BBB Community Guide, Spring 2017

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Table of Contents

PHOTOS FROM TOP CLOCKWISE: MONKEY BUSINESS IMAGES; ALEKSEY KARPENKO; KAMENETSKIY KONSTANTIN; COURTESY JANE GLOTZER; WAVEBREAKMEDIA; ANGELLODECO

12

26

18

22 30 16

10 Letter from Kim States, CEO

26 Digital Spring Cleaning

12 BBB Scam Tracker

30 Used But Not Used Up

16 BBB Buzz 18 Wild For Wild Ones

34 Marketplace

22 Weight Loss & Fitness Goals

36 New Accredited Business

24 Renting Scams to Avoid

40 Advertiser Index www.Denver.BBB.org

Publisher: Thomas W. Brock Art Director: Peggy Doyle Advertising Sales: Sandi Ausman, Marc Deutsch, Nicole Karsted, Linda Wigod, Jason Zvitt BBB of Denver/Boulder Publication Editor: BBB Staff BBB of Denver/Boulder Publication Support: BBB Staff COVER PHOTO: STEVEMART PLEASE NOTE: BBB Accreditation can be discontinued or revoked at any time. Always check with your BBB first to verify if an organization’s BBB Accreditation is current by visiting denver.bbb.org or by calling 303-758-2100.

Copyright © 2017 by Brock Media. All rights reserved. Reproduction of any material in this magazine or on the BBB Community Guide website, including publisher-produced advertising, is strictly prohibited without publisher’s permission. The BBB Community Guide is published by Brock Media, 603 S. Broadway, Suite A, Boulder, CO 80305. Phone: 303-443-0600. Fax: 303-443-6627. Email: info@brockpub.com.

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o the color variation of computer monitors and printers, the color shown in these proofs may vary from the final printing. No guarantee of color matching is implied with these proofs. ag Denver is not responsible for any corrections not clearly communicated to TheHomeMag Denver. Advertiser agrees that TheHomeMag Denver’s liability shall not exceed the total shing the individual ad in question. Client is responsible for approving all information contained in the ad.

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BBB Community Guide

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r from e t t e A L ur BBB ent, Yo Presid and tes CEO Kim Sta

Resolutions for smart consumers As we embark on a new year, it’s in our nature to resolve to be better. Eating healthier, spending more time with our families, taking time for ourselves, self-improvement or using that gym membership…the list goes on. Being a smarter consumer is one resolution that BBB encourages you to add to your list.

Last year, BBB received more than 30,000 scam reports filed by consumers on bbb.org/scamtracker, a free interactive online tool launched last year by the BBB Institute for Marketplace Trust. Not all of those consumers lost money, as many recognized the scam before being victimized but reported it anyway to help warn others.

While these numbers are impressive, and there’s no way to know how many consumers avoided these scams thanks to the diligence of the consumers who reported, this work is never done.

The top three scams on the 2016 list – tax scams, debt-collection scams, and sweepstakes/prizes/gifts scams— sadly, these were the same as in 2015. New to the top ten are online-purchase scams (#4) and phishing scams (#10). Online-purchase scams were common in 2015 as well, but this scam type was not added as a BBB Scam Tracker category until 2016. Employment scams (#5) are also new to the top ten, but only because work-fromhome scams, previously a separate category, were included. Another change was the drop of tech-support scams from #4 last year to #7 this year.

10

BBB Community Guide

SCAM REPORTS

PERCENTAGE

LAST YEAR

Tax Scams (IRS and CRA)

7,530

25.0

24.0

Debt Collections

2,456

8.2

8.3

Sweepstakes/Prizes/Gifts 2,102

7.0

8.0

Online Purchase

1,891

6.3

---

Employment

1,773 5.9 ---

Government Grant

1,453

4.8

5.7

Tech Support

1,382

4.6

6.0

Advance Fee Loan

965

3.2

3.8

Fake Check/Money Order

872

2.9

2.4

Phishing

776 2.6 ---

ILLUSTRATION: BYEMO

SCAM TYPE

I SURE DO!

Want to know 10 ways to avoid scams?

There are thousands of new scams every year, and 2017 will be no different. We know you can’t keep up with all of them, but if you resolve to remember these TEN THINGS, you can avoid most scams and help protect yourself and your family.

1

Never send money to someone you have never met face-to-face. Seriously, just don’t

2

Don’t click on links or open attachments in unsolicited email. Links can download mal-

ever do it. And really, really don’t do it if they ask you to use wire transfer, a prepaid debit card or a gift card (those cannot be traced and are as good as cash).

ware onto your computer and/or steal your identity. Be cautious even with email that looks familiar; it could be fake.

3

Don’t believe everything you see. Scam-

4

Don’t buy online unless the transaction is secure. Make sure the website has “https” in the

mers are great at mimicking official seals, fonts and other details. Just because a website or email looks official does not mean that it is. Even Caller ID can be faked.

URL (the extra s is for “secure”) and a small lock icon on the address bar. Even then, the site could be shady. Check out the company first at bbb.org. Read reviews about the quality of the merchandise, and make sure you are not buying cheap and/or counterfeit goods.

5

Be extremely cautious when dealing with anyone you’ve only met online.

Scammers use dating websites, Craigslist, social media and many other sites to reach potential targets. They can quickly feel like a friend or even a romantic partner, but that is part of the con to get you to trust them.

PHOTOS BY RAWPIXEL.COM

6

Never share personally identifiable information with someone who has contacted you unsolicited, whether it’s over the

7

Don’t be pressured to act immediately.

8

Use secure, traceable transactions when making payments for goods, services, taxes and debts. Do not pay by wire transfer, pre-

Scammers typically try to make you think something is scarce or a limited-time offer. They want to push you into action before you have time to think or to discuss it with a family member, friend or financial advisor. High-pressure sales tactics are also used by some legitimate businesses, but it’s never a good idea to make an important decision quickly.

paid money card, gift card or other nontraditional payment method. Say no to cash-only deals, high-pressure sales tactics, high upfront payments, overpayments, and handshake deals without a contract.

9

Whenever possible, work with local businesses that have proper identification, licensing and

10

Be cautious about what you share on social media and consider only connecting with people you already know.

insurance, especially contractors who will be coming into your home or anyone dealing with your money or sensitive information. Check them out at bbb.org to see what other consumers have experienced.

Be sure to use privacy settings on all social media and online accounts. Imposters often get information about their targets from their online interactions, and can make themselves sound like a friend or family member because they know so much about you. ★

phone, by email, on social media, even at your front door. This includes banking and credit card information, your birthdate, and Social Security/social insurance numbers.

BBBGuide.com

11

TRUST THE BBB

BBB Scam Tracker Helps Fight Fraud and Scams scams are happening in their area, or track a particular type of scam, or even see how much money has been lost. Users can also report scams that they hear about, whether or not they have fallen victim.

BBB processes nearly a million complaints a year against legitimate businesses, but perpetrators of scams are not interested in resolving matters—even if they could be located. The data collection process for BBB Scam Tracker was designed to generate information that can be useful to law enforcement.

Scam reports are being sent to the National Cyber-Forensics and Training Alliance (NCFTA) for analysis and collaboration with law enforcement to help stop the most flagrant scammers through prosecution and other legal means. BBBs also routinely share information on scams with federal, state and provincial agencies, and local law enforcement, and will make the data available to agencies in other countries to help shut down scammers based overseas.

nationally in 2015, in order to provide consumers across North America with a place to report scams and fraud, and to warn others of malicious or suspicious activities. All 112 BBBs operating in Canada and the United States are now collecting information from consumers and processing data, which is shared with law enforcement agencies for use in identifying and prosecuting scammers.

“BBB helps consumers connect with businesses they trust, and warns them about dishonest practices,” said Mary E. Power, president and CEO of the Council of Better Business Bureaus (CBBB). “BBB has always been able to track specific information about businesses as part of the complaint process, and that procedure continues to evolve and grow, with nearly five million BBB Business Reviews. Scammers are different— they hone their techniques as they leave a trail of victims. As a crowdsourced tool with a human touch, BBB Scam Tracker exposes their fraudulent activity in real time.”

The free interactive online tool—found at bbb.org/scamtracker—offers a heat map showing where scams are being reported. Users can search using a variety of filters to see what

12

BBB Community Guide

BBB Scam Tracker began in 2014 as an innovative test among nine local BBBs. A grant from Target Corporation enabled CBBB to expand the service to all BBBs in Canada and the U.S. BBB Mexico is expected to join in the future.

To find scams by area or keyword, or to report a scam, go to www.bbb.org/scamtracker/us. ★

MAP COURTESY BBB; PHOTO BY MONKEY BUSINESS IMAGES

BBB launched Scam Tracker

In addition, BBB Scam Tracker reports will also prompt BBB tips and alerts, or serve as the basis for investigations, news releases, warnings, and trends analysis. BBB Scam Tracker is of great interest to the media, and the intake form asks consumers if they are willing to speak to a reporter about their experience.

