The simplest things make the greatest impression.
In 2009, Adelien and Caroline founded atelier oost with the aim to provide clients with a more personalised and synergistic service. adelien vandeweghe
caroline chan
all things design
all things edit
+60 12 380 7823 +65 9450 3405
+60 12 713 7823 +65 9821 2610
Adelien is a top honours graduate in graphic design and typography with more than 15 years of experience in conceptualising and managing design and branding projects for numerous clients across different industries and countries.
Caroline is an honours graduate in English literature and philosophy with 20 years of experience as a writer and editor in consumer lifestyle and trade publications, as well as in online content development and management.
As well as being well versed in building websites, Adelien has an in-depth technical knowledge of the printing process and a natural feel for material.
She has hands-on knowledge of the production process and is closely involved in all creative projects.
MERIDIN
Meridin SOVO blends the best of business and leisure with high-end facilities at your doorstep.
SOVO
Strategically located in the new central business district, Meridin SOVO (small
brochure
INCENTIVES
office, versatile office) offers flexibility and functionality with workspaces meticulously designed around a highly accessible layout across 35 storeys.
Client: Mah Sing Group Project description: Property brochure for Meridin Medini. Scope of work: Concept development, map illustration, copy editing & layout.
• High ROI (rental on investment) • Neighbouring prominent destinations • Adjacent to luxury apartments, 2 luxury hotels and retail mall • Huge catchment with high rental demand • Built by reputable property developer
FACILITIES MERIDIN SOVO OFFERS EXCEPTIONAL RECREATIONAL FACILITIES ON LEVEL 5: OUTDOOR SWIMMING POOL, BBQ AREA, TENNIS COURT, OUTDOOR GYM, CENTRAL OASIS GARDEN, INDOOR GYM.
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Medini is poised to be another attractive medical health destination in the region offering world-class medical facilities at your doorstep with Gleneagles Medini Hospital as well as an integrated wellness Gleneagles Hospital Medini, centre. Columbia Asia
8 REASONS
HEALTHCARE
TO INVEST IN MEDINI
Hospital (Iskandar Puteri)
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LEISURE DESTINATION
Earmarked as the central business district of Iskandar Puteri
BE INSPIRED
REACH HIGHER
(formerly known as Nusajaya) – one of Iskandar Malaysia’s five flagship zones – Medini is a special economic zone offering inticing incentives (extended to 31 Dec 2025).
We are the gatekeepers of Medini. Now is your time to come and join us.
MALAYSIA
Visitors and residents alike can enjoy the numerous attractions, activities Legoland® Malaysia, and entertainment Mall of Medini, Puteri Harbour, on offer in and Puteri Harbour Family Indoor around Medini – from Theme Park, Hotels theme and nature & Restaurants, Johor parks, to shopping and Premium Outlets dining destinations.
INCENTIVES
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• No minimum threshold requirement for foreigners • No real property gains tax • Import duty/sales tax exemption • 10-year income tax exemption* or Investment tax allowance of 100% for 5 years • Flexibility to hire foreign knowledge workers • No Bumi lot • Foreign knowledge workers eligible to import or purchase duty-free car for his/her personal use
Puteri Harbour Marina – the perfect place to unwind – is just a stone’s throw away offering a wide variety of dining options and leisure activities for children and adults alike. Providing berths for private and public yachts, facilities and services for boat owners, as well as charter services.
Sitting adjacent to Medini is EduCity, an international education hub with renowned schools and universities.
3 4 5 Kota Iskandar
EDUCITY
Marlborough College, Newcastle University Medicine, University of Southampton, University of Reading, Netherlands Maritime Institute of Technology
MARINA Puteri Harbour
SMART CITY
NUSAJAYA
TRANSPORT
Integrated gateways are carefully planned out to provide access into
Senai Airport, Singapore Medini. Conveniently Changi Airport, Ports of Tanjung connected via two Pelepas, Pasir Gudang & Tanjung international airports, Langsat, Jurong Port & PSA seaports, as well as rail – Singapore, Puteri Harbour Rapid Transit System (RTS) International Ferry Terminal, and High Speed Rail (HSR) RTS & HSR – and road networks.
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At the heart of the creative cluster in Medini – home to technology, innovation and creative businesses – is Pinewood Iskandar Malaysia Studios designed to attract large-scale Pinewood Studios, international productions, Multimedia University and projected to create Malaysia (Iskandar Puteri) over 10,000 jobs by 2020. Companies operating in and around the arts, and technology will be supported by local and federal government incentives.
CREATIVE CENTER
8
The vision of Medini as a Smart City is to achieve a smart and sustainable community where residents, investors and visitors can experience a place that is liveable, well connected, efficient and safe.
* IDR-status nine qualifying activities: Electrical & Electronic; Petrochemical & Oleochemical; Food & Agro-processing, Logistic; Tourism; Health; Education; Financial; ICT & Creative Industry
Standing majestically with its traditional inspired architecture, the awardwinning Kota Iskandar is Johor’s new Administrative Centre designed to house more than 6,000 civil servants and 76 state and federal government departments.
GOVERNMENT
JOHOR BAHRU CITY CENTRE
BUKIT INDAH
SiLC
HORIZON HILLS
EDUCITY
Born of human aspiration and drive to reach higher,
The Meridin @ Medini is an inspiring development most evident in its commanding curvilinear towers that soar towards the sky.
TECHPARK NUSAJAYA
MERIDIN
ANJUNG
LEGOLAND GLENEAGLES HOSPITAL
KOTA ISKANDAR
PUTERI HARBOUR
MEDINI
MOTORSPORTS
MEDINI
PINEWOOD STUDIOS
PORESIA
CIQ
Located in the heart of Medini, this integrated development brings together the perfect blend of ‘Live, Work, Relax and Rejuvenate’ with its generous offerings of luxury condominium and hotel suites, versatile office spaces, as well as an exciting array of retail shops.
TUAS
TANJUNG BIN POWER PLANT
SINGAPORE
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Living Lifestyle
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Enjoy the best of both worlds with The Caspian @ Meridin Bayvue’s proximity to Johor Bahru city centre and Singapore with spacious 3-bedroom serviced apartments starting from RM430k. Impressive clubhouse facilities and lush green landscaping provide all the essentials to keep you and your family happy and healthy. Because it’s more than a home, it’s a lifestyle too!
JOHOR
SINGAPORE
ALWAYS ATAT YOUR SERVICE ALWAYS YOUR SERVICE
+607 +607509 2169088 0013 WWW.MAHSING.COM.MY WWW.MERIDINBAYVUE.COM.MY MERIDIN@MAHSING.COM.MY
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OWN A PIECE OF LUXURY Rising up in the heart of Medini are two luxury hotel towers located within the Meridin Hotel Suites complex of The Meridin @ Medini – a fully integrated development bringing together the perfect blend of ‘Live, Work, Relax and Rejuvenate’. Earmarked as the new central business district and special economic zone of Iskandar Malaysia, Medini offers investors enticing incentives.
HOTEL SUITES The Meridin Hotel Suites complex offers fully furnished luxury suites housed under the
internationally established Ramada® brand. A part of the internationally established Wyndham
Hotel Group, the Ramada Encore Meridin Johor Bahru and Ramada Meridin Johor Bahru will be managed by leading hotel management company Topotels. RAMADA ENCORE MERIDIN Scheduled to open in 2018, the 3.5-star, 322-room hotel offers modern and ergonomically designed
rooms creating a refreshing and vibrant environment. All guest rooms feature stylish and vibrant social
spaces as well as innovative bathroom pods featuring walk-in power showers.
Ramada Encore Meridin offers studios, as well as one-
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The 4-star, 322-room hotel offers guests more
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upmarket accommodation with luxuriously designed
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deluxe rooms (starting from RM387, 000) with a
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contemporary décor and ergonomic furnishings. • Nine years leaseback programme. • Low entry cost with high return riding on high
hotel average occupancy rate of approximately 75% in Johor Bahru. • Annual free stay of seven or 14 days in RCI (Resorts Condominiums International) Affiliated Resorts • Transferable in future upon appreciation of value. • Hassle-free investment plan.
