Harrisburg Regional News Spring, 2014

HARRISBURG REGIONAL NEWS SPRING 2014 EDITION

/ WOMEN IN BUSINESS

INSIDE

UPCOMING

CHAMBER & CREDC

E V E N T S •

2 WELCOME From the Desk of David Black FEATURE 4 COVER Tremendous Life Books Tracey Jones: The Struggle is Part of the Story FOCUS 8 LEGISLATIVE Governor’s Race HIGH GEAR 10 REACHING Opportunities for Women REPORT 11 ANNUAL Looking Back on 2013 LEADERSHIP 13 EFFECTIVE Women Leaders in Non-Profit Organizations DEVELOPMENT NEWS 14 ECONOMIC Celebrating Women-Owned Businesses CORNER 17 CEO We asked local leaders: What is the best advice you

would give to a young woman just entering the business world today?

SPOTLIGHT 18 REGIONAL The Greater Harrisburg Region’s Three Counties

(featuring Cumberland County) STRIDES 20 MAKING Business Women in The News

•

•

•

•

________________

MAY 2014..

1 GOVERNOR’S BREAKFAST Sheraton Harrisburg/Hershey 5 CINCO DE MAYO REGIONAL MIXER FIESTA The Conference Center at Shippensburg University 6 LEADS OVER LUNCH Homewood Suites by Hilton Harrisburg East 15 BUSINESS AFTER HOURS MIXER Cordier Auctions & Appraisals 22 MAKING IT HAPPEN! GET THE MOST OUT OF LINKEDIN Widener University School of Law 29 LADIES WHO LEAD HALF-DAY CONFERENCE Best Western Premier - The Central Hotel & Conference Center

________________

JUNE 2014..

19 BUSINESS AFTER HOURS MIXER David’s Furniture & Interiors

________________

JULY 2014..

17 BUSINESS AFTER HOURS MIXER Members 1st Federal Credit Union 24 NEW MEMBER LUNCHEON Harrisburg Regional Chamber & CREDC

_______________

AUGUST 2014..

26 TRANSPORTATION BRIEFING Radisson Hotel Harrisburg

BECOME A CHAMBER & CREDC MEMBER TODAY! Chamber & CREDC members, check your

please call us at 717.232.4099 or visit us at www.HarrisburgRegionalChamber.org.

emails regularly for changes or additions

Building Your Business...and Our Region

to the above. For more information or to

FOLLOW US ON

If you are interested in membership with the Harrisburg Regional Chamber & CREDC,

www.facebook.com/harrisburgregionalchamber @hrccredc

register for these and other events, contact us at 717-232-4099 or visit

www.linkedin.com/company/harrisburg-regional-chamber-&-credc

www.HarrisburgRegionalChamber.org.

HARRISBURG REGIONAL NEWS / SPRING 2014

HRN

1

WELCOME

FROM THE DESK OF DAVID BLACK PRESIDENT & CEO, HARRISBURG REGIONAL CHAMBER & CREDC AS WE CELEBRATE 100 YEARS AS A CHAMBER OF COMMERCE and focus this issue of HRN Mag-

to lead their lives by influencing others.

If we look at our membership, events and boards of directors, we see the important contributions women have played in our organization. Last year’s Chamber Chair, Laura Williams is leading us through our strategic planning process after partnering with 2013 CREDC Chair Aji Abraham in kicking the process off last year. In 2012, Chamber Chair Maryann Chiavetta and CREDC Chair Susan Pera successfully lead us through some discussions with former Mayor Linda Thompson, helping to build a stronger relationship with her administration and the city that still exists today with our new Mayor, Eric Papenfuse.

I have fond memories of 2001 CREDC Chair Kathy Wildauer lecturing me in my early days about involving more women in the

President for the Commonwealth Campuses.

I am still grateful that she stuck with her commitment to be Chair when no one would have blamed her for focusing entirely on her new job!

I’ve mentioned Maryann Chiavetta, who was balancing a startup business; Sue Pera, who was balancing the growth of Cornerstone Coffeehouse while helping the organization through a somewhat challenging time; and Laura Williams who continues to play a key role beyond her time as Chair, helping us to look towards the future.

On a very personal level, I thank these business people, who happen to be women, for their leadership, for their time, talent and contributions to our organization and our region. I can’t understate the serious conversations, the tough issues we have discussed

azine on Women in Business, it seems unbelievable that when the Harrisburg Regional Chamber & CREDC became a Chamber of Commerce back in 1914, women did not yet have the right to vote. It took the 19th Amendment to the United States Constitution (Passed Congress – June 4, 1919; Ratified August 18, 1920) to give women the right to vote, six years after the Chamber was founded.

Our archives do not reflect the first woman-owned business to join the Chamber or the first woman on the Board of Directors; unfortunately we only have complete records of Board Chairs. It wasn’t until 1984 that Carole Taylor became the first woman Board Chair of the Harrisburg Area Chamber, followed by Pat Gingrich in 1990, and Chloe ON A VERY PERSONAL LEVEL, I THANK THESE BUSINESS PEOPLE, WHO HAPPEN TO BE Eichelberger in 1997, WOMEN, FOR THEIR LEADERSHIP, FOR THEIR TIME, TALENT AND CONTRIBUTIONS TO OUR who is still very active ORGANIZATION AND OUR REGION. with us today. Meanwhile on the CREDC side, everyone’s favorite ATHENA goddess, organization, while providing us solid guidin committees and the laughs we have shared.