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15

BBB BUZZ

Tax Scams

DROP Dramatically The Better Business Bureau serving Denver/Boulder has seen a significant decrease in IRS tax scams, due to the raid of a call center in India as reported by the Council of Better Business Bureaus. To learn more about this raid please visit www.bbb.org/ taxscamdrop.

According to news reports, there were 770 employees working at the Mumbai call center when the midnight raid was conducted; 70 were charged with fraud and other crimes as a result of the raid.

BBB Alerts Led to Government Actions BBB Issued Alerts That Led to Government Actions Against Two Local Owners

This scam has been affecting local businesses that operate in the tax industry. BBB urges the community to check with BBB for accredited businesses at www.bbb.org. For additional tips on spotting and avoiding tax collection scams, visit bbb.org/taxscam/.

• Fraudulent Tax Filing. BBB recommends filing early to avoid someone filing under your Social Security number before you do.

• IRS Phone Scams. BBB urges consumers to avoid giving out personally identifying information via phone or email, as valid IRS communications are delivered via U.S. Mail.

• Email Phishing Scams. BBB recommend not clicking on links in these fraudulent emails, and forwarding any fake communications to phishing@irs.gov.

DENVER - On Oct. 11, 2016, the 18th Judicial District Grand Jury indicted Mario Vasquez and Aaron Spontaneo.

The indictment consists of one count of racketeering under the Colorado Organized Crime Control Act, COCCA. The indictment also includes an additional 21 counts of theft.

The counts of theft range anywhere from $2,000 up to $29,227. All counts of theft add up to $142,971.

Warrants have been issued for Spontaneo and Vasquez.

Spontaneo was arrested in Arizona after the warrant was issued. The location of Vasquez remains unknown..

The actions come following the BBB serving Denver/ Boulder’s initial alerts on a pattern of complaints in March 2015 led to this investigation. BBB serving Denver/Boulder had been receiving complaints concerning several businesses with the same owners and principals, Aaron Lee Jackson (aka. Aaron Spontaneo) and Mario Alberto Vasquez.

For more information, visit http://go.bbb.org/2kmQF8A ★

16

BBB Community Guide

TOP PHOTO BY BIKERIDERLONDON; BOTTOM PHOTO BY ANGELLODECO

While this drop is great news, scams can and do still happen. The majority of the tax scams we see fall under three categories. Here are the three things to watch for:

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WILD FOR

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BY PANAYOTI KELAIDIS

I

know a handful of “purists”—native-plant enthusiasts who insist the only plants you should grow in a garden are ones that nature might have planted there originally (i.e., native plants).

Although I don’t subscribe to the fundamentalist extreme of native-ONLY gardening, I do believe native plants are terribly underutilized in our gardens. And I do believe we should use them on a larger scale for parking strips, most industrial garden plantings, roughs in golf courses and many parts of large parks, which would be much more attractive and far more durable if they were planted with something approximating the original wild plants that would have grown there naturally.

Let’s not declare a war on exotic flowers (I don’t think it’s nice to tell people how to conduct themselves in their garden beds), but I suspect most of us have a part of our garden that would be better off if it “went native.” I live on a half-acre lot, and if it was planted with vegetable gardens and Englishstyle borders it would cost me hundreds of dollars a month to irrigate in summer.

Wisely, we designed half our garden to be un-watered, or nearly so. (I give in during the worst droughts, and often give the natives a drink or two a year—usually just before the skies open up and drop buckets of rain.) A few visitors like my native garden even more than the watered parts 18

BBB Community Guide

of the yard. They are the sophisticates. I have to admit that most garden visitors tend to tiptoe past my natives, and heave a conspicuous sigh of relief when they hit the bluegrass and English-style portions. But they relent at certain times of the year when the natives reign supreme with gorgeous blooms and wonderful forms.

Before you leap enthusiastically into growing natives, a few provisos are in order: Most traditional garden plants have been rigorously selected over decades, even centuries, for their look and performance. Clones are by definition uniform and predictable. Most native plants are grown from wild-collected seed and often produce a range of habits in the garden, which can concern a tidy gardener used to uniform cultivars.

Nature, however, abhors uniformity, so if you choose to grow natives you may have to tolerate a somewhat more “natural” (read: scruffy) look. Or else seek out and grow only cultivars among the natives (and there are many) that will give you a more showy and predictable performance.

The second secret that native-plant gardeners never tell you is that native plants are not always easy to grow. Because a plant is native doesn’t mean it should be neglected. Colorado native plants come from all types of habitats—from desert to alpine tundra to everything in between, including bogs, woodlands, ponds and rocks. A native plant that thrives on the mesas near Boulder may grow very differently in the garden. Fortunately, many natives are splendidly adapted to local gardens. Here are my picks for blooms from spring to summer.

PHOTO BY KIRAYONAK YULIYA

The Rockies are full of wild native plants and many are suitable for local gardens.

MARCH

BLOOMERS

Arctostaphylos uvaursi (kinnikinnick)

Townsendia hookeri (Easter daisy) I’ve of-

Pulsatilla patens (pasqueflower) This native plant is quite common in Boulder Open Space and Mountain Parks. Unfortunately, although it’s sometimes found in garden centers, our native is infinitely harder to adapt to garden conditions than its garish European cousin, Pulsatilla vulgaris. So if you want success, swallow your native pride and go with the European variety.

APRIL

ten found this modest daisy around Boulder County, sometimes in great abundance.

The white flowers open on warm days and create a truly Victorian nosegay. This is a plant for a xeriscape, or even better, for an alpine trough or rock garden. The narrow, silvery tuft of leaves is pleasant and evergreen, even when not graced with the glistening white flowers. This is sometimes sold locally as a rock-garden plant.

BLOOMERS

By April, many more wildflowers are starting to kick in.

Phlox multiflora (creeping phlox) For a few weeks

every spring, the Colorado foothills blaze with pink mats of this lovely native ground cover. It’s unfortunately rarely sold in this form, although similar western phlox are available from time to time. One specialist nursery often sells Phlox condensata— creeping phlox’s high-alpine cousin that’s usually pure white. Phlox kelseyi ‘Lemhi Purple’ is a richly purple-flowered cousin from Idaho (not Colorado, but western at least!).

I’ve seen fabulous mats of kinnikinnick in a few local gardens.

Hines Growers, a large national nursery, has begun propagating a clone native to our foothills and plans to bring it to market soon. Most of what’s currently sold in garden centers is the ‘Massachusetts’ clone, which grows but needs more water than the local form.

Aquilegia caerulea (Colorado blue columbine) Colorado’s state flower usually blooms

much later in the mountains, but in my garden it almost always opens its first flowers in late April. I’ve grown wonderful clumps of this plant over the years. It’s not long-lived, however, and the color isn’t reliably blue if you grow other types of columbines. But it’s always worth getting again from reliable sources where the true-blue form is maintained. This plant grows best in partial shade in good, rich, porous soil.

Ceanothus ovatus (buck brush) The ovalleaf buck brush is a very rare but exquisite shrub that only grows in a few counties in Colorado. If you’re lucky, you can see specimens here and there on mesas around Colorado. Although this species has never been sold as far as I know, you can occasionally find Ceanothus americanus or Ceanothus fendleri at local garden centers. They are very similar in habit to our lovely native buck brush.

BBBGuide.com

19

PHOTOS: KINNIKINNICK BY A. LONG; PASQUEFLOWER BY ALEKSEY KARPENKO; EASTER DAISY BY PANAYOTI KELAIDIS; PHLOX BY SHULEVSKYY VOLODYMYR; COLUMBINE BY LJH IMAGES; BUCK BRUSH BY PANAYOTI KELAIDIS

One or two natives occasionally bloom before March, but our natives are pretty savvy, compared to Eurasian bulbs, which often emerge in winter, only to get clobbered by weather. Native plants that do bloom early are tough as nails.

MAY

BLOOMERS

By May there is often an embarrassment of riches in our native gardens.

Here are a few that are unassailable.

Penstemon virens (lavender mist penstemon) The foothills are often painted

lavender for miles in late spring, when this precious penstemon comes into bloom.

