Welcome | awayresorts.co.uk
Contents #3 - Useful information #4 - Our app #5 - Wi-Fi on park #6 - Rain, rain go away #8 - Activities #10 - Entertainment #11 - Book before you leave #12 - Swimming #13 - Bike hire
Useful information
i
Sandy Balls Holiday Village, Godshill Fordingbridge, Hampshire SP6 2JZ
Checkout time is 10am. Please remove your rubbish and recycling and place in the bins at the nearest collection points. Please lock your accommodation and drop your key into Guest Services or drop in one of the key bins by.
#14 - Gym
Guest Services - 01425 651 225
The Retreat - 01425 651 222
#15 - The Retreat
Out of hours - 01425 651 251
Cycle Centre - 01425 651 244
#17 - Refer a friend
The Woodside Inn - 01425 651 217
Aubrey’s Forest Kitchen - 01425 651 215
Leisure Centre - 01425 651 216
Holiday Home Sales - 01425 651 206
#18 - Meet our alpacas #19 - Escape with away #20 - Food and drink
Village Store - 01425 651 218
#21 - Shop and Deli
Electric Vehicle
#22 - Local area
Charging Points
#23 - Our must sees #24 - Local info #25 - The New Forest #26 - Going green #27 - Doggy doo’s & don’ts #29 - Hot tub info #30 - Safety
If you are staying with us in either Tawny Wood or The Brambles, charging points require an access key which can be found on your accommodation key fob. If located in The Bluebells, please follow the instructions on the charging point itself. The Pod Point app is required and can be downloaded from your app store or by visiting www.pod-point.com. TOP TIP
Download the app whilst connected to Wi-Fi in The Village Square
#32 - Holiday home ownership 3
Make the most of your stay. Download the app now!
Stay connected... Wi-Fi is available in Acorn Place only. To connect… 1. Turn your Wi-Fi on 2. Select ‘Sandy Balls Holiday Village’ (no password required)
WI-FI TOP TIP: If you experience problems logging on to our Wi-Fi, turn off your data roaming and try again (it’s complicated why this works but it does!)
3. You’re now connected!
Book your activities A park map in your pocket
If you are staying in The Brambles, Tawny Wood, The Bluebells or one of our Vistas or Esmes then you have access to your very own Wi-Fi from your accommodation. Please refer to the Wi-Fi board in your commendation for log in details.
Order food and drink
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5
Noughts
& crosses
Rain, rain, go away! Rain stopping play? Fear not, we have put together a few ideas to keep you amused until the sun comes out again! Family friendly Activities are available here at Sandy Balls whatever the weather! • Take a dip in the pool • Spend some pennies in the arcade • Catch some entertainment at The Woodside • Why not buy an activity takeaway kit to complete in your accommodation? Our Activities Room holds a range of activities throughout the day, in the dry! Check out your activity guide for more all weather fun! Hollywood Bowl Enjoy 20 lanes of tenpin bowling, an American style diner, a relaxing bar, and a thrilling amusements area. www.hollywoodbowl.co.uk 35-minute drive, SO50 5SF Mr Mulligan’s Bournemouth Three spectacular Hollywood-themed golf courses, spread across two levels, featuring two bars and a restaurant (for when you need a break along the way). Each course will have you tackle fun obstacles in a movielike setting. You’ll have to get creative if you want to pocket that hole-in-one! 35-minute drive, BH2 5AF. Odeon With five screens of multimedia movie magic for the family to enjoy, you can’t go wrong. 30-minute drive, SP1 2AA
Oceanarium Meet amazing creatures from beneath and above the waves at Oceanarium. See over 150 species of fish on your underwater adventure as you journey through the Amazon, Shark Wreck Reef, Asia and Africa. 35-minute drive, BH2 5AA Outburst Salisbury Outburst Salisbury is a huge family fun facility comprising full size bowling alley, multi-level indoor adventure play zone with climbing structure and dedicated toddler zone, plus atmospheric laser tag combat game arena. 25-minute drive, SP1 2JG For the grown ups Don’t want to leave the park? •G rab a blanket, some hot chocolate, snuggle up and pop on a film • I f you’re lucky enough to have one, jump in the hot tub (unless it’s a thunderstorm of course!) •H ead to the indoor swimming pool or soak in the jacuzzi •H it the gym or chill out with a spa treatment at The Retreat •G rab a Starbucks or a bite to eat in Aubrey’s Forest Kitchen •C ocktails and entertainment at The Woodside •C heck out some of our My Active sessions some can be done no matter the weather! • Pretend you’re a kid again and hit the arca The Regal Cinema Step back in time as you enter this beautiful Art Deco building that has been restored to its former glory. This bijou, 30 seat cinema with 1930’s bar shows a variety of films, old and new. A truly unique cinematic experience. 5-minute drive, SP6 1JF
*All driving times are approximate. Please check individual websites for prices and opening times.
