Get the ‘Know- How’ on service. In February, Banner launched their ‘Know-How’ seminars for customers, focusing the first session on the new government guidelines on uniform policies and how retailers should respond to tenders. The session was designed as a quick and easy way to get up to speed on the key issues. It included short presentations followed by questions and answers. Mangers from Banner talked through various aspects of schoolwear tendering, detailing everything retailers need to be aware of and understand when completing a formal response.
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We want to help give our customers confidence in what might at first seem a daunting process. By showcasing their service and products, retailers can approach tenders in a way that impresses their schools with what they offer. Howard Wilder, Banner Sales Director
The feedback from those who attended was positive and we are taking on board suggestions to make future sessions more interactive – and more frequent too.