CitySide Networks, LLC
Cox Communications Towing
Dedicated Transportation Services
Knight Towing
Towing LLC
TO’ and MO’ Towing
Clarion Management, Inc.
Trash Services
Junk King Orange County/Anaheim
Strategic Sanitation Services
Valet Living
Tree Service
David’s Tree Service, Inc.
GQ Landscape Care, Inc.
ManageMowed
Utilities & Sub Metering
Google Fiber
Livable
Multifamily Utility Company
Resident IQ
Southern California Edison-Multi Family Program
Video Commercials
Intersolutions — Property Management Staffing Specialists
NPM Staffing an InterSolutions Company
Video Surveillance
Assure by Remote Ally
Gatewise
Water Heaters
California Rooter & Plumbing
H2O Heating Pros, Inc.
R&B Wholesale Distributors, Inc.
Roto Rooter Service Company
Specialty AC Heat
Total Rooter & Plumbing
Water Heater Man, Inc.
Water Heaters Only Inc.
Waterproofing
AMS Construction
Crank Waterproofing
S M Painting Corp.
Schluter Systems
WICR Waterproofing & Decking
Water Removal
ATI
FIRST ONSITE Restoration
One Call Restoration
Website Development/Online Advertising
Apartment SEO
Windows & Doors
Crown Building Services Inc.
Gale Force Property Maintenance Inc.
Mesa Artificial Turf/Garage Doors
Moore Replacements
The Door & Window Company
A.S. Wise, Inc.
Apartment Association of Orange County’s Supplier Contact Index
(Please see AAOC’s Supplier Directory for Listings of Services)
All Supplier Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism.
Jean Sabga 15150 Transistor Lane Huntington Beach, CA 92649 (714) 891-1501 jsabga@aswise.net — www.aswise.net
Access Electrical & Lighting
25108 Marguerite Pkwy Suite A Mission Viejo, CA 92692 (949) 364-6063 accesselectricallighting@gmail.com
ACE Commercial Laundry Equipment, Inc. Multi-Housing Division 14404 Hoover Street Westminster, CA 92683 (714) 897-4342 acelaundry@gmail.com — www.acelaundry.com
Provide Sales, Service, Leasing & Parts for Coin-Op Laundry Equipment. See the Advertisers Index on Page 64 for the location of our ad.
ADT Multifamily
Joseph Knaack
100 West Indian School Road, Apt. 1012 Phoenix, AZ 85013 (714) 277-2586 josephknaack@adt.com
AFR Furniture Rental
John Spivey
3330 Garfield Avenue Commerce, CA 90040 (323) 400-7508 jspivey@rentfurniture.com — http://www.rentfurniture.com
AIM Properties
Don St. John 531 E. Chapman Avenue Orange, CA 92866 (714) 633-2344 don@aimproperties.net — www.aimproperties.net
Albrecht & Barney Law Corporation
Anson Cain–atc@albrechtbarney.com 1 Park Plaza, Suite 900 Irvine, CA 92614-5910 (949) 263-1040 mar@albrechtbarney.com
All Valley Washer Service Inc.
John Cottrell 15008 Delano St. Van Nuys, CA 91411 (800) 247-1100 john@allvalleywasher.com — www.allvalleywasher.com
Allen Properties
Frank Allen/Paul Allen/Jessica Siderius 1 Orchard Road, Suite #230 Lake Forest, CA 92630 (949) 768-6850
frank@allenproperties.net — www.allenproperties.net
Property Management Services/Investments.
Alliance Environmental Group Krystyn Roman—krystynroman@alliance-enviro.com 777 N Georgia Ave Azusa, CA 91702 (877) 858-6220 marketingteam@alliance-enviro.com
AllView Real Estate
Daniel Gutierrez 1501 Westcliff Drive, Suite 270 Newport Beach, California 92660 (949) 400-4275 info@allviewrealestate.com
ALN Data
Samantha Wallace 2611 Westgrove Drive, Suite 104 Carrollton, TX 75006 (972) 931-2553 x 218 Samantha@alndata.com — www.alndata.com
Apartment data and market research.
Alpha Structural Inc.
Franchesca Hernandez 8334 Foothill Boulevard Los Angeles, CA 91040 (323) 943-5675 franchesca@alphastructural.com
American 1031
Adam Bryan 10111 Petit Avenue North Hills, CA 91343 (310) 903-6757 adam@american1031.net
American Environmental Specialists, Inc.
Mr. James F. McClung, Jr. 15183 Springdale Street Huntington Beach, CA 92649 (714) 379-3333 admin@aeshb.com
Consultant: Mold Investigations/Recommendations, Asbestos/Lead Testing, Training. See the Advertisers Index on Page 64 for the location of our ad.
AMS Construction 1159 Iowa Ave., Ste. K Riverside, CA 92507 (833) 267-7663 info@amsroofingconstruction.com
See the Advertisers Index on Page 64 for the location of our ad.
Angelo Termite and Construction
Gregg Traum 16161 Scientific Way Irvine, CA 92618 (800) 589-8809 info@angelotermite.com
See the Advertisers Index on Page 64 for the location of our ad.
Anyone Home
Jaime Conde 25521 Commercentre Dr #100 Lake Forest, CA 92630 (949) 916-3919
lightson@anyonehome.com
Engagement and automation tools through Contact Center and CRM software.
API Property Management
Margie Tabrizi
1400 Bristol St. N, Ste. 245-A Newport Beach, CA 92660 (714) 505-5200
margie@apipropertymanagement.com
Apartment SEO
Ronn Ruiz
100 W. Broadway Ave, Suite 425 Long Beach, CA 90802 (877) 309-7363 ronn@apartmentseo.com — apartmentseo.com
Advertising firm specializing in Websites, Search & Social Media Marketing. apartments.com
Adriana Mamola 3161 Michelson Dr, #1675 Irvine, CA 92612 (951) 522-3001 amamola@costar.com
#1 nationwide provider of information and advertising services.
