GUEST SERVICES

Airlines

Local Commercial Flights at Appleton International Airport: Allegiant Air - allegiantair.com

American - aa.com

Delta - delta.com

United - united.com

Airports

8-1-702-505-8888

8-1-800-433-7300

8-1-800-221-1212

8-1-800-864-8331

Appleton International Airport – Located in Appleton, 21 miles north, for local commercial flights. Phone Number, 8-920-832-5268. Website, atwairport.com

Wittman Regional Airport – Located in Oshkosh, 1.9 miles southwest, for private flights. Phone Number, 8-920-236-4930. Website, wittmanairport.com

For airport transportation, contact the Front Desk for assistance Press 0

Baggage Service

Complimentary luggage storage is available at the Front Desk Press 0

Banking Services

For quick cash, the hotel has an ATM located in the main lobby, next to the Front Desk. The Front Desk Staff will only accept personal checks in payment from services drawn on a Wisconsin financial institution. Guests must present a photo ID, preferably a Wisconsin issued driver’s license, with current address and phone number verification required. Out-of-state checks are not accepted.

Banquet & Conference Facilities

We are proud to offer our guests many options of banquet and conference facilities. In addition to the popular Foundation Board Room and the Athearn Ballroom, the hotel and convention center combined provide over 25,000 square feet of flexible meeting space with 19 possible breakout rooms. We are available to assist in planning your meeting or event. Contact the Sales and Catering Office Press 6291

Bell Service

For assistance with your baggage

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Breakfast

Breakfast off-the-menu, at a charge, is served daily in the Ground Round® at River’s Edge. Service hours are Monday through Sunday 7:00 a.m. to 10:30 a.m. Hours and days of service are subject to change. For additional information

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Business Services

We offer computer, printer, copier, and fax services. Four computers and scanner/fax/copier printers are available in the Business Center across from the Front Desk. Available 24 hours a day.

Catering

Our professional sales staff will present an exquisite array of menu choices for your business meetings and banquets. A member of our sales team is ready to meet with you or a representative of your company to assist in planning your next event. Business hours are 8:00 a.m. to 5:00 p.m. Monday through Friday and limited hours or by appointment on Saturdays. For assistance in planning your next event

Check-In/Check-out

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Check-in time is 3:00 p.m. Check-out time is 11:00 a.m. If you need to stay later or arrive earlier, please check with the Front Desk and we will do our best to accommodate you. Additional charges may apply. Express check-out documents will be emailed by 5:00 a.m.

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Complimentary Coffee

There is a coffee maker located in each guest room along with coffee pods and condiments. In addition, there is brewed coffee available 24 hours in the hotel lobby. Availability of this amenity is subject to change.

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Concierge

Each member of our staff is a concierge trained to provide you with hotel and area information. Our Guest Service Representatives at the Front Desk will also be happy to assist you with dining, attractions, transportation, and additional information

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