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SECURITY
THE MAGAZINE FOR SECURITY PROFESSIONALS
PUBLISHED BY THE AUSTRALIAN SECURITY INDUSTRY ASSOCIATION
[MAG AZINE] VOL.14 | ISSUE.4 | AUG/SEP09
OFFICIAL EVENT GUIDE
Security2009 CONFERENCE AND EXHIBITION
24 – 26 AUGUST 2009 SYDNEY CONVENTION & EXHIBITION CENTRE
Conference
Exhibition
Gala Dinner
Cocktail Reception
41 25
PP255003/02390
ASIAL – Celebrating 40 years
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Telstra Secure Security Monitoring Centre
Customer Premises
Telstra Secure Network
• Telstra Secure
• Telstra Secure CPE
Alarm Receiver
• Third party Alarm System
Telstra Secure the official replacement of Securitel is Telstra’s next generation back to base fully managed private IP monitoring security network. Telstra Secure is a managed and dedicated security monitoring service provided on Telstra’s Next IP & Next G Private Network. Telstra Secure is independently accredited to C3, C4 and C5 of Australian Standards AS2201.5 – 2008 and is the only approved Telstra solution.
The Telstra Secure Network does not rely
The Telstra Secure Network is dedicated for
The Telstra Secure Network is fully managed
on any Public Networks, this means that
secure and reliable security services, this
and supported by Telstra. All key network
all alarm messages never stray outside the
provides the availability required to ensure
components are totally redundant, this is to
Telstra Secure Australian Private Network
that critical alarm signals are delivered to the
ensure that the Telstra Secure Network stays
before they reach the monitoring centre.
monitoring centre without concern that the
at peak performance now and into the future.
network is loaded by other non related traffic. Telstra Secure is now made very simple and cost effective for monitoring centres. To join please contact your Direct Alarms Supplies representative for more information.
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Telstra Secure 8 General Purpose Inputs for low level connectivity to any alarm system
Primary GPRS communications path
Three General Purpose Outputs Securitel Equivalent RS232 and
which can be remotely controlled
TTL connection to alarm system for ultimate monitoring PSTN line connection for Ethernet port for local
Securitel Equivalent Analogue,
configuration and diagnostics
Contact ID dial capture and Dialler backup
PSU Battery backup with mains monitoring and battery testing **Image depicts UC351G only
Telstra Secure the official replacement of Securitel is built on Telstra’s next generation of fully managed IP networks. Telstra Secure “Customer Premises Equipment” (CPEs) are the complete modern day communications tool kit; providing an unrivalled level of connection and communication features that maximise third party alarm system compatibility and removes configuration and installation complexities.
Telstra Secure is independently accredited
The unrivalled level of security system
Telstra Secure CPEs are developed in
to C3, C4 and C5 of Australian Standards
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Australia and are a modern and powerful
AS2201.5 – 2008 to provide you the
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platform that can continue to be remotely
assurance that you and your customers are
communications needs, allowing you to
upgraded long after your installation is
well protected now and into the future.
focus on supporting the one solution to
completed. This provides you the peace of
minimise installation costs.
mind in an ever changing communications world.
Powerful yet simple, Telstra Secure CPE is now available from any Direct Alarm Supplies branch for your convenience.
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CONTENTS VOL.14 | ISSUE.4 | AUG/SEP 09
WHITE COLLAR CRIME
20 Professor Henry Pontell
26 CELEBRATING 40 YEARS ASIAL 1969-2009 THEN AND NOW
44 SECURITY 2009 CONFERENCE AND EXHIBITION
72 MAKING THE GRADE
10 | President’s Message
44 | Security 2009 WELCOME
12 | SOCCEROO MARK SCHWARZER VISITS NESS SECURITY
46 | Security 2009 FLOORPLAN
12 | Security Officer Notebook
80 | PEOPLE: January 1 brings major change
16 | Research paints a picture of the industry 34 | Adelaide Airport: Planning ahead ensures no one notices security
8 //SECURITY INSIDER AUG/SEPT 2009
78 | Then and now: Licensing and training
82 | Certified Monitoring Centres 84 | Hot Products 90 | Frank Sales
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PRESIDENT’S MESSAGE
WELCOME TO SECURITY 2009 It is my pleasure to welcome you to the Security 2009 edition of Security Insider. This bumper edition highlights the associations‚ annual conference and exhibition that continues to be the leading showcase for the Australian Security Industry.
THE MAGAZINE FOR SECURITY PROFESSIONALS Editorial and Advertising Security Insider is published by The Australian Security Industry Association Limited PO Box 1338 Crows Nest, NSW 1585 Tel: 02 8425 4315 • Fax: 02 8425 4343
Whilst this year has been full of additional challenges for
Email: security@asial.com.au
Australian business, it is satisfying to be reminded of the
Web: www.asial.com.au
resilience of the Australian Security Industry as a business sector.
Publisher
The association is especially mindful and thankful for the continued support of members exhibitor’s and sponsors during this time of increased fiscal conservatism. The exhibition is a time for us all to reflect and recognise the contribution that the industry’s wholesale and manufacturing sectors have made to the association over the years. This year will continue to provide challenges for our Association. The National Employment Standards and modern awards will commence on 1 January 2010. Employers
Editor Bryan de Caires | security@asial.com.au
who are constitutional corporations will be bound by new modern industry based awards covering all employees in an industry throughout Australia. A single award covering the
Advertising Belinda Harris | advertising@asial.com.au
manpower sector throughout Australia will come into effect from 1 Jan 2010. On 1 July 2009, the Fair Work Australia legislation came into law, bringing with it
Creative Director Martin Costanzo | martin@webfx2.com.au Graphic Design/Prepress
significant changes to the industrial relations landscape. Whilst ASIAL has provided professional representation on a range of industrial relations issues to members in an informal manner for more than 15 years, under the new legislation our opportunities for representation
Martin Costanzo | martin@webfx2.com.au Editorial Contributors Rod Cowan, Chris Delaney, Robin Burrows
will be severely limited. After several years of discussion, the ASIAL Board unanimously
Editorial Enquiries
decided to lodge an application with the Australian Industrial Relations Commission (AIRC) to
Tel: 02 8425 4315
become an Employer Registered Industrial Organisation. As a registered organisation ASIAL
Distribution
would be entitled to carry out representation of its members in the AIRC, Federal Court and
National Mail & Marketing Published bi-monthly
the Federal Magistrates Court. A Registered Industrial Organisation of Employers is a formally registered body allowing for the representation of members in the Australian Industrial Relations Commission hearings both individually and collectively by officers of the registered organisation. In order to satisfy the requirements of registration as an Industrial Organisation of Employers under the Workplace Relations Act 1996, ASIAL needs to move from registration under the Corporations Act 2001 to registration under the Workplace Relations Act 1996. This means that there will need to be amendments made to the ASIAL Constitution. An Explanatory Memorandum has been sent out to Members outlining the proposed changes. A ballot will be taken at the National AGM in October on whether to adopt the
Estimated Readership of 10,000 Views expressed in Security Insider do not necessarily reflect the opinion of ASIAL. Advertising does not imply endorsement by ASIAL, unless otherwise stated with permission. All contributions are welcomed, though the publisher reserves the right to decline to publish or to edit for style, grammar, length and legal reasons. Press Releases to: security@asial.com.au Internet
references
in
articles, stories
and
advertising were correct at the time of printing. ASIAL does not accept responsibility for misleading
proposed changes to the Constitution. If ASIAL’s application is successful, it will be able to represent members on IR issues (AIRC and Federal Court). It will also provide formal recognition as the peak body for the security industry and an opportunity to expand and improve range of IR services provided to
views. Copyright© 2009 (ASIAL) All rights reserved. Reproduction of Security Insider magazine without permission is strictly prohibited. Security Insider is a subscription based publication, rates and further details can be found at www.asial.com.au
members. I urge you to review the available information and have your say in this important step for
[Next Issue]
OCT/NOV 09
the Association. ISSN 1442-1720
Ged Byrnes ASIAL President
10 //SECURITY INSIDER AUG/SEPT 2009
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We have a different take on image quality: image usability.
Image quality is always important, but the benefits that you get from video surveillance are really determined by how you will use the images. For overview monitoring or extreme detail? Perimeter protection or license plate recognition? Viewed, recorded or both? Is the image optimized for your end use? We make your job easier, by focusing on image usability first. We share our experience and competence, and offer a comprehensive range of image-enhancing features – like remote
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Visit Axis Booth No. D14 during Security 2009 24-26 August, Sydney Convention & Exhibition Centre
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INDUSTRY NeWS
LAW OF PRIVATE SECURITY IN AUSTRALIA The only work of its kind in the country, The Law of Private Security in Australia, 2nd Edition is an indispensable guide to the rights and responsibilities of private security personnel and their employers. The authors utilise examples from the industry, underscored by case law, State and Federal laws and regulations, industry codes of practice, and ethical protocols.They clearly identify the sources and scope of private security powers and the liabilities impinging upon them. In each
scenario, a range of potential actions desirable and undesirable is given, as well as the legal consequences that spring from these actions for both employers and employees.The law covered is also of great relevance to police officers, as many of the legal principles that apply to private personnel emanate from the laws that empower and restrict public police. ASIAL members receive a 10% discount on the purchase of this book through the Thomson Reuters website www.thomsonreuters.com.au.
ASIAL MEMBERS 10% OFF!
SOCCEROO MARK SCHWARZER VISITS NESS SECURITY
In early July Australian goalkeeping legend Mark Schwarzer paid a visit to Ness Security’s 5000m2 manufacturing facility in Seven Hills. Established in 1972 (the same year that Schwarzer was born) Ness is Australia’s largest Manufacturer of electronic Security Products and has been accredited to the ISO9001/2000 Quality Standard since 1992. One of the unique features of the company in the contract manufacturing business is that it has its own in-house R&D department and
12 //SECURITY INSIDER AUG/SEPT 2009
distribution network.This means that it fully understands what it takes to get a product onto the market from concept to sale. A walk around the manufacturing facility provides you with numerous examples of the company’s commitment to continually advance its capabilities to maintain its competitive edge. For example, the two in-line Flying Probe Testers that ensure every single loaded PCB is in-circuit tested and subjected to at least one other powered test, as well as any other
tests required by customers.The Probers record pass-fail and out of tolerance data, which is used for statistical analysis, serving to close the quality loop to ensure that every prior process remains under full control. Schwarzer and co-author Neil Montagnana-Wallace of the ‘Megs’ series of kids books, were taken on a guided tour of the Ness facility by Naz and Larry Circosta. When asked by one young fan later why he had chosen to become a goalkeeper, Schwarzer’s answer was refreshingly honest. As a 10 year old growing up in the Hawkesbury area of Sydney, Schwarzer’s Dad was coach of the local soccer team. No one else wanted to volunteer to play in goal, so much to his chagrin his father made the decision for him. After a long and successful career as a goalkeeper he has since come to thank his Dad for that decision. Sometimes Dad’s do know best!
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MANAGE YOUR EXPOSURE TO WORKERS‚ COMPENSATION RATE INCREASES The global economic crisis has made its impact on financial markets around the world and even the Australian workers‚ compensation market is not immune. Fully funded government schemes have slipped into deficit and we‚ve seen Workcover QLD and WA increase their rates by up to 10% to maintain their pool of funds. If the investment market does not improve, it is likely that the Workcover in the other states will follow suit. Employers can reduce the impact of any potential Workcover rate increases on your business with proactive strategies to: • Control your claims. Claims are the largest driver of premiums for the majority of employers. By taking preventative OH&S action, you can stop incidents before they turn into a claim. • Assist injured employees to return to
work. Removing a ‘blame’ culture and involving the injured person, where practical, in the injury investigation, may highlight causes that might otherwise have been missed and lead to a prevention solution that is more robust. In addition, the staff member is more likely to feel supported and valued in the return to work process and this in turn is likely to lessen extensive time loss. • Actively engage with insurers. When you provide the insurer with greater visibility of the risk mitigation strategies that have been adopted by your organisation, they will able to more appropriately assess costs and provide a true indication of premium costs. For more information, contact Aon on 1800 806 584 or asial@aon.com.au.
BETTER SECURITY FOR THE JUSTICE SYSTEM Gaining access to all court locations throughout Australia using a single access control card is about to become a reality for all Commonwealth Law Court and Family Court of Australia staff. The development has been made possible by an ingenious security design by SNP Security, IPP Consulting and GE Security who were contracted by the Commonwealth Courts of Australia to upgrade the electronic security of all Commonwealth Law Court buildings and Family Law Court locations across the country. With thousands of employees, 650 different access control points and 14 separate workstations, all controlling Commonwealth Law Court staff members with multiple access control keys, the project posed some unique technical challenges. The challenge was to standardise not
only the hardware to be utilised, but also the naming conventions and all operational aspects of the system. Among the hurdles to be overcome included the absence of availability of a common network, and in some cases, only limited accessibility and network infrastructure. A new Forcefield Enterprise solution was installed to replace 11 systems, working alongside the Cardax system used in three locations.The new server operates via a dedicated Wide Area Network to integrate 14 workstations. Updates to staff access levels to permit access to Court Buildings can now be made in any one of the workstations in different locations, linked to the Forcefield Enterprise server. This will significantly reduce technician time in each location, by eliminating the need to manually update each controller.
CORPS OF COMMISSIONAIRES CELEBRATES 150 YEAR MILESTONE
In February 1859,The Corps of Commissionaires founder, Captain Edward Walter, established what has now become a successful security services company. When the organization was founded, the vision was to provide jobs for the exservicemen returning from war that wanted and were able to work. After 150 years The Corps of Commissionaires is still an employer of choice for many ex-services personnel when they return to civvy street, and over 40% of Corps Security staff have spent some or all of their careers in the military, fire or police services. To celebrate this milestone The Corps of Commissionaires hosted a special event in the presence of the Chief Life Governor, Her MajestyThe Queen.The event held recently sawThe Queen and The Duke of Edinburgh join staff and customers from The Corps of Commissionaires offices all over the world.
AVSEC CLARIFICATION An article in the last issue of Security Insider (MSS Spreads Aviation Wings,Jun/Jul 09), quoted an aviation security source as saying other companies have talked about forming a dedicated division, or starting a company focused on aviation security, but that MSS was the first to do so. In fact, SNP Security has a wellestablished aviation division with a dedicated general manager and independent infrastructure to support the operation, such as dedicated training facilities (pictured), which is promoted in all SNP’s marketing material.
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INDUSTRY NeWS
SECURITY 2009 CONFERENCE AND EXHIBITION: 24 – 26 AUGUST 2009 Halls 2 & 3, Sydney Convention & Exhibition Centre
Vince Sorrenti
Australia’s premier security event will be run in Sydney from the 24-26th August in Sydney’s Darling Harbour.The event features a world-class Conference program (24-26th August); Exhibition (24-26th August), Cocktail reception (24th August) and Gala dinner (25th August). For more information visit www.asial.com.au or www.securityexpo.com.au.
Comedy triple bill for Security 2009 Gala Dinner
Sam Kekovich
The Security 2009 Gala Dinner will feature three of Australia’s funniest comedians. Vince Sorrenti, Peter Rowsthorn and Sam Kekovich. Limited places remain, to register, visit www.asial.com.au. Peter Rowsthorn
LEGAL OBLIGATION OF SECURITY OFFICERS TO HOLD AN RSA CERTIFICATE
NEW WORKPLACE LAWS HAVE COME INTO EFFECT
What are the legal obligations for security officers holding a Responsible Service of Alcohol (RSA) and Responsible Conduct of Gambling (RCG) certificates? Clause 42(2) of the Liquor Regualtion 2008 states that. “A person must not, in the course of the person’s employment, carry on activities as a crowd controller or bouncer on or about licensed premises unless the person holds a recognised RSA certificate”. Clause 52A of The Gaming Machines Regulation 2002 states that “If a hotelier or registered club keeps any approved gaming machines, the hotelier or secretary of the club must: keep a register containing a copy of the recognised RCG certificate for each relevant staff member, and make the register available for inspection on request by a police officer or special inspector”. A relevant staff member, in relation to a hotel or registered club, means any person who is employed in the hotel or by the club and whose duties are concerned in the conduct of activities involving approved gaming machines in the hotel or on the club premises.
Major amendments to workplace laws came into effect from 1 July 2009 and it is vital that all businesses, regardless of size, prepare themselves for these changes. Key changes include: From 1 July 2009 • Increased right of entry to workplaces for union officials • New enterprise bargaining rules which require employers to “bargain in good faith” • New unfair dismissal laws which apply to all employers, no matter how small From 1 January 2010 • A new set of 10 National Employment Standards that will apply to all employees • A new national award system Over the past months we have been posting articles on the ASIAL website, running seminars and providing links to relevant sites to help you understand how your business may be affected by these changes. For further assistance contact Chris Delaney (02) 9970 7125 or email ir@asial.com.au.
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Therefore in the vast majority of instances, crowd controllers on licensed premises will not require RCG certificates unless the duties they are performing involve approved gaming machines. Walking through a gaming machine room looking for intoxicated patrons would not be such an activity.
SECURITY OFFICER NOTEBOOK – BACK BY POPULAR DEMAND! ASIAL’s Security Officer Notebooks are now available to members. A convenient, pocket sized notebook for security guards and patrol staff, the notebooks are individually numbered and measure 8cm width x 13cm length x 1/2cm thick. Each notebook contains 50 numbered pages per booklet. Prices vary from $49 (10 booklets) to $199 (100 booklets). Price includes postage and handling. Notebooks are available for purchase from ASIAL’s online store, www.asial.com.au
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INDUSTRY NeWS
RESEARCH PAINTS A PICTURE OF THE INDUSTRY
Long-standing history. Security personnel numbers in Australia have outstripped police by two-to-one, according to a recently released Australian Institute of Criminology paper.