Apex Window Décor
Deepa Gorajia 1132 E. Katella Ave, Suite A16 Orange, CA 92867 (714) 532-2588 deepag@apexwindowdecor.com — www.apexwindowdecor.com
See the Advertisers Index on Page 64 for the location of our ad. Appfolio, Inc. 55 Castilian Dr Goleta, Ca 93117 (866) 648-1536 mindy.sorenson@appfolio.com
See the Advertisers Index on Page 64 for the location of our ad.
Approved Real Estate
Jim Forde 4010 Barranca Pkwy, Suite 100 Irvine, CA 92604 (714) 875-0979 jim@approvedrealestateacademy.com
Aquatic Facility Services Inc
Ramiro Uribe 1290 North Red Gum Street Anaheim, CA 92806 (949)478-9931 ruribe@afsinconline.com
Aquinas HVAC
Eric Barnett 7438 Trade Street San Diego, CA 92121 (610) 410-3154 eric.barnett@aquinashvac.com
Argos Homes Systems
Mr. James Van Dyke 11542 Knott St., Suite B-5 Garden Grove, CA 92641 (714) 894-9534 argosjvandyke@hughes.net
Seamless aluminum rain gutters, fabric awnings, mirrored wardrobe closets. See the Advertisers Index on Page 64 for the location of our ad. Armada Power
Robert Cooke 230 West Street Columbus, OH 43215-2655 (909) 730-6509 robert.cooke@armadapower.com
Supplier Contact Index — continued on page 52
Supplier Contact Index —
continued from page 50
Assure by Remote Ally
Eddie Conlon
4431 Corporate Center Drive, Suite 121 Los Alamitos, CA 90720 (866) 439-0318
conlon@remoteally.com
AssuredPartners
Kate Shoemaker
2913 S Pullman Street Santa Ana, CA 92705 (949) 417-4047
kate.shoemaker@assuredpartners.com
ATI
3360 La Palma Anaheim, CA 92806 (714) 412-0828
edwina.garcia@atirestoration.com
Automatic Fire Sprinklers
Chris Delany 7272 Mars Drive Huntington Beach, CA 92647 (714)841-2066 afs@afsfire.com
AWB Law, P.C.
Anthony Burton — anthony@awblawpc.com 2040 Main Street, Suite 500 Irvine, CA 92614 (949) 244-4207 admin@awblawpc.com
Baker Law Group
John Baker
7700 Irvine Center Dr., Suite 800 Irvine, CA 92618 (949) 450-0444
jbaker@bakerlawgroup.com
Bassett Outdoor Contract
Jonathan Bennett PO Box 1280 Haleyville, AL 35565 (205) 486-5102
jlbennett@bassettoutdoorcontract.com
Behr Paint
Lori Flores 1601 E. Saint Andrew Pl. Santa Ana, CA 92705-5044 (909) 248-5132 lorflores@behrpaint.com — www.behr.com
BELFOR Property Restoration
Susan Nellor 2920 East White Star Avenue Anaheim, CA 92806 (714) 514-7158
susan.nellor@us.belfor.com
BG Multifamily
Shannon Valentino 5850 Granite Parkway Plano, TX 75024 (714) 654-9498
svalentino@bgmultifamily.com
Bio-One of Orange
Cory Flores 1439 West Chapman Avenue #159 Orange, CA 92868 (949) 306-1733
Cory@Biooneorange.com — www.biooneorange.com
Black Bird Fire Protection, Inc. 10282 Trask Ave Ste D Garden Grove, CA 92843 (714) 462-6095 info@blackbirdfire.com
BluSky Restoration Contractors, LLC
Stefanie Koslosky 1183 Warner Ave Tustin, CA 92780 (657) 575-0933
Stefanie.koslosky@goblusky.com
Bob Peters Fire Protection
Laurie Vandebrake 3397 East 19th Street
Signal Hill, CA 90755 (562) 424-8486
LaurieV@bobpetersfire.com
Brennan Law Firm
Michael Brennan
67 Live Oak Avenue, Suite 105 Arcadia, CA 91006 (626) 294-0500
mike@mbrennanlaw.com
See the Advertisers Index on Page 64 for the location of our ad.
BrightView Landscape Services, Inc.
Kristina Schafer
1960 S Yale St. Santa Ana, CA 92704 (949) 438-8528
Kristina.SChafer@brightview.com
Brixton Protective Services Inc
Raymond Garcia 2323 West Lincoln Avenue, 137 Anaheim, CA 92801 (949) 619-6044 ray@brixtonprotective.com
Buffalo Maintenance, Inc.
Frank Alvarez 6861 Stanton Ave., Suite G Buena Park, CA 90621 (714) 956-8371
www.buffalomaintenance.com
See the Advertisers Index on Page 64 for the location of our ad.
California Bath Restoration
Carly Camacho
1920 E. Warner Ave., Suite 3P Santa Ana, CA 92705 (949) 263-0779
ccamacho@calbath.com
Complete kitchen and bath restoration and refinishing company.
California Rooter & Plumbing
Mr. Mark Fowler
1905 E. Deere Ave. Santa Ana, CA 92705 (949) 222-2202
Plumbing and drain cleaning services. See the Advertisers Index on Page 64 for the location of our ad.
California Safety Agency
Darrell Cowan 8932 Katella, Suite 108 Anaheim, CA 92804 (866) 996-6990
dcowan@csapatrol.com — www.csapatrol.com
CAMP Construction Services
Ronni Anthony 15139 South Post Oak Rd. Houston, TX 77053 (713) 413-2267
ranthony@campconstruction.com
Carlyle
Minh Ta 1001 Pennsylvania Avenue Northwest Washington, DC 20004 (202) 729-5180
minh.ta@carlyle.com
CBRE Multifamily SoCal – Dan Blackwell & Team
Daniel Blackwell 3501 Jamboree Road, Suite 100 Newport Beach, CA 92660 (949) 307-8319
dan.blackwell@cbre.com — www.cbre.com/invocmultifamily Orange County multifamily investment property sales and 1031 exchanges. See the Advertisers Index on Page 64 for the location of our ad.
