Tattershall Lakes Owners Newsletter - December 2021

Page 1

December 2021

Issue no 4

Tattershall Lakes Holiday Village presents

Congratulations to the brilliant artist Esmae age 7 who has won our Owners Christmas eCard competition and won themselves a Children’s Christmas Hamper!

Park Life Dean Poppy

General Manager

I would like to thank you all for your patience and continued support throughout this challenging year. Despite the many hurdles brought about by the pandemic, we hope that we have been able to minimise any concern’s and maintain continuity throughout. On behalf of the whole team at Tattershall Lakes I would like to thank you for your understanding of the changes we have been required to make enabling us to work around the many obstacles which have faced us all this season.

2021 has seen the most Holiday Home Owners we have ever had, totalling over 1287. Many of you sublet your holiday homes through us and more of you have joined our subletting scheme this year too earning some good income returns. We recently have sent out our ‘2022 Guide to Subletting’ so please take a look and send in your sublet dates soon. We have continued to invest in the park throughout 2021, in its infrastructure and facilities and plan to continue this approach into 2022. We have some exciting new plans in place for next season including a new Fish and Chip Shop, an increase in complex seating and additional car parking.

What’s happening at

interfere with the normal operation of the Park, and which can be stored away overnight and when away from the Holiday Home are permitted; large trampolines and gazebo structures which cannot be disassembled and stored overnight are not compliant. As the weather becomes more inclement, we advise that the number of items used outside your Holiday Home are minimised to avoid any damage to either your own, or other Owner’s Holiday Homes. Continuing with the weather, we have sent you communications via Third Place Social, Email and SMS about the winterisation of your holiday home. The reason why we send this information repeatedly throughout our platforms is to ensure that all our owners are aware of the importance of winterising their holiday home. Without winterising your holiday home you may not protect your holiday home from frost damage, and therefore your insurance may not cover you so please take the appropriate steps to keep your holiday home protected. If you have yet to organise your winterisation, or require more information, please contact your Owner Services team at the earliest opportunity who will be happy to help. We have a more extensive Owner Events calendar planned for 2022 too, (to be revealed soon), and we hope that you can attend some of these along the way next year! We will be open throughout Christmas and New Year, but on behalf of all the team we wish you all a very Merry Christmas and a Happy New Year.

We have recently had some strong winds hit the Park, which unfortunately caused some damage to Holiday Homes from items such as trampolines, gazebos, and parasols not being securely fastened or put away. Please remember that only items that do not

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@TattershallLakesAwayResorts

@AwayResortsUK

@AwayResortsHolidays


2022 Events... We are working hard behind the scenes to bring you a fantastic, more extensive Owner Events calendar than ever before. Please keep an eye on Third Place Social for all the latest news and updates, including our 2022 big park events too!

Meet our Owner Experience Support Manager; Jackie Let me introduce myself, I joined Away Resorts in March as Owner Experience Support Manager working within the Central Operations Team. With over 30 years’ experience within the industry, mostly as a General Manager on large owner parks I have a passion for delivering the best possible ownership experience for our Owners. I support all aspects of our Owner Experience across all parks following the handing over of your holiday home. Firstly, thank you for feeding back your thoughts through various channels this year and to those of you that have completed the surveys. These have been very insightful and guided me and the teams on the parks on what we need to do to improve the owner experience that we currently provide. As we move towards 2022, we are currently looking at how we continue to improve your owner experience.

Jackie Fowler

Owner Experience Support Manager

Should you have anything that you would like to share with me please send me an email to Ownerfeedback@awayresorts.co.uk. All feedback whether good or bad helps me and the teams to improve the experience that we offer.

Our last printed newsletter We are embracing our important journey to offset our carbon footprint and we are now going digital wherever we can. Our future newsletters will be available online on your owners account and we will send them to you via email too. Working towards a greener more ecological future we are partnering with Tomorrow’s Forests, for every holiday home we sell, we are planting a tree to help fight climate change and to do our bit to protect our planet.

Join us for

Great Weekends this January and February!

Our Holiday Home Sales Office will be open throughout January and February and we have a few extra special weekends planned…. Saturday 15th & Sunday 16th January – Best of British Weekend Saturday 22nd & Sunday 23rd January – Mexican Weekend Saturday 29th & Sunday 30th January – Italian Weekend Saturday 5th & Sunday 6th February – Local Lincolnshire Weekend Saturday 12th & Sunday 13th February – Fizz and Chocolates …so if you are on park please pop in, we would love to see you!

We are also supporting Surfers Against Sewage through dedicated fundraising and events, to ensure we can keep our beaches and beautiful British coastlines safe for everyone to enjoy. As well as this, we support local businesses and local heroes all badged under ‘Hug a Hero’. To find out more about our journey towards protecting our planet and sustainability please visit www.awayresorts.co.uk/about/giving-back, or just scan the QR code below!

