BBB Community Guide - Winter 2016 - 17

BBB SERVING DENVER/BOULDER

FREE | Winter 2016-17

GUIDE

PLUS:

Holiday Charity Giving Beauty of Ugly Food Lock Down Your Login Benefits of the BBB

FIND YOUR Perfect FLOOR CLEAN HOUSE with beneficial plants

DENVER.BBB.org ❱❱ BBB BUZZ ❱❱ SPECIAL OFFERS ❱❱ BBBGuide.com

If It’s Not Prep-Rite for Residential, It’s Wrong

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• • • •

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Serving Colorado since 1974 WOOD • VINYL ORNAMENTAL IRON GATE OPERATORS CHAIN LINK MASONRY

8065 West Brandon Dr. Littleton, CO 80125

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FA M I ly

and honest dly frien

O W N E d

A N d

FREE ESTIMATES

O p E R AT E d

TWO MEN with

AFTER A HAIL STORM, CALL US! YOUR LOCAL ROOFING EXPERTS.

afforda pricesble

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w w w. t w o m e n w i t h b i g h e a r t s . c o m 2

BBB Community Guide

LOCALLY OWNED AND OPERATED! LICENSED AND INSURED!

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*

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PHOTOS FROM TOP CLOCKWISE: COURTESY BBB, BREADMAKER, COURTESY BBB, TOPSELLER, SHUTTERSTOCK.COM; SHUTTERSTOCK.COM; RASSCO

PHOTO BY SEAN XU

Denver: Beautiful in winter!

Table of Contents 18

28

10

24

31

12 35

9

Letter from Kim States, CEO

30 Lock Down Your Login

10 I Know a Guy

31 Have a Holly Jolly Christmas

12 BBB Code of Business Practices

34 Holiday Giving

18 Floor-Finder Guide

35 Ugly Fruit

24 Breathe Easy

37 New Accredited Business

28 Torch Awards 2016

40 Advertiser Index

www.Denver.BBB.org

www.BBBGuide.com

Publisher: Thomas W. Brock Art Director: Peggy Doyle Advertising Sales: Sandi Ausman, Marc Deutsch, Nicole Karsted, Linda Wigod, Jason Zvitt BBB of Denver/Boulder Publication Editor: BBB Staff BBB of Denver/Boulder Publication Support: BBB Staff COVER PHOTO: BREADMAKER PLEASE NOTE: BBB Accreditation can be discontinued or revoked at any time. Always check with your BBB first to verify if an organization’s BBB Accreditation is current by visiting denver.bbb.org or by calling 303-758-2100.

Copyright © 2016 by Brock Media. All rights reserved. Reproduction of any material in this magazine or on the BBB Community Guide website, including publisher-produced advertising, is strictly prohibited without publisher’s permission. The BBB Community Guide is published by Brock Media, 603 S. Broadway, Suite A, Boulder, CO 80305. Phone: 303-443-0600. Fax: 303-443-6627. Email: info@brockpub.com.

BBBGuide.com

5

BBBGuide.com

5

COMPLETE HVAC

SERVICE & INSTALLATION

Family owned and operated

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• Local & Long Distance Moves • Residential/Corporate • Long & Short Term Storage • Packing, Crating & Unpacking • Experienced & Careful Movers

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1 MONTH FREE STORAGE Expiration 2/15/17.

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10% up to $100.00 OFF Expiration 2/15/17.

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PLEASE MENTION BBB GUIDE FOR DISCOUNTS

Call us today to speak to a Moving Specialist

303-530-7333

Royal’s Heating & Air

720-648-1341

BOULDERVALLEYTRANSFER.COM

M&R ROOFING IS COMMITTED TO BEING A LEADER IN THE ROOFING INDUSTRY! Locally Owned & Operated Since 1989 Our Team has 150 Years Combined Experience • Superior Customer Service • Outstanding Workmanship • Highest Quality Materials

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2706 W. Union Ave. Englewood, CO. 80110

MandRRoofing.net 6

BBB Community Guide

Visit Visit Us Us At At Booth Booth #1541 #1541 Visit Us At Booth #1541

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7

LOCALLY OWNED AND OPERATED

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Interior/Exterior Services

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No Deposit Ever!

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CALL THE BEST PEST CONTROL COMPANY IN COLORADO!

303-706-9616 www.ColoradoPestManagement.com 8

BBB Community Guide

Ants Bat Bug Bed Bugs Bees Birds Box Elder Bugs Carpenter Ants Carpet Beetles Centipedes Clover Mites Cockroaches Crickets Duff Millipedes Earwigs Fleas Fly Control Fly Machines Fruit Flies Fungus Gnats Ground Beetles Harvester Ants Larder Beetle Mice/Rats Millipedes Mosquitoes Pest Exclusion Pharaoh Ants Pocket Gophers Prairie Dogs Silverfish Spiders Springtails Termite Inspections Ticks Voles Wasps

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BasementFinishingColorado.com

Basement Finishing...it’s all We Do!

r from e t t e A L ur BBB ent, Yo Presid and tes CEO Kim Sta

Make Sure Your Holiday Giving is Wise Giving This is a critical time of year for fundraising charities. Many people make year-end gifts for tax reasons, or to extend the spirit of thanksgiving and generosity to those less fortunate. BBB offers a few DOs and DON’Ts when it comes to charity giving, both at holiday time and year-round.

DON’T succumb to high-pressure, emotional pitches. Giving on the spot is never necessary, no matter how hard a telemarketer or door-to-door solicitor pushes it. The charity that needs your money today will welcome it just as much tomorrow…after you’ve had time to do your homework.

DO check out the charity carefully. Make sure you feel comfortable with how your money will be spent.

Don’t just take the word of someone else; even good friends may not have fully researched the charities they endorse. Go to www.give.org to verify that a charity meets BBB Wise Giving Alliance’s 20 Standards for Charity Accountability.

DON’T assume that only “low overhead” matters. How much money a charity spends on the actual cause—as compared to how much goes toward fundraising and administration—is an important factor, but it’s not the whole story. A charity with impressive financial ratios could have other significant problems such as insufficient transparency, inadequate board activity or inaccurate appeals.

DO be sure it’s the right charity. With so many charities in existence, their names can blur in a donor’s mind and similar-sounding organizations are common. Many phony charities purposefully choose a name that sounds familiar. Be sure you know which charity you’re supporting and that it’s not a case of mistaken identity. Also remember that not all soliciting groups are charities. Be sure to verify their tax-exempt status with the IRS at www.irs.gov.

DON’T assume that the charity wants any item you donate. Worn out, unusable or unwanted donated goods cost charities millions of dollars each year because the organization has to bear the cost of tossing the unacceptable donation. If you have questions about an item’s acceptability, call the charity and ask.

DO remember that unordered merchandise is free. If a charity sends you greeting cards, address labels or other merchandise with an appeal for donations, you are not obligated to pay for the items. These “free” items are funded out of the contributions received from donors.

DON’T accept vague claims. Statements such as "all proceeds go to charity" or “your purchase will benefit charity” are too vague. Look for a disclosure that indicates the actual or estimated amount of the purchase that the charity will receive to fund its programs.

DO consider easy text-to-give options. The BBB Mobile Giving Foundation makes it easy to give smaller donations (usually $10) to charities they have selected and monitor, including those providing relief to victims of natural disasters. Go to www.mobilegiving.org to find out more. Just remember that in times of natural disasters, text-to-give may not be the fastest way to get your donation to the charity of your choice.

Donors can check out BBB Wise Giving Alliance evaluations on nationally soliciting charities for free at www.give.org. For more helpful information on this topic, read the articles on pages 31 and 34.

BBBGuide.com

9

TRUST THE BBB

BBB is excited to announce a new campaign for 2017 entitled…

The “I Know a Guy” campaign will help consumers to understand that finding quality businesses, Accredited Businesses, on the BBB website is the best first step to ensure that they are dealing with a company that they can trust.

The reason behind the campaign is simple. BBB knows.

In addition to meeting these requirements a business must agree to uphold the BBB eight standards of trust, 1. Build Trust 2. Advertise Honestly 3. Tell the Truth 4. Be Transparent 5. Honor Promises 6. Be Responsive 7. Safeguard Privacy 8. Embody Integrity

Trust matters.

Using an Accredited Business will give you the best chance at having an amazing experience. ❋ 10

BBB Community Guide

TOP PHOTO COURTESY BBB; BOTTOM PHOTO BY TAKAYUKI

BBB knows more about that company than you will find in their name, ads, reference checks or even their enticing and polished presentation. In order for a business to qualify for accreditation from BBB they must: ❱ Be in business for at least one year ❱ Not have a pattern of consumer complaints ❱ Have a “B” or better rating from BBB ❱ Be properly licensed ❱ Not have deceptive or misleading advertising

ONE CONTRACTOR FOR ALL YOUR NEEDS!

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❱❱ AT RR ROOFING & RENOVATIONS, our goal is to make your roofing or weather reclamation experience painless and stress free. We understand when a natural disaster occurs, it can be difficult for homeowners to get things back to normal.

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$300

Off

Exteriors!

Expiration date: 2/15/17

$150

Off

Interiors!

Expiration date: 2/15/17

10%

Vet Discount Expiration date: 2/15/17

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From a fix to a remodel…

Call Personal Plumbing today!

We can help with everything from unclogging a drain or fixing a leaky faucet to complete bathroom remodels. We’ve built our business on references from satisfied customers, and look forward to having you become one of them.

PERSONAL PLUMBING

Denver, CO 80232 • 720-244-6230 www.personalplumbingco.com lanceroyal1234@gmail.com BBBGuide.com

11

BENEFITS OF THE BBB

Charity

BBB Code of Business Practices These BBB Standards For Trust represent good business practices generally and BBB Accreditation Standards specifically BBB Standard #1.

Build trust. Establish and maintain a positive track record in the marketplace.

BBB Standard #2.

Advertise honestly. Adhere to established standards of advertising and selling.

BBB Standard #3.

Tell the truth. Honestly represent products and services, including clear and adequate disclosures of all material terms.

BBB Standard #4.

Be transparent. Openly identify the nature, location, and ownership of the business, and clearly disclose all policies, guarantees and procedures that bear on a customer’s decision to buy.

BBB Standard #5.

Honor promises. Abide by all written agreements and verbal representations.

BBB Standard #6.

Be responsive. Address marketplace disputes quickly, professionally, and in good faith.

BBB Standard #7.

Safeguard privacy. Protect any data collected against mishandling and fraud, collect personal information only as needed, and respect the preferences of customers regarding the use of their information.

