Welcome to your holiday happy place.
Useful information.
Getting around The Island has a comprehensive bus service visiting most towns, villages and places of interest, and there are lots of local bus stops.
Looking for somewhere to plug in? Currently there are no EV charging points here, but it’s something we’re looking into.
Fort Warden Road, Freshwater, Totland Bay, Isle of Wight, PO39 0DA Guest Services 01983 897 266
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Out of Hours 07879 461 035
Check-out time is 10am but if you think you may need a late check-out or want to extend your stay, simply pop into Guest Services. Please remove your rubbish and recycling and place in the bins at the nearest collection point. Please lock your accommodation and drop your key into Guest Services or in one of the key bins provided.
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# Follow us.
We love seeing you enjoying yourselves on your holiday at The Bay Colwell so please share and tag us on Instagram using @AwayResortsHolidays. Don’t forget to use #EscapeWithAway in your hashtags!*
Follow us on Facebook @TheBayColwellAwayResorts to keep up to date with the latest news, events and offers.
splash. Make a
Dip, jump or splash into our heated indoor swimming pool for all-weather family fun. If you’re lucky enough to be here on a sunny day, head out through the bi-folding doors to our small patio and relax on the loungers.
Some rules for happy swimming…
16+ years
8 - 15 years
Are treated as a responsible person
3 to 1 supervision with an adult over 16
The responsible person supervising the child must do so from within the same body of water (not from poolside)
Everyone wants to have a good time, but we ask you to stick to some rules in the interest of others safety. • No jewellery or loose clothing • Please shower before entering the pool • Babies and toddlers who are not toilet trained must wear a swim nappy
@TheBayColwellAwayResorts @AwayResortsHolidays @AwayResortsUK *By using our social handle or hashtag you are giving us permission to use your imagery for any marketing purposes in the future.
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• Swimmers using arm bands or swimming aids must be accompanied by a responsible person aged 16 years and over • No diving or large inflatables
4 - 7 years
0 - 3 years
2 to 1 supervision with an adult over 16
1 to 1 supervision with an adult over 16
Supervision is essential for all children under 16. In all cases non-swimmers must be supervised by a responsible person in the water. 5
Local info. Places to eat
Markets
• Captain’s Cabin, PO40 9NP 01983 752 89
• Newport Farmers’ Market, St Thomas Square Every Tuesday and Friday, 9am - 2pm
• Longbeach Bar, PO40 9NP 01983 752 891 • The Freshwater Coffee House, PO40 9AJ 01983 754 095 • The Waterfront Bar and Restaurant, PO39 0BQ 01983 756969 • The Red Lion, PO40 9BP 01983 754925
Takeaways • Rainbow Fish Bar, PO40 9UR 01983 752 257 • Sunbo Chinese, PO39 0AT 01983 759 111 • Jaffran Indian, PO40 9AS 01983 755 121
Groceries • Sainsbury’s Local, PO40 9AL • Tesco Superstore, PO40 9UH • Co-op, P040 9UU
• Ryde Farmers’ Market, Ryde Town Square Every Saturday, 8.30am - 12.30pm • Ventnor Country Market, Baptist Church Every Saturday, 10am - 12pm
Healthcare • St Mary’s Hospital, PO30 5TG 01983 822 099 • West Wight Practice, PO40 9DT 01983 758 998 • Avenue Road Dental Practice, PO40 9UT 01983 759 567 • The Carisbrooke Vets, PO40 9BB 01983 522 822
Taxis • Bay Taxis, 07475 662 350 • Mick’s Taxis, 01983 752 936 • Rayners Taxis, 01983 752 784
• Warren Farm, PO39 0JB
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The Needles
We asked our team the best places to see, go and do in the area. Here’s what they said… Carisbrooke Castle
Newtown National Nature Reserve
Take a gentle stroll through the varied habitats of the island’s only National Nature Reserve. PO30 4PA Osborne House
Explore the local area The Island has a rich history and also has exceptional wildlife, a big cat sanctuary and is one of the richest fossil locations for dinosaurs in Europe. Why not get on your bike and cycle part of the 200 miles of cycling routes on the beautiful island?
We’ve teamed up with our friends over at Wight Cycle Hire – you receive a 10% discount for all bikes booked, just quote AWAY10. For longer hire and free delivery service, quote AWAY5 – for a 5% discount.