The flowers last for weeks, but even the low evergreen mat of lovely oval foliage is worthwhile. It’s quite often sold at local garden centers.

sulphur flower in spring

sulphur flower in late summer

Eriogonum umbellatum (sulphur flower) Few

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BBB Community Guide

Clematis hirsutissima (hairy clematis) This plant

Sedum lanceolatum (spearleaf stonecrop) One or two other stonecrops occur in

the Rockies, but they account for only the tiniest fraction of the genus. This stonecrop grows from the Great Plains and piedmont mesas up to tree line and beyond. I find it doesn’t persist very long in xeriscapes or rock gardens, but it seems to have settled down permanently after I planted it in a large hypertufa trough.

has charming common names, including sugarbowls and granny’s bonnet, that show how much people are charmed by the waxy, nodding flowers that transform into a showy mop-like seed head in summer. It can be a bit slow to establish, and once you have a handsome clump don’t even THINK about moving it! Laporte Avenue Nursery in Fort Collins is the first grower to produce this plant in quantity, and it’s now found at some better garden centers or at large plant sales like the one at Denver Botanic Gardens. You can also mail-order it directly from Laporte (www.­laporteavenuenursery.com). This local nursery has popularized many previously rare native plants like this and deserves support! ★

PHOTOS BY PANAYOTI KELAIDIS

western wildflowers have wider range or greater diversity than this commonest of wild buckwheats, or sulphur flowers. You can find it in the sparse shade of pine forests, on steep road cuts or in meadows alongside cacti and yuccas. In the garden it forms a dense mat of lustrous green leaves that turn a deep maroon in winter.

The cheerful yellow flowers start blooming in May and last through much of June, aging to russet and orange tints over time. This plant doesn’t need irrigation once established, and it should be in every Colorado garden.

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BBB SEASONAL TiPS

BBB Offers Tips for Finding Reliable Assistance With Weight Loss, Fitness Goals Before you invest in diet or fitness plans or products, BBB offers these six tips: Avoid products that claim to help you lose weight without diet or exercise. Doctors, dieticians and other experts agree that losing weight takes work. Pass up any product that promises miraculous results without any effort.

Determine your fitness goals. It’s hard work to lose weight. Find a program you can stick with, and preferably one that you enjoy. Does a weight loss plan require you to buy special foods? Does your local health club or exercise facility offer hours that fit your schedule? Can you cancel if you move or find that the program doesn’t meet your needs?

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BBB Community Guide

Read the entire contract. What’s included in the monthly fee and what will cost you extra? What is the total cost, including enrollment fees and finance charges? Ask the health club about “joining” or enrollment fees, and if or when they increase. Understand your rights to cancel your contract before you sign it.

Check with BBB before you buy. Anyone can check a company’s BBB Business Profile atwww.bbb.org or by calling 303-758-2100. Profiles include customer reviews, complaint history and whether the complaints were resolved.

Report scams to BBB. Visit bbb.org/scamtracker to tell us if you spot a business or offer that sounds like an illegal scheme or fraud. ★

TOP PHOTO BY DMITRY MELNIKOV; BOTTOM PHOTO BY WAVEBREAKMEDIA

I

f this is the year in which you plan to take control of your weight and fitness, Better Business Bureau (BBB) has advice that can help you evaluate fitness products or health clubs, avoid scams and find reliable businesses. BBB receives thousands of complaints each year about weight-loss services, gyms and health products. Common complaints include products that never arrived, results that were not as advertised, products that caused an adverse reaction, or problems canceling a gym membership.

The Federal Trade Commission took action in 2016 against nine firms selling bogus weight-loss products ranging from green coffee to dietary supplements. Consumers lost millions of dollars to these scams.

Kim States, BBB Serving Denver/Boulder’s president and CEO, says, “We applaud consumers who take the initiative to live healthier lifestyles, get in shape or lose weight, and many reputable and trustworthy businesses can assist in that effort.

We aim to help consumers find those trustworthy businesses and products, and avoid fraudulent claims or scams.”

Before starting a weight-loss program, BBB advises consumers to consult a doctor for an assessment of over-all health risks. The doctor may recommend options for losing weight or exercise programs that fit your health status and your ability to stick with a program, which is a good first step, even before seeking a product or gym.

If your doctor prescribes a medication to assist in weight loss, ask about complications or side effects. Tell the doctor about other medications or over-the-counter drugs and dietary supplements you may be taking, and report any changes you experience after taking the medication to the doctor.

Visit the facility before joining. Check on cleanliness, adequacy of space, machines and instructors. Ask if you can try the facility out before you join. If the facility closes, can you transfer your membership to another facility?

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BBB SEASONAL TiPS

Renting?

Make Sure the Place Really Exists Prior to Signing If you are hunting for an apartment on Craigslist, watch out for rental cons. A new report from New York University explores just how common these scams are.

SPOILER ALERT: THEY ARE EVERYWHERE.

AMAZING APT:

?

How the Scam Works: You are looking at Craigslist apartment listings for a new place to live.

You know that scams are common on the site, but just how prevalent are they? Very, according to the NYU researchers. Craigslist fails to identify more than half of rental scam listings, and suspicious posts linger for as long as 20 hours before being taken down.

Researchers reviewed more than 2 million for-rent posts and found 29,000 fake listings in 20 major cities. Of those, there were three key types of scams. In the first, a fake post instructs a would-be tenant to purchase a credit report. The scammer gets a commission from the credit reporting site, even though there is no property for rent.

24

BBB Community Guide

In another scheme, con artists duplicate rental listings from other sites and post on Craigslist at a lower price. Prospective renters pay a deposit via wire transfer.

Another pervasive scam is “realtor service” companies. Targets are asked to pay fees to access listings of pre-foreclosure rentals or rent-to-own properties. In the majority of cases, the companies leading the scams have no connection to the properties listed.

How to Spot a Rental Scam • Don’t wire money or use a prepaid debit card: You should never pay a security deposit or first month’s rent by prepaid debit card or wire transfer. These payments are the same as sending cash – once you send it, you have no way to get it back.

• Watch out for deals that sound too good: Scammers lure in targets by promising low rents, great amenities and oth-

er perks. If the price seems much better than offered elsewhere, it may be a scam.

• See the property in person: Don’t send money to someone you’ve never met for an apartment you haven’t seen. If you can’t visit an apartment or house yourself, ask someone you trust to go and confirm that it is what was advertised.

• Don’t fall for the overseas-landlord story: Scammers often claim to be out of the country and instruct targets to send money overseas.

• Search for the same ad in other cities: Search for the listing online. If you find the same ad listed in other cities, that’s a huge red flag. ★

PHOTO BY KURHAN

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BBB SEASONAL TiPS National Cyber Security Alliance and Better Business Bureau Encourage All Internet Users to

T

he National Cyber Security Alliance (NCSA) and Better Business Bureau (BBB) say now is the perfect time for a “digital spring cleaning.”

“Plan to conduct a digital de-clutter in addition to sprucing up your home this spring,” said Michael Kaiser, NCSA’s executive director. “Take care of that long, overdue digital maintenance and you will be more secure against losing valuable, personal information and being a victim of identity theft while making your online life more manageable. With some smart, simple practices, you will help protect yourself, your family and the extended digital community while enjoying the Internet with greater confidence.”

The bulk of digital cleaning falls into four buckets: keeping a clean machine, staying secure, cleaning up your online reputation, and purging files. Follow NCSA’s tried and true STOP. THINK.CONNECT. tips as well as the other advice listed, and you will be well on your way to a safer, more secure online 26

BBB Community Guide

life. Visit NCSA’s STOP.THINK.CONNECT. site at stopthinkconnect.org/ for a library of additional resources.

“Personally Identifiable Information can be stolen and used for identity theft if not disposed of properly. BBB recommends you safely store what you must keep and carefully destroy the rest,” said Frances Henderson, National Director of Privacy Initiatives with the Council of Better Business Bureaus. “April is known for spring cleaning and tax season — both represent powerful triggers to sort out your documentation — whether it’s on paper or digital.” BBBs across the country are hosting dozens of “Secure Your ID Day” shredding events on or about April 18, 2015, and many are offering shredding of hard drives, disks and memory cards, as well. Go to bbb.org/secure-your-id-day for a calendar of events, a schedule of what documents should be saved and for how long and more information on data privacy and security. ➤CONTINUED ON PAGE 28

COMPUTERS BY MPFPHOTOGRAPHY; WOMAN BY KAMENETSKIY KONSTANTIN

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BBB SEASONAL TiPS ➤CONTINUED FROM PAGE 26

NCSA and BBB offer these tips for your digital spring cleaning: Keep Clean Machines

Make Sure You’re Secure Get two steps ahead: Turn on two-step authentication — also known as two-step verification or multi-factor authentication — on accounts where available. Many of the Internet’s most popular email services, social networks, and financial institutions offer this key security step free of charge, but you must opt in to turn it on. Visit stopthinkconnect.org/2stepsahead to learn more and view a list of the websites that offer two-factor authentication.

Make better passwords: If your passwords are too short or easy to guess, it’s like leaving your car unlocked in a parking lot. Longer passwords and those that combine capital and lowercase letters with numbers and symbols provide better protection.

Unique account, unique password: Having separate passwords — at least for key accounts like email, banking, and social networking — helps to thwart cybercriminals.

Write it down and keep it safe: Everyone can forget a password. Keep a list that’s stored in a safe, secure place away from your computer.

Secure your phone: Use a passcode or a finger swipe to unlock your phone.

Clean Up Your Online Reputation Own your online presence: Review the privacy and security settings on websites you use to be sure that they remain set to your comfort level for sharing. It’s OK to limit with whom you share information.

