Delaware County Regional News 14.2

Contents DELAWARE COUNTY REGIONAL NEWS MAGAZINE SUMMER 2014 FINANCE ISSUE

2 WELCOME FROM THE PRESIDENT 4 DELAWARE COUNTY EMPLOYMENT DATA REPORT 7 BUSINESSES LOOK TO DELAWARE COUNTY 9 THE ATHENA LEADERSHIP AWARD 11 RE-IMAGINE COMMERCE From the Desk of Alex Charlton Finance & Insurance

Fastest growing County in the Southeast

®

Inspired by the goddess of Greek mythology

Meet actual Chamber Members and learn about their Membership experience

12 TIME TO RENOVATE YOUR BOARD ROOM? 12 WELCOME NEW MEMBERS “It’s more than just a pretty face“

We wish to extend a warm welcome to our newest Members of the Delaware County Chamber of Commerce

13 UPCOMING EVENTS

Join us at any of our events to learn more about the Chamber and network with business peers

DELAWARE COUNTY REGIONAL NEWS SUMMER 2014

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From the Desk of Alex Charlton For many of us, summer means that we can look forward to pleasant weather. If you’re planning your summer schedule, thinking about your next business trip, or maybe even heading into strategic planning, you’ll be happy to know the Chamber is providing you with seamless, convenient access to a number of new programs.

Our refreshed website allows Members to connect with educational programming, networking events, and on-line training opportunities important to the business community.

We want to be sure that you have all the tools you need for the best business-building experiences possible. If you’re looking for more information on ways we can assist your business needs, visit delcochamber.org which offers key information 24 hours a day.

I want to remind you that, believe it or not, your computer screen may be getting in the way of your business success.

While we may use technology to stay connected to inventory and existing customers, when it comes to meeting potential business patrons, the digital world obscures the thing that matters most: Trust. To get a pulse on the county’s business professionals, occasionally ditch the laptop for the tabletop.

The premise of networking is simple. Before heading into the office, over the lunch hour, or while having a beverage after work is the ideal time frame. It is a low pressure setting where you can actually talk face-to-face. Real deals happen in person. The Delco Chamber provides a variety of networking possibilities for you to both attend and sponsor. An excellent example of such a networking opportunity is our annual Business Expo coming up on August 6th at the Concord Country Club.

On behalf of the 1,200 Members of the Delaware County Chamber of Commerce, thank you for all you do to promote business in our region. We hope to see you soon at a future event.

DelawareCounty REGIONAL NEWS

P U B L I S H E D Q U A R T E R LY ___________________________________________________________________________________________

Distributed by

Delaware County Chamber of Commerce 1001 Baltimore Pike, Suite 9LL, Springfield, PA 19064 610-565-3677 Fax: 484-472-7809 www.delcochamber.org Alex Charlton, President Contact the Delaware County Chamber Marketing & Events team for editorial content: Suzanne Cody, Marketing & Events Director Shana Schmoyer, Marketing & Events Coordinator ___________________________________________________________________________________________

For advertising opportunities in

Delaware County Regional News, contact: Bob Dahlhausen, 610-644-0202 BobD@delcochamber.org ___________________________________________________________________________________________

Produced & Published by

Atlantic Communications Group, Inc. Proud to be a member of the Delaware County Chamber of Commerce 800-832-3747 www.atlantic4us.com www.KnowThisPlace.com Hayden M. Wilbur, CEO Gretchen Lindberg, Art Director Bob Dahlhausen, Advertising Sales ©2014 Atlantic Communications Group, Inc., all rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any format or by any means, electronic, mechanical, photo copying, recording or otherwise, without written permission from the publisher. The information in this publication has been gathered and carefully compiled to ensure maximum accuracy. However, because completeness cannot be guaranteed, the Delaware County Chamber of Commerce and Atlantic Communications Group, Inc. cannot accept responsibility for omissions and errors.

Scan with your tablet or smartphone to visit www.delcochamber.org

With gratitude,

Alex Charlton, President Delaware County Chamber of Commerce 2

OFFICIAL MAGAZINE OF THE DELAWARE COUNTY REGIONAL CHAMBER OF COMMERCE

Health Care Solutions of Delaware Valley #200 1/4 page c Health Care

DELAWARE COUNTY REGIONAL NEWS SUMMER 2014

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Provided by the Quarterly Census of Employment and Wages (QCEW)

Delaware County is fortunate to have a diverse economic base.