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ATTRACTIVE INVESTMENT State-of-the-art facilities, potential rental returns, a
reputable hotel operator and brand name, as well as
strategic location – approximately 15 minutes’ drive to Singapore, and nearby attractions such as Legoland®, EduCity and Gleneagles Medini Hospital – makes for an attractive investment.
CAUSEWAY
EXIT 312
E3
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10/8/16 6:17 PM
information graphics Client: Infineon Project description: On & offline communication materials. Scope of work: Infographics, design & layout.
Portal Get the latest news & stories now integrated with regional content on the spot.
Welcome to the new
APAC The central platform aims to build a
Intranet
Location
common identity for our region and share information strategic to APAC.
Just one click to all locations via the QuickLink menu.
New navigation
A short and standardized navigation enables easy access across all APAC locations.
About us
Who are we? What are our competencies and how does our history look like? Find the main facts and figures about your location here.
Something new is coming. www.infineon.com
Intranet_Poster_A1_FA_FORPRESS.indd 1
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Organization Have a look at the departments at your location, their teams, missions & visions.
Support & Services Are you looking for a regional (local) policy, template or guideline? Search here!
People
Have a look at this area if you are looking for HR Services, Campaigns, Initiatives and interesting regional (local) newsletters.
branding Client: Frozen Lime Asia Project description: Branding, on & offline corporate presence. Scope of work: Corporate identity, copy editing, web design & development, layout & design of corporate profile.
harmonising Revenue Distribution Sales Marketing i n h o s p i ta l i t y
Frozen Lime Asia Pte Ltd was established in Singapore with the vision of being the preferred service partner in revenue, distribution, sales and marketing management for Asia’s hospitality and tourism sectors. We partner with clients to help evaluate realistic demand and optimise revenues. We also assist in generating sales and building brand awareness in the relevant target markets.
C R E AT I N G T H E IDEAL SYMBIOSIS F O R H OT E L S
Frozen Lime is strongly positioned to advise businesses at every stage of the sales cycle on how to keep pace, forecast and maximise their distribution channels in order to achieve their strategic objectives.
“
T h e i d e a l s y n e r g y c r e at e d t h r o u g h c l e a r c o m m u n i c at i o n b r o u g h t a b o u t by c o h e s i v e revenue, distribution, sales and m a r k e t i n g s t r at e g i e s l e a d s to increased revenues and success.” ~ Founders, Frozen Lime
Cards_FA_all_PRESS.pdf
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At a time when the global business environment holds increasingly complex and strategic challenges, the methodology organisations adopt to manage their revenues and sales goals today, will define their competitive position tomorrow.
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jagdishsandhu@frozenlimeasia.com
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+65 9363 5538
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WWW.FROZENLIMEASIA.COM T+65 6661 0646 F+65 6801 0699
Cards_FA_all_PRESS.pdf
WWW.FROZENLIMEASIA.COM T+65 6661 0646 F+65 6801 0699
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31 6 TA N G LI N R OA D # 0 2 -01 P H OE N I X PA RK SINGAPORE 247978
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316 TANGLIN ROAD #02-01 PHOENIX PARK SINGAPORE 247978
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We believe a more holistic and innovative approach towards revenue management, distribution, sales and marketing is what is needed to successfully generate demand.
serenelaw@frozenlimeasia.com
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harmonising Revenue Distribution Sales Marketing i n h o s p i ta l i t y
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harmonising Revenue Distribution Sales Marketing i n h o s p i ta l i t y
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F R O Z E N L I M E A S I A P T E LT D 316 TANGLIN ROAD # 0 2 - 0 1 P H O E N I X PA R K SINGAPORE 24797 T +65 6661 0646 • F +65 6801 0699 INFO@FROZENLIMEASIA.COM WWW.FROZENLIMEASIA.COM
OREN SPORT CATALOGUE 2017
QD 43/37 38
OREN SPORT CATALOGUE 2017
QD QD
catalogue Client: Oren Sport Project description: Product catalogue 2017. Scope of work: Digital imaging, design & layout.
QD 39
100% POLYESTER INTERLOCK WEIGHT: 150G/M2 SIZE XS S M L XL 2XL 3XL
SHOULDER 16” 17” 18” 19” 20” 21” 22”
CHEST 36” 38” 40” 42” 44” 46” 48”
Sleeve length 7.5” 8” 8.5” 9” 9.5” 10” 10.5”
length 26” 27” 28” 29” 30” 31” 32”
QD 3928 - SEA BLUE/ORANGE/WHITE
QD 3801 - NAVY/TURQUOISE/WHITE
QD 38
QD 3805 - RED/PEACH/WHITE
100% POLYESTER INTERLOCK WEIGHT: 150G/M2 SIZE XS S M L XL 2XL 3XL
with zip neck
OREN SPORT CATALOGUE 2017 our new collection
010
our new collection OREN SPORT CATALOGUE 2017
011
011
046 QD 3917 - TURQUOISE/NAVY/WHITE
QD 3929 - PEACH/RED/WHITE
QD 3966 - MILO GREEN/LIME GREEN/WHITE
QD 3807 - ORANGE/SEA BLUE/WHITE
SHOULDER 16” 17” 18” 19” 20” 21” 22”
CHEST 36” 38” 40” 42” 44” 46” 48”
Sleeve length 7.5” 8” 8.5” 9” 9.5” 10” 10.5”
length 26” 27” 28” 29” 30” 31” 32”
QD 3813 - LIME GREEN/MILO GREEN/WHITE
018
019
048
100% CATIONIC POLYESTER INTERLOCK
QD 49
QD
HC 18
HC 19
100% CATIONIC POLYESTER INTERLOCK
OREN ORENSPORT SPORT CATALOGUE 2017
QD 43/37
OREN SPORT CATALOGUE 2017
QD 48
60% COTTON - 40% POLYESTER
60% COTTON - 40% POLYESTER
our new collection
036
ci 12
082
60% COTTON 40% POLYESTER
012
QD 46
QD 47 100% POLYESTER INTERLOCK
100% POLYESTER INTERLOCK
114
100% POLYESTER INTERLOCK
HC 19
HC
OREN ORENSPORT SPORT CATALOGUE 2017
DRY
Features cool-fit technology, designed to keep you comfortably dry and cool.
WB/WR QD 43/37
OREN SPORT CATALOGUE 2017
QUICK
QUICK DRY
SS 11
022
QD 43/37
OREN SPORT CATALOGUE 2017
F1 38/39
65% POLYESTER - 35% VISCOSE
004
THE ONES WHO PUSH THE LIMITS DISCOVER SOMETIMES THE LIMITS PUSH BACK. Jay Moriarty - Surfer
005
60% COTTON - 40% POLYESTER WEIGHT: 230G/M2 SHOULDER 15” 16” 17” 18” 19” 20” 21”
CHEST 36” 38” 40” 42” 44” 46” 48”
Sleeve length 7.5” 8” 8.5” 9” 9.5” 10” 10.5”
length 25” 26” 27” 28” 29” 30” 31”
Cutting one size smaller, take one size bigger than normal
IT ISN’T THE MOUNTAINS AHEAD TO CLIMB THAT WEAR YOU OUT; IT’S THE PEBBLE IN YOUR SHOE. Muhammad Ali - World Heavyweight Champion Boxer
OREN SPORT CATALOGUE 2017
OREN SPORT CATALOGUE 2017
WINDBREAKER/ REVERSIBLE WINDBREAKER
WR
QD 43/37
SIZE XS S M L XL 2XL 3XL
Crafted with lightweight and weather-resistant microfibre that keeps you out of the wind and chill.