Ringwood Brewery Learn how craft bear is brewed whilst on this tour and then round it all off with a complimentary taster at the end. What’s not to like? But please drink responsibly. 15-minute drive, BH24 3AP Check out some of the locals! Explore some of the local pubs and eateries in the area and settle in to see out the rain. Better yet, find one with a roaring fire! Check out your welcome guide or speak to a Holiday Hero for our recommendations. Breamore House Set in its own beautiful parkland amid surrounding farms and fields, the grandeur and magnificence of the house has changed little over the past 400 years. The Elizabethan Manor House and Countryside Museum are open for visitors from April until the end of October. 12-minute drive, SP6 2DF Afternoon Tea Why not find a local spot for an indulgent afternoon tea? Some of our favourites include The Dolls House Quintessential Tea Rooms, (SP6 1AH), Bridges, (SP6 1AX) or The Stables Tea Rooms, (SP6 2QB). Check out your welcome guide or speak to a Holiday Hero for our recommendations.
If all else fails, nothing beats a good splash in a puddle, no matter how old you are!
There's always time to play no matter what your age, getting a little active is all you need! Activities for all! Whether your little ones love getting covered in paint, experimenting with slime, becoming a fairy or a superhero, or searching for creatures in the forest, our jam-packed activity programmes will keep them busy! There’s even a range of activities for big kids too! For more information on what’s on offer check out your activity guide, online or through the Away Resorts app!
Book your activities here...
Activity Takeaway PLAY Takeaway offers you the chance to take some of our most loved activities with you wherever you go, and we’ll be there to help you (virtually!) every step of the way. Each pack consists of everything you need to complete the activity (minus some water!) plus a howto sheet complete with video link that you can watch on any smart device. You can choose from: • Pottery painting • Superhero academy • Tie-dye crafts
For more information visit our website or ask one of our Holiday Heroes 8
*All activities are subject to change and some are weather dependent
Entertainment
At Sandy Balls we have an excellent line up of entertainment, presented by our resident entertainment cast (look out for the purple blazers!) From good old favourites like quizzes to the glitz and glamour of live music and performances. There will be plenty of chances to dance, sing-along and let your hair down!
Away Resorts LIVE
Interactive live streaming of entertainment. The finest musicians and vocalists host live music staged at Away Resorts’ locations broadcast live to screens across our parks.
Family Stage
Beautifully crafted stage shows, children’s entertainment and characters for playful families. Start the evening with stories and nursery rhymes for the little ones followed with Bear in the Woods stage shows, bear bops and stories. Followed by PLAY Live with pirate adventures, animal chaos, magic, dancing, fun and games for playful families.
Outdoor Cinema
Join us at our fabulous cinema experience under the stars. Grab a blanket, popcorn, some hot chocolate and settle down for a good film.
