Community BETTER BUSINESS BUREAU
guide
FREE FALL 2014
Better Business Bureau of Denver/Boulder
smart tips for Carpet buying p. 25
Wise choices in elder Care p. 31
Inside:
Save Money, Learn More About BBB Accredited Businesses
Strength of the BBB Brand
12
Earned Trust of Accreditation
17
Selecting Window Treatments
21
The BBB’s NEW Website
34
BBBGuide.com
Serving the Metro Area for Over 40 Years
HOA SpeciAliStS e l a s e l Who ublic! P e h t o t ion or allat t s n I e t Compleaterials Only M
Specializing in High Quality, #1 Grade Cedar Privacy Fences
BBBGuide.com
1
• Design/build basement finish company • Free design consultation* • Licensed • Insured • Local References *Call for details. Offer expires 11/15/14.
We know the difference between right and wrong - and we CHOOSE right. Contact us today at 303-332-6224 or 719-963-2645 Check out our facebook page for fun trivia and special deals. info@gardner-contracting.com • GardnerRoofs.com
2
Building a Better Community
ENVIRO SCREENS AND SHUTTERS
“Reducing Your Energy Bills, One Window At A Time.” • Solar Screens Cooling. Glare Reducing. Efficient.
• Rolling Shutters Strong. Secure. Durable.
• Rolling Shades Live Outside On Your Terms.
FEEL COOL. LOOK GREAT! CALL FOR A FREE QUOTE.
HOA Approved • This is supported by Colorado Statute 38-33.3-106.7.Unreasonable restrictions on energy efficiency measures.
2875 W. Oxford Ave., Unit 4 • Englewood, CO 80110 CALL TODAY! 303-794-2072 • 800-221-4613 • enviroshutters.com
Owner on EVERY job!
2013 BBB Longevity Award
13 years of continuous BBB Accreditation since Sept. 8, 2000
Winner of a Gold Star Certificate from BBB/Denver Boulder, 2013
Call today for a free quote 303.646.9300 • assuredroofing.com Free estimates on installation and repairs 4
Building a Better Community
Clockwise from top: DIA photo by Arina P Habich, courtesy the carpet and rug institute, EdBockStock,
Providing Colorado with highest Quality rooFing ProduCts & serviCes sinCe 1997
Clockwise from top: DIA photo by Arina P Habich, courtesy the carpet and rug institute, EdBockStock, courtesy BBB, rawpixel
CONTENTS 9
Letter from Su Hawk
12
The Strength of the BBB Brand
17
Earned Trust of Accreditation
21
The World of Window Treatments
25
Comforts of Carpets
28
Celebrate Trust With Us at BBB Torch Awards
31
Choosing an Assisted Living Facility
34
Navigating the New BBB Website
38
New BBB Accredited Businesses
Complete edition online at BBBGuide.com Publisher: Thomas W. Brock Art Director: Peggy Doyle Graphic Designer: Allison Gray Advertising Sales: Sandi Ausman, June Lantz, Linda Wigod, Jason Zvitt BBB of Denver/Boulder Publication Support: Vickie Denham, Carol Garton, Megan Herrera, Katie Brown Cover photo by Blend Images
Please note: BBB Accreditation can be discontinued or revoked at any time. Always check with your BBB first to verify if an organization’s BBB Accreditation is current by visiting denver.bbb.org or by calling 303.758.2100.
Copyright © 2014 by Brock Media. All rights reserved. Reproduction of any material in this magazine or on the BBB Community Guide website, including publisher-produced advertising, is strictly prohibited without publisher’s permission. The BBB Community Guide is published by Brock Media, 603 S. Broadway, Suite A, Boulder, CO 80305. Phone: 303-443-0600. Fax: 303-443-6627. Email info@brockpub.com.
JKJ Lawn Sprinkler, Inc
Install/Repair/Service • Xeriscape • Drip Irrigation Complete Landscape Design/Build/Renovate Joe DiBlasi, CIC, CLIA Centennial, CO 80015 303.766.0775 jkjlawnsprinkler.com
LEO’S HEATING, AIR CONDITIONING & REFRIGERATION SERVICES, Inc. over 40 years of experience. licensed and insured. 10% senior discount on labor
(303) 870-8257
or
(303) 833-0615 BBBGuide.com
5
Heating • Cooling REPAIR OR INSTALLATION, WE ARE YOUR “GO TO GUY!” • Committed to Excellence • No Extra After-Hours Service Call Charge • 1 Year Warranty* On Service Repairs • Licensed & Insured • Invest in Your Home & Family • Family Owned & Operated
SAVE 10%* ON A NEW FURNACE! *with qualified payment only Exp. date 11/15/2104
720-365-1187
GrandHomeServicesllc.com *call for details
pplewood AQuality Builders Residential • Commercial • Free Estimates
Excavation • Flatwork • Patios Driveways • Structural Foundation Repair Licensed • Insured Many Local References • No Up-Front Deposit Required
Tom Yang - 303-237-1423 or cell: 303-944-2540
Celebrating Our 30th Year Anniversary APPLEwooD oFFIcE PARk 2700 Youngfield, Suite 280 • Lakewood, co 80215 www.aqbconcrete.biz • aop2700@comcast.net
Building Dreams One deCk at a time
results & Customer service Beyond Your expectations! Custom Outdoor Living Specialist • Innovative Designs • The Finest Wood or Composites • Shade Arbors, Privacy Walls, Deck Covers, and Fences •
Call today for a Free estimate
303-919-2514 www.americandreamdecks.net info@americandreamdecks.net Lifetime Workmanship Warranty* on all decks with steel framing
6
Building a Better Community
5 Yr Workmanship Warranty* • 20 Yrs Experience
* call for details
Value Value
Value
you can count on.
Quality Value 500 OFF
you can count on.
you can see.
$
00
you $can count 00 on.
A HOUSEFUL OF WINDOWS!
500 OFF
Call for more details!
A HOUSEFUL OF WINDOWS! Call for more details!
The Highest Quality Windows The Highest Quality Windows to Fit Every Budget! Q UA L I T Y
• S E R V I C E • VA L U E
$
50000 OFF
Q UA L I T Y • S E R V I C E • VA L U E • Vinyl, Wood, Fiberglass, and Composite A HOUSEFUL OF WINDOWS! Call Us Today! • Vinyl, Wood, Fiberglass, and Composite • Double Pane Low E with Argon Call for more details! Call Us Today! • Double Pane Low E with Argon • Triple Pane Low E with Krypton • Triple Pane Low E with Krypton www.windowsam.com • Unmatched Lifetime Transferable Warranty www.windowsam.com • Unmatched Lifetime Transferable Warranty The Highest Quality Windows • FREE No-Pressure Estimates • FREE No-Pressure Estimates to Fit Every Budget! Q UA L I T Y • S E R V I C E • VA L U E • Factory Direct Pricing • Factory Direct Pricing • Vinyl, Wood, Fiberglass, and Composite Call Us Today! • 1 Year Same-As-Cash• Financing Available (WAC) 1 Year Same-As-Cash Financing Available (WAC) • Double Pane Low E with Argon • Triple Low E with Krypton • Ask Us About Doors and 303-920-0175 • AskSiding! Us About Doors and Siding! Winner of Gold StarPane Certificate from BBB Denver/Boulder, Winner of Gold Star Certificate from BBB 2003-2011 Denver/Boulder, 2003-2011
to Fit Every Budget!
303-920-0175 303-920-0175
• Unmatched Lifetime Transferable Warranty Winner Customer Achievement Award, Angies List Winner Customer Achievement Award, Angies List
All Major Credit Cards Accepted:
All Major Credit Cards Accepted:
• FREE No-Pressure Estimates • Factory Direct Pricing • 1 Year Same-As-Cash Financing Available (WAC) • Ask Us About Doors and Siding!
www.windowsam.com
Winner of Gold Star Certificate from BBB Denver/Boulder, 2003-2011 Winner Customer Achievement Award, Angies List
All Major Credit Cards Accepted:
Residential and Commercial New Builds and Repairs Chain Link and Iron Fences • Wood and Vinyl Fences Privacy or Rail Fences Gate and Iron Fabrication • Automatic Gates with Keypad or Phone Access • Rental Fences est. 2004
CElEbRATIng 20 yEARS In DEnvER
10% off!*
contract price with this ad.
for a FREE ESTIMATE please call
*Must present the coupon for estimate. New installation only. Call for details. Expires 12/31/2014.
www.ozarkfence.com
www.cerichardwood.com
Family-Owned & Fast, Friendly Service!
2171 S. Trenton Way • Suite 209 • Denver, CO 80231
303.202.1000
303-868-5362
BBBGuide.com
7
303-288-0119
1007 E. 75th Ave., Unit D • Denver, CO 80229 • www.kcahvac.com
HEATINg & AIR CONDITIONINg SOlUTIONS
Family-Owned and Operated
Your comfort is our pleasure!
Serving the Metro Denver area for nearly 50 years
• Heating & Air Conditioning • Design Build • Tenant Finish & Remodels • Commercial Maintenance • Service on all Makes & Models (Quarterly, Seasonal PM’s) • Commercial, Residential & Industrial • Residential Precision Tune Ups • New Installs (Seasonal Maintenance) • Replacements & Upgrades • 24 Hour Emergency Service
25 OFF
$
Any Service Call Exp. 11/15/14
Free In-Home Proposals on Furnace & AC Installs
25Furnace OFF
$
We fabricate and erect steel structures for residential and commercial customers. We also provide the following services: Welding • Retail Steel Sales Stainless Steel & Aluminum
APACHE STEEL CORP.
