December 2021
Issue no 4
Mersea Island Holiday Park presents
Congratulations to the brilliant artist Mason age 10 who has won our Owners Christmas eCard competition and won themselves a Children’s Christmas Hamper!
Park Life Hello and welcome to your final Owners Newsletter of 2021!
Nathan Roots
General Manager
I wanted to start by thanking you all for your support with us here at Mersea Island throughout 2021, a very different year to most with lockdowns and restrictions to start off with, but a definite improvement on 2020!
There have been many highlights of this season; we have had a number of new team members that have slotted in very well that many of you will know already, we have held our first ever Summer Music Weekender which was a great success, and we have continued to invest in the park with another road development. It was a pleasure to see many of you at the Owners End of Season Party, what a fantastic evening that was! I look
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forward to doing it all again at your 2022 Welcome Back Party. We have an even better Owner events calendar lined up for you in 2022, which we will share with you soon. I wanted to thank those of you who sublet your holiday homes through us, more of you have joined our subletting scheme this year too earning some good income returns. We have recently sent out our ‘2022 Guide to Subletting’ so please take a look and send in your sublet dates soon. Just a quick reminder! As we approach the winter closedown period please take the appropriate steps to keep your holiday home safe and protected from frost damage. If you have yet to organise your winterisation or require more information about draining down, please contact the team who will be happy to help. On behalf of all of us at Mersea Island, I would like to wish you all and your families a very Merry Christmas, and a fantastic New Year.
@MerseaIslandAwayResorts
@AwayResortsUK
@AwayResortsHolidays
2022 Events... We are delighted to present to you your 2022 Big Park Events calendar, get these dates in your diaries! These dates may help you decide on your sublet dates too. We are working hard behind the scenes to bring you a fantastic, more extensive Owner Events 2022 calendar too, so watch this space! We truly want to make 2022 our best year for our Owners yet. For more event information & times, please keep an eye on Third Place Social your dedicated owners Facebook page.
Meet our Owner Experience Support Manager; Jackie Let me introduce myself, I joined Away Resorts in March as Owner Experience Support Manager working within the Central Operations Team. With over 30 years’ experience within the industry, mostly as a General Manager on large owner parks I have a passion for delivering the best possible ownership experience for our Owners. I support all aspects of our Owner Experience across all parks following the handing over of your holiday home. Firstly, thank you for feeding back your thoughts through various channels this year and to those of you that have completed the surveys. These have been very insightful and guided me and the teams on the parks on what we need to do to improve the owner experience that we currently provide. As we move towards 2022, we are currently looking at how we continue to improve your owner experience.
Please note, all events are of course subject to change, and some are weather permitting, but we will always do our best to deliver!
Jackie Fowler
Music Weekender Friday 12th & Saturday 13th August Colour Festival Sunday 14th August Cream Pie Fight Sunday 28th August
Join us for
Great Weekends this January and February!
Our Holiday Home Sales Office will be open throughout January and February and we have a few extra special weekends planned… Saturday 22nd & Sunday 23rd January – Coffee and Cakes Saturday 29th & Sunday 30th January – Prosecco & Strawberries Saturday 5th & Sunday 6th February – Tea & Scones Saturday 12th & Sunday 13th February – Champagne & Chocolates …so if you are on park please pop in, we would love to see you!
Owner Experience Support Manager
Should you have anything that you would like to share with me please send me an email to Ownerfeedback@awayresorts.co.uk. All feedback whether good or bad helps me and the teams to improve the experience that we offer.
Our last printed newsletter We are embracing our important journey to offset our carbon footprint and we are now going digital wherever we can. Our future newsletters will be available online on your owners account and we will send them to you via email too. Working towards a greener more ecological future we are partnering with Tomorrow’s Forests, for every holiday home we sell, we are planting a tree to help fight climate change and to do our bit to protect our planet. We are also supporting Surfers Against Sewage through dedicated fundraising and events, to ensure we can keep our beaches and beautiful British coastlines safe for everyone to enjoy. As well as this, we support local businesses and local heroes all badged under ‘Hug a Hero’. To find out more about our journey towards protecting our planet and sustainability please visit www.awayresorts.co.uk/about/giving-back, or just scan the QR code below!
Proud partners of...
Helping to take action, shouting loudly for our oceans!
We’re giving something back!
For every holiday home we sell we plant a tree in the UK working with...