Away Resorts Theatre Company
Founded in 2019, the Away Resorts Theatre Company is made up of a talented group of vocalists, dancers, and musicians, exclusive to Away Resorts. They present touring theatre style shows and entertainment for our holidaymakers to enjoy, featuring world-class costumes, choreography, musical direction, and visual effects.
A real happy Price match holiday is guarantee!^ knowing you’re coming back again next year… Book next year’s holiday before you leave, and you can enjoy all this! Save up to
15%
on all holidays for 2023
No admin charges
should you need to change your holiday dates*
Low
10% deposit
Free
cancellation plan included – full refund on request
Book before you leave or within 14 days of arriving home
Pop into Guest Services or if you’re not ready to decide just yet, call us on 03332 427 002 Offer applies to accommodation only and excludes camping and touring. *Holiday must be changed or cancelled within seven days of arrival date. You can move dates more than once if required but must be in 2023. If the cost of the holiday increases you will be required to pay the difference. Should the holiday cost go down, then we will refund the difference. ^If you find the same holiday cheaper nearer your arrival date, we will refund the difference! You are responsible for checking the price of your future holiday, we are not responsible and automatic refunds do not apply. You must also provide proof that the holiday is cheaper through a screen shot or relevant link to the website page. If a unit is sold out then we are not obliged to price match. Offer expires seven days prior to arrival. Applies to new bookings only and cannot be added retrospectively. We reserve the right to remove this offer at any time.
Make a
splash
Why not enjoy the use of our indoor and outdoor pools? We also have a jacuzzi and sauna so you can kick back and relax. For younger swimmers we have separate toddler and splash pools to keep them safe and help them find their water wings. Swimming sessions Please remember to book your swimming sessions through the Away Resorts app or online. If, for any reason you are unable to attend please cancel to allow other guests to enjoy the pool. Guest passes must be shown to gain access to the pool.
Bike hire
Session times: Indoor pool: One hour Outdoor pool: Two hours General information The paddling pools are closed prior to the main pool for cleaning.
Get out in the fresh air and explore the forest on two wheels.
Booking is required for supervising adults too during pre-booked sessions. Padlocks for lockers are available to hire from reception for a £2 refundable deposit.
Note: Outdoor pool open seasonally.
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Aged 16+ years
Aged 8+ years
4 – 7 years
0 – 3 years
Are treated as a responsible supervisor.
Can swim unsupervised.
Cannot swim unsupervised, there must be one responsible supervisor per two children aged 4 – 7 years.
Cannot swim unsupervised, there must be one responsible supervisor per child under 3 years.
Bike Type
Day Rate*
Mountain Bike
£21
Left your bikes at home? No problem! We’ve got a great range of cycles in all shapes and sizes you can hire from our Cycle Centre, located within The Forest Hub.
Comfort & Leisure Bike
£21
Tandem Bike (limited availability)
£37
With top quality front suspension and special all-terrain tyres, get off the roads and onto the forest tracks with our mountain bikes.
Kids Bike
£12
Trailer (1-4 years) / Tag-A-Long
£12
And if you fancy something a bit fun and different, why not give our tandems a try!
Balance Bikes
£7.50
We’ve also got a great range of bikes to suit kids of all ages as well as tag-alongs, bike trailers and child seats.
Child Seat (1-3 years)
£6
Doggy Trailer (limited availability)
£9
Cozy Coupe
£7.50
Cycle rou tes available for all ages a nd capabilitie s at the Cycl e Centre
Please stay on the bike routes provided. Cycle route maps in the Cycle Centre and also available on Strava. 13
The RETREAT
The
ULTIMATE
GYM
Our state-of-the-art gym is fully air conditioned and features the latest fitness equipment, including cardio machines with built in entertainment systems. We also have a selection of high-energy fitness classes available – helping you to take your fitness to the next level.
Take some time for yourself Let your stresses melt away at The Retreat, our beauty treatment suite. Choose from a wide range of wonderful sensations including aromatherapy massages, hot-stone massage, luxurious facials, manicures and make up packages.