BBB Standard #8.

Finance

12

BBB Community Guide

ILLUSTRATIONS BY RASSCO

Embody integrity. Approach all business dealings, marketplace transactions and commitments with integrity. â?‹

SERVICE 24/7/365

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$40 off

your residential service call Troy Graham C2 Renovations 720-641-2944 troy@c2renovations.com

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303-732-6129 Offer expires 2/28/17

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New Garage Doors | Service & Repair | Broken Springs | LiftMaster Openers

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WINTER TUNE & LUBE Coupon expires 2/15/17

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garage door pros

303-931-3344

www.coloradogaragedoorpros.com BBBGuide.com

13

Call today for a FREE in-home Basement design/build consultation.

We’ve built hundreds of basements throughout the Denver Metro area.

Call today to learn how we can design and build the perfect basement for your family.

WE ALSO OFFER NEW EGRESS WINDOW CONVERSIONS, CUSTOM WINDOW WELLS AND NEW WALK OUT ENTRANCES

Before

After

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Call for a free estimate and receive$100 off* each new Egress Window Well conversion you purchase. *Offer expires 2/15/17

See your basement in 3D before it is built!

DUTCH

CREEK

ELECTRIC

303.620.6888

Calm After The Storm

Family Owned, Family Run

●

●

TM

Insurance Preferred ● Manufacturer Preferred ● Claim Experts ● Free Estimates ● No Creepy Door Knockers

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Residential / Commercial • Full Licensed • Insured • Free Estimates, Call Today!

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your first service* *Maximum value $100.

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Expires 2/15/17

303.425.7531 www.JKroofing.com

www.DutchCreekElectric.com 14

BBB Community Guide

Maintenance Free Patio Cover Specialists!

Local, Long Distance, Packing, Moving & Storage

IA B L E R EL

MOVERS INC.

SHORT NOTICE MOVES OK!

DENVER.COM

We offer a wide range of high quality, maintenance free covers including Lattice Pergolas, Solid Panel Patio Covers, Clear Covers and Our Premium System — The ALRS Motorized Adjustable Louvered Roof Patio Cover for sun when you want it, and shade when you don’t!

303.384.0010 CoPatio.com

Time Starts & Ends at your Door on Local Moves Courteous & Professionally Trained Staff

Packing Service & Supplies • Furniture Packed & Setup Residential & Commercial Moves • Stretch Wrap on Upholstery Included No Additional Charge For Stairs • Specializing in Gun Safes, Pianos & Pool Tables Loan Wardrobe Boxes on Request at No Additional Charge We Also Load & Unload Rental Trucks & PODS • No Extra Charge for Weekends or Holidays Registered, Insured & Bonded 303-227-3141

Humbly Serving Metro Denver Since 1978

Int

n io

In A ct rity g e

We are a full-service tree company that offers tree pruning, removal, stump grinding, plant health and lawn-care services.

Certified arborist & Colorado State Ag Qualified supervisors available.

COLORADO’S TREE INJECTION SPECIALISTS

We specialize in systemic and trunk injections, a safe alternative to spraying that works.

We can treat for Bark beetles, IPS engraver beetles, Emerald ash borer, and many others.

david@rosstree.net C www.rosstree.net

Ross Tree Company

303.871.9121

Call or email for your FREE tree/lawn proposal!

BBBGuide.com

15

BBB BUZZ

Colorado Attorney General Cynthia H. Coffman Announces over $3.9 million in Settlements against Companies that Exploited Military Consumers

16

BBB Community Guide

BBB Warns Players to Enjoy Pokemon GO…

with Caution

In just a few days, Pokemon GO became the most downloaded phone app in the U.S. earlier this year. The app, which uses mapping software to create a virtual reality game, is getting children and adults out and about in their neighborhoods to “catch” the game characters as they pop up on phone screens from various locations.

Although the game can be a blast, BBB is warning players and parents to be aware of some nuances that go with GO. Expenses: It’s possible to play completely cost-free by winning “PokeCoins” (the app’s currency) through gameplay, but you can also purchase the coins through an inapp purchase.

Privacy: In order to play the game, users must allow the app to access other applications, such as maps and camera. Many users sign in with a Google account, and that has caused some concerns about privacy.

Malware: So far, the app is only available in the U.S., Australia and New Zealand, which has given cybercriminals an opportunity to capitalize on the demand. A malware version of the game has been found online; although no known infections have been reported. Users should only download the app through official app stores, not third-party sites.

Safety: Players should use the same safety precautions while playing the game that they would in any other outdoor setting, including caution in strange locations.

Infringement: PokeStops are supposed to all be on public property (or cooperative private sites), but at least one homeowner has reported that his historic house is mistakenly a PokeStop. Players should be respectful of others’ private property. ❋

TOP PHOTO BY WACHIWIT; BOTTOM PHOTO BY WAVEBREAKMEDIA

The office of Colorado Attorney General Cynthia H. Coffman settled two lawsuits against consumer lenders who targeted the military this year. The lenders are Freedom Stores Inc., d/b/a/ Freedom Furniture & Electronics and affiliated companies Military Credit Services, LLC, and Freedom Acceptance Corporation (“Freedom Furniture”) and USA Discounters, Ltd., d/b/a USA Living and d/b/a Fletcher’s Jewelers (“USA Discounters”). The settlements, which are in the form of consent judgments entered by the Denver District Court, require the lenders to pay over $3.9 million in redress for harmed consumers and contain injunctive relief designed to ensure future compliance with the law.

“My office will not tolerate those who seek to take advantage of military service members and other consumers to unjustly profit from illegal lending and collection schemes,” said Attorney General Coffman. “These settlements help ensure that Colorado’s consumer lending laws will continue to provide protection—particularly to our active military service members who may otherwise be exploited while on duty protecting our country.”

“MY OFFICE WILL NOT TOLERATE THOSE WHO SEEK TO TAKE ADVANTAGE OF MILITARY SERVICE MEMBERS AND OTHER CONSUMERS TO UNJUSTLY PROFIT FROM ILLEGAL LENDING AND COLLECTION SCHEMES."

We are here to help. Start with a free consultation, 303-806-8886.

TRIAL TESTED. TRIAL READY. We know the stakes. We know what it takes.

Personal injury attorney Kevin C. Flesch is a dedicated advocate for those that have been the victims of unjust injuries in Colorado. He combines his extensive trial experience and knowledge of personal injury law with a personal commitment to the welfare and fair treatment of his clients.

Personal Injury

DENVER OFFICE

333 W. Hampden Avenue, Suite 710 Englewood, CO 80110

999 18th Street, Suite 3000 Denver, CO 80202

303-806-8886

BBB Accredited for 10 years.

Kevin C. Flesch

ENGLEWOOD OFFICE

•

www.FleschLawFirm.com

•

kevinflesch@fleschlaw.com

Since 1994

Budget Garages

& Construction Company Inc.

Custom Garages Attached ◆ Detached ◆ Standard We Build Year Round!

Free Estimates Licensed & Fully Insured

303-757-1800

www.budgetgarages.com • 5777 E. Evans, Denver, CO 80222 BBBGuide.com

17

FLOORFINDER GUIDE Flooring runs from classic favorites, like hardwood, to technologically inspired products. Here’s a look at what’s underfoot these days.

W

18

BBB Community Guide

The classic look of hardwood complements all furniture types, but the price could give you sticker shock. However, hardwood lasts for generations.

options, including classic treatments and new technologies (prices do not include installation costs).

Hip Hardwoods Always popular, solid-wood floors add warmth to any room. Hardwoods include oak, birch, maple, fir, cherry and pine, to name just a few, and different stains and finishes make hardwood a handsome choice for most rooms.

The best thing about hardwood is likely its look. Neutral wood tones complement practically every furniture style, from antique credenzas to minimalist couches. Plus, hardwood floors last for generations, are easy to

clean and add great value to a home.

Rustic looks in oak and hickory are especially popular and plentiful, as are distressed hardwoods and textured wire-brushed planks.

However, this classic style has a few downsides. The first is price, as planks can run around $5-13 per square foot.

Hardwood floors also wear in hightraffic areas, and may need waxing and sanding and refinishing over time.

They’re also loud and not terribly petfriendly; paws will clack and slip on this floor.

Hardwood can dent, too, although some manufacturers infuse woods with substances like acrylic to make them

PHOTOS: COURTESY ARMSTRONG FLOOR PRODUCTS, WWW.ARMSTRONG.COM

hen it comes to giving your home a makeover, there’s nothing quite like getting to the bottom of the matter—floors.

Though we often overlook the styles underfoot, flooring sets the tone for an entire room and can drastically affect the experience of a space.

But the sheer number of flooring materials, styles and options can be overwhelming. “From a practical standpoint, there are several things to consider,” advises Scott Humphrey, CEO of the World Floor Covering Association. He recommends considering how long you plan on living in the home, how often you entertain, and whether you have children and pets.

Also consider how much aesthetics, functionality, durability and price matter to you. The answers will direct you toward the best flooring for your home and lifestyle.

Here’s a guide to some of today’s

Carpet • Hardwood • Granite • Tile/Stone Marble • Laminate • Vinyl

FLOORING

Gorgeous Floors

MADE SIMPLE! Commercial • Residential • Interior Exterior • Sales • Installation • Repairs Refinishing Call Your Flooring Design Consultant Today!

303-779-5777

Abbey Carpet & Tile

America’s choice in floor fashions since 1975.

Hope Freund

Design Consultant

www.flooringbymfs.com

11455 Washington St. #G • Northglenn, CO 80233 303-457-8668 • thornton.abbeycarpet.com

FREE

Estimates

720-837-2113

JamEs sayloR,

Owner

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 

Roof Replacement & Insurance Claims

Energy Efficient Replacement Windows

 

www.KraftworkDesign.com

• Hundreds of Positive BBB Reviews • Licensed and Insured • Locally Owned & Operated Since 2007

Vinyl & Cement Board siding

General Construction *call for details

BBBGuide.com

19

Advanced printing technology allows laminate (above left) to appear identical toAdvanced hardwood, and can even reproduce more complicated likeidentical skip plane printing technology allows laminate (above left)textures to appear to hard(below left).

For even thosereproduce who prefer realcomplicated wood, sometextures manufacturers infuse(below left). products wood, and can more like skip plane with acrylicwho to resist like Armstrong’s Performance Plusproducts flooringwith pictured here.