12280 W. 50th Place • Wheat Ridge, CO 80033
303-421-1188
Precision Tune Up Exp. 11/15/14
www.ApacheSteel.com
A-Aaron Pro Roofing & Exteriors Reliable Roofing Service Whether you’re in need of a residential or commercial roofing project, A-Aaron Roofing can get the job done quickly, safely, and within your budget.
We specialize in:
• Roof Repair • Roof Installation • Hail Damage Specialists • Siding & All Exteriors • Residential & Commercial
$500 OFF ANY COMPLETE ROOF* Offer expires 11/15/14
Remember when craftsmen took pride in their work? We still do! At A-Aaron Roofing, we are a family-owned business that takes pride in our work. . “Expertise, experience and customer satisfaction! That’s our main goal. We are easy to work with and all jobs are supervised and inspected.” *Call for Details
720-427-7327 • To see all our services go to: www.A-AaronRoofing.com • FREE ESTIMATES * 8
Building a Better Community
Don’t Just Buy Because A Famous Celebrity is Selling This summer Senator Claire McCaskill opened a hearing to raise the concerns about deceptive weight loss products, and it caught our attention because one of the individuals asked to testify was Dr. Mehmet Oz. Known for his television talk show, Dr. Oz was asked about Pure Green Coffee which claims that it could help people lose weight and decrease body fat. The company featured footage from the “Dr. Oz Show” to sell the supplement but Dr. Oz suggests he had no association with the company and did not receive money from sales. The Federal Trade Commission sued the sellers behind the coffee and accused them of deceiving consumers, and Dr. Oz testified that there is “no miracle pill” without diet and exercise. This is yet another example of products who use (with or without approval) the names or images of celebrities but are not verified, so we always encourage you to research the company first. Where a Company Advertises Doesn’t Always Mean It’s A Trustworthy Company We also are concerned about companies who are “F” rated or on alert from the BBB (because of the number of complaints filed, issues with customer service, violations of the law, etc.) who buy advertising in local or national media. Just because a company buys advertising through a media outlet that you believe is credible does not always mean the company is following good business practices. This doesn’t happen often, but it is important to always check out a business review for a company – no matter where you hear or see their advertising. As a note, Brock Media, the publishers of this Community Guide, only accepts advertising from BBB accredited businesses. Our accreditation process is rigorous, providing you the confidence that we have researched the businesses thoroughly to ensure you are working with reputable businesses. Caution About Virtual Currencies There is an increasing trend to offer rebates, refunds or other products and services through virtual currencies such as Bitcoin, litecoin, namecoin, Ripple, and hundreds more crypto-currencies. These virtual currencies are unregulated, and it makes it difficult for you to verify a credit or even be assured you will receive the actual refund. We highly recommend you ask instead for refunds or payments through conventional services (such as credit cards). Remember, the BBB is here to help you trust the companies with whom you work, so please look at our online directory at findacompany.org to ensure sound buying decisions. Always let us know if we can do more for you to ensure marketplace trust, as we are here to serve businesses and consumers throughout our 12-county service area.
s u h aw k , P r e s i d e n t a n d C E O , D e n v e r / B o u l d e r B B B
BBBGuide.com
9
Time to Save!
$50
Furnace tune up Repair/parts not included. Offer expires Nov. 15, 2014. Must be presented at time of service to gain savings.
When Was the last time you had your furnace tuned up? call your furnace experts today!
Eternal Hybrid Tankless Water Heaters • Boilers • Mini Split A/C Systems Humidifiers and More! Different Brands Also Available
You will get a reasonable price quote whether it’s for a repair or a new heating or cooling system. It’s that simple!
Call Today! 303-936-2696 303-922-8080 or 303-972-4270
24/7 Answering service by a person not a machine! a $350 off aman n* latio al st furnace*Calin ils. l for deta 11/15/14 Offer expires
With Amana, you’ll get a… LIFETIME UNIT REPLACEMENT LIMITED WARRANTY!**
303-936-2696 • 303-922-8080 • 303-972-4270 Licensed & Insured • Nate Certified • Expert Technicians BBB Accredited Business **To receive the Lifetime Unit Replacement Limited Warranty, online registration must be completed within 60 days of installation. Online registration is not required in California or Quebec. Full warranty details available at www.amana-hac.com. Amana is a trademark of Maytag Corporation and is used under license to Goodman Company LP. All rights reserved.
lower Your Electrical Costs with
kvar Energy Controllers SolUTIoNS For residential, Commercial & Industrial ENErGY SavINGS t KVAR Energy Controllers immediately improve your energy efficiency, help the environment and save money by reducing energy costs.
REsidEntiAl
CommERCiAl
industRiAl
Colorado kvar Call today for a FREE consultation!
303-621-5272 KVAR Energy Controllers are manufactured using all American parts and labor. All products are RoHS compliant and LEED Certified by the US Green Building Council.
High Quality Professional Residential & Commercial Painting Services • Affordable Pricing • Very Personable, We Care About Your Painting Needs • Professional • Very Neat and Orderly • Owner Onsite the Majority of the Time • English Speaking Workers • Workman’s Comp & Insured Professional Painting Contractor • We Never Use Subcontractors OB Painting, Inc. 976 S. Cole Dr. | Lakewood, CO 80228 Phone: 303-986-8198 | Cell: 303-908-9063 Email: robertoborn@aol.com OBpainting.com 10
Building a Better Community
$300 Off Exteriors! Expiration date: 11/15/14
$150 Off Interiors! Expiration date: 11/15/14
LOCALLy OwnEd And OPERAtEd! LICEnSEd And InSUREd!
FURNACE AND AC SALE! WE WiLL BEAT MEET ANy * HEATiNG A/C DEAL By15% OR
OR
*On your next Heating or A/C Replacement. Expires 11/15/14 Quotes must be from Licensed, Insured & BBB Accredited Businesses. Must present this ad.
LENNOX ML 180 Gas Furnace ANy SizE
$1800*
We service all major brands!
Expires 11/15/14 *Permits and Code Upates Extra. Crawl Spaces and Attics Extra. Must present this ad.
FREE
*
iComfort WiFi Thermostat When you Buy A Signature Collection Lennox Product *Expires 11/15/14 Must present this ad.
FREE
*
TRiP CHARGE AND PROBLEM DiAGNOSTiCS *Expires 11/15/14 Must present this ad.
Free Estimates!
ERIVES HEATING & AIR “Where quality and economy meet”
303-920-9123 www.erivesheating.com BBBGuide.com
11
BBB Brand
The Strength of the BBB Brand
BBB is a private, nonprofit organization that provides services and programs to assist businesses, consumers, donors and charities. The focus of the BBB’s activities is to promote an ethical marketplace by encouraging honest advertising and selling practices, effective dispute resolution and charity accountability. The services and programs offered by your BBB help you be a more informed, knowledgeable, satisfied consumer and help businesses grow in an ever-changing competitive marketplace. BBB was established in 1912 with BBB Denver/Boulder opening in 1951. Today there are 112 BBBs across the nation and Canada representing more than 400,000 BBB Accredited Businesses and serving millions of consumers and other companies. BBB Denver/Boulder offers services and outreach initiatives throughout a 12-county metro service area. Having more than 100 years of strength in its brand, BBB continues to be competitive and relevant by offering educational programs and services in the ever-changing global marketplace.
Business Reviews and Charity Reports One of BBB’s primary functions is to provide free, unbiased BBB Business Reviews and Charity Reports. We encourage the public to contact us before doing business with a company or donating to a charity. BBB Denver/ Boulder maintains approximately 72,000 BBB Business Reviews on area businesses. The reviews offer basic background information as well as a company’s rating, com12
Building a Better Community
plaint history and advertising concerns. You can also get lists of BBB Accredited Businesses by industry category, and even request quotes directly from our website. You can request a quote from any individual BBB Accredited Business Review and this service is free. Visit findacompany.org to find a BBB Accredited business or charity, or visit denver.bbb.org to get a BBB Business Review on any business or charity.
photo by Arina P Habich
As a consumer, why should you use BBB Denver/Boulder?
2013 Business Reviews Read Nationally: 131,203,270 2013 Business Reviews Read Locally: 3,152,485 BBB Denver/Boulder: Nearly 8,000 BBB Accredited Businesses and Charities More than 4 million total website visits in 2013 BBB Community Guide reaches 300,000 readers each year
2013 Top 10 Industries for BBB Complaints: Customer Reviews BBB now offers a Customer Review program. Adding to the many free services the BBB offers, BBB Customer Reviews give consumers the opportunity to post a ‘verifiedfor-authenticity’ review. BBB Denver/Boulder was one of the first BBBs in the nation to unveil this unique platform. BBB Customer Reviews give further insight into a company’s behavior and are processed by the BBB staff to ensure validity. This program allows the customer to post a positive review on a business and the business can promptly respond to the review to help build customer satisfaction and continued engagement. Dispute Resolution By providing BBB Business Reviews and BBB Charity Reports to the public, we hope to assist with resolution in all sectors of the marketplace. Unfortunately, problems still occur, which create a demand for dispute resolution services. BBB’s general complaint services are free to the public. BBB acts as a neutral third party to facilitate communications between the complainant and the organization that received the complaint, showing the ethical business practices that Accredited Businesses deploy. We are proud that a large number of our BBB Accredited Businesses make a reasonable good-faith effort to resolve issues. Other dispute resolution services consist of mediation or arbitration. The BBB facilitates these hearings and uses professional mediators and arbitrators who volunteer their services. Fees range from $150-$500. Either service is offered to individuals 59+ years of age at a flat fee of $25. Advertising Review BBB’s roots are in assisting businesses in self-regulation in their advertising. Within this program, BBB regularly reviews local advertising to be sure it is truthful and not misleading to the consumer by using the BBB Code of Advertising as our guide. These guidelines mirror Federal Trade Commission laws and rules. BBB - Your Local Expert BBB Serving Denver/Boulder is a respected voice in the media, delivering messaging to both the business and consumer base. News media regularly seek the BBB’s expert advice on businesses, charities, scams and general information for consumers. Your BBB reaches the population through regular appearances on local television, radio, print media, Web and social media. We further our outreach efforts by producing and participating in community events, and speaking to many demographics about issues that directly affect them. ❖
❶ Television — Cable, CATV & Satellite
❷ Internet Access Provider
❸ Money Orders & Transfers
❹ Property Management
❺ Real Estate Services
❻ Auto Dealers New Cars
❼ Payment Processing Service
❽ Collection Agencies
❾ Roofing Contractors
❿ Movers NOTE: The BBB can provide complaint processing, reports and reviews on any local company or charity, not just those that are BBB Accredited.Visit denver.bbb.org for more information.