If you’d like any more info, pop into the Leisure Centre or call 01425 651 216 and one of our Holiday Heroes will be happy to help!
For a full list of treatments, pick up a brochure from The Retreat or visit our website.
A health questionnaire will need to be completed before use. No access for under 16's. Junior fitness sessions available at set times. Please ask for more details.
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To book, pop in or call 01425 651 222
To view treatments and prices visit our website
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Refer a friend... and get £50 off! If you have booked directly with Away Resorts within the last 12 months, you can refer a friend and give them £50 off our Exclusive accommodation when they make their first booking with Away Resorts. And to say thanks we’ll also give you £50 off our Exclusive accommodation for each friend who books for the first time.
To find out more, please visit awayresorts.co.uk/refer-a-friend
love
Fall in with the forest...
Terms and conditions apply. Referrals are for new customers only. You must have booked within the last 12 months to be eligible for this offer. Can not be used in conjunction with any other offer.
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Joey! Born 19th August 2017, Joey is half Chilean and has a cream coat with brown spots! He really is our little baby!
Siri is Diego’s younger brother and was born in 2015. Named after the Harry Potter character, Sirius Black, because of his dark fur, his name had to be shortened when his coat changed to dark brown!
One of our greediest alpacas, Inca loves his food! Born 8th August 2014, Inca is the alpha male of the herd. Even though Inca is all white he loves to be muddy
Jude
Archie
We love seeing you enjoying yourselves at Sandy Balls so please share and tag us on Instagram using @AwayResortHolidays. Don’t forget to use #EscapeWithAway #StaycationNation in your hashtags!*
Diego was born in 2014 and joined the Away Resorts family in February 2020 along with his brother Siri. After eight months with us we learnt that Diego is partially blind and can only see a third of the world.
Pip was born on 3rd May 2020 and is our mini Sandy! He is such a curious little chap who gives the most adorable little smiles and cuddles too.
Jude, born on 13th May 2020 is our cheeky chappy and a little hippy! Named after the Beatles song, Jude loves to skip around and he loves the camera getting super close so you often get photos of his nose!
Chino
Born 11 July 2014, Archie is the oldest in our herd. His handsome charm impresses all the ladies! Archie loves to be hosed down in the heat but hates the snowy weather!
Diego
Pickle
out for walks!
#EscapeWithAway Follow us on Facebook to keep up to date with the latest news, events and offers at Sandy Balls - @SandyBallsAwayResorts
Pip
Joey
Alfie was born the 14th June 2017! Like his best friend Joey, Alfie is also half Chilean as his mum was born in Chile, South America! Alfie is our softest alpaca and is super fluffy to touch.
Pickle! Born 8 August 2014, he enjoys relaxing in the sunshine and teasing the staff by giving them a good run around before he needs to come
Siri
Alfie
Named after our glorious Sandy Balls, Sandy is certainly the park’s golden boy! Born 24 July 2014, Sandy loves going out for walks and scratching behind his ears.
Inca
Sandy
Our biggest loves
Chino was born on the 4th June 2020 and is such a gentle, friendly alpaca. He is named after the entertainment team’s trousers as he is the same colour although we also like to call him ‘Alpaca-Chino!’ after the one and only Al Pacino.
Why not book an alpaca walk or a relaxing alpaca yoga session? Visit the app for more details!
@AwayResortsHolidays
@AwayResortsHolidays
@AwayResortsUK
*By using our social handle or hashtag you are giving us permission to use your imagery for any marketing purposes in the future
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Forgotten an important ingredient or just need some milk for your morning cuppa? Our well-stocked shop has everything you need plus so much more!