For those preferdents, real wood, some manufacturers infuse acrylic to

substances like acrylic to make them less susceptible to denting. Since wood less susceptible to denting. Since wood is also vulnerable to water, it’s not the is also vulnerable to water, it’s not the best choice for mudrooms, laundry best choice for mudrooms, rooms, bathrooms or kitchens. laundry rooms, bathrooms or kitchens.

Lovely Laminates

Lovely Laminates Laminate flooring addresses the weak-

Laminate addresses the while weaknesses of flooring hardwood flooring nesses of hardwood flooring providing the same classic look.while The providing the tag—50 same classic look. smaller price cents to $5 The per square foot—is only one reason smaller price tag—50 cents to $5why per laminate is wildly popular likely to square foot—is only one and reason why stay that way. laminate is wildly popular and likely to “Laminate stay that way. flooring has benefited enormously usebenefited of high“Laminatethrough flooringthehas definition printing, allowing the enormously through the use of highfinished product to be nearly impossidefinition printing, allowing the ble to differentiate from the real thing,” finished product to be nearly impossiHumphrey says. ble to differentiate from the real thing,” Laminate flooring is made of multiHumphrey ple layers ofsays. synthetic-flooring products Laminate flooring is made of multifused together through a lamination ple layers of synthetic-flooring products process. Laminates of yesteryear often fused together through a lamination looked fake, but advanced printing process.

Laminates of yesteryear often technologies now allow manufacturlooked fake, but advanced printing ers to create a variety of laminates that look virtuallynow identical to the products technologies allow manufacturthey Laminate flooring can simers tomimic. create a variety of laminates that ulatevirtually wood, but also tile,to stone slate. look identical the or products Most laminates have a click-andthey mimic.

Laminate flooring can simlock design, which boards like ulate wood, but alsoconnects tile, stone or slate. puzzle and doesn’t glue Mostpieces laminates have require a click-andor nails. An enterprising DIYer could lock design, which connects boards like 34 20 HBBB O MCommunity E & G A R D E N Guide

puzzle pieces and doesn’t require glue install it, provided he or sheDIYer is comfortor nails.

An enterprising could able using a saw. A of is thumb is install it, provided herule or she comfortto allow one weekend per 300 square able using a saw. A rule of thumb is feet for installation, especially if you’re to allow one weekend per 300 square working solo. feet for installation, especially if you’re But the money you save installworking solo. ing your own floor “often comes at the But the money you save installexpense of headaches down the road,” ing your own floor comes at the Humphrey says.

“If “often you hire a profesexpense of headaches down the road,” sional installer, it will be done quicker, Humphrey says.

“If you hire a profeslikely better, and is often warranted sional installer, it willup beto done for a period of time the quicker, life of likely better, and is often warranted the product.” a period don’t of time uplike to wood, the life forLaminates dent andof they resist moisture and stains, so they the product.” work well in places kitchens, where Laminates don’tlike dent like wood, and hardwoods might buckle warp.so they they resist moisture and or stains, work As well strides in laminate technology in places like kitchens, where increase, themight cons are becoming fewer. hardwoods buckle or warp.

However, laminate doesn’t technology feel quite As strides in laminate the same as real-deal wood, and it’s a litincrease, the cons are becoming fewer. tle harder and more slippery than other However, laminate doesn’t feel quite flooring. Also, laminate won’t give your the same as real-deal wood, and it’s a lithome the resale value that hardwood tle harder and more slippery other will.

The biggest downside is than laminate flooring.

Also, laminate won’t give your can’t be sanded and refinished.

If it does home the resale value that hardwood get scratched, it has to be replaced. will. The biggest downside is laminate can’t be sanded and refinished.

If it does Wooed

by Engineered Wood get scratched, it has to be replaced.

For those who object to laminate because it isn’t real wood, another alterWooed

by Engineered Wood native is engineered wood flooring.

This type object has the to appearance For flooring those who laminate of wood and costs real roughly the same— because it isn’t wood, another $3-19 per square dependingwood on alternative is foot, engineered layer thickness and quality. flooring. This flooring type has the Engineered flooring is a half-inch of appearance of wood and costs roughly

the same—$3-19 per square foot, dependplywood with real wood on to ing on layer thickness andglued quality. it. There’s been aflooring huge increase in the “Engineered is a half-inch number of selections the number of plywood with real and wood glued on to of engineered-wood manufacturers it. There’s been a huge increase in the recently, accordingly to industry experts. number of selections and the number Because it’s a newer technology, of engineered-wood manufacturers engineered flooring has yet to reach the recently,” says Jeff Hindman, owner of popularity of laminate and hardwood, Cottonwood Builders in Boulder. but HindmanCustom says it’s becoming more Because it’s a newer technology, common in Boulder County, and for engineered good reason. flooring has yet to reach the popularity of laminate hardwood, Engineered flooring isand much better but Hindman says it’s becoming more over radiant-heat systems, and it doesn’t common in Boulder County, and for have the expansion issue that hardwood does.

Also, it’s pretty ‘green,’ because good reason. instead of having a three-quarter-inch “Engineered flooring is much better piece of solid woodsystems, from trees that have over radiant-heat and it doesn’t to be processed, engineered flooring uses have the expansion issue that hardwood adoes. third Also, of thatit’s wood. pretty ‘green,’ because

Many ofengineered hardwoods are instead having a three-quarter-inch made in the U.S., which reduces their piece of solid wood from trees that have carbon footprint, compared to sustainto be processed, engineered flooring uses able but far-flung materials like bamboo, a third of that wood.” he adds.

Many engineered hardwoods are However, the real-wood top layer made the U.S., reduces their can stillindent, and which wears more easily carbon footprint, compared to sustainthan laminate. And it may warp with able but far-flung materials likein bamboo, moisture.

Also, the glue used engihe adds. neered wood flooring’s construction the real-wood top into layer canHowever, release harmful chemicals the during directly canair, stillespecially dent, and wearsand more easily after installation. than laminate. And it may warp with moisture. Also, the glue used in engiTimeless Tileflooring’s construction neered wood While printingharmful technology has greatly can release chemicals into improved laminate during tiles, real still the air, especially andtile directly holds its own in both price ($1-21 per after installation.

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square foot) and flexibility, as tiles can

Timeless Tile be ceramic, porcelain, stone, quarry or

While printing has of greatly marble, offeringtechnology a wide range colors, improved laminate tiles, real tile still textures and finishes. holds its own in both price ($1-21 per Experts also say the great thing Engineered stone (left) and luxury vinyl tile (pictured here) square foot) and flexibility, as tiles can about tile is there are so many new are durable and ideal for water-susceptible areas, like kitchens, entries and baths. be ceramic, quarry that or looks, like porcelain, the new stone, porcelains echnology has greatly marble, offering a wide range of colors, look like real stone. There are endEngineered stone (left) and luxury vinyl tile (pictured here) are durable and ideal for water-susceptible areas, likekitchen. kitchens, entries baths. ate tiles,textures real tilefinishes. still and a grandmother’s Per andcompounds, or the material’s short, less varieties, and they’re reasonably many “The great thing about tile is there square foot, vinyl runs about 80 cents roughly 10-year life span. priced.

That never to be the case. both price ($1-21 per usedEngineered stone (left) and luxury vinyl tile (pictured here) are so many new looks, like the new to $6, depending on type and quality.

“We rarely see carpet these days,” Tile will likely always be a popular are durable and ideal for water-susceptible areas, flexibility, as tiles can porcelains that look like real stone.

These days, self-adhesive vinyl tiles Hindman says.

“Thirty of thedays,” choice, especially in water-prone areas tiles stick straight to the subfloor. Like “We rarely see percent carpet these like kitchens, entries and baths. elain, stone, quarry or There are endless varieties, and they’re make installation fast and easy, as the homes we work on have no carpet atof the like mudrooms, kitchens and bathlaminate, vinyl has benefited greatly one builder says. “Thirty percent reasonably priced.

That never used to tiles stick straight to the subfloor.

Like all.

That’s a good trend, I think.

Carpet rooms. of Because it lasts for decades when from advances in printing technology, homes we work on have no carpet at a wide range colors, be the case,” Hindman says. laminate, vinyl has benefited greatly wears and has to go to theI landfill. properly treated, tile increases a home’s though some would say it has room to all.out That’s a good trend, think.

Carpet hes. many a grandmother’s kitchen. Per compounds, or the material’s short, Tile will likely always be a popular from advances in printing technology, Hard surfaces are greener, they resale value. If you have radiant-floor improve when viewed up close. wears out and has tobecause go to the landfill. ng about tileespecially istilethere square foot, about cents roughly life choice, water-prone areas ifvinyl though some would say it has room to islast10-year longer and canspan. be reused, sobecause they’re they heating, will in work wonderfully; runs Durable and 80 waterproof, vinyl Hard surfaces are greener, w looks,like like the new to $6, depending on type and quality.

“We rarely see carpet these mudrooms, kitchens and bathimprove when viewed up close. much less wasteful.”

With less-ecoyou don’t, winter mornings will proboften the best choice for cracked or setlast longer and can be reused, days,” so they’re rooms.

Because it lasts for decades when Durable and waterproof, vinyl is friendly products, he says, “IfWith you of tear ablyreal require slippers. These days, self-adhesive tling subfloors.vinyl But thetiles range in Hindman quality much less wasteful.” less-ecolook like stone. says.

“Thirty percent the properly treated, tile increases a home’s often the best choice for cracked or setout tile, it’s a trash-can’s worth; if you But tile’s strengths can be weakvaries widely. Sheet vinyl is cheaper, but friendly products, he says, “If you tear varieties, and they’re make installation fast and easy, as the homes we work on have no carpet at nessesvalue. in the wrong room.

It won’t tling it also feels cheaper, and it’s difficult totear out out carpet, tile, it’s resale If you have radiant-floor subfloors.

But the range in quality it’sa atrash-can’s truckload.” worth; if you d. That heating, never sound, used sticklarge straight towidely. the Like all.

That’s ayou good trend, I truckload.” think.

Carpet absorb which can make install.

Onsubfloor. the other hand, luxury vinyl tear outwon’t carpet, it’s athat tile willto work tiles wonderfully; if varies Sheet vinyl is cheaper, but But hear viewpoint rooms or spaces high ceilings feel tile feels (LVT) is more functional, waterBut has youand won’t that viewpoint you don’t, winterwith mornings will probcheaper, and it’s difficultwears to from fewhear other flooring dman says. laminate, vinylit also has benefited greatly out everyone, and to go to the landfill. cold and clinical.