CFG Investments, Inc.
Stephen Meyer 17220 Newhope Street Fountain Valley, CA 92708 (714) 557-1430 steve@cfginvestments.com — www.cfginvestments.com
Charles Taylor Enironmental
Kellie Vazquez 1011 Birchcrest Ave Brea, CA 92821 (657)286-9575 kellie.vazquez@charlestaylor.com
Chase Multifamily Lending
3 Park Plaza, Suite 1000 Irvine, CA 92614 (866) 937-7199 www.chase.com/mfl Citiguard, Inc.
Michael Steel 22736 Vanowen Street, #300 West Hills, CA 91307 (747) 251-1182 Michael@Citiguardinc.com
Citizens Business Bank
Michael Duran 2650 E Imperial Hwy Brea, CA 92821 (714) 996-8150 mduran@cbbank.com — http://www.cbbank.com
CitySide Networks, LLC
Mike Gourzis
100 Spectrum Center Drive, Suite 500 Irvine, CA 92618 (833) 318-4646 mike.gourzis@citysidefiber.com
Clarion Management, Inc. 101 Pacifica, #260 Irvine, CA 92618 (949)383-4762
bmoody@clarionmgmt.com
Colliers International Pat Swanson 3 Park Plaza, Ste 1200 Irvine, CA 92614 (949) 724-5564 pat.swanson@colliers.com
Consensys Property Management Company
Laurel Dial 1380 S. Anaheim Blvd Anaheim, CA 92805 (714) 772-4400
laureld@consensyspm.com — www.consensyspm.com
CORT Furniture Rental
Karie Talke 2540 Main Street Suite A Irvine, CA 92614 (949) 852-0711
karie.talke@cort.com
Cox Communications
Alicia Gray 27121 Towne Centre Dr, Suite 125 Foothill Ranch, CA 92610 (949) 563-8163
alicia.gray@cox.com
Crank Waterproofing
Rocky Glover 134 Commercial Way Costa Mesa, CA 92627 (949) 374-2628 info@crankdeckandroof.com
Supplier Contact Index — continued on page
Crest Insurance
Cameron Stewart
3636 Nobel Drive, Suite 400 San Diego, CA 92120 (858) 547-1128
cstewart@crestins.com http://www.crestins.com
Crown Building Services Inc.
Jason Maslach
548 Malloy Ct. Corona, CA 92878 (714) 694-1007 jason@crownservicesinc.com – www.crownservicesinc.com
David’s Tree Service, Inc.
Jay Olavarria 19051 Gothard Street Huntington Beach, CA 92648 (714) 842-6345
Jay@davidstreeservice.com—info@davidstreeservice.com
Deans & Homer, Renter’s Insurance
Debbie Halverson 110 E. Wilson Ave., Suite 102 Fullerton, CA 92832 (800) 345-2054
debbieh@deanshomer.com — www.InsureYourStuff.com
Deck Diagnostics
Ronald White
17341 Irvine Boulevard, Suite 200 Tustin, CA 92780 (714)502-9029 hdc.canfixit@gmail.com
Deck Inspectors Inc.
David Mazor 2029 Verdugo Rd. #156 Montrose, CA 91020-1626 (888) 224-0489
Deck-Inspector@deckinspectors.com
Dedicated Transportation Services
Richard Rodrigues
13700 Harbor Blvd., Suite B Garden Grove, CA 92843 (714) 371-3034
richthetowguy@yahoo.com www.dedicatedtransportationservices.com
Defense International Corporation
Chaz McKinney
130 South Prospect Avenue Tustin, CA 92780 (714) 646-1945 defenseintco@gmail.com
DG Realty Advisors, Inc.
Tim Gorman — tim@dgrealtyadvisors.com 272 South Poplar Avenue, Unit 101 Brea, CA 92821-5587 (714) 932-9673 info@dgrealtyadvisors.com
Dick Wardlow Insurance Brokers
Matt Wardlow 233 High Street Moorpark, CA 93021 (805) 553-0505 x 320 mattw@wardlowinsurance.com — www.wardlowinsurance.com
Insurance brokers specializing in apartments and commercial property.
Discount Appliance Guys
Frank Morales
2041 Rosecrans Avenue, Suite 363 El Segundo, CA 90245 (310) 955-7408
frank@discountapplianceguys.com
DM Smithco
Duane Van Handel
1940 W. Orangewood Ave., Suite 201 Orange, CA 92868 (714) 456-9147 v456-9983
dvh@dmsmithco.com
Dryer Vent Wizard of Chino Hills, Ontario & Corona
Chalae Walker 14525 Verona Place Eastvale, CA 92880 (213) 800-6365 cwalker@dryerventwizard.com
Dryer Vent Wizard of Mission Viejo and Trabuco Canyon
Ronald West 29005 Consuelo Pl Mission Viejo, CA 92692 (949) 966-0303 rwest@dryerventwizard.com
DTS Pacific LLC
Jim Diaz
539 South Indiana Street Anaheim, CA 92805 (877) 387-7229 jimdiaz@dtspacific.com
Dunlap Property Group
Paul Dunlap
801 E. Chapman Avenue Fullerton, CA 92831 (714) 879-0111 pdunlap@dpgre.com — www.dpgre.com
Dunn-Edwards Corporation
Jessica Seitz 1575 North Placentia Avenue Placentia, CA 92870-2333 (562) 760-9969
Jessica.Seitz@dunnedwards.com
Duringer Law Group, PLC
Mr. Stephen C. Duringer, Esq.
181 S. Old Springs Road, 2nd Floor Anaheim Hills, CA 92809 (714) 279-1100, (800) 829-6994 toll free
Specializes in landlord/tenant law, debt collection, eviction.
