Issue no 1
June 2017
Sandy Balls holiday village presents
Park life genuine desire to shake up the industry and see that vision become a reality.
Carl Castledine
CEO of Away Resorts Introduction of Away Resorts It’s been a big year for the team at Sandy Balls with our acquisition by pioneering UK holiday park operator, Away Resorts. Away Resorts has experience growth on an impressive scale since it launched back in 2008 when CEO Carl Castledine teamed up with holiday park aficionados Neil Ryder and Greg Lashley, who like Carl, had spent many years working at holiday park operators, including Park Resorts, Haven and Bourne Leisure. They shared a dream to create the holiday park of the future, and a
The first park they acquired was Whitecliff Bay Holiday Park on the Isle of Wight, and fast forward nine years, and Away Resorts is now the proud owner of six parks, including: the lakeside retreat of Tattershall Lakes Country Park in Lincolnshire; the entertainment-focused Mill Rythe Holiday Village on Hayling Island; the mountain escape of Barmouth Bay Holiday Park on the edge of Snowdonia National Park; and the Essex coastal hideaway of Mersea Island Holiday Park in the Blackwater Estuary on the coast of Essex; with the fantastic Sandy Balls joining the Away Resorts gang this year – and we are truly proud to be part of this dynamic, forwardthinking holiday village company.
Contact details Please could you pop into Guest Services when you are next on park to check your contact details with us. It might be that you have moved address, changed your telephone number or e-mail address and we need to know. Sometimes we need to get messages or updates out to you quickly either by a text message or e-mail so it is important we have the right details so you don’t miss out on relevant park information.
What’s happening at Sandy Balls
Summer Fun
1.5% Credit-card charges
Away Resorts is bringing its very own unique form of family entertainment to Sandy Balls this summer.
We have recently introduced a charge for payments made by credit card. The 1.5% transaction fee applied to credit-card payments covers all costs associated with processing the transaction of which the bank charge is just one element.
Maintenance team During the daytime, there will be the opportunity to take part in a number of scheduled walks, tournaments, quizzes and social dancing, while in the evening, the focus for family entertainment will be at the Woodside Inn. This will including quizzes, bar tournaments and the opportunity to meet our very own character Lucy and Scratch, who will be keeping the children entertained with their stories and adventures. Meanwhile, our activity programmes offer children and parents the chance to enjoy a wide range of activities together including zorb games, hama beads, forest caching, owl and reptile encounters, junior fencing and weird science to name but a few. More information can be found at www.sandyballs.co.uk/activities. We advise that you pre-book activities, and please be aware that the programme may vary throughout the year.
No job too small.....sounds like an advert, however it’s true! If you would like us to quote on any maintenance issues or one of those “I’ll do that job later” scenarios, we’ll be only too pleased to help. Pop into Guest Services to find out more.
Keep in touch with Away Resorts’ latest news with our NEW online experience ‘Goodtimes’
www.goodtimes.awayresorts.co.uk