Plus, installation isn’t proof, easier to install, better looking and from everyone, and few other flooring ably require slippers. install.

On the other hand, luxury vinyl options offer the same color and texture y always be a popular from advances in printing technology, Hard surfaces are greener, because they easy requires the can use be of weakspecial- tilepriced the same as laminate. options offer same color and Butand tile’s strengths (LVT)about is more functional, watervariety at a cost ofthe $2-13 per square foot.texture in water-prone though some would say itLVT has room to longer and can beabsorb reused, so square they’re ized saws toareas cut tiles in place, In fact,to seeks to become alast major a cost of $2-13 per nesses in the wrong room.

It creating won’t proof, easier install, better looking and Plus,variety carpetathelps sound and foot. kitchens improve when viewed up close. much less With less-ecodust and insound, thebathprocess.

And though tile priced laminate competitor, and there are nowinsulates Plus,wasteful.” carpet helpsThe absorb sound and insuabsorb which can make large about the same as laminate. the home. greener move floors withstand foothigh traffic very feel well, stoneisstyles of LVTtoward latescarpet the home. greener move toward or spaces with ceilings In fact,tile, LVTslate seeksand to become a major tiles may reduce waste, lasts forrooms decades when Durable and wood, waterproof, vinyl friendly products, he The says, “If you tear theyand canclinical. chip orPlus, crack under centralwidelycompetitor, available atand home-­ improvement carpet strides tiles may reduce and recent cold installation isn’t laminate there are now and recent in the feelwaste, of synthettile increases a home’s often the best choice for cracked or setout tile, it’s a trash-can’s worth; if you ized pressure, such the as dropping a heavy wood, stores. difference strides in the feel ofand synthetics, like softer easy and requires use of specialtile,The slatebiggest and stone styles ofbetween LVT ics, like softer nylons polyesters, ou have radiant-floor tling But range quality tear out it’s a truckload.” object on to one tilessubfloors. do break, widely thethe two materials stems from their connylons polyesters, greener choices ized saws cutcorner. tiles inIf place, creating available atin homeimprovement andcarpet, greenerand choices like and cotton, wool there’s to be beyond ripping struction: LVT is difference made of plastic, which likewon’t cotton, wool recycled pop-bottle dust in little the process.

And though tile Sheet work wonderfully; if done stores.

The biggest between recycled pop-bottle carpeting, may varies widely. vinyl is cheaper, but Butand you hearand that viewpoint themwill up and replacing. softer underfoot, while laminate may few boost other a carpetflooring comeback. floors withstand foot traffic veryfeels well,cheaper, thefeels twoand materials stems from conboostcarpeting, a carpetand comeback. r mornings probit also it’s difficult totheir fromiseveryone, more rigid. matter No matter which flooring you choose, they can chip or crack under centralstruction: LVT is made of plastic, which No which flooring you choose, ers. install. On the other hand, luxury vinyl options offer thethe same and texture Vinyl Victories first consider thecolor room’s purpose. ized pressure, such as dropping a heavy feels softer underfoot, while laminate is first consider room’s purpose.

Make Make ngths can be weak(LVT) is more functional, watervariety ataaoflist cost $2-13 per square foot.

Carpet Comeback?

Probably the cheapest form floorofofneeds—must be kid-friendly, object on one corner.

Iftile tiles doofbreak, more rigid. a list needs—must be kid-friendly, ing, vinyl has come long way from Whenbetter talking aboutand flooring, it’swaterproof, waterproof, cost-effective, attractive, there’s little to be doneabeyond ripping cost-effective, attractive, rong room.

It won’t proof, easier to install, looking Plus, carpet helps absorb sound and Comeback? the ugly yellowing patterns found in Carpet impossible to ignore carpet. Yet carpet-etc.—to etc.—to you narrow your choices. them up and replacing. help help you narrow your choices. hich can make large priced about the same as laminate. insulates the home. The greener move many a grandmother’s kitchen. Per When ing’s popularity has dropped recentAlthough Although new technologies have drastinew technologies have drastitalking about flooring,in it’s with high ceilings feel runs about In fact, LVT seeks topossibly become acarpet. major toward carpet tiles reduce waste, Vinyl Victories square foot, vinyl 80 cents years, due to concerns aboutcally cally widened the playing field, today’s widened the may playing field, today’s impossible to ignore Yet carpetto $6, depending on type and allergies harmful volatile organic plethora ofin flooring material just means Plus, installation laminate competitor, andand there are now and recent strides the feel of synthetplethora of flooring material just means ing’s popularity has dropped in recent Probably theisn’t cheapest form of quality. floorThese vinyl tiles compounds, or to the material’s short, you more options tothe pickperthe peryou softer havehave more options to pick possibly due concerns ing, vinyl hasself-adhesive come a long way from es the use ofdays, specialwood, tile, slateyears, and stone styles of LVT about ics, like nylons and polyesters, make installation and easy, as in the allergies roughly 10-year life volatile span. organic fect base for every fect base for every space.space. ❋ and harmful the ugly yellowingfast patterns found

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and greener choices like cotton, wool and recycled pop-bottle may W W W. HOM E AN D GARDENcarpeting, M AG . CO M 35 boost a carpet comeback.

OR PRODUCTS, WWW.ARMSTRONG.COM

iles in place, creating widely available at home-improvement ess. And though tile stores. The biggest difference between 22 BBB Community Guide foot traffic very well, the two materials stems from their con-

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breathe easy These houseplants can eliminate stale air and toxic pollutants inside your home.

There’s nothing quite like a nice breeze through an open window to freshen up a stuffy room. But unless you’re ready for an arctic blast, you’ll have to come up with another option for clearing the air during blustery winter months.

Though it’s often overlooked, cleaning the indoor air is immensely important; the Environmental Protection Agency ranks indoor pollution in the top five environmental risks to public health. In fact, EPA studies found that, on average, indoor pollutant levels may be two to five times higher than outdoor pollutant levels.

Pollutants can be toxins, allergens or carcinogens, and often come from household chemical products like solvents and cleansers, as well as carpeting, vinyl flooring, wood finishes, mattresses, secondhand smoke, mold, dust, 24

BBB Community Guide

pests and poorly vented furnaces.

Formaldehyde is the most common household pollutant, stemming from its wide commercial use in adhesives. Particle-wood products, new carpeting and new wood furniture can bring formaldehyde and other VOCs (volatile organic compounds) into a home.

Fortunately, a variety of widely available houseplants act as filters against these common toxins through a process called phytoremediation. NASA’s Clean Air Study, which was performed in 1989 to find new ways to clean the air in space stations, compiled the first list of effective plants.

Although all plants turn carbon dioxide into oxygen, which will help freshen up any room, the plants listed here actually help diffuse chemicals that are harmful to humans. According to their findings, researchers recommend having one plant for every 100 square feet of living space. (continued on page 26)

Go in Peace

Peace lilies (Spathiphyllum) were found to be one of the best cleaners of all, as the plants effectively reduced all six chemicals studied: benzene, formaldehyde, trichloroethylene, ammonia, xylene and toluene. Place the plant near a north- or westfacing window, out of direct sunlight.

“Peace lilies are one of the best at cleaning air. They’re really easy to grow, as long as you keep them moist,” says Corinna Bozella, houseplant specialist at Longmont’s The Flower Bin.

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Snake Your Way Even easier to grow is the snake plant (Sansevieria), which removes five of the six chemicals studied: benzene, formaldehyde, trichloroethylene, xylene and toluene. Also called motherin-law’s tongue, this succulent is extremely hardy. Place it in a sunny window and water sparingly, every few weeks.

Short on sun? Give snake plant a try anyway—it’s known to thrive even in less-than-ideal conditions. “The dark-green one works just as well as the variegated one when it comes to cleansing the air,” Bozella notes.

“They’re great because you don’t have to baby them.”

Wild One

Add heightened interest to your home with red-edged dracaena (Dracaena marginata). Dracaena grows slowly, but can eventually reach up to 15 feet if conditions allow. Put dracaena in a taller room with bright filtered light, and water it when the soil is dry. These succulent shrubs tolerate shade and dry air, and they’re equal to snake plant at removing benzene, formaldehyde, trichloroethylene, xylene and toluene.

But they’re not for everyone: “They can get a wild growth pattern. They kind of remind me of Dr. Seuss,” Bozella says. “If you want something uniform, you don’t want this one.”

Fantastic Filters

26

BBB Community Guide

Pots of Power

The cheerful exterior of potted chrysanthemums belies their cleaning power. These flowers remove benzene, formaldehyde, ammonia, trichloroethylene, xylene and toluene, and have the added bonus of making great gifts during the holidays. However, potted mums are a floral variety that’s different than the mums widely available for planting outdoors. Potted mums generally won’t last as indoor plants beyond a few weeks. Plenty of light and water will increase their longevity.

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Ficus (Ficus benjamina) is an elegant, easy-to-grow plant that filters formaldehyde, xylene and toluene from the air. Also known as the weeping fig, this staple of office parks and low-light homes tolerates limited sun and iffy watering, as long as temperatures remain roughly the same. To keep the plant healthy, place your ficus away from the door in as much light as your house allows, and trim off dead leaves.

“All ficus plants are good at cleaning the air, especially the rubber plant,” Bozella says, referring to Ficus robusta. “Rubberleaf ficus are especially good, because they put a lot of oxygen back into the air.”

The rubber plant thrives in dim rooms and removes formaldehyde at a higher rate than any other plant studied. “They vary in size and can get nice and big. If you keep them pruned, they stay nicely shaped.” The downside? The leaves are toxic if ingested, and can be especially dangerous to house cats and puppies. If you have pets, be sure to place this plant out of reach.

Wandering Wonder

Building on NASA’s findings, a 2009 University of Georgia study identified several additional ornamentals that remove contaminants. One of the prettier ornamentals is purple-heart plant (Tradescantia pallida, also called wandering Jew), which adds splashes of bright purple color.

“Purple-heart plant is good indoors and does great outdoors as an annual,” Bozella says. “They propagate really easily; if you stick cuttings in water, they’ll root.” Purple-heart plant does well in hanging containers or pots, and produces small lavender blooms in spring. Give this plant bright filtered light, and water when dry. ❋

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The most effective way to reduce indoor air pollution is to get rid of the source, so buy a test kit to check indoor air quality, air out new carpeting and mattresses, buy formaldehyde-free furniture, and make sure you have proper air ventilation and an efficient furnace, and that you change the filters regularly.

Filling a home with the natural cleaning power of plants will accomplish two things: You’ll beat the winter blues and breathe a little easier through the winter months and beyond.