EEEadvisor
Omidreza Ghanadiof 6500 Yucca Street 416 Los Angeles, CA 90028-4972 (805) 334-0037 info@eeeadvisor.com
Effortless Ads
Madeline Nash
209 Cornwall Street Northwest Leesburg, VA 20176 (214) 952-9862
madeline@effortlessads.com
Electric Medics
Mike Parks
28052 Camino Capistrano, 105 Mission Viejo, CA 92677 (949) 462-9200 electricmedics@gmail.com
EmpireWorks Reconstruction and Painting
Chet Oshiro
1682 Langley Ave. Irvine, CA 92614 (888) 278-8200
coshiro@empireworks.com — www.empireworks.com
Entrata
Kristin Teale
4205 Chapel Ridge Road Lehi, UT 84043 (801) 735-6988 kteale@entrata.com
Expressions Home Gallery
Sherri Galusha 17138 Von Karman Ave Irvine, CA 92614 (949) 271-2085
srgalusha@morsco.com
Major appliances for apartments.
EZ Drain & Plumbing
Stacie Fluhrer
6709 Washington Ave, #944 Whittier, CA 90601 (714) 640-0699
ezdrainandplumbing@gmail.com
See the Advertisers Index on Page 64 for the location of our ad.
Fairgrove Property Management
Marco Vartanian — mvartanian@fairgrovepm.com 2355 Main Street, Suite 120 Irvine, CA 92614 (714) 541-0288 info@fairgrovepm.com — https://fairgrovepm.com/
Farmer’s Insurance — Theresa Simes Agency
Terri Simes 17155 Newhope Street #F Fountain Valley, CA 92708 (714) 966-3000 tsimes@farmersagent.com — www.farmersagent.com/tsimes Insurance for apartments, business, auto, home, life, etc.
See the Advertisers Index on Page 64 for the location of our ad.
FIRST ONSITE Restoration
Amit Gandhi 1275 North Grove Street Anaheim, CA 92806 (619) 537-9499 amit.gandhi@firstonsite.com — https://firstonsite.com/
Fisher & Phillips
2050 Main Street, Suite 100 Irvine, CA 92614 (949) 851-2424 cbaran@laborlawyers.com
FPK Security
Steve Flamm P.O. Box 55597 Valencia, CA 91355 (800) 459-4068 stevef@fpksecurity.com — www.fpksecurity.com
Gale Force Property Maintenance Inc.
Marisa Thompson 31915 Rancho California Rd, Ste. 200-401 Temecula, CA 92596 (951) 225-5019 marisa@galeforcepm.com
Gatewise
Joseph Knaack 2900 Weslayan Street Houston, AZ 85013 (714) 277-2586 joseph@gatewise.com
Genesis Bank
Lauren DiBiase 4675 MacArthur Ct Suite 1600 Newport Beach, CA 92660 (949) 273-1226 ldibiase@mygenesisbank.com
Gogo Cabinets
Warren Chong 1726 Tyler Avenue South El Monte, CA 91733-3430 (626)328-6071 w.chong@gogocabinet.com
Google Fiber
Carol Luong 19510 Jamboree Road Google Building FAIR Irvine, CA 92612 (949) 800-1346 luongcarol@google.com
GoPowerEV
Rachel Corn 9211 Harlow Avenue Los Angeles, CA 90034 (781) 264-3696 rachel.corn@gmail.com
With the new Livable Pro, Housing Providers of any size can bill back Residents for master-billed utilities and amenities.
WATER/SEWER PEST CONTROL
LANDSCAPING TRASH
The FIRST DIY solution to recover masterbilled utilities, Livable’s new Pro platform lets Housing Providers and Property Managers divide utility bills using occupancy, square footage or by unit. Don’t worry - we still offer Billing Automation for larger management companies!
Billing transparency
Manager & Resident portals
Free setup
No unit minimums HIGHLIGHTS:
— continued from page 54
Gorman & Associates
Sonya Loera PO Box 325 Brea, CA 92822 (714) 255-9998
info@wrgorman.com
See the Advertisers Index on Page 64 for the location of our ad.
GQ Landscape Care, Inc.
Mario Quiroz
4195 Chino Hills Parkway, Suite 202 Chino Hills, CA 91709 (909) 906-6009
mariomquiroz@gqlandscapecare.com
Green Home Solutions TrueEnviro
James Armendariz
20984 Bake Pkwy, Ste 100 Lake Forest, CA 92630 (909) 238-4169
socal@trueenviro.com
Guardian Roofs by Sudduth Construction Inc.
Helen Tredo
1010 N. Batavia St., Suite F Orange, CA 92867 (714) 633-3619
guardianroofsbookkeeping@gmail.com — www.guardianroofs.com
Roofing systems for residential and commercial property for over 30 years.
See the Advertisers Index on Page 64 for the location of our ad.
H2O Heating Pros, Inc.
Tim Caufield — timcaufield@h2oheatingpros.com P.O. Box 91 Menifee, CA 92586 (951) 405-0015 email@h2oheatingpros.com — www.h2oheatingpros.com
HMWC, CPAs & Business Advisors
David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000 david@hmwccpa.com
HMWC, CPAs & Business Advisors
David Eisenman
17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000 david@hmwccpa.com
Ingersoll Rand
Jesse Estrada
11927 Ottawa Pl. #90 Chino, CA 91710 (909) 306-9390 jesse.estrada@irco.com
Insurance Solutions of America
Coleen Badawi 7365 Carnelian Street STE 201 Rancho Cucamonga, CA 91730 (909) 942-9946 coleen@isaagent.us
Intellirent
Cassandra Joachim 632 Commercial Street, 5th Floor San Francisco, CA 94111 (415) 849-4400 info@myintellirent.com
Intersolutions — Property Management Staffing Specialists
Laura Aliberti 17762 Manchester Avenue Irvine, CA 92614-6649 (858) 367-5998 laliberti@intersolutions.com - www.intersolutions.com
& Plumbing
Investing in The OC
Mercedes Shaffer
1200 Newport Center Drive
Newport Beach, CA 92660 (714) 330-9999
InvestingInTheOC@gmail.com — http://investingintheoc.com
Ironwood Plumbing, Inc.