Marsha Davis, became the first woman to ance to get the organization on track. Kathy While it’s only been 30 years that women serve as Chair of the CREDC Board in 1998. and 2003 Chamber Chair Carol Cocheres were have served in volunteer Board leadership Those of us who have been in the working part of the search committee that interviewed roles here, from my perspective, it was long world since the late 70s know that women in me, so you can thank them or blame them! overdue. My gain was likely some of my business have been a growing part of the busiCarol provided solid leadership in her year as predecessors’ loss! We would not be the ness community. Women have also become Chair as we worked through the new admin5-Star, U.S. Chamber of Commerce Accredan essential part of the Chamber & CREDC istration in state government and began to pick ited organization nor Certified Economic over the years as Committee Chairs, Board up momentum as an organization. In 2009, we Development Corporation that we are today Members and CREDC Campaign Chairs. The had women chairing both boards of directors without their leadership and their involvecontributions to our organization by these with Chamber Chair Sandi Loy Bell and ment. To those mentioned and all the women women have helped us to become a champiCREDC Chair Kelly Powell Logan. They business leaders who volunteer and serve with on for women in business. provided great leadership and counsel to me, our organization, we thank you so much for A few years ago the Chamber & CREDC while taking on some tough issues in their own all you do, as well as the example that you set out to have a unique kind of women in leadership roles. I am still amazed at the are setting for young women throughout our business event. With the support of our multi-tasking ability of my favorite member region.

Chamber Business Women group, our of the Penn State Administration (sorry Dr. “Ladies who Lead” event was created. Now Kulkarni!), Dr. Madlyn Hanes. She did a great in its third year, Ladies Who Lead is geared job serving as Chamber Chair while transitiontowards business women who are passionate ing from her position as Chancellor of Penn about their careers and our region, and aspire State Harrisburg to her new position as Vice

2

HRN

A PUBLICATION OF THE HARRISBURG REGIONAL CHAMBER & CREDC

FLEXIBLE ACCESS TRANSPORTATION SERVICE

HARRISBURG REGIONAL NEWS P U B L I S H E D Q U A R T E R LY

Distributed by

Harrisburg Regional Chamber & CREDC 3211 N. Front Street, Suite 201, Harrisburg, PA 17110-1342 717-232-4099 Fax: 717-232-5184 www.HarrisburgRegionalChamber.org Christine Brindle, Editor, Harrisburg Regional News 717-213-5048 / cbrindle@hbgrc.org David E. Black, President & CEO

Center for Community Building (CCB), Inc. is a Harrisburg-based private, nonprofit agency offering community transportation services.

Since its founding in 1997, CCB's mission has been to provide transportation to those in the community who need help with traveling to and from locations where and when transportation is lacking or nonexistent.

CCB is a Mobility Manager coordinating employment related and non-emergency medical transportation services, and undertakes a variety of transportation-related services for businesses, organizations and consumers of other agencies under contractual arrangements.

CCB provides its services in an efficient and dependable manner and with the utmost sensitivity towards the human needs of consumers.

Funding support is from Dauphin County, Hamilton Health Center, private donations and fees-for-service.

H. Glenn “Bub” Manning, Chair of the Board, Chamber Jim Nulton, Chair of the Board, CREDC

The mission of the Harrisburg Regional Chamber & CREDC is to be a catalyst for policy change, for job creation and for business growth in Cumberland, Dauphin and Perry Counties that enhances the quality of life in our region. ______________________________________________________________________________

CENTER FOR COMMUNITY BUILDING, INC. 3525 N. SIXTH ST., HARRISBURG, PA 17110 717-232-9880 • FAX 717-232-9883

CALL CCB TO DISCUSS YOUR TRANSPORTATION NEEDS

For advertising opportunities in Harrisburg Regional News, contact Frankie Clayton, Sales Manager 717-213-5043 frankie.clayton@atlantic4us.com ______________________________________________________________________________

Produced & Published by

Atlantic Communications Group, Inc. 800-832-3747 Fax: 800-599-6420 www.atlantic4us.com / www.KnowThisPlace.com Proud to be a member of the Harrisburg Regional Chamber & CREDC Hayden M. Wilbur, CEO Gretchen Lindberg, Art Director Stephan Vegoe, Writer/Photographer Frankie Clayton, Advertising Sales ©2014 Atlantic Communications Group, Inc. and Harrisburg Regional Chamber & CREDC, all rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any format or by any means, electronic, mechanical, photo copying, recording or otherwise, without written permission from the publisher. The information in this publication has been gathered and carefully compiled to ensure maximum accuracy. However, because completeness cannot be guaranteed, Harrisburg Chamber & CREDC and Atlantic Communications Group, Inc. cannot accept responsibility for omissions and errors.

ISSN 1530-4051 / Spring 2014 / Volume 20 / Issue 61

Scan with your tablet or smartphone to visit www.HarrisburgRegionalChamber.org

HARRISBURG REGIONAL NEWS / SPRING 2014

HRN

3

COVER FEATURE

Tremendous Life

4

HRN

A PUBLICATION OF THE HARRISBURG REGIONAL CHAMBER & CREDC

Books The Struggle is Part of the Story

by Stephan Vegoe, Writer/Photographer, Atlantic Communications Group, Inc.

After a fabulous, fifty-year career as a successful salesman,

ON THE COVER The spring edition of HRN News celebrates Women in Business, featuring a personal interview with Tracey Jones of Tremendous Life Books (shown seated in the new Charlie “T” Jones Conference Center), whose journey to continue the work her famous father started is growing and inspiring.

motivational speaker, book-seller and publisher, Charlie “Tremendous” Jones of Mechanicsburg died in late 2008 at the age of 81. Charlie was acknowledged by everyone he met and influenced as one of the top twenty speakers of the 20th century, and, equally important, was a major philanthropist, leaving his sizeable fortune to a variety of charitable and Christian causes, including funding for the Charlie and Gloria Jones Library at Lancaster Bible College.

“When my father died,” Tracey Jones, now the CEO of Tremendous Life Books, explains, “I was working for a major defense contractor in Saint Louis and I had a great job and a great life, but I decided to come back to Mechanicsburg to see what I could do to continue the good work my father had accomplished around the world; a life lived to help others succeed.”

Her father left her an assortment of buildings and a couple of acres of land along West Allen Street in Mechanicsburg, along with a talented, small staff of dedicated employees at the book store/publishing business,

Tremendous Life Books publishes one new title every month and sells and ships about 50,000 books every month.

page 6 >

HARRISBURG REGIONAL NEWS / SPRING 2014

HRN

5

COVER FEATURE continued from page 5

a portfolio of important book titles that his company had been publishing and selling, and a reputation that had been well-earned and well-deserved.