WR 0305 - RED/BLACK (P/WHITE)
HC 1900 - WHITE/RED
HC 1902 - BLACK/YELLOW
WR 0306 - MAROON/BLACK (P/WHITE)
HC 1905 - RED/WHITE
WIND HC 1917 - TURQUOISE/WHITE
046
047
WR 0307 - ORANGE/BLACK (P/WHITE) HIGH DENSITY WEIGHT: 125G/M2
HIGH DENSITY WEIGHT: 125G/M2 SIZE XS S M L XL 2XL 3XL
BREAKER
HC 1976 - DARK GREY MELANGE/WHITE
Wr 03
Wr 04
HC 1910 - LIGHT BLUE/ROYAL
SHOULDER 46.5cm 48cm 49.5cm 51cm 52.5cm 54cm 55.5cm
CHEST 118cm 122cm 126cm 132cm 138cm 142cm 146cm
Sleeve length 56.5cm 58cm 59.5cm 61cm 62.5cm 64cm 65cm
SIZE XS S M L XL 2XL 3XL
length 64cm 66cm 68cm 71cm 73cm 76cm 79cm
SHOULDER 46.5cm 48cm 49.5cm 51cm 52.5cm 54cm 55.5cm
CHEST 118cm 122cm 126cm 132cm 138cm 142cm 146cm
Sleeve length 56.5cm 58cm 59.5cm 61cm 62.5cm 64cm 65cm
length 64cm 66cm 68cm 71cm 73cm 76cm 79cm WR 0310 - LIGHT BLUE/NAVY (P/WHITE)
105
WR 0404 - YELLOW (P/BLACK)
106
WR 0405 - RED (P/BLACK)
WR 0407 - ORANGE (P/GREY)
WR 0410 - LIGHT BLUE (P/BLACK)
107
7,000
presentation Client: Roche Singapore Project description: Presentation deck Scope of work: Infographics, animated gif, design, layout & copy editing.
1.4 251
93
19 12 2
49 9
3 4
54
68 40
9 472
6
50
source: TO 2015 and BP14
Insurance for Cancer Patients, China
Fight against Hepatitis, China
+600
+600
patients benefitted
patients benefitted
Cancer Treatment, China
+600
patients benefitted
Healthcare for all, Philippines
EM Leadership Acceleration Programme
+600
patients benefitted
Differential Pricing Policy
Solusi Terapiku, Indonesia
+600
Clinical Trials Diversity APAC Networking
patients benefitted
Breast Cancer Diagnosis, Singapore
+600 Templates NGO Collaboration
patients benefitted
e-newsletter Client: Roche Singapore Project description: Quarterly e-newsletters. Scope of work: Logo creation, design, layout & copy editing.
01
JULY 2015
Roche Medical Affairs Newsletter
in this issue
IIP LOGO IIP 5 WORKSTREAMS IIP LEADERS PROFILES ABOUT ESMO
introducing the iip team Our Medical Affairs function needs to constantly
Q2i stands for ‘Question to Innovate’. Rice is the staple food of over half the world's population. Over 90 per cent of the world’s rice is produced and consumed inAccording the Asia to Albert Einstein, the key to innovation is asking the right questions: Pacific region. “If I had an hour to solve a problem and my life depended on the The word also works as an acronym for ‘Research, Innovation, Communication, and Excel’. These words describe every solution, importantI would spend the first 55 minutes determining the proper question to ask… for once I know the proper question, I could solve the step taken in the journey undertaken by the Medical Affairs problem in less than five minutes.” ~ Albert Einstein department under the Innovation Project. Green was chosen to reflect growth, and the blue reflectsThe theprocess of asking questions is an integral part of the Innovation Project. water that gives life.
message ALEXANDER HARDY Region Head, Pharma APAC Region
reinvent itself to play an expanded role in brand strategy, Key Opinion Leader engagement, and management of advisory boards. This means a shift
Getting to know the people in the leadership roles.
in focus, and talent that possess a greater breadth of knowledge, depth of skills and can engage
Medical Director, Roche Pharma Taiwan
effectively with multiple stakeholders within
Diana has been with Roche for one and a half
the organisation.
years. Prior to joining Roche, she worked in
Led by Antonio del Santo, together with the Medical
Novartis Medical Affairs for six years in different
Affairs teams in the affiliates and McKinsey, a
disease areas, including four years in Oncology
comprehensive review was carried out to study
and two years in General Medicine, including CVM,
the external environment and our Medical Affairs
neuroscience and ophthalmology. She was also a
function. The review showed that not all our
A transformational journey
requests and there was a lack of clarity on clear responsibilities on specific tasks, and a need to enhance market engagement skills in the Medical
The colours chosen reflect a vibrant and exciting journey.
post-doc fellow in the Cancer Institute of National
Medical Affairs personnel possess practical, realworld commercial experience to support business
Work stream 1 lead DIana liu
IIP project lead joyce li
Affairs function.
APAC Regional Medical Excellence Leader
The Innovation In Progress project was established
Joyce is mainly responsible for supporting
Health Research Institute, Taiwan. Sponsors: Maturin Tchoumi, GM Roche Pharma India and Antonio Del Santo, Regional Medical Affairs Director
Work stream 2 lead candice fitzgerald
to identify areas where Medical Affairs can provide
APAC Medical Affairs’ journey to excellence,
The role of Medical Affairs is fast evolving from
additional support to commercial and sales teams
by providing value added processes/tools/
its traditional responsibilities such as publishing
from a science-based perspective, generate better
initiatives and tracking their effectiveness.
data from corporate-sponsored trials, presenting
alignment internally, and help close the gaps in order
Before moving to the regional medical team,
educational information about a product or
to reshape the role of Medical Affairs in our region.
Joyce worked in Roche China Medical Affairs
therapeutic area and answering questions from
You will hear more from each of the work stream
for more than two years as Medical Science
doctors regarding product safety or efficacy that is
leaders over the next few months.
Director. Prior to Roche, Joyce worked
Candice is responsible for the strategic co-
with several multinational pharmaceutical
ordination and oversight of GMA/ LMA evidence
companies, holding various positions in
generation activities in the region. Prior to this role,
Medical Affairs with increased responsibilities.
Candice was Country Head, PDG CCO Australia.
not addressed in a product’s label.
I want to acknowledge the great support we have
Regional Clinical Operations Leader - Asia Pacific
With market pressures intensifying and
received from our Medical Affairs colleagues over
pharmaceutical commercial practices coming
the past year. They continue to play a key role in
under closer scrutiny, there is a need to develop a
our growing region. Our future is abounding with
Sponsors: Svend Petersen, GM Roche Pharma
Medical Affairs function that can deliver competitive
opportunity. If we focus on what’s important and
Australia, Ait Allah Meijri, GM Roche Pharma
advantage, value and has the capabilities to tackle
continually improve the way we approach our
Malaysia, Lance Baldo, GM Roche Pharma
these changes and keep our organisation compliant.
business, we can achieve excellence.
New Zealand
branding
Packed full of 100% natural goodness,
Karitree is a range of Shea-based body and bath essentials that represent “food” for the skin, as we believe it should be – free from artificial ingredients.
NO PRESERVATIVES, ADDITIVES OR CHEMICALS NOT TESTED ON ANIMALS, ALL NATURAL & VEGAN
Client: Karitree Project description: Branding & packaging design. Scope of work: Branding, copywriting, packaging design & POS material.
e-commerce Client: Karitree Project description: E-commerce website. Scope of work: Photography, copywriting, design & setup of e-commerce website.
annual report Client: Iskandar Regional Development Authority (IRDA) Project description: Annual Report 2012. Scope of work: Concept development, design, layout, copywriting, copy editing, translation (Bahasa Malaysia & English), photography & production.
front
the sky’s the limit
annual report 2012
the sky’s the limit
the sky’s the limit
annual report 2012
ANNUAL REPORT 2012 back
T : +603 2260 6777 f : +603 2260 7999 iskandar Service centre : 1800 88 3010 Main Office #G-01, Block 8, Danga Bay, Jalan Skudai, 80200 Johor Bahru, Johor, Malaysia T : +607 233 3000 f : +607 233 3001
SaTelliTe Office Suite 5-3, 5th floor, Block 3B, Plaza Sentral, Jalan Stesen Sentral 5, 50470 Kuala lumpur, Malaysia T : +603 2260 6777 f : +603 2260 7999 iskandar Service centre : 1800 88 3010
the sky’s the limit
inSPirinG aSPiraTiOnS
SaTelliTe Office Suite 5-3, 5th floor, Block 3B, Plaza Sentral, Jalan Stesen Sentral 5, 50470 Kuala lumpur, Malaysia
inSPirinG aSPiraTiOnS
T : +607 233 3000 f : +607 233 3001
the sky’s the limit
Main Office #G-01, Block 8, Danga Bay, Jalan Skudai, 80200 Johor Bahru, Johor, Malaysia
INSPIRING ASPIRATIONS
back
InspIrIng AspIrAtIons
InspIrIng AspIrAtIons
front
annual report 2012
annual report 2012
corporate gift Client: Iskandar Regional Development Authority (IRDA) Project description: Box set of calendar & notebook. Scope of work: Concept development, design, layout, copywriting & production.