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The 14th Annual Torch Awards, hosted by the BBB serving Denver/ Boulder, and honoring Colorado’s most ethical businesses and nonprofit organizations, was a night filled with enthusiasm, anticipation and honor.

Infinity Park Event Center provided the perfect backdrop for such a special event. Belen De Leon, 9News meteorologist emceed the program and Reggie Rivers, former Bronco, author and media personality, provided the keynote address. A special highlight of the evening the recognition of all previous Torch Award Winners in attendance. Previous Torch Award Winners in attendance were; A Master’s Hand, Advanced Audiology Inc., Brother’s Plumbing, Heating & Electricity, Champion Windows, Community Shares of Colorado, Core Contractors, Family Tree, Inc., FORTRUST, Omni Financial, Safehouse Progressive Alliance for Nonviolence and Swingle Lawn, Tree and Landscape Care.

Each year, all completed Torch Award entries go through a comprehensive vetting process before moving on for review by a panel of judges, comprised of neutral third party business owners and community professionals. This panel analyzes each entry for their ethical standards and practices, reputation, marketing, advertising, management practices and training programs. The semifinalists move on to the interview stage with the judges, and the finalists and winners are announced the night of the Torch Awards Event. It is a long and thorough process and all semi-finalists should be congratulated!

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Thank You Torch Awards Sponsors!

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BBB Community Guide

Small Business Winner: GreenPoint Roofing Finalist: Agency of Credit Control Finalist: Premier International Tours

Large Nonprofit Winner: Butterfly Pavilion Small Nonprofit Winner: Colorado Christian Services

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Lock Down Your Login; Passwords Are Not Enough

uckily, there’s a simple and quick way to put you in control of your personal information and keep your key accounts like email, banking and social media safer–it's called strong authentication.

Strong authentication–sometimes called multi-factor or two-factor authentication or login approval–goes beyond just a username and password and is a way to lock down your login. Many online services, including apps and websites, offer free options to help you protect your information and ensure it’s actually you trying to access your account–not just someone with your password.

Examples of ways you can fortify your online accounts by enabling the strongest authentication tools available include: • Security key. Use a small device, such as one that plugs into your USB port, which you have in your possession when logging in.

• Biometric. Use a fingerprint or camera, typically found on your mobile device, tablet or PC, to verify it’s you logging in.

• One-time code. Use a unique code that you enter into a website or application sent to you as a text or provided by an app on your mobile device.

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BBB Community Guide

Most of the popular online accounts and services offer strong authentication technologies for free, and they make it easy, generally only requiring an extra step when logging in from a new/unrecognized device.

If it’s not evident at first glance, double check with companies to see if added protections is available, and if it is not, implement a strong password for use only on that site, and let the company know you care about security by requesting stronger authentication options. There are some simple ways to secure your accounts through better password practices, as well.

• Make your password a sentence. A strong password is a sentence that is at least 12 characters long. Focus on positive sentences or phrases that you like to think about and are easy to remember (for example, “I love country music.”). On many sites, you can even use spaces in your password.

• Unique account, unique password. Having separate passwords for every account helps to thwart cybercriminals. At a minimum, separate your work and personal accounts and make sure that your critical accounts have the strongest passwords.

For more tips on how to keep your accounts safe, visit lockdownyourlogin.com. ❋

IMAGE COURTESY LOCKDOWNURLOGIN.COM

L

Seventy-two percent of Americans believe their accounts are secure with only usernames and passwords, yet every two seconds there is another victim of identity fraud. Your usernames and passwords are not enough to keep your accounts secure.

BBB SEASONAL TiPS

Have a Holly Jolly Christmas!

T

Don’t Get Scammed This Holiday Season

PHOTO BY MONKEY BUSINESS IMAGES; TREE BALL BY TOPSELLER

his holiday season, it’s not just credible businesses and charities hoping you’ll open your wallets; scammers are out to get their hands on your ho-ho-ho dough too. Two prevalent scams we’ll discuss in detail here are gift card and charity scams.

First, let’s talk gift card scams. How do they work? Scammers copy the codes off the back of gift cards before they are purchased. The scammer then waits for the card to be activated and begins to drain the funds. If the card has a scratch-off code on the back, the scammers scratch this off and replace it with a sticker that looks very similar to the original scratch-off. In many stores, gift cards are available in an accessible place to consumers; this means they are accessible to scammers as well. Some scammers are able to take pictures of the needed information in the store. Other scammers have been known to take a stack of gift cards home to ensure they have time to copy down all of the needed info or strip it out using a magnetic reader. After they copy down all of the information they need, the scammer then returns to the store with the gift cards and places them in the front to ensure they will soon be purchased.

You may wonder how the scammer knows when the gift cards have been activated. Most retailers offer an online feature to check the balance of the cards. Scammers will check these websites repeatedly and once there is activity on the gift card they will go drain it.

Consumers can protect themselves in the following ways: • If it is possible, always make sure you purchase the gift card from behind the counter. If you are able to do this, you will know the scammers have not yet gotten their hands on the needed information to drain your gift card.

• If you get the card from the shelf, make sure you check for signs of tampering.

• Always save your receipt when you purchase a gift card. If the funds are drained, you may be able to recover your losses with the merchant who sold the card or from the store at which the gift card is redeemable.

Another scam to be on the look-out for this holiday season is the charity scam. Scammers take full advantage of consumers’ generosity during the holidays. Scammers may get in contact with you via email, phone, face-to-face, mail, and so on, in or-

der to try to collect funds from you for their “charity”. There are some red flags you can keep a look-out for in order to avoid falling victim to a charity scam.

• Scammers won’t be able to provide proof that contributions will be a tax deduction.

• Scammers will refuse to give you any details about the charity.

• Scammers often use a name that is very similar to a reputable charity.

• Scammers will ask for donations in cash or a wire transfer.

• Scammers use high-pressure tactics in order to obtain your funds as fast as possible.

Here are some simple ways you can prevent yourself from falling victim to these tactics: • Always check with the BBB’s Wise Giving Alliance before making a donation by visiting www.give.org • Ask for detailed information about the charity such as: telephone number, address, mission, and principal’s names.

• Do a google search of the charity’s name; if Google provides information alleging a possible scam, this should be a red flag.

• Never send cash to a charity.

• Never send a wire transfer to someone you do not know. ❋

Armed with knowledge and a few simple strategies, you can make the holidays merrier by protecting yourself.

Here’s wishing you a safe, happy and scam-free season.

BBBGuide.com

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BBB SEASONAL TiPS

BBB's Tips for

H liday Giving The holiday giving season is in full swing and BBB wants donors to be informed when they make donations of time and money.

“The holiday season is a time when most donors are their most generous. It is imperative that donors give to charities that are efficient and provide measurable outcomes,” said Carrie Rossman, director of the BBB Institute for Marketplace Trust. “Donors now have many different ways to help the charities of their choice and we want them to understand what questions they need to ask and what to look out for.”

BBB offers the following tips: Sound-a-Like Scams. Donate to the right charity, not one that just sounds like a reputable charity.

High-pressure pitches. A reputable charity will answer questions and inform you about their operations. Don’t feel pressured to donate on the spot.

Donate goods. If you donate goods, make sure they are in good condition.

Giving unusable items in poor condition creates an undue burden on the charity you are trying to help.

Text donations. After you text message a certain number, the donation is added to your cell phone bill.

While this is fast and easy, the donation can take months to reach the charity.

Don’t give cash. Always give in the form of a check or money order made out to the charity, never an individual (unless, of course, it’s a Salvation Army bell ringer).

Cause marketing. Many products claim a portion of proceeds go to a certain cause. Make sure there is a disclosure of the actual or anticipated amount of purchase that will go to charity.

Check with state charity officials. In many states, charities are required to register, usually with the office of the attorney general, before soliciting. Go to www.nasconet.org/documents/u-s-charity-offices/ for the relevant office in your state.

Embedded giving. Many grocery stores give you the option to donate to a charity by adding that amount to your receipt. Make sure you know exactly which charity will benefit from your donation.

Online donations. Make sure you give through a secure website with “https” in the browser. You should also review the charity’s privacy policy to see how your personal information can be used.

Telemarketing. When making a donation over the phone, make sure you are giving directly to the charity and not to a third party. In some cases a for-profit telemarketing company may be keeping a sizable portion of your donation. ❋

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BBB Community Guide

TOP PHOTO BY TOPSELLER; BOTTOM PHOTO BY BILLION PHOTOS

Volunteer. If you don’t have the money to give to your favorite charity, consider donating your time.

Few charities will turn down volunteers.

Beauty

the

of

ugly food

Why imperfect food should find its way to our tables instead of the trash.

BY ELI WALLACE

PHOTOS: SHUTTERSTOCK.COM

Imagine you spend enormous quantities of time and resources making something. You do it well—so well that everyone you know eagerly waits for the things you make. You ship your things around the world. Far-flung friends and strangers want your product.

Would it surprise you, then, if 40 percent of what you made ended up in the trash?

Welcome to the modern agricultural system. “We put an enormous amount of resources into food, which is why minimizing food waste is so important,” says Hana Dansky of Boulder Food Rescue (BFR), a nonprofit devoted to placing perishables in hungry bellies. “Fifty percent of our land use and 80 percent of our freshwater resources go to agriculture. Then we throw 40 percent of it out, sometimes before it even reaches anyone’s home.”

BFR is currently working with the city of Boulder to audit food waste in the city, but Dansky sees food waste as a national, systemic problem more than a local one. She says, “A lot of it comes

from the perception of abundance that we have in our country. It’s a perception of perfection. We’ll always have stacks and stacks of apples in every grocery store, no matter what season it is. Each apple not only has to have the perfect shape, but also be perfect: no bruises, no brown spots. Then the produce is expected to last for the longest amount of time once it’s bought.”

In the agricultural chain, the biggest wasters are actually farms, which recognize that imperfect produce won’t sell to grocery stores. Farmers compensate for their losses by overproducing food and leaving the unsellable, ugly fruits and vegetables on the ground.

Then there are the shipping losses. A truckload of perfect avocados may leave the farm, but by the time it travels across

the country, many of the fruits end up nicked, bruised or overripe. Those will be culled from the group; then buyers will carefully scrutinize the ones that make it to the store shelf. “At grocery stores, they have to overstock. They cull the produce three times per day and throw out good food that isn’t pretty enough,” Dansky explains. “Stores always keep things overstocked, because people are more likely to buy something if there’s more of it on the shelf, rather than if there’s only one or two items left.”