Finance & Insurance Average Annual Employment

Delaware County Employment Data Report

14,000 12,000 10,000 8,000 6,000 4,000 2,000 0 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012

The financial services sector is

Year

Average Employment

Establishments

Total Wage

Average Weekly Wage

providing not only jobs for our

2012

11,633

885

$1,026,422,044

$1,697

residents, but also expert finan-

2011

10,364

829

$876,279,665

$1,626

2010

10,401

830

$891,996,465

$1,649

2009

10,417

828

$844,714,604

$1,559

2008

10,835

852

$833,772,113

$1,480

2007

10,862

855

$855,998,294

$1,515

2006

10,697

838

$744,886,326

$1,339

2005

9,892

820

$667,857,863

$1,298

2004

10,278

810

$673,717,172

$1,261

2003

9,857

807

$624,548,525

$1,218

cantly the financial services

2002

9,564

793

$577,521,632

$1,161

sector has grown since 2000.

2001

9,316

819

$539,518,804

$1,114

cial services to those seeking mortgage assistance, wealth management advice, or simply needing to know where to open a checking account. The charts at right depict just how signifi-

Finance & Insurance By Year

a vital part of that diversity,

The Chamber is proud of the many outstanding businesses in Delaware County that provide financial services to both our citizens and companies.

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OFFICIAL MAGAZINE OF THE DELAWARE COUNTY REGIONAL CHAMBER OF COMMERCE

DELAWARE COUNTY REGIONAL NEWS SUMMER 2014

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OFFICIAL MAGAZINE OF THE DELAWARE COUNTY REGIONAL CHAMBER OF COMMERCE

COVER FEATURE

Businesses Look To

DELAWARE COUNTY FASTEST GROWING COUNTY IN THE SOUTHEAST Delaware County Council is committed to sustaining the great businesses that call Delaware County home, and to promote job growth, opportunity and community vitality into the future. As counties across the nation struggle with economic shifts, Delaware County has developed a 10-year Local Economic Development (LED) strategy that provides a roadmap to the future for the county’s economic success. The agency overseeing implementation of that economic strategy is the Delaware County Commerce Center, a one-stop shop for all economic development activity, located at 100 West Sixth Street in Media.

The Delaware County Commerce Center assists businesses in many ways, including commercial or industrial property searches, loan incentive programs, workforce development and acting as a liaison to local municipalities and state agencies.

When a new business wants to relocate to this region, it is the Commerce Center staff members who highlight why Delaware County is the best location.

Brainstorming for Fast, Effective Results When two refineries closed in Delaware County, it was the Commerce Center staff, under Director of Commerce J. Patrick Killian, who worked to brainstorm alternative uses, working with government off icials and business leaders to turn the situation around.

The Commerce Center was at the forefront in the development of a soccer stadium in Chester.

“We are proud of our ability to respond quickly to the needs of businesses and will gladly give any company examples of how we are able to take businesses through the relocation or expansion process with ease,” Killian said.

The County’s One-Stop Shop In 1990, Delaware County Council created the Commerce Center to manage all existing development agencies. The Commerce Center and its administrative arm, the Economic Development Oversight Board, administer the following: • The Area Loan Organization • The Delaware County Industrial Development Authority • The Delaware County Redevelopment Authority • The Delaware County Industrial Development Corporation • The Waterfront Industrial Development Authority, which owns PPL Park in Chester >> DELAWARE COUNTY REGIONAL NEWS SUMMER 2014

ON THE COVER: Delaware County Council Chairman Tom McGarrigle (center) welcomes Delta Air Lines President Ed Bastian to Trainer, Delaware County, at the formal announcement that a Delta subsidiary, Monroe Energy LLC, is purchasing the ConocoPhillips refinery. Shown at the announcement are, from left, Delta Senior Vice President Andrea Fischer Newman, Delta Chief Financial Officer Paul Jacobson, County Councilman Dave White, McGarrigle and Bastian, Council Vice-Chair Mario Civera Jr. and Council members Colleen Morrone and John McBlain.

”We are proud of our ability to respond quickly to the needs of businesses and will gladly give any company examples of how we are able to take businesses through the relocation or expansion process with ease.”

— J. Patrick Killian, Director of Commerce, Delaware County Commerce Center

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continued from page 7 Many different funding vehicles and programs exist under Pennsylvania law to perform specific development tasks and administer particular programs. In many counties different programs are administered by multiple agencies. In Delaware County, that agency is the Commerce Center.