Water is H2O, hydrogen two parts, oxygen one, but there is also a third thing, that makes water and nobody knows what that is. D.H. LAWRENCE (1885-1930) ~ Pansies, 1929
company profile Client: Cicada Landscape Architects Project description: Company portfolio. Scope of work: Design, layout, copy editing & print management.
corporate gift Client: Langkawi Development Authority (LADA) Project description: Box set of calendar & notebook. Scope of work: Concept development, design, layout, copywriting & production.
Calendar2015_FA_v2.indd 2
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THREADSEWN diary - VISUAL
FRONT COVER DIARY
open double flap
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annual report Client: Singapore Shipping Association Project description: Annual Review 2012/2013. Scope of work: Design, layout & production.
ehrm The next-generation Hospital Management Platform with mobile
laboratory information system (lis) A comprehensive solution for both hospital and independent clinical laboratories. Our LIS helps with ordering and scheduling laboratory tests, transmitting orders and generating reports for viewing. This solution can also be seamlessly integrated with any other hospital system such as CPOE, registration and billing to function as an integrated hospital information system. The LIS supports various laboratory disciplines including clinical chemistry, pathology/cytology, haematology, biochemistry, microbiology, histopathology and others.
electronic medical record (emr) Captures
capabilities. Features and maintains Our solutions align withcomputerised the medical and functionality cater to the spectrum records of patients’ care and organisation’s use of mobile in both primary and acute care increasing administration. The use of open healthcare hospitals. This solution provides a standards-based technology platform single, accurate, and devices used to enhanceholistic theview of alongitudinal provides scalability and reliability, laying the patient’s medical groundwork patient to meet future requirements history. Napier EMR is a reliable, care experience. with ease. This technology facilitates robust, secure and auditable way to
corporate brochure
integration with third-party systems.
the use of mobile and wireless technologies to support the achievement of health objectives (mhealth) has the potential to transform the face of health service delivery across the globe.
Client: Napier Healthcare Solutions Project description: B2B marketing brochure. Scope of work: Design, layout, copy editing & production.
–world health organiZation (who)
about us
OIOIOI
Established in 1996 as a healthcare IT solutions and services company, Napier prides itself on having deep domain knowledge and singular focus – to provide Excellence in Healthcare Management. Our solutions include a set of robust, feature-rich suite of products delivering value to the stakeholders of the healthcare industry. These products are built with inputs from industry veterans, clinicians, medical authorities and patients. Designed with intuitive web-based user-interfaces, our products offer modular solutions, which are easy to implement and meet the needs of small to large healthcare organisations, hospitals, including physician practices and multi-specialty clinics. Our relationship with global IT partners allows us to act as your Total Solutions Provider.
Brochure_FINAL_PRESS2.indd 2
–world health organiZation (who)
about us
OIOIOI
Established in 1996 as a healthcare IT solutions and services company, Napier prides itself on having deep domain knowledge and singular focus – to provide Excellence in Healthcare Management. Our solutions include a set of robust, feature-rich suite of products delivering value to the stakeholders of the healthcare industry. These products are built with inputs from industry veterans, clinicians, medical authorities and patients. Designed with intuitive web-based user-interfaces, our products offer modular solutions, which are easy to implement and meet the needs of small to large healthcare organisations, hospitals, including physician practices and multi-specialty clinics. Our relationship with global IT partners allows us to act as your Total Solutions Provider.
Brochure_FINAL_PRESS2.indd 2
automate clinical documentation and manage physician orders, procedures and prescriptions.
Napier Healthcare Solutions
Napier Healthcare works with mobile and telecommunication 315 Alexandra Road, #04-03 Sime Darb industry leaders to create cutting-edge mobile health solutions Singapore on a variety of mobile platforms including smartphones, tablets159944 and other mobile devices. Our mobile designed to +65 6 Tel:applications +65 6222are4505 - Fax: naturally extend Napier’s suite of hospital management and clinical solutions, and are based on open healthcare industry standards. offiCe, We support major operating platforms includingHead iOS, Android and USa Windows Phone. Napier Healthcare Solution
101 College Road East Princeton, New Jersey 08 Tel: +1 609 454 3921 - Fax: +1 609
Global development Center, india Napier Healthcare Solutions (India) Ltd. 4th Floor Capella Block, Ascendas, Plot No. 17 Software Units Layout, Madhapur, Hyderabad - 500 081 Tel: +91 40 3355 7777 - Fax: +91 40 3046 1844
our solutions Napier’s solutions transform the way information is captured and used to improve the quality of patient care, their safety and service delivery.
ot scheduling & management Provides clinicians and administrators with the available information on each surgical procedure planned, underway or completed. It includes features for OT planning and scheduling, material management and material requirement planning, pre-admission consultations, documentation of operating times (pre-, intra- and post- operative) and clinical notes for procedures, sterilisation management and transcription.
hospital information system (his) Delivers a modular, scalable and integrated system to support hospital or clinic administration including patient management and billing. The modular approach allows you to integrate with additional clinical and ancillary solutions to support the continuum of care. It also allows your organisation to achieve requirements for an electronic health record, revenue cycle management and more.
electronic medical record (emr) Captures and maintains computerised medical records in both primary and acute care hospitals. This solution provides a single, accurate, longitudinal and holistic view of a patient’s medical history. Napier EMR is a reliable, robust, secure and auditable way to automate clinical documentation and manage physician orders, procedures and prescriptions.
laboratory information system (lis) A comprehensive solution for both hospital and independent clinical laboratories. Our LIS helps with ordering and scheduling laboratory tests, transmitting orders and generating reports for viewing. This solution can also be seamlessly integrated with any other hospital system such as CPOE, registration and billing to function as an integrated hospital information system. The LIS supports various laboratory disciplines including clinical chemistry, pathology/cytology, haematology, biochemistry, microbiology, histopathology and others.
In of pr
blood bank A comprehensive and scalable solution that is designed to store, process, retrieve and analyse information of the administrative, inventory management and clinical aspects of running a blood bank. It fully automates data and information management requirements from donor recruitment and management, mobile sessions, component preparation, blood screenings, stock inventory maintenance, patient registration, to cross matching and patient issues.
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patient portal An invaluable tool for any medical practice or acute healthcare provider to connect with their patients. Our Patient Portal has a user-friendly online interface and 24/7 access making it convenient for patients to interact with you and your staff. It reduces paperwork and unnecessary phone calls so that you can dedicate your time to patient interactions.
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info@napierhealthc • In www.napierhealthc
Napier Healthcare works with mobile and telecommunication industry leaders to create cutting-edge mobile health solutions on a variety of mobile platforms including smartphones, tablets and other mobile devices. Our mobile applications are designed to naturally extend Napier’s suite of hospital management and clinical solutions, and are based on open healthcare industry standards. We support major operating platforms including iOS, Android and Windows Phone.