In addition to rebranding the company, from Executive Books to Tremendous Life Books, Jones also began to learn her father’s primary trade – motivational speaking. Now in 2014, Tracey Jones, who had spent her childhood listening to her father and her father’s peers in the speaking industry, has become a sought-after and recognized paid motivational speaker. “At the beginning, I was scared to death that I wouldn’t be able to tell my own story. I didn’t want to be known as Charlie “Tremendous” Jones’ daughter.

I had a great dad, to be sure, but lots of people have great dads. It was important that I take on the challenge of keeping Charlie’s legacy alive, but it was important to me and to the people who work with us here at Tremendous Life Books that we find our own way forward.”

Five years later, Tracey and her team at Tremendous Life Books have made lots of

6

HRN

changes, including a new name for the business and opening a conference center within their campus complex, at 114 North York Street. Named for her late father, the Charlie “T” Jones Conference Center opened in October 2013. “I decided we needed a place of our own – to host our events and highlight our speakers – right here near the book store.

I also knew the West Shore business community needed a professional facility that was available for them to rent at a reasonable fee, and also for all the organizations and activities that need a place to hold a special event – a mixer, a board meeting, a lunch or dinner meeting, or a fund-raiser; you name it.”

“From the very first days that Charlie “Tremendous” Jones started as a speaker, he did so to promote the power of books and his faith in Christ and the power of connecting people,” Tracey Jones observed about her late father. “My father was an unbelievably successful salesman. Unlike my father, I’m an operations person, so over the past five years as I have learned and redefined this business, I have been able to clean

up the books and reduce our overall costs.”

Today, Tracey Jones’ Tremendous Life Books follows the same formula her father developed in 1967 when he wrote and published his first best seller – Life is Tremendous. “Dad’s first book has sold more than three million copies in the almost fifty years it has been continually in print,” Tracey said. “We continue to sell thousands of copies of it every month, but this niche publishing field we are in is rich with great authors and great books. My father sold his books to reinforce the message he delivered to thousands of people around the world. Today, we work with a large stable of talented authors and speakers, scattered across this country and the world. We work with their manuscripts and publish their books for them, right here in Mechanicsburg.”

Tremendous Life Books publishes one new title every month and sells and ships about 50,000 books every month – to corporate and individual customers around the world.

“We sell books on the Internet and here at our book store on West Allen Street. We sell a high volume of special books at a high discount. We sell our books through our Read to Succeed Book Club and to corporate customers who give our special books to their employees, clients, customers, and friends,”

A PUBLICATION OF THE HARRISBURG REGIONAL CHAMBER & CREDC

Tracey said. “We work with many local firms to create the cover art for each month’s new book, and we also rely on local firms for the layout and design and printing of those books.

After an author’s book is published and shipped, then we fly in that author for several speaking engagements right here at the Charlie ‘T’ Jones Conference Center.”

Now in 2014, thanks to Tracey Jones’ guidance, Charlie “Tremendous” Jones’ business has grown and matured into a successful book publishing business, with a vibrant wholesale book-selling business, a well-functioning book distribution system, and it also offers a professionally designed and wellequipped conference center to showcase its well-known and well-respected authors and speakers. In addition, Tracey Jones’ reputation as a professional speaker is growing monthly.

“We do many things now that would probably surprise my father,” Tracey explained, “and I think he would be proud of what we have accomplished in these five

HARRISBURG REGIONAL NEWS / SPRING 2014

years. I know for certain he would be proud of our ability to continue to give back to the community and to give generously to the charities and organizations he loved and supported. In just five years, thanks to our

“My father,” Tracey said, “was famous for lots of quotes but one in particular is his best remembered and it is the one we live by most here at Tremendous Life Books (it’s printed on the front door of the Conference Center).

“You are the same today as you’ll be in five years except for two things, the people you meet and the books you read.”

- Charlie “Tremendous” Jones ability to operate this business profitably, we have written checks for almost $900,000 to support my father’s foundation, the Books for Tremendous Living Foundation, which continues Charlie’s important mission of encouraging others to live a tremendous life by reading great books and meeting great people along the way. We continue to support the ten organizations that were so important to Charlie and my mother.”

Dad used this comment/quote with every talk he gave – “You are the same today as you’ll be in five years except for two things, the people you meet and the books you read.”

Thanks to that succinct mantra, their raison d’être, Tracey Jones and her team have accomplished a lot so far and, as she is proud to admit, “We are getting better.”

HRN

7

LEGISLATIVE FOCUS

GOVERNOR’S RACE

by Larissa Bailey, Government Relations Manager, Harrisburg Regional Chamber & CREDC

D

ESPITE THE FACT 2014 is not a presidential election year,

this year’s primary contest is sure to be equally, if not more, exciting than any recent election in Pennsylvania history. There are currently a total of nine candidates vying for the Democratic nominations of Governor and Lieutenant Governor. Both Republican incumbents – Governor Tom Corbett and Lieutenant Governor Jim Cawley – have thrown their hats in the ring for a second term, as well as an additional Republican gubernatorial challenger.

The airways are filled with their ads as each candidate makes the case why he or she is the best choice to lead Pennsylvania for the next four years. Who will you support?

living in real estate as an attorney and businessman. In a recent article on PoliticsPA.com, he identifies himself as “The Forgotten Taxpayer and Constitutional Republican.”

There are currently four Democratic candidates in the race.

They include: Katie McGinty, Chester County environmentalist and former Secretary of the Pennsylvania Department of Environmental Protection; Rob McCord, current Treasurer of Pennsylvania and Montgomery County native; Allyson Schwartz of Montgomery County, Representative of Pennsylvania’s 13th congressional district; and Tom Wolf, York County businessman and former Secretary of the Department of Revenue.

LIEUTENANT GOVERNOR

THE CANDIDATES GOVERNOR

Incumbent Governor Tom Corbett is a Republican from Allegheny County. Before assuming his role as Governor in January 2011, Corbett was elected as Pennsylvania’s Attorney General in 2004 and again in 2008. He is being challenged by Bob Guzzardi, a Montgomery County resident who made his

8

HRN

Jim Cawley, the lone Republican candidate, is from Bucks County. He served as County Commissioner from 2005-2011 before becoming Pennsylvania’s 32nd Lieutenant Governor.