Carl Ludwig
101 S. Kraemer Blvd., Suite 100 Placentia, CA 92870 (877) 484-7575
carl@ironwoodplumbing.com — www.ironwoodplumbing.com
ISU — The Olson Duncan Agency
Jim Kinmartin
25550 Hawthorne Blvd #203 Torrance, CA 90505 (310) 373-6441 jim@olsonduncan.com — www.olsonduncan.com
Independent insurance brokerage representing commercial building owners and operators.
JKJ Plus One, Inc
Cassandra Torres 444 Old Newport Boulevard, Ste C Newport Beach, CA 92663 (949)259-3092 cassandra@casstorres.com
JLE Property Management
Denise Arredondo
700 West 1st Street, Suite 12 Tustin, CA 92780 (714) 778-0480 www.jle1.com — denise@jle1.com
See the Advertisers Index on Page 64 for the location of our ad. Junk King Orange County/Anaheim
Lee Turrini 9272 Jeronimo Rd, Suite 108 Irvine, CA 92618 (949)677-1132 Leeturrini@junk-king.com
Kairos Investment Management Company
Jon Needell
30242 Esperanza Rancho Santa Margarita, CA 92688 (949) 709-8888
jneedell@kimc.com — www.kimc.com
Kay Properties & Investments Company
Patricia Aballe 21515 Hawthorne Blvd, 360 Torrance, CA 90503 (855) 899-4597
info@kpi1031.com
See the Advertisers Index on Page 64 for the location of our ad.
KD Electric Company
Derrick Laughlin 17071 E. Imperial Hwy., Suite A6 Yorba Linda, CA 92886 (714) 223-2700
derrick@kdelectric.com — www.kdelectric.com
Electrical wiring & installation for remodels, tenant improvements, new constructions & additions.
Kimball, Tirey & St. John LLP
Michael Chen 2040 Main St., Suite 500 Irvine, CA 92614 (949) 476-5585
Michael.Chen@kts-law.com
KJ Carpet Wholesale
Chris Yi PO Box 369 Walnut, CA 91788 (909) 455-0180
AR@kj-carpet.com
Knight Towing
Frank Mora
1001 North Logan Street Santa Ana, CA 92701 (714) 686-5975
sales@knightstotherescue.com
Kustum Kunstrukshun
Jonathan Muller
7611 Volga Drive, 1 Huntington Beach, CA 92647 (562)370-6080
josh@kustumk.com—https://kustumk.com/ KW Commercial
Randy Combs 4010 Barranca Parkway, Ste 100 Irvine, CA 92604 (714) 658-3263 randycombs@kw.com
See the Advertisers Index on Page 64 for the location of our ad. L’Abri Management, Inc. 8141 E. Second Street, Suite 300 Downey, CA 90241 (714) 826-9972 www.labri-inc.com
Full service property management provider for 16+ units. LA Hydro-Jet & Rooter Service, Inc.
Dan Baldwin 10639 Wixom St Sun Valley, CA 91352 (800) 750-4426
dbaldwin@lahydrojet.com
Landcare Logic
Jalin Gerber 1448 N. Glassell Orange, CA 92867 (951) 316-8002
jalin@landcarelogic.com — www.landcarelogic.com
LaundryUp
Howard Lee
1070 N. State College Blvd. Anaheim, CA 92806 (714) 533-7835 hmlee_vp@yahoo.com — www.laundryup.com
Livable
Daniel Sharabi PO Box 475852 San Francisco, CA 94147 (877) 789-6027 comesave@livable.com — www.livable.com
See the Advertisers Index on Page 64 for the location of our ad.
Lloyd Pest Control
David Hinrichs 1331 Morena Blvd, #300 San Diego, CA 92110 (619) 843-6369
david.hinrichs@lloydpest.com
LoCali Management Group
Nathan Poth
6789 Quail Hill Pkwy, Ste 625 Irvine, CA 92603 (714) 747-9074
Nathan@livinglocali.com — www.livinglocali.com
Boutique style property management.
LordCap Green
Jessica Collins 14 Wall Street, Ste 1720 New York, NY 10005 (212) 400-7142 team@lordcapgreen.com — https://www.lordcapgreen.com
Supplier Contact Index — continued on page 58
Supplier Contact Index — continued from page 57
Luminous
Joel Duchesne
2911 1/2 Hewitt Ave., Suite 8 Everett, WA 98201 (866) 387-7275
help@luminousresidential.com
Mailboxes R Us
Tony McDaniel
1980 N Glassell Street Orange, CA 92865 (714) 779-7779
tony@hillcrestconstruction.com
ManageMowed
Chris Michael
12672 Limonite Ave, Suite 3E #154 Eastvale, CA 92880 (714) 592-0019
Chris.M@ManageMowed.com
Rancho-Ontario@managemowed.com https://www.managemowed.com/locations/rancho-cucamonga Monument Roofing
Aaron Martin
625 W. Katella Ave. #29 Orange, CA 92867 (714) 538-3330 customerservice@mccarthyroofing.com
See the Advertisers Index on Page 76 for the location of our ad.
Mesa Garage Doors
Meridith Denos
4915 E Hunter Ave Anaheim, CA 92807 (808) 807-7566 mdenos@mesagaragedoors.com — www.mesagaragedoors.com
MJC Realty
Joel Carlson
3 Upper Newport Plaza Drive, First Floor Newport Beach, CA 92658 (714) 271-7322 joel@joelcarlson.com
Molly Maid of Irvine, Saddleback and Temecula Valley
Scott Sims 20984 Bake Parkway #102 Lake Forest, CA 92630 (949) 367-8000 x 2 scott.sims@mollymaid.com www.mollymaid.com/irvine-saddleback-valley/ Moore Replacements
Mike Moore 1525 W MacArthur Blvd, Unit 16 Costa Mesa, CA 92626 (714) 963-0505 mike@moorereplacements.com
Morgan Skendarian Investment Real Estate Group
4590 Mac Arthur Blvd., Suite 260
Newport Beach, CA 92660 (949) 251.8800
md@morganskenderian.com
MRI Software
Mary Greene
28925 Fountain Parkway Solon, OH 44139-4356 (714) 403-3622
mary.greene@mrisoftware.com — http://www.checkpointid.com
Multifamily Utility Company
Denise Deverelle—ddeverelle@multifamilyutility.com PO Box 86531
San Diego, CA 92138 (800) 266-0968
sales@multifamilyutility.com
Team Services
Teresa Manzano Mendoza 17321 Irvine Blvd, #205 Tustin, CA 92780 (714) 213-8841 teresa@multiteam.net — www.multiteamservices.com
National Credit Systems
Gordon Marshall 1775 The Exchange SE Suite 300 Marietta, GA 30339 (800) 515-6858 gmarshall@nationalcreditsystems.com
National Service Company
Anel Burgin 845 N Commerce St Orange, CA 92867 (714) 633-1811 ab_national@yahoo.com — www.apartmentlaundry.com
See the Advertisers Index on Page 64 for the location of our ad.