• Connecting Providers & Patients – Our mobile solutions provide access to patients’ medical records, prescriptions and education materials anytime, anywhere. • Electronic Mobile Medication Administration Record (eMAR) – As part of our EHR solution, eMAR is designed to give nurses the mobile option of administering medications via the scanning of a barcode on a patient’s wristband. This helps ensure the 5 Rs (right patienat, right medication, right time, right dose and right route) are followed. The application provides access to medication knowledge bases and drug interaction information. It also provides the ability to view alerts and allergies, record vitals, laboratory results and medication related incidents.
our services
In addition to our products, Napier Healthcare offers IT consulting and support services providing you with the complete solution.
Napier’s solutions transform the way information is captured and used to improve the quality of patient care, their safety and service delivery.
ot scheduling & management Provides clinicians and administrators with the available information on each surgical procedure planned, underway or completed. It includes features for OT planning and scheduling, material management and material requirement planning, pre-admission consultations, documentation of operating times (pre-, intra- and post- operative) and clinical notes for procedures, sterilisation management and transcription.
mobile healthcare solutions With doctors, nurses, administrators and patients who are constantly on the move, healthcare providers are increasing the use of healthcare applications on mobile devices to provide information at the point-of-care, thereby enhancing the patient care experience.
• Electronic Mobile Care System (eMCS) – Enables care providers to efficiently manage patient care while on the move anytime, anywhere with real-time access to patient clinical case notes, patient diagnosis including vital symptoms, medical history and allergies, laboratory results and prescription, appointment scheduling and cancellation and other notes and observations. Napier eMCS, while adding a new dimension to home care also caters to emergency needs by facilitating telephonic encounter when physical interaction with the care reciever is not possible.
our solutions
• Custom application build and deployment. • Healthcare enterprise architecture consulting and design. • Cross platform application integration.
blood bank A comprehensive and scalable solution that is designed to store, process, retrieve and analyse information of the administrative, inventory management and clinical aspects of running a blood bank. It fully automates data and information management requirements from donor recruitment and management, mobile sessions, component preparation, blood screenings, stock inventory maintenance, patient registration, to cross matching and patient issues.
healthcare application training services: • Instructor-led training for our suite of healthcare solutions. • Custom training curriculum and learning pathway consultation.
patient portal An invaluable tool for any medical practice or acute healthcare provider to connect with their patients. Our Patient Portal has a user-friendly online interface and 24/7 access making it convenient for patients to interact with you and your staff. It reduces paperwork and unnecessary phone calls so that you can dedicate your time to patient interactions.
Head offiC Napier Healt 3rd Floor ARegent Esta Tel: +255 22
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Comprehensive, feature rich, modular and scalable healthcare management solutions for the continuum of care.
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ehrm The next-generation Hospital Management Platform with mobile capabilities. Features and functionality cater to the spectrum of patients’ care and organisation’s administration. The use of open healthcare standards-based technology platform provides scalability and reliability, laying the groundwork to meet future requirements with ease. This technology facilitates integration with third-party systems.
the use of mobile and wireless technologies to support the achievement of health objectives (mhealth) has the potential to transform the face of health service delivery across the globe.
hospital information system (his) Delivers a modular, scalable and integrated system to support hospital or clinic administration including patient management and billing. The modular approach allows you to integrate with additional clinical and ancillary solutions to support the continuum of care. It also allows your organisation to achieve requirements for an electronic health record, revenue cycle management and more.
mobile healthcare solutions With doctors, nurses, administrators and patients who are constantly on the move, healthcare providers are increasing the use of healthcare applications on mobile devices to provide information at the point-of-care, thereby enhancing the patient Global Corporate of care experience.
turnkey healthcare it services: • Application platform porting. • Data migration. • Application testing. • IT support and staff augmentation. • IT infrastructure management. infrastructure support services: • Engineering design support and planning. • Tender/Procurement assistance. • Installation, testing and acceptance support.
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blueprint
Mount Elizabeth Novena Hospital has received the BCA Green Mark Platinum Award for its green features. Patients will be well cared for in a healing environment when the new hospital opens its doors in July 2012.
Motion sensors for toilets, staircase lighting and escalators reduce waste energy.
Rooftop gardens keep the building cool; extensive greenery at multiple levels contributes to a healing environment.
artistic impressions: CIAP ~ images: Thinkstock
inside a green hospital
LED lamps and intelligent lighting control achieve energy savings.
Caring for you and the planet – that is what the new Mount Elizabeth Novena Hospital (MNH) sets out to do by applying the principles of sustainable green design and energy efficiency. Patients coming to the new MNH will experience total comfort and tranquility, thanks to the thoughtful designs put
magazine
in place to create a healing oasis that is also eco-friendly.
keeping you well Natural light is used extensively throughout the hospital to promote healing and to brighten up patient care areas and
Photovoltaic panels harness solar energy to heat water in the hospital.
work spaces. With ample green spaces including private gardens and rooftop gardens, patients can relax and soothe their senses amidst lush greenery.
Client: Parkway Pantai Limited Project description: Quarterly magazine. Scope of work: Design, layout, copywriting, copy editing, production & distribution.
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keeping you safe
en route
The hospital environment is purified of volatile organic compounds to ensure good air quality. The air is also
Doubleglazed, low emissivity windows reduce noise and heat while allowing sunlight to pass through.
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sterilised through the use of ultraviolet C (UVC) light in the Air Handling Units (AHUs). In addition, carbon dioxide sensors are used to monitor that air quality is kept at optimal levels.
keeping you comfortable The hospital has excellent acoustic control so that patients can recuperate in peace and quiet. The use of energy-efficient LED lights reduces strain on the eyes.
to Sri Lanka, with love
Use of organic compost reduces pollution while enhancing soil quality.
Heat and glare are also kept out for greater patient comfort through building orientation, the use of claddings and customised sunshades.
June marked a significant milestone for Mount Elizabeth Hospital (MEH) with the successful kidney transplant performed on one of the youngest recipients in Parkway Pantai’s history, by leading transplant surgeons Dr Li Man Kay and Dr Michael Wong. Dr Akira Wu was the attending renal physician.
With these and a host of other green features, it is no wonder that MNH has achieved the Green Mark Platinum certification, which is the highest accolade in Singapore for environmental sustainability.
Optimal building orientation and specially designed sunshades reduce glare of sunlight and heat.
Efficient air-conditioning minimises energy consumption.
An active boy who loved running, cycling, climbing,
and re-tunnelled into the bladder. He was only nine
and playing table-tennis and badminton, nine-year-old
months old.
Hesith Sherwin Perera JA seemed very much like any other child his age. Yet, belying this energetic exterior was a fragile boy diagnosed with a dangerous condition at the tender age of six months old.
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34 at your service
fragile beginnings The nightmare for the Pereras began when Hesith first developed fever from a urinary infection. A subsequent diagnosis revealed that he was suffering from bilateral vesico-ureteric reflux – a condition
Residents of Chinatown, Chin Swee and Jalan Kukoh aged 55 and above enjoyed free health screening over three days in December 2011 and January 2012, courtesy of Parkway Shenton – a major provider of
project silvercare
primary healthcare services in Singapore. About 400 of them received a complimentary health
Parkway Shenton gives seniors free health screening.
in which malfunctioning valves in his ureters were causing urine to flow back towards his kidneys. When his urinary infections did not abate over the next three months, Hesith had to undergo a bilateral ureteral reimplantation – where the ends of the ureters are cut
Unfortunately for the Pereras, this was not the end of Hesith’s troubles. Although he remained free from infection, his kidneys continued to deteriorate slowly but surely over the last eight years. By the time Hesith first met Dr Akira Wu at the Mount Elizabeth Medical Centre in late April this year, the nine-year-old was already suffering from advanced kidney failure and was in dire need of a pre-emptive kidney transplantation, or dialysis.