BBBGuide.com
13
Upgrade Your Home **
Custom-designed solutions built, installed and guaranteed by Champion
Our promise to you You will get a quality product, professionally installed and backed by a worry-free warranty.** We design it. We will help you select the right solution for your home. We build it. Champion products are proudly made in the USA and are designed as systems, which means fit, finish, and performance are outstanding. We install it. Our polite, professional installation teams respect your home and clean up completely. We guarantee it. You get a complete guarantee on all products and their installation.**
Mention This Ad and Get an Additional
WINDOWS • SUNROOMS • ROOFING • SIDING
FREE In-Home Estimates
303-302-0341
5%
OFF*
10000 E. 45th Ave. • DENVER
GetChampion.com Champion Windows, Siding & Sunrooms 2011 Winner, Large Business Category BBB Serving Denver/Boulder
*Minimum purchase required. All discounts apply to our regular prices. All prices include expert installation. Sorry, no adjustments can be made on prior sales. Cannot be combined with other offers. See store for warranty. **Call store for details. Offers expire 12-31-14 ©Champion®, 2014
We design it, build it, install it and guarantee it.**™ 14
Building a Better Community
OFFER CODE: 29807
They want their furnace back.
JOE’S
PLUMBING HEATING & AIR CONDITIONING, INC.
303-398-7044
of new A/C
Furnace Tune-Up
or Furnace
Installment of (1)
Installation
Includes
H.E. Air Filter Ex: 12/31/14
Ex: 12/31/14
Any service or repair Ex: 12/31/14
www.joesplumbinghvac.com
CUSTOMER SATISFACTION IS OUR MISSION
303-340-8979 (Main) 303-829-2663 (Direct) 15461 E. Batavia Drive, Unit B Aurora, CO 80011 www.getmecpr.com
Free Upgraded Shingle*
with the purchase of a complete new roof! Exp. *date call for11/15/2014 details
●
Roofing
● Restoration ● Gutters
● Painting
● Garage
Builder
● Insulation ● Flooring ● Fencing
BBBGuide.com
15
Community BETTER BUSINESS BUREAU
gUIdE
FREE FALL 2014
Better Business Bureau of Denver/Boulder
smart tips for Carpet buying p. 25
Wise ChoiCes in elder Care p. 31
Strength of the BBB Brand
InsIde:
Save Money, Learn More About BBB Accredited Businesses
Help Us Be Better! Please take 2 minutes to complete the Community Guide Reader Survey… Just enter the address below into your browser
bit.ly/bbbsurvey
12
Earned Trust of Accreditation
17
Selecting Window Treatments
21
The BBB’s NEW Website
34
BBBguide.com
ift 0g
$5
d car
AND… We’ll be giving away a $50 ViSA gift card to one lucky person whose name is drawn from those who complete the survey!*
THANK YOU! (*No purchase necessary)
proudly serving Metro denver since 1978
Int
n io
ity In Act r eg
Ross Tree Company
We are a full-service tree company that offers tree pruning, removal, stump grinding, plant health, lawn-care services, and irrigation services. Certified arborist & Colorado State Ag Qualified supervisors available.
Colorado’s Tree InjeCTIon speCIalIsTs
We specialize in systemic and trunk injections, a safe alternative to spraying that works. We can treat for Bark beetles, IPS engraver beetles, Emerald ash bore, and many others.
dan@rosstree.net C roger@rosstree.net www.rosstree.net
303.871.9121
Call or email for your free tree/lawn proposal! 16
Building a Better Community
BBB Accreditation
photo by rawpixel
W
e’ve all had to make decisions when it comes to choosing a business to help us remodel, repair the plumbing, reroof, etc. Even buying tires, picking a pet sitter, or selecting a dentist requires doing some homework. How do you know who is reliable, who conducts business fairly and who has your best interests at heart? For more than 100 years, the Better Business Bureau has provided the public with services to help encourage trustworthy relationships with businesses. BBB Accredited Businesses are companies that have met and formally agreed to maintain BBB standards of ethical business practices. BBB Accredited Businesses pay a fee for accreditation review and monitoring, and to support services the BBB provides to the public for free. BBB Accreditation is earned and monitored, not simply bought. Every BBB Accredited Business must apply for accreditation, meet and agree to maintain the eight BBB Standards for Trust and then be approved. Businesses join the BBB for many reasons. Because the BBB name is one of the most trusted and well known nationwide, businesses recognize its credibility and strive to align with and support the BBB. Businesses also choose to be accredited to support the BBB's efforts to create a fair, trustworthy community of businesses that uphold BBB standards. Every year the BBB re-
Earned trust.
vokes accreditations for violation of standards. These eight standards help the entire marketplace by holding businesses accountable to the following: n Build Trust by establishing and maintaining a positive track record in the marketplace. n Advertise Honestly by adhering to established standards of advertising and selling. n Tell the Truth by honestly representing products and services, including clear and adequate disclosures of all material terms. n Be Transparent by openly identifying the business’s nature, location and ownership, and clearly disclos-
ing all its policies, guarantees and procedures. n Honor Promises through abiding by all written and oral agreements. n Be Responsive by addressing marketplace disputes quickly, professionally and in good faith. n Safeguard Privacy by protecting any collected data against mishandling and fraud, collecting personal information only as necessary, and respecting consumers’ preferences regarding the use of their information. n Embody Integrity by approaching all business dealings, marketplace transactions and commitments with integrity.
BBB Accreditation The BBB Code of Business Practices details each Standard for Trust and every company that applies for BBB Accreditation is rigorously reviewed against these principles before it is approved. Visit denver.bbb. org/codeofbusinesspractices for more details about the BBB Standards for Trust. All BBB public services exist to foster a fair playing field for the entire marketplace, and BBB Accredited Businesses want to help support those efforts, along with fairness and accountability among their competitors. By advertising their BBB Accreditation, businesses let customers and potential customers know they can be trusted to do the right thing.
WHY JOIN NEARLY 8,000 BBB ACCREDITED BUSINESSES AND CHARITIES?
COMMON MISCONCEPTIONS ABOUT BBB ACCREDITATION n BBB Accreditation does not mean that the business’s products or services have been evaluated or endorsed by the BBB, or that the BBB has made a determination as to the business’s product quality or competency in performing services. n Businesses are under no obligation to seek BBB Accreditation. Some businesses are not accredited because they have not sought BBB Accreditation or do not qualify. n The general public sometimes assumes the BBB only reports and accepts complaints on BBB Accredited Businesses. This is not true. Your local BBB maintains approximately 65,000 files on businesses and charities, of which nearly 8,000 are BBB Accredited. We also accept and report complaints against any business within our 12-county service area. n BBB Standards for Trust are not applied only to BBB Accredited businesses, but to all businesses. We hold the entire marketplace to the same ethical standards. The only difference with BBB Accredited Businesses is we have determined they meet these standards and when they join, they formally agree to maintain them. ❖
Trusted BBB Logo Logo links to your BBB Business Review creating powerful search engine optimization. 112 BBBs across North America + 400,000 Accredited Businesses = 800 million business web links. More than 4 million website visits in 2013 More than 3.3 million unique website visits in 2013 Online Business Directory
TO QUALIFY FOR BBB ACCREDITATION A BUSINESS MUST:
25,000 consumers per month visited BBB’s Online Directory in 2013…great marketing opportunity. Request A Quote 12,000 quotes in 2013…an exclusive lead-generating benefit for your business.
Be operating at least one year, or have owned a previous business in the same industry for at least one year. Meet all other standards outlined in the BBB Code of Business Practices.
BBB Affinity Programs Be free of any major government action.
Customized BBB Business Reviews
BBB Accredited Business
Have at least a B rating with the BBB.
Each program is designed to reduce your business costs. Economically market your business by customizing your review. Business Events & Workshops
Have zero unanswered or unresolved BBB complaints.
Get new business leads and highlight your company through BBB networking and events.
DID YOU KNOW…
n Nearly 8,000 businesses and charities are accredited with the BBB of Denver/Boulder. n Almost 1,500 businesses in the Denver/Boulder area have maintained BBB Accreditation for 10 or more years.