Spoiled Rotten Even if they make it to your fridge, perishables may not make it to your mouth. A 2015 study by the American Chemistry Council reported that the average American dumps $640 worth

Use less-than-perfect vegetables in soups and stews—no one will know how much you had to trim them. If they’re really homely, puree the soup, or throw your carrot nubs, half-onions, parsley stems, withered mushrooms and limp celery stalks into the stockpot. Just don’t use anything moldy.

BBBGuide.com

35

figures that show one out of six adults and one out of five children in America are food insecure.

“We're talking families with young kids who have more mouths than they can feed and are living in a cycle of poverty," says Dansky. The flip side is the senior population, which is complicated by mobility issues and a lack of income.”

Ways to Pitch In

Moldy berries taste awful, so pick them over carefully. Trim salvageable berries, discard any leaves, and use them fresh or frozen in smoothies and other foods where perfection doesn’t matter. Citrus fruits that look bad outside can stay juicy inside for weeks; squeeze them and freeze the juice for marinades and other uses.

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BBB Community Guide

beautiful on the inside as their ingredients were ugly on the outside.

The result? Sold-out stores, a rush of media attention, and according to the retailer, an average of 1.2 tons of ugly produce sold per store in the first two days.

Some U.S. grocers have followed suit, including the new nonprofit discount retailer The Daily Table in Dorchester, Mass., founded by Doug Rauch.

The former president of Trader Joe’s, Rauch cited the food waste he saw at that chain and the country’s incredible amount of food insecurity—meaning you’re not sure when or where your next meal will come—as motivators for creating the store. BFR’s Dansky cites

PHOTOS: SHUTTERSTOCK.COM

of food per year (the U.S. government estimates the cost per household per year to be around $900). And sell-by dates encourage people to toss what’s often still perfectly good—especially when it comes to eggs, dairy products and meats.

If the waste of resources and money isn’t enough, there’s also pollution. As food decomposes in landfills (35 million tons in 2012, according to the Environmental Protection Agency), it creates methane, a greenhouse gas. And that adds up to trouble.

So what can we do to ameliorate a system that leaves people hungry, food uneaten, resources wasted, money lost, and global climate change accelerating? Enter “Inglorious Foods.”

In 2014, the European Year Against Food Waste was in full swing. Intermarché, France’s third-largest grocery chain, launched a campaign called “les fruits et légumes moches,” or in English, inglorious fruits and vegetables.

The grocery bought lumpy lemons, bruised apples, deformed carrots and gnarly potatoes, and sold them in stores for 30 percent of the price of their ­picture-perfect counterparts.

In addition to the produce, stores sold fruit juices and vegetable soups made from inglorious produce to show consumers that these products tasted as

Unless you’re the owner of a national grocery store, it’s hard to know how individuals can reduce food waste in meaningful ways.

“The first step is awareness,” Dansky says. “Awareness had to grow in Europe before the grocery stores responded.”

That can mean posting on social media or asking grocery stores that don’t work with food redistributors about their food waste.

Individuals can donate extra food, including excess garden produce, to food pantries. Dansky also recommends visiting www.lovefoodhatewaste.com for storage tips, last-minute recipes and planning ideas to reduce personal food waste.

Finally, volunteering with food pantries and redistribution organizations like BFR, EFAA and CFS is a hands-on way to tackle food waste. Assisting them financially is also a huge boon to getting nutrients into hungry mouths.

So perhaps it’s time to get over our perception of perfection and start welcoming ugly food to the table. Our wallets, climate and communities will be fuller and better for it. ❋

Collect “inglorious” apples for a batch of delicious, ridiculously easy homemade applesauce.

Dried-out as it looks, the apple on the left might still work fine for that purpose, while the spotted one only needs a little trimming. If you like pink applesauce, use as much of the red peel as possible.

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Blakes Paintless Dent Repair, LLC (720) 560-5994 Auto Paintless Dent Repair Blooming Ideas (303) 458-1658 Florists - Retail

Blue Mountain Kitchens LLC (303) 838-4433 Kitchen & Bath - Design & Remodeling Blue Valley Energy, Inc 303-993-2645 Air conditioning & Heating Contractors - Residential Boulder Auto Service and Repair (303) 442-8717 Auto Repair & Service Boulder Cleaners, Inc. (303) 581-0630 Dry Cleaners Boulder Works Inc. (303) 786-8380 Sandblasting

Bowman Heating and Air, LLC (303) 622-6502 Air conditioning & Heating Contractors - Commercial Broadcast7 Media (303) 219-0154 Web Design

Carpenter Roofing LLC (303) 674-1706 Roofing Contractors

Cece Buys Houses (303) 357-0355 Real Estate Investors

Certified Windows and Siding (720) 583-2550 Siding Materials CFO Business Advisors LLC (720) 295-8745 Business Consultants

Chabelos Landscape & Concrete (720) 447-9031 Concrete - Custom Chauffeured Events, LLC (303) 598-1554 Transportation Services

Cherdack Pain Management & Rehabilitation (720) 519-1504 Physicians - Specialists City Grande Asphalt, LLC (720) 481-4153 Asphalt Clark Construction (720) 380-5292 Siding Contractors

Clark's Downing Street Auto Body, LLC (303) 296-8657 Auto Body Repair & Painting

CleanPro Janitorial Services, LLC (720) 207-7418 Cleaning Services - Commercial Office Colorado & Wyoming Granite LLC (720) 307-5557 Granite Colorado Cardiac CPR, LLC (720) 663-9825 CPR Training & Certification

Colorado Digital Solutions (303) 717-3388 Computer Printers Sales & Service Colorado Living Spaces, LLC (303) 868-3038 Landscape Contractors

Colorado Outdoor Living Design & Sales, LLC (720) 987-0761 Landscape Contractors

Colorado Precision Dentistry and Orthodontics (303) 791-0472 Dentist - Orthodontist Colorado SEO Services (720) 275-5039 Web Design

Colorado Tile Company (303) 507-8782 Tile & Marble

Colorado's Finest Roofing (720) 201-7933 Roofing Contractors Comfort Mechanical LLC (303) 349-6244 Heating & Air Conditioning CoPro Construction (303) 877-7464 Roofing Contractors

Cornerstone Granite, Inc. (303) 733-0255 Marble & Granite Installation, Stonework Fabrication Corvus Janitorial Systems (303) 669-6433 Janitor Service

Creation Landscaping Services (303) 499-8831 Landscape Contractors Creative Masonry (303) 808-0598 Mason Contractors

Creative Roofing Solutions, Inc. (720) 388-8504 Roofing Contractors

Creative Treatment Options Inc. (303) 467-2624 Drug Abuse & Addiction - Info & Treatment CS & Associates LLC (303) 422-7992 Property Management

Customized Maintenance Service, Inc. (303) 525-1133 Heating Contractors Cyclone Air (720) 347-0981 Air Conditioning Repair D & T Services, Inc. (720) 331-6325 Roofing Contractors

Darlene Kay LLC (720) 933-1762 Painting Contractors

Dave's Landscape & Construction, Inc. (720) 270-1955 Landscape Contractors

DC ProPainting Company Llc. (720) 365-2020 Painting Contractors

Denver Foundation Solutions LLC (720) 360-1179 Foundation Repair & House Leveling Denver General Abatement, LLC (720) 445-2406 Asbestos Removal Service

BBBGuide.com

37

July 7 through October 7, 2016 Denver Homes Group, LLC (303) 353-0600 Real Estate Services

Denver Pain Management Clinic (720) 519-1236 Physicians - Specialists Denver Payments LLC (720) 317-5468 Credit Card Processing Service

Denver Regenerative Medicine (720) 583-1648 Physicians - Specialists DesignCrew LLC (303) 368-4555 Windows DetailXPerts (720) 600-2230 Auto Detailing

Diesel Permits, Inc (765) 742-2610 Truck Permits Direct Lending (720) 870-6812 Mortgage Brokers

Division 7 Services LLC (720) 897-6996 Contractor - General Green Builder DJK Construction, Inc. (303) 598-3946 Siding Contractors

DMX Landscape & Maintenance (720) 435-1313 Landscape Contractors Doors Done Right (720) 344-1411 Garage Doors & Openers

Driveway Experts, LLC (720) 256-0063 Asphalt

Dwight's Comfort Air LLC (303) 557-8055 Heating Equipment & Systems Cleaning & Repair Eagles Nest Consulting Group, LLC (720) 984-1001 Investigators Eco Appliance Repair Co. (720) 808-0062 Appliances - Small - Service & Repair EcoTek Pest and Wildlife LLC (720) 771-1125 Pest Control Services Efrain Morales Exteriors Inc (303) 500-3861 Roofing Contractors

El Rancho Construction (303) 921-9874 Construction & Remodeling Services Elite Electrology Esthetic Spa (303) 776-7139 Electrolysis Elite Pest Defense (720) 378-5666 Pest Control Services

Ellis Entertainment, LLC (970) 618-6936 Contractor - Low Voltage Systems Estate Sales By You, LLC (720) 636-6085 Franchising

Evergreen Electrical Services, Inc. (303) 670-9045 Electricians Evoke Custom Builders, LLC (720) 364-5411 Contractors - General

38

BBB Community Guide

Excel Pro Carpet Cleaning, Inc. (303) 669-4619 Carpet & Rug Cleaners Excello Motors LLC (303) 726-6492 Auto Dealers - Used Cars

Executive Career Partners International Inc. (303) 951-4169 Employment Counseling

Fabrum Builders (303) 974-7872 Construction & Remodeling Services Finish Line Car Wash (303) 756-9565 Auto Detailing FINN Real Estate (303) 999-0187 Real Estate

Fiore & Sons, Inc. (303) 429-8893 Excavating Contractors

Fire & Ice Heating and Air (303) 903-5756 Heating & Air Conditioning

Flesher Hinton Music Co. (303) 433-8891 Musical Instruments - Dealers

Foothills Heating & Cooling, LLC (303) 973-2706 Heating & Air Conditioning Forest Hills Restoration LLC (303) 815-6663 Roofing Contractors Forever Young Custom Concrete, LLC (303) 929-4944 Concrete - Custom

Franktown Firearms, LLC (720) 443-0506 Gun Dealers

Freedom Automotive and Diesel, LLP (720) 524-6341 Auto Repair & Service - Diesel Freeman Signs, Inc. (303) 781-0106 Signs