Sri Lankan serendipity It was a very trying time for the Pereras, emotionally as well as financially. “I went to see and talk to so many doctors in Sri Lanka, because we wanted only the best for our only child,” revealed Hesith’s mother, Ms Thushara Perera.
check which covered body mass index, blood pressure,
“In fact, three years ago, my former boss urged us
capillary blood glucose level, visual acuity, screening
to do the kidney transplant in Singapore. We know
for Alzheimer’s and depression, and fall
that many affluent Sri Lankans come to Singapore
risk assessment.
for medical treatment because Singapore is one of the leading countries in terms of medical technology,
Apart from doing our bit for the community, Parkway Shenton hopes that through this sponsorship, we can help nurture future healthcare leaders and instil in them the spirit of volunteerism. Dr Chai Chin Yoong, Chief Executive Officer of Parkway Shenton, said, “Health screening is essential for everyone and especially important for the elderly. It helps medical practitioners spot the onset of many illnesses and enables us to monitor pre-existing conditions and provide appropriate treatment and care. Apart from doing our bit for the community, Parkway Shenton hopes that through this sponsorship, we can help nurture future healthcare leaders and instil in them the spirit of volunteerism.” Taking volunteerism a step further, Dr Chai also led three other Parkway Shenton doctors namely Dr Koh Hau-Tek, Dr Crystal Ng and Dr Jason Yap, to provide free medical consultation and advice to the elderly following their health screening at Yong-En Care Centre on 14 January 2012. Named Project Silvercare, the community healthscreening project is an initiative of nursing students of the Bachelor of Science (Nursing) programme from the National University of Singapore (NUS), supported Digital Vision/Thinkstock
jul - sep 2011
a parkway pantai quarterly
cover story
en route
in good hands
Parkway Shenton sets the bar high with new initiatives.
Parkway’s growing network reaches new frontiers.
The emergency air ambulance team takes time out to share their adrenaline.
oct - dec 2011
a parkway pantai quarterly
jan - mar 2012
a parkway pantai quarterly
MY STORY
SPECIAL FEATURE
COVER STORY
healing
cover story
special feature
First class delivery at Gleneagles Hospital
Paying tribute to Parkway nurses
Celebrating Parkway’s long service staff
Dr Ranjiv Sivanandan sets the pace in head & neck surgery
Parkway Pantai’s ‘crown jewel’ opens in 2012
Inspirational nurse wins Tan Chin Tuan Nursing Award
by their undergraduate peers from the faculties of Medicine and Pharmacy.
Bản tin quý của Bệnh viện Parkway SingaPore
2013
jan
mar
lời ban biên tập
百汇医院新加坡的季度性刊物 2013 年
Xin trân trọng giới thiệu với các bạn số đầu tiên của heaLthfocus, bản tin quý của Bệnh viện parkway Singapore. Mahatma gandhi từng nói, “Sức khỏe mới là tài sản quý giá nhất chứ không phải vàng bạc.” tại Bệnh viện Parkway Singapore, chúng tôi rất coi trọng sức khỏe. và chúng tôi đem đến cho bạn bản tin này dựa trên trên tinh thần đó. trong mỗi số, bạn sẽ thấy các mẹo nhỏ chăm sóc sức khỏe có thể áp dụng vào cuộc sống thường ngày, thông tin chi tiết về các bác sỹ và chuyên gia y tế khác của chúng tôi,và những câu chuyện cảm động từ bệnh nhân của chúng tôi.
newsletter
hy vọng bạn sẽ hài lòng với ấn bản này của heaLthfocus. vui lòng liên hệ với bất kỳ văn phòng khu vực nào của chúng tôi nếu bạn cần thêm thông tin. rất mong được đồng hành cùng bạn và cám ơn bạn đã cùng tôi bắt tay thực hiện điều đó.
Client: Parkway Hospitals Singapore Project description: Quarterly newsletter. Scope of work: Design, layout & copy editing.
emma Seow, Bệnh viện Parkway Singapore
病友报刊 [区域]
一月 三月
编者按 dọn dẹp nhà cửa 欢迎阅读第一期的《聚焦健康》,一份由百汇医院新加坡所出版 một cách an toàn 的季度性报刊。 hiển nhiên là các hóa chất trong một
圣雄甘地曾言道:健康,而非金银,才是真正的财富。在百汇医 số chất tẩy rửa khi dọn dẹp nhà cửa 院新加坡,我们了解到健康的重要性, 因此希望这份报刊可为您 có thể độc hại khi hít hoặc chạm 提供更多医疗讯息。每期刊物中,我们将提供使用于日常生活中 vào, gây phát ban và làm sưng tấy 的健康小知识、医生和护理人员的介绍,以及来自病人的温馨故 đường hô hấp. Điều này đặc biệt 事。 đúng đối với người dễ mắc phải các
vấn đề về da hoặc hô hấp. 我们希望你会喜欢阅读这份报刊。若需要任何讯息可联络我们的 区域办事处。我非常期待这次的分享旅程,也感谢您与我一同迈 Một số sản phẩm có thể làm các 向健康之道。 bệnh dị ứng nặng thêm. những sản phẩm chứa a-mô-ni-ắc và clo có thể --萧文清,百汇医院新加坡 đặc biệt gây khó chịu cho trẻ em bị suyễn.
Để phòng tránh điều này, hãy thử dọn một chế độ ăn uống đầy đủ dinh dẹp nhà cửa bằng nước nóng, thuốc dưỡng có thể chống muối (baking soda), vải microfibre và lại tác động của các chất dọn dẹp không độc hại. stress, bằng cách một chế độ ăn uống nguồn: webmd.com giúp tăng cường hệ đầy đủ dinh dưỡng có thống miễn dịch và thể chống lại tác động hạ huyết áp. 有营养的餐食能 của stress, bằng cách giúp 增强免疫系统, tăng cường hệ thống miễn Điều trị stress là rất cần thiết để 减少血压, dịch và hạ huyết áp. giữ gìn sức khỏe, những người thường 有效抗压。 xuyên bị stress dễ bị tổn thương bởi tất các loại rau sống có thể chống lại cả mọi thứ từ cảm lạnh đến cao huyết tác động của stress một cách hoàn áp và bệnh tim. Ăn các loại thực phẩm toàn cơ học. nhai cần tây hoặc cà chống lại stress là một trong các cách rốt khiến cho hàm phải nghiến chặt, đối phó với vấn đề này. có thể giúp tránh đau đầu do căng 压力管理是健康一把很有力的工具。常受压力困扰的人,特别容易患上 thẳng. Một cách điều trị stress truyền thực phẩm có thể giúp chống lại stress thảo mộc tươi có thể được chế 感冒,高血压,心脏疾病等。治疗这些病症虽有其他方法,但最有效的 thống khác là sữa ấm. các nhà bằng nhiều cách. các loại thực phẩm biến thành nhiều món ăn tốt cho 还是吃抗压食物。 nghiên cứu đã phát hiện ra rằng canxi dễ ăn, như một bát bột yến mạch ấm, tim. các chất tăng cường hương vị có thể làm tăng nồng độ serotonin, một có thể làm giảm co thắt cơ và làm 食物可从多方面抗压。例如一碗热腾腾的麦片粥可增加身体的五羟色胺như hương thảo, cây xô thơm, rau dịu căng thẳng, cũng như giảm bớt 一种能定神的大脑化学物质。其他食品如柳橙、菠菜、鱼类如三文鱼和 chất làm dịu não. các loại thực phẩm oregano và húng tây, có chứa chất lo lắng và thay đổi tâm trạng do hội 金枪鱼、开心果、鳄梨、杏仁等,都能减少体内的皮质醇和肾上腺素-可 khác như cam, rau chân vịt, cá như cá chống oxy hóa bảo vệ cholesterol hồi và cá ngừ, quả hồ trăn, bơ và hạnh chứng tiền kinh nguyệt. các chuyên 对身体产生负荷的应激激素。有营养的餐食能增强免疫系统,减少血 LDL (cholesterol xấu) khỏi oxy hóa và gia dinh dưỡng thường khuyến nghị 压,有效抗压。 nhân có thể giảm nồng độ cortisol và thậm chí có thể ức chế máu đông và adrenaline – hóc-môn stress gây tổn hại sữa không kem hoặc sữa có hàm tăng cường hoạt động chống viêm lượng chất béo thấp. nguồn: www.webmd.com爽口的生蔬菜能以动作方式帮忙减除压力。咀嚼芹菜或萝卜条可让紧缩 cho cơ thể theo thời gian. cuối cùng, và chống u. nguồn: webmd.com
chế độ ăn uống điều trị stress
Thanks to advancements in medicine, science and technology, there is
a quarterly
now new hope for patients with end-stage liver disease, particularly
2013
jan
mar
patient newsletter [regional]
Mahatma Gandhi once said, “It is health that is real wealth and not pieces of gold and silver.” At Parkway Hospitals Singapore, we recognise the importance of good health. It is in this spirit that we bring you this newsletter. In each issue, you will find bite size health tips that you can apply to your daily life, profiles of our doctors and other caregivers, and heartwarming stories from our patients. We hope that you enjoy this issue of HEALTHfocus. Please feel free to reach out to any of our regional offices if you need more information. I’m very much looking forward to our journey together and thank you for embarking on it with me. Emma Seow, Parkway Hospitals Singapore
safe house cleaning It is no secret that chemicals found in some household cleaners can be toxic if inhaled or touched, causing rashes and irritating the respiratory tract. This is particularly true for people prone to skin or breathing problems. Some products may aggravate allergies. Those that contain ammonia and chlorine may be especially irritating to children with asthma.