TOM
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FO R ESTS Open up your phone camera and
scan me!
Supporting national and local charities
Host Away with
New for 2022: Peace of mind Repair Cover Plan Your own dedicated Sublet Team
Let your holiday home work for you! Our popular Host Away Letting Scheme enables you to let your holiday home to holidaymakers on the dates you are not using it. We will take care of everything for you, so rather than your holiday home sitting empty, this is a great way to bring in additional income and help you offset some of your running costs! Ho Aw hh wit ayaywit HoststAw New for for 2022: New 2022: Peace of mind
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See your 2022 Letting Guide for more information, or call or email the team who will be happy to help answer any questions on: 01206 383 252, Bridie.OBrien@ awayresorts.co.uk
Recommend a and get £500 off your pitch fees!
friend
Refer more friends and you could get up to £1000 account credit! Wouldn’t it be great if your friends owned a holiday home here too, to enjoy the park with and spend more quality time together! If you know anyone who would love it as much as you do, why not recommend them? If they go ahead and purchase a holiday home through us, completing within 12 months of your referral; we will give you an account credit of £500 as a big thank you! If you then recommend a second person you will get £750 account credit, and a third you will get £1000 account credit! We will make it really easy for you and your friend too, there is no hard sell here – just pop along with them to Holiday Home Sales and we’ll show them around the park, or ask them to call us on 01206 383 252 and quote ‘I’ve been referred by (your name)’, or grab an Owner Referral Form from us, fill it out and we’ll do the rest!
Why Host Away with us? Hear from our Owners:
In
2021 Mersea Island
Owners earned over £144,000 subletting their holiday homes
from
“After initially feeling apprehensive about using the letting management service … We certainly needn’t have worried. We have carried out spot checks and it remains as clean and as well-kept as the day we purchased it. Marvellous service as always and all of our bills are covered for the season.” Mr & Mrs Graham, Owners, Mersea Island
Important reminders! Drain down, contact details & documents needed It’s so important to protect your lovely holiday home over winter, so if you haven’t already, please return your drain down forms to us asap! If you need a new form or any further information, just pop in or email/call Owner Services who will be happy to help. We need to ensure we stay up to date with your contact details so we can stay connected! Sometimes there could be important messages we need to get to you quickly, so please take a minute to pop in, or call us to check we have your details correct. You might have changed your mobile phone number, address or email address etc since we last updated our records for you.
We also need up to date copies on file of your:
•
Holiday home insurance (every year)
•
Annual gas safety test (every year)
• •
Electrical test (every 3 years) Proof of address – council tax & utility bill within last 3 months (every year) So please do get these copies to us at your earliest convenience, thank you.
We wish you a
Merry Christmas and a Happy New Year! Offer
Extended until 30th Jan 2022
Part exchange your holiday home.
Warranty + for your
peace of mind By
And enjoy up to £3,000 Deposit Contribution† There has never been a better time to upgrade your holiday home Deposit Contribution – It’s as easy as £1,000, £2,000 £3,000. Here’s How It Works – • Enjoy a £1,000 deposit contribution† on us! When upgrading into a holiday home worth up to £49,999 • Enjoy a £2,000 deposit contribution† on us! When upgrading into a holiday home worth between £50,000 – £64,999 • Enjoy a £3,000 deposit contribution† on us! When upgrading into a holiday home worth over £65,000+ It’s that simple!
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scan me!
See holiday homes available here.
What are you waiting for?
View some holiday homes today, in person or virtually and ask for your part exchange quote! Call 01206 383 252 or Text ‘MER’ to 84840 This offer is exclusively for existing owners. *Finance subject to status written details available on request. Away Resorts Ltd is a licensed credit broker authorised by the Financial Conduct Authority. **Deposit contribution offer is valid on all new and pre-owned holiday homes. Valid on sales made on or between 1st November – 31st January 2022 directly from Away Resorts. Sale must be complete by 11th February 2022 except when the holiday home is not available on park to complete. There is no cash alternative. The offer cannot be combined with any other discounts offers or promotions. Away Resorts holiday parks are not residential parks and holiday homes cannot be occupied as a permanent residence. ^Terms and conditions apply to 3 Year Warranty+. Please see website for more details. Away Resorts reserves the right to withdraw this offer at any time.
Everything correct at time of going to print but is subject to change, please go to your Third Place Social Facebook page for all the latest news and updates.