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BBB Community Guide

Clean up your social media presence: Delete old photos and comments that are embarrassing or no longer represent who you are.

Search for yourself online: Update information that is no longer current.

Update your “online self”: Is your LinkedIn profile current? Are other social media sites up-to-date? Review your personal information and update it where needed.

Digital File Purge and Protection Clean up your email: Save only those emails you really need.

Your inbox is likely stuffed with offers, logistical arrangements, and other outdated materials. Delete what you don’t need and be sure to empty your deleted mail folders. If you must keep old messages, move them to an archive.

Manage subscriptions: Unsubscribe to newsletters, email alerts, and updates you no longer read.

Update your online photo album: Delete or back up old or less flattering photos of yourself, your family, and friends. In addition to not showing your best side, they take up space.

Empty your recycle bin.

Update your online relationships: Review friends on social networks and contacts on phones and PCs and make sure everyone on those lists still belongs.

File upkeep: Delete or archive older files such as numerous drafts of the same document.

Back it up: Copy important data to a secure cloud site or to another drive where it can be safely stored. Password-protect back-up drives and keep them in a different location off the network for maximum security.

Dispose of electronics securely: Wiping data isn’t enough. When you dispose of old electronics, look for facilities that shred hard drives, disks, and memory cards. ★

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Keeping all web-connected devices — including PCs, mobile phones, smartphones, and tablets — free from malware and infections makes the Internet safer for you and more secure for everyone.

Keep all critical software current: Having all software current is one of the best security measures you can take. This includes security software, web browsers, document readers, operating systems, and any other software you use regularly.

Clean up your mobile life: Delete unused apps and keep others current, including the operating system on your mobile device. An added benefit of deleting unused apps is more storage space and longer battery life.

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29

BUT NOT USED UP Upcycled items are eco-friendly and useful, and some are even artful.

I

t takes more than a coat of paint and a few belongings to turn a house into a home. That elusive ingredient—character—often comes with years of memories and decorative finetuning, and it can’t be purchased at a home-goods store.

“That was my initial motivation for getting into recycling and repurposing,” explains Jane Glotzer, a local artisan.

Glotzer’s background in interior design led her to look for ways to make beautiful home-worthy pieces that didn’t cost much or require brand-new materials.

After trying her hand at repainting old furniture, reupholstering and crafting

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BBB Community Guide

new pieces, like eyeglass cases made from fabric samples, she discovered a passion for mosaics.

Mosaics can be designed from discarded china plates, tea cups, pebbles, bottle caps, marbles, buttons, seashells, beads, ceramic, household tiles, scrap glass and other repurposed materials. “Mosaic really lends itself to recycling and being greener, and the range for home and garden pieces is limitless,” Glotzer says.

Her rule of thumb is to seek out free materials. She likes to find things in her own home, at flea markets, and even on the side of the road.

While there’s nothing new about repurposing old and discarded items, Boulderites love upcycled items, says a local

interior designer. “This (upcycling) concept has been alive and well for years,” she says. “It’s been known as ‘antiquing,’ ‘repurposing,’ ‘shopping at home,’ ‘helping friends and family declutter,’ ‘treasure hunting,’ et cetera.” The possibilities are endless if you have a good eye and a knack for weekend projects, she says.

Strong Bonds Upcycling is more than a cheap alternative to buying new goods or an eco ap➤CONTINUED ON PAGE 32

In Jane Glotzer’s hands, a decidedly plain-Jane concrete bench became an enchanting garden seat. Glotzer transformed it with mosaic tiles she creates from found materials. “There’s so much life left in (discarded) things,” and anyone can develop an eye to see their potential, she says.

PHOTOS COURTESY JANE GLOTZER, WWW.PLAINJANEDESIGNBOULDER.COM

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Even a shovel with a broken handle became a work of art after Glotzer decorated the spade with mosaics. Every thing she repurposes was “literally in the trash” or headed there, she notes. ➤CONTINUED FROM PAGE 30

proach to reducing consumption. It continues to resonate with people because of the strong connection makers have to their finished pieces.

“Honestly, every piece I’ve ever made is my favorite,” Glotzer says. “I take everything I reform from something that literally was in the trash or headed to the trash. There’s so much life left in things.

They’re used, but not used up.” Indeed, an old shovel with a broken handle became a work of art after she painstakingly applied rows of differently colored mosaics to the spade.

When integrating upcycled items into a home, the interior designer recommends starting small. “A little bit goes a long way,” she says. “A piece per room might be a good place to start. Too much at once, and the whole attraction of the reclaimed piece might be lost in terms of not showcasing its appeal and luster. It’s best to allow a reclaimed piece to keep its aura of uniqueness.”

Cloar believes repurposed pieces can integrate into any décor. Use your home’s existing colors and textures to guide you in creating an upcycled piece that works with the room. If you need ideas, the DIY community on Pinterest is a starting point, and the Internet is full of bloggers sharing creative projects.

“Anyone can do it,” Glotzer says. “It’s all about developing an eye to see the potential in things. Look for what might be possible.” ★ 32

BBB Community Guide

Few upcyclers approach their work with the same panache as steampunk artists.

“Steampunk art combines the lush aesthetic, handmade craftsmanship and exposed mechanics of the Victorian machine age with modern technology,” explains local steampunk artist Mike Whiteman-Jones. “It often features anachronistic or retro-futuristic fashion, architecture and machinery as people living in the 19th century might have envisioned them. Think Jules Verne and H.G. Wells meet Steve Jobs and Elon Musk.”

The fusion of science, electronics, fantasy and art has given rise to a subculture that’s manifesting itself in videogames, television, literature, and movies such as BioShock, Thief, Hugo, The Prestige, The League of Extraordinary Gentlemen and The Wild Wild West. And it’s led to some unique upcycled creations.

Whiteman-Jones keeps hundreds of eclectic parts lying around to make creations like the “Baskerville” (pictured below), a desk lamp he crafted from a battered antique radio case, a brass lamp and candlestick holders.

“The radio case dates to 1937 and it was badly water damaged. The base had split, the plywood sides had separated, the veneer and finish were cracked and peeling,” Whiteman-Jones explains. The Baskerville’s main light was fashioned out of a discarded banker’s lamp and inverted candlestick holders he found at thrift stores. Its glowing front panel was cut from stained glass and backed by flicker bulbs from old Halloween decorations. He then added copper tubing, brass switches, a voltmeter, a brass magnifying glass, and a modern USB charger to pump up the contemporary-electronics steampunk aesthetic.

His best advice to aspiring steampunkers: “Look at every part or element from another perspective, whether it’s a cheese grater or a piece of pipe. Almost all objects can and should be used in ways they weren’t intended to be used in order to create something unique.”

—E.W.

PHOTOS BY MIKE WHITEMAN-JONES

PHOTO COURTESY JANE GLOTZER, WWW.PLAINJANEDESIGNBOULDER.COM

Steampunking It

➤USED BUT NOT USED UP, CONTINUED FROM PAGE 32

Pallet Possibilities

Discarded wooden shipping pallets are versatile and easy to upcycle. Try this beginner-friendly project to transform an outdoor wall into a vertical pallet garden.

MATERIALS

1 wooden pallet in good condition Sandpaper Optional: water-resistant paint or stain

1 small roll of landscape fabric Plastic sheeting (roughly 48-by-48 inches) Staple gun 2 large bags of potting soil

DIRECTIONS ➊ Clean the pallet and sandpaper any rough areas. If

staining or painting the wood, do this now and let the wood dry thoroughly.

➋ Place the pallet facedown, pull the landscape fabric

tight across its surface and cut to size. Be sure to cover the whole back of the pallet, as well as the sides. Use a staple gun to secure the fabric to the pallet’s edges and center. Repeat this step with a layer of plastic sheeting to ensure soil and water stay inside the pallet.

➌ Turn over the pallet and fill it with potting soil, then

add plants of your choosing between the slats. Perennials and succulents are popular choices. Pack soil tightly around the root balls to secure plants into position and water thoroughly.

➍ Give the plants a week to take root before placing

the pallet garden upright. Remove the fabric and plastic from the top of the pallet, so you can water there and it will trickle down to all the plants.

➎ Use brackets to securely attach the pallet garden to a

wall or fence. Another option is to lean the pallet against a sturdy fence or wall where it isn’t exposed to wind.

—E.W.

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• Available in a variety of 16 colors.

• Backed by the Manufacturer’s Warranty.

AMERICAN GUTTER PROTECTION OFFERS: • Seamless Metal Gutter Install • Gutter Covers & Accessories Install • Specialize in Water Mitigation Services Including Basement Water Problems • Exterior Foundation Water Problems • Sump Pump Installation

FREE

ESTIMATES

Ed Hoffman Floor Service, Inc. 7133 Newton Street Westminster, CO 80030

(303) 429-3396

LEO’S HEATING, AIR CONDITIONING & REFRIGERATION SERVICES, Inc. over 40 years of experience. licensed and insured.