a nutritious diet can counteract the impact of stress, by strengthening the immune system and lowering blood pressure on the body over time.
Stress management can be a powerful tool for wellness. People who are under constant stress are more vulnerable to everything from colds to high blood pressure and heart disease. Although there are many ways to cope, one strategy is to eat stress-fighting foods. Food can fight stress in several ways. comfort foods, like a bowl of warm oatmeal, actually boost levels of serotonin, a calming brain chemical. other foods such as oranges, spinach, fish like salmon and tuna, pistachios, avocados and almonds can reduce levels of cortisol and adrenaline − stress hormones that take a toll
To avoid this, try cleaning with hot water, baking soda, microfibre cloths and less-toxic cleaning products. Source: WebMD.coM
Finally, a nutritious diet can counteract the impact of stress, by strengthening the immune system and lowering blood pressure. crunchy raw vegetables can fight the effects of stress in a purely mechanical way. Munching on celery or carrot sticks helps release a clenched jaw, and that can ward off tension headaches. Another stress buster is the time-honoured glass of warm milk. researchers have found that calcium can reduce muscle spasms and soothe tension, as well as ease anxiety and mood swings linked to Premenstrual Syndrome. Dieticians typically recommend skim or low-fat milk. Source: WWW.WebMD.coM
hearty herbs Fresh herbs can make many other foods heart-healthy. These flavour enhancers such as rosemary, sage, oregano and thyme, contain antioxidants that protect LDL cholesterol (the bad cholesterol) from being oxidised and can even inhibit blood clots and provide anti-inflammatory and anti-tumour activity. Source: WebMD.coM
GleneaGles Hospital • Mount elizabetH Hospital • Mount elizabetH novena Hospital • parkway east Hospital
www.gleneagles.com.sg
Patients are now able to take advantage of the Living Donor Liver improved over the years.
It is with great pleasure that I introduce you to the first issue of HEALTHfocus, a quarterly newsletter brought to you by Parkway Hospitals Singapore.
stress management diet
patients with acute liver failure, liver cancer and Heptatitis C. Transplant procedure, as chances of survival for this technique have
editor’s note
www.mountelizabeth.com.sg
www.mountelizabethnovena.com
www.parkwayeast.com.sg
Mr Mozammel Huq bhuiyan was infected by the Hepatitis c virus since 1996. over time, his situation became worse and he was diagnosed with end-stage liver failure. In 2011, he travelled to Singapore to undergo Living Donor Liver Transplant surgery with Dr K.c. Tan at Gleneagles Hospital, which was a success. “I used to feel very weak, giddy, dizzy and disoriented most of the time before the transplant. I also had nausea and appetite loss, “ said Mr bhuiyan. “but after the transplant, I feel stronger. No more weakness or any other symptoms. I even gained 10kg of weight!”
Mr bhuiyan explained that he chose to come to Singapore for his treatment as the Living Donor Liver Transplant procedure was not available in bangladesh. “I consulted various Hepatologists and Hepatobiliary Surgeons in bangladesh. Most of them advised me to go to India for affordable treatment. However, I came to know of the Asian centre for Liver Diseases & Transplantation (AcLDT) from the Parkway Pantai Patient Assistance centre in Dhaka. The team at the Dhaka office made me understand that my life could be renewed if I received treatment
HEALTHfocus is published quarterly for Parkway Hospitals Singapore by atelier oost llp. All rights reserved. No portion of this publication may be reproduced without the written permission of the publisher. We take every care and precaution to ensure that information published in HEALTHfocus is accurate at the time of publication, but Parkway Hospitals Singapore cannot guarantee its accuracy and we may change the information at any time without prior notice. The information contained in HEALTHfocus is not an invitation to invest in the shares, or any other products or services or otherwise deal in these or enter into a contract with Parkway Hospitals Singapore.
的下颚放松,也能避免紧张性头疼产生。温牛奶其实也有抗压功效。研 GleneaGles Hospital • Mount elizabetH Hospital • Mount elizabetH novena Hospital • parkway east Hospital 究人员发现,钙质可减少肌肉痉挛和环节紧张情绪,同时也能解除焦虑 www.gleneagles.com.sg www.mountelizabeth.com.sg www.mountelizabethnovena.com www.parkwayeast.com.sg 和波动情绪(和经期前综合症有关)。营养师一般建议喝脱脂或低脂牛 奶。资料来源: WWW.WebMD.coM
Dr K C Tan (right) with Mr Mozammel Huq Bhuiyan who underwent Living Donor Liver Transplant at Gleneagles Hospital in 2011.
at Gleneagles Hospital. With knowledge of the technological advances and superior facilities and expertise, I decided to visit AcLDT at Gleneagles Hospital in Singapore.”
our cAreGIVING
eDITor-AT-LArGe
emma Seow
atelier oost llp eDITor ArT DIrecTor WrITerS STocK PHoToGrAPHY
资料来源: WebMD.coM
Bangladesh - Chittagong Tel: (88) 018 1955 6631 email: chittagong@parkwayhealth.net
Malaysia - Kuala Lumpur Tel: (6) 03 2166 1785 email: ppac_kl@parkway.com.my
Sri Lanka - Colombo Tel: (94) 77 346 0000 email: enquiries@parkwaysrilanka.com
Cambodia - Phnom Penh Tel: (855) 15 897 576 email: info@parkwayhealthcambodia.com
Malaysia - Kota Kinabalu Tel: (6) 088 242 100 email: ppac_kk@parkway.com.my
United Arab Emirates - Abu Dhabi Tel: (97) 1 2627 3232 email: e_zeid@hotmail.com
for care and comfort, while doctors
India - New Delhi Tel: (91) 11 4670 2269 email: info@ipac-india.com
Malaysia - Kuching Tel: (6) 082 343 778 email: ppac_kuching@parkway.com.my
Vietnam - Hanoi Tel: (84) 988 155 855 email: info@parkway.com.vn
Indonesia - Jakarta Tel: (62) 811 942 720 email: info@parkway.co.id
Myanmar - Yangon Tel: (95) (1) 227 106 / (95) (1) 216 533 email: ppacmyanmar@gmail.com
Vietnam - Ho Chi Minh Tel: (84) 8 3823 0092 email: parkwaymrchcm@vnn.vn
Hospital and Ms Irudaya Selvi Packia Jayaraj of Gleneagles Hospital who received Singapore’s Ministry of Health (MOH) Nurse’s Merit Award in
Ms Irudaya Selvi Packia Jayaraj, 41, has been
Singapore Patient Assistance Centre Contact info: 363 balestier road, Level 3, ParkwayHealth Day Surgery & Medical centre,
with Gleneagles
Singapore 329784 24-Hour Helpline: +65 6898 6898 - Fax: +65 6732 6733 - Email: cpac@parkway.sg GleneaGles Hospital • Mount elizabetH Hospital • Mount elizabetH novena Hospital • parkway east Hospital
www.mountelizabethnovena.com
www.parkwayeast.com.sg
Hospital since 1995
There are no words to describe the gratification I feel in serving and helping people. Even a simple “thank you” makes me feel . very appreciated I had an Indonesian patient who said to me many years ago, “you are like mother Teresa”.