Cawley will face off with one of the five Democratic challengers in the November election. They include: Mark Critz, former staffer to and successor of Congressman John P. Murtha of Johnstown, PA; Brad Koplinksi, current Harrisburg City

A PUBLICATION OF THE HARRISBURG REGIONAL CHAMBER & CREDC

Regardless of the candidates you decide to support, stay tuned, stay informed, and vote!

May 20 will be here before you know it.

Councilman and attorney by trade; Brandon Newman, second-term Representative of Pennsylvania’s 48th legislative district in Washington County; Mark Smith, current Bradford County Commissioner and industrial design engineer; and Michael Stack, current state senator serving Pennsylvania’s 5th legislative district in Philadelphia since 2000.

LEGISLATIVE RACES

In Cumberland, Dauphin, and Perry counties, a handful of legislators are being challenged as well. In the State House, Michael Bixler will run against Representative Mark Keller (R-86); Christopher Nelson will contest Representative Glen Grell (R87); and Gina Roberson will face off with Representative Patty Kim (D-103). All other current incumbents are uncontested for the Primary Election. State Senators Folmer and Gordner are also up for re-election; however, there are no other Republicans running against them. Federally, there are no contested races, though Representatives Barletta, Marino, and Perry will have challenges in November.

Zelenkofske Axelrod LLC ––––––––––––––––––––––––––––––––––

Certified Public Accountants and Management Consultants

Serving the Accounting, Auditing, and Consulting Needs of the Public Sector Financial and Compliance Audits Performance Audits & Consulting Health Care and Pension Cost Containment Bond Verifications Management & MIS Consulting GASB Implementation Services (Including GASB 34) Cost Allocation Plans

Richard S. Carlin Partner

Jeffrey Weiss Director

Jamison Office 2370 York Road, Suite A-5 Jamison, PA 18929 Phone 215.918.2277 Fax 215.918.2302

–––––––

Cory W. Johnson Partner

Pittsburgh Office 3800 McKnight East Drive Suite 3805 Pittsburgh, PA 15237 Phone 412.367.7102 Fax 412.367.7103

–––––––

Patrick A. Kirk Managing Partner

Corey Troutman Partner

Harrisburg Office 830 Sir Thomas Court, Suite 100 Harrisburg, PA 17109 Phone 717.561.9200 Fax 717.561.9202

HARRISBURG REGIONAL NEWS / SPRING 2014

HRN

9

REACHING HIGH GEAR

OPPORTUNITIES FOR WOMEN

by Anne Deeter Gallaher, Deeter Gallaher Group LLC AS AN ENTREPRENEUR, I know

firsthand the challenges of building a business from the ground up. The good news is that Central Pennsylvania affords us many opportunities for success and growth. As of 2013, there are over 8.6 million women-owned businesses in the United States, generating more than $1.3 trillion in revenues and employing nearly 7.8 million people, according to American Express, The State of Women-Owned Businesses.

Pennsylvania ranks #7 in states with the highest number of women-owned businesses, which speaks to the quality of resources available and the network of talented, aspirational women of every age.

In my journey, I have followed several strategies that helped me reach high gear, and in turn, allowed me to help others succeed.

1. Develop a personal board of advisors. I started Deeter Gallaher Group LLC at the age of 40, which meant I didn’t have 20 years to figure out the “art” of

10

HRN

doing business. I needed to shorten my learning curve and ramp up quickly. To do so, I sought the advice and wisdom of six successful business men and women.

I was focused on experience and a willingness to help, not gender.

These individuals now comprise my personal board of advisors whom I tap regularly for guidance and a healthy dose of truth.

Surrounding yourself with smart people will be an advantage at every stage of your career.

2. Cultivate MENtors. Sheryl Sandberg, the author of Lean In and COO of Facebook, had a powerful mentor in her career – Larry Summers. He introduced her to influential executives who could hire her and advance her career. The reality is that men hold 95% of CEO positions in the Fortune 1,000 and more than 85% of corporate board seats. To reach new circles of influence, to be invited to serve on boards and committees, to be recognized for leadership positions, women need to seek the advice and support of male advocates, mentors, and sponsors.

3. Tell your story. As a PR professional, I often hear women (and men) say, “I don’t want to brag.” There is no business advantage to being invisible. If people don’t know how talented you are, how connected you are, how effective your service or product is, why would they work with you? How can young women learn to navigate obstacles if we never share our stories?

Find your voice and begin sharing your opinions on women in leadership, health care, diversity, the economy, job creation, and even politics. David Ogilvy, the legendary father of American advertising, said, “Don’t bunt.

Aim out of the ballpark.”

There has never been a better time for Pennsylvania women to start businesses or to on-ramp to new careers. Through the Harrisburg Regional Chamber & CREDC, I have benefitted from some of the smartest women in business I know: Linda Goldstein, Kathleen Pavelko, Jen Delaye, Patti Husic, Sue Pera, Deb Pierson, Jessica Meyers, Amma Johnson, Sharon Ryan, Joyce Davis, Kelly Leiblein, Una

Anne Deeter Gallaher is Owner/CEO of Deeter Gallaher Group LLC in Mechanicsburg, PA, a member of the CREDC board, and the co-author of Women in High Gear: A Guide for Entrepreneurs, On-Rampers, and Aspiring Executives.

Martone, and Laura Williams, to name just a few.

For executive women, look for opportunities to be an advocate and advance the careers of younger women and men. And for recent graduates or onrampers, seek out those who have seen your good work and will challenge you to reach new leadership positions. When we’re working together to do more and stronger business, we’ll move Pennsylvania from the 17th largest economy in the world to a single-digit number!

A PUBLICATION OF THE HARRISBURG REGIONAL CHAMBER & CREDC

ANNUAL REPORT

LOOKING BACK ON 2013

2013 ANNUAL REPORT*

Laura Williams

Aji Abraham

David Black

STATEMENT OF FINANCIAL POSITION Assets Current Assets ......................$2,726,587 Property................................$2,053,048 Other Assets .........................$6,614,303 __________

Dear Members and Investors,

Total Assets ............................$11,393,938 __________ __________

The Chamber & CREDC Boards of Directors engaged in Strategic Planning last year recommitting to our mission as a catalyst for business growth, job creation and policy change in Cumberland, Dauphin and Perry Counties while articulating our core values as: Excellence; Leadership; Innovation; Inclusion and Fun. We clearly are focused on the future of our region and the type of organization needed to best position the region for what lies ahead.

