July 2022 Issue no 1 Moffat Manor Holiday Park presents
Park Life
What’s happening at
Hello from Andrew Firstly, I'd like to take this opportunity to introduce myself, I am your new General Manager at Moffat Manor and I have grown up on holiday parks from a young age as part of an owner family, to then joining the industry back in 2010. Holiday parks are my passion and I've been fortunate enough to work on several over the years before joining Away Resorts in 2019 within the central support function. Becoming a General Manager was always my dream and what two better locations could I have asked for to step into that role than Moffat and Glendevon. Both locations are absolutely stunning, and I am so excited to get my teeth stuck right into the challenge and after living away from Scotland for the last few years, I am delighted to be back home, to not so sunny Scotland! Whilst I understand we don't always necessarily like change, I can promise that I won't be making changes for changes sake, however if there is anything that you would like to discuss or have any real concerns that you want to raise, feel free to drop me a line – but please don't write all at once! Our new Food and Beverage Manager is introducing some welcome changes to the Lakes Tavern. Coming up in the next few weeks are some themed nights so be prepared to dig out some of your best outfits. We are also looking at a possible Café style menu coming out very soon. I am looking forward to meeting as many of you as possible over the coming months and if you are ever passing, please pop into the Holiday Home Sales office and we can grab a coffee. andrew.ewing@awayresorts.co.uk
Kind regards
Andrew Ewing General Manager
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@MoffatManorAwayResorts
@AwayResortsUK
@AwayResortsHolidays
A shout out to your
holiday heroes
Farewell & Welcome Kevan, our Food & Beverage Supervisor, has decided to move on to new challenges and we wish him the best of luck for the future. Damien Whitelaw, has accepted to take on the Food & Beverage Manager role and has already started to make some huge changes into the Lakes Tavern - I am sure there will be more to come, watch this space!
Inta, our Housekeeping Supervisor is also leaving us for new adventures and after 7 years of working at Moffat Manor we wish her all the best for the future. We are pleased to say that Sam Crichton has accepted the role of Acting Accommodation Manager where we will be putting some real focus into enhancing our standards within the subletting package that we now offer. Please feel free to pop into the office and speak to Sam about subletting.
If you’ve been blown away by a member of our team, please do let us know so that we can recognise them and give them a future shout out: moffatmanorguestservices@awayresorts.co.uk
Dates for your Diary Don’t miss our fabulous owner events which are available to book 2 weeks before they are due to take place. Reservations to attend all events can be made at Guest Services.
August Saturday 27th, 7pm – late Event: Join the team and enjoy a Reggae & Ska Night Location: The Lakes Tavern
Bulletin
Board
Perfect Pets We love welcoming your furry fourlegged friends to park and whilst there are some lovely walks to explore, please be mindful to keep your pets on a lead whilst on the park and pick up any mess created along the way. We want to ensure everyone can enjoy our stunning park confidently and safely.
Fish Frenzy We kindly ask all owners to abide by the rule of ‘catch and return’, unlike the cormorants, whom are treating the lake like a convenient takeaway! We are planning to form an Owners’ fishing club and appoint a couple of owners to the role of “Bailiffs on the Lake”. If the club or prestigious Bailiff position is of interest to you, please call in to Guest Services and let us know.
Third Place Social Please join our new Facebook Owners’ group. This Facebook group is available to you to join now and will feature all the latest news and updates, making sure our owners hear it first. You’ll also be able to enjoy offers and competitions as well as a bit of a natter with t he neighbours.
Special
Offers
Looking for a change? Have you been thinking about new adventures, venturing further afield, discovering new or different locations? Or maybe you are looking to make a few savings or embrace a completely different lifestyle altogether. If this is you and you are not sure if your Moffat Manor Holiday Home fits with your new plans, then do get in touch to have a chat as we have the budget to buy back a limited number of holiday homes.
Stay in touch If you need us for anything our Guest services email address is: moffatmanorguestservices @awayresorts.co.uk
Have a hot drink on us! Pick up a loyalty card and get a free hot drink once you’ve collected 6 stamps
*Seventh hot drink will be free once 6 stamps are obtained, cards must be redeemed by 31/12/22 and can not be rolled over to following year.
Tea-Time tipples 2 Cocktails from The Coastal Bar & Eatery for £12 July 22nd – September 4th Monday to Sunday , 3 – 5pm *Check venue opening days on park. 2 selected cocktails only. Over 18 only, ID may be required for purchase.
Lucky number 7 Cocktail Pick up a loyalty card and get a free cocktail once you’ve collected 6 stamps *Seventh hot drink will be free once 6 stamps are obtained, cards must be redeemed by 31/12/22 and can not be rolled over to following year.
*All offers are subject to availability, can be withdrawn at any time and can not be used in conjunction with any other offer
...for effortless investing Investment Purchasing With the arrival of our latest parks from Aria Resorts we are pleased to be able to introduce some investment buying options, giving you the opportunity to benefit from the UK holiday property market with a fixed 7% NET return for a period of 3 or 5 years. Prices for investment properties start from just £155,000 for a brick-built cottage on the Isle of Wight; or you could choose one of our stunning boutique barns at Retallack Resort & Spa, where we are offering an up to £10,000 stamp duty contribution on selected properties until 18th September* * Terms and conditions apply, please enquire for full details.