The Commerce Center is the initial point of contact for all state loan programs administered by the Pennsylvania Department of Economic and Community Development, including Pennsylvania Industrial Development Authority loans.

The Center, through the county IDA, issues Industrial Revenue Bonds and functions as an Area Loan Organization for state Small Business First Loans.

The Commerce Center is part of a multi-county consortium that coordinates federal Small Business Administration lending programs. The Oversight Board administers a local revolving loan fund using federal Community Development Block Grant money, which targets businesses that create jobs under specific federal low to moderate income guidelines.

In addition to the wide array of funding programs, the Commerce Center has lead responsibility for all business retention, attraction, site selection and countywide growth. The Redevelopment Authority and Industrial Development Authority both act as sponsoring agencies for State Capital Redevelopment projects.

Working with the County Workforce Investment Board,

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the Commerce Center was the lead agency in the 10-year Local Economic Development (LED) strategy.

Sustained and Future Growth “In today’s competitive and challenging economy, we felt it was critical for Delaware County to look ahead, and to develop a sound economic strategy that continues the county’s growth in a positive direction,” said County Council Chairman Tom McGarrigle. “We looked to our Commerce Center to position Delaware County to be innovative, competitive and successful. We have many assets in the county, and we understand the timely issues that impact our economic stability that in turn impact our families, our businesses, our schools and our communities.”

Killian remarked that the LED positions the county for sustained and future growth and innovation.

The initial three priorities of that strategy are: 1. Creating a marketing program 2. Creating a program to improve older commercial districts in the county, and 3. The development of a cutting-edge business incubator.

These goals are being addressed by the Center and contracted consultants. Efforts are well underway on all three initiatives.

For more information about the Delaware County Commerce Center, visit the website at www.delcopa.org or call 610-566-2225.

OFFICIAL MAGAZINE OF THE DELAWARE COUNTY REGIONAL CHAMBER OF COMMERCE

The ATHENA Leadership Award

®

Sponsored by Citadel

Join us at the Springhaven Country Club, Thursday, September 25th, 11:30 am –1:30 pm, as we honor a woman of distinction in Delaware County with this prestigious award.

Supporting, Honoring and Developing Women Leaders Inspired by the goddess of Greek mythology known for her strength, courage, wisdom and enlightenment—qualities embodied in the ATHENA Leadership Model®—the ATHENA Award is presented to a woman who is honored for professional excellence, community service and for actively assisting women in their attainment of professional excellence and leadership skills. Since the program’s inception in 1982, more than 6,500 exemplary leaders in over 500 communities have received the prestigious ATHENA Award. By honoring exceptional leaders, the ATHENA Leadership Award® Program seeks to inspire others to achieve excellence in their professional and personal lives. The ATHENA Leadership Award® is presented annually by the Delaware County Chamber of Commerce, now in its 27th year, in partnership with ATHENA International’s national underwriters, local businesses and individual sponsors.

About Our Keynote Speakers – Molly D. Shepard, MS, MSM and Peter J. Dean, MS, Ph.D. Based on their book, Breaking Into the Boys’ Club, Molly and Peter will explore the changing dynamics of gender in the workplace as seen through the unique vantage points of power, ego, communication and change and their profound effect on organizations.

Molly D. Shepard

Peter J. Dean

Molly D. Shepard, MS, MSM is Founder, President and CEO of The Leaders’ Edge, a Philadelphia-based organization which promotes the advancement of high level executive women throughout leadership development and coaching. The Leaders’ Edge outreach extends to Fortune 500 and other companies, nationally and internationally reaching over 2,500 women each year. Previously, Ms. Shepard was Chairman, President and Co-Founder of Manchester, Inc., one of the world’s largest career development consulting firms. She has published a number of articles and is the author of the book Stop Whining and Start Winning: 8 Surefire Ways for Women to Thrive in Business (Penguin USA 2005). She is a community leader who serves on many Boards and has received numerous awards, including an honorary doctorate from West Chester University.

Peter J. Dean, Ph.D. is President of Leaders By Design, an international leadership development coaching firm for senior executive men, the author of eight books, and a sought-after speaker on a variety of subjects such as Leadership, Ethics, Communication, and Change Management. He has been a Lecturer at The Wharton School of the University of Pennsylvania for over 14 years, and has held the O. Alfred Granum Chair in Management and Leadership at The American College, as well as professorships at several leading universities. His most recent book is Leadership for Everyone: How to Apply the Seven Essential Skills to Become a Great Motivator, Influencer, and Leader (McGraw-Hill 2005).