Human capital and talented individuals are the key to growth and success of any organization. The talent we have around our board and committee tables, as well as the talent within our membership and staff, assures the growth and success of the Harrisburg Regional Chamber & CREDC. We can’t thank you enough for lending your talents to support the organization.

Thanks to your financial support in 2013 through membership dues, event attendance, sponsorships and CREDC pledges and deals, we exceeded a very good 2012, and set a new post-recession standard of financial and programmatic success.

We saw a renewed interest in Chamber & CREDC membership through increased

attendance at all events; specifically our premier events such as the Annual Dinner, Business Expo and Catalyst Awards. In numbers that translates to more than 72 events with over 13,200 attendees.

CREDC provided over $6 million in loans and grants for a total economic impact of $55.36 million, and created or retained 769 jobs. Those numbers do not include our involvement in the $280M Bond issue for the City Recovery Plan along with many hours of work. We continue to graduate clients from the BF TechCelerator@Carlisle.

Those graduates are staying in the region, employing over 100 and significantly adding to local productivity in the past 12 months.

Thanks to your efforts our region is a better place.

As we celebrate 100 years as a Chamber of Commerce and 30 years of CREDC, we realize we are continuing the vision established by those who started this organization many years ago, making adjustments for today’s opportunities and challenges. We offer our sincerest thanks to all of you for your participation and financial support that allows us to collectively make a positive difference in our region.

Liabilities Current Liabilities ................$1,340,914 Long-term Liabilities ...........$3,792,744 __________ Total Liabilities .........................$5,133,658 __________ __________

Net Assets Unrestricted .........................$5,158,797 Temporarily Restricted ........$1,101,483 __________ Total Net Assets .......................$6,260,280 __________ __________ Total Liabilities & Net Assets...........................$11,393,938 __________ __________

STATEMENT OF OPERATING ACTIVITIES Revenues Membership Dues...................$619,289 Programs & Events..................$659,788 Pledges & Grants ....................$879,513 Rental Income & Commitment Fees...................$209,356 Other Income ..........................$133,426 __________ Total Revenues.........................$2,501,372 __________ __________

Expenses Membership Development....$210,261 Programs & Events...............$1,976,475 Management & General ........$652,096 __________ Total Expenses .........................$2,838,832 __________ __________

Laura Williams 2013 Chamber Board Chair

Aji Abraham

David Black

2013 CREDC Board Chair

President & CEO

Change in Net Assets...............$[337,460] __________ __________ *Audited Note: The audited financial statements are prepared on an accrual basis under US generally accepted accounting principles.

On a cash basis, the Chamber & CREDC finished with net income of $66,710, which includes $99,495 of depreciation expense.

HARRISBURG REGIONAL NEWS / SPRING 2014

HRN

11

12

HRN

A PUBLICATION OF THE HARRISBURG REGIONAL CHAMBER & CREDC

EFFECTIVE LEADERSHIP

Women LEADERS IN NON-PROFIT ORGANIZATIONS

by Patricia Bucek, VP of Chamber Operations, Harrisburg Regional Chamber & CREDC WOMEN ARE OFTEN DRAWN TO working with non-profit organizations as it affords them the opportunity to serve as the backbone of support for community services such as the American Red Cross, Habitat for Humanity, or the local Humane Society. These are roles in which women have been historically active, and they are roles that fit a personal commitment to improve society.

Among the 2014 National Association of Female Executives (NAFE) Top 10 Nonprofit Companies, two thirds of the top wage earners are women. This year, all ten of these companies are hospitals or in healthcare-related industries. Almost half of all the executives with profit-and-loss responsibilities at these companies are women. In addition, almost a third of the board of directors’ seats at the NAFE Top 10 Non-profits are occupied by women.

Here in the Harrisburg region, we are mirroring what is trending on a national level.

Women have broken through the glass ceiling and are maintaining leadership roles in highprofile, successful non-profit organizations.

Amy Kaunas, Executive Director of the Humane Society of Harrisburg Area, Inc. (HSHA) is an example of one such woman.

HSHA is a private, independent organization whose mission is to build a better community for pets and people through compassion, protection, education, and collaboration. Since becoming the Executive Director in November 2006, Amy has developed a variety of new programs and initiatives, focused on supporting people and pets, including establishing a low-cost clinic program that provides spay/neuter services, vaccinations, and micro chipping services. She also implemented a safe haven program for victims of natural disaster and violence and created a free community pet food bank. Moreover she successfully led the organization through a branding campaign and capital campaign resulting in a 10,000 square foot facility expansion completed in 2012.

Ms. Kaunas received her Bachelor of Science from Penn State University and her Juris Doctorate from Penn State’s Dickinson School of Law. Prior to becoming executive director, Ms. Kaunas was an attorney, and she previously served as the Humane Society’s Solicitor.

Throughout the state of Pennsylvania, non-profit organizations are serving citizens and communities, addressing issues of concern and improving the quality of life. Non-profit organizations are not only vital to Pennsylvania communities; they are also a major force in our state’s economy and in the economies of our region. And more often than not, it’s a woman who is leading the field.

HARRISBURG REGIONAL NEWS / SPRING 2014

“ Prior to starting at the Humane Society of

Harrisburg Area, Inc., I saw this organization in desperate need of solid leadership.

It had struggled for over a decade to maintain consistent organizational leadership, which led to a fractured public image and little to no financial stability. A few months into my tenure as the Solicitor, both the executive director and the board president resigned. The organization was already struggling and I feared this exodus in leadership again could be the final blow to the organization and possibly lead to its collapse. I could not image a humane community without a humane society; an organization that was and is so vital to the infrastructure of our community.