Navion Insurance Associates, Inc
Shawntae Stewart 23001 La Palma Avenue, Ste 120 Yorba Linda, CA 92887 (714) 202-4711
sstewart@navionins.com — www.navionins.com
Newmeyer & Dillion, LLP
Rondi Walsh
895 Dove Street, 5th Floor
Newport Beach, CA 92660 (949) 854-7000
rondi.walsh@ndlf.com
New York Life
Kimberly Lucas 3711 Calle Casino
San Clemente, CA 92673 (949) 244-5459
kalucas@ft.newyorklife.com
NFP Property & Casualty
Eric R. Marrs, CIC, CRM, Vice President 1551 Tustin Avenue, Suite 500 Santa Ana, CA 92705 (714) 617-2446
eric.r.marrs@nfp.com — www.nfp.com Commercial, Personal & Health Insurance.
NPM Staffing an InterSolutions Company
Laura Aliberti
2400 East Katella Ave., Suite 800 Anaheim, CA 92806 (949) 307-1595
laliberti@npmstaffing.com — www.npmstaffing.com
OC Professional Maintenance Team
Jennifer Barragan 1180 W. Ball Rd. #9134 Anaheim, CA 92812 (714) 583-8633 info@ocproteam.com
See the Advertisers Index on Page 64 for the location of our ad.
Oliver Mahon Asphalt
Michelle Hogge 182 Wells Place Costa Mesa, CA 92627 (949) 548-6398 admin@olivermahon.com
OMNIA Partners, Multifamily Housing
Peter Braun 1941 South Grant Street Denver, Colorado 80210 (303)910-7636 peter.braun@omniapartners.com omniapartners.com/multifamilyhousing
One Call Restoration
Anthony Nocera 1240 S Wright Street Santa Ana, CA 92705 (562) 824-1234 tony@onecallsm.com
Opti-Fit Fitness Solutions
Eric Konz PO Box 6716 Folsom, CA 95763 (888) 601-4350 ekonz@opti-fit.com — www.opti-fit.com
Optimum Seismic, Inc.
Ali Sahabi 5508 S. Santa Fe Ave. Vernon, CA 90058 (323) 605-0000 asahabi@optimumseismic.com — www.optimumseismic.com
See the Advertisers Index on Page 64 for the location of our ad.
Orange County Property Management
Eric Reichert 16742 Gothard Street, Suite 117 Huntington Beach, CA 92647 (714) 840-1700 eric@ocmgmt.com — orangecountypropertymanagement.com
Orion DCP Inc.
Yathrib Heredia 117 North Bewley Street Santa Ana, CA 92703 (949) 306-3995 Yheredia@Oriondcp.com
Pacific Coast Commercial Pool Service
Roger Klump 5282 Acacia Ave Garden Grove, CA 92845 (714) 351-1881 rdklump@gmail.com
Pacific Environmental & Abatement Solutions Inc
Kristine Ramos kristine@peasolutions.com
P.O. Box 459 Surfside, CA 90743 (714)379-5029 info@peasolutions.com
Patio Guys
Joanna Solis 2907 Oak St Santa Ana, CA 92707 (800) 310-4897 commercial@patioguys.com
Pearlx
Phillip Forrester 1612 Cambridge Circle Charlottesville, VA 22903 (323) 863-8403 pf@pearlxinfra.com
Pfister
Jonna Slaybaugh 1935 Poncha Court Larkspur, CO 80118 (720)381-9307 Jonna.slaybaugh@spectrumbrands.com
Supplier Contact Index — continued on page
Supplier Contact Index —
continued from page 58
Pipe Restoration Solutions, Inc
Chris Diaz
chris@prspipe.com
15510 Rockfield Blvd, Suite C100 Irvine, CA 92618 (800) 652-7604
info@prspipe.com
https://www.piperestorationsolutions.com/
PK Security, Inc.
Steve Flamm
P.O. Box 55597
Valencia, CA 91355 (800) 459-4068
stevef@fpksecurity.com
PRC Restoration
Freddy Rodriguez
23839 Banning Blvd Carson, CA 90745 (562) 490-6900
info@prcrestoration.com — www.prcrestoration.com
Precision Concrete Cutting
Aaron Anderson
650 S Grand Ave #108
Santa Ana, CA 92705 (760) 448-0979
aaron@pcctriphazardremoval.com — www.safesidewalks.com
Prendiville Insurance Agency
Angela Weiss
24661 Del Prado, Suite 3
Dana Point, CA 92629-2805 (949) 487-9696
angela@prendivilleagency.com
ProActive Realty Investments
Rita Aguila
1913 E. 17th Street, Suite 217 Santa Ana, CA 92705 (714) 541-3138
rita@proactiveri.com — www.proactiveri.com
Property Management Multifamily & Single Homes, Real Estate Sales.
Professional Towing LLC
Alberto Castellanos
593 North Batavia Street Orange, CA 92868-1218 (714) 616-0290 dispatch@albertostowing.com
Promaxima Strength & Conditioning
Lesley Ward 5310 Ashbrook Drive Houston, TX 77081 (979) 946-6889 lward@promaxima.com — www.promaxima.com
PWS Laundry / Alliance
John Endahl 12020 Garfield Ave South Gate, CA 90280 (323) 721-8832
jendahl@pswlaundry.com — www.pwslaundrywest.com
PyroComm Systems, Inc.