• Quality local produce; including ales, spirits, confectionary, chutneys and so much more! • Deli counter; serving local cheese and meat • Sustainable and eco-friendly products • Toys and gifts • Coffee shop with locally made cakes and treats
Extremely Satisfying
Newly refurbishe d for 2022
BEER | G IN | VEGAN | BURG ERS | BUBBLES Aubrey’s Forest Kitchen With a fresh look inspired by the natural surroundings of the park, Aubrey’s is perfect for a relaxed meal throughout the day or even just an afternoon treat of Starbucks coffee and cake. Expect delicious Italian gourmet pizzas and pasta to mouth-watering mains and delicious deserts. Enjoy our freshly cooked dishes from artisan flatbreads, to chargrilled steaks and pasta. There is a specially selected children’s menu plus vegetarian, vegan and gluten free options.
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The Woodside Inn The Woodside Inn boasts a great choice of traditional pub grub with a gourmet twist. Or why not just pop in for a cold glass of white wine or a pint of local ale and enjoy our veranda whilst soaking up the sun?
Breakfast
availa l e from 9b am
Fancy a takeaway? Both Aubrey’s and The Woodside Inn offer a range of takeaway options from the main menu. Simply pop in to place your order and our teams will have you on your way with food in hand in no time at all.
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Our must sees!*
Explore the local area Please don’t feed the ponies or donkeys, there is plenty of natural food! Be careful! They may look friendly but they can bite and kick, especially ponies with foals.
#1 Peppa Pig World at Paultons Park Over 60 wonderful rides and attractions. The home of Peppa Pig, Paulton’s now also features a dinosaur theme land called the Lost Kingdom, so you will find something new even if you have visited before. 25-minute drive, SO51 6AL
#2 Beaulieu A great family day out for everyone- the famous National Motor Museum and TopGear World, a beautiful Victorian-style country house and a Monorail. 40-minute drive, SO42 7ZN #3 Hurst Castle Discover this artillery fortress built by Henry VIII, offering one of the best views in England. Plenty of open space for children to explore and a short ferry ride to get there, makes it an adventurous day out for the family. 50-minute drive, SO41 0TP 2 for 1 offer available by showing your Guest Pass on purchase of tickets.
During the autumn months you may just see some little pigs roaming around! Up to 600 are released into the forest to eat the fallen acorns, beechmast, chestnuts and other nuts to stop the ponies and cattle eating them and making them sick. This is called pannage.
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Ringwood is a historic market town and just a 15 minute drive from the park. Shop, visit the Brewery, the Water Park or grab a bite to eat. The local village of Fordingbridge plays host to a range of independent shops and eateries. well worth a mooch.
Discounted advance tickets available by booking online. No discount code required.
#6 Adventure Wonderland A local family theme park for young children with indoor and outdoor attractions. 30-minute drive, BH23 6BA #7 Longdown Activity Farm Get close to furry friends at this fantastic family farm. Bottle feed kid goats, cuddle with a baby rabbit or explore their farmyard buildings! 35-minute drive, SO40 7EH #8 Bucklers Hard Situated on the beautiful Beaulieu River, the 18th century ship building village features a maritime museum, river cruises along with living history characters. 45-minute drive, SO42 7XB. Pre book online for discounted tickets
#9 Insight Activities Nestled in a private section of rustic woodland you will find Insight Activities’ shooting and axe throwing ranges, where anyone can learn the fine arts of archery, crossbows and axe throwing or even engage in some woodland archery tag combat games. 10-minute drive, SP6 3DA
Did you know?! On your drive through to us, look out for the gorgeous wild ponies. Owned by the New Forest Commoners, the ponies are free to explore and wander and they also help to keep the area beautifully landscaped, neat and tidy!
#5 Marwell Zoo Offers an incredible range of exotic and endangered species, where you can get up close and personal to the wonders of the natural world. 40-minute drive, SO21 1JH
10% discount - quote SB10 online or call to book
#4 Bournemouth Oceanarium You can discover all there is to know about the creatures of the underwater world in this award-winning aquarium. 30-minute drive, BH2 5AA
Why not purchase a Go New Forest card with over 350 money saving offers? Get your card from local retailers or online. Visit card.gonewforest.com for more information.