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Using ABS census data and research funded by an ARC Linkage Grant and ASIAL, the paper, written byTim Prenzler, Karen Earle and Rick Sarr, also finds: • Security and police employ similar ratios of males (76 per cent) and females (24 per cent); • Security occupies an older age demographic than police; • Police are more highly educated and paid; • Over 5,000 security and investigative businesses are registered in Australia • Five companies make up nearly half of the security industry market share; and • Over 110,000 licenses issued mainly to individuals. Security is expected to continue to grow, especially with the increase in electronic surveillance and monitoring and cash-intransit, the paper says, but better industry data is needed to inform efforts to develop nationally consistent standards and licensing regimes. Findings show that in Australia in 2006, there were 52,768 personnel employed full-time in the security industry, compared with 44,898 police. A decade previously, police had outnumbered security, the paper says. “The security industry is omnipresent in everyday life and is in a state of rapid growth. However, precise figures on the size and dimensions of the industry are difficult or impossible to obtain. Available figures are usually partial and international comparisons are frequently based on very approximate estimates. “It is, nonetheless, important to attempt to map as precisely as possible the evolving dimensions of security and private policing services, especially with a view to informing analysis and debate about the public accountability of security providers.” According to the most recent figures, a total of 5,478 security and investigative businesses operate nationally, of which: • 23 percent had an annual turnover of $0-50,000; • 35 percent $50,000-200,000;
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INDUSTRY NeWS
• 37 percent $200,000-2m; and • 5 percent $2m and over. IBISWorld figures, the paper notes, highlight high industry concentration, with 44.5 percent of market share going to just five companies: • • • • •
Chubb (17.5 percent); Linfox (10.8 percent); ISS (8.9 percent); Tyco (4.3 percent); and Signature 2.9 percent.
The IBISWorld report also found a high degree of foreign ownership of the major companies, with four of the five companies being foreign-owned. The AIC paper admits important limitations to its study, especially in getting reliable figures, but says a number of useful conclusions can be drawn, including a number of industryspecific trends that are likely to continue, such as: • Significant continuing growth in electronic alarm and CCTV surveillance and monitoring, often seen to be more cost-effective than manned patrol and guarding services; • Reduced growth in demand for
guards and patrols; • Increasing demand for cash-in-transit security, partly due to the proliferation of automatic teller machines; • Continued low entry barriers to business, but with “increasing government intervention likely to make security a medium-level industry for regulation”; • More foreign ownership of Australian security businesses. One policy issue that is of particular interest to COAG is the desire for national consistency in the range of licences available to security personnel and security firms, the paper notes. “Issues that still need to be addressed include the legal powers and immunities of private personnel and the appropriate relationship between public and private providers, including in critical areas such as counterterrorism. “Moreover, there have been a number of high-profile conduct scandals in private security.Therefore, finding the model of licensing most capable of ensuring ethical conduct and competency is of crucial importance.”
Although Australian crime rates are falling, the paper says, they are still higher than the rest of the developed world, with some areas, such as fraud, growing in magnitude. “Notwithstanding the alleged omnipresence of security, research indicates that only around 45 percent of Australian households have basic security measures in place, suggesting considerable scope for a greater contribution from the industry to domestic crime prevention,” says the paper. “It is clear from international research that premises with security have significantly lower rates of criminal victimisation than those without and that growth in security is one of the most important influences on falling crime rates. At the same time, there is a widening gap worldwide between victimisation of the rich and poor relative to their ability to afford security.” Essential reading for anyone in security, a copy of Private security in Australia: trends and key characteristics can be downloaded free from www.aic.gov.au.
GAS STATION HEISTS CONTINUE TO CLIMB Service station armed robbery in Australia accounting for about one in ten armed robberies has steadily increased over the past decade and are more likely to be committed at night by young lone offenders using knives, according to Australian Institute of Criminology (AIC) research. Based on the AIC‚s National Armed Robbery Monitoring Program (NARMP) data, researchers say cash is the most common item stolen, averaging $643 a hit. Offenders on average are 23 years old and lack of firearms suggests the robberies involve little if any planning. “This opportunistic targeting of service stations has been attributed to their extended opening hours, their sale of cigarettes and other exchangeable goods, their high volume of cash transactions and their isolation from other businesses,” says Service station armed robbery in Australia, written by Lance Smith, Erin Louis and Letitia Preston. Widespread adoption of crime prevention measures by service
stations could help reduce their risk, the paper says, but warns “displacement effects” should be considered before implementing new countermeasures. “Service station armed robberies are generally unique in that service stations are primarily targeted late at night when customer flow is low and staffing is minimal.They are targeted
“Service station armed robberies are generally unique in that service stations are primarily targeted late at night when customer flow is low and staffing is minimal. ”
by younger, opportunistic offenders usually carrying knives,” says the paper. “It is these types of characteristics that assist to shape any target hardening measures that might be developed for service stations to combat armed robbery. “Many effective countermeasures already exist (e.g. CCTV and staff training), although many measures are not yet widely employed and could help further reduce service station armed robbery.These measures include installation of transfer trays for late night use by sole operators and discount product incentives for police, taxi drivers and other late night industry workers. “These countermeasures could prove effective if implemented across the service station industry and they involve minimal financial costs to operators.” Copies of Service station armed robbery in Australia can be downloaded free from www.aic.gov.au.
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MSS LAUNCHES NATIONAL TRAINING PROGRAM MSS Security has launched a Registered Training Organisation in Australia, with a view to rolling out a national operation. Previously, under Chubb manpower services, training for the company had been outsourced for some years. “When we acquired the company, we said we would like to get back into the training business, because people are our resources,” says George Chin, MSS, Chairman.“If we can raise the level of training of our staff, which is our raw material of our product we sell, enhance it with additional skills, then that is what we should do.” Roger Ottrey, MSS Security Training Academy’s national manager, says: “From our perspective, it is about getting the right person involved at the beginning, going through a selection process, and actually training that person, nurturing that person, and then the objective is for them to
become employed by us.” With the training head office based in South Australia, the business will open in Victoria in August, Queensland and Northern Territory in October, followed next year by NSW/ACT in January and WA in March. “We don’t know how big this thing is going to get,” says Ottrey.“I think it is going to be huge, to be honest with you.” In addition to Certificate II and III in Security Operations courses already being run, the company plans to offer a suite of Certificate IV courses, such as supervision, training, and management, as well as specialist courses in the likes of emergency response and conflict resolution. Courses will also be tailored to suit a number of industries the manpower business operates in or is targeting, such as aviation, defence, mining and health.
PRIVATE SECURITY INDUSTRY AND TASMANIA POLICE WORKING TOGETHER The private security industry in Tasmania and Tasmania Police recently collaborated in a National first to provide some high level training and assessments in crisis management. A joint Australian Security Industry Association Limited (ASIAL) and Tasmania Police initiative resulted in a discussion type exercise being held at Hobart for twenty five (25) middle managers from various private security firms throughout Tasmania and five (5) senior police representatives. A scenario was progressively presented to the participants to identify operational issues ranging from risk assessment, planning, command and control, manpower availability, equipment, communications, and training needs as they relate to a joint operation at a
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18 //SECURITY INSIDER AUG/SEPT 2009
E]Y *)*&
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INDUSTRY NeWS
mass casualty incident. The aim of the discussion exercise was intended to primarily evaluate the security industry’s capacity to provide venue security for major international meetings and arrangements to respond to mass casualty incidents with police and other government agencies. Mr Michael Brazendale, Acting Assistant Commissioner said that Tasmania Police members are highly trained in the various command and control elements of crisis management for emergency response and exposure to these concepts by the private security industry can only
be beneficial. “We recognize that there will be requirements for the security industry and police to work together in crisis management in the future to resolve issues and any opportunity to assess strengths and weaknesses from both perspectives is a most worthwhile exercise”, Mr Brazendale said. Mr Bryan de Caires, CEO of ASIAL (the peak national body for Australia’s $4.5 billion private security industry), who observed the exercise as it progressed, said that the days activities had been extremely productive in not only bringing police and security officers together, but in
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identifying a number of practical administrative and operational issues that will need refinement. “The exercise provided a most worthwhile opportunity for the Tasmanian private security industry and Tasmania Police to assess their respective capabilities and to work together in removing potential barriers to their effective inter-operability in the event of major crisis. We will be sharing the outcomes of the exercise with all ASIAL member States and Territories with a view to enhancing existing relationships with other law enforcement agencies”, Mr De Caires said.
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SECURITY INSIDER AUG/SEPT 2009// 19
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WHITE COLLAR CRIME
Pictured: Professor Henry Pontell.
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WHITE COLLAR CRIME
CORPORATE
CRIME TIME White-collar crime is costing billions and hurting people across the globe. But, is the issue of fraud and corporate crime being taken seriously? Not so much, finds Rod Cowan*. Last October on CNN, 360’s Anderson Cooper reported that Alan Greenspan, former chairman of the US Federal Reserve, accepted in testimony before Congress “a sliver of blame” for the collapsing economy, while leaving out all his other mistakes. Anderson then added 360’s latest addition to its 10 Most Wanted List of Culprits of the Collapse: “You”, meaning the American public for spending too much and taking on too much credit. It was much like watching a bank robber apologising for running a red light after fleeing the scene of the crime and hitting a pedestrian, then the victim being berated for being dumb enough to cross when the little green man (no pun intended) said it was safe to do so.
Creating criminal environments Greenspan, financial market deregulation cheerleader, maintained the problem was with “some products but not all”, adding: “I made a mistake in presuming that the self-interest of organisations, specifically banks and others, was such that they were best capable of protecting their own shareholders and the equity in the firms.” When they were not, he said: “That shocked me. I still do not fully understand why it happened.”
To some, the why is obvious. “[Greenspan] and all the neo-classical economists like him have no idea.They have no clue that when they create, what we call, criminogenic environments, regulatory environments that just will breed crime, that crime will occur,” says leading US criminologist Professor Henry Pontell. “They just don’t see it. They say, no, no, no, you create these environments, and companies will do the rights things for investors, and they would never ruin themselves and they would never lie and cheat, because that’s not in their best interests. It’s just a bunch of theory that does not play out in reality. Of course they’re going to get away with whatever they can get away with and that’s exactly what they did. “So when guys like Greenspan apologise, it seems like, yeah, OK he was just an idiot, but he wasn’t an idiot. He’s a neoclassical economist, and there are many people like him, [who] influence policy at the highest levels and they have no clue about white-collar crime. It goes way beyond not seeing it as serious, it goes to the point of not even coming into their analysis.”
Trivialising crime This lack of awareness is part of what one judge tagged as “trivializing the lunatic crime rate”, Pontell says. “Today, there is no crusade against crime.The subject was totally ignored in the 2008 presidential campaign in the United States. Hot-button issues such as the national and global economic crisis, the war in Iraq, health care, and terrorism pushed the issue of crime to the sidelines.” In dealing with white-collar crime, where analysts “ pretend that white-collar law-breaking somehow belongs to a realm other than that of crime”, Pontell says, three major problems contribute to its trivialisation.
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WHITE COLLAR CRIME
“On the face of it dealings appear legal and may well fall within the law in an unregulated market, but “there’s a whole bunch of things going on which are just not kosher”. Firstly, white-collar crime is rarely dramatic. “There is no chalk outline on the sidewalk, no yellow tape sequestering the crime scene, no blood-spattered walls. Of late, in what are referred to as ‘perp walks’, law enforcement
Vehicles for fraud For more than 30 years criminologists have spoken about financial organisations being vehicles for fraud. “[P]eople use organisations as fronts and there’s lots of
personnel have taken to handcuffing persons arrested for
different ways to do that. But essentially, they use the
white-collar offenses and hustling them between figures with
organisation it’s name, assets, and whatever to commit various
POLICE prominently displayed on their jackets while television
types of fraud. At certain times you have what are known as
cameras record it all.The tactic is an effort to raise the
‘control frauds’, within the organisations themselves,” says Pontell.
trivialisation level a bit,” says Pontell. Secondly, numerous cases never come before a court, not only because they are complex and difficult to prove they are rarely perceived as crimes in the first place.
On the face of it dealings appear legal and may well fall within the law in an unregulated market, but “there’s a whole bunch of things going on which are just not kosher”. “Bottom line: the sub-prime mortgage crisis created the
“The social reality of defining such acts as ‘criminal’ is much
poison, which entered into the finance houses, which has led
more difficult and involved than is the case for common crime.
to this crisis by itself,” says Pontell.“People have said, well, not
Studies of the savings and loan debacle in the United States
all of those loans were fraudulent, some of it came from the
empirically demonstrated that law enforcement agencies were
borrowers. I’ve got news for everyone: most of these sub-
not able to investigate and assuredly not prosecute offences
prime loans were made by huge mortgage companies that
that they were aware of because of a shortage of enforcement
were pushing these loans and illegally inflating the borrowers
capacity,” says Pontell.
potential to pay off the loans. I’ve already seen these with my
“Today, offences associated with the current subprime
own eyes in a couple of cases.”
lending frauds are featured obliquely in political debates but
American Sociologist Edwin Sutherland coined the term
the focus is almost exclusively on the consequent problems
white-collar crime in a 1939 American Sociological Society
for the banking industry and those undergoing or
speech, and in later writings defined it as crimes,“committed
contemplating foreclosure.The word ‘speculation’ sometimes
by a person of respectability and high social status in the
surfaces, and occasionally we hear of high-pressure and
course of his occupation”.
misleading sales pitches that induced persons to buy a house
The Commonwealth Director of Public Prosecutions’ (CDPP)
they could not truly afford. But the word ‘crime’ is not part of
Christopher Craigie, speaking at the 11th International
the discussion.”
Criminal Law Congress, 2008, says it is time to ditch the term.
Thirdly, there is a reluctance to define captains of industry
“The continued currency of the term ‘white collar crime’ is now
as criminals, with labelling prominent members of the
unhelpful. Any lingering implication that there is a more benign
community as law-breakers often seen as unpatriotic.
variety of crime, arising from genteel origins of some corporate
“Often their illegal behavior inflicted only diffuse injury on a group of anonymous victims. And, besides that, the media
perpetrators can surely now be dismissed,” said Craigie. “Language of this kind is an impediment to retaining
often find it difficult to set out the complex details of a white-
community confidence that we have clear-eyed legislative,
collar conspiracy in a way that will engage readers and,
regulatory, prosecutorial and judicial responses to what are in
especially, television viewers who respond to visual imagery:
essence very serious and harmful crimes committed by
the holdup, the auto chase, the murdered corpse,” says Pontell.
people in positions of trust and advantage.” Positions, he adds, that “invariably arm them with criminal
Add to these issues, the difficulty in uncovering details. “Perpetrators often are protected by a battery of powerful lawyers and public relations specialists.The organisation often serves as both a weapon and a shield,” says Pontell. All of which adds up to the most consequential forms of
tools of trade”, such as power and information, to enable them to steal from the companies they have been retained by. “Such persons are commonly (sometimes astonishingly) well rewarded to keep and protect the very trust that they have breached. More frequently now in the era of the national
white-collar and corporate lawbreaking flying “well below the
and multi-national corporations the nature of the trust that has
political, academic, and policy radar screens”.
been breached entails damaging consequences well beyond the unjust enrichment of the offender.” continued page 24 >
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Opportunity for corporate crime, he says, has exploded in the last decade. “The growth in superannuation schemes and contributions,
“These things come in dribs and drabs.The bad news comes in little bits at a time. Right now everyone’s concerned about the global economic meltdown. But once that panic
the increasing variety of financial products and instruments
subsides and investigations start to uncover these little bits of
and the ability to communicate anywhere in the world almost
dribs and drabs, it will become an avalanche.”
instantaneously has lead to increases in productivity and wealth,” says Craigie. “Unfortunately, it has also led to a corresponding increase in the ability of corporate fraudsters to dupe the unwitting. Some of the devices and frauds used are of a quality that would attract and deceive the most cautious among us.”
Until someone looks at exactly what companies were doing, and get the “idiots who led us into that mess” out of them, there is no external method of establishing what they were doing and how they were doing it. “Unless they do serious fraud analysis, that is, bring in the criminologists, these things will repeat themselves and the disasters will get much bigger,” says Pontell. “And, in a global
Some people, however, just will not be told. “This is the case in many of the unregistered financial
economy, that’s a disaster, and that’s exactly what’s happened today. So without an analysis, which specifically accounts for
schemes that are referred to the CDPP. In these cases money
fraud and the potential for fraud, they are asking for big, and
has been raised for an ostensibly respectable purpose only to
bigger trouble in the future.”
be diverted to the promoter’s pockets or to fund an extravagant lifestyle,” says Craigie. “However, the defendant may be so convincing so as to
Whether governments will want to even start such a process remains to be seen. “Can we find the political will when most of the people
persuade investors that, if they co-operate with ASIC [Australian
they’re going after are the ones who are funding their political
Securities and Investments Commission] or the prosecution,
campaigns”. Can governments find the resources, the
there will be simply no opportunity to recover the monies.
timeframes and the genuine impetus to conduct these [audits]
Accompanying this will be the promise that the ‘ship is still
effectively” asks Pontell.
coming in next week’ and it is only unexpected delays that are holding up the payday. Inevitably the ship never comes in. “While a strong enforcement approach is an essential response to these incidents, education of consumers must be an important part of the solution.The old dictum promoted by
Investigating corporate crime is horrendously time consuming and, if successful, result in long-running, complex trials. In Australia, one case of insider trading took 10 years to come to fruition; a relatively simple case of tax fraud took 12 months. The total CDPP staff prosecuting breaches of various
ASIC that ‘if it sounds too good to be true, it is too good to be
Australian Federal and State corporation, trade practices, and
true’, undoubtedly remains reliable advice for would be victims.”
bankruptcy laws, as well as conducting large fraud matters where there is a corporate element, amount to 61 people, of
Counting the cost Anthony Morgan, a research analyst with the Australian
which 43 are lawyers and 18 are support staff. Inevitably, therefore, rebuilding confidence in the financial
Institute of Criminology (AIC), says fraud costs around $8.5
system will involve greater emphasis on governance, which
billion annually.
comes at a time when many organisations are cutting security
“So, it is a fairly significant problem,” says Morgan, and one
and investigation budgets. One non-financial corporation
that equates to around one quarter of the total cost of crime
recently slashed numbers from 70 to 30 personnel, mainly by
to Australia.
outsourcing its investigative ability, after which one investigation
Other crimes, which security and law enforcement budgets tend to focus on, cost about an eighth of the annual fraud bill,
alone came close to blowing the annual budget. Adding criminal prosecution to corporate law and
with theft from retail premises costing around $861 million a
threatening jail terms for directors, as the Federal Government
year, non-residential burglary $466 million, and robbery around
has done so recently with its anti-cartel legislation, may well
$225 million.
force some companies to rethink their strategies.