About Our 2014 Sponsor It is fitting that Citadel is the sponsor for this year’s award. During Citadel’s 77-year history, they have empowered thousands of women to acquire loans to start their own businesses and establish themselves as community leaders.

Citadel was established in 1937 as the credit union for Lukens Steel Company of Coatesville, PA, and later merged with Atlantic Credit Union. With 15 branches in the Philadelphia region, and four more set to open in 2014, Citadel services individuals and businesses with a full range of daily banking solutions with low fees and better rates. Citadel currently has two offices in Delaware County; Springfield and Brookhaven.

We are excited to announce that their new Glen Mills branch will open later this year.

DELAWARE COUNTY REGIONAL NEWS SUMMER 2014

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OFFICIAL MAGAZINE OF THE DELAWARE COUNTY REGIONAL CHAMBER OF COMMERCE

Re-Imagine Commerce MEET ACTUAL CHAMBER MEMBERS AND LEARN ABOUT THEIR MEMBERSHIP EXPERIENCE MEMBER PROFILE

Name: Anton J. Dell’Orefice Profession: Embroidery and Corporate Gifts Education: “I have never let my schooling interfere with my education.” — Mark Twain

Tell us about your

Hobbies/Interests: 4-H, biking and fishing, all done with my four girls Chamber Member WHY DID YOU JOIN THE DELAWARE COUNTY CHAMBER OF COMMERCE?

We joined the chamber for the insurance and networking.

We knew right away that we needed to get in front of business owners.

HOW DID THE CHAMBER HELP YOU FIND BUSINESS?

We are business-to-business and like to stay on the corporate side.

WHAT WAS YOUR FIRST CHAMBER EVENT LIKE?

I was very nervous, but I said to myself, I am not here to eat and stand by the wall. I stuck my hand out and said hi, what do you do? I also met one of my first clients who liked the fact that I walked up and said hello.

HOW DID THE CHAMBER MAKE DOING BUSINESS EASIER?

Getting business owners in one place for networking is nice. But soon you make friends, and your friends become your clients. Then your clients say, ’I have a friend who can help you and send you a referral.‘

WOULD YOU RECOMMEND THE CHAMBER TO OTHER BUSY PROFESSIONALS?

Yes and always. I am always talking about the chamber.

To make it work, you have to work the chamber.

DELAWARE COUNTY REGIONAL NEWS SUMMER 2014

experience and get published!

Ask for a form at the Chamber for your chance to be in print.

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Time to RenovateYour Board Room?

mal Board Meetings, executive team building, strategy sessions, training, client presentations, and even the occasional Holiday party.

What isn’t always evident is how much detail goes into planning, and executing, a well-functioning conference space. It needs to make a good first impression, impress the right people in the right way, and be comfortable for long periods of time. An unknowing eye may perceive a handsome room and may not realize that every piece of furniture was designed to accommodate very specific requirements. When renovating your Board Room consider the following detail.

GET THE BASICS RIGHT

• Good sight lines and space to move around • A white board to discuss ideas • Food and beverage area to accommodate breaks • Comfortable, good quality chairs FUTURE-PROOF YOUR TECHNOLOGY

• Plan for tomorrow’s technology.

For Instance: “pop up” data, electric, and telecommunications built right into the table • Use hollow table legs to hide wiring • Consider accommodation for wireless technology • Include a lectern for the presenter with microphones and speakers

“IT’S MORE THAN JUST A PRETTY FACE”

By Dean Molz, VP Business Interiors, Office Basics

We know it is the Board Room by the long row of leather chairs, and deep rich mahogany table. Both of those clichés can be true.

The truth is the Board Room is often the “Heart” of the corporate office. Used in many important and varied ways. It is used for for-

A well-designed conference room can help your employees be more creative, help teams collaborate, impress clients and vendors and generally make a statement about your company. Your conference room needs to utilize good design, ergonomic office furniture, and the proper technology for your employees to feel comfortable and to enhance teamwork.

So pay attention to the details, and yes, your Board room will be more than “just a pretty face.”

Welcome New Members

directory at delcochamber.org to learn more and inquire about the superior services offered by our new or existing members.

As always, we thank you for your commitment to the Delaware County Chamber of Commerce and the regional business environment.