#10 Wessex Raceway Indoor Karting A huge weather proof track. Combine your karting with Laser Maze or Virtual Warfare Combat Games and save! 25-minute drive, SP5 5RL Call to book, 10% discount when you mention that you are staying at Sandy Balls
#11 New Forest Water Park The New Forest’s favourite venue to learn and enjoy a host of WaterSports – including WakeBoarding, Kayaking and Stand-up Paddle Boarding and a 4,000sq ft Aqua Park. 7-minute drive, SP6 2EY. 23
Local Info Takeaways
Restaurants
The Fighting Cocks Pub 01425 652 462 1-minute drive or 15-minute walk SP6 2LL Three Lions Inn 01425 652 489 4-minute drive or 25-minute walk, SP6 2HF Bat & Ball Inn 01725 512 252 8-minute drive, SP6 2EA Foresters Arms 01425 652 294 6-minute drive or 35-minute walk, SP6 2JA
Our pic
The Royal Oak 01425 652 244 10-minute drive or a 40-minute walk, SP6 2PB
k!
Philpott’s Fish & Chips 01425 652 855 SP6 1AS
Healthcare
Fordingbridge Doctors Surgery 01425 653 430 5-minute drive, SP6 1RS
Raj of India 01425 652 056 SP6 1JG
Salisbury District Hospital 01722 336 262
New Wongs Garden 01425 653 402 SP6 1AF
Fordingbridge Pharmacy 01425 654 539 6 minute drive, SP6 1AX
Supermarkets
Lloyds Pharmacy 01425 652 300 3-minute drive, SP6 1AB
Co-op 6-minute drive from the park, SP6 1AX Waitrose 13-minute drive from the park, BH24 1AT Sainsbury's 13-minute drive, BH24 1EY
The Rose and Thistle 01725 518 236 13-minute drive, SP6 3NL
Morrisons 20-minute drive, BH31 6US
The George at Fordingbridge 01425 652 040 5-minute drive or 30 minute walk, SP6 1AH
Ringwood, High Street Wednesday, 8am-3pm. 15-minute drive, BH24 1AW
Markets
Hythe, High Street Tuesday 9am-4pm 30-minute drive, SO45 6AG
Taxis
Express Cars 01425 650 000 Hinton Cars 01425 276 888 Triple 4 Taxis 01722 444 444
Please DON’T feed the New Forest animals The New Forest is well-known for its roaming ponies, donkeys, cattle, pigs and sheep which are owned and cared for by people called commoners. For their safety and your own please don’t feed or pet them. There is plenty of natural food and it’s best that they don’t come to rely on people’s attention. They may look friendly, but they are unpredictable and can bite and kick, especially mares with foals. The feeding of ponies can cause serious issues in the New Forest. Some ponies and donkeys develop an unhealthy craving for human food and become aggressive with people who, quite rightly, try to keep their picnics to themselves. The animals also tend to gather near roads, looking for people with food, and this makes them more vulnerable to traffic accidents. Human food also gives the ponies colic (bad stomach ache) which is very painful. #KeepYourDistance
Parking To avoid damage and obstruction, please park only in designated car parks, not on a verge or in gateways. Lock your car, taking any valuables with you and leave Forestry Commission car parks by dusk. Dogs To minimise disturbance to wildlife, livestock and other people, please keep your dogs under close control; if necessary, use a lead. Pick up after your dog, especially around car parks, on paths and where people play or picnic, and take bagged waste home if there are no bins. Litter Your food and litter could harm the ponies and donkeys. Please take your litter home if bins are full.
Driving The ponies and other animals have no road sense and frequently stand or walk on the unfenced roads, so give them a wide berth and be especially careful when driving at night.