303-717-8880 www.americangutterprotection.com

10% senior discount on labor

(303) 870-8257

or

(303) 833-0615 BBBGuide.com

33

BBB MARKETPL ACE BAIL BONDS

FLOORING. TILE, HARDWOOD & LAMINATES

1st Stop Bail Bonds

FAMILY OWNED & OPERATED WITH 24 YEARS EXPERIENCE

www.1ststopbailbonds.com

(720) 266-8525

2323 S Troy St #1 Aurora, CO 80014

1ST STOp, One CAll ThAT’S All! CARPET CLEANING / FLOOD RESTORATION

ment needs HANDYMAN SERVICES Call us today for all your home improvement needs

RMRcarpetcleaning.com

CHARITY - LOCAL

Quality Trex® decks, stamped color concrete, porch roofs and more, at competitive prices.

7931 South Broadway #336 Littleton, CO 80122

We are the professionals forPO Box 866 Conifer, CO 80433 all your flooring needs! Licensed & Insured Call usROCK, todayCO forCALL all your home improveCASTLE US TODAY! 303-947-5325

303-840-5155

Briar Street Builders,LLC

CMS Flooring

24 hours a day/365 days a year.

Carpet, Upholstery, Area Rug and Ceramic Tile Floor Cleaning

HOME IMPROVEMENTS

We are licensed and fully insured.

References available upon request.

303.912.6778

www.briarstreetbuilders.com

HOME IMPROVEMENTS

RICHARDS CONSTRUCTION, INC. Residential • Commercial • New & Remodel No Job Too Small • Licensed & Insured

• General Home Maintenance • Decks • Porches • Fences • Kitchens Bathrooms • Electrial • Drywall • Painting • Carpentry Finished Basements…and Much More!

303-325-6447 Free Estimates www.HandymanCompleteServices.com

303-838-0442 Cell: 303-905-8614 trichards@skybeam.com

HEATING & AIR CONDITIONING

HOME INSPECTION

www.christianservices.org

PROTEC TING PEACE OF MIND

Colorado Christian Services 2016 Winner, Small Nonprofit BBB Serving Denver/Boulder

A non-profit counseling and adoption agency, serving children and families for over 50 years

303.761.7236 DECKS

Air Conditioning • Heating Water Heaters • Humidifiers

● ●

General Inspections Radon Testing

Installation, repair and maintenance of most major brands. Call for details.

● ●

Sewer Scoping Pool & Spa Inspections 303-731-9458

303-936-2696 • www.dnmech.com

terry@rockymtnhomeinsp.cpm • www.rocky mtnhomeinsp.com

HEATING & AIR CONDITIONING CONTRACTORS

LANDSCAPE & IRRIGATION Chris Ross / Owner

Ross Landscape & Irrigation Making your landscape dreams come true Ponds, paths, walls, rock, sod, trees, plants and more! We design, install and repair sprinklers.

15+ years in Business

®

DRYWALL & PLASTER

The Wall Rebuilder

We accept cash, credit cards and checks

303.717.6768 • 303heatinghelp.com

303-946-3503 rosslandscape2000@yahoo.com

HEATING & COOLING

LAWN SERVICES & SPRINKLERS

FAmIly Owned And OpeRATed FOR 15 yeARS

Professional Lawn Mowing Service

Interior Plaster (& Drywall) Repair

Specializing in Older Homes

Free Estimates Dan and Laura Pino

303-698-1057

www.wallrebuilder.com

CALL US TODAY!

(720) 363-7600 4935 Independence St., Wheat Ridge, CO 80033

• Fast! Reliable!

Trustworthy!

• Residential and Commercial • Affordable HVAC Service • Air Conditioning Installation • and much more!

tradewindsheatingandcooling.com

ELECTRICIANS - COMMERCIAL

HEATING & COOLING

COMMERCIAL ELECTRICAL SERVICE

CALL THE EXPERTS AT ABSOLUTE FOR ALL YOUR HOME COMFORT NEEDS FREE Touch Screen Programmable Thermostat with Installation of New Furnace Offer expires 5/15/17

Estimates Always Free

Specializing in Hospitality & Property Management Groups/Office Buildings 303-973-7435 | www.electritechdenver.com

34

BBB Community Guide

303-920-9466 Sales ✪ Service ✪ Installation Licensed and Insured

• Sprinkler Install & Repair • Aeration/Power Raking • Snow Removal FREE Estimates • Spring Cleanup • Senior Discounts

(303) 433-3398

Serving Denver Since 1993

NONPROFIT Providing healing, hope, and opportunity for survivors of domestic violence and their children. safehousealliance.org 303-449-8623

BBB BBB MARKETPL MARKETPLACE ACE PAINTING

PEST CONTROL

ROOFING & GUTTERS

Family owned and operating since 1984

For all your roofing, gutter and custom metal fabrication needs!

Commercial and Residential Licensed and Insured 100% Organic Available* Locally Owned and Operated

303-294-9535

* Call for details

1-888-656-7014 www.apestcontrolcompany.com

It’s all about the Experience!

SENIOR SERVICES: MEDICARE & FINANCIAL CONSULTANTS

PLUMBING

• No payment until our customer is satisfied on most jobs

Full Service Plumbing Drain Cleaning

• Residential and commercial

Water Heaters

• Interior and exterior

Family Owned & Operated Since 1978

• Popcorn removal

Give Us A Call Today!

303.422.2204

• Hail damage specialists we work with your insurance company!

303.800.7575 PaintDenver.com Check us out on Denver.BBB.com, Yelp!, Google+

www.wilsonbrothersroofing.com

Licensed Plumbers Time & Material

If You Are Between the Ages of: ● 40s—50s and looking for assistance with your parents ● 50s—70s and looking for assistance with your transition into Social Security and Medicare ● 70s—Up and looking for assistance with your care plan and finances...

Not Commission Paid

can help!

www.sphdenver.com

(303) 755-1845 / www.csadvocare.com

PLUMBING CONTRACTOR

TRAVEL AGENCIES & BUREAUS

FRONT RANGE PLUMBING CO. INC. Commercial/Residential For All Your Plumbing Needs

(303) 451-1971 Fax (303) 451-1360

11071 Irma Dr. • Northglenn, CO 80233

www.frontrangeplumbing.com • frontrangeplbg@aol.com

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35

New BBB Denver/Boulder Accredited Businesses October 11, 2016 through January 23, 2017 The BBB of Denver/Boulder has nearly 8,000 accredited businesses, so always be sure to check the online directory at findacompany.org. We're pleased that the companies on this and the following page are newly accredited, and we encourage you to consider them and all of our accredited businesses first whenever looking for reliable companies.

1 ALL IN 1 Security Systems Sales, LLC. (720) 276-5132 Security Cameras 20/20 EyeVenue (720) 405-2020 Optical Goods - Retail 5280 Residential Garage Doors, LLC (720) 499-6262 Garage Door Repair A 5 Star Handyman, LLC (720) 633-5508 Handyman Services A Better Choice In-Home Care Inc. (303) 544-2177 In-Home Care A Better Place Remodeling LLC (720) 447-7674 Plumbers A Second Chance Bail Bonds (303) 755-3733 Bail Bonds A Time To Build, LLC (720) 456-1369 Remodeling Services AC Transmission I-70 Inc. (303) 279-7033 Transmissions - Automobile Accelerated Schools (303) 758-2003 Schools - Academic - Elementary & Secondary Aces Taxes and Insurance Agency (303) 927-6461 Insurance Agency Adai Construction LLC (303) 579-0424 Handyman Services Adams Welding & Ornamental Iron (720) 891-6496 Ornamental Metal Work Adamstree Roofing & Construction, LLC (720) 724-0081 Roofing Contractors Adeste In-Home Care (720) 529-1211 Senior Care Information & Resources Affordable Security Solutions Inc (303) 257-2729 Locks & Locksmiths Affordable Services Corp.