The social cost goes far beyond duping a few hapless investors or pocketing corporate funds. Speculate whether Al-Qaeda was the real threat to national
But, what governments, businesses, and the public should really be doing is taking corporate crime seriously in the first place.
security and Pontell is blunt: “No, it was Wall Street.” As tragic as the events of 9/11 were, the knock-on effects of the financial crisis is hitting ordinary families from airfreight workers in Wilmington, Ohio, to port workers in Wollongong, NSW. “Even if one argues that major frauds weren’t a central underlying component to the meltdown, a little bit of law
How to Catch the Enemy Within: Professor Henry Pontell will join an exclusive Senior Executive Roundtable examining the growth and tactics used by white-collar criminals, exploring the strategies, difficulties in investigation, hindrances to prosecution, and the implications for Australia.To find out more, visit: www.asial.com.au.
breaking certainly seemed to go a long way,” says Pontell. How far remains to be seen, Pontell warns, since we are only seeing the tip of the iceberg.
24 //SECURITY INSIDER AUG/SEPT 2009
*Rod Cowan is an independent Contributing Editor and can be contacted on mail@rodcowan.net.
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CELEBRATING 40 YEARS
CELEBRATING 40 YEARS ASIAL 1969-2009
THEN AND NOW: A DECADE OF DEVELOPING INDUSTRY’S PEAK BODY By Rod Cowan*
After concluding ASIAL’s 30th anniversary celebrations at a glittering event in Sydney’s Darling Harbour, the Association had every reason to look to the future with confidence.
standards. Member services had also grown to include an industry insurance scheme and quality assurance programmes, along with ASIAL becoming an industry accredited training organisation. All of which added to its stature, giving it political credibility and a little clout in dealing with politicians, regulators, and police across the country. Indeed, the Association’s assistance and opinion was sought from members, officials, the public, and the media.
After all, by 1999, it had come a long way from relying on
On the horizon was the Sydney 2000 Olympics: Assisting
volunteers, then to part-time staff in serviced buildings, on to
SOCOG and the Olympic Police Command Centre, put ASIAL in
having permanent staff in a suite of offices.The Association had
the driver’s seat in developing world class, much-needed co-
moved far beyond being a Sydney-centric club for the big boys:
operation between the industry and public bodies, including
Membership had grown from the original nine in 1969 to 1,000
police and emergency services.
large players and small companies, and had even added individual memberships; branches were active in all States;
Yes, things looked good for the decade ahead. What could possibly go wrong?
groups were established to represent a growing diversity of
As it happens, quite a bit really.
interests, from locksmiths to the car alarms.
The millennium ended with one of those inexplicable internal
The Association’s public profile had grown too: Security
meltdowns that no one really understands, or can explain.The
Insider magazine had grown well beyond a newsletter to
upshot was, before Christmas that year, Max Wilson, ASIAL’s
becoming a credible industry magazine; a successful
CEO for seven years, left, as did most of the staff, and volunteers
conference and exhibition, despite competition, had grown
stepped in to man the phones. Wilson was soon to be replaced
every year; ASIAL could rightly claim to have been had been
byTerry Murphy as CEO. A new cadre of staff were signed up,
instrumental in developing the Australian Industry Competency
many of whom are still with the Association to this day, including
Standards, licence restructuring, and codes of practice and
Bryan de Caires as Commercial Services Manager.
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THEN AND NOW: ASIAL
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THEN AND NOW: ASIAL
Admittedly, to an extent, 2000 was off to a good start. In the build up to the Games of the XXVII Olympiad, publicprivate partnership security operations over 4,000 security officers worked a combined total of 27,000 shifts ensured the international event was a resounding success. After nine years as secretary, and then nine as president, Larry Circosta decided not to run for re-election in 2001. By now, membership had grown to 3,000, the Association had become an accredited registrar under new cabling provider rules, visitors to its website was running to around 4,000 a
Larry Circosta and Antony Elliott
month, the exhibition continued to grow, and ASIAL’s financial position strengthened each year. Against this positive backdrop, a major upheaval in the cash in transit sector, including NSW Industrial Relations Commission scrutiny, and legislative reviews in Victoria, Tasmania and Queensland, and an impending review in WA, were keeping staff and branch volunteers busy. With Antony Elliott in the President’s chair, the Association continued to grapple with industry insurance issues,
to a range of compliance measures, including funding the
compliance regimes, licensing reviews, codes of practice for
establishment of a Centre for Security Compliance
the likes of home security, Australian Standards notably
Excellence in 2005 (www.centreforcompliance.com.au),
monitoring centre standards through the Alarms Committee,
which has become an invaluable compliance tool for
led by Neville Kiely while still building membership and
members and the industry as a whole.
developing new member services.
After 9/11, the security landscape had changed.The
By 2003, the industry’s reputation had begun to slide.
Association began reaching out to police commissioners
Scandals around the country put pressure on the industry
across the country, building bridges, and pointing out the
to clean up its act. The low point came in October 2004,
considerable resources the industry could mobilise in the
when the Federal Court fined Australia’s largest security
event of a terrorist attack or natural disaster, with
employer $1.51 million, after pleading guilty to 26 criminal
encouraging responses. COAG noted the important
charges in misrepresenting its ability to fulfil mobile patrol
contribution private security makes in supporting Australia’s
contracts. The ASIAL board formed an independent
counter-terrorism arrangements.The Federal Attorney-
advisory panel to report on a range of options as to how to
General, Philip Ruddock, speaking at the ASIAL conference,
deal with Chubb. The end result was that Chubb submitted
commenting on the indsutry’s contribution to the economy
Prime Minister John Howard in his address at the ASIAL gala awards dinner pointed out: “The security industry has a particularly important contribution to make given its expertise in CCTV, security systems, biometrics and physical security.”
continued page 30 >
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THEN AND NOW: ASIAL
terminated 1,700 members for a variety of reasons, started a three-year research project examining the future of the industry, and built its Continuing Professional Development (CPD) programme to include on-line training courses, seminars, conferences and briefings. Meanwhile, the industry remained controlled by more than 15 Acts and Regulations, administered across six jurisdictions. By the end of 2006 Ged Byrnes was voted President, and Bryan de Caires was appointed CEO. ASIAL had sold its exhibition to Diversified Exhibitions Australia, while retaining control over the conference, gala awards dinner, and cocktail party. Along with money from the sale, subscriptions fees topping $1 million and a strong overall financial performance, pushed ASIAL’s reserves to over $2 million. As the Association celebrates its 40th year moving into its own building the challenges of addressing legislative reform, changing technology, and developing talent, continue. In the meantime, few who could deny ASIAL has, indeed, become the peak industry body for security. At 3,000 ASIAL President, Ged Byrnes
members, fewer still could deny it has come a long way from those nine firms gathered in 1969 to form the Australian
described it as an “immense national resource”. Prime
Security Industry Association Limited, hoping to attract at
Minister John Howard in his address at the ASIAL gala
most 321 members.
awards dinner pointed out: “The security industry has a
ASIAL’s early years: A copy of 30 years of building an
particularly important contribution to make given its expertise
Industry and an Association, 1969 to 1999 by Rod Cowan, is
in CCTV, security systems, biometrics and physical security.”
available for download on www.asial.com.au.
Over five years, the Assocation had invested $1 million in its compliance program, concluded 2,200 member audits,
30 //SECURITY INSIDER AUG/SEPT 2009
*Rod Cowan is an independent Contributing Editor and can be contacted on mail@rodcowan.net.
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ADELAIDE AIRPORT SECURITY
PLANNING AHEAD ENSURES NO ONE NOTICES SECURITY Adelaide’s claims to fame include being Australia’s City of Churches‚ with a notoriously winning wine industry. But in the aviation security space, it is Adelaide Airport’s Terminal 1 which is attracting countrywide and international attention, finds Rod Cowan.* In the minds of most, Adelaide would hardly top the list of
functionality.The space can be entirely reconfigured through
immediate possible terrorist targets.
the use of cleverly designed moveable glass walls to
Then again, the couple of fanatics who drove a jeep laden with petrol containers and gas canisters into the front doors
accommodate fluctuating passenger demands. “Our peak domestic loads are in the morning and the late
of Scotland’s Glasgow Airport in June 2007, was pretty
afternoon, and the international peaks in the middle of the
unexpected, too.
day, so the two complement each other. From a security
Besides which, government regulations and political
outcome it’s a matter of fitting in the international services in
energies continue to focus on the terrorism issue (which can
between the domestic peaks,” says Vince Scanlon, General
be something of a moveable feast). Furthermore, additional
Manager Adelaide Airport Operations.
legal, compliance and enforcement requirements across the
“The terminal is designed so that the outbound
globe mean that aviation operators are having to implement
international area can expand and contract commensurate
ever-changing security controls, while still meeting customer
with the international services schedules.The terminal was
facilitation demands a balancing act achieved in Adelaide
designed to incorporate maximum flexibility for whatever may
through foresight, planning and, admittedly, a little good
come our way from a security perspective, whether that be a
fortune.
growth in international services, a change of security level, or
Adelaide’s $260 million terminal (T1), which opened in October 2005, services domestic and international routes for carriers such as Virgin Blue, Pacific Blue, Singapore, Air New
a change of technology.The building was designed so that we could adapt quickly and fairly flexibly. “The operable glass wall system had to be agreed and
Zealand, Cathay, Qantas, Malaysian,Tiger, and handles close
signed off by the Border Agencies so that the integrity of
to seven million passengers annually (Glasgow handles
their operation was maintained.They are electronically
around 8.8 million passengers a year).
controlled and operation is restricted to the Border Agencies
Spanning 3,400 square metres, a retail mall at the core of
and key operational staff with the need to establish the
T1 is one of the most modern airport retail precincts in
customs controlled area, because effectively what we’re
Australia, selling everything from beer to boots, with extended
doing is establishing a barrier around the outbound and
trading hours and open 365 days a year.
inbound processing areas of international travellers. When
The sleek lines, artistic displays and glass walls belie its
34 //SECURITY INSIDER AUG/SEPT 2009
[the walls] are in place, they’re all permanently secured by
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ADELAIDE AIRPORT SECURITY
“It is probably the most integrated terminal, certainly, in Australia and one of the most integrated in the world. We have had calls from the US inquiring about the systems that we have implemented.”
Adelaide Airport - Interior
SECURITY INSIDER AUG/SEPT 2009// 35
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ADELAIDE AIRPORT SECURITY
electronic locking systems.”
fundamental operational requirements for the building that
That electronic system is part of a site-wide access
were imperative,” says Scanlon.“With that we established the
control system using state of the art biometric cards and
levels of technology that had to be embedded in the building
proximity readers, which is fully integrated and upgradable.
and the level of flexibility that had to be embedded at that
“The whole brain of the airport, is the Information Management System,” says Scanlon. That system gathers a range of data on aircraft movement,
stage to allow us to adapt to whatever that may come our way.” An IT specialist, Marc Houtgraaf, with a significant aviation background from different airline operations, was called in to
which is then dispatched to the Building Management
help design a solution that combined the IT backbone of the
System, which in turn interprets the security required data,
building, applications, and hardware, so that they were
such as what international aircraft are coming in and out,
completely matched from airport information management
what security levels need to be established for the various
system and flight information management system, to the
stakeholders, in an international or domestic mode.The
gate planning system and security systems.
system then changes access permissions according to the flight schedules during the times of day. “We integrate the total building operations, and the security operations, entirely together,” says Scanlon. “So, if I am a maintenance engineer from Qantas, or Virgin
The smarts in the system may manage day-to-day operations, but what about an emergency, such as a Glasgow-style incident? “If we get an evacuation signal in the terminal, let’s say it is
Blue, and I’m only scheduled to service domestic aircraft,
on a gate lounge, it tells the NIG [Nose In Guidance] system
then I can only access an aerobridge and a gate for my own
to tell the pilot to stop an inbound aircraft, it will change the
aircraft. When there’s an international aircraft scheduled on
FID [Flight Information Display] screens in that zone to alert
that gate, it denies me access permission, because the flight
and evacuate instead of the usual FIDS flight schedule, it will
schedule is telling the security system that I am not allowed
start flashing red for evacuation or yellow for alert the security
in there when an international aircraft is on that gate.”
system then identifies the evacuation mode and releases
The vision of an integrated system was established early in the planning phase. “When the building was developed, it was designed and procured with a very comprehensive design brief.That was established back in 2003, and that design brief identified the
specific evacuation route doors, so the entire building starts to work together between all the IT systems, all of the security access systems and the life safety systems,” says Scanlon. “It is probably the most integrated terminal, certainly, in Australia and one of the most integrated in the world. We
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INSIDER Aug09 Iss2_92pp
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Page 37
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INSIDER Aug09 Iss2_92pp
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ADELAIDE AIRPORT SECURITY
“We are also about to embark on a joint project with Saab Systems, as an experimental trial program. [This program is] on GPS based security/intelligence systems, to provide in a very timely fashion information on what is happening out on site back to control room operators, giving them real-time information.” Adelaide Airport - Aerial View
Police patrol the airport, including specialist mobile, foot and bike patrols, along with technical support from bomb appraisal teams and explosive detection dogs. ISS a major player in the aviation security sector, servicing over 70% of Australian airports, including Melbourne, Perth, and Brisbane airports has held the manpower security contract at Adelaide for three years. “We looked for a contractor that was prepared to partner with us and deliver a set performance and buy into delivering that performance,” says Scanlon. “It wasn’t a pure manpower contract.There were some risks on both sides that both parties accepted, and the benefit of
have had calls from the US inquiring about the systems that
that has resulted in delivering high performance while
we have implemented.”
achieving a significant saving to the airlines. Ultimately in the
Work on refining the electronic systems continues.
efficiency improvements, while maintaining the same security
recent renewal of the contract ISS has delivered significant “We are currently implementing a site-wide SCADA
outcomes and the same passenger facilitation outcomes.
[Supervisory Control and Data Acquisition] system, gathering
That’s from both parties accepting the risks - they are good at
data from lots of sources, whether it be electric transformers
managing in identifying what those risks are, and then finding
out in the field or from automatic gates, and bringing it back
the solutions to those risks.”
to a central area, processing it, and updating information,”
The concept of in-built flexibility combined with rigorous risk management practices, is one being carried through into
says Scanlon. “We are also about to embark on a joint project with Saab Systems, as an experimental trial program. [This program is]
future projects. Currently, Adelaide Airport Limited is reviewing its front of
on GPS based security/intelligence systems, to provide in a
house strategy, which will incorporate - in the long term - a
very timely fashion information on what is happening out on
plaza and a set back distance for vehicles.The challenge, says
site back to control room operators, giving them real-time
Scanlon,“is finding the optimal solution between passenger
information and vice versa to the people out in the field,
facilitation and security outcomes in delivering that project”.
without the necessary human intervention factors that
As he points out, infrastructure is expensive. Putting it in the wrong place is even more costly. Not to mention
sometimes delay that process.” As with most systems, however, the biggest weakness often is the human element. As John McArdle, Corporate
restrictive. “You have only got to look at other airports, such as
Affairs Manager, Adelaide Airport Ltd, and National Chairman
Melbourne and Sydney, where they have built themselves in
of the Australian Airports Association for the past 7 years,
over the years and now they are trying to pull those facilities
points out: “I’ve seen security on airports move from the early
back and get some breathing space,” says Scanlon.
forms of walk-through metal detectors to the latest technology
Adelaide, meanwhile, has very few established buildings in
we have been trialling in the last couple of years. Basically, the
front of the terminal the ones that are there are significantly
methodology really has not changed much - and at the end of
older than the terminal and, as such, says Scanlon: “We are in
the day - it comes down to that human factor. If the person
a position where we can come up with a design and deliver a
running that machine misses something, or is not
project that satisfies the long-term front of house solution.”
concentrating, or has not been trained, is not relieved
Meaning, no doubt, the domestic and international
appropriately, all of those issues can compromise or cause a
travellers heading to Adelaide for the churches (or indeed
hole in your security.”
their winning wines) will continue to be passing through one
Nonetheless, human security presence remains an essential element. Both airport staff and Australian Federal
of the most highly regarded avsec operations in the world. And, if all goes to plan, they won’t even notice.
*Rod Cowan is an independent contributing editor and can be contacted on mail@rodcowan.net. 38 //SECURITY INSIDER AUG/SEPT 2009
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Advertorial
GUARDS MONITORING ELECTRONIC SECURITY MOBILE PATROLS AVIATION
INSIDER Aug09 Iss2_92pp
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SHOW GUIDE
GENERAL INFO FLOORPLAN A-Z LISTING EXHIBITOR LISTING
WELCOME TO SECURITY 2009 CONFERENCE & EXHIBITION On behalf of ASIAL and Diversified Exhibitions Australia,
Society at the University of California and Professor Martin Gill,
welcome you to Security 2009 Conference and Exhibition – the
Director, Perpetuity Research & Consultancy international.
24th annual industry event for security professionals.
A full seminar program will be running during Security 2009
At the time of writing, this year‚s exhibition will feature 26 first
where you can sit and listen to industry experts and exhibitors talk
time exhibitors, an expanded Data Security Village and the
about the latest trends in Security technology. These seminars are
launch of over 50 new products. What this means is that you will
free for all visitors to attend. See the full program on the following
be seeing first hand the latest in Security technology.
pages or check out our website www.securityexpo.com.au for
Nowhere else in Australia can you meet over 130
any updates or changes.
manufacturers and suppliers of CCTV, Access Control,
In 2009, we have added the Security networking lounge and
Biometrics, Data security, Alarms, physical security, Critical
bar area for you to take a break and catch-up with colleagues
Infrastructure Security and much more. Printed articles and the
and suppliers. Don’t forget the café for lunch!
internet can only present a limited representation of new and
Registration: If you haven’t already registered for Security
emerging security technologies. Security 2009 is your chance
2009 please visit our web site at www.securityexpo.com.au.
to see and discuss first hand the latest security threats and
Entry is free, restricted to industry professionals only.
solutions available. Whether you are considering a new security system or upgrading, just a few hours at Security 2009 will give you a clearer understanding of the best security solution for your organization and a worthwhile investment of your time. The Security 2009 Conference program brings together an exceptional line up of local and international security experts,
Peter Higgins
including The Hon Robert McClelland, Federal Attorney
Exhibition Manager
General; Henry Pontell, Professor of Criminology, Law and
Diversified Exhibitions
42 //SECURITY INSIDER AUG/SEPT 2009
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THANK YOU
ASIAL & DIVERSIFIED EXHIBITIONS AUSTRALIA WOULD LIKE TO THANK THE FOLLOWING ORGANISATIONS FOR THEIR SUPPORT Exclusive Conference Sponsor
Lead Gala Dinner Sponsor
Entertainment Sponsor
Cocktail Reception Sponsor
Media Partners
Exclusive Media Publication
Supporting Associations
Exclusive Exhibition Security
Exhibition Organiser
Endorsed By
Australian Security Industry Association Limited
44 //SECURITY INSIDER AUG/SEPT 2009
Seminar Theatre Sponsor
Official Carrier
INSIDER Aug09 Iss2_92pp
ADT Advertorial 024 - IP Connect.indd 1
5/8/09
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Page 45
19/03/2009 4:30:17 PM
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SECURITY 2009 FLOOR PLAN
Security2009 CONFERENCE & EXHIBI TI ON SYDNEYCONVENTION & EXHIBITION CENTRE
24-26 AUGUST2009
ASIAL
ENTRY/EXIT
Hall 2 46 //SECURITY INSIDER AUG/SEPT 2009
Floorplan as at 3/08/09 Check with Organiser’s for update
INSIDER Aug09 Iss2_92pp
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Page 47
ASIAL Membership
ASIAL
Access the strength, benefits and resources exclusive to ASIAL members For more information Visit www.asial.com.au/apply Email membersupport@asial.com.au Call (02) 8425 4300 Exhibition organised by
Your mark of distinction
INSIDER Aug09 Iss2_92pp
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WHAT’S ON
Free Seminar Program – Hall 3 Monday 24th August Time
Title
Speaker
Presenting Co.