I became personally bound and determined to not let it fail and decided the detriment suffered by a community without a humane society would be far greater than any detriment suffered by my aspiring legal career. As part of my interview process I assessed the organization as I would any other company that a client was looking to sell or purchase and developed a detailed “turn-around plan.” I won the unanimous vote of the board and then the real work began. Now, eight years later, I still find great joy, purpose and meaning in my ‘new’ career path.

We are defined, at least in part, by the impact we have on the community in which we live and serve. Working for a non-profit that you are passionate about gives women the opportunity to create an impact on our community while continuing to develop themselves as business professionals. That opportunity is very attractive to the socially conscious.

”

— Amy Kaunas, Executive Director, Humane Society of Harrisburg Area, Inc.

HRN

13

ECONOMIC DEVELOPMENT NEWS

CELEBRATING WOMEN-OWNED BUSINESSES

by Melissa McLaughlin, Director of Business Finance, Harrisburg Regional Chamber & CREDC THE HARRISBURG REGIONAL CHAMBER & CREDC provides financial

assistance to eligible businesses in our region using State and Federal economic development loan programs. These programs provide many benefits such as low fixed interest rates and lower cash injection requirements. The benefits in turn help businesses grow and capitalize on opportunities. We celebrate all of our clients’ successes because their success supports the economic health of our region. Many of CREDC’s loan recipients are socially or economically disadvantaged business borrowers such as women and minority owned businesses. Since 2001, CREDC has provided $8,424,100 in loan

“A Continuing Care Retirement Community.”

Respectful, considerate, heart-felt care or those with a life-limiting illness.

Provider and leader of quality healthcare in Central PA for more than 147 years.

Providing care for hospice patients in the setting they consider their home.

50 renovated Personal Care Suites.

Clinical and bereavement staff provide support for the patient and family before and after the death of your loved one.

Applications being accepted for a limited number.

Skilled Nursing Care Unit accommodates 92, including a 21-bed Alzheimer’s Unit.

14

HRN

funds to 31 women and minority owned businesses. These funds supported a total economic impact of almost $26,000,000 and created or retained 507 jobs in our region.

CREDC’s most recent womenowned business loan was provided to Discovery Kids Childcare, a repeat CREDC loan client. In September 2013, CREDC together with Members 1st Federal Credit Union provided financing to Discovery Kids to purchase and renovate a new childcare location at 1963 Oberlin Road, Lower Swatara Township, Dauphin County, PA. The purchase relocated the company’s original location a quarter of a mile away on Oberlin Road

Providing service in Adams, Cumberland, Dauphin, Lebanon, Perry, and York counties.

717-221-7902

717-221-7890

1901 North Fifth Street, Harrisburg, PA 17102 www.homelandcenter.org

2300 Vartan Way, Suite 115, Harrisburg, PA 17110 www.homelandhospice.org

A PUBLICATION OF THE HARRISBURG REGIONAL CHAMBER & CREDC

to a newer and more spacious facility. This expansion helped to grow the business by providing space for the company’s extensive waiting list of children in need of services. CREDC facilitated the company’s receipt of a $542,000 SBA 504 loan for this $1.1 million project.

Erin Popernack and Amy Schreffler opened their first Discovery Kids Childcare center in July 2007 with only a handful of children to serve. In only six months, the center had fifty children enrolled. Enrollment continued to grow as Erin and Amy’s reputation for quality childcare grew. They soon realized that the demand for childcare in the general Middletown

marketplace was more than to capitalize on the growth opportaking. Therefore they focus they anticipated. In 2010, the tunities facing them. In true and heavily on educating the children company purchased a second admirable entrepreneurial fashin their centers. By developing a location in Londonderry Townion, Erin and Amy chose to seek strong and established curriculum ship. Financing that WE CELEBRATE ALL OF OUR CLIENTS’ SUCCESSES BECAUSE THEIR project brought Erin SUCCESS SUPPORTS THE ECONOMIC HEALTH OF OUR REGION. and Amy to CREDC for their first economic developadvice, get creative, and find a for classes with students as young ment loan package. This location financing solution which would as two years old, Amy and Erin saw rapidly growing enrollment set themselves up to grow. have built a strong reputation for as well, and soon after the busiDiscovery Kids is a DPW providing children with a firm ness opened a third location in licensed and a Keystone STARS foundation for development and Middletown. Still the company accredited facility. They service growth. In addition to fulltime carried a long and growing waitfamilies with children between childcare, Discovery Kids also ing list, especially for the original six weeks old and 6th grade in provides before and after school Oberlin Road location. Finally the general Middletown area. care and summertime care. these two ambitious owners had Erin and Amy believe that childOur congratulations to Erin to make a choice, remain the care is more than providing a Popernack and Amy Schreffler, same in a more than adequate and location to keep children safe. women-owned business owners comfortable financial position, They believe that the power of who have dared to reach for or leverage the company further young minds to learn is breathexcellence!

HARRISBURG REGIONAL NEWS / SPRING 2014

HRN

15

Save-the-Date!

TRANSPORTATION BRIEFING AUGUST 26, 2014 7:30 a.m.

Radisson Hotel Harrisburg

Penn State Harrisburg #018 1/4 page c Private advisory boards for CEOs, executives and business owners.

D r. M e l i s s a Va y d a 717. 4 22 . 3178 M e l i s s a . Va y d a @ v i s t a g e c h a i r. c o m linkedin.com/company/vistage 8 0 9 Ta v i s t o c k R o a d | M e c h a n i c s b u r g , PA 170 50

Vision Resources of Central PA #001 1/4 page c

Production Assembly Fulfillment Commercial Custodial Bulk Mailing Carpeting

This winter may have placed your business plans on ICE. Allow Vision Resources to help you SPRING forward.

Call us to see what we can do for you!

717-238-2531 vrocp.org 16

HRN

A PUBLICATION OF THE HARRISBURG REGIONAL CHAMBER & CREDC

CEO CORNER

Q:

What is the best advice you would give to a young woman just entering the business world today?

‘‘

Never undermine your dreams with negative thoughts (from yourself or others).