18
Building a Better Community
Market to millions of consumers and nearly 8,000 accredited businesses and charities in the Denver/Boulder area and the 12 counties your BBB serves.
photo by hin255
Marketing Advantages
“Fast, Friendly, Year Round Reliable Service” COMMERCIAL • RESIDENTIAL CEDAR • VINYL • CHAIN LINK • MUCH MORE Ask About Our Build ‘n’ Give Program
FREE ESTIMATES 303-431-7372 u [ tq
BrothersFenceCompany.com
Quality work, FOR LESS!
• New Sod • Flagstone • Shrubs • Brick Pavers • Rocks • Trees
• Custom Wood Fences • Fire Pits • Stamped Concrete • and more! • Concrete • Specializing in • Sprinkler Install all Hardscapes/ • Retaining Walls Softscapes
From Design to Install, Yes – We Do It All!
$120
$250 OFF!
*Call for details
(500 sq.ft. or more)
Sprinkler Blow Out, Aerate, Fertilizer*
Concrete Work
Must present coupon. Not valid with other offers or prior services. Offers expire 11/15/14.
Contact Josh 303-690-9993 www.cflandscapeconcrete.com
Also accepting Discover, Diners Club & American Express
BBBGuide.com
19
10 Years of Excellence
in Customized Commercial Window Treatments
Residential & Commercial Sales & Service Locally Owned & Operated
Roller Shades • Mini Blinds Vertical Blinds • Cellular Shades Roman Shades Draperies and Cubicle Curtains Projection Screens
Premier
“Over 25 Years Experience in Window Coverings, working for You!”
Commercial Interiors Inc. Window Covering Sales & Service 6830 N. Broadway, Unit H Denver, CO 80221 P: 303-466-8575 F: 303-410-1491
303.920.4691
303.905.1996 • fax 303.920.4693 PO Box 1688 • Eastlake, CO 80614 www.tdwindowfashions.com • tdenterprisellc@hotmail.com cell
http://premiercommercial.thebluebook.com
Master Plumber On-Call Oversees All Work
• Licensed/Insured • Immediate Response! • Competitive Pricing
ER
FREE ESTIMATES
S
C X E
IO
T A V A
& G
Building a Better Community
IN
B M
U L P
20
T A •W
N
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Window Treatments
The World of Window Treatments
By Lisa Truesdale
Photos: woman by lithian, room by pics721, honeycomb by aceshot1
W
indows serve a multitude of purposes, like allowing fresh air and natural light into our homes. But they can also be a detriment when it comes to energy efficiency and all-around comfort. Without the proper window treatments, cold drafts can enter our homes in winter and hot sunlight can heat them up in summer, causing furnaces and air conditioners to work overtime and energy costs to skyrocket. When shopping for window treatments, first decide what your main purpose for getting them might be. Do you want privacy and security without sacrificing your view? Do you want to block the light in the nursery so the baby can nap? Or do you simply want to make a design statement? Whether it’s one of these reasons or a combination, this list of window treatments and the pros and cons of each will help you decide which is best for you:
Wood Blinds What: Long, horizontal slats of wood held together by cords running through small holes in the slats. Pros: Wood blinds offer a warm, natural look, and they can be painted or stained to match most any décor. They’re able to completely block out the light, or the slats can be angled to let in varying degrees of light. They also offer better insulation than faux-wood or metal blinds. Cons: Wood blinds are one of the more expensive options, and they are prone to warping and fading when in direct sunlight. Also, when they’re in the “up” position, they have a large “stack height” that can partially obstruct your view. The cord is also a strangulation hazard for children and pets.
Faux-Wood Blinds What: Long, horizontal slats of imitation wood (usually PVC or another synthetic) held together by cords running through small holes in the slats. Pros: These blinds offer the natural look of real wood, but they’re less expensive and less likely to warp or fade from exposure to sunlight. It’s easy to angle the slats to vary the amount of light coming in, without sacrificing privacy. Because they’re rugged, durable and easy to clean (just wipe with a damp cloth), they’re a good choice for kitchens and baths, or even children’s rooms if the cord is safely tucked away. Cons: Faux wood is usually made from PVC and is much heavier than real wood. Because they’re so heavy, many people simply leave them in the “down” position. Also, you won’t see nearly as many color choices as with real wood. Honeycomb Shades What: Shades made from pleated fabric that pull up to sit flat at the top of the window. Pros: Honeycomb shades, when closed, offer complete privacy, yet the light still filters in. When raised, they provide an unobstructed view. When lowered all the way, they’re good insulators, so they help lower energy bills. Cons: Because they have a very contemporary look, honeycomb shades are not suitable for every type of décor. They are one of the most expensive options, and they’re difficult to clean. It’s also hard to vary the light levels coming in. BBBGuide.com
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Window Treatments Roman Shades What: A shade made of fabric that, when raised, forms a series of concertina folds. Pros: Roman shades offer the custom look and ease of operation that blinds do, but they look like curtains. They offer privacy and insulation, and you can get liners for maximum light blockage. Cons: They’re difficult to clean, and they’re one of the more expensive options. Curtains/Drapes What: Fabric that hangs from the top of the window. Pros: The color, pattern and style options for drapery are nearly endless. You can also choose the fabric thickness that meets your needs—thick for maximum light blockage and insulation; sheer to let in the light. Cons: Curtains and drapes take up more space on the window than blinds or shades, so the room could feel smaller as a result. Even when fully open, they still partially block your view. In rooms with moisture, like kitchens and baths, there’s a risk of mold. Also, while many curtains and drapes can be machinewashed, others must be professionally cleaned. Aluminum Mini Blinds What: Long horizontal slats of aluminum held together by cords running through small holes in the slats. Pros: These are the least expensive and the most lightweight blinds on the market, and they’re available in a variety of colors. It’s easy to angle the slats to vary the amount of light coming in without sacrificing privacy. Cons: Aluminum mini blinds are less visually appealing than other options, so they don’t really add anything to the room’s décor. They’re poor insulators, and the aluminum can also bend easily. The cords are a safety hazard. Roller Shades What: A shade made of vinyl or fabric that’s attached to a roller at the top of the window. Pros: These shades are inexpensive and easy to use, and it’s easy to find colors and patterns that match your décor. Darker colors are good light blockers. When rolled all the way up, they don’t obstruct your view. Cons: They don’t offer any insulation from the cold, and most interior decorators don’t find them to be visually appealing.
Always check out retailers with the BBB first and find a BBB Accredited business for added peace of mind. Get free quotes using the BBB’s free Request-AQuote service at findacompany.org. ❖
Did You Know?
Here’s a bright idea: Protect yourself, your family and your furniture from damaging ultraviolet (UV) rays and heat. The Problem The sun’s rays can pass freely through unprotected windows and onto the next surface, whether it’s furniture, floor or skin. Fortunately, professionally installed window film can block up to 99 percent of harmful UV rays and reduce solar heat gain to save homeowners as much as 30 percent on cooling costs. An Answer That’s one reason why, as the popularity of large windows increases, the nonprofit International Window Film Association has a free, consumer-friendly booklet illustrating the unhealthy effect of indoor sunlight on the skin and the steps to take to prevent it. “As we spend more time indoors both winter and summer, we open ourselves up to skin damage,” explained Jim Freeman, president of Tint America Window Films, a BBB Accredited Business. “Consumers should know that professionally installed window film can block nearly all the harmful rays from the sun, and once installed, it can immediately protect us indoors, while still allowing abundant natural light.” Free Booklet The nonprofit International Window Film Association has a free, consumer-friendly booklet illustrating the unhealthy effect of indoor sunlight on the skin and the steps to take to prevent it. The booklet can be found at: www.iwfa.com/ConsumerInfo/Literature/ConsumerBookletWindowFilmBeauty.aspx. 22
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choosing carpet
The Comforts of Carpet By Lisa Truesdale
Photos: Room courtesy mohawk, samples by Greg Roller
Carpeting can make a room cozy and inviting, and warm bare feet in winter. But with so many choices available, what’s a consumer to do? When 10 people were asked (in a very non-scientific poll) what decisions they would have to make if searching for new carpeting, seven replied, “color.” The other three, however, knew the full scope: color, fiber, construction, style, durability, stain resistance, warranty and price. “Most people pick carpet by color, price and style—in that order,” says Eric Helmstaedter, owner of EMW Carpets & Furniture in Denver, a BBB Accredited business since 1981. He says EMW professionals can make carpet selection less daunting for consumers. “Our sales staff is all experienced. We don’t start with anyone who hasn’t been in the business,” Helmstaedter says. “They’re all trained in the different fibers, they know the quality of all the yarns and the backings, and the durability of each carpet. We do quality installations, too, and that’s important with an expensive purchase like carpeting.” Of the four most common carpet fibers, three are synthetic—nylon, olefin and polyester—and wool is a natural fiber. Below are some tips for determining which fiber might be right for your home. Nylon According to The Carpet and Rug Institute (carpet-rug.org), nylon carpeting represents about 90 percent of residential carpets and 65 percent of all carpets used in the U.S. today. Generally good for all traffic areas, nylon is resilient and durable, resistant to soil and stains (when treated), easy to clean, and available in myriad colors, styles and textures. It also has low static levels and holds its color well. “The Stainmaster nylons are the best as far as stain-resistance, fading, wearing and warranty goes,” Helmstaedter notes. “And, with the new introduction of Trusoft Stainmaster, nylon can also be a very soft fiber.”