10:30am
The Future of IP Video - Decentralised Architecture
Graham Wheeler
MOBOTIX AG
11:00am
A New Generation of HD Video Surveillance
Peter Norman
Sony Corporation
11:30am
Real Time Monitoring of Active Directory Security
Kurt Heinrich
Swarm Logic
1:00pm
Simple Installation Solutions - Save Time and Money
Sonny Lee
Exico Connectors
1:30pm
Electronic Noses Smell Good For Security
Dr Graham Bell
E-Nose
2:00pm
City of Dreams - Casino Macao
Frank Oetjen
Dallmeier Electronic
2:30pm
Come and Hear the Global Leaders Present on Michael Soderberg
ASSA ABLOY Australia
Security Industry?
Steve Crutchfield
Motorola Australia
Hostile Vehicle Mitigation Measures
Heng Jiang Cheng
Leda-Vannaclip
the Future of Door Opening Solutions 3:30pm
4:00pm
Is Digital Two-way Radio Re-defining Safety in the
BFT Automation Australia BFT is one of the worldwide leaders in the manufacturing and distributing of gate automation, boom gates, access control systems and rising bollards.
BFT has now come “down under” to improve our service and image in Australia. As world leaders in gate automation, BFT can provide a wide and diverse range of high quality and reliable products from sliding gate operators for domestic and commercial use through electromechanical and hydraulic swing gate operators to suit any application.
www.bftaustralia.com.au
BFT is commited in keeping with modern electronic technologies and our controllers offer the latest in advanced safety features. BFT Automation Australia is renown in providing high quality customer service. We provide training, technical support, marketing tools and lead generation strategies to help our customers improve and grow their business. Call or visit our website today and allow us to help you specify your requirements from residential properties to the busy commercial/industrial site.
BFT Automation Australia will exhibit at Security 2009 - Stand No G21 on 24-26th August 2009
48 //SECURITY INSIDER AUG/SEPT 2009
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WHATâ&#x20AC;&#x2122;S ON
Tuesday 25th August Time
Title
Speaker
Presenting Co.
10:00am
A New Generation of HD Video Surveillance
Peter Norman
Sony Corporation
10:30am
Cloud Computing - The Legal and Security Issues
Eric A Hibbard
SNIA ANZ
11:30am
Real Time Monitoring of Active Directory Security
Kurt Heinrich
Swarm Logic
12:00pm
Cloud Computing - Where Security Makes Sense
Keith Price
Telstra Security Solutions
1:00pm
How New CCTVTechnologies Can Create Greater Mikael Johansson
Dedicated Micros
the Future of Door Opening Solutions
Michael Soderberg
ASSA ABLOY Australia
2:30pm
City of Dreams - Casino Macao
Frank Oetjen
Dallmeier Electronic
3:00pm
Physical & Logical Access Convergence
Ross Head
Hirsch Electronics Corp
3:30pm
Simple Installation Solutions - Save Time and Money
Kelly Lee
Exico Connectors
4:00pm
Surveillance Moving Beyond Security
Wong Wai King
Axis Communications
Computer Based Evidence
Arun Raghu
Stratsec
11:30am
Have You Really Secured Your Data?
Eric A Hibbard
SNIA ANZ
12:00pm
Simple Installation Solutions - Save Time and Money
Sonny Lee
Exico Connectors
12:30pm
The Future of IP Video - Decentralised Architecture
Graham Wheeler
MOBOTIX AG
1:00pm
Hostile Vehicle Mitigation Measures
Heng Jiang Cheng
Leda-Vannaclip
1:30pm
Electronic Noses Smell Good For Security
Dr Graham Bell
E-Nose
ROI For End Users 2:00pm
Come and Hear the Global Leaders Present on
Wednesday 25th August 10:30am
INSIDER Dec08 Iss6_56pp
27/11/08
The Challenges of Using Digital Forensics to Acquire
9:29 PM
SECURITY NEWS 24/7
Page 1
SECURITY
THE MAGAZINE FOR SECURITY PROFESSIONALS
PUBLISHED BY THE AUSTRALIAN SECURITY INDUSTRY ASSOCIATION
[MAG AZINE] VOL.13 | ISSUE.6 | DEC08/JAN09
+
37 25
PP255003/02390
ASIAL 40th Celebration, 30 April 2009, Crown Casino
industry magazine
high traffic website
To subscribe email security@asial.com.au SECURITY INSIDER AUG/SEPT 2009// 49
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EXHIBITOR LISTING (A-Z)
STAND
COMPANY NAME
STAND
COMPANY NAME
G18 ..........Australian Security Industry Association Limited (ASIAL)
G26 .................................................Electro-com (Australia) Pty Ltd
J40 ......................................................................................ABnote
J20.......................Electronic Development Sales (Australia) Pty Ltd
F13 ..............................................Access Communications Pty Ltd
J38 .........................................................................E-Nose Pty Ltd
E10...................................................................AGP Door Systems
D10.....................................................................EOS Australia P/L
J31 ...................AISA â&#x20AC;&#x201C; Australian Information Security Association
E46 ..................................................................ETM Pacific Pty Ltd
G17 .....................................................................Alarm IP Australia
C15 .....................................................................Exico Connectors
J46 ...................................................................Altronic Distributors
E40 ..........................................................................FAAC Australia
A17.......................................................................................AMCA
J48 .........................................................................Fluke Networks
F35.................................................................AME System Pty Ltd
F34 ...........................................................Forecam Security Group
F08 .................................................Ann-Chain Enterprise Co., Ltd.
B38 ......................................FSH Fire & Security Hardware Pty Ltd
F44............................................................AOS Group/Ezi Security
F34 ..................................................Fujian Forecam Optics Co Ltd
A19 .........................................................................................ASM
F30...................................................................Geutebruck Pty Ltd
B12 ...........................................................................ASSA ABLOY
E49 ...........................................................................Gryffin Pty Ltd
E06 .........................................................................Austar Security
A27 ......................................................Gunnebo Australia Pty. Ltd.
H25 .......................................................................Australian Paper
F15 ...................................................Harcor Security Seals Pty Ltd
G33................................................Australian Security Fencing P/L
A02 ................................................................................HID Global
F12..................................................Australian Security Technology
C02 ..........................................................................Hills Industries
E33.................................................................................AverFocus
A11 ................................................Hirsch Electronics (Asia-Pacific)
G22..................................................................Avigilon Asia Pacific
F17................................................................................ID Supplies
D14...................................................Axis Communications Pty Ltd
C22 ........................IDW Technologies (A division of ID Warehouse)
F18.......................................................Bens Wholesale Monitoring
C42..........................................................................Image Bollards
G21 ............................................BFT Automation Australia Pty Ltd
J54 .....................................................................Infratherm Pty Ltd
J56.................................................................................BioAccSys
D35.................................................Integrity Locksmiths & Security
D44 ...............................................................Biometric Innovations
A38 ............................................................................Intek Security
A25 ............................................................BNB Solutions Co., Ltd
B16 .........................................................................................ISCS
E18 .........................................................................Briell Marketing
C17....................................................................................Jacques
A15.....................................................................B-Sealed Pty. Ltd.
F22...........................................................................Kaba Australia
F40 ....................................Building Services Recruitment Australia
E36 ........................................................Kobra Shredders Australia
C40 ................................C R Kennedy Total Surveillance Solutions
E13 ........................................................................................Lan 1
H35 ......................Cash Dye Australia Pty Ltd / Bio Digital Security
A21 ....................................................................LawMate Australia
G36.................................................................CCTV Direct Pty Ltd
F02 .............................................................Leda-Vannaclip Pty Ltd
E39...................................................CENTAMAN Entrance Control
C30 ..........................................................................................LSC
D22 .....................................................Central Security Distribution
G29 ...............................................................Magnetic Automation
A13 ..........................................................Chase Security Solutions
J35.............................................................................mbits Pty Ltd
B17 ...............................................................................CIC Secure
C50 ................................................................Merit Lilin Pacific P/L
J26...............................................Classiclite Lighting (Aust) Pty Ltd
E17....................................................................Milestone Systems
D50 .............................................................................COE Limited
E30 ..........................................Mitsubishi Electric Australia Pty Ltd
B30 ..................................................................Commend Australia
B22 ...........................................................................MOBOTIX AG
A31.................................................Datacard South Pacific Pty Ltd
G40...................................................................................Motorola
D02 .....................................................................Dedicated Micros
G24 ..................................................................................Multicard
C36.........................................................Digifort IP Video Software
B34 ...........................................................Natural Power Solutions
A26...............................................................EKA/Smartlock Digital
E14.................................................................................Nedap AVI
Listings subject to change without notification, for an updated list visit www.securityexpo.com.au
50 //SECURITY INSIDER AUG/SEPT 2009
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Catch up with us and see our latest products at the Security 2009 Exhibition 24-26 August 2009 - Sydney Convention and Exhibition Centre
Come and see us at the Central Security Distribution Stand D22 where Inner Range will be showing its latest range of products and exciting new integrated solutions. The new Concept LAN Over Ethernet module
The new Concept 4000
The new Concept 4000 RF LAN module Supporting all Paradox wireless PIRs & Pushbutton Fobs
Intelligent two door access module. Full on board intelligence with flexible expansion options
Insight Professional Version 4
2 Door -2 Reader , 2 Door -4 Reader 4 Door -4 Reader , 4 Door -6 Reader New Multipath IP Hosted Monitoring Solution
& 4 Door - 8 Reader
New DVR Integration for Insight Professional Now Supporting CSD Vision DVRâ&#x20AC;&#x2122;s
No control room set up costs and MultipleTelco Networks
1 Millennium Court Knoxfield Victoria, 3180 Australia Tel: +61 3 9753 3488 Fax: +61 3 9753 3499 email: admin@innerrange.com
Asial inviteV3 .indd 1
New South Wales Unit 6, 185 Briens Road, NORTHMEAD, NSW, 2152 Phone: 02 8014 2600 Fax: 02 8569 0954
Queensland Unit 9, 17 Cairns Street, LOGANHOLME, QLD, 4129 Phone: 07 3333 0800 Fax: 07 3020 3862
Head Office - Victoria Unit 6, Nexus Business Park, 35 Dunlop Road, MULGRAVE, VIC, 3170 Phone: 03 9946 3200 Fax: 03 8612 3656
Distribution Centre - Tullamarine Victoria 22 Mallet Road, TULLAMARINE, VIC, 3043 Phone: 03 9001 1900 Fax: 03 8610 2106
South Australia 21 Grove Avenue, MARLESTON, SA, 5033 Phone: 08 8468 8400 Fax: 08 8219 0181
Western Australia Unit 1, 1 Natalie Way, BALCATTA, WA, 6021 Phone: 08 6465 1500 Fax: 08 9238 1303
27/07/09 12:06 PM
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EXHIBITOR LISTING (A-Z)
STAND
COMPANY NAME
STAND
COMPANY NAME
A34 ....................................................................................OMEGA
J33..................................................................................SNIA ANZ
H41..............................................................Pacific Rin Distributors
E22 ..............................................................Sony Australia Limited
H36 ..........................................................Pegasus Trading Pty Ltd
B21 .................................................................................Sprintquip
H39 .....................................................Perimeter Systems Australia
B29 ................................................................................Stan Bond
A33 .......................................................................PITLOK Security
A10 .....................................................................................Suretek
H40....................................................PPC - Plastic Card Solutions
H32 ............................................................................Swarm Logic
H52 .....................................................Rapiscan Systems Australia
H24..................................................................SystemWare-Pacific
E02 ................................................................................RemGuard
A18 ...................................................TAFE NSW - Sydney Institute
C16 ................................................................RhinoCo Technology
D29...................................................................TAKEX America Inc
D40....................................................................Sagem Australasia
B32.............................................Techniche Security & Surveillance
F10 ...................................................Sargent Security Aus. Pty Ltd
G43 .....................................................The Service Manager (TSM)
C31 .................................................................Seagate Technology
D34 ..........................................................Unicard Systems Pty Ltd
A22 ...................................................Security Distributors Australia
C33 ....................................................................uniQcam Pte. Ltd.