Fixed priCe pACkAges Parkway Hospitals Singapore is working with our experienced specialists to provide price assurance packages for a number of procedures at our hospitals. These package prices include the doctor’s procedure fee, hospital room charges and various medications and consumables, subject to prevailing terms and conditions. All prices are in Singapore dollars and do not include 7% Goods and Services Tax. To find out more, please contact any of our patient assistance centres or regional representatives for more information. Procedure
Room Type
Length of Stay
Total Fixed Package
robotic Prostatectomy
2-bedded
4 days
$30,000
coronary Artery bypass Graft (on Pump)
2-bedded
Single
$30,500 7 days
Single
$31,200 $32,500 $3,100
Mammotome (Minimally invasive breast lump removal - Mammogram)
Day Surgery (Single bed)
-
$3,300
Heart research centre in
breast Lump excision (Single)
Day Surgery (Single bed)
Kolkata, India. A two-time SPrING Singapore
Gleneagles Hospital -
$3,538
winner, she has participated in Gleneagles’ Parkway
Ms Angeline Tham Lee Len, 32, has been with Mount
operational System (PoS) project to improve work processes and healthcare standards, as well as the FMeA project for infant abductions. The Advanced Diploma in Nursing (oncology) holder conducts
Administration course by Flinders university, she
in-house training for nurses in chemotherapy
juggles her duties as Nurse Manager, coursework, and
administration and wound management. Her calm
her family of two young boys with aplomb. She was
and easy-going demeanour stands her in good
awarded the bright Idea Project Gold Award for an
stead in stressful situations. While she believes in
innovation on patient gowns in 2009, among other
being understanding and respectful towards staff,
Angiogram
Day Surgery (Single bed)
Angiogram
4-bedded
$3,130
1 day
$3,688
Percutaneous transluminal coronary angioplasty (PTcA)*
4-bedded
2 days
$17,200
Angiogram KIV PTcA*
4-bedded
2 days
$17,500
4-bedded
5 days
Parkway East Hospital unilateral Total Knee replacement
unilateral Total Hip replacement
$22,800
Single
$25,488
4-bedded
5 days
2-bedded 4-bedded
service awards like the SPrING Singapore excellent
she is strict when it comes to work standards and
2-bedded
practices. She also finds time to volunteer in the
Single
include her passion in nursing paediatrics and
parents’ support group at St. Anthony’s Primary
oncology patients.
School where her children study.
Knee Arthroscopy AcL repair
4-bedded
7
$24,400 $24,800
Single Knee Arthroscopy
$21,800
2-bedded
Service Award (eXSA)—Silver in 2006. Her strengths
6
Price before GST
Mount Elizabeth Hospital/ Mount Elizabeth Novena Hospital
-
elizabeth Hospital for seven of her 12-year nursing career. She was promoted to Nurse Manager at the
More information on bill estimates for procedures based on the “class A room” rate are available through our specialists and international network of patient assistance centres. For enquires, email mnpac@parkway.sg.
Day Surgery (Single bed)
eXSA Star Award and one-time eXSA Gold Award
age of 27. currently undergoing a Master of Health
optimises the recovery process. Acting on the feedback from our patients and doctors since opening in July 2012, Mount elizabeth Novena Hospital has introduced the “class A room” at a daily room rate of S$348, another single room choice. “our class A room offers a lower frills, lower price option that still focuses on each patient’s need for privacy. The room’s design also facilitates better health outcomes,” says Dr Kelvin Loh, ceo of Mount elizabeth Novena Hospital.
Mammotome (Minimally invasive breast lump removal - ultrasound)
when she left b.M. birla
Ms Angeline tHAM lee len, nurse MAnAger, HAeMAtology & steM Cell trAnsplAnt, Mount elizAbetH HospitAl
www.parkwayeast.com.sg
So what are the benefits of single rooms? research has demonstrated that single rooms can reduce the rate of hospital-transmitted infections and hospitalacquired diarrhea, as well as the patient’s duration of stay at the hospital. The increased privacy, which reduces noise level and sleep disturbances also
2012 for their exceptional contributions to healthcare.
Ms irudAyA selvi pACkiA JAyArAJ, nurse MAnAger, vvip WArd, gleneAgles HospitAl
www.mountelizabethnovena.com
adopting best practices to achieve optimal outcomes.
hospitals. Patients depend on them
The pa tients in our ward need a lot of care and co ncern so build ing rappor t with them is essentia l.
www.mountelizabeth.com.sg
Patient-centric care means improving accessibility and
patients. Learn more about Ms Angeline Tham Lee Len of Mount Elizabeth
Russia - Vladivostok Tel: (7) 4232 73 4444 email: vladofice@yandex.ru
新鲜香草能够使很多食物变得更健 康,吃了对心脏有益。例如迷迭 香、赛智、牛至和麝香草,都含有 抗氧化剂物质,能避免低密度脂蛋 白胆固醇(不良胆固醇)二氧化。 它也可避免血液凝固,并提供消炎 和抗肿瘤等功效。资料来源: WebMD.coM
offering patient-centric care is a way of life at Mount elizabeth Novena Hospital. From the outset, the hospital has been designed to provide the right conditions for patients to recover quickly. As a result, all the rooms in the hospital are single rooms, as studies and literature reviews have established that single rooms offer significant benefits.
trust them to provide competent support as they work together to treat
Myanmar - Mandalay Tel: (95) 9 430 66667 email: parkway.mdy@gmail.com
健康香草
“CLaSS a” roomS
Nurses are the pride and pillars of our
caroline chan Lien Vandeweghe evelyn Mak, Louisa Koh Thinkstock
Malaysia - Johor Bahru Tel: (60) 7 221 7178 / (60) 7 227 1618 email: ppac_jb@parkway.com.my
www.mountelizabeth.com.sg
要避免这些问题出现,可使用热 水、小苏打、超细纤维布和毒性较 轻的产品进行清洁工作。
MouNT eLIzAbeTH NoVeNA HoSPITAL INTroDuceS
angeLS
Parkway Hospitals Singapore
Bangladesh - Dhaka Tel: (88) 0173 6000 000 email: dhaka@parkwayhealth.net
www.gleneagles.com.sg
有些产品更可能导致过敏症状。含 氨和氯的产品尤其对有哮喘病的孩 童容易产生不适。
GleneaGles Hospital • Mount elizabetH Hospital • Mount elizabetH novena Hospital • parkway east Hospital
www.gleneagles.com.sg
Said Mr bhuiyan of his experience at Gleneagles Hospital, “Treatment and care is faster and better with world class expertise and advanced technologies but with a touch of humanity. Nursing is remarkable.”
For FeeDbAcK & eDITorIAL coNTrIbuTIoNS, PLeASe eMAIL eMMA.SeoW@PArKWAY.SG
Our Parkway Pantai Patient Assistance Centres are dedicated to providing you with the necessary advise on your medical treatments. Please contact our offices listed below for your medical needs.
清洁剂所含的化学物质对人体有 害,要是不小心嗅到或让皮肤碰触 到,会导致皮疹或呼吸道不舒服。 容易患上皮肤问题或呼吸困难的人 得在这方面多加留意。
抗压餐食 thảo mộc tươi
LIVer TrANSPLANT PATIeNT receIVeD
new LeaSe of Life by parkway hospitals singapore
安全清洁起居
$27,488 1 day
$15,300 $15,500 $16,588
1 day
$21,700
2-bedded
$21,900
Single
$24,188
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