Olefin Olefin, or polypropylene carpeting, resists wear and permanent stains, and is easy to clean. This fiber formerly appeared mainly in outdoor applications, such as artificial turf, but has moved indoors following improved manufacturing techniques. It’s normally the most inexpensive carpet fiber. “It’s a price-point item,” Helmstaedter says. The main drawbacks to olefin: it’s not soft and luxurious; it’s easy to crush (footprints and furniture dents don’t bounce back easily, even after cleaning); and it’s not available in as many colors and styles as other synthetic fibers. Polyester Polyester carpets are known for their soft, luxurious “hand” and are resistant to watersoluble stains. The fibers, though, usually mat down more easily in high-traffic areas than other synthetics, and may not bounce back to their original height. Some polyester carpets are made with high-quality PET (polyethylene terephthalate) resins. These are often referred to as “pop-bottle carpets,” because they’re made with chips from 100-percent post-consumer recycled plastic containers. According to greenfloors.com, purchasing a single square yard of PET carpeting keeps approximately 40 plastic containers out of landfills. Carpeting one 12-by-12-foot room equates to saving 640 containers. PET carpet requires less energy to produce than other synthetics and the dyeing method is less polluting, making it one of the “greenest” synthetic choices. BBBGuide.com
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choosing carpet
Wool Once the industry’s primary carpeting fiber, wool is now the most expensive choice. The common phrase “you get what you pay for” doesn’t really apply here though, since wool’s higher price does not equate to superior performance. Wool can smell if damp, can be allergenic, has a high static charge, can fray and pill, and cleaning often requires a professional. On the other hand, wool is elegant, luxurious, strong, a good insulator, able to maintain its height, inherently stain resistant and environmentally friendly because it’s a natural, sustainable fiber. “Wool is the most environmentally friendly fiber,” Helmstaedter says. “It also purifies bad air, and it doesn’t burn, which is one of its biggest features.” Other Considerations Other factors to consider before making a final selection include color, style, construction, durability, stain resistance and cost. Generally, lighter colors make a room seem larger; darker colors add a cozy feel. Lighter colors are often easier to clean, while medium and darker colors help disguise soil in high-traffic areas. While solid-color carpeting is the most popular, don’t overlook flecks, tufts, florals, diamonds, fleurs-de-lis, swirls, geometrics and other creative patterns. Carpets are constructed with either bulked continuous filament (BCF) or staple (spun) fibers. When it comes to durability, there’s little difference between the two. However, staple fibers will usually initially shed. Wool is a staple fiber, Olefin is generally BCF, and nylon and polyester can be either. Different thread types create different looks. Twisted yarns create a less formal look; loops and cut loops in dramatic patterns create a unique look; uneven loops create texture; uncut level loops work well in high-traffic areas, and frieze, a longer cut pile, creates a soft, casual comfortable look. If you have kids and pets, choose carpeting with good stain resistance that’s easy to clean. In heavy-traffic areas, like hallways and the family room, choose the best carpeting you can afford. A carpet’s price will not be your only cost. You’ll likely need a pad underneath, and have to pay for moving furniture, pulling up and disposing of the old carpet, installing the new carpet, and putting the furniture back. Instead of a total price for the job, ask for a breakdown so you can see how much each item costs individually. You might be able to move your own furniture and pull up your old carpet to save money. ❖ 26
Building a Better Community
Consumer Carpet Tips from the BBB Cost, aesthetics and performance are key to satisfaction when investing in carpet. When preparing for your purchase, consider the following guidelines: • Select retailers with care. You should be able to depend on their counsel and advice when selecting your carpet. Check the company’s reputation with the Better Business Bureau. Homeowners can find BBB Accredited carpet companies at findacompany.org, and also get free bids by using the BBB’s Request-A-Quote service. • Plan your budget. Make preliminary measurements to estimate the size you will need. • Research fiber and texture styles. Each fiber and style offers different advantages depending on where the carpet will be used. • Be wary of advertisements that offer fantastic bargains, and never buy carpet that isn’t labeled as to fiber content. • If possible, take home a carpet sample and evaluate it in relation to your room and light. • Don’t choose carpet on the basis of fiber content alone. Consider the quality of construction. • Don’t skimp on quality for carpet that will see constant duty underfoot. • Review contracts carefully before signing. Make sure the brand name, manufacturer’s name, style, color and size are specified. • Make sure your contract lists the total number and price per square yard, description of padding and total purchase price, including installation and finance charges. Any agreements made by the seller, including any extra charges for delivery or removal of old carpet should also be in writing. • Obtain the warranty or guarantee in writing and keep your paperwork for future reference in the event of a problem. For more information, contact: BBB of Denver/Boulder, denver.bbb.org, 303-758-2100. The Carpet and Rug Institute, carpet-rug.org, 706-278-3176. ❖
Carpet Rolls photo courtesy the carpet and rug institute
SmartStrand is a type of polyester carpet partially made from corn. A renewable resource, corn-carpeting fibers are also biodegradable. SmartStrand is soft and more durable than nylon, and the stain protection is built-in, not simply sprayed on top. “SmartStrand Silk is really soft, and the SmartStrand brand, in general, is softer than nylon,” Helmstaedter says.
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BBB Torch award
Celebrate Trust With Us at BBB Torch Awards
D
o you ever think, “this company’s service is so refreshingly good,” or “this charity truly makes a difference” when you’re opening your wallet? Those are the kinds of organizations we honor each year at the annual BBB Torch Awards for Marketplace Trust. With so many concerning news stories and warnings about fraud and unethical practices, spending an evening celebrating marketplace integrity is truly uplifting. To win a BBB Torch Award, businesses and nonprofits of multiple sizes complete an application that focuses on its management practices, community relations, communication practices and reputation. Our independent panel of judges chooses finalists and visits their locations personally to conduct one-on-one interviews to help determine winners. New in 2014, an inaugural Lifetime Achievement Award will be given to an outstanding leader in our community. This will also be the first year the BBB Torch Awards holds an auction to raise funds for the BBB Foundation. Most items will be part of a silent auction and a few of the most valued items will be live auctioned. Come bid on fantastic experiences such as vacations, spa and dinner packages. Funds raised at the BBB Torch Awards benefit the BBB Foundation’s education, internship and college scholar-
ship programs. The ceremony will include a presentation of the BBB Student of Integrity Scholarship winners, which will highlight two $10,000 scholarship winners. Every year since 2006, the BBB Foundation has awarded a $10,000 college scholarship to an economically disadvantaged student who has demonstrated leadership, commitment to his or her community and character ethics. Our second $10,000 college scholarship will be awarded to a student who wishes to pursue their post-secondary education in technology studies. This scholarship is sponsored by two-time Torch Award finalist, ILLUMEN. The 12th annual BBB Torch Awards for Marketplace Trust will be held on Thursday, October 30, 2014 at the Sheraton Denver Downtown Hotel from 5:30 to 9:30 p.m. Plan to enjoy a classy evening learning about exceptional businesses, nonprofits and students in our community. Save money by registering before October 17! Tickets are $115 for BBB Accredited Businesses, and $155 for non-BBB Accredited Businesses. After October 17, prices rise by $25. To learn more, donate to the scholarship, register for the event register and/or learn how to volunteer for the Torch Awards, please visit denverbbbtorchawards.org. ❖
Left to right: Dave Ryan Big Brothers Big Sisters of Colorado Nonprofit Winner Thomas Tolkacz Swingle Lawn, Tree & Landscape Care Large Business Winner Chris Cumpton Integrity Electrical Small Business Winner
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Left to right: Keylen Villagrana Juarez Miguel Valles Rikki Salas
Past Winners of BBB Torch Award for Marketplace Trust 2013
Big Brothers Big Sisters of Colorado Integrity Electrical Solutions Swingle Lawn, Tree & Landscape Care
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2011
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elder care
ooner or later, most families face the difficult worrisome signs of dementia such as wandering, verbal decision of whether a loved one can safely live or physical aggression, and severely agitated behavior independently at home. Elderly people gen- (“sundowning�) late in the day, it might be time to weigh the pros and cons of assisted living. erally prefer to stay in their own homes, Assisted living is one of the fastest-growing with supportive visits from family members, types of senior housing in the United States. housecleaners, home health aides, pet helpMost assisted Assisted living facilities usually provide ers, and food services such as Meals on living facilities or coordinate personal care services, Wheels or a grocery-shopping/cookcharge month-to24-hour supervision, scheduled and ing assistant. However, if you begin to month rates, unscheduled assistance, social activinotice signs of incapacity like falling; which are most ties and some health-related services. dangerous driving; missed appointoften paid by the These facilities are designed for indiments; spoiled food; not eating; poor residents or by their viduals who cannot safely live on their hygiene; neglected pets and plants; or families from their own, but do not need nursing care on a own financial daily basis. resources. Costs vary according to the residence, room size, and types of service needed by the resident. Most assisted living facilities charge month-to-month rates, which are most often paid by the residents or by their families from their own financial resources. Medicaid and some long-term care insurances may cover some or all of this type of care. Veterans and their spouses may qualify for Veterans Administration aid. If you or your loved one needs daily help with basic activities such as dressing, eating or toileting, ask whether these services are included in the cost of care or will require separate arrangements. BBBGuide.com
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bottom Photo by Lisa S., Top photo by Robert Kneschke
S
Choosing an Assisted Living Facility
The transition to assisted living can be daunting, but knowing where to begin and what questions to ask can help make the process much more manageable.