(303) 428-4221 Plumbers

36

BBB Community Guide

AHA-Adams Heating and Air Conditioning, Inc. (303) 604-0350 Heating Contractors

Angelas LLC (720) 300-4262 Painting Contractors

Best Custom Homes, LLC (720) 316-7525 Contractors - General

Alameda Event Center LLC (303) 668-4746 Event Center

ANS Ceiling Cleaning and Restoration (303) 699-4579 Ceiling Cleaning

Bin There Dump That (720) 851-7888 Rubbish & Garbage Removal

All About Appliance Repair (720) 382-9064 Appliances - Major - Service & Repair

Artistic Vision Interiors Inc (303) 683-1135 Blinds

AIM Homes (720) 598-8999 Real Estate

Alan's Concrete Inc (720) 364-5616 Concrete Contractors

All American Building & Construction Services LLC (720) 217-6216 Contractors - General Alliance Custom Design & Construction, LLC (720) 656-5592 Handyman Services

Alma Building Services by Losabec (720) 514-9232 Remodeling Services

Alpha & Omega Independent (303) 447-2439 Auto Repair & Service Alpha Recovery Corp (877) 359-8714 Collection Agencies Alsco Cardinal Home Improvements, Inc. (303) 777-3444 Siding Contractors

American Abatement Inc. (303) 298-8550 Asbestos Removal Service

American Quality Landscape Maintenance, Inc. (303) 202-1240 Landscape Contractors American Technology Solutions, Inc. (303) 953-4542 Security Control Equipment & System Monitors

Ancient Hair Secrets (303) 623-1867 Hair Products and Equipment

Anderson Design Group, LLC (720) 277-1766 Remodeling Services Andrew's Painting LLC (720) 244-6257 Painting Contractors

Animal Party INC (908) 309-4238 Pet Services

Anytime Mechanical, LLC (720) 299-5137 Plumbers

Arvada Driving School (303) 423-0265 Driving Instruction

Ascente Business Consulting LLC (844) 411-5423 Identity Theft Protection & Prevention Services ATB Construction and Remodeling LLC (720) 289-6121 Roofing Contractors Audio Creations of Denver, LLC (720) 891-8478 Home Theater

Auto Buyer's Pro (303) 888-8889 Auto & Truck Brokers

Avalara MyLodgeTax (877) 589-0207 Tax Return Preparation AVV Plastering Inc (303) 524-9836 Plastering Contractors

Babcocks Garden & Feed (303) 670-3656 Feed Dealers

Barry's Cabinet & Millworks (303) 781-1758 Cabinets

Bear Plumbing, Heating and Cooling LLC (303) 955-1060 Heating & Air Conditioning Benchmark Comfort Solutions LLC (720) 606-9259 Air conditioning & Heating Contractors - Residential Benefits Life, Inc. (303) 941-2994 Insurance Companies

BIG ROCK Roofing Company (303) 341-1600 Roofing Contractors

Blackbird Painting Company, LLC (970) 331-2486 Painting Contractors

BlackRock Roofing (720) 467-9416 Roofing Contractors

Blechman Law, LLC (720) 515-5725 Attorneys & Lawyers

Blinds Nation (720) 427-8720 House Furnishings & Services

Blue Bear Waste Services, LLC (720) 500-5282 Rubbish & Garbage Removal Blue Electric LLC (303) 876-7660 Electricians

Blue Spruce Inspections LLC (303) 317-6654 Home Inspection Service BMW of Denver Downtown (855) 579-9692 Auto Dealers - New Cars

Bodyworks By Murray Motor Imports (303) 243-3001 Auto Body Repair & Painting Boulder Metal Products, Inc. (303) 442-0731 Heating Contractors Bristlecone Shooting, Training & Retail Center (303) 985-0989 Gun Dealers

Brock and Company, CPA'S P.C. (303) 444-2971 Accountants - Certified Public BSH Insurance Agency, Inc. (970) 568-9474 Insurance Services - Commercial Budget Blinds (720) 627-6966 Blinds

C-Morris Maintenance Inc (303) 204-2041 Handyman Services

Calderwood Mackelprang Inc (303) 477-3500 Court Reporters

Canyon River Mortgage, LLC (303) 665-9494 Mortgage Brokers Carlos Martinez Painting LLC (720) 436-0812 Painting Contractors Carousel Pool Supply Co Inc (303) 422-7114 Swimming Pool Service & Repair Castle Rock Cryocare & Rejuvenation (303) 663-6990 Cryogenics Centennial Gold, Silver & Coin Cents LLC (720) 479-8517 Coins, Stamps & Precious Metals Dealer Centurion Inc. (720) 420-2000 Auto Warranty Service Cherry Roofing of Colorado (303) 720-1758 Roofing Contractors Class Act Handyman (323) 762-6897 Handyman Services Clear Water Pools, Inc. (303) 467-0395 Swimming Pool Service & Repair ClickQuoteSave, LLC (888) 210-3189 Sales Lead Generation Colorado Audio Video, LLC (303) 222-7154 Audio-Visual Consultants Colorado Collision Repair, Inc. (303) 469-5060 Auto Body Repair & Painting Colorado Construction Specialists LLC (720) 323-3535 Remodeling Services Colorado Contractor Solutions (303) 637-0199 Building Materials Colorado Home Works LLC (303) 657-2479 Windows Colorado Off-Road 4x4 LLC (303) 761-1264 Auto Accessories Colorado Pest Pros (720) 422-1083 Pest Control Services Colorado Pet Companion (978) 767-3893 Pet Services Colorado Premier Staging LLC (303) 263-5354 Home Staging

Local, Long Distance, Packing, Moving & Storage

IA B L E R EL

MOVERS INC.

HEATING & AIR CONDITIONING SOLUTIONS Your comfort is our pleasure!

SHORT NOTICE MOVES OK!

DENVER.COM

Time Starts & Ends at your Door on Local Moves Courteous & Professionally Trained Staff

303-288-0119

1007 E. 75th Ave., Unit D • Denver, CO 80229 • www.kcahvac.com

Packing Service & Supplies • Furniture Packed & Setup Residential & Commercial Moves • Stretch Wrap on Upholstery Included No Additional Charge For Stairs • Specializing in Gun Safes, Pianos & Pool Tables Loan Wardrobe Boxes on Request at No Additional Charge We Also Load & Unload Rental Trucks & PODS • No Extra Charge for Weekends or Holidays

• Heating & Air Conditioning • Design Build • Tenant Finish & Remodels • Commercial Maintenance • Service on all Makes & Models (Quarterly, Seasonal PM’s) • Commercial, Residential & Industrial • Residential Precision Tune Ups • New Installs (Seasonal Maintenance) • Replacements & Upgrades • 24 Hour Emergency Service

25 OFF

$

Any Service Call

Registered, Insured & Bonded 303-227-3141

Call for details. Expires 5/15/17

FREE In-Home Proposals on Furnace & AC Installs

25 OFF

$

A/C Precision Tune Up Call for details. Expires 5/15/17

COLORADO TILE COMPANY Custom bathroom remodels and expert tile & flooring installation

BATHROOMS/ KITCHENS ENTRYWAYS HARDWOOD/ PLANK FLOORING

303-507-8782 www.cotileco.com BBBGuide.com

37

October 11, 2016 through January 23, 2017 Colorado PrimeTax Inc (303) 770-1190 Tax Return Preparation Colorado Visiting Nurse Association (303) 698-2121 Physical Therapists Colorado Vistas Realty Group LLC (720) 876-8544 Real Estate Comprehensive Mitigation Services Ltd (720) 987-8052 Rubbish & Garbage Removal Concise Construction, LLC (303) 728-9402 Roofing Contractors Costa Rica Travel Experts LLC (720) 398-6252 Online Travel Agency Creative Maintenance Inc. (303) 250-4537 Janitor Service Creative Productions (303) 447-2588 Exhibit Design & Construction Crested Embroidery (720) 675-7591 Embroidery CreteJack, LLC (303) 883-3322 Concrete Repair/Leveling Crowley Custom Finishing (720) 907-7685 Painting Contractors Darc Studios LLC (970) 417-9492 Video Production Services Dave's Home Repair (720) 412-2854 Home Improvements DayLite Window Cleaning (303) 933-0847 Window Cleaning DecoStamp Concrete Co. (303) 929-6250 Concrete - Stamped & Decorative Deer Creek Door Service, Inc. (303) 904-0027 Garage Doors & Openers Dent Zone Companies Inc (720) 629-8904 Auto Service - Window Tinting Denver Dental Arts (303) 935-6301 Dental Equipment & Supplies Denver Property Flip LLC (720) 252-6888 Real Estate Investors Denver Roof Pros LLC Roofing Contractors DFG Tax (855) 807-8533 Taxes - Consultants & Representatives Dino's Locksmith Services LLC (303) 472-5108 Locks & Locksmiths

38

BBB Community Guide

Don Thompson Concrete (303) 278-0800 Concrete Contractors

FastMarkIt LLC (303) 522-5997 Marketing Programs & Services

Dry Clean USA (303) 617-6609 Dry Cleaners

Flenard Construction, Inc. (303) 905-1045 Contractors - General

Dream Merchant, Inc (303) 388-9341 Furniture - Retail

E.A.S.E Construction and Design LLC. (720) 366-5893 Remodeling Services EC Plumbing, LLC (303) 936-0255 Plumbers

Egress Express LLC. (720) 298-5155 Windows

Empire Drafting and Design, LLC (303) 325-1849 Home Design & Planning EOS Group, Inc (720) 420-2000 Auto Warranty Plans

ER Truck & Auto Body (303) 775-7024 Auto Body Repair & Painting

Ericksen Appliance (720) 301-2623 Home Repair & Maintenance Estate Landscape Management, Inc. (303) 667-5408 Landscape Maintenance Euro Plumbing LLC (303) 668-6844 Plumbers