A09 ...............................Security Electronics & Networks Magazine
F06.................................................................Valutronics UniGuard
B10 ....................................................Security Merchants Australia
A06.........................................................Video Alarm Technologies
E35 .....................................................Security Solutions Magazine
G39...................................................................................Vissacon
A23 .......................................................................SecuSafe Pty ltd
H34 .........................................................................Western Digital
G37.......................................................Sewosy Malaysia Sdn Bhd
G52 .......................................................................................Xtralis
Listings subject to change without notification, for an updated list visit www.securityexpo.com.au
52 //SECURITY INSIDER AUG/SEPT 2009
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SERVICES/SUPPLIER LISTING
> Access Control E10 – AGP Door Systems G17 – Alarm IP Australia B12 – ASSA ABLOY F12 – Australian Security Technology J56 – BioAccSys D44 – Biometric Innovations E18 – Briell Marketing H35 – Cash Dye Australia Pty Ltd / Bio Digital Security E39 – CENTAMAN Entrance Control D22 – Central Security Distribution A13 – Chase Security Solutions B30 – Commend Australia A31 – Datacard South Pacific Pty Ltd A26 – EKA/Smartlock Digital G26 – Electro-com (Australia) Pty Ltd J20 – Electronic Development Sales (Australia) Pty Ltd D10 – EOS Australia P/L E40 – FAAC Australia F34 – Forecam Security Group B38 – FSH Fire & Security Hardware Pty Ltd F34 – Fujian Forecam Optics Co Ltd F15 – Harcor Security Seals Pty Ltd A02 – HID Global C02 – Hills Industries A11 – Hirsch Electronics - Asia-Pacific D35 – Integrity Locksmiths & Security B16 – ISCS F22 – Kaba Australia E13 – Lan 1 C30 – LSC G29 – Magnetic Automation G24 – Multicard B34 – Natural Power Solutions E14 – Nedap AVI H40 – PPC - Plastic Card Solutions D40 – Sagem Australasia B10 – Security Merchants Australia G37 – Sewosy Malaysia Sdn Bhd H24 – SystemWare-Pacific A18 – TAFE NSW - Sydney Institute B32 – Techniche Security & Surveillance C33 – uniQcam Pte. Ltd. G52 – Xtralis > Alarms G17 – Alarm IP Australia J46 – Altronic Distributors D22 – Central Security Distribution F34 – Forecam Security Group F34 – Fujiam Forecam Optics Co Ltd C02 – Hills Industries D35 – Integrity Locksmiths & Security A38 – Intek Security C30 – LSC A22 – Security Distributors Australia B10 – Security Merchants Australia
A18 – TAFE NSW - Sydney Institute G43 – The Service Manager (TSM) C33 – uniQcam Pte. Ltd. A06 – Video Alarm Technologies G52 – Xtralis > Barrier Protection/Bollards E10 – AGP Door Systems F44 – AOS Group/Ezi Security G33 – Australian Security Fencing P/L G21 – BFT Automation Australia Pty Ltd A15 – B-Sealed Pty. Ltd. E40 – FAAC Australia A27 – Gunnebo Australia Pty. Ltd. F15 – Harcor Security Seals Pty Ltd C42 – Image Bollards F22 – Kaba Australia F02 – Leda-Vannaclip Pty Ltd G29 – Magnetic Automation B34 – Natural Power Solutions E14 – Nedap AVI B21 – Sprintquip A18 – TAFE NSW - Sydney Institute > Biometrics E10 – AGP Door Systems F12 – Australian Security Technology J56 – BioAccSys D44 – Biometric Innovations H35 – Cash Dye Australia Pty Ltd / Bio Digital Security A13 – Chase Security Solutions A31 – Datacard South Pacific Pty Ltd J20 – Electronic Development Sales (Australia) Pty Ltd D10 – EOS Australia P/L A11 – Hirsch Electronics - Asia-Pacific C22 – IDW Technologies (A division of ID Warehouse) C30 – LSC D40 – Sagem Australasia H24 – SystemWare-Pacific > CCTV J46 – Altronic Distributors E06 – Austar Security E33 – AverFocus G22 – Avigilon Asia Pacific D14 – Axis Communications Pty Ltd C40 – C R Kennedy Total Surveillance Solutions G36 – CCTV Direct Pty Ltd D22 – Central Security Distribution D50 – COE Limited D02 – Dedicated Micros C36 – Digifort IP Video Software D10 – EOS Australia P/L C15 – Exico Connectors F34 – Forecam Security Group F34 – Fujiam Forecam Optics Co Ltd F30 – Geutebruck Pty Ltd
Listings subject to change without notification, for an updated list visit www.securityexpo.com.au
54 //SECURITY INSIDER AUG/SEPT 2009
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C02 – Hills Industries D35 – Integrity Locksmiths & Security B16 – ISCS E13 – Lan 1 C30 – LSC C50 – Merit Lilin Pacific P/L E17 – Milestone Systems E30 – Mitsubishi Electric Australia Pty Ltd B22 – MOBOTIX AG B34 – Natural Power Solutions A34 – OMEGA E02 – RemGuard C31 – Seagate Technology B10 – Security Merchants Australia A23 – SecuSafe Pty ltd E22 – Sony Australia Limited A18 – TAFE NSW - Sydney Institute B32 – Techniche Security & Surveillance C33 – uniQcam Pte. Ltd. G52 – Xtralis > Clothing/ Equipment & Accessories A15 – B-Sealed Pty Ltd H41 – Pacific Rin Distributors > Computer IT & Communications Security F13 – Access Communications Pty Ltd J31 – AISA - Australian Information Security Association F12 – Australian Security Technology J56 – BioAccSys A13 – Chase Security Solutions B30 – Commend Australia J48 – Fluke Networks A11 – Hirsch Electronics - Asia-Pacific E36 – Kobra Shredders Australia J35 – mbits Pty Ltd B34 – Natural Power Solutions C31 – Seagate Technology A23 – SecuSafe Pty ltd H32 – Swarm Logic > Critical Infrastructure Security Services G33 – Australian Security Fencing P/L F12 – Australian Security Technology D22 – Central Security Distribution A26 – EKA/Smartlock Digital J54 – Infratherm Pty Ltd F02 – Leda-Vannaclip Pty Ltd H39 – Perimeter Systems Australia H24 – SystemWare-Pacific D29 – TAKEX America Inc > Data Security F13 – Access Communications Pty Ltd J31 – AISA - Australian Information Security Association
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SERVICES/SUPPLIER LISTING
H25 – Australian Paper A15 – B-Sealed Pty Ltd A13 – Chase Security Solutions A11 – Hirsch Electronics - Asia-Pacific C22 – IDW Technologies (A division of ID Warehouse) E36 – Kobra Shredders Australia E13 – Lan 1 J35 – mbits Pty Ltd H36 – Pegasus Trading Pty Ltd J33 – SNIA ANZ H32 – Swarm Logic G43 – The Service Manager (TSM) H34 – Western Digital > Detection Control/Devices G33 – Australian Security Fencing P/L F12 – Australian Security Technology G21 – BFT Automation Australia Pty Ltd H35 – Cash Dye Australia Pty Ltd / Bio Digital Security D22 – Central Security Distribution J54 – Infratherm Pty Ltd D35 – Integrity Locksmiths & Security E02 – RemGuard D29 – TAKEX America Inc C33 – uniQcam Pte. Ltd. > Fencing/Perimeter Security/Grilles E10 – AGP Door Systems J46 – Altronic Distributors F08 – Ann-Chain Enterprise Co., Ltd F44 – AOS Group/Ezi Security G33 – Australian Security Fencing P/L E40 – FAAC Australia E49 – Gryffin Pty Ltd A27 – Gunnebo Australia Pty. Ltd. G29 – Magnetic Automation E14 – Nedap AVI H39 – Perimeter Systems Australia B29 – Stan Bond D29 – TAKEX America Inc G52 – Xtralis
> Fire Protection/Safety B38 – FSH Fire & Security Hardware Pty Ltd G37 – Sewosy Malaysia Sdn Bhd G43 – The Service Manager (TSM) > Home Automation B12 – ASSA ABLOY G21 – BFT Automation Australia Pty Ltd D35 – Integrity Locksmiths & Security A38 – Intek Security C17 – Jacques > ID Systems/Supplies J40 – ABnote E18 – Briell Marketing A31 – Datacard South Pacific Pty Ltd J20 – Electronic Development Sales (Australia) Pty Ltd F15 – Harcor Security Seals Pty Ltd F17 – ID Supplies C22 – IDW Technologies (A division of ID Warehouse) G24 – Multicard E14 – Nedap AVI H40 – PPC - Plastic Card Solutions D40 – Sagem Australasia D34 – Unicard Systems Pty Ltd > IP Technology G17 – Alarm IP Australia E06 – Austar Security C40 – C R Kennedy Total Surveillance Solutions G36 – CCTV Direct Pty Ltd B30 – Commend Australia D02 – Dedicated Micros C36 – Digifort IP Video Software G26 – Electro-com (Australia) Pty Ltd D10 – EOS Australia P/L J48 – Fluke Networks C17 – Jacques E36 – Kobra Shredders Australia E13 – Lan 1
Listings subject to change without notification, for an updated list visit www.securityexpo.com.au
56 //SECURITY INSIDER AUG/SEPT 2009
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C50 – Merit Lilin Pacific P/L E17 – Milestone Systems E30 – Mitsubishi Electric Australia Pty Ltd B22 – MOBOTIX AG E22 – Sony Australia Limited A10 – Suretek H24 – SystemWare-Pacific G52 – Xtralis > Locks/Hardware B12 – ASSA ABLOY J56 – BioAccSys A25 – BNB Solutions Co., Ltd A15 – B-Sealed Pty. Ltd. A26 – EKA/Smartlock Digital G26 – Electro-com (Australia) Pty Ltd B38 – FSH Fire & Security Hardware Pty Ltd F15 – Harcor Security Seals Pty Ltd D35 – Integrity Locksmiths & Security F22 – Kaba Australia B10 – Security Merchants Australia G37 – Sewosy Malaysia Sdn Bhd B21 – Sprintquip A18 – TAFE NSW - Sydney Institute H34 – Western Digital > Monitoring Equipment Systems/Services
G17 – Alarm IP Australia F35 – AME System Pty Ltd G18 – ASIAL F18 – Bens Wholesale monitoring J38 – E-Nose Pty Ltd C02 – Hills Industries J54 – Infratherm Pty Ltd A38 – Intek Security E02 – RemGuard C31 – Seagate Technology A10 – Suretek H24 – SystemWare-Pacific G43 – The Service Manager (TSM) G39 – Vissacon H34 – Western Digital
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> Other > Audio Visual Products C15 – Exico Connectors E22 – Sony Australia Limited > Cash Denigration/ATM Protection H35 – Cash Dye Australia Pty Ltd / Bio Digital Security > Electronic Key Security B17 – CIC Secure > Entrance Control Equipment/Turnstiles E39 – CENTAMAN Entrance Control A27 – Gunnebo Australia Pty Ltd G29 – Magnetic Automation > Industry Associations G18 – ASIAL - Australian Security Industry Association Limited J31 – AISA - Australian Information Security Association A17 – AMCA > Infrared Thermal Imaging Cameras G39 – Vissacon – Other > Patrol Management Systems F10 – Sargent Security Aus. Pty Ltd F06 – Valutronics UniGuard > Recruitment F40 – Building Services Recruitment Australia > RFID G24 – Multicard > Security Lighting J26 – Classiclite Lighting (Aust) Pty Ltd H41 – Pacific Rin Distributors > Publications/Magazines G18 – Security Insider Magazine A19 – ASM A09 – Security Electronics & Networks Magazine E35 – Security Solutions Magazine > Safes/Record Protection A26 – EKA/Smartlock Digital A27 – Gunnebo Australia Pty. Ltd. A11 – Hirsch Electronics - Asia-Pacific E36 – Kobra Shredders Australia B21 – Sprintquip > Security A21 – LawMate Australia A33 – PITLOK Security C16 – RhinoCo Technology
J40 – ABnote J56 – BioAccSys E18 – Briell Marketing H35 – Cash Dye Australia Pty Ltd / Bio Digital Security A13 – Chase Security Solutions A31 – Datacard South Pacific Pty Ltd G26 – Electro-com (Australia) Pty Ltd J20 – Electronic Development Sales (Australia) Pty Ltd F17 – ID Supplies C22 – IDW Technologies (A division of ID Warehouse) B16 – ISCS F22 – Kaba Australia G24 – Multicard E14 – Nedap AVI H40 – PPC - Plastic Card Solutions D40 – Sagem Australasia > Systems Integrators J40 – ABnote B12 – ASSA ABLOY J48 – Fluke Networks J35 – mbits Pty Ltd B34 – Natural Power Solutions C31 – Seagate Technology A10 – Suretek B32 – Techniche Security & Surveillance > Telecommunications F13 – Access Communications Pty Ltd B30 – Commend Australia C15 – Exico Connectors J48 – Fluke Networks G40 – Motorola A10 – Suretek G43 – The Service Manager (TSM) > Training & Education
G18 – ASIAL - Australian Security Industry Association Limited J31 – AISA - Australian Information Security Association J33 – SNIA ANZ A18 – TAFE NSW - Sydney Institute > Video Intercoms J46 – Altronic Distributors G21 – BFT Automation Australia Pty Ltd B30 – Commend Australia D10 – EOS Australia P/L C02 – Hills Industries C17 – Jacques B22 – MOBOTIX AG B10 – Security Merchants Australia A23 – SecuSafe Pty ltd > Wireless Applications J46 – Altronic Distributors B12 – ASSA ABLOY G33 – Australian Security Fencing P/L E46 – BFT Automation Australia Pty Ltd G26 – Electro-com (Australia) Pty Ltd G15 – ETM Pacific Pty Ltd J48 – Fluke Networks F15 – Harcor Security Seals Pty Ltd A38 – Intek Security F22 – Kaba Australia E13 – Lan 1 C30 – LSC E22 – Sony Australia Limited A10 – Suretek D29 – TAKEX America Inc C33 – uniQcam Pte. Ltd. > X-ray Equipment/Technology H52 – Rapiscan Systems Australia
ASIAL LAUNCHES NEW MEMBER BENEFITS AT SECURITY 2009 During Security 2009 ASIAL will launch two exciting new member benefits. • Free web page on the ASIAL website – ASIAL members will have access to a dedicated web page on the ASIAL website to promote their business.The web page will allow members to upload their own logo, images and a description of their business, services and/or products. Members will receive a dedicated URL attached to the ASIAL website; • Enhanced Security Industry Careers Centre – searching for an effective channel to target quality staff? Through a partnership with the Fairfax Digital Network Group (which includes www.mycareer.com.au), members can now save 20% when posting a job! For more information visit ASIAL at Security 2009 on stand G18 or visit www.asial.com.au
> Smart Cards Listings subject to change without notification, for an updated list visit www.securityexpo.com.au
58 //SECURITY INSIDER AUG/SEPT 2009
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EXHIBITOR LISTING
J40
G18
F18
ABNOTE
ASIAL
BENS WHOLESALE MONITORING
martin@screencheck.com.au (61) 02 9659 6366 www.screencheck.com.au
marketing@asial.com.au (61) 02 8425 4300 www.asial.com.au
crm@bensecurity.com.au 1300 130 515 www.bensecurity.com.au
F13
A19
G21
ACCESS COMMUNICATIONS PTY LTD
ASM
sales@accesscomms.com.au (61) 02 9414 8888 www.accesscomms.com.au
judyhinz@yaffa.com.au (61) 07 3348 6966 www.securityaccess.com.au
BFT AUTOMATION AUSTRALIA PTY LTD
E10
B12
AGP DOOR SYSTEMS
ASSA ABLOY
J56
alastair_russell@agpgroup.com.au (61) 02 9671 0000 www.agpgroup.com.au
info@assaabloy.com (61) 03 8574 3888 www.assaabloy.com
BIOACCSYS
J31
E06
AISA - AUSTRALIAN INFORMATION SECURITY ASSOCIATION
AUSTAR SECURITY
D44
peterg@austarsecurity.com.au (61) 03 9894 0333 www.austarsecurity.com.au
BIOMETRIC INNOVATIONS
info@aisa.org.au 0420 998 614 www.aisa.org.au
G1 ALARM IP AUSTRALIA sales@alarmip.com.au 1300 767 347 www.alarmip.com.au
H25
info@bftaustralia.com.au (61) 02 9757 0677 www.bftaustralia.com.au
pradip@bioaccsys.net (61) 07 5571 7426 www.bioaccsys.net
rcasey@biometricinnovations.com (61) 07 3243 6010 www.biometricinnovations.com
AUSTRALIAN PAPER
A25
samantha.pudney@australianpaper.com.au (61) 03 8540 2208 www.australianpaper.com.au
BNB SOLUTIONS CO., LTD
G33
foryou@bnbsol.net +82 2 8010 199 www.bnbsol.net
AUSTRALIAN SECURITY FENCING P/L
E18
sales@asf4u.com.au (61) 02 4577 9633 www.asf4u.com.au
sam@briell.com.au (61) 02 9986 3911 www.briell.com.au
F12
A15
AUSTRALIAN SECURITY TECHNOLOGY
B-SEALED PTY. LTD.
AMCA nicole@suretek.net (61) 02 8787 9822 www.amca.org.au
jl@ast-online.net.au (61) 02 9450 0744 www.astpl.com.au
F35
E33
AME SYSTEM PTY LTD
AVERFOCUS
BUILDING SERVICES RECRUITMENT AUSTRALIA
sales@amesystem.com.au 03 9574 8044 www.amesystem.com.au
wayne@averfocus.com.au (61) 07 3345 7522 www.averfocus.com.au
dontulley@bsra.com.au 0400 071 806 www.bsra.com.au
F08
G22
C40
ANN-CHAIN ENTERPRISE CO., LTD.
AVIGILON ASIA PACIFIC
C R KENNEDY TOTAL SURVEILLANCE SOLUTIONS
J46 ALTRONIC DISTRIBUTORS sydwsale@altronics.com.au (61) 02 8748 5399 www.altronics.com.au
A17
annchain@ms8.hinet.net +886 4 752 1297 www.ann-chain.com
sales@avigilonap.com (61) 07 3853 5393 www.avigilon.com
D14
BRIELL MARKETING
sales@sealed.com.au (61) 02 9620 5988 www.sealed.com.au
F40
sales@crkennedy.com.au (61) 03 9823 1533 www.crkennedy.com.au
F44
AXIS COMMUNICATIONS PTY LTD
H35
AOS GROUP/EZI SECURITY
sharon.chong@axis.com +65 6836 2777 www.axis.com
CASH DYE AUSTRALIA PTY LTD / BIO DIGITAL SECURITY
info@aosgroup.com.au (61) 02 9316 4477 www.ezisecurity.com.au
Listings subject to change without notification, for an updated list visit www.securityexpo.com.au
62 //SECURITY INSIDER AUG/SEPT 2009
paul@cashdyeaustralia.com.au paul@biodigitalsecurity.com (61) 02 9420 4022
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EXHIBITOR LISTING
www.cashdyeaustralia.com.au
J26
C36
G36
CLASSICLITE LIGHTING (AUST) PTY LTD
DIGIFORT IP VIDEO SOFTWARE
CCTV DIRECT PTY LTD
sales.ap@digifort-distribution.com 0430 126 271 www.digifort-distribution.com
support@cctvdirect.com.au (61) 07 5574 5854 www.cctvdirect.com.au
info@classiclite.com.au (61) 03 9421 2911 www.classiclite.com.au
E39
D50
EKA/SMARTLOCK DIGITAL
CENTAMAN ENTRANCE CONTROL
COE LIMITED
bryan.coulthart@ekasecurity.com.au (61) 02 9612 4768 www.ekasecurity.com.au
A26
turnstiles@centaman.com.au (61) 02 9906 7522 www.entrancecontrol.com.au
julietyow@coeasia.com.sg +65 6325 6018 www.coe.co.uk
D22
B30
G26
CENTRAL SECURITY DISTRIBUTION
COMMEND AUSTRALIA
ELECTRO-COM (AUSTRALIA) PTY LTD
enquiries@centralsd.com.au (61) 03 9946 3200 www.centralsd.com.au
A13 CHASE SECURITY SOLUTIONS
g.ross@commend.com.au (61) 02 4655 5738 www.commend.com.au
A31 DATACARD SOUTH PACIFIC PTY LTD
sales@electrocom.com.au 1300 130 806 www.electrocom.com.au
J20 ELECTRONIC DEVELOPMENT SALES (AUSTRALIA) PTY LTD
info@chasesecurity.com.au 1300 793 316 www.ChaseSecurity.com.au
Kevin_Beck@datacard.com (61) 03 9535 0300 www.datacard.com.au
B17
D02
CIC SECURE
DEDICATED MICROS
J38
dmaustralia@dmicros.com (61) 02 9634 4211 www.dedicatedmicros.com
E-NOSE PTY LTD
sales@cicgroup.com.au (61) 02 6239 3355 www.cicgroup.com.au
dominic.gannon@edsales.com.au (61) 02 9496 0500 www.edsales.com.au
info@e-nose.info (61) 02 9209 4083 www.enose.info
Listings subject to change without notification, for an updated list visit www.securityexpo.com.au
at 18 us . G it is no
V d an St
64 //SECURITY INSIDER AUG/SEPT 2009
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EXHIBITOR LISTING
D10
F34
A27
EOS AUSTRALIA P/L
FORECAM SECURITY GROUP
GUNNEBO AUSTRALIA PTY. LTD.