The Needles Park
Take a chairlift to Alum Bay, watch craftsmen at work in the glass studio, browse the shops or ride on an oldfashioned carousel. PO39 0JH
Osborne House
For its abundance of history. An Elizabethan artillery fortress, a king’s prison and a royal summer residence. PO30 1XY
The Garlic Farm
Renowned for the quality of its produce and for the wealth of knowledge of its owners. See shelves full of the most amazing relishes, pickles and chutneys. PO36 0NR
Carisbrooke Castle
Steephill Cove
Explore the rock pools and clear waters of arguably the prettiest place on the Island. Situated just south of the Victorian seaside town of Ventnor, Steephill Cove is a traditional, unspoilt fishing cove with a safe, sandy beach, nestled between rocky cliffs and smugglers’ coves. PO38 1AF
To book, call 01983 761800 or email info@wightcyclehire.co.uk
For 10% off paddleboarding and kayaking, head to our partners SupDog on Colwell Beach, and quote AWAY10. 8
This all-weather attraction was a dairy farm, but now plays host to a range of animals, and loads of indoor and outdoor family activities. PO41 0YJ
Fun for all the family at the oldest amusement park. Cowboys, pirates, dinosaurs and fairies in themed spaces, along with rollercoasters and rides. PO38 2HN As Royal nests go, nowhere compares to this! It was Queen Victoria’s and HRH Prince Albert’s favourite holiday home and is not to be missed! PO32 6JT Steephill Cove
The Isle of Wight is only 23 by 13 miles in size, but don’t let that fool you into thinking there isn’t much to do!
Blackgang Chine
Tapnell Farm Park
For discounts on activities, days out and meals, visit pricesiswight.co.uk 9
Reduce, reuse, recycle. Please help us in our mission to protect the environment for future generations by following our refuse rules: Mixed recycling
General waste
Please use the clear bag provided for your mixed recyclable items listed below:
Please use the black bag provided for all your general waste items listed below:
• Clean cardboard and paper • Clean plastic food packaging • Clean plastic drink bottles • Clean metal tins and cans
• General refuse; including pet waste, polystyrene and nappies • Food • Light bulbs • Contaminated packaging
Lights
Glass Please dispose of any glass items loose in the designated bins situated on park.
Seaside When enjoying yourself at the beach, please remember to remove all rubbish.
We would encourage you to turn off lights each time you leave the room.
Join the
Million Mile Clean. Surfers Against Sewage are aiming to make the UK a cleaner, greener place for everyone to enjoy. As one of the UK’s most active and successful environmental charities, dedicated to the protection of our oceans, beaches and wildlife, they’ve created their biggest ever beach clean campaign: the Million Mile Clean – and we’re joining them! We’re helping them raise awareness by asking our teams and guests to support initiatives through beach cleans, picking up their litter and reducing consumption of single use plastics.
Join the Strava club ‘Surfers Against Sewage: Million Mile Clean’, engage with the online community, and most importantly log your cleaning miles to help us reach the million mile (yes ONE MILLION MILES) goal. Clean up equipment is available from Guest Services. Find out more at beachcleans.org.uk
Our Holiday Heroes taking part in a beach clean at St Ives Bay Beach Resort in December 2021
We’re on a journey... Whilst we may not be perfect right now, we are on a journey, working towards a greener future. We are committed to addressing our contribution to protecting the planet, but we need your help. If you’d like to know more about our business sustainability actions, please visit our website. 10
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Doggy do’s & don’ts. Our doggies are part of the family at Away Resorts, so a holiday without them just wouldn’t be the same!