Front Range Heating and Air Conditioning (720) 840-5429 Heating & Air Conditioning Full Finish Drywall LLC (720) 371-3097 Drywall Contractors Garay Concrete (303) 748-5874 Concrete - Custom

Garcia's Auto Repair LLC (720) 447-9323 Auto Repair - Maintenance Garden Art, Inc. (303) 440-0605 Landscape Contractors

GDL Drywall & Painting LLC (303) 587-9080 Drywall Contractors GE Tree Service (303) 500-2017 Tree Service

Gil - Roy Construction, Inc. (303) 944-3187 Contractors - General Git Rid of It CO, LLC (720) 339-6944 Junk Removal

Goldenwood, Inc. (303) 279-4618 Home Improvements

Gonzoz Refrigeration (303) 521-4087 Refrigeration Equipment Commercial - Sales & Service Grade A Excavation & Landscape, Inc. (720) 280-4933 Excavating Contractors

Greener Furnaces & A/C (720) 435-1640 Heating Contractors

Greystone Technology Group, Inc. (303) 757-0779 Information Technology Services Haglin Automotive, Inc. (303) 442-8547 Auto Repair & Service

Hammerwell Incorporated (303) 443-3430 Home Builders Hard-Working Hands LLC (720) 272-7319 Home Improvements

Hardwood Floor Solutions, Inc (303) 668-4989 Hardwood Floor Contractors Harris Dewart LLC (303) 258-3588 Home Builders

Heartland Construction Services, LLC (720) 467-6005 Roofing Contractors

Hettick Contractors LLC (303) 638-5452 Project Management

Home Run Enterprises LLC (720) 338-4586 Contractors - General Home Simple (303) 472-6605 Real Estate Brokers

Homegrown Moving Company, LLC (303) 587-6200 Movers

Homegrown Sporting Goods (800) 215-0964 Sporting Goods - Retail

Hometown Garage Doors, LLC (720) 266-1819 Garage Door Repair Hunter Lending, LLC (303) 292-5363 Mortgage Brokers

HyperThreat Sound, LLC (303) 570-3264 Recording Service - Sound & Video Ibotta, Inc. (303) 593-1633 Mobile Apps

Im Home LLC (720) 877-6975 Construction & Remodeling Services

InsightQuote, Inc. (720) 675-8225 Sales Lead Generation

Integrity Roofing Services, Ltd. (720) 772-1872 Roofing Contractors IRCE LLC (303) 909-3117 Contractors - General

J & M Commercial Services LLC (303) 296-9200 Asphalt J & R Sprinklers South, Inc (303) 688-5909 Lawn & Garden Sprinkler Systems J T Roofing (720) 226-1062 Roofing Contractors

JDR Enterprises LLC (303) 961-4307 Excavating Contractors

Jeremy's Garage Ltd. (720) 340-6695 Auto Repair - Maintenance

Jim's Floor Service (720) 373-1320 Hardwood Floor Contractors John Elway Cadillac (303) 667-0077 Auto Dealers - New Cars

John R Neumann Painting Inc (303) 818-3010 Painting Contractors Johnson Construction Company, LLC (303) 719-7663 Roofing Contractors

Journey Mobile Incorporated (408) 215-1400 Mobile Apps JTD Enterprises, Inc. (720) 355-6026 Landscape Contractors

K B Sewer & Drain Services, LLC (720) 440-3708 Plumbing Drains & Sewer Cleaning Keystone Education (888) 303-0279 Online Education Kiddy Kare (845) 548-7593 Child Care - In Home

King Rooter & Plumbing, LLC (303) 949-2593 Plumbers Kitchenworx (720) 412-8001 Kitchen Remodeling

Knight Electric LLC (720) 778-7315 Electricians

Larry H. Miller Colorado Chrysler Jeep (303) 341-4050 Auto Dealers - New Cars

Image Line Renovations (720) 842-2188 Kitchen Remodeling

Larry H. Miller Dodge Ram Cherry Creek (720) 208-7100 Auto Dealers - New Cars

Innovative Mortgage Group (720) 638-2387 Mortgage Brokers

Larry H. Miller Nissan Southwest (303) 904-7700 Auto Dealers - New Cars

Impulsify Inc (888) 306-3252 Marketing Consultants

Larry H. Miller Fiat Denver (720) 501-4751 Auto Dealers - New Cars

LHRT Construction and Restoration, LLC (303) 801-8264 Remodeling Services

Life Designs Real Estate, LLC (303) 489-6876 Real Estate Mallard's Heating & Air Conditioning, LLC (303) 887-1127 Heating Contractors

Masterpiece Gutter, LLC (720) 242-6404 Contractors - Gutters

McCarver Construction LLC (720) 837-4516 Roofing Contractors MetroSource Services (720) 233-0761 Upholstery & Carpet Cleaning

MFD Real Estate Solutions, LLC (303) 841-4089 Real Estate Developers

Mile High Adjusters, LLC (720) 389-5616 Schools - Insurance Adjuster Training Mile High Dents LLC (720) 507-7766 Hail Repair

Mile High Painting & Home Improvements, LLC (720) 434-6689 Painting Contractors Montres Allison, Inc. (720) 722-1177 Watches - Wholesale & Manufacturers

Move On Move Out LLC (303) 455-2227 Real Estate MoveHero LLC (720) 327-3002 Movers Mr. WPress (720) 434-9189 Web Design

Natural Flow, LLC (303) 813-1800 Colon Hydrotherapy - Colonic Therapy New Dimensions Construction, Inc. (303) 994-8140 Contractors - General New Finish Interior (303) 917-5489 Asbestos Removal Service New Morning, Inc. (720) 466-3579 Gutter Cleaning

North Washington Dental Group, P.C. (303) 452-2053 Dentists

Northside Emergency Pet Clinic (303) 252-7722 Veterinarians One of a Kind Painting (720) 255-4154 Painting Contractors

OneMove (855) 355-4972 Moving Services - Labor & Materials OnTrack Wall Solutions (720) 490-1291 Shelving

July 7 through October 7, 2016 Pawn Bank, Inc. (303) 762-8096 Pawnbrokers

Performance Window Tint, LLC (720) 434-8986 Auto Service - Window Tinting Pete's Panels (303) 420-9403 Office Furniture & Equipment Petes Garage LLC (303) 442-4449 Auto Repair - Maintenance Phil's Handy (720) 282-5707 Handyman Services

Pierce Elliot Law (303) 284-3850 Attorneys & Lawyers

Pilum Defense Agency, LLC (303) 306-4756 Investigators

Pool & Spa Medics llc (303) 842-5278 Swimming Pool Service & Repair

Pradia Collaborative Solutions (720) 581-8094 In-home Care Precision Builders & Remodelers, Inc. (720) 434-1105 Remodeling Services

Preferred Companies (720) 285-8887 Contractors - General

Premier Home Restoration, Inc. (720) 320-6666 Remodeling Services Premium Blinds Direct (720) 364-9774 Blinds

Prendergast Law Firm, P.C. (303) 797-3300 Lawyers-Criminal

Prestige Roofing & Construction (720) 541-9522 Roofing Contractors Prestige Roofing LLC (720) 377-7874 Contractors - General

Priority Drain and Sewer (720) 955-7951 Sewer Inspection Pro Basements LLC (720) 291-0098 Basement - Contractors

Pro Built Restoration, LLC (888) 500-9111 Roofing Contractors PRO Roof Systems (720) 325-9020 Commercial Roofing

Prodigy Hardwood Floor (720) 205-1178 Contractors - Flooring

Professional Concrete Works (303) 506-6958 Concrete Contractors

ProPharma Distribution, LLC (877) 460-1411 Medical Equipment & Supplies Quail Run Sports (303) 646-3868 Sporting Goods - Retail

Quality One Dent, Inc. (866) 336-8626 Auto Body Repair & Painting

Quality Restoration, LLC (720) 483-9476 Construction & Remodeling Services Quick Drain (303) 716-0600 Plumbing Drains & Sewer Cleaning Rainen Massage Therapy, LLC (720) 308-7248 Massage Therapists Rapid Housing Solutions (303) 548-2642 Real Estate Consultants

Rare Coin Warehouse, Inc. (720) 242-8010 Coin Dealers, Supplies Ratio Beerworks (303) 997-8288 Brewers RE/MAX Success (303) 366-0115 Real Estate Agents

RedCloud Peak, LLC (720) 495-7464 Real Estate Consultants Reed Renovation LLC (720) 481-8290 Remodeling Services Refijet (720) 405-2500 Financing Consultants

Reliable Construction, LLC (303) 952-7677 Contractors - General

Renovations West Group LLC (303) 908-4061 Contractors - General

Resto'Sured Restoration (720) 507-8425 Fire & Water Damage Restoration Restoration Logistics (303) 657-1400 Water Damage Restoration

Reverse Mortgage Funding (303) 773-3077 Reverse Mortgage Ridge Mechanical, Inc. (303) 755-3800 Heating Contractors

Right Away Heating & Air Conditioning, LLC (720) 646-1962 Heating Contractors

Ritchey Livestock ID (800) 327-8247 Livestock Equipment & Supplies RMM Home Solutions (303) 731-5311 Real Estate - Short Sale Rob's Cat Service, LLC (970) 389-1382 Excavating Contractors

Rocky Mountain Heat, LLC (303) 425-4550 Air conditioning & Heating Contractors - Residential Rocky Mountain Insurance Services (303) 699-1346 Insurance Companies Rohac's Junkyard Dogs (720) 296-1440 Junk Dealers Romper Stumper, Ltd. (303) 505-0976 Tree Service

Rooter 66, LLC (303) 596-0265 Plumbers

RopaRoofing (720) 284-8831 Roofing Contractors

RRR Stone Tops, Inc. (720) 243-9961 Cabinets

SageLogix, Inc. (303) 925-0100 Information Technology Services Salazar Painting, LLC (720) 900-9745 Painting Contractors

Sanchez Mechanical, Inc. (303) 287-9084 Heating Contractors

Sarge & Co, Inc (303) 984-0663 Stucco & Exterior Coating Contractors Secure All Solutions, LLC (303) 663-3524 Security Control Equipment & System Monitors Selbo Therapeutics Inc (303) 255-1047 Massage Therapists

Select Home Care (303) 757-2300 Elderly/Senior Specialty Services Senior and Family Financial (720) 980-1183 Financial Services

Seniors Helping Seniors South Jeffco (303) 919-2839 Elderly/Senior Specialty Services Serendipity Catering (303) 561-3663 Caterers