Building a Better Community
Bottom Photo by Ruslan Guzov, Top Photo by EdBockStock
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enough space for personal belongings? ● Find out how you or your family will be involved in any future care-planning processes. Be sure you know what will happen if you should need skilled care later on. Will you have to move, or will the facility be able to provide the care you need? The transition to assisted living can be daunting, but knowing where to begin and what questions to ask can help make the process much more manageable. ❖
If you decide that an assisted living facility is the best option for you or a family member, your BBB suggests the following tips: ● Always check out assisted living facilities with the BBB and find BBB Accredited facilities by visiting findacompany.org or call 303-758-2100 for a list in your area. ● Visit several facilities and talk to the staff, residents, and family members who have loved ones in the facility. It’s best to visit each facility twice, once during the week and once on the weekend or in the evening. Ask yourself these questions: Is the facility close enough for family and friends to visit conveniently? Does the atmosphere seem pleasant? Does there appear to be enough staff available? Do the residents and staff seem happy and engaged? Do the residents appear to be clean and well groomed? Is the facility clean and well maintained? ● Assisted-living facilities in our state are regulated by the Colorado Department of Public Health & Environment. You can check up on facilities by going to healthfacilities. info or by calling 303-692-2836. ● Check the facility for safety features including well-lit stairs and halls, handrails in the bathrooms, well-marked exits and a way to call for help if needed. ● Know what the daily or monthly rates are and what is included in this fee. Other services may be available for an extra charge. Find out if the services are provided by the facility’s staff or if arrangements are made with other agencies. ● If applicable, find out if the facility accepts Medicaid and your long-term care insurance. Ask if the facility is Medicaid certified. ● What choices of accommodations are available? Can you get a private room? Do they have rooms with kitchen facilities? Is the bathroom private or shared? Are there private areas other than the bedroom for visits? Is there
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Na v i ga t i n g
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Strength of the
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BBB MARKETPLACE asbestos testing
dog training & kennel service
TERROUX DOG TRAINING Boarding & Training - Arvada
COLORADO ASBESTOS & INSPECTIONS residential commercial
Professional, reliable asbestos inspections for • Remodeling • Restoration • Demolition Free consultation on asbestos testing questions.
303-246-4587
basement finishing
heating & air conditioning
DENVER HEATING & AIR CONDITIONING Commercial HVAC
Specializing in family pet behavior and off leash control Est. 1958 - BBB Accredited Business for 30 years
303-424-7703
Preventative Maintenance • Purchase inspections Tenant Finish • Emergency repair Commercial financing available
303-806-8000 • www.denverheating.com
SallyTerrouxDogTraining.com Drywall & plaster
home health services
The Wall Rebuilder
Let us create your dream basement
Interior Plaster (and Drywall) Repair Specializing in Older Homes Free Estimates
Free Design & Estimate
Dan and Laura Pino
303-698-1057
www.wallrebuilder.com
beer home brewing & equipment & Supplies
environmental services
TAP BEER SERVICE, INC.
• Custom home installation of draft beer and wine dispensing equipment • Rental equipment for events • Visit our retail store in Denver 303-477-6898
303-373-5100 info@remconclean.com www.remconclean.com
www.centennialtap.com
Concrete Contractor
• Mold Remediation • Crawl Spaces • Flood Damage • Hoarding • Attics • Carpet Cleaning
fire & water damage restoration
home health services
Christian Care Services
We’re There…When You Can’t Be! 303-487-6494 www.homehealthdenver.com
home improvement & remodeling service
720-932-1244 FREE ESTIMATES & WALK-THROUGHS ROGER BARTLETT • 720-427-0664 www.AffordableConcreteOnline.com
Mold ReMediation Residential RestoRation FiRe & WateR daMage sMoke Mitigation ConstRuCtion & ReModeling
COnCRETE pAdS, STAMpInG, SIdEWALKS, CURbS, dRIvEWAyS, WALKWAyS, STEpS And pATIOS
w w w. a m p a c r e s t o r a t i o n . c o m
Day spa - massage
floors - hardwood
GIFT CARDS ONLINE SPA PACKAGES (303)424-1042 www.oasisdayspa.net 8600 RALSTON ROAD | ARVADA | FACEBOOK
Decks
Hardwood Floor Installation,Refinishing & Water Damage Restoration 303-333-PARR (7277) www.aboveparr.com garage door service & replacement
Free Estimates! Broken springs replaced New doors and openers
303-920-2267 • abettergaragedoorinc.com abgdinc@yahoo.com Building a Better Community
Servicing homes from Louisville to Castle Rock …Offering friendly solutions to your problems …Reliable and affordable
home improvements QUALITY PROJECTS AT
COMPETITIVE
Briar Street Builders,LLC
PRICES
7931 South Broadway #336 Littleton, CO 80122
303.912.6778
www.briarstreetbuilders.com
landscaping & irrigation Chris Ross / Owner
Ross Landscape & Irrigation Making your landscape dreams come true Ponds, paths, walls, rock, sod, trees, plants and more! We design, install and repair sprinklers. 10+ years in Business
®
36
303-921-0422 hrincdenver.com
We accept cash, credit cards and checks
303-946-3503 rosslandscape2000@yahoo.com
BBB MARKETPLACE lawn & garden sprinkler systems Repairs ● Free Estimates on Installs! ● Fall Special $200. Off * New Sprinkler Installation ●
SERVING NORTH DENVER
*Expires 11/15/14 Call for details
limousine service
plumbing contractors
travel agency & Bureau
Front range Plumbing Co. inC. Commercial/Residential For All Your Plumbing Needs
(303) 451-1971 Fax (303) 451-1360
11071 Irma Dr. • Northglenn, CO 80233
www.frontrangeplumbing.com • frontrangeplbg@aol.com
plumbing services
tree services
Drains clogged? Roots blocking your pipes?
We have the solution!
303-905-8047
Call today 303-332-4588
www.LimosinDenver.co
www.draincleaningdenver.com
mortgage loan - refinancing
Scott Bakay ✪ Mortgage Consultant
• Video Camera Damage Locating • 3”-4” Main Lines • Real Estate Pre-Purchase Sewer Scopes • Kitchen, Bathroom & Laundry Lines • Preventative Maintenance
security contol equipment & Systems monitors
upholstery & Carpet Cleaning
Specializing in Access Control, CCTV and Alarms
3151 S. Vaughn Way ✪ Suite 100 AMERICAN FINANCING
TM
Mortgage • Refinance • Purchase
Aurora, Colorado 80014 Office: 303.695.7093 Cell: 303.501.6687 Fax: 888-434.0178
www.americanfinancing.net
NMLS#1177247
plumbing & heating services
www.BPASecurities.com
720.641.9407
Because security is ALWAYS a safe investment tax return preparation
eagle tax & accounting llc
agle tax and accounting llc 3131 S Vaughn Way Suite 3131 S. Vaughn Way, Suite 203203 Aurora, Colorado80014 80014 Aurora Colorado
window coverings - sales, cleaning & Repair
BLINDSMITH, INC. agle tax and accounting llc Blind Cleaning • Repair • Sales
3131 S Vaughn Way Suite 203 Aurora Colorado 80014
303-337-6992 Steve Peister fax 303-337-6981
steve@eagletaxplus.com
Phone: 303-337-6992 Fax: 303-337-6981
Community
Steve Peister
family-owned and operated!
(303) 467-7969 • www.blindsmith.com
Cell: 303-912-6937 Email: steve@eagletaxplus.com
Phone: 303-337-6992 Fax: 303-337-6981
Cell: 303 Email: steve@eaglet
ESS BUREAU BETTER BUSIN
agle tax and accounting llc tax and accounting llc Use the BBB Brand agle 3131 S Vaughn Way Suite 203 3131 S Vaughn Way Suite 203 Aurora Colorado 80014 Aurora Colorado 80014 to Promote Business!
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ditation Earned Trust of Accre Treatments Selecting Window
InsIde:
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Cell: 303-912-6937
Steve Peister
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BBB Accredited Businesses Email: steve@eagletaxplus.com Fax: 303-337-6981 can advertise in the BBB Community Guide. Advertise in the Winter Issue! Deadline: October 17, 2014 Online too! BBBGuide.com
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Your
Steve Peister
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agle tax and accounting llc
Contact BrockWay Media: 303-443-0600 3131 S Vaughn Suite 203 Aurorainfo@brockpub.com Colorado 80014
Cell: 303 Email: steve@eaglet
agle tax and accounting llc 3131 S Vaughn Way Suite 203 Aurora Colorado 80014
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Steve Peister Phone: 303-337-6992 Fax: 303-337-6981
Cell: 303-912-6937 Email: steve@eagletaxplus.com
Steve Peister
BBBGuide.com
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Cell: 303 Email: steve@eaglet
New BBB Denver/Boulder Accredited Businesses, April 1, 2014 - June 30, 2014 The BBB of Denver/Boulder has nearly 8,000 accredited businesses, so always be sure to check the online directory at findacompany.org. We're pleased that the companies on this and the following page are newly accredited, and we encourage you to consider them and all of our accredited businesses first whenever looking for reliable companies. Ambassador Asphalt Works 303 683-4000 Asphalt
Big O Tires 303 840-2800 Tire Dealers
CJ Roofing Co. 303 394-2802 Roofing Contractors
Denver Floor Works LLC 720 435-8105 Floors - Hardwood
5280 Drug Testing Company LLC 303 719-5371 Drug & Alcohol Screening & Testing
American Real Estate College, LLC 303 426-6443 Real Estate Schools
Boulder Trip Service, LLC 303 938-1234 Limousine Service
Clyde A. Bowden, P.C. 303 343-7072 Dentists
EcoMark Solar LLC 720 432-6411 Solar Energy Equipment & Systems Dealers
A & A Auto, LLC 303 806-9411 Auto Dealers-Used Cars
Antoine du Chez 303 768-9551 Beauty Salons
100% A Chiropractic Wellness Center LLC 303 347-1007 Chiropractors D.C. 50 Plus Media Solutions, Inc 303 694-5512 Media Consultant
5280 Moving Company Inc 720 495-4457 Movers
A & J Garage Doors, Inc 303 918-1223 Garage Doors & Openers
A + Agents of Process, Inc 866 392-4657 Process Servers A Senior on the Move LLC 720 339-3395 Senior Move Manager
A1 Environmental Pest Management & Consulting, Inc. 303 655-8218 Pest Control Services A1 Storm Guard Roofing, LLC 303 646-8585 Roofing Contractors
Above and Beyond Restoration LLC 720 366-2827 Building Restoration & Preservation Activa 360 720 941-5000 Chiropractors D.C.