For more information visit www.newforestnpa.gov.uk/keepyourdistance
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Reduce, reuse, recycle. Please help us in our mission to protect the environment for future generations by following our refuse rules below: The New Forest –When enjoying yourself in The New Forest, please remember to remove all rubbish. Please dispose of any rubbish in the bins provided on park.
Mixed recycling Please use the clear bag provided for your mixed recyclable items listed below: Clean cardboard and paper Clean plastic food packaging Clean plastic drinks bottles Clean metal tins and cans It’s really important to make sure that the materials you’re recycling are clean and free of food so that they don’t contaminate other recyclables, so please give everything a quick clean (plastic and metal especially).
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DOGGY doo’s & don’ts Our doggos are part of the family at Away Resorts, so a holiday just wouldn’t be the same without them!
Lights – We would also appreciate your consideration by turning off all lights each time you leave the room.
General waste Please use the black bag provided for all your general waste items listed below: General refuse including: pet waste, polystyrene and nappies Food
When bringing your dog(s) to this park there are three golden rules...
Rule #1
Keep your dog(s) tethered at all times We know it’s hard to believe, but not everybody likes dogs so we must respect that.
Rule #2
Light bulbs Contaminated packaging
Glass Please dispose of any glass items loose in the designated bins situated on park. For more info on what we're doing as a company to be more sustainable please visit our website..
If your dog poops then pick it up Poop bags are available from The Village Store so no need to worry if you run out!
Rule #3
Please do not leave your pets unattended in your accommodation for any reason.
Why not take a visit to the dog exercise area, but please remember to keep them on a lead!
Thanks! 27
Essential
hot tub info DO’S Shower before and after use – this will remove oils, creams, lotions, make up, tans etc, which will seriously affect the water quality if not removed. Use the toilet before entering – not leaving the hot tub to use the toilet will seriously affect water quality. Respect your neighbours – no loud music, shouting or screaming outside. Due to the noise of the bubbles, you may not realise how loud you are. 11pm curfew must be adhered to.
DON’TS D on’t add anything – bubble bath, shampoo, gels, soaps, oils, salts etc, can seriously affect the water quality and filter system and will result in a cleaning charge of up to £100. Don’t rest any glasses on or near the hot tub – broken glass is almost invisible under water. Any broken glass found in the vicinity will result in the hot tub being drained to check for glass. Use plastic glasses instead. Do not use while using or after using any drug that may cause drowsiness, sleepiness or raise/lower your blood pressure. on’t use any electrical equipment in D the vicinity.
Only children over the age of 14. Supervise children in the area at ALL times.
Don’t use in a thunderstorm
Limit your dips to a maximum of 15 minutes at a time – extended use can cause dizziness.
Don’t place candles on the hot tub – candle wax can damage the filter system.
Consult your GP before using if you are pregnant, suffering from any form of heart disease, circulation problems or any serious illness. If you feel unwell or experience breathing difficulties, discontinue use of the hot tub and seek medical advice. Take care when entering or exiting and use the bath mat provided – decking can become slippery when wet.
Don’t sit, stand or lie on the lid – they are not very strong. A replacement will be charged to you. on’t immerse your head or swallow D the water – this can increase the risk of infection. Don’t allow children under 14 years or those unable to keep their head above the water level when sitting, in the tub. o not use after a heavy meal or while D under the influence of alcohol.
Replace the lid after use - this will keep the heat in and be ready for you when you fancy another dip.
Don’t exceed the maximum number of people than it is designed for.
Contact the park staff if you have any concerns or problems.
No animals are allowed in the hot tub.
Please take note of these rules, should any of them not be adhered to, it could result in your hot tub being taken out of action! Keep an eye out for the floating yellow duck. When in place, your tub is ready to enjoy! Should you have any issues with your hot tub or if it is contaminated, please contact Guest Services.