Proud partners of...

Helping to take action, shouting loudly for our oceans!

We’re giving something back!

For every holiday home we sell we plant a tree in the UK working with...

TOM

O R ROW’S

FO R ESTS Open up your phone camera and

scan me!

Supporting national and local charities


Host Away with

New for 2022: Peace of mind Repair Cover Plan Your own dedicated Sublet Team

Let your holiday home work for you! Our popular Host Away Letting Scheme enables you to let your holiday home to holidaymakers on the dates you are not using it. We will take care of everything for you, so rather than your holiday home sitting empty, this is a great way to bring in additional income and help you offset some of your running costs! Ho Aw hh wit ayaywit HoststAw

New Newfor for 2022: 2022:

of mind Peace of mind Plan Cover Repair Cover Repair Plan dedicated owndedicate Yourown Your Team d HostingTeam Hosting

Your gui to deto Your guide Let tin in20 22 2022 Lettinggin

See your 2022 Letting Guide for more information, or call or email the team who will be happy to help answer any questions on: 01526 348 800, tattershall.sublet@ awayresorts.co.uk

Recommend a and get £500 off your pitch fees!

friend

Refer more friends and you could get up to £1000 account credit! Wouldn’t it be great if your friends owned a holiday home here too, to enjoy the park with and spend more quality time together! If you know anyone who would love it as much as you do, why not recommend them? If they go ahead and purchase a holiday home through us, completing within 12 months of your referral; we will give you an account credit of £500 as a big thank you! If you then recommend a second person you will get £750 account credit, and a third you will get £1000 account credit! We will make it really easy for you and your friend too, there is no hard sell here – just pop along with them to Holiday Home Sales and we’ll show them around the park, or ask them to call us on 01526 348 801 and quote ‘I’ve been referred by (your name)’, or grab an Owner Referral Form from us, fill it out and we’ll do the rest!

Why Host Away with us? Hear from our Owners:

In

2021 Tattershall Lakes

Owners earned over £1,600,334 subletting their holiday homes

from

Subletting is the best solution for me as it takes all the hassle out of bookings, management of guests, cleaning, and marketing & maintenance. Tattershall Lakes do it all for you and in return I also get a healthy monthly return in my owners account. I’ve sublet for a few years now and it was the best decision I made to suit our lifestyle. Zoey Clayton, Owner, Tattershall Lakes

Important reminders! Drain down, contact details & documents needed It’s so important to protect your lovely holiday home over winter, so if you haven’t already, please return your drain down forms to us asap! If you need a new form or any further information, just pop in or email/call Owner Services who will be happy to help. We need to ensure we stay up to date with your contact details so we can stay connected! Sometimes there could be important messages we need to get to you quickly, so please take a minute to pop in, or call us to check we have your details correct. You might have changed your mobile phone number, address or email address etc since we last updated our records for you.

We also need up to date copies on file of your:

Holiday home insurance (every year)

Annual gas safety test (every year)

• •

Electrical test (every 3 years) Proof of address – council tax & utility bill within last 3 months (every year) So please do get these copies to us at your earliest convenience, thank you.


We wish you a

Merry Christmas and a Happy New Year! Offer

Extended until 30th Jan 2022

Part exchange your holiday home.

Warranty + for your

peace of mind By

And enjoy up to £3,000 Deposit Contribution† There has never been a better time to upgrade your holiday home Deposit Contribution – It’s as easy as £1,000, £2,000 £3,000. Here’s How It Works – • Enjoy a £1,000 deposit contribution† on us! When upgrading into a holiday home worth up to £64,999 • Enjoy a £2,000 deposit contribution† on us! When upgrading into a holiday home worth between £65,000 – £99,999 • Enjoy a £3,000 deposit contribution† on us! When upgrading into a holiday home worth over £100,000+ It’s that simple!

ur open up yo era phone cam and

scan me!

See holiday homes available here.

What are you waiting for?

View some holiday homes today, in person or virtually and ask for your part exchange quote! Call 01526 348 801 or Text ‘TSL’ to 84840 This offer is exclusively for existing owners. *Finance subject to status written details available on request. Away Resorts Ltd is a licensed credit broker authorised by the Financial Conduct Authority. **Deposit contribution offer is valid on all new and pre-owned holiday homes. Valid on sales made on or between 1st November – 31st January 2022 directly from Away Resorts. Sale must be complete by 11th February 2022 except when the holiday home is not available on park to complete. There is no cash alternative. The offer cannot be combined with any other discounts offers or promotions. Away Resorts holiday parks are not residential parks and holiday homes cannot be occupied as a permanent residence. ^Terms and conditions apply to 3 Year Warranty+. Please see website for more details. Away Resorts reserves the right to withdraw this offer at any time.

Everything correct at time of going to print but is subject to change, please go to your Third Place Social Facebook page for all the latest news and updates.


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