Jake Tirabassi 15215 Alton Parkway, #200 Irvine, CA 92618 (949) 386-0798
jaket@itredrock.com
R&B Wholesale Distributors, Inc.
David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400
drhodes@rbdist.com — www.rbdist.com
See the Advertisers Index on Page 64 for the location of our ad.
Real Floors
Delia Chamberlain—delia.chamberlain@realfloors.com
560 Webb Industrial Dr Marietta, GA 30062 (810)444-1550 jessica.mcconnell@realfloors.com
Reliant Parking Solutions, LLC
Kevin Wexler PO Box 13004 Carlsbad, CA 92013 (760) 494-0938 info@reliantparking.com
Rentler
Barton Strawn
200 Civic Center Drive, Suite 150 Sandy, UT 84070 (888) 222-1009 www.rentler.com/partner/aaoc — membership@rentler.com
Rent.
Laura Lemansky
950 East Paces Ferry Road NE, Suite 2600 Atlanta, GA 30326 (949) 943-5177
llemansky@rent.com - www.rent.com
Repipe Specialists, Inc
Daniel Johnston
245 East Olive Ave, 5th Floor Burbank, CA 91502 (703) 801-8269 daniel.johnston@repipespecialists.com
Resident IQ
Angela Mackey — angela.mackey@residentiq.com
2035 Lakeside Centre Way Suite 250 Knoxville, TN 379220 (949) 698-3662
sales@residentiq.com
REVS (Refuel Electric Vehicle Solutions)
David Aaronson 3753 Nottingham St Houston, TX 77005 (713) 927-1693
daaronson@refuelevs.com — www.refuelevs.com
Rey Insurance Services, Inc.
Mike Rey
27130 Paseo Espada B523
San Juan Capistrano, CA (949) 487-9661 mike@reyinsuranceservices.com — www.reyinsuranceservices.com
Reynolds Realty Advisors
Elizabeth Reynolds
3900 E Miraloma Ave, Suite H Anaheim CA, 92806 (866) 613-7772
Elizabeth@ReynoldsRealtyAdvisors.com www.ReynoldsRealtyAdvisors.com
Roberts Management & Investments
Ray Roberts
3532 Katella Ave, Suite 111 Los Alamitos, CA 90720 (562) 430-3588
See the Advertisers Index on Page 64 for the location of our ad.
Roto Rooter Service Company
Jacob Coe 1501 Railroad Street Corona, CA 92878 (714) 666-1665 jacob.coe@rrsc.com
Royal Roofing.com (RWS&P, Inc.)
Steve Pinkus
6831 Suva St. Los Angeles, CA 90201 (562) 928-1200 steve@royalroofing.com — www.royalroofing.com
Specializing in flat/low slope roofs, comp. & wood shingle and tile roofs. Solar panel installation. See the Advertisers Index on Page 64 for the location of our ad.
S-Team Turn Overs
Carlos Mercado
2030 East 4th Street
Santa Ana, CA 92705 (310) 986-1522 cmercado@steamoc.com
S.E. Electrical Service Inc.
Sam Edalati
6282 Abraham Avenue Westminster, CA 92683 (714) 448-6252 seelectricoc@verizon.net
Satellite Management Company
Paul Conzelman
1010 E Chestnut Ave Santa Ana, CA 92701 714) 558-2411 ext 124 pconzelman@satellitemanagement.com
Schluter Systems
Mary Yocum 15 Nantucket Lane Aliso Viejo, CA 92656 (714) 329-0355 myocum@schluter.com
Securitas Security Services USA
Jacob King 27275 Miraflores Mission Viejo, CA 92692 (619) 559-3020 jacob.king@securitasinc.com
Service 1st
Sergio Sanchos 2510 N. Grand Santa Ana, CA 92705 (714)573-2251 ssancho@service-1st.com — http://www.service-1st.com
Shanon Ohmann Real Estate Group
Shanon Ohmann 28361 Lakewood Drive
Laguna Niguel, CA 92677 (949) 309-1244 Shanonohmann@gmail.com
Signal of OC/SD
Gilbert Holguin 2140 West Chapman Avenue Suite #250 Orange, CA 92868 (714) 715-2157 gholguin@teamsignal.com — https://www.teamsignal.com/
S M Painting Corp.
Salvador Munguia 417 S. Associated Rd. #212 Brea, CA 92821 smpaintscheduling@gmail.com
Snappt Inc.
Daniel Cooper 6100 Wilshire Boulevard Los Angeles, CA 90048 (714) 812-2340 dcooper@snappt.com — www.snappt.com
South Coast Real Estate & Property Management 1927 Harbor Blvd., #370 Costa Mesa, CA 92627 (800) 541-1962 paul@southcoastrealestatebroker.com
Southern California Edison-Multi Family Program
Mary Finn Parker 1515 Walnut Grove Ave Rosemead, CA 91770 (714) 307-5274 mary.finn@sce.com — www.sce.com
Southern Cross Property Consultants
Becky Millat 4055 Hancock St., Suite 100 San Diego, CA 92110 (619) 385-3757 becky@southerncrosspc.com
Specialty AC Heat
Wendell Grant
4650 Arrow Highway Ste C6 Montclair, CA 91763 (909) 982-7999 alexd.specialty@gmail.com
Spicer Mechanical
Chad Hegreberg
1210 N. Jefferson #K, Anaheim, CA 92807 (714) 279-9100
chadh@spicermechanical.com — www.spicermechanical.com
Strategic Sanitation Services
Eric Lenning
25801 Obrero Drive #11 Mission Viejo, CA 92691 (877) 271-7909 ericl@wasteoptimize.com
Sunwest Bank
Lesley Wright 2050 Main Street Irvine, CA 92614 (714)730-4437 lwright@sunwestbank.com
SVN / Vanguard — Cameron Irons
Cameron Irons 120 W. 5th Street #210 Santa Ana, CA 92701 (714) 446-0600 cirons@svn.com — www.svnvanguard.com
See the Advertisers Index on Page 64 for the location of our ad.