European Windows & Doors, Inc (720) 446-7184 Windows & Doors - Installation & Service Evergroove Studio (303) 674-7618 Recording Service - Sound & Video Everything Hot Tubz (303) 806-9400 Spas & Hot Tubs - Dealers

Excel Construction, LLC (720) 226-6832 Kitchen & Bath - Design & Remodeling EZ Appliance Repair LLC (720) 234-4563 Appliances - Major - Service & Repair Faber Inc. (303) 390-1626 Contractors - General

Fair Measures, Inc. (800) 458-6007 Management Training Familia Windows (720) 218-1206 Windows

Five Star Auto Sales, LLC (303) 650-4427 Auto Dealers - Used Cars

Flood Pros LLC (303) 330-6068 Water Damage Restoration

Front Range Contractors Inc (303) 484-9657 Remodeling Services

Iron Bear Trailer (303) 297-0339 Trailers - Camping & Travel J & D Painting Co. Painting Contractors

J Calpin Custom Interiors, Inc (303) 539-6965 Remodeling Services J.M.G Concrete Services LLC (720) 545-4881 Concrete Contractors Jesus Insulation (720) 323-3965 Contractor - Insulation

Jewelry & Watch Repair FTC- Final Touch Construction Center of Colorado, Inc. (303) 343-8084 (303) 321-8884 Jewelers - Retail Contractors - General John Baker Sales LLC Furnished Finder (720) 446-5444 (661) 489-5907 Paint Manufacturing Equipment Corporate Housing & Materials Golden Kids Dental, LLC John's 4x4 Center (303) 216-1108 (303) 449-2640 Dentistry - Children Auto Repair & Service Grandfour HVAC LLC (720) 327-8973 Air conditioning & Heating Contractors - Residential Green Mountain Investments LLC (303) 359-4617 Real Estate Investors

Green Peace Landscape (303) 898-5370 Landscape Contractors Gryphon Agency LLC (303) 956-2401 Web Design H.S. Asphalt Services (720) 440-1112 Asphalt Hamar Affiliates (303) 296-1168 Lumber - Wholesale

Hav-Con Inc. (303) 853-4745 Roofing Contractors

Highlands Concrete Finishers (303) 835-8331 Concrete Repair/Leveling Holter Landscape and Construction, LLC (720) 351-1905 Landscape Contractors

Homes Across Colorado (303) 808-3084 Real Estate Brokers HWY 103 Plumbing (303) 567-1031 Plumbers

Intermountain Jewish News (303) 861-2234 Newspapers InternetReputation.com (800) 758-9012 Internet Services

JR Swazo Electric (303) 912-3780 Electricians Just Results, LLC (720) 648-1904 Personal Trainers

Karin Johnson Chatfield LLC (303) 777-3899 Attorneys & Lawyers Keating & Lyden, LLC (303) 448-8801 Attorneys & Lawyers Kep Klen (720) 345-8410 Cleaning Services

Key Interior Construction (720) 277-6333 Contractors - General Kodiak HVAC, Inc. (720) 675-7256 Heating & Air Conditioning L & R Plumbing (303) 210-5214 Plumbers

La Invasora Radio (303) 989-2466 Radio Stations & Broadcast Companies Lane Hospitality Services, LLC (303) 956-5174 Hospitality Laundry Specialists (303) 928-7900 Appliances - Major - Service & Repair Leo Landscape L.L.C. (720) 275-9644 Landscape Maintenance LifeMAPP LLC (720) 418-8664 Coaching - Life

Lifetouch National School Studios (303) 565-5205 Photographers - Portrait Lone Wolf Appliance Repair Inc (720) 345-2742 Appliances - Major - Service & Repair Los Panchos Welding LLC (720) 314-1427 Welding Lucero & Associates, P.C. (303) 455-7699 Attorneys & Lawyers - Personal Injury & Property Damage Lynda's Construction, LLC (720) 219-9235 Handyman Services Macias & Sons Landscape, LLC (720) 251-0921 Landscape Contractors Majestic LTD (720) 435-7676 Remodeling Services Martinez Cars, Inc. (303) 862-7811 Auto Dealers - Used Cars MasMike Industries LLC (720) 235-9099 Contractors - General Matcham Electric (720) 365-6040 Electricians Mayfield Plumbing and Backflow (720) 505-0731 Plumbers MD property Services LLC (720) 696-2144 Handyman Services Meurer Law Offices, P.C. (303) 991-3544 Attorneys & Lawyers Mile Hi Immunizations, Inc. (303) 374-3374 Health & Medical - General Mile High Catering (303) 549-3300 Caterers Mile High Employment Solutions (303) 867-2567 Employment Service Mobile Computer Specialists, LLC (720) 276-0797 Computers - Service & Repair Mobility 4 America (303) 455-4225 Wheel Chair Lifts & Ramps Mountain Skyline Painting LLC (303) 478-5503 Painting Contractors Mountain States Distributing Co. (970) 468-8266 Business Services - General

October 11, 2016 through January 23, 2017 MPH Custom Painting (303) 249-4563 Painting Contractors

Mr. Biggs Mile High Movers LLC (720) 232-9592 Movers MT2 (888) 435-6645 Lead Removal

New Frontier Homes Inc. (303) 229-3578 Home Builders

Noble Truss Colorado Inc (303) 791-1712 Trusses - Construction Noria's Texture, LLC (720) 276-3972 Wall & Ceiling Texturing

Northern Lights Tree Service (720) 203-3186 Tree Service Nova Home Loans (720) 279-5900 Mortgage Brokers

Office Pride Commercial Cleaning Services (720) 515-2008 Janitor Service

Outfitters Electrical Services (720) 530-1006 Electricians

P & A Tire & Auto Service, Inc. (303) 343-7390 Tire Dealers Pacific Auction Inc (303) 772-7676 Estates - Appraisals, Sales & Auctions Park Ave Custom Painting, LLC (720) 628-7275 Painting Contractors

Park It Right, LLC (855) 727-5487 Traffic & Parking Consultants Perfection Plus Roofing (303) 255-9066 Roofing Contractors Popp Construction (303) 257-9029 Contractors - General

Power Places Tours, Inc. (720) 428-8158 Tours - Operators & Promoters Preferred Sprinklers and Landcape, LLC (303) 426-9575 Lawn & Garden Sprinkler Systems

Preservation Tree Care Inc (303) 761-1088 Tree Service Professional Taxes Inc (303) 338-0315 Tax Return Preparation

Promise Appliance & Refrigeration (303) 901-4467 Appliances - Major - Service & Repair QCON LLC (720) 881-1666 Basement - Finishing Ramos Consulting LLC (720) 275-7988 Roofing Contractors Ready4Birth, LLC (303) 618-8347 Parenting Classes Rebuilt Restoration and Mold (720) 297-7264 Mold & Mildew Inspection/ Removal/Remediation Red Earth Tree Company (303) 304-7924 Tree Service Red Rock Recovery Centers LLC (888) 719-1097 Rehabilitation Services Redman Electric (303) 356-1968 Electricians REenergizeCO, Inc. (303) 227-1000 Contractor - Insulation Reflection Windows & Doors, LLC (303) 426-4474 Window Cleaning Region 8 Enviro, LLC (303) 424-4887 Electronic Product Waste Management & E Waste Services RM European Auto Parts LLC. (866) 597-2673 Auto Parts & Supplies - New RMW Plumbing Services (303) 681-3400 Plumbers Rocky Mountain Construction and Hardwood Floor, Inc. (303) 478-8328 Home Improvements Rocky Mountain Environmental Carpet Cleaning (720) 885-8959 Upholstery & Carpet Cleaning Rocky Mountain Insurance Specialists (303) 758-1850 Insurance Companies Rocky Mountain Roof Doctors, Inc. (720) 887-1265 Roofing Contractors Roland Process Service & Investigations. LLC (720) 382-1882 Process Servers Roman's Sewer Service, Inc. (303) 987-1123 Plumbing Drains & Sewer Cleaning

Rougier Services (303) 809-0792 Snow Removal Service RV Vault (720) 808-7898 Boat Storage S & J Painting (720) 838-5830 Commercial Painting Contractor S & P Construction and Design (720) 217-3864 Handyman Services Salais Remodeling (720) 628-0835 Remodeling Services Samuel Fairbanks Contracting (303) 918-9145 Remodeling Services SatisPharma LLC (303) 527-0344 Cosmetic Sales Saul Escala, D.D.S., PC (303) 936-6188 Dentists Snyder Building Construction LLC (720) 900-5082 Contractors - General Sorce Solutions (303) 321-8952 Business Consultants Specialty Siding and Windows LLC (720) 725-3622 Windows - Installation & Service SRG Construction, Inc. (720) 445-1282 Handyman Services Steve-N-Son Home Repair LLC (720) 296-2519 Contractor - Remodel & Repair Steve's Automotive (303) 682-9015 Auto Repair & Service Str8 Up Colorado (405) 801-4000 Roofing Contractors Streamline Services LLC (720) 975-6715 Electricians Sullivan & Associates, LLC (720) 235-2050 Ventilating Systems - Cleaning Superhero Sound Studios LLC (513) 257-7819 Recording Service - Sound & Video Superior Products Home Improvements (720) 854-5776 Siding Contractors Sustainable Design Build Real Estate Developers Sweetlawns.com LLC (720) 400-9043 Landscape Maintenance T.J. Gutters LLC (720) 343-6937 Contractors - Gutters