Go after your dreams with a realistic plan that includes steps to provide the foundation for your dreams to become reality. Your “hard work” will result in moving forward. It will be hard work; don’t kid yourself that it will be easy. You are the only person who can stop things from happening both negative and positive. Working your passion/dream career allows you to have a job you love!

RUTH KOUP, FOUNDER, PRESIDENT & CEO

‘‘

Dress for Success South Central PA

’’

The key to success is always about the team.

Join the best team you can and be a great teammate. Be curious about everything and use that curiosity to push yourself to learn more and contribute more to the team.

’’

SHARON RYAN, PRESIDENT & CEO Dasher, Inc.

‘‘

Strike a balance between being confident in yourself, your knowledge and experience, while retaining a teachable spirit and willingness to learn from those who have a wealth of experience to share. Dress for the role you aspire to someday, the manager or owner you look up to – your wardrobe should be modest and appropriate to your work environment. Find a mentor in your workplace or in a professional organization who can help you grow in your career and professional life.

DEB PIERSON, PRESIDENT

‘‘

Pierson Computing Connection, Inc.

‘‘

Remember to include community service as part of your professional journey. It’s a WIN–WIN–WIN. You will gain new skills and connections through community service; the recipient organization will gain your talents and great ideas; and the community will be strengthened by the stability of the nonprofit industry. The investment of any time and talents that you can share with a community group, school, or young person who needs a mentor will return to you tenfold.

UNA MARTONE, PRESIDENT

’’

I learned early on that you are never too young to be a leader.

The key is building self-confidence.

I have found the best ways to do this are by confronting challenges, doing things you fear (everyday!) and identifying your strengths and capitalizing on them.

’’

JESSICA E. MEYERS, OWNER/PRESIDENT JEM Group, LLC

’’

Leadership Harrisburg Area

HARRISBURG REGIONAL NEWS / SPRING 2014

HRN

17

REGIONAL SPOTLIGHT

THE GREATER HARRISBURG REGION’S

THREE COUNTIES CUMBERLAND

•

DAUPHIN

•

PERRY

In each issue of the Harrisburg Regional News magazine, “Regional Spotlight” will highlight one of the three counties (Cumberland, Dauphin and Perry Counties) served by the Harrisburg Regional Chamber & CREDC. Regional Spotlights will include unique county information and fun facts, as well as the latest county news and events to help you discover what makes the Harrisburg Region a great place to live, work and play. This issue features Cumberland County, followed by Dauphin County in the Summer 2014 issue and Perry County in the Fall 2014 issue.

18

HRN

A PUBLICATION OF THE HARRISBURG REGIONAL CHAMBER & CREDC

properties, the Borough of Carlisle has prepared an Urban Redevelopment Plan to guide future development of the sites.

IN THIS ISSUE:

C U M B E R L A N D C O U N T Y

LIVE Aside from being a great place to work, Cumberland County’s appeal includes low-cost of living, access to large metropolitan lifestyles, exceptional educational systems that provides for a highly functioning workforce, and a vast collection of recreational opportunities including 200 miles of trails, three state parks, two state forests, nine golf courses, four waterways, and over 100 local parks.

• Tourism Growth: Tourism in Cumberland Valley (a.k.a. Cumberland County) generates an estimated 1.4 million in overnight leisure and business travelers and $749.8 million in visitor spending, $35.5 million in federal taxes and $41.4 million in state & local taxes.

Tourism also employs 6,068 people and adds $153.5 million in wages.

• Lodging Growth: Since 2005, Cumberland County has gained 731 rooms, for a total of 4,191 rooms, from 14 new properties, including one vacation rental and four bed & breakfasts. Three new hotels are currently underway for an estimated total of 310 additional rooms.

PLAY Cumberland Valley, as a destination, is a place where visitors and residents can unwind for a day in an historic downtown, such as Carlisle, Mechanicsburg or Shippensburg, or for the weekend in the mountains at

PINE GROVE FURNACE. PHOTO B: STUART LEASK, COURTESY OF THE CUMBERLAND VALLEY VISITORS BUREAU

Cumberland County’s economy thrives from the approximately 6,000 businesses that employ about 116,000 people.

According to the Bureau of Labor Statistics December 2013 report, Cumberland County’s unemployment rate is one of the lowest in the state – 4.9% percent versus a statewide rate of 6.9%.

The county’s top five industries by dollar value and share of county economic output for 2013 were as follows: insurance services at $1.4 billion or 10.1%; real estate at $1.4 billion or 9.7%, business services at $1.2 billion or 8.7%; management and consulting at $758.3 million or 5.4%; and federal government at $678.8 million or 4.8%. The total nominal GDP was $14.2 billion and average county wage was $44,900.

For more Cumberland County Statistics and services available to businesses visit www.CumberlandBusiness.com.

High Level Projects: • West Shore: Healthcare Expansion – Holy Spirit Health System Expansion and PinnacleHealth System’s New Hospital.

• Carlisle Urban Redevelopment Plan: In an effort to contribute to the potential redevelopment of three vacant former manufacturing HARRISBURG REGIONAL NEWS / SPRING 2014

SOUTH MOUNTAIN. PHOTO BY LOY ELLIOTT, COURTESY OF THE CUMBERLAND VALLEY VISITORS BUREAU

WORK

one of the three state parks or two state forests. The county’s 33 townships and boroughs combine the best of rural and urban landscapes with an abundance of outdoor recreation, military history, renowned events, the arts and an eclectic mix of shopping and dining. For details and other things to see and do, visit www.VisitCumberlandValley.com.

Mark Your Calendar!

PA Greek Fest in Camp Hill May 16-18 This annual Greek food and culture festival is held at the Holy Trinity Greek Orthodox Cathedral in Camp Hill,

PA. Delicious food, Greek dancing, church tours and more.

Plein Air Arts Competition & Art Festival May 17 Enjoy a day in Camp Hill with free music, workshops, and the Plein Air painting quick draw and photography quick-shoot events.

Carlisle Ford Nationals June 6-8 Celebrate three big anniversaries at this year’s Ford Nationals, its Carlisle Event’s 40th year, 50th year for the mustang and 110th anniversary for Ford. The entire family will enjoy the largest and most thrilling all-Ford event in the world. Ford, Mercury and Lincoln fans will have a showcase of over 2,200 vehicles to check out on the National Parts Depot show field.