Synergy Companies
Douglas Price
90 Business Park Drive Perris, CA 92571 (951)443-6151
Doug.Price@synergycompanies.com
TAG / AMS, Inc.
Rick Denver 10572 Chestnut Street Los Alamitos, CA 90720 (562) 280-0177 rickdenver@tagams.com
TASORO
Annie Bing 14107 Brighton Ave Gardena, CA 90249 (714) 925-0598 ab@tasoroproducts.com — https://tasoroproducts.com/ Tax & Financial Group
Justin Hess
4001 MacArthur Blvd. 3rd Floor Newport Beach, CA 92660 (949) 223-8434 justin.hess@tfgroup.com
The Door & Window Company Elsa Pizana 1529 W. Alton Avenue Santa Ana, CA 92704 (714) 754-4085 elsa@thedoorandwindow.com
TheGuarantors
Alexandra Nazaire
1 World Trade Center New York, NY 10007 (212) 266-0020 associations@theguarantors.com — success@theguarantors.com
The Liberty Group
Carrie Floyd 11801 Pierce Street, Suite 200 Riverside, CA 92505 (951) 744-0057 carrief@thelibertygroup.com — www.thelibertygroup.com
The Management Works
Chip Robinson
1303 Avocado Ave #260
Newport Beach, CA 92660 (949) 644-2063 www.mgtworks.com
We provide apartment property management in Southern California.
The Mogharebi Group
Brett Bayless 28 Crestview Drive Rancho Santa Margarita, CA 92688 (949) 887-2465
Brett.bayless@mogharebi.com
Titanium Restoration Services Company
Victor Martinez P.O. Box 4584 Anaheim, CA 92801 (714) 290-5875
titaniumrestoration@gmail.com
TO’ and MO’ Towing
Robert Heer
518 N. Poinsettia Ave. Santa Ana, CA 92701 (714) 543-0879
rchjr@pacbell.net
Towing company with 4 locations in Orange County.
Torrey Pines Bank
Patrick Davern
600 Anton Boulevard Costa Mesa, California 92626 (213) 362-5288
pdavern@torreypinesbank.com
Total Rooter & Plumbing
Steve Whittiker
2408 West Avenue Fullerton, CA 92833-3138 (714) 715-3315
totalbfrp@gmail.com
See the Advertisers Index on Page 64 for the location of our ad.
Urban Surfaces
Brandon Cutler 2380 Railroad Street, Building 101 Corona, CA 92878 (951) 223-4645
brandon.c@urbansurfaces.com — www.urbansurfaces.com
USGI — Upland Group
William Estela
2390 E. Orangewood Avenue #520 Anaheim, CA 92806 (855) 787-5263 westela@usg.org — www.usg.org
Valet Living
Briana Sellers
100 South Ashley Drive, Suite 700 Tampa, FL 33602 (813) 248-1327
briana.sellers@valetliving.com — www.valetliving.com
Vesync
Chao Wang
1065 N. Pacificenter Dr, Suite 410 Anaheim, CA 92806 (714) 479-2050
danica.chin@vesync.com
Voit Real Estate Services
Joe Leon
2020 Main Street, Suite 100 Irvine, CA 92614 (949) 939-9898 jleon@voitco.com
WASH Multi Family Laundry Systems
Tracy McMahon
100 N. Sepulveda Blvd., 12th Floor El Segundo, CA 90245 (800) 421-6897 Ext: 1625
Coin-operated laundry equipment. See the Advertisers Index on Page 64 for the location of our ad.
Water Heater Man, Inc.
Jim Green
570 W. Freedom Ave. Orange, CA 92865 (714) 282-7098 tommyg@waterheatermaninc.com
Water Heater/boiler service and installation.
Water Heaters Only Inc.
Yana Carpenter
970 E. Main Street #200 Grass Valley, CA 95945 (800)833-4570 laoffice@waterheatersonly.com — www.waterheatersonly.com
Wesierski & Zurek LLP, Lawyers
Thomas B Cummings Esq. 1 Corporate Park Dr, Fl 2 Irvine, CA 92606 (949) 975-1000 tcummings@wzllp.com — www.wzllp.com Defense of Landlord/Tenant, Premises Liability and Employment Matters.
West Coast Drywall & Paint
Aaron Fernandez 1610 W. Linden Avenue Riverside, CA 92507 (951) 778-3592 aaron.fernandez@wcdp.com
Western State Design, Inc.
Sheri Tam 2331 Tripaldi Way Hayward, CA 94545-5022 (510) 931-7099 stam@westernstatedesign.com
WICR Waterproofing & Decking
901 E. Taquitz Canyon Way, Suite A105 Palm Springs, CA 92262 (888) 388-9427 sean@wicr.net
Yardi Systems Inc.
Brigitta Eggelston 430 S Fairview Ave Santa Barbara, CA 93117 (805) 699-2040 x1424 brigitta.eggleston@yardi.com
Ygrene Energy Fund
Emily Ramey 2100 South McDowell Blvd. Petaluma, CA 94954 (415) 261-7578 emily.ramey@ygrene.com
Zebra Construction Inc.
Michelle Durey - michelle@zebraconstruct.com 2523 S Robertson Blvd Los Angeles, CA 90034 (310) 890-3989 info@zebraconstruct.com
Zillow Rentals
Paige Gamboa 1301 2nd Ave, Floor 31 Seattle, WA 98101 (206) 757-4830 rentalsevents@zillowgroup.com — http://www.zillow.com
Zumper
49 Geary St. San Francisco, CA 94108 714) 262-4213 darcy@zumper.com
C & C Paving Company, Inc. 12
Block
Buffalo Maintenance, Inc. 19, 61 Rash Yambo Decking & Stairs 46
DOORS, WINDOWS
OC Professional Maintenance Team 57
California Rooter & Plumbing 51 Master Plumber 14
COVERINGS
Communicating just got easier
Coin-Operated WASHERS/DRYERS