The Center for Annuity Awareness, LLC (800) 487-1924 Financial Services The Electric Company (303) 663-7304 Electricians The Grout Specialist (720) 517-8040 Tile & Grout Cleaning

The Handyman Can, LLC (720) 938-0388 Handyman Services

The Insulation Guys, LLC (970) 402-5562 Contractor - Insulation

The Metropolitan Group, Inc (720) 240-9389 Painting Contractors The Modern Edge LLC (720) 299-7638 Event Planners The Paint Viking (720) 291-3076 Painting Contractors

The Pente Group, LLC (800) 583-7395 Legal Document Assistance

The Perfect Patch Asphalt Co. (303) 288-1200 Paving Contractors Think Start Build (720) 862-4310 Business Consultants

Tim Brown Flooring (303) 548-7200 Carpet Installation

Timberline Tax Group LLC (720) 452-2680 Taxes - Consultants & Representatives Tipping Hat Plumbing, Heating & Electric (303) 242-3004 Plumbers Titan Applicators (303) 903-5150 Contractor - Spray Foam Insulation

To Serve Contracting, LLC (303) 957-8014 Contractor - Remodel & Repair Top Choice Movers (303) 709-1871 Moving Assistance - Packing, Unpacking, Organizing Torres: Heating and Air Conditioning, LLC (303) 503-0908 Air conditioning & Heating Contractors - Residential Touched By A Horse (303) 440-7125 Coaching - Leadership Tree Masters, LLC (719) 492-8129 Tree Service

Trees by Mr. B, LLC (303) 932-2514 Tree Service Truckhugger Tarp Systems, Inc. (303) 344-8800 Truck Equipment & Parts TruMoving (303) 202-6683 Movers UC Health Emergency Room (720) 745-8020 Emergency Rooms UC Health Emergency Room (303) 671-4140 Emergency Rooms UC Health Emergency Room (303) 460-6000 Emergency Rooms UC Health Emergency Room (303) 805-3020 Emergency Rooms Ultimate Health Medical Center (303) 904-0331 Health & Medical - General Underhill Law, P.C. (303) 721-7112 Attorneys & Lawyers Urban Companies (303) 989-7000 Real Estate Used Property Trust (303) 518-3489 Real Estate Investors Veteran Roofing (720) 373-0590 Roofing Contractors Villa Garage Doors LLC (720) 606-6277 Garage Door Repair Walker Tree Care, LLC (720) 480-0398 Tree Service Walls by Design Inc (303) 346-1694 Painting Contractors Waterfalls Seamless Gutters (720) 327-2166 Gutters & Downspouts Western Building Corp.

(303) 795-6601 Remodeling Services Wildwood Joinery & Design Inc (303) 684-6604 Contractors - General Woodcrafters Unlimited Fine Hardwood Floors (720) 312-0859 Floors - Hardwood WR Starkey Mortgage, LLP (303) 757-0300 Mortgage Brokers Zaffore Ruane Gerdemann CPAs PC (303) 841-4920 Taxes - Consultants & Representatives

BBBGuide.com

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ADVERTISER INDEX 1st Stop Bail Bonds. . . . . . . . . . . . . . . . . . . . . . . . . 34 303 Heating & Air, Inc.. . . . . . . . . . . . . . . . . . . . . . 34 A Pest Control Co.. . . . . . . . . . . . . . . . . . . . . . . . . .35 Abbey Carpet & Tile. . . . . . . . . . . . . . . . . . . . . . . . . 21 Absolute Heating & Cooling LLC. . . . . . . . . . . . 34 Adam's Roofing. . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Add-A-Deck of the Rockies. . . . . . . . . . . . . . . . . 34 Advocate Construction. . . . . . . . . . . . . . . . . . . . . 27 African Eyes Travel. . . . . . . . . . . . . . . . . . . . . . . . . 35 All City Flooring Company . . . . . . . . . . . . . . . . . . .4 American Gutter Protection. . . . . . . . . . . . . . . . .33 Amerifloor, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Basement Finishing Colorado, Inc. . . . . . . . . . . . . 8 Briar Street Builders LLC. . . . . . . . . . . . . . . . . . . . 34 Brother's Fence Co.. . . . . . . . . . . . . . . . . . . . . . . . . 17 Budget Garages & Construction. . . . . . . . . . . . . 14 C Property Restoration. . . . . . . . . . . . . Back Cover C2 Renovations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Champion Windows. . . . . . . . . . . . . . . . . . . . . . . . 23 Christian Care Services . . . . . . . . . . . . . . . . . . . . . . 13 CMS Flooring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Colorado Christian Services . . . . . . . . . . . . . . . . .34 Colorado Patio Concepts. . . . . . . . . . . . . . . . . . . . 21 Colorado Pest Management. . . . . . . . . . . . . . . . . 21 Colorado Sunroom & Window Distributors. . . . 6

Colorado Tile Company. . . . . . . . . . . . . . . . . . . . .37 Cross Line Construction Corp.. . . . . . . . . . . . . . . 31 CS AdvoCare, Inc.. . . . . . . . . . . . . . . . . . . . . . . . . . 35 Day & Night Mechanical. . . . . . . . . . . . . . . . . . . . .34 Ed Hoffman Floor Service, Inc.. . . . . . . . . . . . . . 33 ElectriTech, Inc.. . . . . . . . . . . . . . . . . . . . . . . . . . . . .34 Enviro Screens & Shutters, Inc.. . . . . . . . . . . . . . . 2 Erives Heating & Air. . . . . . . . . . . . . . . . . . . . . . . . . 3 Flooring By MFS Designs. . . . . . . . . . . . . . . . . . . . 8 Forester Quality Painting. . . . . Inside Back Cover Front Range Plumbing. . . . . . . . . . . . . . . . . . . . . .35 Garage Door Pros. . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Gardner Roofing. . . . . . . . . . . . Inside Front Cover Handyman Complete Services LLC . . . . . . . . . .34 Hassle Free Yard Care . . . . . . . . . . . . . . . . . . . . . . 34 J&K Roofing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 KCA Companies, Inc. . . . . . . . . . . . . . . . . . . . . . . . 37 Kraftwork Design, Inc. . . . . . . . . . . . . . . . . . . . . . . . 14 Lance Landscaping LLC . . . . . . . . . . . . . . . . . . . . 29 Leo's Heating, Air Conditioning & Refrigeration Services, Inc.. . . . . . . . . . . . . . . . 33 Metro Mix Flatwork . . . . . . . . . . . . . . . . . . . . . . . . . 31 Modern Overhead Door Co. . . . . . . . . . . . . . . . . . 31 New Windows for America. . . . . . . . . . . . . . . . . . . 7 OB Painting, Inc.. . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Ozark, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Paint Denver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Piper Electric Company, Inc.. . . . . . . . . . . . . . . . . . 6 Prep-Rite Coatings & Contracting LLC . . . . . . . 15 Proline Mechanical Services . . . . . . . . . . . . . . . . .29 Reliable Movers, Inc.. . . . . . . . . . . . . . . . . . . . . . . . 37 Richard's Construction, Inc.. . . . . . . . . . . . . . . . . 34 Ridgeline Remodeling, Inc. . . . . . . . . . . . . . . . . . .25 RMR Carpet Cleaning & Flood Restoration. . . . . . . . . . . . . . . . . . . . . . . . 34 Rocky Mountain Home Inspection LLC. . . . . . .34 Ross Landscape & Irrigation. . . . . . . . . . . . . . . . .34 Ross Tree Company. . . . . . . . . . . . . . . . . . . . . . . . 27 Royal's Heating & Air. . . . . . . . . . . . . . . . . . . . . . . 25 Safehouse Progressive Alliance for Nonviolence. . . . . . . . . . . . . . . . . . . . . . . . . .34 Security Plumbing & Heating. . . . . . . . . . . . . . . . 35 Split Rail Fence & Supply Co.. . . . . . . . . . . . . . . . . . 1 Tradewinds Heating & Cooling, Inc.. . . . . . . . . . 34 Two Men With Big Hearts . . . . . . . . . . . . . . . . . . . 14 The Wall Rebuilder. . . . . . . . . . . . . . . . . . . . . . . . . 34 Wes-Tec Builders. . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Wilson Brothers, Inc.. . . . . . . . . . . . . . . . . . . . . . . . 35

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