nsw@eos.com.au (61) 02 9749 5888 www.eos.com.au
sales@forecamsecurity.com (61) 03 9077 4549 www.forecamsecurity.com
andrew.wilson@gunnebo.com (61) 02 9852 0700 www.gunnebo.com
G46
B38
F15
ETM PACIFIC PTY LTD
FSH FIRE & SECURITY HARDWARE PTY LTD
HARCOR SECURITY SEALS PTY LTD
marc@fshlocking.com.au (61) 02 9700 1050 www.fshlocking.com.au
davidm@harcor.com.au (61) 02 9454 4200 www.harcor.com.au
EXICO CONNECTORS
F34
A02
sales@exico.com.au (61) 02 9824 5680 www.exico.com.au
FUJIAN FORECAM OPTICS CO LTD
HID GLOBAL
maggie_gu@forecam.com +86 591 8368 7692, 8398 2411 www.forecam.com
asiasales@hidglobal.com (61) 03 9863 7216 www.hidglobal.com
FAAC AUSTRALIA
F30
C02
sales@faac.com.au (61) 02 8756 5644 www.faac.com.au
GEUTEBRUCK PTY LTD
HILLS INDUSTRIES
sales@geutebruck.com.au 1300 855 291 www.geutebruck.com.au
info@hills.com.au (61) 02 9717 5222 www.hills.com.au
FLUKE NETWORKS
E49
A11
sales@fluke.com (61) 02 8850 3333 www.flukenetworks.com/au
GRYFFIN PTY LTD
HIRSCH ELECTRONICS (ASIA-PACIFIC)
info@etmpacific.com.au (61) 02 9956 7377 www.etmpacific.com.au
C15
E40
J48
sales@gryffin.com.au (61) 03 9761 4522 www.gryffin.com.au
Listings subject to change without notification, for an updated list visit www.securityexpo.com.au
66 //SECURITY INSIDER AUG/SEPT 2009
rosshead@hirschelectronics.com (61) 07 3472 1346 www.hirschelectronics.com
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EXHIBITOR LISTING
F17
www.kobrashredders.com.au
G40
ID SUPPLIES
E13
MOTOROLA
sales@idsupplies.com.au (61) 02 9485 0455 www.idsupplies.com.au
LAN 1
motoanz@motorola.com (61) 03 9847 7500 www.motorola.com.au
C22
enquiry@Lan1.com.au (61) 02 9318 4200 www.Lan1.com.au
G24
IDW TECHNOLOGIES (A DIVISION OF ID WAREHOUSE)
A21
MULTICARD
www.idwarehouse.com.au 1300 886 380 www.idwarehouse.com.au www.idwtechnologies.com.au
LAWMATE AUSTRALIA adam@lawmateaustralia.com 1300 887 656 www.lawmate.com.au
lreimers@fastcards.com.au (61) 07 3844 4623 www.fastcards.com.au
C42 IMAGE BOLLARDS info@imagebollards.com.au (61) 08 9242 8677 www.imagebollards.com.au
J54 INFRATHERM PTY LTD emrat@bluemaxx.com.au (61) 02 4579 7334 www.infratherm.com.au
D35 INTEGRITY LOCKSMITHS & SECURITY scott@integrity.nu 1300 366 488 www.integrity.nu
A38 INTEK SECURITY info@inteksecurity.com.au 1300 373 608 www.inteksecurity.com.au
B16 ISCS iscs@iscs.com.au (61) 02 9485 0485 www.iscs.com.au
C17 JACQUES sales@jacques.com.au (61) 07 3844 1103 www.jacques.com.au
F22 KABA AUSTRALIA info@kaba.com.au (61) 02 8787 4777 www.kaba.com.au
E36 KOBRA SHREDDERS AUSTRALIA michael@kobrashredders.com.au 1800 885 009
F02
NATURAL POWER SOLUTIONS
LEDA-VANNACLIP PTY LTD
sales@nps.com.au (61) 02 9906 6696 www.nps.com.au
lvsales@l-v.com.au (61) 02 8006 5600 www.l-v.com.au
E14
C30
NEDAP AVI
LSC
evelien.osullivan@nedap.com +315 4447 1704 www.nedapavi.com
iross@lsc.com.au (61) 02 9647 8111 www.lsc.com.au
A34
G29
OMEGA
MAGNETIC AUTOMATION
security@omegapower.com.au 1800 633 620 www.omegapower.com.au
nswsales@magnetic-oz.com (61) 03 9339 2900 www.ac-magnetic.com
H41
J35
PACIFIC RIM DISTRIBUTORS
MBITS PTY LTD
pacrimd@bigpond.com.au (61) 07 3843 4111 www.pacificrimdistributors.com.au
sales@mbits.com.au (61) 02 6163 2400 www.mbits.com.au
H36
C50
PEGASUS TRADING PTY LTD
MERIT LILIN PACIFIC P/L
andrewg@pegasustrading.co.uk (61) 02 9327 8808 www.pegasustrading.co.uk
matt@meritlilinpacific.com.au (61) 02 9646 4878 www.meritlilinpacific.com.au
H39
E17
PERIMETER SYSTEMS AUSTRALIA
MILESTONE SYSTEMS
info@perimetersystems.com.au (61) 02 9150 0651 www.perimetersystems.com.au
asal@milestonesys.com (61) 9653 9530 www.milestonesys.com
A33
E30
PITLOK SECURITY
MITSUBISHI ELECTRIC AUSTRALIA PTY LTD
sales@pitlok.com.au 0419 004 477 www.pitlok.com.au
mea_vis@meaust.meap.com (61) 02 9684 7777 www.MitsubishiElectric.com.au
B22 MOBOTIX AG au-info@mobotix.com (61) 02 8507 2000 www.mobotix.com
Listings subject to change without notification, for an updated list visit www.securityexpo.com.au
68 //SECURITY INSIDER AUG/SEPT 2009
B34
H40 PPC â&#x20AC;&#x201C; PLASTIC CARD SOLUTIONS sales@ppc.com.au 1300 651 277 www.ppc.com.au
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EXHIBITOR LISTING
(61) 03 9845 1520 www.securitysolutionsmagazine.com
D29
sales@rapiscansystems.com (61) 03 9929 4600 www.rapiscansystems.com
A23
cvandugteren@takex.com.au (61) 03 9546 0533 www.takex.com.au
E02
(61) 02 9649 4477 www.secusafe.com.au
H52 RAPISCAN SYSTEMS AUSTRALIA
REMGUARD lindsay@remguard.com.au 1300 652 700 www.realguard.com.au
C16 RHINOCO TECHNOLOGY sales@rhinoco.com.au (61) 02 4577 4708 www.rhinoco.com.au
D40 SAGEM AUSTRALASIA melody.morgan@sagem.com (61) 02 9424 3500 www.sagem.com.au
F10 SARGENT SECURITY AUS. PTY LTD peter@sargentsecurity.com.au (61) 02 9822 8806 www.sargentsecurity.com.au
SECUSAFE PTY LTD andylee@secusafe.com.au
G37 SEWOSY MALAYSIA SDN BHD wlim@sewosy.com +603 8948 8119 www.sewosy.com
TAKEX AMERICA INC
B32 TECHNICHE SECURITY & SURVEILLANCE info@techniche.com.au 1300 798 106 www.techniche.com.au
G43
J33
THE SERVICE MANAGER (TSM)
SNIA ANZ
irene@theservicemanager.com (61) 02 9690 3888 www.theservicemanager.com
paul.talbut@evito.net 0424 665 024 www.snig.org.au
D34
E22
UNICARD SYSTEMS PTY LTD
SONY AUSTRALIA LIMITED
marketing@unicard.com.au (61) 02 9437 1777 www.unicard.com.au
tony.lagan@ap.sony.com (61) 02 9887 6666 www.sony.com.au
C33
B21
UNIQCAM PTE. LTD.
SPRINTQUIP
info@uniQcam.com +65 6484 0004 www.uniQcam.com
C31
bobs@sprintquip.com.au (61) 02 9772 4377 www.sprintquip.com.au
SEAGATE TECHNOLOGY
B29
VALUTRONICS UNIGUARD
sppsupport@seagate-asia.com 1800 609 032 www.seagate.com
STAN BOND
sales@uniguard.com.au (61) 02 9626 2000 www.uniguard.com.au
A22
sales@stanbond.com.au 1300 844 483 www.stanbond.com.au
F06
A06
SECURITY DISTRIBUTORS AUSTRALIA
A10
VIDEO ALARM TECHNOLOGIES
info@securitydistributors.com.au (61) 08 9240 6281 www.texe.com
SURETEK contact@suretek.com.au 1300 654 433 www.suretek.com.au
mark@videofied.com.au (61) 07 5453 7355 www.videofied.com.au
G39
A09
H32
VISSACON
SECURITY ELECTRONICS & NETWORKS MAGAZINE
SWARM LOGIC
info@vissacon.com.au (61) 03 9753 2211 www.vissacon.com.au
monique@bridgepublishing.com.au (61) 02 9280 4425
info@swarm-logic.com 1300 760 452 www.swarm-logic.com
www.securityelectronicsandnetworks.com.au
B10 SECURITY MERCHANTS AUSTRALIA deena.kaka@assaabloy.com 1300 663 904 www.security-merchants.com
E35 SECURITY SOLUTIONS MAGAZINE nmangion@australianmediagroup
H24
WESTERN DIGITAL
SYSTEMWARE-PACIFIC
kevin.qi@achieva.com.au (61) 02 9742 3288 www.achieva.com.au
Geoff.alford@swpac.com.au (61) 02 6280 7668 www.swpac.com.au
G52
A18
XTRALIS
TAFE NSW â&#x20AC;&#x201C; SYDNEY INSTITUTE
marketing-apac@xtralis.com (61) 03 9936 7000 www.xtralis.com
melville.kane@tafensw.edu.au (61) 02 9217 4312 www.sit.nsw.edu.au
Listings subject to change without notification, for an updated list visit www.securityexpo.com.au
70 //SECURITY INSIDER AUG/SEPT 2009
H34
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Q&A
MAKING THE
GRADE Under ASIAL’s certification scheme, monitoring centres are independently inspected by a qualified engineer and certified in accordance with Australian Standard AS 2201.2:2004 Intruder Alarm Systems Monitoring Centres. ASIAL’s independent inspector, Robin Burrows* speaks to Security Insider magazine on the challenges of certifying Australia’s leading monitoring centres. Security Insider: What do you think are the necessary prerequisite qualifications and/or experience required to be an effective assessor? Robin Burrows: It might be easiest if I take a more formal approach to answering this question. In effect, ASIAL is the assessor as they have full oversight of the scheme both from a technical and administrative viewpoint. I am the ‘technical inspector’. We work within set of guidelines that list the following criteria for the administration and inspection: Scheme Administration • The body administering the scheme should be administratively independent of any the companies being graded. • No person immediately involved with the certification should have any financial interest, management links, or commercial involvement with any of the companies being graded. • The administrators should make available an expert body which will oversight the scheme from a technical
viewpoint and serve as referee if so required. A technical representative of this group should actively participate in revisions of related Standards. • All Gradings should be formally certified • A list of all certifications, including certificate numbers and expiry dates, should be published in a timely manner on the internet as well as being available on request’. Technical Inspector: • Be a tertiary qualified engineer. • Be a Member (or higher level) of the Institute of Engineers. • Be certified on the National Professional Engineers Register with Chartered Status. • Have a minimum of 20 years experience with the security industry. • Have a history as an active participant (speaker or chairperson) with security or engineering-related conferences. • Be totally independent and have no interest (whether financial or employment) in any form of security service, software or equipment business. • All grading inspections should be formally documented, with the report being provided to the applying centre within 24-hours of the inspection. SI. How has the assessment and certification process evolved over the years? RB: We have experienced a range of changes both to the core of AS2201.2 and to the many cross-referenced standards. Before I became involved, the compliance audits focused on the fire detection requirements also, all reporting was verbal! Now, we have a more formal system with on-theday printed reports being discussed at the site.The big thing for ASIAL’s grading customers is that they have a nationwide continued page 73 >
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“It is good to see how some of the pagers in a suitcase’ companies have joined the ASIAL scheme and thus been able to develop their businesses.”
approach to grading inspections and a formalised position on each of the Standard’s varied requirements. It is useful that this formalised statement has a direct input to future revisions of the Standard thus we have direct user input to development of the requirements. Oh! and of course the breadth of coverage of the compliance list is pleasing to see. Aside from the 40 centres currently listed on ASIAL’s formal document, we have (at the time of writing) another 16 centres who are ‘works in progress’. SI: What are the most interesting aspects of your role? RB: Whilst my prime formal expertise is in communications systems engineering (I came to Australia over 30 years ago to lecture at the Army’s School of Signals in such exciting topics as frequency selection and path profile analysis!), my later expertise widened to add both physical and administrative security. I am lucky to have attended a range of overseas exhibitions, conferences and liaison tasks over the years the Carnahan Conferences (now in their 43rd year) maybe being the most ‘meaty’ talkfests and the USA Sandia Laboratories maybe the most interesting from a practical viewpoint. In my role of grading inspector, I have been able to both develop and utilize this expertise: there are not many jobs where there is such a wide-ranging requirement for practical application of one’s knowledge. Centres expect me to not only fairly identify any non-compliance: they also expect me to identify the most practical corrective measures. In one day, I am expected to identify faulty lock deadlatches, discuss magnet hysteresis, and also sort (say) a problem with a router MAC address. The interchange with specialists at sites is always interesting and there is always something more to be learnt. I enjoy this.
For instance, whilst the Standard is very generous with its range of perimeter construction options, we have been able to develop some variations that offer a far higher degree of security at an equivalent or lower cost. Dealing with some of the better builders, I have been able to learn a lot about new lamination and fixing techniques.Those that know me are aware of this practical bent as well of my love of good coffee and kite-surfing! Finally, it is good to see how some of the pagers in a suitcase’ companies have joined the ASIAL scheme and thus been able to develop their businesses. A common problem is that they think too small when they develop their first monitoring centre and then have to expand or move as the business outgrows the premises. I love the success stories those who use the grading scheme as a true building block. SI: What are the most challenging aspects of an assessor’s role? RB: It is probably those centres that see the compliance audits as a challenge and don’t monitor their status between inspections. Some can take the inspection ‘on the run’ and welcome the interchange with a third-party engineer: we can get the compliance work done quickly, enjoy a cup of good coffee and mull over fine-tuning aspects of the centre. All I have to write up is a one-line OK’ clause and then some other ideas, not required for compliance’These are the professional centres that deserve to do well. Others will argue until the cows come home about (say) the Standard not requiring a door on the generator room or will become resentful that that the UPS crashed after 10 minutes and thus all their systems went down you would be surprised how often this happens! The signs are always there: say a centre has no labels on its continued page 74>
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contact breakers, or has no-one who knows where or how the generator interfaces with the mains then I know that I am in for a long day! What is more disturbing is that I can almost guarantee that I will face the same situation at the next inspection with them. Managers loved systems’ and proper allocation of responsibilities works wonders for the efficient operation of a business! SI: What are some of the most common pitfalls that monitoring centres succumb to? RB: Something that I become boring about because I repeat it so often! Many don’t decide who is responsible for what. For instance, it is terrible business practice to just pay invoices that come in: they should be signed off by a responsible employee first.Take fire extinguishers, you would be amazed how many centres place blind faith in the company that tests their extinguishers (six-monthly, before you ask!). I harp on about the fact that someone in the business should be responsible each aspect of the centre. Take fire matters: the responsible person should sign-off the invoice before accounts get their hands on it. For those centres that do this, I will guarantee that I will not find any extinguisher compliance problems. For those that don’t, I will place a bet that there is at least a 90% chance that some extinguishers have been missed normally those covering the generator. Similarly, if no-one is RESPONSIBLE for the power system, there is a good chance that the UPS will not hold up for the required hour, or the generator will not start or will not carry the load as the air-conditioning system cuts in. SI: You have been involved with ASIAL’s certification program for almost 16 years. What have been the biggest changes in the way that monitoring centres operate during this period Have you seen a demonstrable improvement in standards? RB: Initially there was a huge change, as we moved from a scheme that was very much fire-related to a more balanced and detailed technical look at the requirements of Standards. The early phase was quite a challenge for me as all the reports were verbal and (to my mind) far too firesystem focused. Initially I broke the trend by looking at sites from a wider perspective and offering a hand-written report not a very efficient system! As I realized the extent of holes in the Standard and the consequent need for both a Standard update and a more consistent approach to deficiencies, I changed to printed reports (thankfully laptops were starting to become more affordable then!). Also, I started a document that listed perceived defects and inconsistencies in the Standard. Ultimately I was able to achieve an approach that was very standardized across the country, close to a cut-and-paste system of reporting. This then freed up time for me to value-add during the inspection process, offering wider advice on improvement of the monitoring centre. Getting back to your question: yes, some sites are now very very good in terms of compliance. It gives both parties a great deal of pleasure if we can achieve on-the-day pass.
74 //SECURITY INSIDER AUG/SEPT 2009
“Sadly there are still some locations that have a sizeable fault list each time many of the problems are either critical to operations (such as UPS failures) or have OHS implications.” Some centres take a lot of effort to achieve this, including the use of mid-term informal audits. Sadly there are still some locations that have a sizeable fault list each time many of the problems are either critical to operations (such as UPS failures) or have OHS implications (such as fire extinguisher non-compliance). I have a lot of problem understanding why some businesses don’t run (for example) regular power tests: this is close to a core-business function and I am quite happy to spend time tutoring them procedurally, but some managers just don’t care enough! A loved’ centre achieves compliance very easily the Standard has very little ‘bullshit’, just lots of commonsense. One sad aspect is that, since receivers were taken out of the coverage of AS2201.2, we have no compliance monitoring of that aspect of centres. Most centres maintain redundancy of this area as a normal risk-management practice but others have an obvious weak link’. We need some compliance testing of AS2201.5 (signalling links) within centres, particularly with respect to client links. SI: What advice would you give any new company considering setting up a monitoring centre? RB: Probably the most basic of things like making an effort to know what you are getting into! You would be very surprised to learn how many people ring me up (almost weekly) about opening a new centre without knowing who is in the industry or what the relevant standards are.The business of monitoring centres is no different to any other business: networking is important and research is critical. ASIAL’s compliance scheme is a purely a technical beast, but the precursor for starting a new business must be the financial analysis.The nuts and bolts’ come after the ‘franchise decision’. Robin Burrows is a Member of the Institute of Engineers, Australia and is a registered professional engineer on the National Professional Engineers Register. He was commissioned into the British Army from Sandhurst in 1969. He served in Northern Ireland between 1975 and 1977, then moved to Australia. Both as an active kite-surfer and also a pilot (holding a commercial IFR fixed-wing licence and a private rotary licence), he is often seen in the skies over Melbourne.