When bringing your pooch, we have three golden rules;
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Keep your dog(s) on a lead at all times
We know it’s hard to believe, but not everybody likes dogs so we must respect that
If your dog poops, then pick it up
Poop bags are available from Guest Services so no need to worry if you run out
Do not leave your dog unattended in your accommodation
Our furry holidaymakers! Share your pics on social #wagg
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ingaway
Keeping safe. Keep to the speed limit The maximum speed limit around the park is 5 mph although we advise you go slower than this. Remember excited children don’t always pay attention so please drive slowly. Park roads are public roads All roads on the park are subject to the Road Traffic Act. Don’t fall into the trap of thinking they are private as they are not. All rules that apply on normal roads apply on our roads, including drink driving and seat belts. Car parking Take care when parking, do not block any access routes that may be used by emergency vehicles. Never use vacant holiday home pitches for parking as this can be dangerous. Refrain from parking on the grass, use designated spaces only. All vehicles are parked at the owners’ risk. No smoking Smoking and vaping is prohibited in all accommodation and public areas. Fire action When you arrive at your accommodation, note the nearest Fire Point. In the event of a fire… • Evacuate your accommodation and alert neighbours • If possible, turn off gas and electric supplies • Raise alarm by contacting Guest Services or call 999 • Do not re-enter accommodation to retrieve belongings • Tackle a small fire with extinguishers or hoses, if safe Gas leak Report any gas leak. Don’t hope others will. • Do not smoke or use a naked flame • Do not operate electric switches or use mobiles • Turn off the gas supply and open doors and windows to disperse the gas as you leave the accommodation • Contact Guest Services or Out of Hours immediately
BBQ safety BBQs must not be used for open fires. In hot weather, ensure the BBQ is contained as it should be with no hot ashes flying onto the dry ground. BBQs must be on solid ground and not close to the accommodation. First aid Should you require first aid please contact a member of staff. First Aiders are located in each department. Play safely Always ensure your children know how to get back to your accommodation. Be sure to know exactly where they are and tell them where you will be. If you have lost your children, please go to Guest Services or contact a member of the security team. Entertainment for children Organised activities for children are provided as entertainment only. Please note that we do not offer childcare facilities and your children remain your responsibility at all times. Children under 8yrs of age must be accompanied by an adult at all times. Children should wear clothes that are appropriate for the activity they are attending and remember that they should be given a drink and sun block in hot weather. Please ask your children to be well behaved at all times. Please note Outdoor activities are weather dependent. Unfortunately, we are unable to provide childcare facilities and children remain the responsibility of their parents or guardian at all times. Activities and times may be subject to change without prior notice. All information printed in this booklet is as up to date as we can make it at time of going to print, however is subject to change from time to time. We apologise in advance for any problems this could cause.
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A real happy holiday is knowing you’re coming back again…
Moffat Manor
The Bay Filey
Cleethorpes Pearl Golden Sands
TO SAVE UP
Tattershall Lakes
15%
Appletree Barmouth Bay
Mersea Island
Plus...
Sandy Balls Bude
Newquay Bay
Mill Rythe
Retallack
Swanage Bay View East Fleet Farm
Newperran St Ives Bay
Gara Rock
Whitecliff Bay The Lakes Rookley St Helens
Enjoying your
• Low 10% deposit • No admin charges should you need to change your holiday dates* • FREE cancellation plan included • Price match guarantee!^
The Bay Colwell
stay with us? Check out one of our other parks! For more information and to book visit awayresorts.co.uk 14
ext on your ny holida
Book before you leave Pop into Guest Services for more information
T&Cs: Book before you leave or within 14 days of arriving home. Offer applies to accommodation only and excludes camping and touring. *Holiday must be changed or cancelled within seven days of arrival date. You can move dates more than once if required but holiday must be taken in 2023 or 2024. If the cost of the holiday increases, you will be required to pay the difference. Should the holiday cost go down, then we will refund the difference. ^If you find the same holiday cheaper nearer your arrival date, we will refund the difference! You are responsible for checking the price of your future holiday, and automatic refunds do not apply. You must also provide proof that the holiday is cheaper through a screenshot or relevant link to the website page. If a unit is sold out, then we are not obliged to price match. Offer expires seven days prior to arrival. Applies to new bookings only and cannot be added retrospectively. We reserve the right to remove this offer at any time. Offer can be used on a maximum of 4 units, any more and a group booking will need to be placed.
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Fancy owning your
own holiday home? £ Fantastic finance packages available*
Explore holiday home ownership at one of our many, unique locations! Having your very own holiday home gives you somewhere to go whatever the reason, a place to enjoy whatever the season! Did you know?
You can even try before you buy! We offer a full holiday refund against the cost of your holiday home should you choose to buy when on holiday with us.**
Visit awayresorts.co.uk/holiday-homes for more info *Finance subject to status, written details available on request. Away Resorts Ltd is a licensed credit broker authorised by the Financial Conduct Authority. For more information please ask. **Terms and conditions apply, holiday up to the value of £1000 added to your owners account as credit.