Davey Tree Experts

mshop360

Delco Bank Care

Nakaishi Group

Diane M. Kline, OTR/L

New York Life

Dwyer Benefits Center

Palangi Kickboxing

Elements Spa Inc.

Pathcom Inc.

First & Goal Sports

Philadelphia Mortgage Advisors

HM Travel Plus

Philadelphia Soul

Holiday Inn Express Philadelphia

Raffaele & Puppio LLP

a warm welcome to our newest Members of the Delaware County Chamber of Commerce.

Membership in the Chamber is a great business decision that gives you a competitive ‘edge’ in the regional business community. The Chamber is dedicated to making our county and the regional area a better place to live, work and conduct business. Visit our online

Annie Mac Home Mortgage

Holy Child Academy

Red Roof Inn

AT&T Business Solutions

Ice Bars, Luges and Logos, LLC

Red to Green Fundraising Team, LLC

Atlas Wealth Management LLC

Jett’s Cleaning Service

Rogue Elite

BeltEnvy

Jos. A. Bank

Smart-Hose Technologies

Berkshire Hathaway Home

Key Advisors

Tate’s Wellness Company, LLC

Kinkopf Law LLC

The Henderson Group

Law Offices of William Adair

The Pagano Law Firm LLC

WE WISH TO EXTEND

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Services Blood Bank of Delmarva Brandywine Dental Services

Airport

Bonner

Raider’s Law & Environment LLC

TriBen Insurance Solutions, Inc.

LifeTrax LLC

Tyco Integrated Security

Caring Transitions

Maven Medical, LLC

Weichert Realtors

Chadds Ford Hypnosis

Monster Tree Service of

Wyndham Garden Hotel

Group

Christiana Care Health System Conrad Insurance LLC

Brandywine Valley Moore Eye Institute

Philadelphia Xocai Healthy Chocolate

OFFICIAL MAGAZINE OF THE DELAWARE COUNTY REGIONAL CHAMBER OF COMMERCE

Upcoming Events

EVENTS

JOIN US AT ANY OF OUR EVENTS TO LEARN MORE ABOUT THE CHAMBER AND NETWORK WITH BUSINESS PEERS JULY 1 CHAMBER ORIENTATION

July’s Chamber Orientation, held at the Delaware County Chamber from 8:30 – 10 am, is sponsored by Main Line

Today magazine.

JULY 9 MADE IN DELCO FACTORY TOUR

From 12 – 1:30 pm enjoy a Made in Delco factory tour at Universal Services Associates. See museum exhibits being designed for places like the Smithsonian, the museum-installed patented flight simulator and more!

JULY 22 FEDERAL RESERVE BREAKFAST

Bring your appetite and join us from 8 – 10 am at Springfield Country Club.

AUGUST 6 2014 BUSINESS TRADE SHOW

Held from 8 am – 1 pm at the Concord Country Club, 1601 Wilmington Pike, Chadds Ford, PA.

8 am – 10 am: Chamber Members Coffee Connections

9 am: Trade Show Member preview @ Coffee Connections

10 am – 1 pm: Business Trade Show AUGUST 20 WOMEN IN BUSINESS

Be sure to join us at Office Basics from 12-1:30 pm.

SEPTEMBER 3 MADE IN DELCO FACTORY TOUR

From 12 – 1:30 pm join the September Made in Delco

MEMBER ORIENTATIONS In a Delaware County Chamber of Commerce orientation session you will learn how to maximize the benefits of your Chamber investment. The meeting is open to new and existing members alike.

Expect to get new ideas, discuss how to get the most out of your Membership, plus have the opportunity to meet and network with other Chamber Members. Attend this orientation to meet our staff and get the facts about how we can serve you and your business.

Orientations take place at the Chamber of Commerce on a quarterly basis. Please register to attend.

factory tour at Ice Bars, Luges and Logos. Learn how ice sculptures are created and try your hand at the craft!

Get involved! Have fun! Learn!

SEPTEMBER 3 DELCO NIGHT AT PPL PARK

Philadelphia Union vs. Toronto FC begins at 7pm.

SAVE THE DATE! Annual Dinner

Summer Orientation Tuesday, July 1, 2014 8:30 – 10 am

Fall Orientation Tuesday, October 7, 2014 8:30 – 10 am

Winter Orientation Thursday, December 11, 2014 12 – 1 pm (during the Holiday Open House event)

Thursday, November 20, 2014 at Drexelbrook

DELAWARE COUNTY REGIONAL NEWS SUMMER 2014

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