Advantage Construction LLC 720 458-1611 Patio & Deck Builders
Affordable Rich Woolley Tree Service 303 485-2787 Tree Service Allegro Painting Plus Inc 720 434-5417 Painting Contractors
Alliant National Title Insurance Company Inc 303 682-9800 Title Companies & Agents Alpine Digital Group, Inc 720 771-9491 Advertising - Internet
Alternative Revenue Systems Inc 303 953-5270 Collection Agencies
38
American Hardwood & Stone LLC 303 819-7801 Hardwood Floor Contractors
American Wood Care, Inc. 303 588-3912 Painting Contractors
ARCM Roofing Inc. 303 306-8334 Roofing Contractors
Artisan Roots Hardwoods LLC 303 895-7907 Contractors- Flooring Arvada Dental Excellence 303 422-8942 Dentist - Dental Implants At Your Service Transportation, Inc. 720 535-4139 Moving Brokers
Avina Painting Group 720 474-1953 Painting Contractors
Baby Topia Child Care Center LLC 720 515-5411 Child Care Centers Banfield Pet Hospital 503 922-5000 Animal Hospitals
Bardos Diamond Sports 720 334-5232 Youth Organizations & Centers
Barker Quality Construction LLC 303 921-2952 Home Improvements Bartending and Casino College 303 758-5000 Schools-Business & Vocational Bear Creek Towing LLC 303 674-6609 Towing-Automotive
Berkelhammer Tree Experts 303 443-1233 Tree Service Big O Tires 303 457-1604 Tire Dealers
Building a Better Community
Big O Tires - Arvada West 303 996-0001 Tire Dealers
Brandon Braud DDS, LLC 303 289-2831 Dentists
Bryan E. Kuhn Counselor at Law, P.C. 303 424-4286 Attorneys - Employment Litigation Bullseye Home Improvements, Inc 303 895-8270 Home Improvements
Calvary Heating and Cooling 720 371-1392 Heating Equipment & Systems Cleaning & Repair Canine Partners of the Rockies 303 364-9040 Charity - Local Carpenter Pediatric Dentistry 303 617-5437 Dentistry-Children Carpet Doctor, Inc. 720 298-0352 Carpet & Rug Cleaners
Catalyst Planning Group LLC 303 282-8162 Project Management
Cloth Constructions Inc 303 449-2102 Window Coverings
Cody Flooring and Tile, Inc. 303 271-1071 Floor Coverings & Installation Colorado Modular Homes 303 968-7183 Modular Homes Colorado Auto Air LLC 303 254-6174 Auto Repair & Service
Colorado Custom Sheds 720 624-9138 Tool & Utility Sheds
Colorado Duct Cleaning LLC 303 847-6213 Air Duct Cleaning Colorado Fence And Deck 303 601-3187 Fence Contractors
Colorado Moving & Storage Inc 303 296-0483 Movers
Colorado Professional Painting Corporation 720 763-0288 Painters - Commercial or Residential
Divorce Matters 720 542-6142 Attorneys
Elevators Unlimited Inc 303 487-7528 Elevators-Sales & Service EM Landscaping 303 637-9509 Landscape Contractors
Evergreen Domestic Energy LLC 303 789-3400 Energy Service Companies Exotic Bodies by Jim LLC 720 890-0954 Auto Restoration
Falling Water Construction Inc. 720 295-6783 Home Improvements Fence & Decks LLC 720 292-6650 Fence Contractors
Final Phaze Custom Painting & Remodeling 720 447-3829 Painting Contractors Force Business Intelligence 303 832-3970 Computer Software Publishers & Developers
Cedar Crest Ltd 720 295-1819 Real Estate Investors
Corgenix Medical Corporation 303 457-4345 Medical Equipment & Supplies
Forest Tax & Accounting Inc. 303 872-3035 Tax Return Preparation
Certainty Investment Group LLC 303 346-2623 Real Estate Investors
Creative Home Transformations LLC 720 724-0682 Contractors-General
G&M Stone Tops LLC 303 288-1321 Counter Tops
Center for Relationship Education 720 488-8888 Charity - Local
Cherokee Trail Dental 303 457-5288 Dentists
Chimney Sweeps of America 303 973-7376 Chimney Cleaning Choice Screening 720 974-7878 Screening - Background & Employment Cimino & Benham LLC 303 813-0000 Attorneys - Bankruptcy
Corporon & Katz, LLC 303 790-4103 Attorneys
CSI 720 629-5706 Office Furniture & Equipment
Dalberg Building Company 303 586-2422 Construction & Remodeling Services Daniels Law Firm LLC 303 863-7436 Attorneys - Criminal Denmon Realty 720 224-1206 Real Estate
Full Range Construction 720 771-1480 Construction & Remodeling Services
G.J. Gardner Homes - Parker 303 947-0377 Home Builders G.J.Gardner Homes-Douglas County 303 660-4467 Home Builders Gate City Moving 303 744-8692 Movers
Gerard Construction & Design Services LLC 303 918-8995 Contractors-General
New BBB Accredited Members ➤ April 1, 2014 - June 30, 2014 Go Green Flooring 303 440-4442 Floor Materials - Retail
Larry's Mobile Welding LLC 720 329-2589 Welding
Native Rank, Inc 855 476-9249 Digital Media
Ridgeline Safe & Vault Inc 303 278-8601 Safes & Vaults
The Glass Guru 720 215-1313 Glass Repair
Green Energy Solutions LLC 720 435-2757 Insulation Contractors
Legacy Home Improvements, LLC 720 255-1349 Roofing Contractors
NLB Online Enterprises, Inc. 303 907-2783 Organic/Green Products
Rocky Mountain Patent LLC 888 461-4443 Attorneys - Patent
The Mosquito Authority of Central Colorado and the Great Plains 970 682-4590 Mosquito Control
Goldman Law LLC 303 656-9529 Attorney - Family
Gregory R Bevans DDS LLC 303 758-5747 Dentists Guaranteed Dent Removal 303 949-5098 Auto Paintless Dent Repair
High Point Property Management 303 909-2088 Property Management High Pointe Dental, PC 720 583-1425 Dentists
High Tech Offender Monitoring 303 917-2716 Security Control Equipment & System Monitors HOCOA Denver, LLC 303 906-2643 Referral - Contractor
Home Helpers of Denver 303 777-7870 In-home Care
Hometown Roofing & Exteriors 303 980-6463 Roofing Contractors HTS Automotive Inc 303 883-0903 Auto Repair & Service
Ingram Car Care Center 303 421-2200 Auto Repair & Service Japanese Specialists 303 781-4313 Auto Repair & Service
JL Harris Enterprises, LLC 720 837-3878 Contractors-General Joanne Underhill & Associates, P.C. 303 721-7112 Attorneys
Joseph K. Will DDS MS PLLC 303 232-3443 Dentist - Periodontist Just Brakes 214 276-5504 Brake Service
Kickin' Asphalt Paving 800 277-4258 Asphalt
KMS Concrete Restoration, LLC 303 790-9177 Concrete - Stamped & Decorative
Lawford Partners 719 559-1163 Real Estate Investors
Legault Electric 303 927-6662 Electric Contractors
Lio Fence and Deck Solution 720 447-9788 Fence Contractors Local Moving LLC 720 628-2785 Movers
Logic Dental Solutions 303 933-9263 Dental Laboratories M. A. S. Construction 610 322-0033 Home Improvements
Magic Dry LLC 720 205-1387 Carpet & Rug Cleaners
Mapleton Tree Company 720 563-1066 Tree Service Merritt Restoration LLC 720 833-8718 Roofing Contractors
Michael W Woods DDS, PC 303 423-0930 Dentists Mile High Dustless Inc 303 591-0560 Hardwood Floor Contractors Mile High Family Dental 303 777-5379 Dentists Minds Over Media LLC 303 521-6681 Web Design
Mission Basement Company 303 565-0557 Basement - Remodeling Monarch Stucco & Painting 303 981-1265 Painting Contractors Mountaintop Construction 877 927-6705 Home Improvements
Moxie Pest Control, Denver LLC 720 428-2056 Pest Control Services Musell Law LLC 720 454-3998 Attorneys
My Expressions Day Spa 720 206-6040 Day Spas
NexGen Construction LLC 800 639-7663 Roofing Contractors
Northstar Painting 720 231-5234 Painting Contractors
Pachner Exteriors LLC 720 467-6225 Roofing Contractors
Palmer Architecture, LLC 720 938-3329 Architects
Patriot Tree Company Inc 720 295-8733 Tree Service PeopleHelpers, Ltd 303 420-2900 Senior Move Manager
Pinnacle Roofing, Inc. 303 428-1188 Roofing Contractors
Right Angle Contracting LLC 720 837-3365 Home Improvements
Rocky Mountain Rudy Custom Painting & Restoration 720 341-8279 Painting Contractors Rover Retreat, Inc. 303 215-0413 Dog Daycare
RR Roofing & Gutters 720 563-9126 Roofing Contractors
Safe House Exteriors LLC 303 371-7663 Roofing Contractors
Seniors Solutions of Colorado LLC 720 295-6263 Senior Care Information and Resources
Signal 45 Construction 720 987-1411 Premier Denver Event Rentals, Inc. Roofing Contractors 303 219-1970 Simon Bros Roofing and Party Supplies-Renting Restoration LLC Premier Garages And Concrete Inc 303 902-5338 Siding Contractors 303 659-4011 Garage Builders SimplePay 888 720-4120 Professional Home Solutions Financial Services 720 924-9214 Roofing Contractors SMB Dynamics 720 897-6292 Protech Painting LLC Information Technology Services 720 289-1242 Painting Contractors Sonja Ann Becker PC Public Adjusters of Colorado, LLC 303 770-0351 Adjusters
Pure Integrity Restoration 720 621-6669 Contractors-General
Quanta Aesthetic Lasers, LLC 303 526-0455 Lasers
Rattlesnake Drain Cleaning & Plumbing 720 344-5642 Plumbing Drains & Sewer Cleaning Red Rocks Painting 303 518-4507 Painting Contractors Red Rocks Product Development, LLC 303 978-1140 Machinery-New
Rhianna's Laser and Skin Care 303 861-0272 Laser Cosmetic Services
303 765-4605 Attorneys - Bankruptcy
Southeast Automotive Inc 303 756-8735 Auto Repair & Service Summit Gutter Systems 303 898-0458 Gutters & Downspouts
The Metal Surgeon, LLC 303 761-4884 Auto Restoration
The Mosquito Authority of Douglas County 303 688-2847 Mosquito Control
Titterington Tax Advisory Group, Inc. 720 200-0135 Financial Planning Consultants TJ Christensen LLC 720 390-9414 Heating & Air Conditioning
Tri Construction Inc 303 881-7640 Contractor - Remodel & Repair Triple J 303 944-0680 Roofing Service Consultants Ulrich Construction 720 921-6717 Roofing Contractors Urban Exteriors 303 518-4328 Home Improvements
Vanguard Dental Consultants Inc 303 993-6157 Consultants - Dental Management Vintage Lawn, Inc. 303 956-1292 Landscape Maintenance