Keeping safe Keep to the speed limit! - The maximum speed limit around the park is 5mph although we advise you go slower than this. Remember excited children don’t always pay attention so for everyone’s sake drive slowly. Park roads are public roads - All roads on the park are subject to the Road Traffic Act. Don’t fall into the trap of thinking they are private as they are not. All rules that apply on normal roads apply on our roads, including drink driving and seat belts. Car parking - Take care when parking, do not block up any access routes that may be used by emergency vehicles. Never use vacant holiday home pitches for parking as this can be dangerous. All vehicles are parked at the owners risk. No smoking - Smoking is prohibited in all accommodation and public areas. Fire action - When you arrive at your accommodation, note the nearest Fire Point. In the event of a fire... • Evacuate your accommodation and alert neighbours • If possible turn off gas and electric supplies • Raise alarm by contacting Guest Services or call 999 immediately • Do not re-enter accommodation to retrieve belongings • Tackle a small fire with extinguishers or hoses, if safe Gas leak - Report any gas leak by calling 07801 925 807 (24 hours). Don’t hope others will. • Do not smoke or use a naked flame • Do not operate electric switches or use mobiles • Turn off the gas supply and open doors and windows to disperse the gas as you leave the accommodation
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BBQ safety - BBQs must not be used for open fires. In hot weather, ensure the BBQ is contained as it should be with no hot ashes flying onto the dry ground. First aid - Should you require first aid please contact a member of staff. First Aiders are located in each department. Play safely – Always ensure your children know how to get back to your accommodation. Be sure to know exactly where they are and tell them where you will be. If you have lost your child(ren) please go to Guest Services or contact the out of hours team to help you.
Enjoying your stay with us? Why not check out one of our other parks?
Entertainment for children – Organised activities for children are provided as entertainment only. Please note that we do not offer childcare facilities and your children remain your responsibility at all times. Children under 8 years of age must be accompanied by an adult at all times. Children should wear clothes that are appropriate for the activity they are attending and remember that they should be given a drink and sun block in hot weather. Please ask your children to be well behaved at all times.
Cleethorpes Pearl Golden Sands
Take care – Our park is in a rural setting, please take care when on foot. Please remember that New Forest ponies are wild animals and should not be touched or fed.
Tattershall Lakes Boston West
Barmouth Bay
The River Avon – We strongly advise guests not to paddle or swim in the River Avon. Please note – Outdoor activities are weather dependent, but don’t worry, we still have plenty of great indoor activities that run whatever the weather! Unfortunately we are unable to provide childcare facilities and children remain the responsibility of their parents or guardian at all times. Activities and times may be subject to change without prior notice. All information printed in this booklet is as up-to-date as we can make it at time of going to print, however is subject to change from time to time. We apologise in advance for any problems this could cause.
Mersea Island
Sandy Balls Mill Rythe Swanage Bay View East Fleet Farm St Ives Bay
For more information and to book visit awayresorts.co.uk
Whitecliff Bay
Check out the latest holiday homes available here
Fancy owning your very own holiday home? Have you dreamed of escaping away on holiday every weekend? Good news! At Sandy Balls, you can do just that! Did you know? You can even try before you buy! We offer a full holiday refund against the cost of your holiday home should you choose to buy when on holiday with us.**
For more information pop in to the Holiday Home Sales office or text 'SAN' to 84840
Benefits of ownership:
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Holiday when you want!
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antastic finance packages F available*
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Open all year round Arrive and depart when you want Everything ready when you arrive REE use of park facilities, F including the gym.
ffset the running costs by letting O out your holiday home with our hassle free sublet scheme. art exchange your tourer or P motorhome Owner exclusive discounts iscounted holidays at other Away D Resorts parks
*Finance subject to status, written details available on request. Away Resorts Ltd is a licensed credit broker authorised by the Financial Conduct Authority. For more information please ask. **Terms and conditions apply, holiday up to the value of £1000 added to your owners account as credit.