Investment Buying at a Glance
• Handsfree investment
• Fixed annual return of 7% per annum**
• Meets qualifying Furnished Holiday Let criteria for tax purposes during investment period†
• Properties built to ICW standards and sold with a 10-year structural warranty^
• Capital appreciation potential
• Up to 999-year lease
• Pensionable income
• Mortgageable^^
To find out more about investment purchasing visit: www.awayresorts.co.uk/holiday-homes/buy-tolet/investment/ or call 01637 882 402
• Choice of 3- or 5-year investment term
**The Away Resorts' investment option is available at selected resorts, on selected properties exclusively to qualifying investors for a period of 3 - 5 years. Terms and conditions apply. †We advise you to approach a specialist tax advisor to ensure you can make the most of your investment purchase. ^Available on Retallack properties only. ^^Subject to status. If you do not have a mortgage or finance provider, we may be able to introduce you to one. Your capital is at risk, and you may not get back the amounts you invest when you come to sell the property. Your property is at risk of repossession if you do not keep up your payments as they fall due.
Let's get
We love to communicate with you all on our special “Third Place Social” Facebook pages. Each park has an individual page where we can share any important announcements, upcoming owner events and where you can link with fellow owners of your community and share your recommendations for the local area plus any handy tips or lovely pictures.
Social • To join, please click on the link here or contact Guest Services who can email you the link.
• Answer the questions as prompted. Please make sure these are answered as we can’t accept you without these being completed.
• Select the “join” button.
• Allow up to 7 days for a member of the team to accept you to the group
Sizzling Summer Holidays If you fancy taking a quick break in a new location this summer or have friends and family still looking to book their family holiday, don’t forget you can all receive up to 10% off holidays at any of our 23 locations. Will you choose an Island escape to one of our 4 Isle of Wight retreats, a Welsh adventure where we have 2 parks to choose from; or maybe head to the Cornish coast with no less than 5 different parks at your disposal. With parks in some of the best locations across the UK there is plenty to discover. To get your discount just call: 0330 053 7000 and quote: •
OWNER10 – for you 10% owner discount
•
OWNFF – for your friends and family discount
Please note your discount needs to be applied at the time of booking.
An update from Carl Hi all, it’s been a while since my last message to you; I hope you are well. Just under 12 months ago, we embarked on the integration of Aria Resorts into Away Resorts. Our aim with this acquisition was to build on our current reputation as one of the industry’s leading operators, giving our guests, holiday homeowners and team members authentic, unique, and ethical experiences. The bulk of our integration work has been completed and we now have 24 locations with the Away Resorts' flag proudly flying. While you may have noticed some changes on park, I want to assure you that you’re in safe hands. We’re an ambitious business looking to grow but are equally committed to regularly investing in our current locations. Over the next three years, we are looking to deploy 50 million pounds worth of capital across the business annually; this investment will introduce new bars and restaurants, swimming pools, enhanced technical infrastructure, and improved park grounds and maintenance. As a community of Holiday Homeowners, you play a crucial part in the park’s success, and I thank you in advance for your continued support. Should you have any initial feedback or comments, remember our team members (who we lovingly refer to as Holiday Heroes) are always on hand to help. I am so pleased that you will be joining us on this continued journey, and I hope that you get some time to enjoy your wonderful holiday home over the summer season. I look forward to meeting some of you on my travels. See you soon!
Carl Castledine
CEO of Away Resorts
Fancy a change of
Scene?
If you’ve tried out all the local restaurants, visited the most scenic beauty spots and enjoyed a pint in all the best bars around your holiday home; and are now hankering for something new, ask us about upgrading into a holiday home at one of our other parks. With 19 ownership locations, there are plenty to choose from! It may be possible for you to upgrade into a holiday home at a park which has additional facilities that you fancy having regular access to, has a little more peace and quiet; or that is in a location that you are desperate to explore. Just pop into your sales office and speak to the team who will be happy to help you explore all the opportunities. If you are happy where you are, but just fancy looking at a holiday home with an extra bedroom, perhaps an en-suite bathroom or a breakfast bar for lazy weekend brunches, we can help with that too! We can provide a personalised upgrade quote for you and talk you through your finance options, plus your new purchase will benefit from our warranty plus program!
Could this be your new Sunseeker Spirit
£64,995
holiday home?
If you are looking for a holiday with a modern touch, this could be the one for you. Geometric patterns give the interiors a bit of pizazz, whilst freestanding furniture give it a real home from home vibe. With double glazing, central heating and a feature fireplace you will be warm and cosy whatever the Scottish weather throws at you. Challenge us to meet the price you paid for your holiday home when you purchase a new holiday home from us. Plus benefit from our Warranty Plus programme.
• 2 Bedrooms
• Stylish freestanding furniture
• En-suite toilet to master
• Large family bathroom with walk in shower
• Open plan living area
• Well equipped kitchen
Recommend a friend and get £500 off your pitch fees! Refer more friends and you could get up to £1000 account credit! Wouldn’t it be great if your friends owned a holiday home here too, to enjoy the park with and spend more quality time together! If you know anyone who would love it as much as you do, why not recommend them? If they go ahead and purchase a holiday home through us, completing within 12 months of your referral; we will give you an account credit of £500 as a big thank you! If you then recommend a second person you will get £750 account credit, and a third you will get £1000 account credit. We will make it really easy for you and your friend too, there is no hard sell here - just pop along with them to Holiday Home Sales and we’ll show them around the park, or ask them to call us on 01683 240 313 and quote ‘I’ve been referred by (your name)’, or grab an Owners' Referral Form from us, fill it out and we’ll do the rest!