Service First Permits, LLC (888) 755-2469 Building & Development Permits Set in Stone Tiling (720) 404-1979 Tile & Marble SG Electric (720) 435-3031 Electricians

SG Rooter (303) 953-8695 Plumbing Drains & Sewer Cleaning Shop One Stop Roofing & Construction LLC (303) 330-6807 Roofing Contractors Silvercloud Construction Group, LLC (303) 862-5218 Concrete Contractors

SJS Heating and Cooling, LLC (303) 916-2891 Heating Contractors Skinny Fabrication (720) 854-9838 Ornamental Metal Work

Small World Movers, LLC (303) 931-6135 Movers SMSB, Inc. (970) 531-5997 Computers - Networks

Space Wranglers, LLC (303) 349-3700 Elderly/Senior Specialty Services

Speedway Auto Center, LLC (303) 944-6766 Auto Dealers - Used Cars Starr Maintenance (303) 854-8326 Property Maintenance Stockdale Electric (720) 272-2708 Electricians

Stone Mechanical (720) 763-0633 Heating & Air Conditioning

Storm Electrical Services, Inc (720) 800-6655 Contractor - Electrical Sturms Custom Painting, LLC (303) 548-0755 Painting Contractors SunKey Energy (303) 512-3100 Contractors - Solar Energy

Superior Engines (303) 233-2342 Engines - Rebuild & Exchange

Superior Mechanical Services, Inc. (303) 935-2613 Heating Contractors Suzanne M. Smith, Inc. (303) 475-2757 Adoption Services

Tacoma Restoration Inc. (303) 842-8425 Home Improvements

Talon Construction (303) 791-5165 Construction & Remodeling Services Tayler Made Bail Bonding (303) 623-0399 Bail Bonds

TechFarmer LLC (720) 222-5015 Information Technology Services Temp Fill-Ins, LLC (303) 690-8863 Employment Contractors Temporary Help

The Denver Roofing Company (303) 720-1934 Roofing Contractors The GarageCondos, LLC (303) 518-2353 Garage Builders

The Law Office of Lori Crystal, LLC (303) 660-9056 Attorneys & Lawyers - Family The Murphy Law Firm, LLC (303) 536-7000 Attorneys & Lawyers

The Savela Law Firm, P.C. (303) 865-4545 Attorneys & Lawyers - Criminal The WireNut (303) 494-1285 Electricians

Tile It, LLC (720) 988-5659 Tile - Ceramic - Contractors & Dealers TJS Remodels and Renovations (303) 883-1909 Remodeling Services TNT Mechanical Services LLP (303) 601-3487 Heating & Air Conditioning Top Knot Floors, LLC (720) 329-8231 Flooring/Tile Dealers

Toyexus (303) 722-0234

Auto Repair & Service Trailhead Electric, Inc. (720) 308-5995 Electricians

Trinity Therapeutic Massage (720) 261-4760

Massage Therapists Triple Z Heating and Air Conditioning (720) 385-7487

Air conditioning & Heating Contractors - Residential Tucker College Solutions, LLC (720) 402-3333

College Admission Counseling Uncle Bob's Self Storage (303) 341-2220

Storage Units - Household & Commercial

United Auto Repair, LLC (303) 862-8750

Auto Repair & Service Waterstone Mortgage Corporation (262) 691-9300

Mortgage Bankers Waterworx Plumbing, Inc. (720) 422-4529 Plumbers

Western Summit Roofing Contractors LLC (303) 729-3683

Roofing Contractors Wiebeck Construction, LLC (303) 241-3360

Contractors - General Wired UP Electrical Design (303) 579-5691

Contractor - Electrical Woodley's Fine Furniture (303) 651-1015

Furniture - Retail Worldwide Moving Systems LLC (303) 776-8529

Moving Services - Labor & Materials WOW Wood Floors, LLC (720) 770-1969

Contractors - Flooring Wright Group Event Services (303) 295-7368 Event Planners

Your Best Friends Closet LLC (303) 333-7467

Clothes - Consignment & Resale Z-craft

(303) 847-1885

Roofing Contractors Zick Construction, LLC (970) 219-4911

Roofing Contractors

BBBGuide.com

39

ADVERTISER INDEX 1st Stop Bail Bonds. . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 303 Heating & Air, Inc.. . . . . . . . . . . . . . . . . . . . . . . . . 32 A Pest Control Company. . . . . . . . . . . . . . . . . . . . . . . 33 Abbey Carpet & Tile. . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Absolute Heating & Cooling LLC . . . . . . . . . . . . . . . 27 Adam's Roofing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Add-A-Deck of the Rockies. . . . . . . . . . . . . . . . . . . . 32 African Eyes Travel. . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 All Weather Heating & Cooling. . . . . . . . . . . . . . . . . 32 American Dream Decks. . . . . . . . . . . . . . . . . . . . . . . . . 4 American Medical Sales & Repair. . . . . . . . . . . . . . . 33 Amerifloor, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Apartment Lending Corp.. . . . . . . . . . . . . . . . . . . . . . 33 Applewood Our House. . . . . . . . . . . . . . . . . . . . . . . . 29 The Basement Edge, The . . . . . . . . . . . . . . . . . . . . . . . 14 Basement Finishing Colorado, Inc. . . . . . . . . . . . . . . . 8 Boulder Valley Transfer. . . . . . . . . . . . . . . . . . . . . . . . . 6 Briar Street Builders. . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Brother's Fence Co.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Budget Garages & Construction . . . . . . . . . . . . . . . . 17 Butterfly Pavilion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29 C Property Restoration. . . . . . . . Outside Back Cover C2 Renovations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Calabrese Flooring. . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Champion Windows. . . . . . . . . . . . . Inside Back Cover Christian Care Services . . . . . . . . . . . . . . . . . . . . . . . . . . 7 CMS Flooring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Colorado Asbestos Inspections. . . . . . . . . . . . . . . . . 32 Colorado Christian Services . . . . . . . . . . . . . . . . . . . . 32

BBB SERVING DENVER/BOULDER

Colorado Health Insurance Brokers. . . . . . . . . . . . . 33 Colorado Patio Concepts. . . . . . . . . . . . . . . . . . . . . . . 15 Colorado Pest Management. . . . . . . . . . . . . . . . . . . . . 8 CS Advocare, Inc.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Day & Night Mechanical. . . . . . . . . . . . . . . . . . . . . . . . 32 Dunn-Rite Hardwood Floors . . . . . . . . . . . . . . . . . . . 23 Dutch Creek Electric. . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 ED Hoffman Floor Service, Inc.. . . . . . . . . . . . . . . . . . 21 ElectriTech, Inc.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Erives Heating & Air. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Fine Carpet & Fabric Care. . . . . . . . . . . . . . . . . . . . . . 33 Flooring By MFS Designs. . . . . . . . . . . . . . . . . . . . . . . 19 Front Range Plumbing. . . . . . . . . . . . . . . . . . . . . . . . . 33 Garage Door Pros. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Gardner Roofing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 GreenPoint Roofing . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Handyman Complete Services LLC . . . . . . . . . . . . . 32 Hassle Free Yard Care . . . . . . . . . . . . . . . . . . . . . . . . . 33 Innovative Painting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Integrity Building Solutions . . . . . . . . . . . . . . . . . . . . 25 J&K Roofing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 KCA Companies, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Kraftwork Design, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Lance Landscaping LLC . . . . . . . . . . . . . . . . . . . . . . . 27 Law Office of Kevin C. Flesch. . . . . . . . . . . . . . . . . . . 17 Leo's Heating, Air Conditioning & Refrigeration. . . .21 Lifetime Construction LLC. . . . . . . . . . . . . . . . . . . . . . 17 M&R Roofing, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Mauricio Painting Services. . . . . . . . . . . . . . . . . . . . . . 21

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Michael's Roofing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Modern Overhead Door Co. . . . . . . . . . . . . . . . . . . . . . 7 New Windows for America. . . . . . . . . . . . . . . . . . . . . . 7 OB Painting, Inc.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Personal Plumbing LLC. . . . . . . . . . . . . . . . . . . . . . . . . 11 Piper Electric Company, Inc.. . . . . . . . . . . . . . . . . . . . 13 Prep-Rite Coatings & Contracting LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Inside Front Cover Pro Care Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . 32 Pro Smile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Professional Painting Services, Inc.. . . . . . . . . . . . . . 33 Ray Viger Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 RCM Construction & Remodel LLC. . . . . . . . . . . . . 32 Reliable Movers, Inc.. . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Rocky Mountain Home Inspection LLC. . . . . . . . . . 33 Ross Tree Company. . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Royal's Heating & Air. . . . . . . . . . . . . . . . . . . . . . . . . . . 6 RR Roofing & Renovation LLC. . . . . . . . . . . . . . . . . . . 11 Safehouse Progressive Alliance for Nonviolence. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Security Plumbing & Heating. . . . . . . . . . . . . . . . . . . 33 Split Rail Fence Co.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Toyexus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Tradewinds Heating & Cooling, Inc.. . . . . . . . . . . . . 32 Two Men With Big Hearts . . . . . . . . . . . . . . . . . . . . . . . 2 Union Square Lock & Safe. . . . . . . . . . . . . . . . . . . . . . 33 Wall Rebuilder, The. . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

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Mention this Ad and Receive an

Extra 5% Off* *

call for details.

MORE THAN 9 OUT OF EVERY 10 CHAMPION CUSTOMERS

Are likely to recommend Champio n to a friend Are likely to recommend our salesp erson to a friend Are likely to recommend our install ation crew Are satisfied with the quality of ou r materials Feel they are receiving a fair value for their money

Source: GuildQuality survey of 40,000+

previous Champion customers.**

BBB Torch Award for Marketplace Trust Trust • Performance • Integrity Champion Windows, Siding & Sunrooms 2011 Winner, Large Business Category BBB Serving Denver/Boulder

10000 E. 45TH AVE., DENVER

303-302-0341 | GETCHAMPION.COM

*Minimum purchase required. All discounts apply to our regular prices. All prices include expert installation. Sorry, no adjustments can be made on prior sales. Cannot be combined with other offers. See store for warranty. **Call store for details.

Offers expire 2-15-17 ©Champion®, 2017 OFFER CODE: 36184

Specialist

303-340-8979 www.getmecpr.com Insurance Specialist HAIL EXPERTS

Specializing in:

ROOFING ● RESTORATION ● INSULATION ● GUTTERS ●

PAINTING ● TENANT READY FINISH & CLEANING ●

Winner of a Gold Star Certificate from BBB Denver/Boulder, 2015