July 2022 Issue no 1 Rookley Bay Resort presents
Park Life
What’s happening at
Hello from Vince Wow...what's happening around the park? The better question is what’s not happening around the park! We are pleased to be welcoming 21 new owners this season, so a very warm welcome to you all. We are now proud to be officially part of the Away Resorts family. The transfer to Away has been very successful, some great new changes and we are looking forward for the summer holidays so we can delight our guests and all our owners. We now have a full entertainment progamme in place, the new entertainment team will be introducing, Bingo Beats, quizzes, live bands, kids’ entertainment and introducing Scratch & Lucy, two of our characters who the children will love to meet. Don’t forget all owners receive 10% off all food and beverages at our Lakes eatery and we offer 20% off all activities which include paddle boarding, Kayaking, Tye dye, etc. Check our activity guide online for more details on all the activities that we offer. Use your discount to take advantage of our Gin bar on the decking, a great way to relax, unwind and enjoy the peaceful surroundings We have taken on the 2022 David Bellamy Blooming Marvelous pledge, and as a result we will be creating a part of our resort where bees, butterflies and other insects can happily nest and feed. New to the Lakes Rookley, is our Picnic Pleasure Boat, come and sail away on our exclusive pleasure boat which you can hire for up to 3 hours and enjoy great food and drinks with friends and family whilst enjoying a leisurely float or tour of the lake.
Vince Avery
General Manager
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@AwayResortsUK
@AwayResortsHolidays
Special
Offers
Don’t miss these Savvy Summer special offers* when you next visit your holiday home.
Tea-Time tipples
Lucky number 7 Cocktail
2 Cocktails from The Lakeside Bar for £12 July 22nd – September 4th Monday to Sunday, 3 – 5pm
Pick up a loyalty card and get a free cocktail once you’ve collected 6 stamps
*Check venue opening days on park. 2 selected cocktails only. Over 18 only, ID may be required for purchase.
Lunch All Wrapped Up! Buy a wrap, chips and a drink for only £10 July 22nd – September 4th, Monday to Sunday, 12 – 3pm *Check venue opening times on park. Selected wrap, chips and selected soft drink. Ask server for more information. Not available for takeaway
Take Two Two Courses for only £15 Choose a starter and main or main and dessert from our selected menu July 22nd – September 4th, from 12pm
*Seventh hot drink will be free once 6 stamps are obtained, cards must be redeemed by 31/12/22 and can not be rolled over to following year.
Have a hot drink on us! Pick up a loyalty card and get a free hot drink once you’ve collected 6 stamps *Seventh hot drink will be free once 6 stamps are obtained, cards must be redeemed by 31/12/22 and can not be rolled over to following year.
Gin-credible Take some Gin-inspiration from us with our 'Gin of the Week' Two Gin and Tonics for £10.00
Afternoon tea Scone, Jam & Cream for £5.95
Wild Wedesday Scone, Jam & Cream for £5.95
*All offers are subject to availability, can be withdrawn at any time and can not be used in conjunction with any other offer
Dates
for your Diary
Reggae Pool Party and BBQ Date: Wednesday 24th August Join us for a taste of the Caribbean here on the Isle of Wight at our exclusive Owners’ event with live music, delicious food and chilled out Reggae beats. Tickets are £5 per person, with your first drink included.
An update from Carl Hi all, it’s been a while since my last message to you; I hope you are well. Just under 12 months ago, we embarked on the integration of Aria Resorts into Away Resorts. Our aim with this acquisition was to build on our current reputation as one of the industry’s leading operators, giving our guests, holiday homeowners and team members authentic, unique, and ethical experiences. The bulk of our integration work has been completed and we now have 24 locations with the Away Resorts' flag proudly flying. While you may have noticed some changes on park, I want to assure you that you’re in safe hands. We’re an ambitious business looking to grow but are equally committed to regularly investing in our current locations. Over the next three years, we are looking to deploy 50 million pounds worth of capital across the business annually; this investment will introduce new bars and restaurants, swimming pools, enhanced technical infrastructure, and improved park grounds and maintenance. As a community of Holiday Homeowners, you play a crucial part in the park’s success, and I thank you in advance for your continued support. Should you have any initial feedback or comments, remember our team members (who we lovingly refer to as Holiday Heroes) are always on hand to help. I am so pleased that you will be joining us on this continued journey, and I hope that you get some time to enjoy your wonderful holiday home over the summer season. I look forward to meeting some of you on my travels. See you soon!
Carl Castledine CEO of Away Resorts
Bulletin Insurance Documents A gentle reminder that we would need to have a copy of your holiday home insurance. If you haven’t yet supplied this, please do drop it into the team at your earliest convenience.
Board Gorgeous Grass
Please help us keep the park grounds looking tip top by ensuring that cars are not parked on our grass areas. This will help the team ensure the park looks beautiful for you and our holiday guests.