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CELEBRATING 40 YEARS
CELEBRATING 40 YEARS ASIAL 1969-2009
THEN AND NOW: LICENSING AND TRAINING By Rod Cowan*
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THEN AND NOW: ASIAL
Security, in its infancy, had little in the way of licensing, with security operatives lumped in with private investigators and debt collectors under various private inquiry agents‚ acts. Until well into the 80s’ obtaining a licence was as simple as filling out a form’ paying a fee, and taking it to a local licensing sergeant at times a case of VB could expedite matters after which you could strap a gun to your hip and protect premises, go on patrol and provide cash carrying services; businessmen, such as caravan park owners, were known to some to carry concealed .357 Magnums for “personal protection”. NSW was the first State to enact industry specific legislation, when the then police minister, Peter Anderson (now head of Macquarie University’s Centre for Police, Intelligence, and CounterTerrorism), introduced the Security (Protection) Industry Act 1985. At association and institute meetings, the talk was of the lack of consultation with industry claims Anderson rebuts but the big question being whether there would be a grandfather clause allowing those who had been in the industry for some time to skip the required two days training (with an additional day for firearms). As it happened, many security officers welcomed the training, saying it helped them understand the job and their legal rights much better. Far from the new licensing requirements sounding the industry’s death knell, as predicted, it spawned a whole new industry in security training only a few companies offered such training before and a new revenue stream for off-duty coppers working as trainers or running their own training companies. Course material had to be approved by the police licensing branch and run by a sergeant (who said his qualifications for assessing training was his training as a fitter and turner). The next major turning point came in the mid 90s’ when ASIAL, mainly through the work of its then president Larry Circosta, developed a sophisticated model of co-regulation. continued page 78>
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THEN AND NOW: ASIAL
1960s > 1970s > 1980s > 1990s Circosta’s success in getting the attention of regulators helped at a Federal level by South Australian senator, Nick Minchin, son of ASIAL’s first president, Devon Minchin was highlighted in 1996, when he presented plans for industry regulation to a national meeting of chief police officers, which were met with nodding approval. By now, a hotchpotch of laws and regulations had developed in all eight Australian jurisdictions, with NSW, SA, and WA providing the most comprehensive licensing regimes, while other States and Territories overlooked key areas, such as locksmiths and alarm monitoring centres. A 1997 NSW Act, based on the ASIAL co-regulation model, including a Master Licence scheme with mandatory membership of an accredited industry body (seen as a core element in ensuring compliance and standards), was hailed as ground-breaking, attracting international attention and praise from delegates from as far afield as the US, UK, Denmark and China. The wheels began to wobble, however, when under the guise of competition, non-security associations were allowed to apply for accreditation by late 1999 there were 10 such bodies. Then, despite the success of security operations for the Sydney 2000 Olympics, including temporary licensing schemes and close co-operation between police and private security,
Security is still not there, yet. But if on track, COAG’s efforts around security guarding could see standard licensing categories, probity checks, competencies, skills, and mobility in force by January 2010.
goodwill towards the industry quickly dissipated. Media reporting of assaults, criminal activity, poor standards, and incompetency reached a crescendo in 2004, with the death of
as “ill-considered, unworkable and driven politically”. While the pugnacity of ASIAL’s former CEO,Terry Murphy, has
cricketer David Hookes during an altercation with a door
since given way to its current CEO Bryan de Caires’s consensus
controller outside a Melbourne pub, and a Sydney cash-in-
building approach, ASIAL continues to work with States and
transit guard shooting a robber fleeing the scene. In both cases,
Territories towards creating nationally consistent co-regulatory
the security personnel were found not guilty in subsequent
models of licensing.
prosecutions. Nonetheless, negative reports continued unabated. In Adelaide, authorities voiced concern over bikie gangs allegedly infiltrating the nightclub scene, selling illegal
But, federal mutual recognition activity could well see the most far-reaching changes. Already, in 2005, a special meeting of the Council of
drugs, laundering money and stirring up violence. Numerous
Australian Governments (COAG) on counter terrorism had put in
firearms thefts from security guards prompted the NSW Premier
train a raft of changes, affecting CCTV, monitoring, training and
Bob Carr to push for“vigorous reform” of the industry, telling
licensing.
ABC radio:“I‚ve got no respect for the security industry with my
Based on the Mutual Recognition Act 1992, which enables
full support, the police minister, John Watkins, has been treating
ministers from two or more states or territories to jointly declare
them pretty roughly I think the way they’ve handled weapons, for
occupations equivalent, and the conditions needed to achieve
example, the sort of security they’ve applied, has been
equivalence, a February 2006 COAG meeting agreed to new
shameful.
measures to enable people with trade qualifications to move
The inevitable response was for politicians to order wholesale
more freely around Australia, without additional testing and
reviews of security legislation, resulting in ongoing amendments
registration, saying full mutual recognition of vocational licences
and changes to laws. Such changes had little consistency, and
should be in place by December 2008.
created all manner of practical difficulties, such as in
Security is still not there, yet. But if on track, COAG’s efforts
photographing, fingerprinting, and record checks slowing to
around security guarding could see standard licensing
bring outstanding applications to unacceptable levels.Tensions
categories, probity checks, competencies, skills, and mobility in
between regulators and industry began to grow.The Victorian
force by January 2010.
licensing regime, for example, with its dual system licensing for some, registration for others was described by ASIAL’s President
78 //SECURITY INSIDER AUG/SEPT 2009
Which would be, after all, only 10 years longer than any real progress on a national railway gauge.
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/ WĞƌ ǀ Žŝ Đ ĞhƌŵĞƚ ŽŵƵƐ /W /ŶƚĞƌĐŽŵ / W Ğ ƌ ǀ Žŝ Đ Ğ ŝ Ɛ hƌ ŵĞ ƚ ͛ Ɛ Įƌ Ɛ ƚ Ă ů ů d ϱ Ɛ LJ Ɛ ƚ Ğ ŵ͕ ǁŝ ƚ Ś / W Ͳ ŽŵƉĂ Ɵďů Ğ Ğ dž ƚ Ğ ƌ ŶĂ ů ǁŝ ƌ ŝ ŶŐ Ă ŶĚ ĚĞ Ěŝ Đ Ă ƚ Ğ Ě ƌ ŝ Ɛ Ğ ƌ Ɖƌ Žƚ ŽĐ Žů ͘ / W Ğ ƌ ǀ Žŝ Đ Ğ ŝ Ɛ ƚ ŚĞ ŝ ĚĞ Ă ů Ɛ Žů ƵƟŽŶ Ĩ Žƌ Ɛ ŝ ŵƉů ŝ Ĩ LJ ŝ ŶŐ ŝ ŶƐ ƚ Ă ů ů Ă ƟŽŶƐ ǁŚĞ Ŷ ƚ ŚĞ ƌ Ğ Ă ƌ Ğ Ă Śŝ Ő Ś ŶƵŵďĞ ƌ ŽĨ ƵƐ Ğ ƌ Ɛ Ă ŶĚ ďƵŝ ů Ěŝ ŶŐ Ɛ ͘ dž ƚ ƌ Ğ ŵĞ ů LJ ǀ Ğ ƌ Ɛ Ă Ɵů Ğ ͕ ŝ ƚ Đ Ă Ŷ ŵĂ ŶĂ Ő Ğ d s ͕ Ă ů Ă ƌ ŵ ŝ Ŷƚ ƌ ƵƐ ŝ ŽŶ Ɛ LJ Ɛ ƚ Ğ ŵƐ ͕ Įƌ Ğ Ă ů Ă ƌ ŵƐ Ă ŶĚ Žƚ ŚĞ ƌ Ɛ Ğ Đ ŽŶĚĂ ƌ LJ Ɛ Ğ ƌ ǀ ŝ Đ Ğ Ɛ Ă ů ů Ĩ ƌ Žŵ ƚ ŚĞ ƉĂ ƌ ƚ ŵĞ Ŷƚ sŝ ĚĞ Ž DŽŶŝ ƚ Žƌ ͘
& d hZ ^ / E > h hŶů ŝ ŵŝ ƚ Ğ Ě EŽ͘ ŽĨ ĚŽŽƌ Ɛ ƚ Ă ƟŽŶƐ Θ ƵƐ Ğ ƌ Ɛ
/ Ŷƚ Ğ ƌ Đ ŽŵŵƵŶŝ Đ Ă ƟŽŶ ďĞ ƚ ǁĞ Ğ Ŷ Ă ƉĂ ƌ ƚ ŵĞ Ŷƚ Ɛ
hŶů ŝ ŵŝ ƚ Ğ Ě EŽ͘ ŽĨ ƌ ŝ Ɛ Ğ ƌ Ɛ
> ŝ Ō / Ŷƚ Ğ ƌ Ĩ Ă Đ Ğ
hŶů ŝ ŵŝ ƚ Ğ Ě EŽ͘ ŽĨ Đ ŽŶĐ ŝ Ğ ƌ Ő Ğ Ɛ ƚ Ă ƟŽŶƐ ; Ɛ ǁŝ ƚ Đ ŚďŽĂ ƌ ĚƐ Ϳ
/ W d s / Ŷƚ Ğ ƌ Ĩ Ă Đ Ğ
DŽƌ Ğ ƚ ŚĂ Ŷ ŽŶĞ Đ ŽŶǀ Ğ ƌ Ɛ Ă ƟŽŶ Ă ƚ ƚ ŚĞ Ɛ Ă ŵĞ ƟŵĞ
KƉƟŽŶ Ĩ Žƌ ŵŽŶŝ ƚ Žƌ Ɛ ǁŝ ƚ Ś Śͬ Ĩ ƌ Ğ Ğ Žƌ ƚ ŽƵĐ Ś Ɛ Đ ƌ Ğ Ğ Ŷ
hƉ ƚ Ž ϭϲ sŝ ĚĞ Ž DŽŶŝ ƚ Žƌ Ɛ ŝ Ŷ Ă Ŷ Ă ƉĂ ƌ ƚ ŵĞ Ŷƚ ʹ ŝ Ŷƚ Ğ ƌ Đ ŽŵŵƵŶŝ Đ Ă ƟŶŐ
KƉƟŽŶ Ĩ Žƌ Ă ƵĚŝ Ž ŚĂ ŶĚƐ Ğ ƚ Ɛ
^ Ğ ů Ĩ Ěŝ Ă Ő ŶŽƐ ƟĐ Ĩ ƵŶĐ ƟŽŶƐ
Ƶŝ ů ƚ ŝ Ŷ Ă Đ Đ Ğ Ɛ Ɛ Đ ŽŶƚ ƌ Žů Ɛ LJ Ɛ ƚ Ğ ŵ
Ƶƚ ŽŵĂ ƟĐ Ĩ Žƌ ǁĂ ƌ Ěŝ ŶŐ ŽĨ Ɛ Ğ ƌ ǀ ŝ Đ Ğ Đ Ă ů ů Ɛ ƚ Ž ŝ ŶƐ ƚ Ă ů ů Ğ ƌ Ɛ Θͬ Žƌ Đ ŽŶĐ ŝ Ğ ƌ Ő Ğ
ϰϬй ů Ğ Ɛ Ɛ ŝ ŶƐ ƚ Ă ů ů Ă ƟŽŶ ƟŵĞ
/ ^ d Z/ hd z s/ K / Ed Z KD hŶŝ ƚ Ϯ͕ ϱ W Ă ƌ Ɛ ŽŶƐ ^ ƚ ƌ Ğ Ğ ƚ ZŽnj Ğ ů ů Ğ ͕ E^ t ϮϬϯϵ ; ϬϮͿ ϴϱϴϱ ϬϳϬϬ Ɛ Ă ů Ğ Ɛ Λǀ ŝ ĚĞ Žŝ Ŷƚ Ğ ƌ Đ Žŵ͘ Đ Žŵ͘ Ă Ƶ ǁǁǁ͘ ǀ ŝ ĚĞ Žŝ Ŷƚ Ğ ƌ Đ Žŵ͘ Đ Žŵ͘ Ă Ƶ
> ^ K s / > > d
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PEOPLE
JANUARY 1 BRINGS MAJOR CHANGE By Chris Delaney* FOR MANY YEARS ASIAL has been an ardent advocate for national standards of licensing, legislation, industrial relations and professional codes of conduct in the private security Industry. ASIAL has lobbied State and Federal Governments, made submissions to Industrial tribunals, cooperated with ministerial inquiries and promoted the need for national standards through any possible forum. And we have not finished yet. But while we know there is a long way to go, we need to recognise that we have come a long way as an industry over the past decade. January 1, 2010 will see at least some of the changes we have sought to come to fruition, changes that should make operating and competing in the private security industry more straightforward and less complicated. The Council of Australian Governments (COAG) agreed to adopt a nationally-consistent approach to the regulation of the private security industry, focusing initially on the guarding sector of the industry, to improve the probity, competence and skills of security personnel and the mobility of security industry licences across jurisdictions. COAG asked the Ministerial Council for Police and Emergency Management (MCPEM), in consultation with the Security Industry Regulators Forum, to undertake further work on minimum regulatory standards for the technical sector of the industry by mid 2009, as well as proposals for a possible national system for security industry licensing by mid 2010. COAG‚s target is that all jurisdictions agree that the reforms will be in force by 1 January 2010 and that they apply to existing licence holders and new licence applicants from that time. In an interview that appeared in The Australian newspaper, the Australian Crime Commission’s new Chief Executive, John Lawler endorsed a push by the states, territories and
the federal government to develop uniform regulations governing the industry. The ACC’s two year investigation into infiltration of the private security industry by organised crime, found that some groups had penetrated the industry,” with some using their access to move drugs, launder money or run stand over rackets. More importantly, the investigation found that “the vast majority of companies and individuals working in the private security industry are legitimate and provide an excellent service to the Australian community”. New Modern Awards provide national minimum standards and remove State differences. Up until now there were as many as 35 awards covering work in the security industry throughout Australia. The private security industry nationally will have three core national awards covering workers: The Security Services Award 2010. This award will cover patrolling, protecting, screening, watching or guarding any people and/or property, including cash or other valuables, by physical or electronic means, crowd or venue control, control room operations, loss prevention and traffic management (as part of airport security). This new award will bring with it significant changes to the way shift penalties (among other matters) are applied and calculated. It is strongly recommended that employers familiarise themselves with his new award before it comes in to effect. The Electrical, Electronic and Communications Contracting Industry Award 2010 will cover (amongst other classifications) all types of electronic communications work not requiring the full range of skills and training as an electrical tradesperson. It includes computers, peripherals, cabling, installation, testing and repair of alarm and security
surveillance systems, CCTV, communications equipment such as radio, television and public address and broadcasting systems and fire alarm systems. Transport Industry (Cash in Transit) Award 2010 will cover employers in the CIT industry whose employees are engaged in the transportation and delivery of cash and other valuables by armoured car. Other awards dealing with either clerical/administrative activities, or selling as commercial travellers, call centre operators or manufacturers may apply in some instances. Each new modern award provides for national minimum award standards for employees across Australia. They are supported by the 10 National Employment Standards (also to be implemented on 1 January 2010), which are: 1. Maximum weekly hours The maximum weekly hours are 38 hours for full-time employees, subject to reasonable additional working hours. 2. Requests for flexible working arrangements An employee with a child under school age or with responsibility for the care of a child under school age may make a request in writing to the employer for flexible working arrangements and the employer must respond in writing to the request within 21 days. An employer may only refuse the request on ‘reasonable business grounds’. 3. Parental leave and related entitlements The proposed NES provides that each parent (who is an eligible employee) may be absent from work for separate periods of up to 12 months of unpaid parental leave in association with either the birth of a child to an employee or their spouse or the adoption of a continued page 81 >
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child below school age. An employee who takes 12 months‚ parental leave may also request additional leave of up to 12 months and the employer may only refuse on reasonable business grounds. 4. Annual leave An employee (other than a casual employee) is entitled to 4 weeks of paid annual leave and a shift worker will be entitled to 5 weeks of paid annual leave. 5. Personal/carer’s leave and compassionate leave An employee (other than a casual employee) is entitled to: i. 10 days of paid personal/carer’s leave for each year of service; ii. 2 days of paid compassionate leave per occasion; iii. 2 days of unpaid carer’s leave per occasion (if paid carer’s leave is exhausted). 6. Community service leave An employee is entitled to be absent from work to engage in prescribed community service activities such as jury service and emergency service duties. In relation to jury service leave, an employee (other than a casual employee) is entitled to “make-up pay‚ which is the difference between what the employee receives in respect of jury service (not including any expense related allowances) and the employee’s base rate of pay for their ordinary hours of work for the time that the employee is absent on jury leave. 7. Long service leave Until a uniform long service leave NES is developed, long service leave entitlements in pre-modernised awards, NAPSAs or state or territory laws will be preserved to ensure they cannot be bargained away. 8. Public holidays An employee is entitled to be absent from work on public holidays and is also entitled to be paid for his or her ordinary hours that would have normally been worked at their base rate of pay. An employer is permitted to reasonably request an employee to work on a public
holiday. An employee may refuse the request if it is not reasonable or if the employee’s refusal is reasonable. 9. Notice of termination and redundancy pay An employer must provide minimum periods of notice (or make a payment in lieu of notice) to an employee on termination of employment. The proposed redundancy pay NES provides that an employee is entitled to redundancy pay if the employee’s employment is terminated at the initiative of the employer because the employer no longer requires their job to be done by anyone because of the insolvency or bankruptcy of the employer. However there is no entitlement to redundancy if the employee is employed by a business with fewer than 15 employees. The calculation of redundancy pay is based on an employee‚s period of continuous service. The Fair Work Act provides schedules of notice and/or severance pay. 10. Fair Work Information Statement An employer will be required to give each new employee the Fair Work Information Statement which will contain information regarding the NES, modern Awards, agreement making, the right to freedom of association and the role of Fair Work Australia. The Fair Work Ombudsman In late 2009 the Fair Work Ombudsman will be commencing a national targeted education and compliance campaign in the security industry, targeting employers who engage workers in the national workplace relations system. The objective will be to ensure that employees are receiving their lawful wages and entitlements. The National Security Industry campaign will commence in September 2009 with an education program providing security employers throughout Australia with information regarding their rights and obligations. This will be followed by compliance audits conducted by Fair Work Inspectors targeting employee records and pay slips leading into more substantive issues such as rates of pay, penalties and allowances and adherence to awards or approved workplace agreements. Inspectors usually choose a month at
random which includes a public holiday and audit the time and wages records for a selection of employees. Fair Work Inspectors will work with employers to ensure any identified issues are resolved voluntarily. Failure to do so may lead to prosecution, including back payments to employees, interest and fines of up to $33,000. In 2007 and 2008 the South East Queensland security industry targeted campaign saw a total of 43 suspected breaches identified. Of these (44%) related to rates of pay, (7%) related to agreement making, (28%) related to loadings and penalty rates, (2%) related to record keeping and pay slip requirements and (19%) relate to other types of breaches. A total of $156,293 was recovered for 280 workers. A number of ongoing investigations relate to sham sub contracting which may result in litigation. Fair Work Ombudsman will be available to attend breakfast briefings in each state to assist employers in understanding how the campaign will roll out and the requirements of employers in the audit process. ASIAL supports these campaigns because in order to have a robust industry with positive competition it is necessary that the rights and responsibilities of both employees and employers are protected and enforced and that all employers operate at the same level of compliance. Conclusion Clearly 1 January 2010 will bring with it major change in operating a security business in Australia. It should be simpler, it will require a full understanding of the rights and responsibilities of both employers and employees and it will be essential that employers, employees and end users of our products and services are educated in order to be ready for the future. ASIAL has conducted many seminars across Australia in order to assist members to prepare for changes to the Industrial Relations system. If you have not attended one of these seminars or if you have any questions regarding any matter in the new system, please contact Chris Delaney ASIAL’s Industrial Relations Adviser on ir@asial.com.au
Note: The information provided above is for convenient reference only. ASIAL and Chris Delaney & Associates Pty Ltd provide this information on the basis that it is not to be relied upon in any or all cases, as the circumstances in each matter are specific. Accordingly, we provide this information for general reference only, but we advise you to take no action without prior reference to an Employee Relations professional. ASIAL members can contact Chris Delaney by emailing ir@asial.com.au
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ASIAL Certified Security Monitoring Centres*
Current as at: 28th July 2009 Company (short form name)
State
Cert.
