4 minute read
Inspira Health
Inspira Health System
MULLICA HILL, NJ
Array was selected as part of an integrated team to provide planning and design services for the replacement of Inspira Health’s Woodbury hospital. After selection, Inspira asked Array to lead a rapid assessment phase integrating their strategic plan, financial projections, and operational goals along with site and cost analysis to determine if the replacement hospital should remain on the existing site or move to a new site in the service area. Array used Lean Facilitation to assist the Inspira team and through that process delivered a recommendation for Board approval in less than eight weeks.
After determining a new site would best serve the health system’s goals, Array and the integrated team began our Process-led Lean Design approach to program and plan the new facility. Six visioning sessions were held with staff and community members over three days. Cross functional work sessions were then held with each team to map the current state flows of every department. Armed with a detailed assessment, we worked with the teams to develop the ideal future state and work flows for the new facility.
The facility features a split flow emergency department that includes an integrated pediatrics sub-unit. This sub-unit features ED care, observation and inpatient beds for pediatric patients allowing Inspira to care for this low volume population in both an operationally and financially sustainable manner. The surgical and procedural areas have been combined into a universal interventional platform to promote flexibility and efficiency. All patient care units are designed with staff effectiveness and safety in mind. Supplies are located at the bedside in an adaptable model by acuity and patient type. Family and patient comfort is incorporated through large windows, distributed pockets of waiting and respite, a single point of check-in an registration for all visits and visitors, outdoor dining and garden areas, as well as a technology hub in the lobby to assist patients and families with personal health technology devices and integration.
Inspira Health System
MULLICA HILL, NJ
Within the Hospital’s Surgery Department, separate surgery, endoscopy and catheterization lab suites include siloed perioperative and recovery ares as well as support spaces. Additionally, the Sterile Processing Department was located on a separate floor and supported the surgical suites as well as departments such as LDR and c-section. During the current state, process and experience mapping sessions, it became clear the siloed departments led to inefficiencies and required duplicate support spaces, additional pre-op,
recovery and PACU stations as well as staff.
The replacement hospital’s Interventional Platform was designed to include all three services collocated and sharing staff, pre-op, recovery and PACU. The Sterile Processing Department was designed to have immediate access from the semi-restricted and non-restricted areas to minimize steps and cross traffic of soiled and clean instruments as well as facilitate throughput.
Smart Technology
Advanced smart room technology at Inspira Mullica Hill promotes efficiency and enhances the patient experience. Interactive TVs provided in every patient room share real-time details
with the patients care team throughout the patient’s stay. This technology allows patients to send messages to housekeeping, facilities and other members of their care team to create a more responsive and home-like experience.
Digital displays outside each patient room alert visitors, housekeeping staff and others of the activity going on inside the room, such as a private consultation between the patient and a doctor, by sharing real-time information. This reduces interruptions and maintains privacy standards. Also incorporated in the design is a “Genius Bar.” This space opens up to where all of the IT staff are located within the hospital. Located in the lobby, this space is easily accessible by patients and families to assist them with personal health
technology devices and integration.
Collaborators: • Leach Wallace Associates, Inc. • Mitchell Associates • O’Donnell & Naccarato, Inc. • Sikora Wells Appel • The Lighting Practice
Top Left: Patient Room Top Right: Staff Surgery View Bottom: Surgery Room Photography: Halkin Mason Photography
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to see how Inspira’s pioneering approach to smart room technology helped to automate processes, accelerate care, increase safety and deliver seamless health care services.
Design Leadership
L. Kent Doss, RA, LEED AP BD+C, Lean Six Sigma Black Belt Principal & Practice Leader, Design Senior Regional Vice President, Mid-Atlantic Region