Stay in touch If you need us for anything our Guest services email address is: thelakesroookleyguestservices@awayresorts.co.uk
Sizzling Summer Holidays If you fancy taking a quick break in a new location this summer or have friends and family still looking to book their family holiday, don’t forget you can all receive up to 10% off holidays at any of our 23 locations. Will you choose an Island escape to one of our 4 Isle of Wight retreats, a Welsh adventure where we have 2 parks to choose from; or maybe head to the Cornish coast with no less than 5 different parks at your disposal. With parks in some of the best locations across the UK there is plenty to discover. To get your discount just call: 0330 053 7000 and quote: •
OWNER10 – for you 10% owner discount
•
OWNFF – for your friends and family discount
Please note your discount needs to be applied at the time of booking.
A shout out to your
holiday heroes
Dan Ward
Sales Manager A warm welcome to Dan Ward who is our Sales Manager, Dan has a huge amount of experience and is happy to help with any queries you might have.
Neil Wood
Owner Experience Manager Congratulations to Neil Wood our Sports & Leisure Manager who has been promoted to our Owners’ Experience Manager. Neil will be do everything he can to ensure your ownership experience is the best it can be. We wish Neil the best of luck with his new role and please do introduce yourself to him, he is excited to meet all the owners around the island.
Celebrating our Holiday Heroes Each month we celebrate a chosen Holiday Hero, this is where our team are rewarded for going the extra mile with our owners and guests. Congratulations to this year’s winners so far: Jan - George Hyde, Food and Bevarage
Apr - Shane McDonald, Park Services
Feb - Joe Williams, Accommodation Team
May - Emily Mayle, Guest Services
March - Leigh Jackman, Guest Services
If you’ve been blown away by a member of our team, please do let us know so that we can recognise them and give them a future shout out: lakesrookleyguestservices@awayresorts.co.uk
...for effortless investing Investment Purchasing With the arrival of our latest parks from Aria Resorts we are pleased to be able to introduce some investment buying options, giving you the opportunity to benefit from the UK holiday property market with a fixed 7% NET return for a period of 3 or 5 years. Prices for investment properties start from just £155,000 for a brick-built cottage on the Isle of Wight; or you could choose one of our stunning boutique barns at Retallack Resort & Spa, where we are offering an up to £10,000 stamp duty contribution on selected properties until 18th September.* * Terms and conditions apply, please enquire for full details.
Investment Buying at a Glance
• Handsfree investment
• Fixed annual return of 7% per annum**
• Meets qualifying Furnished Holiday Let criteria for tax purposes during investment period†
• Properties built to ICW standards and sold with a 10-year structural warranty^
• Capital appreciation potential
• Up to 999-year lease
• Pensionable income
• Mortgageable^^
To find out more about investment purchasing visit: www.awayresorts.co.uk/holiday-homes/buy-tolet/investment/ or call 01637 882 402
• Choice of 3- or 5-year investment term
**The Away Resorts' investment option is available at selected resorts, on selected properties exclusively to qualifying investors for a period of 3 - 5 years. Terms and conditions apply. †We advise you to approach a specialist tax advisor to ensure you can make the most of your investment purchase. ^Available on Retallack properties only. ^^Subject to status. If you do not have a mortgage or finance provider, we may be able to introduce you to one. Your capital is at risk, and you may not get back the amounts you invest when you come to sell the property. Your property is at risk of repossession if you do not keep up your payments as they fall due.
Could this be your new holiday home? ABI Beaumont
£79,995 Need an extra bedroom for a growing family or those guests who can’t get enough of your holiday home? The ABI Beaumont, with its three bedrooms and pull-out sofa could be the ideal upgrade option for you. With beautifully plush interiors you can enjoy luxurious living and slide back your patio doors to drink in the views from your enviable Rookley Heights pitch. With an en-suite shower room to the master and a whole collection of integrated appliances to make your holiday lifestyle as easy as possible, this holiday home is all about enjoying the little indulgences of life! Talk to us about our warranty plus programme which will give you peace of mind for your new holiday home.
• • • • • • •
14’ x 42’ En suite shower room Freestanding furniture Integrated fridge freezer, dishwasher and microwave 5 burner gas hob Front patio doors King size, lift up storage bed
Recommend a friend and get £500 off your pitch fees! Refer more friends and you could get up to £1000 account credit! Wouldn’t it be great if your friends owned a holiday home here too, to enjoy the park with and spend more quality time together! If you know anyone who would love it as much as you do, why not recommend them? If they go ahead and purchase a holiday home through us, completing within 12 months of your referral; we will give you an account credit of £500 as a big thank you! If you then recommend a second person you will get £750 account credit, and a third you will get £1000 account credit. We will make it really easy for you and your friend too, there is no hard sell here - just pop along with them to Holiday Home Sales and we’ll show them around the park, or ask them to call us on 01206 383252 and quote ‘I’ve been referred by (your name)’, or grab an Owners' Referral Form from us, fill it out and we’ll do the rest! *This offer is subject to completion of your holiday home purchase by 31st December and is only valid for new part exchange sales