Grade
NSW
317
A1
09 Mar 2011
Allcare Monitoring Services
WA
303
A2
01 Mar 2010
ARM Security
WA
318
A1
10 Mar 2011
Art Security
QLD
324
A1
08 Nov 09
Australian Security Company
QLD
323
A1
20 Jul 2011
Central Monitoring Services
NSW
293
B1
21 Mar 2010
City of Sydney Operations Centre
NSW
301
C1
04 Jun 2010
ADT Security
ClubLINKS Security Commonwealth Bank of Australia Energize Australia
Expires
VIC
315
C3
11 Dec 2010
NSW
306
A1
24 Sep 2010
VIC
295
C2
01 May 2010
Golden Electronics
TAS
310
A1
17 Oct 2010
Grade One Monitoring
NSW
289
A1
13 Feb 2010
Grid Security
NSW
290
A1
10 Mar 2010
IAG (operating with IAG Data Centre)
NSW
285
C1
27 Nov 2009
Instant Security Alarms
QLD
320
A1
09 Jun 2011
ISS Security (Manpower Response)
NSW
288
C3
17 Feb 2010
Linfox Armaguard
VIC
313
A1
8 Aug 2010
Monitoring Excellence WA
WA
312
C2
14 Jun 2010
NSS Group
NSW
294
A1
07 May 2010
Onwatch
NSW
316
B1
21 Nov 2009
Paul-Tec Australia
NSW
297
A1
28 Feb 2010
VIC
304
C2
03 Aug 2010
Protection Pacific Security RAA Security Services
SA
314
A1
12 Dec 2010
Rontech Security Industries
VIC
309
A1
26 Oct 2010
NSW
286
A1
14 Dec 2009
Secom Australia Sectrol Security SecureNet Security Control Room
VIC
322
B2
02 Jul 2011
NSW
292
A1
31 Oct 2009
VIC
296
A1
07 May 2010
Sesco Security Co
WA
319
A1
03 Mar 2011
Signature Security
NSW
307
A1
03 Oct 2010
Signature Security
WA
308
A1
03 Oct 2010
SMC (Chubb)
QLD
284A
A1
07 Dec 2009
SMC (Chubb)
VIC
287
A1
16 Dec 2009
SNP Security (Newcastle)
NSW
321
A1
17 Aug 2011
SNP Security (Sydney)
NSW
305
A1
13 Aug 2010
State Govt Protective Security Services
QLD
299
C1
22 May 2010
SA
298
A1
18 Jun 2010
Westpac Banking Corporation
NSW
291
A1
28 Feb 2010
Woolworths Limited
NSW
311
C1
04 Nov 2010
West Coast Security
*The above-listed ASIAL Certified monitoring centres comprise those establishments that have been inspected and graded for compliance with the applicable Australian Standard: AS 2201.2 â&#x20AC;&#x201C; 2004. PLEASE NOTE: ASIAL takes no responsibility for listed companies which may change the nature of their operations subsequent to Certification.
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6
Latitude NVMS 速
Network Video Management System
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HOT PRODUCTS
World Leading Technology in Biometrics n Sagem Australasia > +61 2 9424 3500 n Email > melody.morgan@sagem.com n Web > www.sagem.com.au
Powerful capabilities in a small package Sagem Sécurité announces the new MA500+ series biometric terminals for access control and time and attendance applications. MA 500+ offers value-added retailers and access control manufacturers a reliable, powerful and scalable solution. The MA 500+ terminals offer the highest level of security on the market. Fast: 0.7 sec in authentication mode and 0.9 sec in 1:1000 identification mode (including detection, coding and matching). Accurate: depending on the required level of security, the false acceptance rate or FAR can be configured down to 10-8.The highest database capacity on the market: up to 100.000 fingerprint templates with extended license. Wide area, accurate fingerprint sensor, for high definition fingerprint image acquisition.
MA500+ series
NEW!
High Door Pedestrian Barrier n Magnetic Automation > 1300 364 864
n Email > nswsales@magnetic-oz.com n Web > www.ac-magnetic.com
NEW!
Magnetic releases High Door Barrier for entrance control With a growing demand for“user friendly” foyer type pedestrian barriers, Magnetic Automation has released its revolutionary barrier the “Magnetic MPH High Door Pedestrian Barrier”. The MPH High Door Pedestrian Barrier is a user friendly access barrier developed for the fast processing of people in areas such as corporate entries, commercial buildings and public facilities. Designed with style, intelligence and security in mind, the Magnetic MPH will offer the performance that has come to be expected from all of the Magnetic range of products. Magnetic offers the specialised expertise with entrance control systems, security is our industry. For more information visit Magnetic Stand: G29.
Powersmart Premium Protection
n Natural Power Solutions Pty Ltd > +61 2 9906 6696 n Email > sales@nps.com.au n Web > www.nps.com.au
Natural Power Solutions’ Powersmart Premium PM10 provides protection against power surges caused by external sources, such as lightning strikes and electrical switching, as well as providing a measure of protection from surge events generated on the secondary side of the filter. The PM10 is a 3-stage protection unit utilising primary and secondary MOV protection in conjunction with an L/C filter. In addition, the unit also provides filtering of line harmonics and high frequency. The unit has a revolutionary design, making it lightweight, portable, easy to install (Plug & Play) yet suitable for industrial purposes due to its strong metal enclosure. The Powersmart Premium PM10 has been designed in accordance with AS3100, AS1768, IEC61643-1, IEC61000-6-1, 2, 3, 4.The unit can be used in applications including Plug-in 10A UPS systems up to 3kVA, tower or rack mounted servers, portable instrumentation, security monitoring devices.
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Samsung Thermal Camera
n C.R. Kennedy Total Surveillance Solutions > +61 3 9823 1533 n Email > pviggiano@crkennedy.com.au n Web > www.crkennedy.com.au
NEW from Samsung. When even the best Day/Night performance CCTV camera in not sufficient, the STC-14 can provide "nigh performance thermal night vision". Ideal for covert surveillance, Customs, Police, Dept of Defence etc. It is a cost-effective and stable night vision camera equipped with a microbolometer thermal imaging sensor. Embedded with advanced infrared imaging technology, suitable for short and medium-range monitoring purposes and offers astoundingly sharp and finely detailed images with its high performance sensor and wide fieldof view. Key points: Lightweight just 2.2Kgs, lighter than conventional thermal cameras • Ultra low thermal detection level down to just 0.08C degrees • Up to 360 meters detection range with zero lighting • Housed in a robust IP66 enclosure for outdoor use.
NEW!
Panasonic SD5 Camera
n Direct Alarm Supplies > +61 2 9717 5222 n Email > info@das.com.au n Web > www.das.com.au
NEW!
The new Panasonic SD5 cameras have reset the benchmark camera technology. The new cameras introduced to the SD5 range include the WVCP500 series (full body camera) and WV-CW500 series (Vandal resistant domes) of cameras, both of which have class leading 650TVL, allowing for precise image quality.These cameras also combine ‘Super Dynamic 5 technology’ with adaptive black stretch, which results in an exceptional wide dynamic range, capturing the dark and bright areas of a scene. The combined effects of all these great features along with Panasonic’s superior reliability and quality make the new SD5 series of cameras truly standout and in a league of their own. The new SD5 range is only available from Pacific Communications and Direct Alarm Supplies.
Hills™ Reliance VoiceNav
n Direct Alarm Supplies > +61 2 9717 5222
NEW!
n Email > info@das.com.au n Web > www.das.com.au
Direct Alarm Supplies, a Hills company, launches it's new modern and sleek designed security code pad in Australia and New Zealand - the Hills Reliance VoiceNav. Packed with innovation, it is a revolution in security for residential to medium commercial customers wanting to protect their family, staff, property and assets. The product was developed in Australia with it's valued customers to address their needs for an aesthetic modern code pad with advanced security and communication features. The best in global talent helped engineer the perfect product for installers and end-users. Consumer focus groups confirm that the range of easy to use features make the Hills Reliance VoiceNav the perfect security code pad that fulfills the needs of today and the future.
See it. Touch it. Hear it
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Panasonic’s i-Pro Mega Super Dynamic n Pacific Communications > +61 3 9676 0222 n Email > info@pacom.com.au n Web > www.pacom.com.au
Panasonic’s i-Pro Mega Super Dynamic range includes Panasonic’s latest IP cameras available as either a fixed body camera WV-NP502 or WV-NW502S Vandal resistant dome, IP66 rated.The cameras have up to 3 Megapixel performance where H.264, MPEG-4 or Jpeg is selectable. Another feature of these true day/night cameras include the Auto-back focus feature which automatically adjusts back focus by adjusting the CCD position allowing easy installation and accurate focus in both colour and B/W mode. The cameras use SD Memory card for back up, upon network failure, whilst utilising progressive scan for less motion blurring. Face detection is built into the cameras and also has full Duplex bi-directional audio. Contact your local Pacific Communications branch for more information on the i-Pro range.
NEW!
DVTel Version 6 Latitude Network Video n Pacific Communications > +61 3 9676 0222 n Email > info@pacom.com.au n Web > www.pacom.com.au
NEW!
DVTel’s Latitude V6 Network Video Management System Pacific Communications is proud to announce the release of DVTel’s latest network video management system, V6. The next generation iSOC V6 takes the security operation experience to the next level, the level of Dynamic Workspace. DVTel’s award winning intelligent Security Operation Center (iSOC) is not only the most advanced IP end-to-end solution in the industry – it is now the easiest to manage, control, maintain and install. What makes the iSOC V6 a dynamic workspace? With the click of a button you can access the system’s intuitiveness to manage and automate different tasks, use the rules-based engine to run multiple analyses and create various reports. Contact your nearest Pacific Communications branch for more details.
Divar XF High Performance Recorder
n Bosch Security Systems > NSW (02) 9672 1777, VIC (03) 9558 8088 QLD (07) 3252 9920, WA (08) 9240 5455 n Email > stsales@au.bosch.com
n Web > www.boschsecurity.com.au Bosch Security Systems is introducing a new addition to its Divar family of Digital Versatile Recorders (DVR). The advanced Divar XF DVR offers real-time recording and playback in full 4CIF resolution (CIF: Common Intermediate Format) , providing higher quality images for both live viewing and recorded video. Moreover, Bosch’s advanced H.264 compression technology minimizes system bandwidth and storage requirements, reducing storage costs by as much as by up to 30% compared with systems that use traditional MPEG-4 encoding. The Divar XF also features four hard disk drives accessible from the front of the unit for easy servicing. Front accessibility also means drives can be easily added or even replaced with larger capacity drives, providing the flexibility to add additional storage capacity when needed.
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Run only to profit members Super is about saving. So it makes sense to be with a fund like AustralianSuper that is run only to profit members, doesn’t pay dividends to shareholders or commissions to agents, and has low fees. As one of the largest industry super funds AustralianSuper looks after the retirement savings for over 1.4 million everyday Australians.
“I don’t want to see my retirement savings eaten away by high fees.” Michael Bottomley, AustralianSuper member
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ore making a decision about AustralianSuper, consider your financial requirements and read This information is of a general nature and does not take into account your personal objectives, situation or needs. Before aranteed, as all investments carry some risk. Past performance gives no indication of future our Product Disclosure Statement, which is available on our website or by calling us. *Investment returns are not guaranteed, rawn at the date of publication. ‘Industry SuperFund’ logo used with permission of Industry returns. Statements made by members have been reproduced with their consent and this consent has not been withdrawn Fund Services (IFS) and this consent has not been withdrawn at the date of publication. AustralianSuper Pty Ltd ABN 94 006 457 987 AFSL 233788, Trustee of AustralianSuper ABN 65 714 394 898.
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TVS Media DVR
n C.R. Kennedy Total Surveillance Solutions > +61 3 9823 1533 n Email > lnewberry@crkennedy.com.au n Web > www.crkennedy.com.au
TVS, one of the world’s largest manufacturers of LCD and CRT monitors have released a 4 channel Digital Video Recorder. This affordable, compact unit is ideal for home or small retail surveillance. A built in SD and CF slot allows for photo and movie playback and mouse control makes this unit simple to operate. Features include: • 8” High Contrast LCD screen • Motion detection • Main and spot monitor output • Built in CD burner • 100 lps “Real Time” recording • Timer (scheduling) operation
ENview CST Series Standalone DVRs n Seadan Security & Electronics > 1300 366 851 n Email > seadan@seadan.com.au n Web > www.seadan.com.au
The ENview CST series standalone DVRs are the latest technology in Linux embedded systems. Witness the quality and performance of MPEG-4, and simultaneously view live and record, playback, backup, and multi user network. • View your images on Video, Video Loop-Out, VGA, S-Video and Spot (16 Ch Only), and archive your recording on CD-RW, DVD-RW, • USB memory, fully authenticated by watermarking software. • Have full access remotely to Search, Backup, PTZ Control, via LAN and xDSL. • User friendly is the biggest tag on this baby. • Available now at your nearest Seadan office.
Precision Indoor and Outdoor IP Domes n Dedicated Micros > + 61 2 9634 4211 n Email > dmaustralia@dmicros.com n Web > www.dedicatedmicros.com
Dedicated Micros showcased its new Dennard 2060 outdoor and 2040 indoor Precision IP domes – the most recent development in its popular series of rugged CCTV Dome cameras. The new IP / NetVu Connected domes have been designed to deliver all of the features and functionality of the current Dennard units, whilst offering the advantages of built-in IP connectivity, out of the box, so allowing them to be controlled and recorded directly over an IP network. Other key features of the ruggedised 2060 outdoor and 2040 indoor IP enabled domes include: a high quality colour camera offering x18 optical zoom (x36 option on 2060); up to 24 privacy zones; an optically correct.
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HUMOUR ME
frank. “Dutch police say a man who pushed his exposed buttocks against a restaurant window as a joke was injured when the glass broke and lacerated his behind.”
A
frank sales
US Government Accountability Office report reveals that people on the suspected-terrorist list tried to buy guns or explosives on at least 1,000 occasions in the last five years and 90 percent were successful.The US Bureau of Prisons transfers “low-risk” inmates between institutions by buying them bus tickets and releasing them unescorted, with an arrival deadline. In the last three years, of the 90,000 inmates
transferred in this way, only 180 absconded.The head of Florida’s Department of Corrections admits that at least 43 children of prison workers (including a five-year-old), attending a “Take Your Sons and Daughters to Work Day”, were “playfully” zapped by 50,000-volt stun guns, but only 14 children were individually shot the rest were part of handholding circles feeling a passing current. A 43-year-old Pennsylvanian transsexual found guilty of manslaughter of her sixth husband, from a botched castration, initially said he castrated himself, then admitted she did it but only at his written request.The judge reached his decision based on evidence that she had pressured him into the removal as punishment for a recent affair, and on testimony from one of one of her earlier spouses, who let her castrate her (formerly him) because she was an “expert”.The former spouse said: “She could castrate a dog in less than five minutes.” A Wisconsin district attorney is looking for volunteers for a forensic test to help his case against 42-year-old standing trial over the death of his wife.The volunteers must be female, about 174cms, 63kgs, and willing to stick their head into a toilet bowl and flush.The man is charged with drowning his wife in a commode, but claims which the prosecutor will try to show, is improbable that his wife committed suicide by flushing herself. A 26-year-old Washington man facing a long prison term begged a judge to execute him, saying he’d rather die “a thousand times”. Admitting that he was a coward, and claiming he had a fear of being raped in prison, because of his petite frame and his history of being attacked as a youth, he said: “I just don’t want to be raped.” His guilty plea to raping two women got him 20 years. Dutch police say a man who pushed his exposed buttocks against a restaurant window as a joke was injured when the glass broke and lacerated his behind. When a retired NYPD officer was approached at gunpoint in a men’s room of a Holiday Inn near Harrisburg, Pa., he quietly handed over his wallet. When the robber left, the retiree pulled his own gun, gave chase, summoned some of the other 300 narcotics officers attending a convention in the hotel, and quickly captured the man.The Cutting Edge pub in Worsbrough, England, initially complied with the 2007 Smoking Act, which prohibits lighting up inside. Research, however, is exempt since smoking research is generally conducted indoors. So, the pub’s owner re-named part of the bar the Smoking Research Centre and allows patrons to smoke, provided they fill out questionnaires about their habit. So far, authorities have yet to intervene. A 22-year-old Washington man was treated for serious burns after playing a game of TAG-tag with buddies.They were spraying each other with TAG body spray and then striking matches, creating mostly lower-risk flames. Possibly fuelled by too much beer can you have too much?… one friend decided to add lighter fluid to the game.The victim burned for 30-45 seconds, until he leapt from a second-story porch and rolled on the ground. We could say more, and probably will next issue…
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TRANSFORMING MOBILE SECURITY SERVICES
Wilson Security takes great pride in presenting an award-winning technological product that will fundamentally transform the delivery of alarm responses and mobile patrols.
• Provides the vehicle with in-car navigation to consistently provide a rapid patrol response • Allows our clients to view the status of their alarm attendance in real time.
To provide our clients with the optimum mobile patrol service we have developed a customised web-based system that facilitates a faster more accurate transfer of information, resulting in improved response times. Being real time it also offers complete transparency and accountability.
Wilson Security’s mobile patrol service is supported by a decentralised, networked national infrastructure with more Operations Support Centres than our competitors. Our local knowledge and understanding of clients’ requirements ensures an unparalleled level of service
• Alarm responses can be automatically dispatched to the closest vehicle
For further information phone 1300 WILSON or go to www.wilsonsecurity.com.au.
NSW Master Licence Number 407 380 693