Don’t miss the Ford Parade in downtown Carlisle on Saturday night.

Foundry Day in Boiling Springs June 7 This juried Arts and Crafts show is held along the Children’s Lake on Front Street in Boiling Springs. Craft makers, organizations, and food vendor booths line the street from the Memorial Clock Tower, along the lake, to the walking bridge at the Boiling Springs Pool.

Jubilee Day in Downtown Mechanicsburg June 19 The largest, longest-running one day street fair on the east coast, this annual event attracts up to 70,000 attendees. It features more than 325 vendors from near and far offering food, games, arts & crafts, retail products, carnival rides and more.

There is a Children’s Area with activities for the very young, and live entertainment on two stages.

SHAPE’s Solstice Arts Festival in Shippensburg June 21 Summer solstice was the time of year chosen to hold the festival for the positive mood, excitement and feeling of relaxing fun that the beginning of summer inspires in everybody. The festival originated as an event to celebrate the fine arts and give artists a chance to bring their talents to the public. The growing interest from artists, musicians, chefs, performers and a culture seeking public have fueled the continued expansion of this unique arts festival.

HRN

19

MAKING STRIDES

BUSINESS WOMEN IN THE NEWS Congratulations, business women, on your accomplishments!

ALEXANDER BUILDING CONSTRUCTION CO. promoted Erica Sehar to project manager.

Sehar earned a Bachelor of Architectural Engineering degree from Penn State ERICA SEHAR University and joined Alexander in 2008 as a project engineer. She has more than six years of construction management experience and has received a Healthcare Construction Certificate from the American Society of Healthcare Engineers (ASHE).

MARY KAY TOTH

BROWN SCHULTZ SHERIDAN & FRITZ (BSSF), CPAS announced the following promotions: Mary Kay Toth, CPA was promoted from Manager to Senior Manager.

KIM GROSS

ADRIANN REED

Kim Gross, CPA and Adriann Reed, CPA, CFE, CVA were promoted from Supervisor to Manager.

THE HARRISBURG REGIONAL CHAMBER & CREDC announced that Patricia Bucek has joined the organization as Vice President of Chamber Operations.

Bucek attended Clarion State PATRICIA BUCEK University and Elizabethtown College, where she earned a B.A. in Corporate Communications. Prior to her current position, Bucek was the Executive Director for the Kidney Foundation of Central Pennsylvania, a regional non-profit organization serving 28 counties in the mid-state.

Before that, she was a Director of 20

HRN

Business Development for Senior Health Management and Program Director for Pinnacle Health System in Harrisburg. In her new role as Vice President of Chamber Operations, Bucek is responsible for the creation, administration and implementation of programs, organizational structure, operational procedures, budgeting and financial performance, community development and support of membership services, membership growth and staffing.

She also oversees the organization’s diversity and inclusion efforts.

HR RESOLUTIONS, a local Human Resource Management company, welcomed Meredith McCann to their award-winning team. She joins Karen Young, President and Karen Bissel, Office MEREDITH MCCANN Administration, as their new HR Project Manager.

Meredith will be responsible for all aspects of client care which includes helping employers help their employees by creating a place where people want to go to work.

With nine years in the industry and experience from the PA Human Relations Commission as an Investigator, Meredith will bring outstanding customer service qualities and an excellent grasp of the responsibilities of human resource professionals to HR Resolutions.

Dawn Stitzlein joined JPL as its new digital marketing associate. She will be responsible for implementing and measuring digital marketing campaigns, paid search, social media and other digital marketing campaigns. Previously, she was a public relations assistant at Kwittken + Company in New York City. A native of Loundonville, OH, she holds a bachelor’s degree in communications with a minor in

interactive media from University of Delaware.

MCCONKEY INSURANCE & BENEFITS announced that Erica J. Grimm, CISR, Account Administrator/PBA Coordinator has earned her PA Life & Health Insurance License. Since joining the McConkey team ERICA J. GRIMM in September 2009, Erica has held several positions.

Her current role is Account Administrator, where she is responsible for client management, new business production and association services.

MID PENN BANK announced the following employee promotions: Natalie Falatek, previously a branch manager, was promoted to vice president and NATALIE FALATEK commercial lender and SBA officer. She has been with the bank for more than two years and has more than eight years of financial services experience.

Tara Latsha, previously a branch manager, was promoted to vice president and regional retail TARA LATSHA manager. She has been with the bank for more than two years and has more than 10 years of financial services experience.

Sandra Oxendine, branch manager of the bank’s Lykens location, was promoted to assistant vice SANDRA OXENDINE president. She has been with the bank for more than 10 years and has more than 33 years of financial services experience.

Sandra Shade, previously an assistant branch manager, was promoted to branch manager of the bank’s Elizabethville location. She has been with the bank for more than 29 years.

SANDRA SHADE

Carlyn R. Butz has joined the bank as credit officer.

A resident of Mechanicsburg, Butz previously served CARLYN R. BUTZ as credit officer for Susquehanna Bank. She has 10 years of financial services experience.

Angela Shifflet, a residential mortgage originator for the bank, was promoted to assistant vice ANGELA SHIFFLET president. She has been with the bank for more than two years.

Joan Dickinson, a commercial loan officer for the bank, was promoted to senior vice president.

JOAN DICKINSON She has been with the bank for one year and has more than 28 years of financial services experience.

Claudia Boyer, previously a cash management officer for the bank, was named vice president CLAUDIA BOYER and cash management team leader. She has been with the bank for more than three years and has more than 20 years of financial services experience.

Amy Zeigenfuse joined QUANDEL CONSTRUCTION GROUP, INC., a City of Harrisburg construction firm, as Marketing Coordinator.

Amy will work with Quandel’s staff to support the marketing and business development strategy AMY ZEIGENFUSE of the company.

Amy most recently served as Marketing Coordinator at Rubeling & Associates, in Towson, MD, and was previously a Sales & Marketing Administrative Assistant at Dees Fluid Power.

A PUBLICATION OF THE HARRISBURG REGIONAL CHAMBER & CREDC