Watermark Landscapes LLC 720 431-4656 Landscape Contractors
White Dirt Construction LLC 303 856-6627 Landscape Contractors
Summit Legal Consultants, PLLC 720 934-0982 Attorneys - Bankruptcy
Wood Wise Hardwood Floor Company 303 442-7777 Hardwood Floor Contractors
Teddi Ann Barry P.C. 720 722-0776 Attorneys - Divorce
YP 866 228-0248 Advertising-Directory & Guide
The Dixon Law Firm 303 999-0118 Attorneys
Zimmat Brothers Construction Ltd 303 330-2045 Concrete Contractors
Swan Heating & Air Conditioning 303 688-1897 Air conditioning & Heating Contractors - Residential
The Basement Finishers LLC 303 377-3884 Basement - Contractors
You Move ME Denver 720 535-5554 Movers
Zeitlin Family Dentistry 303 422-0836 Dentists
Support Your Local BBB Accredited Businesses! BBBGuide.com
39
advertisers index 1st Stop Bail Bonds.................................................33
Briar Street Builders................................................36
Homeland Remodeling............................................36
A-Aaron Pro Roofing & Exteriors...............................8
Brother's Fence Co..................................................19
Householder Group.................................................30
A Better Garage Door, Inc.......................................36
C Property Restoration............................................15
Integrous Roofing & Restoration.............................24
Abbey Carpet & Tile................................................24
Castle Home Care, Inc............................................36
Jake the Snake........................................................37
Above Parr Hardwood Floors..................................36
Centennial Tap Beer Service Inc.............................36
JKJ Lawn Sprinkler Inc..............................................5
Adams Bank & Trust................................................35
Ceric Hardwood Floors, Inc.......................................7
Adam's Roofing.......................................................30
CF Landscape & Concrete......................................19
Add-A-Deck of the Rockies.....................................36
Champion Windows................................................14
Aeroseal of Colorado...............................................29
Cherry Creek Shade & Drapery, Inc........................23
Affordable Concrete.................................................36
Christian Care Services...........................................36
African Eyes Travel.................................................37
Colorado Asbestos Inspections...............................36
Alternative Home Health Care.................................30
Colorado Capital Painting LLC................................23
American Dream Decks, Inc......................................6
Colorado KVAR.......................................................10
American Financing Corporation.............................37
Colorado Pest Management....................................23
OB Painting.............................................................10
Amerifloor, Inc.........................................................27
Component Specialities, Inc....................................33
Ozark Fence..............................................................7
AmPac Restoration & Construction.........................36
Day & Night Mechanical..........................................10
Petersen Concrete..................................................33
Apache Steel Corp....................................................8
Denver Carpet & Flooring........................................27
Premier Commercial Interiors..................................20
Applewood Plumbing, Heating & Electrical.............29
Denver Heating & Air Conditioning..........................36
Remcon Environmental Corporation.......................36
Applewood Quality Builders......................................6
Denver Premier Limousine......................................37
Ross Landscape & Irrigation...................................36
Ark Sprinkler & Landscape......................................37
DLC Arbor Services.................................................37
Arnold Construction.................................................27
Eagle Tax & Accounting, LLC..................................37
Assured Roofing........................................................4
Electric Doctor, Inc..................................................15
Basement Finishing Colorado Inc...........................36
EMW Carpets & Furniture.......................................24
Basements Edge.......................................................2
Enviro Screens & Shutters, Inc.................................3
BBB............................................... Inside Front Cover
Erives Heating & Air................................................11
Bellino Electric Services LLC..................................35
Fine Carpet & Fabric Care......................................37
Tint America.............................................................23
Bill Smith Plumbing & Heating Inc....... Inside Back Cover
Front Range Plumbing............................................37
Touching Hearts at Home South Metro...................33
Blindsmith, Inc.........................................................37
Gardner Roofing........................................................2
Trenka & Associates................................................19
BPA Securities LLC.................................................37
Grand Home Services...............................................6
Wall Rebuilder, The.................................................36
Community BETTER BUSINESS BUREAU
gUIdE
FREE FALL 2014
Better Business Bureau of Denver/Boulder
smart tips for Carpet buying p. 25
Wise ChoiCes in elder Care p. 31
Strength of the BBB Brand
InsIde:
Save Money, Learn More About BBB Accredited Businesses
40
12
Earned Trust of Accreditation
17
Selecting Window Treatments
21
The BBB’s NEW Website
34
Building a Better Community
BBBguide.com
Joe's Plumbing Heating & Air..................................15 KCA Companies........................................................8 Leaf Guard of Colorado...............Outside Back Cover Leo's Heating & Air Conditioning...............................5 New Windows For America.......................................7 Oasis Day Spa........................................................36 Oasis Plumbing Company.......................................20
Ross Tree Company................................................16 Security Plumbing & Heating...................................37 Split Rail Fence Co....................................................1 TD Window Fashions..............................................20 Terroux Training, Kennel & Classes........................36
s y a Alw online at BBBGuide.com
Please take 2 minutes to complete the Community Guide Reader Survey…just enter the address below into your browser
bit.ly/bbbsurvey AND… We’ll be giving away a $50 Visa gift card to one lucky person whose name is drawn from those who complete the survey!* (*No purchase necessary)
Bill Smith Plumbing & Heating 303-781-7856 4101 South Broadway, Englewood, 80113
www.billsmith-plumbing.com
Denver’s No Gimmicks Plumber Bill Smith Plumbing & Heating providing plumbing, heating and air conditioning, water heater, and drain cleaning services since 1956.
• • • • •
Independently owned and operated Top-value plumber offering fair pricing BBB Accredited Business for 32 Years Angie’s List Super Service Award winner each year since 2007 Won Lifetime Business Achievement Award from the Greater Englewood Chamber of Commerce in 2013 • Wins third consecutive Top 5 Xcel Water Heater Rebate Producer award Servicing the following communities and neigborhoods Arvada, Aurora, Black Hawk, Castle Pines, Castle Rock, Centennial, Cherry Hills, Conifer, Denver, Edgewater, Englewood, Evergreen, Glendale, Golden, Greenwood Village, Highlands Ranch, Lakewood, Littleton, Morrison, Sedalia, Sheridan, Wheatridge (please call for any unlisted areas)
Earn Additional
$25 New Customer Coupon
Coupon available to new and existing customers. Go to to URL below. Print coupon from the website and present it to our service representative plus payment. Expires 11/30/14
Use Coupon for Plumbing, Heating & Cooling, Water Heaters, and Drain Cleaning Services
Discount
www.billsmith-plumbing. com/bbb.html
Please use this coupon to discover the Bill Smith Plumbing experience. We offer fair pricing and are dedicated to great customer service. Coupon must be presented at the time of service, and must be accompanied by payment. Cannot be combined with other offers. Expires 11/30/14
Why Risk Cleaning Another Gutter?
problem
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problem - Traditional gutters clog with leaves and debris, damaging your roof, foundation, fascia and landscaping. risk - Cleaning out gutters is dangerous — falls are the number one cause of accidental death and injury around the household. solution - LeafGuard will never clog, or we will clean them out for you for free, forever — Guaranteed. **
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303-536-5109